Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y10
Recall Date: Aug 26, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W01
Recall Date: Jan 24, 2020
Consumer Complaints
617 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TEST DROVE A 2020 JEEP SAHARA ON 8/7/2020 AND DROVE GOOD. BOUGHT A WHITE ONE BUT WAS NOT READY SO IT WAS GOING TO GET DELIVERED THE NEXT DAY AT MY HOUSE. WHITE 2020 JEEP SAHARA WAS DELIVERED ON 8/8/2020 AT AROUND 12:00 PM. SALESMAN SHOWED ALL FEATURES AND LEFT. I DID A TEST DRIVE AROUND 5:00PM, WEN ON THE HIGHWAY AND STEERING WAS REALLY OFF, DID A TURN AROUND TO COME BACK HOME. AT 55 PMH I TRIED TO CHANGE LANES AND I I LOST CONTROL AND ENDED UP IN A DITCH. STEETING WAS VERY LOOSE GOING LEFT TO RIGHT AND RIGHT TO LEFT. FELT I WAS SWERVING SO MUCH AND DID NOT FEEL THE SAME AS THE ONE WE TEST DROVE AT THE DEALERSHIP. CALLED DEALERSHIP TOLD ME THAT SINCE THE VEHICLE IS STILL BRAND NEW THAT THE ROADSIDE ASSITANCE WAS NOT AVAIBLE, LEFT ME THERE IN THE DITCH AND I HAD TO CALL MY INSURANCE. THIS HAPPENED IN SAN ANTONIO, TX. DO NOT BUY JEEP!!!
Corrective Action:
TEST DROVE A 2020 JEEP SAHARA ON 8/7/2020 AND DROVE GOOD. BOUGHT A WHITE ONE BUT WAS NOT READY SO IT WAS GOING TO GET DELIVERED THE NEXT DAY AT MY HOUSE. WHITE 2020 JEEP SAHARA WAS DELIVERED ON 8/8/2020 AT AROUND 12:00 PM. SALESMAN SHOWED ALL FEATURES AND LEFT. I DID A TEST DRIVE AROUND 5:00PM, WEN ON THE HIGHWAY AND STEERING WAS REALLY OFF, DID A TURN AROUND TO COME BACK HOME. AT 55 PMH I TRIED TO CHANGE LANES AND I I LOST CONTROL AND ENDED UP IN A DITCH. STEETING WAS VERY LOOSE GOING LEFT TO RIGHT AND RIGHT TO LEFT. FELT I WAS SWERVING SO MUCH AND DID NOT FEEL THE SAME AS THE ONE WE TEST DROVE AT THE DEALERSHIP. CALLED DEALERSHIP TOLD ME THAT SINCE THE VEHICLE IS STILL BRAND NEW THAT THE ROADSIDE ASSITANCE WAS NOT AVAIBLE, LEFT ME THERE IN THE DITCH AND I HAD TO CALL MY INSURANCE. THIS HAPPENED IN SAN ANTONIO, TX. DO NOT BUY JEEP!!!
Additional Notes:
TEST DROVE A 2020 JEEP SAHARA ON 8/7/2020 AND DROVE GOOD. BOUGHT A WHITE ONE BUT WAS NOT READY SO IT WAS GOING TO GET DELIVERED THE NEXT DAY AT MY HOUSE. WHITE 2020 JEEP SAHARA WAS DELIVERED ON 8/8/2020 AT AROUND 12:00 PM. SALESMAN SHOWED ALL FEATURES AND LEFT. I DID A TEST DRIVE AROUND 5:00PM, WEN ON THE HIGHWAY AND STEERING WAS REALLY OFF, DID A TURN AROUND TO COME BACK HOME. AT 55 PMH I TRIED TO CHANGE LANES AND I I LOST CONTROL AND ENDED UP IN A DITCH. STEETING WAS VERY LOOSE GOING LEFT TO RIGHT AND RIGHT TO LEFT. FELT I WAS SWERVING SO MUCH AND DID NOT FEEL THE SAME AS THE ONE WE TEST DROVE AT THE DEALERSHIP. CALLED DEALERSHIP TOLD ME THAT SINCE THE VEHICLE IS STILL BRAND NEW THAT THE ROADSIDE ASSITANCE WAS NOT AVAIBLE, LEFT ME THERE IN THE DITCH AND I HAD TO CALL MY INSURANCE. THIS HAPPENED IN SAN ANTONIO, TX. DO NOT BUY JEEP!!!
Mfg Campaign: 11343998
Recall Date: Aug 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2020 JEEP WRANGLE JL WITH LESS THAN 3000 MILES WILL PERIODICALLY LOSE ACCELERATION AND NOT GO PAST 3 GEAR. THIS HAS HAPPENED MULTIPLE TIMES AFTER DRIVING FOR A BIT AND ATTEMPTING TO ACCELERATE FROM A RED LIGHT OR STOP SIGN. I HAVE NOTICED IF YOU TURN OFF THE VEHICLE AND BACK ON, IT SEEMS TO FIX THE PROBLEM BUT THE UNEXPECTED LOSS OF ACCELERATION AND ABILITY TO REACH NORMAL OPERATING SPEED HAS PUT ME IN DANGER SITUATIONS NUMEROUS TIMES. NOT SURE IF IT IS RELATED BUT I ALSO NOTED THAT THE AUTO START/STOP WARNING LIGHT WAS ON THE LAST TIME IT HAPPENED.
