Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC vehicles. The battery monitor sensor may short-circuit and overheat, causing a fire in the engine compartment while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S28
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Consumer Complaints
58 ComplaintsFord Motor Company
Defect Description:
WHEELS
Potential Consequences:
When purchasing new tires today, we were informed that we needed to replace the lug nuts as the lug nut wrench no longer fit the top of the nuts. We were told that they often have this problem with Lincolns and some Fords. He said they could "force" the old ones back on, but the next time they would have to be cut off and replaced. We researched this problems and found that others had the same problem. This is not acceptable - especially if out on the road and we get a flat tire. I only wonder if the recent accident when a tire flew off the truck on the freeway and hit another car causing it to flip over was because their lug nuts were "forced" on. This cost us an additional $60 and would have been even more if they would have had to cut the old ones off.
Corrective Action:
When purchasing new tires today, we were informed that we needed to replace the lug nuts as the lug nut wrench no longer fit the top of the nuts. We were told that they often have this problem with Lincolns and some Fords. He said they could "force" the old ones back on, but the next time they would have to be cut off and replaced. We researched this problems and found that others had the same problem. This is not acceptable - especially if out on the road and we get a flat tire. I only wonder if the recent accident when a tire flew off the truck on the freeway and hit another car causing it to flip over was because their lug nuts were "forced" on. This cost us an additional $60 and would have been even more if they would have had to cut the old ones off.
Additional Notes:
When purchasing new tires today, we were informed that we needed to replace the lug nuts as the lug nut wrench no longer fit the top of the nuts. We were told that they often have this problem with Lincolns and some Fords. He said they could "force" the old ones back on, but the next time they would have to be cut off and replaced. We researched this problems and found that others had the same problem. This is not acceptable - especially if out on the road and we get a flat tire. I only wonder if the recent accident when a tire flew off the truck on the freeway and hit another car causing it to flip over was because their lug nuts were "forced" on. This cost us an additional $60 and would have been even more if they would have had to cut the old ones off.
Mfg Campaign: 11514948
Recall Date: Apr 1, 2023
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
The contact owns a 2018 Lincoln MKC. The contact stated that while at the dealer for routine maintenance, the mechanic discovered multiple wheel lug nuts had swollen and the wheels could not be removed using the standard wrench supplied by the manufacturer. The contact indicated that the failure was present on each of the four wheels. The cause of the failure was not yet determined. The contact was informed that the lug nuts needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50,400.
Corrective Action:
The contact owns a 2018 Lincoln MKC. The contact stated that while at the dealer for routine maintenance, the mechanic discovered multiple wheel lug nuts had swollen and the wheels could not be removed using the standard wrench supplied by the manufacturer. The contact indicated that the failure was present on each of the four wheels. The cause of the failure was not yet determined. The contact was informed that the lug nuts needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50,400.
Additional Notes:
The contact owns a 2018 Lincoln MKC. The contact stated that while at the dealer for routine maintenance, the mechanic discovered multiple wheel lug nuts had swollen and the wheels could not be removed using the standard wrench supplied by the manufacturer. The contact indicated that the failure was present on each of the four wheels. The cause of the failure was not yet determined. The contact was informed that the lug nuts needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50,400.
Mfg Campaign: 11496612
Recall Date: Dec 8, 2022
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
The contact owns a 2018 Lincoln MKC. The contact stated that upon having the tires serviced by an independent mechanic, the mechanic informed him that all the lug nuts were swollen and difficult to be removed. The dealer was notified of the failure and the contact was given an estimate for the repair. The manufacturer was also notified of the failure and informed him that they were aware of the failure; however, the parts were on backorder. The vehicle was not repaired. The failure mileage was 23,480.
Corrective Action:
The contact owns a 2018 Lincoln MKC. The contact stated that upon having the tires serviced by an independent mechanic, the mechanic informed him that all the lug nuts were swollen and difficult to be removed. The dealer was notified of the failure and the contact was given an estimate for the repair. The manufacturer was also notified of the failure and informed him that they were aware of the failure; however, the parts were on backorder. The vehicle was not repaired. The failure mileage was 23,480.
