Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017 Sorento vehicles equipped with 3.3L engines. The engine crankshaft may have been improperly heat treated and may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC153
Recall Date: Sep 21, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Consumer Complaints
894 ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING(60MPH) ON I10 WEST BOUND IN NEW ORLEANS, LA AT AROUND 7:45PM ON APRIL 18TH, 2018 THE SUNROOF OF MY 2017 KIA SORENTO EXPLODED. IT WAS A CLEAR EVENING AND ONLY A FEW CARS AROUND ME ON THE HIGHWAY. TOOK CAR TO DEALERSHIP AND WAS TOLD BY THE SERVICES PARTS ASSOCIATE "IT WAS ROCK" AS IF HE WAS TRAINED TO AUTOMATICALLY SAY THAT WITHOUT EVEN LOOKING AT THE VEHICLE.
Corrective Action:
WHILE DRIVING(60MPH) ON I10 WEST BOUND IN NEW ORLEANS, LA AT AROUND 7:45PM ON APRIL 18TH, 2018 THE SUNROOF OF MY 2017 KIA SORENTO EXPLODED. IT WAS A CLEAR EVENING AND ONLY A FEW CARS AROUND ME ON THE HIGHWAY. TOOK CAR TO DEALERSHIP AND WAS TOLD BY THE SERVICES PARTS ASSOCIATE "IT WAS ROCK" AS IF HE WAS TRAINED TO AUTOMATICALLY SAY THAT WITHOUT EVEN LOOKING AT THE VEHICLE.
Additional Notes:
WHILE DRIVING(60MPH) ON I10 WEST BOUND IN NEW ORLEANS, LA AT AROUND 7:45PM ON APRIL 18TH, 2018 THE SUNROOF OF MY 2017 KIA SORENTO EXPLODED. IT WAS A CLEAR EVENING AND ONLY A FEW CARS AROUND ME ON THE HIGHWAY. TOOK CAR TO DEALERSHIP AND WAS TOLD BY THE SERVICES PARTS ASSOCIATE "IT WAS ROCK" AS IF HE WAS TRAINED TO AUTOMATICALLY SAY THAT WITHOUT EVEN LOOKING AT THE VEHICLE.
Mfg Campaign: 11089020
Recall Date: Apr 19, 2018
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLES RANDOMLY DOES NOT WANT ACCELERATE. SEEM MOST OFTEN ON TURNS IN TO ON COMING TRAFFIC BUT NOT ALWAYS. SOME TIME'S IT IT WILL DO IT JUST GOING FORWARD. I HAVE ALMOST BE CREAMED TWICE BECAUSE OF THIS. TOOK IT TO DEALER. THE SAID THEY COULD NOT FIND ANYTHING WRONG. THIS HAS ALSO HAPPEN TO FIANCEE. THIS DANGEROUS AND UNACCEPTABLE.AND SO WHERE DO I GO FROM HERE?
Corrective Action:
VEHICLES RANDOMLY DOES NOT WANT ACCELERATE. SEEM MOST OFTEN ON TURNS IN TO ON COMING TRAFFIC BUT NOT ALWAYS. SOME TIME'S IT IT WILL DO IT JUST GOING FORWARD. I HAVE ALMOST BE CREAMED TWICE BECAUSE OF THIS. TOOK IT TO DEALER. THE SAID THEY COULD NOT FIND ANYTHING WRONG. THIS HAS ALSO HAPPEN TO FIANCEE. THIS DANGEROUS AND UNACCEPTABLE.AND SO WHERE DO I GO FROM HERE?
Additional Notes:
VEHICLES RANDOMLY DOES NOT WANT ACCELERATE. SEEM MOST OFTEN ON TURNS IN TO ON COMING TRAFFIC BUT NOT ALWAYS. SOME TIME'S IT IT WILL DO IT JUST GOING FORWARD. I HAVE ALMOST BE CREAMED TWICE BECAUSE OF THIS. TOOK IT TO DEALER. THE SAID THEY COULD NOT FIND ANYTHING WRONG. THIS HAS ALSO HAPPEN TO FIANCEE. THIS DANGEROUS AND UNACCEPTABLE.AND SO WHERE DO I GO FROM HERE?
Mfg Campaign: 11083517
Recall Date: Apr 5, 2018
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE VEHICLE DID NOT FUNCTION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT 60 MPH. THE ENGINE RPM'S DROPPPED FROM 4,000 TO 1,000 AND THE ACCELERATOR AND TRANSMISSION WAS NOT RESPONDING. THE VEHICLE TOOK MULTIPLE ATTEMPTS TO BE OPERATED NORMALLY. THE DEALER COULD NOT REPLICATE THE CONDITION UPON A TEST DRIVE BY THEIR TECNICIAN. THIS FAILURE RECURRED ON SEVERAL OCCASIONS. NOTE: ACCORDING TO THE NHTSA, THIS IS THE EXACT SAME THING THAT HAS HAPPENED AND BEEN REPORTED BY OWNERS OF KIA OPTIMAS. THE DEALER ORDERED A HOSE ASSEMBLY AIR INTAKE PART TO BE INSTALLED UPON ARRIVAL UNDER SA303 PROCEDURE BUT DENIES IT HAS ANYTHING TO DO WITH THE ACCELERATION PROBLEM.
Corrective Action:
THE VEHICLE DID NOT FUNCTION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT 60 MPH. THE ENGINE RPM'S DROPPPED FROM 4,000 TO 1,000 AND THE ACCELERATOR AND TRANSMISSION WAS NOT RESPONDING. THE VEHICLE TOOK MULTIPLE ATTEMPTS TO BE OPERATED NORMALLY. THE DEALER COULD NOT REPLICATE THE CONDITION UPON A TEST DRIVE BY THEIR TECNICIAN. THIS FAILURE RECURRED ON SEVERAL OCCASIONS. NOTE: ACCORDING TO THE NHTSA, THIS IS THE EXACT SAME THING THAT HAS HAPPENED AND BEEN REPORTED BY OWNERS OF KIA OPTIMAS. THE DEALER ORDERED A HOSE ASSEMBLY AIR INTAKE PART TO BE INSTALLED UPON ARRIVAL UNDER SA303 PROCEDURE BUT DENIES IT HAS ANYTHING TO DO WITH THE ACCELERATION PROBLEM.
