Complaints & Recalls
Official Safety Recalls - Important!
21 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Consumer Complaints
986 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THREE WEEKS AFTER I BOUGHT THIS BRAND NEW JEEP, THE CHECK ENGINE LIGHT CAME ON. THE ETC AND BATTERY WARNING LIGHTS CAME ON TOO. THE ENGINE WAS OFF TWICE ON THE ROAD. THE POWER STEERING LOST POWER SEVERAL TIMES.
Corrective Action:
THREE WEEKS AFTER I BOUGHT THIS BRAND NEW JEEP, THE CHECK ENGINE LIGHT CAME ON. THE ETC AND BATTERY WARNING LIGHTS CAME ON TOO. THE ENGINE WAS OFF TWICE ON THE ROAD. THE POWER STEERING LOST POWER SEVERAL TIMES.
Additional Notes:
THREE WEEKS AFTER I BOUGHT THIS BRAND NEW JEEP, THE CHECK ENGINE LIGHT CAME ON. THE ETC AND BATTERY WARNING LIGHTS CAME ON TOO. THE ENGINE WAS OFF TWICE ON THE ROAD. THE POWER STEERING LOST POWER SEVERAL TIMES.
Mfg Campaign: 11292410
Recall Date: Jan 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN I HIT A BUMP WITH MY JEEP, THE STEERING WHEEL SHIMMIES OR WOBBLES. WHEN THIS HAPPENS I AM UNABLE TO STEER THE VEHICLE. TO MAKE IT STOP I NEED TO BRING THE VEHICLE TO A COMPLETE STOP.
Corrective Action:
WHEN I HIT A BUMP WITH MY JEEP, THE STEERING WHEEL SHIMMIES OR WOBBLES. WHEN THIS HAPPENS I AM UNABLE TO STEER THE VEHICLE. TO MAKE IT STOP I NEED TO BRING THE VEHICLE TO A COMPLETE STOP.
Additional Notes:
WHEN I HIT A BUMP WITH MY JEEP, THE STEERING WHEEL SHIMMIES OR WOBBLES. WHEN THIS HAPPENS I AM UNABLE TO STEER THE VEHICLE. TO MAKE IT STOP I NEED TO BRING THE VEHICLE TO A COMPLETE STOP.
Mfg Campaign: 11292422
Recall Date: Jan 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY POWER STEERING HAS COMPLETELY LOCKED UP MULTIPLE TIMES WHILE DRIVING ON FREEWAYS, HIGHWAYS, AND RESIDENTIAL STREETS. THIS ISSUE HAS OCCURRED IN ALL TYPES OF WEATHER, INCLUDING RAINY DAYS AND DRY DAYS, SO THAT DOESN'T SEEM TO HAVE ANY SORT OF IMPACT ON THE ISSUE. WHEN THE POWER STEERING LOCKS UP THE VEHICLE THROWS AROUND 50 CODES, WHICH THE DEALERSHIP HAS RESET MORE THAN ONCE. EACH TIME THE STEERING LOCKS UP I HAVE TO SLAM ON MY BREAKS AND TURN MY CAR ON AND OFF MULTIPLE TIMES UNTIL THE STEERING STARTS WORKING AGAIN. I HAVE TAKEN MY JEEP TO THE DEALERSHIP TWICE - ON 11/30/2019 AND TODAY (12/29/2019) - AND HAVE CALLED MANY, MANY TIMES TRYING TO GET THIS ISSUE RESOLVED. NO ONE SEEMS TO CARE OR KNOW HOW TO SOLVE THE PROBLEM. I PICKED MY JEEP UP FROM THE DEALERSHIP FOR THE SECOND TIME EARLIER TODAY, AND MY STEERING COMPLETELY LOCKED UP AGAIN AFTER DRIVING IT 20 MILES. THIS TIME NOT ONLY DID THE STEERING COMPLETELY LOCK UP, BUT THE BREAKS WERE MALFUNCTIONING AS WELL. EACH TIME I TAKE MY JEEP TO THE DEALERSHIP THEY CLAIM THAT THE ISSUE IS RELATED TO THE SWAY BAR DISCONNECT, WHICH MAKES NO SENSE. BASED ON MY RESEARCH THERE AND MANY, MANY STOCK 2019 WRANGLERS THAT ARE HAVING THE EXACT SAME ISSUE. IF THIS ISSUE ISN'T TAKEN CARE OF WITH A SENSE OF URGENCY, SOMEONE IS GOING TO END UP LOSING THEIR LIFE. I AM TIRED OF GOING TO THE DEALERSHIP AND BEING PUSHED OUT THE DOOR EACH TIME BEING TOLD THAT THE ISSUE IS FIXED WHEN IT CLEARLY ISN'T. WHAT IS IT GOING TO TAKE FOR THIS ISSUE TO GET RESOLVED?
