Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y10
Recall Date: Aug 26, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W01
Recall Date: Jan 24, 2020
Consumer Complaints
617 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I PURCHASED THIS NEW 2020 JEEP IN DECEMBER 2019; THE JEEP NOW HAS ABOUT 800 MILES ON IT. WHEN DRIVING THE VEHICLE AT ANY SPEED THE JEEP WILL DART TO THE LEFT INTO ON-COMMING TRAFFIC WITH NO WARNING AND FOR NO APPEARANT REASON. THE FASTER THE SPEED THE MORE RADICAL THE SWERVE INTO TRAFFIC THE INCIDENT. I HAVE NOT BEEN IN ACCIDENT BUT HAD LIGHTS FLASHED, NUMEROUS HAND SIGNALS AND HORNS BLOWN AT ME IN THE JEEP FOR RECKLESS DRIVING. THE DEALERSHIP - CECIL JEEP OF BURNET TEXAS HAS VERIFIED THE PROBLEM AND IS TROUBLESHOOTING POTENTIAL ISSUES WITH A FACTORY ENGINEER. SOFTWARE AND DAMPER UPGRADES HAVE BEEN CONFIRMED PROPERLY DONE AND UP TO DATE.
Corrective Action:
I PURCHASED THIS NEW 2020 JEEP IN DECEMBER 2019; THE JEEP NOW HAS ABOUT 800 MILES ON IT. WHEN DRIVING THE VEHICLE AT ANY SPEED THE JEEP WILL DART TO THE LEFT INTO ON-COMMING TRAFFIC WITH NO WARNING AND FOR NO APPEARANT REASON. THE FASTER THE SPEED THE MORE RADICAL THE SWERVE INTO TRAFFIC THE INCIDENT. I HAVE NOT BEEN IN ACCIDENT BUT HAD LIGHTS FLASHED, NUMEROUS HAND SIGNALS AND HORNS BLOWN AT ME IN THE JEEP FOR RECKLESS DRIVING. THE DEALERSHIP - CECIL JEEP OF BURNET TEXAS HAS VERIFIED THE PROBLEM AND IS TROUBLESHOOTING POTENTIAL ISSUES WITH A FACTORY ENGINEER. SOFTWARE AND DAMPER UPGRADES HAVE BEEN CONFIRMED PROPERLY DONE AND UP TO DATE.
Additional Notes:
I PURCHASED THIS NEW 2020 JEEP IN DECEMBER 2019; THE JEEP NOW HAS ABOUT 800 MILES ON IT. WHEN DRIVING THE VEHICLE AT ANY SPEED THE JEEP WILL DART TO THE LEFT INTO ON-COMMING TRAFFIC WITH NO WARNING AND FOR NO APPEARANT REASON. THE FASTER THE SPEED THE MORE RADICAL THE SWERVE INTO TRAFFIC THE INCIDENT. I HAVE NOT BEEN IN ACCIDENT BUT HAD LIGHTS FLASHED, NUMEROUS HAND SIGNALS AND HORNS BLOWN AT ME IN THE JEEP FOR RECKLESS DRIVING. THE DEALERSHIP - CECIL JEEP OF BURNET TEXAS HAS VERIFIED THE PROBLEM AND IS TROUBLESHOOTING POTENTIAL ISSUES WITH A FACTORY ENGINEER. SOFTWARE AND DAMPER UPGRADES HAVE BEEN CONFIRMED PROPERLY DONE AND UP TO DATE.
Mfg Campaign: 11317993
Recall Date: Mar 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
QUALITY OF THE SUSPENSION WELDS TO THE FRAME OF THE JEEP. THE DRIVERS SIDE REAR SUSPENSION BRACKET APPEARS TO HAVE QUALITY ISSUES (E.G., POROSITY, CONSISTENCY, APPEARANCE). REMOVAL OF THE BRACKET SHOWED SIGNS OF POROSITY IMPACTING THE FRAME. VEHICLE WAS STATIONARY DURING THE WORK BEING DONE ON THE JEEP OTHER WELDS ON THE FRAME AND SUSPENSION BRACKETS APPEAR TO HAVE QUALITY ISSUES
Corrective Action:
QUALITY OF THE SUSPENSION WELDS TO THE FRAME OF THE JEEP. THE DRIVERS SIDE REAR SUSPENSION BRACKET APPEARS TO HAVE QUALITY ISSUES (E.G., POROSITY, CONSISTENCY, APPEARANCE). REMOVAL OF THE BRACKET SHOWED SIGNS OF POROSITY IMPACTING THE FRAME. VEHICLE WAS STATIONARY DURING THE WORK BEING DONE ON THE JEEP OTHER WELDS ON THE FRAME AND SUSPENSION BRACKETS APPEAR TO HAVE QUALITY ISSUES
Additional Notes:
QUALITY OF THE SUSPENSION WELDS TO THE FRAME OF THE JEEP. THE DRIVERS SIDE REAR SUSPENSION BRACKET APPEARS TO HAVE QUALITY ISSUES (E.G., POROSITY, CONSISTENCY, APPEARANCE). REMOVAL OF THE BRACKET SHOWED SIGNS OF POROSITY IMPACTING THE FRAME. VEHICLE WAS STATIONARY DURING THE WORK BEING DONE ON THE JEEP OTHER WELDS ON THE FRAME AND SUSPENSION BRACKETS APPEAR TO HAVE QUALITY ISSUES
Mfg Campaign: 11317821
Recall Date: Mar 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE IS A 2020 WRANGLER SAHARA. THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL. SITTING STILL THERE IS ABOUT 2'-3' STEERING WHEEL MOVEMENT LEFT & RIGHT. AT HIGHWAY SPEEDS THERE IS CONSTANT STEERING WHEEL RESPONSE TO KEEP THE VEHICLE IN YOUR OWN LANE. EVEN THEN ITS WANDERING IN YOUR LANE. I HAD A 2013 WRANGLER SAHARA AND IT DIDN'T HAVE THIS ISSUE. DEALER HAS SEEN IT AND SAID EVERYTHING IS NORMAL. ACTUALLY, SAID IT'S COMPARABLE TO OTHER WRANGLERS, THEY DIDN'T SAY IT WAS NORMAL. I ASKED THEM INSTEAD OF AN IMPROVEMENT THEY MADE THEM WORSE? THEY HAD NO ANSWER.
Corrective Action:
VEHICLE IS A 2020 WRANGLER SAHARA. THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL. SITTING STILL THERE IS ABOUT 2'-3' STEERING WHEEL MOVEMENT LEFT & RIGHT. AT HIGHWAY SPEEDS THERE IS CONSTANT STEERING WHEEL RESPONSE TO KEEP THE VEHICLE IN YOUR OWN LANE. EVEN THEN ITS WANDERING IN YOUR LANE. I HAD A 2013 WRANGLER SAHARA AND IT DIDN'T HAVE THIS ISSUE. DEALER HAS SEEN IT AND SAID EVERYTHING IS NORMAL. ACTUALLY, SAID IT'S COMPARABLE TO OTHER WRANGLERS, THEY DIDN'T SAY IT WAS NORMAL. I ASKED THEM INSTEAD OF AN IMPROVEMENT THEY MADE THEM WORSE? THEY HAD NO ANSWER.