Additional Notes:
THE VEHICLE DID NOT FUNCTION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT 60 MPH. THE ENGINE RPM'S DROPPPED FROM 4,000 TO 1,000 AND THE ACCELERATOR AND TRANSMISSION WAS NOT RESPONDING. THE VEHICLE TOOK MULTIPLE ATTEMPTS TO BE OPERATED NORMALLY. THE DEALER COULD NOT REPLICATE THE CONDITION UPON A TEST DRIVE BY THEIR TECNICIAN. THIS FAILURE RECURRED ON SEVERAL OCCASIONS. NOTE: ACCORDING TO THE NHTSA, THIS IS THE EXACT SAME THING THAT HAS HAPPENED AND BEEN REPORTED BY OWNERS OF KIA OPTIMAS. THE DEALER ORDERED A HOSE ASSEMBLY AIR INTAKE PART TO BE INSTALLED UPON ARRIVAL UNDER SA303 PROCEDURE BUT DENIES IT HAS ANYTHING TO DO WITH THE ACCELERATION PROBLEM.
Mfg Campaign: 11080096
Recall Date: Mar 19, 2018
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
A FEW MONTHS AFTER PURCHASING THE 2017 KIA SORENTO WE BEGAN NOTICING STEERING ISSUES. IT DOESN'T HAPPEN ALL THE TIME BUT APPEARS TO HAPPEN AFTER THE CAR WARMS UP. YOU MUST CONSTANTLY ADJUST THE STEERING TO DRIVE STRAIGHT. THE CAR WILL DRIFT TO THE LEFT AND WHEN YOU TRY TO CORRECT, THE CAR FIGHTS YOU. ALL OF THE SUDDEN, THE STEERING RELEASES AND THEN THE CAR DRIFTS RIGHT AND THE STEERING FIGHTS YOU TRYING TO ADJUST LEFT. IT MAKES IT VERY DIFFICULT TO KEEP THE VEHICLE DRIVING STRAIGHT EVEN ON STRAIGHT, FLAT ROADS. I STATED BELOW THAT IT HAPPENED ON MARCH 6, 2017. THAT WAS THE FIRST DATE THE CAR WAS TAKEN TO THE DEALER FOR SERVICE BUT THE ISSUE HAS BEEN ONGOING SINCE BEFORE THAT DATE.
Corrective Action:
A FEW MONTHS AFTER PURCHASING THE 2017 KIA SORENTO WE BEGAN NOTICING STEERING ISSUES. IT DOESN'T HAPPEN ALL THE TIME BUT APPEARS TO HAPPEN AFTER THE CAR WARMS UP. YOU MUST CONSTANTLY ADJUST THE STEERING TO DRIVE STRAIGHT. THE CAR WILL DRIFT TO THE LEFT AND WHEN YOU TRY TO CORRECT, THE CAR FIGHTS YOU. ALL OF THE SUDDEN, THE STEERING RELEASES AND THEN THE CAR DRIFTS RIGHT AND THE STEERING FIGHTS YOU TRYING TO ADJUST LEFT. IT MAKES IT VERY DIFFICULT TO KEEP THE VEHICLE DRIVING STRAIGHT EVEN ON STRAIGHT, FLAT ROADS. I STATED BELOW THAT IT HAPPENED ON MARCH 6, 2017. THAT WAS THE FIRST DATE THE CAR WAS TAKEN TO THE DEALER FOR SERVICE BUT THE ISSUE HAS BEEN ONGOING SINCE BEFORE THAT DATE.
Additional Notes:
A FEW MONTHS AFTER PURCHASING THE 2017 KIA SORENTO WE BEGAN NOTICING STEERING ISSUES. IT DOESN'T HAPPEN ALL THE TIME BUT APPEARS TO HAPPEN AFTER THE CAR WARMS UP. YOU MUST CONSTANTLY ADJUST THE STEERING TO DRIVE STRAIGHT. THE CAR WILL DRIFT TO THE LEFT AND WHEN YOU TRY TO CORRECT, THE CAR FIGHTS YOU. ALL OF THE SUDDEN, THE STEERING RELEASES AND THEN THE CAR DRIFTS RIGHT AND THE STEERING FIGHTS YOU TRYING TO ADJUST LEFT. IT MAKES IT VERY DIFFICULT TO KEEP THE VEHICLE DRIVING STRAIGHT EVEN ON STRAIGHT, FLAT ROADS. I STATED BELOW THAT IT HAPPENED ON MARCH 6, 2017. THAT WAS THE FIRST DATE THE CAR WAS TAKEN TO THE DEALER FOR SERVICE BUT THE ISSUE HAS BEEN ONGOING SINCE BEFORE THAT DATE.
Mfg Campaign: 11080299
Recall Date: Mar 19, 2018
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHILE ON AUTO, HEADLIGHTS TURNED OFF WHEN THEY SHOULD NOT HAVE. TWO TIMES DURING DUSK/TWILIGHT, AND ONCE DURING THE NIGHT WITHIN A THREE WEEK PERIOD. THE TIME IT HAPPENED AT NIGHT, AND THE ONE TIME DURING TWILIGHT WAS ON AN UNLIT RURAL ROAD . THE OCCURRENCE DURING DUSK WAS AT A LIGHTED RURAL INTERSECTION.
Corrective Action:
WHILE ON AUTO, HEADLIGHTS TURNED OFF WHEN THEY SHOULD NOT HAVE. TWO TIMES DURING DUSK/TWILIGHT, AND ONCE DURING THE NIGHT WITHIN A THREE WEEK PERIOD. THE TIME IT HAPPENED AT NIGHT, AND THE ONE TIME DURING TWILIGHT WAS ON AN UNLIT RURAL ROAD . THE OCCURRENCE DURING DUSK WAS AT A LIGHTED RURAL INTERSECTION.
Additional Notes:
WHILE ON AUTO, HEADLIGHTS TURNED OFF WHEN THEY SHOULD NOT HAVE. TWO TIMES DURING DUSK/TWILIGHT, AND ONCE DURING THE NIGHT WITHIN A THREE WEEK PERIOD. THE TIME IT HAPPENED AT NIGHT, AND THE ONE TIME DURING TWILIGHT WAS ON AN UNLIT RURAL ROAD . THE OCCURRENCE DURING DUSK WAS AT A LIGHTED RURAL INTERSECTION.
Mfg Campaign: 11075088
Recall Date: Feb 26, 2018
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING THE CAR ON ANY ROAD (CITY OR HIGHWAY) IT WANTS TO DRIFT TO THE SIDE AND WHEN YOU GO TO CORRECT THE STEERING IT FEELS STICKY, FOR LACK OF BETTER WORDS, AND THERE IS A DELAY IN THE RESPONSE. SO I END UP OVER CORRECTING, AND I'M ALL OVER THE ROAD. THIS CAR IS SO UNSAFE AS IT IS RIGHT NOW. I'VE TAKEN MY CAR INTO THE DEALERSHIP TWICE, CALLED CONSUMER ADVISORS FOR KIA, HAS A TECH GO FOR A TEST DRIVE, AND SPOKE TO THE SERVICE MANAGER. WHILE THEY CAN VERIFY THERE'S AN ISSUE, THEY CAN'T DO ANYTHING TO FIX IT.
