JEEP WRANGLER 2019

Complete listing of complaints and recalls for this vehicle

986
Complaints
21
Recalls

Complaints & Recalls

986 Complaints 21 Recalls

Official Safety Recalls - Important!

21 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 24V676000 SAFETY RECALL
46 Vehicles Affected
Recall Date: Sep 12, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
FREE Recall Solution:
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 77B
Notice Date: Sep 26, 2024
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V652000 SAFETY RECALL
32.9K Vehicles Affected
Recall Date: Sep 5, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Potential Risk:
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 30B
Notice Date: Oct 3, 2024
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V116000 SAFETY RECALL
69.2K Vehicles Affected
Recall Date: Feb 23, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Potential Risk:
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 19A
Notice Date: Nov 16, 2023
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V028000 SAFETY RECALL
42.9K Vehicles Affected
Recall Date: Jan 28, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Potential Risk:
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FREE Recall Solution:
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Y01
Notice Date: Mar 4, 2021
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 20V580000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Sep 24, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Potential Risk:
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: W67
Notice Date: Nov 12, 2020
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V191000 SAFETY RECALL
319.6K Vehicles Affected
Recall Date: Apr 2, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
The lingering rearview image can distract the driver, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: W30-W37
Notice Date: Apr 27, 2020
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V124000 SAFETY RECALL
33.2K Vehicles Affected
Recall Date: Mar 3, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Potential Risk:
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: W12
Notice Date: Apr 30, 2020
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 19V201000 SAFETY RECALL
52 Vehicles Affected
Recall Date: Mar 14, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.

Potential Risk:
If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: V29
Notice Date: Apr 5, 2019
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 18V675000 SAFETY RECALL
18.1K Vehicles Affected
Recall Date: Sep 28, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.

Potential Risk:
An unexpected reduction in steering ability, can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: UA5
Notice Date: Oct 24, 2018
Recall Date: Sep 28, 2018

Consumer Complaints

986 Complaints
Chrysler (fca Us, Llc)
Campaign: 11621566 Other
Oct 23, 2024
Defect Description:

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Consequences:

The contact owns a 2019 Jeep Wrangler. The contact stated that the instrument cluster was blank and was inoperable. The contact was unable to view the speedometer and other safety features on the instrument panel. The contact stated that the failure was related to NHTSA Campaign Number: 24V652000 (Electrical System). The contact called the local dealer and was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

Corrective Action:

The contact owns a 2019 Jeep Wrangler. The contact stated that the instrument cluster was blank and was inoperable. The contact was unable to view the speedometer and other safety features on the instrument panel. The contact stated that the failure was related to NHTSA Campaign Number: 24V652000 (Electrical System). The contact called the local dealer and was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

Additional Notes:

The contact owns a 2019 Jeep Wrangler. The contact stated that the instrument cluster was blank and was inoperable. The contact was unable to view the speedometer and other safety features on the instrument panel. The contact stated that the failure was related to NHTSA Campaign Number: 24V652000 (Electrical System). The contact called the local dealer and was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

Manufacturer: JEEP
Mfg Campaign: 11621566
Notice Date: Oct 23, 2024
Recall Date: Oct 23, 2024
Chrysler (fca Us, Llc)
Campaign: 11620634 Other
Oct 18, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The car is having electrical issues that the dealer service is unable to diagnose. They have since ordered a part but they are not certain that this will fix the problem. The car has been in service 3 times. Twice for an uncontrollable shaking that comes from no where, this has fixed the problem temporarily, however it continues. If I hit highway speeds the car shakes making it difficult to drive. The electrical issue for lack of a better word causes the car to stop as there is no acceleration at this point, making it difficult and extremely dangerous to drive. I drive an hour and half to work with fear. I don't want to cause an accident nor do I want anyone else getting hurt. The car has had issues since we first bought it. But thought ok, they are trying to fix the issues so have said nothing until now. Now the electrical system fails causing the care to be undrivable. We had to already have it towed to the dealer. Paid for the diagnostic issue which resulted in nothing and paid for a rental car.

