Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y10
Recall Date: Aug 26, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W01
Recall Date: Jan 24, 2020
Consumer Complaints
617 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
After one year of owning the Jeep Wrangler 2020 the steering wheel would lock up while driving. This not only puts me at risk but others also. After multiple times of this happening I have dodged multiple accidents and collisions with other cars and thankfully avoiding death. When the steering wheel locks & this happens I am not able to turn the wheel at all. We have attempted to get this car repaired by our dealership over 5 times, we are now in the process of the lemon law and FCA completely does not care. they are continuously brushing us off and dragging this whole process out. I have explained how dangerous this problem is and no one contacts us back. we have sent multiple emails and called and left voicemails and no one responds. FCA keeps asking for paperwork we have sent multiple times. This jeep wrangler is a death trap and I refuse to drive it. We are making payments every month and cannot enjoy the car. we have not even missed one payment and this is how we get treated. I will not recommend jeeps products to anyone. I don't think I will ever buy a jeep product again. I am putting this out there so no one else will be put in this miserable position or put their life In danger dealing with jeeps awful products. this needs to be addressed before someone dies.
Corrective Action:
After one year of owning the Jeep Wrangler 2020 the steering wheel would lock up while driving. This not only puts me at risk but others also. After multiple times of this happening I have dodged multiple accidents and collisions with other cars and thankfully avoiding death. When the steering wheel locks & this happens I am not able to turn the wheel at all. We have attempted to get this car repaired by our dealership over 5 times, we are now in the process of the lemon law and FCA completely does not care. they are continuously brushing us off and dragging this whole process out. I have explained how dangerous this problem is and no one contacts us back. we have sent multiple emails and called and left voicemails and no one responds. FCA keeps asking for paperwork we have sent multiple times. This jeep wrangler is a death trap and I refuse to drive it. We are making payments every month and cannot enjoy the car. we have not even missed one payment and this is how we get treated. I will not recommend jeeps products to anyone. I don't think I will ever buy a jeep product again. I am putting this out there so no one else will be put in this miserable position or put their life In danger dealing with jeeps awful products. this needs to be addressed before someone dies.
Additional Notes:
After one year of owning the Jeep Wrangler 2020 the steering wheel would lock up while driving. This not only puts me at risk but others also. After multiple times of this happening I have dodged multiple accidents and collisions with other cars and thankfully avoiding death. When the steering wheel locks & this happens I am not able to turn the wheel at all. We have attempted to get this car repaired by our dealership over 5 times, we are now in the process of the lemon law and FCA completely does not care. they are continuously brushing us off and dragging this whole process out. I have explained how dangerous this problem is and no one contacts us back. we have sent multiple emails and called and left voicemails and no one responds. FCA keeps asking for paperwork we have sent multiple times. This jeep wrangler is a death trap and I refuse to drive it. We are making payments every month and cannot enjoy the car. we have not even missed one payment and this is how we get treated. I will not recommend jeeps products to anyone. I don't think I will ever buy a jeep product again. I am putting this out there so no one else will be put in this miserable position or put their life In danger dealing with jeeps awful products. this needs to be addressed before someone dies.
Mfg Campaign: 11467070
Recall Date: Jun 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am getting an error message to "service shifter", and "service stability". The cars goes into a limp mode. The dash board alarms every error possible. Driving the car is unsafe, as it is unpredictable. When the car is off and the keys are not in it, the car will run in some way because the windshield wipers will start working. The vehicle has been brought to the dealership 4 times now with the same problem. They have not yet been able to permanently correct the issue. At most, I have gone 50 mile until the issue comes back. The warning messages will "ding" and appear on screen and the steering wheel will prevent driving any other way than straight forward. There were no other symptoms in the car, the car has been serviced regularly and on schedule by the dealership, and has approx 32K miles at this time. I have been researching the issue in different forums, and it appears that this has been reported as an issue since 2018. Unfortunately, I have yet to see a solution posted on the matter.
Corrective Action:
I am getting an error message to "service shifter", and "service stability". The cars goes into a limp mode. The dash board alarms every error possible. Driving the car is unsafe, as it is unpredictable. When the car is off and the keys are not in it, the car will run in some way because the windshield wipers will start working. The vehicle has been brought to the dealership 4 times now with the same problem. They have not yet been able to permanently correct the issue. At most, I have gone 50 mile until the issue comes back. The warning messages will "ding" and appear on screen and the steering wheel will prevent driving any other way than straight forward. There were no other symptoms in the car, the car has been serviced regularly and on schedule by the dealership, and has approx 32K miles at this time. I have been researching the issue in different forums, and it appears that this has been reported as an issue since 2018. Unfortunately, I have yet to see a solution posted on the matter.
Additional Notes:
I am getting an error message to "service shifter", and "service stability". The cars goes into a limp mode. The dash board alarms every error possible. Driving the car is unsafe, as it is unpredictable. When the car is off and the keys are not in it, the car will run in some way because the windshield wipers will start working. The vehicle has been brought to the dealership 4 times now with the same problem. They have not yet been able to permanently correct the issue. At most, I have gone 50 mile until the issue comes back. The warning messages will "ding" and appear on screen and the steering wheel will prevent driving any other way than straight forward. There were no other symptoms in the car, the car has been serviced regularly and on schedule by the dealership, and has approx 32K miles at this time. I have been researching the issue in different forums, and it appears that this has been reported as an issue since 2018. Unfortunately, I have yet to see a solution posted on the matter.
Mfg Campaign: 11466420
Recall Date: May 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I am getting an error message to "service shifter", and "service stability". The cars goes into a limp mode. The dash board alarms every error possible. Driving the car is unsafe, as it is unpredictable. When the car is off and the keys are not in it, the car will run in some way because the windshield wipers will start working. The vehicle has been brought to the dealership 4 times now with the same problem. They have not yet been able to permanently correct the issue. At most, I have gone 50 mile until the issue comes back. The warning messages will "ding" and appear on screen and the steering wheel will prevent driving any other way than straight forward. There were no other symptoms in the car, the car has been serviced regularly and on schedule by the dealership, and has approx 32K miles at this time. I have been researching the issue in different forums, and it appears that this has been reported as an issue since 2018. Unfortunately, I have yet to see a solution posted on the matter.
