Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The 3.6l v6 (mostly in the 2014-2020 wrangler) has a known issue for cylinder 4, 5 and 6 misfires, warping, metal shavings, damaged cams, ticking, overheating etc. My wrangler has had this issue multiple times and the cost to repair it is well over $4000 each time. The first time, my wrangler had 85000 miles and now it has 135,000 miles. The vehicle overheats, starts rough, idles rough, loses power, mpg tanks and its a huge safety issue (I drive my 2 year old son around a lot, as well as my dog).
Corrective Action:
The 3.6l v6 (mostly in the 2014-2020 wrangler) has a known issue for cylinder 4, 5 and 6 misfires, warping, metal shavings, damaged cams, ticking, overheating etc. My wrangler has had this issue multiple times and the cost to repair it is well over $4000 each time. The first time, my wrangler had 85000 miles and now it has 135,000 miles. The vehicle overheats, starts rough, idles rough, loses power, mpg tanks and its a huge safety issue (I drive my 2 year old son around a lot, as well as my dog).
Additional Notes:
The 3.6l v6 (mostly in the 2014-2020 wrangler) has a known issue for cylinder 4, 5 and 6 misfires, warping, metal shavings, damaged cams, ticking, overheating etc. My wrangler has had this issue multiple times and the cost to repair it is well over $4000 each time. The first time, my wrangler had 85000 miles and now it has 135,000 miles. The vehicle overheats, starts rough, idles rough, loses power, mpg tanks and its a huge safety issue (I drive my 2 year old son around a lot, as well as my dog).
Mfg Campaign: 11614955
Recall Date: Sep 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2018 Jeep JL SPORT and it's electrical issues. It looses power steering and then the light show begins. Service Electronic Throttle, Service Shifter, Service Stop-Start System, Service ESC, Auto Park Disabled, No Bus, Speed Control Messaging Unavailable Service Required, Fluctuating Gauges. I have seen on YouTube how other jeep owners have this same issued a national issued that needs to be address and fix because is very dangerous and loss control on your vehicle while driving is a horrible experience that multiple people are facing.
Corrective Action:
My 2018 Jeep JL SPORT and it's electrical issues. It looses power steering and then the light show begins. Service Electronic Throttle, Service Shifter, Service Stop-Start System, Service ESC, Auto Park Disabled, No Bus, Speed Control Messaging Unavailable Service Required, Fluctuating Gauges. I have seen on YouTube how other jeep owners have this same issued a national issued that needs to be address and fix because is very dangerous and loss control on your vehicle while driving is a horrible experience that multiple people are facing.
Additional Notes:
My 2018 Jeep JL SPORT and it's electrical issues. It looses power steering and then the light show begins. Service Electronic Throttle, Service Shifter, Service Stop-Start System, Service ESC, Auto Park Disabled, No Bus, Speed Control Messaging Unavailable Service Required, Fluctuating Gauges. I have seen on YouTube how other jeep owners have this same issued a national issued that needs to be address and fix because is very dangerous and loss control on your vehicle while driving is a horrible experience that multiple people are facing.
Mfg Campaign: 11614028
Recall Date: Sep 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
After starting the Jeep Wrangler it will not shift into drive and it says shifter needs service, then ABS needs service start stop needs service, it keeps flashing these warnings. It can sit for a hour or day then becomes driveable, took to local mechanic he says it's a Jeep dealer problem (had several people with this problem) they did repairs, but call them and they say never heard of this problem. It's a 2018 Jeep Wrangler.
Corrective Action:
After starting the Jeep Wrangler it will not shift into drive and it says shifter needs service, then ABS needs service start stop needs service, it keeps flashing these warnings. It can sit for a hour or day then becomes driveable, took to local mechanic he says it's a Jeep dealer problem (had several people with this problem) they did repairs, but call them and they say never heard of this problem. It's a 2018 Jeep Wrangler.