Corrective Action:
2020 JEEP WRANGLE JL WITH LESS THAN 3000 MILES WILL PERIODICALLY LOSE ACCELERATION AND NOT GO PAST 3 GEAR. THIS HAS HAPPENED MULTIPLE TIMES AFTER DRIVING FOR A BIT AND ATTEMPTING TO ACCELERATE FROM A RED LIGHT OR STOP SIGN. I HAVE NOTICED IF YOU TURN OFF THE VEHICLE AND BACK ON, IT SEEMS TO FIX THE PROBLEM BUT THE UNEXPECTED LOSS OF ACCELERATION AND ABILITY TO REACH NORMAL OPERATING SPEED HAS PUT ME IN DANGER SITUATIONS NUMEROUS TIMES. NOT SURE IF IT IS RELATED BUT I ALSO NOTED THAT THE AUTO START/STOP WARNING LIGHT WAS ON THE LAST TIME IT HAPPENED.
Additional Notes:
2020 JEEP WRANGLE JL WITH LESS THAN 3000 MILES WILL PERIODICALLY LOSE ACCELERATION AND NOT GO PAST 3 GEAR. THIS HAS HAPPENED MULTIPLE TIMES AFTER DRIVING FOR A BIT AND ATTEMPTING TO ACCELERATE FROM A RED LIGHT OR STOP SIGN. I HAVE NOTICED IF YOU TURN OFF THE VEHICLE AND BACK ON, IT SEEMS TO FIX THE PROBLEM BUT THE UNEXPECTED LOSS OF ACCELERATION AND ABILITY TO REACH NORMAL OPERATING SPEED HAS PUT ME IN DANGER SITUATIONS NUMEROUS TIMES. NOT SURE IF IT IS RELATED BUT I ALSO NOTED THAT THE AUTO START/STOP WARNING LIGHT WAS ON THE LAST TIME IT HAPPENED.
Mfg Campaign: 11344055
Recall Date: Aug 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
2020 JEEP WRANGLER UNLIMITED SAHARA COMPLAINT. VIN: [XXX] DATE OF PURCHASE 07/20/2020 I LEASED A BRAND NEW 2020 JEEP WRANGLER UNLIMITED SAHARA WITH A 2.0 4CYL TURBO. I AM LOVING EVERYTHING ABOUT THE CAR EXCEPT THE STEERING. THE STEERING ON THIS VEHICLE IS TERRIBLE AND DANGEROUS!!! THE STEERING IS LOOSE AND ON IT'S OWN, IT WILL DRIFT OR FLOAT TO EITHER SIDE, RIGHT OR LEFT, ON A SMOOTH DRY SURFACE AT VIRTUALLY ANY SPEED. IT IS EVEN WORSE AT HIGHER SPEEDS. IT CANNOT STEER STRAIGHT LIKE ANY NORMAL VEHICLE. THIS IS A SERIOUSLY DANGEROUS PROBLEM THAT JEEP SHOULD BE INSTITUTING A RECALL AND REPAIR ORDER FOR! I'VE INSTRUCTED MY FAMILY MEMBERS TO CONTACT OUR ATTORNEY IF ANYONE IS INVOLVED IN A CRASH WITH THIS VEHICLE THAT RECEIVES INJURY, SERIOUS BODILY INJURY OR DEATH. MY FAMILY MEMBERS WILL INFORM OUR ATTORNEY THAT THIS DANGEROUS PROBLEM EXISTED SINCE THE DAY IT WAS PURCHASED AND THAT THE MANUFACTURER (JEEP) KNEW ABOUT THIS FROM NUMEROUS COMPLAINTS FROM CUSTOMERS, AND YET SO FAR HAS FAILED TO INSTITUTE A RECALL FOR REPAIR. CHECK ONLINE AND YOU WILL FIND MANY OWNERS COMPLAINING ABOUT THEIR NEW WRANGLER'S STEERING PROBLEM. ONLINE AFTERMARKET COMPANIES ARE ATTEMPTING TO SELL PRODUCTS THAT "MAY" RESOLVE THE PROBLEM. WHY SHOULD ANY NEW OWNER HAVE TO SPEND MONEY ON AN AFTER MARKET PRODUCT FOR A BRAND NEW CAR? IF JEEP DOES NOT INITIATE A RECALL, I WILL WRITE COMPLAINTS AND NEGATIVE REVIEWS EVERYWHERE I CAN AND THIS WILL BE THE LAST TIME I PURCHASE ONE. I WILL RECOMMEND TO EVERYONE NOT TO PURCHASE A JEEP PRODUCT BECAUSE OF THIS GROSS NEGLIGENCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
2020 JEEP WRANGLER UNLIMITED SAHARA COMPLAINT. VIN: [XXX] DATE OF PURCHASE 07/20/2020 I LEASED A BRAND NEW 2020 JEEP WRANGLER UNLIMITED SAHARA WITH A 2.0 4CYL TURBO. I AM LOVING EVERYTHING ABOUT THE CAR EXCEPT THE STEERING. THE STEERING ON THIS VEHICLE IS TERRIBLE AND DANGEROUS!!! THE STEERING IS LOOSE AND ON IT'S OWN, IT WILL DRIFT OR FLOAT TO EITHER SIDE, RIGHT OR LEFT, ON A SMOOTH DRY SURFACE AT VIRTUALLY ANY SPEED. IT IS EVEN WORSE AT HIGHER SPEEDS. IT CANNOT STEER STRAIGHT LIKE ANY NORMAL VEHICLE. THIS IS A SERIOUSLY DANGEROUS PROBLEM THAT JEEP SHOULD