JEEP WRANGLER 2021

Complete listing of complaints and recalls for this vehicle

1.2K
Complaints
16
Recalls

Complaints & Recalls

1.2K Complaints 16 Recalls

Official Safety Recalls - Important!

16 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 24V676000 SAFETY RECALL
46 Vehicles Affected
Recall Date: Sep 12, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
FREE Recall Solution:
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 77B
Notice Date: Sep 26, 2024
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V652000 SAFETY RECALL
32.9K Vehicles Affected
Recall Date: Sep 5, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Potential Risk:
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 30B
Notice Date: Oct 3, 2024
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V572000 SAFETY RECALL
94 Vehicles Affected
Recall Date: Aug 1, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler and Jeep Gladiator vehicles that were previously remedied under NHTSA recall number 23V-116. The software for the powertrain control module may cause an engine stall, which can result in a loss of drive power.

Potential Risk:
A loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed August 15, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 92B. Vehicles previously repaired under recall 23V-116 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 92B
Notice Date: Aug 15, 2024
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V111000 SAFETY RECALL
199.1K Vehicles Affected
Recall Date: Feb 15, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Potential Risk:
An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 04B
Notice Date: Feb 29, 2024
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V787000 SAFETY RECALL
32.1K Vehicles Affected
Recall Date: Nov 22, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Potential Risk:
A vehicle fire while parked or driving can increase the risk of injury.
FREE Recall Solution:
Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89A. This recall is superseded by NHTSA Recall 24V-720.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: B9A
Notice Date: Mar 7, 2024
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V263000 SAFETY RECALL
45.8K Vehicles Affected
Recall Date: Apr 13, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.

Potential Risk:
Fuel pump failure can result in an engine stall, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 01A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 01A
Notice Date: Oct 17, 2023
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V191000 SAFETY RECALL
35.8K Vehicles Affected
Recall Date: Mar 23, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 28A
Notice Date: Apr 6, 2023
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V116000 SAFETY RECALL
69.2K Vehicles Affected
Recall Date: Feb 23, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Potential Risk:
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 19A
Notice Date: Nov 16, 2023
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V865000 SAFETY RECALL
62.9K Vehicles Affected
Recall Date: Nov 23, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.

Potential Risk:
An engine shutdown can cause a loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
There is more than one involved component and calibration software. Updating the calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor that changes fail safe from shut down to limp home. Dealers will update the transmission control module software, Hybrid Control Processor and Auxiliary Hybrid Control Processor, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall ZB7.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: ZB7
Notice Date: Dec 22, 2022
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V767000 SAFETY RECALL
60.4K Vehicles Affected
Recall Date: Oct 13, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Z96
Notice Date: Oct 17, 2023
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V766000 SAFETY RECALL
2.8K Vehicles Affected
Recall Date: Oct 13, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.

Potential Risk:
A seat belt with pretensioner failure may not properly restrain an occupant during a crash, increasing the risk of injury.
FREE Recall Solution:
Dealers will replace the front seat belt retractors. free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z95.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Z95
Notice Date: Dec 8, 2022
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V638000 SAFETY RECALL
7.9K Vehicles Affected
Recall Date: Aug 25, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Z86
Notice Date: Oct 6, 2022
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V028000 SAFETY RECALL
42.9K Vehicles Affected
Recall Date: Jan 28, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Potential Risk:
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FREE Recall Solution:
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Y01
Notice Date: Mar 4, 2021
Recall Date: Jan 28, 2021

Consumer Complaints

1.2K Complaints
Chrysler (fca Us, Llc)
Campaign: 11592754 Other
Jun 5, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Vehicle exploded while parked in the middle of night catching fire causing major damage to the vehicle and a total loss.

Corrective Action:

Vehicle exploded while parked in the middle of night catching fire causing major damage to the vehicle and a total loss.

Additional Notes:

Vehicle exploded while parked in the middle of night catching fire causing major damage to the vehicle and a total loss.

