Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017 Sorento vehicles equipped with 3.3L engines. The engine crankshaft may have been improperly heat treated and may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC153
Recall Date: Sep 21, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Consumer Complaints
894 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle has 64000 miles, I was driving at 70 mph on highway with no warning the engine cut out lost power, engine light was now on. Had it towed to Kia dealership was told engine failure is a problem with this vehicle as well as excessive burning oil and I had to pay $500 to have engine cleansed, told it would not fix the problem but engine cleanse was the recommended step. Told to drive car for 1000 miles bring it back to have oil checked then I am to drive it, not to check the oil or add oil and drive it until the engine goes out again then have it towed back to the dealership. Didn’t even make it to 1000 miles check engine light came on, now being told it is the intake manifold that needs replaced not covered under warranty and this will cost me $1000 and still refuse to replace the problematic engine. Asked technician if the lower engine issues could cause damage to other parts of my engine not covered by lifetime warranty for lower engine to which I was told he didn’t think so but couldn’t say for sure. Contacted Kia customer center received an apathetic response to my concerns and merely offered to mail me a hard copy of the details of the warranty told not sure why the technician told me not to check or add oil as that would be owner negligence and engine would then not be covered by lifetime warranty. Kia is consciously putting my family at risk by refusing to resolve the clear problem with this engine. Their actions are negligent. They willingly took my money for a vehicle that they know he problems but refuse to remedy the issues.
Corrective Action:
Vehicle has 64000 miles, I was driving at 70 mph on highway with no warning the engine cut out lost power, engine light was now on. Had it towed to Kia dealership was told engine failure is a problem with this vehicle as well as excessive burning oil and I had to pay $500 to have engine cleansed, told it would not fix the problem but engine cleanse was the recommended step. Told to drive car for 1000 miles bring it back to have oil checked then I am to drive it, not to check the oil or add oil and drive it until the engine goes out again then have it towed back to the dealership. Didn’t even make it to 1000 miles check engine light came on, now being told it is the intake manifold that needs replaced not covered under warranty and this will cost me $1000 and still refuse to replace the problematic engine. Asked technician if the lower engine issues could cause damage to other parts of my engine not covered by lifetime warranty for lower engine to which I was told he didn’t think so but couldn’t say for sure. Contacted Kia customer center received an apathetic response to my concerns and merely offered to mail me a hard copy of the details of the warranty told not sure why the technician told me not to check or add oil as that would be owner negligence and engine would then not be covered by lifetime warranty. Kia is consciously putting my family at risk by refusing to resolve the clear problem with this engine. Their actions are negligent. They willingly took my money for a vehicle that they know he problems but refuse to remedy the issues.
Additional Notes:
Vehicle has 64000 miles, I was driving at 70 mph on highway with no warning the engine cut out lost power, engine light was now on. Had it towed to Kia dealership was told engine failure is a problem with this vehicle as well as excessive burning oil and I had to pay $500 to have engine cleansed, told it would not fix the problem but engine cleanse was the recommended step. Told to drive car for 1000 miles bring it back to have oil checked then I am to drive it, not to check the oil or add oil and drive it until the engine goes out again then have it towed back to the dealership. Didn’t even make it to 1000 miles check engine light came on, now being told it is the intake manifold that needs replaced not covered under warranty and this will cost me $1000 and still refuse to replace the problematic engine. Asked technician if the lower engine issues could cause damage to other parts of my engine not covered by lifetime warranty for lower engine to which I was told he didn’t think so but couldn’t say for sure. Contacted Kia customer center received an apathetic response to my concerns and merely offered to mail me a hard copy of the details of the warranty told not sure why the technician told me not to check or add oil as that would be owner negligence and engine would then not be covered by lifetime warranty. Kia is consciously putting my family at risk by refusing to resolve the clear problem with this engine. Their actions are negligent. They willingly took my money for a vehicle that they know he problems but refuse to remedy the issues.
