Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC vehicles. The battery monitor sensor may short-circuit and overheat, causing a fire in the engine compartment while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S28
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Consumer Complaints
58 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
I purchased the automobile on [XXX] with 44,175 miles. When the engine light came on recently, I took it to the Lincoln dealer here in Las Vegas, paid $205 for the computer to be assessed, and was told the problem was coolant leaking into the engine. They were not able to start any repairs at that time. I was not told what it would cost to repair or the time involved. I assumed it was an air conditioning problem. I drove it a few days and the engine light went off, only to come back on. I then took it to AAA ($177 for the diagnosis), reporting that cylinder 3 had coolant leaking. Tech found TSB 19-2172 TSB. 19-2172 is for current symptoms of misfire at start-up. It was suggested that I take it to the Lincoln dealer. While driving the car home on [XXX], the engine was missing, chugging. I was afraid it would stall. I am thankful it did not stall on the freeway and that I made it home safely. When I called the Lincoln dealer to make an appointment to take the car in for service, I was told it would take three or four weeks to get it repaired, that the engine would have to be replaced for $7,800 - $9,800, and that Lincoln Motor Company will not take any responsibility. He said there were two other vehicles in line with the same problem. Due to being afraid to drive it, I had the car towed by AAA on Monday, October 7, 2024, to the Lincoln dealer and was told the estimate to repair it would be $8,493. This is a coolant intrusion issue due to a faulty design in the engine block where the cooling channels will crack and leak coolant into the piston chambers. As gleaned from the Internet, this appears to have been an ongoing problem with this model. I've observed so far from the Internet that Lincoln Motor Company is not taking responsibility for this faulty design affecting many Lincoln owners. I am [XXX], and living on a fixed income. I had to rent a car and put up a $735 deposit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I purchased the automobile on [XXX] with 44,175 miles. When the engine light came on recently, I took it to the Lincoln dealer here in Las Vegas, paid $205 for the computer to be assessed, and was told the problem was coolant leaking into the engine. They were not able to start any repairs at that time. I was not told what it would cost to repair or the time involved. I assumed it was an air conditioning problem. I drove it a few days and the engine light went off, only to come back on. I then took it to AAA ($177 for the diagnosis), reporting that cylinder 3 had coolant leaking. Tech found TSB 19-2172 TSB. 19-2172 is for current symptoms of misfire at start-up. It was suggested that I take it to the Lincoln dealer. While driving the car home on [XXX], the engine was missing, chugging. I was afraid it would stall. I am thankful it did not stall on the freeway and that I made it home safely. When I called the Lincoln dealer to make an appointment to take the car in for service, I was told it would take three or four weeks to get it repaired, that the engine would have to be replaced for $7,800 - $9,800, and that Lincoln Motor Company will not take any responsibility. He said there were two other vehicles in line with the same problem. Due to being afraid to drive it, I had the car towed by AAA on Monday, October 7, 2024, to the Lincoln dealer and was told the estimate to repair it would be $8,493. This is a coolant intrusion issue due to a faulty design in the engine block where the cooling channels will crack and leak coolant into the piston chambers. As gleaned from the Internet, this appears to have been an ongoing problem with this model. I've observed so far from the Internet that Lincoln Motor Company is not taking responsibility for this faulty design affecting many Lincoln owners. I am [XXX], and living on a fixed income. I had to rent a car and put up a $735 deposit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I purchased the automobile on [XXX] with 44,175 miles. When the engine light came on recently, I took it to the Lincoln dealer here in Las Vegas, paid $205 for the computer to be assessed, and was told the problem was coolant leaking into the engine. They were not able to start any repairs at that time. I was not told what it would cost to repair or the time involved. I assumed it was an air conditioning problem. I drove it a few days and the engine light went off, only to come back on. I then took it to AAA ($177 for the diagnosis), reporting that cylinder 3 had coolant leaking. Tech found TSB 19-2172 TSB. 19-2172 is for current symptoms of misfire at start-up. It was suggested that I take it to the Lincoln dealer. While driving the car home on [XXX], the engine was missing, chugging. I was afraid it would stall. I am thankful it did not stall on the freeway and that I made it home safely. When I called the Lincoln dealer to make an appointment to take the car in for service, I was told it would take three or four weeks to get it repaired, that the engine would have to be replaced for $7,800 - $9,800, and that Lincoln Motor Company will not take any responsibility. He said there were two other vehicles in line with the same problem. Due to being afraid to drive it, I had the car towed by AAA on Monday, October 7, 2024, to the Lincoln dealer and was told the estimate to repair it would be $8,493. This is a coolant intrusion issue due to a faulty design in the engine block where the cooling channels will crack and leak coolant into the piston chambers. As gleaned from the Internet, this appears to have been an ongoing problem with this model. I've observed so far from the Internet that Lincoln Motor Company is not taking responsibility for this faulty design affecting many Lincoln owners. I am [XXX], and living on a fixed income. I had to rent a car and put up a $735 deposit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11618995
