Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler and Jeep Gladiator vehicles that were previously remedied under NHTSA recall number 23V-116. The software for the powertrain control module may cause an engine stall, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 92B
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 04B
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B9A
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB7
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z95
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
High voltage battery safety recall is unavailable because parts are not available. I was told to call back in a few week. Recall states not to plug in or park in garage or near other vehicles. This poses a serious risk to myself and others and should be repaired immediately or the entire vehicle needs recalled and replaced. I am terrified to be near or even use my vehicle now. It is my only transportation. I am now forced to spend more financially to purchase gas and am unable to economically use the vehicle I purchased. I feel it need repaired immediately or replaced to prevent injury to myself or others.
Corrective Action:
High voltage battery safety recall is unavailable because parts are not available. I was told to call back in a few week. Recall states not to plug in or park in garage or near other vehicles. This poses a serious risk to myself and others and should be repaired immediately or the entire vehicle needs recalled and replaced. I am terrified to be near or even use my vehicle now. It is my only transportation. I am now forced to spend more financially to purchase gas and am unable to economically use the vehicle I purchased. I feel it need repaired immediately or replaced to prevent injury to myself or others.
Additional Notes:
High voltage battery safety recall is unavailable because parts are not available. I was told to call back in a few week. Recall states not to plug in or park in garage or near other vehicles. This poses a serious risk to myself and others and should be repaired immediately or the entire vehicle needs recalled and replaced. I am terrified to be near or even use my vehicle now. It is my only transportation. I am now forced to spend more financially to purchase gas and am unable to economically use the vehicle I purchased. I feel it need repaired immediately or replaced to prevent injury to myself or others.
Mfg Campaign: 11577234
Recall Date: Mar 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11576632
Recall Date: Mar 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
While driving vehicle on highway at 70mph, vehicle went completely out of control shaking violently and would not stop violently shaking until a complete stop on a highway. My wife thought she was going to die. Apparently this is known in the Jeep community as the "Death Wobble." There needs to be a recall immediately before someone dies. This is completely un expectable.
Corrective Action:
While driving vehicle on highway at 70mph, vehicle went completely out of control shaking violently and would not stop violently shaking until a complete stop on a highway. My wife thought she was going to die. Apparently this is known in the Jeep community as the "Death Wobble." There needs to be a recall immediately before someone dies. This is completely un expectable.
Additional Notes:
While driving vehicle on highway at 70mph, vehicle went completely out of control shaking violently and would not stop violently shaking until a complete stop on a highway. My wife thought she was going to die. Apparently this is known in the Jeep community as the "Death Wobble." There needs to be a recall immediately before someone dies. This is completely un expectable.
Mfg Campaign: 11576657
Recall Date: Mar 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving vehicle on highway at 70mph, vehicle went completely out of control shaking violently and would not stop violently shaking until a complete stop on a highway. My wife thought she was going to die. Apparently this is known in the Jeep community as the "Death Wobble." There needs to be a recall immediately before someone dies. This is completely un expectable.
Corrective Action:
While driving vehicle on highway at 70mph, vehicle went completely out of control shaking violently and would not stop violently shaking until a complete stop on a highway. My wife thought she was going to die. Apparently this is known in the Jeep community as the "Death Wobble." There needs to be a recall immediately before someone dies. This is completely un expectable.
Additional Notes:
While driving vehicle on highway at 70mph, vehicle went completely out of control shaking violently and would not stop violently shaking until a complete stop on a highway. My wife thought she was going to die. Apparently this is known in the Jeep community as the "Death Wobble." There needs to be a recall immediately before someone dies. This is completely un expectable.
Mfg Campaign: 11576657
Recall Date: Mar 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The engine would not shut off. Also, automatic transmission would not engage into drive.
Corrective Action:
The engine would not shut off. Also, automatic transmission would not engage into drive.
Additional Notes:
The engine would not shut off. Also, automatic transmission would not engage into drive.
