Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC vehicles. The battery monitor sensor may short-circuit and overheat, causing a fire in the engine compartment while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S28
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Consumer Complaints
58 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
Dealer service technician states the a crack in the engine block is allowing coolant to enter the cylinder causing misfiring. This appears to require engine replacement with only 59000 miles on the vehicle. This is a common problem with the 2018 engine and could result in a fire.
Corrective Action:
Dealer service technician states the a crack in the engine block is allowing coolant to enter the cylinder causing misfiring. This appears to require engine replacement with only 59000 miles on the vehicle. This is a common problem with the 2018 engine and could result in a fire.
Additional Notes:
Dealer service technician states the a crack in the engine block is allowing coolant to enter the cylinder causing misfiring. This appears to require engine replacement with only 59000 miles on the vehicle. This is a common problem with the 2018 engine and could result in a fire.
Mfg Campaign: 11675849
Recall Date: Jul 24, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owned a 2018 Lincoln MKC. The contact stated while attempting to start the vehicle, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was repaired. The contact stated that the vehicle was traded. The manufacturer was notified of the failure, and informed the contact that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 57,000.
Corrective Action:
The contact owned a 2018 Lincoln MKC. The contact stated while attempting to start the vehicle, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was repaired. The contact stated that the vehicle was traded. The manufacturer was notified of the failure, and informed the contact that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 57,000.
Additional Notes:
The contact owned a 2018 Lincoln MKC. The contact stated while attempting to start the vehicle, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was repaired. The contact stated that the vehicle was traded. The manufacturer was notified of the failure, and informed the contact that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 57,000.
Mfg Campaign: 11675995
Recall Date: Jul 24, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I have a 2018 Lincoln MKC with approximately 58,000 miles, always taken care of and maintained, in excellent condition. Almost immediately after my extended warranty ran out the check engine light came on and it started to start and idle rough. Took it to a Lincoln dealer, they replaced coil assembly # 4 and the 4 spark plugs, told me if it continues there might be coolant intrusion to the engine and the engine would need to be replaced. Check engine light came on 2 days later again, back to the dealership where they told me there was coolant intrusion and the engine will need to replaced. $8020.00 estimate, Lincoln/Ford is aware of this defect in this engine, they should recall this engine and replace it.
Corrective Action:
I have a 2018 Lincoln MKC with approximately 58,000 miles, always taken care of and maintained, in excellent condition. Almost immediately after my extended warranty ran out the check engine light came on and it started to start and idle rough. Took it to a Lincoln dealer, they replaced coil assembly # 4 and the 4 spark plugs, told me if it continues there might be coolant intrusion to the engine and the engine would need to be replaced. Check engine light came on 2 days later again, back to the dealership where they told me there was coolant intrusion and the engine will need to replaced. $8020.00 estimate, Lincoln/Ford is aware of this defect in this engine, they should recall this engine and replace it.
Additional Notes:
I have a 2018 Lincoln MKC with approximately 58,000 miles, always taken care of and maintained, in excellent condition. Almost immediately after my extended warranty ran out the check engine light came on and it started to start and idle rough. Took it to a Lincoln dealer, they replaced coil assembly # 4 and the 4 spark plugs, told me if it continues there might be coolant intrusion to the engine and the engine would need to be replaced. Check engine light came on 2 days later again, back to the dealership where they told me there was coolant intrusion and the engine will need to replaced. $8020.00 estimate, Lincoln/Ford is aware of this defect in this engine, they should recall this engine and replace it.
Mfg Campaign: 11673866
Recall Date: Jul 16, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on at approx 54,000 miles with code of cylinder 2 misfire diagnosed as spark plugs and ignition coils need replaced. All spark plugs and ignition coils replaced May 11. June 23 check engine light on again with cylinder 2 misfire. Was told spark plugs and ignition coils need replaced again. July 9 spark plugs and ignitiion coils replaced. July 10 check engine light came on cylinder 2 misfire. July 11 car was diagnosed as needing engine replacement due to coolant intrusion causing rust in engine
Corrective Action:
Check engine light came on at approx 54,000 miles with code of cylinder 2 misfire diagnosed as spark plugs and ignition coils need replaced. All spark plugs and ignition coils replaced May 11. June 23 check engine light on again with cylinder 2 misfire. Was told spark plugs and ignition coils need replaced again. July 9 spark plugs and ignitiion coils replaced. July 10 check engine light came on cylinder 2 misfire. July 11 car was diagnosed as needing engine replacement due to coolant intrusion causing rust in engine
Additional Notes:
Check engine light came on at approx 54,000 miles with code of cylinder 2 misfire diagnosed as spark plugs and ignition coils need replaced. All spark plugs and ignition coils replaced May 11. June 23 check engine light on again with cylinder 2 misfire. Was told spark plugs and ignition coils need replaced again. July 9 spark plugs and ignitiion coils replaced. July 10 check engine light came on cylinder 2 misfire. July 11 car was diagnosed as needing engine replacement due to coolant intrusion causing rust in engine
Mfg Campaign: 11672778
Recall Date: Jul 11, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Lincoln MKC. The contact stated that when the vehicle was cold-started, the vehicle shuddered, shook abnormally, and idled roughly. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle was still running rough after the engine had reached normal operating temperatures. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the cylinders, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 49,000.
