Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 04B
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B9A
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 92A
Recall Date: Sep 18, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV). The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 53A
Recall Date: Apr 27, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB7
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z71
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chryler (FCA US, LLC) is recalling certain 2022 Jeep Wrangler vehicles. The side marker lights may not function due to an incompatible tail light assembly wiring harness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z43
Recall Date: May 12, 2022
Consumer Complaints
438 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DRIVING IN THE HIGHWAY AT 70 MILES AN HOUR. ALL OF THE SUDDEN THE CAR START SLOWING DOWN UNTIL THE GAS PEDAL WAS DOING NOTHING.I HAVE TO PULL OVER TO THE SIDE ROAD AND TURN THE CAR OFF. AND AGAIN MULTIPLE TIMES TO GET THE GAS WORK AGAIN.
Corrective Action:
DRIVING IN THE HIGHWAY AT 70 MILES AN HOUR. ALL OF THE SUDDEN THE CAR START SLOWING DOWN UNTIL THE GAS PEDAL WAS DOING NOTHING.I HAVE TO PULL OVER TO THE SIDE ROAD AND TURN THE CAR OFF. AND AGAIN MULTIPLE TIMES TO GET THE GAS WORK AGAIN.
Additional Notes:
DRIVING IN THE HIGHWAY AT 70 MILES AN HOUR. ALL OF THE SUDDEN THE CAR START SLOWING DOWN UNTIL THE GAS PEDAL WAS DOING NOTHING.I HAVE TO PULL OVER TO THE SIDE ROAD AND TURN THE CAR OFF. AND AGAIN MULTIPLE TIMES TO GET THE GAS WORK AGAIN.
Mfg Campaign: 11513007
Recall Date: Mar 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVING IN THE HIGHWAY AT 70 MILES AN HOUR. ALL OF THE SUDDEN THE CAR START SLOWING DOWN UNTIL THE GAS PEDAL WAS DOING NOTHING.I HAVE TO PULL OVER TO THE SIDE ROAD AND TURN THE CAR OFF. AND AGAIN MULTIPLE TIMES TO GET THE GAS WORK AGAIN.
Corrective Action:
DRIVING IN THE HIGHWAY AT 70 MILES AN HOUR. ALL OF THE SUDDEN THE CAR START SLOWING DOWN UNTIL THE GAS PEDAL WAS DOING NOTHING.I HAVE TO PULL OVER TO THE SIDE ROAD AND TURN THE CAR OFF. AND AGAIN MULTIPLE TIMES TO GET THE GAS WORK AGAIN.
Additional Notes:
DRIVING IN THE HIGHWAY AT 70 MILES AN HOUR. ALL OF THE SUDDEN THE CAR START SLOWING DOWN UNTIL THE GAS PEDAL WAS DOING NOTHING.I HAVE TO PULL OVER TO THE SIDE ROAD AND TURN THE CAR OFF. AND AGAIN MULTIPLE TIMES TO GET THE GAS WORK AGAIN.
Mfg Campaign: 11513007
Recall Date: Mar 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving approximately 60 MPH, the vehicle experienced the death wobble while driving over bumps on the highway. No warning lights were illuminated. The contact made a local dealer aware of the failure when the vehicle was previously taken in for recall repairs; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure was recurring when driving over bumps at highway speeds. The vehicle was then taken back to the dealer, where it was diagnosed that the steering damper needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 8,000.
Corrective Action:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving approximately 60 MPH, the vehicle experienced the death wobble while driving over bumps on the highway. No warning lights were illuminated. The contact made a local dealer aware of the failure when the vehicle was previously taken in for recall repairs; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure was recurring when driving over bumps at highway speeds. The vehicle was then taken back to the dealer, where it was diagnosed that the steering damper needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 8,000.
Additional Notes:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving approximately 60 MPH, the vehicle experienced the death wobble while driving over bumps on the highway. No warning lights were illuminated. The contact made a local dealer aware of the failure when the vehicle was previously taken in for recall repairs; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure was recurring when driving over bumps at highway speeds. The vehicle was then taken back to the dealer, where it was diagnosed that the steering damper needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 8,000.
Mfg Campaign: 11512765
Recall Date: Mar 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2022 Jeep Wrangler. The contact stated that after starting the vehicle, the ABS warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred after starting the vehicle. The vehicle was then taken back to the dealer, where the failure code was cleared and the vehicle was diagnosed and determined that the ABS module needed to be replaced again; however, the part for the repair was on backorder. The vehicle remained at the dealer awaiting the part for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 3,000.
Corrective Action:
The contact owns a 2022 Jeep Wrangler. The contact stated that after starting the vehicle, the ABS warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred after starting the vehicle. The vehicle was then taken back to the dealer, where the failure code was cleared and the vehicle was diagnosed and determined that the ABS module needed to be replaced again; however, the part for the repair was on backorder. The vehicle remained at the dealer awaiting the part for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 3,000.