Corrective Action:

The car is having electrical issues that the dealer service is unable to diagnose. They have since ordered a part but they are not certain that this will fix the problem. The car has been in service 3 times. Twice for an uncontrollable shaking that comes from no where, this has fixed the problem temporarily, however it continues. If I hit highway speeds the car shakes making it difficult to drive. The electrical issue for lack of a better word causes the car to stop as there is no acceleration at this point, making it difficult and extremely dangerous to drive. I drive an hour and half to work with fear. I don't want to cause an accident nor do I want anyone else getting hurt. The car has had issues since we first bought it. But thought ok, they are trying to fix the issues so have said nothing until now. Now the electrical system fails causing the care to be undrivable. We had to already have it towed to the dealer. Paid for the diagnostic issue which resulted in nothing and paid for a rental car.

Additional Notes:

The car is having electrical issues that the dealer service is unable to diagnose. They have since ordered a part but they are not certain that this will fix the problem. The car has been in service 3 times. Twice for an uncontrollable shaking that comes from no where, this has fixed the problem temporarily, however it continues. If I hit highway speeds the car shakes making it difficult to drive. The electrical issue for lack of a better word causes the car to stop as there is no acceleration at this point, making it difficult and extremely dangerous to drive. I drive an hour and half to work with fear. I don't want to cause an accident nor do I want anyone else getting hurt. The car has had issues since we first bought it. But thought ok, they are trying to fix the issues so have said nothing until now. Now the electrical system fails causing the care to be undrivable. We had to already have it towed to the dealer. Paid for the diagnostic issue which resulted in nothing and paid for a rental car.

Manufacturer: JEEP
Mfg Campaign: 11620634
Notice Date: Oct 18, 2024
Recall Date: Oct 18, 2024
Chrysler (fca Us, Llc)
Campaign: 11620634 Other
Oct 18, 2024
Defect Description:

SUSPENSION

Potential Consequences:

The car is having electrical issues that the dealer service is unable to diagnose. They have since ordered a part but they are not certain that this will fix the problem. The car has been in service 3 times. Twice for an uncontrollable shaking that comes from no where, this has fixed the problem temporarily, however it continues. If I hit highway speeds the car shakes making it difficult to drive. The electrical issue for lack of a better word causes the car to stop as there is no acceleration at this point, making it difficult and extremely dangerous to drive. I drive an hour and half to work with fear. I don't want to cause an accident nor do I want anyone else getting hurt. The car has had issues since we first bought it. But thought ok, they are trying to fix the issues so have said nothing until now. Now the electrical system fails causing the care to be undrivable. We had to already have it towed to the dealer. Paid for the diagnostic issue which resulted in nothing and paid for a rental car.

Corrective Action:

The car is having electrical issues that the dealer service is unable to diagnose. They have since ordered a part but they are not certain that this will fix the problem. The car has been in service 3 times. Twice for an uncontrollable shaking that comes from no where, this has fixed the problem temporarily, however it continues. If I hit highway speeds the car shakes making it difficult to drive. The electrical issue for lack of a better word causes the car to stop as there is no acceleration at this point, making it difficult and extremely dangerous to drive. I drive an hour and half to work with fear. I don't want to cause an accident nor do I want anyone else getting hurt. The car has had issues since we first bought it. But thought ok, they are trying to fix the issues so have said nothing until now. Now the electrical system fails causing the care to be undrivable. We had to already have it towed to the dealer. Paid for the diagnostic issue which resulted in nothing and paid for a rental car.

Additional Notes:

The car is having electrical issues that the dealer service is unable to diagnose. They have since ordered a part but they are not certain that this will fix the problem. The car has been in service 3 times. Twice for an uncontrollable shaking that comes from no where, this has fixed the problem temporarily, however it continues. If I hit highway speeds the car shakes making it difficult to drive. The electrical issue for lack of a better word causes the car to stop as there is no acceleration at this point, making it difficult and extremely dangerous to drive. I drive an hour and half to work with fear. I don't want to cause an accident nor do I want anyone else getting hurt. The car has had issues since we first bought it. But thought ok, they are trying to fix the issues so have said nothing until now. Now the electrical system fails causing the care to be undrivable. We had to already have it towed to the dealer. Paid for the diagnostic issue which resulted in nothing and paid for a rental car.