Corrective Action:
The contact owns a 2018 Lincoln MKC. The contact stated that when the vehicle was cold-started, the vehicle shuddered, shook abnormally, and idled roughly. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle was still running rough after the engine had reached normal operating temperatures. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the cylinders, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 49,000.
Additional Notes:
The contact owns a 2018 Lincoln MKC. The contact stated that when the vehicle was cold-started, the vehicle shuddered, shook abnormally, and idled roughly. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle was still running rough after the engine had reached normal operating temperatures. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the cylinders, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 49,000.
Mfg Campaign: 11667619
Recall Date: Jun 18, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Loosing Coolant resulting in coolant leaking into the engine. White smoke coming from exhaust m. Repair garage states only fix is to replace with revised engine causing over $10,000 in repair costs.
Corrective Action:
Loosing Coolant resulting in coolant leaking into the engine. White smoke coming from exhaust m. Repair garage states only fix is to replace with revised engine causing over $10,000 in repair costs.
Additional Notes:
Loosing Coolant resulting in coolant leaking into the engine. White smoke coming from exhaust m. Repair garage states only fix is to replace with revised engine causing over $10,000 in repair costs.
Mfg Campaign: 11667655
Recall Date: Jun 18, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2018 Lincoln MKC with 112,700 miles hesitating with accelerating. There have been no check engine lights activated. Took to Ford dealership for inspection and they found coolant level low and confirmed shuddering/jerking when accelerating. Found that cylinder 1 misfiring and upon further inspection found coolant intrusion in cylinder 1. Recommended long block replacement. I found that this year model with Ford Ecoboost 2L engine has had frequent issues with the coolant leaking into cylinders due to poor design of this engine. Contacted Ford and asked for help with the cost to replace the engine block and was denied any assistance.
Corrective Action:
2018 Lincoln MKC with 112,700 miles hesitating with accelerating. There have been no check engine lights activated. Took to Ford dealership for inspection and they found coolant level low and confirmed shuddering/jerking when accelerating. Found that cylinder 1 misfiring and upon further inspection found coolant intrusion in cylinder 1. Recommended long block replacement. I found that this year model with Ford Ecoboost 2L engine has had frequent issues with the coolant leaking into cylinders due to poor design of this engine. Contacted Ford and asked for help with the cost to replace the engine block and was denied any assistance.
Additional Notes:
2018 Lincoln MKC with 112,700 miles hesitating with accelerating. There have been no check engine lights activated. Took to Ford dealership for inspection and they found coolant level low and confirmed shuddering/jerking when accelerating. Found that cylinder 1 misfiring and upon further inspection found coolant intrusion in cylinder 1. Recommended long block replacement. I found that this year model with Ford Ecoboost 2L engine has had frequent issues with the coolant leaking into cylinders due to poor design of this engine. Contacted Ford and asked for help with the cost to replace the engine block and was denied any assistance.
Mfg Campaign: 11661961
Recall Date: May 19, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine failure due to coolant leak. Causing vehicle to overheat without warning while traveling down highway Issue has been reported to service center No other inspection No warning indicated.
Corrective Action:
Engine failure due to coolant leak. Causing vehicle to overheat without warning while traveling down highway Issue has been reported to service center No other inspection No warning indicated.
Additional Notes:
Engine failure due to coolant leak. Causing vehicle to overheat without warning while traveling down highway Issue has been reported to service center No other inspection No warning indicated.
Mfg Campaign: 11660410
Recall Date: May 12, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Lincoln MKC. The contact stated that there was a misfire coming from the engine while starting the vehicle. While inspecting the vehicle, the coolant level was extremely low. The check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed of coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 69,349.
Corrective Action:
The contact owns a 2018 Lincoln MKC. The contact stated that there was a misfire coming from the engine while starting the vehicle. While inspecting the vehicle, the coolant level was extremely low. The check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed of coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 69,349.
Additional Notes:
The contact owns a 2018 Lincoln MKC. The contact stated that there was a misfire coming from the engine while starting the vehicle. While inspecting the vehicle, the coolant level was extremely low. The check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed of coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 69,349.