Additional Notes:
The contact owns a 2018 Lincoln MKC. The contact stated that upon having the tires serviced by an independent mechanic, the mechanic informed him that all the lug nuts were swollen and difficult to be removed. The dealer was notified of the failure and the contact was given an estimate for the repair. The manufacturer was also notified of the failure and informed him that they were aware of the failure; however, the parts were on backorder. The vehicle was not repaired. The failure mileage was 23,480.
Mfg Campaign: 11486500
Recall Date: Sep 26, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11477621 *DJR ******* DELETE VOQ *******
Corrective Action:
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11477621 *DJR ******* DELETE VOQ *******
Additional Notes:
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11477621 *DJR ******* DELETE VOQ *******
Mfg Campaign: 11477613
Recall Date: Aug 4, 2022
Ford Motor Company
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11477621 *DJR ******* DELETE VOQ *******
Corrective Action:
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11477621 *DJR ******* DELETE VOQ *******
Additional Notes:
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11477621 *DJR ******* DELETE VOQ *******
Mfg Campaign: 11477613
Recall Date: Aug 4, 2022
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE:DELIVERY
Potential Consequences:
The contact owns a 2018 Lincoln MKC. The contact stated that after refueling, the vehicle would not immediately start. The driver had to turn the ignition key and depress the accelerator pedal simultaneously to start the vehicle. Additionally, while attempting to refuel the vehicle, the fuel nozzle would constantly click off and on. The vehicle was taken to the local dealer who replaced a fuel system line and the failure was remedied. No further information was available. The manufacturer was also notified of the failure. The failure mileage was 54,000.
Corrective Action:
The contact owns a 2018 Lincoln MKC. The contact stated that after refueling, the vehicle would not immediately start. The driver had to turn the ignition key and depress the accelerator pedal simultaneously to start the vehicle. Additionally, while attempting to refuel the vehicle, the fuel nozzle would constantly click off and on. The vehicle was taken to the local dealer who replaced a fuel system line and the failure was remedied. No further information was available. The manufacturer was also notified of the failure. The failure mileage was 54,000.
Additional Notes:
The contact owns a 2018 Lincoln MKC. The contact stated that after refueling, the vehicle would not immediately start. The driver had to turn the ignition key and depress the accelerator pedal simultaneously to start the vehicle. Additionally, while attempting to refuel the vehicle, the fuel nozzle would constantly click off and on. The vehicle was taken to the local dealer who replaced a fuel system line and the failure was remedied. No further information was available. The manufacturer was also notified of the failure. The failure mileage was 54,000.
Mfg Campaign: 11477621
Recall Date: Aug 4, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My check engine light went on one week ago and we received a message that my vehicle was unsafe to drive due to an engine misfire. We did not drive the vehicle, but could not take it into the dealership until today as they were backlogged and could not fit it in until today (9/13/22). I just received notice that my 2018 Lincoln MKC needs the engine block replaced due to a known issue with the 2.0 ecoboost engine leaking coolant into the engine, which can cause overheating and possible combustion. I discovered that there is a technical service bulletin noting this known issue, but there has not been a recall on the vehicle and it will now cost $7800 to replace.
Corrective Action:
My check engine light went on one week ago and we received a message that my vehicle was unsafe to drive due to an engine misfire. We did not drive the vehicle, but could not take it into the dealership until today as they were backlogged and could not fit it in until today (9/13/22). I just received notice that my 2018 Lincoln MKC needs the engine block replaced due to a known issue with the 2.0 ecoboost engine leaking coolant into the engine, which can cause overheating and possible combustion. I discovered that there is a technical service bulletin noting this known issue, but there has not been a recall on the vehicle and it will now cost $7800 to replace.
Additional Notes:
My check engine light went on one week ago and we received a message that my vehicle was unsafe to drive due to an engine misfire. We did not drive the vehicle, but could not take it into the dealership until today as they were backlogged and could not fit it in until today (9/13/22). I just received notice that my 2018 Lincoln MKC needs the engine block replaced due to a known issue with the 2.0 ecoboost engine leaking coolant into the engine, which can cause overheating and possible combustion. I discovered that there is a technical service bulletin noting this known issue, but there has not been a recall on the vehicle and it will now cost $7800 to replace.
