Complaints & Recalls
Official Safety Recalls - Important!
21 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Consumer Complaints
986 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
DRIVING 45MPH ON HIGHWAY, JEEP LOST POWER STEERING, WARNING LIGHTS FLASHED BRAKES APPLIED AUTOMATICALLY. SHIFTER SERVICE AND TRANSMISSION PROBLEM. CAR WAS RESTARTED AFTER STRUGGLING TO GET TO SIDE OF HIGHWAY. RESTARTED JEEP AND POWER STEERING CAME BACK TEMPORARILY BUT IT HAPPENED ABOUT 7 MILES DOWN ROAD THIS TIME THE SHIFTER LOCKED UP AFTER RESTART.
Corrective Action:
DRIVING 45MPH ON HIGHWAY, JEEP LOST POWER STEERING, WARNING LIGHTS FLASHED BRAKES APPLIED AUTOMATICALLY. SHIFTER SERVICE AND TRANSMISSION PROBLEM. CAR WAS RESTARTED AFTER STRUGGLING TO GET TO SIDE OF HIGHWAY. RESTARTED JEEP AND POWER STEERING CAME BACK TEMPORARILY BUT IT HAPPENED ABOUT 7 MILES DOWN ROAD THIS TIME THE SHIFTER LOCKED UP AFTER RESTART.
Additional Notes:
DRIVING 45MPH ON HIGHWAY, JEEP LOST POWER STEERING, WARNING LIGHTS FLASHED BRAKES APPLIED AUTOMATICALLY. SHIFTER SERVICE AND TRANSMISSION PROBLEM. CAR WAS RESTARTED AFTER STRUGGLING TO GET TO SIDE OF HIGHWAY. RESTARTED JEEP AND POWER STEERING CAME BACK TEMPORARILY BUT IT HAPPENED ABOUT 7 MILES DOWN ROAD THIS TIME THE SHIFTER LOCKED UP AFTER RESTART.
Mfg Campaign: 11282688
Recall Date: Nov 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
YOU CAN CLEARLY SEE MY WELDS ARE RUSTING, HAVE PITS IN THEM, AND THEIR IS EXCESS SLAG VISIBLE ON FRAME. I KNOW THIS IS AN OUTSTANDING ISSUE, BUT WANTED TO REPORT MY CASE AS IT APPEARS TO BE WHAT IVE READ ABOUT AN INVESTIGATION INTO THIS. VEHICLE IS ONLY 5 MONTHS OLD OFF THE DEALERS LOT.
Corrective Action:
YOU CAN CLEARLY SEE MY WELDS ARE RUSTING, HAVE PITS IN THEM, AND THEIR IS EXCESS SLAG VISIBLE ON FRAME. I KNOW THIS IS AN OUTSTANDING ISSUE, BUT WANTED TO REPORT MY CASE AS IT APPEARS TO BE WHAT IVE READ ABOUT AN INVESTIGATION INTO THIS. VEHICLE IS ONLY 5 MONTHS OLD OFF THE DEALERS LOT.
Additional Notes:
YOU CAN CLEARLY SEE MY WELDS ARE RUSTING, HAVE PITS IN THEM, AND THEIR IS EXCESS SLAG VISIBLE ON FRAME. I KNOW THIS IS AN OUTSTANDING ISSUE, BUT WANTED TO REPORT MY CASE AS IT APPEARS TO BE WHAT IVE READ ABOUT AN INVESTIGATION INTO THIS. VEHICLE IS ONLY 5 MONTHS OLD OFF THE DEALERS LOT.
Mfg Campaign: 11282693
Recall Date: Nov 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
STEERING WOBBLES AND DRIFTS VIOLENTLY AT SPEEDS OVER 60 MPH ON THE HIGHWAY. THERE HAS ALSO BEEN A WATER LEAK UNDER THE DRIVERS SIDE STEERING COLUMN THAT TWICE NOW THE DEALER HAS NOT BEEN ABLE TO FIX, ALL WIRING UNDER THE STEERING WHEEL IS WET AFTER A RAIN AS WELL AS PUDDLES OF WATER ON FLOOR MAT.THIS CAR IS A LEMON
Corrective Action:
STEERING WOBBLES AND DRIFTS VIOLENTLY AT SPEEDS OVER 60 MPH ON THE HIGHWAY. THERE HAS ALSO BEEN A WATER LEAK UNDER THE DRIVERS SIDE STEERING COLUMN THAT TWICE NOW THE DEALER HAS NOT BEEN ABLE TO FIX, ALL WIRING UNDER THE STEERING WHEEL IS WET AFTER A RAIN AS WELL AS PUDDLES OF WATER ON FLOOR MAT.THIS CAR IS A LEMON
Additional Notes:
STEERING WOBBLES AND DRIFTS VIOLENTLY AT SPEEDS OVER 60 MPH ON THE HIGHWAY. THERE HAS ALSO BEEN A WATER LEAK UNDER THE DRIVERS SIDE STEERING COLUMN THAT TWICE NOW THE DEALER HAS NOT BEEN ABLE TO FIX, ALL WIRING UNDER THE STEERING WHEEL IS WET AFTER A RAIN AS WELL AS PUDDLES OF WATER ON FLOOR MAT.THIS CAR IS A LEMON
Mfg Campaign: 11282134
Recall Date: Nov 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING WOBBLES AND DRIFTS VIOLENTLY AT SPEEDS OVER 60 MPH ON THE HIGHWAY. THERE HAS ALSO BEEN A WATER LEAK UNDER THE DRIVERS SIDE STEERING COLUMN THAT TWICE NOW THE DEALER HAS NOT BEEN ABLE TO FIX, ALL WIRING UNDER THE STEERING WHEEL IS WET AFTER A RAIN AS WELL AS PUDDLES OF WATER ON FLOOR MAT.THIS CAR IS A LEMON
Corrective Action:
STEERING WOBBLES AND DRIFTS VIOLENTLY AT SPEEDS OVER 60 MPH ON THE HIGHWAY. THERE HAS ALSO BEEN A WATER LEAK UNDER THE DRIVERS SIDE STEERING COLUMN THAT TWICE NOW THE DEALER HAS NOT BEEN ABLE TO FIX, ALL WIRING UNDER THE STEERING WHEEL IS WET AFTER A RAIN AS WELL AS PUDDLES OF WATER ON FLOOR MAT.THIS CAR IS A LEMON
Additional Notes:
STEERING WOBBLES AND DRIFTS VIOLENTLY AT SPEEDS OVER 60 MPH ON THE HIGHWAY. THERE HAS ALSO BEEN A WATER LEAK UNDER THE DRIVERS SIDE STEERING COLUMN THAT TWICE NOW THE DEALER HAS NOT BEEN ABLE TO FIX, ALL WIRING UNDER THE STEERING WHEEL IS WET AFTER A RAIN AS WELL AS PUDDLES OF WATER ON FLOOR MAT.THIS CAR IS A LEMON
