Complaints & Recalls
Official Safety Recalls - Important!
21 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Consumer Complaints
986 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
ABS light came on, car will stop on its own while driving 70 miles an hour and kill the acceleration. steering will go out. speedometer will not work. check engine light will come on. gear shift gets stuck in place. This car is a major safety hazard that Jeep has ignored. I have gotten stuck on the side of the road on bridges, highways side streets due to the fact the gear shift will not move out of park and all the lights come on in the car.
Corrective Action:
ABS light came on, car will stop on its own while driving 70 miles an hour and kill the acceleration. steering will go out. speedometer will not work. check engine light will come on. gear shift gets stuck in place. This car is a major safety hazard that Jeep has ignored. I have gotten stuck on the side of the road on bridges, highways side streets due to the fact the gear shift will not move out of park and all the lights come on in the car.
Additional Notes:
ABS light came on, car will stop on its own while driving 70 miles an hour and kill the acceleration. steering will go out. speedometer will not work. check engine light will come on. gear shift gets stuck in place. This car is a major safety hazard that Jeep has ignored. I have gotten stuck on the side of the road on bridges, highways side streets due to the fact the gear shift will not move out of park and all the lights come on in the car.
Mfg Campaign: 11610054
Recall Date: Aug 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS light will come on, speedometer will stop working, Gear shift will lock up and not move. Jeep will stop moving while on highway at random times without any warning. Steering will lock up on turns not allowing the vehicle to turn.
Corrective Action:
ABS light will come on, speedometer will stop working, Gear shift will lock up and not move. Jeep will stop moving while on highway at random times without any warning. Steering will lock up on turns not allowing the vehicle to turn.
Additional Notes:
ABS light will come on, speedometer will stop working, Gear shift will lock up and not move. Jeep will stop moving while on highway at random times without any warning. Steering will lock up on turns not allowing the vehicle to turn.
Mfg Campaign: 11609808
Recall Date: Aug 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
ABS light will come on, speedometer will stop working, Gear shift will lock up and not move. Jeep will stop moving while on highway at random times without any warning. Steering will lock up on turns not allowing the vehicle to turn.
Corrective Action:
ABS light will come on, speedometer will stop working, Gear shift will lock up and not move. Jeep will stop moving while on highway at random times without any warning. Steering will lock up on turns not allowing the vehicle to turn.
Additional Notes:
ABS light will come on, speedometer will stop working, Gear shift will lock up and not move. Jeep will stop moving while on highway at random times without any warning. Steering will lock up on turns not allowing the vehicle to turn.
Mfg Campaign: 11609808
Recall Date: Aug 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS light will come on, speedometer will stop working, Gear shift will lock up and not move. Jeep will stop moving while on highway at random times without any warning. Steering will lock up on turns not allowing the vehicle to turn.
Corrective Action:
ABS light will come on, speedometer will stop working, Gear shift will lock up and not move. Jeep will stop moving while on highway at random times without any warning. Steering will lock up on turns not allowing the vehicle to turn.
Additional Notes:
ABS light will come on, speedometer will stop working, Gear shift will lock up and not move. Jeep will stop moving while on highway at random times without any warning. Steering will lock up on turns not allowing the vehicle to turn.
Mfg Campaign: 11609808
Recall Date: Aug 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I hit a bump at 65 mph. Then my jeep started to shake from side to side so viciously that I thought it was going to fall apart. I did some research and it’s called a death wobble! For some reason there are no recalls on my specific Vehicle .
Corrective Action:
I hit a bump at 65 mph. Then my jeep started to shake from side to side so viciously that I thought it was going to fall apart. I did some research and it’s called a death wobble! For some reason there are no recalls on my specific Vehicle .
Additional Notes:
I hit a bump at 65 mph. Then my jeep started to shake from side to side so viciously that I thought it was going to fall apart. I did some research and it’s called a death wobble! For some reason there are no recalls on my specific Vehicle .
Mfg Campaign: 11609100
Recall Date: Aug 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I hit a bump at 65 mph. Then my jeep started to shake from side to side so viciously that I thought it was going to fall apart. I did some research and it’s called a death wobble! For some reason there are no recalls on my specific Vehicle .