Manufacturer: JEEP
Mfg Campaign: 11620634
Notice Date: Oct 18, 2024
Recall Date: Oct 18, 2024
Chrysler (fca Us, Llc)
Campaign: 11620634 Other
Oct 18, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

The car is having electrical issues that the dealer service is unable to diagnose. They have since ordered a part but they are not certain that this will fix the problem. The car has been in service 3 times. Twice for an uncontrollable shaking that comes from no where, this has fixed the problem temporarily, however it continues. If I hit highway speeds the car shakes making it difficult to drive. The electrical issue for lack of a better word causes the car to stop as there is no acceleration at this point, making it difficult and extremely dangerous to drive. I drive an hour and half to work with fear. I don't want to cause an accident nor do I want anyone else getting hurt. The car has had issues since we first bought it. But thought ok, they are trying to fix the issues so have said nothing until now. Now the electrical system fails causing the care to be undrivable. We had to already have it towed to the dealer. Paid for the diagnostic issue which resulted in nothing and paid for a rental car.

Corrective Action:

The car is having electrical issues that the dealer service is unable to diagnose. They have since ordered a part but they are not certain that this will fix the problem. The car has been in service 3 times. Twice for an uncontrollable shaking that comes from no where, this has fixed the problem temporarily, however it continues. If I hit highway speeds the car shakes making it difficult to drive. The electrical issue for lack of a better word causes the car to stop as there is no acceleration at this point, making it difficult and extremely dangerous to drive. I drive an hour and half to work with fear. I don't want to cause an accident nor do I want anyone else getting hurt. The car has had issues since we first bought it. But thought ok, they are trying to fix the issues so have said nothing until now. Now the electrical system fails causing the care to be undrivable. We had to already have it towed to the dealer. Paid for the diagnostic issue which resulted in nothing and paid for a rental car.

Additional Notes:

The car is having electrical issues that the dealer service is unable to diagnose. They have since ordered a part but they are not certain that this will fix the problem. The car has been in service 3 times. Twice for an uncontrollable shaking that comes from no where, this has fixed the problem temporarily, however it continues. If I hit highway speeds the car shakes making it difficult to drive. The electrical issue for lack of a better word causes the car to stop as there is no acceleration at this point, making it difficult and extremely dangerous to drive. I drive an hour and half to work with fear. I don't want to cause an accident nor do I want anyone else getting hurt. The car has had issues since we first bought it. But thought ok, they are trying to fix the issues so have said nothing until now. Now the electrical system fails causing the care to be undrivable. We had to already have it towed to the dealer. Paid for the diagnostic issue which resulted in nothing and paid for a rental car.

Manufacturer: JEEP
Mfg Campaign: 11620634
Notice Date: Oct 18, 2024
Recall Date: Oct 18, 2024
Chrysler (fca Us, Llc)
Campaign: 11620656 Other
Oct 18, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2019 Jeep Wrangler. The contact stated while driving 50 MPH, the instrument panel became inoperable. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The manufacturer was not notified of the failure. The failure mileage was unknown.

Corrective Action:

The contact owns a 2019 Jeep Wrangler. The contact stated while driving 50 MPH, the instrument panel became inoperable. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The manufacturer was not notified of the failure. The failure mileage was unknown.

Additional Notes:

The contact owns a 2019 Jeep Wrangler. The contact stated while driving 50 MPH, the instrument panel became inoperable. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The manufacturer was not notified of the failure. The failure mileage was unknown.

Manufacturer: JEEP
Mfg Campaign: 11620656
Notice Date: Oct 18, 2024
Recall Date: Oct 18, 2024
Chrysler (fca Us, Llc)
Campaign: 11620056 Other
Oct 16, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The information center and warning went dead on the instrument cluster.

Corrective Action:

The information center and warning went dead on the instrument cluster.