Mfg Campaign: 11485568
Recall Date: Sep 20, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
While headlight switch is in Auto mode, it will frequently turn off the headlights at night while indicating that I changed the headlight mode even though I haven't touched it. This happens on dark rural roads with no other vehicles around so oncoming headlights isn't the issue. This happens multiple times a week and I am forced to quickly turn the headlights manually to the "always on" position before I crash into something. I am quick, but it is dangerous and scares my wife to death. Searching online forums shows this to be an extremely common problem. This happens all of the time so there is not one specific date to select. It has been happening multiple times a week for about a year now. Kia pretends they haven't heard of this issue before but any simple search online will show they are lying.
Corrective Action:
While headlight switch is in Auto mode, it will frequently turn off the headlights at night while indicating that I changed the headlight mode even though I haven't touched it. This happens on dark rural roads with no other vehicles around so oncoming headlights isn't the issue. This happens multiple times a week and I am forced to quickly turn the headlights manually to the "always on" position before I crash into something. I am quick, but it is dangerous and scares my wife to death. Searching online forums shows this to be an extremely common problem. This happens all of the time so there is not one specific date to select. It has been happening multiple times a week for about a year now. Kia pretends they haven't heard of this issue before but any simple search online will show they are lying.
Additional Notes:
While headlight switch is in Auto mode, it will frequently turn off the headlights at night while indicating that I changed the headlight mode even though I haven't touched it. This happens on dark rural roads with no other vehicles around so oncoming headlights isn't the issue. This happens multiple times a week and I am forced to quickly turn the headlights manually to the "always on" position before I crash into something. I am quick, but it is dangerous and scares my wife to death. Searching online forums shows this to be an extremely common problem. This happens all of the time so there is not one specific date to select. It has been happening multiple times a week for about a year now. Kia pretends they haven't heard of this issue before but any simple search online will show they are lying.
Mfg Campaign: 11485289
Recall Date: Sep 19, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While on a road trip down south, at my first gas stop, the vehicle's gear shift was stuck in park and refused to move. After removing the small cap cover marked Shift Lock Release, I manually inserted a screwdriver into the hole and was able to release the shifter. This has been the only way to release the gear shifter from Saturday, 09/10/2022 until present time. I have an appointment for service with Premier Kia dealership in Branford CT.
Corrective Action:
While on a road trip down south, at my first gas stop, the vehicle's gear shift was stuck in park and refused to move. After removing the small cap cover marked Shift Lock Release, I manually inserted a screwdriver into the hole and was able to release the shifter. This has been the only way to release the gear shifter from Saturday, 09/10/2022 until present time. I have an appointment for service with Premier Kia dealership in Branford CT.
Additional Notes:
While on a road trip down south, at my first gas stop, the vehicle's gear shift was stuck in park and refused to move. After removing the small cap cover marked Shift Lock Release, I manually inserted a screwdriver into the hole and was able to release the shifter. This has been the only way to release the gear shifter from Saturday, 09/10/2022 until present time. I have an appointment for service with Premier Kia dealership in Branford CT.
Mfg Campaign: 11485095
Recall Date: Sep 18, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My 2017 Kia Sorento, While driving (at night) the head lights will shut off in auto mode. turn the switch off and back on lights come ON, SAFETY TO ME AND OTHERS WHEN YOUR HEAD LIGHTS GO OUT ON A DARK ROAD
Corrective Action:
My 2017 Kia Sorento, While driving (at night) the head lights will shut off in auto mode. turn the switch off and back on lights come ON, SAFETY TO ME AND OTHERS WHEN YOUR HEAD LIGHTS GO OUT ON A DARK ROAD
Additional Notes:
My 2017 Kia Sorento, While driving (at night) the head lights will shut off in auto mode. turn the switch off and back on lights come ON, SAFETY TO ME AND OTHERS WHEN YOUR HEAD LIGHTS GO OUT ON A DARK ROAD
Mfg Campaign: 11485098
Recall Date: Sep 18, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine was burning oil very quickly. We were filling it with oil between oil changes which we always got on schedule. With any problems or warning from check engine light it shut down in the middle of the highway. Our mechanic checked it and said the engine it locked. I’ve only had it for 10 months and it only has 106k miles.
