Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 04B
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B9A
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 92A
Recall Date: Sep 18, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV). The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 53A
Recall Date: Apr 27, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB7
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z71
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chryler (FCA US, LLC) is recalling certain 2022 Jeep Wrangler vehicles. The side marker lights may not function due to an incompatible tail light assembly wiring harness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z43
Recall Date: May 12, 2022
Consumer Complaints
438 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
E-torque battery issue. My e-torque battery was having issues for 20k miles that caused a “stored” code to appear saying the e-torque had a fault. I started bringing in the wrangler at 35,500 miles still under bumper to bumper warranty but because it was a stored code there was no repair order issued. This continued until around 50k miles when the jeep started shutting off at low speeds. The dealer took it in and Jeep Corporate stated that because it was still a stored code they would not release the battery pack needed for the repair. The dealer fought the warranty department for 3 weeks holding on to my vehicle. They eventually returned the car to me un-repaired per Jeep Corp instruction. The check engine light came on days after it was returned to me. No repair but documented at dealer. 12 days after the car was repaired it died again rolling to a stop light and then again in the same trip. The second time, it died in rush hour traffic, with a semi truck behind me. Thankfully I was traveling at about 20 miles an hour and the semi had several car lengths behind me because it shut off as though it was so dead it was sitting in my driveway. It did start back up when I placed it in park. I drove it to the dealer where they kept it for 2 more months fighting warranty to release the battery pack. I went through five jeep cares case managers and had multiple “star cases” that were opened and closed without the dealership being made aware at times that they were closed. They finally approved the repair. I have had the vehicle returned to me and plan to sell it as soon as possible because I do not know when this next battery pack will fail.
Corrective Action:
E-torque battery issue. My e-torque battery was having issues for 20k miles that caused a “stored” code to appear saying the e-torque had a fault. I started bringing in the wrangler at 35,500 miles still under bumper to bumper warranty but because it was a stored code there was no repair order issued. This continued until around 50k miles when the jeep started shutting off at low speeds. The dealer took it in and Jeep Corporate stated that because it was still a stored code they would not release the battery pack needed for the repair. The dealer fought the warranty department for 3 weeks holding on to my vehicle. They eventually returned the car to me un-repaired per Jeep Corp instruction. The check engine light came on days after it was returned to me. No repair but documented at dealer. 12 days after the car was repaired it died again rolling to a stop light and then again in the same trip. The second time, it died in rush hour traffic, with a semi truck behind me. Thankfully I was traveling at about 20 miles an hour and the semi had several car lengths behind me because it shut off as though it was so dead it was sitting in my driveway. It did start back up when I placed it in park. I drove it to the dealer where they kept it for 2 more months fighting warranty to release the battery pack. I went through five jeep cares case managers and had multiple “star cases” that were opened and closed without the dealership being made aware at times that they were closed. They finally approved the repair. I have had the vehicle returned to me and plan to sell it as soon as possible because I do not know when this next battery pack will fail.
Additional Notes:
E-torque battery issue. My e-torque battery was having issues for 20k miles that caused a “stored” code to appear saying the e-torque had a fault. I started bringing in the wrangler at 35,500 miles still under bumper to bumper warranty but because it was a stored code there was no repair order issued. This continued until around 50k miles when the jeep started shutting off at low speeds. The dealer took it in and Jeep Corporate stated that because it was still a stored code they would not release the battery pack needed for the repair. The dealer fought the warranty department for 3 weeks holding on to my vehicle. They eventually returned the car to me un-repaired per Jeep Corp instruction. The check engine light came on days after it was returned to me. No repair but documented at dealer. 12 days after the car was repaired it died again rolling to a stop light and then again in the same trip. The second time, it died in rush hour traffic, with a semi truck behind me. Thankfully I was traveling at about 20 miles an hour and the semi had several car lengths behind me because it shut off as though it was so dead it was sitting in my driveway. It did start back up when I placed it in park. I drove it to the dealer where they kept it for 2 more months fighting warranty to release the battery pack. I went through five jeep cares case managers and had multiple “star cases” that were opened and closed without the dealership being made aware at times that they were closed. They finally approved the repair. I have had the vehicle returned to me and plan to sell it as soon as possible because I do not know when this next battery pack will fail.
Mfg Campaign: 11604113
Recall Date: Jul 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
HYBRID PROPULSION SYSTEM
Potential Consequences:
The contact owns a 2022 Jeep Wrangler. The contact stated that while driving approximately 80 MPH, the vehicle suddenly lost motive power and started to decelerate. During the failure, the "Hybrid System" message was displayed. After parking and restarting the vehicle, the vehicle operated normally. The vehicle was later driven to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted regarding the failure. The failure mileage was 10,500.
