Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC176
Recall Date: Feb 22, 2019
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC155
Recall Date: Sep 29, 2017
Consumer Complaints
1K ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHEN I ACCELERATE MY CAR MAKES A LOUD HUMMING NOISE AND WILL NOT SHIFT - THEN WHEN IT FINALLY DOES SHIFT IT FLUCTUATES SPEED AND DOESN'T MAINTAIN SPEED. IT'S NOT SAFE GETTIN ON THE EXPRESSWAY OR WHEN YOU CHANGE LANES AND TRY TO KEEP UP WITH TRAFFIC AROUND YOU. AT FIRST IT WOULD BE SOMETIMES. NOW IT IS MORE CONSTANT
Corrective Action:
WHEN I ACCELERATE MY CAR MAKES A LOUD HUMMING NOISE AND WILL NOT SHIFT - THEN WHEN IT FINALLY DOES SHIFT IT FLUCTUATES SPEED AND DOESN'T MAINTAIN SPEED. IT'S NOT SAFE GETTIN ON THE EXPRESSWAY OR WHEN YOU CHANGE LANES AND TRY TO KEEP UP WITH TRAFFIC AROUND YOU. AT FIRST IT WOULD BE SOMETIMES. NOW IT IS MORE CONSTANT
Additional Notes:
WHEN I ACCELERATE MY CAR MAKES A LOUD HUMMING NOISE AND WILL NOT SHIFT - THEN WHEN IT FINALLY DOES SHIFT IT FLUCTUATES SPEED AND DOESN'T MAINTAIN SPEED. IT'S NOT SAFE GETTIN ON THE EXPRESSWAY OR WHEN YOU CHANGE LANES AND TRY TO KEEP UP WITH TRAFFIC AROUND YOU. AT FIRST IT WOULD BE SOMETIMES. NOW IT IS MORE CONSTANT
Mfg Campaign: 11388538
Recall Date: Jan 17, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I ACCELERATE MY CAR MAKES A LOUD HUMMING NOISE AND WILL NOT SHIFT - THEN WHEN IT FINALLY DOES SHIFT IT FLUCTUATES SPEED AND DOESN'T MAINTAIN SPEED. IT'S NOT SAFE GETTIN ON THE EXPRESSWAY OR WHEN YOU CHANGE LANES AND TRY TO KEEP UP WITH TRAFFIC AROUND YOU. AT FIRST IT WOULD BE SOMETIMES. NOW IT IS MORE CONSTANT
Corrective Action:
WHEN I ACCELERATE MY CAR MAKES A LOUD HUMMING NOISE AND WILL NOT SHIFT - THEN WHEN IT FINALLY DOES SHIFT IT FLUCTUATES SPEED AND DOESN'T MAINTAIN SPEED. IT'S NOT SAFE GETTIN ON THE EXPRESSWAY OR WHEN YOU CHANGE LANES AND TRY TO KEEP UP WITH TRAFFIC AROUND YOU. AT FIRST IT WOULD BE SOMETIMES. NOW IT IS MORE CONSTANT
Additional Notes:
WHEN I ACCELERATE MY CAR MAKES A LOUD HUMMING NOISE AND WILL NOT SHIFT - THEN WHEN IT FINALLY DOES SHIFT IT FLUCTUATES SPEED AND DOESN'T MAINTAIN SPEED. IT'S NOT SAFE GETTIN ON THE EXPRESSWAY OR WHEN YOU CHANGE LANES AND TRY TO KEEP UP WITH TRAFFIC AROUND YOU. AT FIRST IT WOULD BE SOMETIMES. NOW IT IS MORE CONSTANT
Mfg Campaign: 11388538
Recall Date: Jan 17, 2021
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN I ACCELERATE MY CAR MAKES A LOUD HUMMING NOISE AND WILL NOT SHIFT - THEN WHEN IT FINALLY DOES SHIFT IT FLUCTUATES SPEED AND DOESN'T MAINTAIN SPEED. IT'S NOT SAFE GETTIN ON THE EXPRESSWAY OR WHEN YOU CHANGE LANES AND TRY TO KEEP UP WITH TRAFFIC AROUND YOU. AT FIRST IT WOULD BE SOMETIMES. NOW IT IS MORE CONSTANT
Corrective Action:
WHEN I ACCELERATE MY CAR MAKES A LOUD HUMMING NOISE AND WILL NOT SHIFT - THEN WHEN IT FINALLY DOES SHIFT IT FLUCTUATES SPEED AND DOESN'T MAINTAIN SPEED. IT'S NOT SAFE GETTIN ON THE EXPRESSWAY OR WHEN YOU CHANGE LANES AND TRY TO KEEP UP WITH TRAFFIC AROUND YOU. AT FIRST IT WOULD BE SOMETIMES. NOW IT IS MORE CONSTANT
Additional Notes:
WHEN I ACCELERATE MY CAR MAKES A LOUD HUMMING NOISE AND WILL NOT SHIFT - THEN WHEN IT FINALLY DOES SHIFT IT FLUCTUATES SPEED AND DOESN'T MAINTAIN SPEED. IT'S NOT SAFE GETTIN ON THE EXPRESSWAY OR WHEN YOU CHANGE LANES AND TRY TO KEEP UP WITH TRAFFIC AROUND YOU. AT FIRST IT WOULD BE SOMETIMES. NOW IT IS MORE CONSTANT
Mfg Campaign: 11388538
Recall Date: Jan 17, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING HOME ON US HIGHWAY. SPEED OF 55 MPH POSTED SPEED LIMIT. THE ENGINE STARTED TO KNOCK LOUDLY AND IT LOST POWER. I ALMOST GOT HIT GETTING IT TO THE SHOULDER OF THE HIGHWAY. OIL LIGHT WAS ON. CHECKED THE OIL AND ADDED 3 QUARTS. STARTED ENGINE AGAIN AND OIL LIGHT WENT OUT AND KNOCKING WAS REDUCED. DROVE ANOTHER 4 MILES AND THE ENGINE STARTED TO KNOCK LOUDLY AGAIN AND IT LOST OF POWER AGAIN. BARLEY MADE IT HOME BY COASTING DOWNHILL. RECENT OIL CHANGE AND HAVE MAINT RECORDS. NO LEAKAGE, NO SMOKE FROM TAIL PIPE. OIL PRESSURE LIGHT NEVER CAME ON UNTIL IT WAS OUT OF OIL. I READ MANY POSTS OF OTHERS HAVING THE SAME EXACT THING AS WHAT HAPPEN TO ME.
Corrective Action:
WHILE DRIVING HOME ON US HIGHWAY. SPEED OF 55 MPH POSTED SPEED LIMIT. THE ENGINE STARTED TO KNOCK LOUDLY AND IT LOST POWER. I ALMOST GOT HIT GETTING IT TO THE SHOULDER OF THE HIGHWAY. OIL LIGHT WAS ON. CHECKED THE OIL AND ADDED 3 QUARTS. STARTED ENGINE AGAIN AND OIL LIGHT WENT OUT AND KNOCKING WAS REDUCED. DROVE ANOTHER 4 MILES AND THE ENGINE STARTED TO KNOCK LOUDLY AGAIN AND IT LOST OF POWER AGAIN. BARLEY MADE IT HOME BY COASTING DOWNHILL. RECENT OIL CHANGE AND HAVE MAINT RECORDS. NO LEAKAGE, NO SMOKE FROM TAIL PIPE. OIL PRESSURE LIGHT NEVER CAME ON UNTIL IT WAS OUT OF OIL. I READ MANY POSTS OF OTHERS HAVING THE SAME EXACT THING AS WHAT HAPPEN TO ME.
Additional Notes:
WHILE DRIVING HOME ON US HIGHWAY. SPEED OF 55 MPH POSTED SPEED LIMIT. THE ENGINE STARTED TO KNOCK LOUDLY AND IT LOST POWER. I ALMOST GOT HIT GETTING IT TO THE SHOULDER OF THE HIGHWAY. OIL LIGHT WAS ON. CHECKED THE OIL AND ADDED 3 QUARTS. STARTED ENGINE AGAIN AND OIL LIGHT WENT OUT AND KNOCKING WAS REDUCED. DROVE ANOTHER 4 MILES AND THE ENGINE STARTED TO KNOCK LOUDLY AGAIN AND IT LOST OF POWER AGAIN. BARLEY MADE IT HOME BY COASTING DOWNHILL. RECENT OIL CHANGE AND HAVE MAINT RECORDS. NO LEAKAGE, NO SMOKE FROM TAIL PIPE. OIL PRESSURE LIGHT NEVER CAME ON UNTIL IT WAS OUT OF OIL. I READ MANY POSTS OF OTHERS HAVING THE SAME EXACT THING AS WHAT HAPPEN TO ME.
Mfg Campaign: 11387886
Recall Date: Jan 13, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CATALYTIC OVERHEATING, BURNT OUT THE SPARK PLUGS AND HARNESS. CAR LOST ALL POWER AND WOULD NOT GO FASTER THAN ABOUT 20MPH WHICH WAS VERY DANGEROUS IN TRAFFIC. CAR HAD TO BE TOWED. ALL OTHER 2016 KIA SOUL WITH 1.6L I-4 DOHC GASOLINE DIRECT INJECTION (GDI) HAVE BEEN INCLUDED IN RECALL TO FIX THIS ISSUE AND THIS SERIES OF VIN SHOULD BE INCLUDED AND COVERED AS WELL. CAN LEAD TO TOTAL ENGINE FAILURE AND REPLACEMENT NECESSARY. DEALERSHIP NOW WANTS $2000 TO FIX THIS ISSUE THAT MAY HAVE ALREADY DONE PERMANENT DAMAGE TO THE ENGINE. THIS WOULD LEAVE US FOOTING THE BILL FOR REPLACEMENT ENGINE THAT IS NEEDED LATER BECAUSE OF DAMAGE DONE WHEN MOTOR WAS BURNING GAS TOO HOT. THIS KIA SOUL NEEDS TO BE ADDED TO THE RECALL ALREADY IN INSISTENCE.
Corrective Action:
CATALYTIC OVERHEATING, BURNT OUT THE SPARK PLUGS AND HARNESS. CAR LOST ALL POWER AND WOULD NOT GO FASTER THAN ABOUT 20MPH WHICH WAS VERY DANGEROUS IN TRAFFIC. CAR HAD TO BE TOWED. ALL OTHER 2016 KIA SOUL WITH 1.6L I-4 DOHC GASOLINE DIRECT INJECTION (GDI) HAVE BEEN INCLUDED IN RECALL TO FIX THIS ISSUE AND THIS SERIES OF VIN SHOULD BE INCLUDED AND COVERED AS WELL. CAN LEAD TO TOTAL ENGINE FAILURE AND REPLACEMENT NECESSARY. DEALERSHIP NOW WANTS $2000 TO FIX THIS ISSUE THAT MAY HAVE ALREADY DONE PERMANENT DAMAGE TO THE ENGINE. THIS WOULD LEAVE US FOOTING THE BILL FOR REPLACEMENT ENGINE THAT IS NEEDED LATER BECAUSE OF DAMAGE DONE WHEN MOTOR WAS BURNING GAS TOO HOT. THIS KIA SOUL NEEDS TO BE ADDED TO THE RECALL ALREADY IN INSISTENCE.