Mfg Campaign: 11469023
Recall Date: Jun 13, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Misfire cylinder2 coolant found in combustion chamber requiring longblock engine replacement. Through investigation found that this is a widespread factory defect that Ford is well aware of. A diagnostic check was not performed on this issue during any routine service visit even though a technical service bulletin had been distributed to dealerships in 2019. The dealership and Ford customer service personnel all confirm there was nothing an owner could have done to prevent this result. An engine light came on at 77,000 miles, just 7,000 miles outside of the warranty.
Corrective Action:
Misfire cylinder2 coolant found in combustion chamber requiring longblock engine replacement. Through investigation found that this is a widespread factory defect that Ford is well aware of. A diagnostic check was not performed on this issue during any routine service visit even though a technical service bulletin had been distributed to dealerships in 2019. The dealership and Ford customer service personnel all confirm there was nothing an owner could have done to prevent this result. An engine light came on at 77,000 miles, just 7,000 miles outside of the warranty.
Additional Notes:
Misfire cylinder2 coolant found in combustion chamber requiring longblock engine replacement. Through investigation found that this is a widespread factory defect that Ford is well aware of. A diagnostic check was not performed on this issue during any routine service visit even though a technical service bulletin had been distributed to dealerships in 2019. The dealership and Ford customer service personnel all confirm there was nothing an owner could have done to prevent this result. An engine light came on at 77,000 miles, just 7,000 miles outside of the warranty.
Mfg Campaign: 11454790
Recall Date: Mar 2, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine light came on and my LinolnWAy app told me to not drive over 45 mph because my car may start having smoke come out. I took the car to the dealership and was told that I needed a new engine because the coolant has leaked over . I was told that my car was the 5th Lincoln that came in and needed a new engine. A new engine was installed and I was told that i had just made the warranty otherwise it would have been a $9000 fix. I was without a car for a week and a half.
Corrective Action:
Engine light came on and my LinolnWAy app told me to not drive over 45 mph because my car may start having smoke come out. I took the car to the dealership and was told that I needed a new engine because the coolant has leaked over . I was told that my car was the 5th Lincoln that came in and needed a new engine. A new engine was installed and I was told that i had just made the warranty otherwise it would have been a $9000 fix. I was without a car for a week and a half.
Additional Notes:
Engine light came on and my LinolnWAy app told me to not drive over 45 mph because my car may start having smoke come out. I took the car to the dealership and was told that I needed a new engine because the coolant has leaked over . I was told that my car was the 5th Lincoln that came in and needed a new engine. A new engine was installed and I was told that i had just made the warranty otherwise it would have been a $9000 fix. I was without a car for a week and a half.
Mfg Campaign: 11439588
Recall Date: Nov 6, 2021
Ford Motor Company
Defect Description:
TIRES
Potential Consequences:
I purchased this vehicle in 2020 and it came with these tires. THREE of the four tires either had a bubble or repeatedly lost air around 28000 miles. These are very unsafe tires and unlikely a road hazard damaged three of the four.
Corrective Action:
I purchased this vehicle in 2020 and it came with these tires. THREE of the four tires either had a bubble or repeatedly lost air around 28000 miles. These are very unsafe tires and unlikely a road hazard damaged three of the four.
Additional Notes:
I purchased this vehicle in 2020 and it came with these tires. THREE of the four tires either had a bubble or repeatedly lost air around 28000 miles. These are very unsafe tires and unlikely a road hazard damaged three of the four.
Mfg Campaign: 11429493
Recall Date: Aug 17, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR DECK DOOR DOES NOT FULLY CLOSE AND LOCK, CAUSING THE SYSTEM TO CONTINUALLY ATTEMPT TO CLOSE AND LOCK IT. CAUSING THE BATTERY TO BECOME FULLY DISCHARGED WHEN PARKED.
Corrective Action:
REAR DECK DOOR DOES NOT FULLY CLOSE AND LOCK, CAUSING THE SYSTEM TO CONTINUALLY ATTEMPT TO CLOSE AND LOCK IT. CAUSING THE BATTERY TO BECOME FULLY DISCHARGED WHEN PARKED.
Additional Notes:
REAR DECK DOOR DOES NOT FULLY CLOSE AND LOCK, CAUSING THE SYSTEM TO CONTINUALLY ATTEMPT TO CLOSE AND LOCK IT. CAUSING THE BATTERY TO BECOME FULLY DISCHARGED WHEN PARKED.