Additional Notes:
VEHICLE IS A 2020 WRANGLER SAHARA. THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL. SITTING STILL THERE IS ABOUT 2'-3' STEERING WHEEL MOVEMENT LEFT & RIGHT. AT HIGHWAY SPEEDS THERE IS CONSTANT STEERING WHEEL RESPONSE TO KEEP THE VEHICLE IN YOUR OWN LANE. EVEN THEN ITS WANDERING IN YOUR LANE. I HAD A 2013 WRANGLER SAHARA AND IT DIDN'T HAVE THIS ISSUE. DEALER HAS SEEN IT AND SAID EVERYTHING IS NORMAL. ACTUALLY, SAID IT'S COMPARABLE TO OTHER WRANGLERS, THEY DIDN'T SAY IT WAS NORMAL. I ASKED THEM INSTEAD OF AN IMPROVEMENT THEY MADE THEM WORSE? THEY HAD NO ANSWER.
Mfg Campaign: 11317757
Recall Date: Mar 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I JUST PURCHASED A 2020 JEEP WRANGLER 2 DOOR SPORT S ON 01/30/2020 AND 1 WEEK LATER WAS TAKEN BACK TO DOVER DODGE TO FIX A SERIOUS STEERING PROBLEM. THE APPOINTMENT WAS MADE FOR A WEEK LATER,AND THE DEALER KEPT THE JEEP WRANGLER FOR 1 WEEK. I THEN PICK UP THE JEEP AND WAS TOLD THEY CHANGE THE STEERING BOX AND PROBLEM FIXED. THE NEXT DAY I WAS TRAVELING TO WORK ON THE HIGHWAY AND I WAS ALL OVER THE HIGHWAY, SAME PROBLEM WITH STEERING CALLED THEM BACK ON 02/22/2020/AND THEY GAVE ME AN APPOINTMENT FOR TODAY 03/02/2020 I AM HOPING THEY ACTUALLY FIX THE PROBLEM ,I FEEL IT IS A SAFETY ISSUE AND SHOULD BE ADDRESSED BY CHRYSLER JEEP
Corrective Action:
I JUST PURCHASED A 2020 JEEP WRANGLER 2 DOOR SPORT S ON 01/30/2020 AND 1 WEEK LATER WAS TAKEN BACK TO DOVER DODGE TO FIX A SERIOUS STEERING PROBLEM. THE APPOINTMENT WAS MADE FOR A WEEK LATER,AND THE DEALER KEPT THE JEEP WRANGLER FOR 1 WEEK. I THEN PICK UP THE JEEP AND WAS TOLD THEY CHANGE THE STEERING BOX AND PROBLEM FIXED. THE NEXT DAY I WAS TRAVELING TO WORK ON THE HIGHWAY AND I WAS ALL OVER THE HIGHWAY, SAME PROBLEM WITH STEERING CALLED THEM BACK ON 02/22/2020/AND THEY GAVE ME AN APPOINTMENT FOR TODAY 03/02/2020 I AM HOPING THEY ACTUALLY FIX THE PROBLEM ,I FEEL IT IS A SAFETY ISSUE AND SHOULD BE ADDRESSED BY CHRYSLER JEEP
Additional Notes:
I JUST PURCHASED A 2020 JEEP WRANGLER 2 DOOR SPORT S ON 01/30/2020 AND 1 WEEK LATER WAS TAKEN BACK TO DOVER DODGE TO FIX A SERIOUS STEERING PROBLEM. THE APPOINTMENT WAS MADE FOR A WEEK LATER,AND THE DEALER KEPT THE JEEP WRANGLER FOR 1 WEEK. I THEN PICK UP THE JEEP AND WAS TOLD THEY CHANGE THE STEERING BOX AND PROBLEM FIXED. THE NEXT DAY I WAS TRAVELING TO WORK ON THE HIGHWAY AND I WAS ALL OVER THE HIGHWAY, SAME PROBLEM WITH STEERING CALLED THEM BACK ON 02/22/2020/AND THEY GAVE ME AN APPOINTMENT FOR TODAY 03/02/2020 I AM HOPING THEY ACTUALLY FIX THE PROBLEM ,I FEEL IT IS A SAFETY ISSUE AND SHOULD BE ADDRESSED BY CHRYSLER JEEP
Mfg Campaign: 11315725
Recall Date: Mar 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN GETTING TO HIGHWAY SPEEDS OR ANYTHING OVER 40MPH. I HAVE TO STEADY PROVIDE FEEDBACK INTO THE STEERING WHEEL. IT IS HARD TO KEEP IT IN THE LANE. I HAVE NEVER HAD A CAR OR ANY OTHER JEEP DO THIS. IT FEELS VERY UNSAFE.
Corrective Action:
WHEN GETTING TO HIGHWAY SPEEDS OR ANYTHING OVER 40MPH. I HAVE TO STEADY PROVIDE FEEDBACK INTO THE STEERING WHEEL. IT IS HARD TO KEEP IT IN THE LANE. I HAVE NEVER HAD A CAR OR ANY OTHER JEEP DO THIS. IT FEELS VERY UNSAFE.
Additional Notes:
WHEN GETTING TO HIGHWAY SPEEDS OR ANYTHING OVER 40MPH. I HAVE TO STEADY PROVIDE FEEDBACK INTO THE STEERING WHEEL. IT IS HARD TO KEEP IT IN THE LANE. I HAVE NEVER HAD A CAR OR ANY OTHER JEEP DO THIS. IT FEELS VERY UNSAFE.
Mfg Campaign: 11315349
Recall Date: Feb 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AS SLOWING DOWN TOWARDS A RED LIGHT AT APPROXIMATELY 5 MPH THE ENGINE SUDDENLY REVVED UP . PRESSED BRAKE TO FULL (AGAIN, NO FOOT ON GAS), ENGINE CONTINUED REVVING AT HIGH RPM. JEEP LURCHED FORWARD THREE TIMES AND REAR ENDED CAR IN FRONT WAITING AT THE LIGHT. 4 WHEEL DRIVE WAS NOT MANUALLY TURNED ON, BUT FELT LIKE THE FRONT WHEELS HAD LOCKED BUT THE BACK WHEELS KEPT LURCHING THE JEEP FORWARD. AGAIN THE ENGINE WAS RACING EVEN THOUGH GAS PEDAL WAS NOT PRESSED. PLEASE NOTE: THIS VEHICLE IS A RENTAL FROM AVIS.
