Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC176
Recall Date: Feb 22, 2019
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC155
Recall Date: Sep 29, 2017
Consumer Complaints
1K ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING ON THE FREEWAY (70MPH) , THE ENGINE BEGAN TO KNOCK AND SHAKE THE CAR. THEN THERE WAS A BANG, AND SEVERAL PUFFS OF WHITE SMOKE, AND THE CAR DIED. WE HAD IT TOWED TO THE SHOP, AND THEY TOLD US THAT A PISTON SHOT THROUGH THE BOTTOM OF THE ENGINE BLOCK, AND DRAINED ALL THE OIL IN THE CAR. THE ENTIRE ENGINE WOULD NEED TO BE REPLACED. QUOTED COST TO REPAIR 9K FOR A USED ENGINE, 15K FOR A NEW ENGINE. THE CAR WAS WELL MAINTAINED, AND SERVICED REGULARLY.*DT CONSUMER STATED FOLLOWING CODES FROM DIAGNOSTIC P0326, P0014 P0303.*JB*DT CONSUMER STATEDMANUFACTURER COULD NOT DO ANYTHING ABOUT.*JB
Corrective Action:
WHILE DRIVING ON THE FREEWAY (70MPH) , THE ENGINE BEGAN TO KNOCK AND SHAKE THE CAR. THEN THERE WAS A BANG, AND SEVERAL PUFFS OF WHITE SMOKE, AND THE CAR DIED. WE HAD IT TOWED TO THE SHOP, AND THEY TOLD US THAT A PISTON SHOT THROUGH THE BOTTOM OF THE ENGINE BLOCK, AND DRAINED ALL THE OIL IN THE CAR. THE ENTIRE ENGINE WOULD NEED TO BE REPLACED. QUOTED COST TO REPAIR 9K FOR A USED ENGINE, 15K FOR A NEW ENGINE. THE CAR WAS WELL MAINTAINED, AND SERVICED REGULARLY.*DT CONSUMER STATED FOLLOWING CODES FROM DIAGNOSTIC P0326, P0014 P0303.*JB*DT CONSUMER STATEDMANUFACTURER COULD NOT DO ANYTHING ABOUT.*JB
Additional Notes:
WHILE DRIVING ON THE FREEWAY (70MPH) , THE ENGINE BEGAN TO KNOCK AND SHAKE THE CAR. THEN THERE WAS A BANG, AND SEVERAL PUFFS OF WHITE SMOKE, AND THE CAR DIED. WE HAD IT TOWED TO THE SHOP, AND THEY TOLD US THAT A PISTON SHOT THROUGH THE BOTTOM OF THE ENGINE BLOCK, AND DRAINED ALL THE OIL IN THE CAR. THE ENTIRE ENGINE WOULD NEED TO BE REPLACED. QUOTED COST TO REPAIR 9K FOR A USED ENGINE, 15K FOR A NEW ENGINE. THE CAR WAS WELL MAINTAINED, AND SERVICED REGULARLY.*DT CONSUMER STATED FOLLOWING CODES FROM DIAGNOSTIC P0326, P0014 P0303.*JB*DT CONSUMER STATEDMANUFACTURER COULD NOT DO ANYTHING ABOUT.*JB
Mfg Campaign: 11366658
Recall Date: Oct 27, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2016 KIA SOUL 2.0L SERVICED REGULARLY RUNNING FULL SYNTHETIC. OIL CHANGED 10/1/2020, ON 10/19/2020 THE OIL WAS CHECKED IN THE MORNING AND FULL AT THAT TIME, ON WEDNESDAY 10/21/20 CHECK ENGINE LIGHT CAME ON - CODE WAS PO441 WHICH IS AN EVAP ISSUE, BUT CAR STARTED KNOCKING PRETTY BAD WHILE DRIVING ON THE HIGHWAY. PULLED INTO GAS STATION IMMEDIATELY AND CHECKED THE OIL AND THE OIL HAD DISAPPEARED COMPLETELY, NOT EVEN REGISTERING ON THE DIP STICK. TRIED TO ADD OIL AT THIS POINT BUT IT WAS TOO LATE THE ENGINE HAD THROWN A ROD.
Corrective Action:
2016 KIA SOUL 2.0L SERVICED REGULARLY RUNNING FULL SYNTHETIC. OIL CHANGED 10/1/2020, ON 10/19/2020 THE OIL WAS CHECKED IN THE MORNING AND FULL AT THAT TIME, ON WEDNESDAY 10/21/20 CHECK ENGINE LIGHT CAME ON - CODE WAS PO441 WHICH IS AN EVAP ISSUE, BUT CAR STARTED KNOCKING PRETTY BAD WHILE DRIVING ON THE HIGHWAY. PULLED INTO GAS STATION IMMEDIATELY AND CHECKED THE OIL AND THE OIL HAD DISAPPEARED COMPLETELY, NOT EVEN REGISTERING ON THE DIP STICK. TRIED TO ADD OIL AT THIS POINT BUT IT WAS TOO LATE THE ENGINE HAD THROWN A ROD.
Additional Notes:
2016 KIA SOUL 2.0L SERVICED REGULARLY RUNNING FULL SYNTHETIC. OIL CHANGED 10/1/2020, ON 10/19/2020 THE OIL WAS CHECKED IN THE MORNING AND FULL AT THAT TIME, ON WEDNESDAY 10/21/20 CHECK ENGINE LIGHT CAME ON - CODE WAS PO441 WHICH IS AN EVAP ISSUE, BUT CAR STARTED KNOCKING PRETTY BAD WHILE DRIVING ON THE HIGHWAY. PULLED INTO GAS STATION IMMEDIATELY AND CHECKED THE OIL AND THE OIL HAD DISAPPEARED COMPLETELY, NOT EVEN REGISTERING ON THE DIP STICK. TRIED TO ADD OIL AT THIS POINT BUT IT WAS TOO LATE THE ENGINE HAD THROWN A ROD.
Mfg Campaign: 11366003
Recall Date: Oct 23, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
LAST SUMMER WE WERE ON VACATION, DRIVING FROM TEXAS TO KANSAS. WHILE DRIVING ON THE HIGHWAY, WE NOTICED THAT THE ENGINE STARTED SOUNDING LIKE A DIESEL ENGINE. I PULLED OVER TO THE SHOULDER, SHUT THE ENGINE OFF AND CHECKED THE OIL. I NOTICED THAT WE HAD SPONTANEOUSLY LOST OIL. NO LEAKS OR ANYTHING. WE PULLED INTO AN AUTO PARTS STORE AND PURCHASED 3 QUARTS OF 5W-20 SYNTHETIC CASTROL GTX SYNTHETIC OIL, I ADDED THE OIL AND THE RATTLING STOPPED. NOW THE ENGINE AGAIN HAS DONE THE SAME THING AND NOW ITS IN NEED OF EXPENSIVE REPAIRS BECAUSE THE ENGINE HAS A PISTON ROD KNOCK DUE TO SPONTANEOUS OIL LOSS.