Mfg Campaign: 11575707
Recall Date: Mar 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The engine would not shut off. Also, automatic transmission would not engage into drive.
Corrective Action:
The engine would not shut off. Also, automatic transmission would not engage into drive.
Additional Notes:
The engine would not shut off. Also, automatic transmission would not engage into drive.
Mfg Campaign: 11575707
Recall Date: Mar 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The engine would not shut off. Also, automatic transmission would not engage into drive.
Corrective Action:
The engine would not shut off. Also, automatic transmission would not engage into drive.
Additional Notes:
The engine would not shut off. Also, automatic transmission would not engage into drive.
Mfg Campaign: 11575707
Recall Date: Mar 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 40 MPH a message flashed on the screen stating that the vehicle was shutting down, pull over, and shift into park. The contact stated the vehicle lost power but was able to coast off to the side of the road. The contact’s husband disconnected and reconnected the battery, restarted the vehicle, and the vehicle operated normally. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer stated that the failure might be related to a recall that was previously repaired; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 32,000.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 40 MPH a message flashed on the screen stating that the vehicle was shutting down, pull over, and shift into park. The contact stated the vehicle lost power but was able to coast off to the side of the road. The contact’s husband disconnected and reconnected the battery, restarted the vehicle, and the vehicle operated normally. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer stated that the failure might be related to a recall that was previously repaired; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 32,000.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 40 MPH a message flashed on the screen stating that the vehicle was shutting down, pull over, and shift into park. The contact stated the vehicle lost power but was able to coast off to the side of the road. The contact’s husband disconnected and reconnected the battery, restarted the vehicle, and the vehicle operated normally. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer stated that the failure might be related to a recall that was previously repaired; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 32,000.
Mfg Campaign: 11575748
Recall Date: Mar 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 40 MPH a message flashed on the screen stating that the vehicle was shutting down, pull over, and shift into park. The contact stated the vehicle lost power but was able to coast off to the side of the road. The contact’s husband disconnected and reconnected the battery, restarted the vehicle, and the vehicle operated normally. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer stated that the failure might be related to a recall that was previously repaired; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 32,000.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 40 MPH a message flashed on the screen stating that the vehicle was shutting down, pull over, and shift into park. The contact stated the vehicle lost power but was able to coast off to the side of the road. The contact’s husband disconnected and reconnected the battery, restarted the vehicle, and the vehicle operated normally. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer stated that the failure might be related to a recall that was previously repaired; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 32,000.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 40 MPH a message flashed on the screen stating that the vehicle was shutting down, pull over, and shift into park. The contact stated the vehicle lost power but was able to coast off to the side of the road. The contact’s husband disconnected and reconnected the battery, restarted the vehicle, and the vehicle operated normally. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer stated that the failure might be related to a recall that was previously repaired; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 32,000.
Mfg Campaign: 11575748
Recall Date: Mar 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving down the road, whether local road at 45MPH or on the interstate at 70MPH, under certain conditions the front end starts to wobble out of control and I have to stop the vehicle to get the wobble to stop. This is a known problem and on all of the forums you can see discussions about this exact issue. There is a problem with defective steering dampers which may be undersized for the Jeep Wrangler. This has happened on multiple occasions to me. I went to the local dealership early January 2024 under warranty and they confirmed a defective steering damper. They said the part was scheduled to arrive Jan 30, 2024. Today is March 6 and the part is still on back order for at least 45 days as per the parts department. These vehicles need to be pulled off of the road or Jeep needs to be forced to get the parts ASAP. The local dealership said they have several Jeep Wraglers waiting on this part. This is a nationwide problem. Please help get this addressed. Jeep has identified the problem but the lack of parts is the issue. Putting heat on Jeep is what needs to be done. I have attached an article that discusses this issue named the Jeep Death Wobble.