Corrective Action:
I hit a bump at 65 mph. Then my jeep started to shake from side to side so viciously that I thought it was going to fall apart. I did some research and it’s called a death wobble! For some reason there are no recalls on my specific Vehicle .
Additional Notes:
I hit a bump at 65 mph. Then my jeep started to shake from side to side so viciously that I thought it was going to fall apart. I did some research and it’s called a death wobble! For some reason there are no recalls on my specific Vehicle .
Mfg Campaign: 11609100
Recall Date: Aug 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Jeep Wrangler. The contact stated that the dealer had previously repaired the vehicle under NHTSA Campaign Number: 23V116000 (Power Train); however, the failure occurred after the recall repair was performed. The contact stated that while driving at an undisclosed speed, the "Service Transmission" message was displayed. The vehicle was taken back to the dealer, where the recall repair was performed a second time; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was advised to take the vehicle to another dealer. The failure mileage was approximately 36,000.
Corrective Action:
The contact owns a 2019 Jeep Wrangler. The contact stated that the dealer had previously repaired the vehicle under NHTSA Campaign Number: 23V116000 (Power Train); however, the failure occurred after the recall repair was performed. The contact stated that while driving at an undisclosed speed, the "Service Transmission" message was displayed. The vehicle was taken back to the dealer, where the recall repair was performed a second time; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was advised to take the vehicle to another dealer. The failure mileage was approximately 36,000.
Additional Notes:
The contact owns a 2019 Jeep Wrangler. The contact stated that the dealer had previously repaired the vehicle under NHTSA Campaign Number: 23V116000 (Power Train); however, the failure occurred after the recall repair was performed. The contact stated that while driving at an undisclosed speed, the "Service Transmission" message was displayed. The vehicle was taken back to the dealer, where the recall repair was performed a second time; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was advised to take the vehicle to another dealer. The failure mileage was approximately 36,000.
Mfg Campaign: 11605344
Recall Date: Jul 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Sometime in January of 2019, while living in Florida my Jeep had recall work done to make repairs related to the “death wobble” prevalent in 2018-2020 Jeeps. In 2020, after purchasing the vehicle, I experienced the death wobble. I then took my vehicle in to Orlando Chrysler, and was informed that when the recall repair was done, the part involved was installed backwards. The completed the necessary repair. I had not experienced the situation again until yesterday, when I picked up my Jeep from the Dodge dealership in Greenville, South Carolina, where Another recall was being dealt with. I returned to the dealership and was told in no uncertain terms they did nothing, and because there are no outstanding recalls on the vehicle related to the death wobble, they are under no obligation to do anything about it, including checking to see if the previously recalled parts that were replaced need replacing again. However, as it is occurring again my Jeep is once again unsafe to drive.
Corrective Action:
Sometime in January of 2019, while living in Florida my Jeep had recall work done to make repairs related to the “death wobble” prevalent in 2018-2020 Jeeps. In 2020, after purchasing the vehicle, I experienced the death wobble. I then took my vehicle in to Orlando Chrysler, and was informed that when the recall repair was done, the part involved was installed backwards. The completed the necessary repair. I had not experienced the situation again until yesterday, when I picked up my Jeep from the Dodge dealership in Greenville, South Carolina, where Another recall was being dealt with. I returned to the dealership and was told in no uncertain terms they did nothing, and because there are no outstanding recalls on the vehicle related to the death wobble, they are under no obligation to do anything about it, including checking to see if the previously recalled parts that were replaced need replacing again. However, as it is occurring again my Jeep is once again unsafe to drive.
Additional Notes:
Sometime in January of 2019, while living in Florida my Jeep had recall work done to make repairs related to the “death wobble” prevalent in 2018-2020 Jeeps. In 2020, after purchasing the vehicle, I experienced the death wobble. I then took my vehicle in to Orlando Chrysler, and was informed that when the recall repair was done, the part involved was installed backwards. The completed the necessary repair. I had not experienced the situation again until yesterday, when I picked up my Jeep from the Dodge dealership in Greenville, South Carolina, where Another recall was being dealt with. I returned to the dealership and was told in no uncertain terms they did nothing, and because there are no outstanding recalls on the vehicle related to the death wobble, they are under no obligation to do anything about it, including checking to see if the previously recalled parts that were replaced need replacing again. However, as it is occurring again my Jeep is once again unsafe to drive.