BE INSTITUTING A RECALL AND REPAIR ORDER FOR! I'VE INSTRUCTED MY FAMILY MEMBERS TO CONTACT OUR ATTORNEY IF ANYONE IS INVOLVED IN A CRASH WITH THIS VEHICLE THAT RECEIVES INJURY, SERIOUS BODILY INJURY OR DEATH. MY FAMILY MEMBERS WILL INFORM OUR ATTORNEY THAT THIS DANGEROUS PROBLEM EXISTED SINCE THE DAY IT WAS PURCHASED AND THAT THE MANUFACTURER (JEEP) KNEW ABOUT THIS FROM NUMEROUS COMPLAINTS FROM CUSTOMERS, AND YET SO FAR HAS FAILED TO INSTITUTE A RECALL FOR REPAIR. CHECK ONLINE AND YOU WILL FIND MANY OWNERS COMPLAINING ABOUT THEIR NEW WRANGLER'S STEERING PROBLEM. ONLINE AFTERMARKET COMPANIES ARE ATTEMPTING TO SELL PRODUCTS THAT "MAY" RESOLVE THE PROBLEM. WHY SHOULD ANY NEW OWNER HAVE TO SPEND MONEY ON AN AFTER MARKET PRODUCT FOR A BRAND NEW CAR? IF JEEP DOES NOT INITIATE A RECALL, I WILL WRITE COMPLAINTS AND NEGATIVE REVIEWS EVERYWHERE I CAN AND THIS WILL BE THE LAST TIME I PURCHASE ONE. I WILL RECOMMEND TO EVERYONE NOT TO PURCHASE A JEEP PRODUCT BECAUSE OF THIS GROSS NEGLIGENCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
2020 JEEP WRANGLER UNLIMITED SAHARA COMPLAINT. VIN: [XXX] DATE OF PURCHASE 07/20/2020 I LEASED A BRAND NEW 2020 JEEP WRANGLER UNLIMITED SAHARA WITH A 2.0 4CYL TURBO. I AM LOVING EVERYTHING ABOUT THE CAR EXCEPT THE STEERING. THE STEERING ON THIS VEHICLE IS TERRIBLE AND DANGEROUS!!! THE STEERING IS LOOSE AND ON IT'S OWN, IT WILL DRIFT OR FLOAT TO EITHER SIDE, RIGHT OR LEFT, ON A SMOOTH DRY SURFACE AT VIRTUALLY ANY SPEED. IT IS EVEN WORSE AT HIGHER SPEEDS. IT CANNOT STEER STRAIGHT LIKE ANY NORMAL VEHICLE. THIS IS A SERIOUSLY DANGEROUS PROBLEM THAT JEEP SHOULD BE INSTITUTING A RECALL AND REPAIR ORDER FOR! I'VE INSTRUCTED MY FAMILY MEMBERS TO CONTACT OUR ATTORNEY IF ANYONE IS INVOLVED IN A CRASH WITH THIS VEHICLE THAT RECEIVES INJURY, SERIOUS BODILY INJURY OR DEATH. MY FAMILY MEMBERS WILL INFORM OUR ATTORNEY THAT THIS DANGEROUS PROBLEM EXISTED SINCE THE DAY IT WAS PURCHASED AND THAT THE MANUFACTURER (JEEP) KNEW ABOUT THIS FROM NUMEROUS COMPLAINTS FROM CUSTOMERS, AND YET SO FAR HAS FAILED TO INSTITUTE A RECALL FOR REPAIR. CHECK ONLINE AND YOU WILL FIND MANY OWNERS COMPLAINING ABOUT THEIR NEW WRANGLER'S STEERING PROBLEM. ONLINE AFTERMARKET COMPANIES ARE ATTEMPTING TO SELL PRODUCTS THAT "MAY" RESOLVE THE PROBLEM. WHY SHOULD ANY NEW OWNER HAVE TO SPEND MONEY ON AN AFTER MARKET PRODUCT FOR A BRAND NEW CAR? IF JEEP DOES NOT INITIATE A RECALL, I WILL WRITE COMPLAINTS AND NEGATIVE REVIEWS EVERYWHERE I CAN AND THIS WILL BE THE LAST TIME I PURCHASE ONE. I WILL RECOMMEND TO EVERYONE NOT TO PURCHASE A JEEP PRODUCT BECAUSE OF THIS GROSS NEGLIGENCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11343900
Recall Date: Aug 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. THE CONTACT STATED THAT THE STEERING WHEEL BECAME LOOSE WHILE DRIVING AND WHILE TURNING. THE CONTACT STATED THAT THE STEERING WHEEL HAD FOUR INCHES TO THE RIGHT AND FOUR INCHES TO COME BACK TO THE CENTER AND COULD NOT CONTROL DUE TO THE LOOSENESS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PEPPERS CHRYSLER DODGE JEEP RAM (2440 E WOOD ST, PARIS, TN 38242, AND WAS DIAGNOSED THAT IT WAS IN THE SAFETY GUIDELINE OF THE COMPUTER. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ONCE BEFORE FOR A FAILURE WITH THE STEERING COLUMN. THE CONTACT ALSO MENTIONED THAT THE STEERING FAILED TO RESPOND TO THE LEFT OR RIGHT UNLESS IT WAS JERKED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Corrective Action:
TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. THE CONTACT STATED THAT THE STEERING WHEEL BECAME LOOSE WHILE DRIVING AND WHILE TURNING. THE CONTACT STATED THAT THE STEERING WHEEL HAD FOUR INCHES TO THE RIGHT AND FOUR INCHES TO COME BACK TO THE CENTER AND COULD NOT CONTROL DUE TO THE LOOSENESS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PEPPERS CHRYSLER DODGE JEEP RAM (2440 E WOOD ST, PARIS, TN 38242, AND WAS DIAGNOSED THAT IT WAS IN THE SAFETY GUIDELINE OF THE COMPUTER. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ONCE BEFORE FOR A FAILURE WITH THE STEERING COLUMN. THE CONTACT ALSO MENTIONED THAT THE STEERING FAILED TO RESPOND TO THE LEFT OR RIGHT UNLESS IT WAS JERKED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Additional Notes:
TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. THE CONTACT STATED THAT THE STEERING WHEEL BECAME LOOSE WHILE DRIVING AND WHILE TURNING. THE CONTACT STATED THAT THE STEERING WHEEL HAD FOUR INCHES TO THE RIGHT AND FOUR INCHES TO COME BACK TO THE CENTER AND COULD NOT CONTROL DUE TO THE LOOSENESS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PEPPERS CHRYSLER DODGE JEEP RAM (2440 E WOOD ST, PARIS, TN 38242, AND WAS DIAGNOSED THAT IT WAS IN THE SAFETY GUIDELINE OF THE COMPUTER. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ONCE BEFORE FOR A FAILURE WITH THE STEERING COLUMN. THE CONTACT ALSO MENTIONED THAT THE STEERING FAILED TO RESPOND TO THE LEFT OR RIGHT UNLESS IT WAS JERKED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Mfg Campaign: 11343924
Recall Date: Aug 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SWAYED LEFT TO RIGHT REQUIRING THE CONTACT TO OVERCORRECT THE STEERING TO KEEP THE VEHICLE IN A STRAIGHT LINE. THE VEHICLE WAS TAKEN TO BAXTER CHRYSLER DODGE JEEP RAM OMAHA (17950 BURT ST, OMAHA, NE 68118) WHERE IT WAS INSPECTED AND DETERMINED THAT THE FRONT WHEELS WERE OUT OF BALANCE AND NEEDED TO BE REALIGN. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V042000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 600.*DT CONSUMER STATED SHE RETURNED THE VEHICLE IN.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SWAYED LEFT TO RIGHT REQUIRING THE CONTACT TO OVERCORRECT THE STEERING TO KEEP THE VEHICLE IN A STRAIGHT LINE. THE VEHICLE WAS TAKEN TO BAXTER CHRYSLER DODGE JEEP RAM OMAHA (17950 BURT ST, OMAHA, NE 68118) WHERE IT WAS INSPECTED AND DETERMINED THAT THE FRONT WHEELS WERE OUT OF BALANCE AND NEEDED TO BE REALIGN. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V042000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 600.*DT CONSUMER STATED SHE RETURNED THE VEHICLE IN.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SWAYED LEFT TO RIGHT REQUIRING THE CONTACT TO OVERCORRECT THE STEERING TO KEEP THE VEHICLE IN A STRAIGHT LINE. THE VEHICLE WAS TAKEN TO BAXTER CHRYSLER DODGE JEEP RAM OMAHA (17950 BURT ST, OMAHA, NE 68118) WHERE IT WAS INSPECTED AND DETERMINED THAT THE FRONT WHEELS WERE OUT OF BALANCE AND NEEDED TO BE REALIGN. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V042000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 600.*DT CONSUMER STATED SHE RETURNED THE VEHICLE IN.*JB
Mfg Campaign: 11343761
Recall Date: Aug 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
EXCEPTIONALLY LOOSE STEERING, "SAWING" OF THE WHEEL IS REQUIRED TO DRIVE STRAIGHT. SITUATION WORSENS WITH HIGHWAY SPEEDS.