Additional Notes:
After starting the Jeep Wrangler it will not shift into drive and it says shifter needs service, then ABS needs service start stop needs service, it keeps flashing these warnings. It can sit for a hour or day then becomes driveable, took to local mechanic he says it's a Jeep dealer problem (had several people with this problem) they did repairs, but call them and they say never heard of this problem. It's a 2018 Jeep Wrangler.
Mfg Campaign: 11613200
Recall Date: Sep 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After starting the Jeep Wrangler it will not shift into drive and it says shifter needs service, then ABS needs service start stop needs service, it keeps flashing these warnings. It can sit for a hour or day then becomes driveable, took to local mechanic he says it's a Jeep dealer problem (had several people with this problem) they did repairs, but call them and they say never heard of this problem. It's a 2018 Jeep Wrangler.
Corrective Action:
After starting the Jeep Wrangler it will not shift into drive and it says shifter needs service, then ABS needs service start stop needs service, it keeps flashing these warnings. It can sit for a hour or day then becomes driveable, took to local mechanic he says it's a Jeep dealer problem (had several people with this problem) they did repairs, but call them and they say never heard of this problem. It's a 2018 Jeep Wrangler.
Additional Notes:
After starting the Jeep Wrangler it will not shift into drive and it says shifter needs service, then ABS needs service start stop needs service, it keeps flashing these warnings. It can sit for a hour or day then becomes driveable, took to local mechanic he says it's a Jeep dealer problem (had several people with this problem) they did repairs, but call them and they say never heard of this problem. It's a 2018 Jeep Wrangler.
Mfg Campaign: 11613200
Recall Date: Sep 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
After starting the Jeep Wrangler it will not shift into drive and it says shifter needs service, then ABS needs service start stop needs service, it keeps flashing these warnings. It can sit for a hour or day then becomes driveable, took to local mechanic he says it's a Jeep dealer problem (had several people with this problem) they did repairs, but call them and they say never heard of this problem. It's a 2018 Jeep Wrangler.
Corrective Action:
After starting the Jeep Wrangler it will not shift into drive and it says shifter needs service, then ABS needs service start stop needs service, it keeps flashing these warnings. It can sit for a hour or day then becomes driveable, took to local mechanic he says it's a Jeep dealer problem (had several people with this problem) they did repairs, but call them and they say never heard of this problem. It's a 2018 Jeep Wrangler.
Additional Notes:
After starting the Jeep Wrangler it will not shift into drive and it says shifter needs service, then ABS needs service start stop needs service, it keeps flashing these warnings. It can sit for a hour or day then becomes driveable, took to local mechanic he says it's a Jeep dealer problem (had several people with this problem) they did repairs, but call them and they say never heard of this problem. It's a 2018 Jeep Wrangler.
Mfg Campaign: 11613200
Recall Date: Sep 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The sensors, in particular the blind spot warning, randomly light up and stay on until the vehicle is turned off. Radio and navigation system randomly shuts off, and check engine light goes on and off randomly. While driving at night, my entire dash flashed a red warning that there was no oil in the vehicle. I immediately pulled over at a gas station. It was dark, I couldn’t see, and it was 2am in a town I was unfamiliar with. I added 1 quart of oil ( I couldn’t really see the dipstick). The warning light went off, and the check engine light came on. I went 30 minutes to my destination and had the car towed to the dealership the next day. They said it was an o2 sensor, and that there was TOO MUCH oil in the vehicle so they drained it and did an oil change. I picked it up, drove less than 5 miles, and the check engine light came back on. I immediately returned to the dealership. They had it for several days before telling me that I had to replace the Catalytic Converters (2 of them) because I had overfilled the oil. They deemed it my fault. Since then the sensor problems continued, and the check engine light would randomly go on and off. Now it’s at the dealership again because it was leaking oil after an oil change. The dealership, and inspector from my extended warranty are saying that it has a blown engine because there was too little oil (in spite of NO SENSOR going off warning that the oil was low). Extended warranty inspector wants me to authorize a complete engine tear down for further inspection ($7000) and the dealership says I should just replace the engine ($11,000).