Corrective Action:
Engine was burning oil very quickly. We were filling it with oil between oil changes which we always got on schedule. With any problems or warning from check engine light it shut down in the middle of the highway. Our mechanic checked it and said the engine it locked. I’ve only had it for 10 months and it only has 106k miles.
Additional Notes:
Engine was burning oil very quickly. We were filling it with oil between oil changes which we always got on schedule. With any problems or warning from check engine light it shut down in the middle of the highway. Our mechanic checked it and said the engine it locked. I’ve only had it for 10 months and it only has 106k miles.
Mfg Campaign: 11484553
Recall Date: Sep 15, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While in Auto Lights mode, the headlights will randomly turn off while driving. Also, while in auto mode, while the car is parked the lights will randomly turn on- causing the battery to die within a few days of the car not being used. It appears to be the Auto lights mode that causes the problem. This is extremely dangerous to this car and other cars on the road, for obvious reasons. Issue has been noted to Kia dealer 2-3 times over the last 2 years. They are not able to replicate the issue. No errors in the computer.
Corrective Action:
While in Auto Lights mode, the headlights will randomly turn off while driving. Also, while in auto mode, while the car is parked the lights will randomly turn on- causing the battery to die within a few days of the car not being used. It appears to be the Auto lights mode that causes the problem. This is extremely dangerous to this car and other cars on the road, for obvious reasons. Issue has been noted to Kia dealer 2-3 times over the last 2 years. They are not able to replicate the issue. No errors in the computer.
Additional Notes:
While in Auto Lights mode, the headlights will randomly turn off while driving. Also, while in auto mode, while the car is parked the lights will randomly turn on- causing the battery to die within a few days of the car not being used. It appears to be the Auto lights mode that causes the problem. This is extremely dangerous to this car and other cars on the road, for obvious reasons. Issue has been noted to Kia dealer 2-3 times over the last 2 years. They are not able to replicate the issue. No errors in the computer.
Mfg Campaign: 11484422
Recall Date: Sep 14, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
While in Auto Lights mode, the headlights will randomly turn off while driving. Also, while in auto mode, while the car is parked the lights will randomly turn on- causing the battery to die within a few days of the car not being used. It appears to be the Auto lights mode that causes the problem. This is extremely dangerous to this car and other cars on the road, for obvious reasons. Issue has been noted to Kia dealer 2-3 times over the last 2 years. They are not able to replicate the issue. No errors in the computer.
Corrective Action:
While in Auto Lights mode, the headlights will randomly turn off while driving. Also, while in auto mode, while the car is parked the lights will randomly turn on- causing the battery to die within a few days of the car not being used. It appears to be the Auto lights mode that causes the problem. This is extremely dangerous to this car and other cars on the road, for obvious reasons. Issue has been noted to Kia dealer 2-3 times over the last 2 years. They are not able to replicate the issue. No errors in the computer.
Additional Notes:
While in Auto Lights mode, the headlights will randomly turn off while driving. Also, while in auto mode, while the car is parked the lights will randomly turn on- causing the battery to die within a few days of the car not being used. It appears to be the Auto lights mode that causes the problem. This is extremely dangerous to this car and other cars on the road, for obvious reasons. Issue has been noted to Kia dealer 2-3 times over the last 2 years. They are not able to replicate the issue. No errors in the computer.
Mfg Campaign: 11484422
Recall Date: Sep 14, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On Friday September 2nd 2022, the oil light on my 2017 Kia Sorento came on for a brief moment then quickly went off. Once I arrived at my destination, I checked my oil & found there to be little to no oil in the vehicle. I had to add several quarts of oil to the vehicle to even get a reading on the dip stick. The vehicle has had regular oil changes & there has been no indication of an issue with the oil prior to this. Upon further inspection there is a large amount of carbon buildup on the tailpipe indicating the vehicle is burning oil. I have left several messages with the service center at the Kia dealership where the vehicle was purchased & all service was completed to advise of the issue/bring the vehicle in, but have received no call back to date. I have also reached out to Kia corporate regarding the issue with no response.
