Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 04B
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B9A
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 92A
Recall Date: Sep 18, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV). The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 53A
Recall Date: Apr 27, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB7
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z71
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chryler (FCA US, LLC) is recalling certain 2022 Jeep Wrangler vehicles. The side marker lights may not function due to an incompatible tail light assembly wiring harness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z43
Recall Date: May 12, 2022
Consumer Complaints
438 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Had to go in to repair a coolant leak, power train issue with the driveshaft and suspension.
Corrective Action:
Had to go in to repair a coolant leak, power train issue with the driveshaft and suspension.
Additional Notes:
Had to go in to repair a coolant leak, power train issue with the driveshaft and suspension.
Mfg Campaign: 11575113
Recall Date: Mar 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Had to go in to repair a coolant leak, power train issue with the driveshaft and suspension.
Corrective Action:
Had to go in to repair a coolant leak, power train issue with the driveshaft and suspension.
Additional Notes:
Had to go in to repair a coolant leak, power train issue with the driveshaft and suspension.
Mfg Campaign: 11575113
Recall Date: Mar 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Had to go in to repair a coolant leak, power train issue with the driveshaft and suspension.
Corrective Action:
Had to go in to repair a coolant leak, power train issue with the driveshaft and suspension.
Additional Notes:
Had to go in to repair a coolant leak, power train issue with the driveshaft and suspension.
Mfg Campaign: 11575113
Recall Date: Mar 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
When starting from a complete stop with the car in drive (usually from a stop light/sign), the dash will go completely black and come back online with initial guidance to place the car in park before starting the engine followed by "Service Transmission". Once put into park, it cannot be released into neutral to move out of danger - it's truly stuck. Based on 4XE forums, this is not a unique problem. When completely shut off and restarted, it behaves as normal. This has happened twice on the same vehicle and no error code is generated for service.
Corrective Action:
When starting from a complete stop with the car in drive (usually from a stop light/sign), the dash will go completely black and come back online with initial guidance to place the car in park before starting the engine followed by "Service Transmission". Once put into park, it cannot be released into neutral to move out of danger - it's truly stuck. Based on 4XE forums, this is not a unique problem. When completely shut off and restarted, it behaves as normal. This has happened twice on the same vehicle and no error code is generated for service.
Additional Notes:
When starting from a complete stop with the car in drive (usually from a stop light/sign), the dash will go completely black and come back online with initial guidance to place the car in park before starting the engine followed by "Service Transmission". Once put into park, it cannot be released into neutral to move out of danger - it's truly stuck. Based on 4XE forums, this is not a unique problem. When completely shut off and restarted, it behaves as normal. This has happened twice on the same vehicle and no error code is generated for service.
Mfg Campaign: 11574556
Recall Date: Feb 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 40 MPH, the vehicle started jerking and the Hybrid mode disengaged intermittently. There was no warning light illuminated. The contact veered to the side of the road. The contact turned off and restarted the vehicle, and the failure recurred mildly. The contact was able to drive to the residence. The vehicle was taken to the dealer, where it was determined that the failure was related to the recall. The dealer advised not to recharge the vehicle. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 16,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 40 MPH, the vehicle started jerking and the Hybrid mode disengaged intermittently. There was no warning light illuminated. The contact veered to the side of the road. The contact turned off and restarted the vehicle, and the failure recurred mildly. The contact was able to drive to the residence. The vehicle was taken to the dealer, where it was determined that the failure was related to the recall. The dealer advised not to recharge the vehicle. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 16,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 40 MPH, the vehicle started jerking and the Hybrid mode disengaged intermittently. There was no warning light illuminated. The contact veered to the side of the road. The contact turned off and restarted the vehicle, and the failure recurred mildly. The contact was able to drive to the residence. The vehicle was taken to the dealer, where it was determined that the failure was related to the recall. The dealer advised not to recharge the vehicle. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 16,000. VIN tool confirms parts not available.