Corrective Action:
I am getting an error message to "service shifter", and "service stability". The cars goes into a limp mode. The dash board alarms every error possible. Driving the car is unsafe, as it is unpredictable. When the car is off and the keys are not in it, the car will run in some way because the windshield wipers will start working. The vehicle has been brought to the dealership 4 times now with the same problem. They have not yet been able to permanently correct the issue. At most, I have gone 50 mile until the issue comes back. The warning messages will "ding" and appear on screen and the steering wheel will prevent driving any other way than straight forward. There were no other symptoms in the car, the car has been serviced regularly and on schedule by the dealership, and has approx 32K miles at this time. I have been researching the issue in different forums, and it appears that this has been reported as an issue since 2018. Unfortunately, I have yet to see a solution posted on the matter.
Additional Notes:
I am getting an error message to "service shifter", and "service stability". The cars goes into a limp mode. The dash board alarms every error possible. Driving the car is unsafe, as it is unpredictable. When the car is off and the keys are not in it, the car will run in some way because the windshield wipers will start working. The vehicle has been brought to the dealership 4 times now with the same problem. They have not yet been able to permanently correct the issue. At most, I have gone 50 mile until the issue comes back. The warning messages will "ding" and appear on screen and the steering wheel will prevent driving any other way than straight forward. There were no other symptoms in the car, the car has been serviced regularly and on schedule by the dealership, and has approx 32K miles at this time. I have been researching the issue in different forums, and it appears that this has been reported as an issue since 2018. Unfortunately, I have yet to see a solution posted on the matter.
Mfg Campaign: 11466420
Recall Date: May 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I am getting an error message to "service shifter", and "service stability". The cars goes into a limp mode. The dash board alarms every error possible. Driving the car is unsafe, as it is unpredictable. When the car is off and the keys are not in it, the car will run in some way because the windshield wipers will start working. The vehicle has been brought to the dealership 4 times now with the same problem. They have not yet been able to permanently correct the issue. At most, I have gone 50 mile until the issue comes back. The warning messages will "ding" and appear on screen and the steering wheel will prevent driving any other way than straight forward. There were no other symptoms in the car, the car has been serviced regularly and on schedule by the dealership, and has approx 32K miles at this time. I have been researching the issue in different forums, and it appears that this has been reported as an issue since 2018. Unfortunately, I have yet to see a solution posted on the matter.
Corrective Action:
I am getting an error message to "service shifter", and "service stability". The cars goes into a limp mode. The dash board alarms every error possible. Driving the car is unsafe, as it is unpredictable. When the car is off and the keys are not in it, the car will run in some way because the windshield wipers will start working. The vehicle has been brought to the dealership 4 times now with the same problem. They have not yet been able to permanently correct the issue. At most, I have gone 50 mile until the issue comes back. The warning messages will "ding" and appear on screen and the steering wheel will prevent driving any other way than straight forward. There were no other symptoms in the car, the car has been serviced regularly and on schedule by the dealership, and has approx 32K miles at this time. I have been researching the issue in different forums, and it appears that this has been reported as an issue since 2018. Unfortunately, I have yet to see a solution posted on the matter.
Additional Notes:
I am getting an error message to "service shifter", and "service stability". The cars goes into a limp mode. The dash board alarms every error possible. Driving the car is unsafe, as it is unpredictable. When the car is off and the keys are not in it, the car will run in some way because the windshield wipers will start working. The vehicle has been brought to the dealership 4 times now with the same problem. They have not yet been able to permanently correct the issue. At most, I have gone 50 mile until the issue comes back. The warning messages will "ding" and appear on screen and the steering wheel will prevent driving any other way than straight forward. There were no other symptoms in the car, the car has been serviced regularly and on schedule by the dealership, and has approx 32K miles at this time. I have been researching the issue in different forums, and it appears that this has been reported as an issue since 2018. Unfortunately, I have yet to see a solution posted on the matter.
Mfg Campaign: 11466420
Recall Date: May 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RECEIVED FCA NOTICE FOR EMISSIONS RECALL Y68 ON MY JEEP WRANGLER. WHY DOES THIS NOT SHOW UP ON YOUR WEBSITE?? CODE IS LW142704 FOR PCM SOFTWARE UPDATE - Y68
Corrective Action:
RECEIVED FCA NOTICE FOR EMISSIONS RECALL Y68 ON MY JEEP WRANGLER. WHY DOES THIS NOT SHOW UP ON YOUR WEBSITE?? CODE IS LW142704 FOR PCM SOFTWARE UPDATE - Y68
Additional Notes:
RECEIVED FCA NOTICE FOR EMISSIONS RECALL Y68 ON MY JEEP WRANGLER. WHY DOES THIS NOT SHOW UP ON YOUR WEBSITE?? CODE IS LW142704 FOR PCM SOFTWARE UPDATE - Y68
Mfg Campaign: 11465993
Recall Date: May 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY HUSBAND AND I HAVE HAD 4 INCIDENTS OF SHAKING OF THIS VEHICLE AFTER TURNING SLIGHTLY WHEN HITTING A BUMP IN THE ROAD WHETHER TRAVELING 45 OR 65 MILES PER HOUR. INITIALLY WHEN LEASED HAD SOME STEERING ISSUES WHICH WE ATTRIBUTED TO TIRE PRESSURE. 1ST INCIDENT OCCURRED 11/20 SENT TO GARAGE AND HAD A STEERING ADJUSTMENT DUE TO RECALL. IN MARCH OF THIS YEAR TWO OTHER INCIDENTS. COMPLAINTS HAVE BEEN SENT TO THE COMPANY, A CASE MANAGER ASSIGNED. CURRENTLY IN THE GARAGE, THE DIAGNOSTIC WAS NEGATIVE AND THE CAR HAD TO BE BROKEN DOWN AND A NEW STABILIZER APPLIED. DID NOT WORK ACCORDING TO TECH, SHAKING WAS WORSE. I AM WAITING TO HEAR FROM CM NO VERBAL CONTACT AT ALL. THE CAR IS UNSAFE. I AM NOT SURE IF ANYONE HAS REPORTED HOWEVER ON LINE REPORTS ON ELECTRONIC MEDIA ARE NUMEROUS. I FEEL IT NEEDS TO BE INVESTIGATED DUE TO THE LAST INCIDENT ON A 4 LANE ROAD PASSING A TRUCK WAS SCARY. I DO THINK DEATH SHOULD BE A REASON AND I THINK IT IS SAD TO HAVE TO CONTACT AN ATTORNEY TO DRIVE SAFETY. LET ME KNOW IF YOU NEED FURTHER DETAILS.
