KIA TELLURIDE 2020

Complete listing of complaints and recalls for this vehicle

702
Complaints
12
Recalls

Complaints & Recalls

702 Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Kia America, Inc.
NHTSA Campaign: 24V407000 SAFETY RECALL
462.9K Vehicles Affected
Recall Date: Jun 5, 2024
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.

Potential Risk:
A fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC316
Notice Date: Jul 30, 2024
Recall Date: Jun 5, 2024
Kia America, Inc.
NHTSA Campaign: 24V214000 SAFETY RECALL
427.4K Vehicles Affected
Recall Date: Mar 20, 2024
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.

Potential Risk:
A vehicle roll away increases the risk of a crash or injury.
FREE Recall Solution:
Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC303
Notice Date: May 15, 2024
Recall Date: Mar 20, 2024
Kia America, Inc.
NHTSA Campaign: 24V148000 SAFETY RECALL
35K Vehicles Affected
Recall Date: Feb 26, 2024
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.

Potential Risk:
Inoperable high beam headlights may reduce visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and repair or replace the high beam headlights, as necessary free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC299.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC299
Notice Date: Aug 9, 2024
Recall Date: Feb 26, 2024
Kia America, Inc.
NHTSA Campaign: 22V626000 SAFETY RECALL
36.4K Vehicles Affected
Recall Date: Aug 15, 2022
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Potential Risk:
A fire while parked or driving can increase the risk of injury.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC247
Notice Date: Apr 12, 2023
Recall Date: Aug 15, 2022
Kia Motors America
NHTSA Campaign: 20V436000 SAFETY RECALL
86.9K Vehicles Affected
Recall Date: Jul 28, 2020
Safety Issue:

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
FREE Recall Solution:
Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC194
Notice Date: Sep 10, 2020
Recall Date: Jul 28, 2020
Kia Motors America
NHTSA Campaign: 19V594000 SAFETY RECALL
30.2K Vehicles Affected
Recall Date: Aug 13, 2019
Safety Issue:

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Potential Risk:
If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
FREE Recall Solution:
Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC181
Notice Date: Aug 30, 2019
Recall Date: Aug 13, 2019

Consumer Complaints

702 Complaints
Kia America, Inc.
Campaign: 11195709 Other
Apr 11, 2019
Defect Description:

STRUCTURE:BODY

Potential Consequences:

BRAND NEW 2020 KIA TELLURIDE PURCHASED ON 3/18/19. ON 4/6/19 THE FRONT PASSENGER DOOR WOULD NOT OPEN AT 1273 MILES. TOOK IT TO KIA DEALERSHIP GARAGE ON 4/8/19 AND THEY COULD NOT FIX IT. I FILED A FORMAL COMPLAINT WITH CORPORATE KIA ON 4/9/19. NO ONE IS CALLING ME BACK. I FEEL IT IS UNSAFE TO DRIVE A CAR WITH A DOOR THAT WILL NOT OPEN FROM THE INSIDE OR OUTSIDE.

Corrective Action:

BRAND NEW 2020 KIA TELLURIDE PURCHASED ON 3/18/19. ON 4/6/19 THE FRONT PASSENGER DOOR WOULD NOT OPEN AT 1273 MILES. TOOK IT TO KIA DEALERSHIP GARAGE ON 4/8/19 AND THEY COULD NOT FIX IT. I FILED A FORMAL COMPLAINT WITH CORPORATE KIA ON 4/9/19. NO ONE IS CALLING ME BACK. I FEEL IT IS UNSAFE TO DRIVE A CAR WITH A DOOR THAT WILL NOT OPEN FROM THE INSIDE OR OUTSIDE.

Additional Notes:

BRAND NEW 2020 KIA TELLURIDE PURCHASED ON 3/18/19. ON 4/6/19 THE FRONT PASSENGER DOOR WOULD NOT OPEN AT 1273 MILES. TOOK IT TO KIA DEALERSHIP GARAGE ON 4/8/19 AND THEY COULD NOT FIX IT. I FILED A FORMAL COMPLAINT WITH CORPORATE KIA ON 4/9/19. NO ONE IS CALLING ME BACK. I FEEL IT IS UNSAFE TO DRIVE A CAR WITH A DOOR THAT WILL NOT OPEN FROM THE INSIDE OR OUTSIDE.