Manufacturer: JEEP
Mfg Campaign: 11592754
Notice Date: Jun 5, 2024
Recall Date: Jun 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11589272 Other
May 17, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I am concerned for the safety of my family with the recall of my jeep Wrangler. There is no remedy, is it safe to drive?

Corrective Action:

I am concerned for the safety of my family with the recall of my jeep Wrangler. There is no remedy, is it safe to drive?

Additional Notes:

I am concerned for the safety of my family with the recall of my jeep Wrangler. There is no remedy, is it safe to drive?

Manufacturer: JEEP
Mfg Campaign: 11589272
Notice Date: May 17, 2024
Recall Date: May 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11589152 Other
May 16, 2024
Defect Description:

STEERING

Potential Consequences:

When the vehicle had 6000 miles it was taken in twice for the death wobble and had parts replaced. It continues to experience the death wobble in cold temperatures to a point of severe inability to control. The dealer will not honor the warranty and factory wants to charge 200 dollars to diagnose for a third time. Even though they are totally aware of the issue.

Corrective Action:

When the vehicle had 6000 miles it was taken in twice for the death wobble and had parts replaced. It continues to experience the death wobble in cold temperatures to a point of severe inability to control. The dealer will not honor the warranty and factory wants to charge 200 dollars to diagnose for a third time. Even though they are totally aware of the issue.

Additional Notes:

When the vehicle had 6000 miles it was taken in twice for the death wobble and had parts replaced. It continues to experience the death wobble in cold temperatures to a point of severe inability to control. The dealer will not honor the warranty and factory wants to charge 200 dollars to diagnose for a third time. Even though they are totally aware of the issue.

Manufacturer: JEEP
Mfg Campaign: 11589152
Notice Date: May 16, 2024
Recall Date: May 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11588401 Other
May 13, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: JEEP
Mfg Campaign: 11588401
Notice Date: May 13, 2024
Recall Date: May 13, 2024
Chrysler (fca Us, Llc)
Campaign: 11588233 Other
May 11, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Drivers sun visor broke off while driving on November 2023 on a 2021 Jeep. I was driving at a residential area going 30mph. Dealership fixed it and assessed it as a safety issue. I brushed off the incident and considered it as normal wear and tear. Then in April 2024 the passenger sun visor broke off. I was on the interstate driving 70mph. I seldom carry passengers and when I do it's mostly after sunset. In both cases, we simply flipped visor down and it broke off. The roads were smooth both times. I went online to search for recalls but instead found many forums experiencing the same issue and suggesting to buy a 3rd party sun visor repair kit.

Corrective Action:

Drivers sun visor broke off while driving on November 2023 on a 2021 Jeep. I was driving at a residential area going 30mph. Dealership fixed it and assessed it as a safety issue. I brushed off the incident and considered it as normal wear and tear. Then in April 2024 the passenger sun visor broke off. I was on the interstate driving 70mph. I seldom carry passengers and when I do it's mostly after sunset. In both cases, we simply flipped visor down and it broke off. The roads were smooth both times. I went online to search for recalls but instead found many forums experiencing the same issue and suggesting to buy a 3rd party sun visor repair kit.

Additional Notes:

Drivers sun visor broke off while driving on November 2023 on a 2021 Jeep. I was driving at a residential area going 30mph. Dealership fixed it and assessed it as a safety issue. I brushed off the incident and considered it as normal wear and tear. Then in April 2024 the passenger sun visor broke off. I was on the interstate driving 70mph. I seldom carry passengers and when I do it's mostly after sunset. In both cases, we simply flipped visor down and it broke off. The roads were smooth both times. I went online to search for recalls but instead found many forums experiencing the same issue and suggesting to buy a 3rd party sun visor repair kit.

