Complaints & Recalls
Official Safety Recalls - Important!
21 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Consumer Complaints
986 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY BEGAN TO SHAKE AND VIBRATE VIOLENTLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. KOONS TYSONS CHRYSLER DODGE JEEP AND RAM (2050 CHAIN BRIDGE RD, VIENNA, VA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY BEGAN TO SHAKE AND VIBRATE VIOLENTLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. KOONS TYSONS CHRYSLER DODGE JEEP AND RAM (2050 CHAIN BRIDGE RD, VIENNA, VA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY BEGAN TO SHAKE AND VIBRATE VIOLENTLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. KOONS TYSONS CHRYSLER DODGE JEEP AND RAM (2050 CHAIN BRIDGE RD, VIENNA, VA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,000.
Mfg Campaign: 11270481
Recall Date: Oct 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AT SPEEDS GREATER THAN 40 MPH, THERE IS ABOUT 1.5 INCHES OF PLAY IN THE STEERING WHEEL AT TOP DEAD CENTER. THIS VEHICLE IS DIFFICULT TO KEEP IN THE LANE IN WINDY CONDITIONS AT HIGHWAY SPEEDS (60-70 MPH). STAR PUB S1819000003 WAS PERFORMED, TRACK BAR AND STEERING DAMPER WERE REPLACED. WANDERING IS LESS, BUT NO CHANGE IN THE EXCESSIVE PLAY. OPENED JEEP WAVE CASE 58745605. CASE WAS CLOSED BY FCA STATING THAT THE STEERING WAS AS DESIGNED AND A NORMAL CHARACTERISTIC OF THE VEHICLE. THE DEALER HAD ME DRIVE TWO OTHER COMPARABLE VEHICLES AND INDEED THEY ALL WANDER AND HAVE PLAY IN THE STEERING AS DOES MINE.ONE WAS EVEN WORSE. THIS STEERING CHARACTERISTIC IS BORDERLINE UNSAFE IN WINDY CONDITIONS ON A TWO LANE ROAD AND FCA IS OFFERING NO FIX AT THIS TIME.
Corrective Action:
AT SPEEDS GREATER THAN 40 MPH, THERE IS ABOUT 1.5 INCHES OF PLAY IN THE STEERING WHEEL AT TOP DEAD CENTER. THIS VEHICLE IS DIFFICULT TO KEEP IN THE LANE IN WINDY CONDITIONS AT HIGHWAY SPEEDS (60-70 MPH). STAR PUB S1819000003 WAS PERFORMED, TRACK BAR AND STEERING DAMPER WERE REPLACED. WANDERING IS LESS, BUT NO CHANGE IN THE EXCESSIVE PLAY. OPENED JEEP WAVE CASE 58745605. CASE WAS CLOSED BY FCA STATING THAT THE STEERING WAS AS DESIGNED AND A NORMAL CHARACTERISTIC OF THE VEHICLE. THE DEALER HAD ME DRIVE TWO OTHER COMPARABLE VEHICLES AND INDEED THEY ALL WANDER AND HAVE PLAY IN THE STEERING AS DOES MINE.ONE WAS EVEN WORSE. THIS STEERING CHARACTERISTIC IS BORDERLINE UNSAFE IN WINDY CONDITIONS ON A TWO LANE ROAD AND FCA IS OFFERING NO FIX AT THIS TIME.
Additional Notes:
AT SPEEDS GREATER THAN 40 MPH, THERE IS ABOUT 1.5 INCHES OF PLAY IN THE STEERING WHEEL AT TOP DEAD CENTER. THIS VEHICLE IS DIFFICULT TO KEEP IN THE LANE IN WINDY CONDITIONS AT HIGHWAY SPEEDS (60-70 MPH). STAR PUB S1819000003 WAS PERFORMED, TRACK BAR AND STEERING DAMPER WERE REPLACED. WANDERING IS LESS, BUT NO CHANGE IN THE EXCESSIVE PLAY. OPENED JEEP WAVE CASE 58745605. CASE WAS CLOSED BY FCA STATING THAT THE STEERING WAS AS DESIGNED AND A NORMAL CHARACTERISTIC OF THE VEHICLE. THE DEALER HAD ME DRIVE TWO OTHER COMPARABLE VEHICLES AND INDEED THEY ALL WANDER AND HAVE PLAY IN THE STEERING AS DOES MINE.ONE WAS EVEN WORSE. THIS STEERING CHARACTERISTIC IS BORDERLINE UNSAFE IN WINDY CONDITIONS ON A TWO LANE ROAD AND FCA IS OFFERING NO FIX AT THIS TIME.
Mfg Campaign: 11270199
Recall Date: Oct 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING IS LOSE WITH A DEAD ZONE IN THE CENTER. I'M AFRAID TO TAKE IT ON THE INTERSTATE BECAUSE IT WONDERS INTO OTHER LANES AND DOES NOT DRIVE STRAIGHT. THE VEHICLE HAS LESS THAN 5000 MILES ON IT. I HAVE HAD THE ALIGNMENT DONE AND A NEW STABILIZER BAR INSTALLED FROM THE DEALERSHIP WITH NO IMPROVEMENT TO THE STEERING. THIS IS THE ONLY PROBLEM I HAVE WITH MY 2019 JL WUR.
Corrective Action:
THE STEERING IS LOSE WITH A DEAD ZONE IN THE CENTER. I'M AFRAID TO TAKE IT ON THE INTERSTATE BECAUSE IT WONDERS INTO OTHER LANES AND DOES NOT DRIVE STRAIGHT. THE VEHICLE HAS LESS THAN 5000 MILES ON IT. I HAVE HAD THE ALIGNMENT DONE AND A NEW STABILIZER BAR INSTALLED FROM THE DEALERSHIP WITH NO IMPROVEMENT TO THE STEERING. THIS IS THE ONLY PROBLEM I HAVE WITH MY 2019 JL WUR.
Additional Notes:
THE STEERING IS LOSE WITH A DEAD ZONE IN THE CENTER. I'M AFRAID TO TAKE IT ON THE INTERSTATE BECAUSE IT WONDERS INTO OTHER LANES AND DOES NOT DRIVE STRAIGHT. THE VEHICLE HAS LESS THAN 5000 MILES ON IT. I HAVE HAD THE ALIGNMENT DONE AND A NEW STABILIZER BAR INSTALLED FROM THE DEALERSHIP WITH NO IMPROVEMENT TO THE STEERING. THIS IS THE ONLY PROBLEM I HAVE WITH MY 2019 JL WUR.
Mfg Campaign: 11269833
Recall Date: Oct 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVING HIGH WAY SPEEDS HIT A GROVE IN THE ROAD ON THE HIGHWAY AND THE WHOLE FRONT END TURNS TO JELLO. THE STEERING FEEL VIOLENTLY SHAKES TO THE POINT WHERE YOU LOSE STEERING. YOU CAN'T GET OVER TO SLOW DOWN TO SLOWER SPEEDS AND YOU CANNOT GRIP THE STEERING WHEEL TOO TIGHT BECAUSE THE VIBRATION WILL HAVE NO WHERE TO GO AND YOU WILL EVENTUALLY FLIP OVER.THE ONLY THING TO STOP THE VIBRATION IS TO SLOW DOWN WHICH IS IMPOSSIBLE ON A HIGHWAY WHERE EVERYONE IS DRIVING 75MPH. I HAVE ATTEMPTED TO HAVE THIS FIXED TWICE. JEEP KEEPS TRYING TO PUT A STEERING DAMPER ON IT THAT DOES NOT WORK. THEY REFUSE TO CHECK FOR WELDING WORK OR ANYTHING ELSE MANUFACTURED DEFECTIVE THAT WOULD CAUSE THE ISSUE. THIS HAS HAPPENED MULTIPLE TIMES MARCH 2019 AND OCTOBER 2019 ARE THE DATE I SENT IT IN FOR SERVICE. PLEASE HELP US CONSUMERS I HAVE CHILDREN AND ITS NOT SAFE
Corrective Action:
DRIVING HIGH WAY SPEEDS HIT A GROVE IN THE ROAD ON THE HIGHWAY AND THE WHOLE FRONT END TURNS TO JELLO. THE STEERING FEEL VIOLENTLY SHAKES TO THE POINT WHERE YOU LOSE STEERING. YOU CAN'T GET OVER TO SLOW DOWN TO SLOWER SPEEDS AND YOU CANNOT GRIP THE STEERING WHEEL TOO TIGHT BECAUSE THE VIBRATION WILL HAVE NO WHERE TO GO AND YOU WILL EVENTUALLY FLIP OVER.THE ONLY THING TO STOP THE VIBRATION IS TO SLOW DOWN WHICH IS IMPOSSIBLE ON A HIGHWAY WHERE EVERYONE IS DRIVING 75MPH. I HAVE ATTEMPTED TO HAVE THIS FIXED TWICE. JEEP KEEPS TRYING TO PUT A STEERING DAMPER ON IT THAT DOES NOT WORK. THEY REFUSE TO CHECK FOR WELDING WORK OR ANYTHING ELSE MANUFACTURED DEFECTIVE THAT WOULD CAUSE THE ISSUE. THIS HAS HAPPENED MULTIPLE TIMES MARCH 2019 AND OCTOBER 2019 ARE THE DATE I SENT IT IN FOR SERVICE. PLEASE HELP US CONSUMERS I HAVE CHILDREN AND ITS NOT SAFE
Additional Notes:
DRIVING HIGH WAY SPEEDS HIT A GROVE IN THE ROAD ON THE HIGHWAY AND THE WHOLE FRONT END TURNS TO JELLO. THE STEERING FEEL VIOLENTLY SHAKES TO THE POINT WHERE YOU LOSE STEERING. YOU CAN'T GET OVER TO SLOW DOWN TO SLOWER SPEEDS AND YOU CANNOT GRIP THE STEERING WHEEL TOO TIGHT BECAUSE THE VIBRATION WILL HAVE NO WHERE TO GO AND YOU WILL EVENTUALLY FLIP OVER.THE ONLY THING TO STOP THE VIBRATION IS TO SLOW DOWN WHICH IS IMPOSSIBLE ON A HIGHWAY WHERE EVERYONE IS DRIVING 75MPH. I HAVE ATTEMPTED TO HAVE THIS FIXED TWICE. JEEP KEEPS TRYING TO PUT A STEERING DAMPER ON IT THAT DOES NOT WORK. THEY REFUSE TO CHECK FOR WELDING WORK OR ANYTHING ELSE MANUFACTURED DEFECTIVE THAT WOULD CAUSE THE ISSUE. THIS HAS HAPPENED MULTIPLE TIMES MARCH 2019 AND OCTOBER 2019 ARE THE DATE I SENT IT IN FOR SERVICE. PLEASE HELP US CONSUMERS I HAVE CHILDREN AND ITS NOT SAFE
Mfg Campaign: 11269523
Recall Date: Oct 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
DRIVING HIGH WAY SPEEDS HIT A GROVE IN THE ROAD ON THE HIGHWAY AND THE WHOLE FRONT END TURNS TO JELLO. THE STEERING FEEL VIOLENTLY SHAKES TO THE POINT WHERE YOU LOSE STEERING. YOU CAN'T GET OVER TO SLOW DOWN TO SLOWER SPEEDS AND YOU CANNOT GRIP THE STEERING WHEEL TOO TIGHT BECAUSE THE VIBRATION WILL HAVE NO WHERE TO GO AND YOU WILL EVENTUALLY FLIP OVER.THE ONLY THING TO STOP THE VIBRATION IS TO SLOW DOWN WHICH IS IMPOSSIBLE ON A HIGHWAY WHERE EVERYONE IS DRIVING 75MPH. I HAVE ATTEMPTED TO HAVE THIS FIXED TWICE. JEEP KEEPS TRYING TO PUT A STEERING DAMPER ON IT THAT DOES NOT WORK. THEY REFUSE TO CHECK FOR WELDING WORK OR ANYTHING ELSE MANUFACTURED DEFECTIVE THAT WOULD CAUSE THE ISSUE. THIS HAS HAPPENED MULTIPLE TIMES MARCH 2019 AND OCTOBER 2019 ARE THE DATE I SENT IT IN FOR SERVICE. PLEASE HELP US CONSUMERS I HAVE CHILDREN AND ITS NOT SAFE
Corrective Action:
DRIVING HIGH WAY SPEEDS HIT A GROVE IN THE ROAD ON THE HIGHWAY AND THE WHOLE FRONT END TURNS TO JELLO. THE STEERING FEEL VIOLENTLY SHAKES TO THE POINT WHERE YOU LOSE STEERING. YOU CAN'T GET OVER TO SLOW DOWN TO SLOWER SPEEDS AND YOU CANNOT GRIP THE STEERING WHEEL TOO TIGHT BECAUSE THE VIBRATION WILL HAVE NO WHERE TO GO AND YOU WILL EVENTUALLY FLIP OVER.THE ONLY THING TO STOP THE VIBRATION IS TO SLOW DOWN WHICH IS IMPOSSIBLE ON A HIGHWAY WHERE EVERYONE IS DRIVING 75MPH. I HAVE ATTEMPTED TO HAVE THIS FIXED TWICE. JEEP KEEPS TRYING TO PUT A STEERING DAMPER ON IT THAT DOES NOT WORK. THEY REFUSE TO CHECK FOR WELDING WORK OR ANYTHING ELSE MANUFACTURED DEFECTIVE THAT WOULD CAUSE THE ISSUE. THIS HAS HAPPENED MULTIPLE TIMES MARCH 2019 AND OCTOBER 2019 ARE THE DATE I SENT IT IN FOR SERVICE. PLEASE HELP US CONSUMERS I HAVE CHILDREN AND ITS NOT SAFE
Additional Notes:
DRIVING HIGH WAY SPEEDS HIT A GROVE IN THE ROAD ON THE HIGHWAY AND THE WHOLE FRONT END TURNS TO JELLO. THE STEERING FEEL VIOLENTLY SHAKES TO THE POINT WHERE YOU LOSE STEERING. YOU CAN'T GET OVER TO SLOW DOWN TO SLOWER SPEEDS AND YOU CANNOT GRIP THE STEERING WHEEL TOO TIGHT BECAUSE THE VIBRATION WILL HAVE NO WHERE TO GO AND YOU WILL EVENTUALLY FLIP OVER.THE ONLY THING TO STOP THE VIBRATION IS TO SLOW DOWN WHICH IS IMPOSSIBLE ON A HIGHWAY WHERE EVERYONE IS DRIVING 75MPH. I HAVE ATTEMPTED TO HAVE THIS FIXED TWICE. JEEP KEEPS TRYING TO PUT A STEERING DAMPER ON IT THAT DOES NOT WORK. THEY REFUSE TO CHECK FOR WELDING WORK OR ANYTHING ELSE MANUFACTURED DEFECTIVE THAT WOULD CAUSE THE ISSUE. THIS HAS HAPPENED MULTIPLE TIMES MARCH 2019 AND OCTOBER 2019 ARE THE DATE I SENT IT IN FOR SERVICE. PLEASE HELP US CONSUMERS I HAVE CHILDREN AND ITS NOT SAFE
Mfg Campaign: 11269523
Recall Date: Oct 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
LEAVING FOR WORK IN THE MORNINGS AFTER THE TEMP HAS DROPPED BELOW 40 DEGREES THE STEERING WHEEL WILL BIND WHILE TRYING TO TURN LEFT. NORMALLY ONLY A SLIGHT RESISTANCE BUT ONE MORNING IT ALMOST CAUSED ME TO RUN OFF THE ROAD AROUND A LEFT HAND TURN, I HAD TO FORCE THE WHEEL TO TURN.
Corrective Action:
LEAVING FOR WORK IN THE MORNINGS AFTER THE TEMP HAS DROPPED BELOW 40 DEGREES THE STEERING WHEEL WILL BIND WHILE TRYING TO TURN LEFT. NORMALLY ONLY A SLIGHT RESISTANCE BUT ONE MORNING IT ALMOST CAUSED ME TO RUN OFF THE ROAD AROUND A LEFT HAND TURN, I HAD TO FORCE THE WHEEL TO TURN.
Additional Notes:
LEAVING FOR WORK IN THE MORNINGS AFTER THE TEMP HAS DROPPED BELOW 40 DEGREES THE STEERING WHEEL WILL BIND WHILE TRYING TO TURN LEFT. NORMALLY ONLY A SLIGHT RESISTANCE BUT ONE MORNING IT ALMOST CAUSED ME TO RUN OFF THE ROAD AROUND A LEFT HAND TURN, I HAD TO FORCE THE WHEEL TO TURN.
Mfg Campaign: 11269464
Recall Date: Oct 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL HAS "DEAD SPOT" IN THE CENTER ALLOWING WHEELS TO FREE STEER A CERTAIN NUMBER OF DEGREES BEFORE STEERING WHEEL ENGAGES AND TURNS THE WHEELS. THIS CAUSES DRIVER TO OVER-CORRECT TO KEEP VEHICLE IN THE LANE. ESP NOTICEABLE AT SPEED OVER 45 MPH DRIFTING FROM ONE SIDE OF LANE TO OTHER AND WHEN DIRECTIONS CHANGE RAPIDLY LIKE IN AN S CURVE. ALSO WHEN TURNING CORNERS STEERING WHEEL AND WHEELS WILL NOT RETURN TO CENTER. RETURNS AS FAR AS THE DEAD SPOT THEN WILL NOT CENTER WITHOUT LOTS OF DRIVER INPUT. *LN CONSUMER STATED SHORT VIDEO JEEP DRIVING DOWN HIGHWAY OF ME MOVING MY STEERING WHEEL SIDE TO SIDE WITH THE JEEP NOT TURNING AT ALL. THIS IS WORSE WITH SPEED AND I CAN TAKE VIDEOS FROM ALL ANGLES.*JB
Corrective Action:
STEERING WHEEL HAS "DEAD SPOT" IN THE CENTER ALLOWING WHEELS TO FREE STEER A CERTAIN NUMBER OF DEGREES BEFORE STEERING WHEEL ENGAGES AND TURNS THE WHEELS. THIS CAUSES DRIVER TO OVER-CORRECT TO KEEP VEHICLE IN THE LANE. ESP NOTICEABLE AT SPEED OVER 45 MPH DRIFTING FROM ONE SIDE OF LANE TO OTHER AND WHEN DIRECTIONS CHANGE RAPIDLY LIKE IN AN S CURVE. ALSO WHEN TURNING CORNERS STEERING WHEEL AND WHEELS WILL NOT RETURN TO CENTER. RETURNS AS FAR AS THE DEAD SPOT THEN WILL NOT CENTER WITHOUT LOTS OF DRIVER INPUT. *LN CONSUMER STATED SHORT VIDEO JEEP DRIVING DOWN HIGHWAY OF ME MOVING MY STEERING WHEEL SIDE TO SIDE WITH THE JEEP NOT TURNING AT ALL. THIS IS WORSE WITH SPEED AND I CAN TAKE VIDEOS FROM ALL ANGLES.*JB
Additional Notes:
STEERING WHEEL HAS "DEAD SPOT" IN THE CENTER ALLOWING WHEELS TO FREE STEER A CERTAIN NUMBER OF DEGREES BEFORE STEERING WHEEL ENGAGES AND TURNS THE WHEELS. THIS CAUSES DRIVER TO OVER-CORRECT TO KEEP VEHICLE IN THE LANE. ESP NOTICEABLE AT SPEED OVER 45 MPH DRIFTING FROM ONE SIDE OF LANE TO OTHER AND WHEN DIRECTIONS CHANGE RAPIDLY LIKE IN AN S CURVE. ALSO WHEN TURNING CORNERS STEERING WHEEL AND WHEELS WILL NOT RETURN TO CENTER. RETURNS AS FAR AS THE DEAD SPOT THEN WILL NOT CENTER WITHOUT LOTS OF DRIVER INPUT. *LN CONSUMER STATED SHORT VIDEO JEEP DRIVING DOWN HIGHWAY OF ME MOVING MY STEERING WHEEL SIDE TO SIDE WITH THE JEEP NOT TURNING AT ALL. THIS IS WORSE WITH SPEED AND I CAN TAKE VIDEOS FROM ALL ANGLES.*JB
Mfg Campaign: 11269465
Recall Date: Oct 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE VEHICLE CANNOT BE DRIVEN STRAIGHT, WITHOUT CONTINUOUS SMALL ADJUSTMENTS. THE STEERING WHEEL DOES NOT RETURN TO THE CENTER AFTER THE SMALL ADJUSTMENT SO AN ADDITIONAL ONE IS NEEDED TO KEEP IN THE LANE. ZIG ZAGGING. IT FEELS UNSAFE
Corrective Action:
THE VEHICLE CANNOT BE DRIVEN STRAIGHT, WITHOUT CONTINUOUS SMALL ADJUSTMENTS. THE STEERING WHEEL DOES NOT RETURN TO THE CENTER AFTER THE SMALL ADJUSTMENT SO AN ADDITIONAL ONE IS NEEDED TO KEEP IN THE LANE. ZIG ZAGGING. IT FEELS UNSAFE
Additional Notes:
THE VEHICLE CANNOT BE DRIVEN STRAIGHT, WITHOUT CONTINUOUS SMALL ADJUSTMENTS. THE STEERING WHEEL DOES NOT RETURN TO THE CENTER AFTER THE SMALL ADJUSTMENT SO AN ADDITIONAL ONE IS NEEDED TO KEEP IN THE LANE. ZIG ZAGGING. IT FEELS UNSAFE
Mfg Campaign: 11269229
Recall Date: Oct 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AT SPEEDS OF 45-55 ANY BUMP OR EXPANSION JOINT ON HIGHWAY CAUSES SHAKING IN STEERING WHEEL FOR A SUSTAINED PERIOD OF TIME. IT LASTS WELL BEYOND THE IMPACT AND IF I MAINTAIN SPEEDS THE SHAKING IN THE WHEEL AND FRONT END CONTINUES. I HAVE TO ACTUALLY SLOW DOWN ON THE HIGHWAY FOR THE SHAKING TO GO AWAY. I DO NO'T FEEL SAFE TRAVELING WITH THIS VEHICLE ON THE HIGHWAY AND HAVE A PIT IN MY STOMACH THINKING ABOUT OTHERS WHO MAY HAVE THIS ISSUE. I WISH I HAD KNOWN ABOUT THESE ISSUES BEFORE I BOUGHT THE 2019 JEEP WRANGLER UNLIMITED SAHARA. MY JEEP ONLY HAS 1,300 MILES ON IT.
Corrective Action:
AT SPEEDS OF 45-55 ANY BUMP OR EXPANSION JOINT ON HIGHWAY CAUSES SHAKING IN STEERING WHEEL FOR A SUSTAINED PERIOD OF TIME. IT LASTS WELL BEYOND THE IMPACT AND IF I MAINTAIN SPEEDS THE SHAKING IN THE WHEEL AND FRONT END CONTINUES. I HAVE TO ACTUALLY SLOW DOWN ON THE HIGHWAY FOR THE SHAKING TO GO AWAY. I DO NO'T FEEL SAFE TRAVELING WITH THIS VEHICLE ON THE HIGHWAY AND HAVE A PIT IN MY STOMACH THINKING ABOUT OTHERS WHO MAY HAVE THIS ISSUE. I WISH I HAD KNOWN ABOUT THESE ISSUES BEFORE I BOUGHT THE 2019 JEEP WRANGLER UNLIMITED SAHARA. MY JEEP ONLY HAS 1,300 MILES ON IT.
Additional Notes:
AT SPEEDS OF 45-55 ANY BUMP OR EXPANSION JOINT ON HIGHWAY CAUSES SHAKING IN STEERING WHEEL FOR A SUSTAINED PERIOD OF TIME. IT LASTS WELL BEYOND THE IMPACT AND IF I MAINTAIN SPEEDS THE SHAKING IN THE WHEEL AND FRONT END CONTINUES. I HAVE TO ACTUALLY SLOW DOWN ON THE HIGHWAY FOR THE SHAKING TO GO AWAY. I DO NO'T FEEL SAFE TRAVELING WITH THIS VEHICLE ON THE HIGHWAY AND HAVE A PIT IN MY STOMACH THINKING ABOUT OTHERS WHO MAY HAVE THIS ISSUE. I WISH I HAD KNOWN ABOUT THESE ISSUES BEFORE I BOUGHT THE 2019 JEEP WRANGLER UNLIMITED SAHARA. MY JEEP ONLY HAS 1,300 MILES ON IT.
Mfg Campaign: 11269246
Recall Date: Oct 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
AT SPEEDS OF 45-55 ANY BUMP OR EXPANSION JOINT ON HIGHWAY CAUSES SHAKING IN STEERING WHEEL FOR A SUSTAINED PERIOD OF TIME. IT LASTS WELL BEYOND THE IMPACT AND IF I MAINTAIN SPEEDS THE SHAKING IN THE WHEEL AND FRONT END CONTINUES. I HAVE TO ACTUALLY SLOW DOWN ON THE HIGHWAY FOR THE SHAKING TO GO AWAY. I DO NO'T FEEL SAFE TRAVELING WITH THIS VEHICLE ON THE HIGHWAY AND HAVE A PIT IN MY STOMACH THINKING ABOUT OTHERS WHO MAY HAVE THIS ISSUE. I WISH I HAD KNOWN ABOUT THESE ISSUES BEFORE I BOUGHT THE 2019 JEEP WRANGLER UNLIMITED SAHARA. MY JEEP ONLY HAS 1,300 MILES ON IT.
Corrective Action:
AT SPEEDS OF 45-55 ANY BUMP OR EXPANSION JOINT ON HIGHWAY CAUSES SHAKING IN STEERING WHEEL FOR A SUSTAINED PERIOD OF TIME. IT LASTS WELL BEYOND THE IMPACT AND IF I MAINTAIN SPEEDS THE SHAKING IN THE WHEEL AND FRONT END CONTINUES. I HAVE TO ACTUALLY SLOW DOWN ON THE HIGHWAY FOR THE SHAKING TO GO AWAY. I DO NO'T FEEL SAFE TRAVELING WITH THIS VEHICLE ON THE HIGHWAY AND HAVE A PIT IN MY STOMACH THINKING ABOUT OTHERS WHO MAY HAVE THIS ISSUE. I WISH I HAD KNOWN ABOUT THESE ISSUES BEFORE I BOUGHT THE 2019 JEEP WRANGLER UNLIMITED SAHARA. MY JEEP ONLY HAS 1,300 MILES ON IT.
Additional Notes:
AT SPEEDS OF 45-55 ANY BUMP OR EXPANSION JOINT ON HIGHWAY CAUSES SHAKING IN STEERING WHEEL FOR A SUSTAINED PERIOD OF TIME. IT LASTS WELL BEYOND THE IMPACT AND IF I MAINTAIN SPEEDS THE SHAKING IN THE WHEEL AND FRONT END CONTINUES. I HAVE TO ACTUALLY SLOW DOWN ON THE HIGHWAY FOR THE SHAKING TO GO AWAY. I DO NO'T FEEL SAFE TRAVELING WITH THIS VEHICLE ON THE HIGHWAY AND HAVE A PIT IN MY STOMACH THINKING ABOUT OTHERS WHO MAY HAVE THIS ISSUE. I WISH I HAD KNOWN ABOUT THESE ISSUES BEFORE I BOUGHT THE 2019 JEEP WRANGLER UNLIMITED SAHARA. MY JEEP ONLY HAS 1,300 MILES ON IT.
Mfg Campaign: 11269246
Recall Date: Oct 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
1300 MILES ON A 2019 NEW JEEP WRANGLER 2DR, 100% STOCK. AT 60MPH ON THE FREEWAY, IN SPEED CONTROL, SUDDENLY THE VEHICLE LOST ALL CONTROL OF STEERING AND SHOOK VIOLENTLY, NEARLY CAUSING A MAJOR FREEWAY COLLISION. I'VE NOW LEARNED THIS IS THE WELL KNOWN 'DEATH WOBBLE'. I HAVE ALSO LEARNED THE VEHICLE HAS THE DAMPER SUPPOSEDLY PREVENTING THIS ALREADY INSTALLED. THE DEALER HAS NO EXPLANATION, REPLACED THE 'DAMPER' AND BASICALLY SAID THERE IS NOTHING MORE THEY CAN DO. I'M AFRAID TO DRIVE THE CAR AGAIN. IF I HAD BEEN KILLED, THERE WOULD BE NO WAY TO HAVE IDENTIFIED THE CAUSE AS THE 'DEATH WOBBLE'. I SIMPLY DO NOT BELIEVE NO ONE HAS BEEN KILLED BY THIS OBVIOUS DEFECT. THE GENERAL MANAGER OF THE DEALER DENIES HE HAS EVER HEARD OF THE DEATH WOBBLE, AN OBVIOUS LIE. THE SERVICE MANAGERS AT TWO DEALERS CLEARLY ACKNOWLEDGED THE PROBLEM BUT SAID THERE IS NOTHING THEY CAN DO. I CAN'T BELIEVE THE WRANGLER HASN'T BEEN RECALLED AND REMOVED FROM SERVICE. THE LEMON LAW PROVIDES NO RECOURSE UNLESS IT HAPPENS MULTIPLE TIMES AND I'M LUCKY ENOUGH TO SURVIVE. THIS IS CRAZY! I HOPE SOMEONE NHTSA WILL REACH OUT TO ME.
Corrective Action:
1300 MILES ON A 2019 NEW JEEP WRANGLER 2DR, 100% STOCK. AT 60MPH ON THE FREEWAY, IN SPEED CONTROL, SUDDENLY THE VEHICLE LOST ALL CONTROL OF STEERING AND SHOOK VIOLENTLY, NEARLY CAUSING A MAJOR FREEWAY COLLISION. I'VE NOW LEARNED THIS IS THE WELL KNOWN 'DEATH WOBBLE'. I HAVE ALSO LEARNED THE VEHICLE HAS THE DAMPER SUPPOSEDLY PREVENTING THIS ALREADY INSTALLED. THE DEALER HAS NO EXPLANATION, REPLACED THE 'DAMPER' AND BASICALLY SAID THERE IS NOTHING MORE THEY CAN DO. I'M AFRAID TO DRIVE THE CAR AGAIN. IF I HAD BEEN KILLED, THERE WOULD BE NO WAY TO HAVE IDENTIFIED THE CAUSE AS THE 'DEATH WOBBLE'. I SIMPLY DO NOT BELIEVE NO ONE HAS BEEN KILLED BY THIS OBVIOUS DEFECT. THE GENERAL MANAGER OF THE DEALER DENIES HE HAS EVER HEARD OF THE DEATH WOBBLE, AN OBVIOUS LIE. THE SERVICE MANAGERS AT TWO DEALERS CLEARLY ACKNOWLEDGED THE PROBLEM BUT SAID THERE IS NOTHING THEY CAN DO. I CAN'T BELIEVE THE WRANGLER HASN'T BEEN RECALLED AND REMOVED FROM SERVICE. THE LEMON LAW PROVIDES NO RECOURSE UNLESS IT HAPPENS MULTIPLE TIMES AND I'M LUCKY ENOUGH TO SURVIVE. THIS IS CRAZY! I HOPE SOMEONE NHTSA WILL REACH OUT TO ME.
Additional Notes:
1300 MILES ON A 2019 NEW JEEP WRANGLER 2DR, 100% STOCK. AT 60MPH ON THE FREEWAY, IN SPEED CONTROL, SUDDENLY THE VEHICLE LOST ALL CONTROL OF STEERING AND SHOOK VIOLENTLY, NEARLY CAUSING A MAJOR FREEWAY COLLISION. I'VE NOW LEARNED THIS IS THE WELL KNOWN 'DEATH WOBBLE'. I HAVE ALSO LEARNED THE VEHICLE HAS THE DAMPER SUPPOSEDLY PREVENTING THIS ALREADY INSTALLED. THE DEALER HAS NO EXPLANATION, REPLACED THE 'DAMPER' AND BASICALLY SAID THERE IS NOTHING MORE THEY CAN DO. I'M AFRAID TO DRIVE THE CAR AGAIN. IF I HAD BEEN KILLED, THERE WOULD BE NO WAY TO HAVE IDENTIFIED THE CAUSE AS THE 'DEATH WOBBLE'. I SIMPLY DO NOT BELIEVE NO ONE HAS BEEN KILLED BY THIS OBVIOUS DEFECT. THE GENERAL MANAGER OF THE DEALER DENIES HE HAS EVER HEARD OF THE DEATH WOBBLE, AN OBVIOUS LIE. THE SERVICE MANAGERS AT TWO DEALERS CLEARLY ACKNOWLEDGED THE PROBLEM BUT SAID THERE IS NOTHING THEY CAN DO. I CAN'T BELIEVE THE WRANGLER HASN'T BEEN RECALLED AND REMOVED FROM SERVICE. THE LEMON LAW PROVIDES NO RECOURSE UNLESS IT HAPPENS MULTIPLE TIMES AND I'M LUCKY ENOUGH TO SURVIVE. THIS IS CRAZY! I HOPE SOMEONE NHTSA WILL REACH OUT TO ME.
Mfg Campaign: 11269263
Recall Date: Oct 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
FROM THE MOMENT WE PURCHASED THIS VEHICLE (09/10/2019) THE STEERING HAS BEEN A PROBLEM. THE CAR REQUIRES CONSTANT INPUT FROM THE DRIVER TO MAINTAIN THE LANE OF TRAVEL. THE STEERING PROBLEM BECOMES WORSE WITH SPEED AND IT IS A HANDFUL AT FREEWAY SPEEDS.
Corrective Action:
FROM THE MOMENT WE PURCHASED THIS VEHICLE (09/10/2019) THE STEERING HAS BEEN A PROBLEM. THE CAR REQUIRES CONSTANT INPUT FROM THE DRIVER TO MAINTAIN THE LANE OF TRAVEL. THE STEERING PROBLEM BECOMES WORSE WITH SPEED AND IT IS A HANDFUL AT FREEWAY SPEEDS.
Additional Notes:
FROM THE MOMENT WE PURCHASED THIS VEHICLE (09/10/2019) THE STEERING HAS BEEN A PROBLEM. THE CAR REQUIRES CONSTANT INPUT FROM THE DRIVER TO MAINTAIN THE LANE OF TRAVEL. THE STEERING PROBLEM BECOMES WORSE WITH SPEED AND IT IS A HANDFUL AT FREEWAY SPEEDS.
Mfg Campaign: 11268970
Recall Date: Oct 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
NEW VEHICLE WITH 1800 MILES. THERE IS A NOTICEABLE DEAD ZONE, 'PLAY', WHEN THE STEERING WHEEL IS CENTERED AND DRIVING STRAIGHT. ALSO, BECAUSE OF THE DEAD ZONE, THE VEHICLE DOES NOT SEEM TO BE ABLE TO DRIVE IN A STRAIGHT LINE MOST NOTABLE AT HIGHWAY SPEEDS. THE JEEP SERIOUSLY WANDERS ON STRAIGHT ROADS WITHOUT CONSTANT CORRECTION. THESE ISSUES HAVE BEEN DOCUMENTED DOCUMENTED HERE: HTTPS://WWW.TFLCAR.COM/2018/09/2018-JEEP-WRANGLER-JL-STEERING-PROBLEM/ AND HER: HTTPS://WWW.TFLCAR.COM/2018/12/2019-JEEP-WRANGLER-STEERING-ISSUES/ AND WITH MULTIPLE OTHER SOURCES.BOTH ISSUES HAPPENING SIMULTANEOUSLY COULD RESULT IN INAVERTENT LANE CHANGE WITH SERIOUS CONSEQUENCES! IN THE CURRENT ENVIRONMENT OF SAFETY TECHNOLOGY, LANE DEPARTURE, CLOSURE WARNINGS ETC., TO PRODUCE A VEHICLE WITH THESE DESIGN FLAWS SHOULD BE CRIMINAL. PLEASE TAKE ACTION ON THIS!
Corrective Action:
NEW VEHICLE WITH 1800 MILES. THERE IS A NOTICEABLE DEAD ZONE, 'PLAY', WHEN THE STEERING WHEEL IS CENTERED AND DRIVING STRAIGHT. ALSO, BECAUSE OF THE DEAD ZONE, THE VEHICLE DOES NOT SEEM TO BE ABLE TO DRIVE IN A STRAIGHT LINE MOST NOTABLE AT HIGHWAY SPEEDS. THE JEEP SERIOUSLY WANDERS ON STRAIGHT ROADS WITHOUT CONSTANT CORRECTION. THESE ISSUES HAVE BEEN DOCUMENTED DOCUMENTED HERE: HTTPS://WWW.TFLCAR.COM/2018/09/2018-JEEP-WRANGLER-JL-STEERING-PROBLEM/ AND HER: HTTPS://WWW.TFLCAR.COM/2018/12/2019-JEEP-WRANGLER-STEERING-ISSUES/ AND WITH MULTIPLE OTHER SOURCES.BOTH ISSUES HAPPENING SIMULTANEOUSLY COULD RESULT IN INAVERTENT LANE CHANGE WITH SERIOUS CONSEQUENCES! IN THE CURRENT ENVIRONMENT OF SAFETY TECHNOLOGY, LANE DEPARTURE, CLOSURE WARNINGS ETC., TO PRODUCE A VEHICLE WITH THESE DESIGN FLAWS SHOULD BE CRIMINAL. PLEASE TAKE ACTION ON THIS!
Additional Notes:
NEW VEHICLE WITH 1800 MILES. THERE IS A NOTICEABLE DEAD ZONE, 'PLAY', WHEN THE STEERING WHEEL IS CENTERED AND DRIVING STRAIGHT. ALSO, BECAUSE OF THE DEAD ZONE, THE VEHICLE DOES NOT SEEM TO BE ABLE TO DRIVE IN A STRAIGHT LINE MOST NOTABLE AT HIGHWAY SPEEDS. THE JEEP SERIOUSLY WANDERS ON STRAIGHT ROADS WITHOUT CONSTANT CORRECTION. THESE ISSUES HAVE BEEN DOCUMENTED DOCUMENTED HERE: HTTPS://WWW.TFLCAR.COM/2018/09/2018-JEEP-WRANGLER-JL-STEERING-PROBLEM/ AND HER: HTTPS://WWW.TFLCAR.COM/2018/12/2019-JEEP-WRANGLER-STEERING-ISSUES/ AND WITH MULTIPLE OTHER SOURCES.BOTH ISSUES HAPPENING SIMULTANEOUSLY COULD RESULT IN INAVERTENT LANE CHANGE WITH SERIOUS CONSEQUENCES! IN THE CURRENT ENVIRONMENT OF SAFETY TECHNOLOGY, LANE DEPARTURE, CLOSURE WARNINGS ETC., TO PRODUCE A VEHICLE WITH THESE DESIGN FLAWS SHOULD BE CRIMINAL. PLEASE TAKE ACTION ON THIS!
Mfg Campaign: 11268352
Recall Date: Oct 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WRANGLER STEERING IS LOOSE AND VEHICLE WANDERS WITHIN A LANE, OFTEN CROSSING LANES IF NOT PERFECTLY CONTROLLED. HANDS MOVE TWO TO FIVE INCHES WHILE YOU TRY TO KEEP A STRAIGHT CENTER PATH WITH THE VEHICLE. ANY MOVEMENT, SAY TURN UP THE RADIO SOUND VIA THE KNOB, OFTEN RESULTS IN THE VEHICLE SWERVING INTO ANOTHER LANE. DIFFICULTY IS MORE NOTICEABLE WHEN DRIVING ON THE HIGHWAY AT HIGHWAY SPEEDS. THIS STARTED TO HAPPEN IMMEDIATELY AFTER RECEIVING VEHICLE FROM DEALER. VEHICLE WAS TAKEN BACK TO DEALER AND SERVICE DEPARTMENT STATED ALL SPECS WERE CORRECT AND VEHICLE IS OPERATING AS IT SHOULD. DEALER STATED THAT FCA CHANGED THE STEERING OF THE VEHICLE TO BETTER HANDLE OFF ROAD DRIVING AND THAT THE WANDERING DURING NORMAL DRIVING WAS NORMAL. I FEEL THE VEHICLE IS UNSAFE IF THE UTMOST CONCENTRATION TO KEEP THE JEEP STRAIT IS NOT FOLLOWED. AT 60 YEARS OLD I AM NOT CONCERNED FOR MYSELF AS MUCH AS THE YOUNGER TEENAGERS AND ADULTS THAT EASILY GET DISTRACTED ETC.
Corrective Action:
WRANGLER STEERING IS LOOSE AND VEHICLE WANDERS WITHIN A LANE, OFTEN CROSSING LANES IF NOT PERFECTLY CONTROLLED. HANDS MOVE TWO TO FIVE INCHES WHILE YOU TRY TO KEEP A STRAIGHT CENTER PATH WITH THE VEHICLE. ANY MOVEMENT, SAY TURN UP THE RADIO SOUND VIA THE KNOB, OFTEN RESULTS IN THE VEHICLE SWERVING INTO ANOTHER LANE. DIFFICULTY IS MORE NOTICEABLE WHEN DRIVING ON THE HIGHWAY AT HIGHWAY SPEEDS. THIS STARTED TO HAPPEN IMMEDIATELY AFTER RECEIVING VEHICLE FROM DEALER. VEHICLE WAS TAKEN BACK TO DEALER AND SERVICE DEPARTMENT STATED ALL SPECS WERE CORRECT AND VEHICLE IS OPERATING AS IT SHOULD. DEALER STATED THAT FCA CHANGED THE STEERING OF THE VEHICLE TO BETTER HANDLE OFF ROAD DRIVING AND THAT THE WANDERING DURING NORMAL DRIVING WAS NORMAL. I FEEL THE VEHICLE IS UNSAFE IF THE UTMOST CONCENTRATION TO KEEP THE JEEP STRAIT IS NOT FOLLOWED. AT 60 YEARS OLD I AM NOT CONCERNED FOR MYSELF AS MUCH AS THE YOUNGER TEENAGERS AND ADULTS THAT EASILY GET DISTRACTED ETC.
Additional Notes:
WRANGLER STEERING IS LOOSE AND VEHICLE WANDERS WITHIN A LANE, OFTEN CROSSING LANES IF NOT PERFECTLY CONTROLLED. HANDS MOVE TWO TO FIVE INCHES WHILE YOU TRY TO KEEP A STRAIGHT CENTER PATH WITH THE VEHICLE. ANY MOVEMENT, SAY TURN UP THE RADIO SOUND VIA THE KNOB, OFTEN RESULTS IN THE VEHICLE SWERVING INTO ANOTHER LANE. DIFFICULTY IS MORE NOTICEABLE WHEN DRIVING ON THE HIGHWAY AT HIGHWAY SPEEDS. THIS STARTED TO HAPPEN IMMEDIATELY AFTER RECEIVING VEHICLE FROM DEALER. VEHICLE WAS TAKEN BACK TO DEALER AND SERVICE DEPARTMENT STATED ALL SPECS WERE CORRECT AND VEHICLE IS OPERATING AS IT SHOULD. DEALER STATED THAT FCA CHANGED THE STEERING OF THE VEHICLE TO BETTER HANDLE OFF ROAD DRIVING AND THAT THE WANDERING DURING NORMAL DRIVING WAS NORMAL. I FEEL THE VEHICLE IS UNSAFE IF THE UTMOST CONCENTRATION TO KEEP THE JEEP STRAIT IS NOT FOLLOWED. AT 60 YEARS OLD I AM NOT CONCERNED FOR MYSELF AS MUCH AS THE YOUNGER TEENAGERS AND ADULTS THAT EASILY GET DISTRACTED ETC.
Mfg Campaign: 11268153
Recall Date: Oct 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WOBBLE - SHIMMY WHILE HITTITNG A SMALL BUMP AT SPEED 50MPH I NOTICED THE STEERING DAMPER ON MY WRANGLER JL WAS INSTALLED INCORRECTLY - OTHERS SHOULD BE TOLD ABOUT THIS ISSUE - I INSTALLED A NEW FOX SHOCK AT MY EXSPENSE - PROBLEM HAS NOT HAPPENED AGAIN
Corrective Action:
WOBBLE - SHIMMY WHILE HITTITNG A SMALL BUMP AT SPEED 50MPH I NOTICED THE STEERING DAMPER ON MY WRANGLER JL WAS INSTALLED INCORRECTLY - OTHERS SHOULD BE TOLD ABOUT THIS ISSUE - I INSTALLED A NEW FOX SHOCK AT MY EXSPENSE - PROBLEM HAS NOT HAPPENED AGAIN
Additional Notes:
WOBBLE - SHIMMY WHILE HITTITNG A SMALL BUMP AT SPEED 50MPH I NOTICED THE STEERING DAMPER ON MY WRANGLER JL WAS INSTALLED INCORRECTLY - OTHERS SHOULD BE TOLD ABOUT THIS ISSUE - I INSTALLED A NEW FOX SHOCK AT MY EXSPENSE - PROBLEM HAS NOT HAPPENED AGAIN
Mfg Campaign: 11268175
Recall Date: Oct 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELDS ON THE JEEP WRANGLERS CONTINUE TO BE A BANE OF OWNERS EVERYWHERE. THEY ARE MUCH TOO EASILY CHIPPED, CRACKED, AND DAMAGED OTHERWISE BECAUSE OF THE TERRIBLE LACK OF RAKE AND AERODYNAMICS TO REFLECT SMALL OBJECTS HARMLESSLY OFF THEM LIKE MOST OTHER AUTOS. THEY ARE ALSO A VISIBILITY HAZARD AS THEY ATTRACT SO MANY BUGS THAT CANNOT BE EASILY WASHED OFF WITH THE CONVENTIONAL WIPERS/FLUID. THIS HAPPENS ON A CONSISTENT BASIS ACROSS THE COUNTRY. JUST RESEARCH ALL THE WINDSHIELD REPLACEMENT CLAIMS FOR JEEP.
Corrective Action:
THE WINDSHIELDS ON THE JEEP WRANGLERS CONTINUE TO BE A BANE OF OWNERS EVERYWHERE. THEY ARE MUCH TOO EASILY CHIPPED, CRACKED, AND DAMAGED OTHERWISE BECAUSE OF THE TERRIBLE LACK OF RAKE AND AERODYNAMICS TO REFLECT SMALL OBJECTS HARMLESSLY OFF THEM LIKE MOST OTHER AUTOS. THEY ARE ALSO A VISIBILITY HAZARD AS THEY ATTRACT SO MANY BUGS THAT CANNOT BE EASILY WASHED OFF WITH THE CONVENTIONAL WIPERS/FLUID. THIS HAPPENS ON A CONSISTENT BASIS ACROSS THE COUNTRY. JUST RESEARCH ALL THE WINDSHIELD REPLACEMENT CLAIMS FOR JEEP.
Additional Notes:
THE WINDSHIELDS ON THE JEEP WRANGLERS CONTINUE TO BE A BANE OF OWNERS EVERYWHERE. THEY ARE MUCH TOO EASILY CHIPPED, CRACKED, AND DAMAGED OTHERWISE BECAUSE OF THE TERRIBLE LACK OF RAKE AND AERODYNAMICS TO REFLECT SMALL OBJECTS HARMLESSLY OFF THEM LIKE MOST OTHER AUTOS. THEY ARE ALSO A VISIBILITY HAZARD AS THEY ATTRACT SO MANY BUGS THAT CANNOT BE EASILY WASHED OFF WITH THE CONVENTIONAL WIPERS/FLUID. THIS HAPPENS ON A CONSISTENT BASIS ACROSS THE COUNTRY. JUST RESEARCH ALL THE WINDSHIELD REPLACEMENT CLAIMS FOR JEEP.
Mfg Campaign: 11267865
Recall Date: Oct 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
REAR SIDE WINDOWS ON 2019 JEEP WRANGLER BLEW OUT WHILE AT HIGHWAY SPEEDS, EVEN WHEN INSTALLED PROPERLY. ON OUR JEEP, THE WINDOW DIDN'T COMPLETELY FALL OUT, SO IT WAS DISCONNECTED AND WAS HANGING. OTHERS I HAVE KNOWN HAVE LOST THEIR WINDOWS ON THE HIGHWAY AND HAD TO WAIT WEEKS OR MONTHS FOR REPLACEMENT WINDOWS BECAUSE THERE AREN'T ENOUGH AVAILABLE TO DEALERS.
Corrective Action:
REAR SIDE WINDOWS ON 2019 JEEP WRANGLER BLEW OUT WHILE AT HIGHWAY SPEEDS, EVEN WHEN INSTALLED PROPERLY. ON OUR JEEP, THE WINDOW DIDN'T COMPLETELY FALL OUT, SO IT WAS DISCONNECTED AND WAS HANGING. OTHERS I HAVE KNOWN HAVE LOST THEIR WINDOWS ON THE HIGHWAY AND HAD TO WAIT WEEKS OR MONTHS FOR REPLACEMENT WINDOWS BECAUSE THERE AREN'T ENOUGH AVAILABLE TO DEALERS.
Additional Notes:
REAR SIDE WINDOWS ON 2019 JEEP WRANGLER BLEW OUT WHILE AT HIGHWAY SPEEDS, EVEN WHEN INSTALLED PROPERLY. ON OUR JEEP, THE WINDOW DIDN'T COMPLETELY FALL OUT, SO IT WAS DISCONNECTED AND WAS HANGING. OTHERS I HAVE KNOWN HAVE LOST THEIR WINDOWS ON THE HIGHWAY AND HAD TO WAIT WEEKS OR MONTHS FOR REPLACEMENT WINDOWS BECAUSE THERE AREN'T ENOUGH AVAILABLE TO DEALERS.
Mfg Campaign: 11267910
Recall Date: Oct 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
SINCE NEW, VEHICLE HAS WANDERED FROM SIDE TO SIDE ON THE ROAD WITH NO STEERING INPUT. STEERING FEELS LOOSE AND DOES NOT RESPOND INSTANTLY TO INPUT. WE RETURNED THE VEHICLE TO THE DEALERSHIP AND THEY PERFORMED A STEERING "FLASH" THAT WAS SUPPOSED TO CORRECT THIS PROBLEM. THE FLASH DID NOT SEEM TO CHANGE ANYTHING WITH THE WAY THE VEHICLE STEERS AND WANDERS FROM SIDE TO SIDE. WE WERE TOLD THAT THIS IS JUST HOW ALL JEEPS STEER. IT SEEMS UNREASONABLE THAT YOU MUST CONSTANTLY PROVIDE STEERING WHEEL INPUT TO ATTEMPT TO KEEP THE VEHICLE WITHIN IT'S LANE. A RELAXING DRIVE IN THIS VEHICLE IS IMPOSSIBLE. IT REQUIRES YOU TO BE HYPER AWARE OF EXACTLY WHERE THE VEHICLE IS DRIFTING WITHIN IT'S LANE TO PROVIDE CORRECTIVE INPUT. SIMPLY STATING THIS IS HOW THEY ALL DRIVE IS NOT ACCEPTABLE. BOTH THE LOOSE STEERING FEEL AND LANE DRIFTING/WANDERING HAPPEN AT ALL SPEEDS. HIGHWAY OR CITY.
Corrective Action:
SINCE NEW, VEHICLE HAS WANDERED FROM SIDE TO SIDE ON THE ROAD WITH NO STEERING INPUT. STEERING FEELS LOOSE AND DOES NOT RESPOND INSTANTLY TO INPUT. WE RETURNED THE VEHICLE TO THE DEALERSHIP AND THEY PERFORMED A STEERING "FLASH" THAT WAS SUPPOSED TO CORRECT THIS PROBLEM. THE FLASH DID NOT SEEM TO CHANGE ANYTHING WITH THE WAY THE VEHICLE STEERS AND WANDERS FROM SIDE TO SIDE. WE WERE TOLD THAT THIS IS JUST HOW ALL JEEPS STEER. IT SEEMS UNREASONABLE THAT YOU MUST CONSTANTLY PROVIDE STEERING WHEEL INPUT TO ATTEMPT TO KEEP THE VEHICLE WITHIN IT'S LANE. A RELAXING DRIVE IN THIS VEHICLE IS IMPOSSIBLE. IT REQUIRES YOU TO BE HYPER AWARE OF EXACTLY WHERE THE VEHICLE IS DRIFTING WITHIN IT'S LANE TO PROVIDE CORRECTIVE INPUT. SIMPLY STATING THIS IS HOW THEY ALL DRIVE IS NOT ACCEPTABLE. BOTH THE LOOSE STEERING FEEL AND LANE DRIFTING/WANDERING HAPPEN AT ALL SPEEDS. HIGHWAY OR CITY.
Additional Notes:
SINCE NEW, VEHICLE HAS WANDERED FROM SIDE TO SIDE ON THE ROAD WITH NO STEERING INPUT. STEERING FEELS LOOSE AND DOES NOT RESPOND INSTANTLY TO INPUT. WE RETURNED THE VEHICLE TO THE DEALERSHIP AND THEY PERFORMED A STEERING "FLASH" THAT WAS SUPPOSED TO CORRECT THIS PROBLEM. THE FLASH DID NOT SEEM TO CHANGE ANYTHING WITH THE WAY THE VEHICLE STEERS AND WANDERS FROM SIDE TO SIDE. WE WERE TOLD THAT THIS IS JUST HOW ALL JEEPS STEER. IT SEEMS UNREASONABLE THAT YOU MUST CONSTANTLY PROVIDE STEERING WHEEL INPUT TO ATTEMPT TO KEEP THE VEHICLE WITHIN IT'S LANE. A RELAXING DRIVE IN THIS VEHICLE IS IMPOSSIBLE. IT REQUIRES YOU TO BE HYPER AWARE OF EXACTLY WHERE THE VEHICLE IS DRIFTING WITHIN IT'S LANE TO PROVIDE CORRECTIVE INPUT. SIMPLY STATING THIS IS HOW THEY ALL DRIVE IS NOT ACCEPTABLE. BOTH THE LOOSE STEERING FEEL AND LANE DRIFTING/WANDERING HAPPEN AT ALL SPEEDS. HIGHWAY OR CITY.
Mfg Campaign: 11267272
Recall Date: Oct 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE WANDERS ON THE ROAD ABOVE 50 MPH REQUIRING CONSTANT CORRECTION.
Corrective Action:
VEHICLE WANDERS ON THE ROAD ABOVE 50 MPH REQUIRING CONSTANT CORRECTION.
Additional Notes:
VEHICLE WANDERS ON THE ROAD ABOVE 50 MPH REQUIRING CONSTANT CORRECTION.
Mfg Campaign: 11266992
Recall Date: Oct 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE'S STEERING IS TOO LOOSE, VEHICLE WANDERS AT HIGHWAY SPEEDS AND NEEDS CONSTANT CORRECTION TO KEEP THE VEHICLE IN THE LANE AND STRAIGHT. OVERALL, I FEEL THE VEHICLE IS NOT 100% SAFE TO BE DRIVING ON THE HIGHWAY.
Corrective Action:
VEHICLE'S STEERING IS TOO LOOSE, VEHICLE WANDERS AT HIGHWAY SPEEDS AND NEEDS CONSTANT CORRECTION TO KEEP THE VEHICLE IN THE LANE AND STRAIGHT. OVERALL, I FEEL THE VEHICLE IS NOT 100% SAFE TO BE DRIVING ON THE HIGHWAY.
Additional Notes:
VEHICLE'S STEERING IS TOO LOOSE, VEHICLE WANDERS AT HIGHWAY SPEEDS AND NEEDS CONSTANT CORRECTION TO KEEP THE VEHICLE IN THE LANE AND STRAIGHT. OVERALL, I FEEL THE VEHICLE IS NOT 100% SAFE TO BE DRIVING ON THE HIGHWAY.
Mfg Campaign: 11266816
Recall Date: Oct 7, 2019
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