Corrective Action:
AS SLOWING DOWN TOWARDS A RED LIGHT AT APPROXIMATELY 5 MPH THE ENGINE SUDDENLY REVVED UP . PRESSED BRAKE TO FULL (AGAIN, NO FOOT ON GAS), ENGINE CONTINUED REVVING AT HIGH RPM. JEEP LURCHED FORWARD THREE TIMES AND REAR ENDED CAR IN FRONT WAITING AT THE LIGHT. 4 WHEEL DRIVE WAS NOT MANUALLY TURNED ON, BUT FELT LIKE THE FRONT WHEELS HAD LOCKED BUT THE BACK WHEELS KEPT LURCHING THE JEEP FORWARD. AGAIN THE ENGINE WAS RACING EVEN THOUGH GAS PEDAL WAS NOT PRESSED. PLEASE NOTE: THIS VEHICLE IS A RENTAL FROM AVIS.
Additional Notes:
AS SLOWING DOWN TOWARDS A RED LIGHT AT APPROXIMATELY 5 MPH THE ENGINE SUDDENLY REVVED UP . PRESSED BRAKE TO FULL (AGAIN, NO FOOT ON GAS), ENGINE CONTINUED REVVING AT HIGH RPM. JEEP LURCHED FORWARD THREE TIMES AND REAR ENDED CAR IN FRONT WAITING AT THE LIGHT. 4 WHEEL DRIVE WAS NOT MANUALLY TURNED ON, BUT FELT LIKE THE FRONT WHEELS HAD LOCKED BUT THE BACK WHEELS KEPT LURCHING THE JEEP FORWARD. AGAIN THE ENGINE WAS RACING EVEN THOUGH GAS PEDAL WAS NOT PRESSED. PLEASE NOTE: THIS VEHICLE IS A RENTAL FROM AVIS.
Mfg Campaign: 11311144
Recall Date: Feb 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING THE STEERING HAS A LARGE AMOUNT OF PLAY, FAILS TO HOLD A STRAIGHT LINE, AND REQUIRES CONSTANT CORRECTION. AT HIGHWAY AND INTERSTATE SPEEDS, IT IS DIFFICULT TO KEEP THE VEHICLE IN THE DESIRED LANE ESPECIALLY AROUND CURVES AND RESTRICTED LANES. STEERING ASSIST SYSTEM FEELS AS THOUGH IT GOES IN AND OUT DAILY. IN ADDITION, VEHICLE STEERING WHEEL DOES NOT RETURN TO CENTER WHEN TURNING AND REQUIRES DRIVER CORRECTION AFTER TURNING. DEALERSHIP HAS INSPECTED VEHICLE AND NOTICED SOME DRIVABILITY ISSUES. A TSB 19-002-19 WAS DONE FOR A STEERING DAMPER ISSUE, BUT ADDITIONAL STEERING ISSUES WERE NOTICED. 'FLOATING ON THE FRONT END' WAS REPORTED BY TEST DRIVING TECH BUT AFTER CHECKING ALIGNMENT CLAIMED EVERYTHING WAS IN SPEC. NO RESOLUTIONS OFFERED THROUGH DEALERSHIP OR ESCALATION WITH FCA. I WORRY ABOUT THE ABILITY OF THIS VEHICLE TO STAY ON THE ROAD UNDER NORMAL DRIVING CORRECTIONS.
Corrective Action:
WHILE DRIVING THE STEERING HAS A LARGE AMOUNT OF PLAY, FAILS TO HOLD A STRAIGHT LINE, AND REQUIRES CONSTANT CORRECTION. AT HIGHWAY AND INTERSTATE SPEEDS, IT IS DIFFICULT TO KEEP THE VEHICLE IN THE DESIRED LANE ESPECIALLY AROUND CURVES AND RESTRICTED LANES. STEERING ASSIST SYSTEM FEELS AS THOUGH IT GOES IN AND OUT DAILY. IN ADDITION, VEHICLE STEERING WHEEL DOES NOT RETURN TO CENTER WHEN TURNING AND REQUIRES DRIVER CORRECTION AFTER TURNING. DEALERSHIP HAS INSPECTED VEHICLE AND NOTICED SOME DRIVABILITY ISSUES. A TSB 19-002-19 WAS DONE FOR A STEERING DAMPER ISSUE, BUT ADDITIONAL STEERING ISSUES WERE NOTICED. 'FLOATING ON THE FRONT END' WAS REPORTED BY TEST DRIVING TECH BUT AFTER CHECKING ALIGNMENT CLAIMED EVERYTHING WAS IN SPEC. NO RESOLUTIONS OFFERED THROUGH DEALERSHIP OR ESCALATION WITH FCA. I WORRY ABOUT THE ABILITY OF THIS VEHICLE TO STAY ON THE ROAD UNDER NORMAL DRIVING CORRECTIONS.
Additional Notes:
WHILE DRIVING THE STEERING HAS A LARGE AMOUNT OF PLAY, FAILS TO HOLD A STRAIGHT LINE, AND REQUIRES CONSTANT CORRECTION. AT HIGHWAY AND INTERSTATE SPEEDS, IT IS DIFFICULT TO KEEP THE VEHICLE IN THE DESIRED LANE ESPECIALLY AROUND CURVES AND RESTRICTED LANES. STEERING ASSIST SYSTEM FEELS AS THOUGH IT GOES IN AND OUT DAILY. IN ADDITION, VEHICLE STEERING WHEEL DOES NOT RETURN TO CENTER WHEN TURNING AND REQUIRES DRIVER CORRECTION AFTER TURNING. DEALERSHIP HAS INSPECTED VEHICLE AND NOTICED SOME DRIVABILITY ISSUES. A TSB 19-002-19 WAS DONE FOR A STEERING DAMPER ISSUE, BUT ADDITIONAL STEERING ISSUES WERE NOTICED. 'FLOATING ON THE FRONT END' WAS REPORTED BY TEST DRIVING TECH BUT AFTER CHECKING ALIGNMENT CLAIMED EVERYTHING WAS IN SPEC. NO RESOLUTIONS OFFERED THROUGH DEALERSHIP OR ESCALATION WITH FCA. I WORRY ABOUT THE ABILITY OF THIS VEHICLE TO STAY ON THE ROAD UNDER NORMAL DRIVING CORRECTIONS.