Corrective Action:
MY POWER STEERING HAS COMPLETELY LOCKED UP MULTIPLE TIMES WHILE DRIVING ON FREEWAYS, HIGHWAYS, AND RESIDENTIAL STREETS. THIS ISSUE HAS OCCURRED IN ALL TYPES OF WEATHER, INCLUDING RAINY DAYS AND DRY DAYS, SO THAT DOESN'T SEEM TO HAVE ANY SORT OF IMPACT ON THE ISSUE. WHEN THE POWER STEERING LOCKS UP THE VEHICLE THROWS AROUND 50 CODES, WHICH THE DEALERSHIP HAS RESET MORE THAN ONCE. EACH TIME THE STEERING LOCKS UP I HAVE TO SLAM ON MY BREAKS AND TURN MY CAR ON AND OFF MULTIPLE TIMES UNTIL THE STEERING STARTS WORKING AGAIN. I HAVE TAKEN MY JEEP TO THE DEALERSHIP TWICE - ON 11/30/2019 AND TODAY (12/29/2019) - AND HAVE CALLED MANY, MANY TIMES TRYING TO GET THIS ISSUE RESOLVED. NO ONE SEEMS TO CARE OR KNOW HOW TO SOLVE THE PROBLEM. I PICKED MY JEEP UP FROM THE DEALERSHIP FOR THE SECOND TIME EARLIER TODAY, AND MY STEERING COMPLETELY LOCKED UP AGAIN AFTER DRIVING IT 20 MILES. THIS TIME NOT ONLY DID THE STEERING COMPLETELY LOCK UP, BUT THE BREAKS WERE MALFUNCTIONING AS WELL. EACH TIME I TAKE MY JEEP TO THE DEALERSHIP THEY CLAIM THAT THE ISSUE IS RELATED TO THE SWAY BAR DISCONNECT, WHICH MAKES NO SENSE. BASED ON MY RESEARCH THERE AND MANY, MANY STOCK 2019 WRANGLERS THAT ARE HAVING THE EXACT SAME ISSUE. IF THIS ISSUE ISN'T TAKEN CARE OF WITH A SENSE OF URGENCY, SOMEONE IS GOING TO END UP LOSING THEIR LIFE. I AM TIRED OF GOING TO THE DEALERSHIP AND BEING PUSHED OUT THE DOOR EACH TIME BEING TOLD THAT THE ISSUE IS FIXED WHEN IT CLEARLY ISN'T. WHAT IS IT GOING TO TAKE FOR THIS ISSUE TO GET RESOLVED?
Additional Notes:
MY POWER STEERING HAS COMPLETELY LOCKED UP MULTIPLE TIMES WHILE DRIVING ON FREEWAYS, HIGHWAYS, AND RESIDENTIAL STREETS. THIS ISSUE HAS OCCURRED IN ALL TYPES OF WEATHER, INCLUDING RAINY DAYS AND DRY DAYS, SO THAT DOESN'T SEEM TO HAVE ANY SORT OF IMPACT ON THE ISSUE. WHEN THE POWER STEERING LOCKS UP THE VEHICLE THROWS AROUND 50 CODES, WHICH THE DEALERSHIP HAS RESET MORE THAN ONCE. EACH TIME THE STEERING LOCKS UP I HAVE TO SLAM ON MY BREAKS AND TURN MY CAR ON AND OFF MULTIPLE TIMES UNTIL THE STEERING STARTS WORKING AGAIN. I HAVE TAKEN MY JEEP TO THE DEALERSHIP TWICE - ON 11/30/2019 AND TODAY (12/29/2019) - AND HAVE CALLED MANY, MANY TIMES TRYING TO GET THIS ISSUE RESOLVED. NO ONE SEEMS TO CARE OR KNOW HOW TO SOLVE THE PROBLEM. I PICKED MY JEEP UP FROM THE DEALERSHIP FOR THE SECOND TIME EARLIER TODAY, AND MY STEERING COMPLETELY LOCKED UP AGAIN AFTER DRIVING IT 20 MILES. THIS TIME NOT ONLY DID THE STEERING COMPLETELY LOCK UP, BUT THE BREAKS WERE MALFUNCTIONING AS WELL. EACH TIME I TAKE MY JEEP TO THE DEALERSHIP THEY CLAIM THAT THE ISSUE IS RELATED TO THE SWAY BAR DISCONNECT, WHICH MAKES NO SENSE. BASED ON MY RESEARCH THERE AND MANY, MANY STOCK 2019 WRANGLERS THAT ARE HAVING THE EXACT SAME ISSUE. IF THIS ISSUE ISN'T TAKEN CARE OF WITH A SENSE OF URGENCY, SOMEONE IS GOING TO END UP LOSING THEIR LIFE. I AM TIRED OF GOING TO THE DEALERSHIP AND BEING PUSHED OUT THE DOOR EACH TIME BEING TOLD THAT THE ISSUE IS FIXED WHEN IT CLEARLY ISN'T. WHAT IS IT GOING TO TAKE FOR THIS ISSUE TO GET RESOLVED?
Mfg Campaign: 11291830
Recall Date: Dec 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY POWER STEERING HAS COMPLETELY LOCKED UP MULTIPLE TIMES WHILE DRIVING ON FREEWAYS, HIGHWAYS, AND RESIDENTIAL STREETS. THIS ISSUE HAS OCCURRED IN ALL TYPES OF WEATHER, INCLUDING RAINY DAYS AND DRY DAYS, SO THAT DOESN'T SEEM TO HAVE ANY SORT OF IMPACT ON THE ISSUE. WHEN THE POWER STEERING LOCKS UP THE VEHICLE THROWS AROUND 50 CODES, WHICH THE DEALERSHIP HAS RESET MORE THAN ONCE. EACH TIME THE STEERING LOCKS UP I HAVE TO SLAM ON MY BREAKS AND TURN MY CAR ON AND OFF MULTIPLE TIMES UNTIL THE STEERING STARTS WORKING AGAIN. I HAVE TAKEN MY JEEP TO THE DEALERSHIP TWICE - ON 11/30/2019 AND TODAY (12/29/2019) - AND HAVE CALLED MANY, MANY TIMES TRYING TO GET THIS ISSUE RESOLVED. NO ONE SEEMS TO CARE OR KNOW HOW TO SOLVE THE PROBLEM. I PICKED MY JEEP UP FROM THE DEALERSHIP FOR THE SECOND TIME EARLIER TODAY, AND MY STEERING COMPLETELY LOCKED UP AGAIN AFTER DRIVING IT 20 MILES. THIS TIME NOT ONLY DID THE STEERING COMPLETELY LOCK UP, BUT THE BREAKS WERE MALFUNCTIONING AS WELL. EACH TIME I TAKE MY JEEP TO THE DEALERSHIP THEY CLAIM THAT THE ISSUE IS RELATED TO THE SWAY BAR DISCONNECT, WHICH MAKES NO SENSE. BASED ON MY RESEARCH THERE AND MANY, MANY STOCK 2019 WRANGLERS THAT ARE HAVING THE EXACT SAME ISSUE. IF THIS ISSUE ISN'T TAKEN CARE OF WITH A SENSE OF URGENCY, SOMEONE IS GOING TO END UP LOSING THEIR LIFE. I AM TIRED OF GOING TO THE DEALERSHIP AND BEING PUSHED OUT THE DOOR EACH TIME BEING TOLD THAT THE ISSUE IS FIXED WHEN IT CLEARLY ISN'T. WHAT IS IT GOING TO TAKE FOR THIS ISSUE TO GET RESOLVED?