Corrective Action:
The contact owns a 2022 Jeep Wrangler. The contact stated that while driving approximately 80 MPH, the vehicle suddenly lost motive power and started to decelerate. During the failure, the "Hybrid System" message was displayed. After parking and restarting the vehicle, the vehicle operated normally. The vehicle was later driven to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted regarding the failure. The failure mileage was 10,500.
Additional Notes:
The contact owns a 2022 Jeep Wrangler. The contact stated that while driving approximately 80 MPH, the vehicle suddenly lost motive power and started to decelerate. During the failure, the "Hybrid System" message was displayed. After parking and restarting the vehicle, the vehicle operated normally. The vehicle was later driven to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted regarding the failure. The failure mileage was 10,500.
Mfg Campaign: 11603858
Recall Date: Jul 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Turnpike driving, approximate speed 70 mph. Hit a patched/bump in road. Experienced severe vibrations and wobbling in front end. Had to pull off onto shoulder to slow and stop vibrations. Then was able to resume normal driving. This was second experience of this kind in approximately 5 months.
Corrective Action:
Turnpike driving, approximate speed 70 mph. Hit a patched/bump in road. Experienced severe vibrations and wobbling in front end. Had to pull off onto shoulder to slow and stop vibrations. Then was able to resume normal driving. This was second experience of this kind in approximately 5 months.
Additional Notes:
Turnpike driving, approximate speed 70 mph. Hit a patched/bump in road. Experienced severe vibrations and wobbling in front end. Had to pull off onto shoulder to slow and stop vibrations. Then was able to resume normal driving. This was second experience of this kind in approximately 5 months.
Mfg Campaign: 11602921
Recall Date: Jul 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Turnpike driving, approximate speed 70 mph. Hit a patched/bump in road. Experienced severe vibrations and wobbling in front end. Had to pull off onto shoulder to slow and stop vibrations. Then was able to resume normal driving. This was second experience of this kind in approximately 5 months.
Corrective Action:
Turnpike driving, approximate speed 70 mph. Hit a patched/bump in road. Experienced severe vibrations and wobbling in front end. Had to pull off onto shoulder to slow and stop vibrations. Then was able to resume normal driving. This was second experience of this kind in approximately 5 months.
Additional Notes:
Turnpike driving, approximate speed 70 mph. Hit a patched/bump in road. Experienced severe vibrations and wobbling in front end. Had to pull off onto shoulder to slow and stop vibrations. Then was able to resume normal driving. This was second experience of this kind in approximately 5 months.
Mfg Campaign: 11602921
Recall Date: Jul 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Turnpike driving, approximate speed 70 mph. Hit a patched/bump in road. Experienced severe vibrations and wobbling in front end. Had to pull off onto shoulder to slow and stop vibrations. Then was able to resume normal driving. This was second experience of this kind in approximately 5 months.
Corrective Action:
Turnpike driving, approximate speed 70 mph. Hit a patched/bump in road. Experienced severe vibrations and wobbling in front end. Had to pull off onto shoulder to slow and stop vibrations. Then was able to resume normal driving. This was second experience of this kind in approximately 5 months.
Additional Notes:
Turnpike driving, approximate speed 70 mph. Hit a patched/bump in road. Experienced severe vibrations and wobbling in front end. Had to pull off onto shoulder to slow and stop vibrations. Then was able to resume normal driving. This was second experience of this kind in approximately 5 months.
Mfg Campaign: 11602921
Recall Date: Jul 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The loss of power battery pack issue its been already 4 weeks in the shop
Corrective Action:
The loss of power battery pack issue its been already 4 weeks in the shop
Additional Notes:
The loss of power battery pack issue its been already 4 weeks in the shop
Mfg Campaign: 11602315
Recall Date: Jul 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
05/03/2024: while driving my 2022 Jeep Wrangler Sahara 4xe the vehicle unexpectedly had a complete loss of power resulting in my Jeep shutting down without warning. The warning light “service hybrid electrical system” illuminated after the I attempted to restart it. My Jeep would not restart or engage out of park. The vehicle was towed to the dealership where it remains in the same exact spot with no repair or identified problem. FCA/Stellantis is aware as I have an open case with Jeep Cares who really don’t seem to care. This complete loss of power could have resulted in a severe accident putting myself, passengers, and other drivers on the road at risk as there was no prior warning.