Mfg Campaign: 11282134
Recall Date: Nov 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
STEERING WOBBLES AND DRIFTS VIOLENTLY AT SPEEDS OVER 60 MPH ON THE HIGHWAY. THERE HAS ALSO BEEN A WATER LEAK UNDER THE DRIVERS SIDE STEERING COLUMN THAT TWICE NOW THE DEALER HAS NOT BEEN ABLE TO FIX, ALL WIRING UNDER THE STEERING WHEEL IS WET AFTER A RAIN AS WELL AS PUDDLES OF WATER ON FLOOR MAT.THIS CAR IS A LEMON
Corrective Action:
STEERING WOBBLES AND DRIFTS VIOLENTLY AT SPEEDS OVER 60 MPH ON THE HIGHWAY. THERE HAS ALSO BEEN A WATER LEAK UNDER THE DRIVERS SIDE STEERING COLUMN THAT TWICE NOW THE DEALER HAS NOT BEEN ABLE TO FIX, ALL WIRING UNDER THE STEERING WHEEL IS WET AFTER A RAIN AS WELL AS PUDDLES OF WATER ON FLOOR MAT.THIS CAR IS A LEMON
Additional Notes:
STEERING WOBBLES AND DRIFTS VIOLENTLY AT SPEEDS OVER 60 MPH ON THE HIGHWAY. THERE HAS ALSO BEEN A WATER LEAK UNDER THE DRIVERS SIDE STEERING COLUMN THAT TWICE NOW THE DEALER HAS NOT BEEN ABLE TO FIX, ALL WIRING UNDER THE STEERING WHEEL IS WET AFTER A RAIN AS WELL AS PUDDLES OF WATER ON FLOOR MAT.THIS CAR IS A LEMON
Mfg Campaign: 11282134
Recall Date: Nov 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
JEEP ACCELERATION FROM A STOP IS INCONSISTENT. THIS CONCERN IS WORSE WHEN ACCELERATING FROM A SLOW SPEED. UPON INITIALLY APPLYING LIGHT PRESSURE TO THE GAS PEDAL, THERE IS NO RESPONSE, BUT THEN THE VEHICLE LURCHES AHEAD AGGRESSIVELY AND IN AN UNEXPECTED MANNER. THIS IS COUNTER-INTUITIVE AS THE VEHICLE IS EQUIPPED WITH ETORQUE, WHICH IS ELECTRONICALLY APPLIED TORQUE TO ASSIST ACCELERATION. THIS SYSTEM IS TO INSTANTLY APPLY TORQUE TO THE DRIVETRAIN VIA SECONDARY BATTERY POWER - BUT IF THAT WAS WORKING AS EXPECTED, ONE WOULD SEEMINGLY NOT EXPERIENCE THE INITIAL DELAY PRIOR TO THE SUDDEN ACCELERATION. THE DELAYED AND THEN LURCHING ACCELERATION HAS RESULTED IN NEAR ACCIDENTS - IF DRIVING IN STOP AND GO TRAFFIC, THE LURCHING RESULTS IN MY RAPID ACCELERATION WHILE DRIVERS AHEAD OF ME MAY BE STOPPING. ALSO, WHEN ATTEMPTING TO MERGE INTO TRAFFIC FROM A STOP OR SLOW ROLL, THE PAUSE RESULTS IN NEEDING TO SLOW OR STOP TO WAIT FOR A BETTER ENTRY OPPORTUNITY, BUT AT THAT SAME MOMENT, THE ACCELERATION KICKS IN. THIS IS NOT PERFORMANCE THAT ONE WOULD EXPECT AND IS A LESS THAN OPTIMAL SAFETY EXPERIENCE. I TOOK THE JEEP TO THE DEALER FOR REPAIR AND THEIR RESPONSE WAS 'THE TECH SAID HE DROVE A 2 DOOR 2.0 LITER OVER THE WEEKEND AND IT 'DID THE SAME THING', SO IT MUST BE NORMAL'. I STRESSED THAT NOT BEING AN ACCEPTABLE RESPONSE TO MY REQUEST FOR ASSESSMENT AND REPAIR. IN RESPONSE THEY 'FLASHED' THE SOFTWARE, BUT THAT DID NOT CORRECT THE PROBLEM AND THE VEHICLE CONTINUES TO DEMONSTRATE THE SAME ISSUE.
Corrective Action:
JEEP ACCELERATION FROM A STOP IS INCONSISTENT. THIS CONCERN IS WORSE WHEN ACCELERATING FROM A SLOW SPEED. UPON INITIALLY APPLYING LIGHT PRESSURE TO THE GAS PEDAL, THERE IS NO RESPONSE, BUT THEN THE VEHICLE LURCHES AHEAD AGGRESSIVELY AND IN AN UNEXPECTED MANNER. THIS IS COUNTER-INTUITIVE AS THE VEHICLE IS EQUIPPED WITH ETORQUE, WHICH IS ELECTRONICALLY APPLIED TORQUE TO ASSIST ACCELERATION. THIS SYSTEM IS TO INSTANTLY APPLY TORQUE TO THE DRIVETRAIN VIA SECONDARY BATTERY POWER - BUT IF THAT WAS WORKING AS EXPECTED, ONE WOULD SEEMINGLY NOT EXPERIENCE THE INITIAL DELAY PRIOR TO THE SUDDEN ACCELERATION. THE DELAYED AND THEN LURCHING ACCELERATION HAS RESULTED IN NEAR ACCIDENTS - IF DRIVING IN STOP AND GO TRAFFIC, THE LURCHING RESULTS IN MY RAPID ACCELERATION WHILE DRIVERS AHEAD OF ME MAY BE STOPPING. ALSO, WHEN ATTEMPTING TO MERGE INTO TRAFFIC FROM A STOP OR SLOW ROLL, THE PAUSE RESULTS IN NEEDING TO SLOW OR STOP TO WAIT FOR A BETTER ENTRY OPPORTUNITY, BUT AT THAT SAME MOMENT, THE ACCELERATION KICKS IN. THIS IS NOT PERFORMANCE THAT ONE WOULD EXPECT AND IS A LESS THAN OPTIMAL SAFETY EXPERIENCE. I TOOK THE JEEP TO THE DEALER FOR REPAIR AND THEIR RESPONSE WAS 'THE TECH SAID HE DROVE A 2 DOOR 2.0 LITER OVER THE WEEKEND AND IT 'DID THE SAME THING', SO IT MUST BE NORMAL'. I STRESSED THAT NOT BEING AN ACCEPTABLE RESPONSE TO MY REQUEST FOR ASSESSMENT AND REPAIR. IN RESPONSE THEY 'FLASHED' THE SOFTWARE, BUT THAT DID NOT CORRECT THE PROBLEM AND THE VEHICLE CONTINUES TO DEMONSTRATE THE SAME ISSUE.
