Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y10
Recall Date: Aug 26, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W01
Recall Date: Jan 24, 2020
Consumer Complaints
617 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING THE JEEP, IT IS ALMOST IMPOSSIBLE TO KEEP THE VEHICLE IN A STRAIGHT LINE. I HAVE TO CONSTANTLY ADJUST THE WHEEL TO KEEP MYSELF IN MY LANE, OTHERWISE I DRIFT FROM LEFT TO RIGHT. IT DOES NOT MATTER THE SPEED EITHER, IF I DON'T KEEP CORRECTING MYSELF, I JUST END UP IN THE LANE NEXT TO ME OR ALMOST CROSSING OVER THE LINES. BESIDES THE VEHICLE WANDERING ALL OVER THE ROAD, THE STEERING IS VERY LOOSE.
Corrective Action:
WHILE DRIVING THE JEEP, IT IS ALMOST IMPOSSIBLE TO KEEP THE VEHICLE IN A STRAIGHT LINE. I HAVE TO CONSTANTLY ADJUST THE WHEEL TO KEEP MYSELF IN MY LANE, OTHERWISE I DRIFT FROM LEFT TO RIGHT. IT DOES NOT MATTER THE SPEED EITHER, IF I DON'T KEEP CORRECTING MYSELF, I JUST END UP IN THE LANE NEXT TO ME OR ALMOST CROSSING OVER THE LINES. BESIDES THE VEHICLE WANDERING ALL OVER THE ROAD, THE STEERING IS VERY LOOSE.
Additional Notes:
WHILE DRIVING THE JEEP, IT IS ALMOST IMPOSSIBLE TO KEEP THE VEHICLE IN A STRAIGHT LINE. I HAVE TO CONSTANTLY ADJUST THE WHEEL TO KEEP MYSELF IN MY LANE, OTHERWISE I DRIFT FROM LEFT TO RIGHT. IT DOES NOT MATTER THE SPEED EITHER, IF I DON'T KEEP CORRECTING MYSELF, I JUST END UP IN THE LANE NEXT TO ME OR ALMOST CROSSING OVER THE LINES. BESIDES THE VEHICLE WANDERING ALL OVER THE ROAD, THE STEERING IS VERY LOOSE.
Mfg Campaign: 11300589
Recall Date: Jan 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
FROM THE DAY THE JEEP WAS DRIVEN OFF OF THE LOT WITH 20 MILES ON IT IT HAS EXPERIENCED WHAT CAN BE DESCRIBED AS LOOSE OR UNRESPONSIVE STEERING. THERE IS NO NOTICEABLE PLAY IN STEERING WHEN STATIONARY, HOWEVER WHEN IN MOTION THERE EXISTS ABOUT 1 OR 2 DEGREES OF DEAD OR UNRESPONSIVE RANGE IN THE STEERING. WHEN THE STEERING WHEEL IS MOVED LEFT OR RIGHT FOR 1 TO 2 DEG. THERE IS NO RESPONSE OR A DELAYED RESPONSE FROM THE WHEELS. AS MOST WRANGLERS' STEERING WILL WANDER TO SOME DEGREE, THIS CAN CAUSE DANGEROUS BODY ROLL, OVER-CORRECTION IN STEERING AND LOSS OF TRACTION IN SNOWY CONDITIONS, PARTICULARLY WHEN 4WD IS ENGAGED. THIS HAS CAUSED LOSS OF TRACTION, NEAR ACCIDENTS AND VEERING OFF OF ROADS IN MULTIPLE OCCASIONS. THIS WRANGLER HAS BEEN IN THE DEALERSHIP'S SHOP MULTIPLE TIMES WHERE THE SERVICE MANAGER AND MECHANICS AGREE THAT THIS ISSUE EXISTS, HOWEVER CLAIM TO NOT KNOW HOW TO FIX IT. INTERACTIONS WITH FCA (JEEP) HAVE PRODUCED NO RESULTS AS THEY CLAIM TO BE UNAWARE OF SUCH ISSUES.
Corrective Action:
FROM THE DAY THE JEEP WAS DRIVEN OFF OF THE LOT WITH 20 MILES ON IT IT HAS EXPERIENCED WHAT CAN BE DESCRIBED AS LOOSE OR UNRESPONSIVE STEERING. THERE IS NO NOTICEABLE PLAY IN STEERING WHEN STATIONARY, HOWEVER WHEN IN MOTION THERE EXISTS ABOUT 1 OR 2 DEGREES OF DEAD OR UNRESPONSIVE RANGE IN THE STEERING. WHEN THE STEERING WHEEL IS MOVED LEFT OR RIGHT FOR 1 TO 2 DEG. THERE IS NO RESPONSE OR A DELAYED RESPONSE FROM THE WHEELS. AS MOST WRANGLERS' STEERING WILL WANDER TO SOME DEGREE, THIS CAN CAUSE DANGEROUS BODY ROLL, OVER-CORRECTION IN STEERING AND LOSS OF TRACTION IN SNOWY CONDITIONS, PARTICULARLY WHEN 4WD IS ENGAGED. THIS HAS CAUSED LOSS OF TRACTION, NEAR ACCIDENTS AND VEERING OFF OF ROADS IN MULTIPLE OCCASIONS. THIS WRANGLER HAS BEEN IN THE DEALERSHIP'S SHOP MULTIPLE TIMES WHERE THE SERVICE MANAGER AND MECHANICS AGREE THAT THIS ISSUE EXISTS, HOWEVER CLAIM TO NOT KNOW HOW TO FIX IT. INTERACTIONS WITH FCA (JEEP) HAVE PRODUCED NO RESULTS AS THEY CLAIM TO BE UNAWARE OF SUCH ISSUES.
Additional Notes:
FROM THE DAY THE JEEP WAS DRIVEN OFF OF THE LOT WITH 20 MILES ON IT IT HAS EXPERIENCED WHAT CAN BE DESCRIBED AS LOOSE OR UNRESPONSIVE STEERING. THERE IS NO NOTICEABLE PLAY IN STEERING WHEN STATIONARY, HOWEVER WHEN IN MOTION THERE EXISTS ABOUT 1 OR 2 DEGREES OF DEAD OR UNRESPONSIVE RANGE IN THE STEERING. WHEN THE STEERING WHEEL IS MOVED LEFT OR RIGHT FOR 1 TO 2 DEG. THERE IS NO RESPONSE OR A DELAYED RESPONSE FROM THE WHEELS. AS MOST WRANGLERS' STEERING WILL WANDER TO SOME DEGREE, THIS CAN CAUSE DANGEROUS BODY ROLL, OVER-CORRECTION IN STEERING AND LOSS OF TRACTION IN SNOWY CONDITIONS, PARTICULARLY WHEN 4WD IS ENGAGED. THIS HAS CAUSED LOSS OF TRACTION, NEAR ACCIDENTS AND VEERING OFF OF ROADS IN MULTIPLE OCCASIONS. THIS WRANGLER HAS BEEN IN THE DEALERSHIP'S SHOP MULTIPLE TIMES WHERE THE SERVICE MANAGER AND MECHANICS AGREE THAT THIS ISSUE EXISTS, HOWEVER CLAIM TO NOT KNOW HOW TO FIX IT. INTERACTIONS WITH FCA (JEEP) HAVE PRODUCED NO RESULTS AS THEY CLAIM TO BE UNAWARE OF SUCH ISSUES.