Mfg Campaign: 11659530
Recall Date: May 7, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
1st Engine Failure Dec 2021 due to coolant intrusion and the long block engine needed to be replaced. After the repair I came to look at it & I found, Bolts were missing—including from the undercarriage, battery mount, & power steering reservoir, splash guard, inner wheel well shield. Tools (10mm Snap-on socket & unidentified loose bolts) were left inside the engine bay. The coolant hose came loose, which your team tried to charge $4,000 to fix, despite it being clearly related to poor installation of the engine. The engine mounts—normally last 10-14 yrs before needing to be replaced—suddenly failed. Wiring harnesses weren’t secured, not informed of new engine warranty coverage being only for 1 yr. 2nd Engine Failure (Dec 2024): Less than 22k miles later, the engine failed again—this time 4 months outside the so-called 1-yr warranty that I was never told about. Now, I’m expected to pay out of pocket for another engine, which would conveniently include a 3-yr warranty this time. Why wasn’t the 1st replacement engine covered under the same terms? Purchased with: 45,000 miles 1st engine failed at: 53,594 miles, Coolant hose/engine mount issues: 61,000 miles, 2nd engine failed at: 84,193 miles if inspection is needed, I have photos. It has been confirmed by northpark lincoln dealership. It was inspected by the manufacturer and other mechanics, not affiliated with dealership. No warning signs no warning lamps no codes thrown no nothing until the loss of acceleration and torque combined with the amount of white smoke coming out of the tailpipe in the middle of the summer. It was the only notification it was too late by that point the damage has been done. On both occasions, the exact same thing happened no warning lights no check engine lights no MIL lights, or codes thrown just simply a huge cloud of dust coming from the tailpipe, and you lose almost all power and acceleration. Symptoms appeared after the damage had been done so no way to tell that something wrong prior.
Corrective Action:
1st Engine Failure Dec 2021 due to coolant intrusion and the long block engine needed to be replaced. After the repair I came to look at it & I found, Bolts were missing—including from the undercarriage, battery mount, & power steering reservoir, splash guard, inner wheel well shield. Tools (10mm Snap-on socket & unidentified loose bolts) were left inside the engine bay. The coolant hose came loose, which your team tried to charge $4,000 to fix, despite it being clearly related to poor installation of the engine. The engine mounts—normally last 10-14 yrs before needing to be replaced—suddenly failed. Wiring harnesses weren’t secured, not informed of new engine warranty coverage being only for 1 yr. 2nd Engine Failure (Dec 2024): Less than 22k miles later, the engine failed again—this time 4 months outside the so-called 1-yr warranty that I was never told about. Now, I’m expected to pay out of pocket for another engine, which would conveniently include a 3-yr warranty this time. Why wasn’t the 1st replacement engine covered under the same terms? Purchased with: 45,000 miles 1st engine failed at: 53,594 miles, Coolant hose/engine mount issues: 61,000 miles, 2nd engine failed at: 84,193 miles if inspection is needed, I have photos. It has been confirmed by northpark lincoln dealership. It was inspected by the manufacturer and other mechanics, not affiliated with dealership. No warning signs no warning lamps no codes thrown no nothing until the loss of acceleration and torque combined with the amount of white smoke coming out of the tailpipe in the middle of the summer. It was the only notification it was too late by that point the damage has been done. On both occasions, the exact same thing happened no warning lights no check engine lights no MIL lights, or codes thrown just simply a huge cloud of dust coming from the tailpipe, and you lose almost all power and acceleration. Symptoms appeared after the damage had been done so no way to tell that something wrong prior.
Additional Notes:
1st Engine Failure Dec 2021 due to coolant intrusion and the long block engine needed to be replaced. After the repair I came to look at it & I found, Bolts were missing—including from the undercarriage, battery mount, & power steering reservoir, splash guard, inner wheel well shield. Tools (10mm Snap-on socket & unidentified loose bolts) were left inside the engine bay. The coolant hose came loose, which your team tried to charge $4,000 to fix, despite it being clearly related to poor installation of the engine. The engine mounts—normally last 10-14 yrs before needing to be replaced—suddenly failed. Wiring harnesses weren’t secured, not informed of new engine warranty coverage being only for 1 yr. 2nd Engine Failure (Dec 2024): Less than 22k miles later, the engine failed again—this time 4 months outside the so-called 1-yr warranty that I was never told about. Now, I’m expected to pay out of pocket for another engine, which would conveniently include a 3-yr warranty this time. Why wasn’t the 1st replacement engine covered under the same terms? Purchased with: 45,000 miles 1st engine failed at: 53,594 miles, Coolant hose/engine mount issues: 61,000 miles, 2nd engine failed at: 84,193 miles if inspection is needed, I have photos. It has been confirmed by northpark lincoln dealership. It was inspected by the manufacturer and other mechanics, not affiliated with dealership. No warning signs no warning lamps no codes thrown no nothing until the loss of acceleration and torque combined with the amount of white smoke coming out of the tailpipe in the middle of the summer. It was the only notification it was too late by that point the damage has been done. On both occasions, the exact same thing happened no warning lights no check engine lights no MIL lights, or codes thrown just simply a huge cloud of dust coming from the tailpipe, and you lose almost all power and acceleration. Symptoms appeared after the damage had been done so no way to tell that something wrong prior.