Additional Notes:
JEEP ACCELERATION FROM A STOP IS INCONSISTENT. THIS CONCERN IS WORSE WHEN ACCELERATING FROM A SLOW SPEED. UPON INITIALLY APPLYING LIGHT PRESSURE TO THE GAS PEDAL, THERE IS NO RESPONSE, BUT THEN THE VEHICLE LURCHES AHEAD AGGRESSIVELY AND IN AN UNEXPECTED MANNER. THIS IS COUNTER-INTUITIVE AS THE VEHICLE IS EQUIPPED WITH ETORQUE, WHICH IS ELECTRONICALLY APPLIED TORQUE TO ASSIST ACCELERATION. THIS SYSTEM IS TO INSTANTLY APPLY TORQUE TO THE DRIVETRAIN VIA SECONDARY BATTERY POWER - BUT IF THAT WAS WORKING AS EXPECTED, ONE WOULD SEEMINGLY NOT EXPERIENCE THE INITIAL DELAY PRIOR TO THE SUDDEN ACCELERATION. THE DELAYED AND THEN LURCHING ACCELERATION HAS RESULTED IN NEAR ACCIDENTS - IF DRIVING IN STOP AND GO TRAFFIC, THE LURCHING RESULTS IN MY RAPID ACCELERATION WHILE DRIVERS AHEAD OF ME MAY BE STOPPING. ALSO, WHEN ATTEMPTING TO MERGE INTO TRAFFIC FROM A STOP OR SLOW ROLL, THE PAUSE RESULTS IN NEEDING TO SLOW OR STOP TO WAIT FOR A BETTER ENTRY OPPORTUNITY, BUT AT THAT SAME MOMENT, THE ACCELERATION KICKS IN. THIS IS NOT PERFORMANCE THAT ONE WOULD EXPECT AND IS A LESS THAN OPTIMAL SAFETY EXPERIENCE. I TOOK THE JEEP TO THE DEALER FOR REPAIR AND THEIR RESPONSE WAS 'THE TECH SAID HE DROVE A 2 DOOR 2.0 LITER OVER THE WEEKEND AND IT 'DID THE SAME THING', SO IT MUST BE NORMAL'. I STRESSED THAT NOT BEING AN ACCEPTABLE RESPONSE TO MY REQUEST FOR ASSESSMENT AND REPAIR. IN RESPONSE THEY 'FLASHED' THE SOFTWARE, BUT THAT DID NOT CORRECT THE PROBLEM AND THE VEHICLE CONTINUES TO DEMONSTRATE THE SAME ISSUE.
Mfg Campaign: 11281916
Recall Date: Nov 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
1. WHILE DRIVING, THE STEERING HAS ABOUT 2 INCHES OF FREE PLAY WHILE TURNING THE WHEEL FROM ONE SIDE TO THE OTHER. IN OTHER WORDS THERE IS A DEAD SPOT FOR ABOUT TWO INCHES OF STEERING WHEEL MOVEMENT. IN THAT DEAD SPOT, MOVING THE STEERING WHEEL DOES NOT CHANGE THE VEHICLE DIRECTION. 2. WHILE DRIVING THE VEHICLE WILL WANDER INTO OTHER LANES WHILE HOLDING THE STEERING WHEEL STEADILY IN ONE POSITION. 3. GOING OVER BUMPS CAUSES THE VEHICLE TO UNEXPECTEDLY CHANGE DIRECTIONS. 4. MINOR UNEVEN ROAD SURFACES WILL CAUSE THE STEERING TO WOBBLE VIOLENTLY REQUIRING THE DRIVER TO SLOW DOWN. THIS IS ESPECIALLY TRUE WHILE DRIVING AT FREEWAY SPEED -- WHERE SLOWING DOWN IS QUITE DANGEROUS. 5. WHILE DRIVING STRAIGHT, THE STEERING WHEEL IS ALWAYS TURNED SLIGHTLY LEFT. NOTE, THIS IS NOT A ONE-TIME INCIDENT. THIS IS A CONSTANT AND CONSTANTLY STRESSFUL ISSUE WITH THE VEHICLE. I CAN REPRODUCE ALL OF THE ABOVE AT ANY TIME.
Corrective Action:
1. WHILE DRIVING, THE STEERING HAS ABOUT 2 INCHES OF FREE PLAY WHILE TURNING THE WHEEL FROM ONE SIDE TO THE OTHER. IN OTHER WORDS THERE IS A DEAD SPOT FOR ABOUT TWO INCHES OF STEERING WHEEL MOVEMENT. IN THAT DEAD SPOT, MOVING THE STEERING WHEEL DOES NOT CHANGE THE VEHICLE DIRECTION. 2. WHILE DRIVING THE VEHICLE WILL WANDER INTO OTHER LANES WHILE HOLDING THE STEERING WHEEL STEADILY IN ONE POSITION. 3. GOING OVER BUMPS CAUSES THE VEHICLE TO UNEXPECTEDLY CHANGE DIRECTIONS. 4. MINOR UNEVEN ROAD SURFACES WILL CAUSE THE STEERING TO WOBBLE VIOLENTLY REQUIRING THE DRIVER TO SLOW DOWN. THIS IS ESPECIALLY TRUE WHILE DRIVING AT FREEWAY SPEED -- WHERE SLOWING DOWN IS QUITE DANGEROUS. 5. WHILE DRIVING STRAIGHT, THE STEERING WHEEL IS ALWAYS TURNED SLIGHTLY LEFT. NOTE, THIS IS NOT A ONE-TIME INCIDENT. THIS IS A CONSTANT AND CONSTANTLY STRESSFUL ISSUE WITH THE VEHICLE. I CAN REPRODUCE ALL OF THE ABOVE AT ANY TIME.