Corrective Action:
WHILE DRIVING THE CAR ON ANY ROAD (CITY OR HIGHWAY) IT WANTS TO DRIFT TO THE SIDE AND WHEN YOU GO TO CORRECT THE STEERING IT FEELS STICKY, FOR LACK OF BETTER WORDS, AND THERE IS A DELAY IN THE RESPONSE. SO I END UP OVER CORRECTING, AND I'M ALL OVER THE ROAD. THIS CAR IS SO UNSAFE AS IT IS RIGHT NOW. I'VE TAKEN MY CAR INTO THE DEALERSHIP TWICE, CALLED CONSUMER ADVISORS FOR KIA, HAS A TECH GO FOR A TEST DRIVE, AND SPOKE TO THE SERVICE MANAGER. WHILE THEY CAN VERIFY THERE'S AN ISSUE, THEY CAN'T DO ANYTHING TO FIX IT.
Additional Notes:
WHILE DRIVING THE CAR ON ANY ROAD (CITY OR HIGHWAY) IT WANTS TO DRIFT TO THE SIDE AND WHEN YOU GO TO CORRECT THE STEERING IT FEELS STICKY, FOR LACK OF BETTER WORDS, AND THERE IS A DELAY IN THE RESPONSE. SO I END UP OVER CORRECTING, AND I'M ALL OVER THE ROAD. THIS CAR IS SO UNSAFE AS IT IS RIGHT NOW. I'VE TAKEN MY CAR INTO THE DEALERSHIP TWICE, CALLED CONSUMER ADVISORS FOR KIA, HAS A TECH GO FOR A TEST DRIVE, AND SPOKE TO THE SERVICE MANAGER. WHILE THEY CAN VERIFY THERE'S AN ISSUE, THEY CAN'T DO ANYTHING TO FIX IT.
Mfg Campaign: 11066534
Recall Date: Feb 1, 2018
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE OPERATED NORMALLY AFTER IT WAS RESTARTED. THE VEHICLE WAS TAKEN TO LOU SOBH KIA (1135 BRUFORD RD, CUMMING, GA 30041), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE RECENTLY EXPERIENCED THE SAME FAILURE A SECOND TIME WHILE DRIVING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE OPERATED NORMALLY AFTER IT WAS RESTARTED. THE VEHICLE WAS TAKEN TO LOU SOBH KIA (1135 BRUFORD RD, CUMMING, GA 30041), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE RECENTLY EXPERIENCED THE SAME FAILURE A SECOND TIME WHILE DRIVING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE OPERATED NORMALLY AFTER IT WAS RESTARTED. THE VEHICLE WAS TAKEN TO LOU SOBH KIA (1135 BRUFORD RD, CUMMING, GA 30041), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE RECENTLY EXPERIENCED THE SAME FAILURE A SECOND TIME WHILE DRIVING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11064925
Recall Date: Jan 25, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE OPERATED NORMALLY AFTER IT WAS RESTARTED. THE VEHICLE WAS TAKEN TO LOU SOBH KIA (1135 BRUFORD RD, CUMMING, GA 30041), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE RECENTLY EXPERIENCED THE SAME FAILURE A SECOND TIME WHILE DRIVING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE OPERATED NORMALLY AFTER IT WAS RESTARTED. THE VEHICLE WAS TAKEN TO LOU SOBH KIA (1135 BRUFORD RD, CUMMING, GA 30041), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE RECENTLY EXPERIENCED THE SAME FAILURE A SECOND TIME WHILE DRIVING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE OPERATED NORMALLY AFTER IT WAS RESTARTED. THE VEHICLE WAS TAKEN TO LOU SOBH KIA (1135 BRUFORD RD, CUMMING, GA 30041), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE RECENTLY EXPERIENCED THE SAME FAILURE A SECOND TIME WHILE DRIVING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11064925
Recall Date: Jan 25, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ON FOUR DIFFERENT OCASIONS THIS VEHICLE COMPLETELY DIED EACH TIME WHILE GOING DIFFERENT SPEEDS. ONE OF THESE TIMES I WAS IN HIGH SPEED TRAFFIC ON AN EXPRESSWAY, ALMOST CAUSING A WRECK. THE FIRST TIME IT DIED I WAS ON A ROAD GOING ABOUT 40 MILES PER HOUR, THE SECOND TIME THE CHECK ENGINE LIGHT CAME ON AND IT STARTED MAKING A SURGING SOUND. THE THIRD TIME I WAS IN HIGH SPEED TRAFFIC GOING 65 AND IT COMPLETELY DIED, THE FOURTH TIME I HAD JUST STARTED DRIVING AND WAS GOING ABOUT 15 MPH WHEN IT DIED.
Corrective Action:
ON FOUR DIFFERENT OCASIONS THIS VEHICLE COMPLETELY DIED EACH TIME WHILE GOING DIFFERENT SPEEDS. ONE OF THESE TIMES I WAS IN HIGH SPEED TRAFFIC ON AN EXPRESSWAY, ALMOST CAUSING A WRECK. THE FIRST TIME IT DIED I WAS ON A ROAD GOING ABOUT 40 MILES PER HOUR, THE SECOND TIME THE CHECK ENGINE LIGHT CAME ON AND IT STARTED MAKING A SURGING SOUND. THE THIRD TIME I WAS IN HIGH SPEED TRAFFIC GOING 65 AND IT COMPLETELY DIED, THE FOURTH TIME I HAD JUST STARTED DRIVING AND WAS GOING ABOUT 15 MPH WHEN IT DIED.
Additional Notes:
ON FOUR DIFFERENT OCASIONS THIS VEHICLE COMPLETELY DIED EACH TIME WHILE GOING DIFFERENT SPEEDS. ONE OF THESE TIMES I WAS IN HIGH SPEED TRAFFIC ON AN EXPRESSWAY, ALMOST CAUSING A WRECK. THE FIRST TIME IT DIED I WAS ON A ROAD GOING ABOUT 40 MILES PER HOUR, THE SECOND TIME THE CHECK ENGINE LIGHT CAME ON AND IT STARTED MAKING A SURGING SOUND. THE THIRD TIME I WAS IN HIGH SPEED TRAFFIC GOING 65 AND IT COMPLETELY DIED, THE FOURTH TIME I HAD JUST STARTED DRIVING AND WAS GOING ABOUT 15 MPH WHEN IT DIED.