Recall Date: Oct 9, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased the automobile on [XXX] with 44,175 miles. When the engine light came on recently, I took it to the Lincoln dealer here in Las Vegas, paid $205 for the computer to be assessed, and was told the problem was coolant leaking into the engine. They were not able to start any repairs at that time. I was not told what it would cost to repair or the time involved. I assumed it was an air conditioning problem. I drove it a few days and the engine light went off, only to come back on. I then took it to AAA ($177 for the diagnosis), reporting that cylinder 3 had coolant leaking. Tech found TSB 19-2172 TSB. 19-2172 is for current symptoms of misfire at start-up. It was suggested that I take it to the Lincoln dealer. While driving the car home on [XXX], the engine was missing, chugging. I was afraid it would stall. I am thankful it did not stall on the freeway and that I made it home safely. When I called the Lincoln dealer to make an appointment to take the car in for service, I was told it would take three or four weeks to get it repaired, that the engine would have to be replaced for $7,800 - $9,800, and that Lincoln Motor Company will not take any responsibility. He said there were two other vehicles in line with the same problem. Due to being afraid to drive it, I had the car towed by AAA on Monday, October 7, 2024, to the Lincoln dealer and was told the estimate to repair it would be $8,493. This is a coolant intrusion issue due to a faulty design in the engine block where the cooling channels will crack and leak coolant into the piston chambers. As gleaned from the Internet, this appears to have been an ongoing problem with this model. I've observed so far from the Internet that Lincoln Motor Company is not taking responsibility for this faulty design affecting many Lincoln owners. I am [XXX], and living on a fixed income. I had to rent a car and put up a $735 deposit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I purchased the automobile on [XXX] with 44,175 miles. When the engine light came on recently, I took it to the Lincoln dealer here in Las Vegas, paid $205 for the computer to be assessed, and was told the problem was coolant leaking into the engine. They were not able to start any repairs at that time. I was not told what it would cost to repair or the time involved. I assumed it was an air conditioning problem. I drove it a few days and the engine light went off, only to come back on. I then took it to AAA ($177 for the diagnosis), reporting that cylinder 3 had coolant leaking. Tech found TSB 19-2172 TSB. 19-2172 is for current symptoms of misfire at start-up. It was suggested that I take it to the Lincoln dealer. While driving the car home on [XXX], the engine was missing, chugging. I was afraid it would stall. I am thankful it did not stall on the freeway and that I made it home safely. When I called the Lincoln dealer to make an appointment to take the car in for service, I was told it would take three or four weeks to get it repaired, that the engine would have to be replaced for $7,800 - $9,800, and that Lincoln Motor Company will not take any responsibility. He said there were two other vehicles in line with the same problem. Due to being afraid to drive it, I had the car towed by AAA on Monday, October 7, 2024, to the Lincoln dealer and was told the estimate to repair it would be $8,493. This is a coolant intrusion issue due to a faulty design in the engine block where the cooling channels will crack and leak coolant into the piston chambers. As gleaned from the Internet, this appears to have been an ongoing problem with this model. I've observed so far from the Internet that Lincoln Motor Company is not taking responsibility for this faulty design affecting many Lincoln owners. I am [XXX], and living on a fixed income. I had to rent a car and put up a $735 deposit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I purchased the automobile on [XXX] with 44,175 miles. When the engine light came on recently, I took it to the Lincoln dealer here in Las Vegas, paid $205 for the computer to be assessed, and was told the problem was coolant leaking into the engine. They were not able to start any repairs at that time. I was not told what it would cost to repair or the time involved. I assumed it was an air conditioning problem. I drove it a few days and the engine light went off, only to come back on. I then took it to AAA ($177 for the diagnosis), reporting that cylinder 3 had coolant leaking. Tech found TSB 19-2172 TSB. 19-2172 is for current symptoms of misfire at start-up. It was suggested that I take it to the Lincoln dealer. While driving the car home on [XXX], the engine