Additional Notes:
The contact owns a 2022 Jeep Wrangler. The contact stated that after starting the vehicle, the ABS warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred after starting the vehicle. The vehicle was then taken back to the dealer, where the failure code was cleared and the vehicle was diagnosed and determined that the ABS module needed to be replaced again; however, the part for the repair was on backorder. The vehicle remained at the dealer awaiting the part for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 3,000.
Mfg Campaign: 11512891
Recall Date: Mar 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
Potential Consequences:
The contact owns a 2022 Jeep Wrangler. The contact stated that after starting the vehicle, the ABS warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred after starting the vehicle. The vehicle was then taken back to the dealer, where the failure code was cleared and the vehicle was diagnosed and determined that the ABS module needed to be replaced again; however, the part for the repair was on backorder. The vehicle remained at the dealer awaiting the part for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 3,000.
Corrective Action:
The contact owns a 2022 Jeep Wrangler. The contact stated that after starting the vehicle, the ABS warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred after starting the vehicle. The vehicle was then taken back to the dealer, where the failure code was cleared and the vehicle was diagnosed and determined that the ABS module needed to be replaced again; however, the part for the repair was on backorder. The vehicle remained at the dealer awaiting the part for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 3,000.
Additional Notes:
The contact owns a 2022 Jeep Wrangler. The contact stated that after starting the vehicle, the ABS warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred after starting the vehicle. The vehicle was then taken back to the dealer, where the failure code was cleared and the vehicle was diagnosed and determined that the ABS module needed to be replaced again; however, the part for the repair was on backorder. The vehicle remained at the dealer awaiting the part for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 3,000.
Mfg Campaign: 11512891
Recall Date: Mar 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving the car normally and it completely shut down while moving. I safely pulled over and I was able to restart it. I then received a text message warning from the vehicle Uconnect system, error was "A charge fault has occurred for your Jeep Wrangler Unlimited 4xe" This seems to be a very common complaint when I googled the error message.
Corrective Action:
I was driving the car normally and it completely shut down while moving. I safely pulled over and I was able to restart it. I then received a text message warning from the vehicle Uconnect system, error was "A charge fault has occurred for your Jeep Wrangler Unlimited 4xe" This seems to be a very common complaint when I googled the error message.
Additional Notes:
I was driving the car normally and it completely shut down while moving. I safely pulled over and I was able to restart it. I then received a text message warning from the vehicle Uconnect system, error was "A charge fault has occurred for your Jeep Wrangler Unlimited 4xe" This seems to be a very common complaint when I googled the error message.
Mfg Campaign: 11512904
Recall Date: Mar 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving the car normally and it completely shut down while moving. I safely pulled over and I was able to restart it. I then received a text message warning from the vehicle Uconnect system, error was "A charge fault has occurred for your Jeep Wrangler Unlimited 4xe" This seems to be a very common complaint when I googled the error message.
Corrective Action:
I was driving the car normally and it completely shut down while moving. I safely pulled over and I was able to restart it. I then received a text message warning from the vehicle Uconnect system, error was "A charge fault has occurred for your Jeep Wrangler Unlimited 4xe" This seems to be a very common complaint when I googled the error message.
Additional Notes:
I was driving the car normally and it completely shut down while moving. I safely pulled over and I was able to restart it. I then received a text message warning from the vehicle Uconnect system, error was "A charge fault has occurred for your Jeep Wrangler Unlimited 4xe" This seems to be a very common complaint when I googled the error message.
Mfg Campaign: 11512904
Recall Date: Mar 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electric Mode Temporarily Unavailable.
Corrective Action:
Electric Mode Temporarily Unavailable.
Additional Notes:
Electric Mode Temporarily Unavailable.
Mfg Campaign: 11512629
Recall Date: Mar 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Electric Mode Temporarily Unavailable.
Corrective Action:
Electric Mode Temporarily Unavailable.
Additional Notes:
Electric Mode Temporarily Unavailable.
Mfg Campaign: 11512629
Recall Date: Mar 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My new 2022 Jeep Wrangler was shipped with 20 inch Bridgestone Dueller tires. These tires caused severe front end shake and vibration to the point of losing control of my vehicle at approx 60 MPH on several occasions. I brought my Jeep to the Dealer where it was purchased and was told this was a known problem with these tires.Further I was told the ONLY solution was to replace the factory tires with Wrangler KO2’s or another similar tire with more than 4 ply tires like the Dueller. The dealer said Jeep knows it is a problem but would not pay to solve the problem. These new tires were installed and the problem was resolved and cost nearly $1,700. Jeep blames Bridgestone yet it is a known problem and new Jeeps are still being sold with these tires. Jeep factory wrote it was my problem. I have an email from them telling me these details.
