Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler and Jeep Gladiator vehicles that were previously remedied under NHTSA recall number 23V-116. The software for the powertrain control module may cause an engine stall, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 92B
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 04B
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B9A
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB7
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z95
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Known Jeep “death wobble” Sudden violent shaking after hitting pothole or uneven surfaces
Corrective Action:
Known Jeep “death wobble” Sudden violent shaking after hitting pothole or uneven surfaces
Additional Notes:
Known Jeep “death wobble” Sudden violent shaking after hitting pothole or uneven surfaces
Mfg Campaign: 11580082
Recall Date: Mar 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Jeep Wrangler Sport. The contact had experienced the failure causing the transmission to slip while shifting gears. The contact received notification of NHTSA Campaign Number: 23V116000(Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 22,000. The VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Jeep Wrangler Sport. The contact had experienced the failure causing the transmission to slip while shifting gears. The contact received notification of NHTSA Campaign Number: 23V116000(Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 22,000. The VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Jeep Wrangler Sport. The contact had experienced the failure causing the transmission to slip while shifting gears. The contact received notification of NHTSA Campaign Number: 23V116000(Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 22,000. The VIN tool confirms parts not available.
Mfg Campaign: 11579935
Recall Date: Mar 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the steering wheel began shaking violently, making it difficult to steer the vehicle. The vehicle was taken to a dealer where the air was bled from the dampener and the tires were rotated. Additionally, there was a crack in the ball joints, and it was diagnosed that the steering dampener needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 18,000.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the steering wheel began shaking violently, making it difficult to steer the vehicle. The vehicle was taken to a dealer where the air was bled from the dampener and the tires were rotated. Additionally, there was a crack in the ball joints, and it was diagnosed that the steering dampener needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 18,000.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the steering wheel began shaking violently, making it difficult to steer the vehicle. The vehicle was taken to a dealer where the air was bled from the dampener and the tires were rotated. Additionally, there was a crack in the ball joints, and it was diagnosed that the steering dampener needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 18,000.
Mfg Campaign: 11579676
Recall Date: Mar 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11579575
Recall Date: Mar 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Jeep will occasional shake violently at approximately 60 MPH. Had vehicle in to dealer in July 2023. Dealer said problem fixed. Most recent incident March 19th. Commonly referred to as Jeep “death wobble.” Vehicle in shop again.
Corrective Action:
Jeep will occasional shake violently at approximately 60 MPH. Had vehicle in to dealer in July 2023. Dealer said problem fixed. Most recent incident March 19th. Commonly referred to as Jeep “death wobble.” Vehicle in shop again.
Additional Notes:
Jeep will occasional shake violently at approximately 60 MPH. Had vehicle in to dealer in July 2023. Dealer said problem fixed. Most recent incident March 19th. Commonly referred to as Jeep “death wobble.” Vehicle in shop again.
Mfg Campaign: 11579323
Recall Date: Mar 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Jeep will occasional shake violently at approximately 60 MPH. Had vehicle in to dealer in July 2023. Dealer said problem fixed. Most recent incident March 19th. Commonly referred to as Jeep “death wobble.” Vehicle in shop again.
Corrective Action:
Jeep will occasional shake violently at approximately 60 MPH. Had vehicle in to dealer in July 2023. Dealer said problem fixed. Most recent incident March 19th. Commonly referred to as Jeep “death wobble.” Vehicle in shop again.
Additional Notes:
Jeep will occasional shake violently at approximately 60 MPH. Had vehicle in to dealer in July 2023. Dealer said problem fixed. Most recent incident March 19th. Commonly referred to as Jeep “death wobble.” Vehicle in shop again.
Mfg Campaign: 11579323
Recall Date: Mar 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Jeep will occasional shake violently at approximately 60 MPH. Had vehicle in to dealer in July 2023. Dealer said problem fixed. Most recent incident March 19th. Commonly referred to as Jeep “death wobble.” Vehicle in shop again.
Corrective Action:
Jeep will occasional shake violently at approximately 60 MPH. Had vehicle in to dealer in July 2023. Dealer said problem fixed. Most recent incident March 19th. Commonly referred to as Jeep “death wobble.” Vehicle in shop again.
Additional Notes:
Jeep will occasional shake violently at approximately 60 MPH. Had vehicle in to dealer in July 2023. Dealer said problem fixed. Most recent incident March 19th. Commonly referred to as Jeep “death wobble.” Vehicle in shop again.
Mfg Campaign: 11579323
Recall Date: Mar 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Been waiting since early January for Freehold Jeep to repair the recall with the hybrid batter, risk of fire while ignition is on or off. They are not calling me back to get this fixed.