Corrective Action:
MY POWER STEERING HAS COMPLETELY LOCKED UP MULTIPLE TIMES WHILE DRIVING ON FREEWAYS, HIGHWAYS, AND RESIDENTIAL STREETS. THIS ISSUE HAS OCCURRED IN ALL TYPES OF WEATHER, INCLUDING RAINY DAYS AND DRY DAYS, SO THAT DOESN'T SEEM TO HAVE ANY SORT OF IMPACT ON THE ISSUE. WHEN THE POWER STEERING LOCKS UP THE VEHICLE THROWS AROUND 50 CODES, WHICH THE DEALERSHIP HAS RESET MORE THAN ONCE. EACH TIME THE STEERING LOCKS UP I HAVE TO SLAM ON MY BREAKS AND TURN MY CAR ON AND OFF MULTIPLE TIMES UNTIL THE STEERING STARTS WORKING AGAIN. I HAVE TAKEN MY JEEP TO THE DEALERSHIP TWICE - ON 11/30/2019 AND TODAY (12/29/2019) - AND HAVE CALLED MANY, MANY TIMES TRYING TO GET THIS ISSUE RESOLVED. NO ONE SEEMS TO CARE OR KNOW HOW TO SOLVE THE PROBLEM. I PICKED MY JEEP UP FROM THE DEALERSHIP FOR THE SECOND TIME EARLIER TODAY, AND MY STEERING COMPLETELY LOCKED UP AGAIN AFTER DRIVING IT 20 MILES. THIS TIME NOT ONLY DID THE STEERING COMPLETELY LOCK UP, BUT THE BREAKS WERE MALFUNCTIONING AS WELL. EACH TIME I TAKE MY JEEP TO THE DEALERSHIP THEY CLAIM THAT THE ISSUE IS RELATED TO THE SWAY BAR DISCONNECT, WHICH MAKES NO SENSE. BASED ON MY RESEARCH THERE AND MANY, MANY STOCK 2019 WRANGLERS THAT ARE HAVING THE EXACT SAME ISSUE. IF THIS ISSUE ISN'T TAKEN CARE OF WITH A SENSE OF URGENCY, SOMEONE IS GOING TO END UP LOSING THEIR LIFE. I AM TIRED OF GOING TO THE DEALERSHIP AND BEING PUSHED OUT THE DOOR EACH TIME BEING TOLD THAT THE ISSUE IS FIXED WHEN IT CLEARLY ISN'T. WHAT IS IT GOING TO TAKE FOR THIS ISSUE TO GET RESOLVED?
Additional Notes:
MY POWER STEERING HAS COMPLETELY LOCKED UP MULTIPLE TIMES WHILE DRIVING ON FREEWAYS, HIGHWAYS, AND RESIDENTIAL STREETS. THIS ISSUE HAS OCCURRED IN ALL TYPES OF WEATHER, INCLUDING RAINY DAYS AND DRY DAYS, SO THAT DOESN'T SEEM TO HAVE ANY SORT OF IMPACT ON THE ISSUE. WHEN THE POWER STEERING LOCKS UP THE VEHICLE THROWS AROUND 50 CODES, WHICH THE DEALERSHIP HAS RESET MORE THAN ONCE. EACH TIME THE STEERING LOCKS UP I HAVE TO SLAM ON MY BREAKS AND TURN MY CAR ON AND OFF MULTIPLE TIMES UNTIL THE STEERING STARTS WORKING AGAIN. I HAVE TAKEN MY JEEP TO THE DEALERSHIP TWICE - ON 11/30/2019 AND TODAY (12/29/2019) - AND HAVE CALLED MANY, MANY TIMES TRYING TO GET THIS ISSUE RESOLVED. NO ONE SEEMS TO CARE OR KNOW HOW TO SOLVE THE PROBLEM. I PICKED MY JEEP UP FROM THE DEALERSHIP FOR THE SECOND TIME EARLIER TODAY, AND MY STEERING COMPLETELY LOCKED UP AGAIN AFTER DRIVING IT 20 MILES. THIS TIME NOT ONLY DID THE STEERING COMPLETELY LOCK UP, BUT THE BREAKS WERE MALFUNCTIONING AS WELL. EACH TIME I TAKE MY JEEP TO THE DEALERSHIP THEY CLAIM THAT THE ISSUE IS RELATED TO THE SWAY BAR DISCONNECT, WHICH MAKES NO SENSE. BASED ON MY RESEARCH THERE AND MANY, MANY STOCK 2019 WRANGLERS THAT ARE HAVING THE EXACT SAME ISSUE. IF THIS ISSUE ISN'T TAKEN CARE OF WITH A SENSE OF URGENCY, SOMEONE IS GOING TO END UP LOSING THEIR LIFE. I AM TIRED OF GOING TO THE DEALERSHIP AND BEING PUSHED OUT THE DOOR EACH TIME BEING TOLD THAT THE ISSUE IS FIXED WHEN IT CLEARLY ISN'T. WHAT IS IT GOING TO TAKE FOR THIS ISSUE TO GET RESOLVED?