Corrective Action:
The sensors, in particular the blind spot warning, randomly light up and stay on until the vehicle is turned off. Radio and navigation system randomly shuts off, and check engine light goes on and off randomly. While driving at night, my entire dash flashed a red warning that there was no oil in the vehicle. I immediately pulled over at a gas station. It was dark, I couldn’t see, and it was 2am in a town I was unfamiliar with. I added 1 quart of oil ( I couldn’t really see the dipstick). The warning light went off, and the check engine light came on. I went 30 minutes to my destination and had the car towed to the dealership the next day. They said it was an o2 sensor, and that there was TOO MUCH oil in the vehicle so they drained it and did an oil change. I picked it up, drove less than 5 miles, and the check engine light came back on. I immediately returned to the dealership. They had it for several days before telling me that I had to replace the Catalytic Converters (2 of them) because I had overfilled the oil. They deemed it my fault. Since then the sensor problems continued, and the check engine light would randomly go on and off. Now it’s at the dealership again because it was leaking oil after an oil change. The dealership, and inspector from my extended warranty are saying that it has a blown engine because there was too little oil (in spite of NO SENSOR going off warning that the oil was low). Extended warranty inspector wants me to authorize a complete engine tear down for further inspection ($7000) and the dealership says I should just replace the engine ($11,000).
Additional Notes:
The sensors, in particular the blind spot warning, randomly light up and stay on until the vehicle is turned off. Radio and navigation system randomly shuts off, and check engine light goes on and off randomly. While driving at night, my entire dash flashed a red warning that there was no oil in the vehicle. I immediately pulled over at a gas station. It was dark, I couldn’t see, and it was 2am in a town I was unfamiliar with. I added 1 quart of oil ( I couldn’t really see the dipstick). The warning light went off, and the check engine light came on. I went 30 minutes to my destination and had the car towed to the dealership the next day. They said it was an o2 sensor, and that there was TOO MUCH oil in the vehicle so they drained it and did an oil change. I picked it up, drove less than 5 miles, and the check engine light came back on. I immediately returned to the dealership. They had it for several days before telling me that I had to replace the Catalytic Converters (2 of them) because I had overfilled the oil. They deemed it my fault. Since then the sensor problems continued, and the check engine light would randomly go on and off. Now it’s at the dealership again because it was leaking oil after an oil change. The dealership, and inspector from my extended warranty are saying that it has a blown engine because there was too little oil (in spite of NO SENSOR going off warning that the oil was low). Extended warranty inspector wants me to authorize a complete engine tear down for further inspection ($7000) and the dealership says I should just replace the engine ($11,000).
Mfg Campaign: 11612468
Recall Date: Sep 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The sensors, in particular the blind spot warning, randomly light up and stay on until the vehicle is turned off. Radio and navigation system randomly shuts off, and check engine light goes on and off randomly. While driving at night, my entire dash flashed a red warning that there was no oil in the vehicle. I immediately pulled over at a gas station. It was dark, I couldn’t see, and it was 2am in a town I was unfamiliar with. I added 1 quart of oil ( I couldn’t really see the dipstick). The warning light went off, and the check engine light came on. I went 30 minutes to my destination and had the car towed to the dealership the next day. They said it was an o2 sensor, and that there was TOO MUCH oil in the vehicle so they drained it and did an oil change. I picked it up, drove less than 5 miles, and the check engine light came back on. I immediately returned to the dealership. They had it for several days before telling me that I had to replace the Catalytic Converters (2 of them) because I had overfilled the oil. They deemed it my fault. Since then the sensor problems continued, and the check engine light would randomly go on and off. Now it’s at the dealership again because it was leaking oil after an oil change. The dealership, and inspector from my extended warranty are saying that it has a blown engine because there was too little oil (in spite of NO SENSOR going off warning that the oil was low). Extended warranty inspector wants me to authorize a complete engine tear down for further inspection ($7000) and the dealership says I should just replace the engine ($11,000).
