Complaints & Recalls
Official Safety Recalls - Important!
21 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Consumer Complaints
986 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
JEEP SLIPS OUT OF LOW RANGE INTO NEUTRAL. WHEN OFF ROAD ON STEEP TERRAIN, TRANSFER CASE SLIPS INTO NEUTRAL. THIS IS WHEN GOING UP OR DOWN DIRT TRAILS WITH AXLES LOCKED. IT IS VERY DANGEROUS WHEN THIS OCCURS CAUSING JEEP TO LOSE MOMENTUM AND SLIDE UP OR DOWN HILLS. GENERALLY HAPPENS A FEW MINUTES AFTER ENGAGING LOW RANGE. *TR
Corrective Action:
JEEP SLIPS OUT OF LOW RANGE INTO NEUTRAL. WHEN OFF ROAD ON STEEP TERRAIN, TRANSFER CASE SLIPS INTO NEUTRAL. THIS IS WHEN GOING UP OR DOWN DIRT TRAILS WITH AXLES LOCKED. IT IS VERY DANGEROUS WHEN THIS OCCURS CAUSING JEEP TO LOSE MOMENTUM AND SLIDE UP OR DOWN HILLS. GENERALLY HAPPENS A FEW MINUTES AFTER ENGAGING LOW RANGE. *TR
Additional Notes:
JEEP SLIPS OUT OF LOW RANGE INTO NEUTRAL. WHEN OFF ROAD ON STEEP TERRAIN, TRANSFER CASE SLIPS INTO NEUTRAL. THIS IS WHEN GOING UP OR DOWN DIRT TRAILS WITH AXLES LOCKED. IT IS VERY DANGEROUS WHEN THIS OCCURS CAUSING JEEP TO LOSE MOMENTUM AND SLIDE UP OR DOWN HILLS. GENERALLY HAPPENS A FEW MINUTES AFTER ENGAGING LOW RANGE. *TR
Mfg Campaign: 11325212
Recall Date: May 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WHEN ON FREEWAY AT 60-70 MPH, STEERING WHEEL BEGINS TO VIBRATE VIOLENTLY. ONCE SPEED IS REDUCED, IT STOPS. HAS HAPPENED 4 TIMES WITHIN LAST 6 MONTHS, ONCE WHILE BEING TOWED BEHIND MOTORHOME. ALSO DESCRIBED BY MANY OTHERS AS "DEATH WOBBLE". *TR
Corrective Action:
WHEN ON FREEWAY AT 60-70 MPH, STEERING WHEEL BEGINS TO VIBRATE VIOLENTLY. ONCE SPEED IS REDUCED, IT STOPS. HAS HAPPENED 4 TIMES WITHIN LAST 6 MONTHS, ONCE WHILE BEING TOWED BEHIND MOTORHOME. ALSO DESCRIBED BY MANY OTHERS AS "DEATH WOBBLE". *TR
Additional Notes:
WHEN ON FREEWAY AT 60-70 MPH, STEERING WHEEL BEGINS TO VIBRATE VIOLENTLY. ONCE SPEED IS REDUCED, IT STOPS. HAS HAPPENED 4 TIMES WITHIN LAST 6 MONTHS, ONCE WHILE BEING TOWED BEHIND MOTORHOME. ALSO DESCRIBED BY MANY OTHERS AS "DEATH WOBBLE". *TR
Mfg Campaign: 11325213
Recall Date: May 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN ON FREEWAY AT 60-70 MPH, STEERING WHEEL BEGINS TO VIBRATE VIOLENTLY. ONCE SPEED IS REDUCED, IT STOPS. HAS HAPPENED 4 TIMES WITHIN LAST 6 MONTHS, ONCE WHILE BEING TOWED BEHIND MOTORHOME. ALSO DESCRIBED BY MANY OTHERS AS "DEATH WOBBLE". *TR
Corrective Action:
WHEN ON FREEWAY AT 60-70 MPH, STEERING WHEEL BEGINS TO VIBRATE VIOLENTLY. ONCE SPEED IS REDUCED, IT STOPS. HAS HAPPENED 4 TIMES WITHIN LAST 6 MONTHS, ONCE WHILE BEING TOWED BEHIND MOTORHOME. ALSO DESCRIBED BY MANY OTHERS AS "DEATH WOBBLE". *TR
Additional Notes:
WHEN ON FREEWAY AT 60-70 MPH, STEERING WHEEL BEGINS TO VIBRATE VIOLENTLY. ONCE SPEED IS REDUCED, IT STOPS. HAS HAPPENED 4 TIMES WITHIN LAST 6 MONTHS, ONCE WHILE BEING TOWED BEHIND MOTORHOME. ALSO DESCRIBED BY MANY OTHERS AS "DEATH WOBBLE". *TR
Mfg Campaign: 11325213
Recall Date: May 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
STOPPED AT A STOP SIGN, THE "D" INSIGNIA ON THE SHIFTER TO TRANSMISSION STARTED FLASHING, I REMOVED MY FOOT FROM THE BRAKE, THE VEHICLE WOULD NOT MOVE TRIED TO ACCELERATE, THE VEHICLE WOULD NOT MOVE. HAD TO SHIFT THE VEHICLE FROM DRIVE TO NEUTRAL AND THEN BACK TO DRIVE, IN ORDER FOR VEHICLE TO ENGAGE THE TRANSMISSION THEN ACCELERATED AND THE VEHICLE MOVED IF I WOULD HAVE BEEN IN A HIGHWAY SITUATION, AND BRAKED THEN TRIED TO MOVE THIS MAY HAVE CAUSED A REAR-END CRASH. THIS VEHICLE IS DANGEROUS WITH THE OTHER RECALLS I HAVE HAD ON THIS VERY VEHCLE! *TR