Corrective Action:
Been waiting since early January for Freehold Jeep to repair the recall with the hybrid batter, risk of fire while ignition is on or off. They are not calling me back to get this fixed.
Additional Notes:
Been waiting since early January for Freehold Jeep to repair the recall with the hybrid batter, risk of fire while ignition is on or off. They are not calling me back to get this fixed.
Mfg Campaign: 11579085
Recall Date: Mar 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Been waiting since early January for Freehold Jeep to repair the recall with the hybrid batter, risk of fire while ignition is on or off. They are not calling me back to get this fixed.
Corrective Action:
Been waiting since early January for Freehold Jeep to repair the recall with the hybrid batter, risk of fire while ignition is on or off. They are not calling me back to get this fixed.
Additional Notes:
Been waiting since early January for Freehold Jeep to repair the recall with the hybrid batter, risk of fire while ignition is on or off. They are not calling me back to get this fixed.
Mfg Campaign: 11579085
Recall Date: Mar 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Been waiting since early January for Freehold Jeep to repair the recall with the hybrid batter, risk of fire while ignition is on or off. They are not calling me back to get this fixed.
Corrective Action:
Been waiting since early January for Freehold Jeep to repair the recall with the hybrid batter, risk of fire while ignition is on or off. They are not calling me back to get this fixed.
Additional Notes:
Been waiting since early January for Freehold Jeep to repair the recall with the hybrid batter, risk of fire while ignition is on or off. They are not calling me back to get this fixed.
Mfg Campaign: 11579085
Recall Date: Mar 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact was notified of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and the contact was initially informed that parts were available to service the recall. The contact attempted to schedule an appointment to have the recall serviced, the contact was later informed that the manufacturer had not authorized the release of the parts. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts would not be available until the middle of the year. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact was notified of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and the contact was initially informed that parts were available to service the recall. The contact attempted to schedule an appointment to have the recall serviced, the contact was later informed that the manufacturer had not authorized the release of the parts. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts would not be available until the middle of the year. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact was notified of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and the contact was initially informed that parts were available to service the recall. The contact attempted to schedule an appointment to have the recall serviced, the contact was later informed that the manufacturer had not authorized the release of the parts. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts would not be available until the middle of the year. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11578833
Recall Date: Mar 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at approximately 70 MPH, the vehicle drove over a bump and experienced a death wobble. The contact then decelerated the vehicle to 45 MPH and was able to correct the failure. The vehicle was taken to the dealer, where it was diagnosed that the steering damper needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 38,000. The VIN was invalid.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at approximately 70 MPH, the vehicle drove over a bump and experienced a death wobble. The contact then decelerated the vehicle to 45 MPH and was able to correct the failure. The vehicle was taken to the dealer, where it was diagnosed that the steering damper needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 38,000. The VIN was invalid.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at approximately 70 MPH, the vehicle drove over a bump and experienced a death wobble. The contact then decelerated the vehicle to 45 MPH and was able to correct the failure. The vehicle was taken to the dealer, where it was diagnosed that the steering damper needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 38,000. The VIN was invalid.
Mfg Campaign: 11578628
Recall Date: Mar 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Took my jeep Wrangler 4xe for the [XXX] recall fix to Cole Chrysler Dodge Jeep dealership in San Luis Obispo California. My vehicle was returned to me in less than 4 hours of drop off with a depleted electric battery. The recall fix was not done correctly per Stellantis instructions. I’ve opened up a formal case with Jeep cares but no contact has been made. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Took my jeep Wrangler 4xe for the [XXX] recall fix to Cole Chrysler Dodge Jeep dealership in San Luis Obispo California. My vehicle was returned to me in less than 4 hours of drop off with a depleted electric battery. The recall fix was not done correctly per Stellantis instructions. I’ve opened up a formal case with Jeep cares but no contact has been made. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Took my jeep Wrangler 4xe for the [XXX] recall fix to Cole Chrysler Dodge Jeep dealership in San Luis Obispo California. My vehicle was returned to me in less than 4 hours of drop off with a depleted electric battery. The recall fix was not done correctly per Stellantis instructions. I’ve opened up a formal case with Jeep cares but no contact has been made. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11578674
Recall Date: Mar 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
jeep was unable to remedy this issue for 6 months, since November 2023. I called and they gave me the run around. They wanted to charge me fees to rent a car instead of driving mine and I paid $600/month as a premium to have a EV just to have to fill it up with gas because they didn't have any remedy for 6 months.
Corrective Action:
jeep was unable to remedy this issue for 6 months, since November 2023. I called and they gave me the run around. They wanted to charge me fees to rent a car instead of driving mine and I paid $600/month as a premium to have a EV just to have to fill it up with gas because they didn't have any remedy for 6 months.