Corrective Action:
LAST SUMMER WE WERE ON VACATION, DRIVING FROM TEXAS TO KANSAS. WHILE DRIVING ON THE HIGHWAY, WE NOTICED THAT THE ENGINE STARTED SOUNDING LIKE A DIESEL ENGINE. I PULLED OVER TO THE SHOULDER, SHUT THE ENGINE OFF AND CHECKED THE OIL. I NOTICED THAT WE HAD SPONTANEOUSLY LOST OIL. NO LEAKS OR ANYTHING. WE PULLED INTO AN AUTO PARTS STORE AND PURCHASED 3 QUARTS OF 5W-20 SYNTHETIC CASTROL GTX SYNTHETIC OIL, I ADDED THE OIL AND THE RATTLING STOPPED. NOW THE ENGINE AGAIN HAS DONE THE SAME THING AND NOW ITS IN NEED OF EXPENSIVE REPAIRS BECAUSE THE ENGINE HAS A PISTON ROD KNOCK DUE TO SPONTANEOUS OIL LOSS.
Additional Notes:
LAST SUMMER WE WERE ON VACATION, DRIVING FROM TEXAS TO KANSAS. WHILE DRIVING ON THE HIGHWAY, WE NOTICED THAT THE ENGINE STARTED SOUNDING LIKE A DIESEL ENGINE. I PULLED OVER TO THE SHOULDER, SHUT THE ENGINE OFF AND CHECKED THE OIL. I NOTICED THAT WE HAD SPONTANEOUSLY LOST OIL. NO LEAKS OR ANYTHING. WE PULLED INTO AN AUTO PARTS STORE AND PURCHASED 3 QUARTS OF 5W-20 SYNTHETIC CASTROL GTX SYNTHETIC OIL, I ADDED THE OIL AND THE RATTLING STOPPED. NOW THE ENGINE AGAIN HAS DONE THE SAME THING AND NOW ITS IN NEED OF EXPENSIVE REPAIRS BECAUSE THE ENGINE HAS A PISTON ROD KNOCK DUE TO SPONTANEOUS OIL LOSS.
Mfg Campaign: 11365617
Recall Date: Oct 21, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I WAS ON MY INTO WORK AND MY VEHICLE STARTED TO SLOW DONE ON THE HIGHWAY. I WAS TOLD SOMETHING POPPED OUT UNDER NEATH MY VEHICLE AND THE VEHICLE STARTED TO SMOKE. SOME SORT OF A ROD THAT MUST OF CAME OFF. I HAD THIS TOWED TO OUR COMPANY MECHANIC AND THEY SAID THAT I MIGHT HAVE TO REPLACE THE WHOLE ENGINE.
Corrective Action:
I WAS ON MY INTO WORK AND MY VEHICLE STARTED TO SLOW DONE ON THE HIGHWAY. I WAS TOLD SOMETHING POPPED OUT UNDER NEATH MY VEHICLE AND THE VEHICLE STARTED TO SMOKE. SOME SORT OF A ROD THAT MUST OF CAME OFF. I HAD THIS TOWED TO OUR COMPANY MECHANIC AND THEY SAID THAT I MIGHT HAVE TO REPLACE THE WHOLE ENGINE.
Additional Notes:
I WAS ON MY INTO WORK AND MY VEHICLE STARTED TO SLOW DONE ON THE HIGHWAY. I WAS TOLD SOMETHING POPPED OUT UNDER NEATH MY VEHICLE AND THE VEHICLE STARTED TO SMOKE. SOME SORT OF A ROD THAT MUST OF CAME OFF. I HAD THIS TOWED TO OUR COMPANY MECHANIC AND THEY SAID THAT I MIGHT HAVE TO REPLACE THE WHOLE ENGINE.
Mfg Campaign: 11363979
Recall Date: Oct 12, 2020
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WAS ON MY INTO WORK AND MY VEHICLE STARTED TO SLOW DONE ON THE HIGHWAY. I WAS TOLD SOMETHING POPPED OUT UNDER NEATH MY VEHICLE AND THE VEHICLE STARTED TO SMOKE. SOME SORT OF A ROD THAT MUST OF CAME OFF. I HAD THIS TOWED TO OUR COMPANY MECHANIC AND THEY SAID THAT I MIGHT HAVE TO REPLACE THE WHOLE ENGINE.
Corrective Action:
I WAS ON MY INTO WORK AND MY VEHICLE STARTED TO SLOW DONE ON THE HIGHWAY. I WAS TOLD SOMETHING POPPED OUT UNDER NEATH MY VEHICLE AND THE VEHICLE STARTED TO SMOKE. SOME SORT OF A ROD THAT MUST OF CAME OFF. I HAD THIS TOWED TO OUR COMPANY MECHANIC AND THEY SAID THAT I MIGHT HAVE TO REPLACE THE WHOLE ENGINE.
Additional Notes:
I WAS ON MY INTO WORK AND MY VEHICLE STARTED TO SLOW DONE ON THE HIGHWAY. I WAS TOLD SOMETHING POPPED OUT UNDER NEATH MY VEHICLE AND THE VEHICLE STARTED TO SMOKE. SOME SORT OF A ROD THAT MUST OF CAME OFF. I HAD THIS TOWED TO OUR COMPANY MECHANIC AND THEY SAID THAT I MIGHT HAVE TO REPLACE THE WHOLE ENGINE.