Corrective Action:
The sensors, in particular the blind spot warning, randomly light up and stay on until the vehicle is turned off. Radio and navigation system randomly shuts off, and check engine light goes on and off randomly. While driving at night, my entire dash flashed a red warning that there was no oil in the vehicle. I immediately pulled over at a gas station. It was dark, I couldn’t see, and it was 2am in a town I was unfamiliar with. I added 1 quart of oil ( I couldn’t really see the dipstick). The warning light went off, and the check engine light came on. I went 30 minutes to my destination and had the car towed to the dealership the next day. They said it was an o2 sensor, and that there was TOO MUCH oil in the vehicle so they drained it and did an oil change. I picked it up, drove less than 5 miles, and the check engine light came back on. I immediately returned to the dealership. They had it for several days before telling me that I had to replace the Catalytic Converters (2 of them) because I had overfilled the oil. They deemed it my fault. Since then the sensor problems continued, and the check engine light would randomly go on and off. Now it’s at the dealership again because it was leaking oil after an oil change. The dealership, and inspector from my extended warranty are saying that it has a blown engine because there was too little oil (in spite of NO SENSOR going off warning that the oil was low). Extended warranty inspector wants me to authorize a complete engine tear down for further inspection ($7000) and the dealership says I should just replace the engine ($11,000).
Additional Notes:
The sensors, in particular the blind spot warning, randomly light up and stay on until the vehicle is turned off. Radio and navigation system randomly shuts off, and check engine light goes on and off randomly. While driving at night, my entire dash flashed a red warning that there was no oil in the vehicle. I immediately pulled over at a gas station. It was dark, I couldn’t see, and it was 2am in a town I was unfamiliar with. I added 1 quart of oil ( I couldn’t really see the dipstick). The warning light went off, and the check engine light came on. I went 30 minutes to my destination and had the car towed to the dealership the next day. They said it was an o2 sensor, and that there was TOO MUCH oil in the vehicle so they drained it and did an oil change. I picked it up, drove less than 5 miles, and the check engine light came back on. I immediately returned to the dealership. They had it for several days before telling me that I had to replace the Catalytic Converters (2 of them) because I had overfilled the oil. They deemed it my fault. Since then the sensor problems continued, and the check engine light would randomly go on and off. Now it’s at the dealership again because it was leaking oil after an oil change. The dealership, and inspector from my extended warranty are saying that it has a blown engine because there was too little oil (in spite of NO SENSOR going off warning that the oil was low). Extended warranty inspector wants me to authorize a complete engine tear down for further inspection ($7000) and the dealership says I should just replace the engine ($11,000).
Mfg Campaign: 11612468
Recall Date: Sep 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The sensors, in particular the blind spot warning, randomly light up and stay on until the vehicle is turned off. Radio and navigation system randomly shuts off, and check engine light goes on and off randomly. While driving at night, my entire dash flashed a red warning that there was no oil in the vehicle. I immediately pulled over at a gas station. It was dark, I couldn’t see, and it was 2am in a town I was unfamiliar with. I added 1 quart of oil ( I couldn’t really see the dipstick). The warning light went off, and the check engine light came on. I went 30 minutes to my destination and had the car towed to the dealership the next day. They said it was an o2 sensor, and that there was TOO MUCH oil in the vehicle so they drained it and did an oil change. I picked it up, drove less than 5 miles, and the check engine light came back on. I immediately returned to the dealership. They had it for several days before telling me that I had to replace the Catalytic Converters (2 of them) because I had overfilled the oil. They deemed it my fault. Since then the sensor problems continued, and the check engine light would randomly go on and off. Now it’s at the dealership again because it was leaking oil after an oil change. The dealership, and inspector from my extended warranty are saying that it has a blown engine because there was too little oil (in spite of NO SENSOR going off warning that the oil was low). Extended warranty inspector wants me to authorize a complete engine tear down for further inspection ($7000) and the dealership says I should just replace the engine ($11,000).