Mfg Campaign: 11309760
Recall Date: Feb 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE WANDERS BACK AND FORTH BRAND NEW 2020 WRANGLER UNLIMITED DEALER WORKED ON IT WAS PROBADLY 50 PERSENT BETTER BUT STILL CHASING STEERING WHEEL TO KEEP IN LANE THEY SAID THEY DID EVERYTHING THEY COULD UNLESS IT IS RECALLED SAW TODAY JEEP IS RECALLING SOME 2020 WRANGLERS WITH LEFT LOWER ARM BRACKET IS WELDED IN WRONG PLACE COULD THIS BE THE PROBLEM RECALL STARTS ON MARCH 14 VEHICLE IS BACK IN SHOP AGAIN FOR WATER LEAK FROM ROOF INTO CAB BEEN THERE SO FAR 5 DAYS THEY HAVE IT MORE THAN ME ALSO A LOT OF WIND NOISE FROM FRONT DOORS ON BOTH SIDES NOT BAD FOR A VEHICLE THAT COST A LITTLE SHORT OF 50000$ LOUSY QUALTY CONTROL CAN YOU TELL ME WHAT HAPPENS NEXT
Corrective Action:
VEHICLE WANDERS BACK AND FORTH BRAND NEW 2020 WRANGLER UNLIMITED DEALER WORKED ON IT WAS PROBADLY 50 PERSENT BETTER BUT STILL CHASING STEERING WHEEL TO KEEP IN LANE THEY SAID THEY DID EVERYTHING THEY COULD UNLESS IT IS RECALLED SAW TODAY JEEP IS RECALLING SOME 2020 WRANGLERS WITH LEFT LOWER ARM BRACKET IS WELDED IN WRONG PLACE COULD THIS BE THE PROBLEM RECALL STARTS ON MARCH 14 VEHICLE IS BACK IN SHOP AGAIN FOR WATER LEAK FROM ROOF INTO CAB BEEN THERE SO FAR 5 DAYS THEY HAVE IT MORE THAN ME ALSO A LOT OF WIND NOISE FROM FRONT DOORS ON BOTH SIDES NOT BAD FOR A VEHICLE THAT COST A LITTLE SHORT OF 50000$ LOUSY QUALTY CONTROL CAN YOU TELL ME WHAT HAPPENS NEXT
Additional Notes:
VEHICLE WANDERS BACK AND FORTH BRAND NEW 2020 WRANGLER UNLIMITED DEALER WORKED ON IT WAS PROBADLY 50 PERSENT BETTER BUT STILL CHASING STEERING WHEEL TO KEEP IN LANE THEY SAID THEY DID EVERYTHING THEY COULD UNLESS IT IS RECALLED SAW TODAY JEEP IS RECALLING SOME 2020 WRANGLERS WITH LEFT LOWER ARM BRACKET IS WELDED IN WRONG PLACE COULD THIS BE THE PROBLEM RECALL STARTS ON MARCH 14 VEHICLE IS BACK IN SHOP AGAIN FOR WATER LEAK FROM ROOF INTO CAB BEEN THERE SO FAR 5 DAYS THEY HAVE IT MORE THAN ME ALSO A LOT OF WIND NOISE FROM FRONT DOORS ON BOTH SIDES NOT BAD FOR A VEHICLE THAT COST A LITTLE SHORT OF 50000$ LOUSY QUALTY CONTROL CAN YOU TELL ME WHAT HAPPENS NEXT
Mfg Campaign: 11308099
Recall Date: Feb 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
VEHICLE WANDERS BACK AND FORTH BRAND NEW 2020 WRANGLER UNLIMITED DEALER WORKED ON IT WAS PROBADLY 50 PERSENT BETTER BUT STILL CHASING STEERING WHEEL TO KEEP IN LANE THEY SAID THEY DID EVERYTHING THEY COULD UNLESS IT IS RECALLED SAW TODAY JEEP IS RECALLING SOME 2020 WRANGLERS WITH LEFT LOWER ARM BRACKET IS WELDED IN WRONG PLACE COULD THIS BE THE PROBLEM RECALL STARTS ON MARCH 14 VEHICLE IS BACK IN SHOP AGAIN FOR WATER LEAK FROM ROOF INTO CAB BEEN THERE SO FAR 5 DAYS THEY HAVE IT MORE THAN ME ALSO A LOT OF WIND NOISE FROM FRONT DOORS ON BOTH SIDES NOT BAD FOR A VEHICLE THAT COST A LITTLE SHORT OF 50000$ LOUSY QUALTY CONTROL CAN YOU TELL ME WHAT HAPPENS NEXT
Corrective Action:
VEHICLE WANDERS BACK AND FORTH BRAND NEW 2020 WRANGLER UNLIMITED DEALER WORKED ON IT WAS PROBADLY 50 PERSENT BETTER BUT STILL CHASING STEERING WHEEL TO KEEP IN LANE THEY SAID THEY DID EVERYTHING THEY COULD UNLESS IT IS RECALLED SAW TODAY JEEP IS RECALLING SOME 2020 WRANGLERS WITH LEFT LOWER ARM BRACKET IS WELDED IN WRONG PLACE COULD THIS BE THE PROBLEM RECALL STARTS ON MARCH 14 VEHICLE IS BACK IN SHOP AGAIN FOR WATER LEAK FROM ROOF INTO CAB BEEN THERE SO FAR 5 DAYS THEY HAVE IT MORE THAN ME ALSO A LOT OF WIND NOISE FROM FRONT DOORS ON BOTH SIDES NOT BAD FOR A VEHICLE THAT COST A LITTLE SHORT OF 50000$ LOUSY QUALTY CONTROL CAN YOU TELL ME WHAT HAPPENS NEXT
Additional Notes:
VEHICLE WANDERS BACK AND FORTH BRAND NEW 2020 WRANGLER UNLIMITED DEALER WORKED ON IT WAS PROBADLY 50 PERSENT BETTER BUT STILL CHASING STEERING WHEEL TO KEEP IN LANE THEY SAID THEY DID EVERYTHING THEY COULD UNLESS IT IS RECALLED SAW TODAY JEEP IS RECALLING SOME 2020 WRANGLERS WITH LEFT LOWER ARM BRACKET IS WELDED IN WRONG PLACE COULD THIS BE THE PROBLEM RECALL STARTS ON MARCH 14 VEHICLE IS BACK IN SHOP AGAIN FOR WATER LEAK FROM ROOF INTO CAB BEEN THERE SO FAR 5 DAYS THEY HAVE IT MORE THAN ME ALSO A LOT OF WIND NOISE FROM FRONT DOORS ON BOTH SIDES NOT BAD FOR A VEHICLE THAT COST A LITTLE SHORT OF 50000$ LOUSY QUALTY CONTROL CAN YOU TELL ME WHAT HAPPENS NEXT
Mfg Campaign: 11308099
Recall Date: Feb 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
2020 JEEP WRANGLER UNLIMITED RUBICON. THE DRIVER SIDE CONTROL ARM BRACKET ON MY FRONT AXLE IS NOT WELDED ON ONE SIDE. THE WELD MISSED THE BRACKET ALL TOGETHER. THERE IS A RECALL FOR SOME 2020S, BUT MINE IS NOT LISTED. JEEP TOLD ME SINCE MINE IS NOT LISTED, THERE IS NOTHING THEY CAN DO. ALSO EVEN IF IT WAS IMPACTED, THERE IS NO FIX YET. MY FRONT AXLE COULD COME LOOSE AT ANY TIME DUE TO MISSING WELD CAUSING A LOSS OF CONTROL. THIS IS A SERIOUS SAFETY CONCERN AND THEY WILL NOT DO ANYTHING ABOUT IT.