Mfg Campaign: 11363979
Recall Date: Oct 12, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING NORMAL AND THE CAR JUST STOPPED WHEN I TRIED TO DRIVE SHE HAD A LOUD NOISE AND NO POWER
Corrective Action:
I WAS DRIVING NORMAL AND THE CAR JUST STOPPED WHEN I TRIED TO DRIVE SHE HAD A LOUD NOISE AND NO POWER
Additional Notes:
I WAS DRIVING NORMAL AND THE CAR JUST STOPPED WHEN I TRIED TO DRIVE SHE HAD A LOUD NOISE AND NO POWER
Mfg Campaign: 11363728
Recall Date: Oct 10, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CATILAC CONVERTER. KIA REFUSED TO FIX SAYS NOT A RECALL. BUT 2017 KIA MANUFACTURING SAYS IT'S A RECALL AND NOW MY CHECK ENGINE LIGHT APPEARS AND THAT NEEDS TO BE FIXED
Corrective Action:
CATILAC CONVERTER. KIA REFUSED TO FIX SAYS NOT A RECALL. BUT 2017 KIA MANUFACTURING SAYS IT'S A RECALL AND NOW MY CHECK ENGINE LIGHT APPEARS AND THAT NEEDS TO BE FIXED
Additional Notes:
CATILAC CONVERTER. KIA REFUSED TO FIX SAYS NOT A RECALL. BUT 2017 KIA MANUFACTURING SAYS IT'S A RECALL AND NOW MY CHECK ENGINE LIGHT APPEARS AND THAT NEEDS TO BE FIXED
Mfg Campaign: 11361223
Recall Date: Sep 26, 2020
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CATILAC CONVERTER. KIA REFUSED TO FIX SAYS NOT A RECALL. BUT 2017 KIA MANUFACTURING SAYS IT'S A RECALL AND NOW MY CHECK ENGINE LIGHT APPEARS AND THAT NEEDS TO BE FIXED
Corrective Action:
CATILAC CONVERTER. KIA REFUSED TO FIX SAYS NOT A RECALL. BUT 2017 KIA MANUFACTURING SAYS IT'S A RECALL AND NOW MY CHECK ENGINE LIGHT APPEARS AND THAT NEEDS TO BE FIXED
Additional Notes:
CATILAC CONVERTER. KIA REFUSED TO FIX SAYS NOT A RECALL. BUT 2017 KIA MANUFACTURING SAYS IT'S A RECALL AND NOW MY CHECK ENGINE LIGHT APPEARS AND THAT NEEDS TO BE FIXED
Mfg Campaign: 11361223
Recall Date: Sep 26, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CATILAC CONVERTER. KIA REFUSED TO FIX SAYS NOT A RECALL. BUT 2017 KIA MANUFACTURING SAYS IT'S A RECALL AND NOW MY CHECK ENGINE LIGHT APPEARS AND THAT NEEDS TO BE FIXED
Corrective Action:
CATILAC CONVERTER. KIA REFUSED TO FIX SAYS NOT A RECALL. BUT 2017 KIA MANUFACTURING SAYS IT'S A RECALL AND NOW MY CHECK ENGINE LIGHT APPEARS AND THAT NEEDS TO BE FIXED
Additional Notes:
CATILAC CONVERTER. KIA REFUSED TO FIX SAYS NOT A RECALL. BUT 2017 KIA MANUFACTURING SAYS IT'S A RECALL AND NOW MY CHECK ENGINE LIGHT APPEARS AND THAT NEEDS TO BE FIXED
Mfg Campaign: 11361223
Recall Date: Sep 26, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING MY KIA SOUL ON A CITY ROAD I PULLED OVER TO LET A CAR PASS. I WAS STILL IN GEAR AND ONCE THE CAR PASSED I WENT TO PULL BACK ON TO THE ROAD AND THE CAR WOULD NOT MOVE. I THEN NOTICED THAT IT HAD STALLED. WE TRIED TO START IT AGAIN BUT IT WOULD NOT TURN OVER. NO LEAKING OIL AND THE OIL WAS FULL. I DO A FULL SYNTHETIC OIL CHANGE EVERY 3-4000 MILES. WE THEN TOWED IT TO OUR KIA DEALER. THEY SAID THAT THE ENGINE SEIZED. AFTER SOME RESEARCH I FOUND OUT ABOUT THE RECALL FOR THE ENGINES AND THE PROBLEMS. AFTER 2 MONTHS THEY JUST INFORMED ME THAT IT DOESN'T FIT THE RECALL. EVEN THOUGH THE ENGINE CLEARLY FALLS WITHIN THE PARAMETERS OF THE CHRONIC PROBLEMS.
Corrective Action:
WHILE DRIVING MY KIA SOUL ON A CITY ROAD I PULLED OVER TO LET A CAR PASS. I WAS STILL IN GEAR AND ONCE THE CAR PASSED I WENT TO PULL BACK ON TO THE ROAD AND THE CAR WOULD NOT MOVE. I THEN NOTICED THAT IT HAD STALLED. WE TRIED TO START IT AGAIN BUT IT WOULD NOT TURN OVER. NO LEAKING OIL AND THE OIL WAS FULL. I DO A FULL SYNTHETIC OIL CHANGE EVERY 3-4000 MILES. WE THEN TOWED IT TO OUR KIA DEALER. THEY SAID THAT THE ENGINE SEIZED. AFTER SOME RESEARCH I FOUND OUT ABOUT THE RECALL FOR THE ENGINES AND THE PROBLEMS. AFTER 2 MONTHS THEY JUST INFORMED ME THAT IT DOESN'T FIT THE RECALL. EVEN THOUGH THE ENGINE CLEARLY FALLS WITHIN THE PARAMETERS OF THE CHRONIC PROBLEMS.
Additional Notes:
WHILE DRIVING MY KIA SOUL ON A CITY ROAD I PULLED OVER TO LET A CAR PASS. I WAS STILL IN GEAR AND ONCE THE CAR PASSED I WENT TO PULL BACK ON TO THE ROAD AND THE CAR WOULD NOT MOVE. I THEN NOTICED THAT IT HAD STALLED. WE TRIED TO START IT AGAIN BUT IT WOULD NOT TURN OVER. NO LEAKING OIL AND THE OIL WAS FULL. I DO A FULL SYNTHETIC OIL CHANGE EVERY 3-4000 MILES. WE THEN TOWED IT TO OUR KIA DEALER. THEY SAID THAT THE ENGINE SEIZED. AFTER SOME RESEARCH I FOUND OUT ABOUT THE RECALL FOR THE ENGINES AND THE PROBLEMS. AFTER 2 MONTHS THEY JUST INFORMED ME THAT IT DOESN'T FIT THE RECALL. EVEN THOUGH THE ENGINE CLEARLY FALLS WITHIN THE PARAMETERS OF THE CHRONIC PROBLEMS.
Mfg Campaign: 11353861
Recall Date: Sep 8, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I KEEP HAVING A REASSURING ISSUE WITH MY HEADLIGHTS MULTIPLE TIMES I HAVE TAKEN THE VEHICLE TO THE DEALER PAYING TO GET THE ISSUE FIXED. SPENDING COUNTLESS DOLLARS ON THIS ISSUE FOR THE PROBLEM TO CONTINUE. THE KIA DEALERS KEEP CHANGING PARTS OUT AND NOTHING HAS HELPED. IS IT A WAY THAT THIS ISSUE CAN GET CHECK BY SOMEONE PLEASE.
Corrective Action:
I KEEP HAVING A REASSURING ISSUE WITH MY HEADLIGHTS MULTIPLE TIMES I HAVE TAKEN THE VEHICLE TO THE DEALER PAYING TO GET THE ISSUE FIXED. SPENDING COUNTLESS DOLLARS ON THIS ISSUE FOR THE PROBLEM TO CONTINUE. THE KIA DEALERS KEEP CHANGING PARTS OUT AND NOTHING HAS HELPED. IS IT A WAY THAT THIS ISSUE CAN GET CHECK BY SOMEONE PLEASE.