Additional Notes:
CATALYTIC OVERHEATING, BURNT OUT THE SPARK PLUGS AND HARNESS. CAR LOST ALL POWER AND WOULD NOT GO FASTER THAN ABOUT 20MPH WHICH WAS VERY DANGEROUS IN TRAFFIC. CAR HAD TO BE TOWED. ALL OTHER 2016 KIA SOUL WITH 1.6L I-4 DOHC GASOLINE DIRECT INJECTION (GDI) HAVE BEEN INCLUDED IN RECALL TO FIX THIS ISSUE AND THIS SERIES OF VIN SHOULD BE INCLUDED AND COVERED AS WELL. CAN LEAD TO TOTAL ENGINE FAILURE AND REPLACEMENT NECESSARY. DEALERSHIP NOW WANTS $2000 TO FIX THIS ISSUE THAT MAY HAVE ALREADY DONE PERMANENT DAMAGE TO THE ENGINE. THIS WOULD LEAVE US FOOTING THE BILL FOR REPLACEMENT ENGINE THAT IS NEEDED LATER BECAUSE OF DAMAGE DONE WHEN MOTOR WAS BURNING GAS TOO HOT. THIS KIA SOUL NEEDS TO BE ADDED TO THE RECALL ALREADY IN INSISTENCE.
Mfg Campaign: 11387700
Recall Date: Jan 12, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CATALYTIC OVERHEATING, BURNT OUT THE SPARK PLUGS AND HARNESS. CAR LOST ALL POWER AND WOULD NOT GO FASTER THAN ABOUT 20MPH WHICH WAS VERY DANGEROUS IN TRAFFIC. CAR HAD TO BE TOWED. ALL OTHER 2016 KIA SOUL WITH 1.6L I-4 DOHC GASOLINE DIRECT INJECTION (GDI) HAVE BEEN INCLUDED IN RECALL TO FIX THIS ISSUE AND THIS SERIES OF VIN SHOULD BE INCLUDED AND COVERED AS WELL. CAN LEAD TO TOTAL ENGINE FAILURE AND REPLACEMENT NECESSARY. DEALERSHIP NOW WANTS $2000 TO FIX THIS ISSUE THAT MAY HAVE ALREADY DONE PERMANENT DAMAGE TO THE ENGINE. THIS WOULD LEAVE US FOOTING THE BILL FOR REPLACEMENT ENGINE THAT IS NEEDED LATER BECAUSE OF DAMAGE DONE WHEN MOTOR WAS BURNING GAS TOO HOT. THIS KIA SOUL NEEDS TO BE ADDED TO THE RECALL ALREADY IN INSISTENCE.
Corrective Action:
CATALYTIC OVERHEATING, BURNT OUT THE SPARK PLUGS AND HARNESS. CAR LOST ALL POWER AND WOULD NOT GO FASTER THAN ABOUT 20MPH WHICH WAS VERY DANGEROUS IN TRAFFIC. CAR HAD TO BE TOWED. ALL OTHER 2016 KIA SOUL WITH 1.6L I-4 DOHC GASOLINE DIRECT INJECTION (GDI) HAVE BEEN INCLUDED IN RECALL TO FIX THIS ISSUE AND THIS SERIES OF VIN SHOULD BE INCLUDED AND COVERED AS WELL. CAN LEAD TO TOTAL ENGINE FAILURE AND REPLACEMENT NECESSARY. DEALERSHIP NOW WANTS $2000 TO FIX THIS ISSUE THAT MAY HAVE ALREADY DONE PERMANENT DAMAGE TO THE ENGINE. THIS WOULD LEAVE US FOOTING THE BILL FOR REPLACEMENT ENGINE THAT IS NEEDED LATER BECAUSE OF DAMAGE DONE WHEN MOTOR WAS BURNING GAS TOO HOT. THIS KIA SOUL NEEDS TO BE ADDED TO THE RECALL ALREADY IN INSISTENCE.
Additional Notes:
CATALYTIC OVERHEATING, BURNT OUT THE SPARK PLUGS AND HARNESS. CAR LOST ALL POWER AND WOULD NOT GO FASTER THAN ABOUT 20MPH WHICH WAS VERY DANGEROUS IN TRAFFIC. CAR HAD TO BE TOWED. ALL OTHER 2016 KIA SOUL WITH 1.6L I-4 DOHC GASOLINE DIRECT INJECTION (GDI) HAVE BEEN INCLUDED IN RECALL TO FIX THIS ISSUE AND THIS SERIES OF VIN SHOULD BE INCLUDED AND COVERED AS WELL. CAN LEAD TO TOTAL ENGINE FAILURE AND REPLACEMENT NECESSARY. DEALERSHIP NOW WANTS $2000 TO FIX THIS ISSUE THAT MAY HAVE ALREADY DONE PERMANENT DAMAGE TO THE ENGINE. THIS WOULD LEAVE US FOOTING THE BILL FOR REPLACEMENT ENGINE THAT IS NEEDED LATER BECAUSE OF DAMAGE DONE WHEN MOTOR WAS BURNING GAS TOO HOT. THIS KIA SOUL NEEDS TO BE ADDED TO THE RECALL ALREADY IN INSISTENCE.
Mfg Campaign: 11387700
Recall Date: Jan 12, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WAS DRIVING DOWN THE HIGHWAY WHEN MY VEHICLE BEGAN RATTLING AND STOPPED RUNNING. PULLED OFF THE HIGHWAY TO ASSESS THE ISSUE AND IT SEEMED AS IF THERE WAS NO OIL IN THE CAR. I PURCHASED THE VEHICLE A MONTH AND A HALF PRIOR TO THIS INCIDENT AND THE ENGINE OIL WAS FINE AS WELL AS THERE WAS STILL 2,000 MILES TO GO BEFORE THE NEXT OIL CHANGE. UPON DOING SOME RESEARCH TO SEE IF THERE WAS A RECALL, IT SEEMS THAT THERE WAS A RECALL ON 2016 KIA SOULS FOR THE 1.6L ENGINE VERSION OF MY VEHICLE. I HAVE THE 2.0L ENGINE. MORE INVESTIGATION SHOWS THAT THIS IS AN ISSUE ACROSS THE BOARD WITH BOTH VERSIONS OF THE 2016 KIA SOUL, BUT THE 2.0L VERSION HAS NOT BEEN RECALLED. THE KIA RECALL I AM REFERRING TO IS: 19V120000 IN WHICH "HIGH EXHAUST GAS TEMPERATURES MAY DAMAGE THE CATALYTIC CONVERTER, POSSIBLY RESULTING IN ABNORMAL ENGINE COMBUSTION AND DAMAGE TO ONE OR MORE OF THE ENGINE'S PISTONS AND POSSIBLE PISTON CONNECTING ROD FAILURE. PISTON DAMAGE MAY RESULT IN AN ENGINE STALL, INCREASING THE RISK OF A CRASH. A BROKEN CONNECTING ROD MAY PUNCTURE THE ENGINE BLOCK ALLOWING ENGINE OIL TO ESCAPE. THE LEAKING OIL MAY CONTACT THE EXHAUST, INCREASING THE RISK OF A FIRE." I DO BELIEVE THAT THIS IS THE SAME ISSUE THAT MY VEHICLE EXPERIENCED.
Corrective Action:
WAS DRIVING DOWN THE HIGHWAY WHEN MY VEHICLE BEGAN RATTLING AND STOPPED RUNNING. PULLED OFF THE HIGHWAY TO ASSESS THE ISSUE AND IT SEEMED AS IF THERE WAS NO OIL IN THE CAR. I PURCHASED THE VEHICLE A MONTH AND A HALF PRIOR TO THIS INCIDENT AND THE ENGINE OIL WAS FINE AS WELL AS THERE WAS STILL 2,000 MILES TO GO BEFORE THE NEXT OIL CHANGE. UPON DOING SOME RESEARCH TO SEE IF THERE WAS A RECALL, IT SEEMS THAT THERE WAS A RECALL ON 2016 KIA SOULS FOR THE 1.6L ENGINE VERSION OF MY VEHICLE. I HAVE THE 2.0L ENGINE. MORE INVESTIGATION SHOWS THAT THIS IS AN ISSUE ACROSS THE BOARD WITH BOTH VERSIONS OF THE 2016 KIA SOUL, BUT THE 2.0L VERSION HAS NOT BEEN RECALLED. THE KIA RECALL I AM REFERRING TO IS: 19V120000 IN WHICH "HIGH EXHAUST GAS TEMPERATURES MAY DAMAGE THE CATALYTIC CONVERTER, POSSIBLY RESULTING IN ABNORMAL ENGINE COMBUSTION AND DAMAGE TO ONE OR MORE OF THE ENGINE'S PISTONS AND POSSIBLE PISTON CONNECTING ROD FAILURE. PISTON DAMAGE MAY RESULT IN AN ENGINE STALL, INCREASING THE RISK OF A CRASH. A BROKEN CONNECTING ROD MAY PUNCTURE THE ENGINE BLOCK ALLOWING ENGINE OIL TO ESCAPE. THE LEAKING OIL MAY CONTACT THE EXHAUST, INCREASING THE RISK OF A FIRE." I DO BELIEVE THAT THIS IS THE SAME ISSUE THAT MY VEHICLE EXPERIENCED.
Additional Notes:
WAS DRIVING DOWN THE HIGHWAY WHEN MY VEHICLE BEGAN RATTLING AND STOPPED RUNNING. PULLED OFF THE HIGHWAY TO ASSESS THE ISSUE AND IT SEEMED AS IF THERE WAS NO OIL IN THE CAR. I PURCHASED THE VEHICLE A MONTH AND A HALF PRIOR TO THIS INCIDENT AND THE ENGINE OIL WAS FINE AS WELL AS THERE WAS STILL 2,000 MILES TO GO BEFORE THE NEXT OIL CHANGE. UPON DOING SOME RESEARCH TO SEE IF THERE WAS A RECALL, IT SEEMS THAT THERE WAS A RECALL ON 2016 KIA SOULS FOR THE 1.6L ENGINE VERSION OF MY VEHICLE. I HAVE THE 2.0L ENGINE. MORE INVESTIGATION SHOWS THAT THIS IS AN ISSUE ACROSS THE BOARD WITH BOTH VERSIONS OF THE 2016 KIA SOUL, BUT THE 2.0L VERSION HAS NOT BEEN RECALLED. THE KIA RECALL I AM REFERRING TO IS: 19V120000 IN WHICH "HIGH EXHAUST GAS TEMPERATURES MAY DAMAGE THE CATALYTIC CONVERTER, POSSIBLY RESULTING IN ABNORMAL ENGINE COMBUSTION AND DAMAGE TO ONE OR MORE OF THE ENGINE'S PISTONS AND POSSIBLE PISTON CONNECTING ROD FAILURE. PISTON DAMAGE MAY RESULT IN AN ENGINE STALL, INCREASING THE RISK OF A CRASH. A BROKEN CONNECTING ROD MAY PUNCTURE THE ENGINE BLOCK ALLOWING ENGINE OIL TO ESCAPE. THE LEAKING OIL MAY CONTACT THE EXHAUST, INCREASING THE RISK OF A FIRE." I DO BELIEVE THAT THIS IS THE SAME ISSUE THAT MY VEHICLE EXPERIENCED.
Mfg Campaign: 11387466
Recall Date: Jan 11, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
LAST YEAR I TOOK MY CAR TO A LOCAL DEALERSHIP TO REPROGRAM THE PCM DUE TO THE RECALL NOTICE RECEIVED IN THE MAIL RELATED TO THE CATALYTIC CONVERTER OVERHEATING ISSUE. EVER SINCE I GOT THAT DONE, I NOW EXPERIENCE VERY HIGH IDLE IN COLD TEMPERATURES. THERE WAS NO CHECK ENGINE LIGHT SINCE LAST YEAR UNTIL TODAY WHEN IT DROPPED BELOW 50 DEGREES. THE CODE IS P050A AND KIA HAS NO RESOLUTION TO THIS PROBLEM.