Corrective Action:
05/03/2024: while driving my 2022 Jeep Wrangler Sahara 4xe the vehicle unexpectedly had a complete loss of power resulting in my Jeep shutting down without warning. The warning light “service hybrid electrical system” illuminated after the I attempted to restart it. My Jeep would not restart or engage out of park. The vehicle was towed to the dealership where it remains in the same exact spot with no repair or identified problem. FCA/Stellantis is aware as I have an open case with Jeep Cares who really don’t seem to care. This complete loss of power could have resulted in a severe accident putting myself, passengers, and other drivers on the road at risk as there was no prior warning.
Additional Notes:
05/03/2024: while driving my 2022 Jeep Wrangler Sahara 4xe the vehicle unexpectedly had a complete loss of power resulting in my Jeep shutting down without warning. The warning light “service hybrid electrical system” illuminated after the I attempted to restart it. My Jeep would not restart or engage out of park. The vehicle was towed to the dealership where it remains in the same exact spot with no repair or identified problem. FCA/Stellantis is aware as I have an open case with Jeep Cares who really don’t seem to care. This complete loss of power could have resulted in a severe accident putting myself, passengers, and other drivers on the road at risk as there was no prior warning.
Mfg Campaign: 11601791
Recall Date: Jul 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle has had multiple instances of lurching forward and/or not even moving when gas pedal is pressed. Several of these instances have occurred when coming to a stop or when trying to start from a stop. When the brake would be pressed the vehicle would jump forward. In one very memorable occurrence I was at a 4 way intersection coming to a stop and the vehicle lurched forward into the intersection almost hitting another vehicle. It also has issues when pressing the gas, you will give is gas and it won’t go anywhere and then all of a sudden lurch forward. We have several instances of a hard transmission shift where the vechile will “buck” and jar you into your seat. Vehicle has been to 3 dealerships, all state nothing is wrong, no codes were thrown.
Corrective Action:
Vehicle has had multiple instances of lurching forward and/or not even moving when gas pedal is pressed. Several of these instances have occurred when coming to a stop or when trying to start from a stop. When the brake would be pressed the vehicle would jump forward. In one very memorable occurrence I was at a 4 way intersection coming to a stop and the vehicle lurched forward into the intersection almost hitting another vehicle. It also has issues when pressing the gas, you will give is gas and it won’t go anywhere and then all of a sudden lurch forward. We have several instances of a hard transmission shift where the vechile will “buck” and jar you into your seat. Vehicle has been to 3 dealerships, all state nothing is wrong, no codes were thrown.
Additional Notes:
Vehicle has had multiple instances of lurching forward and/or not even moving when gas pedal is pressed. Several of these instances have occurred when coming to a stop or when trying to start from a stop. When the brake would be pressed the vehicle would jump forward. In one very memorable occurrence I was at a 4 way intersection coming to a stop and the vehicle lurched forward into the intersection almost hitting another vehicle. It also has issues when pressing the gas, you will give is gas and it won’t go anywhere and then all of a sudden lurch forward. We have several instances of a hard transmission shift where the vechile will “buck” and jar you into your seat. Vehicle has been to 3 dealerships, all state nothing is wrong, no codes were thrown.
Mfg Campaign: 11601366
Recall Date: Jul 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle has had multiple instances of lurching forward and/or not even moving when gas pedal is pressed. Several of these instances have occurred when coming to a stop or when trying to start from a stop. When the brake would be pressed the vehicle would jump forward. In one very memorable occurrence I was at a 4 way intersection coming to a stop and the vehicle lurched forward into the intersection almost hitting another vehicle. It also has issues when pressing the gas, you will give is gas and it won’t go anywhere and then all of a sudden lurch forward. We have several instances of a hard transmission shift where the vechile will “buck” and jar you into your seat. Vehicle has been to 3 dealerships, all state nothing is wrong, no codes were thrown.
Corrective Action:
Vehicle has had multiple instances of lurching forward and/or not even moving when gas pedal is pressed. Several of these instances have occurred when coming to a stop or when trying to start from a stop. When the brake would be pressed the vehicle would jump forward. In one very memorable occurrence I was at a 4 way intersection coming to a stop and the vehicle lurched forward into the intersection almost hitting another vehicle. It also has issues when pressing the gas, you will give is gas and it won’t go anywhere and then all of a sudden lurch forward. We have several instances of a hard transmission shift where the vechile will “buck” and jar you into your seat. Vehicle has been to 3 dealerships, all state nothing is wrong, no codes were thrown.
