Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y10
Recall Date: Aug 26, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W01
Recall Date: Jan 24, 2020
Consumer Complaints
617 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11522878
Recall Date: May 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Jeep caught fire by passenger visor
Corrective Action:
Jeep caught fire by passenger visor
Additional Notes:
Jeep caught fire by passenger visor
Mfg Campaign: 11522607
Recall Date: May 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After having the steering damper replaced for the death wobble on my 2020 Jeep Wrangler, a week later I was driving my jeep down the road and the vehicle stalled out on me. The auto start/stop light turned on and the car stalled out in the middle of a busy roadway in drive and would not go into park. After getting it into park, several lights turned on my dash, including “service power steering” and “service electronic stability control. My shifter lights all began flashing at once and my windshield wipers began to go while they were turned off. The vehicle would also not go into N and after finally getting it into neutral, we had to hold the emergency neutral pull while steering across 4 lanes of a busy roadway. This is now the second major safety issue (1st is death wobble) i’ve had with my jeep and no recalls have been issued. My car is at 42k miles and a lease, these cars should not be having these issues so early! It has now been at Jeep for a week and they have yet to look at the vehicle and keep giving me the run down of “we haven’t been able to look at your vehicle but it doesn’t look good” Jeeps seem to have major safety issues lately.
Corrective Action:
After having the steering damper replaced for the death wobble on my 2020 Jeep Wrangler, a week later I was driving my jeep down the road and the vehicle stalled out on me. The auto start/stop light turned on and the car stalled out in the middle of a busy roadway in drive and would not go into park. After getting it into park, several lights turned on my dash, including “service power steering” and “service electronic stability control. My shifter lights all began flashing at once and my windshield wipers began to go while they were turned off. The vehicle would also not go into N and after finally getting it into neutral, we had to hold the emergency neutral pull while steering across 4 lanes of a busy roadway. This is now the second major safety issue (1st is death wobble) i’ve had with my jeep and no recalls have been issued. My car is at 42k miles and a lease, these cars should not be having these issues so early! It has now been at Jeep for a week and they have yet to look at the vehicle and keep giving me the run down of “we haven’t been able to look at your vehicle but it doesn’t look good” Jeeps seem to have major safety issues lately.
Additional Notes:
After having the steering damper replaced for the death wobble on my 2020 Jeep Wrangler, a week later I was driving my jeep down the road and the vehicle stalled out on me. The auto start/stop light turned on and the car stalled out in the middle of a busy roadway in drive and would not go into park. After getting it into park, several lights turned on my dash, including “service power steering” and “service electronic stability control. My shifter lights all began flashing at once and my windshield wipers began to go while they were turned off. The vehicle would also not go into N and after finally getting it into neutral, we had to hold the emergency neutral pull while steering across 4 lanes of a busy roadway. This is now the second major safety issue (1st is death wobble) i’ve had with my jeep and no recalls have been issued. My car is at 42k miles and a lease, these cars should not be having these issues so early! It has now been at Jeep for a week and they have yet to look at the vehicle and keep giving me the run down of “we haven’t been able to look at your vehicle but it doesn’t look good” Jeeps seem to have major safety issues lately.
Mfg Campaign: 11522188
Recall Date: May 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The Jeep has had a deadly death wobble. it has been awful to drive Jeep has parts on back order for 6 months. it continues to throw me off the road or into oncoming traffic.
Corrective Action:
The Jeep has had a deadly death wobble. it has been awful to drive Jeep has parts on back order for 6 months. it continues to throw me off the road or into oncoming traffic.
Additional Notes:
The Jeep has had a deadly death wobble. it has been awful to drive Jeep has parts on back order for 6 months. it continues to throw me off the road or into oncoming traffic.
Mfg Campaign: 11521683
Recall Date: May 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The Jeep has had a deadly death wobble. it has been awful to drive Jeep has parts on back order for 6 months. it continues to throw me off the road or into oncoming traffic.
Corrective Action:
The Jeep has had a deadly death wobble. it has been awful to drive Jeep has parts on back order for 6 months. it continues to throw me off the road or into oncoming traffic.
Additional Notes:
The Jeep has had a deadly death wobble. it has been awful to drive Jeep has parts on back order for 6 months. it continues to throw me off the road or into oncoming traffic.