Additional Notes:
1. WHILE DRIVING, THE STEERING HAS ABOUT 2 INCHES OF FREE PLAY WHILE TURNING THE WHEEL FROM ONE SIDE TO THE OTHER. IN OTHER WORDS THERE IS A DEAD SPOT FOR ABOUT TWO INCHES OF STEERING WHEEL MOVEMENT. IN THAT DEAD SPOT, MOVING THE STEERING WHEEL DOES NOT CHANGE THE VEHICLE DIRECTION. 2. WHILE DRIVING THE VEHICLE WILL WANDER INTO OTHER LANES WHILE HOLDING THE STEERING WHEEL STEADILY IN ONE POSITION. 3. GOING OVER BUMPS CAUSES THE VEHICLE TO UNEXPECTEDLY CHANGE DIRECTIONS. 4. MINOR UNEVEN ROAD SURFACES WILL CAUSE THE STEERING TO WOBBLE VIOLENTLY REQUIRING THE DRIVER TO SLOW DOWN. THIS IS ESPECIALLY TRUE WHILE DRIVING AT FREEWAY SPEED -- WHERE SLOWING DOWN IS QUITE DANGEROUS. 5. WHILE DRIVING STRAIGHT, THE STEERING WHEEL IS ALWAYS TURNED SLIGHTLY LEFT. NOTE, THIS IS NOT A ONE-TIME INCIDENT. THIS IS A CONSTANT AND CONSTANTLY STRESSFUL ISSUE WITH THE VEHICLE. I CAN REPRODUCE ALL OF THE ABOVE AT ANY TIME.
Mfg Campaign: 11281819
Recall Date: Nov 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING: VEHICLE WANDERS AND STEERING IS LOOSE IN EFFORTS TO CORRECT DIRECTION. ANGLE OF ROAD SURFACE SUCH AS CROWN SOMETIMES RESULTS IN UNEXPECTED DIRECTION CHANGE TOWARD ANOTHER LANE AND THE SLOP IN THE STEERING ITSELF MAKES IT CHALLENGING TO CORRECT WITHOUT OVER-CORRECTION. IN TRAFFIC THIS RESULTS IN INTENSE EFFORT TO MAINTAIN POSITION WHICH RESULTS IN INCREASED PHYSICAL AND MENTAL FATIGUE OVER RELATIVELY LONG DRIVES. THE STEERING SEEMS INCONSISTENT AS IT VARIES FROM MINIMALLY PROBLEMATIC TO A WHITE-KNUCKLE DRIVING EXPERIENCE. HAVE NOT BEEN ABLE TO DETERMINE IF THIS IS DUE TO ROAD CONDITION VERSUS STEERING COMPONENT. DEALER HAS PERFORMED THE V41 STEERING DAMPER RECALL WHICH IMPROVED ONLY EXCESSIVE WHEEL SHUDDER WHEN DRIVING OVER ROAD IMPERFECTIONS AND DID NOTHING TO IMPROVE THE WANDERING/LOOSENESS. THEY ALSO DID ADJUST ALIGNMENT WHICH THEY SAID WAS OFF SLIGHTLY. NO NOTABLE IMPROVEMENT FROM THAT. I HAVE ADVISED DEALER THAT THE REPAIR EFFORT WAS NOT EFFECTIVE AND I WILL NOW HAVE TO TAKE THE VEHICLE BACK IN, BUT THEY TEND TO JUST PROVIDE THE 'IT'S A JEEP - THAT'S THE WAY THEY ARE' LINE. THE STEERING IN THE JEEP IS NOT TYPICAL AND I SEE SIMILAR COMPLAINTS IN FORUMS WHERE A SINGLE THREAD HAS HALF A MILLION VIEWS. SOMETHING IS NOT RIGHT HERE.
Corrective Action:
STEERING: VEHICLE WANDERS AND STEERING IS LOOSE IN EFFORTS TO CORRECT DIRECTION. ANGLE OF ROAD SURFACE SUCH AS CROWN SOMETIMES RESULTS IN UNEXPECTED DIRECTION CHANGE TOWARD ANOTHER LANE AND THE SLOP IN THE STEERING ITSELF MAKES IT CHALLENGING TO CORRECT WITHOUT OVER-CORRECTION. IN TRAFFIC THIS RESULTS IN INTENSE EFFORT TO MAINTAIN POSITION WHICH RESULTS IN INCREASED PHYSICAL AND MENTAL FATIGUE OVER RELATIVELY LONG DRIVES. THE STEERING SEEMS INCONSISTENT AS IT VARIES FROM MINIMALLY PROBLEMATIC TO A WHITE-KNUCKLE DRIVING EXPERIENCE. HAVE NOT BEEN ABLE TO DETERMINE IF THIS IS DUE TO ROAD CONDITION VERSUS STEERING COMPONENT. DEALER HAS PERFORMED THE V41 STEERING DAMPER RECALL WHICH IMPROVED ONLY EXCESSIVE WHEEL SHUDDER WHEN DRIVING OVER ROAD IMPERFECTIONS AND DID NOTHING TO IMPROVE THE WANDERING/LOOSENESS. THEY ALSO DID ADJUST ALIGNMENT WHICH THEY SAID WAS OFF SLIGHTLY. NO NOTABLE IMPROVEMENT FROM THAT. I HAVE ADVISED DEALER THAT THE REPAIR EFFORT WAS NOT EFFECTIVE AND I WILL NOW HAVE TO TAKE THE VEHICLE BACK IN, BUT THEY TEND TO JUST PROVIDE THE 'IT'S A JEEP - THAT'S THE WAY THEY ARE' LINE. THE STEERING IN THE JEEP IS NOT TYPICAL AND I SEE SIMILAR COMPLAINTS IN FORUMS WHERE A SINGLE THREAD HAS HALF A MILLION VIEWS. SOMETHING IS NOT RIGHT HERE.