Additional Notes:
jeep was unable to remedy this issue for 6 months, since November 2023. I called and they gave me the run around. They wanted to charge me fees to rent a car instead of driving mine and I paid $600/month as a premium to have a EV just to have to fill it up with gas because they didn't have any remedy for 6 months.
Mfg Campaign: 11578208
Recall Date: Mar 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving approximately 65 MPH, the entire vehicle began to shake while driving over a bridge. The contact stated that no warning lights were illuminated prior to the failure. The contact stated that the vehicle was taken to the dealer however, the failure could not be duplicated. The failure continued and the vehicle was taken back to the dealer where it was diagnosed with a bent tie rod. The tie rod was replaced; however, the failure persisted. The vehicle was taken back a third time to the dealer and the contact was informed that the steering wheel damper needed to be replaced; however, the part was on backorder. The manufacturer was made aware of the failure, but no case was opened. The failure mileage was approximately 26,000.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving approximately 65 MPH, the entire vehicle began to shake while driving over a bridge. The contact stated that no warning lights were illuminated prior to the failure. The contact stated that the vehicle was taken to the dealer however, the failure could not be duplicated. The failure continued and the vehicle was taken back to the dealer where it was diagnosed with a bent tie rod. The tie rod was replaced; however, the failure persisted. The vehicle was taken back a third time to the dealer and the contact was informed that the steering wheel damper needed to be replaced; however, the part was on backorder. The manufacturer was made aware of the failure, but no case was opened. The failure mileage was approximately 26,000.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving approximately 65 MPH, the entire vehicle began to shake while driving over a bridge. The contact stated that no warning lights were illuminated prior to the failure. The contact stated that the vehicle was taken to the dealer however, the failure could not be duplicated. The failure continued and the vehicle was taken back to the dealer where it was diagnosed with a bent tie rod. The tie rod was replaced; however, the failure persisted. The vehicle was taken back a third time to the dealer and the contact was informed that the steering wheel damper needed to be replaced; however, the part was on backorder. The manufacturer was made aware of the failure, but no case was opened. The failure mileage was approximately 26,000.
Mfg Campaign: 11578229
Recall Date: Mar 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
After a period of 10 minutes in stop-and-go traffic, a shift warning light indicated on the warning panel. All the lights for the gear shift lever would light up individually. The vehicle turned off the stability control system and indicated a warning to proceed driving however the vehicle may not be able to shift into park. After about 3 miles of driving, it felt like the power steering stopped working and it was extremely difficult to control and turn the vehicle. It also felt like the vehicle would not shift properly. Once the vehicle was to the side of the road, it indicated that the vehicle was not in park despite moving the gear shift lever to park. The vehicle would not turn off of accessory mode. Had whatever happened to the power steering happened at any higher rate of speed, the vehicle would have been impossible to control in a turn or traffic. It took every bit of arm strength to coax the vehicle to the side of the road.
Corrective Action:
After a period of 10 minutes in stop-and-go traffic, a shift warning light indicated on the warning panel. All the lights for the gear shift lever would light up individually. The vehicle turned off the stability control system and indicated a warning to proceed driving however the vehicle may not be able to shift into park. After about 3 miles of driving, it felt like the power steering stopped working and it was extremely difficult to control and turn the vehicle. It also felt like the vehicle would not shift properly. Once the vehicle was to the side of the road, it indicated that the vehicle was not in park despite moving the gear shift lever to park. The vehicle would not turn off of accessory mode. Had whatever happened to the power steering happened at any higher rate of speed, the vehicle would have been impossible to control in a turn or traffic. It took every bit of arm strength to coax the vehicle to the side of the road.
Additional Notes:
After a period of 10 minutes in stop-and-go traffic, a shift warning light indicated on the warning panel. All the lights for the gear shift lever would light up individually. The vehicle turned off the stability control system and indicated a warning to proceed driving however the vehicle may not be able to shift into park. After about 3 miles of driving, it felt like the power steering stopped working and it was extremely difficult to control and turn the vehicle. It also felt like the vehicle would not shift properly. Once the vehicle was to the side of the road, it indicated that the vehicle was not in park despite moving the gear shift lever to park. The vehicle would not turn off of accessory mode. Had whatever happened to the power steering happened at any higher rate of speed, the vehicle would have been impossible to control in a turn or traffic. It took every bit of arm strength to coax the vehicle to the side of the road.