Additional Notes:

The information center and warning went dead on the instrument cluster.

Manufacturer: JEEP
Mfg Campaign: 11620056
Notice Date: Oct 16, 2024
Recall Date: Oct 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11619874 Other
Oct 15, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The dashboard panel does not light up. It just went out one day and never came back on. I cannot see my mileage, my fuel level or warning lights. I took it to dealership and they did a software update with no changes in dash panel. The dealership stated I needed a dash cluster replaced.

Corrective Action:

The dashboard panel does not light up. It just went out one day and never came back on. I cannot see my mileage, my fuel level or warning lights. I took it to dealership and they did a software update with no changes in dash panel. The dealership stated I needed a dash cluster replaced.

Additional Notes:

The dashboard panel does not light up. It just went out one day and never came back on. I cannot see my mileage, my fuel level or warning lights. I took it to dealership and they did a software update with no changes in dash panel. The dealership stated I needed a dash cluster replaced.

Manufacturer: JEEP
Mfg Campaign: 11619874
Notice Date: Oct 15, 2024
Recall Date: Oct 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11618810 Other
Oct 8, 2024
Defect Description:

STEERING

Potential Consequences:

Vehicle has a loose steering feel and wanders , Jeep has a TSB for a steering box replacement for this issue but will not cover the cost under warranty

Corrective Action:

Vehicle has a loose steering feel and wanders , Jeep has a TSB for a steering box replacement for this issue but will not cover the cost under warranty

Additional Notes:

Vehicle has a loose steering feel and wanders , Jeep has a TSB for a steering box replacement for this issue but will not cover the cost under warranty

Manufacturer: JEEP
Mfg Campaign: 11618810
Notice Date: Oct 8, 2024
Recall Date: Oct 8, 2024
Chrysler (fca Us, Llc)
Campaign: 11618132 Other
Oct 4, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Uconnect System pushed an update to an out of warranty vehicle. The OTA (over-the-air) update bricked (boot loop) the system that also includes the backup camera. The system continually reboots even with the car in the OFF position. If left, it will drain the battery and I cannot start the vehicle. I am forced to pull the fuse and am unable to use the backup saftey camera. No guidance from Jeep/Unconnect, as they do not post update files or a way to fix. Jeep dealerships want $1600 to replace the radio.

Corrective Action:

Uconnect System pushed an update to an out of warranty vehicle. The OTA (over-the-air) update bricked (boot loop) the system that also includes the backup camera. The system continually reboots even with the car in the OFF position. If left, it will drain the battery and I cannot start the vehicle. I am forced to pull the fuse and am unable to use the backup saftey camera. No guidance from Jeep/Unconnect, as they do not post update files or a way to fix. Jeep dealerships want $1600 to replace the radio.

Additional Notes:

Uconnect System pushed an update to an out of warranty vehicle. The OTA (over-the-air) update bricked (boot loop) the system that also includes the backup camera. The system continually reboots even with the car in the OFF position. If left, it will drain the battery and I cannot start the vehicle. I am forced to pull the fuse and am unable to use the backup saftey camera. No guidance from Jeep/Unconnect, as they do not post update files or a way to fix. Jeep dealerships want $1600 to replace the radio.

Manufacturer: JEEP
Mfg Campaign: 11618132
Notice Date: Oct 4, 2024
Recall Date: Oct 4, 2024
Chrysler (fca Us, Llc)
Campaign: 11617754 Other
Oct 2, 2024
Defect Description:

STEERING

Potential Consequences:

I have a 2019 jeep wrangler with under 50,000 miles. The steering damper is defective. I was experiencing what is known as the death wobble. I searched my vin for a recall. No recall is associated with my vin number, although there is a recall for 2019 jeep wranglers. I took my jeep into the dealer to have them inspect. They told me that the steering damper is bad and needs to be replaced. They suggested using an after marker sterling damper because the Oem part is garbage. I paid over $400 to replace the steering damper. I have called and chatted online with Jeep about this concern. Nothing is being done because my vin is not part of the recall even though I had a defective steering damper. The death wobble was getting really bad and I was afraid of getting into an accident. I believe jeep is being reckless and negligent with this lack on action.