Corrective Action:
On Friday September 2nd 2022, the oil light on my 2017 Kia Sorento came on for a brief moment then quickly went off. Once I arrived at my destination, I checked my oil & found there to be little to no oil in the vehicle. I had to add several quarts of oil to the vehicle to even get a reading on the dip stick. The vehicle has had regular oil changes & there has been no indication of an issue with the oil prior to this. Upon further inspection there is a large amount of carbon buildup on the tailpipe indicating the vehicle is burning oil. I have left several messages with the service center at the Kia dealership where the vehicle was purchased & all service was completed to advise of the issue/bring the vehicle in, but have received no call back to date. I have also reached out to Kia corporate regarding the issue with no response.
Additional Notes:
On Friday September 2nd 2022, the oil light on my 2017 Kia Sorento came on for a brief moment then quickly went off. Once I arrived at my destination, I checked my oil & found there to be little to no oil in the vehicle. I had to add several quarts of oil to the vehicle to even get a reading on the dip stick. The vehicle has had regular oil changes & there has been no indication of an issue with the oil prior to this. Upon further inspection there is a large amount of carbon buildup on the tailpipe indicating the vehicle is burning oil. I have left several messages with the service center at the Kia dealership where the vehicle was purchased & all service was completed to advise of the issue/bring the vehicle in, but have received no call back to date. I have also reached out to Kia corporate regarding the issue with no response.
Mfg Campaign: 11483621
Recall Date: Sep 9, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Headlight Switch is faulty when in Auto. Lights shut off randomly while driving at night and when your car is parked and turned off all the lights will come on and drain your battery. I have had the lights shut off on me a dozen times roughly and had to replace a $300 battery because of the lights turning on and draining it. I have been stuck in bad situations with the battery dead and driving down dark roads at night when headlight failure occurs. I see hundreds of complaints from others online. I cannot understand how this safety hazard has not be addressed or corrected by KIA.
Corrective Action:
Headlight Switch is faulty when in Auto. Lights shut off randomly while driving at night and when your car is parked and turned off all the lights will come on and drain your battery. I have had the lights shut off on me a dozen times roughly and had to replace a $300 battery because of the lights turning on and draining it. I have been stuck in bad situations with the battery dead and driving down dark roads at night when headlight failure occurs. I see hundreds of complaints from others online. I cannot understand how this safety hazard has not be addressed or corrected by KIA.
Additional Notes:
Headlight Switch is faulty when in Auto. Lights shut off randomly while driving at night and when your car is parked and turned off all the lights will come on and drain your battery. I have had the lights shut off on me a dozen times roughly and had to replace a $300 battery because of the lights turning on and draining it. I have been stuck in bad situations with the battery dead and driving down dark roads at night when headlight failure occurs. I see hundreds of complaints from others online. I cannot understand how this safety hazard has not be addressed or corrected by KIA.
Mfg Campaign: 11483516
Recall Date: Sep 8, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Headlights go off without warning while in auto driving at night . Has occurred 2 in the month of August 2022. Can be turned back on by twisting the control nob to on. Poses a dangerous situation on the dark county roads that we drive if not quick enough to manually turn back on.
Corrective Action:
Headlights go off without warning while in auto driving at night . Has occurred 2 in the month of August 2022. Can be turned back on by twisting the control nob to on. Poses a dangerous situation on the dark county roads that we drive if not quick enough to manually turn back on.
Additional Notes:
Headlights go off without warning while in auto driving at night . Has occurred 2 in the month of August 2022. Can be turned back on by twisting the control nob to on. Poses a dangerous situation on the dark county roads that we drive if not quick enough to manually turn back on.
Mfg Campaign: 11482965
Recall Date: Sep 6, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Headlights go off without warning while in auto driving at night . Has occurred 2 in the month of August 2022. Can be turned back on by twisting the control nob to on. Poses a dangerous situation on the dark county roads that we drive if not quick enough to manually turn back on.