Mfg Campaign: 11578279
Recall Date: Mar 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After a period of 10 minutes in stop-and-go traffic, a shift warning light indicated on the warning panel. All the lights for the gear shift lever would light up individually. The vehicle turned off the stability control system and indicated a warning to proceed driving however the vehicle may not be able to shift into park. After about 3 miles of driving, it felt like the power steering stopped working and it was extremely difficult to control and turn the vehicle. It also felt like the vehicle would not shift properly. Once the vehicle was to the side of the road, it indicated that the vehicle was not in park despite moving the gear shift lever to park. The vehicle would not turn off of accessory mode. Had whatever happened to the power steering happened at any higher rate of speed, the vehicle would have been impossible to control in a turn or traffic. It took every bit of arm strength to coax the vehicle to the side of the road.
Corrective Action:
After a period of 10 minutes in stop-and-go traffic, a shift warning light indicated on the warning panel. All the lights for the gear shift lever would light up individually. The vehicle turned off the stability control system and indicated a warning to proceed driving however the vehicle may not be able to shift into park. After about 3 miles of driving, it felt like the power steering stopped working and it was extremely difficult to control and turn the vehicle. It also felt like the vehicle would not shift properly. Once the vehicle was to the side of the road, it indicated that the vehicle was not in park despite moving the gear shift lever to park. The vehicle would not turn off of accessory mode. Had whatever happened to the power steering happened at any higher rate of speed, the vehicle would have been impossible to control in a turn or traffic. It took every bit of arm strength to coax the vehicle to the side of the road.
Additional Notes:
After a period of 10 minutes in stop-and-go traffic, a shift warning light indicated on the warning panel. All the lights for the gear shift lever would light up individually. The vehicle turned off the stability control system and indicated a warning to proceed driving however the vehicle may not be able to shift into park. After about 3 miles of driving, it felt like the power steering stopped working and it was extremely difficult to control and turn the vehicle. It also felt like the vehicle would not shift properly. Once the vehicle was to the side of the road, it indicated that the vehicle was not in park despite moving the gear shift lever to park. The vehicle would not turn off of accessory mode. Had whatever happened to the power steering happened at any higher rate of speed, the vehicle would have been impossible to control in a turn or traffic. It took every bit of arm strength to coax the vehicle to the side of the road.
Mfg Campaign: 11578279
Recall Date: Mar 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
After a period of 10 minutes in stop-and-go traffic, a shift warning light indicated on the warning panel. All the lights for the gear shift lever would light up individually. The vehicle turned off the stability control system and indicated a warning to proceed driving however the vehicle may not be able to shift into park. After about 3 miles of driving, it felt like the power steering stopped working and it was extremely difficult to control and turn the vehicle. It also felt like the vehicle would not shift properly. Once the vehicle was to the side of the road, it indicated that the vehicle was not in park despite moving the gear shift lever to park. The vehicle would not turn off of accessory mode. Had whatever happened to the power steering happened at any higher rate of speed, the vehicle would have been impossible to control in a turn or traffic. It took every bit of arm strength to coax the vehicle to the side of the road.
Corrective Action:
After a period of 10 minutes in stop-and-go traffic, a shift warning light indicated on the warning panel. All the lights for the gear shift lever would light up individually. The vehicle turned off the stability control system and indicated a warning to proceed driving however the vehicle may not be able to shift into park. After about 3 miles of driving, it felt like the power steering stopped working and it was extremely difficult to control and turn the vehicle. It also felt like the vehicle would not shift properly. Once the vehicle was to the side of the road, it indicated that the vehicle was not in park despite moving the gear shift lever to park. The vehicle would not turn off of accessory mode. Had whatever happened to the power steering happened at any higher rate of speed, the vehicle would have been impossible to control in a turn or traffic. It took every bit of arm strength to coax the vehicle to the side of the road.
Additional Notes:
After a period of 10 minutes in stop-and-go traffic, a shift warning light indicated on the warning panel. All the lights for the gear shift lever would light up individually. The vehicle turned off the stability control system and indicated a warning to proceed driving however the vehicle may not be able to shift into park. After about 3 miles of driving, it felt like the power steering stopped working and it was extremely difficult to control and turn the vehicle. It also felt like the vehicle would not shift properly. Once the vehicle was to the side of the road, it indicated that the vehicle was not in park despite moving the gear shift lever to park. The vehicle would not turn off of accessory mode. Had whatever happened to the power steering happened at any higher rate of speed, the vehicle would have been impossible to control in a turn or traffic. It took every bit of arm strength to coax the vehicle to the side of the road.
Mfg Campaign: 11578279
Recall Date: Mar 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11577655
Recall Date: Mar 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Mfg Campaign: 11577430
Recall Date: Mar 14, 2024
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