Mfg Campaign: 11573356
Recall Date: Feb 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11571818
Recall Date: Feb 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2022 Jeep Wrangler. Upon taking the vehicle in for emissions testing, the vehicle failed. The vehicle was taken to the dealer, who diagnosed a failure with the speed sensor. The vehicle was repaired; however, the vehicle failed the emissions test. The vehicle was taken back to the dealer, who was unable to determine a failure, but informed the contact that it might be related to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and advised the contact to drive the vehicle for 700 miles before returning. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and the VIN was included, and parts were ordered. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 20,000.
Corrective Action:
The contact owns a 2022 Jeep Wrangler. Upon taking the vehicle in for emissions testing, the vehicle failed. The vehicle was taken to the dealer, who diagnosed a failure with the speed sensor. The vehicle was repaired; however, the vehicle failed the emissions test. The vehicle was taken back to the dealer, who was unable to determine a failure, but informed the contact that it might be related to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and advised the contact to drive the vehicle for 700 miles before returning. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and the VIN was included, and parts were ordered. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 20,000.
Additional Notes:
The contact owns a 2022 Jeep Wrangler. Upon taking the vehicle in for emissions testing, the vehicle failed. The vehicle was taken to the dealer, who diagnosed a failure with the speed sensor. The vehicle was repaired; however, the vehicle failed the emissions test. The vehicle was taken back to the dealer, who was unable to determine a failure, but informed the contact that it might be related to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and advised the contact to drive the vehicle for 700 miles before returning. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and the VIN was included, and parts were ordered. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 20,000.
Mfg Campaign: 11571990
Recall Date: Feb 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Jeep Wrangler. Upon taking the vehicle in for emissions testing, the vehicle failed. The vehicle was taken to the dealer, who diagnosed a failure with the speed sensor. The vehicle was repaired; however, the vehicle failed the emissions test. The vehicle was taken back to the dealer, who was unable to determine a failure, but informed the contact that it might be related to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and advised the contact to drive the vehicle for 700 miles before returning. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and the VIN was included, and parts were ordered. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 20,000.
Corrective Action:
The contact owns a 2022 Jeep Wrangler. Upon taking the vehicle in for emissions testing, the vehicle failed. The vehicle was taken to the dealer, who diagnosed a failure with the speed sensor. The vehicle was repaired; however, the vehicle failed the emissions test. The vehicle was taken back to the dealer, who was unable to determine a failure, but informed the contact that it might be related to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and advised the contact to drive the vehicle for 700 miles before returning. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and the VIN was included, and parts were ordered. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 20,000.
Additional Notes:
The contact owns a 2022 Jeep Wrangler. Upon taking the vehicle in for emissions testing, the vehicle failed. The vehicle was taken to the dealer, who diagnosed a failure with the speed sensor. The vehicle was repaired; however, the vehicle failed the emissions test. The vehicle was taken back to the dealer, who was unable to determine a failure, but informed the contact that it might be related to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and advised the contact to drive the vehicle for 700 miles before returning. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and the VIN was included, and parts were ordered. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 20,000.
Mfg Campaign: 11571990
Recall Date: Feb 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Jeep TSB S2008000158 This service bulletin is exactly that happened to my jeep but because it is a 2022 jeep that will not honor the service bulletin. This has happened to me twice, once in my garage and another time driving and the jeep just stopped in the middle of the street. Both times have been taken into the Jeep dealership.
Corrective Action:
Jeep TSB S2008000158 This service bulletin is exactly that happened to my jeep but because it is a 2022 jeep that will not honor the service bulletin. This has happened to me twice, once in my garage and another time driving and the jeep just stopped in the middle of the street. Both times have been taken into the Jeep dealership.
Additional Notes:
Jeep TSB S2008000158 This service bulletin is exactly that happened to my jeep but because it is a 2022 jeep that will not honor the service bulletin. This has happened to me twice, once in my garage and another time driving and the jeep just stopped in the middle of the street. Both times have been taken into the Jeep dealership.