Corrective Action:
My new 2022 Jeep Wrangler was shipped with 20 inch Bridgestone Dueller tires. These tires caused severe front end shake and vibration to the point of losing control of my vehicle at approx 60 MPH on several occasions. I brought my Jeep to the Dealer where it was purchased and was told this was a known problem with these tires.Further I was told the ONLY solution was to replace the factory tires with Wrangler KO2’s or another similar tire with more than 4 ply tires like the Dueller. The dealer said Jeep knows it is a problem but would not pay to solve the problem. These new tires were installed and the problem was resolved and cost nearly $1,700. Jeep blames Bridgestone yet it is a known problem and new Jeeps are still being sold with these tires. Jeep factory wrote it was my problem. I have an email from them telling me these details.
Additional Notes:
My new 2022 Jeep Wrangler was shipped with 20 inch Bridgestone Dueller tires. These tires caused severe front end shake and vibration to the point of losing control of my vehicle at approx 60 MPH on several occasions. I brought my Jeep to the Dealer where it was purchased and was told this was a known problem with these tires.Further I was told the ONLY solution was to replace the factory tires with Wrangler KO2’s or another similar tire with more than 4 ply tires like the Dueller. The dealer said Jeep knows it is a problem but would not pay to solve the problem. These new tires were installed and the problem was resolved and cost nearly $1,700. Jeep blames Bridgestone yet it is a known problem and new Jeeps are still being sold with these tires. Jeep factory wrote it was my problem. I have an email from them telling me these details.
Mfg Campaign: 11511093
Recall Date: Mar 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
On 3/1/23 my wife was driving our 2022 Jeep Wrangler 4XE at highway speed in the middle of a 3-lane highway. When the Jeep ran out of electric battery and transitioned to hybrid mode the engine completely shut down and she had almost no time to make it from the middle lane to the side of the highway without accident. Multiple cars and large semis had to break suddenly to avoid rear-ending the Jeep. After getting to the side of the highway the Jeep would not restart or shift to neutral. An extremely dangerous situation and thankfully the police showed up to divert traffic. With all of this said, I took my Jeep to the dealer in December 2022 to fix the loss of motive power recall (ZB7), and from this most recent experience, that recall fix either did not work or Jeep should issue another recall. An extremely dangerous situation when the Jeep shuts off at highway speed with no advance warning. Called JeepWave customer service on 3/1 and case #85607518 was opened with the promise that a Jeep case manager will reach out in 2-3 days to address my safety concerns. My Jeep is currently at the dealership and fingers crossed that when/if I get it back this does not happen again. We feel very lucky with the outcome as it could have been much worse with speeds decreasing from 65 MPH to 0 with no advance warning.
Corrective Action:
On 3/1/23 my wife was driving our 2022 Jeep Wrangler 4XE at highway speed in the middle of a 3-lane highway. When the Jeep ran out of electric battery and transitioned to hybrid mode the engine completely shut down and she had almost no time to make it from the middle lane to the side of the highway without accident. Multiple cars and large semis had to break suddenly to avoid rear-ending the Jeep. After getting to the side of the highway the Jeep would not restart or shift to neutral. An extremely dangerous situation and thankfully the police showed up to divert traffic. With all of this said, I took my Jeep to the dealer in December 2022 to fix the loss of motive power recall (ZB7), and from this most recent experience, that recall fix either did not work or Jeep should issue another recall. An extremely dangerous situation when the Jeep shuts off at highway speed with no advance warning. Called JeepWave customer service on 3/1 and case #85607518 was opened with the promise that a Jeep case manager will reach out in 2-3 days to address my safety concerns. My Jeep is currently at the dealership and fingers crossed that when/if I get it back this does not happen again. We feel very lucky with the outcome as it could have been much worse with speeds decreasing from 65 MPH to 0 with no advance warning.
Additional Notes:
On 3/1/23 my wife was driving our 2022 Jeep Wrangler 4XE at highway speed in the middle of a 3-lane highway. When the Jeep ran out of electric battery and transitioned to hybrid mode the engine completely shut down and she had almost no time to make it from the middle lane to the side of the highway without accident. Multiple cars and large semis had to break suddenly to avoid rear-ending the Jeep. After getting to the side of the highway the Jeep would not restart or shift to neutral. An extremely dangerous situation and thankfully the police showed up to divert traffic. With all of this said, I took my Jeep to the dealer in December 2022 to fix the loss of motive power recall (ZB7), and from this most recent experience, that recall fix either did not work or Jeep should issue another recall. An extremely dangerous situation when the Jeep shuts off at highway speed with no advance warning. Called JeepWave customer service on 3/1 and case #85607518 was opened with the promise that a Jeep case manager will reach out in 2-3 days to address my safety concerns. My Jeep is currently at the dealership and fingers crossed that when/if I get it back this does not happen again. We feel very lucky with the outcome as it could have been much worse with speeds decreasing from 65 MPH to 0 with no advance warning.