Manufacturer: JEEP
Mfg Campaign: 11588233
Notice Date: May 11, 2024
Recall Date: May 11, 2024
Chrysler (fca Us, Llc)
Campaign: 11588233 Other
May 11, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Drivers sun visor broke off while driving on November 2023 on a 2021 Jeep. I was driving at a residential area going 30mph. Dealership fixed it and assessed it as a safety issue. I brushed off the incident and considered it as normal wear and tear. Then in April 2024 the passenger sun visor broke off. I was on the interstate driving 70mph. I seldom carry passengers and when I do it's mostly after sunset. In both cases, we simply flipped visor down and it broke off. The roads were smooth both times. I went online to search for recalls but instead found many forums experiencing the same issue and suggesting to buy a 3rd party sun visor repair kit.

Corrective Action:

Drivers sun visor broke off while driving on November 2023 on a 2021 Jeep. I was driving at a residential area going 30mph. Dealership fixed it and assessed it as a safety issue. I brushed off the incident and considered it as normal wear and tear. Then in April 2024 the passenger sun visor broke off. I was on the interstate driving 70mph. I seldom carry passengers and when I do it's mostly after sunset. In both cases, we simply flipped visor down and it broke off. The roads were smooth both times. I went online to search for recalls but instead found many forums experiencing the same issue and suggesting to buy a 3rd party sun visor repair kit.

Additional Notes:

Drivers sun visor broke off while driving on November 2023 on a 2021 Jeep. I was driving at a residential area going 30mph. Dealership fixed it and assessed it as a safety issue. I brushed off the incident and considered it as normal wear and tear. Then in April 2024 the passenger sun visor broke off. I was on the interstate driving 70mph. I seldom carry passengers and when I do it's mostly after sunset. In both cases, we simply flipped visor down and it broke off. The roads were smooth both times. I went online to search for recalls but instead found many forums experiencing the same issue and suggesting to buy a 3rd party sun visor repair kit.

Manufacturer: JEEP
Mfg Campaign: 11588233
Notice Date: May 11, 2024
Recall Date: May 11, 2024
Chrysler (fca Us, Llc)
Campaign: 11586769 Other
May 3, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contract owns a 2021 Jeep Wrangler. The contact stated that the vehicle was included in NHTSA Campaign Number: 23V787000 (Electrical System), where the high voltage battery pack software and other updates were updated. The contact stated that after receiving the repair the vehicle started to run rough while driving at various speeds. The contact stated that the charging indicator was fluctuating, the RPM was fluctuating, and the check engine warning light was illuminated. The vehicle also ran rough while attempting to accelerate. The power would fail, and the vehicle would restart while driving at various speeds. The vehicle had been taken back to the dealer where it was diagnosed that the battery had failed. The dealer performed more software updates; however, the failure persisted. The dealer stated that the battery pack assembly needed to be replaced. The vehicle had not been repaired due to the dealer waiting for parts to be available. The manufacturer was made aware of the failure. The failure mileage was 34,000.

Corrective Action:

The contract owns a 2021 Jeep Wrangler. The contact stated that the vehicle was included in NHTSA Campaign Number: 23V787000 (Electrical System), where the high voltage battery pack software and other updates were updated. The contact stated that after receiving the repair the vehicle started to run rough while driving at various speeds. The contact stated that the charging indicator was fluctuating, the RPM was fluctuating, and the check engine warning light was illuminated. The vehicle also ran rough while attempting to accelerate. The power would fail, and the vehicle would restart while driving at various speeds. The vehicle had been taken back to the dealer where it was diagnosed that the battery had failed. The dealer performed more software updates; however, the failure persisted. The dealer stated that the battery pack assembly needed to be replaced. The vehicle had not been repaired due to the dealer waiting for parts to be available. The manufacturer was made aware of the failure. The failure mileage was 34,000.