Mfg Campaign: 11571788
Recall Date: Feb 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the clutch was squishy while depressed and the vehicle started to lose motive power while in second gear. The contact stated that there was an abnormal odor detected while driving. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the clutch was squishy while depressed and the vehicle started to lose motive power while in second gear. The contact stated that there was an abnormal odor detected while driving. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the clutch was squishy while depressed and the vehicle started to lose motive power while in second gear. The contact stated that there was an abnormal odor detected while driving. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
Mfg Campaign: 11570997
Recall Date: Feb 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I am writing to express my serious concern regarding the safety recall initiated by FCA US for the Jeep Wrangler 4xe. This recall, which pertains to an internally failed HV battery, poses a significant safety risk to vehicle occupants, bystanders, and property. As stated in the summary provided by FCA US, an internally failed HV battery in the affected vehicles could lead to a vehicle fire, regardless of whether the ignition is on or off. This presents an alarming safety hazard, as a vehicle fire not only increases the risk of occupant injury but also poses a threat to individuals outside the vehicle and can result in substantial property damage. While it is commendable that FCA US has initiated a voluntary safety recall to address this issue, the proposed remedy raises several concerns. The instruction for customers to refrain from recharging these vehicles and to avoid parking them inside buildings or structures, or near other vehicles until the final repair is completed, is deeply troubling. This instruction places an undue burden on affected vehicle owners, as it significantly disrupts their daily routines and raises questions about the practicality and feasibility of implementing such precautions. Furthermore, it fails to provide a comprehensive solution to mitigate the risk of vehicle fires effectively. Moreover, the solution is completely ineffective as it puts the liability back on the customer since FCA will not deem the vehicle inoperable. This refusal to acknowledge the severity of the safety risk and to take appropriate measures to ensure the safety of vehicle occupants is unacceptable. I urge thorough investigation by NHTSA into the root cause, that they ensure transparent communication by FCA, and accountability for FCA's inadequate response. Failure to address this promptly endangers lives and property. Please prioritize this critical issue.
Corrective Action:
I am writing to express my serious concern regarding the safety recall initiated by FCA US for the Jeep Wrangler 4xe. This recall, which pertains to an internally failed HV battery, poses a significant safety risk to vehicle occupants, bystanders, and property. As stated in the summary provided by FCA US, an internally failed HV battery in the affected vehicles could lead to a vehicle fire, regardless of whether the ignition is on or off. This presents an alarming safety hazard, as a vehicle fire not only increases the risk of occupant injury but also poses a threat to individuals outside the vehicle and can result in substantial property damage. While it is commendable that FCA US has initiated a voluntary safety recall to address this issue, the proposed remedy raises several concerns. The instruction for customers to refrain from recharging these vehicles and to avoid parking them inside buildings or structures, or near other vehicles until the final repair is completed, is deeply troubling. This instruction places an undue burden on affected vehicle owners, as it significantly disrupts their daily routines and raises questions about the practicality and feasibility of implementing such precautions. Furthermore, it fails to provide a comprehensive solution to mitigate the risk of vehicle fires effectively. Moreover, the solution is completely ineffective as it puts the liability back on the customer since FCA will not deem the vehicle inoperable. This refusal to acknowledge the severity of the safety risk and to take appropriate measures to ensure the safety of vehicle occupants is unacceptable. I urge thorough investigation by NHTSA into the root cause, that they ensure transparent communication by FCA, and accountability for FCA's inadequate response. Failure to address this promptly endangers lives and property. Please prioritize this critical issue.
Additional Notes:
I am writing to express my serious concern regarding the safety recall initiated by FCA US for the Jeep Wrangler 4xe. This recall, which pertains to an internally failed HV battery, poses a significant safety risk to vehicle occupants, bystanders, and property. As stated in the summary provided by FCA US, an internally failed HV battery in the affected vehicles could lead to a vehicle fire, regardless of whether the ignition is on or off. This presents an alarming safety hazard, as a vehicle fire not only increases the risk of occupant injury but also poses a threat to individuals outside the vehicle and can result in substantial property damage. While it is commendable that FCA US has initiated a voluntary safety recall to address this issue, the proposed remedy raises several concerns. The instruction for customers to refrain from recharging these vehicles and to avoid parking them inside buildings or structures, or near other vehicles until the final repair is completed, is deeply troubling. This instruction places an undue burden on affected vehicle owners, as it significantly disrupts their daily routines and raises questions about the practicality and feasibility of implementing such precautions. Furthermore, it fails to provide a comprehensive solution to mitigate the risk of vehicle fires effectively. Moreover, the solution is completely ineffective as it puts the liability back on the customer since FCA will not deem the vehicle inoperable. This refusal to acknowledge the severity of the safety risk and to take appropriate measures to ensure the safety of vehicle occupants is unacceptable. I urge thorough investigation by NHTSA into the root cause, that they ensure transparent communication by FCA, and accountability for FCA's inadequate response. Failure to address this promptly endangers lives and property. Please prioritize this critical issue.