Additional Notes:
I KEEP HAVING A REASSURING ISSUE WITH MY HEADLIGHTS MULTIPLE TIMES I HAVE TAKEN THE VEHICLE TO THE DEALER PAYING TO GET THE ISSUE FIXED. SPENDING COUNTLESS DOLLARS ON THIS ISSUE FOR THE PROBLEM TO CONTINUE. THE KIA DEALERS KEEP CHANGING PARTS OUT AND NOTHING HAS HELPED. IS IT A WAY THAT THIS ISSUE CAN GET CHECK BY SOMEONE PLEASE.
Mfg Campaign: 11351890
Recall Date: Aug 28, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I KEEP HAVING A REASSURING ISSUE WITH MY HEADLIGHTS MULTIPLE TIMES I HAVE TAKEN THE VEHICLE TO THE DEALER PAYING TO GET THE ISSUE FIXED. SPENDING COUNTLESS DOLLARS ON THIS ISSUE FOR THE PROBLEM TO CONTINUE. THE KIA DEALERS KEEP CHANGING PARTS OUT AND NOTHING HAS HELPED. IS IT A WAY THAT THIS ISSUE CAN GET CHECK BY SOMEONE PLEASE.
Corrective Action:
I KEEP HAVING A REASSURING ISSUE WITH MY HEADLIGHTS MULTIPLE TIMES I HAVE TAKEN THE VEHICLE TO THE DEALER PAYING TO GET THE ISSUE FIXED. SPENDING COUNTLESS DOLLARS ON THIS ISSUE FOR THE PROBLEM TO CONTINUE. THE KIA DEALERS KEEP CHANGING PARTS OUT AND NOTHING HAS HELPED. IS IT A WAY THAT THIS ISSUE CAN GET CHECK BY SOMEONE PLEASE.
Additional Notes:
I KEEP HAVING A REASSURING ISSUE WITH MY HEADLIGHTS MULTIPLE TIMES I HAVE TAKEN THE VEHICLE TO THE DEALER PAYING TO GET THE ISSUE FIXED. SPENDING COUNTLESS DOLLARS ON THIS ISSUE FOR THE PROBLEM TO CONTINUE. THE KIA DEALERS KEEP CHANGING PARTS OUT AND NOTHING HAS HELPED. IS IT A WAY THAT THIS ISSUE CAN GET CHECK BY SOMEONE PLEASE.
Mfg Campaign: 11351890
Recall Date: Aug 28, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
RECALL 19V120000; SC176 EXCESSIVE OIL CONSUMPTION. MANUFACTURER WILL NOT HONOR WARRANTY AND IS AWARE OF PROBLEM. I AM BEING TOLD COSTS INVOLVED WITH THIS ISSUE ARE NOT WARRANTY AND TO BE PAID OUT OF POCKET DESPITE KNOWN PROBLEM.
Corrective Action:
RECALL 19V120000; SC176 EXCESSIVE OIL CONSUMPTION. MANUFACTURER WILL NOT HONOR WARRANTY AND IS AWARE OF PROBLEM. I AM BEING TOLD COSTS INVOLVED WITH THIS ISSUE ARE NOT WARRANTY AND TO BE PAID OUT OF POCKET DESPITE KNOWN PROBLEM.
Additional Notes:
RECALL 19V120000; SC176 EXCESSIVE OIL CONSUMPTION. MANUFACTURER WILL NOT HONOR WARRANTY AND IS AWARE OF PROBLEM. I AM BEING TOLD COSTS INVOLVED WITH THIS ISSUE ARE NOT WARRANTY AND TO BE PAID OUT OF POCKET DESPITE KNOWN PROBLEM.
Mfg Campaign: 11350402
Recall Date: Aug 20, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
8/1/20 DRIVING ON HWY 231 AT 65MPH WHEN MY CAR FELT LIKE IT WAS STALLING, PULLED OVER AND TURNED ENGINE OFF.IT WOULD CRANK BUT ONLY GO APPROXIMATELY 20 MPH OR REV TO ABOUT 2000 RPM, THEN JUST PUTTER OUT. AT TUFFYS WHERE IT WAS SAID "NOTHING WAS CODING". SAID NEEDED KNEW FUEL PUMP FOR $1600. THAT WAS REPLACED BUT WAS NOT THE ISSUE.HE SAID THERE IS AN ACTIVE RECALL ASSOCIATED W/ CAR AND TO GET IT TO THE LOCAL KIA DEALERSHIP.I IMMEDIATELY STARTED RESEARCHING AN FOUND RECALL 19V120000, I CALLED KIA 800# AND WAS TOLD THERE WAS NO RECALL ASSOCIATED W/ CAR AND THAT THEIR SEARCH IS VIN SPECIFIC AND WAS NO ACTIVE RECALLS ON THIS CAR. I CONTINUED TO RESEARCH, CALLED BACK AND YES INDEED THERE WAS A RECALL. CAR ARRIVED THERE FRIDAY 8/7/20 AT 9:30 AM. SPOKE W/ CHUCK AND WAS NOT GIVEN ANY DETAILS THOUGH I CALLED HIM DAILY.FOLLOWING FRIDAY(8/14/20) I SPOKE W/ JARED WHO SAID THEY WERN'T SURE BUT IT WAS LOOKING LIKE POSSIBLY A RECALL ISSUE BUT THAT THEY WEREN'T SURE AND TO CALL BACK AND THEY COULD GET ME SET UP W/ A RENTAL CAR BECAUSE THE ENGINE LIKELY NEEDED REPLACING. AN HOUR AND A HALF LATER A WOMEN LEFT ME A VOICEMAIL ASKING ME TO GET RECEIPTS OF ALL OIL CHANGES DONE ON VEHICLE. I STILL HAD NO EXPLANATION ON WHAT WAS WRONG WITH MY CAR.GAVE 2 RECEIPTS BUT WAS NOT REALLY SURE THE PERTINENCE IF THIS WAS A MANUFACTURE RECALL. KIA SAYS THE ONLY RECALL WAS FOR A SYSTEM UPDATE. WHEN ASKED HIM IF THIS HAD BEEN DONE HE SAID NO. BUT I HAD PREVIOUSLY BEEN TOLD BY ROBERT AT 1800 KIA THAT THIS HAD BEEN DONE.I TOLD JARED THIS AND HE SAID "WE PROBABLY JUST TOLD TECH SUPPORT THAT" WHEN I DEMANDED TO KNOW IF SYSTEM UPDATE HAD BEEN DONE HE PUT ME ON HOLD, THEN REPLIED '"OH WELL THAT WAS JUST DONE". HE SAID BUT NONE OF THIS HAS ANYTHING TO DO W/ UR CAR. WHEN ASKED WTF THE ACTAL PROBLEM WAS HE SAID ENGINE WAS KNOCKING DUE TO MY LACK OF MAINTENANCE AND NEEDED A NEW ENGINE BUT IN NO WAY DUE TO A RECALL