Mfg Campaign: 11521683
Recall Date: May 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
The Jeep has had a deadly death wobble. it has been awful to drive Jeep has parts on back order for 6 months. it continues to throw me off the road or into oncoming traffic.
Corrective Action:
The Jeep has had a deadly death wobble. it has been awful to drive Jeep has parts on back order for 6 months. it continues to throw me off the road or into oncoming traffic.
Additional Notes:
The Jeep has had a deadly death wobble. it has been awful to drive Jeep has parts on back order for 6 months. it continues to throw me off the road or into oncoming traffic.
Mfg Campaign: 11521683
Recall Date: May 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I just purchased my 4th Wrangler last month from a dealership - a 2020 Certified Pre-Owned Unlimited Sport Willys 2.0L with Automatic transmission. Within the first days, I noticed odor of fuel or exhaust that would be more obvious some times than others, and not constantly strong or apparent. At first I thought maybe it was from being in garage at dealer and something on a mat, but then it continued and was more apparent if I had the windows closed and the heat on. Called the dealer two weeks ago and got an appointment to have it checked this past Friday. First I was told I’m probably not used to it if it’s my first “turbo” (which made no sense), then they came back to tell me it’s probably dirty air filters (which they should’ve checked/changed when they inspected it before selling it because it was at 31,200mi). Then they decided to take it for a ride and, lo and behold, they smelled what I have been smelling. They put it back on the lift to look again. Diagnosis: Fuel leak from the connector to the high pressure fuel line. I see there were some JLs with 2.0L manufactured the same year recalled for this, but they insisted mine wasn’t. Search online confirms it’s not included in the recall. I had no luck getting anywhere when I called Jeep customer service either. The dealer wants to charge me my extended warranty deductible when I haven’t even made my first payment on it yet. (According to vehicle records, 3 years for manufacturer warranty was up Nov 2022, and it has less than 32,500mi.) They insisted they keep it while waiting for the part for repair because it’s unsafe to drive, and put me in a rental (which they told me they didn’t have available when I asked for the appointment). I think this is clearly a safety issue consistent with other recalls for this model and should be repaired at no cost to me. Perhaps the initial recall didn’t include all the vehicles it should have.
Corrective Action:
I just purchased my 4th Wrangler last month from a dealership - a 2020 Certified Pre-Owned Unlimited Sport Willys 2.0L with Automatic transmission. Within the first days, I noticed odor of fuel or exhaust that would be more obvious some times than others, and not constantly strong or apparent. At first I thought maybe it was from being in garage at dealer and something on a mat, but then it continued and was more apparent if I had the windows closed and the heat on. Called the dealer two weeks ago and got an appointment to have it checked this past Friday. First I was told I’m probably not used to it if it’s my first “turbo” (which made no sense), then they came back to tell me it’s probably dirty air filters (which they should’ve checked/changed when they inspected it before selling it because it was at 31,200mi). Then they decided to take it for a ride and, lo and behold, they smelled what I have been smelling. They put it back on the lift to look again. Diagnosis: Fuel leak from the connector to the high pressure fuel line. I see there were some JLs with 2.0L manufactured the same year recalled for this, but they insisted mine wasn’t. Search online confirms it’s not included in the recall. I had no luck getting anywhere when I called Jeep customer service either. The dealer wants to charge me my extended warranty deductible when I haven’t even made my first payment on it yet. (According to vehicle records, 3 years for manufacturer warranty was up Nov 2022, and it has less than 32,500mi.) They insisted they keep it while waiting for the part for repair because it’s unsafe to drive, and put me in a rental (which they told me they didn’t have available when I asked for the appointment). I think this is clearly a safety issue consistent with other recalls for this model and should be repaired at no cost to me. Perhaps the initial recall didn’t include all the vehicles it should have.