Mfg Campaign: 11570249
Recall Date: Feb 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am writing to express my serious concern regarding the safety recall initiated by FCA US for the Jeep Wrangler 4xe. This recall, which pertains to an internally failed HV battery, poses a significant safety risk to vehicle occupants, bystanders, and property. As stated in the summary provided by FCA US, an internally failed HV battery in the affected vehicles could lead to a vehicle fire, regardless of whether the ignition is on or off. This presents an alarming safety hazard, as a vehicle fire not only increases the risk of occupant injury but also poses a threat to individuals outside the vehicle and can result in substantial property damage. While it is commendable that FCA US has initiated a voluntary safety recall to address this issue, the proposed remedy raises several concerns. The instruction for customers to refrain from recharging these vehicles and to avoid parking them inside buildings or structures, or near other vehicles until the final repair is completed, is deeply troubling. This instruction places an undue burden on affected vehicle owners, as it significantly disrupts their daily routines and raises questions about the practicality and feasibility of implementing such precautions. Furthermore, it fails to provide a comprehensive solution to mitigate the risk of vehicle fires effectively. Moreover, the solution is completely ineffective as it puts the liability back on the customer since FCA will not deem the vehicle inoperable. This refusal to acknowledge the severity of the safety risk and to take appropriate measures to ensure the safety of vehicle occupants is unacceptable. I urge thorough investigation by NHTSA into the root cause, that they ensure transparent communication by FCA, and accountability for FCA's inadequate response. Failure to address this promptly endangers lives and property. Please prioritize this critical issue.
Corrective Action:
I am writing to express my serious concern regarding the safety recall initiated by FCA US for the Jeep Wrangler 4xe. This recall, which pertains to an internally failed HV battery, poses a significant safety risk to vehicle occupants, bystanders, and property. As stated in the summary provided by FCA US, an internally failed HV battery in the affected vehicles could lead to a vehicle fire, regardless of whether the ignition is on or off. This presents an alarming safety hazard, as a vehicle fire not only increases the risk of occupant injury but also poses a threat to individuals outside the vehicle and can result in substantial property damage. While it is commendable that FCA US has initiated a voluntary safety recall to address this issue, the proposed remedy raises several concerns. The instruction for customers to refrain from recharging these vehicles and to avoid parking them inside buildings or structures, or near other vehicles until the final repair is completed, is deeply troubling. This instruction places an undue burden on affected vehicle owners, as it significantly disrupts their daily routines and raises questions about the practicality and feasibility of implementing such precautions. Furthermore, it fails to provide a comprehensive solution to mitigate the risk of vehicle fires effectively. Moreover, the solution is completely ineffective as it puts the liability back on the customer since FCA will not deem the vehicle inoperable. This refusal to acknowledge the severity of the safety risk and to take appropriate measures to ensure the safety of vehicle occupants is unacceptable. I urge thorough investigation by NHTSA into the root cause, that they ensure transparent communication by FCA, and accountability for FCA's inadequate response. Failure to address this promptly endangers lives and property. Please prioritize this critical issue.