Mfg Campaign: 11386258
Recall Date: Jan 3, 2021
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
AFTER LESS THAN 26000 MILES THE TIRES ARE REPORTED BY FORD MAINTENANCE TO BE WOREN TO A DANGEROUS LEVEL WHEN TRAVELING THERE IS A LOUD NOISE FROM TIRES
Corrective Action:
AFTER LESS THAN 26000 MILES THE TIRES ARE REPORTED BY FORD MAINTENANCE TO BE WOREN TO A DANGEROUS LEVEL WHEN TRAVELING THERE IS A LOUD NOISE FROM TIRES
Additional Notes:
AFTER LESS THAN 26000 MILES THE TIRES ARE REPORTED BY FORD MAINTENANCE TO BE WOREN TO A DANGEROUS LEVEL WHEN TRAVELING THERE IS A LOUD NOISE FROM TIRES
Mfg Campaign: 11259056
Recall Date: Sep 30, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 LINCOLN MKC. THE CONTACT STATED THAT ON SEVERAL OCCASIONS AFTER THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF, THE CONTACT EXITED THE VEHICLE AND VEHICLE STARTED TO ROLL AWAY. THE CONTACT ATTEMPTED TO REENTER THE VEHICLE BUT WAS UNABLE TO DO SO. THE CONTACT FELL AND SUSTAINED SEVERAL BRUISES AND MINOR CUTS. THE CONTACT WAS CERTAIN THAT THE SHIFT LEVER WAS SWITCHED TO THE PARK POSITION. THE VEHICLE THEN CRASHED INTO A LIGHT POLE. THE VEHICLE WAS TAKEN TO HERITAGE LINCOLN INC LOCATED AT 900 W GENESEE ST, SYRACUSE, NY 13204, (315)472-4534 TO BE DIAGNOSED, HOWEVER THE RESULT WAS STILL PENDING. THE DAMAGE TO THE VEHICLE WAS REPAIRED, THERE WAS NO ADDITIONAL REPAIRS MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE. *BF *TR
Corrective Action:
TL* THE CONTACT OWNS A 2018 LINCOLN MKC. THE CONTACT STATED THAT ON SEVERAL OCCASIONS AFTER THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF, THE CONTACT EXITED THE VEHICLE AND VEHICLE STARTED TO ROLL AWAY. THE CONTACT ATTEMPTED TO REENTER THE VEHICLE BUT WAS UNABLE TO DO SO. THE CONTACT FELL AND SUSTAINED SEVERAL BRUISES AND MINOR CUTS. THE CONTACT WAS CERTAIN THAT THE SHIFT LEVER WAS SWITCHED TO THE PARK POSITION. THE VEHICLE THEN CRASHED INTO A LIGHT POLE. THE VEHICLE WAS TAKEN TO HERITAGE LINCOLN INC LOCATED AT 900 W GENESEE ST, SYRACUSE, NY 13204, (315)472-4534 TO BE DIAGNOSED, HOWEVER THE RESULT WAS STILL PENDING. THE DAMAGE TO THE VEHICLE WAS REPAIRED, THERE WAS NO ADDITIONAL REPAIRS MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE. *BF *TR
Additional Notes:
TL* THE CONTACT OWNS A 2018 LINCOLN MKC. THE CONTACT STATED THAT ON SEVERAL OCCASIONS AFTER THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF, THE CONTACT EXITED THE VEHICLE AND VEHICLE STARTED TO ROLL AWAY. THE CONTACT ATTEMPTED TO REENTER THE VEHICLE BUT WAS UNABLE TO DO SO. THE CONTACT FELL AND SUSTAINED SEVERAL BRUISES AND MINOR CUTS. THE CONTACT WAS CERTAIN THAT THE SHIFT LEVER WAS SWITCHED TO THE PARK POSITION. THE VEHICLE THEN CRASHED INTO A LIGHT POLE. THE VEHICLE WAS TAKEN TO HERITAGE LINCOLN INC LOCATED AT 900 W GENESEE ST, SYRACUSE, NY 13204, (315)472-4534 TO BE DIAGNOSED, HOWEVER THE RESULT WAS STILL PENDING. THE DAMAGE TO THE VEHICLE WAS REPAIRED, THERE WAS NO ADDITIONAL REPAIRS MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE. *BF *TR
Mfg Campaign: 11221636
Recall Date: Jun 21, 2019
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE DEALER THAT SOLD ME MY VEHICLE GAVE ME THIS DEFECTIVE CAR WILE MY VEHICLE WAS BEING SERVICED FOR ISSUES. I WAS WITH MY WIFE AND STOPED TO BUY HONEY AT A STAND AT THE CORNER OF AN INTERSECTION IN DELRAY BEACH, I PARKED THE CAR AND LEFT THE CAR ON OPENED THE DOOR AND WENT OUT TO BUY HONEY, MY WIFE WAS ON THE PASSENGER AND ALSO CAME OUT , LEFT THE DOOR OPEN, WE WHERE ABOUT 7 MIN TALKING WITH THE GUY AT THE HONEY STAND WHEN ALL THE SUDEN THE CAR WAS COMING AT US, THANKFULLY THE THREE OF US WHERE NOT RUN OVER , I RAN AS FAST AS I COULD TO GET INSIDE THE DRIVER SIDE TO PUT THE BRAKE AND WAS ABLE TO STOP IT, THE VEHICLE WAS GOING TOURD A MAIN ROAD (JOG RD) SCARIEST MOMENT .......