Corrective Action:
2020 JEEP WRANGLER UNLIMITED RUBICON. THE DRIVER SIDE CONTROL ARM BRACKET ON MY FRONT AXLE IS NOT WELDED ON ONE SIDE. THE WELD MISSED THE BRACKET ALL TOGETHER. THERE IS A RECALL FOR SOME 2020S, BUT MINE IS NOT LISTED. JEEP TOLD ME SINCE MINE IS NOT LISTED, THERE IS NOTHING THEY CAN DO. ALSO EVEN IF IT WAS IMPACTED, THERE IS NO FIX YET. MY FRONT AXLE COULD COME LOOSE AT ANY TIME DUE TO MISSING WELD CAUSING A LOSS OF CONTROL. THIS IS A SERIOUS SAFETY CONCERN AND THEY WILL NOT DO ANYTHING ABOUT IT.
Additional Notes:
2020 JEEP WRANGLER UNLIMITED RUBICON. THE DRIVER SIDE CONTROL ARM BRACKET ON MY FRONT AXLE IS NOT WELDED ON ONE SIDE. THE WELD MISSED THE BRACKET ALL TOGETHER. THERE IS A RECALL FOR SOME 2020S, BUT MINE IS NOT LISTED. JEEP TOLD ME SINCE MINE IS NOT LISTED, THERE IS NOTHING THEY CAN DO. ALSO EVEN IF IT WAS IMPACTED, THERE IS NO FIX YET. MY FRONT AXLE COULD COME LOOSE AT ANY TIME DUE TO MISSING WELD CAUSING A LOSS OF CONTROL. THIS IS A SERIOUS SAFETY CONCERN AND THEY WILL NOT DO ANYTHING ABOUT IT.
Mfg Campaign: 11307707
Recall Date: Feb 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
2020 JEEP WRANGLER UNLIMITED RUBICON. THE DRIVER SIDE CONTROL ARM BRACKET ON MY FRONT AXLE IS NOT WELDED ON ONE SIDE. THE WELD MISSED THE BRACKET ALL TOGETHER. THERE IS A RECALL FOR SOME 2020S, BUT MINE IS NOT LISTED. JEEP TOLD ME SINCE MINE IS NOT LISTED, THERE IS NOTHING THEY CAN DO. ALSO EVEN IF IT WAS IMPACTED, THERE IS NO FIX YET. MY FRONT AXLE COULD COME LOOSE AT ANY TIME DUE TO MISSING WELD CAUSING A LOSS OF CONTROL. THIS IS A SERIOUS SAFETY CONCERN AND THEY WILL NOT DO ANYTHING ABOUT IT.
Corrective Action:
2020 JEEP WRANGLER UNLIMITED RUBICON. THE DRIVER SIDE CONTROL ARM BRACKET ON MY FRONT AXLE IS NOT WELDED ON ONE SIDE. THE WELD MISSED THE BRACKET ALL TOGETHER. THERE IS A RECALL FOR SOME 2020S, BUT MINE IS NOT LISTED. JEEP TOLD ME SINCE MINE IS NOT LISTED, THERE IS NOTHING THEY CAN DO. ALSO EVEN IF IT WAS IMPACTED, THERE IS NO FIX YET. MY FRONT AXLE COULD COME LOOSE AT ANY TIME DUE TO MISSING WELD CAUSING A LOSS OF CONTROL. THIS IS A SERIOUS SAFETY CONCERN AND THEY WILL NOT DO ANYTHING ABOUT IT.
Additional Notes:
2020 JEEP WRANGLER UNLIMITED RUBICON. THE DRIVER SIDE CONTROL ARM BRACKET ON MY FRONT AXLE IS NOT WELDED ON ONE SIDE. THE WELD MISSED THE BRACKET ALL TOGETHER. THERE IS A RECALL FOR SOME 2020S, BUT MINE IS NOT LISTED. JEEP TOLD ME SINCE MINE IS NOT LISTED, THERE IS NOTHING THEY CAN DO. ALSO EVEN IF IT WAS IMPACTED, THERE IS NO FIX YET. MY FRONT AXLE COULD COME LOOSE AT ANY TIME DUE TO MISSING WELD CAUSING A LOSS OF CONTROL. THIS IS A SERIOUS SAFETY CONCERN AND THEY WILL NOT DO ANYTHING ABOUT IT.
Mfg Campaign: 11307707
Recall Date: Feb 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
2020 JEEP RUBICON UNLIMITED PULLS TO THE RIGHT AT SPEEDS ABOVE 35MPH AND NEEDS CONSTANT CORRECTING TO STAY STRAIGHT ON A FLAT PAVED SURFACE. THIS IS NOT A ROAD CROWNING ISSUE, HAPPENS ON SURFACE STREETS OR HIGHWAY BUT MOST NOTICEABLE ON HIGHWAYS. YOU CAN FEEL THE RESISTANCE OF THE STEERING WHEEL THAT WANTS TO NATURALLY BE IN A RIGHT PULLING POSITION. FURTHERMORE, YOU CAN SEE THE DIFFERENCE IN BALANCE BY TURNING TO THE LEFT AND WATCHING THE STEERING WHEEL COME BACK TO CENTER...TURN TO THE RIGHT AND IT BARELY MOVES BACK TO THE LEFT...IT WANTS TO STAY RIGHT. JEEP SAYS THEY HAVE NO FIX FOR THIS PROBLEM, YET IT HAS BEEN REPORTED SINCE 2018. INFERIOR PARTS AND THE INABILITY TO MAKE ADJUSTMENTS HAS PERPETUATED THIS ISSUE. THE NHTSA MUST FORCE FCA TO CREATE A PERMANENT FIX FOR THIS PROBLEM. SEE ALSO 11258580. *DSY*DT*DT*JB*JB*DT*JB*DT CONSUMER STATED OLD ALUMINUM GEAR BOX WAS REPLACED AND PCM SOFTWARE UPDATED. ALIGNMENT CHECK WILL BE DONE FOLLOWING WEEK.*JB
Corrective Action:
2020 JEEP RUBICON UNLIMITED PULLS TO THE RIGHT AT SPEEDS ABOVE 35MPH AND NEEDS CONSTANT CORRECTING TO STAY STRAIGHT ON A FLAT PAVED SURFACE. THIS IS NOT A ROAD CROWNING ISSUE, HAPPENS ON SURFACE STREETS OR HIGHWAY BUT MOST NOTICEABLE ON HIGHWAYS. YOU CAN FEEL THE RESISTANCE OF THE STEERING WHEEL THAT WANTS TO NATURALLY BE IN A RIGHT PULLING POSITION. FURTHERMORE, YOU CAN SEE THE DIFFERENCE IN BALANCE BY TURNING TO THE LEFT AND WATCHING THE STEERING WHEEL COME BACK TO CENTER...TURN TO THE RIGHT AND IT BARELY MOVES BACK TO THE LEFT...IT WANTS TO STAY RIGHT. JEEP SAYS THEY HAVE NO FIX FOR THIS PROBLEM, YET IT HAS BEEN REPORTED SINCE 2018. INFERIOR PARTS AND THE INABILITY TO MAKE ADJUSTMENTS HAS PERPETUATED THIS ISSUE. THE NHTSA MUST FORCE FCA TO CREATE A PERMANENT FIX FOR THIS PROBLEM. SEE ALSO 11258580. *DSY*DT*DT*JB*JB*DT*JB*DT CONSUMER STATED OLD ALUMINUM GEAR BOX WAS REPLACED AND PCM SOFTWARE UPDATED. ALIGNMENT CHECK WILL BE DONE FOLLOWING WEEK.*JB