Mfg Campaign: 11299480
Recall Date: Jan 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
HARD TO KEEP CENTERED IN LANE AT HIGHWAY SPEEDS. DRIFTS LEFT AND RIGHT.
Corrective Action:
HARD TO KEEP CENTERED IN LANE AT HIGHWAY SPEEDS. DRIFTS LEFT AND RIGHT.
Additional Notes:
HARD TO KEEP CENTERED IN LANE AT HIGHWAY SPEEDS. DRIFTS LEFT AND RIGHT.
Mfg Campaign: 11298522
Recall Date: Jan 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
HI - I PURCHASED A NEW JEEP ON 12/31, WHILE TOOK THE DELIVERY AND DRIVING BACK HOME, THE JEEP WANDERING ALL OVER THE LANE. THIS IS VERY UNUSUAL FOR A NEW JEEP. THE JEEP GOES LEFT AND RIGHT. ON A NARROW LANE, ITS A RISK TO DRIVE AS SUCH. THIS IS A HUGE SAFETY ISSUE - BECAUSE OF WANDERING COULD CAUSE ACCIDENT AND POTENTIAL CAUSE OF DEATH AS WELL. I URGE NHTSA TO UNDERSTAND THIS ISSUE AND HELP WITH THE JEEP MANUFACTURE / DEALER TO FIX AT THEIR OWN EXPENSE AT THE EARLIEST. ALSO I AM SURE OTHER CONSUMERS EXPERIENCING THE SAME ISSUE AND LIKE TO FILE THIS COMPLAINT AND HELP THE COMMUNITY
Corrective Action:
HI - I PURCHASED A NEW JEEP ON 12/31, WHILE TOOK THE DELIVERY AND DRIVING BACK HOME, THE JEEP WANDERING ALL OVER THE LANE. THIS IS VERY UNUSUAL FOR A NEW JEEP. THE JEEP GOES LEFT AND RIGHT. ON A NARROW LANE, ITS A RISK TO DRIVE AS SUCH. THIS IS A HUGE SAFETY ISSUE - BECAUSE OF WANDERING COULD CAUSE ACCIDENT AND POTENTIAL CAUSE OF DEATH AS WELL. I URGE NHTSA TO UNDERSTAND THIS ISSUE AND HELP WITH THE JEEP MANUFACTURE / DEALER TO FIX AT THEIR OWN EXPENSE AT THE EARLIEST. ALSO I AM SURE OTHER CONSUMERS EXPERIENCING THE SAME ISSUE AND LIKE TO FILE THIS COMPLAINT AND HELP THE COMMUNITY
Additional Notes:
HI - I PURCHASED A NEW JEEP ON 12/31, WHILE TOOK THE DELIVERY AND DRIVING BACK HOME, THE JEEP WANDERING ALL OVER THE LANE. THIS IS VERY UNUSUAL FOR A NEW JEEP. THE JEEP GOES LEFT AND RIGHT. ON A NARROW LANE, ITS A RISK TO DRIVE AS SUCH. THIS IS A HUGE SAFETY ISSUE - BECAUSE OF WANDERING COULD CAUSE ACCIDENT AND POTENTIAL CAUSE OF DEATH AS WELL. I URGE NHTSA TO UNDERSTAND THIS ISSUE AND HELP WITH THE JEEP MANUFACTURE / DEALER TO FIX AT THEIR OWN EXPENSE AT THE EARLIEST. ALSO I AM SURE OTHER CONSUMERS EXPERIENCING THE SAME ISSUE AND LIKE TO FILE THIS COMPLAINT AND HELP THE COMMUNITY
Mfg Campaign: 11298632
Recall Date: Jan 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I HAVE A SERIOUS ISSUE WITH THE STEERING OF MY JEEP. IT FEELS AS IF I AM DRIVING ON AN AIR HOCKEY TABLE. I HAVE HAD THIS ISSUE RIGHT AFTER I PURCHASED THE VEHICLE IN OCTOBER. I TOOK IT IN TO THE DEAL IMMEDIATELY AFTER I COULD BARELY KEEP IT ON THE ROAD. THEY SAID THERE WAS AN OPEN RECALL ON JEEPS FOR THIS ISSUE. THEY SOLD ME A VEHICLE WITH AN OPEN RECALL. THEY REPLACED ONE LOWER LINK ON THE PASSENGER SIDE, NOTHING ELSE. THIS DID NOT CORRECT THE PROBLEM. BROUGHT IT TO ANOTHER DEALER. THEY GAVE ME THE STANDARD TROPE THAT IT COULD BE THE TIRES, AND THAT THERE WAS NOTHING WRONG. AS I HAVE SEEN ON A LOT OF JEEP FORUMS THIS SEEMS TO BE A COMMON PROBLEM. THIS IS A SERIOUS SAFETY ISSUE AND I WANT JEEP TO REPAIR THIS ISSUE. SOMEONE WILL BE KILLED BY NOT BEING ABLE TO KEEP THEIR VEHICLE ON THE ROAD OR EVEN IN THEIR LANE. WELL, I DON'T WANT IT TO BE ME OR ANYONE ELSE I COME IN CONTACT WITH. PLEASE HELP ME.
Corrective Action:
I HAVE A SERIOUS ISSUE WITH THE STEERING OF MY JEEP. IT FEELS AS IF I AM DRIVING ON AN AIR HOCKEY TABLE. I HAVE HAD THIS ISSUE RIGHT AFTER I PURCHASED THE VEHICLE IN OCTOBER. I TOOK IT IN TO THE DEAL IMMEDIATELY AFTER I COULD BARELY KEEP IT ON THE ROAD. THEY SAID THERE WAS AN OPEN RECALL ON JEEPS FOR THIS ISSUE. THEY SOLD ME A VEHICLE WITH AN OPEN RECALL. THEY REPLACED ONE LOWER LINK ON THE PASSENGER SIDE, NOTHING ELSE. THIS DID NOT CORRECT THE PROBLEM. BROUGHT IT TO ANOTHER DEALER. THEY GAVE ME THE STANDARD TROPE THAT IT COULD BE THE TIRES, AND THAT THERE WAS NOTHING WRONG. AS I HAVE SEEN ON A LOT OF JEEP FORUMS THIS SEEMS TO BE A COMMON PROBLEM. THIS IS A SERIOUS SAFETY ISSUE AND I WANT JEEP TO REPAIR THIS ISSUE. SOMEONE WILL BE KILLED BY NOT BEING ABLE TO KEEP THEIR VEHICLE ON THE ROAD OR EVEN IN THEIR LANE. WELL, I DON'T WANT IT TO BE ME OR ANYONE ELSE I COME IN CONTACT WITH. PLEASE HELP ME.