Mfg Campaign: 11605472
Recall Date: Jul 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Hit tree at 15 to 20 mph. Airbags did not deploy. Passenger incurred fractured sternum from seatbelt. Car totaled due to damaged bumper and bent frame.
Corrective Action:
Hit tree at 15 to 20 mph. Airbags did not deploy. Passenger incurred fractured sternum from seatbelt. Car totaled due to damaged bumper and bent frame.
Additional Notes:
Hit tree at 15 to 20 mph. Airbags did not deploy. Passenger incurred fractured sternum from seatbelt. Car totaled due to damaged bumper and bent frame.
Mfg Campaign: 11603253
Recall Date: Jul 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Jeep just died in the middle of the on ramp to the freeway. We had to push it off to the side of the road. The lights all worked, the horn worked, the door locks worked and the radio worked. We tried jumping both batteries and it would not start and the dash would not come on at all. We had it towed to the dealership and they have had it for over 3 weeks and cannot find what is wrong with it. They thought it was the ECU but they said none of the modules are communicating in the vehicle. So they thought it may have a short so they started chasing wires. They still haven't found the culprit and my extended warranty is up in September. It only has 16,000 miles on it.
Corrective Action:
My Jeep just died in the middle of the on ramp to the freeway. We had to push it off to the side of the road. The lights all worked, the horn worked, the door locks worked and the radio worked. We tried jumping both batteries and it would not start and the dash would not come on at all. We had it towed to the dealership and they have had it for over 3 weeks and cannot find what is wrong with it. They thought it was the ECU but they said none of the modules are communicating in the vehicle. So they thought it may have a short so they started chasing wires. They still haven't found the culprit and my extended warranty is up in September. It only has 16,000 miles on it.
Additional Notes:
My Jeep just died in the middle of the on ramp to the freeway. We had to push it off to the side of the road. The lights all worked, the horn worked, the door locks worked and the radio worked. We tried jumping both batteries and it would not start and the dash would not come on at all. We had it towed to the dealership and they have had it for over 3 weeks and cannot find what is wrong with it. They thought it was the ECU but they said none of the modules are communicating in the vehicle. So they thought it may have a short so they started chasing wires. They still haven't found the culprit and my extended warranty is up in September. It only has 16,000 miles on it.
Mfg Campaign: 11601324
Recall Date: Jul 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving my jeep wrangler went limped windshield wipers came on and every light on the dashboard was lit up . I couldn't brake or press the gas while driving on the highway with other cars. I had to coast to the side of the highway and just pushed to turn off and shift to park . Jeep was towed to the dealership the next available appointment , at the end of March . Wire harness wires were replaced and drove it 4 days and the same issue happened again while I was driving. I am very unhappy that I can't drive my jeep wrangler because I have babies that I worry the issue may happen again and we have a serious accident that would hurt all of us .
Corrective Action:
While driving my jeep wrangler went limped windshield wipers came on and every light on the dashboard was lit up . I couldn't brake or press the gas while driving on the highway with other cars. I had to coast to the side of the highway and just pushed to turn off and shift to park . Jeep was towed to the dealership the next available appointment , at the end of March . Wire harness wires were replaced and drove it 4 days and the same issue happened again while I was driving. I am very unhappy that I can't drive my jeep wrangler because I have babies that I worry the issue may happen again and we have a serious accident that would hurt all of us .
Additional Notes:
While driving my jeep wrangler went limped windshield wipers came on and every light on the dashboard was lit up . I couldn't brake or press the gas while driving on the highway with other cars. I had to coast to the side of the highway and just pushed to turn off and shift to park . Jeep was towed to the dealership the next available appointment , at the end of March . Wire harness wires were replaced and drove it 4 days and the same issue happened again while I was driving. I am very unhappy that I can't drive my jeep wrangler because I have babies that I worry the issue may happen again and we have a serious accident that would hurt all of us .