Corrective Action:
While driving down the road, whether local road at 45MPH or on the interstate at 70MPH, under certain conditions the front end starts to wobble out of control and I have to stop the vehicle to get the wobble to stop. This is a known problem and on all of the forums you can see discussions about this exact issue. There is a problem with defective steering dampers which may be undersized for the Jeep Wrangler. This has happened on multiple occasions to me. I went to the local dealership early January 2024 under warranty and they confirmed a defective steering damper. They said the part was scheduled to arrive Jan 30, 2024. Today is March 6 and the part is still on back order for at least 45 days as per the parts department. These vehicles need to be pulled off of the road or Jeep needs to be forced to get the parts ASAP. The local dealership said they have several Jeep Wraglers waiting on this part. This is a nationwide problem. Please help get this addressed. Jeep has identified the problem but the lack of parts is the issue. Putting heat on Jeep is what needs to be done. I have attached an article that discusses this issue named the Jeep Death Wobble.
Additional Notes:
While driving down the road, whether local road at 45MPH or on the interstate at 70MPH, under certain conditions the front end starts to wobble out of control and I have to stop the vehicle to get the wobble to stop. This is a known problem and on all of the forums you can see discussions about this exact issue. There is a problem with defective steering dampers which may be undersized for the Jeep Wrangler. This has happened on multiple occasions to me. I went to the local dealership early January 2024 under warranty and they confirmed a defective steering damper. They said the part was scheduled to arrive Jan 30, 2024. Today is March 6 and the part is still on back order for at least 45 days as per the parts department. These vehicles need to be pulled off of the road or Jeep needs to be forced to get the parts ASAP. The local dealership said they have several Jeep Wraglers waiting on this part. This is a nationwide problem. Please help get this addressed. Jeep has identified the problem but the lack of parts is the issue. Putting heat on Jeep is what needs to be done. I have attached an article that discusses this issue named the Jeep Death Wobble.
Mfg Campaign: 11575891
Recall Date: Mar 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11575520
Recall Date: Mar 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at approximately 50 MPH, the vehicle lost electrical power and stalled. No warning light was illuminated. The contact was made aware of NHTSA Campaign Number: 23V787000 (Electrical System). The vehicle was taken to a local dealer where it was diagnosed that the software needed to be updated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at approximately 50 MPH, the vehicle lost electrical power and stalled. No warning light was illuminated. The contact was made aware of NHTSA Campaign Number: 23V787000 (Electrical System). The vehicle was taken to a local dealer where it was diagnosed that the software needed to be updated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at approximately 50 MPH, the vehicle lost electrical power and stalled. No warning light was illuminated. The contact was made aware of NHTSA Campaign Number: 23V787000 (Electrical System). The vehicle was taken to a local dealer where it was diagnosed that the software needed to be updated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.
Mfg Campaign: 11575537
Recall Date: Mar 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: [XXX] (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that while charging the vehicle, the message "Service Charging System" was displayed, and the vehicle stopped charging. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. The vehicle was taken to a second dealer, Glenn E. Thomas Dodge Chrysler Jeep (2100 E Spring St, Signal Hill, CA 90755), where the contact was informed that the failure was occurring due to a low voltage outlet; however, the contact stated that the failure had occurred while using other outlets at other locations. The vehicle was not repaired. The manufacturer was made aware of the failure and contacted both dealers to schedule a recall repair on the contact's behalf, but the dealers informed the manufacturer that they could not perform the recall repair even though the remedy part was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 800. Parts distribution disconnect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: [XXX] (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that while charging the vehicle, the message "Service Charging System" was displayed, and the vehicle stopped charging. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. The vehicle was taken to a second dealer, Glenn E. Thomas Dodge Chrysler Jeep (2100 E Spring St, Signal Hill, CA 90755), where the contact was informed that the failure was occurring due to a low voltage outlet; however, the contact stated that the failure had occurred while using other outlets at other locations. The vehicle was not repaired. The manufacturer was made aware of the failure and contacted both dealers to schedule a recall repair on the contact's behalf, but the dealers informed the manufacturer that they could not perform the recall repair even though the remedy part was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 800. Parts distribution disconnect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: [XXX] (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that while charging the vehicle, the message "Service Charging System" was displayed, and the vehicle stopped charging. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. The vehicle was taken to a second dealer, Glenn E. Thomas Dodge Chrysler Jeep (2100 E Spring St, Signal Hill, CA 90755), where the contact was informed that the failure was occurring due to a low voltage outlet; however, the contact stated that the failure had occurred while using other outlets at other locations. The vehicle was not repaired. The manufacturer was made aware of the failure and contacted both dealers to schedule a recall repair on the contact's behalf, but the dealers informed the manufacturer that they could not perform the recall repair even though the remedy part was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 800. Parts distribution disconnect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11575671
Recall Date: Mar 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, a warning light illuminated indicating that the clutch was overheating. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 29,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, a warning light illuminated indicating that the clutch was overheating. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 29,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, a warning light illuminated indicating that the clutch was overheating. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 29,000. VIN tool confirms parts not available.