Additional Notes:
I HAVE A SERIOUS ISSUE WITH THE STEERING OF MY JEEP. IT FEELS AS IF I AM DRIVING ON AN AIR HOCKEY TABLE. I HAVE HAD THIS ISSUE RIGHT AFTER I PURCHASED THE VEHICLE IN OCTOBER. I TOOK IT IN TO THE DEAL IMMEDIATELY AFTER I COULD BARELY KEEP IT ON THE ROAD. THEY SAID THERE WAS AN OPEN RECALL ON JEEPS FOR THIS ISSUE. THEY SOLD ME A VEHICLE WITH AN OPEN RECALL. THEY REPLACED ONE LOWER LINK ON THE PASSENGER SIDE, NOTHING ELSE. THIS DID NOT CORRECT THE PROBLEM. BROUGHT IT TO ANOTHER DEALER. THEY GAVE ME THE STANDARD TROPE THAT IT COULD BE THE TIRES, AND THAT THERE WAS NOTHING WRONG. AS I HAVE SEEN ON A LOT OF JEEP FORUMS THIS SEEMS TO BE A COMMON PROBLEM. THIS IS A SERIOUS SAFETY ISSUE AND I WANT JEEP TO REPAIR THIS ISSUE. SOMEONE WILL BE KILLED BY NOT BEING ABLE TO KEEP THEIR VEHICLE ON THE ROAD OR EVEN IN THEIR LANE. WELL, I DON'T WANT IT TO BE ME OR ANYONE ELSE I COME IN CONTACT WITH. PLEASE HELP ME.
Mfg Campaign: 11298350
Recall Date: Jan 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING IS VERY LOOSE. YOU CAN TURN THE WHEEL SEVERAL INCHES BEFORE THE CAR REACTS. DIFFICULT TO KEEP THE CAR BETWEEN THE LINES. THE TIRE INFLATION HAS BEEN CHECKED.
Corrective Action:
THE STEERING IS VERY LOOSE. YOU CAN TURN THE WHEEL SEVERAL INCHES BEFORE THE CAR REACTS. DIFFICULT TO KEEP THE CAR BETWEEN THE LINES. THE TIRE INFLATION HAS BEEN CHECKED.
Additional Notes:
THE STEERING IS VERY LOOSE. YOU CAN TURN THE WHEEL SEVERAL INCHES BEFORE THE CAR REACTS. DIFFICULT TO KEEP THE CAR BETWEEN THE LINES. THE TIRE INFLATION HAS BEEN CHECKED.
Mfg Campaign: 11297099
Recall Date: Jan 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. WHEN THE CONTACT USED THE SEAT LEVER TO PLACE ITEMS IN THE BACK SEAT, THE LEVER FRACTURED AND HE WAS UNABLE TO ADJUST THE SEAT. WHEN THE CONTACT LATER ATTEMPTED TO USE THE LEVER ON THE DRIVER'S SIDE, THE SAME FAILURE OCCURRED. THE CONTACT SPOKE WITH SWOPE CHRYSLER DODGE JEEP RAM (1012 N DIXIE HWY, ELIZABETHTOWN, KY 42701) AND WAS INFORMED THAT THEY WERE AWARE OF THE POTENTIAL FAILURE; HOWEVER, THEY DID NOT HAVE THE PARTS TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 200.
Corrective Action:
TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. WHEN THE CONTACT USED THE SEAT LEVER TO PLACE ITEMS IN THE BACK SEAT, THE LEVER FRACTURED AND HE WAS UNABLE TO ADJUST THE SEAT. WHEN THE CONTACT LATER ATTEMPTED TO USE THE LEVER ON THE DRIVER'S SIDE, THE SAME FAILURE OCCURRED. THE CONTACT SPOKE WITH SWOPE CHRYSLER DODGE JEEP RAM (1012 N DIXIE HWY, ELIZABETHTOWN, KY 42701) AND WAS INFORMED THAT THEY WERE AWARE OF THE POTENTIAL FAILURE; HOWEVER, THEY DID NOT HAVE THE PARTS TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 200.
Additional Notes:
TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. WHEN THE CONTACT USED THE SEAT LEVER TO PLACE ITEMS IN THE BACK SEAT, THE LEVER FRACTURED AND HE WAS UNABLE TO ADJUST THE SEAT. WHEN THE CONTACT LATER ATTEMPTED TO USE THE LEVER ON THE DRIVER'S SIDE, THE SAME FAILURE OCCURRED. THE CONTACT SPOKE WITH SWOPE CHRYSLER DODGE JEEP RAM (1012 N DIXIE HWY, ELIZABETHTOWN, KY 42701) AND WAS INFORMED THAT THEY WERE AWARE OF THE POTENTIAL FAILURE; HOWEVER, THEY DID NOT HAVE THE PARTS TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 200.
Mfg Campaign: 11296865
Recall Date: Jan 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BONDED INTRUSION BAR SEPARATED FROM DOOR SKIN. SEPARATION CAUSES RUBBING/CHAFFING/NOISE WHEN DOOR IS OPERATED AND WAS WHAT ALERTED ME TO THE PRESENCE OF THE ISSUE. TAKEN TO DEALERSHIP AND WAS TOLD THE DOOR MUST BE REPLACED IN ORDER TO FIX THE ISSUE. THIS EXACT SAME ISSUE HAPPENED IN MY 2018 JEEP WRANGLER RUBICON AND THEY REPLACED THE FRONT TWO DOORS ON MY JEEP. FCA HAS CLEARLY NOT CORRECTED THIS DESIGN ISSUE, AND I AM CONCERNED THAT IT LEADS TO A WEAKENED STRUCTURAL INTEGRITY/SAFETY FEATURE OF THE VEHICLE. I AM ALSO CONCERNED THAT BECAUSE THE FIX INCLUDES REPAINTING PART OF A BRAND NEW VEHICLE, MANY PEOPLE WILL NOT WANT TO HAVE THEIR VEHICLES REPAIRED. ALSO, DEPENDING ON PERSONALITY, IT MAY BE VERY EASY TO OVERLOOK THE NOISE THAT CALLED MY ATTENTION TO THE ISSUE IN THE FIRST PLACE. BONDING LIKE THIS IS USED EXTENSIVELY IN MODERN VEHICLES. IF THEY HAVE A PROBLEM WITH IT IN THIS LOCATION, DO THEY HAVE A PROBLEM WITH IT IN OTHER LOCATIONS OR VEHICLES THAT AREN'T BEING ADDRESSED. CLEARLY THERE IS EVIDENCE THAT THIS IS A CONTINUED ISSUE ACROSS MODEL YEARS, NOT AN ISOLATED INCIDENT.
Corrective Action:
BONDED INTRUSION BAR SEPARATED FROM DOOR SKIN. SEPARATION CAUSES RUBBING/CHAFFING/NOISE WHEN DOOR IS OPERATED AND WAS WHAT ALERTED ME TO THE PRESENCE OF THE ISSUE. TAKEN TO DEALERSHIP AND WAS TOLD THE DOOR MUST BE REPLACED IN ORDER TO FIX THE ISSUE. THIS EXACT SAME ISSUE HAPPENED IN MY 2018 JEEP WRANGLER RUBICON AND THEY REPLACED THE FRONT TWO DOORS ON MY JEEP. FCA HAS CLEARLY NOT CORRECTED THIS DESIGN ISSUE, AND I AM CONCERNED THAT IT LEADS TO A WEAKENED STRUCTURAL INTEGRITY/SAFETY FEATURE OF THE VEHICLE. I AM ALSO CONCERNED THAT BECAUSE THE FIX INCLUDES REPAINTING PART OF A BRAND NEW VEHICLE, MANY PEOPLE WILL NOT WANT TO HAVE THEIR VEHICLES REPAIRED. ALSO, DEPENDING ON PERSONALITY, IT MAY BE VERY EASY TO OVERLOOK THE NOISE THAT CALLED MY ATTENTION TO THE ISSUE IN THE FIRST PLACE. BONDING LIKE THIS IS USED EXTENSIVELY IN MODERN VEHICLES. IF THEY HAVE A PROBLEM WITH IT IN THIS LOCATION, DO THEY HAVE A PROBLEM WITH IT IN OTHER LOCATIONS OR VEHICLES THAT AREN'T BEING ADDRESSED. CLEARLY THERE IS EVIDENCE THAT THIS IS A CONTINUED ISSUE ACROSS MODEL YEARS, NOT AN ISOLATED INCIDENT.