Additional Notes:
I just purchased my 4th Wrangler last month from a dealership - a 2020 Certified Pre-Owned Unlimited Sport Willys 2.0L with Automatic transmission. Within the first days, I noticed odor of fuel or exhaust that would be more obvious some times than others, and not constantly strong or apparent. At first I thought maybe it was from being in garage at dealer and something on a mat, but then it continued and was more apparent if I had the windows closed and the heat on. Called the dealer two weeks ago and got an appointment to have it checked this past Friday. First I was told I’m probably not used to it if it’s my first “turbo” (which made no sense), then they came back to tell me it’s probably dirty air filters (which they should’ve checked/changed when they inspected it before selling it because it was at 31,200mi). Then they decided to take it for a ride and, lo and behold, they smelled what I have been smelling. They put it back on the lift to look again. Diagnosis: Fuel leak from the connector to the high pressure fuel line. I see there were some JLs with 2.0L manufactured the same year recalled for this, but they insisted mine wasn’t. Search online confirms it’s not included in the recall. I had no luck getting anywhere when I called Jeep customer service either. The dealer wants to charge me my extended warranty deductible when I haven’t even made my first payment on it yet. (According to vehicle records, 3 years for manufacturer warranty was up Nov 2022, and it has less than 32,500mi.) They insisted they keep it while waiting for the part for repair because it’s unsafe to drive, and put me in a rental (which they told me they didn’t have available when I asked for the appointment). I think this is clearly a safety issue consistent with other recalls for this model and should be repaired at no cost to me. Perhaps the initial recall didn’t include all the vehicles it should have.
Mfg Campaign: 11520793
Recall Date: May 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I was driving on highway Jan 2023 at about 75-80 mph and hit a small road imperfection in the middle lane. The Jeep started shaking uncontrollably. I had to fight to keep the car steady and thought I had blown out a tire. I was able to pull to breakdown lane and slow down and it gradually stopped shaking. The violent shaking and noise scared both me and my daughter who was a passenger. Weeks later I got a notice of a class-action lawsuit regarding this issue and the steering damper. I brought it in for service and they fixed it. However, it was NOT covered by Chrysler so I am stuck with the deductible. Disappointed in this as it was an obvious, known problem that I would consider a safety issue. A quick search of it reveals many complaints, a lawsuit, etc and yet no recourse for me. Do better Chrysler/Jeep
Corrective Action:
I was driving on highway Jan 2023 at about 75-80 mph and hit a small road imperfection in the middle lane. The Jeep started shaking uncontrollably. I had to fight to keep the car steady and thought I had blown out a tire. I was able to pull to breakdown lane and slow down and it gradually stopped shaking. The violent shaking and noise scared both me and my daughter who was a passenger. Weeks later I got a notice of a class-action lawsuit regarding this issue and the steering damper. I brought it in for service and they fixed it. However, it was NOT covered by Chrysler so I am stuck with the deductible. Disappointed in this as it was an obvious, known problem that I would consider a safety issue. A quick search of it reveals many complaints, a lawsuit, etc and yet no recourse for me. Do better Chrysler/Jeep
Additional Notes:
I was driving on highway Jan 2023 at about 75-80 mph and hit a small road imperfection in the middle lane. The Jeep started shaking uncontrollably. I had to fight to keep the car steady and thought I had blown out a tire. I was able to pull to breakdown lane and slow down and it gradually stopped shaking. The violent shaking and noise scared both me and my daughter who was a passenger. Weeks later I got a notice of a class-action lawsuit regarding this issue and the steering damper. I brought it in for service and they fixed it. However, it was NOT covered by Chrysler so I am stuck with the deductible. Disappointed in this as it was an obvious, known problem that I would consider a safety issue. A quick search of it reveals many complaints, a lawsuit, etc and yet no recourse for me. Do better Chrysler/Jeep
Mfg Campaign: 11520192
Recall Date: May 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Engine revved at 5000RPM would not switch from 1st gear. Now engine is showing a cylinder misfire which is moving from Cyln. 4 to Cyln 3 and so on.
Corrective Action:
Engine revved at 5000RPM would not switch from 1st gear. Now engine is showing a cylinder misfire which is moving from Cyln. 4 to Cyln 3 and so on.
Additional Notes:
Engine revved at 5000RPM would not switch from 1st gear. Now engine is showing a cylinder misfire which is moving from Cyln. 4 to Cyln 3 and so on.
Mfg Campaign: 11519478
Recall Date: Apr 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine revved at 5000RPM would not switch from 1st gear. Now engine is showing a cylinder misfire which is moving from Cyln. 4 to Cyln 3 and so on.
Corrective Action:
Engine revved at 5000RPM would not switch from 1st gear. Now engine is showing a cylinder misfire which is moving from Cyln. 4 to Cyln 3 and so on.