Mfg Campaign: 11658724
Recall Date: May 4, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
1st Engine Failure Dec 2021 due to coolant intrusion and the long block engine needed to be replaced. After the repair I came to look at it & I found, Bolts were missing—including from the undercarriage, battery mount, & power steering reservoir, splash guard, inner wheel well shield. Tools (10mm Snap-on socket & unidentified loose bolts) were left inside the engine bay. The coolant hose came loose, which your team tried to charge $4,000 to fix, despite it being clearly related to poor installation of the engine. The engine mounts—normally last 10-14 yrs before needing to be replaced—suddenly failed. Wiring harnesses weren’t secured, not informed of new engine warranty coverage being only for 1 yr. 2nd Engine Failure (Dec 2024): Less than 22k miles later, the engine failed again—this time 4 months outside the so-called 1-yr warranty that I was never told about. Now, I’m expected to pay out of pocket for another engine, which would conveniently include a 3-yr warranty this time. Why wasn’t the 1st replacement engine covered under the same terms? Purchased with: 45,000 miles 1st engine failed at: 53,594 miles, Coolant hose/engine mount issues: 61,000 miles, 2nd engine failed at: 84,193 miles if inspection is needed, I have photos. It has been confirmed by northpark lincoln dealership. It was inspected by the manufacturer and other mechanics, not affiliated with dealership. No warning signs no warning lamps no codes thrown no nothing until the loss of acceleration and torque combined with the amount of white smoke coming out of the tailpipe in the middle of the summer. It was the only notification it was too late by that point the damage has been done. On both occasions, the exact same thing happened no warning lights no check engine lights no MIL lights, or codes thrown just simply a huge cloud of dust coming from the tailpipe, and you lose almost all power and acceleration. Symptoms appeared after the damage had been done so no way to tell that something wrong prior.
Corrective Action:
1st Engine Failure Dec 2021 due to coolant intrusion and the long block engine needed to be replaced. After the repair I came to look at it & I found, Bolts were missing—including from the undercarriage, battery mount, & power steering reservoir, splash guard, inner wheel well shield. Tools (10mm Snap-on socket & unidentified loose bolts) were left inside the engine bay. The coolant hose came loose, which your team tried to charge $4,000 to fix, despite it being clearly related to poor installation of the engine. The engine mounts—normally last 10-14 yrs before needing to be replaced—suddenly failed. Wiring harnesses weren’t secured, not informed of new engine warranty coverage being only for 1 yr. 2nd Engine Failure (Dec 2024): Less than 22k miles later, the engine failed again—this time 4 months outside the so-called 1-yr warranty that I was never told about. Now, I’m expected to pay out of pocket for another engine, which would conveniently include a 3-yr warranty this time. Why wasn’t the 1st replacement engine covered under the same terms? Purchased with: 45,000 miles 1st engine failed at: 53,594 miles, Coolant hose/engine mount issues: 61,000 miles, 2nd engine failed at: 84,193 miles if inspection is needed, I have photos. It has been confirmed by northpark lincoln dealership. It was inspected by the manufacturer and other mechanics, not affiliated with dealership. No warning signs no warning lamps no codes thrown no nothing until the loss of acceleration and torque combined with the amount of white smoke coming out of the tailpipe in the middle of the summer. It was the only notification it was too late by that point the damage has been done. On both occasions, the exact same thing happened no warning lights no check engine lights no MIL lights, or codes thrown just simply a huge cloud of dust coming from the tailpipe, and you lose almost all power and acceleration. Symptoms appeared after the damage had been done so no way to tell that something wrong prior.
Additional Notes:
1st Engine Failure Dec 2021 due to coolant intrusion and the long block engine needed to be replaced. After the repair I came to look at it & I found, Bolts were missing—including from the undercarriage, battery mount, & power steering reservoir, splash guard, inner wheel well shield. Tools (10mm Snap-on socket & unidentified loose bolts) were left inside the engine bay. The coolant hose came loose, which your team tried to charge $4,000 to fix, despite it being clearly related to poor installation of the engine. The engine mounts—normally last 10-14 yrs before needing to be replaced—suddenly failed. Wiring harnesses weren’t secured, not informed of new engine warranty coverage being only for 1 yr. 2nd Engine Failure (Dec 2024): Less than 22k miles later, the engine failed again—this time 4 months outside the so-called 1-yr warranty that I was never told about. Now, I’m expected to pay out of pocket for another engine, which would conveniently include a 3-yr warranty this time. Why wasn’t the 1st replacement engine covered under the same terms? Purchased with: 45,000 miles 1st engine failed at: 53,594 miles, Coolant hose/engine mount issues: 61,000 miles, 2nd engine failed at: 84,193 miles if inspection is needed, I have photos. It has been confirmed by northpark lincoln dealership. It was inspected by the manufacturer and other mechanics, not affiliated with dealership. No warning signs no warning lamps no codes thrown no nothing until the loss of acceleration and torque combined with the amount of white smoke coming out of the tailpipe in the middle of the summer. It was the only notification it was too late by that point the damage has been done. On both occasions, the exact same thing happened no warning lights no check engine lights no MIL lights, or codes thrown just simply a huge cloud of dust coming from the tailpipe, and you lose almost all power and acceleration. Symptoms appeared after the damage had been done so no way to tell that something wrong prior.