Mfg Campaign: 11509948
Recall Date: Mar 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
On 3/1/23 my wife was driving our 2022 Jeep Wrangler 4XE at highway speed in the middle of a 3-lane highway. When the Jeep ran out of electric battery and transitioned to hybrid mode the engine completely shut down and she had almost no time to make it from the middle lane to the side of the highway without accident. Multiple cars and large semis had to break suddenly to avoid rear-ending the Jeep. After getting to the side of the highway the Jeep would not restart or shift to neutral. An extremely dangerous situation and thankfully the police showed up to divert traffic. With all of this said, I took my Jeep to the dealer in December 2022 to fix the loss of motive power recall (ZB7), and from this most recent experience, that recall fix either did not work or Jeep should issue another recall. An extremely dangerous situation when the Jeep shuts off at highway speed with no advance warning. Called JeepWave customer service on 3/1 and case #85607518 was opened with the promise that a Jeep case manager will reach out in 2-3 days to address my safety concerns. My Jeep is currently at the dealership and fingers crossed that when/if I get it back this does not happen again. We feel very lucky with the outcome as it could have been much worse with speeds decreasing from 65 MPH to 0 with no advance warning.
Corrective Action:
On 3/1/23 my wife was driving our 2022 Jeep Wrangler 4XE at highway speed in the middle of a 3-lane highway. When the Jeep ran out of electric battery and transitioned to hybrid mode the engine completely shut down and she had almost no time to make it from the middle lane to the side of the highway without accident. Multiple cars and large semis had to break suddenly to avoid rear-ending the Jeep. After getting to the side of the highway the Jeep would not restart or shift to neutral. An extremely dangerous situation and thankfully the police showed up to divert traffic. With all of this said, I took my Jeep to the dealer in December 2022 to fix the loss of motive power recall (ZB7), and from this most recent experience, that recall fix either did not work or Jeep should issue another recall. An extremely dangerous situation when the Jeep shuts off at highway speed with no advance warning. Called JeepWave customer service on 3/1 and case #85607518 was opened with the promise that a Jeep case manager will reach out in 2-3 days to address my safety concerns. My Jeep is currently at the dealership and fingers crossed that when/if I get it back this does not happen again. We feel very lucky with the outcome as it could have been much worse with speeds decreasing from 65 MPH to 0 with no advance warning.
Additional Notes:
On 3/1/23 my wife was driving our 2022 Jeep Wrangler 4XE at highway speed in the middle of a 3-lane highway. When the Jeep ran out of electric battery and transitioned to hybrid mode the engine completely shut down and she had almost no time to make it from the middle lane to the side of the highway without accident. Multiple cars and large semis had to break suddenly to avoid rear-ending the Jeep. After getting to the side of the highway the Jeep would not restart or shift to neutral. An extremely dangerous situation and thankfully the police showed up to divert traffic. With all of this said, I took my Jeep to the dealer in December 2022 to fix the loss of motive power recall (ZB7), and from this most recent experience, that recall fix either did not work or Jeep should issue another recall. An extremely dangerous situation when the Jeep shuts off at highway speed with no advance warning. Called JeepWave customer service on 3/1 and case #85607518 was opened with the promise that a Jeep case manager will reach out in 2-3 days to address my safety concerns. My Jeep is currently at the dealership and fingers crossed that when/if I get it back this does not happen again. We feel very lucky with the outcome as it could have been much worse with speeds decreasing from 65 MPH to 0 with no advance warning.