Corrective Action:
Headlights go off without warning while in auto driving at night . Has occurred 2 in the month of August 2022. Can be turned back on by twisting the control nob to on. Poses a dangerous situation on the dark county roads that we drive if not quick enough to manually turn back on.
Additional Notes:
Headlights go off without warning while in auto driving at night . Has occurred 2 in the month of August 2022. Can be turned back on by twisting the control nob to on. Poses a dangerous situation on the dark county roads that we drive if not quick enough to manually turn back on.
Mfg Campaign: 11482965
Recall Date: Sep 6, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The "auto" headlight function keeps malfunctioning. It will randomly shut off the headlights and not turn back on. Numerous forums have reported the issue. This is extremely dangerous when driving at night.
Corrective Action:
The "auto" headlight function keeps malfunctioning. It will randomly shut off the headlights and not turn back on. Numerous forums have reported the issue. This is extremely dangerous when driving at night.
Additional Notes:
The "auto" headlight function keeps malfunctioning. It will randomly shut off the headlights and not turn back on. Numerous forums have reported the issue. This is extremely dangerous when driving at night.
Mfg Campaign: 11482931
Recall Date: Sep 5, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The "auto" headlight function keeps malfunctioning. It will randomly shut off the headlights and not turn back on. Numerous forums have reported the issue. This is extremely dangerous when driving at night.
Corrective Action:
The "auto" headlight function keeps malfunctioning. It will randomly shut off the headlights and not turn back on. Numerous forums have reported the issue. This is extremely dangerous when driving at night.
Additional Notes:
The "auto" headlight function keeps malfunctioning. It will randomly shut off the headlights and not turn back on. Numerous forums have reported the issue. This is extremely dangerous when driving at night.
Mfg Campaign: 11482931
Recall Date: Sep 5, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Multiple times when driving at night, all of the vehicle's exterior lights sudden turn off. We have been able to get the lights working again by turning the headlight switch on and off several times. Obviously, this is an extremely hazardous situation leaving us with no visibility in the dark and other vehicles cannot see us wither. We have not had this issue investigated by a dealership yet, but have found many accounts online of this occurring to others. There are no warning lights or any indications of a problem.
Corrective Action:
Multiple times when driving at night, all of the vehicle's exterior lights sudden turn off. We have been able to get the lights working again by turning the headlight switch on and off several times. Obviously, this is an extremely hazardous situation leaving us with no visibility in the dark and other vehicles cannot see us wither. We have not had this issue investigated by a dealership yet, but have found many accounts online of this occurring to others. There are no warning lights or any indications of a problem.
Additional Notes:
Multiple times when driving at night, all of the vehicle's exterior lights sudden turn off. We have been able to get the lights working again by turning the headlight switch on and off several times. Obviously, this is an extremely hazardous situation leaving us with no visibility in the dark and other vehicles cannot see us wither. We have not had this issue investigated by a dealership yet, but have found many accounts online of this occurring to others. There are no warning lights or any indications of a problem.
Mfg Campaign: 11482807
Recall Date: Sep 4, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Oil consumption is horrible, also there is never a warning light that tells you that the oil is low, you’ll just be driving and then the check engine light will come on and the car with start driving funny. It’s a dangerous situation because at any time your car could be out of oil and your engine could blow cause if harm or death to everyone in the vehicle and could possibly cause an accident.
Corrective Action:
Oil consumption is horrible, also there is never a warning light that tells you that the oil is low, you’ll just be driving and then the check engine light will come on and the car with start driving funny. It’s a dangerous situation because at any time your car could be out of oil and your engine could blow cause if harm or death to everyone in the vehicle and could possibly cause an accident.
Additional Notes:
Oil consumption is horrible, also there is never a warning light that tells you that the oil is low, you’ll just be driving and then the check engine light will come on and the car with start driving funny. It’s a dangerous situation because at any time your car could be out of oil and your engine could blow cause if harm or death to everyone in the vehicle and could possibly cause an accident.