Additional Notes:

The contract owns a 2021 Jeep Wrangler. The contact stated that the vehicle was included in NHTSA Campaign Number: 23V787000 (Electrical System), where the high voltage battery pack software and other updates were updated. The contact stated that after receiving the repair the vehicle started to run rough while driving at various speeds. The contact stated that the charging indicator was fluctuating, the RPM was fluctuating, and the check engine warning light was illuminated. The vehicle also ran rough while attempting to accelerate. The power would fail, and the vehicle would restart while driving at various speeds. The vehicle had been taken back to the dealer where it was diagnosed that the battery had failed. The dealer performed more software updates; however, the failure persisted. The dealer stated that the battery pack assembly needed to be replaced. The vehicle had not been repaired due to the dealer waiting for parts to be available. The manufacturer was made aware of the failure. The failure mileage was 34,000.

Manufacturer: JEEP
Mfg Campaign: 11586769
Notice Date: May 3, 2024
Recall Date: May 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11586769 Other
May 3, 2024
Defect Description:

ENGINE

Potential Consequences:

The contract owns a 2021 Jeep Wrangler. The contact stated that the vehicle was included in NHTSA Campaign Number: 23V787000 (Electrical System), where the high voltage battery pack software and other updates were updated. The contact stated that after receiving the repair the vehicle started to run rough while driving at various speeds. The contact stated that the charging indicator was fluctuating, the RPM was fluctuating, and the check engine warning light was illuminated. The vehicle also ran rough while attempting to accelerate. The power would fail, and the vehicle would restart while driving at various speeds. The vehicle had been taken back to the dealer where it was diagnosed that the battery had failed. The dealer performed more software updates; however, the failure persisted. The dealer stated that the battery pack assembly needed to be replaced. The vehicle had not been repaired due to the dealer waiting for parts to be available. The manufacturer was made aware of the failure. The failure mileage was 34,000.

Corrective Action:

The contract owns a 2021 Jeep Wrangler. The contact stated that the vehicle was included in NHTSA Campaign Number: 23V787000 (Electrical System), where the high voltage battery pack software and other updates were updated. The contact stated that after receiving the repair the vehicle started to run rough while driving at various speeds. The contact stated that the charging indicator was fluctuating, the RPM was fluctuating, and the check engine warning light was illuminated. The vehicle also ran rough while attempting to accelerate. The power would fail, and the vehicle would restart while driving at various speeds. The vehicle had been taken back to the dealer where it was diagnosed that the battery had failed. The dealer performed more software updates; however, the failure persisted. The dealer stated that the battery pack assembly needed to be replaced. The vehicle had not been repaired due to the dealer waiting for parts to be available. The manufacturer was made aware of the failure. The failure mileage was 34,000.

Additional Notes:

The contract owns a 2021 Jeep Wrangler. The contact stated that the vehicle was included in NHTSA Campaign Number: 23V787000 (Electrical System), where the high voltage battery pack software and other updates were updated. The contact stated that after receiving the repair the vehicle started to run rough while driving at various speeds. The contact stated that the charging indicator was fluctuating, the RPM was fluctuating, and the check engine warning light was illuminated. The vehicle also ran rough while attempting to accelerate. The power would fail, and the vehicle would restart while driving at various speeds. The vehicle had been taken back to the dealer where it was diagnosed that the battery had failed. The dealer performed more software updates; however, the failure persisted. The dealer stated that the battery pack assembly needed to be replaced. The vehicle had not been repaired due to the dealer waiting for parts to be available. The manufacturer was made aware of the failure. The failure mileage was 34,000.

Manufacturer: JEEP
Mfg Campaign: 11586769
Notice Date: May 3, 2024
Recall Date: May 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11585969 Other
Apr 29, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

There has been an open recall 19A/NHTSA 23V-116 on my vehicle's CLUTCH since February of 2023. Last summer (2023) a dealer told me they didn't know when the part would be available. Last week another dealer told me the same thing and that he had seen some clutches on the JL Wrangler fail. This is a significant risk to me because I take this vehicle on off road trails with features require frequent and sometimes prolonged use of the clutch. The manufacturer, Stellantis/FCA, has exceeded a reasonable amount of time for the recall remedy What's incredible to me is that in July 2015 NHTSA issued a consent order because FCA was failing to address over 20 recalls in a reasonable amount of time, and here they are doing the same thing!