Mfg Campaign: 11291830
Recall Date: Dec 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
PLEASE CHECK IF THERE IS A FLAW IN 2018-20 JEEP WRANGLER WINDSHIELDS. THEY EASILY CRACK, MULTIPLE TIMES. THERE ARE ENTIRE WEBSITES AND COMMUNITY GROUPS EXPERIENCING THIS PROBLEM. I ALSO OWN A 2014 WRANGLER, AND HAVE REPLACED THE WINDSHIELD TWICE. WITH MY 2019 MODEL, I HAVE HAD MULTIPLE CRACKS AND REPLACED TWO WINDSHIELDS IN UNDER 3500 MILES OF A BRAND NEW CAR. YET, THE 2019 MODEL HAS A MORE ANGLED WINDSHIELD THAN THE PREVIOUS MODEL. THE ISSUE OCCURS AT ROAD TO HIGHWAY SPEEDS AND SIMPLE PEBBLES. AGAIN, MY TWO REPLACED WINDSHIELDS HAD MULTIPLE STREAKS, CRACKS, SPIDERS, ET AL BEFORE REPLACING. SOMETHING IS WRONG WITH THE GLASS JEEP/MOPAR USE.
Corrective Action:
PLEASE CHECK IF THERE IS A FLAW IN 2018-20 JEEP WRANGLER WINDSHIELDS. THEY EASILY CRACK, MULTIPLE TIMES. THERE ARE ENTIRE WEBSITES AND COMMUNITY GROUPS EXPERIENCING THIS PROBLEM. I ALSO OWN A 2014 WRANGLER, AND HAVE REPLACED THE WINDSHIELD TWICE. WITH MY 2019 MODEL, I HAVE HAD MULTIPLE CRACKS AND REPLACED TWO WINDSHIELDS IN UNDER 3500 MILES OF A BRAND NEW CAR. YET, THE 2019 MODEL HAS A MORE ANGLED WINDSHIELD THAN THE PREVIOUS MODEL. THE ISSUE OCCURS AT ROAD TO HIGHWAY SPEEDS AND SIMPLE PEBBLES. AGAIN, MY TWO REPLACED WINDSHIELDS HAD MULTIPLE STREAKS, CRACKS, SPIDERS, ET AL BEFORE REPLACING. SOMETHING IS WRONG WITH THE GLASS JEEP/MOPAR USE.
Additional Notes:
PLEASE CHECK IF THERE IS A FLAW IN 2018-20 JEEP WRANGLER WINDSHIELDS. THEY EASILY CRACK, MULTIPLE TIMES. THERE ARE ENTIRE WEBSITES AND COMMUNITY GROUPS EXPERIENCING THIS PROBLEM. I ALSO OWN A 2014 WRANGLER, AND HAVE REPLACED THE WINDSHIELD TWICE. WITH MY 2019 MODEL, I HAVE HAD MULTIPLE CRACKS AND REPLACED TWO WINDSHIELDS IN UNDER 3500 MILES OF A BRAND NEW CAR. YET, THE 2019 MODEL HAS A MORE ANGLED WINDSHIELD THAN THE PREVIOUS MODEL. THE ISSUE OCCURS AT ROAD TO HIGHWAY SPEEDS AND SIMPLE PEBBLES. AGAIN, MY TWO REPLACED WINDSHIELDS HAD MULTIPLE STREAKS, CRACKS, SPIDERS, ET AL BEFORE REPLACING. SOMETHING IS WRONG WITH THE GLASS JEEP/MOPAR USE.
Mfg Campaign: 11290191
Recall Date: Dec 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING 30 MPH AND MAKING A LEFT TURN, THE FORWARD COLLISION WARNING CHIMED AND A VISUAL INDICATOR ILLUMINATED; HOWEVER, THERE WAS NO OBJECT IN FRONT OF THE VEHICLE. THE AUTOMATIC BRAKING SYSTEM ENGAGED AND CAUSED ANOTHER VEHICLE TO REAR END THE CONTACT'S VEHICLE. THE CONTACT WAS NOT INJURED, BUT THE DRIVER OF THE OTHER VEHICLE WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT HER VEHICLE WAS ABLE TO BE DRIVEN, BUT THE OTHER VEHICLE WAS POSSIBLY DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,800.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING 30 MPH AND MAKING A LEFT TURN, THE FORWARD COLLISION WARNING CHIMED AND A VISUAL INDICATOR ILLUMINATED; HOWEVER, THERE WAS NO OBJECT IN FRONT OF THE VEHICLE. THE AUTOMATIC BRAKING SYSTEM ENGAGED AND CAUSED ANOTHER VEHICLE TO REAR END THE CONTACT'S VEHICLE. THE CONTACT WAS NOT INJURED, BUT THE DRIVER OF THE OTHER VEHICLE WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT HER VEHICLE WAS ABLE TO BE DRIVEN, BUT THE OTHER VEHICLE WAS POSSIBLY DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,800.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING 30 MPH AND MAKING A LEFT TURN, THE FORWARD COLLISION WARNING CHIMED AND A VISUAL INDICATOR ILLUMINATED; HOWEVER, THERE WAS NO OBJECT IN FRONT OF THE VEHICLE. THE AUTOMATIC BRAKING SYSTEM ENGAGED AND CAUSED ANOTHER VEHICLE TO REAR END THE CONTACT'S VEHICLE. THE CONTACT WAS NOT INJURED, BUT THE DRIVER OF THE OTHER VEHICLE WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT HER VEHICLE WAS ABLE TO BE DRIVEN, BUT THE OTHER VEHICLE WAS POSSIBLY DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,800.*DT*JB
Mfg Campaign: 11289899