Corrective Action:
LAST YEAR I TOOK MY CAR TO A LOCAL DEALERSHIP TO REPROGRAM THE PCM DUE TO THE RECALL NOTICE RECEIVED IN THE MAIL RELATED TO THE CATALYTIC CONVERTER OVERHEATING ISSUE. EVER SINCE I GOT THAT DONE, I NOW EXPERIENCE VERY HIGH IDLE IN COLD TEMPERATURES. THERE WAS NO CHECK ENGINE LIGHT SINCE LAST YEAR UNTIL TODAY WHEN IT DROPPED BELOW 50 DEGREES. THE CODE IS P050A AND KIA HAS NO RESOLUTION TO THIS PROBLEM.
Additional Notes:
LAST YEAR I TOOK MY CAR TO A LOCAL DEALERSHIP TO REPROGRAM THE PCM DUE TO THE RECALL NOTICE RECEIVED IN THE MAIL RELATED TO THE CATALYTIC CONVERTER OVERHEATING ISSUE. EVER SINCE I GOT THAT DONE, I NOW EXPERIENCE VERY HIGH IDLE IN COLD TEMPERATURES. THERE WAS NO CHECK ENGINE LIGHT SINCE LAST YEAR UNTIL TODAY WHEN IT DROPPED BELOW 50 DEGREES. THE CODE IS P050A AND KIA HAS NO RESOLUTION TO THIS PROBLEM.
Mfg Campaign: 11386148
Recall Date: Jan 2, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
LAST MONTH I TOOK MY CAR TO THE DEALERSHIP FOR AN ECU UPDATE WHICH KIA IS CALLING A 'PRODUCT IMPROVEMENT CAMPAIGN' FOR THE CARS COMPUTER SYSTEM TO PUT IT INTO LIMP HOME MODE, NOW A MONTH LATER WHILE ON MY WAY HOME FROM WORK WHEN I TURNED ONTO A STREET 2 NIGHTS IN A ROW THE OIL LIGHT WAS FLASHING BUT WENT OFF AFTER I MADE IT THROUGH THE TURN, AND I CHECKED THE OIL LEVEL THE SECOND NIGHT AND THE DIPSTICK HAD LITTLE TO NO VISIBLE OIL ON IT BUT THE OIL LIGHT STILL DOES NOT ILLUMINATE WHEN DRIVING OR WHEN IDILING ONLY WHEN TURNING WITH MOMENTUM, BUT THE 2.0 ENGINES ARE KNOWN TO DESTROY THEMSELVES DUE TO ROD BERING DAMAGE AND THAT UPDATE THEY DID SERVED TO FIVE AND EARLY ALERT AS TO WHEN IT DETECTS KNOCK BUT THESE ENGINES ARE ALSO KNOWN TO BURN OIL AND THE 2014-2015 MODEL YEARS ARE RECALLED FOR ENGINE FIRES BUT KIA SHOULD RECALL ALL THESE ENGINES SINCE THEY BURN OIL AND ARE DANGEROUS TO DRIVE BECAUSE THE OIL LIGHT IS NOT ILLUMINATING WHEN THE OIL IS CRITICALLY LOW AND NOW ENGINE DAMAGE MAY ALREADY BE PRESENT ON TOP OF THE KNOWN DEFECT IN THESE ENGINES.
Corrective Action:
LAST MONTH I TOOK MY CAR TO THE DEALERSHIP FOR AN ECU UPDATE WHICH KIA IS CALLING A 'PRODUCT IMPROVEMENT CAMPAIGN' FOR THE CARS COMPUTER SYSTEM TO PUT IT INTO LIMP HOME MODE, NOW A MONTH LATER WHILE ON MY WAY HOME FROM WORK WHEN I TURNED ONTO A STREET 2 NIGHTS IN A ROW THE OIL LIGHT WAS FLASHING BUT WENT OFF AFTER I MADE IT THROUGH THE TURN, AND I CHECKED THE OIL LEVEL THE SECOND NIGHT AND THE DIPSTICK HAD LITTLE TO NO VISIBLE OIL ON IT BUT THE OIL LIGHT STILL DOES NOT ILLUMINATE WHEN DRIVING OR WHEN IDILING ONLY WHEN TURNING WITH MOMENTUM, BUT THE 2.0 ENGINES ARE KNOWN TO DESTROY THEMSELVES DUE TO ROD BERING DAMAGE AND THAT UPDATE THEY DID SERVED TO FIVE AND EARLY ALERT AS TO WHEN IT DETECTS KNOCK BUT THESE ENGINES ARE ALSO KNOWN TO BURN OIL AND THE 2014-2015 MODEL YEARS ARE RECALLED FOR ENGINE FIRES BUT KIA SHOULD RECALL ALL THESE ENGINES SINCE THEY BURN OIL AND ARE DANGEROUS TO DRIVE BECAUSE THE OIL LIGHT IS NOT ILLUMINATING WHEN THE OIL IS CRITICALLY LOW AND NOW ENGINE DAMAGE MAY ALREADY BE PRESENT ON TOP OF THE KNOWN DEFECT IN THESE ENGINES.
Additional Notes:
LAST MONTH I TOOK MY CAR TO THE DEALERSHIP FOR AN ECU UPDATE WHICH KIA IS CALLING A 'PRODUCT IMPROVEMENT CAMPAIGN' FOR THE CARS COMPUTER SYSTEM TO PUT IT INTO LIMP HOME MODE, NOW A MONTH LATER WHILE ON MY WAY HOME FROM WORK WHEN I TURNED ONTO A STREET 2 NIGHTS IN A ROW THE OIL LIGHT WAS FLASHING BUT WENT OFF AFTER I MADE IT THROUGH THE TURN, AND I CHECKED THE OIL LEVEL THE SECOND NIGHT AND THE DIPSTICK HAD LITTLE TO NO VISIBLE OIL ON IT BUT THE OIL LIGHT STILL DOES NOT ILLUMINATE WHEN DRIVING OR WHEN IDILING ONLY WHEN TURNING WITH MOMENTUM, BUT THE 2.0 ENGINES ARE KNOWN TO DESTROY THEMSELVES DUE TO ROD BERING DAMAGE AND THAT UPDATE THEY DID SERVED TO FIVE AND EARLY ALERT AS TO WHEN IT DETECTS KNOCK BUT THESE ENGINES ARE ALSO KNOWN TO BURN OIL AND THE 2014-2015 MODEL YEARS ARE RECALLED FOR ENGINE FIRES BUT KIA SHOULD RECALL ALL THESE ENGINES SINCE THEY BURN OIL AND ARE DANGEROUS TO DRIVE BECAUSE THE OIL LIGHT IS NOT ILLUMINATING WHEN THE OIL IS CRITICALLY LOW AND NOW ENGINE DAMAGE MAY ALREADY BE PRESENT ON TOP OF THE KNOWN DEFECT IN THESE ENGINES.
Mfg Campaign: 11385400
Recall Date: Dec 29, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
LAST MONTH I TOOK MY CAR TO THE DEALERSHIP FOR AN ECU UPDATE WHICH KIA IS CALLING A 'PRODUCT IMPROVEMENT CAMPAIGN' FOR THE CARS COMPUTER SYSTEM TO PUT IT INTO LIMP HOME MODE, NOW A MONTH LATER WHILE ON MY WAY HOME FROM WORK WHEN I TURNED ONTO A STREET 2 NIGHTS IN A ROW THE OIL LIGHT WAS FLASHING BUT WENT OFF AFTER I MADE IT THROUGH THE TURN, AND I CHECKED THE OIL LEVEL THE SECOND NIGHT AND THE DIPSTICK HAD LITTLE TO NO VISIBLE OIL ON IT BUT THE OIL LIGHT STILL DOES NOT ILLUMINATE WHEN DRIVING OR WHEN IDILING ONLY WHEN TURNING WITH MOMENTUM, BUT THE 2.0 ENGINES ARE KNOWN TO DESTROY THEMSELVES DUE TO ROD BERING DAMAGE AND THAT UPDATE THEY DID SERVED TO FIVE AND EARLY ALERT AS TO WHEN IT DETECTS KNOCK BUT THESE ENGINES ARE ALSO KNOWN TO BURN OIL AND THE 2014-2015 MODEL YEARS ARE RECALLED FOR ENGINE FIRES BUT KIA SHOULD RECALL ALL THESE ENGINES SINCE THEY BURN OIL AND ARE DANGEROUS TO DRIVE BECAUSE THE OIL LIGHT IS NOT ILLUMINATING WHEN THE OIL IS CRITICALLY LOW AND NOW ENGINE DAMAGE MAY ALREADY BE PRESENT ON TOP OF THE KNOWN DEFECT IN THESE ENGINES.
Corrective Action:
LAST MONTH I TOOK MY CAR TO THE DEALERSHIP FOR AN ECU UPDATE WHICH KIA IS CALLING A 'PRODUCT IMPROVEMENT CAMPAIGN' FOR THE CARS COMPUTER SYSTEM TO PUT IT INTO LIMP HOME MODE, NOW A MONTH LATER WHILE ON MY WAY HOME FROM WORK WHEN I TURNED ONTO A STREET 2 NIGHTS IN A ROW THE OIL LIGHT WAS FLASHING BUT WENT OFF AFTER I MADE IT THROUGH THE TURN, AND I CHECKED THE OIL LEVEL THE SECOND NIGHT AND THE DIPSTICK HAD LITTLE TO NO VISIBLE OIL ON IT BUT THE OIL LIGHT STILL DOES NOT ILLUMINATE WHEN DRIVING OR WHEN IDILING ONLY WHEN TURNING WITH MOMENTUM, BUT THE 2.0 ENGINES ARE KNOWN TO DESTROY THEMSELVES DUE TO ROD BERING DAMAGE AND THAT UPDATE THEY DID SERVED TO FIVE AND EARLY ALERT AS TO WHEN IT DETECTS KNOCK BUT THESE ENGINES ARE ALSO KNOWN TO BURN OIL AND THE 2014-2015 MODEL YEARS ARE RECALLED FOR ENGINE FIRES BUT KIA SHOULD RECALL ALL THESE ENGINES SINCE THEY BURN OIL AND ARE DANGEROUS TO DRIVE BECAUSE THE OIL LIGHT IS NOT ILLUMINATING WHEN THE OIL IS CRITICALLY LOW AND NOW ENGINE DAMAGE MAY ALREADY BE PRESENT ON TOP OF THE KNOWN DEFECT IN THESE ENGINES.