Corrective Action:
EXCEPTIONALLY LOOSE STEERING, "SAWING" OF THE WHEEL IS REQUIRED TO DRIVE STRAIGHT. SITUATION WORSENS WITH HIGHWAY SPEEDS.
Additional Notes:
EXCEPTIONALLY LOOSE STEERING, "SAWING" OF THE WHEEL IS REQUIRED TO DRIVE STRAIGHT. SITUATION WORSENS WITH HIGHWAY SPEEDS.
Mfg Campaign: 11342890
Recall Date: Aug 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING OVER 50 MPH A LOT OF PLAY IN STEERING WE ARE CONSTANTLY HAVING TO STEER LEFT TO RIGHT TO KEEP VEHICLE ON THE ROAD IT'S NEW 2020 SAHARA WITH 300 MILES ON IT AND IT WONDERS ALL OVER THE ROAD
Corrective Action:
WHEN DRIVING OVER 50 MPH A LOT OF PLAY IN STEERING WE ARE CONSTANTLY HAVING TO STEER LEFT TO RIGHT TO KEEP VEHICLE ON THE ROAD IT'S NEW 2020 SAHARA WITH 300 MILES ON IT AND IT WONDERS ALL OVER THE ROAD
Additional Notes:
WHEN DRIVING OVER 50 MPH A LOT OF PLAY IN STEERING WE ARE CONSTANTLY HAVING TO STEER LEFT TO RIGHT TO KEEP VEHICLE ON THE ROAD IT'S NEW 2020 SAHARA WITH 300 MILES ON IT AND IT WONDERS ALL OVER THE ROAD
Mfg Campaign: 11343020
Recall Date: Aug 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING WANDERS LEFT TO RIGHT AND RIGHT TO LEFT WITH NO SMOOTH TRANSITION AT HIGHWAY SPEEDS. CONSTANTLLY HAVING TO MOVE THE STERRING WHELL TO STAY IN THE LANE
Corrective Action:
STEERING WANDERS LEFT TO RIGHT AND RIGHT TO LEFT WITH NO SMOOTH TRANSITION AT HIGHWAY SPEEDS. CONSTANTLLY HAVING TO MOVE THE STERRING WHELL TO STAY IN THE LANE
Additional Notes:
STEERING WANDERS LEFT TO RIGHT AND RIGHT TO LEFT WITH NO SMOOTH TRANSITION AT HIGHWAY SPEEDS. CONSTANTLLY HAVING TO MOVE THE STERRING WHELL TO STAY IN THE LANE
Mfg Campaign: 11342841
Recall Date: Aug 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
FRONT PASSENGER SEAT RELEASE HANDLE SEPARATED FROM CABLE. SEAT WILL ONLY MAINTAIN THE SLID FORWARD POSITION IT WOULD BE IN FOR ALLOWING ACCESS TO BACK SEATS.
Corrective Action:
FRONT PASSENGER SEAT RELEASE HANDLE SEPARATED FROM CABLE. SEAT WILL ONLY MAINTAIN THE SLID FORWARD POSITION IT WOULD BE IN FOR ALLOWING ACCESS TO BACK SEATS.
Additional Notes:
FRONT PASSENGER SEAT RELEASE HANDLE SEPARATED FROM CABLE. SEAT WILL ONLY MAINTAIN THE SLID FORWARD POSITION IT WOULD BE IN FOR ALLOWING ACCESS TO BACK SEATS.
Mfg Campaign: 11342580
Recall Date: Jul 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE REAR WINDOW ABOVE THE SWING GATE BLEW OUT ON THE HIGHWAY. JUST SUDDENLY EXPLODED OUTWARD WITH NO WARNING. TRAVELING 70MPH ON HIGHWAY IN GOOD WEATHER 80 F SUNNY DAY
Corrective Action:
THE REAR WINDOW ABOVE THE SWING GATE BLEW OUT ON THE HIGHWAY. JUST SUDDENLY EXPLODED OUTWARD WITH NO WARNING. TRAVELING 70MPH ON HIGHWAY IN GOOD WEATHER 80 F SUNNY DAY
Additional Notes:
THE REAR WINDOW ABOVE THE SWING GATE BLEW OUT ON THE HIGHWAY. JUST SUDDENLY EXPLODED OUTWARD WITH NO WARNING. TRAVELING 70MPH ON HIGHWAY IN GOOD WEATHER 80 F SUNNY DAY
Mfg Campaign: 11342014
Recall Date: Jul 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WAS DRIVING ON THE HIGHWAY THEN IT STARTED MAKING A WEIRD SOUND. PULLED OVER TO PARK AND BRAND NEW CAR STARTED OVER HEATING. WITH ONLY 500 MILES, I HAD TO GET IT TOWED. I HAVE NOT HEARD AN UPDATE AND HAVE NO ETA. I HAVE NOT HAD IT FOR OVER A MONTH.
Corrective Action:
WAS DRIVING ON THE HIGHWAY THEN IT STARTED MAKING A WEIRD SOUND. PULLED OVER TO PARK AND BRAND NEW CAR STARTED OVER HEATING. WITH ONLY 500 MILES, I HAD TO GET IT TOWED. I HAVE NOT HEARD AN UPDATE AND HAVE NO ETA. I HAVE NOT HAD IT FOR OVER A MONTH.