Recall Date: Dec 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING 30 MPH AND MAKING A LEFT TURN, THE FORWARD COLLISION WARNING CHIMED AND A VISUAL INDICATOR ILLUMINATED; HOWEVER, THERE WAS NO OBJECT IN FRONT OF THE VEHICLE. THE AUTOMATIC BRAKING SYSTEM ENGAGED AND CAUSED ANOTHER VEHICLE TO REAR END THE CONTACT'S VEHICLE. THE CONTACT WAS NOT INJURED, BUT THE DRIVER OF THE OTHER VEHICLE WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT HER VEHICLE WAS ABLE TO BE DRIVEN, BUT THE OTHER VEHICLE WAS POSSIBLY DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,800.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING 30 MPH AND MAKING A LEFT TURN, THE FORWARD COLLISION WARNING CHIMED AND A VISUAL INDICATOR ILLUMINATED; HOWEVER, THERE WAS NO OBJECT IN FRONT OF THE VEHICLE. THE AUTOMATIC BRAKING SYSTEM ENGAGED AND CAUSED ANOTHER VEHICLE TO REAR END THE CONTACT'S VEHICLE. THE CONTACT WAS NOT INJURED, BUT THE DRIVER OF THE OTHER VEHICLE WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT HER VEHICLE WAS ABLE TO BE DRIVEN, BUT THE OTHER VEHICLE WAS POSSIBLY DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,800.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING 30 MPH AND MAKING A LEFT TURN, THE FORWARD COLLISION WARNING CHIMED AND A VISUAL INDICATOR ILLUMINATED; HOWEVER, THERE WAS NO OBJECT IN FRONT OF THE VEHICLE. THE AUTOMATIC BRAKING SYSTEM ENGAGED AND CAUSED ANOTHER VEHICLE TO REAR END THE CONTACT'S VEHICLE. THE CONTACT WAS NOT INJURED, BUT THE DRIVER OF THE OTHER VEHICLE WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT HER VEHICLE WAS ABLE TO BE DRIVEN, BUT THE OTHER VEHICLE WAS POSSIBLY DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,800.*DT*JB
Mfg Campaign: 11289899
Recall Date: Dec 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING DRIFTS ALL OVER THE LANES. MUST CONSTANTLY CORRECT STEERING TO KEEP IT CENTERED IN THE ROADWAY. THIS THING WILL WEAR YOU OUT AFTER A RELATIVELY SHORT DRIVE. WHEN YOU ARE BEING PASSED, ATTENTION MUST BE PAID TO THE STEERING TO KEEP YOU FROM DRIFTING INTO THE PASSING VEHICLE. WITH NO INPUT FROM THE DRIVER, THE VEHICLE WILL DRIFT TO THE RIGHT OR LEFT ON IT'S OWN. THIS IS THE WORST DRIVING VEHICLE I HAVE EVER OWNED.
Corrective Action:
STEERING DRIFTS ALL OVER THE LANES. MUST CONSTANTLY CORRECT STEERING TO KEEP IT CENTERED IN THE ROADWAY. THIS THING WILL WEAR YOU OUT AFTER A RELATIVELY SHORT DRIVE. WHEN YOU ARE BEING PASSED, ATTENTION MUST BE PAID TO THE STEERING TO KEEP YOU FROM DRIFTING INTO THE PASSING VEHICLE. WITH NO INPUT FROM THE DRIVER, THE VEHICLE WILL DRIFT TO THE RIGHT OR LEFT ON IT'S OWN. THIS IS THE WORST DRIVING VEHICLE I HAVE EVER OWNED.
Additional Notes:
STEERING DRIFTS ALL OVER THE LANES. MUST CONSTANTLY CORRECT STEERING TO KEEP IT CENTERED IN THE ROADWAY. THIS THING WILL WEAR YOU OUT AFTER A RELATIVELY SHORT DRIVE. WHEN YOU ARE BEING PASSED, ATTENTION MUST BE PAID TO THE STEERING TO KEEP YOU FROM DRIFTING INTO THE PASSING VEHICLE. WITH NO INPUT FROM THE DRIVER, THE VEHICLE WILL DRIFT TO THE RIGHT OR LEFT ON IT'S OWN. THIS IS THE WORST DRIVING VEHICLE I HAVE EVER OWNED.
Mfg Campaign: 11289593
Recall Date: Dec 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
LOOSE AND 'FLIGHTY' STEERING. VEHICLE SEEMS NEEDS CONSTANT STEERING DIRECTIONS, ESPECIALLY AT HIGHER SPEEDS, TO KEEP IN A STRAIGHT LINE. STEERING WHEEL REQUIRES A FEW INCHES OF INPUT IN EITHER DIRECTION TO KEEP STRAIGHT.
Corrective Action:
LOOSE AND 'FLIGHTY' STEERING. VEHICLE SEEMS NEEDS CONSTANT STEERING DIRECTIONS, ESPECIALLY AT HIGHER SPEEDS, TO KEEP IN A STRAIGHT LINE. STEERING WHEEL REQUIRES A FEW INCHES OF INPUT IN EITHER DIRECTION TO KEEP STRAIGHT.
Additional Notes:
LOOSE AND 'FLIGHTY' STEERING. VEHICLE SEEMS NEEDS CONSTANT STEERING DIRECTIONS, ESPECIALLY AT HIGHER SPEEDS, TO KEEP IN A STRAIGHT LINE. STEERING WHEEL REQUIRES A FEW INCHES OF INPUT IN EITHER DIRECTION TO KEEP STRAIGHT.