Additional Notes:
LAST MONTH I TOOK MY CAR TO THE DEALERSHIP FOR AN ECU UPDATE WHICH KIA IS CALLING A 'PRODUCT IMPROVEMENT CAMPAIGN' FOR THE CARS COMPUTER SYSTEM TO PUT IT INTO LIMP HOME MODE, NOW A MONTH LATER WHILE ON MY WAY HOME FROM WORK WHEN I TURNED ONTO A STREET 2 NIGHTS IN A ROW THE OIL LIGHT WAS FLASHING BUT WENT OFF AFTER I MADE IT THROUGH THE TURN, AND I CHECKED THE OIL LEVEL THE SECOND NIGHT AND THE DIPSTICK HAD LITTLE TO NO VISIBLE OIL ON IT BUT THE OIL LIGHT STILL DOES NOT ILLUMINATE WHEN DRIVING OR WHEN IDILING ONLY WHEN TURNING WITH MOMENTUM, BUT THE 2.0 ENGINES ARE KNOWN TO DESTROY THEMSELVES DUE TO ROD BERING DAMAGE AND THAT UPDATE THEY DID SERVED TO FIVE AND EARLY ALERT AS TO WHEN IT DETECTS KNOCK BUT THESE ENGINES ARE ALSO KNOWN TO BURN OIL AND THE 2014-2015 MODEL YEARS ARE RECALLED FOR ENGINE FIRES BUT KIA SHOULD RECALL ALL THESE ENGINES SINCE THEY BURN OIL AND ARE DANGEROUS TO DRIVE BECAUSE THE OIL LIGHT IS NOT ILLUMINATING WHEN THE OIL IS CRITICALLY LOW AND NOW ENGINE DAMAGE MAY ALREADY BE PRESENT ON TOP OF THE KNOWN DEFECT IN THESE ENGINES.
Mfg Campaign: 11385400
Recall Date: Dec 29, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY 2016 KIA SOUL HAS CHECK ENGINE LIGHT MALFUNCTION. NO MECHANIC HAS DETERMINED WHAT IS THE CAUSE AND HOW TO CORRECT THIS MATTER. THE CAR HAS PROBLEMS WITH IDLING, AND PERFORMANCE. THE CAR HAS ONLY 37K MILES. AFTER SPENDING OVER $300, I WAS TOLD SORRY WE HAVE NO ANSWER. JUST IGNORE THE PROBLEM. WHAT HAPPENS IF IT CAUSES A FIRE OR BREAKS DOWN ON THE HIGHWAY? THE INTERNET IS INUNDATED WITH THE SAME ISSUE. KIA DEALERSHIPS CAN'T SEE MY CAR, BECAUSE THEY HAVE TOO MANY RECALLED CARS FOR ENGINE FIRES. WHAT IF MY CAR EXPLODES??? CATCHES FIRE? THERE IS SOMETHING WRONG WITH THIS CAR. I WANT IT RECALLED.
Corrective Action:
MY 2016 KIA SOUL HAS CHECK ENGINE LIGHT MALFUNCTION. NO MECHANIC HAS DETERMINED WHAT IS THE CAUSE AND HOW TO CORRECT THIS MATTER. THE CAR HAS PROBLEMS WITH IDLING, AND PERFORMANCE. THE CAR HAS ONLY 37K MILES. AFTER SPENDING OVER $300, I WAS TOLD SORRY WE HAVE NO ANSWER. JUST IGNORE THE PROBLEM. WHAT HAPPENS IF IT CAUSES A FIRE OR BREAKS DOWN ON THE HIGHWAY? THE INTERNET IS INUNDATED WITH THE SAME ISSUE. KIA DEALERSHIPS CAN'T SEE MY CAR, BECAUSE THEY HAVE TOO MANY RECALLED CARS FOR ENGINE FIRES. WHAT IF MY CAR EXPLODES??? CATCHES FIRE? THERE IS SOMETHING WRONG WITH THIS CAR. I WANT IT RECALLED.
Additional Notes:
MY 2016 KIA SOUL HAS CHECK ENGINE LIGHT MALFUNCTION. NO MECHANIC HAS DETERMINED WHAT IS THE CAUSE AND HOW TO CORRECT THIS MATTER. THE CAR HAS PROBLEMS WITH IDLING, AND PERFORMANCE. THE CAR HAS ONLY 37K MILES. AFTER SPENDING OVER $300, I WAS TOLD SORRY WE HAVE NO ANSWER. JUST IGNORE THE PROBLEM. WHAT HAPPENS IF IT CAUSES A FIRE OR BREAKS DOWN ON THE HIGHWAY? THE INTERNET IS INUNDATED WITH THE SAME ISSUE. KIA DEALERSHIPS CAN'T SEE MY CAR, BECAUSE THEY HAVE TOO MANY RECALLED CARS FOR ENGINE FIRES. WHAT IF MY CAR EXPLODES??? CATCHES FIRE? THERE IS SOMETHING WRONG WITH THIS CAR. I WANT IT RECALLED.
Mfg Campaign: 11385162
Recall Date: Dec 27, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2016 KIA SOUL 2.0 ENGINE LOSES POWER INTERMITTING ENGINE LIGHT INTERMITTING OIL LIGHT AND POSSIBLY RODS KNOCKING THE HIGHWAY AND TURNING
Corrective Action:
2016 KIA SOUL 2.0 ENGINE LOSES POWER INTERMITTING ENGINE LIGHT INTERMITTING OIL LIGHT AND POSSIBLY RODS KNOCKING THE HIGHWAY AND TURNING
Additional Notes:
2016 KIA SOUL 2.0 ENGINE LOSES POWER INTERMITTING ENGINE LIGHT INTERMITTING OIL LIGHT AND POSSIBLY RODS KNOCKING THE HIGHWAY AND TURNING
Mfg Campaign: 11384500
Recall Date: Dec 22, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I HAD RECEIVED MY LAST AN OIL CHANGE ON 8/3/2020 AT 78,901 MILES ON 10/20/2020 MY CARS OIL LIGHT TURNED ON WHILE IDLING, I TURNED DOWN MY MUSIC AND HEARD THE ENGINE HAD A SLIGHT RATTLE. I DROVE LESS THAN 6 MILES TRYING TO GET TO THE NEAREST SERVICE LOCATION AND THE ENGINE STALLED CAUSING ME TO PULL OVER ON THE SIDE OF THE HIGHWAY. UPON INSPECTING THE DIPSTICK IT WAS DETERMINED THAT THERE WAS LITTLE OIL ON MY DIPSTICK AND I WAS SITTING AT LESS THAN 81,500 MILES. I FILLED THE ENGINE WITH OIL IN HOPES TO GET IT GOING AND IT DID TURN ON BUT WAS MAKING AN EVEN LOUDER RATTLING NOISE. CHECKING THE DIPSTICK AGAIN, PIECES OF METAL COULD BE SEEN IN THE VERY BLACK OIL. THIS IS A SIMILAR COMPLAINT TO OTHER ENGINE RECALLS KIA HAS PUT OUT FOR SIMILAR ENGINES PRODUCED DURING THE SAME TIME FRAME. I TOOK MY VEHICLE TO THE LOCAL KIA DEALERSHIP AND NEITHER THEM NOR MY SERVICE AGREEMENT PROVIDER AGREED TO COVER REPAIR COSTS.
Corrective Action:
I HAD RECEIVED MY LAST AN OIL CHANGE ON 8/3/2020 AT 78,901 MILES ON 10/20/2020 MY CARS OIL LIGHT TURNED ON WHILE IDLING, I TURNED DOWN MY MUSIC AND HEARD THE ENGINE HAD A SLIGHT RATTLE. I DROVE LESS THAN 6 MILES TRYING TO GET TO THE NEAREST SERVICE LOCATION AND THE ENGINE STALLED CAUSING ME TO PULL OVER ON THE SIDE OF THE HIGHWAY. UPON INSPECTING THE DIPSTICK IT WAS DETERMINED THAT THERE WAS LITTLE OIL ON MY DIPSTICK AND I WAS SITTING AT LESS THAN 81,500 MILES. I FILLED THE ENGINE WITH OIL IN HOPES TO GET IT GOING AND IT DID TURN ON BUT WAS MAKING AN EVEN LOUDER RATTLING NOISE. CHECKING THE DIPSTICK AGAIN, PIECES OF METAL COULD BE SEEN IN THE VERY BLACK OIL. THIS IS A SIMILAR COMPLAINT TO OTHER ENGINE RECALLS KIA HAS PUT OUT FOR SIMILAR ENGINES PRODUCED DURING THE SAME TIME FRAME. I TOOK MY VEHICLE TO THE LOCAL KIA DEALERSHIP AND NEITHER THEM NOR MY SERVICE AGREEMENT PROVIDER AGREED TO COVER REPAIR COSTS.
Additional Notes:
I HAD RECEIVED MY LAST AN OIL CHANGE ON 8/3/2020 AT 78,901 MILES ON 10/20/2020 MY CARS OIL LIGHT TURNED ON WHILE IDLING, I TURNED DOWN MY MUSIC AND HEARD THE ENGINE HAD A SLIGHT RATTLE. I DROVE LESS THAN 6 MILES TRYING TO GET TO THE NEAREST SERVICE LOCATION AND THE ENGINE STALLED CAUSING ME TO PULL OVER ON THE SIDE OF THE HIGHWAY. UPON INSPECTING THE DIPSTICK IT WAS DETERMINED THAT THERE WAS LITTLE OIL ON MY DIPSTICK AND I WAS SITTING AT LESS THAN 81,500 MILES. I FILLED THE ENGINE WITH OIL IN HOPES TO GET IT GOING AND IT DID TURN ON BUT WAS MAKING AN EVEN LOUDER RATTLING NOISE. CHECKING THE DIPSTICK AGAIN, PIECES OF METAL COULD BE SEEN IN THE VERY BLACK OIL. THIS IS A SIMILAR COMPLAINT TO OTHER ENGINE RECALLS KIA HAS PUT OUT FOR SIMILAR ENGINES PRODUCED DURING THE SAME TIME FRAME. I TOOK MY VEHICLE TO THE LOCAL KIA DEALERSHIP AND NEITHER THEM NOR MY SERVICE AGREEMENT PROVIDER AGREED TO COVER REPAIR COSTS.
Mfg Campaign: 11384212
Recall Date: Dec 19, 2020
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
THE CRASH AT ABOUT 2:30AM EARLY TUESDAY MORNING ON NOV. 24, 2020, ON HER WAY HOME FROM HER NEARBY 2ND SHIFT JOB, MY WIFE'S 2016 KIA SOL WAS HIT HARD ON THE DRIVER'S SIDE BY A CAR BEING PURSUED BY POLICE. LUCKILY, AND POSSIBLY BECAUSE MY WIFE IS SHORT AND SITS HIGH, SHE APPEARS UNINJURED ALTHOUGH VISIBLY SHAKEN AND VERY NERVOUS ABOUT NIGHT DRIVING. MY WIFE HAD PULLED HER CAR OVER TO THE RIGHT SIDE OF THE 4+ LANE ROAD WHEN SHE HEARD SIRENS. WHILE PULLED OVER WITH THE CAR RUNNING AND HER FOOT ON THE BRAKE, THE PERPETRATOR'S VEHICLE CRASHED INTO THE DRIVER'S SIDE AND PUSHED HER CAR SEVERAL FEET FURTHER TO THE RIGHT, CRUMPLING THE DOORS AND BREAKING OFF THE LEFT REAR WHEEL AND SUSPENSION FROM THE IMPACT. THE POLICE REPORT SHOWED THAT THE PERPETRATOR'S VEHICLE APPROACHED HER CAR FROM THE FRONT LEFT, BUT THE VEHICLE HIT THE VERY SHORT KIA SQUARELY AND ONLY IN THE TWO DRIVER'S SIDE DOORS WITH NO DAMAGE TO THE FRONT OR REAR FENDERS. CLEARLY NOT SIDESWIPED WHERE THE ENTIRE SIDE WOULD HAVE BEEN DAMAGED. ALLSTATE INSURANCE TOTALED THE CAR AND PHOTOS FROM THE ACCIDENT SCENE AND TOWING YARD ARE ATTACHED, AS IS THE POLICE REPORT. NO AIRBAGS DEPLOYED! NONE OF THE KIA'S AIRBAGS DEPLOYED. WE BOUGHT THE CAR NEW IN LATE 2015 AND IT HAS BEEN COMPLETELY SERVICED SINCE THEN AT THE ORIGINAL KIA DEALER. THEY RECENTLY UPDATED THE CAR'S COMPUTER UNDER A KIA RECALL. ON DEC. 4, 2020, I CONTACTED THE KIA CONSUMER ASSISTANCE CENTER (KAYLEE C AT 949-468-4689) AND ASKED WHY THE AIRBAGS FAILED. AFTER LOOKING AT PHOTOS I SENT HER AND FROM THE COPART LOT, SHE QUICKLY SAID THE CAR WAS "SIDESWIPED AND NOT HIT HARD ENOUGH TO DEPLOY THE AIRBAGS". HER RESPONSE WAS PROTECTING KIA LINE AS ANY REVIEW OF THE PHOTOS SHOWS THAT HE CAR WAS HIT FROM THE SIDE VERY HARD AND NOT SIDESWIPED. I ASK THAT NHTSA INVESTIGATE THIS INCIDENT AS IT'S UNLIKELY THAT ONLY MY VEHICLE HAS THIS POTENTIALLY FATAL FLAW.