Corrective Action:

I have a 2019 jeep wrangler with under 50,000 miles. The steering damper is defective. I was experiencing what is known as the death wobble. I searched my vin for a recall. No recall is associated with my vin number, although there is a recall for 2019 jeep wranglers. I took my jeep into the dealer to have them inspect. They told me that the steering damper is bad and needs to be replaced. They suggested using an after marker sterling damper because the Oem part is garbage. I paid over $400 to replace the steering damper. I have called and chatted online with Jeep about this concern. Nothing is being done because my vin is not part of the recall even though I had a defective steering damper. The death wobble was getting really bad and I was afraid of getting into an accident. I believe jeep is being reckless and negligent with this lack on action.

Additional Notes:

I have a 2019 jeep wrangler with under 50,000 miles. The steering damper is defective. I was experiencing what is known as the death wobble. I searched my vin for a recall. No recall is associated with my vin number, although there is a recall for 2019 jeep wranglers. I took my jeep into the dealer to have them inspect. They told me that the steering damper is bad and needs to be replaced. They suggested using an after marker sterling damper because the Oem part is garbage. I paid over $400 to replace the steering damper. I have called and chatted online with Jeep about this concern. Nothing is being done because my vin is not part of the recall even though I had a defective steering damper. The death wobble was getting really bad and I was afraid of getting into an accident. I believe jeep is being reckless and negligent with this lack on action.

Manufacturer: JEEP
Mfg Campaign: 11617754
Notice Date: Oct 2, 2024
Recall Date: Oct 2, 2024
Chrysler (fca Us, Llc)
Campaign: 11615294 Other
Sep 18, 2024
Defect Description:

ENGINE

Potential Consequences:

Every light started blinking and the auto start started flashing and said auto start disabled. The jeep slowly started to die. I pulled over off the high way thankfully in a safe spot and it locked up. The steering wheel locked the shifter couldn’t move. Turned the car off and back on it was clicking but not turning off. Had to get it towed. There were no loud noises no oil leaking nothing. No indicators before hand of the Jeep needing oil change or misfiring. Got it diagnosed and they said my engine seized up and I had blew a piston. WITH NO WARNING or indicator of anything in the months weeks days prior. My engine light never came on.

Corrective Action:

Every light started blinking and the auto start started flashing and said auto start disabled. The jeep slowly started to die. I pulled over off the high way thankfully in a safe spot and it locked up. The steering wheel locked the shifter couldn’t move. Turned the car off and back on it was clicking but not turning off. Had to get it towed. There were no loud noises no oil leaking nothing. No indicators before hand of the Jeep needing oil change or misfiring. Got it diagnosed and they said my engine seized up and I had blew a piston. WITH NO WARNING or indicator of anything in the months weeks days prior. My engine light never came on.

Additional Notes:

Every light started blinking and the auto start started flashing and said auto start disabled. The jeep slowly started to die. I pulled over off the high way thankfully in a safe spot and it locked up. The steering wheel locked the shifter couldn’t move. Turned the car off and back on it was clicking but not turning off. Had to get it towed. There were no loud noises no oil leaking nothing. No indicators before hand of the Jeep needing oil change or misfiring. Got it diagnosed and they said my engine seized up and I had blew a piston. WITH NO WARNING or indicator of anything in the months weeks days prior. My engine light never came on.