Additional Notes:
BONDED INTRUSION BAR SEPARATED FROM DOOR SKIN. SEPARATION CAUSES RUBBING/CHAFFING/NOISE WHEN DOOR IS OPERATED AND WAS WHAT ALERTED ME TO THE PRESENCE OF THE ISSUE. TAKEN TO DEALERSHIP AND WAS TOLD THE DOOR MUST BE REPLACED IN ORDER TO FIX THE ISSUE. THIS EXACT SAME ISSUE HAPPENED IN MY 2018 JEEP WRANGLER RUBICON AND THEY REPLACED THE FRONT TWO DOORS ON MY JEEP. FCA HAS CLEARLY NOT CORRECTED THIS DESIGN ISSUE, AND I AM CONCERNED THAT IT LEADS TO A WEAKENED STRUCTURAL INTEGRITY/SAFETY FEATURE OF THE VEHICLE. I AM ALSO CONCERNED THAT BECAUSE THE FIX INCLUDES REPAINTING PART OF A BRAND NEW VEHICLE, MANY PEOPLE WILL NOT WANT TO HAVE THEIR VEHICLES REPAIRED. ALSO, DEPENDING ON PERSONALITY, IT MAY BE VERY EASY TO OVERLOOK THE NOISE THAT CALLED MY ATTENTION TO THE ISSUE IN THE FIRST PLACE. BONDING LIKE THIS IS USED EXTENSIVELY IN MODERN VEHICLES. IF THEY HAVE A PROBLEM WITH IT IN THIS LOCATION, DO THEY HAVE A PROBLEM WITH IT IN OTHER LOCATIONS OR VEHICLES THAT AREN'T BEING ADDRESSED. CLEARLY THERE IS EVIDENCE THAT THIS IS A CONTINUED ISSUE ACROSS MODEL YEARS, NOT AN ISOLATED INCIDENT.
Mfg Campaign: 11296938
Recall Date: Jan 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING ON THIS JEEP IS DANGEROUS. IT WILL NOT RETURN TO CENTER, WHICH AT LOW SPEEDS MEANS IT WILL TURN IN A CIRCLE AND YOU HAVE TO STEER BACK WHEN MAKING A TURN. AT HIGH SPEEDS IT MEANS CONSTANTLY OVERCORRECTING AND CORRECTING TO KEEP VEHICLE IN LANE. THIS IS TACKING BACK AND FORTH AT HIGH SPEEDS TO AVOID HITTING VEHICLES OR BARRIERS ON EITHER SIDE OF YOU. TERRIFYING. THERE IS ALSO A LARGE DEAD SPOT IN THE STEERING FROM ABOUT 11 TO 1 MAKING THIS EVEN TOUGHER. JEEP TOLD ME "THIS IS AS DESIGNED." EVEN THOUGH THEY COULD SEE THE PROBLEM, THE WEREN'T ALLOWED TO TRY ANY SOLUTIONS. THIS IS A SEVERE SAFETY ISSUE AND NEEDS TO BE CORRECTED/RECALLED BEFORE IT KILLS SOMEONE. THERE SHOULD BE NO VEHICLE THAT SHOULD BE "DESIGNED" NOT TO RETURN TO CENTER AND HAVE MINIMAL STEERING CONTROL AT HIGHWAY SPEEDS. A SECOND PROBLEM IS THAT IT TENDS TO REALLY WANDER WITH ANY OUTSIDE FORCE. A SLIGHT BREEZE WILL MEAN YOU ARE ALL OVER THE ROAD, AND WITHOUT BEING ABLE TO RETURN TO CENTER YOU ARE AGAIN GUESSING AT CENTER AND END UP TACKING BACK AND FORTH EVEN AT LOWER SPEEDS. THE DEALER ALSO NOTED THIS.
Corrective Action:
THE STEERING ON THIS JEEP IS DANGEROUS. IT WILL NOT RETURN TO CENTER, WHICH AT LOW SPEEDS MEANS IT WILL TURN IN A CIRCLE AND YOU HAVE TO STEER BACK WHEN MAKING A TURN. AT HIGH SPEEDS IT MEANS CONSTANTLY OVERCORRECTING AND CORRECTING TO KEEP VEHICLE IN LANE. THIS IS TACKING BACK AND FORTH AT HIGH SPEEDS TO AVOID HITTING VEHICLES OR BARRIERS ON EITHER SIDE OF YOU. TERRIFYING. THERE IS ALSO A LARGE DEAD SPOT IN THE STEERING FROM ABOUT 11 TO 1 MAKING THIS EVEN TOUGHER. JEEP TOLD ME "THIS IS AS DESIGNED." EVEN THOUGH THEY COULD SEE THE PROBLEM, THE WEREN'T ALLOWED TO TRY ANY SOLUTIONS. THIS IS A SEVERE SAFETY ISSUE AND NEEDS TO BE CORRECTED/RECALLED BEFORE IT KILLS SOMEONE. THERE SHOULD BE NO VEHICLE THAT SHOULD BE "DESIGNED" NOT TO RETURN TO CENTER AND HAVE MINIMAL STEERING CONTROL AT HIGHWAY SPEEDS. A SECOND PROBLEM IS THAT IT TENDS TO REALLY WANDER WITH ANY OUTSIDE FORCE. A SLIGHT BREEZE WILL MEAN YOU ARE ALL OVER THE ROAD, AND WITHOUT BEING ABLE TO RETURN TO CENTER YOU ARE AGAIN GUESSING AT CENTER AND END UP TACKING BACK AND FORTH EVEN AT LOWER SPEEDS. THE DEALER ALSO NOTED THIS.
Additional Notes:
THE STEERING ON THIS JEEP IS DANGEROUS. IT WILL NOT RETURN TO CENTER, WHICH AT LOW SPEEDS MEANS IT WILL TURN IN A CIRCLE AND YOU HAVE TO STEER BACK WHEN MAKING A TURN. AT HIGH SPEEDS IT MEANS CONSTANTLY OVERCORRECTING AND CORRECTING TO KEEP VEHICLE IN LANE. THIS IS TACKING BACK AND FORTH AT HIGH SPEEDS TO AVOID HITTING VEHICLES OR BARRIERS ON EITHER SIDE OF YOU. TERRIFYING. THERE IS ALSO A LARGE DEAD SPOT IN THE STEERING FROM ABOUT 11 TO 1 MAKING THIS EVEN TOUGHER. JEEP TOLD ME "THIS IS AS DESIGNED." EVEN THOUGH THEY COULD SEE THE PROBLEM, THE WEREN'T ALLOWED TO TRY ANY SOLUTIONS. THIS IS A SEVERE SAFETY ISSUE AND NEEDS TO BE CORRECTED/RECALLED BEFORE IT KILLS SOMEONE. THERE SHOULD BE NO VEHICLE THAT SHOULD BE "DESIGNED" NOT TO RETURN TO CENTER AND HAVE MINIMAL STEERING CONTROL AT HIGHWAY SPEEDS. A SECOND PROBLEM IS THAT IT TENDS TO REALLY WANDER WITH ANY OUTSIDE FORCE. A SLIGHT BREEZE WILL MEAN YOU ARE ALL OVER THE ROAD, AND WITHOUT BEING ABLE TO RETURN TO CENTER YOU ARE AGAIN GUESSING AT CENTER AND END UP TACKING BACK AND FORTH EVEN AT LOWER SPEEDS. THE DEALER ALSO NOTED THIS.