Corrective Action:
THE CRASH AT ABOUT 2:30AM EARLY TUESDAY MORNING ON NOV. 24, 2020, ON HER WAY HOME FROM HER NEARBY 2ND SHIFT JOB, MY WIFE'S 2016 KIA SOL WAS HIT HARD ON THE DRIVER'S SIDE BY A CAR BEING PURSUED BY POLICE. LUCKILY, AND POSSIBLY BECAUSE MY WIFE IS SHORT AND SITS HIGH, SHE APPEARS UNINJURED ALTHOUGH VISIBLY SHAKEN AND VERY NERVOUS ABOUT NIGHT DRIVING. MY WIFE HAD PULLED HER CAR OVER TO THE RIGHT SIDE OF THE 4+ LANE ROAD WHEN SHE HEARD SIRENS. WHILE PULLED OVER WITH THE CAR RUNNING AND HER FOOT ON THE BRAKE, THE PERPETRATOR'S VEHICLE CRASHED INTO THE DRIVER'S SIDE AND PUSHED HER CAR SEVERAL FEET FURTHER TO THE RIGHT, CRUMPLING THE DOORS AND BREAKING OFF THE LEFT REAR WHEEL AND SUSPENSION FROM THE IMPACT. THE POLICE REPORT SHOWED THAT THE PERPETRATOR'S VEHICLE APPROACHED HER CAR FROM THE FRONT LEFT, BUT THE VEHICLE HIT THE VERY SHORT KIA SQUARELY AND ONLY IN THE TWO DRIVER'S SIDE DOORS WITH NO DAMAGE TO THE FRONT OR REAR FENDERS. CLEARLY NOT SIDESWIPED WHERE THE ENTIRE SIDE WOULD HAVE BEEN DAMAGED. ALLSTATE INSURANCE TOTALED THE CAR AND PHOTOS FROM THE ACCIDENT SCENE AND TOWING YARD ARE ATTACHED, AS IS THE POLICE REPORT. NO AIRBAGS DEPLOYED! NONE OF THE KIA'S AIRBAGS DEPLOYED. WE BOUGHT THE CAR NEW IN LATE 2015 AND IT HAS BEEN COMPLETELY SERVICED SINCE THEN AT THE ORIGINAL KIA DEALER. THEY RECENTLY UPDATED THE CAR'S COMPUTER UNDER A KIA RECALL. ON DEC. 4, 2020, I CONTACTED THE KIA CONSUMER ASSISTANCE CENTER (KAYLEE C AT 949-468-4689) AND ASKED WHY THE AIRBAGS FAILED. AFTER LOOKING AT PHOTOS I SENT HER AND FROM THE COPART LOT, SHE QUICKLY SAID THE CAR WAS "SIDESWIPED AND NOT HIT HARD ENOUGH TO DEPLOY THE AIRBAGS". HER RESPONSE WAS PROTECTING KIA LINE AS ANY REVIEW OF THE PHOTOS SHOWS THAT HE CAR WAS HIT FROM THE SIDE VERY HARD AND NOT SIDESWIPED. I ASK THAT NHTSA INVESTIGATE THIS INCIDENT AS IT'S UNLIKELY THAT ONLY MY VEHICLE HAS THIS POTENTIALLY FATAL FLAW.
Additional Notes:
THE CRASH AT ABOUT 2:30AM EARLY TUESDAY MORNING ON NOV. 24, 2020, ON HER WAY HOME FROM HER NEARBY 2ND SHIFT JOB, MY WIFE'S 2016 KIA SOL WAS HIT HARD ON THE DRIVER'S SIDE BY A CAR BEING PURSUED BY POLICE. LUCKILY, AND POSSIBLY BECAUSE MY WIFE IS SHORT AND SITS HIGH, SHE APPEARS UNINJURED ALTHOUGH VISIBLY SHAKEN AND VERY NERVOUS ABOUT NIGHT DRIVING. MY WIFE HAD PULLED HER CAR OVER TO THE RIGHT SIDE OF THE 4+ LANE ROAD WHEN SHE HEARD SIRENS. WHILE PULLED OVER WITH THE CAR RUNNING AND HER FOOT ON THE BRAKE, THE PERPETRATOR'S VEHICLE CRASHED INTO THE DRIVER'S SIDE AND PUSHED HER CAR SEVERAL FEET FURTHER TO THE RIGHT, CRUMPLING THE DOORS AND BREAKING OFF THE LEFT REAR WHEEL AND SUSPENSION FROM THE IMPACT. THE POLICE REPORT SHOWED THAT THE PERPETRATOR'S VEHICLE APPROACHED HER CAR FROM THE FRONT LEFT, BUT THE VEHICLE HIT THE VERY SHORT KIA SQUARELY AND ONLY IN THE TWO DRIVER'S SIDE DOORS WITH NO DAMAGE TO THE FRONT OR REAR FENDERS. CLEARLY NOT SIDESWIPED WHERE THE ENTIRE SIDE WOULD HAVE BEEN DAMAGED. ALLSTATE INSURANCE TOTALED THE CAR AND PHOTOS FROM THE ACCIDENT SCENE AND TOWING YARD ARE ATTACHED, AS IS THE POLICE REPORT. NO AIRBAGS DEPLOYED! NONE OF THE KIA'S AIRBAGS DEPLOYED. WE BOUGHT THE CAR NEW IN LATE 2015 AND IT HAS BEEN COMPLETELY SERVICED SINCE THEN AT THE ORIGINAL KIA DEALER. THEY RECENTLY UPDATED THE CAR'S COMPUTER UNDER A KIA RECALL. ON DEC. 4, 2020, I CONTACTED THE KIA CONSUMER ASSISTANCE CENTER (KAYLEE C AT 949-468-4689) AND ASKED WHY THE AIRBAGS FAILED. AFTER LOOKING AT PHOTOS I SENT HER AND FROM THE COPART LOT, SHE QUICKLY SAID THE CAR WAS "SIDESWIPED AND NOT HIT HARD ENOUGH TO DEPLOY THE AIRBAGS". HER RESPONSE WAS PROTECTING KIA LINE AS ANY REVIEW OF THE PHOTOS SHOWS THAT HE CAR WAS HIT FROM THE SIDE VERY HARD AND NOT SIDESWIPED. I ASK THAT NHTSA INVESTIGATE THIS INCIDENT AS IT'S UNLIKELY THAT ONLY MY VEHICLE HAS THIS POTENTIALLY FATAL FLAW.
Mfg Campaign: 11383822
Recall Date: Dec 16, 2020
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE CRASH AT ABOUT 2:30AM EARLY TUESDAY MORNING ON NOV. 24, 2020, ON HER WAY HOME FROM HER NEARBY 2ND SHIFT JOB, MY WIFE'S 2016 KIA SOL WAS HIT HARD ON THE DRIVER'S SIDE BY A CAR BEING PURSUED BY POLICE. LUCKILY, AND POSSIBLY BECAUSE MY WIFE IS SHORT AND SITS HIGH, SHE APPEARS UNINJURED ALTHOUGH VISIBLY SHAKEN AND VERY NERVOUS ABOUT NIGHT DRIVING. MY WIFE HAD PULLED HER CAR OVER TO THE RIGHT SIDE OF THE 4+ LANE ROAD WHEN SHE HEARD SIRENS. WHILE PULLED OVER WITH THE CAR RUNNING AND HER FOOT ON THE BRAKE, THE PERPETRATOR'S VEHICLE CRASHED INTO THE DRIVER'S SIDE AND PUSHED HER CAR SEVERAL FEET FURTHER TO THE RIGHT, CRUMPLING THE DOORS AND BREAKING OFF THE LEFT REAR WHEEL AND SUSPENSION FROM THE IMPACT. THE POLICE REPORT SHOWED THAT THE PERPETRATOR'S VEHICLE APPROACHED HER CAR FROM THE FRONT LEFT, BUT THE VEHICLE HIT THE VERY SHORT KIA SQUARELY AND ONLY IN THE TWO DRIVER'S SIDE DOORS WITH NO DAMAGE TO THE FRONT OR REAR FENDERS. CLEARLY NOT SIDESWIPED WHERE THE ENTIRE SIDE WOULD HAVE BEEN DAMAGED. ALLSTATE INSURANCE TOTALED THE CAR AND PHOTOS FROM THE ACCIDENT SCENE AND TOWING YARD ARE ATTACHED, AS IS THE POLICE REPORT. NO AIRBAGS DEPLOYED! NONE OF THE KIA'S AIRBAGS DEPLOYED. WE BOUGHT THE CAR NEW IN LATE 2015 AND IT HAS BEEN COMPLETELY SERVICED SINCE THEN AT THE ORIGINAL KIA DEALER. THEY RECENTLY UPDATED THE CAR'S COMPUTER UNDER A KIA RECALL. ON DEC. 4, 2020, I CONTACTED THE KIA CONSUMER ASSISTANCE CENTER (KAYLEE C AT 949-468-4689) AND ASKED WHY THE AIRBAGS FAILED. AFTER LOOKING AT PHOTOS I SENT HER AND FROM THE COPART LOT, SHE QUICKLY SAID THE CAR WAS "SIDESWIPED AND NOT HIT HARD ENOUGH TO DEPLOY THE AIRBAGS". HER RESPONSE WAS PROTECTING KIA LINE AS ANY REVIEW OF THE PHOTOS SHOWS THAT HE CAR WAS HIT FROM THE SIDE VERY HARD AND NOT SIDESWIPED. I ASK THAT NHTSA INVESTIGATE THIS INCIDENT AS IT'S UNLIKELY THAT ONLY MY VEHICLE HAS THIS POTENTIALLY FATAL FLAW.