Additional Notes:
Vehicle has had multiple instances of lurching forward and/or not even moving when gas pedal is pressed. Several of these instances have occurred when coming to a stop or when trying to start from a stop. When the brake would be pressed the vehicle would jump forward. In one very memorable occurrence I was at a 4 way intersection coming to a stop and the vehicle lurched forward into the intersection almost hitting another vehicle. It also has issues when pressing the gas, you will give is gas and it won’t go anywhere and then all of a sudden lurch forward. We have several instances of a hard transmission shift where the vechile will “buck” and jar you into your seat. Vehicle has been to 3 dealerships, all state nothing is wrong, no codes were thrown.
Mfg Campaign: 11601366
Recall Date: Jul 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle has had multiple instances of lurching forward and/or not even moving when gas pedal is pressed. Several of these instances have occurred when coming to a stop or when trying to start from a stop. When the brake would be pressed the vehicle would jump forward. In one very memorable occurrence I was at a 4 way intersection coming to a stop and the vehicle lurched forward into the intersection almost hitting another vehicle. It also has issues when pressing the gas, you will give is gas and it won’t go anywhere and then all of a sudden lurch forward. We have several instances of a hard transmission shift where the vechile will “buck” and jar you into your seat. Vehicle has been to 3 dealerships, all state nothing is wrong, no codes were thrown.
Corrective Action:
Vehicle has had multiple instances of lurching forward and/or not even moving when gas pedal is pressed. Several of these instances have occurred when coming to a stop or when trying to start from a stop. When the brake would be pressed the vehicle would jump forward. In one very memorable occurrence I was at a 4 way intersection coming to a stop and the vehicle lurched forward into the intersection almost hitting another vehicle. It also has issues when pressing the gas, you will give is gas and it won’t go anywhere and then all of a sudden lurch forward. We have several instances of a hard transmission shift where the vechile will “buck” and jar you into your seat. Vehicle has been to 3 dealerships, all state nothing is wrong, no codes were thrown.
Additional Notes:
Vehicle has had multiple instances of lurching forward and/or not even moving when gas pedal is pressed. Several of these instances have occurred when coming to a stop or when trying to start from a stop. When the brake would be pressed the vehicle would jump forward. In one very memorable occurrence I was at a 4 way intersection coming to a stop and the vehicle lurched forward into the intersection almost hitting another vehicle. It also has issues when pressing the gas, you will give is gas and it won’t go anywhere and then all of a sudden lurch forward. We have several instances of a hard transmission shift where the vechile will “buck” and jar you into your seat. Vehicle has been to 3 dealerships, all state nothing is wrong, no codes were thrown.
Mfg Campaign: 11601366
Recall Date: Jul 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNKNOWN. This recall has been on my vehicle for approximately a year and a half, with no fix. I have not parked my vehicle in my garage due to fear of the pressure plate in the clutch catching on fire.
Corrective Action:
UNKNOWN. This recall has been on my vehicle for approximately a year and a half, with no fix. I have not parked my vehicle in my garage due to fear of the pressure plate in the clutch catching on fire.
Additional Notes:
UNKNOWN. This recall has been on my vehicle for approximately a year and a half, with no fix. I have not parked my vehicle in my garage due to fear of the pressure plate in the clutch catching on fire.
Mfg Campaign: 11601618
Recall Date: Jul 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My 2022 4xe has been in the shop a total of 10 months due to engine shut down, (slamming to a stop while driving along w/ auto park engaging). All of this started after having the 22V865 recall preformed in 2023. The dealership has yet to figure out the remedy, despite popping multiple codes. This is a SERIOUS SAFETY issue that could ultimate kill someone, if Stellantis continues to turn a blind eye. The dealership released my Jeep unfixed, I am now looking for another dealership who may have an idea how to correct the problems.
Corrective Action:
My 2022 4xe has been in the shop a total of 10 months due to engine shut down, (slamming to a stop while driving along w/ auto park engaging). All of this started after having the 22V865 recall preformed in 2023. The dealership has yet to figure out the remedy, despite popping multiple codes. This is a SERIOUS SAFETY issue that could ultimate kill someone, if Stellantis continues to turn a blind eye. The dealership released my Jeep unfixed, I am now looking for another dealership who may have an idea how to correct the problems.
Additional Notes:
My 2022 4xe has been in the shop a total of 10 months due to engine shut down, (slamming to a stop while driving along w/ auto park engaging). All of this started after having the 22V865 recall preformed in 2023. The dealership has yet to figure out the remedy, despite popping multiple codes. This is a SERIOUS SAFETY issue that could ultimate kill someone, if Stellantis continues to turn a blind eye. The dealership released my Jeep unfixed, I am now looking for another dealership who may have an idea how to correct the problems.