Additional Notes:
I am writing to express my serious concern regarding the safety recall initiated by FCA US for the Jeep Wrangler 4xe. This recall, which pertains to an internally failed HV battery, poses a significant safety risk to vehicle occupants, bystanders, and property. As stated in the summary provided by FCA US, an internally failed HV battery in the affected vehicles could lead to a vehicle fire, regardless of whether the ignition is on or off. This presents an alarming safety hazard, as a vehicle fire not only increases the risk of occupant injury but also poses a threat to individuals outside the vehicle and can result in substantial property damage. While it is commendable that FCA US has initiated a voluntary safety recall to address this issue, the proposed remedy raises several concerns. The instruction for customers to refrain from recharging these vehicles and to avoid parking them inside buildings or structures, or near other vehicles until the final repair is completed, is deeply troubling. This instruction places an undue burden on affected vehicle owners, as it significantly disrupts their daily routines and raises questions about the practicality and feasibility of implementing such precautions. Furthermore, it fails to provide a comprehensive solution to mitigate the risk of vehicle fires effectively. Moreover, the solution is completely ineffective as it puts the liability back on the customer since FCA will not deem the vehicle inoperable. This refusal to acknowledge the severity of the safety risk and to take appropriate measures to ensure the safety of vehicle occupants is unacceptable. I urge thorough investigation by NHTSA into the root cause, that they ensure transparent communication by FCA, and accountability for FCA's inadequate response. Failure to address this promptly endangers lives and property. Please prioritize this critical issue.
Mfg Campaign: 11570249
Recall Date: Feb 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was stopped at a red light with my foot on the brake, and had been for at least 30 seconds. The jeep all the sudden revved and started moving forward. I continued to push on the brake but the jeep didn't stop. I attempted to turn the jeep to the right to avoid the car in front of me, but was unable and slammed into the back of the car. Despite my foot being on the brake the jeep continued to rev even after I hit the car. I put the jeep in park and it stopped revving. A police report was filed. There was damage caused to the car in front of me. The jeep has not been able to be taken to the dealership yet for inspection.
Corrective Action:
I was stopped at a red light with my foot on the brake, and had been for at least 30 seconds. The jeep all the sudden revved and started moving forward. I continued to push on the brake but the jeep didn't stop. I attempted to turn the jeep to the right to avoid the car in front of me, but was unable and slammed into the back of the car. Despite my foot being on the brake the jeep continued to rev even after I hit the car. I put the jeep in park and it stopped revving. A police report was filed. There was damage caused to the car in front of me. The jeep has not been able to be taken to the dealership yet for inspection.
Additional Notes:
I was stopped at a red light with my foot on the brake, and had been for at least 30 seconds. The jeep all the sudden revved and started moving forward. I continued to push on the brake but the jeep didn't stop. I attempted to turn the jeep to the right to avoid the car in front of me, but was unable and slammed into the back of the car. Despite my foot being on the brake the jeep continued to rev even after I hit the car. I put the jeep in park and it stopped revving. A police report was filed. There was damage caused to the car in front of me. The jeep has not been able to be taken to the dealership yet for inspection.
Mfg Campaign: 11569692
Recall Date: Feb 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was stopped at a red light with my foot on the brake, and had been for at least 30 seconds. The jeep all the sudden revved and started moving forward. I continued to push on the brake but the jeep didn't stop. I attempted to turn the jeep to the right to avoid the car in front of me, but was unable and slammed into the back of the car. Despite my foot being on the brake the jeep continued to rev even after I hit the car. I put the jeep in park and it stopped revving. A police report was filed. There was damage caused to the car in front of me. The jeep has not been able to be taken to the dealership yet for inspection.
Corrective Action:
I was stopped at a red light with my foot on the brake, and had been for at least 30 seconds. The jeep all the sudden revved and started moving forward. I continued to push on the brake but the jeep didn't stop. I attempted to turn the jeep to the right to avoid the car in front of me, but was unable and slammed into the back of the car. Despite my foot being on the brake the jeep continued to rev even after I hit the car. I put the jeep in park and it stopped revving. A police report was filed. There was damage caused to the car in front of me. The jeep has not been able to be taken to the dealership yet for inspection.
Additional Notes:
I was stopped at a red light with my foot on the brake, and had been for at least 30 seconds. The jeep all the sudden revved and started moving forward. I continued to push on the brake but the jeep didn't stop. I attempted to turn the jeep to the right to avoid the car in front of me, but was unable and slammed into the back of the car. Despite my foot being on the brake the jeep continued to rev even after I hit the car. I put the jeep in park and it stopped revving. A police report was filed. There was damage caused to the car in front of me. The jeep has not been able to be taken to the dealership yet for inspection.