Mfg Campaign: 11597792
Recall Date: Jun 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving at interstate speed and passing over an irregular surface the jeep started to shimmy and I later found out it was called "Death Wobble". The jeep started to wonder across the lanes of the highway and I had to slow to 45 mph to stop the shimmy and get control of the vehicle, I assume the the problem is in the steering or the front suspension. After talking to a mechanic I found out that a recall has already been performed to replace the steering vibration damper. The mechanic could not find any loose or damaged front end parts upon inspection. Since the initial incident the shimmy has happened multiple times at slower and slower speeds. There was no prior warning by the jeep instrument panel.
Corrective Action:
While driving at interstate speed and passing over an irregular surface the jeep started to shimmy and I later found out it was called "Death Wobble". The jeep started to wonder across the lanes of the highway and I had to slow to 45 mph to stop the shimmy and get control of the vehicle, I assume the the problem is in the steering or the front suspension. After talking to a mechanic I found out that a recall has already been performed to replace the steering vibration damper. The mechanic could not find any loose or damaged front end parts upon inspection. Since the initial incident the shimmy has happened multiple times at slower and slower speeds. There was no prior warning by the jeep instrument panel.
Additional Notes:
While driving at interstate speed and passing over an irregular surface the jeep started to shimmy and I later found out it was called "Death Wobble". The jeep started to wonder across the lanes of the highway and I had to slow to 45 mph to stop the shimmy and get control of the vehicle, I assume the the problem is in the steering or the front suspension. After talking to a mechanic I found out that a recall has already been performed to replace the steering vibration damper. The mechanic could not find any loose or damaged front end parts upon inspection. Since the initial incident the shimmy has happened multiple times at slower and slower speeds. There was no prior warning by the jeep instrument panel.
Mfg Campaign: 11597309
Recall Date: Jun 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
While driving at interstate speed and passing over an irregular surface the jeep started to shimmy and I later found out it was called "Death Wobble". The jeep started to wonder across the lanes of the highway and I had to slow to 45 mph to stop the shimmy and get control of the vehicle, I assume the the problem is in the steering or the front suspension. After talking to a mechanic I found out that a recall has already been performed to replace the steering vibration damper. The mechanic could not find any loose or damaged front end parts upon inspection. Since the initial incident the shimmy has happened multiple times at slower and slower speeds. There was no prior warning by the jeep instrument panel.
Corrective Action:
While driving at interstate speed and passing over an irregular surface the jeep started to shimmy and I later found out it was called "Death Wobble". The jeep started to wonder across the lanes of the highway and I had to slow to 45 mph to stop the shimmy and get control of the vehicle, I assume the the problem is in the steering or the front suspension. After talking to a mechanic I found out that a recall has already been performed to replace the steering vibration damper. The mechanic could not find any loose or damaged front end parts upon inspection. Since the initial incident the shimmy has happened multiple times at slower and slower speeds. There was no prior warning by the jeep instrument panel.
Additional Notes:
While driving at interstate speed and passing over an irregular surface the jeep started to shimmy and I later found out it was called "Death Wobble". The jeep started to wonder across the lanes of the highway and I had to slow to 45 mph to stop the shimmy and get control of the vehicle, I assume the the problem is in the steering or the front suspension. After talking to a mechanic I found out that a recall has already been performed to replace the steering vibration damper. The mechanic could not find any loose or damaged front end parts upon inspection. Since the initial incident the shimmy has happened multiple times at slower and slower speeds. There was no prior warning by the jeep instrument panel.
Mfg Campaign: 11597309
Recall Date: Jun 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Who’s driving down the road the sun visor dropped down nearly causing me to crash due to not being able to see with the visor hanging in the way.
Corrective Action:
Who’s driving down the road the sun visor dropped down nearly causing me to crash due to not being able to see with the visor hanging in the way.
Additional Notes:
Who’s driving down the road the sun visor dropped down nearly causing me to crash due to not being able to see with the visor hanging in the way.
Mfg Campaign: 11594262
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Who’s driving down the road the sun visor dropped down nearly causing me to crash due to not being able to see with the visor hanging in the way.