Additional Notes:
WAS DRIVING ON THE HIGHWAY THEN IT STARTED MAKING A WEIRD SOUND. PULLED OVER TO PARK AND BRAND NEW CAR STARTED OVER HEATING. WITH ONLY 500 MILES, I HAD TO GET IT TOWED. I HAVE NOT HEARD AN UPDATE AND HAVE NO ETA. I HAVE NOT HAD IT FOR OVER A MONTH.
Mfg Campaign: 11341968
Recall Date: Jul 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
PURCHASED 2020 RUBICON JL - DEAD SPACE ON STEERING AT HWY SPEEDS, DRIVING MORE THAN 30 MINUTES IS MENTALLY AND PHYSICALLY EXHAUSTING TRYING TO KEEP IT IN LANE. TAKEN TO SERVICE AND THEY AVOID ADMITTING ANYTHING WRONG. NEEDS A MAJOR STEERING BOX OVERHAUL OR RECALL, SOFTWARE UPDATE . SOMETHING ELECTRICAL IS NOT COMMUNICATING. DEATH TRAP.
Corrective Action:
PURCHASED 2020 RUBICON JL - DEAD SPACE ON STEERING AT HWY SPEEDS, DRIVING MORE THAN 30 MINUTES IS MENTALLY AND PHYSICALLY EXHAUSTING TRYING TO KEEP IT IN LANE. TAKEN TO SERVICE AND THEY AVOID ADMITTING ANYTHING WRONG. NEEDS A MAJOR STEERING BOX OVERHAUL OR RECALL, SOFTWARE UPDATE . SOMETHING ELECTRICAL IS NOT COMMUNICATING. DEATH TRAP.
Additional Notes:
PURCHASED 2020 RUBICON JL - DEAD SPACE ON STEERING AT HWY SPEEDS, DRIVING MORE THAN 30 MINUTES IS MENTALLY AND PHYSICALLY EXHAUSTING TRYING TO KEEP IT IN LANE. TAKEN TO SERVICE AND THEY AVOID ADMITTING ANYTHING WRONG. NEEDS A MAJOR STEERING BOX OVERHAUL OR RECALL, SOFTWARE UPDATE . SOMETHING ELECTRICAL IS NOT COMMUNICATING. DEATH TRAP.
Mfg Campaign: 11340974
Recall Date: Jul 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JEEP WILL WANDER AT HIGHWAY SPEEDS ,NOT SAFE TO DRIVE, DEALER JUST PASS IT OFF 2020 RUBICON 4 DOOR 1500 MILES. JEEP WILL NOT RESPOND TO MY CONCERNS , BEEN 5 DAY NO FOLLOW UP.
Corrective Action:
JEEP WILL WANDER AT HIGHWAY SPEEDS ,NOT SAFE TO DRIVE, DEALER JUST PASS IT OFF 2020 RUBICON 4 DOOR 1500 MILES. JEEP WILL NOT RESPOND TO MY CONCERNS , BEEN 5 DAY NO FOLLOW UP.
Additional Notes:
JEEP WILL WANDER AT HIGHWAY SPEEDS ,NOT SAFE TO DRIVE, DEALER JUST PASS IT OFF 2020 RUBICON 4 DOOR 1500 MILES. JEEP WILL NOT RESPOND TO MY CONCERNS , BEEN 5 DAY NO FOLLOW UP.
Mfg Campaign: 11340564
Recall Date: Jul 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING HAS A TREMENDOUS AMOUNT OF PLAY AT ALL DRIVING SPEEDS BUT MORE NOTICEABLE AT HIGHER SPEED(55MPH) BEING SPEED LIMIT. STEERING WHEEL DOES NOT RE-CENTER. EXTREMELY DANGEROUS. EXHAUSTING JUST TO STAY IN LANE. DEALERSHIP MADE AN ADJUSTMENT TO GEARBOX BUT NO CHANGE.
Corrective Action:
STEERING HAS A TREMENDOUS AMOUNT OF PLAY AT ALL DRIVING SPEEDS BUT MORE NOTICEABLE AT HIGHER SPEED(55MPH) BEING SPEED LIMIT. STEERING WHEEL DOES NOT RE-CENTER. EXTREMELY DANGEROUS. EXHAUSTING JUST TO STAY IN LANE. DEALERSHIP MADE AN ADJUSTMENT TO GEARBOX BUT NO CHANGE.
Additional Notes:
STEERING HAS A TREMENDOUS AMOUNT OF PLAY AT ALL DRIVING SPEEDS BUT MORE NOTICEABLE AT HIGHER SPEED(55MPH) BEING SPEED LIMIT. STEERING WHEEL DOES NOT RE-CENTER. EXTREMELY DANGEROUS. EXHAUSTING JUST TO STAY IN LANE. DEALERSHIP MADE AN ADJUSTMENT TO GEARBOX BUT NO CHANGE.