Mfg Campaign: 11509948
Recall Date: Mar 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
This is the 5th complaint I have called into JEEP directly as well as 2 different dealerships. My car is shutting down randomly on the highway. I was notified that it was "fixed" with a software update. This is a current recall that the dealership has said was "fixed". However they refuse to call a star tech or a field tech which JEEP service said was required at this point. I have tried to have this issue fixed multiple times with no positive outcome. Today again my entire JEEP shut down on the highway as I was getting on. I merely tapped the break to allow anther drive to merge and the entire car completely stopped. I personally hit the steering wheel and my dog almost hit the windshield if the bar was not there he would have. The are aware of the severity of the issue and don't believe anything is wrong. I am contacting an attorney for Lemon Law at this point as the vehicle is clearly dysfunctional
Corrective Action:
This is the 5th complaint I have called into JEEP directly as well as 2 different dealerships. My car is shutting down randomly on the highway. I was notified that it was "fixed" with a software update. This is a current recall that the dealership has said was "fixed". However they refuse to call a star tech or a field tech which JEEP service said was required at this point. I have tried to have this issue fixed multiple times with no positive outcome. Today again my entire JEEP shut down on the highway as I was getting on. I merely tapped the break to allow anther drive to merge and the entire car completely stopped. I personally hit the steering wheel and my dog almost hit the windshield if the bar was not there he would have. The are aware of the severity of the issue and don't believe anything is wrong. I am contacting an attorney for Lemon Law at this point as the vehicle is clearly dysfunctional
Additional Notes:
This is the 5th complaint I have called into JEEP directly as well as 2 different dealerships. My car is shutting down randomly on the highway. I was notified that it was "fixed" with a software update. This is a current recall that the dealership has said was "fixed". However they refuse to call a star tech or a field tech which JEEP service said was required at this point. I have tried to have this issue fixed multiple times with no positive outcome. Today again my entire JEEP shut down on the highway as I was getting on. I merely tapped the break to allow anther drive to merge and the entire car completely stopped. I personally hit the steering wheel and my dog almost hit the windshield if the bar was not there he would have. The are aware of the severity of the issue and don't believe anything is wrong. I am contacting an attorney for Lemon Law at this point as the vehicle is clearly dysfunctional
Mfg Campaign: 11508480
Recall Date: Feb 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
This is the 5th complaint I have called into JEEP directly as well as 2 different dealerships. My car is shutting down randomly on the highway. I was notified that it was "fixed" with a software update. This is a current recall that the dealership has said was "fixed". However they refuse to call a star tech or a field tech which JEEP service said was required at this point. I have tried to have this issue fixed multiple times with no positive outcome. Today again my entire JEEP shut down on the highway as I was getting on. I merely tapped the break to allow anther drive to merge and the entire car completely stopped. I personally hit the steering wheel and my dog almost hit the windshield if the bar was not there he would have. The are aware of the severity of the issue and don't believe anything is wrong. I am contacting an attorney for Lemon Law at this point as the vehicle is clearly dysfunctional
Corrective Action:
This is the 5th complaint I have called into JEEP directly as well as 2 different dealerships. My car is shutting down randomly on the highway. I was notified that it was "fixed" with a software update. This is a current recall that the dealership has said was "fixed". However they refuse to call a star tech or a field tech which JEEP service said was required at this point. I have tried to have this issue fixed multiple times with no positive outcome. Today again my entire JEEP shut down on the highway as I was getting on. I merely tapped the break to allow anther drive to merge and the entire car completely stopped. I personally hit the steering wheel and my dog almost hit the windshield if the bar was not there he would have. The are aware of the severity of the issue and don't believe anything is wrong. I am contacting an attorney for Lemon Law at this point as the vehicle is clearly dysfunctional
Additional Notes:
This is the 5th complaint I have called into JEEP directly as well as 2 different dealerships. My car is shutting down randomly on the highway. I was notified that it was "fixed" with a software update. This is a current recall that the dealership has said was "fixed". However they refuse to call a star tech or a field tech which JEEP service said was required at this point. I have tried to have this issue fixed multiple times with no positive outcome. Today again my entire JEEP shut down on the highway as I was getting on. I merely tapped the break to allow anther drive to merge and the entire car completely stopped. I personally hit the steering wheel and my dog almost hit the windshield if the bar was not there he would have. The are aware of the severity of the issue and don't believe anything is wrong. I am contacting an attorney for Lemon Law at this point as the vehicle is clearly dysfunctional
Mfg Campaign: 11508480
Recall Date: Feb 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
This is the 5th complaint I have called into JEEP directly as well as 2 different dealerships. My car is shutting down randomly on the highway. I was notified that it was "fixed" with a software update. This is a current recall that the dealership has said was "fixed". However they refuse to call a star tech or a field tech which JEEP service said was required at this point. I have tried to have this issue fixed multiple times with no positive outcome. Today again my entire JEEP shut down on the highway as I was getting on. I merely tapped the break to allow anther drive to merge and the entire car completely stopped. I personally hit the steering wheel and my dog almost hit the windshield if the bar was not there he would have. The are aware of the severity of the issue and don't believe anything is wrong. I am contacting an attorney for Lemon Law at this point as the vehicle is clearly dysfunctional
Corrective Action:
This is the 5th complaint I have called into JEEP directly as well as 2 different dealerships. My car is shutting down randomly on the highway. I was notified that it was "fixed" with a software update. This is a current recall that the dealership has said was "fixed". However they refuse to call a star tech or a field tech which JEEP service said was required at this point. I have tried to have this issue fixed multiple times with no positive outcome. Today again my entire JEEP shut down on the highway as I was getting on. I merely tapped the break to allow anther drive to merge and the entire car completely stopped. I personally hit the steering wheel and my dog almost hit the windshield if the bar was not there he would have. The are aware of the severity of the issue and don't believe anything is wrong. I am contacting an attorney for Lemon Law at this point as the vehicle is clearly dysfunctional
Additional Notes:
This is the 5th complaint I have called into JEEP directly as well as 2 different dealerships. My car is shutting down randomly on the highway. I was notified that it was "fixed" with a software update. This is a current recall that the dealership has said was "fixed". However they refuse to call a star tech or a field tech which JEEP service said was required at this point. I have tried to have this issue fixed multiple times with no positive outcome. Today again my entire JEEP shut down on the highway as I was getting on. I merely tapped the break to allow anther drive to merge and the entire car completely stopped. I personally hit the steering wheel and my dog almost hit the windshield if the bar was not there he would have. The are aware of the severity of the issue and don't believe anything is wrong. I am contacting an attorney for Lemon Law at this point as the vehicle is clearly dysfunctional
Mfg Campaign: 11508480
Recall Date: Feb 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Jeep Wrangler. The contact stated that while driving at 5 MPH, the vehicle was shaking and then lost motive power. The failure caused the vehicle to drive off the roadway. Additionally, the vehicle overheated. The vehicle was taken to the dealer, where the water pump and water filter were replaced; however, the failure recurred. The vehicle overheated and failed to accelerate. The vehicle was taken back to the dealer, where the cylinder head, spark plugs, engine oil filter, and several other unknown parts were replaced. The failure recurred. The vehicle was taken back to the dealer, where it remained unrepaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.