Corrective Action:
Who’s driving down the road the sun visor dropped down nearly causing me to crash due to not being able to see with the visor hanging in the way.
Additional Notes:
Who’s driving down the road the sun visor dropped down nearly causing me to crash due to not being able to see with the visor hanging in the way.
Mfg Campaign: 11594262
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Jeep Wrangler's instrument cluster randomly shut down while driving. This means I couldn't see the electronic speedometer, odometer, or any other information on the dashboard. There weren't any warning lights before it failed. I had the dealer fix it, but Jeep wouldn't cover the entire cost of the repair, even though the dealer confirmed there was no water damage or external cause. It seems like the instrument cluster just malfunctioned and fried. This appears to be a recurring issue with Jeep Wranglers, and it's concerning that Jeep isn't taking responsibility for a problem that could be a safety hazard, especially when using features like adaptive cruise control that relies on the digital screen. Attached is the repair order and invoice detailing the problem. I also have a video of it mid-failure if you need it. This shouldn't happen with a vehicle at 46K miles, major safety concern.
Corrective Action:
My Jeep Wrangler's instrument cluster randomly shut down while driving. This means I couldn't see the electronic speedometer, odometer, or any other information on the dashboard. There weren't any warning lights before it failed. I had the dealer fix it, but Jeep wouldn't cover the entire cost of the repair, even though the dealer confirmed there was no water damage or external cause. It seems like the instrument cluster just malfunctioned and fried. This appears to be a recurring issue with Jeep Wranglers, and it's concerning that Jeep isn't taking responsibility for a problem that could be a safety hazard, especially when using features like adaptive cruise control that relies on the digital screen. Attached is the repair order and invoice detailing the problem. I also have a video of it mid-failure if you need it. This shouldn't happen with a vehicle at 46K miles, major safety concern.
Additional Notes:
My Jeep Wrangler's instrument cluster randomly shut down while driving. This means I couldn't see the electronic speedometer, odometer, or any other information on the dashboard. There weren't any warning lights before it failed. I had the dealer fix it, but Jeep wouldn't cover the entire cost of the repair, even though the dealer confirmed there was no water damage or external cause. It seems like the instrument cluster just malfunctioned and fried. This appears to be a recurring issue with Jeep Wranglers, and it's concerning that Jeep isn't taking responsibility for a problem that could be a safety hazard, especially when using features like adaptive cruise control that relies on the digital screen. Attached is the repair order and invoice detailing the problem. I also have a video of it mid-failure if you need it. This shouldn't happen with a vehicle at 46K miles, major safety concern.
Mfg Campaign: 11593994
Recall Date: Jun 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Jeep Wrangler's instrument cluster randomly shut down while driving. This means I couldn't see the electronic speedometer, odometer, or any other information on the dashboard. There weren't any warning lights before it failed. I had the dealer fix it, but Jeep wouldn't cover the entire cost of the repair, even though the dealer confirmed there was no water damage or external cause. It seems like the instrument cluster just malfunctioned and fried. This appears to be a recurring issue with Jeep Wranglers, and it's concerning that Jeep isn't taking responsibility for a problem that could be a safety hazard, especially when using features like adaptive cruise control that relies on the digital screen. Attached is the repair order and invoice detailing the problem. I also have a video of it mid-failure if you need it. This shouldn't happen with a vehicle at 46K miles, major safety concern.
Corrective Action:
My Jeep Wrangler's instrument cluster randomly shut down while driving. This means I couldn't see the electronic speedometer, odometer, or any other information on the dashboard. There weren't any warning lights before it failed. I had the dealer fix it, but Jeep wouldn't cover the entire cost of the repair, even though the dealer confirmed there was no water damage or external cause. It seems like the instrument cluster just malfunctioned and fried. This appears to be a recurring issue with Jeep Wranglers, and it's concerning that Jeep isn't taking responsibility for a problem that could be a safety hazard, especially when using features like adaptive cruise control that relies on the digital screen. Attached is the repair order and invoice detailing the problem. I also have a video of it mid-failure if you need it. This shouldn't happen with a vehicle at 46K miles, major safety concern.