Mfg Campaign: 11289303
Recall Date: Dec 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
VEHICLE SHUT OFF WHILE DRIVING WITH NO WARNING. WOULD NOT RESTART. MANY WARNING LIGHTS. WAS TRAVELING IN THE PASSING LANE MOVING AT ABOUT 70MPH WHEN VEHICLE TURNED OFF. ALL EXTERIOR LIGHTING WENT OUT AT NIGHT. AND I HAD TO COAST AND WAIT FOR A TOW ON THE SIDE OF THE ROAD
Corrective Action:
VEHICLE SHUT OFF WHILE DRIVING WITH NO WARNING. WOULD NOT RESTART. MANY WARNING LIGHTS. WAS TRAVELING IN THE PASSING LANE MOVING AT ABOUT 70MPH WHEN VEHICLE TURNED OFF. ALL EXTERIOR LIGHTING WENT OUT AT NIGHT. AND I HAD TO COAST AND WAIT FOR A TOW ON THE SIDE OF THE ROAD
Additional Notes:
VEHICLE SHUT OFF WHILE DRIVING WITH NO WARNING. WOULD NOT RESTART. MANY WARNING LIGHTS. WAS TRAVELING IN THE PASSING LANE MOVING AT ABOUT 70MPH WHEN VEHICLE TURNED OFF. ALL EXTERIOR LIGHTING WENT OUT AT NIGHT. AND I HAD TO COAST AND WAIT FOR A TOW ON THE SIDE OF THE ROAD
Mfg Campaign: 11289075
Recall Date: Dec 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE SHUT OFF WHILE DRIVING WITH NO WARNING. WOULD NOT RESTART. MANY WARNING LIGHTS. WAS TRAVELING IN THE PASSING LANE MOVING AT ABOUT 70MPH WHEN VEHICLE TURNED OFF. ALL EXTERIOR LIGHTING WENT OUT AT NIGHT. AND I HAD TO COAST AND WAIT FOR A TOW ON THE SIDE OF THE ROAD
Corrective Action:
VEHICLE SHUT OFF WHILE DRIVING WITH NO WARNING. WOULD NOT RESTART. MANY WARNING LIGHTS. WAS TRAVELING IN THE PASSING LANE MOVING AT ABOUT 70MPH WHEN VEHICLE TURNED OFF. ALL EXTERIOR LIGHTING WENT OUT AT NIGHT. AND I HAD TO COAST AND WAIT FOR A TOW ON THE SIDE OF THE ROAD
Additional Notes:
VEHICLE SHUT OFF WHILE DRIVING WITH NO WARNING. WOULD NOT RESTART. MANY WARNING LIGHTS. WAS TRAVELING IN THE PASSING LANE MOVING AT ABOUT 70MPH WHEN VEHICLE TURNED OFF. ALL EXTERIOR LIGHTING WENT OUT AT NIGHT. AND I HAD TO COAST AND WAIT FOR A TOW ON THE SIDE OF THE ROAD
Mfg Campaign: 11289075
Recall Date: Dec 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE SHUT OFF WHILE DRIVING WITH NO WARNING. WOULD NOT RESTART. MANY WARNING LIGHTS. WAS TRAVELING IN THE PASSING LANE MOVING AT ABOUT 70MPH WHEN VEHICLE TURNED OFF. ALL EXTERIOR LIGHTING WENT OUT AT NIGHT. AND I HAD TO COAST AND WAIT FOR A TOW ON THE SIDE OF THE ROAD
Corrective Action:
VEHICLE SHUT OFF WHILE DRIVING WITH NO WARNING. WOULD NOT RESTART. MANY WARNING LIGHTS. WAS TRAVELING IN THE PASSING LANE MOVING AT ABOUT 70MPH WHEN VEHICLE TURNED OFF. ALL EXTERIOR LIGHTING WENT OUT AT NIGHT. AND I HAD TO COAST AND WAIT FOR A TOW ON THE SIDE OF THE ROAD
Additional Notes:
VEHICLE SHUT OFF WHILE DRIVING WITH NO WARNING. WOULD NOT RESTART. MANY WARNING LIGHTS. WAS TRAVELING IN THE PASSING LANE MOVING AT ABOUT 70MPH WHEN VEHICLE TURNED OFF. ALL EXTERIOR LIGHTING WENT OUT AT NIGHT. AND I HAD TO COAST AND WAIT FOR A TOW ON THE SIDE OF THE ROAD
Mfg Campaign: 11289075
Recall Date: Dec 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FRAME WELDS HAVE SPATTER AND LOOK INCOMPLETE. IMAGES WERE TAKEN NOVEMBER 1ST WHEN I HEARD ABOUT BAD FRAME WELDS.
Corrective Action:
FRAME WELDS HAVE SPATTER AND LOOK INCOMPLETE. IMAGES WERE TAKEN NOVEMBER 1ST WHEN I HEARD ABOUT BAD FRAME WELDS.
Additional Notes:
FRAME WELDS HAVE SPATTER AND LOOK INCOMPLETE. IMAGES WERE TAKEN NOVEMBER 1ST WHEN I HEARD ABOUT BAD FRAME WELDS.
Mfg Campaign: 11289078
Recall Date: Dec 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FRAME WELDS HAVE SPATTER AND LOOK INCOMPLETE. IMAGES WERE TAKEN NOVEMBER 1ST WHEN I HEARD ABOUT BAD FRAME WELDS.
Corrective Action:
FRAME WELDS HAVE SPATTER AND LOOK INCOMPLETE. IMAGES WERE TAKEN NOVEMBER 1ST WHEN I HEARD ABOUT BAD FRAME WELDS.