Mfg Campaign: 11062773
Recall Date: Jan 15, 2018
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ON FOUR DIFFERENT OCASIONS THIS VEHICLE COMPLETELY DIED EACH TIME WHILE GOING DIFFERENT SPEEDS. ONE OF THESE TIMES I WAS IN HIGH SPEED TRAFFIC ON AN EXPRESSWAY, ALMOST CAUSING A WRECK. THE FIRST TIME IT DIED I WAS ON A ROAD GOING ABOUT 40 MILES PER HOUR, THE SECOND TIME THE CHECK ENGINE LIGHT CAME ON AND IT STARTED MAKING A SURGING SOUND. THE THIRD TIME I WAS IN HIGH SPEED TRAFFIC GOING 65 AND IT COMPLETELY DIED, THE FOURTH TIME I HAD JUST STARTED DRIVING AND WAS GOING ABOUT 15 MPH WHEN IT DIED.
Corrective Action:
ON FOUR DIFFERENT OCASIONS THIS VEHICLE COMPLETELY DIED EACH TIME WHILE GOING DIFFERENT SPEEDS. ONE OF THESE TIMES I WAS IN HIGH SPEED TRAFFIC ON AN EXPRESSWAY, ALMOST CAUSING A WRECK. THE FIRST TIME IT DIED I WAS ON A ROAD GOING ABOUT 40 MILES PER HOUR, THE SECOND TIME THE CHECK ENGINE LIGHT CAME ON AND IT STARTED MAKING A SURGING SOUND. THE THIRD TIME I WAS IN HIGH SPEED TRAFFIC GOING 65 AND IT COMPLETELY DIED, THE FOURTH TIME I HAD JUST STARTED DRIVING AND WAS GOING ABOUT 15 MPH WHEN IT DIED.
Additional Notes:
ON FOUR DIFFERENT OCASIONS THIS VEHICLE COMPLETELY DIED EACH TIME WHILE GOING DIFFERENT SPEEDS. ONE OF THESE TIMES I WAS IN HIGH SPEED TRAFFIC ON AN EXPRESSWAY, ALMOST CAUSING A WRECK. THE FIRST TIME IT DIED I WAS ON A ROAD GOING ABOUT 40 MILES PER HOUR, THE SECOND TIME THE CHECK ENGINE LIGHT CAME ON AND IT STARTED MAKING A SURGING SOUND. THE THIRD TIME I WAS IN HIGH SPEED TRAFFIC GOING 65 AND IT COMPLETELY DIED, THE FOURTH TIME I HAD JUST STARTED DRIVING AND WAS GOING ABOUT 15 MPH WHEN IT DIED.
Mfg Campaign: 11062773
Recall Date: Jan 15, 2018
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON FOUR DIFFERENT OCASIONS THIS VEHICLE COMPLETELY DIED EACH TIME WHILE GOING DIFFERENT SPEEDS. ONE OF THESE TIMES I WAS IN HIGH SPEED TRAFFIC ON AN EXPRESSWAY, ALMOST CAUSING A WRECK. THE FIRST TIME IT DIED I WAS ON A ROAD GOING ABOUT 40 MILES PER HOUR, THE SECOND TIME THE CHECK ENGINE LIGHT CAME ON AND IT STARTED MAKING A SURGING SOUND. THE THIRD TIME I WAS IN HIGH SPEED TRAFFIC GOING 65 AND IT COMPLETELY DIED, THE FOURTH TIME I HAD JUST STARTED DRIVING AND WAS GOING ABOUT 15 MPH WHEN IT DIED.
Corrective Action:
ON FOUR DIFFERENT OCASIONS THIS VEHICLE COMPLETELY DIED EACH TIME WHILE GOING DIFFERENT SPEEDS. ONE OF THESE TIMES I WAS IN HIGH SPEED TRAFFIC ON AN EXPRESSWAY, ALMOST CAUSING A WRECK. THE FIRST TIME IT DIED I WAS ON A ROAD GOING ABOUT 40 MILES PER HOUR, THE SECOND TIME THE CHECK ENGINE LIGHT CAME ON AND IT STARTED MAKING A SURGING SOUND. THE THIRD TIME I WAS IN HIGH SPEED TRAFFIC GOING 65 AND IT COMPLETELY DIED, THE FOURTH TIME I HAD JUST STARTED DRIVING AND WAS GOING ABOUT 15 MPH WHEN IT DIED.
Additional Notes:
ON FOUR DIFFERENT OCASIONS THIS VEHICLE COMPLETELY DIED EACH TIME WHILE GOING DIFFERENT SPEEDS. ONE OF THESE TIMES I WAS IN HIGH SPEED TRAFFIC ON AN EXPRESSWAY, ALMOST CAUSING A WRECK. THE FIRST TIME IT DIED I WAS ON A ROAD GOING ABOUT 40 MILES PER HOUR, THE SECOND TIME THE CHECK ENGINE LIGHT CAME ON AND IT STARTED MAKING A SURGING SOUND. THE THIRD TIME I WAS IN HIGH SPEED TRAFFIC GOING 65 AND IT COMPLETELY DIED, THE FOURTH TIME I HAD JUST STARTED DRIVING AND WAS GOING ABOUT 15 MPH WHEN IT DIED.