Additional Notes:
My Jeep Wrangler's instrument cluster randomly shut down while driving. This means I couldn't see the electronic speedometer, odometer, or any other information on the dashboard. There weren't any warning lights before it failed. I had the dealer fix it, but Jeep wouldn't cover the entire cost of the repair, even though the dealer confirmed there was no water damage or external cause. It seems like the instrument cluster just malfunctioned and fried. This appears to be a recurring issue with Jeep Wranglers, and it's concerning that Jeep isn't taking responsibility for a problem that could be a safety hazard, especially when using features like adaptive cruise control that relies on the digital screen. Attached is the repair order and invoice detailing the problem. I also have a video of it mid-failure if you need it. This shouldn't happen with a vehicle at 46K miles, major safety concern.
Mfg Campaign: 11593994
Recall Date: Jun 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My Jeep Wrangler's instrument cluster randomly shut down while driving. This means I couldn't see the electronic speedometer, odometer, or any other information on the dashboard. There weren't any warning lights before it failed. I had the dealer fix it, but Jeep wouldn't cover the entire cost of the repair, even though the dealer confirmed there was no water damage or external cause. It seems like the instrument cluster just malfunctioned and fried. This appears to be a recurring issue with Jeep Wranglers, and it's concerning that Jeep isn't taking responsibility for a problem that could be a safety hazard, especially when using features like adaptive cruise control that relies on the digital screen. Attached is the repair order and invoice detailing the problem. I also have a video of it mid-failure if you need it. This shouldn't happen with a vehicle at 46K miles, major safety concern.
Corrective Action:
My Jeep Wrangler's instrument cluster randomly shut down while driving. This means I couldn't see the electronic speedometer, odometer, or any other information on the dashboard. There weren't any warning lights before it failed. I had the dealer fix it, but Jeep wouldn't cover the entire cost of the repair, even though the dealer confirmed there was no water damage or external cause. It seems like the instrument cluster just malfunctioned and fried. This appears to be a recurring issue with Jeep Wranglers, and it's concerning that Jeep isn't taking responsibility for a problem that could be a safety hazard, especially when using features like adaptive cruise control that relies on the digital screen. Attached is the repair order and invoice detailing the problem. I also have a video of it mid-failure if you need it. This shouldn't happen with a vehicle at 46K miles, major safety concern.
Additional Notes:
My Jeep Wrangler's instrument cluster randomly shut down while driving. This means I couldn't see the electronic speedometer, odometer, or any other information on the dashboard. There weren't any warning lights before it failed. I had the dealer fix it, but Jeep wouldn't cover the entire cost of the repair, even though the dealer confirmed there was no water damage or external cause. It seems like the instrument cluster just malfunctioned and fried. This appears to be a recurring issue with Jeep Wranglers, and it's concerning that Jeep isn't taking responsibility for a problem that could be a safety hazard, especially when using features like adaptive cruise control that relies on the digital screen. Attached is the repair order and invoice detailing the problem. I also have a video of it mid-failure if you need it. This shouldn't happen with a vehicle at 46K miles, major safety concern.
Mfg Campaign: 11593994
Recall Date: Jun 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train). The contact stated while driving approximately 45 MPH, the vehicle downshifted with abnormal roaring sound coming from the gear shifter. Additionally, the contact observed a burning odor. The vehicle was taken to a dealer where it was diagnosed that the clutch assembly was glazed needed to be replaced. The vehicle was repaired but the failure returned after two weeks. The manufacturer was notified of the failure. The failure mileage was approximately 56,801.
Corrective Action:
The contact owns a 2019 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train). The contact stated while driving approximately 45 MPH, the vehicle downshifted with abnormal roaring sound coming from the gear shifter. Additionally, the contact observed a burning odor. The vehicle was taken to a dealer where it was diagnosed that the clutch assembly was glazed needed to be replaced. The vehicle was repaired but the failure returned after two weeks. The manufacturer was notified of the failure. The failure mileage was approximately 56,801.
Additional Notes:
The contact owns a 2019 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train). The contact stated while driving approximately 45 MPH, the vehicle downshifted with abnormal roaring sound coming from the gear shifter. Additionally, the contact observed a burning odor. The vehicle was taken to a dealer where it was diagnosed that the clutch assembly was glazed needed to be replaced. The vehicle was repaired but the failure returned after two weeks. The manufacturer was notified of the failure. The failure mileage was approximately 56,801.