Mfg Campaign: 11601174
Recall Date: Jul 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2022 4xe has been in the shop a total of 10 months due to engine shut down, (slamming to a stop while driving along w/ auto park engaging). All of this started after having the 22V865 recall preformed in 2023. The dealership has yet to figure out the remedy, despite popping multiple codes. This is a SERIOUS SAFETY issue that could ultimate kill someone, if Stellantis continues to turn a blind eye. The dealership released my Jeep unfixed, I am now looking for another dealership who may have an idea how to correct the problems.
Corrective Action:
My 2022 4xe has been in the shop a total of 10 months due to engine shut down, (slamming to a stop while driving along w/ auto park engaging). All of this started after having the 22V865 recall preformed in 2023. The dealership has yet to figure out the remedy, despite popping multiple codes. This is a SERIOUS SAFETY issue that could ultimate kill someone, if Stellantis continues to turn a blind eye. The dealership released my Jeep unfixed, I am now looking for another dealership who may have an idea how to correct the problems.
Additional Notes:
My 2022 4xe has been in the shop a total of 10 months due to engine shut down, (slamming to a stop while driving along w/ auto park engaging). All of this started after having the 22V865 recall preformed in 2023. The dealership has yet to figure out the remedy, despite popping multiple codes. This is a SERIOUS SAFETY issue that could ultimate kill someone, if Stellantis continues to turn a blind eye. The dealership released my Jeep unfixed, I am now looking for another dealership who may have an idea how to correct the problems.
Mfg Campaign: 11601174
Recall Date: Jul 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We ordered in April 2022, a 2022 Jeep Wrangler 4xe Sahara plug-in hybrid, arriving late May 2022. In mid-June 2024, when starting the Jeep, it went into "limp" or "safe" mode. The Samsung EV battery was fully charged, indicating a 99% charge available, which translates to an approximate 24 mile range on the EV motor. The check engine light (CEL) came on as well as a "charging system failure" message came on in the center of the message center. The Jeep dealership in Temecula, CA, received the Jeep, which would only operate on the Internal Combustion Engine, and even then at 50% of available power, with the a/c system non-operable. The Internal Combustion Engine would not respond to throttle input, where it would not start (from engine off mode) more than a dozen times while en route to the Jeep dealership. It was unsafe being at the front of a long-line of cars when a light turned green and then applying the throttle, nothing happened, where we very nearly got rear-ended on multiple occasions. The DCH Temecula dealership who is servicing the Jeep advises the Samsung EV battery had an internal failure and requires replacement. The Samsung EV battery is on order or in transit/shipping, has not arrived. We have been without the Jeep approaching a month. In addition to our concern for this happening to others, we are really concerned about this being a recurring issue and problem.
Corrective Action:
We ordered in April 2022, a 2022 Jeep Wrangler 4xe Sahara plug-in hybrid, arriving late May 2022. In mid-June 2024, when starting the Jeep, it went into "limp" or "safe" mode. The Samsung EV battery was fully charged, indicating a 99% charge available, which translates to an approximate 24 mile range on the EV motor. The check engine light (CEL) came on as well as a "charging system failure" message came on in the center of the message center. The Jeep dealership in Temecula, CA, received the Jeep, which would only operate on the Internal Combustion Engine, and even then at 50% of available power, with the a/c system non-operable. The Internal Combustion Engine would not respond to throttle input, where it would not start (from engine off mode) more than a dozen times while en route to the Jeep dealership. It was unsafe being at the front of a long-line of cars when a light turned green and then applying the throttle, nothing happened, where we very nearly got rear-ended on multiple occasions. The DCH Temecula dealership who is servicing the Jeep advises the Samsung EV battery had an internal failure and requires replacement. The Samsung EV battery is on order or in transit/shipping, has not arrived. We have been without the Jeep approaching a month. In addition to our concern for this happening to others, we are really concerned about this being a recurring issue and problem.
Additional Notes:
We ordered in April 2022, a 2022 Jeep Wrangler 4xe Sahara plug-in hybrid, arriving late May 2022. In mid-June 2024, when starting the Jeep, it went into "limp" or "safe" mode. The Samsung EV battery was fully charged, indicating a 99% charge available, which translates to an approximate 24 mile range on the EV motor. The check engine light (CEL) came on as well as a "charging system failure" message came on in the center of the message center. The Jeep dealership in Temecula, CA, received the Jeep, which would only operate on the Internal Combustion Engine, and even then at 50% of available power, with the a/c system non-operable. The Internal Combustion Engine would not respond to throttle input, where it would not start (from engine off mode) more than a dozen times while en route to the Jeep dealership. It was unsafe being at the front of a long-line of cars when a light turned green and then applying the throttle, nothing happened, where we very nearly got rear-ended on multiple occasions. The DCH Temecula dealership who is servicing the Jeep advises the Samsung EV battery had an internal failure and requires replacement. The Samsung EV battery is on order or in transit/shipping, has not arrived. We have been without the Jeep approaching a month. In addition to our concern for this happening to others, we are really concerned about this being a recurring issue and problem.