Corrective Action:
STOPPED AT A STOP SIGN, THE "D" INSIGNIA ON THE SHIFTER TO TRANSMISSION STARTED FLASHING, I REMOVED MY FOOT FROM THE BRAKE, THE VEHICLE WOULD NOT MOVE TRIED TO ACCELERATE, THE VEHICLE WOULD NOT MOVE. HAD TO SHIFT THE VEHICLE FROM DRIVE TO NEUTRAL AND THEN BACK TO DRIVE, IN ORDER FOR VEHICLE TO ENGAGE THE TRANSMISSION THEN ACCELERATED AND THE VEHICLE MOVED IF I WOULD HAVE BEEN IN A HIGHWAY SITUATION, AND BRAKED THEN TRIED TO MOVE THIS MAY HAVE CAUSED A REAR-END CRASH. THIS VEHICLE IS DANGEROUS WITH THE OTHER RECALLS I HAVE HAD ON THIS VERY VEHCLE! *TR
Additional Notes:
STOPPED AT A STOP SIGN, THE "D" INSIGNIA ON THE SHIFTER TO TRANSMISSION STARTED FLASHING, I REMOVED MY FOOT FROM THE BRAKE, THE VEHICLE WOULD NOT MOVE TRIED TO ACCELERATE, THE VEHICLE WOULD NOT MOVE. HAD TO SHIFT THE VEHICLE FROM DRIVE TO NEUTRAL AND THEN BACK TO DRIVE, IN ORDER FOR VEHICLE TO ENGAGE THE TRANSMISSION THEN ACCELERATED AND THE VEHICLE MOVED IF I WOULD HAVE BEEN IN A HIGHWAY SITUATION, AND BRAKED THEN TRIED TO MOVE THIS MAY HAVE CAUSED A REAR-END CRASH. THIS VEHICLE IS DANGEROUS WITH THE OTHER RECALLS I HAVE HAD ON THIS VERY VEHCLE! *TR
Mfg Campaign: 11324973
Recall Date: May 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
ALWAYS CORRECTING STEERING, IT DRIFTS RIGHT TO LEFT AND BACK ON HIGHWAY. THEY REPLACE THE STABILIZER ABOUT A MONTH AGO. DID NOT HELP.
Corrective Action:
ALWAYS CORRECTING STEERING, IT DRIFTS RIGHT TO LEFT AND BACK ON HIGHWAY. THEY REPLACE THE STABILIZER ABOUT A MONTH AGO. DID NOT HELP.
Additional Notes:
ALWAYS CORRECTING STEERING, IT DRIFTS RIGHT TO LEFT AND BACK ON HIGHWAY. THEY REPLACE THE STABILIZER ABOUT A MONTH AGO. DID NOT HELP.
Mfg Campaign: 11324903
Recall Date: May 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING IS LOOSE AND CAR WONDERS OVER THE CENTER LINE. AT HIGHWAY SPEEDS IT IS UNSAFE. *TR
Corrective Action:
STEERING IS LOOSE AND CAR WONDERS OVER THE CENTER LINE. AT HIGHWAY SPEEDS IT IS UNSAFE. *TR
Additional Notes:
STEERING IS LOOSE AND CAR WONDERS OVER THE CENTER LINE. AT HIGHWAY SPEEDS IT IS UNSAFE. *TR
Mfg Campaign: 11324534
Recall Date: May 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING TRACKS TO THE RIGHT. IF DRIVING ON A HIGHWAY, I WOULD BE OFF THE ROAD IN A MATTER OF SECONDS. CONSTANTLY HAVING TO CORRECT THE STEERING BY HOLDING THE WHEEL AT 11 O'CLOCK. FCA REPLACED THE STABILIZER IN SEPTEMBER 2019. I PURCHASED THE VEHICLE IN DECEMBER 2019 FROM A JEEP DEALERSHIP. THERE A KNOWN PROBLEM, TRIED A "BAND-AID" SOLUTION, AND PASSED ON THE PROBLEMS TO THE NEXT OWNER, ME. THE VEHICLE IS STILL UNDER WARRANTY AND THE DEALERSHIP WANTS ME TO PAY A DIAGNOSTIC FEE. THE VEHICLE HAS BEEN TO THEIR SERVICE DEPARTMENT TWICE. BOTH TIMES THE VEHICLE WAS NOT FIXED, NOW THE THIRD TIME, I AM ASKED TO PAY A DIAGNOSTIC FEE TO TRY TO SOLVE A PROBLEM THEY DID NOT FIX TWICE BEFORE. I CONTACTED FCA DIRECTLY AND THEY ARE IN COMMUNICATIONS WITH THE DEALERSHIP FOR ME. I AM FRUSTRATED BECAUSE THE VEHICLE IS NOT SAFE TO DRIVE. THIS IS A WELL DOCUMENTED ISSUE WITH JEEP BUT OWNERS ARE BEING DENIED SOLUTIONS. *TR
Corrective Action:
STEERING TRACKS TO THE RIGHT. IF DRIVING ON A HIGHWAY, I WOULD BE OFF THE ROAD IN A MATTER OF SECONDS. CONSTANTLY HAVING TO CORRECT THE STEERING BY HOLDING THE WHEEL AT 11 O'CLOCK. FCA REPLACED THE STABILIZER IN SEPTEMBER 2019. I PURCHASED THE VEHICLE IN DECEMBER 2019 FROM A JEEP DEALERSHIP. THERE A KNOWN PROBLEM, TRIED A "BAND-AID" SOLUTION, AND PASSED ON THE PROBLEMS TO THE NEXT OWNER, ME. THE VEHICLE IS STILL UNDER WARRANTY AND THE DEALERSHIP WANTS ME TO PAY A DIAGNOSTIC FEE. THE VEHICLE HAS BEEN TO THEIR SERVICE DEPARTMENT TWICE. BOTH TIMES THE VEHICLE WAS NOT FIXED, NOW THE THIRD TIME, I AM ASKED TO PAY A DIAGNOSTIC FEE TO TRY TO SOLVE A PROBLEM THEY DID NOT FIX TWICE BEFORE. I CONTACTED FCA DIRECTLY AND THEY ARE IN COMMUNICATIONS WITH THE DEALERSHIP FOR ME. I AM FRUSTRATED BECAUSE THE VEHICLE IS NOT SAFE TO DRIVE. THIS IS A WELL DOCUMENTED ISSUE WITH JEEP BUT OWNERS ARE BEING DENIED SOLUTIONS. *TR
Additional Notes:
STEERING TRACKS TO THE RIGHT. IF DRIVING ON A HIGHWAY, I WOULD BE OFF THE ROAD IN A MATTER OF SECONDS. CONSTANTLY HAVING TO CORRECT THE STEERING BY HOLDING THE WHEEL AT 11 O'CLOCK. FCA REPLACED THE STABILIZER IN SEPTEMBER 2019. I PURCHASED THE VEHICLE IN DECEMBER 2019 FROM A JEEP DEALERSHIP. THERE A KNOWN PROBLEM, TRIED A "BAND-AID" SOLUTION, AND PASSED ON THE PROBLEMS TO THE NEXT OWNER, ME. THE VEHICLE IS STILL UNDER WARRANTY AND THE DEALERSHIP WANTS ME TO PAY A DIAGNOSTIC FEE. THE VEHICLE HAS BEEN TO THEIR SERVICE DEPARTMENT TWICE. BOTH TIMES THE VEHICLE WAS NOT FIXED, NOW THE THIRD TIME, I AM ASKED TO PAY A DIAGNOSTIC FEE TO TRY TO SOLVE A PROBLEM THEY DID NOT FIX TWICE BEFORE. I CONTACTED FCA DIRECTLY AND THEY ARE IN COMMUNICATIONS WITH THE DEALERSHIP FOR ME. I AM FRUSTRATED BECAUSE THE VEHICLE IS NOT SAFE TO DRIVE. THIS IS A WELL DOCUMENTED ISSUE WITH JEEP BUT OWNERS ARE BEING DENIED SOLUTIONS. *TR
Mfg Campaign: 11324236
Recall Date: May 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WHILE DRIVING 55 MPH OR OVER, ON HIGHWAY, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STEERING DAMPER AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I HIT A SMALL BUMP OR CRACK IN PAVEMENT I HAVE CALLED JEEP TO HAVE THE VEHICLE REPAIRED ONCE AGAIN STILL WAITING AFTER A MONTH TO HAVE A CALL BACK TO HAVE REPAIRED MEANWHILE THE VEHICLE IS NOT SAFE TO DRIVE OVER 50 MPH I ALSO HAVE SEEN ANOTHER COMPLAINT IDENTICAL TO MINE FROM ANOTHER JEEP OWNER IN OHIO. *TR
Corrective Action:
WHILE DRIVING 55 MPH OR OVER, ON HIGHWAY, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STEERING DAMPER AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I HIT A SMALL BUMP OR CRACK IN PAVEMENT I HAVE CALLED JEEP TO HAVE THE VEHICLE REPAIRED ONCE AGAIN STILL WAITING AFTER A MONTH TO HAVE A CALL BACK TO HAVE REPAIRED MEANWHILE THE VEHICLE IS NOT SAFE TO DRIVE OVER 50 MPH I ALSO HAVE SEEN ANOTHER COMPLAINT IDENTICAL TO MINE FROM ANOTHER JEEP OWNER IN OHIO. *TR
Additional Notes:
WHILE DRIVING 55 MPH OR OVER, ON HIGHWAY, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STEERING DAMPER AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I HIT A SMALL BUMP OR CRACK IN PAVEMENT I HAVE CALLED JEEP TO HAVE THE VEHICLE REPAIRED ONCE AGAIN STILL WAITING AFTER A MONTH TO HAVE A CALL BACK TO HAVE REPAIRED MEANWHILE THE VEHICLE IS NOT SAFE TO DRIVE OVER 50 MPH I ALSO HAVE SEEN ANOTHER COMPLAINT IDENTICAL TO MINE FROM ANOTHER JEEP OWNER IN OHIO. *TR
Mfg Campaign: 11323838
Recall Date: May 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING 55 MPH OR OVER, ON HIGHWAY, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STEERING DAMPER AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I HIT A SMALL BUMP OR CRACK IN PAVEMENT I HAVE CALLED JEEP TO HAVE THE VEHICLE REPAIRED ONCE AGAIN STILL WAITING AFTER A MONTH TO HAVE A CALL BACK TO HAVE REPAIRED MEANWHILE THE VEHICLE IS NOT SAFE TO DRIVE OVER 50 MPH I ALSO HAVE SEEN ANOTHER COMPLAINT IDENTICAL TO MINE FROM ANOTHER JEEP OWNER IN OHIO. *TR
Corrective Action:
WHILE DRIVING 55 MPH OR OVER, ON HIGHWAY, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STEERING DAMPER AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I HIT A SMALL BUMP OR CRACK IN PAVEMENT I HAVE CALLED JEEP TO HAVE THE VEHICLE REPAIRED ONCE AGAIN STILL WAITING AFTER A MONTH TO HAVE A CALL BACK TO HAVE REPAIRED MEANWHILE THE VEHICLE IS NOT SAFE TO DRIVE OVER 50 MPH I ALSO HAVE SEEN ANOTHER COMPLAINT IDENTICAL TO MINE FROM ANOTHER JEEP OWNER IN OHIO. *TR
Additional Notes:
WHILE DRIVING 55 MPH OR OVER, ON HIGHWAY, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STEERING DAMPER AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I HIT A SMALL BUMP OR CRACK IN PAVEMENT I HAVE CALLED JEEP TO HAVE THE VEHICLE REPAIRED ONCE AGAIN STILL WAITING AFTER A MONTH TO HAVE A CALL BACK TO HAVE REPAIRED MEANWHILE THE VEHICLE IS NOT SAFE TO DRIVE OVER 50 MPH I ALSO HAVE SEEN ANOTHER COMPLAINT IDENTICAL TO MINE FROM ANOTHER JEEP OWNER IN OHIO. *TR
Mfg Campaign: 11323838
Recall Date: May 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING AT 60 MPH OVER S SUSPENSION JOINT ON A BRIDGE, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STABILIZER BAR, AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I TRAVEL OVER AN EXPANSION JOINT OR EVEN A BUMP IN THE ROADWAY. *TR
Corrective Action:
WHILE DRIVING AT 60 MPH OVER S SUSPENSION JOINT ON A BRIDGE, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STABILIZER BAR, AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I TRAVEL OVER AN EXPANSION JOINT OR EVEN A BUMP IN THE ROADWAY. *TR
Additional Notes:
WHILE DRIVING AT 60 MPH OVER S SUSPENSION JOINT ON A BRIDGE, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STABILIZER BAR, AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I TRAVEL OVER AN EXPANSION JOINT OR EVEN A BUMP IN THE ROADWAY. *TR
Mfg Campaign: 11323544
Recall Date: May 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WHILE DRIVING AT 60 MPH OVER S SUSPENSION JOINT ON A BRIDGE, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STABILIZER BAR, AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I TRAVEL OVER AN EXPANSION JOINT OR EVEN A BUMP IN THE ROADWAY. *TR
Corrective Action:
WHILE DRIVING AT 60 MPH OVER S SUSPENSION JOINT ON A BRIDGE, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STABILIZER BAR, AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I TRAVEL OVER AN EXPANSION JOINT OR EVEN A BUMP IN THE ROADWAY. *TR
Additional Notes:
WHILE DRIVING AT 60 MPH OVER S SUSPENSION JOINT ON A BRIDGE, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STABILIZER BAR, AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I TRAVEL OVER AN EXPANSION JOINT OR EVEN A BUMP IN THE ROADWAY. *TR
Mfg Campaign: 11323544
Recall Date: May 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING AT 60 MPH OVER S SUSPENSION JOINT ON A BRIDGE, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STABILIZER BAR, AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I TRAVEL OVER AN EXPANSION JOINT OR EVEN A BUMP IN THE ROADWAY. *TR
Corrective Action:
WHILE DRIVING AT 60 MPH OVER S SUSPENSION JOINT ON A BRIDGE, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STABILIZER BAR, AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I TRAVEL OVER AN EXPANSION JOINT OR EVEN A BUMP IN THE ROADWAY. *TR
Additional Notes:
WHILE DRIVING AT 60 MPH OVER S SUSPENSION JOINT ON A BRIDGE, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STABILIZER BAR, AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I TRAVEL OVER AN EXPANSION JOINT OR EVEN A BUMP IN THE ROADWAY. *TR