Mfg Campaign: 11589625
Recall Date: May 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
So driving about 50-55mph, the dash lights lite up like a christmas tree. Everything from ABS, shifter lock, sway bar, airbags, traction control, aux battery and some other things that i can't remember. Engine lost power, power steering and unable to shift out of park. I took to my local dealer, I didn't buy it from them, and they diagnsoed the issue of a faulty ABS module. This module has been in the stage of "engineering" for over a year. I spent $900 on one ABS module that was available out of 5 in the US from another dealer and to get 20 minutes down the road only to have it happen again. The vehicle was at the dealer for 5 weeks. The new part was to become available on May20th. Two days ago the service manager called to tell me that they pushed the date to Aug 20th. This will be almost 2 years in this process with this part. The manager then proceeded to tell me it will probably be longer as Jeep went to a new vendor and it is redoing the part. I know of hundreds of other owners in the same boat. Jeep star techs say they can't diagnose past this part so I am paying on a big paper weight since November 23. I have started a case with Jeep customer care only for them to say they can't do anything financially or anything other than help expedite the issue. This is a lost cause as it is still being developed 2 years later. My GM of the dealership said he has 4-5 others at his lot in the same boat and a number of other owners with vehicles like myself at the house. I feel the need for someone to put pressure on the vendor to help with getting a recall on this situation.
Corrective Action:
So driving about 50-55mph, the dash lights lite up like a christmas tree. Everything from ABS, shifter lock, sway bar, airbags, traction control, aux battery and some other things that i can't remember. Engine lost power, power steering and unable to shift out of park. I took to my local dealer, I didn't buy it from them, and they diagnsoed the issue of a faulty ABS module. This module has been in the stage of "engineering" for over a year. I spent $900 on one ABS module that was available out of 5 in the US from another dealer and to get 20 minutes down the road only to have it happen again. The vehicle was at the dealer for 5 weeks. The new part was to become available on May20th. Two days ago the service manager called to tell me that they pushed the date to Aug 20th. This will be almost 2 years in this process with this part. The manager then proceeded to tell me it will probably be longer as Jeep went to a new vendor and it is redoing the part. I know of hundreds of other owners in the same boat. Jeep star techs say they can't diagnose past this part so I am paying on a big paper weight since November 23. I have started a case with Jeep customer care only for them to say they can't do anything financially or anything other than help expedite the issue. This is a lost cause as it is still being developed 2 years later. My GM of the dealership said he has 4-5 others at his lot in the same boat and a number of other owners with vehicles like myself at the house. I feel the need for someone to put pressure on the vendor to help with getting a recall on this situation.
Additional Notes:
So driving about 50-55mph, the dash lights lite up like a christmas tree. Everything from ABS, shifter lock, sway bar, airbags, traction control, aux battery and some other things that i can't remember. Engine lost power, power steering and unable to shift out of park. I took to my local dealer, I didn't buy it from them, and they diagnsoed the issue of a faulty ABS module. This module has been in the stage of "engineering" for over a year. I spent $900 on one ABS module that was available out of 5 in the US from another dealer and to get 20 minutes down the road only to have it happen again. The vehicle was at the dealer for 5 weeks. The new part was to become available on May20th. Two days ago the service manager called to tell me that they pushed the date to Aug 20th. This will be almost 2 years in this process with this part. The manager then proceeded to tell me it will probably be longer as Jeep went to a new vendor and it is redoing the part. I know of hundreds of other owners in the same boat. Jeep star techs say they can't diagnose past this part so I am paying on a big paper weight since November 23. I have started a case with Jeep customer care only for them to say they can't do anything financially or anything other than help expedite the issue. This is a lost cause as it is still being developed 2 years later. My GM of the dealership said he has 4-5 others at his lot in the same boat and a number of other owners with vehicles like myself at the house. I feel the need for someone to put pressure on the vendor to help with getting a recall on this situation.
Mfg Campaign: 11589352
Recall Date: May 17, 2024
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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