Additional Notes:
Engine revved at 5000RPM would not switch from 1st gear. Now engine is showing a cylinder misfire which is moving from Cyln. 4 to Cyln 3 and so on.
Mfg Campaign: 11519478
Recall Date: Apr 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Front suspension steering damper defect
Corrective Action:
Front suspension steering damper defect
Additional Notes:
Front suspension steering damper defect
Mfg Campaign: 11517239
Recall Date: Apr 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Safety Risk Heated debris expelled from the transmission bellhousing may come in contact with an ignition source in the vehicle or surrounding area, potentially leading to a fire. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle. THERE ARE CURRENTLY NO PARTS AVAILABLE TO FIX THIS DANGEROUS SITUATION AND NO INFORMATION WHEN THEY WILL BE AVAILABLE.
Corrective Action:
Safety Risk Heated debris expelled from the transmission bellhousing may come in contact with an ignition source in the vehicle or surrounding area, potentially leading to a fire. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle. THERE ARE CURRENTLY NO PARTS AVAILABLE TO FIX THIS DANGEROUS SITUATION AND NO INFORMATION WHEN THEY WILL BE AVAILABLE.
Additional Notes:
Safety Risk Heated debris expelled from the transmission bellhousing may come in contact with an ignition source in the vehicle or surrounding area, potentially leading to a fire. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle. THERE ARE CURRENTLY NO PARTS AVAILABLE TO FIX THIS DANGEROUS SITUATION AND NO INFORMATION WHEN THEY WILL BE AVAILABLE.
Mfg Campaign: 11516676
Recall Date: Apr 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Driving approx 35 mph, hit an uneven surface on the road and experienced extreme shaking that transfered to the steering, resulting is loss of ability to steer until vehicle came to a complete stop.
Corrective Action:
Driving approx 35 mph, hit an uneven surface on the road and experienced extreme shaking that transfered to the steering, resulting is loss of ability to steer until vehicle came to a complete stop.
Additional Notes:
Driving approx 35 mph, hit an uneven surface on the road and experienced extreme shaking that transfered to the steering, resulting is loss of ability to steer until vehicle came to a complete stop.
Mfg Campaign: 11516688
Recall Date: Apr 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Driving approx 35 mph, hit an uneven surface on the road and experienced extreme shaking that transfered to the steering, resulting is loss of ability to steer until vehicle came to a complete stop.
Corrective Action:
Driving approx 35 mph, hit an uneven surface on the road and experienced extreme shaking that transfered to the steering, resulting is loss of ability to steer until vehicle came to a complete stop.
Additional Notes:
Driving approx 35 mph, hit an uneven surface on the road and experienced extreme shaking that transfered to the steering, resulting is loss of ability to steer until vehicle came to a complete stop.
Mfg Campaign: 11516688
Recall Date: Apr 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I just purchased the car on Jan 31, 2022 from the jeep dealership (46,000 miles). When driving, it has very loose steering. I can move the wheel left and right and the car stays straight. I was told by the dealer that that was normal. At highway speeds, it is very difficult to maintain a straight direction and I am constantly adjusting the wheel. When holding the wheel center, it drifts left or right. If I hit a bump the car moves. At times if feels like I don't have control of the vehicle. This is not safe to operate on the highway.
Corrective Action:
I just purchased the car on Jan 31, 2022 from the jeep dealership (46,000 miles). When driving, it has very loose steering. I can move the wheel left and right and the car stays straight. I was told by the dealer that that was normal. At highway speeds, it is very difficult to maintain a straight direction and I am constantly adjusting the wheel. When holding the wheel center, it drifts left or right. If I hit a bump the car moves. At times if feels like I don't have control of the vehicle. This is not safe to operate on the highway.
Additional Notes:
I just purchased the car on Jan 31, 2022 from the jeep dealership (46,000 miles). When driving, it has very loose steering. I can move the wheel left and right and the car stays straight. I was told by the dealer that that was normal. At highway speeds, it is very difficult to maintain a straight direction and I am constantly adjusting the wheel. When holding the wheel center, it drifts left or right. If I hit a bump the car moves. At times if feels like I don't have control of the vehicle. This is not safe to operate on the highway.