Corrective Action:
MY HUSBAND AND I HAVE HAD 4 INCIDENTS OF SHAKING OF THIS VEHICLE AFTER TURNING SLIGHTLY WHEN HITTING A BUMP IN THE ROAD WHETHER TRAVELING 45 OR 65 MILES PER HOUR. INITIALLY WHEN LEASED HAD SOME STEERING ISSUES WHICH WE ATTRIBUTED TO TIRE PRESSURE. 1ST INCIDENT OCCURRED 11/20 SENT TO GARAGE AND HAD A STEERING ADJUSTMENT DUE TO RECALL. IN MARCH OF THIS YEAR TWO OTHER INCIDENTS. COMPLAINTS HAVE BEEN SENT TO THE COMPANY, A CASE MANAGER ASSIGNED. CURRENTLY IN THE GARAGE, THE DIAGNOSTIC WAS NEGATIVE AND THE CAR HAD TO BE BROKEN DOWN AND A NEW STABILIZER APPLIED. DID NOT WORK ACCORDING TO TECH, SHAKING WAS WORSE. I AM WAITING TO HEAR FROM CM NO VERBAL CONTACT AT ALL. THE CAR IS UNSAFE. I AM NOT SURE IF ANYONE HAS REPORTED HOWEVER ON LINE REPORTS ON ELECTRONIC MEDIA ARE NUMEROUS. I FEEL IT NEEDS TO BE INVESTIGATED DUE TO THE LAST INCIDENT ON A 4 LANE ROAD PASSING A TRUCK WAS SCARY. I DO THINK DEATH SHOULD BE A REASON AND I THINK IT IS SAD TO HAVE TO CONTACT AN ATTORNEY TO DRIVE SAFETY. LET ME KNOW IF YOU NEED FURTHER DETAILS.
Additional Notes:
MY HUSBAND AND I HAVE HAD 4 INCIDENTS OF SHAKING OF THIS VEHICLE AFTER TURNING SLIGHTLY WHEN HITTING A BUMP IN THE ROAD WHETHER TRAVELING 45 OR 65 MILES PER HOUR. INITIALLY WHEN LEASED HAD SOME STEERING ISSUES WHICH WE ATTRIBUTED TO TIRE PRESSURE. 1ST INCIDENT OCCURRED 11/20 SENT TO GARAGE AND HAD A STEERING ADJUSTMENT DUE TO RECALL. IN MARCH OF THIS YEAR TWO OTHER INCIDENTS. COMPLAINTS HAVE BEEN SENT TO THE COMPANY, A CASE MANAGER ASSIGNED. CURRENTLY IN THE GARAGE, THE DIAGNOSTIC WAS NEGATIVE AND THE CAR HAD TO BE BROKEN DOWN AND A NEW STABILIZER APPLIED. DID NOT WORK ACCORDING TO TECH, SHAKING WAS WORSE. I AM WAITING TO HEAR FROM CM NO VERBAL CONTACT AT ALL. THE CAR IS UNSAFE. I AM NOT SURE IF ANYONE HAS REPORTED HOWEVER ON LINE REPORTS ON ELECTRONIC MEDIA ARE NUMEROUS. I FEEL IT NEEDS TO BE INVESTIGATED DUE TO THE LAST INCIDENT ON A 4 LANE ROAD PASSING A TRUCK WAS SCARY. I DO THINK DEATH SHOULD BE A REASON AND I THINK IT IS SAD TO HAVE TO CONTACT AN ATTORNEY TO DRIVE SAFETY. LET ME KNOW IF YOU NEED FURTHER DETAILS.
Mfg Campaign: 11462635
Recall Date: Apr 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
MY HUSBAND AND I HAVE HAD 4 INCIDENTS OF SHAKING OF THIS VEHICLE AFTER TURNING SLIGHTLY WHEN HITTING A BUMP IN THE ROAD WHETHER TRAVELING 45 OR 65 MILES PER HOUR. INITIALLY WHEN LEASED HAD SOME STEERING ISSUES WHICH WE ATTRIBUTED TO TIRE PRESSURE. 1ST INCIDENT OCCURRED 11/20 SENT TO GARAGE AND HAD A STEERING ADJUSTMENT DUE TO RECALL. IN MARCH OF THIS YEAR TWO OTHER INCIDENTS. COMPLAINTS HAVE BEEN SENT TO THE COMPANY, A CASE MANAGER ASSIGNED. CURRENTLY IN THE GARAGE, THE DIAGNOSTIC WAS NEGATIVE AND THE CAR HAD TO BE BROKEN DOWN AND A NEW STABILIZER APPLIED. DID NOT WORK ACCORDING TO TECH, SHAKING WAS WORSE. I AM WAITING TO HEAR FROM CM NO VERBAL CONTACT AT ALL. THE CAR IS UNSAFE. I AM NOT SURE IF ANYONE HAS REPORTED HOWEVER ON LINE REPORTS ON ELECTRONIC MEDIA ARE NUMEROUS. I FEEL IT NEEDS TO BE INVESTIGATED DUE TO THE LAST INCIDENT ON A 4 LANE ROAD PASSING A TRUCK WAS SCARY. I DO THINK DEATH SHOULD BE A REASON AND I THINK IT IS SAD TO HAVE TO CONTACT AN ATTORNEY TO DRIVE SAFETY. LET ME KNOW IF YOU NEED FURTHER DETAILS.
Corrective Action:
MY HUSBAND AND I HAVE HAD 4 INCIDENTS OF SHAKING OF THIS VEHICLE AFTER TURNING SLIGHTLY WHEN HITTING A BUMP IN THE ROAD WHETHER TRAVELING 45 OR 65 MILES PER HOUR. INITIALLY WHEN LEASED HAD SOME STEERING ISSUES WHICH WE ATTRIBUTED TO TIRE PRESSURE. 1ST INCIDENT OCCURRED 11/20 SENT TO GARAGE AND HAD A STEERING ADJUSTMENT DUE TO RECALL. IN MARCH OF THIS YEAR TWO OTHER INCIDENTS. COMPLAINTS HAVE BEEN SENT TO THE COMPANY, A CASE MANAGER ASSIGNED. CURRENTLY IN THE GARAGE, THE DIAGNOSTIC WAS NEGATIVE AND THE CAR HAD TO BE BROKEN DOWN AND A NEW STABILIZER APPLIED. DID NOT WORK ACCORDING TO TECH, SHAKING WAS WORSE. I AM WAITING TO HEAR FROM CM NO VERBAL CONTACT AT ALL. THE CAR IS UNSAFE. I AM NOT SURE IF ANYONE HAS REPORTED HOWEVER ON LINE REPORTS ON ELECTRONIC MEDIA ARE NUMEROUS. I FEEL IT NEEDS TO BE INVESTIGATED DUE TO THE LAST INCIDENT ON A 4 LANE ROAD PASSING A TRUCK WAS SCARY. I DO THINK DEATH SHOULD BE A REASON AND I THINK IT IS SAD TO HAVE TO CONTACT AN ATTORNEY TO DRIVE SAFETY. LET ME KNOW IF YOU NEED FURTHER DETAILS.
