Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 04B
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B9A
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 92A
Recall Date: Sep 18, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV). The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 53A
Recall Date: Apr 27, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB7
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z71
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chryler (FCA US, LLC) is recalling certain 2022 Jeep Wrangler vehicles. The side marker lights may not function due to an incompatible tail light assembly wiring harness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z43
Recall Date: May 12, 2022
Consumer Complaints
438 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving a longer distance from Las Vegas Nevada to California Victor Ville and was coming down in speed and vehicle claimed a sudden stop in power and turned off. After a min of attempting to pull into a close parking lot the Jeep 4xe alarms were going on and off uncontrollably with zero power or capability to shutting off. After a few times of attempting to turn the jeep on and off and no success i got out of my vehicle, disconnected the battery and reconnected it. We were on the freeway with our infant in the back seat and on a thanksgiving trip back home. We just thought it was random until a recall lawyer reached out about our post on it and mentioned this is a lethal and serious issue. At this moment, we are not driving it as we seen a news channel mention this issue. I say this with the tone of seeking a new solution that is not in this death trap… We as a family would like to find a way to get a refund and away from this completely. We do not feel safe, we just bought this vehicle a month ago.
Corrective Action:
I was driving a longer distance from Las Vegas Nevada to California Victor Ville and was coming down in speed and vehicle claimed a sudden stop in power and turned off. After a min of attempting to pull into a close parking lot the Jeep 4xe alarms were going on and off uncontrollably with zero power or capability to shutting off. After a few times of attempting to turn the jeep on and off and no success i got out of my vehicle, disconnected the battery and reconnected it. We were on the freeway with our infant in the back seat and on a thanksgiving trip back home. We just thought it was random until a recall lawyer reached out about our post on it and mentioned this is a lethal and serious issue. At this moment, we are not driving it as we seen a news channel mention this issue. I say this with the tone of seeking a new solution that is not in this death trap… We as a family would like to find a way to get a refund and away from this completely. We do not feel safe, we just bought this vehicle a month ago.
Additional Notes:
I was driving a longer distance from Las Vegas Nevada to California Victor Ville and was coming down in speed and vehicle claimed a sudden stop in power and turned off. After a min of attempting to pull into a close parking lot the Jeep 4xe alarms were going on and off uncontrollably with zero power or capability to shutting off. After a few times of attempting to turn the jeep on and off and no success i got out of my vehicle, disconnected the battery and reconnected it. We were on the freeway with our infant in the back seat and on a thanksgiving trip back home. We just thought it was random until a recall lawyer reached out about our post on it and mentioned this is a lethal and serious issue. At this moment, we are not driving it as we seen a news channel mention this issue. I say this with the tone of seeking a new solution that is not in this death trap… We as a family would like to find a way to get a refund and away from this completely. We do not feel safe, we just bought this vehicle a month ago.
Mfg Campaign: 11496687
Recall Date: Dec 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driving on the interstate with Adaptive Cruise Control on at 72mph the vehicle loss power. Error message appeared, "Performance limit pull over put in p and start " plus "service charging system". Vehicle quickly decelerated and luckly I had a place to pull over out of traffic. I then restarted the vehicle without issue.
Corrective Action:
Driving on the interstate with Adaptive Cruise Control on at 72mph the vehicle loss power. Error message appeared, "Performance limit pull over put in p and start " plus "service charging system". Vehicle quickly decelerated and luckly I had a place to pull over out of traffic. I then restarted the vehicle without issue.
Additional Notes:
Driving on the interstate with Adaptive Cruise Control on at 72mph the vehicle loss power. Error message appeared, "Performance limit pull over put in p and start " plus "service charging system". Vehicle quickly decelerated and luckly I had a place to pull over out of traffic. I then restarted the vehicle without issue.
Mfg Campaign: 11496725
Recall Date: Dec 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Driving on the interstate with Adaptive Cruise Control on at 72mph the vehicle loss power. Error message appeared, "Performance limit pull over put in p and start " plus "service charging system". Vehicle quickly decelerated and luckly I had a place to pull over out of traffic. I then restarted the vehicle without issue.