Corrective Action:
THE CRASH AT ABOUT 2:30AM EARLY TUESDAY MORNING ON NOV. 24, 2020, ON HER WAY HOME FROM HER NEARBY 2ND SHIFT JOB, MY WIFE'S 2016 KIA SOL WAS HIT HARD ON THE DRIVER'S SIDE BY A CAR BEING PURSUED BY POLICE. LUCKILY, AND POSSIBLY BECAUSE MY WIFE IS SHORT AND SITS HIGH, SHE APPEARS UNINJURED ALTHOUGH VISIBLY SHAKEN AND VERY NERVOUS ABOUT NIGHT DRIVING. MY WIFE HAD PULLED HER CAR OVER TO THE RIGHT SIDE OF THE 4+ LANE ROAD WHEN SHE HEARD SIRENS. WHILE PULLED OVER WITH THE CAR RUNNING AND HER FOOT ON THE BRAKE, THE PERPETRATOR'S VEHICLE CRASHED INTO THE DRIVER'S SIDE AND PUSHED HER CAR SEVERAL FEET FURTHER TO THE RIGHT, CRUMPLING THE DOORS AND BREAKING OFF THE LEFT REAR WHEEL AND SUSPENSION FROM THE IMPACT. THE POLICE REPORT SHOWED THAT THE PERPETRATOR'S VEHICLE APPROACHED HER CAR FROM THE FRONT LEFT, BUT THE VEHICLE HIT THE VERY SHORT KIA SQUARELY AND ONLY IN THE TWO DRIVER'S SIDE DOORS WITH NO DAMAGE TO THE FRONT OR REAR FENDERS. CLEARLY NOT SIDESWIPED WHERE THE ENTIRE SIDE WOULD HAVE BEEN DAMAGED. ALLSTATE INSURANCE TOTALED THE CAR AND PHOTOS FROM THE ACCIDENT SCENE AND TOWING YARD ARE ATTACHED, AS IS THE POLICE REPORT. NO AIRBAGS DEPLOYED! NONE OF THE KIA'S AIRBAGS DEPLOYED. WE BOUGHT THE CAR NEW IN LATE 2015 AND IT HAS BEEN COMPLETELY SERVICED SINCE THEN AT THE ORIGINAL KIA DEALER. THEY RECENTLY UPDATED THE CAR'S COMPUTER UNDER A KIA RECALL. ON DEC. 4, 2020, I CONTACTED THE KIA CONSUMER ASSISTANCE CENTER (KAYLEE C AT 949-468-4689) AND ASKED WHY THE AIRBAGS FAILED. AFTER LOOKING AT PHOTOS I SENT HER AND FROM THE COPART LOT, SHE QUICKLY SAID THE CAR WAS "SIDESWIPED AND NOT HIT HARD ENOUGH TO DEPLOY THE AIRBAGS". HER RESPONSE WAS PROTECTING KIA LINE AS ANY REVIEW OF THE PHOTOS SHOWS THAT HE CAR WAS HIT FROM THE SIDE VERY HARD AND NOT SIDESWIPED. I ASK THAT NHTSA INVESTIGATE THIS INCIDENT AS IT'S UNLIKELY THAT ONLY MY VEHICLE HAS THIS POTENTIALLY FATAL FLAW.
Additional Notes:
THE CRASH AT ABOUT 2:30AM EARLY TUESDAY MORNING ON NOV. 24, 2020, ON HER WAY HOME FROM HER NEARBY 2ND SHIFT JOB, MY WIFE'S 2016 KIA SOL WAS HIT HARD ON THE DRIVER'S SIDE BY A CAR BEING PURSUED BY POLICE. LUCKILY, AND POSSIBLY BECAUSE MY WIFE IS SHORT AND SITS HIGH, SHE APPEARS UNINJURED ALTHOUGH VISIBLY SHAKEN AND VERY NERVOUS ABOUT NIGHT DRIVING. MY WIFE HAD PULLED HER CAR OVER TO THE RIGHT SIDE OF THE 4+ LANE ROAD WHEN SHE HEARD SIRENS. WHILE PULLED OVER WITH THE CAR RUNNING AND HER FOOT ON THE BRAKE, THE PERPETRATOR'S VEHICLE CRASHED INTO THE DRIVER'S SIDE AND PUSHED HER CAR SEVERAL FEET FURTHER TO THE RIGHT, CRUMPLING THE DOORS AND BREAKING OFF THE LEFT REAR WHEEL AND SUSPENSION FROM THE IMPACT. THE POLICE REPORT SHOWED THAT THE PERPETRATOR'S VEHICLE APPROACHED HER CAR FROM THE FRONT LEFT, BUT THE VEHICLE HIT THE VERY SHORT KIA SQUARELY AND ONLY IN THE TWO DRIVER'S SIDE DOORS WITH NO DAMAGE TO THE FRONT OR REAR FENDERS. CLEARLY NOT SIDESWIPED WHERE THE ENTIRE SIDE WOULD HAVE BEEN DAMAGED. ALLSTATE INSURANCE TOTALED THE CAR AND PHOTOS FROM THE ACCIDENT SCENE AND TOWING YARD ARE ATTACHED, AS IS THE POLICE REPORT. NO AIRBAGS DEPLOYED! NONE OF THE KIA'S AIRBAGS DEPLOYED. WE BOUGHT THE CAR NEW IN LATE 2015 AND IT HAS BEEN COMPLETELY SERVICED SINCE THEN AT THE ORIGINAL KIA DEALER. THEY RECENTLY UPDATED THE CAR'S COMPUTER UNDER A KIA RECALL. ON DEC. 4, 2020, I CONTACTED THE KIA CONSUMER ASSISTANCE CENTER (KAYLEE C AT 949-468-4689) AND ASKED WHY THE AIRBAGS FAILED. AFTER LOOKING AT PHOTOS I SENT HER AND FROM THE COPART LOT, SHE QUICKLY SAID THE CAR WAS "SIDESWIPED AND NOT HIT HARD ENOUGH TO DEPLOY THE AIRBAGS". HER RESPONSE WAS PROTECTING KIA LINE AS ANY REVIEW OF THE PHOTOS SHOWS THAT HE CAR WAS HIT FROM THE SIDE VERY HARD AND NOT SIDESWIPED. I ASK THAT NHTSA INVESTIGATE THIS INCIDENT AS IT'S UNLIKELY THAT ONLY MY VEHICLE HAS THIS POTENTIALLY FATAL FLAW.
Mfg Campaign: 11383822
Recall Date: Dec 16, 2020
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
THE CRASH AT ABOUT 2:30AM EARLY TUESDAY MORNING ON NOV. 24, 2020, ON HER WAY HOME FROM HER NEARBY 2ND SHIFT JOB, MY WIFE'S 2016 KIA SOL WAS HIT HARD ON THE DRIVER'S SIDE BY A CAR BEING PURSUED BY POLICE. LUCKILY, AND POSSIBLY BECAUSE MY WIFE IS SHORT AND SITS HIGH, SHE APPEARS UNINJURED ALTHOUGH VISIBLY SHAKEN AND VERY NERVOUS ABOUT NIGHT DRIVING. MY WIFE HAD PULLED HER CAR OVER TO THE RIGHT SIDE OF THE 4+ LANE ROAD WHEN SHE HEARD SIRENS. WHILE PULLED OVER WITH THE CAR RUNNING AND HER FOOT ON THE BRAKE, THE PERPETRATOR'S VEHICLE CRASHED INTO THE DRIVER'S SIDE AND PUSHED HER CAR SEVERAL FEET FURTHER TO THE RIGHT, CRUMPLING THE DOORS AND BREAKING OFF THE LEFT REAR WHEEL AND SUSPENSION FROM THE IMPACT. THE POLICE REPORT SHOWED THAT THE PERPETRATOR'S VEHICLE APPROACHED HER CAR FROM THE FRONT LEFT, BUT THE VEHICLE HIT THE VERY SHORT KIA SQUARELY AND ONLY IN THE TWO DRIVER'S SIDE DOORS WITH NO DAMAGE TO THE FRONT OR REAR FENDERS. CLEARLY NOT SIDESWIPED WHERE THE ENTIRE SIDE WOULD HAVE BEEN DAMAGED. ALLSTATE INSURANCE TOTALED THE CAR AND PHOTOS FROM THE ACCIDENT SCENE AND TOWING YARD ARE ATTACHED, AS IS THE POLICE REPORT. NO AIRBAGS DEPLOYED! NONE OF THE KIA'S AIRBAGS DEPLOYED. WE BOUGHT THE CAR NEW IN LATE 2015 AND IT HAS BEEN COMPLETELY SERVICED SINCE THEN AT THE ORIGINAL KIA DEALER. THEY RECENTLY UPDATED THE CAR'S COMPUTER UNDER A KIA RECALL. ON DEC. 4, 2020, I CONTACTED THE KIA CONSUMER ASSISTANCE CENTER (KAYLEE C AT 949-468-4689) AND ASKED WHY THE AIRBAGS FAILED. AFTER LOOKING AT PHOTOS I SENT HER AND FROM THE COPART LOT, SHE QUICKLY SAID THE CAR WAS "SIDESWIPED AND NOT HIT HARD ENOUGH TO DEPLOY THE AIRBAGS". HER RESPONSE WAS PROTECTING KIA LINE AS ANY REVIEW OF THE PHOTOS SHOWS THAT HE CAR WAS HIT FROM THE SIDE VERY HARD AND NOT SIDESWIPED. I ASK THAT NHTSA INVESTIGATE THIS INCIDENT AS IT'S UNLIKELY THAT ONLY MY VEHICLE HAS THIS POTENTIALLY FATAL FLAW.
Corrective Action:
THE CRASH AT ABOUT 2:30AM EARLY TUESDAY MORNING ON NOV. 24, 2020, ON HER WAY HOME FROM HER NEARBY 2ND SHIFT JOB, MY WIFE'S 2016 KIA SOL WAS HIT HARD ON THE DRIVER'S SIDE BY A CAR BEING PURSUED BY POLICE. LUCKILY, AND POSSIBLY BECAUSE MY WIFE IS SHORT AND SITS HIGH, SHE APPEARS UNINJURED ALTHOUGH VISIBLY SHAKEN AND VERY NERVOUS ABOUT NIGHT DRIVING. MY WIFE HAD PULLED HER CAR OVER TO THE RIGHT SIDE OF THE 4+ LANE ROAD WHEN SHE HEARD SIRENS. WHILE PULLED OVER WITH THE CAR RUNNING AND HER FOOT ON THE BRAKE, THE PERPETRATOR'S VEHICLE CRASHED INTO THE DRIVER'S SIDE AND PUSHED HER CAR SEVERAL FEET FURTHER TO THE RIGHT, CRUMPLING THE DOORS AND BREAKING OFF THE LEFT REAR WHEEL AND SUSPENSION FROM THE IMPACT. THE POLICE REPORT SHOWED THAT THE PERPETRATOR'S VEHICLE APPROACHED HER CAR FROM THE FRONT LEFT, BUT THE VEHICLE HIT THE VERY SHORT KIA SQUARELY AND ONLY IN THE TWO DRIVER'S SIDE DOORS WITH NO DAMAGE TO THE FRONT OR REAR FENDERS. CLEARLY NOT SIDESWIPED WHERE THE ENTIRE SIDE WOULD HAVE BEEN DAMAGED. ALLSTATE INSURANCE TOTALED THE CAR AND PHOTOS FROM THE ACCIDENT SCENE AND TOWING YARD ARE ATTACHED, AS IS THE POLICE REPORT. NO AIRBAGS DEPLOYED! NONE OF THE KIA'S AIRBAGS DEPLOYED. WE BOUGHT THE CAR NEW IN LATE 2015 AND IT HAS BEEN COMPLETELY SERVICED SINCE THEN AT THE ORIGINAL KIA DEALER. THEY RECENTLY UPDATED THE CAR'S COMPUTER UNDER A KIA RECALL. ON DEC. 4, 2020, I CONTACTED THE KIA CONSUMER ASSISTANCE CENTER (KAYLEE C AT 949-468-4689) AND ASKED WHY THE AIRBAGS FAILED. AFTER LOOKING AT PHOTOS I SENT HER AND FROM THE COPART LOT, SHE QUICKLY SAID THE CAR WAS "SIDESWIPED AND NOT HIT HARD ENOUGH TO DEPLOY THE AIRBAGS". HER RESPONSE WAS PROTECTING KIA LINE AS ANY REVIEW OF THE PHOTOS SHOWS THAT HE CAR WAS HIT FROM THE SIDE VERY HARD AND NOT SIDESWIPED. I ASK THAT NHTSA INVESTIGATE THIS INCIDENT AS IT'S UNLIKELY THAT ONLY MY VEHICLE HAS THIS POTENTIALLY FATAL FLAW.