Mfg Campaign: 11658724
Recall Date: May 4, 2025
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
1st Engine Failure Dec 2021 due to coolant intrusion and the long block engine needed to be replaced. After the repair I came to look at it & I found, Bolts were missing—including from the undercarriage, battery mount, & power steering reservoir, splash guard, inner wheel well shield. Tools (10mm Snap-on socket & unidentified loose bolts) were left inside the engine bay. The coolant hose came loose, which your team tried to charge $4,000 to fix, despite it being clearly related to poor installation of the engine. The engine mounts—normally last 10-14 yrs before needing to be replaced—suddenly failed. Wiring harnesses weren’t secured, not informed of new engine warranty coverage being only for 1 yr. 2nd Engine Failure (Dec 2024): Less than 22k miles later, the engine failed again—this time 4 months outside the so-called 1-yr warranty that I was never told about. Now, I’m expected to pay out of pocket for another engine, which would conveniently include a 3-yr warranty this time. Why wasn’t the 1st replacement engine covered under the same terms? Purchased with: 45,000 miles 1st engine failed at: 53,594 miles, Coolant hose/engine mount issues: 61,000 miles, 2nd engine failed at: 84,193 miles if inspection is needed, I have photos. It has been confirmed by northpark lincoln dealership. It was inspected by the manufacturer and other mechanics, not affiliated with dealership. No warning signs no warning lamps no codes thrown no nothing until the loss of acceleration and torque combined with the amount of white smoke coming out of the tailpipe in the middle of the summer. It was the only notification it was too late by that point the damage has been done. On both occasions, the exact same thing happened no warning lights no check engine lights no MIL lights, or codes thrown just simply a huge cloud of dust coming from the tailpipe, and you lose almost all power and acceleration. Symptoms appeared after the damage had been done so no way to tell that something wrong prior.
Corrective Action:
1st Engine Failure Dec 2021 due to coolant intrusion and the long block engine needed to be replaced. After the repair I came to look at it & I found, Bolts were missing—including from the undercarriage, battery mount, & power steering reservoir, splash guard, inner wheel well shield. Tools (10mm Snap-on socket & unidentified loose bolts) were left inside the engine bay. The coolant hose came loose, which your team tried to charge $4,000 to fix, despite it being clearly related to poor installation of the engine. The engine mounts—normally last 10-14 yrs before needing to be replaced—suddenly failed. Wiring harnesses weren’t secured, not informed of new engine warranty coverage being only for 1 yr. 2nd Engine Failure (Dec 2024): Less than 22k miles later, the engine failed again—this time 4 months outside the so-called 1-yr warranty that I was never told about. Now, I’m expected to pay out of pocket for another engine, which would conveniently include a 3-yr warranty this time. Why wasn’t the 1st replacement engine covered under the same terms? Purchased with: 45,000 miles 1st engine failed at: 53,594 miles, Coolant hose/engine mount issues: 61,000 miles, 2nd engine failed at: 84,193 miles if inspection is needed, I have photos. It has been confirmed by northpark lincoln dealership. It was inspected by the manufacturer and other mechanics, not affiliated with dealership. No warning signs no warning lamps no codes thrown no nothing until the loss of acceleration and torque combined with the amount of white smoke coming out of the tailpipe in the middle of the summer. It was the only notification it was too late by that point the damage has been done. On both occasions, the exact same thing happened no warning lights no check engine lights no MIL lights, or codes thrown just simply a huge cloud of dust coming from the tailpipe, and you lose almost all power and acceleration. Symptoms appeared after the damage had been done so no way to tell that something wrong prior.