Mfg Campaign: 11516529
Recall Date: Apr 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I just purchased the car on Jan 31, 2022 from the jeep dealership (46,000 miles). When driving, it has very loose steering. I can move the wheel left and right and the car stays straight. I was told by the dealer that that was normal. At highway speeds, it is very difficult to maintain a straight direction and I am constantly adjusting the wheel. When holding the wheel center, it drifts left or right. If I hit a bump the car moves. At times if feels like I don't have control of the vehicle. This is not safe to operate on the highway.
Corrective Action:
I just purchased the car on Jan 31, 2022 from the jeep dealership (46,000 miles). When driving, it has very loose steering. I can move the wheel left and right and the car stays straight. I was told by the dealer that that was normal. At highway speeds, it is very difficult to maintain a straight direction and I am constantly adjusting the wheel. When holding the wheel center, it drifts left or right. If I hit a bump the car moves. At times if feels like I don't have control of the vehicle. This is not safe to operate on the highway.
Additional Notes:
I just purchased the car on Jan 31, 2022 from the jeep dealership (46,000 miles). When driving, it has very loose steering. I can move the wheel left and right and the car stays straight. I was told by the dealer that that was normal. At highway speeds, it is very difficult to maintain a straight direction and I am constantly adjusting the wheel. When holding the wheel center, it drifts left or right. If I hit a bump the car moves. At times if feels like I don't have control of the vehicle. This is not safe to operate on the highway.
Mfg Campaign: 11516529
Recall Date: Apr 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I am having a stalling issue when driving down the road. its not a constant issue but will occasionally stall/stop accelerating. you will have to let off the pedal and push down again. it will gain power back right after and be fine. believe it possibly a fuel pump issue or tps problem.
Corrective Action:
I am having a stalling issue when driving down the road. its not a constant issue but will occasionally stall/stop accelerating. you will have to let off the pedal and push down again. it will gain power back right after and be fine. believe it possibly a fuel pump issue or tps problem.
Additional Notes:
I am having a stalling issue when driving down the road. its not a constant issue but will occasionally stall/stop accelerating. you will have to let off the pedal and push down again. it will gain power back right after and be fine. believe it possibly a fuel pump issue or tps problem.
Mfg Campaign: 11515109
Recall Date: Apr 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am having a stalling issue when driving down the road. its not a constant issue but will occasionally stall/stop accelerating. you will have to let off the pedal and push down again. it will gain power back right after and be fine. believe it possibly a fuel pump issue or tps problem.
Corrective Action:
I am having a stalling issue when driving down the road. its not a constant issue but will occasionally stall/stop accelerating. you will have to let off the pedal and push down again. it will gain power back right after and be fine. believe it possibly a fuel pump issue or tps problem.
Additional Notes:
I am having a stalling issue when driving down the road. its not a constant issue but will occasionally stall/stop accelerating. you will have to let off the pedal and push down again. it will gain power back right after and be fine. believe it possibly a fuel pump issue or tps problem.
Mfg Campaign: 11515109
Recall Date: Apr 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My engine cut off without warning at a very busy intersection. I was stuck in busy traffic. I could not get it restarted or out of park. (I am a resident of Altavista, Va. 24517 This incident occurred in South Boston, Va.,approx. 40-45 miles from where I live.) A South Boston Policeman stopped and a fire dept. employee offered their assistance (and were very helpful). They were almost hit by cars several times from each side. I knew I had to get the vehicle out of the middle of the street, so I asked the policeman to call a local garage to send a rollback (tow truck) to get it out of the street and the dangerous traffic. The local garage was equipped with a machine that showed what was wrong, The final settings had to be made by a Jeep dealer. The garage took it to a Jeep dealer in Henderson, NC. (approx. 44 miles from South Boston, Va). Personal in the service department informed us said that they had know this to happen before. The Jeep has a primary and secondary battery (the stop and go system). I understand that if the primary battery goes dead without warning, the secondary battery tries to pick up the entire electrical load and the smaller battery cannot handle it and it destroys the fuse block. Both batteries and the fuse block had to be replaced. I was without a car for approx. two weeks, and a great deal of expense ($1,391.64). I am now wondering if and when it will happen again.