Additional Notes:
THE CRASH AT ABOUT 2:30AM EARLY TUESDAY MORNING ON NOV. 24, 2020, ON HER WAY HOME FROM HER NEARBY 2ND SHIFT JOB, MY WIFE'S 2016 KIA SOL WAS HIT HARD ON THE DRIVER'S SIDE BY A CAR BEING PURSUED BY POLICE. LUCKILY, AND POSSIBLY BECAUSE MY WIFE IS SHORT AND SITS HIGH, SHE APPEARS UNINJURED ALTHOUGH VISIBLY SHAKEN AND VERY NERVOUS ABOUT NIGHT DRIVING. MY WIFE HAD PULLED HER CAR OVER TO THE RIGHT SIDE OF THE 4+ LANE ROAD WHEN SHE HEARD SIRENS. WHILE PULLED OVER WITH THE CAR RUNNING AND HER FOOT ON THE BRAKE, THE PERPETRATOR'S VEHICLE CRASHED INTO THE DRIVER'S SIDE AND PUSHED HER CAR SEVERAL FEET FURTHER TO THE RIGHT, CRUMPLING THE DOORS AND BREAKING OFF THE LEFT REAR WHEEL AND SUSPENSION FROM THE IMPACT. THE POLICE REPORT SHOWED THAT THE PERPETRATOR'S VEHICLE APPROACHED HER CAR FROM THE FRONT LEFT, BUT THE VEHICLE HIT THE VERY SHORT KIA SQUARELY AND ONLY IN THE TWO DRIVER'S SIDE DOORS WITH NO DAMAGE TO THE FRONT OR REAR FENDERS. CLEARLY NOT SIDESWIPED WHERE THE ENTIRE SIDE WOULD HAVE BEEN DAMAGED. ALLSTATE INSURANCE TOTALED THE CAR AND PHOTOS FROM THE ACCIDENT SCENE AND TOWING YARD ARE ATTACHED, AS IS THE POLICE REPORT. NO AIRBAGS DEPLOYED! NONE OF THE KIA'S AIRBAGS DEPLOYED. WE BOUGHT THE CAR NEW IN LATE 2015 AND IT HAS BEEN COMPLETELY SERVICED SINCE THEN AT THE ORIGINAL KIA DEALER. THEY RECENTLY UPDATED THE CAR'S COMPUTER UNDER A KIA RECALL. ON DEC. 4, 2020, I CONTACTED THE KIA CONSUMER ASSISTANCE CENTER (KAYLEE C AT 949-468-4689) AND ASKED WHY THE AIRBAGS FAILED. AFTER LOOKING AT PHOTOS I SENT HER AND FROM THE COPART LOT, SHE QUICKLY SAID THE CAR WAS "SIDESWIPED AND NOT HIT HARD ENOUGH TO DEPLOY THE AIRBAGS". HER RESPONSE WAS PROTECTING KIA LINE AS ANY REVIEW OF THE PHOTOS SHOWS THAT HE CAR WAS HIT FROM THE SIDE VERY HARD AND NOT SIDESWIPED. I ASK THAT NHTSA INVESTIGATE THIS INCIDENT AS IT'S UNLIKELY THAT ONLY MY VEHICLE HAS THIS POTENTIALLY FATAL FLAW.
Mfg Campaign: 11383822
Recall Date: Dec 16, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHEN I CALLED THE DEALERSHIP ABOUT THE CODE THAT POPPED UP WHEN I USED MY READER TO READ THE CHECK ENGINE LIGHT THAT POPPED UP TWO DAYS BEFORE THANKSGIVING. IT SAID IT WAS THE CATALYTIC CONVERTER. THE KIA LADY TOOK MY VIN AND SAID THERE WAS NO RECALLS BUT EVERYONE WITH MY CAR WAS CALLING IN ABOUT IT. AND THE PART ITSELF IS 1200 DOLLARS. HOW MANY OTHERS HAVE TO GO THROUGH THE EXACT SAME THING WHICH ALSO SAYS IT CAN RESULT IN LOSS OF CONTROL. AS A MOTHER WITH A TODDLER WHO CHOSE THIS CAR BASED ON ITS AFFORDABILITY AND SAFETY FEATURES. THIS IS UNACCEPTABLE. THERE NEEDS TO BE AN ISSUE RECALLED IMMEDIATELY. THE CAR IS A 2016 KIA. THERES SHOULD BE NO REASON THAT I WOULD HAVE TO PAY 3000 DOLLARS TO REPLACE A PART THAT EVERYONE'S HAVING TO REPLACE OR YOUR CAR WILL LITERALLY BREAK DOWN FOR GOOD. THE PO50A CODE.
Corrective Action:
WHEN I CALLED THE DEALERSHIP ABOUT THE CODE THAT POPPED UP WHEN I USED MY READER TO READ THE CHECK ENGINE LIGHT THAT POPPED UP TWO DAYS BEFORE THANKSGIVING. IT SAID IT WAS THE CATALYTIC CONVERTER. THE KIA LADY TOOK MY VIN AND SAID THERE WAS NO RECALLS BUT EVERYONE WITH MY CAR WAS CALLING IN ABOUT IT. AND THE PART ITSELF IS 1200 DOLLARS. HOW MANY OTHERS HAVE TO GO THROUGH THE EXACT SAME THING WHICH ALSO SAYS IT CAN RESULT IN LOSS OF CONTROL. AS A MOTHER WITH A TODDLER WHO CHOSE THIS CAR BASED ON ITS AFFORDABILITY AND SAFETY FEATURES. THIS IS UNACCEPTABLE. THERE NEEDS TO BE AN ISSUE RECALLED IMMEDIATELY. THE CAR IS A 2016 KIA. THERES SHOULD BE NO REASON THAT I WOULD HAVE TO PAY 3000 DOLLARS TO REPLACE A PART THAT EVERYONE'S HAVING TO REPLACE OR YOUR CAR WILL LITERALLY BREAK DOWN FOR GOOD. THE PO50A CODE.
Additional Notes:
WHEN I CALLED THE DEALERSHIP ABOUT THE CODE THAT POPPED UP WHEN I USED MY READER TO READ THE CHECK ENGINE LIGHT THAT POPPED UP TWO DAYS BEFORE THANKSGIVING. IT SAID IT WAS THE CATALYTIC CONVERTER. THE KIA LADY TOOK MY VIN AND SAID THERE WAS NO RECALLS BUT EVERYONE WITH MY CAR WAS CALLING IN ABOUT IT. AND THE PART ITSELF IS 1200 DOLLARS. HOW MANY OTHERS HAVE TO GO THROUGH THE EXACT SAME THING WHICH ALSO SAYS IT CAN RESULT IN LOSS OF CONTROL. AS A MOTHER WITH A TODDLER WHO CHOSE THIS CAR BASED ON ITS AFFORDABILITY AND SAFETY FEATURES. THIS IS UNACCEPTABLE. THERE NEEDS TO BE AN ISSUE RECALLED IMMEDIATELY. THE CAR IS A 2016 KIA. THERES SHOULD BE NO REASON THAT I WOULD HAVE TO PAY 3000 DOLLARS TO REPLACE A PART THAT EVERYONE'S HAVING TO REPLACE OR YOUR CAR WILL LITERALLY BREAK DOWN FOR GOOD. THE PO50A CODE.
Mfg Campaign: 11383429
Recall Date: Dec 14, 2020
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN I CALLED THE DEALERSHIP ABOUT THE CODE THAT POPPED UP WHEN I USED MY READER TO READ THE CHECK ENGINE LIGHT THAT POPPED UP TWO DAYS BEFORE THANKSGIVING. IT SAID IT WAS THE CATALYTIC CONVERTER. THE KIA LADY TOOK MY VIN AND SAID THERE WAS NO RECALLS BUT EVERYONE WITH MY CAR WAS CALLING IN ABOUT IT. AND THE PART ITSELF IS 1200 DOLLARS. HOW MANY OTHERS HAVE TO GO THROUGH THE EXACT SAME THING WHICH ALSO SAYS IT CAN RESULT IN LOSS OF CONTROL. AS A MOTHER WITH A TODDLER WHO CHOSE THIS CAR BASED ON ITS AFFORDABILITY AND SAFETY FEATURES. THIS IS UNACCEPTABLE. THERE NEEDS TO BE AN ISSUE RECALLED IMMEDIATELY. THE CAR IS A 2016 KIA. THERES SHOULD BE NO REASON THAT I WOULD HAVE TO PAY 3000 DOLLARS TO REPLACE A PART THAT EVERYONE'S HAVING TO REPLACE OR YOUR CAR WILL LITERALLY BREAK DOWN FOR GOOD. THE PO50A CODE.
Corrective Action:
WHEN I CALLED THE DEALERSHIP ABOUT THE CODE THAT POPPED UP WHEN I USED MY READER TO READ THE CHECK ENGINE LIGHT THAT POPPED UP TWO DAYS BEFORE THANKSGIVING. IT SAID IT WAS THE CATALYTIC CONVERTER. THE KIA LADY TOOK MY VIN AND SAID THERE WAS NO RECALLS BUT EVERYONE WITH MY CAR WAS CALLING IN ABOUT IT. AND THE PART ITSELF IS 1200 DOLLARS. HOW MANY OTHERS HAVE TO GO THROUGH THE EXACT SAME THING WHICH ALSO SAYS IT CAN RESULT IN LOSS OF CONTROL. AS A MOTHER WITH A TODDLER WHO CHOSE THIS CAR BASED ON ITS AFFORDABILITY AND SAFETY FEATURES. THIS IS UNACCEPTABLE. THERE NEEDS TO BE AN ISSUE RECALLED IMMEDIATELY. THE CAR IS A 2016 KIA. THERES SHOULD BE NO REASON THAT I WOULD HAVE TO PAY 3000 DOLLARS TO REPLACE A PART THAT EVERYONE'S HAVING TO REPLACE OR YOUR CAR WILL LITERALLY BREAK DOWN FOR GOOD. THE PO50A CODE.
Additional Notes:
WHEN I CALLED THE DEALERSHIP ABOUT THE CODE THAT POPPED UP WHEN I USED MY READER TO READ THE CHECK ENGINE LIGHT THAT POPPED UP TWO DAYS BEFORE THANKSGIVING. IT SAID IT WAS THE CATALYTIC CONVERTER. THE KIA LADY TOOK MY VIN AND SAID THERE WAS NO RECALLS BUT EVERYONE WITH MY CAR WAS CALLING IN ABOUT IT. AND THE PART ITSELF IS 1200 DOLLARS. HOW MANY OTHERS HAVE TO GO THROUGH THE EXACT SAME THING WHICH ALSO SAYS IT CAN RESULT IN LOSS OF CONTROL. AS A MOTHER WITH A TODDLER WHO CHOSE THIS CAR BASED ON ITS AFFORDABILITY AND SAFETY FEATURES. THIS IS UNACCEPTABLE. THERE NEEDS TO BE AN ISSUE RECALLED IMMEDIATELY. THE CAR IS A 2016 KIA. THERES SHOULD BE NO REASON THAT I WOULD HAVE TO PAY 3000 DOLLARS TO REPLACE A PART THAT EVERYONE'S HAVING TO REPLACE OR YOUR CAR WILL LITERALLY BREAK DOWN FOR GOOD. THE PO50A CODE.