Mfg Campaign: 11600623
Recall Date: Jul 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
We ordered in April 2022, a 2022 Jeep Wrangler 4xe Sahara plug-in hybrid, arriving late May 2022. In mid-June 2024, when starting the Jeep, it went into "limp" or "safe" mode. The Samsung EV battery was fully charged, indicating a 99% charge available, which translates to an approximate 24 mile range on the EV motor. The check engine light (CEL) came on as well as a "charging system failure" message came on in the center of the message center. The Jeep dealership in Temecula, CA, received the Jeep, which would only operate on the Internal Combustion Engine, and even then at 50% of available power, with the a/c system non-operable. The Internal Combustion Engine would not respond to throttle input, where it would not start (from engine off mode) more than a dozen times while en route to the Jeep dealership. It was unsafe being at the front of a long-line of cars when a light turned green and then applying the throttle, nothing happened, where we very nearly got rear-ended on multiple occasions. The DCH Temecula dealership who is servicing the Jeep advises the Samsung EV battery had an internal failure and requires replacement. The Samsung EV battery is on order or in transit/shipping, has not arrived. We have been without the Jeep approaching a month. In addition to our concern for this happening to others, we are really concerned about this being a recurring issue and problem.
Corrective Action:
We ordered in April 2022, a 2022 Jeep Wrangler 4xe Sahara plug-in hybrid, arriving late May 2022. In mid-June 2024, when starting the Jeep, it went into "limp" or "safe" mode. The Samsung EV battery was fully charged, indicating a 99% charge available, which translates to an approximate 24 mile range on the EV motor. The check engine light (CEL) came on as well as a "charging system failure" message came on in the center of the message center. The Jeep dealership in Temecula, CA, received the Jeep, which would only operate on the Internal Combustion Engine, and even then at 50% of available power, with the a/c system non-operable. The Internal Combustion Engine would not respond to throttle input, where it would not start (from engine off mode) more than a dozen times while en route to the Jeep dealership. It was unsafe being at the front of a long-line of cars when a light turned green and then applying the throttle, nothing happened, where we very nearly got rear-ended on multiple occasions. The DCH Temecula dealership who is servicing the Jeep advises the Samsung EV battery had an internal failure and requires replacement. The Samsung EV battery is on order or in transit/shipping, has not arrived. We have been without the Jeep approaching a month. In addition to our concern for this happening to others, we are really concerned about this being a recurring issue and problem.
Additional Notes:
We ordered in April 2022, a 2022 Jeep Wrangler 4xe Sahara plug-in hybrid, arriving late May 2022. In mid-June 2024, when starting the Jeep, it went into "limp" or "safe" mode. The Samsung EV battery was fully charged, indicating a 99% charge available, which translates to an approximate 24 mile range on the EV motor. The check engine light (CEL) came on as well as a "charging system failure" message came on in the center of the message center. The Jeep dealership in Temecula, CA, received the Jeep, which would only operate on the Internal Combustion Engine, and even then at 50% of available power, with the a/c system non-operable. The Internal Combustion Engine would not respond to throttle input, where it would not start (from engine off mode) more than a dozen times while en route to the Jeep dealership. It was unsafe being at the front of a long-line of cars when a light turned green and then applying the throttle, nothing happened, where we very nearly got rear-ended on multiple occasions. The DCH Temecula dealership who is servicing the Jeep advises the Samsung EV battery had an internal failure and requires replacement. The Samsung EV battery is on order or in transit/shipping, has not arrived. We have been without the Jeep approaching a month. In addition to our concern for this happening to others, we are really concerned about this being a recurring issue and problem.
Mfg Campaign: 11600623
Recall Date: Jul 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
We ordered in April 2022, a 2022 Jeep Wrangler 4xe Sahara plug-in hybrid, arriving late May 2022. In mid-June 2024, when starting the Jeep, it went into "limp" or "safe" mode. The Samsung EV battery was fully charged, indicating a 99% charge available, which translates to an approximate 24 mile range on the EV motor. The check engine light (CEL) came on as well as a "charging system failure" message came on in the center of the message center. The Jeep dealership in Temecula, CA, received the Jeep, which would only operate on the Internal Combustion Engine, and even then at 50% of available power, with the a/c system non-operable. The Internal Combustion Engine would not respond to throttle input, where it would not start (from engine off mode) more than a dozen times while en route to the Jeep dealership. It was unsafe being at the front of a long-line of cars when a light turned green and then applying the throttle, nothing happened, where we very nearly got rear-ended on multiple occasions. The DCH Temecula dealership who is servicing the Jeep advises the Samsung EV battery had an internal failure and requires replacement. The Samsung EV battery is on order or in transit/shipping, has not arrived. We have been without the Jeep approaching a month. In addition to our concern for this happening to others, we are really concerned about this being a recurring issue and problem.