Mfg Campaign: 11575253
Recall Date: Mar 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
- What component or system failed or malfunctioned, and is it available for inspection upon request? High voltage battery may fail internally - How was your safety or the safety of others put at risk? An internally failed HV battery could lead to a vehicle fire with the ignition on or off. - Has the problem been reproduced or confirmed by a dealer or independent service center? MFG & NHTSA recall B9A/23V-787 22 Nov 2024 - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, There is no remedy from the mfg at this time of submission. Recommendations from the manufacturer is: 1. refrain from recharging the vehicle; 2. not to park inside of buildings or structures, or 3. near other vehicles until the vehicles has the final repair completed.--> It has been over 6 months since this issue has been known and there is not remedy. Not having access to the primary function of propulsion for such a long length of time is unacceptable and should prompt either a repair (which is not available, replacement vehicle; refund, or some other form of compensation. The mfg has already denied my claim for replacement/refund of the vehicle.
Corrective Action:
- What component or system failed or malfunctioned, and is it available for inspection upon request? High voltage battery may fail internally - How was your safety or the safety of others put at risk? An internally failed HV battery could lead to a vehicle fire with the ignition on or off. - Has the problem been reproduced or confirmed by a dealer or independent service center? MFG & NHTSA recall B9A/23V-787 22 Nov 2024 - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, There is no remedy from the mfg at this time of submission. Recommendations from the manufacturer is: 1. refrain from recharging the vehicle; 2. not to park inside of buildings or structures, or 3. near other vehicles until the vehicles has the final repair completed.--> It has been over 6 months since this issue has been known and there is not remedy. Not having access to the primary function of propulsion for such a long length of time is unacceptable and should prompt either a repair (which is not available, replacement vehicle; refund, or some other form of compensation. The mfg has already denied my claim for replacement/refund of the vehicle.
Additional Notes:
- What component or system failed or malfunctioned, and is it available for inspection upon request? High voltage battery may fail internally - How was your safety or the safety of others put at risk? An internally failed HV battery could lead to a vehicle fire with the ignition on or off. - Has the problem been reproduced or confirmed by a dealer or independent service center? MFG & NHTSA recall B9A/23V-787 22 Nov 2024 - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, There is no remedy from the mfg at this time of submission. Recommendations from the manufacturer is: 1. refrain from recharging the vehicle; 2. not to park inside of buildings or structures, or 3. near other vehicles until the vehicles has the final repair completed.--> It has been over 6 months since this issue has been known and there is not remedy. Not having access to the primary function of propulsion for such a long length of time is unacceptable and should prompt either a repair (which is not available, replacement vehicle; refund, or some other form of compensation. The mfg has already denied my claim for replacement/refund of the vehicle.
Mfg Campaign: 11574924
Recall Date: Mar 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I discovered this safety recall Nov. 2023. The recall was opened 2/2023. I found an article in Car and Driver from 2/2021 that described this issue. Jeep leased me this vehicle even though the defect was already known. I am 3 years into a 4 year lease. Because of this inactivity is solving this recall (and a bad case of "Death Wobbles) I want to terminate this lease without penalty. I just want to get rid of this unsafe vehicle.