Manufacturer: JEEP
Mfg Campaign: 11615294
Notice Date: Sep 18, 2024
Recall Date: Sep 18, 2024
Chrysler (fca Us, Llc)
Campaign: 11615012 Other
Sep 17, 2024
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2019 Jeep Wrangler. The contact stated while driving at approximately 60 MPH, the vehicle experienced a loss of motive power. The contact pulled over the shoulder of the roadway, but the vehicle failed to restart. There was no warning light illuminated. The vehicle was towed to a local dealer however, the cause of the failure could not be determined. The vehicle was not repaired and remained at the dealer unrepaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

Corrective Action:

The contact owns a 2019 Jeep Wrangler. The contact stated while driving at approximately 60 MPH, the vehicle experienced a loss of motive power. The contact pulled over the shoulder of the roadway, but the vehicle failed to restart. There was no warning light illuminated. The vehicle was towed to a local dealer however, the cause of the failure could not be determined. The vehicle was not repaired and remained at the dealer unrepaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

Additional Notes:

The contact owns a 2019 Jeep Wrangler. The contact stated while driving at approximately 60 MPH, the vehicle experienced a loss of motive power. The contact pulled over the shoulder of the roadway, but the vehicle failed to restart. There was no warning light illuminated. The vehicle was towed to a local dealer however, the cause of the failure could not be determined. The vehicle was not repaired and remained at the dealer unrepaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

Manufacturer: JEEP
Mfg Campaign: 11615012
Notice Date: Sep 17, 2024
Recall Date: Sep 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11614765 Other
Sep 16, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2019 Jeep Wrangler. The contact stated that the Auto Start warning light had displayed on the instrument panel. The dealer was notified of the failure and informed the contact that the auxiliary battery might need to be replaced. The contact's son replaced the battery; however, the warning light remained on the instrument panel. Recently, the contact stated that soon after starting the vehicle, the instrument panel went blank. After several attempts restarting the vehicle, the instrument panel returned to normal operation. Upon investigation, the contact discovered NHTSA Campaign Number: 24V652000 (Electrical System); which was linked to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,400.

Corrective Action:

The contact owns a 2019 Jeep Wrangler. The contact stated that the Auto Start warning light had displayed on the instrument panel. The dealer was notified of the failure and informed the contact that the auxiliary battery might need to be replaced. The contact's son replaced the battery; however, the warning light remained on the instrument panel. Recently, the contact stated that soon after starting the vehicle, the instrument panel went blank. After several attempts restarting the vehicle, the instrument panel returned to normal operation. Upon investigation, the contact discovered NHTSA Campaign Number: 24V652000 (Electrical System); which was linked to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,400.

Additional Notes:

The contact owns a 2019 Jeep Wrangler. The contact stated that the Auto Start warning light had displayed on the instrument panel. The dealer was notified of the failure and informed the contact that the auxiliary battery might need to be replaced. The contact's son replaced the battery; however, the warning light remained on the instrument panel. Recently, the contact stated that soon after starting the vehicle, the instrument panel went blank. After several attempts restarting the vehicle, the instrument panel returned to normal operation. Upon investigation, the contact discovered NHTSA Campaign Number: 24V652000 (Electrical System); which was linked to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,400.

Manufacturer: JEEP
Mfg Campaign: 11614765
Notice Date: Sep 16, 2024
Recall Date: Sep 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11614776 Other
Sep 16, 2024
Defect Description:

SUSPENSION

Potential Consequences:

The contact owns a 2019 Jeep Wrangler. The contact stated while driving 65 MPH on a bumpy road surface, the vehicle experienced the death wobble. The contact stated that the steering wheel and the front end of the vehicle shuddered significantly. The contact decelerated to approximately 55 MPH, and the vehicle operated as needed. The contact stated that the failure had been recurring while driving. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 80,000.

Corrective Action:

The contact owns a 2019 Jeep Wrangler. The contact stated while driving 65 MPH on a bumpy road surface, the vehicle experienced the death wobble. The contact stated that the steering wheel and the front end of the vehicle shuddered significantly. The contact decelerated to approximately 55 MPH, and the vehicle operated as needed. The contact stated that the failure had been recurring while driving. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 80,000.

Additional Notes:

The contact owns a 2019 Jeep Wrangler. The contact stated while driving 65 MPH on a bumpy road surface, the vehicle experienced the death wobble. The contact stated that the steering wheel and the front end of the vehicle shuddered significantly. The contact decelerated to approximately 55 MPH, and the vehicle operated as needed. The contact stated that the failure had been recurring while driving. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 80,000.

Manufacturer: JEEP
Mfg Campaign: 11614776
Notice Date: Sep 16, 2024
Recall Date: Sep 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11613394 Other
Sep 9, 2024
Defect Description:

SUSPENSION

Potential Consequences:

Consistently getting a warning that the axel locking system needs serviced. Mentioned to dealership and they said could affect how my 4 wheel drive will work or not be able to use the 4 wheel drive when needed.

Corrective Action:

Consistently getting a warning that the axel locking system needs serviced. Mentioned to dealership and they said could affect how my 4 wheel drive will work or not be able to use the 4 wheel drive when needed.

Additional Notes:

Consistently getting a warning that the axel locking system needs serviced. Mentioned to dealership and they said could affect how my 4 wheel drive will work or not be able to use the 4 wheel drive when needed.

Manufacturer: JEEP
Mfg Campaign: 11613394
Notice Date: Sep 9, 2024
Recall Date: Sep 9, 2024
Chrysler (fca Us, Llc)
Campaign: 11611198 Other
Aug 27, 2024
Defect Description:

SUSPENSION

Potential Consequences:

rear upper coil spring pockets weld failures on vehicle found during inspection.

Corrective Action:

rear upper coil spring pockets weld failures on vehicle found during inspection.

Additional Notes:

rear upper coil spring pockets weld failures on vehicle found during inspection.

Manufacturer: JEEP
Mfg Campaign: 11611198
Notice Date: Aug 27, 2024
Recall Date: Aug 27, 2024
Chrysler (fca Us, Llc)
Campaign: 11611243 Other
Aug 27, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2019 Jeep Wrangler. The contact stated while the vehicle was parked, the contact became aware that rodents had damaged unknown parts inside the engine compartment. The contact also stated that the instrument panel was inoperable. The contact stated that on one occasion while driving 25 MPH, the transmission failed to operate as needed and the vehicle shifted into LIMP Mode. The vehicle was taken to the dealer to be diagnosed. The contact stated that several wiring harnesses were replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.

Corrective Action:

The contact owns a 2019 Jeep Wrangler. The contact stated while the vehicle was parked, the contact became aware that rodents had damaged unknown parts inside the engine compartment. The contact also stated that the instrument panel was inoperable. The contact stated that on one occasion while driving 25 MPH, the transmission failed to operate as needed and the vehicle shifted into LIMP Mode. The vehicle was taken to the dealer to be diagnosed. The contact stated that several wiring harnesses were replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.

Additional Notes:

The contact owns a 2019 Jeep Wrangler. The contact stated while the vehicle was parked, the contact became aware that rodents had damaged unknown parts inside the engine compartment. The contact also stated that the instrument panel was inoperable. The contact stated that on one occasion while driving 25 MPH, the transmission failed to operate as needed and the vehicle shifted into LIMP Mode. The vehicle was taken to the dealer to be diagnosed. The contact stated that several wiring harnesses were replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.

Manufacturer: JEEP
Mfg Campaign: 11611243
Notice Date: Aug 27, 2024
Recall Date: Aug 27, 2024
Chrysler (fca Us, Llc)
Campaign: 11610438 Other
Aug 23, 2024
Defect Description:

STEERING

Potential Consequences:

The contact owns a 2019 Jeep Wrangler. The contact stated while driving at approximately 70 MPH, the front passenger’s side wheel started shaking violently, and the vehicle was maneuvered over to the side of the road to be inspected. The vehicle was taken to the residence. The vehicle was then taken to the dealer where it was diagnosed that the screw hex flange head, bearing intermediate shaft support, shaft steering column, and bolt needed to be replaced. The vehicle was repaired but the failure reoccurred two weeks later. The vehicle was taken to the same dealer where it was diagnosed and determined that the same parts needed to be replaced. The vehicle was repaired but the failure recurred approximately 18 months later. The manufacturer was notified of the failure. The failure mileage was approximately 25,911.