Additional Notes:
MY HUSBAND AND I HAVE HAD 4 INCIDENTS OF SHAKING OF THIS VEHICLE AFTER TURNING SLIGHTLY WHEN HITTING A BUMP IN THE ROAD WHETHER TRAVELING 45 OR 65 MILES PER HOUR. INITIALLY WHEN LEASED HAD SOME STEERING ISSUES WHICH WE ATTRIBUTED TO TIRE PRESSURE. 1ST INCIDENT OCCURRED 11/20 SENT TO GARAGE AND HAD A STEERING ADJUSTMENT DUE TO RECALL. IN MARCH OF THIS YEAR TWO OTHER INCIDENTS. COMPLAINTS HAVE BEEN SENT TO THE COMPANY, A CASE MANAGER ASSIGNED. CURRENTLY IN THE GARAGE, THE DIAGNOSTIC WAS NEGATIVE AND THE CAR HAD TO BE BROKEN DOWN AND A NEW STABILIZER APPLIED. DID NOT WORK ACCORDING TO TECH, SHAKING WAS WORSE. I AM WAITING TO HEAR FROM CM NO VERBAL CONTACT AT ALL. THE CAR IS UNSAFE. I AM NOT SURE IF ANYONE HAS REPORTED HOWEVER ON LINE REPORTS ON ELECTRONIC MEDIA ARE NUMEROUS. I FEEL IT NEEDS TO BE INVESTIGATED DUE TO THE LAST INCIDENT ON A 4 LANE ROAD PASSING A TRUCK WAS SCARY. I DO THINK DEATH SHOULD BE A REASON AND I THINK IT IS SAD TO HAVE TO CONTACT AN ATTORNEY TO DRIVE SAFETY. LET ME KNOW IF YOU NEED FURTHER DETAILS.
Mfg Campaign: 11462635
Recall Date: Apr 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
MY HUSBAND AND I HAVE HAD 4 INCIDENTS OF SHAKING OF THIS VEHICLE AFTER TURNING SLIGHTLY WHEN HITTING A BUMP IN THE ROAD WHETHER TRAVELING 45 OR 65 MILES PER HOUR. INITIALLY WHEN LEASED HAD SOME STEERING ISSUES WHICH WE ATTRIBUTED TO TIRE PRESSURE. 1ST INCIDENT OCCURRED 11/20 SENT TO GARAGE AND HAD A STEERING ADJUSTMENT DUE TO RECALL. IN MARCH OF THIS YEAR TWO OTHER INCIDENTS. COMPLAINTS HAVE BEEN SENT TO THE COMPANY, A CASE MANAGER ASSIGNED. CURRENTLY IN THE GARAGE, THE DIAGNOSTIC WAS NEGATIVE AND THE CAR HAD TO BE BROKEN DOWN AND A NEW STABILIZER APPLIED. DID NOT WORK ACCORDING TO TECH, SHAKING WAS WORSE. I AM WAITING TO HEAR FROM CM NO VERBAL CONTACT AT ALL. THE CAR IS UNSAFE. I AM NOT SURE IF ANYONE HAS REPORTED HOWEVER ON LINE REPORTS ON ELECTRONIC MEDIA ARE NUMEROUS. I FEEL IT NEEDS TO BE INVESTIGATED DUE TO THE LAST INCIDENT ON A 4 LANE ROAD PASSING A TRUCK WAS SCARY. I DO THINK DEATH SHOULD BE A REASON AND I THINK IT IS SAD TO HAVE TO CONTACT AN ATTORNEY TO DRIVE SAFETY. LET ME KNOW IF YOU NEED FURTHER DETAILS.
Corrective Action:
MY HUSBAND AND I HAVE HAD 4 INCIDENTS OF SHAKING OF THIS VEHICLE AFTER TURNING SLIGHTLY WHEN HITTING A BUMP IN THE ROAD WHETHER TRAVELING 45 OR 65 MILES PER HOUR. INITIALLY WHEN LEASED HAD SOME STEERING ISSUES WHICH WE ATTRIBUTED TO TIRE PRESSURE. 1ST INCIDENT OCCURRED 11/20 SENT TO GARAGE AND HAD A STEERING ADJUSTMENT DUE TO RECALL. IN MARCH OF THIS YEAR TWO OTHER INCIDENTS. COMPLAINTS HAVE BEEN SENT TO THE COMPANY, A CASE MANAGER ASSIGNED. CURRENTLY IN THE GARAGE, THE DIAGNOSTIC WAS NEGATIVE AND THE CAR HAD TO BE BROKEN DOWN AND A NEW STABILIZER APPLIED. DID NOT WORK ACCORDING TO TECH, SHAKING WAS WORSE. I AM WAITING TO HEAR FROM CM NO VERBAL CONTACT AT ALL. THE CAR IS UNSAFE. I AM NOT SURE IF ANYONE HAS REPORTED HOWEVER ON LINE REPORTS ON ELECTRONIC MEDIA ARE NUMEROUS. I FEEL IT NEEDS TO BE INVESTIGATED DUE TO THE LAST INCIDENT ON A 4 LANE ROAD PASSING A TRUCK WAS SCARY. I DO THINK DEATH SHOULD BE A REASON AND I THINK IT IS SAD TO HAVE TO CONTACT AN ATTORNEY TO DRIVE SAFETY. LET ME KNOW IF YOU NEED FURTHER DETAILS.