Corrective Action:
The contact owns a 2022 Jeep Wrangler. The contact stated that while driving at 5 MPH, the vehicle was shaking and then lost motive power. The failure caused the vehicle to drive off the roadway. Additionally, the vehicle overheated. The vehicle was taken to the dealer, where the water pump and water filter were replaced; however, the failure recurred. The vehicle overheated and failed to accelerate. The vehicle was taken back to the dealer, where the cylinder head, spark plugs, engine oil filter, and several other unknown parts were replaced. The failure recurred. The vehicle was taken back to the dealer, where it remained unrepaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.
Additional Notes:
The contact owns a 2022 Jeep Wrangler. The contact stated that while driving at 5 MPH, the vehicle was shaking and then lost motive power. The failure caused the vehicle to drive off the roadway. Additionally, the vehicle overheated. The vehicle was taken to the dealer, where the water pump and water filter were replaced; however, the failure recurred. The vehicle overheated and failed to accelerate. The vehicle was taken back to the dealer, where the cylinder head, spark plugs, engine oil filter, and several other unknown parts were replaced. The failure recurred. The vehicle was taken back to the dealer, where it remained unrepaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.
Mfg Campaign: 11505394
Recall Date: Feb 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Death wobble at highway speeds in a 2022 Jeep Wrangler 4 door with full stock equipment and roughly 3,500 miles in October 2022. No previous experience or difficulties with vehicle but when temperatures lowered to freezing for the first time, the vehicle had significantly diminished performance on stability. After the initial death wobble, carefully driving the wheel continued to pulsate when hitting cracks in the pavement (wheels going into a downward bump, bumps in the up direction did not impact steering as heavily). Took more than 9 weeks to be see by the Dealerships after calling multiple dealers and working with Jeepwave- warranty. After the vehicle was confirm to have a Front Track Bar defect and Steering Dampener defect, the dealer informed me the car "was safe to drive" until parts were available with a 5-6 week window before they'd arrive - due to another defect my vehicle was in the shop for most of that. Upon return of the vehicle, immediate test drive by myself noted the steering is now improved but still inconsistently experiencing the steering wheel shaking (no vibration in the pedals but vibration is noticable for passengers sitting in the vehicle). Called the Dealership again, was told this is just the 1st fix they've been told to try and it'll be another 3 weeks prior to the dealership bringing the vehicle in for "additional diagnostics" without a clear plan for what parts they plan to replace next. Concern for me to send this note - the Vehicle at speeds as low as 62 mph starts to have a pulsating wheel that if roads are icy, an unsuspecting person were to drive my brand new vehicle with only 6,500 miles at this point, or a particular bump arises and fully loses control. Jeep knew of the issue and did not expedite my ability to get into a dealer - they played dumb on the issue until it was in the shop. There has been no urgency on my driving this vehicle as they deem it "safe to drive".