Manufacturer: KIA
Mfg Campaign: 11195709
Notice Date: Apr 11, 2019
Recall Date: Apr 11, 2019
Kia America, Inc.
Campaign: 11183605 Other
Mar 2, 2019
Defect Description:

SEATS

Potential Consequences:

WHILE TEST DRIVING THE VEHICLE WE ACCELERATED THE VEHICLE AND HEARD A YELL FROM MY CHILDREN IN THE BACK ROW "THE SEAT IS CRUSHING THE BABY!". OUR 5 MONTH BABY WAS STRAPPED IN THE MIDDLE SEAT CENTER ROW AND THE BACK PART OF THE SEATS FOLDED FORWARD DISLODGING THE REAR FACING CAR SEAT AND TIPPING IT UPWARD A BIT. I HAD TO EMERGENCY STOP THE VEHICLE IN MID TRAFFIC, UNBUCKLE AND CRAWL IN THE BACK SEAT TO PUSH THE SEAT BACK OFF OF MY BABY. THIS IS A SAFETY ISSUE FOR SURE. IT IS POSSIBLE THAT THE CHILDREN IN THE BACK ROW PUSHED THE SEAT RETRACT BUTTON WHILE THE VEHICLE WAS MOVING OR THE SEAT WAS NOT LOCKED BACK IN POSITION AFTER THIRD ROW ONBOARDING DUE TO MECHANICAL FAILURE OR HUMAN ERROR. PLEASE INVESTIGATE BEFORE CHILDREN ARE INJURED OR KILLED.

Corrective Action:

WHILE TEST DRIVING THE VEHICLE WE ACCELERATED THE VEHICLE AND HEARD A YELL FROM MY CHILDREN IN THE BACK ROW "THE SEAT IS CRUSHING THE BABY!". OUR 5 MONTH BABY WAS STRAPPED IN THE MIDDLE SEAT CENTER ROW AND THE BACK PART OF THE SEATS FOLDED FORWARD DISLODGING THE REAR FACING CAR SEAT AND TIPPING IT UPWARD A BIT. I HAD TO EMERGENCY STOP THE VEHICLE IN MID TRAFFIC, UNBUCKLE AND CRAWL IN THE BACK SEAT TO PUSH THE SEAT BACK OFF OF MY BABY. THIS IS A SAFETY ISSUE FOR SURE. IT IS POSSIBLE THAT THE CHILDREN IN THE BACK ROW PUSHED THE SEAT RETRACT BUTTON WHILE THE VEHICLE WAS MOVING OR THE SEAT WAS NOT LOCKED BACK IN POSITION AFTER THIRD ROW ONBOARDING DUE TO MECHANICAL FAILURE OR HUMAN ERROR. PLEASE INVESTIGATE BEFORE CHILDREN ARE INJURED OR KILLED.

Additional Notes:

WHILE TEST DRIVING THE VEHICLE WE ACCELERATED THE VEHICLE AND HEARD A YELL FROM MY CHILDREN IN THE BACK ROW "THE SEAT IS CRUSHING THE BABY!". OUR 5 MONTH BABY WAS STRAPPED IN THE MIDDLE SEAT CENTER ROW AND THE BACK PART OF THE SEATS FOLDED FORWARD DISLODGING THE REAR FACING CAR SEAT AND TIPPING IT UPWARD A BIT. I HAD TO EMERGENCY STOP THE VEHICLE IN MID TRAFFIC, UNBUCKLE AND CRAWL IN THE BACK SEAT TO PUSH THE SEAT BACK OFF OF MY BABY. THIS IS A SAFETY ISSUE FOR SURE. IT IS POSSIBLE THAT THE CHILDREN IN THE BACK ROW PUSHED THE SEAT RETRACT BUTTON WHILE THE VEHICLE WAS MOVING OR THE SEAT WAS NOT LOCKED BACK IN POSITION AFTER THIRD ROW ONBOARDING DUE TO MECHANICAL FAILURE OR HUMAN ERROR. PLEASE INVESTIGATE BEFORE CHILDREN ARE INJURED OR KILLED.

Manufacturer: KIA
Mfg Campaign: 11183605
Notice Date: Mar 2, 2019
Recall Date: Mar 2, 2019

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