Corrective Action:
8/1/20 DRIVING ON HWY 231 AT 65MPH WHEN MY CAR FELT LIKE IT WAS STALLING, PULLED OVER AND TURNED ENGINE OFF.IT WOULD CRANK BUT ONLY GO APPROXIMATELY 20 MPH OR REV TO ABOUT 2000 RPM, THEN JUST PUTTER OUT. AT TUFFYS WHERE IT WAS SAID "NOTHING WAS CODING". SAID NEEDED KNEW FUEL PUMP FOR $1600. THAT WAS REPLACED BUT WAS NOT THE ISSUE.HE SAID THERE IS AN ACTIVE RECALL ASSOCIATED W/ CAR AND TO GET IT TO THE LOCAL KIA DEALERSHIP.I IMMEDIATELY STARTED RESEARCHING AN FOUND RECALL 19V120000, I CALLED KIA 800# AND WAS TOLD THERE WAS NO RECALL ASSOCIATED W/ CAR AND THAT THEIR SEARCH IS VIN SPECIFIC AND WAS NO ACTIVE RECALLS ON THIS CAR. I CONTINUED TO RESEARCH, CALLED BACK AND YES INDEED THERE WAS A RECALL. CAR ARRIVED THERE FRIDAY 8/7/20 AT 9:30 AM. SPOKE W/ CHUCK AND WAS NOT GIVEN ANY DETAILS THOUGH I CALLED HIM DAILY.FOLLOWING FRIDAY(8/14/20) I SPOKE W/ JARED WHO SAID THEY WERN'T SURE BUT IT WAS LOOKING LIKE POSSIBLY A RECALL ISSUE BUT THAT THEY WEREN'T SURE AND TO CALL BACK AND THEY COULD GET ME SET UP W/ A RENTAL CAR BECAUSE THE ENGINE LIKELY NEEDED REPLACING. AN HOUR AND A HALF LATER A WOMEN LEFT ME A VOICEMAIL ASKING ME TO GET RECEIPTS OF ALL OIL CHANGES DONE ON VEHICLE. I STILL HAD NO EXPLANATION ON WHAT WAS WRONG WITH MY CAR.GAVE 2 RECEIPTS BUT WAS NOT REALLY SURE THE PERTINENCE IF THIS WAS A MANUFACTURE RECALL. KIA SAYS THE ONLY RECALL WAS FOR A SYSTEM UPDATE. WHEN ASKED HIM IF THIS HAD BEEN DONE HE SAID NO. BUT I HAD PREVIOUSLY BEEN TOLD BY ROBERT AT 1800 KIA THAT THIS HAD BEEN DONE.I TOLD JARED THIS AND HE SAID "WE PROBABLY JUST TOLD TECH SUPPORT THAT" WHEN I DEMANDED TO KNOW IF SYSTEM UPDATE HAD BEEN DONE HE PUT ME ON HOLD, THEN REPLIED '"OH WELL THAT WAS JUST DONE". HE SAID BUT NONE OF THIS HAS ANYTHING TO DO W/ UR CAR. WHEN ASKED WTF THE ACTAL PROBLEM WAS HE SAID ENGINE WAS KNOCKING DUE TO MY LACK OF MAINTENANCE AND NEEDED A NEW ENGINE BUT IN NO WAY DUE TO A RECALL
Additional Notes:
8/1/20 DRIVING ON HWY 231 AT 65MPH WHEN MY CAR FELT LIKE IT WAS STALLING, PULLED OVER AND TURNED ENGINE OFF.IT WOULD CRANK BUT ONLY GO APPROXIMATELY 20 MPH OR REV TO ABOUT 2000 RPM, THEN JUST PUTTER OUT. AT TUFFYS WHERE IT WAS SAID "NOTHING WAS CODING". SAID NEEDED KNEW FUEL PUMP FOR $1600. THAT WAS REPLACED BUT WAS NOT THE ISSUE.HE SAID THERE IS AN ACTIVE RECALL ASSOCIATED W/ CAR AND TO GET IT TO THE LOCAL KIA DEALERSHIP.I IMMEDIATELY STARTED RESEARCHING AN FOUND RECALL 19V120000, I CALLED KIA 800# AND WAS TOLD THERE WAS NO RECALL ASSOCIATED W/ CAR AND THAT THEIR SEARCH IS VIN SPECIFIC AND WAS NO ACTIVE RECALLS ON THIS CAR. I CONTINUED TO RESEARCH, CALLED BACK AND YES INDEED THERE WAS A RECALL. CAR ARRIVED THERE FRIDAY 8/7/20 AT 9:30 AM. SPOKE W/ CHUCK AND WAS NOT GIVEN ANY DETAILS THOUGH I CALLED HIM DAILY.FOLLOWING FRIDAY(8/14/20) I SPOKE W/ JARED WHO SAID THEY WERN'T SURE BUT IT WAS LOOKING LIKE POSSIBLY A RECALL ISSUE BUT THAT THEY WEREN'T SURE AND TO CALL BACK AND THEY COULD GET ME SET UP W/ A RENTAL CAR BECAUSE THE ENGINE LIKELY NEEDED REPLACING. AN HOUR AND A HALF LATER A WOMEN LEFT ME A VOICEMAIL ASKING ME TO GET RECEIPTS OF ALL OIL CHANGES DONE ON VEHICLE. I STILL HAD NO EXPLANATION ON WHAT WAS WRONG WITH MY CAR.GAVE 2 RECEIPTS BUT WAS NOT REALLY SURE THE PERTINENCE IF THIS WAS A MANUFACTURE RECALL. KIA SAYS THE ONLY RECALL WAS FOR A SYSTEM UPDATE. WHEN ASKED HIM IF THIS HAD BEEN DONE HE SAID NO. BUT I HAD PREVIOUSLY BEEN TOLD BY ROBERT AT 1800 KIA THAT THIS HAD BEEN DONE.I TOLD JARED THIS AND HE SAID "WE PROBABLY JUST TOLD TECH SUPPORT THAT" WHEN I DEMANDED TO KNOW IF SYSTEM UPDATE HAD BEEN DONE HE PUT ME ON HOLD, THEN REPLIED '"OH WELL THAT WAS JUST DONE". HE SAID BUT NONE OF THIS HAS ANYTHING TO DO W/ UR CAR. WHEN ASKED WTF THE ACTAL PROBLEM WAS HE SAID ENGINE WAS KNOCKING DUE TO MY LACK OF MAINTENANCE AND NEEDED A NEW ENGINE BUT IN NO WAY DUE TO A RECALL
Mfg Campaign: 11350152
Recall Date: Aug 18, 2020
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