Mfg Campaign: 11569692
Recall Date: Feb 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was stopped at a red light with my foot on the brake, and had been for at least 30 seconds. The jeep all the sudden revved and started moving forward. I continued to push on the brake but the jeep didn't stop. I attempted to turn the jeep to the right to avoid the car in front of me, but was unable and slammed into the back of the car. Despite my foot being on the brake the jeep continued to rev even after I hit the car. I put the jeep in park and it stopped revving. A police report was filed. There was damage caused to the car in front of me. The jeep has not been able to be taken to the dealership yet for inspection.
Corrective Action:
I was stopped at a red light with my foot on the brake, and had been for at least 30 seconds. The jeep all the sudden revved and started moving forward. I continued to push on the brake but the jeep didn't stop. I attempted to turn the jeep to the right to avoid the car in front of me, but was unable and slammed into the back of the car. Despite my foot being on the brake the jeep continued to rev even after I hit the car. I put the jeep in park and it stopped revving. A police report was filed. There was damage caused to the car in front of me. The jeep has not been able to be taken to the dealership yet for inspection.
Additional Notes:
I was stopped at a red light with my foot on the brake, and had been for at least 30 seconds. The jeep all the sudden revved and started moving forward. I continued to push on the brake but the jeep didn't stop. I attempted to turn the jeep to the right to avoid the car in front of me, but was unable and slammed into the back of the car. Despite my foot being on the brake the jeep continued to rev even after I hit the car. I put the jeep in park and it stopped revving. A police report was filed. There was damage caused to the car in front of me. The jeep has not been able to be taken to the dealership yet for inspection.
Mfg Campaign: 11569692
Recall Date: Feb 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car starts to shudder after driving over a gap in the road or bumpy pavement. Usually at around 50-60mph. Had two episodes that were minor and then a week later on the same drive two more episodes with much more intense vibrations. Had to quickly reduce speed to stop the resonance and vibration in each case. Will be checking for loose parts below the vehicle, which has about 8500 miles on it.
Corrective Action:
The car starts to shudder after driving over a gap in the road or bumpy pavement. Usually at around 50-60mph. Had two episodes that were minor and then a week later on the same drive two more episodes with much more intense vibrations. Had to quickly reduce speed to stop the resonance and vibration in each case. Will be checking for loose parts below the vehicle, which has about 8500 miles on it.
Additional Notes:
The car starts to shudder after driving over a gap in the road or bumpy pavement. Usually at around 50-60mph. Had two episodes that were minor and then a week later on the same drive two more episodes with much more intense vibrations. Had to quickly reduce speed to stop the resonance and vibration in each case. Will be checking for loose parts below the vehicle, which has about 8500 miles on it.
Mfg Campaign: 11568379
Recall Date: Jan 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The car starts to shudder after driving over a gap in the road or bumpy pavement. Usually at around 50-60mph. Had two episodes that were minor and then a week later on the same drive two more episodes with much more intense vibrations. Had to quickly reduce speed to stop the resonance and vibration in each case. Will be checking for loose parts below the vehicle, which has about 8500 miles on it.
Corrective Action:
The car starts to shudder after driving over a gap in the road or bumpy pavement. Usually at around 50-60mph. Had two episodes that were minor and then a week later on the same drive two more episodes with much more intense vibrations. Had to quickly reduce speed to stop the resonance and vibration in each case. Will be checking for loose parts below the vehicle, which has about 8500 miles on it.
Additional Notes:
The car starts to shudder after driving over a gap in the road or bumpy pavement. Usually at around 50-60mph. Had two episodes that were minor and then a week later on the same drive two more episodes with much more intense vibrations. Had to quickly reduce speed to stop the resonance and vibration in each case. Will be checking for loose parts below the vehicle, which has about 8500 miles on it.
Mfg Campaign: 11568379
Recall Date: Jan 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine speed became limited while driving and abruptly slowed down to 10 MPH while driving on the streets almost causing an incident for myself and others. Once car was stopped loud noises would come from Hybrid cooling system as if it was overheating upon start up. Dealer confirmed inspection and fixed hybrid cooling system which was covered under warranty. 3 weeks later after fix, vehicle engine light came on again and car had to be in service for another warranty issue connected to the fuel line. No warning lights, messages or symptoms of problems before incident happened. My family and I are terrified from the first incident and the 2nd engine light coming on only a few weeks later has confirmed our concerns that jeep has made a faulty product and these vehicles should be recalled.