Mfg Campaign: 11482245
Recall Date: Aug 31, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Oil consumption is horrible, also there is never a warning light that tells you that the oil is low, you’ll just be driving and then the check engine light will come on and the car with start driving funny. It’s a dangerous situation because at any time your car could be out of oil and your engine could blow cause if harm or death to everyone in the vehicle and could possibly cause an accident.
Corrective Action:
Oil consumption is horrible, also there is never a warning light that tells you that the oil is low, you’ll just be driving and then the check engine light will come on and the car with start driving funny. It’s a dangerous situation because at any time your car could be out of oil and your engine could blow cause if harm or death to everyone in the vehicle and could possibly cause an accident.
Additional Notes:
Oil consumption is horrible, also there is never a warning light that tells you that the oil is low, you’ll just be driving and then the check engine light will come on and the car with start driving funny. It’s a dangerous situation because at any time your car could be out of oil and your engine could blow cause if harm or death to everyone in the vehicle and could possibly cause an accident.
Mfg Campaign: 11482245
Recall Date: Aug 31, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Oil consumption is horrible, also there is never a warning light that tells you that the oil is low, you’ll just be driving and then the check engine light will come on and the car with start driving funny. It’s a dangerous situation because at any time your car could be out of oil and your engine could blow cause if harm or death to everyone in the vehicle and could possibly cause an accident.
Corrective Action:
Oil consumption is horrible, also there is never a warning light that tells you that the oil is low, you’ll just be driving and then the check engine light will come on and the car with start driving funny. It’s a dangerous situation because at any time your car could be out of oil and your engine could blow cause if harm or death to everyone in the vehicle and could possibly cause an accident.
Additional Notes:
Oil consumption is horrible, also there is never a warning light that tells you that the oil is low, you’ll just be driving and then the check engine light will come on and the car with start driving funny. It’s a dangerous situation because at any time your car could be out of oil and your engine could blow cause if harm or death to everyone in the vehicle and could possibly cause an accident.
Mfg Campaign: 11482245
Recall Date: Aug 31, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
While driving with headlights in “Auto” switch mode, the lights turned off. This occurred during dark goes while driving in a dark area at around 55mph. Switching from “Auto” to “On” turned the headlights and tail lights back on. This seems to be a more common problem when I read about similar issues at https://sorentoforums.com/threads/lights-shutting-off-in-auto-mode.16/ Currently there is no recall for this safety issue.
Corrective Action:
While driving with headlights in “Auto” switch mode, the lights turned off. This occurred during dark goes while driving in a dark area at around 55mph. Switching from “Auto” to “On” turned the headlights and tail lights back on. This seems to be a more common problem when I read about similar issues at https://sorentoforums.com/threads/lights-shutting-off-in-auto-mode.16/ Currently there is no recall for this safety issue.
Additional Notes:
While driving with headlights in “Auto” switch mode, the lights turned off. This occurred during dark goes while driving in a dark area at around 55mph. Switching from “Auto” to “On” turned the headlights and tail lights back on. This seems to be a more common problem when I read about similar issues at https://sorentoforums.com/threads/lights-shutting-off-in-auto-mode.16/ Currently there is no recall for this safety issue.
Mfg Campaign: 11481685
Recall Date: Aug 29, 2022
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
I was picking up my daughter from school. I drove there a considerable distance. I parked because I got there early. Once it was time to get my daughter I put my car in reverse and it made a loud clanking sound and the wheel became hard to maneuver. As soon as it made the sound a steering wheel with an exclamation point red light came on. I looked it up on Google and found that there was a technical bulletin issued for my year car regarding the MDPS/EPS system extending the warranty to 15 years on 01/05/2022-01/07/2022. When I took my vehicle to Kia of Hollywood service center in Hollywood FL, they were able to reproduce the problem. However after looking at the bulletin and parts covered under that particular bulletin, they told me that the issue that is causing the noise was not covered by that technical bulletin for the MDPS warning light and the actual cause of the noise in my vehicle was my car needed a new rack and pinion. Once they told me the repair would not be covered by the extended warranty I asked for the price. Kia is selling the rack and pinion for $3280. The same part after market is $339. I of course took my vehicle to a different mechanic and did not pay the total cost of parts and labor that they quoted me which was $4460. I believe Kia is aware that this particular part is defective and are taking advantage of some sort of loop hole. Maybe not enough consumers knowing they can file complaints. There's a reason why they are selling this particular part 10 times its after market value. The part was also readily available and wasn't back ordered which means they have plenty in stock probably due to demand. I was not able to control my steering wheel which is a danger while driving. My car has had previous structural damage but nothing that affected the power steering in my vehicle at any time. This problem just came out of nowhere.