Additional Notes:
MY HUSBAND AND I HAVE HAD 4 INCIDENTS OF SHAKING OF THIS VEHICLE AFTER TURNING SLIGHTLY WHEN HITTING A BUMP IN THE ROAD WHETHER TRAVELING 45 OR 65 MILES PER HOUR. INITIALLY WHEN LEASED HAD SOME STEERING ISSUES WHICH WE ATTRIBUTED TO TIRE PRESSURE. 1ST INCIDENT OCCURRED 11/20 SENT TO GARAGE AND HAD A STEERING ADJUSTMENT DUE TO RECALL. IN MARCH OF THIS YEAR TWO OTHER INCIDENTS. COMPLAINTS HAVE BEEN SENT TO THE COMPANY, A CASE MANAGER ASSIGNED. CURRENTLY IN THE GARAGE, THE DIAGNOSTIC WAS NEGATIVE AND THE CAR HAD TO BE BROKEN DOWN AND A NEW STABILIZER APPLIED. DID NOT WORK ACCORDING TO TECH, SHAKING WAS WORSE. I AM WAITING TO HEAR FROM CM NO VERBAL CONTACT AT ALL. THE CAR IS UNSAFE. I AM NOT SURE IF ANYONE HAS REPORTED HOWEVER ON LINE REPORTS ON ELECTRONIC MEDIA ARE NUMEROUS. I FEEL IT NEEDS TO BE INVESTIGATED DUE TO THE LAST INCIDENT ON A 4 LANE ROAD PASSING A TRUCK WAS SCARY. I DO THINK DEATH SHOULD BE A REASON AND I THINK IT IS SAD TO HAVE TO CONTACT AN ATTORNEY TO DRIVE SAFETY. LET ME KNOW IF YOU NEED FURTHER DETAILS.
Mfg Campaign: 11462635
Recall Date: Apr 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
When you try to accelerate on to highway or try to accelerate to change lanes the engine losses power or the power shuts down. Trying to pass and losing power I had to return to my previous lane and forced several vehicles to slam on their brakes in my previous lane so I could return. Loosing power trying to enter the passing lane forced the vehicle to slam on their brakes that I had just merged into. On another 2 other occasions vehicle looses power when trying to merge onto freeway. First occasion I was able to pull off to shoulder to avoid flowing traffic. Second incident there was no shoulder when merging onto freeway. Semi truck changed lanes to avoid my vehicle because I could not accelerate to speed. These incidents seem to happen with altitude and freeway driving speeds. There are no engine codes showing. This recent incident happened in the Shasta pass area.
Corrective Action:
When you try to accelerate on to highway or try to accelerate to change lanes the engine losses power or the power shuts down. Trying to pass and losing power I had to return to my previous lane and forced several vehicles to slam on their brakes in my previous lane so I could return. Loosing power trying to enter the passing lane forced the vehicle to slam on their brakes that I had just merged into. On another 2 other occasions vehicle looses power when trying to merge onto freeway. First occasion I was able to pull off to shoulder to avoid flowing traffic. Second incident there was no shoulder when merging onto freeway. Semi truck changed lanes to avoid my vehicle because I could not accelerate to speed. These incidents seem to happen with altitude and freeway driving speeds. There are no engine codes showing. This recent incident happened in the Shasta pass area.
Additional Notes:
When you try to accelerate on to highway or try to accelerate to change lanes the engine losses power or the power shuts down. Trying to pass and losing power I had to return to my previous lane and forced several vehicles to slam on their brakes in my previous lane so I could return. Loosing power trying to enter the passing lane forced the vehicle to slam on their brakes that I had just merged into. On another 2 other occasions vehicle looses power when trying to merge onto freeway. First occasion I was able to pull off to shoulder to avoid flowing traffic. Second incident there was no shoulder when merging onto freeway. Semi truck changed lanes to avoid my vehicle because I could not accelerate to speed. These incidents seem to happen with altitude and freeway driving speeds. There are no engine codes showing. This recent incident happened in the Shasta pass area.
Mfg Campaign: 11462534
Recall Date: Apr 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When you try to accelerate on to highway or try to accelerate to change lanes the engine losses power or the power shuts down. Trying to pass and losing power I had to return to my previous lane and forced several vehicles to slam on their brakes in my previous lane so I could return. Loosing power trying to enter the passing lane forced the vehicle to slam on their brakes that I had just merged into. On another 2 other occasions vehicle looses power when trying to merge onto freeway. First occasion I was able to pull off to shoulder to avoid flowing traffic. Second incident there was no shoulder when merging onto freeway. Semi truck changed lanes to avoid my vehicle because I could not accelerate to speed. These incidents seem to happen with altitude and freeway driving speeds. There are no engine codes showing. This recent incident happened in the Shasta pass area.
Corrective Action:
When you try to accelerate on to highway or try to accelerate to change lanes the engine losses power or the power shuts down. Trying to pass and losing power I had to return to my previous lane and forced several vehicles to slam on their brakes in my previous lane so I could return. Loosing power trying to enter the passing lane forced the vehicle to slam on their brakes that I had just merged into. On another 2 other occasions vehicle looses power when trying to merge onto freeway. First occasion I was able to pull off to shoulder to avoid flowing traffic. Second incident there was no shoulder when merging onto freeway. Semi truck changed lanes to avoid my vehicle because I could not accelerate to speed. These incidents seem to happen with altitude and freeway driving speeds. There are no engine codes showing. This recent incident happened in the Shasta pass area.
Additional Notes:
When you try to accelerate on to highway or try to accelerate to change lanes the engine losses power or the power shuts down. Trying to pass and losing power I had to return to my previous lane and forced several vehicles to slam on their brakes in my previous lane so I could return. Loosing power trying to enter the passing lane forced the vehicle to slam on their brakes that I had just merged into. On another 2 other occasions vehicle looses power when trying to merge onto freeway. First occasion I was able to pull off to shoulder to avoid flowing traffic. Second incident there was no shoulder when merging onto freeway. Semi truck changed lanes to avoid my vehicle because I could not accelerate to speed. These incidents seem to happen with altitude and freeway driving speeds. There are no engine codes showing. This recent incident happened in the Shasta pass area.
Mfg Campaign: 11462534
Recall Date: Apr 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Jeep Wrangler. The contact stated that the wife was driving the vehicle at 20 MPH when the vehicle's rear-wheel lock activated without any warning. The vehicle was driven home. The vehicle has not been repaired but the dealer was notified. The manufacturer was notified of the failure. The failure mileage was 24994.
Corrective Action:
The contact owns a 2020 Jeep Wrangler. The contact stated that the wife was driving the vehicle at 20 MPH when the vehicle's rear-wheel lock activated without any warning. The vehicle was driven home. The vehicle has not been repaired but the dealer was notified. The manufacturer was notified of the failure. The failure mileage was 24994.
Additional Notes:
The contact owns a 2020 Jeep Wrangler. The contact stated that the wife was driving the vehicle at 20 MPH when the vehicle's rear-wheel lock activated without any warning. The vehicle was driven home. The vehicle has not been repaired but the dealer was notified. The manufacturer was notified of the failure. The failure mileage was 24994.
Mfg Campaign: 11462279
Recall Date: Apr 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel line ruptured above fuel tank causing diesel fuel to pour out while driving. Driver was unaware of the issue. Rear of vehicle and spare tire were covered In diesel fuel. No impact caused this issue and could have caused a fire.
Corrective Action:
Fuel line ruptured above fuel tank causing diesel fuel to pour out while driving. Driver was unaware of the issue. Rear of vehicle and spare tire were covered In diesel fuel. No impact caused this issue and could have caused a fire.
Additional Notes:
Fuel line ruptured above fuel tank causing diesel fuel to pour out while driving. Driver was unaware of the issue. Rear of vehicle and spare tire were covered In diesel fuel. No impact caused this issue and could have caused a fire.
Mfg Campaign: 11462012
Recall Date: Apr 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The rear camera/head unit freezes with an image of what was behind the vehicle when placed in reverse. This recently caused an issue where a group of people walked behind my Jeep while pulling out. Both myself and the group were fortunate enough that I caught one of the people walking behind my Jeep and stopped before backing into them with the backup camera still showing a clear path. This issue has been documented with Jeep and was serviced November of 2021. They replaced the unit but after a few months the new head unit started crashing and I am still having this intermittent issue where the screen shows a static image for the rear view upon placing the Jeep in reverse. No warning lamps or messages are shown. Eventually the watchdog timer times out after about a minute and the system reboots. The head unit will also crash randomly at other times while driving but this is the only instance it puts safety at risk. I would estimate it occurs 2-5% of the time I back out. Before I took the Jeep in for service I documented, in detail, each time the unit crashed and gave it to the service tech, I will send it to you as well when I locate the file. I also attached links to video showing a 2 examples at various different times this occurred, including an instance today. https://photos.app.goo.gl/pvrpoP44CjFHHfvN6 https://photos.app.goo.gl/ALu3dAw6Sarz3jzJ6
Corrective Action:
The rear camera/head unit freezes with an image of what was behind the vehicle when placed in reverse. This recently caused an issue where a group of people walked behind my Jeep while pulling out. Both myself and the group were fortunate enough that I caught one of the people walking behind my Jeep and stopped before backing into them with the backup camera still showing a clear path. This issue has been documented with Jeep and was serviced November of 2021. They replaced the unit but after a few months the new head unit started crashing and I am still having this intermittent issue where the screen shows a static image for the rear view upon placing the Jeep in reverse. No warning lamps or messages are shown. Eventually the watchdog timer times out after about a minute and the system reboots. The head unit will also crash randomly at other times while driving but this is the only instance it puts safety at risk. I would estimate it occurs 2-5% of the time I back out. Before I took the Jeep in for service I documented, in detail, each time the unit crashed and gave it to the service tech, I will send it to you as well when I locate the file. I also attached links to video showing a 2 examples at various different times this occurred, including an instance today. https://photos.app.goo.gl/pvrpoP44CjFHHfvN6 https://photos.app.goo.gl/ALu3dAw6Sarz3jzJ6
Additional Notes:
The rear camera/head unit freezes with an image of what was behind the vehicle when placed in reverse. This recently caused an issue where a group of people walked behind my Jeep while pulling out. Both myself and the group were fortunate enough that I caught one of the people walking behind my Jeep and stopped before backing into them with the backup camera still showing a clear path. This issue has been documented with Jeep and was serviced November of 2021. They replaced the unit but after a few months the new head unit started crashing and I am still having this intermittent issue where the screen shows a static image for the rear view upon placing the Jeep in reverse. No warning lamps or messages are shown. Eventually the watchdog timer times out after about a minute and the system reboots. The head unit will also crash randomly at other times while driving but this is the only instance it puts safety at risk. I would estimate it occurs 2-5% of the time I back out. Before I took the Jeep in for service I documented, in detail, each time the unit crashed and gave it to the service tech, I will send it to you as well when I locate the file. I also attached links to video showing a 2 examples at various different times this occurred, including an instance today. https://photos.app.goo.gl/pvrpoP44CjFHHfvN6 https://photos.app.goo.gl/ALu3dAw6Sarz3jzJ6
Mfg Campaign: 11458985
Recall Date: Mar 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Our jeep has smelled of gas since our first week. We were told is was normal, when the tank is just filled or nearly empty, However It happpens all the time and I see that 14,000 2020 jeep wranglers were recalled. Not mine as I guess I have the larger engine. We do not smell it when the windows are up, but in good weather with windows down or top off, is it extremely disconcerting at stop lights. And we cannot park in a garage to be safe,
Corrective Action:
Our jeep has smelled of gas since our first week. We were told is was normal, when the tank is just filled or nearly empty, However It happpens all the time and I see that 14,000 2020 jeep wranglers were recalled. Not mine as I guess I have the larger engine. We do not smell it when the windows are up, but in good weather with windows down or top off, is it extremely disconcerting at stop lights. And we cannot park in a garage to be safe,
Additional Notes:
Our jeep has smelled of gas since our first week. We were told is was normal, when the tank is just filled or nearly empty, However It happpens all the time and I see that 14,000 2020 jeep wranglers were recalled. Not mine as I guess I have the larger engine. We do not smell it when the windows are up, but in good weather with windows down or top off, is it extremely disconcerting at stop lights. And we cannot park in a garage to be safe,
Mfg Campaign: 11458216
Recall Date: Mar 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Steering is very loose. Large dead and makes it nearly impossible to maintain straight line in lane above 50 mph. Constant micro adjustments whenever vehicle is in motion. Jeep says nothing wrong. Something is very wrong! Recall is needed for this steering safety issue.
Corrective Action:
Steering is very loose. Large dead and makes it nearly impossible to maintain straight line in lane above 50 mph. Constant micro adjustments whenever vehicle is in motion. Jeep says nothing wrong. Something is very wrong! Recall is needed for this steering safety issue.
Additional Notes:
Steering is very loose. Large dead and makes it nearly impossible to maintain straight line in lane above 50 mph. Constant micro adjustments whenever vehicle is in motion. Jeep says nothing wrong. Something is very wrong! Recall is needed for this steering safety issue.
Mfg Campaign: 11455340
Recall Date: Mar 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Jeep Wrangler. The contact stated while driving 75-80 MPH, the temperature gauge indicated “HOT” indicating that the engine was overheating. The contact pulled over to the emergency lane and looked up possible causes for the failure in the Owner’s Manual. The Owners Manuel instructed the contact to turn off the vehicle and wind the windows down which she performed. The Owner’s manual also suggested waiting for 15 minutes before restarting the vehicle. The contact performed the functions as instructed and started the vehicle and proceeded to drive however, the failure recurred. The contact stated that there was smoke coming from the engine and the vehicle lost all of the electronic functions. The brake and steering were the only functions that the contact was able to control. The contact engaged the hazard light and pulled over. The contact lifted the hood, rolled the windows down, and waited for the vehicle to cool down. The vehicle was towed to the local dealer where it was diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified and informed about a refund on towing. The approximate failure mileage was 30,791.
Corrective Action:
The contact owns a 2020 Jeep Wrangler. The contact stated while driving 75-80 MPH, the temperature gauge indicated “HOT” indicating that the engine was overheating. The contact pulled over to the emergency lane and looked up possible causes for the failure in the Owner’s Manual. The Owners Manuel instructed the contact to turn off the vehicle and wind the windows down which she performed. The Owner’s manual also suggested waiting for 15 minutes before restarting the vehicle. The contact performed the functions as instructed and started the vehicle and proceeded to drive however, the failure recurred. The contact stated that there was smoke coming from the engine and the vehicle lost all of the electronic functions. The brake and steering were the only functions that the contact was able to control. The contact engaged the hazard light and pulled over. The contact lifted the hood, rolled the windows down, and waited for the vehicle to cool down. The vehicle was towed to the local dealer where it was diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified and informed about a refund on towing. The approximate failure mileage was 30,791.
Additional Notes:
The contact owns a 2020 Jeep Wrangler. The contact stated while driving 75-80 MPH, the temperature gauge indicated “HOT” indicating that the engine was overheating. The contact pulled over to the emergency lane and looked up possible causes for the failure in the Owner’s Manual. The Owners Manuel instructed the contact to turn off the vehicle and wind the windows down which she performed. The Owner’s manual also suggested waiting for 15 minutes before restarting the vehicle. The contact performed the functions as instructed and started the vehicle and proceeded to drive however, the failure recurred. The contact stated that there was smoke coming from the engine and the vehicle lost all of the electronic functions. The brake and steering were the only functions that the contact was able to control. The contact engaged the hazard light and pulled over. The contact lifted the hood, rolled the windows down, and waited for the vehicle to cool down. The vehicle was towed to the local dealer where it was diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified and informed about a refund on towing. The approximate failure mileage was 30,791.
Mfg Campaign: 11454478
Recall Date: Feb 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Jeep Wrangler. The contact stated while driving 75-80 MPH, the temperature gauge indicated “HOT” indicating that the engine was overheating. The contact pulled over to the emergency lane and looked up possible causes for the failure in the Owner’s Manual. The Owners Manuel instructed the contact to turn off the vehicle and wind the windows down which she performed. The Owner’s manual also suggested waiting for 15 minutes before restarting the vehicle. The contact performed the functions as instructed and started the vehicle and proceeded to drive however, the failure recurred. The contact stated that there was smoke coming from the engine and the vehicle lost all of the electronic functions. The brake and steering were the only functions that the contact was able to control. The contact engaged the hazard light and pulled over. The contact lifted the hood, rolled the windows down, and waited for the vehicle to cool down. The vehicle was towed to the local dealer where it was diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified and informed about a refund on towing. The approximate failure mileage was 30,791.
Corrective Action:
The contact owns a 2020 Jeep Wrangler. The contact stated while driving 75-80 MPH, the temperature gauge indicated “HOT” indicating that the engine was overheating. The contact pulled over to the emergency lane and looked up possible causes for the failure in the Owner’s Manual. The Owners Manuel instructed the contact to turn off the vehicle and wind the windows down which she performed. The Owner’s manual also suggested waiting for 15 minutes before restarting the vehicle. The contact performed the functions as instructed and started the vehicle and proceeded to drive however, the failure recurred. The contact stated that there was smoke coming from the engine and the vehicle lost all of the electronic functions. The brake and steering were the only functions that the contact was able to control. The contact engaged the hazard light and pulled over. The contact lifted the hood, rolled the windows down, and waited for the vehicle to cool down. The vehicle was towed to the local dealer where it was diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified and informed about a refund on towing. The approximate failure mileage was 30,791.
Additional Notes:
The contact owns a 2020 Jeep Wrangler. The contact stated while driving 75-80 MPH, the temperature gauge indicated “HOT” indicating that the engine was overheating. The contact pulled over to the emergency lane and looked up possible causes for the failure in the Owner’s Manual. The Owners Manuel instructed the contact to turn off the vehicle and wind the windows down which she performed. The Owner’s manual also suggested waiting for 15 minutes before restarting the vehicle. The contact performed the functions as instructed and started the vehicle and proceeded to drive however, the failure recurred. The contact stated that there was smoke coming from the engine and the vehicle lost all of the electronic functions. The brake and steering were the only functions that the contact was able to control. The contact engaged the hazard light and pulled over. The contact lifted the hood, rolled the windows down, and waited for the vehicle to cool down. The vehicle was towed to the local dealer where it was diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified and informed about a refund on towing. The approximate failure mileage was 30,791.
Mfg Campaign: 11454478
Recall Date: Feb 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Driving on I-35 North (Texas) in the morning requires driving directly into the sun rise. I utilize my sun visor daily in order to maintain a safe view of the road, where people are frequently driving over 80 miles per hour. One morning on the way to work, I put my sun visor down so that I could see past the sun glare on my windshield. The sun visor then fell from its open position as I went over a bump in the road. At this point, the visor was hanging several inches lower than it normally does, almost completely obscuring my view of the road. The visor was not able to fall completely, because it was attached to the top of the car via electrical wiring. If it had fallen completely, I would have been in a much safer position. I needed to pull over ASAP but was unable to do so due to the construction on the highway and therefore had to hold the visor up with one hand while driving with the other until I could find a safe place to stop. The visor is still in the same state as it was when it initially failed. I have had to tape it up and am therefore unable to use it at all. There is no replacement part for the failed piece of plastic within the visor's housing. It requires replacement of the entire assembly, and that will contain the same part that failed in the first place. This seems to be a fairly common problem and has been discussed at length online, including at this website: https://www.jlwranglerforums.com/forum/threads/sun-visor-fix.44865/
Corrective Action:
Driving on I-35 North (Texas) in the morning requires driving directly into the sun rise. I utilize my sun visor daily in order to maintain a safe view of the road, where people are frequently driving over 80 miles per hour. One morning on the way to work, I put my sun visor down so that I could see past the sun glare on my windshield. The sun visor then fell from its open position as I went over a bump in the road. At this point, the visor was hanging several inches lower than it normally does, almost completely obscuring my view of the road. The visor was not able to fall completely, because it was attached to the top of the car via electrical wiring. If it had fallen completely, I would have been in a much safer position. I needed to pull over ASAP but was unable to do so due to the construction on the highway and therefore had to hold the visor up with one hand while driving with the other until I could find a safe place to stop. The visor is still in the same state as it was when it initially failed. I have had to tape it up and am therefore unable to use it at all. There is no replacement part for the failed piece of plastic within the visor's housing. It requires replacement of the entire assembly, and that will contain the same part that failed in the first place. This seems to be a fairly common problem and has been discussed at length online, including at this website: https://www.jlwranglerforums.com/forum/threads/sun-visor-fix.44865/
Additional Notes:
Driving on I-35 North (Texas) in the morning requires driving directly into the sun rise. I utilize my sun visor daily in order to maintain a safe view of the road, where people are frequently driving over 80 miles per hour. One morning on the way to work, I put my sun visor down so that I could see past the sun glare on my windshield. The sun visor then fell from its open position as I went over a bump in the road. At this point, the visor was hanging several inches lower than it normally does, almost completely obscuring my view of the road. The visor was not able to fall completely, because it was attached to the top of the car via electrical wiring. If it had fallen completely, I would have been in a much safer position. I needed to pull over ASAP but was unable to do so due to the construction on the highway and therefore had to hold the visor up with one hand while driving with the other until I could find a safe place to stop. The visor is still in the same state as it was when it initially failed. I have had to tape it up and am therefore unable to use it at all. There is no replacement part for the failed piece of plastic within the visor's housing. It requires replacement of the entire assembly, and that will contain the same part that failed in the first place. This seems to be a fairly common problem and has been discussed at length online, including at this website: https://www.jlwranglerforums.com/forum/threads/sun-visor-fix.44865/
Mfg Campaign: 11453254
Recall Date: Feb 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving down freeway and all power cut out, pulled over and power came back on. A week later my service 4x4 light came on. I tried to put in 4wd and it got stuck, would not go into 4wd. I had to use excessive force to push stick back to 2wd. I called local dealership to set up an appoint. Service advisor told me he already knew what was wrong with it and that I would have to pay out of pocket because its not being covered by Chryler warranty regardless of mileage and with in warranty timeframe. He said it is a "common problem" because these vehicles have soybased wiring and attracts rodents. Took my vehicle in thinking that he must be wrong, but the technician identified that my wiring is damaged. The dealership refused to submit the claim to Chrysler corp nor would they put down their statement about the "soy based wiring" when I raised legal issues, they refused to work on my vehicle even if I paid as they stated" they dont want the publicity". I was never informed on purchase that the vehicle i purchased had this safety issue. Work order states damage but eludes specific cause on invoice, no repairs were done, service 4wd light still on, I only have 2wd, all dealerships in area are owned by same group who sold me this vehicle and no appoints for 1 to 2 months available.
Corrective Action:
I was driving down freeway and all power cut out, pulled over and power came back on. A week later my service 4x4 light came on. I tried to put in 4wd and it got stuck, would not go into 4wd. I had to use excessive force to push stick back to 2wd. I called local dealership to set up an appoint. Service advisor told me he already knew what was wrong with it and that I would have to pay out of pocket because its not being covered by Chryler warranty regardless of mileage and with in warranty timeframe. He said it is a "common problem" because these vehicles have soybased wiring and attracts rodents. Took my vehicle in thinking that he must be wrong, but the technician identified that my wiring is damaged. The dealership refused to submit the claim to Chrysler corp nor would they put down their statement about the "soy based wiring" when I raised legal issues, they refused to work on my vehicle even if I paid as they stated" they dont want the publicity". I was never informed on purchase that the vehicle i purchased had this safety issue. Work order states damage but eludes specific cause on invoice, no repairs were done, service 4wd light still on, I only have 2wd, all dealerships in area are owned by same group who sold me this vehicle and no appoints for 1 to 2 months available.
Additional Notes:
I was driving down freeway and all power cut out, pulled over and power came back on. A week later my service 4x4 light came on. I tried to put in 4wd and it got stuck, would not go into 4wd. I had to use excessive force to push stick back to 2wd. I called local dealership to set up an appoint. Service advisor told me he already knew what was wrong with it and that I would have to pay out of pocket because its not being covered by Chryler warranty regardless of mileage and with in warranty timeframe. He said it is a "common problem" because these vehicles have soybased wiring and attracts rodents. Took my vehicle in thinking that he must be wrong, but the technician identified that my wiring is damaged. The dealership refused to submit the claim to Chrysler corp nor would they put down their statement about the "soy based wiring" when I raised legal issues, they refused to work on my vehicle even if I paid as they stated" they dont want the publicity". I was never informed on purchase that the vehicle i purchased had this safety issue. Work order states damage but eludes specific cause on invoice, no repairs were done, service 4wd light still on, I only have 2wd, all dealerships in area are owned by same group who sold me this vehicle and no appoints for 1 to 2 months available.
Mfg Campaign: 11449809
Recall Date: Feb 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving down the highway, hit a pothole, and the vehicle started to shake very violently. Was unable to control the vehicle and crashed against the guardrail causing damage to the vehicle. This happened on January 22, 2022, in San Antonio, Texas.
Corrective Action:
While driving down the highway, hit a pothole, and the vehicle started to shake very violently. Was unable to control the vehicle and crashed against the guardrail causing damage to the vehicle. This happened on January 22, 2022, in San Antonio, Texas.
Additional Notes:
While driving down the highway, hit a pothole, and the vehicle started to shake very violently. Was unable to control the vehicle and crashed against the guardrail causing damage to the vehicle. This happened on January 22, 2022, in San Antonio, Texas.
Mfg Campaign: 11448982
Recall Date: Jan 26, 2022
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