Mfg Campaign: 11062773
Recall Date: Jan 15, 2018
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I'M REPORTING ON A SUNROOF THAT EXPLODED WITHOUT ANY APPARENT REASON. ON DECEMBER 29, 2017, MY WIFE AND I WERE RETURNING HOME FROM A TRIP IN OUR 2017 KIA SORENTO. (MILEAGE AT TIME OF INCIDENT WAS ABOUT 16,080) IT WAS PURCHASED NEW IN DECEMBER 2016. THE TIME WAS AROUND 10 AM, IT WAS RAINING AND ABOUT 37. THE HIGHWAY WAS BARE AND WET AND IN GOOD CONDITION ' NO POTHOLES OR ANYTHING OF THAT NATURE. WE WERE TRAVELING NORTH ON HIGHWAY 95 JUST NORTH OF LEWISTON, ID. THE POSTED SPEED IS 65 MPH AND THAT WAS THE SPEED I WAS TRAVELING. THERE WERE NO CARS WITHIN AT LEAST A HALF MILE IN FRONT OF US. THERE WERE NO CARS IN THE OPPOSITE LANES. THE UPHILL LANE WE WERE TRAVELING IN IS ACROSS FROM THE HILLSIDE WHICH IS ACROSS THE HIGHWAY TO THE WEST. THE HIGHWAY IS FOUR LANES WITH A MEDIAN AND JERSEY BARRIER. TO THE EAST OF THE LANE WE WERE TRAVELING IN, THE TERRAIN IS HILLY BUT NOT STEEP AND DOES NOT HANG ABOVE THE ROAD. (THIS IS TO ESTABLISH THAT THERE WERE NO AREAS WHERE A ROCK COULD RANDOMLY FALL OFF A HILLSIDE, BOUNCE UP AND FALL ONTO THE SUNROOF PANEL.) AT ABOUT 10:05, THERE WAS A TREMENDOUS NOISE AND INSTANTLY THERE WAS AN INITIAL RUSH OF AIR OUT OF THE CAR AFTER WHICH SOME BITS OF GLASS SHARDS CAME DOWN ON US. I COULD HEAR LARGE CHUNKS OF GLASS MOVING ALONG THE ROOF TOP TO THE REAR OF THE VEHICLE AND THE NOISE OF A SUDDENLY OPEN TOP. THE LINER WAS OPEN SO THERE WAS NO PROTECTION FROM THE GLASS OR THE ELEMENTS. I PULLED OVER AS SOON AS I SAFELY COULD TO INSPECT THE DAMAGE. I CLOSED THE LINER TO KEEP THE RAIN OUT, GOT OUT OF THE CAR AND STOOD ON THE DOOR JAMB TO GET A CLOSER LOOK. THE GLASS WAS POOCHED UP AROUND THE HOLE WHICH WAS ABOUT 2 FEET IN DIAMETER IN THE CENTER OF THE PANE. (THE PANE THAT SHATTERED WAS THE ONE THAT RETRACTS AND IS RIGHT ABOVE THE DRIVER AND PASSENGER SEATS.) WE LOOKED AROUND FOR GLASS AND THERE WERE JUST TINY BITS IN THE FRONT AREA.
Corrective Action:
I'M REPORTING ON A SUNROOF THAT EXPLODED WITHOUT ANY APPARENT REASON. ON DECEMBER 29, 2017, MY WIFE AND I WERE RETURNING HOME FROM A TRIP IN OUR 2017 KIA SORENTO. (MILEAGE AT TIME OF INCIDENT WAS ABOUT 16,080) IT WAS PURCHASED NEW IN DECEMBER 2016. THE TIME WAS AROUND 10 AM, IT WAS RAINING AND ABOUT 37. THE HIGHWAY WAS BARE AND WET AND IN GOOD CONDITION ' NO POTHOLES OR ANYTHING OF THAT NATURE. WE WERE TRAVELING NORTH ON HIGHWAY 95 JUST NORTH OF LEWISTON, ID. THE POSTED SPEED IS 65 MPH AND THAT WAS THE SPEED I WAS TRAVELING. THERE WERE NO CARS WITHIN AT LEAST A HALF MILE IN FRONT OF US. THERE WERE NO CARS IN THE OPPOSITE LANES. THE UPHILL LANE WE WERE TRAVELING IN IS ACROSS FROM THE HILLSIDE WHICH IS ACROSS THE HIGHWAY TO THE WEST. THE HIGHWAY IS FOUR LANES WITH A MEDIAN AND JERSEY BARRIER. TO THE EAST OF THE LANE WE WERE TRAVELING IN, THE TERRAIN IS HILLY BUT NOT STEEP AND DOES NOT HANG ABOVE THE ROAD. (THIS IS TO ESTABLISH THAT THERE WERE NO AREAS WHERE A ROCK COULD RANDOMLY FALL OFF A HILLSIDE, BOUNCE UP AND FALL ONTO THE SUNROOF PANEL.) AT ABOUT 10:05, THERE WAS A TREMENDOUS NOISE AND INSTANTLY THERE WAS AN INITIAL RUSH OF AIR OUT OF THE CAR AFTER WHICH SOME BITS OF GLASS SHARDS CAME DOWN ON US. I COULD HEAR LARGE CHUNKS OF GLASS MOVING ALONG THE ROOF TOP TO THE REAR OF THE VEHICLE AND THE NOISE OF A SUDDENLY OPEN TOP. THE LINER WAS OPEN SO THERE WAS NO PROTECTION FROM THE GLASS OR THE ELEMENTS. I PULLED OVER AS SOON AS I SAFELY COULD TO INSPECT THE DAMAGE. I CLOSED THE LINER TO KEEP THE RAIN OUT, GOT OUT OF THE CAR AND STOOD ON THE DOOR JAMB TO GET A CLOSER LOOK. THE GLASS WAS POOCHED UP AROUND THE HOLE WHICH WAS ABOUT 2 FEET IN DIAMETER IN THE CENTER OF THE PANE. (THE PANE THAT SHATTERED WAS THE ONE THAT RETRACTS AND IS RIGHT ABOVE THE DRIVER AND PASSENGER SEATS.) WE LOOKED AROUND FOR GLASS AND THERE WERE JUST TINY BITS IN THE FRONT AREA.
Additional Notes:
I'M REPORTING ON A SUNROOF THAT EXPLODED WITHOUT ANY APPARENT REASON. ON DECEMBER 29, 2017, MY WIFE AND I WERE RETURNING HOME FROM A TRIP IN OUR 2017 KIA SORENTO. (MILEAGE AT TIME OF INCIDENT WAS ABOUT 16,080) IT WAS PURCHASED NEW IN DECEMBER 2016. THE TIME WAS AROUND 10 AM, IT WAS RAINING AND ABOUT 37. THE HIGHWAY WAS BARE AND WET AND IN GOOD CONDITION ' NO POTHOLES OR ANYTHING OF THAT NATURE. WE WERE TRAVELING NORTH ON HIGHWAY 95 JUST NORTH OF LEWISTON, ID. THE POSTED SPEED IS 65 MPH AND THAT WAS THE SPEED I WAS TRAVELING. THERE WERE NO CARS WITHIN AT LEAST A HALF MILE IN FRONT OF US. THERE WERE NO CARS IN THE OPPOSITE LANES. THE UPHILL LANE WE WERE TRAVELING IN IS ACROSS FROM THE HILLSIDE WHICH IS ACROSS THE HIGHWAY TO THE WEST. THE HIGHWAY IS FOUR LANES WITH A MEDIAN AND JERSEY BARRIER. TO THE EAST OF THE LANE WE WERE TRAVELING IN, THE TERRAIN IS HILLY BUT NOT STEEP AND DOES NOT HANG ABOVE THE ROAD. (THIS IS TO ESTABLISH THAT THERE WERE NO AREAS WHERE A ROCK COULD RANDOMLY FALL OFF A HILLSIDE, BOUNCE UP AND FALL ONTO THE SUNROOF PANEL.) AT ABOUT 10:05, THERE WAS A TREMENDOUS NOISE AND INSTANTLY THERE WAS AN INITIAL RUSH OF AIR OUT OF THE CAR AFTER WHICH SOME BITS OF GLASS SHARDS CAME DOWN ON US. I COULD HEAR LARGE CHUNKS OF GLASS MOVING ALONG THE ROOF TOP TO THE REAR OF THE VEHICLE AND THE NOISE OF A SUDDENLY OPEN TOP. THE LINER WAS OPEN SO THERE WAS NO PROTECTION FROM THE GLASS OR THE ELEMENTS. I PULLED OVER AS SOON AS I SAFELY COULD TO INSPECT THE DAMAGE. I CLOSED THE LINER TO KEEP THE RAIN OUT, GOT OUT OF THE CAR AND STOOD ON THE DOOR JAMB TO GET A CLOSER LOOK. THE GLASS WAS POOCHED UP AROUND THE HOLE WHICH WAS ABOUT 2 FEET IN DIAMETER IN THE CENTER OF THE PANE. (THE PANE THAT SHATTERED WAS THE ONE THAT RETRACTS AND IS RIGHT ABOVE THE DRIVER AND PASSENGER SEATS.) WE LOOKED AROUND FOR GLASS AND THERE WERE JUST TINY BITS IN THE FRONT AREA.