Additional Notes:
2020 JEEP RUBICON UNLIMITED PULLS TO THE RIGHT AT SPEEDS ABOVE 35MPH AND NEEDS CONSTANT CORRECTING TO STAY STRAIGHT ON A FLAT PAVED SURFACE. THIS IS NOT A ROAD CROWNING ISSUE, HAPPENS ON SURFACE STREETS OR HIGHWAY BUT MOST NOTICEABLE ON HIGHWAYS. YOU CAN FEEL THE RESISTANCE OF THE STEERING WHEEL THAT WANTS TO NATURALLY BE IN A RIGHT PULLING POSITION. FURTHERMORE, YOU CAN SEE THE DIFFERENCE IN BALANCE BY TURNING TO THE LEFT AND WATCHING THE STEERING WHEEL COME BACK TO CENTER...TURN TO THE RIGHT AND IT BARELY MOVES BACK TO THE LEFT...IT WANTS TO STAY RIGHT. JEEP SAYS THEY HAVE NO FIX FOR THIS PROBLEM, YET IT HAS BEEN REPORTED SINCE 2018. INFERIOR PARTS AND THE INABILITY TO MAKE ADJUSTMENTS HAS PERPETUATED THIS ISSUE. THE NHTSA MUST FORCE FCA TO CREATE A PERMANENT FIX FOR THIS PROBLEM. SEE ALSO 11258580. *DSY*DT*DT*JB*JB*DT*JB*DT CONSUMER STATED OLD ALUMINUM GEAR BOX WAS REPLACED AND PCM SOFTWARE UPDATED. ALIGNMENT CHECK WILL BE DONE FOLLOWING WEEK.*JB
Mfg Campaign: 11307713
Recall Date: Feb 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I CALL IT THE WANDERING WHEEL HAS DONE THIS FROM DAY ONE FROM DEALER LOT. THE VEHICLE WANDERS ALL OVER THE ROAD, CONSTANTLY HAVING TO CORRECT THE STEERING. VERY STRESSFUL WHILE DRIVING ON HIGHWAY AND OR INTERSTATE. VERY EASILY COULD LEAD TO LOSE OF CONTROL OF VEHICLE. I'VE CONTACTED JEEP WAVE AND THEY KNOW THE ISSUES WHICH IS STEERING GEARBOX AS THEY HAVE THE SAME ISSUE WITH 18 & 19'S. THEY KNOW WHAT THE ISSUE IS BUT STILL CAN NOT GET THE ISSUES FIXED.
Corrective Action:
I CALL IT THE WANDERING WHEEL HAS DONE THIS FROM DAY ONE FROM DEALER LOT. THE VEHICLE WANDERS ALL OVER THE ROAD, CONSTANTLY HAVING TO CORRECT THE STEERING. VERY STRESSFUL WHILE DRIVING ON HIGHWAY AND OR INTERSTATE. VERY EASILY COULD LEAD TO LOSE OF CONTROL OF VEHICLE. I'VE CONTACTED JEEP WAVE AND THEY KNOW THE ISSUES WHICH IS STEERING GEARBOX AS THEY HAVE THE SAME ISSUE WITH 18 & 19'S. THEY KNOW WHAT THE ISSUE IS BUT STILL CAN NOT GET THE ISSUES FIXED.
Additional Notes:
I CALL IT THE WANDERING WHEEL HAS DONE THIS FROM DAY ONE FROM DEALER LOT. THE VEHICLE WANDERS ALL OVER THE ROAD, CONSTANTLY HAVING TO CORRECT THE STEERING. VERY STRESSFUL WHILE DRIVING ON HIGHWAY AND OR INTERSTATE. VERY EASILY COULD LEAD TO LOSE OF CONTROL OF VEHICLE. I'VE CONTACTED JEEP WAVE AND THEY KNOW THE ISSUES WHICH IS STEERING GEARBOX AS THEY HAVE THE SAME ISSUE WITH 18 & 19'S. THEY KNOW WHAT THE ISSUE IS BUT STILL CAN NOT GET THE ISSUES FIXED.
Mfg Campaign: 11306956
Recall Date: Feb 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
APPROACHING LIGHT TURNING FROM YELLOW TO RED. APPLIED BREAKS. VEHICLE WOULD NOT STOP. ABS SYSTEM ENGAGES LOUDLY CAR SHAKES UNCONTROLLABLY - DOES NOT COME TO STOP. VEHICLE PROCEEDS INTO INTERSECTION AND IS UNABLE TO BREAK. VEHICLE SPEED 35-40 APPROACHING LIGHT WITH 50-60 YARDS TO STOP SAFELY. COMPLETE FAILURE OF BREAKS. THIRD TIME HAD TO RETURN VEHICLE TO DEALER FOR FAILURE OF SYSTEMS.
Corrective Action:
APPROACHING LIGHT TURNING FROM YELLOW TO RED. APPLIED BREAKS. VEHICLE WOULD NOT STOP. ABS SYSTEM ENGAGES LOUDLY CAR SHAKES UNCONTROLLABLY - DOES NOT COME TO STOP. VEHICLE PROCEEDS INTO INTERSECTION AND IS UNABLE TO BREAK. VEHICLE SPEED 35-40 APPROACHING LIGHT WITH 50-60 YARDS TO STOP SAFELY. COMPLETE FAILURE OF BREAKS. THIRD TIME HAD TO RETURN VEHICLE TO DEALER FOR FAILURE OF SYSTEMS.
Additional Notes:
APPROACHING LIGHT TURNING FROM YELLOW TO RED. APPLIED BREAKS. VEHICLE WOULD NOT STOP. ABS SYSTEM ENGAGES LOUDLY CAR SHAKES UNCONTROLLABLY - DOES NOT COME TO STOP. VEHICLE PROCEEDS INTO INTERSECTION AND IS UNABLE TO BREAK. VEHICLE SPEED 35-40 APPROACHING LIGHT WITH 50-60 YARDS TO STOP SAFELY. COMPLETE FAILURE OF BREAKS. THIRD TIME HAD TO RETURN VEHICLE TO DEALER FOR FAILURE OF SYSTEMS.