was missing, chugging. I was afraid it would stall. I am thankful it did not stall on the freeway and that I made it home safely. When I called the Lincoln dealer to make an appointment to take the car in for service, I was told it would take three or four weeks to get it repaired, that the engine would have to be replaced for $7,800 - $9,800, and that Lincoln Motor Company will not take any responsibility. He said there were two other vehicles in line with the same problem. Due to being afraid to drive it, I had the car towed by AAA on Monday, October 7, 2024, to the Lincoln dealer and was told the estimate to repair it would be $8,493. This is a coolant intrusion issue due to a faulty design in the engine block where the cooling channels will crack and leak coolant into the piston chambers. As gleaned from the Internet, this appears to have been an ongoing problem with this model. I've observed so far from the Internet that Lincoln Motor Company is not taking responsibility for this faulty design affecting many Lincoln owners. I am [XXX], and living on a fixed income. I had to rent a car and put up a $735 deposit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11618995
Recall Date: Oct 9, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Lincoln MKC. The contact stated that the vehicle was experiencing excessive coolant consumption. Additionally, the contact noticed that there was an abnormal coolant odor inside the cabin of the vehicle while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant leaking onto the ignition coil #2. The mechanic replaced the spark plugs, and the ignition coil #2 was replaced several times; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine needed to be replaced due to coolant intrusion in the engine. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2018 Lincoln MKC. The contact stated that the vehicle was experiencing excessive coolant consumption. Additionally, the contact noticed that there was an abnormal coolant odor inside the cabin of the vehicle while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant leaking onto the ignition coil #2. The mechanic replaced the spark plugs, and the ignition coil #2 was replaced several times; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine needed to be replaced due to coolant intrusion in the engine. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2018 Lincoln MKC. The contact stated that the vehicle was experiencing excessive coolant consumption. Additionally, the contact noticed that there was an abnormal coolant odor inside the cabin of the vehicle while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant leaking onto the ignition coil #2. The mechanic replaced the spark plugs, and the ignition coil #2 was replaced several times; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine needed to be replaced due to coolant intrusion in the engine. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 80,000.
Mfg Campaign: 11617890
Recall Date: Oct 3, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2018 Lincoln MXC -2.0L- 47,000 mile Need engine long block replacement Coolant leaking into cylinders
Corrective Action:
2018 Lincoln MXC -2.0L- 47,000 mile Need engine long block replacement Coolant leaking into cylinders
Additional Notes:
2018 Lincoln MXC -2.0L- 47,000 mile Need engine long block replacement Coolant leaking into cylinders
Mfg Campaign: 11616596
Recall Date: Sep 26, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
After the original 2.0L EcoBoost in my MKC Black Label failed from coolant intrusion around 37,500 miles in May 2023, the replacement engine my dealer installed also failed from coolant intrusion. This time, it failed in July 2024 after less than 5,000 miles. Like the first engine failure, the check engine light illuminated, but this time, the code I saw was P0300 random cylinder misfire. Like last time, the dealer performed a cooling system pressurization test, and the engine failed the test. They also did a borescope inspection and saw coolant leaking into cylinder three's combustion chamber. They also found rust pitting in the cylinder walls. Like last time, they replaced the $7,000+ long block. This failed replacement engine was assembled in March 2023 via the engine code information sticker, with the block part number J2GE 6006 AC, which Ford's TSB 22-2229 states technicians should use. The engine currently in my car, the second replacement, was assembled in April 2024, having the same block part number of J2GE 6006 AC as the first replacement engine assembled in March 2023. In other words, the dealer installed an engine with the same block part number as the one that failed on me in less than 5,000 miles. All three of my MKC's engines are assembled at Ford's Valencia engine plant in Spain. I'm afraid this second engine replacement will also fail, and I'll have to pay the full cost. In the less than three years I've owned this car, these engine replacements have cost $14,000+. I can't believe how many owners have experienced this coolant intrusion problem, as the 2.0L EcoBoost is used in many models. And it's not just the 2.0L; it's also other variants such as the 1.5L, 1.6L, and 2.3L. I hope Ford will do the right thing and recall these engines, or NHTSA will open an investigation and force a recall. Please help us owners, NHTSA, as there are many, many more of us out there suffering from these notorious engine problems that Ford doesn't want to deal with.