Mfg Campaign: 11289295
Recall Date: Dec 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING AT SPEEDS BETWEEN 35 AND 65 MPH, THE VEHICLE WILL WANDER FROM LEFT TO RIGHT CAUSING THE DRIVER TO CONSTANTLY CORRECT THE VEHICLE TO STAY WITHIN THE LANE. THE VEHICLE WILL ALSO PULL TO THE LEFT OR RIGHT WHEN APPLYING THE BRAKES. ONCE I SWERVED HALF A LANES WIDTH UNDER HEAVY BRAKING. THE VEHICLE HAS 3100 MILES ON IT. AT ALL TIMES REGARDLESS OF THE ROAD CONDITION THIS BEHAVIOR EXIST AND THE INTERNET IS FULL OF COMPLAINTS. THIS IS A MAJOR SAFETY ISSUE, NOT A PERFORMANCE ISSUE. PLEASE WATCH THIS VIDEO AS HE DOES A GREAT JOB DESCRIBING THE ISSUES SURROUNDING THE SAFETY OF THIS PRODUCT. HTTPS://WWW.YOUTUBE.COM/WATCH?V=GZES1_CJ99S I BELIEVE IF SOMETHING DOES NOT HAPPEN IMMEDIATELY THERE WILL BE ACCIDENTS. I HAD TO FIGHT WITH JEEP TO GET A RENTAL FOR THREE DAYS. THIS IS NOT A TIRE PRESSURE ISSUE OR SIMPLE ALIGNMENT ISSUE AND THAT'S HOW THE DEALERS ARE TRYING TO FIX THIS ISSUE, WITH BAND-AIDS I ASK FOR YOU TO READ AND TAKE THIS MESSAGE VERY SERIOUS AS I AM CONCERNED FOR ANYONE WITH THIS VEHICLE AND THESE HANDLING PROBLEMS. IT IS A KNOW ISSUE AND JEEP CONTINUES TO PUT PEOPLE IN THESE CARS. THE JEEPS ARE STILL BEING SOLD WITHOUT A PROPER CONFIRMATION THAT THEY ARE SAFE. I KNOW, BECAUSE I HAVE ONE....
Corrective Action:
WHILE DRIVING AT SPEEDS BETWEEN 35 AND 65 MPH, THE VEHICLE WILL WANDER FROM LEFT TO RIGHT CAUSING THE DRIVER TO CONSTANTLY CORRECT THE VEHICLE TO STAY WITHIN THE LANE. THE VEHICLE WILL ALSO PULL TO THE LEFT OR RIGHT WHEN APPLYING THE BRAKES. ONCE I SWERVED HALF A LANES WIDTH UNDER HEAVY BRAKING. THE VEHICLE HAS 3100 MILES ON IT. AT ALL TIMES REGARDLESS OF THE ROAD CONDITION THIS BEHAVIOR EXIST AND THE INTERNET IS FULL OF COMPLAINTS. THIS IS A MAJOR SAFETY ISSUE, NOT A PERFORMANCE ISSUE. PLEASE WATCH THIS VIDEO AS HE DOES A GREAT JOB DESCRIBING THE ISSUES SURROUNDING THE SAFETY OF THIS PRODUCT. HTTPS://WWW.YOUTUBE.COM/WATCH?V=GZES1_CJ99S I BELIEVE IF SOMETHING DOES NOT HAPPEN IMMEDIATELY THERE WILL BE ACCIDENTS. I HAD TO FIGHT WITH JEEP TO GET A RENTAL FOR THREE DAYS. THIS IS NOT A TIRE PRESSURE ISSUE OR SIMPLE ALIGNMENT ISSUE AND THAT'S HOW THE DEALERS ARE TRYING TO FIX THIS ISSUE, WITH BAND-AIDS I ASK FOR YOU TO READ AND TAKE THIS MESSAGE VERY SERIOUS AS I AM CONCERNED FOR ANYONE WITH THIS VEHICLE AND THESE HANDLING PROBLEMS. IT IS A KNOW ISSUE AND JEEP CONTINUES TO PUT PEOPLE IN THESE CARS. THE JEEPS ARE STILL BEING SOLD WITHOUT A PROPER CONFIRMATION THAT THEY ARE SAFE. I KNOW, BECAUSE I HAVE ONE....
Additional Notes:
WHILE DRIVING AT SPEEDS BETWEEN 35 AND 65 MPH, THE VEHICLE WILL WANDER FROM LEFT TO RIGHT CAUSING THE DRIVER TO CONSTANTLY CORRECT THE VEHICLE TO STAY WITHIN THE LANE. THE VEHICLE WILL ALSO PULL TO THE LEFT OR RIGHT WHEN APPLYING THE BRAKES. ONCE I SWERVED HALF A LANES WIDTH UNDER HEAVY BRAKING. THE VEHICLE HAS 3100 MILES ON IT. AT ALL TIMES REGARDLESS OF THE ROAD CONDITION THIS BEHAVIOR EXIST AND THE INTERNET IS FULL OF COMPLAINTS. THIS IS A MAJOR SAFETY ISSUE, NOT A PERFORMANCE ISSUE. PLEASE WATCH THIS VIDEO AS HE DOES A GREAT JOB DESCRIBING THE ISSUES SURROUNDING THE SAFETY OF THIS PRODUCT. HTTPS://WWW.YOUTUBE.COM/WATCH?V=GZES1_CJ99S I BELIEVE IF SOMETHING DOES NOT HAPPEN IMMEDIATELY THERE WILL BE ACCIDENTS. I HAD TO FIGHT WITH JEEP TO GET A RENTAL FOR THREE DAYS. THIS IS NOT A TIRE PRESSURE ISSUE OR SIMPLE ALIGNMENT ISSUE AND THAT'S HOW THE DEALERS ARE TRYING TO FIX THIS ISSUE, WITH BAND-AIDS I ASK FOR YOU TO READ AND TAKE THIS MESSAGE VERY SERIOUS AS I AM CONCERNED FOR ANYONE WITH THIS VEHICLE AND THESE HANDLING PROBLEMS. IT IS A KNOW ISSUE AND JEEP CONTINUES TO PUT PEOPLE IN THESE CARS. THE JEEPS ARE STILL BEING SOLD WITHOUT A PROPER CONFIRMATION THAT THEY ARE SAFE. I KNOW, BECAUSE I HAVE ONE....