Corrective Action:
Driving on the interstate with Adaptive Cruise Control on at 72mph the vehicle loss power. Error message appeared, "Performance limit pull over put in p and start " plus "service charging system". Vehicle quickly decelerated and luckly I had a place to pull over out of traffic. I then restarted the vehicle without issue.
Additional Notes:
Driving on the interstate with Adaptive Cruise Control on at 72mph the vehicle loss power. Error message appeared, "Performance limit pull over put in p and start " plus "service charging system". Vehicle quickly decelerated and luckly I had a place to pull over out of traffic. I then restarted the vehicle without issue.
Mfg Campaign: 11496725
Recall Date: Dec 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Engine shut down condition caused by diagnostic reactions to faults caused by communication of the car. Motive power has been lost while driving. The vehicle has not been inspected by police or any authority. I have contacted manufacturer and dealership and they have not offered any options since this is a recall issue that has no solution or parts available they told me to wait it out. Therefore I am now paying for a car that is not safe to drive and these concerns have not been fixed or addressed by manufacture.
Corrective Action:
Engine shut down condition caused by diagnostic reactions to faults caused by communication of the car. Motive power has been lost while driving. The vehicle has not been inspected by police or any authority. I have contacted manufacturer and dealership and they have not offered any options since this is a recall issue that has no solution or parts available they told me to wait it out. Therefore I am now paying for a car that is not safe to drive and these concerns have not been fixed or addressed by manufacture.
Additional Notes:
Engine shut down condition caused by diagnostic reactions to faults caused by communication of the car. Motive power has been lost while driving. The vehicle has not been inspected by police or any authority. I have contacted manufacturer and dealership and they have not offered any options since this is a recall issue that has no solution or parts available they told me to wait it out. Therefore I am now paying for a car that is not safe to drive and these concerns have not been fixed or addressed by manufacture.
Mfg Campaign: 11496683
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Engine shut down condition caused by diagnostic reactions to faults caused by communication of the car. Motive power has been lost while driving. The vehicle has not been inspected by police or any authority. I have contacted manufacturer and dealership and they have not offered any options since this is a recall issue that has no solution or parts available they told me to wait it out. Therefore I am now paying for a car that is not safe to drive and these concerns have not been fixed or addressed by manufacture.
Corrective Action:
Engine shut down condition caused by diagnostic reactions to faults caused by communication of the car. Motive power has been lost while driving. The vehicle has not been inspected by police or any authority. I have contacted manufacturer and dealership and they have not offered any options since this is a recall issue that has no solution or parts available they told me to wait it out. Therefore I am now paying for a car that is not safe to drive and these concerns have not been fixed or addressed by manufacture.
Additional Notes:
Engine shut down condition caused by diagnostic reactions to faults caused by communication of the car. Motive power has been lost while driving. The vehicle has not been inspected by police or any authority. I have contacted manufacturer and dealership and they have not offered any options since this is a recall issue that has no solution or parts available they told me to wait it out. Therefore I am now paying for a car that is not safe to drive and these concerns have not been fixed or addressed by manufacture.
Mfg Campaign: 11496683
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Engine shut down condition caused by diagnostic reactions to faults caused by communication of the car. Motive power has been lost while driving. The vehicle has not been inspected by police or any authority. I have contacted manufacturer and dealership and they have not offered any options since this is a recall issue that has no solution or parts available they told me to wait it out. Therefore I am now paying for a car that is not safe to drive and these concerns have not been fixed or addressed by manufacture.
Corrective Action:
Engine shut down condition caused by diagnostic reactions to faults caused by communication of the car. Motive power has been lost while driving. The vehicle has not been inspected by police or any authority. I have contacted manufacturer and dealership and they have not offered any options since this is a recall issue that has no solution or parts available they told me to wait it out. Therefore I am now paying for a car that is not safe to drive and these concerns have not been fixed or addressed by manufacture.
Additional Notes:
Engine shut down condition caused by diagnostic reactions to faults caused by communication of the car. Motive power has been lost while driving. The vehicle has not been inspected by police or any authority. I have contacted manufacturer and dealership and they have not offered any options since this is a recall issue that has no solution or parts available they told me to wait it out. Therefore I am now paying for a car that is not safe to drive and these concerns have not been fixed or addressed by manufacture.