Mfg Campaign: 11340569
Recall Date: Jul 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
BOUGHT THIS SATURDAY JULY 18TH 2020. THE STEERING IS VERY DANGEROUS. IT TAKES 2 HANDS TO DRIVE. DRIFTS SIDE TO SIDE. YOUR CONSTANTLY TRYING TO KEEP IT STRAIGHT. I NEVER THOUGHT JEEP WOULD HAVE THIS KIND OF HORRIFIC VEHICLE LEAVE THERE PLANT. LOTS AND LOTS OF COMPLAINTS AND STILL NOTHING. TOOK IT TO DEALERSHIP IN STERLING IL WITH JERRY THE MANAGER SAYING THEY ARE ALL LIKE THIS WHEN DRIVING A JEEP. TERRIBLE....
Corrective Action:
BOUGHT THIS SATURDAY JULY 18TH 2020. THE STEERING IS VERY DANGEROUS. IT TAKES 2 HANDS TO DRIVE. DRIFTS SIDE TO SIDE. YOUR CONSTANTLY TRYING TO KEEP IT STRAIGHT. I NEVER THOUGHT JEEP WOULD HAVE THIS KIND OF HORRIFIC VEHICLE LEAVE THERE PLANT. LOTS AND LOTS OF COMPLAINTS AND STILL NOTHING. TOOK IT TO DEALERSHIP IN STERLING IL WITH JERRY THE MANAGER SAYING THEY ARE ALL LIKE THIS WHEN DRIVING A JEEP. TERRIBLE....
Additional Notes:
BOUGHT THIS SATURDAY JULY 18TH 2020. THE STEERING IS VERY DANGEROUS. IT TAKES 2 HANDS TO DRIVE. DRIFTS SIDE TO SIDE. YOUR CONSTANTLY TRYING TO KEEP IT STRAIGHT. I NEVER THOUGHT JEEP WOULD HAVE THIS KIND OF HORRIFIC VEHICLE LEAVE THERE PLANT. LOTS AND LOTS OF COMPLAINTS AND STILL NOTHING. TOOK IT TO DEALERSHIP IN STERLING IL WITH JERRY THE MANAGER SAYING THEY ARE ALL LIKE THIS WHEN DRIVING A JEEP. TERRIBLE....
Mfg Campaign: 11340735
Recall Date: Jul 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JUST BOUGHT THIS JEEP 3 DAYS AGO, AND IT EXIBITS LOOSE STEERING TO THE POINT THAT IS HARD TO KEEP VEHICLE IN LANE. ON ONE OCCASSION WHILE DRIVING THE PASSENGER SIDE OF THE JEEP HIT AN UNEVEN SURFACE IN THE ROAD AND IMMEDIATLY VEERED TOT HE RIGHT ALMOST DRIVING US INTO AN EMBANKMENT. THE UNEVEN SURFACE WAS JUST A VERY MINOR DIP. THIS NEEDS TO BE ADDRESSED IMMEDIATLY BEFORE SOMEONE GETS KILLED. I AM REGISTERING MY COMPLAINT TODAY AS PRROF THAT I MADE JEEP AWARE AND FOR POSSIBLE FUTURE LITIGATION.
Corrective Action:
JUST BOUGHT THIS JEEP 3 DAYS AGO, AND IT EXIBITS LOOSE STEERING TO THE POINT THAT IS HARD TO KEEP VEHICLE IN LANE. ON ONE OCCASSION WHILE DRIVING THE PASSENGER SIDE OF THE JEEP HIT AN UNEVEN SURFACE IN THE ROAD AND IMMEDIATLY VEERED TOT HE RIGHT ALMOST DRIVING US INTO AN EMBANKMENT. THE UNEVEN SURFACE WAS JUST A VERY MINOR DIP. THIS NEEDS TO BE ADDRESSED IMMEDIATLY BEFORE SOMEONE GETS KILLED. I AM REGISTERING MY COMPLAINT TODAY AS PRROF THAT I MADE JEEP AWARE AND FOR POSSIBLE FUTURE LITIGATION.
Additional Notes:
JUST BOUGHT THIS JEEP 3 DAYS AGO, AND IT EXIBITS LOOSE STEERING TO THE POINT THAT IS HARD TO KEEP VEHICLE IN LANE. ON ONE OCCASSION WHILE DRIVING THE PASSENGER SIDE OF THE JEEP HIT AN UNEVEN SURFACE IN THE ROAD AND IMMEDIATLY VEERED TOT HE RIGHT ALMOST DRIVING US INTO AN EMBANKMENT. THE UNEVEN SURFACE WAS JUST A VERY MINOR DIP. THIS NEEDS TO BE ADDRESSED IMMEDIATLY BEFORE SOMEONE GETS KILLED. I AM REGISTERING MY COMPLAINT TODAY AS PRROF THAT I MADE JEEP AWARE AND FOR POSSIBLE FUTURE LITIGATION.
Mfg Campaign: 11340313
Recall Date: Jul 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TOTALLY UNCONTROLLABLE, ALL OVER THE ROAD CONSTANTLY LEFT AND RIGHT. VERY DANGEROUS AND UNSAFE! THIS IS NO JOKE AND A LIFE AND DEATH SITUATION!