Mfg Campaign: 11323544
Recall Date: May 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
LOOSE STEERING, MASSIVE AMOUNT OF PLAY IN THE WHEEL. DIFFICULT TO CONTROL VEHICLE AND KEEP LANE POSITION. EXCESSIVE DRIVER INPUT REQUIRED JUST TO GO STRAIGHT. UNSAFE DRIVING CONDITIONS. THE FASTER YOU GO, THE FASTER IT CAN CHANGE LANES ON YOU. AT 60+ MPH -IF YOU LOOK AWAY FROM THE ROAD FOR 2 SECONDS (CHECKING A SIDE MIRROR, REAR VIEW MIRROR OR INTERSECTION) YOU COULD EASILY BE 4-6FT OVER TO THE LEFT OR RIGHT EVEN WHILE HOLDING THE WHEEL STRAIGHT.*DT CONSUMER STATED STEERING ISSUES HAVE BEEN RECURRING SINCE THE TIME OF PURCHASE.*JB
Corrective Action:
LOOSE STEERING, MASSIVE AMOUNT OF PLAY IN THE WHEEL. DIFFICULT TO CONTROL VEHICLE AND KEEP LANE POSITION. EXCESSIVE DRIVER INPUT REQUIRED JUST TO GO STRAIGHT. UNSAFE DRIVING CONDITIONS. THE FASTER YOU GO, THE FASTER IT CAN CHANGE LANES ON YOU. AT 60+ MPH -IF YOU LOOK AWAY FROM THE ROAD FOR 2 SECONDS (CHECKING A SIDE MIRROR, REAR VIEW MIRROR OR INTERSECTION) YOU COULD EASILY BE 4-6FT OVER TO THE LEFT OR RIGHT EVEN WHILE HOLDING THE WHEEL STRAIGHT.*DT CONSUMER STATED STEERING ISSUES HAVE BEEN RECURRING SINCE THE TIME OF PURCHASE.*JB
Additional Notes:
LOOSE STEERING, MASSIVE AMOUNT OF PLAY IN THE WHEEL. DIFFICULT TO CONTROL VEHICLE AND KEEP LANE POSITION. EXCESSIVE DRIVER INPUT REQUIRED JUST TO GO STRAIGHT. UNSAFE DRIVING CONDITIONS. THE FASTER YOU GO, THE FASTER IT CAN CHANGE LANES ON YOU. AT 60+ MPH -IF YOU LOOK AWAY FROM THE ROAD FOR 2 SECONDS (CHECKING A SIDE MIRROR, REAR VIEW MIRROR OR INTERSECTION) YOU COULD EASILY BE 4-6FT OVER TO THE LEFT OR RIGHT EVEN WHILE HOLDING THE WHEEL STRAIGHT.*DT CONSUMER STATED STEERING ISSUES HAVE BEEN RECURRING SINCE THE TIME OF PURCHASE.*JB
Mfg Campaign: 11323237
Recall Date: May 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I HAVE BEEN TO DODGE SEVERAL TIMES FOR THESE ISSUES THEY ALWAYS TELL ME NOTHING WRONG WITH VEHICLE. THE CAR PULLS TO ONE SIDE WHEN DRIVING ITS VERY WOBBLY. ALSO I HAVE TAKEN IT IN BECAUSE THE JEEP IS USING UP COOLANT TOO FAST. THEY TOPPED OFF COOLANT FOR ME LESS THAN A WEEK LATER COOLANT RESERVOIR IS EMPTY. THEY TELL ME NOTHING WRONG NO ISSUE JUST KNOWN TO HAPPEN WITH JEEPS. *TR
Corrective Action:
I HAVE BEEN TO DODGE SEVERAL TIMES FOR THESE ISSUES THEY ALWAYS TELL ME NOTHING WRONG WITH VEHICLE. THE CAR PULLS TO ONE SIDE WHEN DRIVING ITS VERY WOBBLY. ALSO I HAVE TAKEN IT IN BECAUSE THE JEEP IS USING UP COOLANT TOO FAST. THEY TOPPED OFF COOLANT FOR ME LESS THAN A WEEK LATER COOLANT RESERVOIR IS EMPTY. THEY TELL ME NOTHING WRONG NO ISSUE JUST KNOWN TO HAPPEN WITH JEEPS. *TR
Additional Notes:
I HAVE BEEN TO DODGE SEVERAL TIMES FOR THESE ISSUES THEY ALWAYS TELL ME NOTHING WRONG WITH VEHICLE. THE CAR PULLS TO ONE SIDE WHEN DRIVING ITS VERY WOBBLY. ALSO I HAVE TAKEN IT IN BECAUSE THE JEEP IS USING UP COOLANT TOO FAST. THEY TOPPED OFF COOLANT FOR ME LESS THAN A WEEK LATER COOLANT RESERVOIR IS EMPTY. THEY TELL ME NOTHING WRONG NO ISSUE JUST KNOWN TO HAPPEN WITH JEEPS. *TR
Mfg Campaign: 11321368
Recall Date: Apr 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I HAVE BEEN TO DODGE SEVERAL TIMES FOR THESE ISSUES THEY ALWAYS TELL ME NOTHING WRONG WITH VEHICLE. THE CAR PULLS TO ONE SIDE WHEN DRIVING ITS VERY WOBBLY. ALSO I HAVE TAKEN IT IN BECAUSE THE JEEP IS USING UP COOLANT TOO FAST. THEY TOPPED OFF COOLANT FOR ME LESS THAN A WEEK LATER COOLANT RESERVOIR IS EMPTY. THEY TELL ME NOTHING WRONG NO ISSUE JUST KNOWN TO HAPPEN WITH JEEPS. *TR
Corrective Action:
I HAVE BEEN TO DODGE SEVERAL TIMES FOR THESE ISSUES THEY ALWAYS TELL ME NOTHING WRONG WITH VEHICLE. THE CAR PULLS TO ONE SIDE WHEN DRIVING ITS VERY WOBBLY. ALSO I HAVE TAKEN IT IN BECAUSE THE JEEP IS USING UP COOLANT TOO FAST. THEY TOPPED OFF COOLANT FOR ME LESS THAN A WEEK LATER COOLANT RESERVOIR IS EMPTY. THEY TELL ME NOTHING WRONG NO ISSUE JUST KNOWN TO HAPPEN WITH JEEPS. *TR
Additional Notes:
I HAVE BEEN TO DODGE SEVERAL TIMES FOR THESE ISSUES THEY ALWAYS TELL ME NOTHING WRONG WITH VEHICLE. THE CAR PULLS TO ONE SIDE WHEN DRIVING ITS VERY WOBBLY. ALSO I HAVE TAKEN IT IN BECAUSE THE JEEP IS USING UP COOLANT TOO FAST. THEY TOPPED OFF COOLANT FOR ME LESS THAN A WEEK LATER COOLANT RESERVOIR IS EMPTY. THEY TELL ME NOTHING WRONG NO ISSUE JUST KNOWN TO HAPPEN WITH JEEPS. *TR
Mfg Campaign: 11321368
Recall Date: Apr 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE BEEN TO DODGE SEVERAL TIMES FOR THESE ISSUES THEY ALWAYS TELL ME NOTHING WRONG WITH VEHICLE. THE CAR PULLS TO ONE SIDE WHEN DRIVING ITS VERY WOBBLY. ALSO I HAVE TAKEN IT IN BECAUSE THE JEEP IS USING UP COOLANT TOO FAST. THEY TOPPED OFF COOLANT FOR ME LESS THAN A WEEK LATER COOLANT RESERVOIR IS EMPTY. THEY TELL ME NOTHING WRONG NO ISSUE JUST KNOWN TO HAPPEN WITH JEEPS. *TR
Corrective Action:
I HAVE BEEN TO DODGE SEVERAL TIMES FOR THESE ISSUES THEY ALWAYS TELL ME NOTHING WRONG WITH VEHICLE. THE CAR PULLS TO ONE SIDE WHEN DRIVING ITS VERY WOBBLY. ALSO I HAVE TAKEN IT IN BECAUSE THE JEEP IS USING UP COOLANT TOO FAST. THEY TOPPED OFF COOLANT FOR ME LESS THAN A WEEK LATER COOLANT RESERVOIR IS EMPTY. THEY TELL ME NOTHING WRONG NO ISSUE JUST KNOWN TO HAPPEN WITH JEEPS. *TR
Additional Notes:
I HAVE BEEN TO DODGE SEVERAL TIMES FOR THESE ISSUES THEY ALWAYS TELL ME NOTHING WRONG WITH VEHICLE. THE CAR PULLS TO ONE SIDE WHEN DRIVING ITS VERY WOBBLY. ALSO I HAVE TAKEN IT IN BECAUSE THE JEEP IS USING UP COOLANT TOO FAST. THEY TOPPED OFF COOLANT FOR ME LESS THAN A WEEK LATER COOLANT RESERVOIR IS EMPTY. THEY TELL ME NOTHING WRONG NO ISSUE JUST KNOWN TO HAPPEN WITH JEEPS. *TR
Mfg Campaign: 11321368
Recall Date: Apr 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVE FOR 30 MINUTES THE JEEP HAS A COMPLETE MALFUNCTION WITH ALL ELECTRICAL COMPONENTS AND WAS UNABLE TO SHUT OFF ENGINE, AND ABS, POWER STEERING, GEAR SHIFTER, ELECTRICAL GAUGES, AUTO START STOP ENGINE SHUT OFF AND NAVIGATION SYSTEM. JEEP ONLY HAS 3800 MILES ON IT. MY FAMILY OF 5 WERE ALL IN THE VEHICLE ON THE FREEWAY WHEN THE JEEP ELECTRICAL SYSTEM STARTED SHUTTING OFF AND ON. WE PULLED INTO OUR STREET AND THE JEEP WOULD NOT SHIFT GEARS OR TURN OFF THE ENGINE. THIS PUT US IN AN UNSAFE POSITION NOT KNOW IF THE VEHICLE WAS GOING LOOSE CONTROL. I PULLED OVER BUT THE JEEP WOULD NOT SHIFT AND ENDED UP BLOCKING TRAFFIC. WE FELT UNSAFE AND ANY SPEED, VERY SCARY FOR OUR FAMILY. [XXX] DRIVER AND OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
WHILE DRIVE FOR 30 MINUTES THE JEEP HAS A COMPLETE MALFUNCTION WITH ALL ELECTRICAL COMPONENTS AND WAS UNABLE TO SHUT OFF ENGINE, AND ABS, POWER STEERING, GEAR SHIFTER, ELECTRICAL GAUGES, AUTO START STOP ENGINE SHUT OFF AND NAVIGATION SYSTEM. JEEP ONLY HAS 3800 MILES ON IT. MY FAMILY OF 5 WERE ALL IN THE VEHICLE ON THE FREEWAY WHEN THE JEEP ELECTRICAL SYSTEM STARTED SHUTTING OFF AND ON. WE PULLED INTO OUR STREET AND THE JEEP WOULD NOT SHIFT GEARS OR TURN OFF THE ENGINE. THIS PUT US IN AN UNSAFE POSITION NOT KNOW IF THE VEHICLE WAS GOING LOOSE CONTROL. I PULLED OVER BUT THE JEEP WOULD NOT SHIFT AND ENDED UP BLOCKING TRAFFIC. WE FELT UNSAFE AND ANY SPEED, VERY SCARY FOR OUR FAMILY. [XXX] DRIVER AND OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