Corrective Action:
We ordered in April 2022, a 2022 Jeep Wrangler 4xe Sahara plug-in hybrid, arriving late May 2022. In mid-June 2024, when starting the Jeep, it went into "limp" or "safe" mode. The Samsung EV battery was fully charged, indicating a 99% charge available, which translates to an approximate 24 mile range on the EV motor. The check engine light (CEL) came on as well as a "charging system failure" message came on in the center of the message center. The Jeep dealership in Temecula, CA, received the Jeep, which would only operate on the Internal Combustion Engine, and even then at 50% of available power, with the a/c system non-operable. The Internal Combustion Engine would not respond to throttle input, where it would not start (from engine off mode) more than a dozen times while en route to the Jeep dealership. It was unsafe being at the front of a long-line of cars when a light turned green and then applying the throttle, nothing happened, where we very nearly got rear-ended on multiple occasions. The DCH Temecula dealership who is servicing the Jeep advises the Samsung EV battery had an internal failure and requires replacement. The Samsung EV battery is on order or in transit/shipping, has not arrived. We have been without the Jeep approaching a month. In addition to our concern for this happening to others, we are really concerned about this being a recurring issue and problem.
Additional Notes:
We ordered in April 2022, a 2022 Jeep Wrangler 4xe Sahara plug-in hybrid, arriving late May 2022. In mid-June 2024, when starting the Jeep, it went into "limp" or "safe" mode. The Samsung EV battery was fully charged, indicating a 99% charge available, which translates to an approximate 24 mile range on the EV motor. The check engine light (CEL) came on as well as a "charging system failure" message came on in the center of the message center. The Jeep dealership in Temecula, CA, received the Jeep, which would only operate on the Internal Combustion Engine, and even then at 50% of available power, with the a/c system non-operable. The Internal Combustion Engine would not respond to throttle input, where it would not start (from engine off mode) more than a dozen times while en route to the Jeep dealership. It was unsafe being at the front of a long-line of cars when a light turned green and then applying the throttle, nothing happened, where we very nearly got rear-ended on multiple occasions. The DCH Temecula dealership who is servicing the Jeep advises the Samsung EV battery had an internal failure and requires replacement. The Samsung EV battery is on order or in transit/shipping, has not arrived. We have been without the Jeep approaching a month. In addition to our concern for this happening to others, we are really concerned about this being a recurring issue and problem.
Mfg Campaign: 11600623
Recall Date: Jul 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11597951
Recall Date: Jul 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11597178
Recall Date: Jun 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
There is a recall on my vehicle that relates to a safety issue with the clutch overheating and causing a fire. It has been over a year and the dealership where I purchased the vehicle has no remedy, and none planned. I have called and checked several times with the same answer. Feb 23,2023 Manufacturer Recall Number19A NHTSA Recall Number23V-116 Recall StatusRecall Incomplete, remedy not yet available
Corrective Action:
There is a recall on my vehicle that relates to a safety issue with the clutch overheating and causing a fire. It has been over a year and the dealership where I purchased the vehicle has no remedy, and none planned. I have called and checked several times with the same answer. Feb 23,2023 Manufacturer Recall Number19A NHTSA Recall Number23V-116 Recall StatusRecall Incomplete, remedy not yet available
Additional Notes:
There is a recall on my vehicle that relates to a safety issue with the clutch overheating and causing a fire. It has been over a year and the dealership where I purchased the vehicle has no remedy, and none planned. I have called and checked several times with the same answer. Feb 23,2023 Manufacturer Recall Number19A NHTSA Recall Number23V-116 Recall StatusRecall Incomplete, remedy not yet available
Mfg Campaign: 11596010
Recall Date: Jun 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The following is an excerpt of the original email I sent dealer on [XXX] one day after I purchased the vehicle: I spoke to **** yesterday and made him aware the transmission on my new/used Jeep Wrangler I just bought failed. I left your facility in the Bronx at 1:40 PM yesterday and was on the side of the [XXX] at approximately 3:30 PM in Dix Hills [XXX]. **** spoke to your Manager **** and recommended that I have it towed to the closest Jeep dealer. The Jeep is now at the Huntington Jeep service center in Commack at 5080 Jericho Turnpike. After waiting for a tow for almost two hours we arrived at Huntington Jeep. The service shop was closed for the day and I am without a car and have no loaner car. I expect Riverdale to have a loaner car in my driveway tomorrow morning. Attached is also the receipt from the tow I need to be reimbursed on. See also pictures of Jeep on flatbed tow