Corrective Action:
After the original 2.0L EcoBoost in my MKC Black Label failed from coolant intrusion around 37,500 miles in May 2023, the replacement engine my dealer installed also failed from coolant intrusion. This time, it failed in July 2024 after less than 5,000 miles. Like the first engine failure, the check engine light illuminated, but this time, the code I saw was P0300 random cylinder misfire. Like last time, the dealer performed a cooling system pressurization test, and the engine failed the test. They also did a borescope inspection and saw coolant leaking into cylinder three's combustion chamber. They also found rust pitting in the cylinder walls. Like last time, they replaced the $7,000+ long block. This failed replacement engine was assembled in March 2023 via the engine code information sticker, with the block part number J2GE 6006 AC, which Ford's TSB 22-2229 states technicians should use. The engine currently in my car, the second replacement, was assembled in April 2024, having the same block part number of J2GE 6006 AC as the first replacement engine assembled in March 2023. In other words, the dealer installed an engine with the same block part number as the one that failed on me in less than 5,000 miles. All three of my MKC's engines are assembled at Ford's Valencia engine plant in Spain. I'm afraid this second engine replacement will also fail, and I'll have to pay the full cost. In the less than three years I've owned this car, these engine replacements have cost $14,000+. I can't believe how many owners have experienced this coolant intrusion problem, as the 2.0L EcoBoost is used in many models. And it's not just the 2.0L; it's also other variants such as the 1.5L, 1.6L, and 2.3L. I hope Ford will do the right thing and recall these engines, or NHTSA will open an investigation and force a recall. Please help us owners, NHTSA, as there are many, many more of us out there suffering from these notorious engine problems that Ford doesn't want to deal with.
Additional Notes:
After the original 2.0L EcoBoost in my MKC Black Label failed from coolant intrusion around 37,500 miles in May 2023, the replacement engine my dealer installed also failed from coolant intrusion. This time, it failed in July 2024 after less than 5,000 miles. Like the first engine failure, the check engine light illuminated, but this time, the code I saw was P0300 random cylinder misfire. Like last time, the dealer performed a cooling system pressurization test, and the engine failed the test. They also did a borescope inspection and saw coolant leaking into cylinder three's combustion chamber. They also found rust pitting in the cylinder walls. Like last time, they replaced the $7,000+ long block. This failed replacement engine was assembled in March 2023 via the engine code information sticker, with the block part number J2GE 6006 AC, which Ford's TSB 22-2229 states technicians should use. The engine currently in my car, the second replacement, was assembled in April 2024, having the same block part number of J2GE 6006 AC as the first replacement engine assembled in March 2023. In other words, the dealer installed an engine with the same block part number as the one that failed on me in less than 5,000 miles. All three of my MKC's engines are assembled at Ford's Valencia engine plant in Spain. I'm afraid this second engine replacement will also fail, and I'll have to pay the full cost. In the less than three years I've owned this car, these engine replacements have cost $14,000+. I can't believe how many owners have experienced this coolant intrusion problem, as the 2.0L EcoBoost is used in many models. And it's not just the 2.0L; it's also other variants such as the 1.5L, 1.6L, and 2.3L. I hope Ford will do the right thing and recall these engines, or NHTSA will open an investigation and force a recall. Please help us owners, NHTSA, as there are many, many more of us out there suffering from these notorious engine problems that Ford doesn't want to deal with.