Corrective Action:

The contact owns a 2019 Jeep Wrangler. The contact stated while driving at approximately 70 MPH, the front passenger’s side wheel started shaking violently, and the vehicle was maneuvered over to the side of the road to be inspected. The vehicle was taken to the residence. The vehicle was then taken to the dealer where it was diagnosed that the screw hex flange head, bearing intermediate shaft support, shaft steering column, and bolt needed to be replaced. The vehicle was repaired but the failure reoccurred two weeks later. The vehicle was taken to the same dealer where it was diagnosed and determined that the same parts needed to be replaced. The vehicle was repaired but the failure recurred approximately 18 months later. The manufacturer was notified of the failure. The failure mileage was approximately 25,911.

Additional Notes:

The contact owns a 2019 Jeep Wrangler. The contact stated while driving at approximately 70 MPH, the front passenger’s side wheel started shaking violently, and the vehicle was maneuvered over to the side of the road to be inspected. The vehicle was taken to the residence. The vehicle was then taken to the dealer where it was diagnosed that the screw hex flange head, bearing intermediate shaft support, shaft steering column, and bolt needed to be replaced. The vehicle was repaired but the failure reoccurred two weeks later. The vehicle was taken to the same dealer where it was diagnosed and determined that the same parts needed to be replaced. The vehicle was repaired but the failure recurred approximately 18 months later. The manufacturer was notified of the failure. The failure mileage was approximately 25,911.

Manufacturer: JEEP
Mfg Campaign: 11610438
Notice Date: Aug 23, 2024
Recall Date: Aug 23, 2024
Chrysler (fca Us, Llc)
Campaign: 11610054 Other
Aug 21, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS light came on, car will stop on its own while driving 70 miles an hour and kill the acceleration. steering will go out. speedometer will not work. check engine light will come on. gear shift gets stuck in place. This car is a major safety hazard that Jeep has ignored. I have gotten stuck on the side of the road on bridges, highways side streets due to the fact the gear shift will not move out of park and all the lights come on in the car.

Corrective Action:

ABS light came on, car will stop on its own while driving 70 miles an hour and kill the acceleration. steering will go out. speedometer will not work. check engine light will come on. gear shift gets stuck in place. This car is a major safety hazard that Jeep has ignored. I have gotten stuck on the side of the road on bridges, highways side streets due to the fact the gear shift will not move out of park and all the lights come on in the car.

Additional Notes:

ABS light came on, car will stop on its own while driving 70 miles an hour and kill the acceleration. steering will go out. speedometer will not work. check engine light will come on. gear shift gets stuck in place. This car is a major safety hazard that Jeep has ignored. I have gotten stuck on the side of the road on bridges, highways side streets due to the fact the gear shift will not move out of park and all the lights come on in the car.

Manufacturer: JEEP
Mfg Campaign: 11610054
Notice Date: Aug 21, 2024
Recall Date: Aug 21, 2024
Chrysler (fca Us, Llc)
Campaign: 11610054 Other
Aug 21, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

ABS light came on, car will stop on its own while driving 70 miles an hour and kill the acceleration. steering will go out. speedometer will not work. check engine light will come on. gear shift gets stuck in place. This car is a major safety hazard that Jeep has ignored. I have gotten stuck on the side of the road on bridges, highways side streets due to the fact the gear shift will not move out of park and all the lights come on in the car.

Corrective Action:

ABS light came on, car will stop on its own while driving 70 miles an hour and kill the acceleration. steering will go out. speedometer will not work. check engine light will come on. gear shift gets stuck in place. This car is a major safety hazard that Jeep has ignored. I have gotten stuck on the side of the road on bridges, highways side streets due to the fact the gear shift will not move out of park and all the lights come on in the car.

Additional Notes:

ABS light came on, car will stop on its own while driving 70 miles an hour and kill the acceleration. steering will go out. speedometer will not work. check engine light will come on. gear shift gets stuck in place. This car is a major safety hazard that Jeep has ignored. I have gotten stuck on the side of the road on bridges, highways side streets due to the fact the gear shift will not move out of park and all the lights come on in the car.

Manufacturer: JEEP
Mfg Campaign: 11610054
Notice Date: Aug 21, 2024
Recall Date: Aug 21, 2024

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