Mfg Campaign: 11058232
Recall Date: Jan 3, 2018
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ASSIST EMERGENCY BRAKING/FORWARD COLLISION SYSTEM DOES NOT WORK TO IDENTIFY, WARN OF POTENTIAL IMPACT, AND DOES NOT APPLY EMERGENCY BRAKING FOR ANOTHER VEHICLE OR PEDESTRIAN AT ANY SPEED AS DESCRIBED IN 2017 KIA SORENTO MANUAL. THE VEHICLE DOES NOT DISPLAY ANY WARNING THAT THE SYSTEM IS NOT IN OPERATION.
Corrective Action:
ASSIST EMERGENCY BRAKING/FORWARD COLLISION SYSTEM DOES NOT WORK TO IDENTIFY, WARN OF POTENTIAL IMPACT, AND DOES NOT APPLY EMERGENCY BRAKING FOR ANOTHER VEHICLE OR PEDESTRIAN AT ANY SPEED AS DESCRIBED IN 2017 KIA SORENTO MANUAL. THE VEHICLE DOES NOT DISPLAY ANY WARNING THAT THE SYSTEM IS NOT IN OPERATION.
Additional Notes:
ASSIST EMERGENCY BRAKING/FORWARD COLLISION SYSTEM DOES NOT WORK TO IDENTIFY, WARN OF POTENTIAL IMPACT, AND DOES NOT APPLY EMERGENCY BRAKING FOR ANOTHER VEHICLE OR PEDESTRIAN AT ANY SPEED AS DESCRIBED IN 2017 KIA SORENTO MANUAL. THE VEHICLE DOES NOT DISPLAY ANY WARNING THAT THE SYSTEM IS NOT IN OPERATION.
Mfg Campaign: 11057204
Recall Date: Dec 28, 2017
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE WAS PARKED, AND RUNNING, ON SLOPED DRIVEWAY. MY WIFE, WHO HAD EXITED THE CAR, RETURNED TO TURN THE CAR OFF. SHE OPENED THE DOOR AND TURNED THE CAR OFF. THE CAR THEN BEGAN ROLLING DOWN THE DRIVEWAY. THE CAR DOOR WAS STILL OPEN AND MY WIFE ENDED UP RUNNING BACKWARDS WITH THE CAR, WHICH WENT INTO A STREET AND HIT A CURB. THE DOOR HIT MY MY WIFE IN THE HEAD CAUSING HER TO FALL. SHE SUSTAINED ROAD RASH ABRASIONS ON HER HIP AND SHOULDER. SHE HAS NO RECOLLECTION OF THE INCIDENT. SHE SPENT A NIGHT IN THE HOSPITAL AND HAD TO UNDERGO A CT SCAN, BRAIN MRI, EEG AND HIP XRAY. ALL THOSE TURNED OUT NEGATIVE. THE DIAGNOSIS FROM THE DOCTOR WAS TRANSIENT GLOBAL AMNESIA.
Corrective Action:
VEHICLE WAS PARKED, AND RUNNING, ON SLOPED DRIVEWAY. MY WIFE, WHO HAD EXITED THE CAR, RETURNED TO TURN THE CAR OFF. SHE OPENED THE DOOR AND TURNED THE CAR OFF. THE CAR THEN BEGAN ROLLING DOWN THE DRIVEWAY. THE CAR DOOR WAS STILL OPEN AND MY WIFE ENDED UP RUNNING BACKWARDS WITH THE CAR, WHICH WENT INTO A STREET AND HIT A CURB. THE DOOR HIT MY MY WIFE IN THE HEAD CAUSING HER TO FALL. SHE SUSTAINED ROAD RASH ABRASIONS ON HER HIP AND SHOULDER. SHE HAS NO RECOLLECTION OF THE INCIDENT. SHE SPENT A NIGHT IN THE HOSPITAL AND HAD TO UNDERGO A CT SCAN, BRAIN MRI, EEG AND HIP XRAY. ALL THOSE TURNED OUT NEGATIVE. THE DIAGNOSIS FROM THE DOCTOR WAS TRANSIENT GLOBAL AMNESIA.
Additional Notes:
VEHICLE WAS PARKED, AND RUNNING, ON SLOPED DRIVEWAY. MY WIFE, WHO HAD EXITED THE CAR, RETURNED TO TURN THE CAR OFF. SHE OPENED THE DOOR AND TURNED THE CAR OFF. THE CAR THEN BEGAN ROLLING DOWN THE DRIVEWAY. THE CAR DOOR WAS STILL OPEN AND MY WIFE ENDED UP RUNNING BACKWARDS WITH THE CAR, WHICH WENT INTO A STREET AND HIT A CURB. THE DOOR HIT MY MY WIFE IN THE HEAD CAUSING HER TO FALL. SHE SUSTAINED ROAD RASH ABRASIONS ON HER HIP AND SHOULDER. SHE HAS NO RECOLLECTION OF THE INCIDENT. SHE SPENT A NIGHT IN THE HOSPITAL AND HAD TO UNDERGO A CT SCAN, BRAIN MRI, EEG AND HIP XRAY. ALL THOSE TURNED OUT NEGATIVE. THE DIAGNOSIS FROM THE DOCTOR WAS TRANSIENT GLOBAL AMNESIA.