Corrective Action:
The sensors, in particular the blind spot warning, randomly light up and stay on until the vehicle is turned off. Radio and navigation system randomly shuts off, and check engine light goes on and off randomly. While driving at night, my entire dash flashed a red warning that there was no oil in the vehicle. I immediately pulled over at a gas station. It was dark, I couldn’t see, and it was 2am in a town I was unfamiliar with. I added 1 quart of oil ( I couldn’t really see the dipstick). The warning light went off, and the check engine light came on. I went 30 minutes to my destination and had the car towed to the dealership the next day. They said it was an o2 sensor, and that there was TOO MUCH oil in the vehicle so they drained it and did an oil change. I picked it up, drove less than 5 miles, and the check engine light came back on. I immediately returned to the dealership. They had it for several days before telling me that I had to replace the Catalytic Converters (2 of them) because I had overfilled the oil. They deemed it my fault. Since then the sensor problems continued, and the check engine light would randomly go on and off. Now it’s at the dealership again because it was leaking oil after an oil change. The dealership, and inspector from my extended warranty are saying that it has a blown engine because there was too little oil (in spite of NO SENSOR going off warning that the oil was low). Extended warranty inspector wants me to authorize a complete engine tear down for further inspection ($7000) and the dealership says I should just replace the engine ($11,000).
Additional Notes:
The sensors, in particular the blind spot warning, randomly light up and stay on until the vehicle is turned off. Radio and navigation system randomly shuts off, and check engine light goes on and off randomly. While driving at night, my entire dash flashed a red warning that there was no oil in the vehicle. I immediately pulled over at a gas station. It was dark, I couldn’t see, and it was 2am in a town I was unfamiliar with. I added 1 quart of oil ( I couldn’t really see the dipstick). The warning light went off, and the check engine light came on. I went 30 minutes to my destination and had the car towed to the dealership the next day. They said it was an o2 sensor, and that there was TOO MUCH oil in the vehicle so they drained it and did an oil change. I picked it up, drove less than 5 miles, and the check engine light came back on. I immediately returned to the dealership. They had it for several days before telling me that I had to replace the Catalytic Converters (2 of them) because I had overfilled the oil. They deemed it my fault. Since then the sensor problems continued, and the check engine light would randomly go on and off. Now it’s at the dealership again because it was leaking oil after an oil change. The dealership, and inspector from my extended warranty are saying that it has a blown engine because there was too little oil (in spite of NO SENSOR going off warning that the oil was low). Extended warranty inspector wants me to authorize a complete engine tear down for further inspection ($7000) and the dealership says I should just replace the engine ($11,000).
Mfg Campaign: 11612468
Recall Date: Sep 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Since the purchase in 2018, the radio screen stays black for several minutes after starting. Dealer says nothing is wrong but replaced it once. Death wobble is back after recall of steering dampener.
Corrective Action:
Since the purchase in 2018, the radio screen stays black for several minutes after starting. Dealer says nothing is wrong but replaced it once. Death wobble is back after recall of steering dampener.
Additional Notes:
Since the purchase in 2018, the radio screen stays black for several minutes after starting. Dealer says nothing is wrong but replaced it once. Death wobble is back after recall of steering dampener.
Mfg Campaign: 11612291
Recall Date: Sep 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Since the purchase in 2018, the radio screen stays black for several minutes after starting. Dealer says nothing is wrong but replaced it once. Death wobble is back after recall of steering dampener.
Corrective Action:
Since the purchase in 2018, the radio screen stays black for several minutes after starting. Dealer says nothing is wrong but replaced it once. Death wobble is back after recall of steering dampener.
Additional Notes:
Since the purchase in 2018, the radio screen stays black for several minutes after starting. Dealer says nothing is wrong but replaced it once. Death wobble is back after recall of steering dampener.