Mfg Campaign: 11496683
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
12/03/2022 Was backing up. Went to put the vehicle into DRIVE to move forward. Vehicle locked itself into NEUTRAL on the gearshift, but acted as if it was in PARK. Was blocking a road, could not move or shift into gear. Eventually, was able to shift into "auto-stick" M1 and move the vehicle, then it went into DRIVE. Was able to proceed as normal.
Corrective Action:
12/03/2022 Was backing up. Went to put the vehicle into DRIVE to move forward. Vehicle locked itself into NEUTRAL on the gearshift, but acted as if it was in PARK. Was blocking a road, could not move or shift into gear. Eventually, was able to shift into "auto-stick" M1 and move the vehicle, then it went into DRIVE. Was able to proceed as normal.
Additional Notes:
12/03/2022 Was backing up. Went to put the vehicle into DRIVE to move forward. Vehicle locked itself into NEUTRAL on the gearshift, but acted as if it was in PARK. Was blocking a road, could not move or shift into gear. Eventually, was able to shift into "auto-stick" M1 and move the vehicle, then it went into DRIVE. Was able to proceed as normal.
Mfg Campaign: 11496067
Recall Date: Dec 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
12/03/2022 Was backing up. Went to put the vehicle into DRIVE to move forward. Vehicle locked itself into NEUTRAL on the gearshift, but acted as if it was in PARK. Was blocking a road, could not move or shift into gear. Eventually, was able to shift into "auto-stick" M1 and move the vehicle, then it went into DRIVE. Was able to proceed as normal.
Corrective Action:
12/03/2022 Was backing up. Went to put the vehicle into DRIVE to move forward. Vehicle locked itself into NEUTRAL on the gearshift, but acted as if it was in PARK. Was blocking a road, could not move or shift into gear. Eventually, was able to shift into "auto-stick" M1 and move the vehicle, then it went into DRIVE. Was able to proceed as normal.
Additional Notes:
12/03/2022 Was backing up. Went to put the vehicle into DRIVE to move forward. Vehicle locked itself into NEUTRAL on the gearshift, but acted as if it was in PARK. Was blocking a road, could not move or shift into gear. Eventually, was able to shift into "auto-stick" M1 and move the vehicle, then it went into DRIVE. Was able to proceed as normal.
Mfg Campaign: 11496067
Recall Date: Dec 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle started to wobble. No warning lights were illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that the failure recurred. The vehicle was taken back to the dealer where all four tires were replaced; however, the failure recurred. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 350.
Corrective Action:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle started to wobble. No warning lights were illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that the failure recurred. The vehicle was taken back to the dealer where all four tires were replaced; however, the failure recurred. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 350.
Additional Notes:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle started to wobble. No warning lights were illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that the failure recurred. The vehicle was taken back to the dealer where all four tires were replaced; however, the failure recurred. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 350.
Mfg Campaign: 11495374
Recall Date: Nov 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle started to wobble. No warning lights were illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that the failure recurred. The vehicle was taken back to the dealer where all four tires were replaced; however, the failure recurred. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 350.
Corrective Action:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle started to wobble. No warning lights were illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that the failure recurred. The vehicle was taken back to the dealer where all four tires were replaced; however, the failure recurred. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 350.
Additional Notes:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle started to wobble. No warning lights were illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that the failure recurred. The vehicle was taken back to the dealer where all four tires were replaced; however, the failure recurred. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 350.
Mfg Campaign: 11495374
Recall Date: Nov 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Driving in weather from -4C to 0C with medium snow coming down. Normally not a problem at all. Was with a friend in a ram 1500 2019. We both had stock LED headlights. Within approximately 5-10 minutes the snow flakes directly Infront of the car but above the hood height got brighter and brighter even though my High beams were off. My headlights also lacked any beam distance at all. I was forced to reduce speed to 10 miles per hour unless other cars headlight were illuminating the area Infront of my car. My friend was still able to go 40mph safely and comfortably. Traffic was passing me constantly on the snowy road due to my inability to go a reasonable speed and having nowhere safe to stop. Upon stopping I found a caked layer of snow on both headlights complete diffusing their beam into every direction including vertically up into the snowflakes that had been so disruptive to my ability to see. On the remainder of the drive home I had to stop Every 15 minutes (5 times) to clear the snow from the lenses. The diffusion of the beam also meant that while my beams were less bright, they were always in the eyes of oncoming traffic and I would regularly get flashed with high beams to let me know.