Corrective Action:
THE DEALER THAT SOLD ME MY VEHICLE GAVE ME THIS DEFECTIVE CAR WILE MY VEHICLE WAS BEING SERVICED FOR ISSUES. I WAS WITH MY WIFE AND STOPED TO BUY HONEY AT A STAND AT THE CORNER OF AN INTERSECTION IN DELRAY BEACH, I PARKED THE CAR AND LEFT THE CAR ON OPENED THE DOOR AND WENT OUT TO BUY HONEY, MY WIFE WAS ON THE PASSENGER AND ALSO CAME OUT , LEFT THE DOOR OPEN, WE WHERE ABOUT 7 MIN TALKING WITH THE GUY AT THE HONEY STAND WHEN ALL THE SUDEN THE CAR WAS COMING AT US, THANKFULLY THE THREE OF US WHERE NOT RUN OVER , I RAN AS FAST AS I COULD TO GET INSIDE THE DRIVER SIDE TO PUT THE BRAKE AND WAS ABLE TO STOP IT, THE VEHICLE WAS GOING TOURD A MAIN ROAD (JOG RD) SCARIEST MOMENT .......
Additional Notes:
THE DEALER THAT SOLD ME MY VEHICLE GAVE ME THIS DEFECTIVE CAR WILE MY VEHICLE WAS BEING SERVICED FOR ISSUES. I WAS WITH MY WIFE AND STOPED TO BUY HONEY AT A STAND AT THE CORNER OF AN INTERSECTION IN DELRAY BEACH, I PARKED THE CAR AND LEFT THE CAR ON OPENED THE DOOR AND WENT OUT TO BUY HONEY, MY WIFE WAS ON THE PASSENGER AND ALSO CAME OUT , LEFT THE DOOR OPEN, WE WHERE ABOUT 7 MIN TALKING WITH THE GUY AT THE HONEY STAND WHEN ALL THE SUDEN THE CAR WAS COMING AT US, THANKFULLY THE THREE OF US WHERE NOT RUN OVER , I RAN AS FAST AS I COULD TO GET INSIDE THE DRIVER SIDE TO PUT THE BRAKE AND WAS ABLE TO STOP IT, THE VEHICLE WAS GOING TOURD A MAIN ROAD (JOG RD) SCARIEST MOMENT .......