truck. The fact of the matter is that I asked about the open clutch recall and was assured that your maintenance team went through the Jeep and took care of any open items. This was not true, as per the attached open recall I just found on the Mopar recall site. It clearly says this VIN# Jeep was not addressed and the exact description in the recall is what happened to me. The Jeep indeed smelled like it was going to go on fire. The fact that you guys sent me on my way with what could have been a very dangerous situation because you neglected to disclose the correct information on the recall. I could have been killed someone near my vehicle could have been killed, because I know for a fact something shot out of the transmission housing and the car behind me had to swerve out of the way. I fortunately was able to get to the side of the parkway safely. I still have no correspondence from either dealer regarding a fix/repair a week later and no loaner car or rental. Yesterday I gave Riverdale Chrysler Jeep the opportunity to reimburse me in full and I have no response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI
Corrective Action:
The following is an excerpt of the original email I sent dealer on [XXX] one day after I purchased the vehicle: I spoke to **** yesterday and made him aware the transmission on my new/used Jeep Wrangler I just bought failed. I left your facility in the Bronx at 1:40 PM yesterday and was on the side of the [XXX] at approximately 3:30 PM in Dix Hills [XXX]. **** spoke to your Manager **** and recommended that I have it towed to the closest Jeep dealer. The Jeep is now at the Huntington Jeep service center in Commack at 5080 Jericho Turnpike. After waiting for a tow for almost two hours we arrived at Huntington Jeep. The service shop was closed for the day and I am without a car and have no loaner car. I expect Riverdale to have a loaner car in my driveway tomorrow morning. Attached is also the receipt from the tow I need to be reimbursed on. See also pictures of Jeep on flatbed tow truck. The fact of the matter is that I asked about the open clutch recall and was assured that your maintenance team went through the Jeep and took care of any open items. This was not true, as per the attached open recall I just found on the Mopar recall site. It clearly says this VIN# Jeep was not addressed and the exact description in the recall is what happened to me. The Jeep indeed smelled like it was going to go on fire. The fact that you guys sent me on my way with what could have been a very dangerous situation because you neglected to disclose the correct information on the recall. I could have been killed someone near my vehicle could have been killed, because I know for a fact something shot out of the transmission housing and the car behind me had to swerve out of the way. I fortunately was able to get to the side of the parkway safely. I still have no correspondence from either dealer regarding a fix/repair a week later and no loaner car or rental. Yesterday I gave Riverdale Chrysler Jeep the opportunity to reimburse me in full and I have no response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI
Additional Notes:
The following is an excerpt of the original email I sent dealer on [XXX] one day after I purchased the vehicle: I spoke to **** yesterday and made him aware the transmission on my new/used Jeep Wrangler I just bought failed. I left your facility in the Bronx at 1:40 PM yesterday and was on the side of the [XXX] at approximately 3:30 PM in Dix Hills [XXX]. **** spoke to your Manager **** and recommended that I have it towed to the closest Jeep dealer. The Jeep is now at the Huntington Jeep service center in Commack at 5080 Jericho Turnpike. After waiting for a tow for almost two hours we arrived at Huntington Jeep. The service shop was closed for the day and I am without a car and have no loaner car. I expect Riverdale to have a loaner car in my driveway tomorrow morning. Attached is also the receipt from the tow I need to be reimbursed on. See also pictures of Jeep on flatbed tow truck. The fact of the matter is that I asked about the open clutch recall and was assured that your maintenance team went through the Jeep and took care of any open items. This was not true, as per the attached open recall I just found on the Mopar recall site. It clearly says this VIN# Jeep was not addressed and the exact description in the recall is what happened to me. The Jeep indeed smelled like it was going to go on fire. The fact that you guys sent me on my way with what could have been a very dangerous situation because you neglected to disclose the correct information on the recall. I could have been killed someone near my vehicle could have been killed, because I know for a fact something shot out of the transmission housing and the car behind me had to swerve out of the way. I fortunately was able to get to the side of the parkway safely. I still have no correspondence from either dealer regarding a fix/repair a week later and no loaner car or rental. Yesterday I gave Riverdale Chrysler Jeep the opportunity to reimburse me in full and I have no response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI
Mfg Campaign: 11594634
Recall Date: Jun 16, 2024
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