Mfg Campaign: 11383429
Recall Date: Dec 14, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I CALLED THE DEALERSHIP ABOUT THE CODE THAT POPPED UP WHEN I USED MY READER TO READ THE CHECK ENGINE LIGHT THAT POPPED UP TWO DAYS BEFORE THANKSGIVING. IT SAID IT WAS THE CATALYTIC CONVERTER. THE KIA LADY TOOK MY VIN AND SAID THERE WAS NO RECALLS BUT EVERYONE WITH MY CAR WAS CALLING IN ABOUT IT. AND THE PART ITSELF IS 1200 DOLLARS. HOW MANY OTHERS HAVE TO GO THROUGH THE EXACT SAME THING WHICH ALSO SAYS IT CAN RESULT IN LOSS OF CONTROL. AS A MOTHER WITH A TODDLER WHO CHOSE THIS CAR BASED ON ITS AFFORDABILITY AND SAFETY FEATURES. THIS IS UNACCEPTABLE. THERE NEEDS TO BE AN ISSUE RECALLED IMMEDIATELY. THE CAR IS A 2016 KIA. THERES SHOULD BE NO REASON THAT I WOULD HAVE TO PAY 3000 DOLLARS TO REPLACE A PART THAT EVERYONE'S HAVING TO REPLACE OR YOUR CAR WILL LITERALLY BREAK DOWN FOR GOOD. THE PO50A CODE.
Corrective Action:
WHEN I CALLED THE DEALERSHIP ABOUT THE CODE THAT POPPED UP WHEN I USED MY READER TO READ THE CHECK ENGINE LIGHT THAT POPPED UP TWO DAYS BEFORE THANKSGIVING. IT SAID IT WAS THE CATALYTIC CONVERTER. THE KIA LADY TOOK MY VIN AND SAID THERE WAS NO RECALLS BUT EVERYONE WITH MY CAR WAS CALLING IN ABOUT IT. AND THE PART ITSELF IS 1200 DOLLARS. HOW MANY OTHERS HAVE TO GO THROUGH THE EXACT SAME THING WHICH ALSO SAYS IT CAN RESULT IN LOSS OF CONTROL. AS A MOTHER WITH A TODDLER WHO CHOSE THIS CAR BASED ON ITS AFFORDABILITY AND SAFETY FEATURES. THIS IS UNACCEPTABLE. THERE NEEDS TO BE AN ISSUE RECALLED IMMEDIATELY. THE CAR IS A 2016 KIA. THERES SHOULD BE NO REASON THAT I WOULD HAVE TO PAY 3000 DOLLARS TO REPLACE A PART THAT EVERYONE'S HAVING TO REPLACE OR YOUR CAR WILL LITERALLY BREAK DOWN FOR GOOD. THE PO50A CODE.
Additional Notes:
WHEN I CALLED THE DEALERSHIP ABOUT THE CODE THAT POPPED UP WHEN I USED MY READER TO READ THE CHECK ENGINE LIGHT THAT POPPED UP TWO DAYS BEFORE THANKSGIVING. IT SAID IT WAS THE CATALYTIC CONVERTER. THE KIA LADY TOOK MY VIN AND SAID THERE WAS NO RECALLS BUT EVERYONE WITH MY CAR WAS CALLING IN ABOUT IT. AND THE PART ITSELF IS 1200 DOLLARS. HOW MANY OTHERS HAVE TO GO THROUGH THE EXACT SAME THING WHICH ALSO SAYS IT CAN RESULT IN LOSS OF CONTROL. AS A MOTHER WITH A TODDLER WHO CHOSE THIS CAR BASED ON ITS AFFORDABILITY AND SAFETY FEATURES. THIS IS UNACCEPTABLE. THERE NEEDS TO BE AN ISSUE RECALLED IMMEDIATELY. THE CAR IS A 2016 KIA. THERES SHOULD BE NO REASON THAT I WOULD HAVE TO PAY 3000 DOLLARS TO REPLACE A PART THAT EVERYONE'S HAVING TO REPLACE OR YOUR CAR WILL LITERALLY BREAK DOWN FOR GOOD. THE PO50A CODE.
Mfg Campaign: 11383429
Recall Date: Dec 14, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
STEVENS CREEK KIA IS DENYING TO FIX MY CATALYTIC CONVERTER EVEN THOUGH IT'S PART OF THE RECALL. THEY WANT TO CHARGE ME $250 FOR THE DIAGNOSTIC TEST AND TO FIX THE CONVERTER. THE RECALL DETAILS STATES THE DAMAGED CONVERTER WILL BE REPLACED AT NO COST TO THE CUSTOMER BUT THEY ARE DENYING ANY SERVICE UNLESS I PAY. I NOTIFIED KIA AND NOTHING IS BEING DONE. STEVENS CREEK KIA LIED TO ME THAT MY RECALL WAS DONE ON TUESDAY 12-8-20 AND WHEN I SHOWED UP MY CAR WAS STILL NOT RUNNING, THEY STILL GAVE ME MY KEYS AND TOLD ME IT WAS ALL GOOD TO GO. THEY PUT MY IN DANGER, MY CAR WOULD'VE BLOWN. THEY KNEW MY CAR WASN'T RUNNING AND STILL DIDN'T DO ANYTHING ABOUT IT AND LIED TO ME IT WAS READY AND WHEN I TOLD THEM THEY HAD TO CHECK THE CATALYTIC CONVERTER AS A PART OF THE RECALL BECAUSE THAT'S WHAT THE RECALL DETAIL STATES THEY COMPLETELY DENIED AND SAID IF I DON'T PAY FOR EVERYTHING THEY WON'T BE CHECKING OR FIXING ANYTHING. THE MANAGER AT STEVENS CREEK KIA HAS NO RESPECT OR REGARDING FOR CUSTOMER SAFETY HE HANDED ME MY CAR NOT RUNNING PAST 10 MILES WITH A BAD CATALYTIC CONVERTER EVEN THOUGH THAT'S WHAT THE RECALL SAYS TO REPLACE. I NEED TO SPEAK TO SOMEONE ON THE PHONE TO FURTHER EXPLAIN EVERYTHING THAT HAPPENED AND EXPLAIN IN MUCH GREATER DETAIL. I DON'T FEEL SAFE OR COMFORTABLE STEVENS CREEK KIA HANDLING MY VEHICLE AT THIS POINT. THEY DON'T CARE TO FIX MY RECALLED CAR.
Corrective Action:
STEVENS CREEK KIA IS DENYING TO FIX MY CATALYTIC CONVERTER EVEN THOUGH IT'S PART OF THE RECALL. THEY WANT TO CHARGE ME $250 FOR THE DIAGNOSTIC TEST AND TO FIX THE CONVERTER. THE RECALL DETAILS STATES THE DAMAGED CONVERTER WILL BE REPLACED AT NO COST TO THE CUSTOMER BUT THEY ARE DENYING ANY SERVICE UNLESS I PAY. I NOTIFIED KIA AND NOTHING IS BEING DONE. STEVENS CREEK KIA LIED TO ME THAT MY RECALL WAS DONE ON TUESDAY 12-8-20 AND WHEN I SHOWED UP MY CAR WAS STILL NOT RUNNING, THEY STILL GAVE ME MY KEYS AND TOLD ME IT WAS ALL GOOD TO GO. THEY PUT MY IN DANGER, MY CAR WOULD'VE BLOWN. THEY KNEW MY CAR WASN'T RUNNING AND STILL DIDN'T DO ANYTHING ABOUT IT AND LIED TO ME IT WAS READY AND WHEN I TOLD THEM THEY HAD TO CHECK THE CATALYTIC CONVERTER AS A PART OF THE RECALL BECAUSE THAT'S WHAT THE RECALL DETAIL STATES THEY COMPLETELY DENIED AND SAID IF I DON'T PAY FOR EVERYTHING THEY WON'T BE CHECKING OR FIXING ANYTHING. THE MANAGER AT STEVENS CREEK KIA HAS NO RESPECT OR REGARDING FOR CUSTOMER SAFETY HE HANDED ME MY CAR NOT RUNNING PAST 10 MILES WITH A BAD CATALYTIC CONVERTER EVEN THOUGH THAT'S WHAT THE RECALL SAYS TO REPLACE. I NEED TO SPEAK TO SOMEONE ON THE PHONE TO FURTHER EXPLAIN EVERYTHING THAT HAPPENED AND EXPLAIN IN MUCH GREATER DETAIL. I DON'T FEEL SAFE OR COMFORTABLE STEVENS CREEK KIA HANDLING MY VEHICLE AT THIS POINT. THEY DON'T CARE TO FIX MY RECALLED CAR.
Additional Notes:
STEVENS CREEK KIA IS DENYING TO FIX MY CATALYTIC CONVERTER EVEN THOUGH IT'S PART OF THE RECALL. THEY WANT TO CHARGE ME $250 FOR THE DIAGNOSTIC TEST AND TO FIX THE CONVERTER. THE RECALL DETAILS STATES THE DAMAGED CONVERTER WILL BE REPLACED AT NO COST TO THE CUSTOMER BUT THEY ARE DENYING ANY SERVICE UNLESS I PAY. I NOTIFIED KIA AND NOTHING IS BEING DONE. STEVENS CREEK KIA LIED TO ME THAT MY RECALL WAS DONE ON TUESDAY 12-8-20 AND WHEN I SHOWED UP MY CAR WAS STILL NOT RUNNING, THEY STILL GAVE ME MY KEYS AND TOLD ME IT WAS ALL GOOD TO GO. THEY PUT MY IN DANGER, MY CAR WOULD'VE BLOWN. THEY KNEW MY CAR WASN'T RUNNING AND STILL DIDN'T DO ANYTHING ABOUT IT AND LIED TO ME IT WAS READY AND WHEN I TOLD THEM THEY HAD TO CHECK THE CATALYTIC CONVERTER AS A PART OF THE RECALL BECAUSE THAT'S WHAT THE RECALL DETAIL STATES THEY COMPLETELY DENIED AND SAID IF I DON'T PAY FOR EVERYTHING THEY WON'T BE CHECKING OR FIXING ANYTHING. THE MANAGER AT STEVENS CREEK KIA HAS NO RESPECT OR REGARDING FOR CUSTOMER SAFETY HE HANDED ME MY CAR NOT RUNNING PAST 10 MILES WITH A BAD CATALYTIC CONVERTER EVEN THOUGH THAT'S WHAT THE RECALL SAYS TO REPLACE. I NEED TO SPEAK TO SOMEONE ON THE PHONE TO FURTHER EXPLAIN EVERYTHING THAT HAPPENED AND EXPLAIN IN MUCH GREATER DETAIL. I DON'T FEEL SAFE OR COMFORTABLE STEVENS CREEK KIA HANDLING MY VEHICLE AT THIS POINT. THEY DON'T CARE TO FIX MY RECALLED CAR.
Mfg Campaign: 11382813
Recall Date: Dec 10, 2020
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury