JEEP WRANGLER 2020

Complete listing of complaints and recalls for this vehicle

617
Complaints
15
Recalls

Complaints & Recalls

617 Complaints 15 Recalls

Official Safety Recalls - Important!

15 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 24V676000 SAFETY RECALL
46 Vehicles Affected
Recall Date: Sep 12, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
FREE Recall Solution:
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 77B
Notice Date: Sep 26, 2024
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V652000 SAFETY RECALL
32.9K Vehicles Affected
Recall Date: Sep 5, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Potential Risk:
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 30B
Notice Date: Oct 3, 2024
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V191000 SAFETY RECALL
35.8K Vehicles Affected
Recall Date: Mar 23, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 28A
Notice Date: Apr 6, 2023
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V116000 SAFETY RECALL
69.2K Vehicles Affected
Recall Date: Feb 23, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Potential Risk:
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 19A
Notice Date: Nov 16, 2023
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V767000 SAFETY RECALL
60.4K Vehicles Affected
Recall Date: Oct 13, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Z96
Notice Date: Oct 17, 2023
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V638000 SAFETY RECALL
7.9K Vehicles Affected
Recall Date: Aug 25, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Z86
Notice Date: Oct 6, 2022
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V665000 SAFETY RECALL
14.4K Vehicles Affected
Recall Date: Aug 26, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of fire.
FREE Recall Solution:
Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y10.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Y10
Notice Date: Sep 10, 2021
Recall Date: Aug 26, 2021
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V028000 SAFETY RECALL
42.9K Vehicles Affected
Recall Date: Jan 28, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Potential Risk:
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FREE Recall Solution:
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Y01
Notice Date: Mar 4, 2021
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 20V191000 SAFETY RECALL
319.6K Vehicles Affected
Recall Date: Apr 2, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
The lingering rearview image can distract the driver, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: W30-W37
Notice Date: Apr 27, 2020
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V124000 SAFETY RECALL
33.2K Vehicles Affected
Recall Date: Mar 3, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Potential Risk:
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: W12
Notice Date: Apr 30, 2020
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V042000 SAFETY RECALL
3K Vehicles Affected
Recall Date: Jan 24, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.

Potential Risk:
The improper weld may allow the lower control arm to separate from the axle which can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W01.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: W01
Notice Date: Feb 27, 2020
Recall Date: Jan 24, 2020

Consumer Complaints

617 Complaints
Chrysler (fca Us, Llc)
Campaign: 11448982 Other
Jan 26, 2022
Defect Description:

SUSPENSION

Potential Consequences:

While driving down the highway, hit a pothole, and the vehicle started to shake very violently. Was unable to control the vehicle and crashed against the guardrail causing damage to the vehicle. This happened on January 22, 2022, in San Antonio, Texas.

Corrective Action:

While driving down the highway, hit a pothole, and the vehicle started to shake very violently. Was unable to control the vehicle and crashed against the guardrail causing damage to the vehicle. This happened on January 22, 2022, in San Antonio, Texas.

Additional Notes:

While driving down the highway, hit a pothole, and the vehicle started to shake very violently. Was unable to control the vehicle and crashed against the guardrail causing damage to the vehicle. This happened on January 22, 2022, in San Antonio, Texas.

Manufacturer: JEEP
Mfg Campaign: 11448982
Notice Date: Jan 26, 2022
Recall Date: Jan 26, 2022
Chrysler (fca Us, Llc)
Campaign: 11447272 Other
Jan 12, 2022
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Windshield cracked in cold with defroster on from top of windshield down between steering wheel and rear view mirror. Upon research this is a common problem in the cold and could cause visibility issues in cold weather states.

Corrective Action:

Windshield cracked in cold with defroster on from top of windshield down between steering wheel and rear view mirror. Upon research this is a common problem in the cold and could cause visibility issues in cold weather states.

Additional Notes:

Windshield cracked in cold with defroster on from top of windshield down between steering wheel and rear view mirror. Upon research this is a common problem in the cold and could cause visibility issues in cold weather states.

Manufacturer: JEEP
Mfg Campaign: 11447272
Notice Date: Jan 12, 2022
Recall Date: Jan 12, 2022
Chrysler (fca Us, Llc)
Campaign: 11447109 Other
Jan 11, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

I have a 2020 JL Rubicon with manual transmission and 15,970 miles on the vehicle. I have taken it into my local dealer twice for clutch recall issues, the latest in November 2021. 3 weeks later my clutch failed in the middle of a 5 lane highway; there was a terrible grinding noise and a burning smell and the vehicle came to a halt within 30 seconds. I was extremely lucky to be able to get over to the shoulder before it died in the middle of the highway. I had the vehicle towed to the nearest dealer and they say the clutch failed due to user error and I need to pay $4500 for repair. I opened a case and it was summarily closed one day later, with FCA providing the same user error answer based on the notes from the dealership. The issue with the manual transmission in this model is well known, as any search of Jeep forums will tell you, and FCA has consistently denied any responsibility.

Corrective Action:

I have a 2020 JL Rubicon with manual transmission and 15,970 miles on the vehicle. I have taken it into my local dealer twice for clutch recall issues, the latest in November 2021. 3 weeks later my clutch failed in the middle of a 5 lane highway; there was a terrible grinding noise and a burning smell and the vehicle came to a halt within 30 seconds. I was extremely lucky to be able to get over to the shoulder before it died in the middle of the highway. I had the vehicle towed to the nearest dealer and they say the clutch failed due to user error and I need to pay $4500 for repair. I opened a case and it was summarily closed one day later, with FCA providing the same user error answer based on the notes from the dealership. The issue with the manual transmission in this model is well known, as any search of Jeep forums will tell you, and FCA has consistently denied any responsibility.

Additional Notes:

I have a 2020 JL Rubicon with manual transmission and 15,970 miles on the vehicle. I have taken it into my local dealer twice for clutch recall issues, the latest in November 2021. 3 weeks later my clutch failed in the middle of a 5 lane highway; there was a terrible grinding noise and a burning smell and the vehicle came to a halt within 30 seconds. I was extremely lucky to be able to get over to the shoulder before it died in the middle of the highway. I had the vehicle towed to the nearest dealer and they say the clutch failed due to user error and I need to pay $4500 for repair. I opened a case and it was summarily closed one day later, with FCA providing the same user error answer based on the notes from the dealership. The issue with the manual transmission in this model is well known, as any search of Jeep forums will tell you, and FCA has consistently denied any responsibility.

Manufacturer: JEEP
Mfg Campaign: 11447109
Notice Date: Jan 11, 2022
Recall Date: Jan 11, 2022
Chrysler (fca Us, Llc)
Campaign: 11446457 Other
Jan 6, 2022
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 21V665000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 21V665000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 21V665000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: JEEP
Mfg Campaign: 11446457
Notice Date: Jan 6, 2022
Recall Date: Jan 6, 2022
Chrysler (fca Us, Llc)
Campaign: 11445751 Other
Dec 31, 2021
Defect Description:

STEERING

Potential Consequences:

a safety issue that has been termed the Jeep "death wobble" has occurred numerous times over the past 6 months . When a bump or pothole is confronted , there is a violent shaking of the steering wheel and front end and it takes anywhere from 5-15 seconds to resume control of the vehicle . This usually occurs at a speed of 55-65 miles per hour . control of the vehicle is virtually impossible when this occurs and only resumes stability when speed of the vehicle declines. Three repairs have been attempted to correct the issue , with genuine Chrysler parts used , but to no avail. This safety issue and dangerous condition has been documented with Chrysler since 2010 and there are 2 class action lawsuits still in place vs. Chrysler, the most recent being one regarding 2018-2020 jeep wranglers , filed in California.

Corrective Action:

a safety issue that has been termed the Jeep "death wobble" has occurred numerous times over the past 6 months . When a bump or pothole is confronted , there is a violent shaking of the steering wheel and front end and it takes anywhere from 5-15 seconds to resume control of the vehicle . This usually occurs at a speed of 55-65 miles per hour . control of the vehicle is virtually impossible when this occurs and only resumes stability when speed of the vehicle declines. Three repairs have been attempted to correct the issue , with genuine Chrysler parts used , but to no avail. This safety issue and dangerous condition has been documented with Chrysler since 2010 and there are 2 class action lawsuits still in place vs. Chrysler, the most recent being one regarding 2018-2020 jeep wranglers , filed in California.

Additional Notes:

a safety issue that has been termed the Jeep "death wobble" has occurred numerous times over the past 6 months . When a bump or pothole is confronted , there is a violent shaking of the steering wheel and front end and it takes anywhere from 5-15 seconds to resume control of the vehicle . This usually occurs at a speed of 55-65 miles per hour . control of the vehicle is virtually impossible when this occurs and only resumes stability when speed of the vehicle declines. Three repairs have been attempted to correct the issue , with genuine Chrysler parts used , but to no avail. This safety issue and dangerous condition has been documented with Chrysler since 2010 and there are 2 class action lawsuits still in place vs. Chrysler, the most recent being one regarding 2018-2020 jeep wranglers , filed in California.

Manufacturer: JEEP
Mfg Campaign: 11445751
Notice Date: Dec 31, 2021
Recall Date: Dec 31, 2021
Chrysler (fca Us, Llc)
Campaign: 11445751 Other
Dec 31, 2021
Defect Description:

SUSPENSION

Potential Consequences:

a safety issue that has been termed the Jeep "death wobble" has occurred numerous times over the past 6 months . When a bump or pothole is confronted , there is a violent shaking of the steering wheel and front end and it takes anywhere from 5-15 seconds to resume control of the vehicle . This usually occurs at a speed of 55-65 miles per hour . control of the vehicle is virtually impossible when this occurs and only resumes stability when speed of the vehicle declines. Three repairs have been attempted to correct the issue , with genuine Chrysler parts used , but to no avail. This safety issue and dangerous condition has been documented with Chrysler since 2010 and there are 2 class action lawsuits still in place vs. Chrysler, the most recent being one regarding 2018-2020 jeep wranglers , filed in California.

Corrective Action:

a safety issue that has been termed the Jeep "death wobble" has occurred numerous times over the past 6 months . When a bump or pothole is confronted , there is a violent shaking of the steering wheel and front end and it takes anywhere from 5-15 seconds to resume control of the vehicle . This usually occurs at a speed of 55-65 miles per hour . control of the vehicle is virtually impossible when this occurs and only resumes stability when speed of the vehicle declines. Three repairs have been attempted to correct the issue , with genuine Chrysler parts used , but to no avail. This safety issue and dangerous condition has been documented with Chrysler since 2010 and there are 2 class action lawsuits still in place vs. Chrysler, the most recent being one regarding 2018-2020 jeep wranglers , filed in California.

Additional Notes:

a safety issue that has been termed the Jeep "death wobble" has occurred numerous times over the past 6 months . When a bump or pothole is confronted , there is a violent shaking of the steering wheel and front end and it takes anywhere from 5-15 seconds to resume control of the vehicle . This usually occurs at a speed of 55-65 miles per hour . control of the vehicle is virtually impossible when this occurs and only resumes stability when speed of the vehicle declines. Three repairs have been attempted to correct the issue , with genuine Chrysler parts used , but to no avail. This safety issue and dangerous condition has been documented with Chrysler since 2010 and there are 2 class action lawsuits still in place vs. Chrysler, the most recent being one regarding 2018-2020 jeep wranglers , filed in California.

Manufacturer: JEEP
Mfg Campaign: 11445751
Notice Date: Dec 31, 2021
Recall Date: Dec 31, 2021
Chrysler (fca Us, Llc)
Campaign: 11445292 Other
Dec 28, 2021
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Driving on the interstate with cruise control set at 79 mph (dash has digital indicator of cruise control speed, as well) and the vehicle kept accelerating upwards of 90 mph without touching the buttons or gas. Then speed would drop/deceleration would occur intermittently going down as much as 9 mph before I stopped cruise control. I had to pull the vehicle off the interstate, turn it off and back on to enable cruise control to safely function again.

Corrective Action:

Driving on the interstate with cruise control set at 79 mph (dash has digital indicator of cruise control speed, as well) and the vehicle kept accelerating upwards of 90 mph without touching the buttons or gas. Then speed would drop/deceleration would occur intermittently going down as much as 9 mph before I stopped cruise control. I had to pull the vehicle off the interstate, turn it off and back on to enable cruise control to safely function again.

Additional Notes:

Driving on the interstate with cruise control set at 79 mph (dash has digital indicator of cruise control speed, as well) and the vehicle kept accelerating upwards of 90 mph without touching the buttons or gas. Then speed would drop/deceleration would occur intermittently going down as much as 9 mph before I stopped cruise control. I had to pull the vehicle off the interstate, turn it off and back on to enable cruise control to safely function again.

Manufacturer: JEEP
Mfg Campaign: 11445292
Notice Date: Dec 28, 2021
Recall Date: Dec 28, 2021
Chrysler (fca Us, Llc)
Campaign: 11445350 Other
Dec 28, 2021
Defect Description:

STEERING

Potential Consequences:

Southbound on I75 in Tipp City, Ohio it was windy 15 -20 mph. Driving in right lane, experienced a burst of wind which placed me into the middle lane, fortunately no vehicle occupied this immediate lane. Vehicles forward of me showed no signs of being effected by the wind, very fortunate no one had been beside me. This is not the first time similar loss of control has happened, I’m almost afraid to drive this Jeep on highways at this point. In-town, Jeep needs constant input to keep in lane, wanders constantly.

Corrective Action:

Southbound on I75 in Tipp City, Ohio it was windy 15 -20 mph. Driving in right lane, experienced a burst of wind which placed me into the middle lane, fortunately no vehicle occupied this immediate lane. Vehicles forward of me showed no signs of being effected by the wind, very fortunate no one had been beside me. This is not the first time similar loss of control has happened, I’m almost afraid to drive this Jeep on highways at this point. In-town, Jeep needs constant input to keep in lane, wanders constantly.

Additional Notes:

Southbound on I75 in Tipp City, Ohio it was windy 15 -20 mph. Driving in right lane, experienced a burst of wind which placed me into the middle lane, fortunately no vehicle occupied this immediate lane. Vehicles forward of me showed no signs of being effected by the wind, very fortunate no one had been beside me. This is not the first time similar loss of control has happened, I’m almost afraid to drive this Jeep on highways at this point. In-town, Jeep needs constant input to keep in lane, wanders constantly.

Manufacturer: JEEP
Mfg Campaign: 11445350
Notice Date: Dec 28, 2021
Recall Date: Dec 28, 2021
Chrysler (fca Us, Llc)
Campaign: 11445176 Other
Dec 27, 2021
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

When driving at below freezing temperatures at night during snow storms, snow/ice will accumulate on and completely cover the headlight lenses rendering the headlights unusable. This is a problem primarily for vehicles with LED headlights. The problem happens on both the primary headlights and the fog lights

Corrective Action:

When driving at below freezing temperatures at night during snow storms, snow/ice will accumulate on and completely cover the headlight lenses rendering the headlights unusable. This is a problem primarily for vehicles with LED headlights. The problem happens on both the primary headlights and the fog lights

Additional Notes:

When driving at below freezing temperatures at night during snow storms, snow/ice will accumulate on and completely cover the headlight lenses rendering the headlights unusable. This is a problem primarily for vehicles with LED headlights. The problem happens on both the primary headlights and the fog lights

Manufacturer: JEEP
Mfg Campaign: 11445176
Notice Date: Dec 27, 2021
Recall Date: Dec 27, 2021
Chrysler (fca Us, Llc)
Campaign: 11444346 Other
Dec 19, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

While driving at highway speed into sun glare, the driver’s side sunvisor spontaneously detached from the support arm, fell down , and obstructed my view causing me to take emergency action to regain full traffic / road vision. I safely pulled to side of the road. No collisions or injury occurred but this could have easily resulted in a crash. Further inspection showed the plastic snapped allowing the visor arm to detach from its mount on the windshield frame causing it to fall into field of view. Unquestionably a safety concern and a design flaw.

Corrective Action:

While driving at highway speed into sun glare, the driver’s side sunvisor spontaneously detached from the support arm, fell down , and obstructed my view causing me to take emergency action to regain full traffic / road vision. I safely pulled to side of the road. No collisions or injury occurred but this could have easily resulted in a crash. Further inspection showed the plastic snapped allowing the visor arm to detach from its mount on the windshield frame causing it to fall into field of view. Unquestionably a safety concern and a design flaw.

Additional Notes:

While driving at highway speed into sun glare, the driver’s side sunvisor spontaneously detached from the support arm, fell down , and obstructed my view causing me to take emergency action to regain full traffic / road vision. I safely pulled to side of the road. No collisions or injury occurred but this could have easily resulted in a crash. Further inspection showed the plastic snapped allowing the visor arm to detach from its mount on the windshield frame causing it to fall into field of view. Unquestionably a safety concern and a design flaw.

Manufacturer: JEEP
Mfg Campaign: 11444346
Notice Date: Dec 19, 2021
Recall Date: Dec 19, 2021
Chrysler (fca Us, Llc)
Campaign: 11441429 Other
Nov 23, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

I was driving down the interstate and the sun visor fell and obstructed my view. I had to manipulate it back to the clip to get it to stay out of my way, all while driving at high speeds and in traffic. Doing an online search I see where the visor is defective in many of these vehicles. Luckily I wasn't involved in an accident, but the potential was there as the visor broke and dangled in my view of the road at Interstate speeds. I found this image and mine looks the same. https://www.jlwranglerforums.com/forum/attachments/20190914_175938-jpg.228307/

Corrective Action:

I was driving down the interstate and the sun visor fell and obstructed my view. I had to manipulate it back to the clip to get it to stay out of my way, all while driving at high speeds and in traffic. Doing an online search I see where the visor is defective in many of these vehicles. Luckily I wasn't involved in an accident, but the potential was there as the visor broke and dangled in my view of the road at Interstate speeds. I found this image and mine looks the same. https://www.jlwranglerforums.com/forum/attachments/20190914_175938-jpg.228307/

Additional Notes:

I was driving down the interstate and the sun visor fell and obstructed my view. I had to manipulate it back to the clip to get it to stay out of my way, all while driving at high speeds and in traffic. Doing an online search I see where the visor is defective in many of these vehicles. Luckily I wasn't involved in an accident, but the potential was there as the visor broke and dangled in my view of the road at Interstate speeds. I found this image and mine looks the same. https://www.jlwranglerforums.com/forum/attachments/20190914_175938-jpg.228307/

Manufacturer: JEEP
Mfg Campaign: 11441429
Notice Date: Nov 23, 2021
Recall Date: Nov 23, 2021
Chrysler (fca Us, Llc)
Campaign: 11441429 Other
Nov 23, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I was driving down the interstate and the sun visor fell and obstructed my view. I had to manipulate it back to the clip to get it to stay out of my way, all while driving at high speeds and in traffic. Doing an online search I see where the visor is defective in many of these vehicles. Luckily I wasn't involved in an accident, but the potential was there as the visor broke and dangled in my view of the road at Interstate speeds. I found this image and mine looks the same. https://www.jlwranglerforums.com/forum/attachments/20190914_175938-jpg.228307/

Corrective Action:

I was driving down the interstate and the sun visor fell and obstructed my view. I had to manipulate it back to the clip to get it to stay out of my way, all while driving at high speeds and in traffic. Doing an online search I see where the visor is defective in many of these vehicles. Luckily I wasn't involved in an accident, but the potential was there as the visor broke and dangled in my view of the road at Interstate speeds. I found this image and mine looks the same. https://www.jlwranglerforums.com/forum/attachments/20190914_175938-jpg.228307/

Additional Notes:

I was driving down the interstate and the sun visor fell and obstructed my view. I had to manipulate it back to the clip to get it to stay out of my way, all while driving at high speeds and in traffic. Doing an online search I see where the visor is defective in many of these vehicles. Luckily I wasn't involved in an accident, but the potential was there as the visor broke and dangled in my view of the road at Interstate speeds. I found this image and mine looks the same. https://www.jlwranglerforums.com/forum/attachments/20190914_175938-jpg.228307/

Manufacturer: JEEP
Mfg Campaign: 11441429
Notice Date: Nov 23, 2021
Recall Date: Nov 23, 2021
Chrysler (fca Us, Llc)
Campaign: 11440506 Other
Nov 15, 2021
Defect Description:

STEERING

Potential Consequences:

Violent shaking (Jeep Death Wobble) when vehicle is going 45+MPH and hits uneven uneven, rough road. A little bump will result in the front wheels and whole steering column to uncontrollably shake and can only be stopped by coming to a stop.

Corrective Action:

Violent shaking (Jeep Death Wobble) when vehicle is going 45+MPH and hits uneven uneven, rough road. A little bump will result in the front wheels and whole steering column to uncontrollably shake and can only be stopped by coming to a stop.

Additional Notes:

Violent shaking (Jeep Death Wobble) when vehicle is going 45+MPH and hits uneven uneven, rough road. A little bump will result in the front wheels and whole steering column to uncontrollably shake and can only be stopped by coming to a stop.

Manufacturer: JEEP
Mfg Campaign: 11440506
Notice Date: Nov 15, 2021
Recall Date: Nov 15, 2021
Chrysler (fca Us, Llc)
Campaign: 11439104 Other
Nov 2, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

There is fuel smell inside and outside of vehicle as fuel is leaking. it's getting worse day by day putting myself & passengers at risk and vehicle catching fire. I've shown it to the dealer but they have not done anything about it as yet for the past 2 months.

Corrective Action:

There is fuel smell inside and outside of vehicle as fuel is leaking. it's getting worse day by day putting myself & passengers at risk and vehicle catching fire. I've shown it to the dealer but they have not done anything about it as yet for the past 2 months.

Additional Notes:

There is fuel smell inside and outside of vehicle as fuel is leaking. it's getting worse day by day putting myself & passengers at risk and vehicle catching fire. I've shown it to the dealer but they have not done anything about it as yet for the past 2 months.

Manufacturer: JEEP
Mfg Campaign: 11439104
Notice Date: Nov 2, 2021
Recall Date: Nov 2, 2021
Chrysler (fca Us, Llc)
Campaign: 11437221 Other
Oct 18, 2021
Defect Description:

SEATS

Potential Consequences:

As I moved the passenger seat forward to allow access to the backseat I heard plastic break. The seat will not go back in it's up right and locked position. The seat could move freely forward when breaking and backwards when accelerating. The vehicle is under warranty and I took it to the dealership and they told me they have to order the seat bracket in order to fix it and that would take 4 to 5 weeks at the earliest. This vehicle is unsafe to drive in this condition and others should be warned of these defective plastic parts used in the seat. I cannot utilize my vehicle to transport anybody because of it being a safety risk to any passenger as well as myself do to the seat not being able to perform accurate side airbag protection. This same problem has been reported by other people on Jeep Forms. I just spoke to Jeep Parts manager to find out when my part will be available and she said there is a backlog of over 85 customers with Jeeps with the identical problem and the parts are not currently available so this is NOT an isolated issue and IS NOT BEING REMEDIED QUICKLY TO PRECLUDE A SERIOUS INJURY.

Corrective Action:

As I moved the passenger seat forward to allow access to the backseat I heard plastic break. The seat will not go back in it's up right and locked position. The seat could move freely forward when breaking and backwards when accelerating. The vehicle is under warranty and I took it to the dealership and they told me they have to order the seat bracket in order to fix it and that would take 4 to 5 weeks at the earliest. This vehicle is unsafe to drive in this condition and others should be warned of these defective plastic parts used in the seat. I cannot utilize my vehicle to transport anybody because of it being a safety risk to any passenger as well as myself do to the seat not being able to perform accurate side airbag protection. This same problem has been reported by other people on Jeep Forms. I just spoke to Jeep Parts manager to find out when my part will be available and she said there is a backlog of over 85 customers with Jeeps with the identical problem and the parts are not currently available so this is NOT an isolated issue and IS NOT BEING REMEDIED QUICKLY TO PRECLUDE A SERIOUS INJURY.

Additional Notes:

As I moved the passenger seat forward to allow access to the backseat I heard plastic break. The seat will not go back in it's up right and locked position. The seat could move freely forward when breaking and backwards when accelerating. The vehicle is under warranty and I took it to the dealership and they told me they have to order the seat bracket in order to fix it and that would take 4 to 5 weeks at the earliest. This vehicle is unsafe to drive in this condition and others should be warned of these defective plastic parts used in the seat. I cannot utilize my vehicle to transport anybody because of it being a safety risk to any passenger as well as myself do to the seat not being able to perform accurate side airbag protection. This same problem has been reported by other people on Jeep Forms. I just spoke to Jeep Parts manager to find out when my part will be available and she said there is a backlog of over 85 customers with Jeeps with the identical problem and the parts are not currently available so this is NOT an isolated issue and IS NOT BEING REMEDIED QUICKLY TO PRECLUDE A SERIOUS INJURY.

Manufacturer: JEEP
Mfg Campaign: 11437221
Notice Date: Oct 18, 2021
Recall Date: Oct 18, 2021
Chrysler (fca Us, Llc)
Campaign: 11435432 Other
Oct 4, 2021
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

*Radio, navigation / all sound loss (intermittently) *Radio freezes as well as display (intermittently) *Blind spot warning - beeps at inappropriate times for example when 2 lanes turn left it beeps making you think you are going to hit someone *Back-up Camera - freezes on screen and/or turns black *climate control - does not remain on the setting you put it on *bluetooth - randomly begins to play something when it should not *vehicle is turned off, door closed and locked, but radio will remain on and continue to play in vehicle. All of these things cause immense distraction and pose great danger to a driver as well as other drivers on the road. This vehicle had a little over 4,000 miles on it when I purchased it. Purchased dec 2020 and Uconnect replaced by dealer early 2021. The same issues are occurring with the replacement system. Took jeep in today, on 10/4/2021 and they say they have ordered another Uconnect system however, I doubt it will fix these issues. Very disappointed in this vehicle for it to be such an expensive purchase.

Corrective Action:

*Radio, navigation / all sound loss (intermittently) *Radio freezes as well as display (intermittently) *Blind spot warning - beeps at inappropriate times for example when 2 lanes turn left it beeps making you think you are going to hit someone *Back-up Camera - freezes on screen and/or turns black *climate control - does not remain on the setting you put it on *bluetooth - randomly begins to play something when it should not *vehicle is turned off, door closed and locked, but radio will remain on and continue to play in vehicle. All of these things cause immense distraction and pose great danger to a driver as well as other drivers on the road. This vehicle had a little over 4,000 miles on it when I purchased it. Purchased dec 2020 and Uconnect replaced by dealer early 2021. The same issues are occurring with the replacement system. Took jeep in today, on 10/4/2021 and they say they have ordered another Uconnect system however, I doubt it will fix these issues. Very disappointed in this vehicle for it to be such an expensive purchase.

Additional Notes:

*Radio, navigation / all sound loss (intermittently) *Radio freezes as well as display (intermittently) *Blind spot warning - beeps at inappropriate times for example when 2 lanes turn left it beeps making you think you are going to hit someone *Back-up Camera - freezes on screen and/or turns black *climate control - does not remain on the setting you put it on *bluetooth - randomly begins to play something when it should not *vehicle is turned off, door closed and locked, but radio will remain on and continue to play in vehicle. All of these things cause immense distraction and pose great danger to a driver as well as other drivers on the road. This vehicle had a little over 4,000 miles on it when I purchased it. Purchased dec 2020 and Uconnect replaced by dealer early 2021. The same issues are occurring with the replacement system. Took jeep in today, on 10/4/2021 and they say they have ordered another Uconnect system however, I doubt it will fix these issues. Very disappointed in this vehicle for it to be such an expensive purchase.

Manufacturer: JEEP
Mfg Campaign: 11435432
Notice Date: Oct 4, 2021
Recall Date: Oct 4, 2021
Chrysler (fca Us, Llc)
Campaign: 11435432 Other
Oct 4, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

*Radio, navigation / all sound loss (intermittently) *Radio freezes as well as display (intermittently) *Blind spot warning - beeps at inappropriate times for example when 2 lanes turn left it beeps making you think you are going to hit someone *Back-up Camera - freezes on screen and/or turns black *climate control - does not remain on the setting you put it on *bluetooth - randomly begins to play something when it should not *vehicle is turned off, door closed and locked, but radio will remain on and continue to play in vehicle. All of these things cause immense distraction and pose great danger to a driver as well as other drivers on the road. This vehicle had a little over 4,000 miles on it when I purchased it. Purchased dec 2020 and Uconnect replaced by dealer early 2021. The same issues are occurring with the replacement system. Took jeep in today, on 10/4/2021 and they say they have ordered another Uconnect system however, I doubt it will fix these issues. Very disappointed in this vehicle for it to be such an expensive purchase.

Corrective Action:

*Radio, navigation / all sound loss (intermittently) *Radio freezes as well as display (intermittently) *Blind spot warning - beeps at inappropriate times for example when 2 lanes turn left it beeps making you think you are going to hit someone *Back-up Camera - freezes on screen and/or turns black *climate control - does not remain on the setting you put it on *bluetooth - randomly begins to play something when it should not *vehicle is turned off, door closed and locked, but radio will remain on and continue to play in vehicle. All of these things cause immense distraction and pose great danger to a driver as well as other drivers on the road. This vehicle had a little over 4,000 miles on it when I purchased it. Purchased dec 2020 and Uconnect replaced by dealer early 2021. The same issues are occurring with the replacement system. Took jeep in today, on 10/4/2021 and they say they have ordered another Uconnect system however, I doubt it will fix these issues. Very disappointed in this vehicle for it to be such an expensive purchase.

Additional Notes:

*Radio, navigation / all sound loss (intermittently) *Radio freezes as well as display (intermittently) *Blind spot warning - beeps at inappropriate times for example when 2 lanes turn left it beeps making you think you are going to hit someone *Back-up Camera - freezes on screen and/or turns black *climate control - does not remain on the setting you put it on *bluetooth - randomly begins to play something when it should not *vehicle is turned off, door closed and locked, but radio will remain on and continue to play in vehicle. All of these things cause immense distraction and pose great danger to a driver as well as other drivers on the road. This vehicle had a little over 4,000 miles on it when I purchased it. Purchased dec 2020 and Uconnect replaced by dealer early 2021. The same issues are occurring with the replacement system. Took jeep in today, on 10/4/2021 and they say they have ordered another Uconnect system however, I doubt it will fix these issues. Very disappointed in this vehicle for it to be such an expensive purchase.

Manufacturer: JEEP
Mfg Campaign: 11435432
Notice Date: Oct 4, 2021
Recall Date: Oct 4, 2021
Chrysler (fca Us, Llc)
Campaign: 11435432 Other
Oct 4, 2021
Defect Description:

BACK OVER PREVENTION: CAMERA SYSTEM

Potential Consequences:

*Radio, navigation / all sound loss (intermittently) *Radio freezes as well as display (intermittently) *Blind spot warning - beeps at inappropriate times for example when 2 lanes turn left it beeps making you think you are going to hit someone *Back-up Camera - freezes on screen and/or turns black *climate control - does not remain on the setting you put it on *bluetooth - randomly begins to play something when it should not *vehicle is turned off, door closed and locked, but radio will remain on and continue to play in vehicle. All of these things cause immense distraction and pose great danger to a driver as well as other drivers on the road. This vehicle had a little over 4,000 miles on it when I purchased it. Purchased dec 2020 and Uconnect replaced by dealer early 2021. The same issues are occurring with the replacement system. Took jeep in today, on 10/4/2021 and they say they have ordered another Uconnect system however, I doubt it will fix these issues. Very disappointed in this vehicle for it to be such an expensive purchase.

Corrective Action:

*Radio, navigation / all sound loss (intermittently) *Radio freezes as well as display (intermittently) *Blind spot warning - beeps at inappropriate times for example when 2 lanes turn left it beeps making you think you are going to hit someone *Back-up Camera - freezes on screen and/or turns black *climate control - does not remain on the setting you put it on *bluetooth - randomly begins to play something when it should not *vehicle is turned off, door closed and locked, but radio will remain on and continue to play in vehicle. All of these things cause immense distraction and pose great danger to a driver as well as other drivers on the road. This vehicle had a little over 4,000 miles on it when I purchased it. Purchased dec 2020 and Uconnect replaced by dealer early 2021. The same issues are occurring with the replacement system. Took jeep in today, on 10/4/2021 and they say they have ordered another Uconnect system however, I doubt it will fix these issues. Very disappointed in this vehicle for it to be such an expensive purchase.

Additional Notes:

*Radio, navigation / all sound loss (intermittently) *Radio freezes as well as display (intermittently) *Blind spot warning - beeps at inappropriate times for example when 2 lanes turn left it beeps making you think you are going to hit someone *Back-up Camera - freezes on screen and/or turns black *climate control - does not remain on the setting you put it on *bluetooth - randomly begins to play something when it should not *vehicle is turned off, door closed and locked, but radio will remain on and continue to play in vehicle. All of these things cause immense distraction and pose great danger to a driver as well as other drivers on the road. This vehicle had a little over 4,000 miles on it when I purchased it. Purchased dec 2020 and Uconnect replaced by dealer early 2021. The same issues are occurring with the replacement system. Took jeep in today, on 10/4/2021 and they say they have ordered another Uconnect system however, I doubt it will fix these issues. Very disappointed in this vehicle for it to be such an expensive purchase.

Manufacturer: JEEP
Mfg Campaign: 11435432
Notice Date: Oct 4, 2021
Recall Date: Oct 4, 2021
Chrysler (fca Us, Llc)
Campaign: 11435444 Other
Oct 4, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

On 7-13-21 rear defroster for the jeep wrangler sport hardtop rear windshield was repaired at Larry H. Miller chrysler/jeep/dodge at 8528 Lomas blvd ne, Albuquerque NM 87110. On 10-1-21, I used the rear defroster for the first time since repaired. 5 minutes into my commute to work, rear windshield shattered while driving. Luckily it did not cause an accident. I could smell something burning and remaining glass was hot to the touch. There were no pedestrians or vehicles nearby. There were no signs of any external projectile causing the shattered glass. Took to dealership where they refused to cover under warranty and would not admit that the defroster was responsible. In fact, they say it is impossible the defroster could cause that. Checking online, it appears that it is not only possible, but pretty common. I believe fiat/chrysler is intentionally trying to cover up this problem. Luckily there was no accident and no one was hurt in this instance.

Corrective Action:

On 7-13-21 rear defroster for the jeep wrangler sport hardtop rear windshield was repaired at Larry H. Miller chrysler/jeep/dodge at 8528 Lomas blvd ne, Albuquerque NM 87110. On 10-1-21, I used the rear defroster for the first time since repaired. 5 minutes into my commute to work, rear windshield shattered while driving. Luckily it did not cause an accident. I could smell something burning and remaining glass was hot to the touch. There were no pedestrians or vehicles nearby. There were no signs of any external projectile causing the shattered glass. Took to dealership where they refused to cover under warranty and would not admit that the defroster was responsible. In fact, they say it is impossible the defroster could cause that. Checking online, it appears that it is not only possible, but pretty common. I believe fiat/chrysler is intentionally trying to cover up this problem. Luckily there was no accident and no one was hurt in this instance.

Additional Notes:

On 7-13-21 rear defroster for the jeep wrangler sport hardtop rear windshield was repaired at Larry H. Miller chrysler/jeep/dodge at 8528 Lomas blvd ne, Albuquerque NM 87110. On 10-1-21, I used the rear defroster for the first time since repaired. 5 minutes into my commute to work, rear windshield shattered while driving. Luckily it did not cause an accident. I could smell something burning and remaining glass was hot to the touch. There were no pedestrians or vehicles nearby. There were no signs of any external projectile causing the shattered glass. Took to dealership where they refused to cover under warranty and would not admit that the defroster was responsible. In fact, they say it is impossible the defroster could cause that. Checking online, it appears that it is not only possible, but pretty common. I believe fiat/chrysler is intentionally trying to cover up this problem. Luckily there was no accident and no one was hurt in this instance.

Manufacturer: JEEP
Mfg Campaign: 11435444
Notice Date: Oct 4, 2021
Recall Date: Oct 4, 2021
Chrysler (fca Us, Llc)
Campaign: 11433472 Other
Sep 18, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The sun visor broke and fell down blocking my visibility which almost resulted in an accident. The part has been on order through my local dealer, Milosch Jeep, for over a month. This is my second jeep that this has happened to.

Corrective Action:

The sun visor broke and fell down blocking my visibility which almost resulted in an accident. The part has been on order through my local dealer, Milosch Jeep, for over a month. This is my second jeep that this has happened to.

Additional Notes:

The sun visor broke and fell down blocking my visibility which almost resulted in an accident. The part has been on order through my local dealer, Milosch Jeep, for over a month. This is my second jeep that this has happened to.

Manufacturer: JEEP
Mfg Campaign: 11433472
Notice Date: Sep 18, 2021
Recall Date: Sep 18, 2021

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