Corrective Action:
Driving in weather from -4C to 0C with medium snow coming down. Normally not a problem at all. Was with a friend in a ram 1500 2019. We both had stock LED headlights. Within approximately 5-10 minutes the snow flakes directly Infront of the car but above the hood height got brighter and brighter even though my High beams were off. My headlights also lacked any beam distance at all. I was forced to reduce speed to 10 miles per hour unless other cars headlight were illuminating the area Infront of my car. My friend was still able to go 40mph safely and comfortably. Traffic was passing me constantly on the snowy road due to my inability to go a reasonable speed and having nowhere safe to stop. Upon stopping I found a caked layer of snow on both headlights complete diffusing their beam into every direction including vertically up into the snowflakes that had been so disruptive to my ability to see. On the remainder of the drive home I had to stop Every 15 minutes (5 times) to clear the snow from the lenses. The diffusion of the beam also meant that while my beams were less bright, they were always in the eyes of oncoming traffic and I would regularly get flashed with high beams to let me know.
Additional Notes:
Driving in weather from -4C to 0C with medium snow coming down. Normally not a problem at all. Was with a friend in a ram 1500 2019. We both had stock LED headlights. Within approximately 5-10 minutes the snow flakes directly Infront of the car but above the hood height got brighter and brighter even though my High beams were off. My headlights also lacked any beam distance at all. I was forced to reduce speed to 10 miles per hour unless other cars headlight were illuminating the area Infront of my car. My friend was still able to go 40mph safely and comfortably. Traffic was passing me constantly on the snowy road due to my inability to go a reasonable speed and having nowhere safe to stop. Upon stopping I found a caked layer of snow on both headlights complete diffusing their beam into every direction including vertically up into the snowflakes that had been so disruptive to my ability to see. On the remainder of the drive home I had to stop Every 15 minutes (5 times) to clear the snow from the lenses. The diffusion of the beam also meant that while my beams were less bright, they were always in the eyes of oncoming traffic and I would regularly get flashed with high beams to let me know.
Mfg Campaign: 11495224
Recall Date: Nov 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Driving in weather from -4C to 0C with medium snow coming down. Normally not a problem at all. Was with a friend in a ram 1500 2019. We both had stock LED headlights. Within approximately 5-10 minutes the snow flakes directly Infront of the car but above the hood height got brighter and brighter even though my High beams were off. My headlights also lacked any beam distance at all. I was forced to reduce speed to 10 miles per hour unless other cars headlight were illuminating the area Infront of my car. My friend was still able to go 40mph safely and comfortably. Traffic was passing me constantly on the snowy road due to my inability to go a reasonable speed and having nowhere safe to stop. Upon stopping I found a caked layer of snow on both headlights complete diffusing their beam into every direction including vertically up into the snowflakes that had been so disruptive to my ability to see. On the remainder of the drive home I had to stop Every 15 minutes (5 times) to clear the snow from the lenses. The diffusion of the beam also meant that while my beams were less bright, they were always in the eyes of oncoming traffic and I would regularly get flashed with high beams to let me know.
Corrective Action:
Driving in weather from -4C to 0C with medium snow coming down. Normally not a problem at all. Was with a friend in a ram 1500 2019. We both had stock LED headlights. Within approximately 5-10 minutes the snow flakes directly Infront of the car but above the hood height got brighter and brighter even though my High beams were off. My headlights also lacked any beam distance at all. I was forced to reduce speed to 10 miles per hour unless other cars headlight were illuminating the area Infront of my car. My friend was still able to go 40mph safely and comfortably. Traffic was passing me constantly on the snowy road due to my inability to go a reasonable speed and having nowhere safe to stop. Upon stopping I found a caked layer of snow on both headlights complete diffusing their beam into every direction including vertically up into the snowflakes that had been so disruptive to my ability to see. On the remainder of the drive home I had to stop Every 15 minutes (5 times) to clear the snow from the lenses. The diffusion of the beam also meant that while my beams were less bright, they were always in the eyes of oncoming traffic and I would regularly get flashed with high beams to let me know.