Mfg Campaign: 11612291
Recall Date: Sep 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact stated that immediately after the vehicle was serviced under NHTSA Campaign Number: 23V116000 (Power Train) the "Service Transmission" and "Clutch Overheating" warning lights intermittently illuminated while operating the vehicle. The vehicle was taken back to the dealer who performed additional services on the vehicle, but the failure persisted. The manufacturer was notified of the failure. The contact stated that the failure had not occurred prior to the recall repair. The failure mileage was 65,000.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact stated that immediately after the vehicle was serviced under NHTSA Campaign Number: 23V116000 (Power Train) the "Service Transmission" and "Clutch Overheating" warning lights intermittently illuminated while operating the vehicle. The vehicle was taken back to the dealer who performed additional services on the vehicle, but the failure persisted. The manufacturer was notified of the failure. The contact stated that the failure had not occurred prior to the recall repair. The failure mileage was 65,000.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact stated that immediately after the vehicle was serviced under NHTSA Campaign Number: 23V116000 (Power Train) the "Service Transmission" and "Clutch Overheating" warning lights intermittently illuminated while operating the vehicle. The vehicle was taken back to the dealer who performed additional services on the vehicle, but the failure persisted. The manufacturer was notified of the failure. The contact stated that the failure had not occurred prior to the recall repair. The failure mileage was 65,000.
Mfg Campaign: 11611758
Recall Date: Aug 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11609936
Recall Date: Aug 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11609938
Recall Date: Aug 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the steering wheel seized, and the steering wheel became difficult to maneuver. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The vehicle was then towed to the dealer. The contact was informed that the ABS fuse had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was not diagnosed or repaired regarding the failure of the steering wheel. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 60,000. The VIN was not available.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the steering wheel seized, and the steering wheel became difficult to maneuver. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The vehicle was then towed to the dealer. The contact was informed that the ABS fuse had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was not diagnosed or repaired regarding the failure of the steering wheel. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 60,000. The VIN was not available.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the steering wheel seized, and the steering wheel became difficult to maneuver. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The vehicle was then towed to the dealer. The contact was informed that the ABS fuse had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was not diagnosed or repaired regarding the failure of the steering wheel. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 60,000. The VIN was not available.
Mfg Campaign: 11609443
Recall Date: Aug 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the steering wheel seized, and the steering wheel became difficult to maneuver. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The vehicle was then towed to the dealer. The contact was informed that the ABS fuse had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was not diagnosed or repaired regarding the failure of the steering wheel. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 60,000. The VIN was not available.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the steering wheel seized, and the steering wheel became difficult to maneuver. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The vehicle was then towed to the dealer. The contact was informed that the ABS fuse had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was not diagnosed or repaired regarding the failure of the steering wheel. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 60,000. The VIN was not available.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the steering wheel seized, and the steering wheel became difficult to maneuver. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The vehicle was then towed to the dealer. The contact was informed that the ABS fuse had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was not diagnosed or repaired regarding the failure of the steering wheel. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 60,000. The VIN was not available.
Mfg Campaign: 11609443
Recall Date: Aug 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I have put thousands of dollars already into the motor because my Jeep continually overheats and looses coolant. Its been in the shop countless times over the last year with the same issue. I was told it was the head gasket with is a $3k job. I took it to get a second opinion and this shop just completed the same repair on my exact vehicle. It wasn't the head gasket. He said the cylinder is cracked and it would need to be completely replaced. $10k. That it is a factor defect and that Chrysler has been aware of the issue but is currently not doing anything about issue. He said they extensively searched the cylinder head and could not see where the crack was but Chrysler's recommendation was just replace the cylinder because that is where the issue is. I cannot afford to spend $10k on a repair. The vehicle is not even that old to have this issue, it is a 2018. Chrysler told my mechanic that it was a factor defect, a malfunction in the actual part, but that a recall hasn't been issued yet.
Corrective Action:
I have put thousands of dollars already into the motor because my Jeep continually overheats and looses coolant. Its been in the shop countless times over the last year with the same issue. I was told it was the head gasket with is a $3k job. I took it to get a second opinion and this shop just completed the same repair on my exact vehicle. It wasn't the head gasket. He said the cylinder is cracked and it would need to be completely replaced. $10k. That it is a factor defect and that Chrysler has been aware of the issue but is currently not doing anything about issue. He said they extensively searched the cylinder head and could not see where the crack was but Chrysler's recommendation was just replace the cylinder because that is where the issue is. I cannot afford to spend $10k on a repair. The vehicle is not even that old to have this issue, it is a 2018. Chrysler told my mechanic that it was a factor defect, a malfunction in the actual part, but that a recall hasn't been issued yet.