Mfg Campaign: 11613319
Recall Date: Sep 8, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I have the 2.0L EcoBoost I-4 (assembled December 2017, engine block part number HV 206 AA) in my 2018 Lincoln MKC Black Label. The head gasket failed at 37,000 miles in May 2023, according to my Ford/Lincoln dealer. It started as intermittent misfiring/running rough with the check engine light illuminated. My scanner detected the code P0301 cylinder one misfire. My coolant reservoir tank level also gradually decreased, with no visible leakage. After waiting weeks to have my engine looked at, they confirmed that cylinder 1 was burning coolant as it failed Ford's cooling system pressurization test. A borescope test also proved that the coolant was leaking into cylinder one's combustion chamber. At this point, I've learned from many complaints online that these engines are notorious for suffering coolant intrusion even at low mileage, and Ford refuses to issue a recall despite this well-known issue that also plagues other EcoBoost I-4 variants. This well-known coolant intrusion problem affecting many Ford and Lincoln models is a costly safety issue for owners. Ford needs to do the right thing and recall these engines. I bought the car in December 2021 with 30,000 miles from a Lincoln dealer in Las Vegas, Nevada, and it was CPO, so the extended warranty covered the engine replacement (long block). Had this not been under warranty, I would have paid more than $7,000. Most owners are not fortunate like me to have a warranty cover this repair. The replacement engine in my MKC now was assembled in March 2023 via the engine code information sticker, with the block part number J2GE 6006 AC.
Corrective Action:
I have the 2.0L EcoBoost I-4 (assembled December 2017, engine block part number HV 206 AA) in my 2018 Lincoln MKC Black Label. The head gasket failed at 37,000 miles in May 2023, according to my Ford/Lincoln dealer. It started as intermittent misfiring/running rough with the check engine light illuminated. My scanner detected the code P0301 cylinder one misfire. My coolant reservoir tank level also gradually decreased, with no visible leakage. After waiting weeks to have my engine looked at, they confirmed that cylinder 1 was burning coolant as it failed Ford's cooling system pressurization test. A borescope test also proved that the coolant was leaking into cylinder one's combustion chamber. At this point, I've learned from many complaints online that these engines are notorious for suffering coolant intrusion even at low mileage, and Ford refuses to issue a recall despite this well-known issue that also plagues other EcoBoost I-4 variants. This well-known coolant intrusion problem affecting many Ford and Lincoln models is a costly safety issue for owners. Ford needs to do the right thing and recall these engines. I bought the car in December 2021 with 30,000 miles from a Lincoln dealer in Las Vegas, Nevada, and it was CPO, so the extended warranty covered the engine replacement (long block). Had this not been under warranty, I would have paid more than $7,000. Most owners are not fortunate like me to have a warranty cover this repair. The replacement engine in my MKC now was assembled in March 2023 via the engine code information sticker, with the block part number J2GE 6006 AC.
Additional Notes:
I have the 2.0L EcoBoost I-4 (assembled December 2017, engine block part number HV 206 AA) in my 2018 Lincoln MKC Black Label. The head gasket failed at 37,000 miles in May 2023, according to my Ford/Lincoln dealer. It started as intermittent misfiring/running rough with the check engine light illuminated. My scanner detected the code P0301 cylinder one misfire. My coolant reservoir tank level also gradually decreased, with no visible leakage. After waiting weeks to have my engine looked at, they confirmed that cylinder 1 was burning coolant as it failed Ford's cooling system pressurization test. A borescope test also proved that the coolant was leaking into cylinder one's combustion chamber. At this point, I've learned from many complaints online that these engines are notorious for suffering coolant intrusion even at low mileage, and Ford refuses to issue a recall despite this well-known issue that also plagues other EcoBoost I-4 variants. This well-known coolant intrusion problem affecting many Ford and Lincoln models is a costly safety issue for owners. Ford needs to do the right thing and recall these engines. I bought the car in December 2021 with 30,000 miles from a Lincoln dealer in Las Vegas, Nevada, and it was CPO, so the extended warranty covered the engine replacement (long block). Had this not been under warranty, I would have paid more than $7,000. Most owners are not fortunate like me to have a warranty cover this repair. The replacement engine in my MKC now was assembled in March 2023 via the engine code information sticker, with the block part number J2GE 6006 AC.