Additional Notes:
FRAME WELDS HAVE SPATTER AND LOOK INCOMPLETE. IMAGES WERE TAKEN NOVEMBER 1ST WHEN I HEARD ABOUT BAD FRAME WELDS.
Mfg Campaign: 11289078
Recall Date: Dec 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE LOST ALL POWER STEERING. FIRST OF MANY TIMES. WAS DRIVING AS NORMAL AND POWER STEERING MESSAGE CAME ON.
Corrective Action:
VEHICLE LOST ALL POWER STEERING. FIRST OF MANY TIMES. WAS DRIVING AS NORMAL AND POWER STEERING MESSAGE CAME ON.
Additional Notes:
VEHICLE LOST ALL POWER STEERING. FIRST OF MANY TIMES. WAS DRIVING AS NORMAL AND POWER STEERING MESSAGE CAME ON.
Mfg Campaign: 11289079
Recall Date: Dec 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
SINCE TAKING POSESSION OF THE JEEP I HAVE EXPERIENCED MAJOR STEERING WANDERING. I HAVE ALMOST GOTTEN IN AN ACCIDENT TWICE AS A RESULT ON A MAJOR HIGHWAY. THE TRUCK HAS BEEN TO THE DEALERSHIP SEVERAL TIMES BUT ALL THEY DO IS TELL ME THERE IS NOTHING WRONG. I HAVE SPOKEN TO MANY OTHER JEEP OWNERS WHO ARE EXPERIENCING THE SAME ISSUES. I AM FEARFUL FOR MY FAMILIES SAFETY AT THIS POINT. ACTUAL ISSUE DETAILS: THE STEERING WILL TURN RIGHT OR LEFT UNEXPECTEDLY. THERE IS EASILY 2 INCHES OF PLAY IN THE STEERING AS IT IS SO WHEN THE TRUCK WANDERS IT IS VERY DIFFICULT TO KEEP IT STRAIGHT. THIS ISSUES IS MOST APPARENT ON THE HIGHWAY BUT YOU CAN FEEL IT AS YOU DRIVE AROUND TOWN.
Corrective Action:
SINCE TAKING POSESSION OF THE JEEP I HAVE EXPERIENCED MAJOR STEERING WANDERING. I HAVE ALMOST GOTTEN IN AN ACCIDENT TWICE AS A RESULT ON A MAJOR HIGHWAY. THE TRUCK HAS BEEN TO THE DEALERSHIP SEVERAL TIMES BUT ALL THEY DO IS TELL ME THERE IS NOTHING WRONG. I HAVE SPOKEN TO MANY OTHER JEEP OWNERS WHO ARE EXPERIENCING THE SAME ISSUES. I AM FEARFUL FOR MY FAMILIES SAFETY AT THIS POINT. ACTUAL ISSUE DETAILS: THE STEERING WILL TURN RIGHT OR LEFT UNEXPECTEDLY. THERE IS EASILY 2 INCHES OF PLAY IN THE STEERING AS IT IS SO WHEN THE TRUCK WANDERS IT IS VERY DIFFICULT TO KEEP IT STRAIGHT. THIS ISSUES IS MOST APPARENT ON THE HIGHWAY BUT YOU CAN FEEL IT AS YOU DRIVE AROUND TOWN.
Additional Notes:
SINCE TAKING POSESSION OF THE JEEP I HAVE EXPERIENCED MAJOR STEERING WANDERING. I HAVE ALMOST GOTTEN IN AN ACCIDENT TWICE AS A RESULT ON A MAJOR HIGHWAY. THE TRUCK HAS BEEN TO THE DEALERSHIP SEVERAL TIMES BUT ALL THEY DO IS TELL ME THERE IS NOTHING WRONG. I HAVE SPOKEN TO MANY OTHER JEEP OWNERS WHO ARE EXPERIENCING THE SAME ISSUES. I AM FEARFUL FOR MY FAMILIES SAFETY AT THIS POINT. ACTUAL ISSUE DETAILS: THE STEERING WILL TURN RIGHT OR LEFT UNEXPECTEDLY. THERE IS EASILY 2 INCHES OF PLAY IN THE STEERING AS IT IS SO WHEN THE TRUCK WANDERS IT IS VERY DIFFICULT TO KEEP IT STRAIGHT. THIS ISSUES IS MOST APPARENT ON THE HIGHWAY BUT YOU CAN FEEL IT AS YOU DRIVE AROUND TOWN.
Mfg Campaign: 11288808
Recall Date: Dec 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING BECAME VERY WOBBLY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STEERING ISSUES EVER SINCE IT WAS PURCHASED. THE VEHICLE WAS TAKEN TO DICK MYERS CHRYSLER JEEP (1711 S MAIN ST, HARRISONBURG, VA 22801) FOUR TIMES BUT THEY WERE NOT ABLE TO CORRECT THE FAILURE. THE DEALER STATED IN WRITING THAT THE MANUFACTURER KNEW ABOUT THE FAILURE AND WAS WORKING ON A REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A FIELD MECHANIC INVESTIGATOR WHO DETERMINED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6.
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING BECAME VERY WOBBLY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STEERING ISSUES EVER SINCE IT WAS PURCHASED. THE VEHICLE WAS TAKEN TO DICK MYERS CHRYSLER JEEP (1711 S MAIN ST, HARRISONBURG, VA 22801) FOUR TIMES BUT THEY WERE NOT ABLE TO CORRECT THE FAILURE. THE DEALER STATED IN WRITING THAT THE MANUFACTURER KNEW ABOUT THE FAILURE AND WAS WORKING ON A REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A FIELD MECHANIC INVESTIGATOR WHO DETERMINED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6.