Mfg Campaign: 11306801
Recall Date: Feb 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
APPROACHING LIGHT TURNING FROM YELLOW TO RED. APPLIED BREAKS. VEHICLE WOULD NOT STOP. ABS SYSTEM ENGAGES LOUDLY CAR SHAKES UNCONTROLLABLY - DOES NOT COME TO STOP. VEHICLE PROCEEDS INTO INTERSECTION AND IS UNABLE TO BREAK. VEHICLE SPEED 35-40 APPROACHING LIGHT WITH 50-60 YARDS TO STOP SAFELY. COMPLETE FAILURE OF BREAKS. THIRD TIME HAD TO RETURN VEHICLE TO DEALER FOR FAILURE OF SYSTEMS.
Corrective Action:
APPROACHING LIGHT TURNING FROM YELLOW TO RED. APPLIED BREAKS. VEHICLE WOULD NOT STOP. ABS SYSTEM ENGAGES LOUDLY CAR SHAKES UNCONTROLLABLY - DOES NOT COME TO STOP. VEHICLE PROCEEDS INTO INTERSECTION AND IS UNABLE TO BREAK. VEHICLE SPEED 35-40 APPROACHING LIGHT WITH 50-60 YARDS TO STOP SAFELY. COMPLETE FAILURE OF BREAKS. THIRD TIME HAD TO RETURN VEHICLE TO DEALER FOR FAILURE OF SYSTEMS.
Additional Notes:
APPROACHING LIGHT TURNING FROM YELLOW TO RED. APPLIED BREAKS. VEHICLE WOULD NOT STOP. ABS SYSTEM ENGAGES LOUDLY CAR SHAKES UNCONTROLLABLY - DOES NOT COME TO STOP. VEHICLE PROCEEDS INTO INTERSECTION AND IS UNABLE TO BREAK. VEHICLE SPEED 35-40 APPROACHING LIGHT WITH 50-60 YARDS TO STOP SAFELY. COMPLETE FAILURE OF BREAKS. THIRD TIME HAD TO RETURN VEHICLE TO DEALER FOR FAILURE OF SYSTEMS.
Mfg Campaign: 11306801
Recall Date: Feb 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING HAS TO MUCH PLAY AND THE JEEP WANDERS
Corrective Action:
THE STEERING HAS TO MUCH PLAY AND THE JEEP WANDERS
Additional Notes:
THE STEERING HAS TO MUCH PLAY AND THE JEEP WANDERS
Mfg Campaign: 11302753
Recall Date: Jan 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I PURCHASED THE VEHICLE LAST FRIDAY AND SHORTLY AFTER THAT I HAVE DISCOVERED A LOOSE STEERING WITH A 2 INCH DEAD SPOT WHEN TRAVELING OVER 40MPH. I FEEL UNSAFE DRIVING IT ON THE HIGHWAY ESPECIALLY ON UNEVEN PAVEMENT. DRIVING IN THE TUNNEL FEELS LIKE I AM FIGHTING FOR MY LIFE. WE DID CONTACT THE DEALER HOWEVER, THEY DENIED THE PROBLEM STATING THE VEHICLE IS UP TO SPEC.
Corrective Action:
I PURCHASED THE VEHICLE LAST FRIDAY AND SHORTLY AFTER THAT I HAVE DISCOVERED A LOOSE STEERING WITH A 2 INCH DEAD SPOT WHEN TRAVELING OVER 40MPH. I FEEL UNSAFE DRIVING IT ON THE HIGHWAY ESPECIALLY ON UNEVEN PAVEMENT. DRIVING IN THE TUNNEL FEELS LIKE I AM FIGHTING FOR MY LIFE. WE DID CONTACT THE DEALER HOWEVER, THEY DENIED THE PROBLEM STATING THE VEHICLE IS UP TO SPEC.
Additional Notes:
I PURCHASED THE VEHICLE LAST FRIDAY AND SHORTLY AFTER THAT I HAVE DISCOVERED A LOOSE STEERING WITH A 2 INCH DEAD SPOT WHEN TRAVELING OVER 40MPH. I FEEL UNSAFE DRIVING IT ON THE HIGHWAY ESPECIALLY ON UNEVEN PAVEMENT. DRIVING IN THE TUNNEL FEELS LIKE I AM FIGHTING FOR MY LIFE. WE DID CONTACT THE DEALER HOWEVER, THEY DENIED THE PROBLEM STATING THE VEHICLE IS UP TO SPEC.
Mfg Campaign: 11301694
Recall Date: Jan 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
NEW 2020 JEEP WRANGLER WITH 300 MILES, WANTS TO "WANDER" INSTEAD OF GOING IN A STRAIGHT LINE WHILE MOVING. THERE IS ABOUT 1/2" OF PLAY (LEFT TO RIGHT FROM DEAD CENTER) THAT DOESN'T MOVE THE CAR IN EITHER DIRECTION. UNEVEN ROADS MAKES THE CAR WANDER EVEN WORSE. DEALER CHECKED ON 1/21/20 AND SAID NOTHING WAS FOUND WRONG (SEE ATTACHED JPG FILE.
Corrective Action:
NEW 2020 JEEP WRANGLER WITH 300 MILES, WANTS TO "WANDER" INSTEAD OF GOING IN A STRAIGHT LINE WHILE MOVING. THERE IS ABOUT 1/2" OF PLAY (LEFT TO RIGHT FROM DEAD CENTER) THAT DOESN'T MOVE THE CAR IN EITHER DIRECTION. UNEVEN ROADS MAKES THE CAR WANDER EVEN WORSE. DEALER CHECKED ON 1/21/20 AND SAID NOTHING WAS FOUND WRONG (SEE ATTACHED JPG FILE.
Additional Notes:
NEW 2020 JEEP WRANGLER WITH 300 MILES, WANTS TO "WANDER" INSTEAD OF GOING IN A STRAIGHT LINE WHILE MOVING. THERE IS ABOUT 1/2" OF PLAY (LEFT TO RIGHT FROM DEAD CENTER) THAT DOESN'T MOVE THE CAR IN EITHER DIRECTION. UNEVEN ROADS MAKES THE CAR WANDER EVEN WORSE. DEALER CHECKED ON 1/21/20 AND SAID NOTHING WAS FOUND WRONG (SEE ATTACHED JPG FILE.