Mfg Campaign: 11056570
Recall Date: Dec 26, 2017
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AS I WAS MAKING A RIGHT HAND TURN ON TO A BUSY HIGHWAY, MY GAS PEDDLE STOPPED WORKING AND I WAS STUCK IN THE MIDDLE OF THE ROAD WITH ON COMING TRAFFIC. MY CAR WAS TAKEN TO KIA AND HAD A WIRE REPLACED THAT CONNECTED TO THE COMPUTER. A FEW DAYS LATER AS I WAS ON THE INTERSTATE MY CAR WAS TRYING TO DRIVE ITSELF. MY CAR WAS TRYING TO EXCEL FASTER THAN I WANTED IT TO GO. I WAS BEHIND A TRACKER TRAILER AND I WAS SCARED I WAS GOING TO HIT IT. MY CAR IS NOW AT KIA SERVICE. THEY WERE GOING TO REPLACE THE FULL THROTTLE BODY BUT THEN RECEIVED NOTICE TO PUT A HALT ON THAT BECAUSE OF ANOTHER ISSUE. I DO NOT FEEL SAFE PUTTING MY CHILDREN BACK IN THIS VEHICLE.
Corrective Action:
AS I WAS MAKING A RIGHT HAND TURN ON TO A BUSY HIGHWAY, MY GAS PEDDLE STOPPED WORKING AND I WAS STUCK IN THE MIDDLE OF THE ROAD WITH ON COMING TRAFFIC. MY CAR WAS TAKEN TO KIA AND HAD A WIRE REPLACED THAT CONNECTED TO THE COMPUTER. A FEW DAYS LATER AS I WAS ON THE INTERSTATE MY CAR WAS TRYING TO DRIVE ITSELF. MY CAR WAS TRYING TO EXCEL FASTER THAN I WANTED IT TO GO. I WAS BEHIND A TRACKER TRAILER AND I WAS SCARED I WAS GOING TO HIT IT. MY CAR IS NOW AT KIA SERVICE. THEY WERE GOING TO REPLACE THE FULL THROTTLE BODY BUT THEN RECEIVED NOTICE TO PUT A HALT ON THAT BECAUSE OF ANOTHER ISSUE. I DO NOT FEEL SAFE PUTTING MY CHILDREN BACK IN THIS VEHICLE.
Additional Notes:
AS I WAS MAKING A RIGHT HAND TURN ON TO A BUSY HIGHWAY, MY GAS PEDDLE STOPPED WORKING AND I WAS STUCK IN THE MIDDLE OF THE ROAD WITH ON COMING TRAFFIC. MY CAR WAS TAKEN TO KIA AND HAD A WIRE REPLACED THAT CONNECTED TO THE COMPUTER. A FEW DAYS LATER AS I WAS ON THE INTERSTATE MY CAR WAS TRYING TO DRIVE ITSELF. MY CAR WAS TRYING TO EXCEL FASTER THAN I WANTED IT TO GO. I WAS BEHIND A TRACKER TRAILER AND I WAS SCARED I WAS GOING TO HIT IT. MY CAR IS NOW AT KIA SERVICE. THEY WERE GOING TO REPLACE THE FULL THROTTLE BODY BUT THEN RECEIVED NOTICE TO PUT A HALT ON THAT BECAUSE OF ANOTHER ISSUE. I DO NOT FEEL SAFE PUTTING MY CHILDREN BACK IN THIS VEHICLE.
Mfg Campaign: 11056611
Recall Date: Dec 26, 2017
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS HAVE GONE OUT ON TWO SEPARATE OCCASIONS, WHILE OPERATING THE VEHICLE AT NIGHT WITH THE HEADLIGHT CONTROL IN THE AUTO MODE. THE HEADLIGHTS COMPLETELY SHUTDOWN FOR APPROXIMATELY 2 TO 3 SECONDS DURING THIS ISSUE AND AUTOMATICALLY CAME BACK ON. BOTH TIMES THIS OCCURRED AT HIGHWAY SPEEDS WITH NO OTHER LIGHT SOURCE IN THE AREA. THE VEHICLE HAS BEEN CHECKED BY THE LOCAL KIA DEALER. THE ISSUE COULD NOT BE DUPLICATED BY THE SERVICE DEPARTMENT AND NO TROUBLE CODES WERE FOUND. WE HAVE BEEN INSTRUCTED TO ONLY OPERATE THE VEHICLE WITH THE HEADLIGHTS IN THE MANUAL MODE.
Corrective Action:
THE HEADLIGHTS HAVE GONE OUT ON TWO SEPARATE OCCASIONS, WHILE OPERATING THE VEHICLE AT NIGHT WITH THE HEADLIGHT CONTROL IN THE AUTO MODE. THE HEADLIGHTS COMPLETELY SHUTDOWN FOR APPROXIMATELY 2 TO 3 SECONDS DURING THIS ISSUE AND AUTOMATICALLY CAME BACK ON. BOTH TIMES THIS OCCURRED AT HIGHWAY SPEEDS WITH NO OTHER LIGHT SOURCE IN THE AREA. THE VEHICLE HAS BEEN CHECKED BY THE LOCAL KIA DEALER. THE ISSUE COULD NOT BE DUPLICATED BY THE SERVICE DEPARTMENT AND NO TROUBLE CODES WERE FOUND. WE HAVE BEEN INSTRUCTED TO ONLY OPERATE THE VEHICLE WITH THE HEADLIGHTS IN THE MANUAL MODE.
Additional Notes:
THE HEADLIGHTS HAVE GONE OUT ON TWO SEPARATE OCCASIONS, WHILE OPERATING THE VEHICLE AT NIGHT WITH THE HEADLIGHT CONTROL IN THE AUTO MODE. THE HEADLIGHTS COMPLETELY SHUTDOWN FOR APPROXIMATELY 2 TO 3 SECONDS DURING THIS ISSUE AND AUTOMATICALLY CAME BACK ON. BOTH TIMES THIS OCCURRED AT HIGHWAY SPEEDS WITH NO OTHER LIGHT SOURCE IN THE AREA. THE VEHICLE HAS BEEN CHECKED BY THE LOCAL KIA DEALER. THE ISSUE COULD NOT BE DUPLICATED BY THE SERVICE DEPARTMENT AND NO TROUBLE CODES WERE FOUND. WE HAVE BEEN INSTRUCTED TO ONLY OPERATE THE VEHICLE WITH THE HEADLIGHTS IN THE MANUAL MODE.