Mfg Campaign: 11612919
Recall Date: Sep 5, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2.0 Ecoboost engine has coolant intrusion issues due to manufacturing defect and is causing the vehicle to be unsafe to drive
Corrective Action:
2.0 Ecoboost engine has coolant intrusion issues due to manufacturing defect and is causing the vehicle to be unsafe to drive
Additional Notes:
2.0 Ecoboost engine has coolant intrusion issues due to manufacturing defect and is causing the vehicle to be unsafe to drive
Mfg Campaign: 11611511
Recall Date: Aug 29, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Misfire cylinder2 coolant found in combustion chamber requiring longblock engine replacement. Through investigation found that this is a widespread factory defect that Ford is well aware of. A diagnostic check was not performed on this issue during any routine service visit even though a technical service bulletin had been distributed to dealerships in 2019. The dealership and Ford customer service personnel all confirm there was nothing an owner could have done to prevent this result. An engine light came on at 37,000 miles, just 1 year outside of the warranty.
Corrective Action:
Misfire cylinder2 coolant found in combustion chamber requiring longblock engine replacement. Through investigation found that this is a widespread factory defect that Ford is well aware of. A diagnostic check was not performed on this issue during any routine service visit even though a technical service bulletin had been distributed to dealerships in 2019. The dealership and Ford customer service personnel all confirm there was nothing an owner could have done to prevent this result. An engine light came on at 37,000 miles, just 1 year outside of the warranty.
Additional Notes:
Misfire cylinder2 coolant found in combustion chamber requiring longblock engine replacement. Through investigation found that this is a widespread factory defect that Ford is well aware of. A diagnostic check was not performed on this issue during any routine service visit even though a technical service bulletin had been distributed to dealerships in 2019. The dealership and Ford customer service personnel all confirm there was nothing an owner could have done to prevent this result. An engine light came on at 37,000 miles, just 1 year outside of the warranty.
Mfg Campaign: 11610562
Recall Date: Aug 23, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Lincoln MKC. The contact stated that the check engine warning light was illuminated. The contact stated while starting the vehicle, there was a slight hesitation in the response of the vehicle. The vehicle had been taken to the dealer and was diagnosed and determined that the coolant level was low and that there was coolant intrusion into cylinder #3, causing a misfire. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not covered under recall or warranty. The manufacturer opened a case for the failure. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2018 Lincoln MKC. The contact stated that the check engine warning light was illuminated. The contact stated while starting the vehicle, there was a slight hesitation in the response of the vehicle. The vehicle had been taken to the dealer and was diagnosed and determined that the coolant level was low and that there was coolant intrusion into cylinder #3, causing a misfire. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not covered under recall or warranty. The manufacturer opened a case for the failure. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2018 Lincoln MKC. The contact stated that the check engine warning light was illuminated. The contact stated while starting the vehicle, there was a slight hesitation in the response of the vehicle. The vehicle had been taken to the dealer and was diagnosed and determined that the coolant level was low and that there was coolant intrusion into cylinder #3, causing a misfire. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not covered under recall or warranty. The manufacturer opened a case for the failure. The failure mileage was 50,000.
Mfg Campaign: 11608891
Recall Date: Aug 16, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I purchased car in Septemver of 2023, in May of 2024 I started ha jng issues with it misfiring and a mechanic told me I had a coolant leaking. in June 2024 I had to take it to a mechanic as an emergency as it wasn't driving properly. I was then informed that I need a new engine because coolant is leaking onto engine block. I then took it to the dealership i bought it from, they in turn took it to Lincoln, who verified with a diagnostic that yes it did need a new engine. i did some research and Lincoln has a safety bulletin out for ghis exact issue for cars from 2017-2019. I have had my car at dealership I bought it form snd at lincoln and no one is taking responsibility of this issue and the fact that I've had the car less then 1 year. I can't afford to replace the engine for $7,000.