Mfg Campaign: 11300783
Recall Date: Jan 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
CAR PULLS TO THE SIDE, HAVE TO CONTINUOUSLY GIVE INPUTS TO THE STEERING WHEEL TO KEEP CAR CENTERED. IT IS A BRAND NEW CAR. BOUGHT 1/17/2020, AND TODAY'S DATE IS 1/20/2020
Corrective Action:
CAR PULLS TO THE SIDE, HAVE TO CONTINUOUSLY GIVE INPUTS TO THE STEERING WHEEL TO KEEP CAR CENTERED. IT IS A BRAND NEW CAR. BOUGHT 1/17/2020, AND TODAY'S DATE IS 1/20/2020
Additional Notes:
CAR PULLS TO THE SIDE, HAVE TO CONTINUOUSLY GIVE INPUTS TO THE STEERING WHEEL TO KEEP CAR CENTERED. IT IS A BRAND NEW CAR. BOUGHT 1/17/2020, AND TODAY'S DATE IS 1/20/2020
Mfg Campaign: 11300384
Recall Date: Jan 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE IS WANDERING ALL OVER THE LANE, STEERING FEELS "LOOSE" AND IT IS HARD TO KEEP THE VEHICLE STRAIGHT IN LANE. HAPPENS AT ALL SPEEDS BUT IT'S MORE NOTICEABLE AT HIGHWAY SPEEDS (50-70MPH). I HAD "NEAR MISS" WHEN DRIVING WEST ON I-10 BEFORE BAYTOWN WHERE ROAD WORKS ARE HAPPENING AND THE ROAD HAS BEEN BARRICADED ON BOTH SIDES MAKING THE ROAD TOO NARROW. SO WHEN DRIVING SIDE BY SIDE WITH AN 18WHEELER IT WAS ALMOST IMPOSSIBLE TO BE PRECISE AND KEEP THE VEHICLE STRAIGHT. I HAD TO BRAKE HARD TO LET THE 18WHEELER GO AND TRY TO AVOID ANOTHER ONE PASSING ME AND BEING IN THE SAME SITUATION. IF YOU HOLD THE STEERING WHEEL STRAIGHT, THE VEHICLE WON'T DO THE SAME, SO YOU HAVE TO GIVE CONSTANT INPUT TO AVOID GOING TO OTHER LANES. I'VE FOUND MASSIVE COMPLAINTS ON JEEP FORUMS AND YOUTUBE. SOME VIDEOS ARE ACTUALLY LEADING TO A SOLUTION BY REPLACING THE STEERING BOX, FLASHING THE POWER TRAIN CONTROL MODULE OR REPLACING THE TRAC BAR AS WELL, ETC. I'M ABOUT TO VISIT THE DEALERSHIP FOR SECOND TIME AFTER THE ISSUE WAS NOT RESOLVED ON FIRST VISIT. ONLY ALIGNMENT WAS DONE AND THEY SAID THE STEERING ISSUE WAS "NORMAL" AND THAT ALL NEW WRANGLERS WERE LIKE THAT. THANKS FOR YOUR TIME.
Corrective Action:
VEHICLE IS WANDERING ALL OVER THE LANE, STEERING FEELS "LOOSE" AND IT IS HARD TO KEEP THE VEHICLE STRAIGHT IN LANE. HAPPENS AT ALL SPEEDS BUT IT'S MORE NOTICEABLE AT HIGHWAY SPEEDS (50-70MPH). I HAD "NEAR MISS" WHEN DRIVING WEST ON I-10 BEFORE BAYTOWN WHERE ROAD WORKS ARE HAPPENING AND THE ROAD HAS BEEN BARRICADED ON BOTH SIDES MAKING THE ROAD TOO NARROW. SO WHEN DRIVING SIDE BY SIDE WITH AN 18WHEELER IT WAS ALMOST IMPOSSIBLE TO BE PRECISE AND KEEP THE VEHICLE STRAIGHT. I HAD TO BRAKE HARD TO LET THE 18WHEELER GO AND TRY TO AVOID ANOTHER ONE PASSING ME AND BEING IN THE SAME SITUATION. IF YOU HOLD THE STEERING WHEEL STRAIGHT, THE VEHICLE WON'T DO THE SAME, SO YOU HAVE TO GIVE CONSTANT INPUT TO AVOID GOING TO OTHER LANES. I'VE FOUND MASSIVE COMPLAINTS ON JEEP FORUMS AND YOUTUBE. SOME VIDEOS ARE ACTUALLY LEADING TO A SOLUTION BY REPLACING THE STEERING BOX, FLASHING THE POWER TRAIN CONTROL MODULE OR REPLACING THE TRAC BAR AS WELL, ETC. I'M ABOUT TO VISIT THE DEALERSHIP FOR SECOND TIME AFTER THE ISSUE WAS NOT RESOLVED ON FIRST VISIT. ONLY ALIGNMENT WAS DONE AND THEY SAID THE STEERING ISSUE WAS "NORMAL" AND THAT ALL NEW WRANGLERS WERE LIKE THAT. THANKS FOR YOUR TIME.
Additional Notes:
VEHICLE IS WANDERING ALL OVER THE LANE, STEERING FEELS "LOOSE" AND IT IS HARD TO KEEP THE VEHICLE STRAIGHT IN LANE. HAPPENS AT ALL SPEEDS BUT IT'S MORE NOTICEABLE AT HIGHWAY SPEEDS (50-70MPH). I HAD "NEAR MISS" WHEN DRIVING WEST ON I-10 BEFORE BAYTOWN WHERE ROAD WORKS ARE HAPPENING AND THE ROAD HAS BEEN BARRICADED ON BOTH SIDES MAKING THE ROAD TOO NARROW. SO WHEN DRIVING SIDE BY SIDE WITH AN 18WHEELER IT WAS ALMOST IMPOSSIBLE TO BE PRECISE AND KEEP THE VEHICLE STRAIGHT. I HAD TO BRAKE HARD TO LET THE 18WHEELER GO AND TRY TO AVOID ANOTHER ONE PASSING ME AND BEING IN THE SAME SITUATION. IF YOU HOLD THE STEERING WHEEL STRAIGHT, THE VEHICLE WON'T DO THE SAME, SO YOU HAVE TO GIVE CONSTANT INPUT TO AVOID GOING TO OTHER LANES. I'VE FOUND MASSIVE COMPLAINTS ON JEEP FORUMS AND YOUTUBE. SOME VIDEOS ARE ACTUALLY LEADING TO A SOLUTION BY REPLACING THE STEERING BOX, FLASHING THE POWER TRAIN CONTROL MODULE OR REPLACING THE TRAC BAR AS WELL, ETC. I'M ABOUT TO VISIT THE DEALERSHIP FOR SECOND TIME AFTER THE ISSUE WAS NOT RESOLVED ON FIRST VISIT. ONLY ALIGNMENT WAS DONE AND THEY SAID THE STEERING ISSUE WAS "NORMAL" AND THAT ALL NEW WRANGLERS WERE LIKE THAT. THANKS FOR YOUR TIME.
Mfg Campaign: 11300456
Recall Date: Jan 20, 2020
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