Mfg Campaign: 11287187
Recall Date: Dec 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WHILE DRIVING AT SPEEDS BETWEEN 35 AND 65 MPH, THE VEHICLE WILL WANDER FROM LEFT TO RIGHT CAUSING THE DRIVER TO CONSTANTLY CORRECT THE VEHICLE TO STAY WITHIN THE LANE. THE VEHICLE WILL ALSO PULL TO THE LEFT OR RIGHT WHEN APPLYING THE BRAKES. ONCE I SWERVED HALF A LANES WIDTH UNDER HEAVY BRAKING. THE VEHICLE HAS 3100 MILES ON IT. AT ALL TIMES REGARDLESS OF THE ROAD CONDITION THIS BEHAVIOR EXIST AND THE INTERNET IS FULL OF COMPLAINTS. THIS IS A MAJOR SAFETY ISSUE, NOT A PERFORMANCE ISSUE. PLEASE WATCH THIS VIDEO AS HE DOES A GREAT JOB DESCRIBING THE ISSUES SURROUNDING THE SAFETY OF THIS PRODUCT. HTTPS://WWW.YOUTUBE.COM/WATCH?V=GZES1_CJ99S I BELIEVE IF SOMETHING DOES NOT HAPPEN IMMEDIATELY THERE WILL BE ACCIDENTS. I HAD TO FIGHT WITH JEEP TO GET A RENTAL FOR THREE DAYS. THIS IS NOT A TIRE PRESSURE ISSUE OR SIMPLE ALIGNMENT ISSUE AND THAT'S HOW THE DEALERS ARE TRYING TO FIX THIS ISSUE, WITH BAND-AIDS I ASK FOR YOU TO READ AND TAKE THIS MESSAGE VERY SERIOUS AS I AM CONCERNED FOR ANYONE WITH THIS VEHICLE AND THESE HANDLING PROBLEMS. IT IS A KNOW ISSUE AND JEEP CONTINUES TO PUT PEOPLE IN THESE CARS. THE JEEPS ARE STILL BEING SOLD WITHOUT A PROPER CONFIRMATION THAT THEY ARE SAFE. I KNOW, BECAUSE I HAVE ONE....
Corrective Action:
WHILE DRIVING AT SPEEDS BETWEEN 35 AND 65 MPH, THE VEHICLE WILL WANDER FROM LEFT TO RIGHT CAUSING THE DRIVER TO CONSTANTLY CORRECT THE VEHICLE TO STAY WITHIN THE LANE. THE VEHICLE WILL ALSO PULL TO THE LEFT OR RIGHT WHEN APPLYING THE BRAKES. ONCE I SWERVED HALF A LANES WIDTH UNDER HEAVY BRAKING. THE VEHICLE HAS 3100 MILES ON IT. AT ALL TIMES REGARDLESS OF THE ROAD CONDITION THIS BEHAVIOR EXIST AND THE INTERNET IS FULL OF COMPLAINTS. THIS IS A MAJOR SAFETY ISSUE, NOT A PERFORMANCE ISSUE. PLEASE WATCH THIS VIDEO AS HE DOES A GREAT JOB DESCRIBING THE ISSUES SURROUNDING THE SAFETY OF THIS PRODUCT. HTTPS://WWW.YOUTUBE.COM/WATCH?V=GZES1_CJ99S I BELIEVE IF SOMETHING DOES NOT HAPPEN IMMEDIATELY THERE WILL BE ACCIDENTS. I HAD TO FIGHT WITH JEEP TO GET A RENTAL FOR THREE DAYS. THIS IS NOT A TIRE PRESSURE ISSUE OR SIMPLE ALIGNMENT ISSUE AND THAT'S HOW THE DEALERS ARE TRYING TO FIX THIS ISSUE, WITH BAND-AIDS I ASK FOR YOU TO READ AND TAKE THIS MESSAGE VERY SERIOUS AS I AM CONCERNED FOR ANYONE WITH THIS VEHICLE AND THESE HANDLING PROBLEMS. IT IS A KNOW ISSUE AND JEEP CONTINUES TO PUT PEOPLE IN THESE CARS. THE JEEPS ARE STILL BEING SOLD WITHOUT A PROPER CONFIRMATION THAT THEY ARE SAFE. I KNOW, BECAUSE I HAVE ONE....
Additional Notes:
WHILE DRIVING AT SPEEDS BETWEEN 35 AND 65 MPH, THE VEHICLE WILL WANDER FROM LEFT TO RIGHT CAUSING THE DRIVER TO CONSTANTLY CORRECT THE VEHICLE TO STAY WITHIN THE LANE. THE VEHICLE WILL ALSO PULL TO THE LEFT OR RIGHT WHEN APPLYING THE BRAKES. ONCE I SWERVED HALF A LANES WIDTH UNDER HEAVY BRAKING. THE VEHICLE HAS 3100 MILES ON IT. AT ALL TIMES REGARDLESS OF THE ROAD CONDITION THIS BEHAVIOR EXIST AND THE INTERNET IS FULL OF COMPLAINTS. THIS IS A MAJOR SAFETY ISSUE, NOT A PERFORMANCE ISSUE. PLEASE WATCH THIS VIDEO AS HE DOES A GREAT JOB DESCRIBING THE ISSUES SURROUNDING THE SAFETY OF THIS PRODUCT. HTTPS://WWW.YOUTUBE.COM/WATCH?V=GZES1_CJ99S I BELIEVE IF SOMETHING DOES NOT HAPPEN IMMEDIATELY THERE WILL BE ACCIDENTS. I HAD TO FIGHT WITH JEEP TO GET A RENTAL FOR THREE DAYS. THIS IS NOT A TIRE PRESSURE ISSUE OR SIMPLE ALIGNMENT ISSUE AND THAT'S HOW THE DEALERS ARE TRYING TO FIX THIS ISSUE, WITH BAND-AIDS I ASK FOR YOU TO READ AND TAKE THIS MESSAGE VERY SERIOUS AS I AM CONCERNED FOR ANYONE WITH THIS VEHICLE AND THESE HANDLING PROBLEMS. IT IS A KNOW ISSUE AND JEEP CONTINUES TO PUT PEOPLE IN THESE CARS. THE JEEPS ARE STILL BEING SOLD WITHOUT A PROPER CONFIRMATION THAT THEY ARE SAFE. I KNOW, BECAUSE I HAVE ONE....
Mfg Campaign: 11287187
Recall Date: Dec 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING IS LOOSE WHICH MANIFESTS AS WANDERING WHILE DRIVING. CONSTANT CORRECTION IS NEEDED TO STAY IN A LANE. THIS IS FATIGUING AND COULD LEAD TO AN ACCIDENT.
Corrective Action:
STEERING IS LOOSE WHICH MANIFESTS AS WANDERING WHILE DRIVING. CONSTANT CORRECTION IS NEEDED TO STAY IN A LANE. THIS IS FATIGUING AND COULD LEAD TO AN ACCIDENT.
Additional Notes:
STEERING IS LOOSE WHICH MANIFESTS AS WANDERING WHILE DRIVING. CONSTANT CORRECTION IS NEEDED TO STAY IN A LANE. THIS IS FATIGUING AND COULD LEAD TO AN ACCIDENT.
Mfg Campaign: 11286595
Recall Date: Dec 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE HAS TOO MUCH FREE PLAY OR WANDERING WHILE ON THE FREEWAY. NOT SAFE WITH MY FAMILY AS I HAVE TO CONSTANTLY CORRECT THE STEERING. NOT SAFE TO TAKE BOTH HANDS OFF THE STEERING WHEEL.
Corrective Action:
VEHICLE HAS TOO MUCH FREE PLAY OR WANDERING WHILE ON THE FREEWAY. NOT SAFE WITH MY FAMILY AS I HAVE TO CONSTANTLY CORRECT THE STEERING. NOT SAFE TO TAKE BOTH HANDS OFF THE STEERING WHEEL.