Mfg Campaign: 11176421
Recall Date: Feb 11, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SUNROOF HAS A LARGE CRACK IN IT AND LINCOLN DEALERSHIP STATES IT WAS HIIT BY SOMETHING. NOTHING HIT THAT GLASS. LINCOLN WILL NOT COVER THE CHARGE AND WANTS TO CHARGE ME$1500. THE GLASS SUNROOF IS DEFECTIVE
Corrective Action:
SUNROOF HAS A LARGE CRACK IN IT AND LINCOLN DEALERSHIP STATES IT WAS HIIT BY SOMETHING. NOTHING HIT THAT GLASS. LINCOLN WILL NOT COVER THE CHARGE AND WANTS TO CHARGE ME$1500. THE GLASS SUNROOF IS DEFECTIVE
Additional Notes:
SUNROOF HAS A LARGE CRACK IN IT AND LINCOLN DEALERSHIP STATES IT WAS HIIT BY SOMETHING. NOTHING HIT THAT GLASS. LINCOLN WILL NOT COVER THE CHARGE AND WANTS TO CHARGE ME$1500. THE GLASS SUNROOF IS DEFECTIVE
Mfg Campaign: 11150362
Recall Date: Nov 9, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 LINCOLN MKC. WHILE DRIVING APPROXIMATELY 65 MPH, THE LANE DEPARTURE SAFETY FEATURE ACTIVATED TO CORRECT THE VEHICLE FROM VEERING OUT OF THE LANE. THE LANE DEPARTURE FEATURE STEERED THE VEHICLE TOO FAR TO THE LEFT, CAUSING THE VEHICLE TO CRASH INTO THE MEDIAN AND FLIP OVER. THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE, BUT THE FRONT AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE DRIVER, FRONT SEAT PASSENGER, AND REAR DRIVER SIDE PASSENGER ALL SUSTAINED HEAD, NECK, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER AND LOCAL DEALER (MOUNTAINEER LINCOLN IN BECKLEY, WV) WERE NOTIFIED OF THE FAILURE, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 2,382.
Corrective Action:
TL* THE CONTACT OWNS A 2018 LINCOLN MKC. WHILE DRIVING APPROXIMATELY 65 MPH, THE LANE DEPARTURE SAFETY FEATURE ACTIVATED TO CORRECT THE VEHICLE FROM VEERING OUT OF THE LANE. THE LANE DEPARTURE FEATURE STEERED THE VEHICLE TOO FAR TO THE LEFT, CAUSING THE VEHICLE TO CRASH INTO THE MEDIAN AND FLIP OVER. THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE, BUT THE FRONT AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE DRIVER, FRONT SEAT PASSENGER, AND REAR DRIVER SIDE PASSENGER ALL SUSTAINED HEAD, NECK, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER AND LOCAL DEALER (MOUNTAINEER LINCOLN IN BECKLEY, WV) WERE NOTIFIED OF THE FAILURE, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 2,382.
Additional Notes:
TL* THE CONTACT OWNS A 2018 LINCOLN MKC. WHILE DRIVING APPROXIMATELY 65 MPH, THE LANE DEPARTURE SAFETY FEATURE ACTIVATED TO CORRECT THE VEHICLE FROM VEERING OUT OF THE LANE. THE LANE DEPARTURE FEATURE STEERED THE VEHICLE TOO FAR TO THE LEFT, CAUSING THE VEHICLE TO CRASH INTO THE MEDIAN AND FLIP OVER. THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE, BUT THE FRONT AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE DRIVER, FRONT SEAT PASSENGER, AND REAR DRIVER SIDE PASSENGER ALL SUSTAINED HEAD, NECK, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER AND LOCAL DEALER (MOUNTAINEER LINCOLN IN BECKLEY, WV) WERE NOTIFIED OF THE FAILURE, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 2,382.
Mfg Campaign: 11091224
Recall Date: May 1, 2018
Ford Motor Company
Defect Description:
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 LINCOLN MKC. WHILE DRIVING APPROXIMATELY 65 MPH, THE LANE DEPARTURE SAFETY FEATURE ACTIVATED TO CORRECT THE VEHICLE FROM VEERING OUT OF THE LANE. THE LANE DEPARTURE FEATURE STEERED THE VEHICLE TOO FAR TO THE LEFT, CAUSING THE VEHICLE TO CRASH INTO THE MEDIAN AND FLIP OVER. THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE, BUT THE FRONT AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE DRIVER, FRONT SEAT PASSENGER, AND REAR DRIVER SIDE PASSENGER ALL SUSTAINED HEAD, NECK, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER AND LOCAL DEALER (MOUNTAINEER LINCOLN IN BECKLEY, WV) WERE NOTIFIED OF THE FAILURE, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 2,382.