8/1/20 DRIVING ON HWY 231 AT 65MPH WHEN MY CAR FELT LIKE IT WAS STALLING, PULLED OVER AND TURNED ENGINE OFF.IT WOULD CRANK BUT ONLY GO APPROXIMATELY 20 MPH OR REV TO ABOUT 2000 RPM, THEN JUST PUTTER OUT. AT TUFFYS WHERE IT WAS SAID "NOTHING WAS CODING". SAID NEEDED KNEW FUEL PUMP FOR $1600. THAT WAS REPLACED BUT WAS NOT THE ISSUE.HE SAID THERE IS AN ACTIVE RECALL ASSOCIATED W/ CAR AND TO GET IT TO THE LOCAL KIA DEALERSHIP.I IMMEDIATELY STARTED RESEARCHING AN FOUND RECALL 19V120000, I CALLED KIA 800# AND WAS TOLD THERE WAS NO RECALL ASSOCIATED W/ CAR AND THAT THEIR SEARCH IS VIN SPECIFIC AND WAS NO ACTIVE RECALLS ON THIS CAR. I CONTINUED TO RESEARCH, CALLED BACK AND YES INDEED THERE WAS A RECALL. CAR ARRIVED THERE FRIDAY 8/7/20 AT 9:30 AM. SPOKE W/ CHUCK AND WAS NOT GIVEN ANY DETAILS THOUGH I CALLED HIM DAILY.FOLLOWING FRIDAY(8/14/20) I SPOKE W/ JARED WHO SAID THEY WERN'T SURE BUT IT WAS LOOKING LIKE POSSIBLY A RECALL ISSUE BUT THAT THEY WEREN'T SURE AND TO CALL BACK AND THEY COULD GET ME SET UP W/ A RENTAL CAR BECAUSE THE ENGINE LIKELY NEEDED REPLACING. AN HOUR AND A HALF LATER A WOMEN LEFT ME A VOICEMAIL ASKING ME TO GET RECEIPTS OF ALL OIL CHANGES DONE ON VEHICLE. I STILL HAD NO EXPLANATION ON WHAT WAS WRONG WITH MY CAR.GAVE 2 RECEIPTS BUT WAS NOT REALLY SURE THE PERTINENCE IF THIS WAS A MANUFACTURE RECALL. KIA SAYS THE ONLY RECALL WAS FOR A SYSTEM UPDATE. WHEN ASKED HIM IF THIS HAD BEEN DONE HE SAID NO. BUT I HAD PREVIOUSLY BEEN TOLD BY ROBERT AT 1800 KIA THAT THIS HAD BEEN DONE.I TOLD JARED THIS AND HE SAID "WE PROBABLY JUST TOLD TECH SUPPORT THAT" WHEN I DEMANDED TO KNOW IF SYSTEM UPDATE HAD BEEN DONE HE PUT ME ON HOLD, THEN REPLIED '"OH WELL THAT WAS JUST DONE". HE SAID BUT NONE OF THIS HAS ANYTHING TO DO W/ UR CAR. WHEN ASKED WTF THE ACTAL PROBLEM WAS HE SAID ENGINE WAS KNOCKING DUE TO MY LACK OF MAINTENANCE AND NEEDED A NEW ENGINE BUT IN NO WAY DUE TO A RECALL
Corrective Action:
8/1/20 DRIVING ON HWY 231 AT 65MPH WHEN MY CAR FELT LIKE IT WAS STALLING, PULLED OVER AND TURNED ENGINE OFF.IT WOULD CRANK BUT ONLY GO APPROXIMATELY 20 MPH OR REV TO ABOUT 2000 RPM, THEN JUST PUTTER OUT. AT TUFFYS WHERE IT WAS SAID "NOTHING WAS CODING". SAID NEEDED KNEW FUEL PUMP FOR $1600. THAT WAS REPLACED BUT WAS NOT THE ISSUE.HE SAID THERE IS AN ACTIVE RECALL ASSOCIATED W/ CAR AND TO GET IT TO THE LOCAL KIA DEALERSHIP.I IMMEDIATELY STARTED RESEARCHING AN FOUND RECALL 19V120000, I CALLED KIA 800# AND WAS TOLD THERE WAS NO RECALL ASSOCIATED W/ CAR AND THAT THEIR SEARCH IS VIN SPECIFIC AND WAS NO ACTIVE RECALLS ON THIS CAR. I CONTINUED TO RESEARCH, CALLED BACK AND YES INDEED THERE WAS A RECALL. CAR ARRIVED THERE FRIDAY 8/7/20 AT 9:30 AM. SPOKE W/ CHUCK AND WAS NOT GIVEN ANY DETAILS THOUGH I CALLED HIM DAILY.FOLLOWING FRIDAY(8/14/20) I SPOKE W/ JARED WHO SAID THEY WERN'T SURE BUT IT WAS LOOKING LIKE POSSIBLY A RECALL ISSUE BUT THAT THEY WEREN'T SURE AND TO CALL BACK AND THEY COULD GET ME SET UP W/ A RENTAL CAR BECAUSE THE ENGINE LIKELY NEEDED REPLACING. AN HOUR AND A HALF LATER A WOMEN LEFT ME A VOICEMAIL ASKING ME TO GET RECEIPTS OF ALL OIL CHANGES DONE ON VEHICLE. I STILL HAD NO EXPLANATION ON WHAT WAS WRONG WITH MY CAR.GAVE 2 RECEIPTS BUT WAS NOT REALLY SURE THE PERTINENCE IF THIS WAS A MANUFACTURE RECALL. KIA SAYS THE ONLY RECALL WAS FOR A SYSTEM UPDATE. WHEN ASKED HIM IF THIS HAD BEEN DONE HE SAID NO. BUT I HAD PREVIOUSLY BEEN TOLD BY ROBERT AT 1800 KIA THAT THIS HAD BEEN DONE.I TOLD JARED THIS AND HE SAID "WE PROBABLY JUST TOLD TECH SUPPORT THAT" WHEN I DEMANDED TO KNOW IF SYSTEM UPDATE HAD BEEN DONE HE PUT ME ON HOLD, THEN REPLIED '"OH WELL THAT WAS JUST DONE". HE SAID BUT NONE OF THIS HAS ANYTHING TO DO W/ UR CAR. WHEN ASKED WTF THE ACTAL PROBLEM WAS HE SAID ENGINE WAS KNOCKING DUE TO MY LACK OF MAINTENANCE AND NEEDED A NEW ENGINE BUT IN NO WAY DUE TO A RECALL
Additional Notes:
8/1/20 DRIVING ON HWY 231 AT 65MPH WHEN MY CAR FELT LIKE IT WAS STALLING, PULLED OVER AND TURNED ENGINE OFF.IT WOULD CRANK BUT ONLY GO APPROXIMATELY 20 MPH OR REV TO ABOUT 2000 RPM, THEN JUST PUTTER OUT. AT TUFFYS WHERE IT WAS SAID "NOTHING WAS CODING". SAID NEEDED KNEW FUEL PUMP FOR $1600. THAT WAS REPLACED BUT WAS NOT THE ISSUE.HE SAID THERE IS AN ACTIVE RECALL ASSOCIATED W/ CAR AND TO GET IT TO THE LOCAL KIA DEALERSHIP.I IMMEDIATELY STARTED RESEARCHING AN FOUND RECALL 19V120000, I CALLED KIA 800# AND WAS TOLD THERE WAS NO RECALL ASSOCIATED W/ CAR AND THAT THEIR SEARCH IS VIN SPECIFIC AND WAS NO ACTIVE RECALLS ON THIS CAR. I CONTINUED TO RESEARCH, CALLED BACK AND YES INDEED THERE WAS A RECALL. CAR ARRIVED THERE FRIDAY 8/7/20 AT 9:30 AM. SPOKE W/ CHUCK AND WAS NOT GIVEN ANY DETAILS THOUGH I CALLED HIM DAILY.FOLLOWING FRIDAY(8/14/20) I SPOKE W/ JARED WHO SAID THEY WERN'T SURE BUT IT WAS LOOKING LIKE POSSIBLY A RECALL ISSUE BUT THAT THEY WEREN'T SURE AND TO CALL BACK AND THEY COULD GET ME SET UP W/ A RENTAL CAR BECAUSE THE ENGINE LIKELY NEEDED REPLACING. AN HOUR AND A HALF LATER A WOMEN LEFT ME A VOICEMAIL ASKING ME TO GET RECEIPTS OF ALL OIL CHANGES DONE ON VEHICLE. I STILL HAD NO EXPLANATION ON WHAT WAS WRONG WITH MY CAR.GAVE 2 RECEIPTS BUT WAS NOT REALLY SURE THE PERTINENCE IF THIS WAS A MANUFACTURE RECALL. KIA SAYS THE ONLY RECALL WAS FOR A SYSTEM UPDATE. WHEN ASKED HIM IF THIS HAD BEEN DONE HE SAID NO. BUT I HAD PREVIOUSLY BEEN TOLD BY ROBERT AT 1800 KIA THAT THIS HAD BEEN DONE.I TOLD JARED THIS AND HE SAID "WE PROBABLY JUST TOLD TECH SUPPORT THAT" WHEN I DEMANDED TO KNOW IF SYSTEM UPDATE HAD BEEN DONE HE PUT ME ON HOLD, THEN REPLIED '"OH WELL THAT WAS JUST DONE". HE SAID BUT NONE OF THIS HAS ANYTHING TO DO W/ UR CAR. WHEN ASKED WTF THE ACTAL PROBLEM WAS HE SAID ENGINE WAS KNOCKING DUE TO MY LACK OF MAINTENANCE AND NEEDED A NEW ENGINE BUT IN NO WAY DUE TO A RECALL
Mfg Campaign: 11350152
Recall Date: Aug 18, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING DOWN THE ROAD THE CAR LOSES POWER AND THE ENGINE STALLS OUT. NO CHECK ENGINE LIGHTS COME ON AND THE ENGINE STALLS AND THEN STOPS RUNNING. AFTER FURTHER INSPECTION, THE CATALYTIC CONVERTERS HAS BEEN CLOGGED AND IS NOT FUNCTIONING CORRECTLY.
Corrective Action:
WHILE DRIVING DOWN THE ROAD THE CAR LOSES POWER AND THE ENGINE STALLS OUT. NO CHECK ENGINE LIGHTS COME ON AND THE ENGINE STALLS AND THEN STOPS RUNNING. AFTER FURTHER INSPECTION, THE CATALYTIC CONVERTERS HAS BEEN CLOGGED AND IS NOT FUNCTIONING CORRECTLY.
Additional Notes:
WHILE DRIVING DOWN THE ROAD THE CAR LOSES POWER AND THE ENGINE STALLS OUT. NO CHECK ENGINE LIGHTS COME ON AND THE ENGINE STALLS AND THEN STOPS RUNNING. AFTER FURTHER INSPECTION, THE CATALYTIC CONVERTERS HAS BEEN CLOGGED AND IS NOT FUNCTIONING CORRECTLY.
Mfg Campaign: 11349669
Recall Date: Aug 16, 2020
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I WAS REAR ENDED ON THE 91FREEWAY IN CALIFORNIA.I WAS ALMOST AT A COMPLETE STOP DUE TO TRAFFIC.I WAS HIT SO HARD FROM THE BACK THAT I WAS THROWN INTO VEHICLE IN FRONT OF ME.MY DAUGHTER AND I WERE IN THE CAR.MY CAR IS A TOTAL LOSS.NOT ONE SINGLE AIR BAG DEPLOYED.BUT BY THE GRACE OF GOD WE ESCAPED WITH MINOR INJURIES.BY THAT I MEAN WERE ALIVE.
Corrective Action:
I WAS REAR ENDED ON THE 91FREEWAY IN CALIFORNIA.I WAS ALMOST AT A COMPLETE STOP DUE TO TRAFFIC.I WAS HIT SO HARD FROM THE BACK THAT I WAS THROWN INTO VEHICLE IN FRONT OF ME.MY DAUGHTER AND I WERE IN THE CAR.MY CAR IS A TOTAL LOSS.NOT ONE SINGLE AIR BAG DEPLOYED.BUT BY THE GRACE OF GOD WE ESCAPED WITH MINOR INJURIES.BY THAT I MEAN WERE ALIVE.
Additional Notes:
I WAS REAR ENDED ON THE 91FREEWAY IN CALIFORNIA.I WAS ALMOST AT A COMPLETE STOP DUE TO TRAFFIC.I WAS HIT SO HARD FROM THE BACK THAT I WAS THROWN INTO VEHICLE IN FRONT OF ME.MY DAUGHTER AND I WERE IN THE CAR.MY CAR IS A TOTAL LOSS.NOT ONE SINGLE AIR BAG DEPLOYED.BUT BY THE GRACE OF GOD WE ESCAPED WITH MINOR INJURIES.BY THAT I MEAN WERE ALIVE.
Mfg Campaign: 11344214
Recall Date: Aug 9, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
ON A HIGHWAY AT SPEED, SUDDEN LOSS OF POWER ACCOUNT PISTON CONNECTING ROD FAILURE WHICH PUNCTURED THE ENGINE BLOCK WITH TOTAL LOSS OF OIL WHICH GREATLY INCREASES RISK OF FIRE FROM HOT EXHAUST COMPONENTS. VERY SIMILAR TO KIA'S SC176 RECALL, BUT THIS SPECIFIC VEHICLE WAS NOT INCLUDED IN THAT RECALL.