Corrective Action:

There has been an open recall 19A/NHTSA 23V-116 on my vehicle's CLUTCH since February of 2023. Last summer (2023) a dealer told me they didn't know when the part would be available. Last week another dealer told me the same thing and that he had seen some clutches on the JL Wrangler fail. This is a significant risk to me because I take this vehicle on off road trails with features require frequent and sometimes prolonged use of the clutch. The manufacturer, Stellantis/FCA, has exceeded a reasonable amount of time for the recall remedy What's incredible to me is that in July 2015 NHTSA issued a consent order because FCA was failing to address over 20 recalls in a reasonable amount of time, and here they are doing the same thing!

Additional Notes:

There has been an open recall 19A/NHTSA 23V-116 on my vehicle's CLUTCH since February of 2023. Last summer (2023) a dealer told me they didn't know when the part would be available. Last week another dealer told me the same thing and that he had seen some clutches on the JL Wrangler fail. This is a significant risk to me because I take this vehicle on off road trails with features require frequent and sometimes prolonged use of the clutch. The manufacturer, Stellantis/FCA, has exceeded a reasonable amount of time for the recall remedy What's incredible to me is that in July 2015 NHTSA issued a consent order because FCA was failing to address over 20 recalls in a reasonable amount of time, and here they are doing the same thing!

Manufacturer: JEEP
Mfg Campaign: 11585969
Notice Date: Apr 29, 2024
Recall Date: Apr 29, 2024
Chrysler (fca Us, Llc)
Campaign: 11583548 Other
Apr 17, 2024
Defect Description:

SUSPENSION

Potential Consequences:

When I encounter a bump in the road or uneven pavement at highway speeds, the jeep begins to wobble violently (being shook like a bag of popcorn). I have to release the gas and slow down for it to stop. This has happened numerous times over the past 2 years. I didn't report it previously as I thought it was just a jeep thing and poor manufacturing. Now that I have become aware that it is prevalent in the Wrangler for years and most likely a part (suspension damper or bushings) issue, I am reporting it.

Corrective Action:

When I encounter a bump in the road or uneven pavement at highway speeds, the jeep begins to wobble violently (being shook like a bag of popcorn). I have to release the gas and slow down for it to stop. This has happened numerous times over the past 2 years. I didn't report it previously as I thought it was just a jeep thing and poor manufacturing. Now that I have become aware that it is prevalent in the Wrangler for years and most likely a part (suspension damper or bushings) issue, I am reporting it.

Additional Notes:

When I encounter a bump in the road or uneven pavement at highway speeds, the jeep begins to wobble violently (being shook like a bag of popcorn). I have to release the gas and slow down for it to stop. This has happened numerous times over the past 2 years. I didn't report it previously as I thought it was just a jeep thing and poor manufacturing. Now that I have become aware that it is prevalent in the Wrangler for years and most likely a part (suspension damper or bushings) issue, I am reporting it.

Manufacturer: JEEP
Mfg Campaign: 11583548
Notice Date: Apr 17, 2024
Recall Date: Apr 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11583374 Other
Apr 16, 2024
Defect Description:

STEERING

Potential Consequences:

The contact owns a 2021 Jeep Wrangler. The contact stated while driving 60 MPH over a bumpy road surface, the vehicle experienced a death wobble. The contact stated that the front end of the vehicle was wobbling violently from side to side and pulling toward the opposite lane. The contact stated that the failure had been recurring while driving and exceeding 40 MPH on bumpy road surfaces. The vehicle was taken to the dealer, where it was determined that the steering shock absorber system needed to be upgraded to a double steering shock absorber system. The dealer informed the contact that the repair could not be covered under the warranty. The contact declined to pay for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they were waiting for the dealer to submit a claim with the diagnostic report. The failure mileage was approximately 10,000.