Mfg Campaign: 11048772
Recall Date: Nov 27, 2017
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OUR SUNROOF EXPLODED WHILE DRIVING SOUTH ON US I-5 JUST NORTH OF EVERETT, WA. THE GLASS BLEW UPWARD OUT OF THE CAR & GLASS SHARDS FLEW ON US AND OUR DOG. WE CLOSED THE FABRIC ROOF COVER SO THE GLASS WOULDN'T FALL ON US. KIA TACOMA SAID IT WAS NOT COVERED BY WARRENTEE. THEY REPLACED THE SUNROOF SO WE COULD CONTINUE OUR TRIP TO ARIZONA. THE COST WAS $944 US. WE CONTACTED KIA CANADA WHO HAVE OPENED A CLAIM BUT WE DON'T KNOW IF WE WILL BE REIMBURSED. THIS PROBLEM HAS EXISTED FOR SEVERAL YEARS. I HOPE PEOPLE WILL REPORT IT TO YOU SO THAT YOU CAN INSIST ON A BETTER QUALITY FOR SAFE SUNROOFS.
Corrective Action:
OUR SUNROOF EXPLODED WHILE DRIVING SOUTH ON US I-5 JUST NORTH OF EVERETT, WA. THE GLASS BLEW UPWARD OUT OF THE CAR & GLASS SHARDS FLEW ON US AND OUR DOG. WE CLOSED THE FABRIC ROOF COVER SO THE GLASS WOULDN'T FALL ON US. KIA TACOMA SAID IT WAS NOT COVERED BY WARRENTEE. THEY REPLACED THE SUNROOF SO WE COULD CONTINUE OUR TRIP TO ARIZONA. THE COST WAS $944 US. WE CONTACTED KIA CANADA WHO HAVE OPENED A CLAIM BUT WE DON'T KNOW IF WE WILL BE REIMBURSED. THIS PROBLEM HAS EXISTED FOR SEVERAL YEARS. I HOPE PEOPLE WILL REPORT IT TO YOU SO THAT YOU CAN INSIST ON A BETTER QUALITY FOR SAFE SUNROOFS.
Additional Notes:
OUR SUNROOF EXPLODED WHILE DRIVING SOUTH ON US I-5 JUST NORTH OF EVERETT, WA. THE GLASS BLEW UPWARD OUT OF THE CAR & GLASS SHARDS FLEW ON US AND OUR DOG. WE CLOSED THE FABRIC ROOF COVER SO THE GLASS WOULDN'T FALL ON US. KIA TACOMA SAID IT WAS NOT COVERED BY WARRENTEE. THEY REPLACED THE SUNROOF SO WE COULD CONTINUE OUR TRIP TO ARIZONA. THE COST WAS $944 US. WE CONTACTED KIA CANADA WHO HAVE OPENED A CLAIM BUT WE DON'T KNOW IF WE WILL BE REIMBURSED. THIS PROBLEM HAS EXISTED FOR SEVERAL YEARS. I HOPE PEOPLE WILL REPORT IT TO YOU SO THAT YOU CAN INSIST ON A BETTER QUALITY FOR SAFE SUNROOFS.
Mfg Campaign: 11044636
Recall Date: Nov 8, 2017
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY VIN IS COMING UP AS INVALID WHEN I SEARCH FOR RECALLS. [XXX] IS WHAT IS ON MY REGISTRATION AND ON THE DASH. ATTACHED IS A PICTURE OF THE DASH VIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
MY VIN IS COMING UP AS INVALID WHEN I SEARCH FOR RECALLS. [XXX] IS WHAT IS ON MY REGISTRATION AND ON THE DASH. ATTACHED IS A PICTURE OF THE DASH VIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
MY VIN IS COMING UP AS INVALID WHEN I SEARCH FOR RECALLS. [XXX] IS WHAT IS ON MY REGISTRATION AND ON THE DASH. ATTACHED IS A PICTURE OF THE DASH VIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11043107
Recall Date: Nov 3, 2017
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DIFFICULTY ACCELERATING IN CONGESTED STOP-AND-GO TRAFFIC AND/OR WHEN PULLING OUT FROM A STOP SIGN OR TRAFFIC LIGHT. IT'S AS IF THE CAR DOES NOT GET ANY GAS, AND THEN IT LUNGES FORWARD. WE WERE ON A FOUR-WEEK CROSS-COUNTRY TRIP AND FELT VERY UNSAFE. FOUR DEALERSHIPS HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM OR DIAGNOSE OR REPAIR IT.
Corrective Action:
DIFFICULTY ACCELERATING IN CONGESTED STOP-AND-GO TRAFFIC AND/OR WHEN PULLING OUT FROM A STOP SIGN OR TRAFFIC LIGHT. IT'S AS IF THE CAR DOES NOT GET ANY GAS, AND THEN IT LUNGES FORWARD. WE WERE ON A FOUR-WEEK CROSS-COUNTRY TRIP AND FELT VERY UNSAFE. FOUR DEALERSHIPS HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM OR DIAGNOSE OR REPAIR IT.
Additional Notes:
DIFFICULTY ACCELERATING IN CONGESTED STOP-AND-GO TRAFFIC AND/OR WHEN PULLING OUT FROM A STOP SIGN OR TRAFFIC LIGHT. IT'S AS IF THE CAR DOES NOT GET ANY GAS, AND THEN IT LUNGES FORWARD. WE WERE ON A FOUR-WEEK CROSS-COUNTRY TRIP AND FELT VERY UNSAFE. FOUR DEALERSHIPS HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM OR DIAGNOSE OR REPAIR IT.
Mfg Campaign: 11041007
Recall Date: Oct 30, 2017
Kia America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
LR SEAT BELT BAYONET FAILED TO RETURN TO FLAT, WHEN PASSENGER ENTERED CAR, DURING TURNING AND TWISTING GETTING IN, HEAD STRUCK BAYONET CAUSING CONCUSSION.
Corrective Action:
LR SEAT BELT BAYONET FAILED TO RETURN TO FLAT, WHEN PASSENGER ENTERED CAR, DURING TURNING AND TWISTING GETTING IN, HEAD STRUCK BAYONET CAUSING CONCUSSION.
Additional Notes:
LR SEAT BELT BAYONET FAILED TO RETURN TO FLAT, WHEN PASSENGER ENTERED CAR, DURING TURNING AND TWISTING GETTING IN, HEAD STRUCK BAYONET CAUSING CONCUSSION.
Mfg Campaign: 11039263
Recall Date: Oct 24, 2017
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