Additional Notes:
STEERING: VEHICLE WANDERS AND STEERING IS LOOSE IN EFFORTS TO CORRECT DIRECTION. ANGLE OF ROAD SURFACE SUCH AS CROWN SOMETIMES RESULTS IN UNEXPECTED DIRECTION CHANGE TOWARD ANOTHER LANE AND THE SLOP IN THE STEERING ITSELF MAKES IT CHALLENGING TO CORRECT WITHOUT OVER-CORRECTION. IN TRAFFIC THIS RESULTS IN INTENSE EFFORT TO MAINTAIN POSITION WHICH RESULTS IN INCREASED PHYSICAL AND MENTAL FATIGUE OVER RELATIVELY LONG DRIVES. THE STEERING SEEMS INCONSISTENT AS IT VARIES FROM MINIMALLY PROBLEMATIC TO A WHITE-KNUCKLE DRIVING EXPERIENCE. HAVE NOT BEEN ABLE TO DETERMINE IF THIS IS DUE TO ROAD CONDITION VERSUS STEERING COMPONENT. DEALER HAS PERFORMED THE V41 STEERING DAMPER RECALL WHICH IMPROVED ONLY EXCESSIVE WHEEL SHUDDER WHEN DRIVING OVER ROAD IMPERFECTIONS AND DID NOTHING TO IMPROVE THE WANDERING/LOOSENESS. THEY ALSO DID ADJUST ALIGNMENT WHICH THEY SAID WAS OFF SLIGHTLY. NO NOTABLE IMPROVEMENT FROM THAT. I HAVE ADVISED DEALER THAT THE REPAIR EFFORT WAS NOT EFFECTIVE AND I WILL NOW HAVE TO TAKE THE VEHICLE BACK IN, BUT THEY TEND TO JUST PROVIDE THE 'IT'S A JEEP - THAT'S THE WAY THEY ARE' LINE. THE STEERING IN THE JEEP IS NOT TYPICAL AND I SEE SIMILAR COMPLAINTS IN FORUMS WHERE A SINGLE THREAD HAS HALF A MILLION VIEWS. SOMETHING IS NOT RIGHT HERE.
Mfg Campaign: 11281910
Recall Date: Nov 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING HAS SIGNIFICANT SLACK/PLAY WHICH CAUSES THE JEEP TO WANDER REQUIRING CONSTANT CORRECTIONS. THIS IS ESPECIALLY CONCERNING AT HIGHWAY SPEEDS AROUND TURNS BUT IS STILL EVIDENT AT LOW SPEEDS.
Corrective Action:
THE STEERING HAS SIGNIFICANT SLACK/PLAY WHICH CAUSES THE JEEP TO WANDER REQUIRING CONSTANT CORRECTIONS. THIS IS ESPECIALLY CONCERNING AT HIGHWAY SPEEDS AROUND TURNS BUT IS STILL EVIDENT AT LOW SPEEDS.
Additional Notes:
THE STEERING HAS SIGNIFICANT SLACK/PLAY WHICH CAUSES THE JEEP TO WANDER REQUIRING CONSTANT CORRECTIONS. THIS IS ESPECIALLY CONCERNING AT HIGHWAY SPEEDS AROUND TURNS BUT IS STILL EVIDENT AT LOW SPEEDS.
Mfg Campaign: 11281542
Recall Date: Nov 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING IS EXTREMELY LOOSE CAUSING EXCESSIVE STEERING CORRECTIONS AND LACK OF CONFIDENCE IN SAFETY. RECALL FOR STEERING DAMPER WAS PERFORMED BUT THERE WAS NO IMPROVEMENT IN THE LOOSE STEERING
Corrective Action:
STEERING IS EXTREMELY LOOSE CAUSING EXCESSIVE STEERING CORRECTIONS AND LACK OF CONFIDENCE IN SAFETY. RECALL FOR STEERING DAMPER WAS PERFORMED BUT THERE WAS NO IMPROVEMENT IN THE LOOSE STEERING
Additional Notes:
STEERING IS EXTREMELY LOOSE CAUSING EXCESSIVE STEERING CORRECTIONS AND LACK OF CONFIDENCE IN SAFETY. RECALL FOR STEERING DAMPER WAS PERFORMED BUT THERE WAS NO IMPROVEMENT IN THE LOOSE STEERING
Mfg Campaign: 11281543
Recall Date: Nov 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
LAST NIGHT WHILE DRIVING HOME MY JEEP WRANGLER WENT INTO FULL DEATHWOBBLE. I WAS COMING FROM THE I10 WEST TO THE I 19 SOUTH RAMP AT 50 MPH AND HIT THE BRIDGE EXPANSION JOINT AND IT WENT. IT IS A CURVED RAMP OVER PASS AND THE JEEP ALMOST WENT COMPLETELY SIDEWAYS ON THE RAMP. THE JEEP IS TOTALLY STOCK AND HAS 2080 MILES ON IT. I HAVE HAD IT BACK TO THE DEALER AT 1100 MILES FOR THIS SAME COMPLAINT. THEIR RESPONSE IS TO REPLACE A STEERING DAMPER, WHICH IS NOT IN STOCK AND WAS 8 TO 10 WEEKS OUT. EVERY JEEP FRONTEND TECH WILL TELL THAT A STEERING DAMPER IS A BAND AID. THERE SHOULD BE A NATIONAL RECALL ON THESE $55,000 JEEPS.
Corrective Action:
LAST NIGHT WHILE DRIVING HOME MY JEEP WRANGLER WENT INTO FULL DEATHWOBBLE. I WAS COMING FROM THE I10 WEST TO THE I 19 SOUTH RAMP AT 50 MPH AND HIT THE BRIDGE EXPANSION JOINT AND IT WENT. IT IS A CURVED RAMP OVER PASS AND THE JEEP ALMOST WENT COMPLETELY SIDEWAYS ON THE RAMP. THE JEEP IS TOTALLY STOCK AND HAS 2080 MILES ON IT. I HAVE HAD IT BACK TO THE DEALER AT 1100 MILES FOR THIS SAME COMPLAINT. THEIR RESPONSE IS TO REPLACE A STEERING DAMPER, WHICH IS NOT IN STOCK AND WAS 8 TO 10 WEEKS OUT. EVERY JEEP FRONTEND TECH WILL TELL THAT A STEERING DAMPER IS A BAND AID. THERE SHOULD BE A NATIONAL RECALL ON THESE $55,000 JEEPS.