Corrective Action:
ON A HIGHWAY AT SPEED, SUDDEN LOSS OF POWER ACCOUNT PISTON CONNECTING ROD FAILURE WHICH PUNCTURED THE ENGINE BLOCK WITH TOTAL LOSS OF OIL WHICH GREATLY INCREASES RISK OF FIRE FROM HOT EXHAUST COMPONENTS. VERY SIMILAR TO KIA'S SC176 RECALL, BUT THIS SPECIFIC VEHICLE WAS NOT INCLUDED IN THAT RECALL.
Additional Notes:
ON A HIGHWAY AT SPEED, SUDDEN LOSS OF POWER ACCOUNT PISTON CONNECTING ROD FAILURE WHICH PUNCTURED THE ENGINE BLOCK WITH TOTAL LOSS OF OIL WHICH GREATLY INCREASES RISK OF FIRE FROM HOT EXHAUST COMPONENTS. VERY SIMILAR TO KIA'S SC176 RECALL, BUT THIS SPECIFIC VEHICLE WAS NOT INCLUDED IN THAT RECALL.
Mfg Campaign: 11343744
Recall Date: Aug 6, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WAS DRIVING CAR AND IT LOST POWER WHILE ON HIGHWAY. CAUSING CARS TO SWERVE TO AVOID HITTING ME. AFTER GOING TO SHOP FOUND OUT IT WAS THE CATALYTIC CONVERTER. CAR WAS ALSO BURNING OIL AND MISFIRING. HAD THE 3 AND 4 COIL RELPACED ,SPARK PLUGS , BUT STILL NOT ABLE TO FIGURE OUT WHAT US CAUSING OIL TO BURN. CAR HAD REGULAR OIL CHANGES. KIA BASICALLY SAID THAT AFTER I FIX THE COILS CAR WOULD BE FINE . WELL IT'S NOT STILL DOING THE SAME THING. I WAS INFORMED THAT IT JUST NEEDS A NEW ENGINE. KIA HAS REFUSED TO HONOR WARRANTY.
Corrective Action:
WAS DRIVING CAR AND IT LOST POWER WHILE ON HIGHWAY. CAUSING CARS TO SWERVE TO AVOID HITTING ME. AFTER GOING TO SHOP FOUND OUT IT WAS THE CATALYTIC CONVERTER. CAR WAS ALSO BURNING OIL AND MISFIRING. HAD THE 3 AND 4 COIL RELPACED ,SPARK PLUGS , BUT STILL NOT ABLE TO FIGURE OUT WHAT US CAUSING OIL TO BURN. CAR HAD REGULAR OIL CHANGES. KIA BASICALLY SAID THAT AFTER I FIX THE COILS CAR WOULD BE FINE . WELL IT'S NOT STILL DOING THE SAME THING. I WAS INFORMED THAT IT JUST NEEDS A NEW ENGINE. KIA HAS REFUSED TO HONOR WARRANTY.
Additional Notes:
WAS DRIVING CAR AND IT LOST POWER WHILE ON HIGHWAY. CAUSING CARS TO SWERVE TO AVOID HITTING ME. AFTER GOING TO SHOP FOUND OUT IT WAS THE CATALYTIC CONVERTER. CAR WAS ALSO BURNING OIL AND MISFIRING. HAD THE 3 AND 4 COIL RELPACED ,SPARK PLUGS , BUT STILL NOT ABLE TO FIGURE OUT WHAT US CAUSING OIL TO BURN. CAR HAD REGULAR OIL CHANGES. KIA BASICALLY SAID THAT AFTER I FIX THE COILS CAR WOULD BE FINE . WELL IT'S NOT STILL DOING THE SAME THING. I WAS INFORMED THAT IT JUST NEEDS A NEW ENGINE. KIA HAS REFUSED TO HONOR WARRANTY.
Mfg Campaign: 11343442
Recall Date: Aug 5, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WAS DRIVING CAR AND IT LOST POWER WHILE ON HIGHWAY. CAUSING CARS TO SWERVE TO AVOID HITTING ME. AFTER GOING TO SHOP FOUND OUT IT WAS THE CATALYTIC CONVERTER. CAR WAS ALSO BURNING OIL AND MISFIRING. HAD THE 3 AND 4 COIL RELPACED ,SPARK PLUGS , BUT STILL NOT ABLE TO FIGURE OUT WHAT US CAUSING OIL TO BURN. CAR HAD REGULAR OIL CHANGES. KIA BASICALLY SAID THAT AFTER I FIX THE COILS CAR WOULD BE FINE . WELL IT'S NOT STILL DOING THE SAME THING. I WAS INFORMED THAT IT JUST NEEDS A NEW ENGINE. KIA HAS REFUSED TO HONOR WARRANTY.
Corrective Action:
WAS DRIVING CAR AND IT LOST POWER WHILE ON HIGHWAY. CAUSING CARS TO SWERVE TO AVOID HITTING ME. AFTER GOING TO SHOP FOUND OUT IT WAS THE CATALYTIC CONVERTER. CAR WAS ALSO BURNING OIL AND MISFIRING. HAD THE 3 AND 4 COIL RELPACED ,SPARK PLUGS , BUT STILL NOT ABLE TO FIGURE OUT WHAT US CAUSING OIL TO BURN. CAR HAD REGULAR OIL CHANGES. KIA BASICALLY SAID THAT AFTER I FIX THE COILS CAR WOULD BE FINE . WELL IT'S NOT STILL DOING THE SAME THING. I WAS INFORMED THAT IT JUST NEEDS A NEW ENGINE. KIA HAS REFUSED TO HONOR WARRANTY.
Additional Notes:
WAS DRIVING CAR AND IT LOST POWER WHILE ON HIGHWAY. CAUSING CARS TO SWERVE TO AVOID HITTING ME. AFTER GOING TO SHOP FOUND OUT IT WAS THE CATALYTIC CONVERTER. CAR WAS ALSO BURNING OIL AND MISFIRING. HAD THE 3 AND 4 COIL RELPACED ,SPARK PLUGS , BUT STILL NOT ABLE TO FIGURE OUT WHAT US CAUSING OIL TO BURN. CAR HAD REGULAR OIL CHANGES. KIA BASICALLY SAID THAT AFTER I FIX THE COILS CAR WOULD BE FINE . WELL IT'S NOT STILL DOING THE SAME THING. I WAS INFORMED THAT IT JUST NEEDS A NEW ENGINE. KIA HAS REFUSED TO HONOR WARRANTY.
Mfg Campaign: 11343442
Recall Date: Aug 5, 2020
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