Additional Notes:
VEHICLE HAS TOO MUCH FREE PLAY OR WANDERING WHILE ON THE FREEWAY. NOT SAFE WITH MY FAMILY AS I HAVE TO CONSTANTLY CORRECT THE STEERING. NOT SAFE TO TAKE BOTH HANDS OFF THE STEERING WHEEL.
Mfg Campaign: 11286701
Recall Date: Dec 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING AT AROUND 40+ MPH ON THE HIGHWAY, THE VEHICLE WANDERS FROM SIDE TO SIDE, REQUIRING CONSTANT STEERING INPUT TO STAY WITHIN THE LANE. FAILING TO CORRECT THE STEERING (EVEN BRIEFLY) RESULTS IN THE VEHICLE UNINTENTIONALLY DEPARTING FROM THE LANE.
Corrective Action:
WHILE DRIVING AT AROUND 40+ MPH ON THE HIGHWAY, THE VEHICLE WANDERS FROM SIDE TO SIDE, REQUIRING CONSTANT STEERING INPUT TO STAY WITHIN THE LANE. FAILING TO CORRECT THE STEERING (EVEN BRIEFLY) RESULTS IN THE VEHICLE UNINTENTIONALLY DEPARTING FROM THE LANE.
Additional Notes:
WHILE DRIVING AT AROUND 40+ MPH ON THE HIGHWAY, THE VEHICLE WANDERS FROM SIDE TO SIDE, REQUIRING CONSTANT STEERING INPUT TO STAY WITHIN THE LANE. FAILING TO CORRECT THE STEERING (EVEN BRIEFLY) RESULTS IN THE VEHICLE UNINTENTIONALLY DEPARTING FROM THE LANE.
Mfg Campaign: 11283177
Recall Date: Dec 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING IS LOOSE AND HAS PLAY IN THE STEERING WHEEL. IT IS DIFFICULT TO KEEP THE JEEP GOING STRAIGHT BECAUSE YOU CONSTANTLY HAVE TO MAKE STEERING CORRECTIONS. THE 'DEAD ZONE' PLAY IN THE STEERING WHEEL HAPPENS WHILE STOPPED AND DRIVING.
Corrective Action:
THE STEERING IS LOOSE AND HAS PLAY IN THE STEERING WHEEL. IT IS DIFFICULT TO KEEP THE JEEP GOING STRAIGHT BECAUSE YOU CONSTANTLY HAVE TO MAKE STEERING CORRECTIONS. THE 'DEAD ZONE' PLAY IN THE STEERING WHEEL HAPPENS WHILE STOPPED AND DRIVING.
Additional Notes:
THE STEERING IS LOOSE AND HAS PLAY IN THE STEERING WHEEL. IT IS DIFFICULT TO KEEP THE JEEP GOING STRAIGHT BECAUSE YOU CONSTANTLY HAVE TO MAKE STEERING CORRECTIONS. THE 'DEAD ZONE' PLAY IN THE STEERING WHEEL HAPPENS WHILE STOPPED AND DRIVING.
Mfg Campaign: 11281867
Recall Date: Nov 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING ON A HIGHWAY, AND ALSO ON LOCAL ROADS, A SERVICE SHIFTER ERROR MESSAGE COMES UP ON THE DASH DISPLAY. RIGHT AFTER THAT NUMEROUS ERROR LIGHTS COME ON INDICATING NUMEROUS FAILURES ALONG WITH A CHECK ENGINE LIGHT. IN ADDITION, THE STEERING LOCKS UP MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. MAKES IT VERY DIFFICULT TO STEER THE VEHICLE WHEN THIS HAPPENS. AND, IT HAS HAPPENED SEVERAL TIMES. THERE ARE VIDEOS ONLINE THAT SHOW THIS FAILURE ON OTHER NEW JEEP WRANGLERS.
Corrective Action:
WHILE DRIVING ON A HIGHWAY, AND ALSO ON LOCAL ROADS, A SERVICE SHIFTER ERROR MESSAGE COMES UP ON THE DASH DISPLAY. RIGHT AFTER THAT NUMEROUS ERROR LIGHTS COME ON INDICATING NUMEROUS FAILURES ALONG WITH A CHECK ENGINE LIGHT. IN ADDITION, THE STEERING LOCKS UP MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. MAKES IT VERY DIFFICULT TO STEER THE VEHICLE WHEN THIS HAPPENS. AND, IT HAS HAPPENED SEVERAL TIMES. THERE ARE VIDEOS ONLINE THAT SHOW THIS FAILURE ON OTHER NEW JEEP WRANGLERS.
Additional Notes:
WHILE DRIVING ON A HIGHWAY, AND ALSO ON LOCAL ROADS, A SERVICE SHIFTER ERROR MESSAGE COMES UP ON THE DASH DISPLAY. RIGHT AFTER THAT NUMEROUS ERROR LIGHTS COME ON INDICATING NUMEROUS FAILURES ALONG WITH A CHECK ENGINE LIGHT. IN ADDITION, THE STEERING LOCKS UP MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. MAKES IT VERY DIFFICULT TO STEER THE VEHICLE WHEN THIS HAPPENS. AND, IT HAS HAPPENED SEVERAL TIMES. THERE ARE VIDEOS ONLINE THAT SHOW THIS FAILURE ON OTHER NEW JEEP WRANGLERS.
Mfg Campaign: 11281493
Recall Date: Nov 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING ON A HIGHWAY, AND ALSO ON LOCAL ROADS, A SERVICE SHIFTER ERROR MESSAGE COMES UP ON THE DASH DISPLAY. RIGHT AFTER THAT NUMEROUS ERROR LIGHTS COME ON INDICATING NUMEROUS FAILURES ALONG WITH A CHECK ENGINE LIGHT. IN ADDITION, THE STEERING LOCKS UP MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. MAKES IT VERY DIFFICULT TO STEER THE VEHICLE WHEN THIS HAPPENS. AND, IT HAS HAPPENED SEVERAL TIMES. THERE ARE VIDEOS ONLINE THAT SHOW THIS FAILURE ON OTHER NEW JEEP WRANGLERS.
Corrective Action:
WHILE DRIVING ON A HIGHWAY, AND ALSO ON LOCAL ROADS, A SERVICE SHIFTER ERROR MESSAGE COMES UP ON THE DASH DISPLAY. RIGHT AFTER THAT NUMEROUS ERROR LIGHTS COME ON INDICATING NUMEROUS FAILURES ALONG WITH A CHECK ENGINE LIGHT. IN ADDITION, THE STEERING LOCKS UP MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. MAKES IT VERY DIFFICULT TO STEER THE VEHICLE WHEN THIS HAPPENS. AND, IT HAS HAPPENED SEVERAL TIMES. THERE ARE VIDEOS ONLINE THAT SHOW THIS FAILURE ON OTHER NEW JEEP WRANGLERS.
Additional Notes:
WHILE DRIVING ON A HIGHWAY, AND ALSO ON LOCAL ROADS, A SERVICE SHIFTER ERROR MESSAGE COMES UP ON THE DASH DISPLAY. RIGHT AFTER THAT NUMEROUS ERROR LIGHTS COME ON INDICATING NUMEROUS FAILURES ALONG WITH A CHECK ENGINE LIGHT. IN ADDITION, THE STEERING LOCKS UP MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. MAKES IT VERY DIFFICULT TO STEER THE VEHICLE WHEN THIS HAPPENS. AND, IT HAS HAPPENED SEVERAL TIMES. THERE ARE VIDEOS ONLINE THAT SHOW THIS FAILURE ON OTHER NEW JEEP WRANGLERS.