Corrective Action:
Death wobble at highway speeds in a 2022 Jeep Wrangler 4 door with full stock equipment and roughly 3,500 miles in October 2022. No previous experience or difficulties with vehicle but when temperatures lowered to freezing for the first time, the vehicle had significantly diminished performance on stability. After the initial death wobble, carefully driving the wheel continued to pulsate when hitting cracks in the pavement (wheels going into a downward bump, bumps in the up direction did not impact steering as heavily). Took more than 9 weeks to be see by the Dealerships after calling multiple dealers and working with Jeepwave- warranty. After the vehicle was confirm to have a Front Track Bar defect and Steering Dampener defect, the dealer informed me the car "was safe to drive" until parts were available with a 5-6 week window before they'd arrive - due to another defect my vehicle was in the shop for most of that. Upon return of the vehicle, immediate test drive by myself noted the steering is now improved but still inconsistently experiencing the steering wheel shaking (no vibration in the pedals but vibration is noticable for passengers sitting in the vehicle). Called the Dealership again, was told this is just the 1st fix they've been told to try and it'll be another 3 weeks prior to the dealership bringing the vehicle in for "additional diagnostics" without a clear plan for what parts they plan to replace next. Concern for me to send this note - the Vehicle at speeds as low as 62 mph starts to have a pulsating wheel that if roads are icy, an unsuspecting person were to drive my brand new vehicle with only 6,500 miles at this point, or a particular bump arises and fully loses control. Jeep knew of the issue and did not expedite my ability to get into a dealer - they played dumb on the issue until it was in the shop. There has been no urgency on my driving this vehicle as they deem it "safe to drive".
Additional Notes:
Death wobble at highway speeds in a 2022 Jeep Wrangler 4 door with full stock equipment and roughly 3,500 miles in October 2022. No previous experience or difficulties with vehicle but when temperatures lowered to freezing for the first time, the vehicle had significantly diminished performance on stability. After the initial death wobble, carefully driving the wheel continued to pulsate when hitting cracks in the pavement (wheels going into a downward bump, bumps in the up direction did not impact steering as heavily). Took more than 9 weeks to be see by the Dealerships after calling multiple dealers and working with Jeepwave- warranty. After the vehicle was confirm to have a Front Track Bar defect and Steering Dampener defect, the dealer informed me the car "was safe to drive" until parts were available with a 5-6 week window before they'd arrive - due to another defect my vehicle was in the shop for most of that. Upon return of the vehicle, immediate test drive by myself noted the steering is now improved but still inconsistently experiencing the steering wheel shaking (no vibration in the pedals but vibration is noticable for passengers sitting in the vehicle). Called the Dealership again, was told this is just the 1st fix they've been told to try and it'll be another 3 weeks prior to the dealership bringing the vehicle in for "additional diagnostics" without a clear plan for what parts they plan to replace next. Concern for me to send this note - the Vehicle at speeds as low as 62 mph starts to have a pulsating wheel that if roads are icy, an unsuspecting person were to drive my brand new vehicle with only 6,500 miles at this point, or a particular bump arises and fully loses control. Jeep knew of the issue and did not expedite my ability to get into a dealer - they played dumb on the issue until it was in the shop. There has been no urgency on my driving this vehicle as they deem it "safe to drive".
Mfg Campaign: 11504936
Recall Date: Feb 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Death wobble at highway speeds in a 2022 Jeep Wrangler 4 door with full stock equipment and roughly 3,500 miles in October 2022. No previous experience or difficulties with vehicle but when temperatures lowered to freezing for the first time, the vehicle had significantly diminished performance on stability. After the initial death wobble, carefully driving the wheel continued to pulsate when hitting cracks in the pavement (wheels going into a downward bump, bumps in the up direction did not impact steering as heavily). Took more than 9 weeks to be see by the Dealerships after calling multiple dealers and working with Jeepwave- warranty. After the vehicle was confirm to have a Front Track Bar defect and Steering Dampener defect, the dealer informed me the car "was safe to drive" until parts were available with a 5-6 week window before they'd arrive - due to another defect my vehicle was in the shop for most of that. Upon return of the vehicle, immediate test drive by myself noted the steering is now improved but still inconsistently experiencing the steering wheel shaking (no vibration in the pedals but vibration is noticable for passengers sitting in the vehicle). Called the Dealership again, was told this is just the 1st fix they've been told to try and it'll be another 3 weeks prior to the dealership bringing the vehicle in for "additional diagnostics" without a clear plan for what parts they plan to replace next. Concern for me to send this note - the Vehicle at speeds as low as 62 mph starts to have a pulsating wheel that if roads are icy, an unsuspecting person were to drive my brand new vehicle with only 6,500 miles at this point, or a particular bump arises and fully loses control. Jeep knew of the issue and did not expedite my ability to get into a dealer - they played dumb on the issue until it was in the shop. There has been no urgency on my driving this vehicle as they deem it "safe to drive".