Corrective Action:
I purchased car in Septemver of 2023, in May of 2024 I started ha jng issues with it misfiring and a mechanic told me I had a coolant leaking. in June 2024 I had to take it to a mechanic as an emergency as it wasn't driving properly. I was then informed that I need a new engine because coolant is leaking onto engine block. I then took it to the dealership i bought it from, they in turn took it to Lincoln, who verified with a diagnostic that yes it did need a new engine. i did some research and Lincoln has a safety bulletin out for ghis exact issue for cars from 2017-2019. I have had my car at dealership I bought it form snd at lincoln and no one is taking responsibility of this issue and the fact that I've had the car less then 1 year. I can't afford to replace the engine for $7,000.
Additional Notes:
I purchased car in Septemver of 2023, in May of 2024 I started ha jng issues with it misfiring and a mechanic told me I had a coolant leaking. in June 2024 I had to take it to a mechanic as an emergency as it wasn't driving properly. I was then informed that I need a new engine because coolant is leaking onto engine block. I then took it to the dealership i bought it from, they in turn took it to Lincoln, who verified with a diagnostic that yes it did need a new engine. i did some research and Lincoln has a safety bulletin out for ghis exact issue for cars from 2017-2019. I have had my car at dealership I bought it form snd at lincoln and no one is taking responsibility of this issue and the fact that I've had the car less then 1 year. I can't afford to replace the engine for $7,000.
Mfg Campaign: 11605925
Recall Date: Aug 1, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My car was recalled by Lincoln in May 2023 because a battery sensor causes the car to catch on fire anytime, on or off. I have had my car in to Lincoln 2 times since then and there are no parts to fix the recall. Lincoln says the sensors are on back order and they don't know when they will be available, no end date. My car can combust at anytime and Lincoln has no idea when they will have the part to fix it! There are 143, 000 cars in this recall and since May when Lincoln finally announced the recall, there have been no parts available to fix the recall since they made the announcement.
Corrective Action:
My car was recalled by Lincoln in May 2023 because a battery sensor causes the car to catch on fire anytime, on or off. I have had my car in to Lincoln 2 times since then and there are no parts to fix the recall. Lincoln says the sensors are on back order and they don't know when they will be available, no end date. My car can combust at anytime and Lincoln has no idea when they will have the part to fix it! There are 143, 000 cars in this recall and since May when Lincoln finally announced the recall, there have been no parts available to fix the recall since they made the announcement.
Additional Notes:
My car was recalled by Lincoln in May 2023 because a battery sensor causes the car to catch on fire anytime, on or off. I have had my car in to Lincoln 2 times since then and there are no parts to fix the recall. Lincoln says the sensors are on back order and they don't know when they will be available, no end date. My car can combust at anytime and Lincoln has no idea when they will have the part to fix it! There are 143, 000 cars in this recall and since May when Lincoln finally announced the recall, there have been no parts available to fix the recall since they made the announcement.
Mfg Campaign: 11550438
Recall Date: Oct 17, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11546564
Recall Date: Sep 26, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Lincoln MKC. The contact stated that while starting the vehicle, the battery warning light and other unknown warning lights illuminated. The contact had received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the part was shipped to the dealer to perform the recall repair. The failure mileage was approximately 60,000. Parts distribution disconnect
Corrective Action:
The contact owns a 2018 Lincoln MKC. The contact stated that while starting the vehicle, the battery warning light and other unknown warning lights illuminated. The contact had received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the part was shipped to the dealer to perform the recall repair. The failure mileage was approximately 60,000. Parts distribution disconnect
Additional Notes:
The contact owns a 2018 Lincoln MKC. The contact stated that while starting the vehicle, the battery warning light and other unknown warning lights illuminated. The contact had received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the part was shipped to the dealer to perform the recall repair. The failure mileage was approximately 60,000. Parts distribution disconnect
Mfg Campaign: 11542613
Recall Date: Sep 5, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car has 2 recalls 1. RISK OF UNDERHOOD FIRE and 2. pcm reprogramming recall, Took my car to Lincoln service center they only fixed the 2nd one which is the PCM reprogramming. They called me and said my car is ready for pick up. After couple of hours I’ll check in your website STILL the under hood fire recall wasn’t fix so what should I do. This is too UNSAFETY to drive and park i need your help thank you
Corrective Action:
My car has 2 recalls 1. RISK OF UNDERHOOD FIRE and 2. pcm reprogramming recall, Took my car to Lincoln service center they only fixed the 2nd one which is the PCM reprogramming. They called me and said my car is ready for pick up. After couple of hours I’ll check in your website STILL the under hood fire recall wasn’t fix so what should I do. This is too UNSAFETY to drive and park i need your help thank you
Additional Notes:
My car has 2 recalls 1. RISK OF UNDERHOOD FIRE and 2. pcm reprogramming recall, Took my car to Lincoln service center they only fixed the 2nd one which is the PCM reprogramming. They called me and said my car is ready for pick up. After couple of hours I’ll check in your website STILL the under hood fire recall wasn’t fix so what should I do. This is too UNSAFETY to drive and park i need your help thank you
Mfg Campaign: 11535277
Recall Date: Jul 29, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11534157
Recall Date: Jul 24, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate however, the engine overheated. Additionally, the check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.