WHILE DRIVE FOR 30 MINUTES THE JEEP HAS A COMPLETE MALFUNCTION WITH ALL ELECTRICAL COMPONENTS AND WAS UNABLE TO SHUT OFF ENGINE, AND ABS, POWER STEERING, GEAR SHIFTER, ELECTRICAL GAUGES, AUTO START STOP ENGINE SHUT OFF AND NAVIGATION SYSTEM. JEEP ONLY HAS 3800 MILES ON IT. MY FAMILY OF 5 WERE ALL IN THE VEHICLE ON THE FREEWAY WHEN THE JEEP ELECTRICAL SYSTEM STARTED SHUTTING OFF AND ON. WE PULLED INTO OUR STREET AND THE JEEP WOULD NOT SHIFT GEARS OR TURN OFF THE ENGINE. THIS PUT US IN AN UNSAFE POSITION NOT KNOW IF THE VEHICLE WAS GOING LOOSE CONTROL. I PULLED OVER BUT THE JEEP WOULD NOT SHIFT AND ENDED UP BLOCKING TRAFFIC. WE FELT UNSAFE AND ANY SPEED, VERY SCARY FOR OUR FAMILY. [XXX] DRIVER AND OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11320791
Recall Date: Apr 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVE FOR 30 MINUTES THE JEEP HAS A COMPLETE MALFUNCTION WITH ALL ELECTRICAL COMPONENTS AND WAS UNABLE TO SHUT OFF ENGINE, AND ABS, POWER STEERING, GEAR SHIFTER, ELECTRICAL GAUGES, AUTO START STOP ENGINE SHUT OFF AND NAVIGATION SYSTEM. JEEP ONLY HAS 3800 MILES ON IT. MY FAMILY OF 5 WERE ALL IN THE VEHICLE ON THE FREEWAY WHEN THE JEEP ELECTRICAL SYSTEM STARTED SHUTTING OFF AND ON. WE PULLED INTO OUR STREET AND THE JEEP WOULD NOT SHIFT GEARS OR TURN OFF THE ENGINE. THIS PUT US IN AN UNSAFE POSITION NOT KNOW IF THE VEHICLE WAS GOING LOOSE CONTROL. I PULLED OVER BUT THE JEEP WOULD NOT SHIFT AND ENDED UP BLOCKING TRAFFIC. WE FELT UNSAFE AND ANY SPEED, VERY SCARY FOR OUR FAMILY. [XXX] DRIVER AND OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
WHILE DRIVE FOR 30 MINUTES THE JEEP HAS A COMPLETE MALFUNCTION WITH ALL ELECTRICAL COMPONENTS AND WAS UNABLE TO SHUT OFF ENGINE, AND ABS, POWER STEERING, GEAR SHIFTER, ELECTRICAL GAUGES, AUTO START STOP ENGINE SHUT OFF AND NAVIGATION SYSTEM. JEEP ONLY HAS 3800 MILES ON IT. MY FAMILY OF 5 WERE ALL IN THE VEHICLE ON THE FREEWAY WHEN THE JEEP ELECTRICAL SYSTEM STARTED SHUTTING OFF AND ON. WE PULLED INTO OUR STREET AND THE JEEP WOULD NOT SHIFT GEARS OR TURN OFF THE ENGINE. THIS PUT US IN AN UNSAFE POSITION NOT KNOW IF THE VEHICLE WAS GOING LOOSE CONTROL. I PULLED OVER BUT THE JEEP WOULD NOT SHIFT AND ENDED UP BLOCKING TRAFFIC. WE FELT UNSAFE AND ANY SPEED, VERY SCARY FOR OUR FAMILY. [XXX] DRIVER AND OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
WHILE DRIVE FOR 30 MINUTES THE JEEP HAS A COMPLETE MALFUNCTION WITH ALL ELECTRICAL COMPONENTS AND WAS UNABLE TO SHUT OFF ENGINE, AND ABS, POWER STEERING, GEAR SHIFTER, ELECTRICAL GAUGES, AUTO START STOP ENGINE SHUT OFF AND NAVIGATION SYSTEM. JEEP ONLY HAS 3800 MILES ON IT. MY FAMILY OF 5 WERE ALL IN THE VEHICLE ON THE FREEWAY WHEN THE JEEP ELECTRICAL SYSTEM STARTED SHUTTING OFF AND ON. WE PULLED INTO OUR STREET AND THE JEEP WOULD NOT SHIFT GEARS OR TURN OFF THE ENGINE. THIS PUT US IN AN UNSAFE POSITION NOT KNOW IF THE VEHICLE WAS GOING LOOSE CONTROL. I PULLED OVER BUT THE JEEP WOULD NOT SHIFT AND ENDED UP BLOCKING TRAFFIC. WE FELT UNSAFE AND ANY SPEED, VERY SCARY FOR OUR FAMILY. [XXX] DRIVER AND OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11320791