Mfg Campaign: 11281493
Recall Date: Nov 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING ON A HIGHWAY, AND ALSO ON LOCAL ROADS, A SERVICE SHIFTER ERROR MESSAGE COMES UP ON THE DASH DISPLAY. RIGHT AFTER THAT NUMEROUS ERROR LIGHTS COME ON INDICATING NUMEROUS FAILURES ALONG WITH A CHECK ENGINE LIGHT. IN ADDITION, THE STEERING LOCKS UP MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. MAKES IT VERY DIFFICULT TO STEER THE VEHICLE WHEN THIS HAPPENS. AND, IT HAS HAPPENED SEVERAL TIMES. THERE ARE VIDEOS ONLINE THAT SHOW THIS FAILURE ON OTHER NEW JEEP WRANGLERS.
Corrective Action:
WHILE DRIVING ON A HIGHWAY, AND ALSO ON LOCAL ROADS, A SERVICE SHIFTER ERROR MESSAGE COMES UP ON THE DASH DISPLAY. RIGHT AFTER THAT NUMEROUS ERROR LIGHTS COME ON INDICATING NUMEROUS FAILURES ALONG WITH A CHECK ENGINE LIGHT. IN ADDITION, THE STEERING LOCKS UP MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. MAKES IT VERY DIFFICULT TO STEER THE VEHICLE WHEN THIS HAPPENS. AND, IT HAS HAPPENED SEVERAL TIMES. THERE ARE VIDEOS ONLINE THAT SHOW THIS FAILURE ON OTHER NEW JEEP WRANGLERS.
Additional Notes:
WHILE DRIVING ON A HIGHWAY, AND ALSO ON LOCAL ROADS, A SERVICE SHIFTER ERROR MESSAGE COMES UP ON THE DASH DISPLAY. RIGHT AFTER THAT NUMEROUS ERROR LIGHTS COME ON INDICATING NUMEROUS FAILURES ALONG WITH A CHECK ENGINE LIGHT. IN ADDITION, THE STEERING LOCKS UP MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. MAKES IT VERY DIFFICULT TO STEER THE VEHICLE WHEN THIS HAPPENS. AND, IT HAS HAPPENED SEVERAL TIMES. THERE ARE VIDEOS ONLINE THAT SHOW THIS FAILURE ON OTHER NEW JEEP WRANGLERS.
Mfg Campaign: 11281493
Recall Date: Nov 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY 2020 JEEP WRANGLER RUBICON UNLIMITED EXHIBITS THE LOOSE STEERING ISSUE AFFECTING THE 2018/19 AND 2020 JL MODELS. WHILE DRIVING THE VEHICLE AT ALL POSTED SPEEDS IT REQUIRES CONSTANT LEFT AND RIGHT STEERING WHEEL CORRECTIONS OR INPUT TO KEEP THE VEHICLE FROM WANDERING OUT OF THE LANE. FCA AND THEIR DEALERS HAVE STATED THAT AS OF NOV 18, 2019 THERE IS NO FIX AND THAT THEIR ENGINEERS ARE AWARE OF THE SITUATION. THIS LOOSE STEERING CAN ALSO BE SEEN IN THE PARKED STATIONARY POSITION BY SIMPLY TURNING THE STEERING WHEEL BETWEEN THE 11 O'CLOCK AND 1 O'CLOCK POSITIONS AND NOT SEEING THE FRONT WHEELS REACT OR MOVE AT ALL. I HAVE ONLY 455 TOTAL MILES ON THIS JEEP AND PER MY DEALERS INSTRUCTIONS I HAVE PARKED THE JEEP AS IT IS UNSAFE TO DRIVE. FCA/JEEP WILL DO NOTHING AND ALSO DECLINED TO BUYBACK THE VEHICLE SO WE HAVE RETAINED LEGAL COUNSEL.
Corrective Action:
MY 2020 JEEP WRANGLER RUBICON UNLIMITED EXHIBITS THE LOOSE STEERING ISSUE AFFECTING THE 2018/19 AND 2020 JL MODELS. WHILE DRIVING THE VEHICLE AT ALL POSTED SPEEDS IT REQUIRES CONSTANT LEFT AND RIGHT STEERING WHEEL CORRECTIONS OR INPUT TO KEEP THE VEHICLE FROM WANDERING OUT OF THE LANE. FCA AND THEIR DEALERS HAVE STATED THAT AS OF NOV 18, 2019 THERE IS NO FIX AND THAT THEIR ENGINEERS ARE AWARE OF THE SITUATION. THIS LOOSE STEERING CAN ALSO BE SEEN IN THE PARKED STATIONARY POSITION BY SIMPLY TURNING THE STEERING WHEEL BETWEEN THE 11 O'CLOCK AND 1 O'CLOCK POSITIONS AND NOT SEEING THE FRONT WHEELS REACT OR MOVE AT ALL. I HAVE ONLY 455 TOTAL MILES ON THIS JEEP AND PER MY DEALERS INSTRUCTIONS I HAVE PARKED THE JEEP AS IT IS UNSAFE TO DRIVE. FCA/JEEP WILL DO NOTHING AND ALSO DECLINED TO BUYBACK THE VEHICLE SO WE HAVE RETAINED LEGAL COUNSEL.
Additional Notes:
MY 2020 JEEP WRANGLER RUBICON UNLIMITED EXHIBITS THE LOOSE STEERING ISSUE AFFECTING THE 2018/19 AND 2020 JL MODELS. WHILE DRIVING THE VEHICLE AT ALL POSTED SPEEDS IT REQUIRES CONSTANT LEFT AND RIGHT STEERING WHEEL CORRECTIONS OR INPUT TO KEEP THE VEHICLE FROM WANDERING OUT OF THE LANE. FCA AND THEIR DEALERS HAVE STATED THAT AS OF NOV 18, 2019 THERE IS NO FIX AND THAT THEIR ENGINEERS ARE AWARE OF THE SITUATION. THIS LOOSE STEERING CAN ALSO BE SEEN IN THE PARKED STATIONARY POSITION BY SIMPLY TURNING THE STEERING WHEEL BETWEEN THE 11 O'CLOCK AND 1 O'CLOCK POSITIONS AND NOT SEEING THE FRONT WHEELS REACT OR MOVE AT ALL. I HAVE ONLY 455 TOTAL MILES ON THIS JEEP AND PER MY DEALERS INSTRUCTIONS I HAVE PARKED THE JEEP AS IT IS UNSAFE TO DRIVE. FCA/JEEP WILL DO NOTHING AND ALSO DECLINED TO BUYBACK THE VEHICLE SO WE HAVE RETAINED LEGAL COUNSEL.
Mfg Campaign: 11281171
Recall Date: Nov 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
EXCESSIVE FREE PLAY IN THE STEERING ON LEFT SIDE.
Corrective Action:
EXCESSIVE FREE PLAY IN THE STEERING ON LEFT SIDE.
Additional Notes:
EXCESSIVE FREE PLAY IN THE STEERING ON LEFT SIDE.
Mfg Campaign: 11281242
Recall Date: Nov 19, 2019
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