Additional Notes:
1st Engine Failure Dec 2021 due to coolant intrusion and the long block engine needed to be replaced. After the repair I came to look at it & I found, Bolts were missing—including from the undercarriage, battery mount, & power steering reservoir, splash guard, inner wheel well shield. Tools (10mm Snap-on socket & unidentified loose bolts) were left inside the engine bay. The coolant hose came loose, which your team tried to charge $4,000 to fix, despite it being clearly related to poor installation of the engine. The engine mounts—normally last 10-14 yrs before needing to be replaced—suddenly failed. Wiring harnesses weren’t secured, not informed of new engine warranty coverage being only for 1 yr. 2nd Engine Failure (Dec 2024): Less than 22k miles later, the engine failed again—this time 4 months outside the so-called 1-yr warranty that I was never told about. Now, I’m expected to pay out of pocket for another engine, which would conveniently include a 3-yr warranty this time. Why wasn’t the 1st replacement engine covered under the same terms? Purchased with: 45,000 miles 1st engine failed at: 53,594 miles, Coolant hose/engine mount issues: 61,000 miles, 2nd engine failed at: 84,193 miles if inspection is needed, I have photos. It has been confirmed by northpark lincoln dealership. It was inspected by the manufacturer and other mechanics, not affiliated with dealership. No warning signs no warning lamps no codes thrown no nothing until the loss of acceleration and torque combined with the amount of white smoke coming out of the tailpipe in the middle of the summer. It was the only notification it was too late by that point the damage has been done. On both occasions, the exact same thing happened no warning lights no check engine lights no MIL lights, or codes thrown just simply a huge cloud of dust coming from the tailpipe, and you lose almost all power and acceleration. Symptoms appeared after the damage had been done so no way to tell that something wrong prior.
Mfg Campaign: 11658724
Recall Date: May 4, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Lincoln MKC. The contact stated that when the vehicle was started, the side view mirrors folded inward. The contact was turned off and restarted the vehicle, but the mirrors remained in the folded position. The contact stated that after 20 minutes of turning the vehicle off and on, the mirrors unfolded. Additionally, the contact stated that the driver's side seat lumbar system was independently changing adjustments and was overriding the preset seat adjustments. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 61,000.
Corrective Action:
The contact owns a 2018 Lincoln MKC. The contact stated that when the vehicle was started, the side view mirrors folded inward. The contact was turned off and restarted the vehicle, but the mirrors remained in the folded position. The contact stated that after 20 minutes of turning the vehicle off and on, the mirrors unfolded. Additionally, the contact stated that the driver's side seat lumbar system was independently changing adjustments and was overriding the preset seat adjustments. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 61,000.
Additional Notes:
The contact owns a 2018 Lincoln MKC. The contact stated that when the vehicle was started, the side view mirrors folded inward. The contact was turned off and restarted the vehicle, but the mirrors remained in the folded position. The contact stated that after 20 minutes of turning the vehicle off and on, the mirrors unfolded. Additionally, the contact stated that the driver's side seat lumbar system was independently changing adjustments and was overriding the preset seat adjustments. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 61,000.
Mfg Campaign: 11644619
Recall Date: Feb 24, 2025
Ford Motor Company
Defect Description:
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Potential Consequences:
The contact owns a 2018 Lincoln MKC. The contact stated that when the vehicle was started, the side view mirrors folded inward. The contact was turned off and restarted the vehicle, but the mirrors remained in the folded position. The contact stated that after 20 minutes of turning the vehicle off and on, the mirrors unfolded. Additionally, the contact stated that the driver's side seat lumbar system was independently changing adjustments and was overriding the preset seat adjustments. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 61,000.
Corrective Action:
The contact owns a 2018 Lincoln MKC. The contact stated that when the vehicle was started, the side view mirrors folded inward. The contact was turned off and restarted the vehicle, but the mirrors remained in the folded position. The contact stated that after 20 minutes of turning the vehicle off and on, the mirrors unfolded. Additionally, the contact stated that the driver's side seat lumbar system was independently changing adjustments and was overriding the preset seat adjustments. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 61,000.
Additional Notes:
The contact owns a 2018 Lincoln MKC. The contact stated that when the vehicle was started, the side view mirrors folded inward. The contact was turned off and restarted the vehicle, but the mirrors remained in the folded position. The contact stated that after 20 minutes of turning the vehicle off and on, the mirrors unfolded. Additionally, the contact stated that the driver's side seat lumbar system was independently changing adjustments and was overriding the preset seat adjustments. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 61,000.
Mfg Campaign: 11644619
Recall Date: Feb 24, 2025
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2018 Lincoln MKC. The contact stated that when the vehicle was started, the side view mirrors folded inward. The contact was turned off and restarted the vehicle, but the mirrors remained in the folded position. The contact stated that after 20 minutes of turning the vehicle off and on, the mirrors unfolded. Additionally, the contact stated that the driver's side seat lumbar system was independently changing adjustments and was overriding the preset seat adjustments. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 61,000.
Corrective Action:
The contact owns a 2018 Lincoln MKC. The contact stated that when the vehicle was started, the side view mirrors folded inward. The contact was turned off and restarted the vehicle, but the mirrors remained in the folded position. The contact stated that after 20 minutes of turning the vehicle off and on, the mirrors unfolded. Additionally, the contact stated that the driver's side seat lumbar system was independently changing adjustments and was overriding the preset seat adjustments. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 61,000.