Recall Date: Apr 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVE FOR 30 MINUTES THE JEEP HAS A COMPLETE MALFUNCTION WITH ALL ELECTRICAL COMPONENTS AND WAS UNABLE TO SHUT OFF ENGINE, AND ABS, POWER STEERING, GEAR SHIFTER, ELECTRICAL GAUGES, AUTO START STOP ENGINE SHUT OFF AND NAVIGATION SYSTEM. JEEP ONLY HAS 3800 MILES ON IT. MY FAMILY OF 5 WERE ALL IN THE VEHICLE ON THE FREEWAY WHEN THE JEEP ELECTRICAL SYSTEM STARTED SHUTTING OFF AND ON. WE PULLED INTO OUR STREET AND THE JEEP WOULD NOT SHIFT GEARS OR TURN OFF THE ENGINE. THIS PUT US IN AN UNSAFE POSITION NOT KNOW IF THE VEHICLE WAS GOING LOOSE CONTROL. I PULLED OVER BUT THE JEEP WOULD NOT SHIFT AND ENDED UP BLOCKING TRAFFIC. WE FELT UNSAFE AND ANY SPEED, VERY SCARY FOR OUR FAMILY. [XXX] DRIVER AND OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
WHILE DRIVE FOR 30 MINUTES THE JEEP HAS A COMPLETE MALFUNCTION WITH ALL ELECTRICAL COMPONENTS AND WAS UNABLE TO SHUT OFF ENGINE, AND ABS, POWER STEERING, GEAR SHIFTER, ELECTRICAL GAUGES, AUTO START STOP ENGINE SHUT OFF AND NAVIGATION SYSTEM. JEEP ONLY HAS 3800 MILES ON IT. MY FAMILY OF 5 WERE ALL IN THE VEHICLE ON THE FREEWAY WHEN THE JEEP ELECTRICAL SYSTEM STARTED SHUTTING OFF AND ON. WE PULLED INTO OUR STREET AND THE JEEP WOULD NOT SHIFT GEARS OR TURN OFF THE ENGINE. THIS PUT US IN AN UNSAFE POSITION NOT KNOW IF THE VEHICLE WAS GOING LOOSE CONTROL. I PULLED OVER BUT THE JEEP WOULD NOT SHIFT AND ENDED UP BLOCKING TRAFFIC. WE FELT UNSAFE AND ANY SPEED, VERY SCARY FOR OUR FAMILY. [XXX] DRIVER AND OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
WHILE DRIVE FOR 30 MINUTES THE JEEP HAS A COMPLETE MALFUNCTION WITH ALL ELECTRICAL COMPONENTS AND WAS UNABLE TO SHUT OFF ENGINE, AND ABS, POWER STEERING, GEAR SHIFTER, ELECTRICAL GAUGES, AUTO START STOP ENGINE SHUT OFF AND NAVIGATION SYSTEM. JEEP ONLY HAS 3800 MILES ON IT. MY FAMILY OF 5 WERE ALL IN THE VEHICLE ON THE FREEWAY WHEN THE JEEP ELECTRICAL SYSTEM STARTED SHUTTING OFF AND ON. WE PULLED INTO OUR STREET AND THE JEEP WOULD NOT SHIFT GEARS OR TURN OFF THE ENGINE. THIS PUT US IN AN UNSAFE POSITION NOT KNOW IF THE VEHICLE WAS GOING LOOSE CONTROL. I PULLED OVER BUT THE JEEP WOULD NOT SHIFT AND ENDED UP BLOCKING TRAFFIC. WE FELT UNSAFE AND ANY SPEED, VERY SCARY FOR OUR FAMILY. [XXX] DRIVER AND OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11320791
Recall Date: Apr 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
AFTER RECEIVING THE RECALL FOR STEERING DAMPER TO FIX THE STEERING WHEEL WOBBLE WHEN DRIVING OVER A BUMP AT HIGHWAY SPEEDS, I HAVE GOTTEN THE WOBBLE TWICE NOW. RECALL WAS APPROX 5,131 MILES. WOBBLE INCIDENT OCCURRED ONCE BEFORE RECALL AT 3,000 MILES. WOBBLE HAS ALSO OCCURRED AT APPROX 5,500 MILES AND APPROX 5,800. IT IS A VIOLENT WOBBLE THAT MAKES ME UNCOMFORTABLE AND SUSCEPTIBLE TO AN ACCIDENT ESPECIALLY AT HIGHWAY SPEEDS WHILE DRIVING TO AND FROM WORK. *TR
Corrective Action:
AFTER RECEIVING THE RECALL FOR STEERING DAMPER TO FIX THE STEERING WHEEL WOBBLE WHEN DRIVING OVER A BUMP AT HIGHWAY SPEEDS, I HAVE GOTTEN THE WOBBLE TWICE NOW. RECALL WAS APPROX 5,131 MILES. WOBBLE INCIDENT OCCURRED ONCE BEFORE RECALL AT 3,000 MILES. WOBBLE HAS ALSO OCCURRED AT APPROX 5,500 MILES AND APPROX 5,800. IT IS A VIOLENT WOBBLE THAT MAKES ME UNCOMFORTABLE AND SUSCEPTIBLE TO AN ACCIDENT ESPECIALLY AT HIGHWAY SPEEDS WHILE DRIVING TO AND FROM WORK. *TR
Additional Notes:
AFTER RECEIVING THE RECALL FOR STEERING DAMPER TO FIX THE STEERING WHEEL WOBBLE WHEN DRIVING OVER A BUMP AT HIGHWAY SPEEDS, I HAVE GOTTEN THE WOBBLE TWICE NOW. RECALL WAS APPROX 5,131 MILES. WOBBLE INCIDENT OCCURRED ONCE BEFORE RECALL AT 3,000 MILES. WOBBLE HAS ALSO OCCURRED AT APPROX 5,500 MILES AND APPROX 5,800. IT IS A VIOLENT WOBBLE THAT MAKES ME UNCOMFORTABLE AND SUSCEPTIBLE TO AN ACCIDENT ESPECIALLY AT HIGHWAY SPEEDS WHILE DRIVING TO AND FROM WORK. *TR
Mfg Campaign: 11320570
Recall Date: Apr 6, 2020
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