Corrective Action:
I was picking up my daughter from school. I drove there a considerable distance. I parked because I got there early. Once it was time to get my daughter I put my car in reverse and it made a loud clanking sound and the wheel became hard to maneuver. As soon as it made the sound a steering wheel with an exclamation point red light came on. I looked it up on Google and found that there was a technical bulletin issued for my year car regarding the MDPS/EPS system extending the warranty to 15 years on 01/05/2022-01/07/2022. When I took my vehicle to Kia of Hollywood service center in Hollywood FL, they were able to reproduce the problem. However after looking at the bulletin and parts covered under that particular bulletin, they told me that the issue that is causing the noise was not covered by that technical bulletin for the MDPS warning light and the actual cause of the noise in my vehicle was my car needed a new rack and pinion. Once they told me the repair would not be covered by the extended warranty I asked for the price. Kia is selling the rack and pinion for $3280. The same part after market is $339. I of course took my vehicle to a different mechanic and did not pay the total cost of parts and labor that they quoted me which was $4460. I believe Kia is aware that this particular part is defective and are taking advantage of some sort of loop hole. Maybe not enough consumers knowing they can file complaints. There's a reason why they are selling this particular part 10 times its after market value. The part was also readily available and wasn't back ordered which means they have plenty in stock probably due to demand. I was not able to control my steering wheel which is a danger while driving. My car has had previous structural damage but nothing that affected the power steering in my vehicle at any time. This problem just came out of nowhere.
Additional Notes:
I was picking up my daughter from school. I drove there a considerable distance. I parked because I got there early. Once it was time to get my daughter I put my car in reverse and it made a loud clanking sound and the wheel became hard to maneuver. As soon as it made the sound a steering wheel with an exclamation point red light came on. I looked it up on Google and found that there was a technical bulletin issued for my year car regarding the MDPS/EPS system extending the warranty to 15 years on 01/05/2022-01/07/2022. When I took my vehicle to Kia of Hollywood service center in Hollywood FL, they were able to reproduce the problem. However after looking at the bulletin and parts covered under that particular bulletin, they told me that the issue that is causing the noise was not covered by that technical bulletin for the MDPS warning light and the actual cause of the noise in my vehicle was my car needed a new rack and pinion. Once they told me the repair would not be covered by the extended warranty I asked for the price. Kia is selling the rack and pinion for $3280. The same part after market is $339. I of course took my vehicle to a different mechanic and did not pay the total cost of parts and labor that they quoted me which was $4460. I believe Kia is aware that this particular part is defective and are taking advantage of some sort of loop hole. Maybe not enough consumers knowing they can file complaints. There's a reason why they are selling this particular part 10 times its after market value. The part was also readily available and wasn't back ordered which means they have plenty in stock probably due to demand. I was not able to control my steering wheel which is a danger while driving. My car has had previous structural damage but nothing that affected the power steering in my vehicle at any time. This problem just came out of nowhere.
Mfg Campaign: 11481686
Recall Date: Aug 29, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The 4 wheel drive coupling assembly is leaking oil covering the rear differential actuator motor. Kia TSB #086 November 2019 spells out the situation.
Corrective Action:
The 4 wheel drive coupling assembly is leaking oil covering the rear differential actuator motor. Kia TSB #086 November 2019 spells out the situation.
Additional Notes:
The 4 wheel drive coupling assembly is leaking oil covering the rear differential actuator motor. Kia TSB #086 November 2019 spells out the situation.
Mfg Campaign: 11481306
Recall Date: Aug 25, 2022
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