Additional Notes:
The contact owns a 2018 Lincoln MKC. The contact stated that when the vehicle was started, the side view mirrors folded inward. The contact was turned off and restarted the vehicle, but the mirrors remained in the folded position. The contact stated that after 20 minutes of turning the vehicle off and on, the mirrors unfolded. Additionally, the contact stated that the driver's side seat lumbar system was independently changing adjustments and was overriding the preset seat adjustments. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 61,000.
Mfg Campaign: 11644619
Recall Date: Feb 24, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
It was almost time for an oil change when the check engine light came on. The engine was idling roughly when the car was first started. I decided to take the car in early for the oil change and to get them to check the check engine light that’s when they told me of the known problem with the cracked engine block, and the engine coolant leaking into the engine. I took the car to another place for a second opinion and the mechanic told me he had repaired five of these vehicles recently. In my research, I have found that Ford was aware of this problem with Ford vehicles and Lincoln vehicles, but has not offered a solution to the problem. I don’t find a recall notice or anything Ford is doing about this problem, except replacing the engine, as instructed by Ford and charging me full price for the replacement of the engine. I would not have purchased this vehicle had I known of this problem. This vehicle has had every scheduled maintenance performed by the Lincoln dealership except two oil changes that were done at a Ford dealership.
Corrective Action:
It was almost time for an oil change when the check engine light came on. The engine was idling roughly when the car was first started. I decided to take the car in early for the oil change and to get them to check the check engine light that’s when they told me of the known problem with the cracked engine block, and the engine coolant leaking into the engine. I took the car to another place for a second opinion and the mechanic told me he had repaired five of these vehicles recently. In my research, I have found that Ford was aware of this problem with Ford vehicles and Lincoln vehicles, but has not offered a solution to the problem. I don’t find a recall notice or anything Ford is doing about this problem, except replacing the engine, as instructed by Ford and charging me full price for the replacement of the engine. I would not have purchased this vehicle had I known of this problem. This vehicle has had every scheduled maintenance performed by the Lincoln dealership except two oil changes that were done at a Ford dealership.
Additional Notes:
It was almost time for an oil change when the check engine light came on. The engine was idling roughly when the car was first started. I decided to take the car in early for the oil change and to get them to check the check engine light that’s when they told me of the known problem with the cracked engine block, and the engine coolant leaking into the engine. I took the car to another place for a second opinion and the mechanic told me he had repaired five of these vehicles recently. In my research, I have found that Ford was aware of this problem with Ford vehicles and Lincoln vehicles, but has not offered a solution to the problem. I don’t find a recall notice or anything Ford is doing about this problem, except replacing the engine, as instructed by Ford and charging me full price for the replacement of the engine. I would not have purchased this vehicle had I known of this problem. This vehicle has had every scheduled maintenance performed by the Lincoln dealership except two oil changes that were done at a Ford dealership.
Mfg Campaign: 11642955
Recall Date: Feb 15, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Lincoln MKC. The contact stated while the vehicle was parked, the contact attempted to start the vehicle however, the message "Engine Coolant Over Temperature" was displayed, and the check engine warning light was illuminated. The vehicle was towed to a dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 92,000.
Corrective Action:
The contact owns a 2018 Lincoln MKC. The contact stated while the vehicle was parked, the contact attempted to start the vehicle however, the message "Engine Coolant Over Temperature" was displayed, and the check engine warning light was illuminated. The vehicle was towed to a dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 92,000.
Additional Notes:
The contact owns a 2018 Lincoln MKC. The contact stated while the vehicle was parked, the contact attempted to start the vehicle however, the message "Engine Coolant Over Temperature" was displayed, and the check engine warning light was illuminated. The vehicle was towed to a dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 92,000.
Mfg Campaign: 11631264
Recall Date: Dec 17, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Lincoln MKC. The contact stated that an unknown warning light was illuminated. The vehicle was taken to an unknown dealer, where it was diagnosed that there was a misfire coming from ignition coil #3. The dealer replaced the ignition coils; however, the failure recurred several times. The vehicle was taken to the dealer, where the diagnostic trouble codes were cleared. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The contact stated while driving 30 MPH, the engine overheated. The contact pulled over to the side of the road. The contact then drove to the nearest Auto Zone, where coolant was added to the vehicle; however, the failure recurred a week later. The contact stated that the vehicle also experienced excessive fuel consumption. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 99,000.