Corrective Action:
My engine cut off without warning at a very busy intersection. I was stuck in busy traffic. I could not get it restarted or out of park. (I am a resident of Altavista, Va. 24517 This incident occurred in South Boston, Va.,approx. 40-45 miles from where I live.) A South Boston Policeman stopped and a fire dept. employee offered their assistance (and were very helpful). They were almost hit by cars several times from each side. I knew I had to get the vehicle out of the middle of the street, so I asked the policeman to call a local garage to send a rollback (tow truck) to get it out of the street and the dangerous traffic. The local garage was equipped with a machine that showed what was wrong, The final settings had to be made by a Jeep dealer. The garage took it to a Jeep dealer in Henderson, NC. (approx. 44 miles from South Boston, Va). Personal in the service department informed us said that they had know this to happen before. The Jeep has a primary and secondary battery (the stop and go system). I understand that if the primary battery goes dead without warning, the secondary battery tries to pick up the entire electrical load and the smaller battery cannot handle it and it destroys the fuse block. Both batteries and the fuse block had to be replaced. I was without a car for approx. two weeks, and a great deal of expense ($1,391.64). I am now wondering if and when it will happen again.
Additional Notes:
My engine cut off without warning at a very busy intersection. I was stuck in busy traffic. I could not get it restarted or out of park. (I am a resident of Altavista, Va. 24517 This incident occurred in South Boston, Va.,approx. 40-45 miles from where I live.) A South Boston Policeman stopped and a fire dept. employee offered their assistance (and were very helpful). They were almost hit by cars several times from each side. I knew I had to get the vehicle out of the middle of the street, so I asked the policeman to call a local garage to send a rollback (tow truck) to get it out of the street and the dangerous traffic. The local garage was equipped with a machine that showed what was wrong, The final settings had to be made by a Jeep dealer. The garage took it to a Jeep dealer in Henderson, NC. (approx. 44 miles from South Boston, Va). Personal in the service department informed us said that they had know this to happen before. The Jeep has a primary and secondary battery (the stop and go system). I understand that if the primary battery goes dead without warning, the secondary battery tries to pick up the entire electrical load and the smaller battery cannot handle it and it destroys the fuse block. Both batteries and the fuse block had to be replaced. I was without a car for approx. two weeks, and a great deal of expense ($1,391.64). I am now wondering if and when it will happen again.
Mfg Campaign: 11514443
Recall Date: Mar 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving my vehicle on the expressway and a dash light with an “A” and a circle came on. My car began to slow down on its own and would not allow me to accelerate. I managed to coast off the expressway to an exit. I immediately smelled gas and my eyes began to burn. I tried to restart my car but it was sputtering. I checked under the hood and the car smelled like strong gas. After this my eyes were burning as if someone sprayed pepper spray in them. I had get assistance to get a tow. I went to a nearby urgent care to get my eyes checked out because after all of this they were blood shot red….I see that some 2020 2.0L Jeeps have a fuel line recall but my recall isn’t showing up. This vehicle should definitely have a recall. I also have issues with my radio saying “overheating” then the volume goes out and the radio shuts off.
Corrective Action:
I was driving my vehicle on the expressway and a dash light with an “A” and a circle came on. My car began to slow down on its own and would not allow me to accelerate. I managed to coast off the expressway to an exit. I immediately smelled gas and my eyes began to burn. I tried to restart my car but it was sputtering. I checked under the hood and the car smelled like strong gas. After this my eyes were burning as if someone sprayed pepper spray in them. I had get assistance to get a tow. I went to a nearby urgent care to get my eyes checked out because after all of this they were blood shot red….I see that some 2020 2.0L Jeeps have a fuel line recall but my recall isn’t showing up. This vehicle should definitely have a recall. I also have issues with my radio saying “overheating” then the volume goes out and the radio shuts off.
Additional Notes:
I was driving my vehicle on the expressway and a dash light with an “A” and a circle came on. My car began to slow down on its own and would not allow me to accelerate. I managed to coast off the expressway to an exit. I immediately smelled gas and my eyes began to burn. I tried to restart my car but it was sputtering. I checked under the hood and the car smelled like strong gas. After this my eyes were burning as if someone sprayed pepper spray in them. I had get assistance to get a tow. I went to a nearby urgent care to get my eyes checked out because after all of this they were blood shot red….I see that some 2020 2.0L Jeeps have a fuel line recall but my recall isn’t showing up. This vehicle should definitely have a recall. I also have issues with my radio saying “overheating” then the volume goes out and the radio shuts off.
Mfg Campaign: 11513792
Recall Date: Mar 26, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025