Corrective Action:
Death wobble at highway speeds in a 2022 Jeep Wrangler 4 door with full stock equipment and roughly 3,500 miles in October 2022. No previous experience or difficulties with vehicle but when temperatures lowered to freezing for the first time, the vehicle had significantly diminished performance on stability. After the initial death wobble, carefully driving the wheel continued to pulsate when hitting cracks in the pavement (wheels going into a downward bump, bumps in the up direction did not impact steering as heavily). Took more than 9 weeks to be see by the Dealerships after calling multiple dealers and working with Jeepwave- warranty. After the vehicle was confirm to have a Front Track Bar defect and Steering Dampener defect, the dealer informed me the car "was safe to drive" until parts were available with a 5-6 week window before they'd arrive - due to another defect my vehicle was in the shop for most of that. Upon return of the vehicle, immediate test drive by myself noted the steering is now improved but still inconsistently experiencing the steering wheel shaking (no vibration in the pedals but vibration is noticable for passengers sitting in the vehicle). Called the Dealership again, was told this is just the 1st fix they've been told to try and it'll be another 3 weeks prior to the dealership bringing the vehicle in for "additional diagnostics" without a clear plan for what parts they plan to replace next. Concern for me to send this note - the Vehicle at speeds as low as 62 mph starts to have a pulsating wheel that if roads are icy, an unsuspecting person were to drive my brand new vehicle with only 6,500 miles at this point, or a particular bump arises and fully loses control. Jeep knew of the issue and did not expedite my ability to get into a dealer - they played dumb on the issue until it was in the shop. There has been no urgency on my driving this vehicle as they deem it "safe to drive".
Additional Notes:
Death wobble at highway speeds in a 2022 Jeep Wrangler 4 door with full stock equipment and roughly 3,500 miles in October 2022. No previous experience or difficulties with vehicle but when temperatures lowered to freezing for the first time, the vehicle had significantly diminished performance on stability. After the initial death wobble, carefully driving the wheel continued to pulsate when hitting cracks in the pavement (wheels going into a downward bump, bumps in the up direction did not impact steering as heavily). Took more than 9 weeks to be see by the Dealerships after calling multiple dealers and working with Jeepwave- warranty. After the vehicle was confirm to have a Front Track Bar defect and Steering Dampener defect, the dealer informed me the car "was safe to drive" until parts were available with a 5-6 week window before they'd arrive - due to another defect my vehicle was in the shop for most of that. Upon return of the vehicle, immediate test drive by myself noted the steering is now improved but still inconsistently experiencing the steering wheel shaking (no vibration in the pedals but vibration is noticable for passengers sitting in the vehicle). Called the Dealership again, was told this is just the 1st fix they've been told to try and it'll be another 3 weeks prior to the dealership bringing the vehicle in for "additional diagnostics" without a clear plan for what parts they plan to replace next. Concern for me to send this note - the Vehicle at speeds as low as 62 mph starts to have a pulsating wheel that if roads are icy, an unsuspecting person were to drive my brand new vehicle with only 6,500 miles at this point, or a particular bump arises and fully loses control. Jeep knew of the issue and did not expedite my ability to get into a dealer - they played dumb on the issue until it was in the shop. There has been no urgency on my driving this vehicle as they deem it "safe to drive".
Mfg Campaign: 11504936
Recall Date: Feb 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving 55 MPH in the middle lane of a highway, an unknown warning light was illuminated, and the vehicle lost motive power. The contact stated that the control buttons became inoperable. The contact was able to restart the vehicle after several attempts. The contact was able to veer to the side of the road with the assistance of a Police Officer and coasted to a parking lot. The vehicle was towed to the dealer, who informed the contact that parts for NHTSA Campaign Number: 22V768000 (Electrical System) were on a national back order. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and advised as the dealer. The failure mileage was approximately 9,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving 55 MPH in the middle lane of a highway, an unknown warning light was illuminated, and the vehicle lost motive power. The contact stated that the control buttons became inoperable. The contact was able to restart the vehicle after several attempts. The contact was able to veer to the side of the road with the assistance of a Police Officer and coasted to a parking lot. The vehicle was towed to the dealer, who informed the contact that parts for NHTSA Campaign Number: 22V768000 (Electrical System) were on a national back order. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and advised as the dealer. The failure mileage was approximately 9,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving 55 MPH in the middle lane of a highway, an unknown warning light was illuminated, and the vehicle lost motive power. The contact stated that the control buttons became inoperable. The contact was able to restart the vehicle after several attempts. The contact was able to veer to the side of the road with the assistance of a Police Officer and coasted to a parking lot. The vehicle was towed to the dealer, who informed the contact that parts for NHTSA Campaign Number: 22V768000 (Electrical System) were on a national back order. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and advised as the dealer. The failure mileage was approximately 9,000. Parts distribution disconnect.
Mfg Campaign: 11504647
Recall Date: Jan 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The Vehicle shakes radically after going over a bump. After pulling over, the suspension normalizes.
Corrective Action:
The Vehicle shakes radically after going over a bump. After pulling over, the suspension normalizes.
Additional Notes:
The Vehicle shakes radically after going over a bump. After pulling over, the suspension normalizes.
Mfg Campaign: 11500814
Recall Date: Jan 9, 2023
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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