Additional Notes:
LAST NIGHT WHILE DRIVING HOME MY JEEP WRANGLER WENT INTO FULL DEATHWOBBLE. I WAS COMING FROM THE I10 WEST TO THE I 19 SOUTH RAMP AT 50 MPH AND HIT THE BRIDGE EXPANSION JOINT AND IT WENT. IT IS A CURVED RAMP OVER PASS AND THE JEEP ALMOST WENT COMPLETELY SIDEWAYS ON THE RAMP. THE JEEP IS TOTALLY STOCK AND HAS 2080 MILES ON IT. I HAVE HAD IT BACK TO THE DEALER AT 1100 MILES FOR THIS SAME COMPLAINT. THEIR RESPONSE IS TO REPLACE A STEERING DAMPER, WHICH IS NOT IN STOCK AND WAS 8 TO 10 WEEKS OUT. EVERY JEEP FRONTEND TECH WILL TELL THAT A STEERING DAMPER IS A BAND AID. THERE SHOULD BE A NATIONAL RECALL ON THESE $55,000 JEEPS.
Mfg Campaign: 11281369
Recall Date: Nov 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING FEELS LOOSE AND CONSTANTLY WANDERS ALL OVER THE ROAD. VEHICLE WILL NOT DRIVE STRAIGHT AND ALWAYS DRIFTS TO ONE SIDE OR THE OTHER.
Corrective Action:
STEERING FEELS LOOSE AND CONSTANTLY WANDERS ALL OVER THE ROAD. VEHICLE WILL NOT DRIVE STRAIGHT AND ALWAYS DRIFTS TO ONE SIDE OR THE OTHER.
Additional Notes:
STEERING FEELS LOOSE AND CONSTANTLY WANDERS ALL OVER THE ROAD. VEHICLE WILL NOT DRIVE STRAIGHT AND ALWAYS DRIFTS TO ONE SIDE OR THE OTHER.
Mfg Campaign: 11281446
Recall Date: Nov 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING WHEEL HAS 1.5-2.5 INCHES OF PLAY, THIS MAKES IT VERY HARD TO DRIVE THE VEHICLE IN A STRAIGHT LINE. IT IS REALLY BAD WHEN DRIVING ON INTERSTATES IN WINDY CONDITIONS. YOU CAN SEE THE IMPUT SHAFT TO THE STEERING GEARBOX TURN, WITH NO OUTPUT
Corrective Action:
THE STEERING WHEEL HAS 1.5-2.5 INCHES OF PLAY, THIS MAKES IT VERY HARD TO DRIVE THE VEHICLE IN A STRAIGHT LINE. IT IS REALLY BAD WHEN DRIVING ON INTERSTATES IN WINDY CONDITIONS. YOU CAN SEE THE IMPUT SHAFT TO THE STEERING GEARBOX TURN, WITH NO OUTPUT
Additional Notes:
THE STEERING WHEEL HAS 1.5-2.5 INCHES OF PLAY, THIS MAKES IT VERY HARD TO DRIVE THE VEHICLE IN A STRAIGHT LINE. IT IS REALLY BAD WHEN DRIVING ON INTERSTATES IN WINDY CONDITIONS. YOU CAN SEE THE IMPUT SHAFT TO THE STEERING GEARBOX TURN, WITH NO OUTPUT
Mfg Campaign: 11281441
Recall Date: Nov 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE STEERING WHEEL AND VEHICLE ITSELF BEGAN TO VIOLENT SHAKE AT 65 MPH.
Corrective Action:
VEHICLE STEERING WHEEL AND VEHICLE ITSELF BEGAN TO VIOLENT SHAKE AT 65 MPH.
Additional Notes:
VEHICLE STEERING WHEEL AND VEHICLE ITSELF BEGAN TO VIOLENT SHAKE AT 65 MPH.
Mfg Campaign: 11281177
Recall Date: Nov 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JEEP HAS VERY LOOSE STEERING. HAVE TO CONSTANTLY OVERCORRECT TO STAY IN THE LANE. DEAD SPOT IN THE CENTER AND HAVE TO TURN IT TOO MUCH TO STEER. WON'T RETURN TO CENTER AFTER TURN. LOTS OF PLAY WHEN DRIVING, PLAY GETS WORSE AT SPEED. I CAN MOVE THE WHEEL BACK AND FORTH AT SPEED WITH LITTLE EFFECT ON STEERING. WHEN I BRAKE THE VEHICLE DIVES TO THE LEFT OR RIGHT DEPENDING ON THE ROAD BECAUSE THE STEERING WHEEL DOES NOT FEEL CONNECTED TO THE WHEELS. JEEP DEALERS SAY THAT IT'S SUPPOSED TO BE LIKE THAT BUT IT IS VERY DIFFERENT FROM ANY OTHER 2019 JEEP WRANGLERS THAT I HAVE TEST DRIVEN. ONE DEALER SAID THAT DURING THE ROAD TEST, IT DROVE AS INTENDED YET THEY DIDN'T PUT ANY MILES ON THE JEEP. THIS HAS BEEN DOING THIS SINCE I BOUGHT THE JEEP IN JULY 2019. I HAVE VIDEO BUT IT IS TOO BIG TO UPLOAD TO THE SITE
Corrective Action:
JEEP HAS VERY LOOSE STEERING. HAVE TO CONSTANTLY OVERCORRECT TO STAY IN THE LANE. DEAD SPOT IN THE CENTER AND HAVE TO TURN IT TOO MUCH TO STEER. WON'T RETURN TO CENTER AFTER TURN. LOTS OF PLAY WHEN DRIVING, PLAY GETS WORSE AT SPEED. I CAN MOVE THE WHEEL BACK AND FORTH AT SPEED WITH LITTLE EFFECT ON STEERING. WHEN I BRAKE THE VEHICLE DIVES TO THE LEFT OR RIGHT DEPENDING ON THE ROAD BECAUSE THE STEERING WHEEL DOES NOT FEEL CONNECTED TO THE WHEELS. JEEP DEALERS SAY THAT IT'S SUPPOSED TO BE LIKE THAT BUT IT IS VERY DIFFERENT FROM ANY OTHER 2019 JEEP WRANGLERS THAT I HAVE TEST DRIVEN. ONE DEALER SAID THAT DURING THE ROAD TEST, IT DROVE AS INTENDED YET THEY DIDN'T PUT ANY MILES ON THE JEEP. THIS HAS BEEN DOING THIS SINCE I BOUGHT THE JEEP IN JULY 2019. I HAVE VIDEO BUT IT IS TOO BIG TO UPLOAD TO THE SITE