Additional Notes:
Driving in weather from -4C to 0C with medium snow coming down. Normally not a problem at all. Was with a friend in a ram 1500 2019. We both had stock LED headlights. Within approximately 5-10 minutes the snow flakes directly Infront of the car but above the hood height got brighter and brighter even though my High beams were off. My headlights also lacked any beam distance at all. I was forced to reduce speed to 10 miles per hour unless other cars headlight were illuminating the area Infront of my car. My friend was still able to go 40mph safely and comfortably. Traffic was passing me constantly on the snowy road due to my inability to go a reasonable speed and having nowhere safe to stop. Upon stopping I found a caked layer of snow on both headlights complete diffusing their beam into every direction including vertically up into the snowflakes that had been so disruptive to my ability to see. On the remainder of the drive home I had to stop Every 15 minutes (5 times) to clear the snow from the lenses. The diffusion of the beam also meant that while my beams were less bright, they were always in the eyes of oncoming traffic and I would regularly get flashed with high beams to let me know.
Mfg Campaign: 11495224
Recall Date: Nov 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving my vehicle shut off and steering wheel locked up making the vehicle inoperable. Thankfully I was close to home on a side street. I restarted the vehicle and a “please service charging system error” displayed along with a red turtle error light. The vehicle would not travel more than 5mph. I had to park it and have my husband come look at it. It’s scary to think this could have easily happened on a busy highway. Being a hybrid vehicle it was fully charged from the night before.
Corrective Action:
While driving my vehicle shut off and steering wheel locked up making the vehicle inoperable. Thankfully I was close to home on a side street. I restarted the vehicle and a “please service charging system error” displayed along with a red turtle error light. The vehicle would not travel more than 5mph. I had to park it and have my husband come look at it. It’s scary to think this could have easily happened on a busy highway. Being a hybrid vehicle it was fully charged from the night before.
Additional Notes:
While driving my vehicle shut off and steering wheel locked up making the vehicle inoperable. Thankfully I was close to home on a side street. I restarted the vehicle and a “please service charging system error” displayed along with a red turtle error light. The vehicle would not travel more than 5mph. I had to park it and have my husband come look at it. It’s scary to think this could have easily happened on a busy highway. Being a hybrid vehicle it was fully charged from the night before.
Mfg Campaign: 11494991
Recall Date: Nov 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving my vehicle shut off and steering wheel locked up making the vehicle inoperable. Thankfully I was close to home on a side street. I restarted the vehicle and a “please service charging system error” displayed along with a red turtle error light. The vehicle would not travel more than 5mph. I had to park it and have my husband come look at it. It’s scary to think this could have easily happened on a busy highway. Being a hybrid vehicle it was fully charged from the night before.
Corrective Action:
While driving my vehicle shut off and steering wheel locked up making the vehicle inoperable. Thankfully I was close to home on a side street. I restarted the vehicle and a “please service charging system error” displayed along with a red turtle error light. The vehicle would not travel more than 5mph. I had to park it and have my husband come look at it. It’s scary to think this could have easily happened on a busy highway. Being a hybrid vehicle it was fully charged from the night before.
Additional Notes:
While driving my vehicle shut off and steering wheel locked up making the vehicle inoperable. Thankfully I was close to home on a side street. I restarted the vehicle and a “please service charging system error” displayed along with a red turtle error light. The vehicle would not travel more than 5mph. I had to park it and have my husband come look at it. It’s scary to think this could have easily happened on a busy highway. Being a hybrid vehicle it was fully charged from the night before.
Mfg Campaign: 11494991
Recall Date: Nov 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving my vehicle shut off and steering wheel locked up making the vehicle inoperable. Thankfully I was close to home on a side street. I restarted the vehicle and a “please service charging system error” displayed along with a red turtle error light. The vehicle would not travel more than 5mph. I had to park it and have my husband come look at it. It’s scary to think this could have easily happened on a busy highway. Being a hybrid vehicle it was fully charged from the night before.