Corrective Action:
I discovered this safety recall Nov. 2023. The recall was opened 2/2023. I found an article in Car and Driver from 2/2021 that described this issue. Jeep leased me this vehicle even though the defect was already known. I am 3 years into a 4 year lease. Because of this inactivity is solving this recall (and a bad case of "Death Wobbles) I want to terminate this lease without penalty. I just want to get rid of this unsafe vehicle.
Additional Notes:
I discovered this safety recall Nov. 2023. The recall was opened 2/2023. I found an article in Car and Driver from 2/2021 that described this issue. Jeep leased me this vehicle even though the defect was already known. I am 3 years into a 4 year lease. Because of this inactivity is solving this recall (and a bad case of "Death Wobbles) I want to terminate this lease without penalty. I just want to get rid of this unsafe vehicle.
Mfg Campaign: 11574792
Recall Date: Feb 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle began to vibrate and sway left to right, commonly referred to as a "death wobble". No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering linkage. The vehicle was repaired. The manufacturer was notified of the failure but did not assist. The contact also received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 21,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle began to vibrate and sway left to right, commonly referred to as a "death wobble". No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering linkage. The vehicle was repaired. The manufacturer was notified of the failure but did not assist. The contact also received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 21,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle began to vibrate and sway left to right, commonly referred to as a "death wobble". No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering linkage. The vehicle was repaired. The manufacturer was notified of the failure but did not assist. The contact also received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 21,000. VIN tool confirms parts not available.
Mfg Campaign: 11574514
Recall Date: Feb 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle began to vibrate and sway left to right, commonly referred to as a "death wobble". No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering linkage. The vehicle was repaired. The manufacturer was notified of the failure but did not assist. The contact also received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 21,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle began to vibrate and sway left to right, commonly referred to as a "death wobble". No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering linkage. The vehicle was repaired. The manufacturer was notified of the failure but did not assist. The contact also received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 21,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle began to vibrate and sway left to right, commonly referred to as a "death wobble". No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering linkage. The vehicle was repaired. The manufacturer was notified of the failure but did not assist. The contact also received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 21,000. VIN tool confirms parts not available.
Mfg Campaign: 11574514
Recall Date: Feb 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
My jeep has 42,000 miles on it and the entire steering assembly has to be replaced. This is directly related to poor quality parts including Ball Joints that failed early resulting in excess vibration in the steering system and ultimately complete wearing out of all component. total cost of repair (excluding tires) is in excess of $3,500.
Corrective Action:
My jeep has 42,000 miles on it and the entire steering assembly has to be replaced. This is directly related to poor quality parts including Ball Joints that failed early resulting in excess vibration in the steering system and ultimately complete wearing out of all component. total cost of repair (excluding tires) is in excess of $3,500.
Additional Notes:
My jeep has 42,000 miles on it and the entire steering assembly has to be replaced. This is directly related to poor quality parts including Ball Joints that failed early resulting in excess vibration in the steering system and ultimately complete wearing out of all component. total cost of repair (excluding tires) is in excess of $3,500.
Mfg Campaign: 11573747
Recall Date: Feb 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
It has been about 4 months now, and Stalantis/Jeep still is unable to fix the issue. This means that for 4 months, I'm unable to use the vehicle for its intended purpose.
Corrective Action:
It has been about 4 months now, and Stalantis/Jeep still is unable to fix the issue. This means that for 4 months, I'm unable to use the vehicle for its intended purpose.
Additional Notes:
It has been about 4 months now, and Stalantis/Jeep still is unable to fix the issue. This means that for 4 months, I'm unable to use the vehicle for its intended purpose.
Mfg Campaign: 11573754
Recall Date: Feb 24, 2024
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Valencia, CA • 36 yrs
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