Additional Notes:
JEEP HAS VERY LOOSE STEERING. HAVE TO CONSTANTLY OVERCORRECT TO STAY IN THE LANE. DEAD SPOT IN THE CENTER AND HAVE TO TURN IT TOO MUCH TO STEER. WON'T RETURN TO CENTER AFTER TURN. LOTS OF PLAY WHEN DRIVING, PLAY GETS WORSE AT SPEED. I CAN MOVE THE WHEEL BACK AND FORTH AT SPEED WITH LITTLE EFFECT ON STEERING. WHEN I BRAKE THE VEHICLE DIVES TO THE LEFT OR RIGHT DEPENDING ON THE ROAD BECAUSE THE STEERING WHEEL DOES NOT FEEL CONNECTED TO THE WHEELS. JEEP DEALERS SAY THAT IT'S SUPPOSED TO BE LIKE THAT BUT IT IS VERY DIFFERENT FROM ANY OTHER 2019 JEEP WRANGLERS THAT I HAVE TEST DRIVEN. ONE DEALER SAID THAT DURING THE ROAD TEST, IT DROVE AS INTENDED YET THEY DIDN'T PUT ANY MILES ON THE JEEP. THIS HAS BEEN DOING THIS SINCE I BOUGHT THE JEEP IN JULY 2019. I HAVE VIDEO BUT IT IS TOO BIG TO UPLOAD TO THE SITE
Mfg Campaign: 11281218
Recall Date: Nov 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
FROM PURCHASE AS NEW VEHICLE, STEERING WANDERS AND IS NOT TIGHT. I HAVE HAD THE V41 RECALL WITH REPLACEMENT STEERING STABILIZER. WHILE DRIVING YOU MUST ACTIVELY STEER TO MAINTAIN A CENTER LINE IN THE LANE. THERE IS SOME PLAY LEFT TO RIGHT IN THE WHEEL. WHILE AT SPEED ON THE HIGHWAY YOU CANNOT IGNORE OR RELAX THE CONTROL. IF YOU STEER RIGHT YOU MUST STEER LEFT TO CENTER, THE WHEEL DOES NOT RETURN TO CENTER UNASSISTED.
Corrective Action:
FROM PURCHASE AS NEW VEHICLE, STEERING WANDERS AND IS NOT TIGHT. I HAVE HAD THE V41 RECALL WITH REPLACEMENT STEERING STABILIZER. WHILE DRIVING YOU MUST ACTIVELY STEER TO MAINTAIN A CENTER LINE IN THE LANE. THERE IS SOME PLAY LEFT TO RIGHT IN THE WHEEL. WHILE AT SPEED ON THE HIGHWAY YOU CANNOT IGNORE OR RELAX THE CONTROL. IF YOU STEER RIGHT YOU MUST STEER LEFT TO CENTER, THE WHEEL DOES NOT RETURN TO CENTER UNASSISTED.
Additional Notes:
FROM PURCHASE AS NEW VEHICLE, STEERING WANDERS AND IS NOT TIGHT. I HAVE HAD THE V41 RECALL WITH REPLACEMENT STEERING STABILIZER. WHILE DRIVING YOU MUST ACTIVELY STEER TO MAINTAIN A CENTER LINE IN THE LANE. THERE IS SOME PLAY LEFT TO RIGHT IN THE WHEEL. WHILE AT SPEED ON THE HIGHWAY YOU CANNOT IGNORE OR RELAX THE CONTROL. IF YOU STEER RIGHT YOU MUST STEER LEFT TO CENTER, THE WHEEL DOES NOT RETURN TO CENTER UNASSISTED.
Mfg Campaign: 11281233
Recall Date: Nov 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
11/12/2019 2:30 PM DRIVING IN THE FAR LEFT LANE OF 400 NORTH NEAR EXIT 13, THE FAR LEFT LANE HAS DIPS. FIRST DIP CAUSES CAR TO GO INTO A VIOLENT SHAKE. WAS GOING ABOUT 60 MPH. OTHER CARS AROUND ME STARTED TO MOVE INTO DIFFERENT LANES AWAY FROM THE CAR. MY INITIAL THOUGHT WAS A FLAT TIRE. I PULLED INTO THE EMERGENCY LANE AT A FULL STOP. THE TIRES WERE FINE. STARTED DRIVING AGAIN AND CAR WAS NORMAL. 11/15/2019 1:45 PM SAME ISSUE HAPPENED WHILE DRIVING 400 NORTH THIS TIME THE WOBBLING WAS MORE VIOLENT. WARNING LIGHTS APPEARED ON THE DASHBOARD. CAR IS CURRENTLY WITH THE DEALER AND I AM UNAWARE WHEN I WILL GET THE CAR BACK.
Corrective Action:
11/12/2019 2:30 PM DRIVING IN THE FAR LEFT LANE OF 400 NORTH NEAR EXIT 13, THE FAR LEFT LANE HAS DIPS. FIRST DIP CAUSES CAR TO GO INTO A VIOLENT SHAKE. WAS GOING ABOUT 60 MPH. OTHER CARS AROUND ME STARTED TO MOVE INTO DIFFERENT LANES AWAY FROM THE CAR. MY INITIAL THOUGHT WAS A FLAT TIRE. I PULLED INTO THE EMERGENCY LANE AT A FULL STOP. THE TIRES WERE FINE. STARTED DRIVING AGAIN AND CAR WAS NORMAL. 11/15/2019 1:45 PM SAME ISSUE HAPPENED WHILE DRIVING 400 NORTH THIS TIME THE WOBBLING WAS MORE VIOLENT. WARNING LIGHTS APPEARED ON THE DASHBOARD. CAR IS CURRENTLY WITH THE DEALER AND I AM UNAWARE WHEN I WILL GET THE CAR BACK.