Corrective Action:
While driving my vehicle shut off and steering wheel locked up making the vehicle inoperable. Thankfully I was close to home on a side street. I restarted the vehicle and a “please service charging system error” displayed along with a red turtle error light. The vehicle would not travel more than 5mph. I had to park it and have my husband come look at it. It’s scary to think this could have easily happened on a busy highway. Being a hybrid vehicle it was fully charged from the night before.
Additional Notes:
While driving my vehicle shut off and steering wheel locked up making the vehicle inoperable. Thankfully I was close to home on a side street. I restarted the vehicle and a “please service charging system error” displayed along with a red turtle error light. The vehicle would not travel more than 5mph. I had to park it and have my husband come look at it. It’s scary to think this could have easily happened on a busy highway. Being a hybrid vehicle it was fully charged from the night before.
Mfg Campaign: 11494991
Recall Date: Nov 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving 35 MPH over a shift in the pavement between the end of the road surface and a bridge, the steering wheel started shuddering violently. The contact stated that as she depressed the brake pedal and veered to the side of the road the failure stopped. The contact was able to continue driving; however, the failure had been reoccurring 5-7 times per day. The contact stated that the failure would occur while driving over minor changes in the road surface. The local dealer was notified of the failure and informed the contact that she needed to pay for a diagnostic test, because the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.
Corrective Action:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving 35 MPH over a shift in the pavement between the end of the road surface and a bridge, the steering wheel started shuddering violently. The contact stated that as she depressed the brake pedal and veered to the side of the road the failure stopped. The contact was able to continue driving; however, the failure had been reoccurring 5-7 times per day. The contact stated that the failure would occur while driving over minor changes in the road surface. The local dealer was notified of the failure and informed the contact that she needed to pay for a diagnostic test, because the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.
Additional Notes:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving 35 MPH over a shift in the pavement between the end of the road surface and a bridge, the steering wheel started shuddering violently. The contact stated that as she depressed the brake pedal and veered to the side of the road the failure stopped. The contact was able to continue driving; however, the failure had been reoccurring 5-7 times per day. The contact stated that the failure would occur while driving over minor changes in the road surface. The local dealer was notified of the failure and informed the contact that she needed to pay for a diagnostic test, because the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.
Mfg Campaign: 11494577
Recall Date: Nov 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving 35 MPH over a shift in the pavement between the end of the road surface and a bridge, the steering wheel started shuddering violently. The contact stated that as she depressed the brake pedal and veered to the side of the road the failure stopped. The contact was able to continue driving; however, the failure had been reoccurring 5-7 times per day. The contact stated that the failure would occur while driving over minor changes in the road surface. The local dealer was notified of the failure and informed the contact that she needed to pay for a diagnostic test, because the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.
Corrective Action:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving 35 MPH over a shift in the pavement between the end of the road surface and a bridge, the steering wheel started shuddering violently. The contact stated that as she depressed the brake pedal and veered to the side of the road the failure stopped. The contact was able to continue driving; however, the failure had been reoccurring 5-7 times per day. The contact stated that the failure would occur while driving over minor changes in the road surface. The local dealer was notified of the failure and informed the contact that she needed to pay for a diagnostic test, because the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.
Additional Notes:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving 35 MPH over a shift in the pavement between the end of the road surface and a bridge, the steering wheel started shuddering violently. The contact stated that as she depressed the brake pedal and veered to the side of the road the failure stopped. The contact was able to continue driving; however, the failure had been reoccurring 5-7 times per day. The contact stated that the failure would occur while driving over minor changes in the road surface. The local dealer was notified of the failure and informed the contact that she needed to pay for a diagnostic test, because the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.
Mfg Campaign: 11494577
Recall Date: Nov 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The front end of the vehicle shakes uncontrollably at speeds of 45 mph or higher—issue is often referred to as “Death Wobble”. The vehicle currently has less than 9,000 miles and I have brought it into the dealer where the vehicle was purchased brand new in February of 2022. The dealer informed me that it is a common problem, but that the manufacturer allows each dealer service department to order only a couple of the replacement parts (steering damper) each month. The dealer service department avoided answering any of my concerns, such as, will it get worse, can I lose control of my vehicle, etc.