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING BECAME VERY WOBBLY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STEERING ISSUES EVER SINCE IT WAS PURCHASED. THE VEHICLE WAS TAKEN TO DICK MYERS CHRYSLER JEEP (1711 S MAIN ST, HARRISONBURG, VA 22801) FOUR TIMES BUT THEY WERE NOT ABLE TO CORRECT THE FAILURE. THE DEALER STATED IN WRITING THAT THE MANUFACTURER KNEW ABOUT THE FAILURE AND WAS WORKING ON A REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A FIELD MECHANIC INVESTIGATOR WHO DETERMINED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6.
Mfg Campaign: 11288346
Recall Date: Dec 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
JEEP HAS LESS THAN 1,000 MILES JUST LEFT WORK ABOUT 10 MINUTES LATER DRIVING ON THE FREEWAY JEEP STARTING SHAKING VIGOROUSLY I SLOWED DOWN AND STARTED TO PULL OVER WHEN I DID IT STOPPED SO I BEGAN TO DRIVE AGAIN SET AN APPOINTMENT AT THE DEALER. I WILL NOT DRIVE UNTIL IT'S INSPECTED READ ARTICLES AND IT SOUNDS TO BE THE 'JEEP DEATH WOBBLE' OR STEERING DAMPER. VERY SCARY EXPERIENCE.
Corrective Action:
JEEP HAS LESS THAN 1,000 MILES JUST LEFT WORK ABOUT 10 MINUTES LATER DRIVING ON THE FREEWAY JEEP STARTING SHAKING VIGOROUSLY I SLOWED DOWN AND STARTED TO PULL OVER WHEN I DID IT STOPPED SO I BEGAN TO DRIVE AGAIN SET AN APPOINTMENT AT THE DEALER. I WILL NOT DRIVE UNTIL IT'S INSPECTED READ ARTICLES AND IT SOUNDS TO BE THE 'JEEP DEATH WOBBLE' OR STEERING DAMPER. VERY SCARY EXPERIENCE.
Additional Notes:
JEEP HAS LESS THAN 1,000 MILES JUST LEFT WORK ABOUT 10 MINUTES LATER DRIVING ON THE FREEWAY JEEP STARTING SHAKING VIGOROUSLY I SLOWED DOWN AND STARTED TO PULL OVER WHEN I DID IT STOPPED SO I BEGAN TO DRIVE AGAIN SET AN APPOINTMENT AT THE DEALER. I WILL NOT DRIVE UNTIL IT'S INSPECTED READ ARTICLES AND IT SOUNDS TO BE THE 'JEEP DEATH WOBBLE' OR STEERING DAMPER. VERY SCARY EXPERIENCE.
Mfg Campaign: 11288123
Recall Date: Dec 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JEEP HAS LESS THAN 1,000 MILES JUST LEFT WORK ABOUT 10 MINUTES LATER DRIVING ON THE FREEWAY JEEP STARTING SHAKING VIGOROUSLY I SLOWED DOWN AND STARTED TO PULL OVER WHEN I DID IT STOPPED SO I BEGAN TO DRIVE AGAIN SET AN APPOINTMENT AT THE DEALER. I WILL NOT DRIVE UNTIL IT'S INSPECTED READ ARTICLES AND IT SOUNDS TO BE THE 'JEEP DEATH WOBBLE' OR STEERING DAMPER. VERY SCARY EXPERIENCE.
Corrective Action:
JEEP HAS LESS THAN 1,000 MILES JUST LEFT WORK ABOUT 10 MINUTES LATER DRIVING ON THE FREEWAY JEEP STARTING SHAKING VIGOROUSLY I SLOWED DOWN AND STARTED TO PULL OVER WHEN I DID IT STOPPED SO I BEGAN TO DRIVE AGAIN SET AN APPOINTMENT AT THE DEALER. I WILL NOT DRIVE UNTIL IT'S INSPECTED READ ARTICLES AND IT SOUNDS TO BE THE 'JEEP DEATH WOBBLE' OR STEERING DAMPER. VERY SCARY EXPERIENCE.
Additional Notes:
JEEP HAS LESS THAN 1,000 MILES JUST LEFT WORK ABOUT 10 MINUTES LATER DRIVING ON THE FREEWAY JEEP STARTING SHAKING VIGOROUSLY I SLOWED DOWN AND STARTED TO PULL OVER WHEN I DID IT STOPPED SO I BEGAN TO DRIVE AGAIN SET AN APPOINTMENT AT THE DEALER. I WILL NOT DRIVE UNTIL IT'S INSPECTED READ ARTICLES AND IT SOUNDS TO BE THE 'JEEP DEATH WOBBLE' OR STEERING DAMPER. VERY SCARY EXPERIENCE.
Mfg Campaign: 11288123
Recall Date: Dec 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AT HIGHWAY SPEEDS 55-70 IT IS VERY HARD TO KEEP THE JEEP IN IT'S LANE. WHEN A SEMI PASSES IT IS DANGEROUS AND MY WIFE NOW WON'T DRIVE THE JEEP.
Corrective Action:
AT HIGHWAY SPEEDS 55-70 IT IS VERY HARD TO KEEP THE JEEP IN IT'S LANE. WHEN A SEMI PASSES IT IS DANGEROUS AND MY WIFE NOW WON'T DRIVE THE JEEP.
Additional Notes:
AT HIGHWAY SPEEDS 55-70 IT IS VERY HARD TO KEEP THE JEEP IN IT'S LANE. WHEN A SEMI PASSES IT IS DANGEROUS AND MY WIFE NOW WON'T DRIVE THE JEEP.
Mfg Campaign: 11287710
Recall Date: Dec 7, 2019
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