Corrective Action:

The contact owns a 2021 Jeep Wrangler. The contact stated while driving 60 MPH over a bumpy road surface, the vehicle experienced a death wobble. The contact stated that the front end of the vehicle was wobbling violently from side to side and pulling toward the opposite lane. The contact stated that the failure had been recurring while driving and exceeding 40 MPH on bumpy road surfaces. The vehicle was taken to the dealer, where it was determined that the steering shock absorber system needed to be upgraded to a double steering shock absorber system. The dealer informed the contact that the repair could not be covered under the warranty. The contact declined to pay for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they were waiting for the dealer to submit a claim with the diagnostic report. The failure mileage was approximately 10,000.

Additional Notes:

The contact owns a 2021 Jeep Wrangler. The contact stated while driving 60 MPH over a bumpy road surface, the vehicle experienced a death wobble. The contact stated that the front end of the vehicle was wobbling violently from side to side and pulling toward the opposite lane. The contact stated that the failure had been recurring while driving and exceeding 40 MPH on bumpy road surfaces. The vehicle was taken to the dealer, where it was determined that the steering shock absorber system needed to be upgraded to a double steering shock absorber system. The dealer informed the contact that the repair could not be covered under the warranty. The contact declined to pay for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they were waiting for the dealer to submit a claim with the diagnostic report. The failure mileage was approximately 10,000.

Manufacturer: JEEP
Mfg Campaign: 11583374
Notice Date: Apr 16, 2024
Recall Date: Apr 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11583086 Other
Apr 15, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

NHTSA Recall # 23V-116 has been active since February 23, 2023 but the status is "Recall Incomplete, remedy not yet available". The recall has been active for almost 14 months with no solution. I do not consider this to be reasonable amount of time for a safety recall to be incomplete with no remedy.

Corrective Action:

NHTSA Recall # 23V-116 has been active since February 23, 2023 but the status is "Recall Incomplete, remedy not yet available". The recall has been active for almost 14 months with no solution. I do not consider this to be reasonable amount of time for a safety recall to be incomplete with no remedy.

Additional Notes:

NHTSA Recall # 23V-116 has been active since February 23, 2023 but the status is "Recall Incomplete, remedy not yet available". The recall has been active for almost 14 months with no solution. I do not consider this to be reasonable amount of time for a safety recall to be incomplete with no remedy.

Manufacturer: JEEP
Mfg Campaign: 11583086
Notice Date: Apr 15, 2024
Recall Date: Apr 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11582689 Other
Apr 12, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: JEEP
Mfg Campaign: 11582689
Notice Date: Apr 12, 2024
Recall Date: Apr 12, 2024
Chrysler (fca Us, Llc)
Campaign: 11582297 Other
Apr 11, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Vehicle often had a burning clutch smell after driving on interstate. This has been ongoing for a couple years now. Jeep has not issued any guidance or fix for this issue. The vehicle is unable to be sold.

Corrective Action:

Vehicle often had a burning clutch smell after driving on interstate. This has been ongoing for a couple years now. Jeep has not issued any guidance or fix for this issue. The vehicle is unable to be sold.

Additional Notes:

Vehicle often had a burning clutch smell after driving on interstate. This has been ongoing for a couple years now. Jeep has not issued any guidance or fix for this issue. The vehicle is unable to be sold.

Manufacturer: JEEP
Mfg Campaign: 11582297
Notice Date: Apr 11, 2024
Recall Date: Apr 11, 2024
Chrysler (fca Us, Llc)
Campaign: 11581680 Other
Apr 8, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: JEEP
Mfg Campaign: 11581680
Notice Date: Apr 8, 2024
Recall Date: Apr 8, 2024
Chrysler (fca Us, Llc)
Campaign: 11581680 Other
Apr 8, 2024
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: JEEP
Mfg Campaign: 11581680
Notice Date: Apr 8, 2024
Recall Date: Apr 8, 2024
Chrysler (fca Us, Llc)
Campaign: 11581011 Other
Apr 3, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The clutch pressure plate was recalled in February 2023 and they still have not repaired. Seems unreasonable to have a recall for 13 months with no remedy

Corrective Action:

The clutch pressure plate was recalled in February 2023 and they still have not repaired. Seems unreasonable to have a recall for 13 months with no remedy

Additional Notes:

The clutch pressure plate was recalled in February 2023 and they still have not repaired. Seems unreasonable to have a recall for 13 months with no remedy

Manufacturer: JEEP
Mfg Campaign: 11581011
Notice Date: Apr 3, 2024
Recall Date: Apr 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11580554 Other
Apr 1, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Jeep death wobble. Same problem as the 2018/2019 models. Over 45 mph and/or hit a bump and the Jeep wobbles uncontrollably and won’t stop until you slow to almost a stop. Incredibly dangerous for highway driving. There are no warning signs before it happens. This happened to me on a congested and fast moving highway.

Corrective Action:

Jeep death wobble. Same problem as the 2018/2019 models. Over 45 mph and/or hit a bump and the Jeep wobbles uncontrollably and won’t stop until you slow to almost a stop. Incredibly dangerous for highway driving. There are no warning signs before it happens. This happened to me on a congested and fast moving highway.

Additional Notes:

Jeep death wobble. Same problem as the 2018/2019 models. Over 45 mph and/or hit a bump and the Jeep wobbles uncontrollably and won’t stop until you slow to almost a stop. Incredibly dangerous for highway driving. There are no warning signs before it happens. This happened to me on a congested and fast moving highway.

Manufacturer: JEEP
Mfg Campaign: 11580554
Notice Date: Apr 1, 2024
Recall Date: Apr 1, 2024
Chrysler (fca Us, Llc)
Campaign: 11580554 Other
Apr 1, 2024
Defect Description:

STEERING

Potential Consequences:

Jeep death wobble. Same problem as the 2018/2019 models. Over 45 mph and/or hit a bump and the Jeep wobbles uncontrollably and won’t stop until you slow to almost a stop. Incredibly dangerous for highway driving. There are no warning signs before it happens. This happened to me on a congested and fast moving highway.

Corrective Action:

Jeep death wobble. Same problem as the 2018/2019 models. Over 45 mph and/or hit a bump and the Jeep wobbles uncontrollably and won’t stop until you slow to almost a stop. Incredibly dangerous for highway driving. There are no warning signs before it happens. This happened to me on a congested and fast moving highway.

Additional Notes:

Jeep death wobble. Same problem as the 2018/2019 models. Over 45 mph and/or hit a bump and the Jeep wobbles uncontrollably and won’t stop until you slow to almost a stop. Incredibly dangerous for highway driving. There are no warning signs before it happens. This happened to me on a congested and fast moving highway.

Manufacturer: JEEP
Mfg Campaign: 11580554
Notice Date: Apr 1, 2024
Recall Date: Apr 1, 2024
Chrysler (fca Us, Llc)
Campaign: 11580554 Other
Apr 1, 2024
Defect Description:

SUSPENSION

Potential Consequences:

Jeep death wobble. Same problem as the 2018/2019 models. Over 45 mph and/or hit a bump and the Jeep wobbles uncontrollably and won’t stop until you slow to almost a stop. Incredibly dangerous for highway driving. There are no warning signs before it happens. This happened to me on a congested and fast moving highway.

Corrective Action:

Jeep death wobble. Same problem as the 2018/2019 models. Over 45 mph and/or hit a bump and the Jeep wobbles uncontrollably and won’t stop until you slow to almost a stop. Incredibly dangerous for highway driving. There are no warning signs before it happens. This happened to me on a congested and fast moving highway.

Additional Notes:

Jeep death wobble. Same problem as the 2018/2019 models. Over 45 mph and/or hit a bump and the Jeep wobbles uncontrollably and won’t stop until you slow to almost a stop. Incredibly dangerous for highway driving. There are no warning signs before it happens. This happened to me on a congested and fast moving highway.

Manufacturer: JEEP
Mfg Campaign: 11580554
Notice Date: Apr 1, 2024
Recall Date: Apr 1, 2024

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