Corrective Action:
Engine speed became limited while driving and abruptly slowed down to 10 MPH while driving on the streets almost causing an incident for myself and others. Once car was stopped loud noises would come from Hybrid cooling system as if it was overheating upon start up. Dealer confirmed inspection and fixed hybrid cooling system which was covered under warranty. 3 weeks later after fix, vehicle engine light came on again and car had to be in service for another warranty issue connected to the fuel line. No warning lights, messages or symptoms of problems before incident happened. My family and I are terrified from the first incident and the 2nd engine light coming on only a few weeks later has confirmed our concerns that jeep has made a faulty product and these vehicles should be recalled.
Additional Notes:
Engine speed became limited while driving and abruptly slowed down to 10 MPH while driving on the streets almost causing an incident for myself and others. Once car was stopped loud noises would come from Hybrid cooling system as if it was overheating upon start up. Dealer confirmed inspection and fixed hybrid cooling system which was covered under warranty. 3 weeks later after fix, vehicle engine light came on again and car had to be in service for another warranty issue connected to the fuel line. No warning lights, messages or symptoms of problems before incident happened. My family and I are terrified from the first incident and the 2nd engine light coming on only a few weeks later has confirmed our concerns that jeep has made a faulty product and these vehicles should be recalled.
Mfg Campaign: 11566786
Recall Date: Jan 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Engine speed became limited while driving and abruptly slowed down to 10 MPH while driving on the streets almost causing an incident for myself and others. Once car was stopped loud noises would come from Hybrid cooling system as if it was overheating upon start up. Dealer confirmed inspection and fixed hybrid cooling system which was covered under warranty. 3 weeks later after fix, vehicle engine light came on again and car had to be in service for another warranty issue connected to the fuel line. No warning lights, messages or symptoms of problems before incident happened. My family and I are terrified from the first incident and the 2nd engine light coming on only a few weeks later has confirmed our concerns that jeep has made a faulty product and these vehicles should be recalled.
Corrective Action:
Engine speed became limited while driving and abruptly slowed down to 10 MPH while driving on the streets almost causing an incident for myself and others. Once car was stopped loud noises would come from Hybrid cooling system as if it was overheating upon start up. Dealer confirmed inspection and fixed hybrid cooling system which was covered under warranty. 3 weeks later after fix, vehicle engine light came on again and car had to be in service for another warranty issue connected to the fuel line. No warning lights, messages or symptoms of problems before incident happened. My family and I are terrified from the first incident and the 2nd engine light coming on only a few weeks later has confirmed our concerns that jeep has made a faulty product and these vehicles should be recalled.
Additional Notes:
Engine speed became limited while driving and abruptly slowed down to 10 MPH while driving on the streets almost causing an incident for myself and others. Once car was stopped loud noises would come from Hybrid cooling system as if it was overheating upon start up. Dealer confirmed inspection and fixed hybrid cooling system which was covered under warranty. 3 weeks later after fix, vehicle engine light came on again and car had to be in service for another warranty issue connected to the fuel line. No warning lights, messages or symptoms of problems before incident happened. My family and I are terrified from the first incident and the 2nd engine light coming on only a few weeks later has confirmed our concerns that jeep has made a faulty product and these vehicles should be recalled.
Mfg Campaign: 11566786
Recall Date: Jan 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
With this recall and no repair, I no longer feel safe driving my Jeep and being that the recall notice states not to park near other vehicles or buildings/structures is another safety concern. It lunges upon first driving as well.
Corrective Action:
With this recall and no repair, I no longer feel safe driving my Jeep and being that the recall notice states not to park near other vehicles or buildings/structures is another safety concern. It lunges upon first driving as well.
Additional Notes:
With this recall and no repair, I no longer feel safe driving my Jeep and being that the recall notice states not to park near other vehicles or buildings/structures is another safety concern. It lunges upon first driving as well.
Mfg Campaign: 11566317
Recall Date: Jan 18, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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