Corrective Action:
TOTALLY UNCONTROLLABLE, ALL OVER THE ROAD CONSTANTLY LEFT AND RIGHT. VERY DANGEROUS AND UNSAFE! THIS IS NO JOKE AND A LIFE AND DEATH SITUATION!
Additional Notes:
TOTALLY UNCONTROLLABLE, ALL OVER THE ROAD CONSTANTLY LEFT AND RIGHT. VERY DANGEROUS AND UNSAFE! THIS IS NO JOKE AND A LIFE AND DEATH SITUATION!
Mfg Campaign: 11340051
Recall Date: Jul 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THERE IS A 3" DEAD-ZONE IN THE STEERING OF THIS VEHICLE - MEANING, WHEN THE STEERING WHEEL IS TURNED LEFT OR RIGHT UP TO 3", THERE IS NO STEERING RESPONSE. AS A RESULT, THE VEHICLE DRIFTS ALL OVER THE ROADWAY AND BECOMES VERY DIFFICULT TO KEEP STRAIGHT ON THE ROADWAY. THIS IS A SAFETY ISSUE AS THE DRIVER WILL ENCOUNTER UNCONTROLLED DRIFT INTO OTHER LANES OF TRAVEL .
Corrective Action:
THERE IS A 3" DEAD-ZONE IN THE STEERING OF THIS VEHICLE - MEANING, WHEN THE STEERING WHEEL IS TURNED LEFT OR RIGHT UP TO 3", THERE IS NO STEERING RESPONSE. AS A RESULT, THE VEHICLE DRIFTS ALL OVER THE ROADWAY AND BECOMES VERY DIFFICULT TO KEEP STRAIGHT ON THE ROADWAY. THIS IS A SAFETY ISSUE AS THE DRIVER WILL ENCOUNTER UNCONTROLLED DRIFT INTO OTHER LANES OF TRAVEL .
Additional Notes:
THERE IS A 3" DEAD-ZONE IN THE STEERING OF THIS VEHICLE - MEANING, WHEN THE STEERING WHEEL IS TURNED LEFT OR RIGHT UP TO 3", THERE IS NO STEERING RESPONSE. AS A RESULT, THE VEHICLE DRIFTS ALL OVER THE ROADWAY AND BECOMES VERY DIFFICULT TO KEEP STRAIGHT ON THE ROADWAY. THIS IS A SAFETY ISSUE AS THE DRIVER WILL ENCOUNTER UNCONTROLLED DRIFT INTO OTHER LANES OF TRAVEL .
Mfg Campaign: 11339974
Recall Date: Jul 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING IS CAUSING THE VEHICLE TO WANDER ALL OVER THE ROAD. IT IS AN UNSAFE CONDITION. I FEEL LIKE I HAVE TO CONSTANTLY OVER CORRECT (LEFT & RIGHT) THE STEERING TO KEEP THE CAR ON A STRAIT LINE WHICH MAKES IT VERY UNSAFE AND HARD TO DRIVE. THIS IS A BRAND NEW CAR, IT SHOULD NOT HAVE THIS ISSUE.PLEASE RECALL AND FIX THIS ISSUE.
Corrective Action:
THE STEERING IS CAUSING THE VEHICLE TO WANDER ALL OVER THE ROAD. IT IS AN UNSAFE CONDITION. I FEEL LIKE I HAVE TO CONSTANTLY OVER CORRECT (LEFT & RIGHT) THE STEERING TO KEEP THE CAR ON A STRAIT LINE WHICH MAKES IT VERY UNSAFE AND HARD TO DRIVE. THIS IS A BRAND NEW CAR, IT SHOULD NOT HAVE THIS ISSUE.PLEASE RECALL AND FIX THIS ISSUE.
Additional Notes:
THE STEERING IS CAUSING THE VEHICLE TO WANDER ALL OVER THE ROAD. IT IS AN UNSAFE CONDITION. I FEEL LIKE I HAVE TO CONSTANTLY OVER CORRECT (LEFT & RIGHT) THE STEERING TO KEEP THE CAR ON A STRAIT LINE WHICH MAKES IT VERY UNSAFE AND HARD TO DRIVE. THIS IS A BRAND NEW CAR, IT SHOULD NOT HAVE THIS ISSUE.PLEASE RECALL AND FIX THIS ISSUE.
Mfg Campaign: 11339791
Recall Date: Jul 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING IS VERY SLOPPY AND REQUIRES A LOT OF STEERING INPUT AND EFFORT TO KEEP THE VEHICLE STRAIGHT DOWN NORMAL ROADS.
Corrective Action:
STEERING IS VERY SLOPPY AND REQUIRES A LOT OF STEERING INPUT AND EFFORT TO KEEP THE VEHICLE STRAIGHT DOWN NORMAL ROADS.
Additional Notes:
STEERING IS VERY SLOPPY AND REQUIRES A LOT OF STEERING INPUT AND EFFORT TO KEEP THE VEHICLE STRAIGHT DOWN NORMAL ROADS.
Mfg Campaign: 11339224
Recall Date: Jul 13, 2020
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