Corrective Action:
The contact owns a 2018 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate however, the engine overheated. Additionally, the check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.
Additional Notes:
The contact owns a 2018 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate however, the engine overheated. Additionally, the check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.
Mfg Campaign: 11530104
Recall Date: Jul 3, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate however, the engine overheated. Additionally, the check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.
Corrective Action:
The contact owns a 2018 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate however, the engine overheated. Additionally, the check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.
Additional Notes:
The contact owns a 2018 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate however, the engine overheated. Additionally, the check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.
Mfg Campaign: 11530104
Recall Date: Jul 3, 2023
Ford Motor Company
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Backup camera, side blind-spot warning and park assistant failed due to inoperative DC/DC converter. All failed items safety related. Dealer service tech confirmed problem and cause. This system has been a subject of recalls on previous model years. Warning system on dashboard indicated failure of these systems.
Corrective Action:
Backup camera, side blind-spot warning and park assistant failed due to inoperative DC/DC converter. All failed items safety related. Dealer service tech confirmed problem and cause. This system has been a subject of recalls on previous model years. Warning system on dashboard indicated failure of these systems.
Additional Notes:
Backup camera, side blind-spot warning and park assistant failed due to inoperative DC/DC converter. All failed items safety related. Dealer service tech confirmed problem and cause. This system has been a subject of recalls on previous model years. Warning system on dashboard indicated failure of these systems.
Mfg Campaign: 11526041
Recall Date: Jun 8, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Backup camera, side blind-spot warning and park assistant failed due to inoperative DC/DC converter. All failed items safety related. Dealer service tech confirmed problem and cause. This system has been a subject of recalls on previous model years. Warning system on dashboard indicated failure of these systems.
Corrective Action:
Backup camera, side blind-spot warning and park assistant failed due to inoperative DC/DC converter. All failed items safety related. Dealer service tech confirmed problem and cause. This system has been a subject of recalls on previous model years. Warning system on dashboard indicated failure of these systems.
Additional Notes:
Backup camera, side blind-spot warning and park assistant failed due to inoperative DC/DC converter. All failed items safety related. Dealer service tech confirmed problem and cause. This system has been a subject of recalls on previous model years. Warning system on dashboard indicated failure of these systems.
Mfg Campaign: 11526041
Recall Date: Jun 8, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Backup camera, side blind-spot warning and park assistant failed due to inoperative DC/DC converter. All failed items safety related. Dealer service tech confirmed problem and cause. This system has been a subject of recalls on previous model years. Warning system on dashboard indicated failure of these systems.
Corrective Action:
Backup camera, side blind-spot warning and park assistant failed due to inoperative DC/DC converter. All failed items safety related. Dealer service tech confirmed problem and cause. This system has been a subject of recalls on previous model years. Warning system on dashboard indicated failure of these systems.
Additional Notes:
Backup camera, side blind-spot warning and park assistant failed due to inoperative DC/DC converter. All failed items safety related. Dealer service tech confirmed problem and cause. This system has been a subject of recalls on previous model years. Warning system on dashboard indicated failure of these systems.
Mfg Campaign: 11526041
Recall Date: Jun 8, 2023
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