Corrective Action:
The contact owns a 2018 Lincoln MKC. The contact stated that an unknown warning light was illuminated. The vehicle was taken to an unknown dealer, where it was diagnosed that there was a misfire coming from ignition coil #3. The dealer replaced the ignition coils; however, the failure recurred several times. The vehicle was taken to the dealer, where the diagnostic trouble codes were cleared. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The contact stated while driving 30 MPH, the engine overheated. The contact pulled over to the side of the road. The contact then drove to the nearest Auto Zone, where coolant was added to the vehicle; however, the failure recurred a week later. The contact stated that the vehicle also experienced excessive fuel consumption. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 99,000.
Additional Notes:
The contact owns a 2018 Lincoln MKC. The contact stated that an unknown warning light was illuminated. The vehicle was taken to an unknown dealer, where it was diagnosed that there was a misfire coming from ignition coil #3. The dealer replaced the ignition coils; however, the failure recurred several times. The vehicle was taken to the dealer, where the diagnostic trouble codes were cleared. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The contact stated while driving 30 MPH, the engine overheated. The contact pulled over to the side of the road. The contact then drove to the nearest Auto Zone, where coolant was added to the vehicle; however, the failure recurred a week later. The contact stated that the vehicle also experienced excessive fuel consumption. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 99,000.
Mfg Campaign: 11628505
Recall Date: Dec 3, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine light came on and showed misfire in cylinder 4. Changed spark plug and engine coil. Still had engine light on and misfiring. Car drove in power safety mode. After much diagnosis and inspection, master mechanic found coolant leaking into the cylinder walls due to a faulty (poorly manufactured) head gasket. Coolant intrusion caused white exhaust smoke, damage to the engine block and risk of fire. Shop replaced head cylinder and gasket with current oem parts that appeared to be revised. Vehicle remains to drive in poor condition with 54k miles. Powertrain warranty did not cover this expense being the vehicle met the 6 year mark in March 2024.
Corrective Action:
Engine light came on and showed misfire in cylinder 4. Changed spark plug and engine coil. Still had engine light on and misfiring. Car drove in power safety mode. After much diagnosis and inspection, master mechanic found coolant leaking into the cylinder walls due to a faulty (poorly manufactured) head gasket. Coolant intrusion caused white exhaust smoke, damage to the engine block and risk of fire. Shop replaced head cylinder and gasket with current oem parts that appeared to be revised. Vehicle remains to drive in poor condition with 54k miles. Powertrain warranty did not cover this expense being the vehicle met the 6 year mark in March 2024.
Additional Notes:
Engine light came on and showed misfire in cylinder 4. Changed spark plug and engine coil. Still had engine light on and misfiring. Car drove in power safety mode. After much diagnosis and inspection, master mechanic found coolant leaking into the cylinder walls due to a faulty (poorly manufactured) head gasket. Coolant intrusion caused white exhaust smoke, damage to the engine block and risk of fire. Shop replaced head cylinder and gasket with current oem parts that appeared to be revised. Vehicle remains to drive in poor condition with 54k miles. Powertrain warranty did not cover this expense being the vehicle met the 6 year mark in March 2024.
Mfg Campaign: 11623435
Recall Date: Nov 4, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Engine light came on and showed misfire in cylinder 4. Changed spark plug and engine coil. Still had engine light on and misfiring. Car drove in power safety mode. After much diagnosis and inspection, master mechanic found coolant leaking into the cylinder walls due to a faulty (poorly manufactured) head gasket. Coolant intrusion caused white exhaust smoke, damage to the engine block and risk of fire. Shop replaced head cylinder and gasket with current oem parts that appeared to be revised. Vehicle remains to drive in poor condition with 54k miles. Powertrain warranty did not cover this expense being the vehicle met the 6 year mark in March 2024.
Corrective Action:
Engine light came on and showed misfire in cylinder 4. Changed spark plug and engine coil. Still had engine light on and misfiring. Car drove in power safety mode. After much diagnosis and inspection, master mechanic found coolant leaking into the cylinder walls due to a faulty (poorly manufactured) head gasket. Coolant intrusion caused white exhaust smoke, damage to the engine block and risk of fire. Shop replaced head cylinder and gasket with current oem parts that appeared to be revised. Vehicle remains to drive in poor condition with 54k miles. Powertrain warranty did not cover this expense being the vehicle met the 6 year mark in March 2024.
Additional Notes:
Engine light came on and showed misfire in cylinder 4. Changed spark plug and engine coil. Still had engine light on and misfiring. Car drove in power safety mode. After much diagnosis and inspection, master mechanic found coolant leaking into the cylinder walls due to a faulty (poorly manufactured) head gasket. Coolant intrusion caused white exhaust smoke, damage to the engine block and risk of fire. Shop replaced head cylinder and gasket with current oem parts that appeared to be revised. Vehicle remains to drive in poor condition with 54k miles. Powertrain warranty did not cover this expense being the vehicle met the 6 year mark in March 2024.
Mfg Campaign: 11623435
Recall Date: Nov 4, 2024
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