Corrective Action:
The front end of the vehicle shakes uncontrollably at speeds of 45 mph or higher—issue is often referred to as “Death Wobble”. The vehicle currently has less than 9,000 miles and I have brought it into the dealer where the vehicle was purchased brand new in February of 2022. The dealer informed me that it is a common problem, but that the manufacturer allows each dealer service department to order only a couple of the replacement parts (steering damper) each month. The dealer service department avoided answering any of my concerns, such as, will it get worse, can I lose control of my vehicle, etc.
Additional Notes:
The front end of the vehicle shakes uncontrollably at speeds of 45 mph or higher—issue is often referred to as “Death Wobble”. The vehicle currently has less than 9,000 miles and I have brought it into the dealer where the vehicle was purchased brand new in February of 2022. The dealer informed me that it is a common problem, but that the manufacturer allows each dealer service department to order only a couple of the replacement parts (steering damper) each month. The dealer service department avoided answering any of my concerns, such as, will it get worse, can I lose control of my vehicle, etc.
Mfg Campaign: 11494321
Recall Date: Nov 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on the highway in the middle of rush hour traffic going about 60 mph and my car went in to auto shut off mode with no warning.
Corrective Action:
I was driving on the highway in the middle of rush hour traffic going about 60 mph and my car went in to auto shut off mode with no warning.
Additional Notes:
I was driving on the highway in the middle of rush hour traffic going about 60 mph and my car went in to auto shut off mode with no warning.
Mfg Campaign: 11494172
Recall Date: Nov 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
On Thursday, November 3rd, I was on the freeway and was going 70 miles per hour when the car suddenly started violently shaking without wind turbulence or any external cause for about three minutes. I slowed down and the shaking stopped. No warning signs or messages were displayed in the car prior to, nor during the sudden, violent shaking of the vehicle. My safety was put at risk in the form of sudden shock and fear that made my heart race and could have potentially caused a heart attack as I am a 52-year-old woman. I called the Redlands Jeep dealership around 8 am. I came in for an appointment on Friday, the 4th and the same violent shaking occurred around the same mileage. The person who inspected my vehicle told me to not drive on the freeway anymore and that it may have been a problem with my tires in terms of the tires needing to be balanced. Later on, a representative called and said that the issue was not with the tires and was with the Steering Damper. The maintenance/repair appointment has been postponed until the 23rd of November, which has caused me distress and more gas expenses than necessary.
Corrective Action:
On Thursday, November 3rd, I was on the freeway and was going 70 miles per hour when the car suddenly started violently shaking without wind turbulence or any external cause for about three minutes. I slowed down and the shaking stopped. No warning signs or messages were displayed in the car prior to, nor during the sudden, violent shaking of the vehicle. My safety was put at risk in the form of sudden shock and fear that made my heart race and could have potentially caused a heart attack as I am a 52-year-old woman. I called the Redlands Jeep dealership around 8 am. I came in for an appointment on Friday, the 4th and the same violent shaking occurred around the same mileage. The person who inspected my vehicle told me to not drive on the freeway anymore and that it may have been a problem with my tires in terms of the tires needing to be balanced. Later on, a representative called and said that the issue was not with the tires and was with the Steering Damper. The maintenance/repair appointment has been postponed until the 23rd of November, which has caused me distress and more gas expenses than necessary.
Additional Notes:
On Thursday, November 3rd, I was on the freeway and was going 70 miles per hour when the car suddenly started violently shaking without wind turbulence or any external cause for about three minutes. I slowed down and the shaking stopped. No warning signs or messages were displayed in the car prior to, nor during the sudden, violent shaking of the vehicle. My safety was put at risk in the form of sudden shock and fear that made my heart race and could have potentially caused a heart attack as I am a 52-year-old woman. I called the Redlands Jeep dealership around 8 am. I came in for an appointment on Friday, the 4th and the same violent shaking occurred around the same mileage. The person who inspected my vehicle told me to not drive on the freeway anymore and that it may have been a problem with my tires in terms of the tires needing to be balanced. Later on, a representative called and said that the issue was not with the tires and was with the Steering Damper. The maintenance/repair appointment has been postponed until the 23rd of November, which has caused me distress and more gas expenses than necessary.
Mfg Campaign: 11493729
Recall Date: Nov 15, 2022
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Valencia, CA • 36 yrs
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