Additional Notes:
11/12/2019 2:30 PM DRIVING IN THE FAR LEFT LANE OF 400 NORTH NEAR EXIT 13, THE FAR LEFT LANE HAS DIPS. FIRST DIP CAUSES CAR TO GO INTO A VIOLENT SHAKE. WAS GOING ABOUT 60 MPH. OTHER CARS AROUND ME STARTED TO MOVE INTO DIFFERENT LANES AWAY FROM THE CAR. MY INITIAL THOUGHT WAS A FLAT TIRE. I PULLED INTO THE EMERGENCY LANE AT A FULL STOP. THE TIRES WERE FINE. STARTED DRIVING AGAIN AND CAR WAS NORMAL. 11/15/2019 1:45 PM SAME ISSUE HAPPENED WHILE DRIVING 400 NORTH THIS TIME THE WOBBLING WAS MORE VIOLENT. WARNING LIGHTS APPEARED ON THE DASHBOARD. CAR IS CURRENTLY WITH THE DEALER AND I AM UNAWARE WHEN I WILL GET THE CAR BACK.
Mfg Campaign: 11280844
Recall Date: Nov 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 72 MPH, I DROVE OVER A BRIDGE AND SUBSEQUENTLY BUMPS IN THE ROAD. THE STEERING WHEEL STARTED SHAKING VIOLENTLY FROM SIDE TO SIDE CAUSING AN INCREASE IN VIBRATION THROUGH OUT MY JEEP AND SWERVING ON THE ROAD. NEXT TIME I WAS WITH MY HUSBAND AND IT DID IT AGAIN AT ABOUT 74 MPH AND HE TOO AGREED THAT SOMETHING IS WRONG. HE NOW FEARS FOR MY SAFETY IN THIS VEHICLE AS I DRIVE A LOT OF MILES.
Corrective Action:
WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 72 MPH, I DROVE OVER A BRIDGE AND SUBSEQUENTLY BUMPS IN THE ROAD. THE STEERING WHEEL STARTED SHAKING VIOLENTLY FROM SIDE TO SIDE CAUSING AN INCREASE IN VIBRATION THROUGH OUT MY JEEP AND SWERVING ON THE ROAD. NEXT TIME I WAS WITH MY HUSBAND AND IT DID IT AGAIN AT ABOUT 74 MPH AND HE TOO AGREED THAT SOMETHING IS WRONG. HE NOW FEARS FOR MY SAFETY IN THIS VEHICLE AS I DRIVE A LOT OF MILES.
Additional Notes:
WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 72 MPH, I DROVE OVER A BRIDGE AND SUBSEQUENTLY BUMPS IN THE ROAD. THE STEERING WHEEL STARTED SHAKING VIOLENTLY FROM SIDE TO SIDE CAUSING AN INCREASE IN VIBRATION THROUGH OUT MY JEEP AND SWERVING ON THE ROAD. NEXT TIME I WAS WITH MY HUSBAND AND IT DID IT AGAIN AT ABOUT 74 MPH AND HE TOO AGREED THAT SOMETHING IS WRONG. HE NOW FEARS FOR MY SAFETY IN THIS VEHICLE AS I DRIVE A LOT OF MILES.
Mfg Campaign: 11280914
Recall Date: Nov 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TEST DROVE A JEEP WRANGLER, DROVE GREAT. GOT MY NEW WRANGLER, NOT SO GREAT, AS A MATTER OF FACT IT'S DANGEROUS! EXCESSIVE PLAY IN THE STEERING WHEEL MAKES IT NEAR IMPOSSIBLE TO KEEP THE VEHICLE IN A LANE.. I CAN'T IMAGINE HOW MUCH MORE DANGEROUS THIS VEHICLE WILL BE ONCE IT IS DRIVEN IN THE SNOW. THIS VEHICLE HAS BEEN AT THE SHOP 3 * WITH ANOTHER APPOINTMENT COMING UP. SO FAR TWO STEERING DAMPNERS 2 WHEEL ALIGNMENTS, NO CHANGE... SOMETHING NEEDS TO BE DONE ASAP
Corrective Action:
TEST DROVE A JEEP WRANGLER, DROVE GREAT. GOT MY NEW WRANGLER, NOT SO GREAT, AS A MATTER OF FACT IT'S DANGEROUS! EXCESSIVE PLAY IN THE STEERING WHEEL MAKES IT NEAR IMPOSSIBLE TO KEEP THE VEHICLE IN A LANE.. I CAN'T IMAGINE HOW MUCH MORE DANGEROUS THIS VEHICLE WILL BE ONCE IT IS DRIVEN IN THE SNOW. THIS VEHICLE HAS BEEN AT THE SHOP 3 * WITH ANOTHER APPOINTMENT COMING UP. SO FAR TWO STEERING DAMPNERS 2 WHEEL ALIGNMENTS, NO CHANGE... SOMETHING NEEDS TO BE DONE ASAP
Additional Notes:
TEST DROVE A JEEP WRANGLER, DROVE GREAT. GOT MY NEW WRANGLER, NOT SO GREAT, AS A MATTER OF FACT IT'S DANGEROUS! EXCESSIVE PLAY IN THE STEERING WHEEL MAKES IT NEAR IMPOSSIBLE TO KEEP THE VEHICLE IN A LANE.. I CAN'T IMAGINE HOW MUCH MORE DANGEROUS THIS VEHICLE WILL BE ONCE IT IS DRIVEN IN THE SNOW. THIS VEHICLE HAS BEEN AT THE SHOP 3 * WITH ANOTHER APPOINTMENT COMING UP. SO FAR TWO STEERING DAMPNERS 2 WHEEL ALIGNMENTS, NO CHANGE... SOMETHING NEEDS TO BE DONE ASAP
Mfg Campaign: 11280641
Recall Date: Nov 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHOOK AND VIBRATED VIOLENTLY AFTER DRIVING OVER A BUMP IN THE ROAD. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 5,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHOOK AND VIBRATED VIOLENTLY AFTER DRIVING OVER A BUMP IN THE ROAD. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 5,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHOOK AND VIBRATED VIOLENTLY AFTER DRIVING OVER A BUMP IN THE ROAD. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 5,000.
Mfg Campaign: 11279598
Recall Date: Nov 12, 2019
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