Corrective Action:
TL* THE CONTACT OWNS A 2018 LINCOLN MKC. WHILE DRIVING APPROXIMATELY 65 MPH, THE LANE DEPARTURE SAFETY FEATURE ACTIVATED TO CORRECT THE VEHICLE FROM VEERING OUT OF THE LANE. THE LANE DEPARTURE FEATURE STEERED THE VEHICLE TOO FAR TO THE LEFT, CAUSING THE VEHICLE TO CRASH INTO THE MEDIAN AND FLIP OVER. THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE, BUT THE FRONT AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE DRIVER, FRONT SEAT PASSENGER, AND REAR DRIVER SIDE PASSENGER ALL SUSTAINED HEAD, NECK, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER AND LOCAL DEALER (MOUNTAINEER LINCOLN IN BECKLEY, WV) WERE NOTIFIED OF THE FAILURE, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 2,382.
Additional Notes:
TL* THE CONTACT OWNS A 2018 LINCOLN MKC. WHILE DRIVING APPROXIMATELY 65 MPH, THE LANE DEPARTURE SAFETY FEATURE ACTIVATED TO CORRECT THE VEHICLE FROM VEERING OUT OF THE LANE. THE LANE DEPARTURE FEATURE STEERED THE VEHICLE TOO FAR TO THE LEFT, CAUSING THE VEHICLE TO CRASH INTO THE MEDIAN AND FLIP OVER. THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE, BUT THE FRONT AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE DRIVER, FRONT SEAT PASSENGER, AND REAR DRIVER SIDE PASSENGER ALL SUSTAINED HEAD, NECK, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER AND LOCAL DEALER (MOUNTAINEER LINCOLN IN BECKLEY, WV) WERE NOTIFIED OF THE FAILURE, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 2,382.
Mfg Campaign: 11091224
Recall Date: May 1, 2018
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 LINCOLN MKC. WHILE DRIVING APPROXIMATELY 65 MPH, THE LANE DEPARTURE SAFETY FEATURE ACTIVATED TO CORRECT THE VEHICLE FROM VEERING OUT OF THE LANE. THE LANE DEPARTURE FEATURE STEERED THE VEHICLE TOO FAR TO THE LEFT, CAUSING THE VEHICLE TO CRASH INTO THE MEDIAN AND FLIP OVER. THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE, BUT THE FRONT AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE DRIVER, FRONT SEAT PASSENGER, AND REAR DRIVER SIDE PASSENGER ALL SUSTAINED HEAD, NECK, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER AND LOCAL DEALER (MOUNTAINEER LINCOLN IN BECKLEY, WV) WERE NOTIFIED OF THE FAILURE, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 2,382.
Corrective Action:
TL* THE CONTACT OWNS A 2018 LINCOLN MKC. WHILE DRIVING APPROXIMATELY 65 MPH, THE LANE DEPARTURE SAFETY FEATURE ACTIVATED TO CORRECT THE VEHICLE FROM VEERING OUT OF THE LANE. THE LANE DEPARTURE FEATURE STEERED THE VEHICLE TOO FAR TO THE LEFT, CAUSING THE VEHICLE TO CRASH INTO THE MEDIAN AND FLIP OVER. THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE, BUT THE FRONT AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE DRIVER, FRONT SEAT PASSENGER, AND REAR DRIVER SIDE PASSENGER ALL SUSTAINED HEAD, NECK, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER AND LOCAL DEALER (MOUNTAINEER LINCOLN IN BECKLEY, WV) WERE NOTIFIED OF THE FAILURE, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 2,382.
Additional Notes:
TL* THE CONTACT OWNS A 2018 LINCOLN MKC. WHILE DRIVING APPROXIMATELY 65 MPH, THE LANE DEPARTURE SAFETY FEATURE ACTIVATED TO CORRECT THE VEHICLE FROM VEERING OUT OF THE LANE. THE LANE DEPARTURE FEATURE STEERED THE VEHICLE TOO FAR TO THE LEFT, CAUSING THE VEHICLE TO CRASH INTO THE MEDIAN AND FLIP OVER. THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE, BUT THE FRONT AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE DRIVER, FRONT SEAT PASSENGER, AND REAR DRIVER SIDE PASSENGER ALL SUSTAINED HEAD, NECK, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER AND LOCAL DEALER (MOUNTAINEER LINCOLN IN BECKLEY, WV) WERE NOTIFIED OF THE FAILURE, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 2,382.
Mfg Campaign: 11091224
Recall Date: May 1, 2018
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