Additional Notes:
I have put thousands of dollars already into the motor because my Jeep continually overheats and looses coolant. Its been in the shop countless times over the last year with the same issue. I was told it was the head gasket with is a $3k job. I took it to get a second opinion and this shop just completed the same repair on my exact vehicle. It wasn't the head gasket. He said the cylinder is cracked and it would need to be completely replaced. $10k. That it is a factor defect and that Chrysler has been aware of the issue but is currently not doing anything about issue. He said they extensively searched the cylinder head and could not see where the crack was but Chrysler's recommendation was just replace the cylinder because that is where the issue is. I cannot afford to spend $10k on a repair. The vehicle is not even that old to have this issue, it is a 2018. Chrysler told my mechanic that it was a factor defect, a malfunction in the actual part, but that a recall hasn't been issued yet.
Mfg Campaign: 11608696
Recall Date: Aug 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
1. The power steering, gauge cluster, multifunction display, wipers, door locks, ignition on/off, blinker and most other electronic aspects fail or operate without command. 2. The speedometer does not show speed, power steering fails entirely or intermittent including in turns, turn signals fail to indicate, traction control shows failure, abs shows failure, 4wd shows failure, airbags show failure. Vehicle turns off while on highway due to fuel sensor indicating empty even though the car is filled with at least half a tank. 3. Yes, multiple times, Demontrond Jeep Conroe, Tx 4. Yes by Demontrond Jeep Conroe, Tx 5. All warning lights illuminate at time of failures. No lights were observed before initial failure. Failures began August of 2023.
Corrective Action:
1. The power steering, gauge cluster, multifunction display, wipers, door locks, ignition on/off, blinker and most other electronic aspects fail or operate without command. 2. The speedometer does not show speed, power steering fails entirely or intermittent including in turns, turn signals fail to indicate, traction control shows failure, abs shows failure, 4wd shows failure, airbags show failure. Vehicle turns off while on highway due to fuel sensor indicating empty even though the car is filled with at least half a tank. 3. Yes, multiple times, Demontrond Jeep Conroe, Tx 4. Yes by Demontrond Jeep Conroe, Tx 5. All warning lights illuminate at time of failures. No lights were observed before initial failure. Failures began August of 2023.
Additional Notes:
1. The power steering, gauge cluster, multifunction display, wipers, door locks, ignition on/off, blinker and most other electronic aspects fail or operate without command. 2. The speedometer does not show speed, power steering fails entirely or intermittent including in turns, turn signals fail to indicate, traction control shows failure, abs shows failure, 4wd shows failure, airbags show failure. Vehicle turns off while on highway due to fuel sensor indicating empty even though the car is filled with at least half a tank. 3. Yes, multiple times, Demontrond Jeep Conroe, Tx 4. Yes by Demontrond Jeep Conroe, Tx 5. All warning lights illuminate at time of failures. No lights were observed before initial failure. Failures began August of 2023.
Mfg Campaign: 11606903
Recall Date: Aug 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. The power steering, gauge cluster, multifunction display, wipers, door locks, ignition on/off, blinker and most other electronic aspects fail or operate without command. 2. The speedometer does not show speed, power steering fails entirely or intermittent including in turns, turn signals fail to indicate, traction control shows failure, abs shows failure, 4wd shows failure, airbags show failure. Vehicle turns off while on highway due to fuel sensor indicating empty even though the car is filled with at least half a tank. 3. Yes, multiple times, Demontrond Jeep Conroe, Tx 4. Yes by Demontrond Jeep Conroe, Tx 5. All warning lights illuminate at time of failures. No lights were observed before initial failure. Failures began August of 2023.
Corrective Action:
1. The power steering, gauge cluster, multifunction display, wipers, door locks, ignition on/off, blinker and most other electronic aspects fail or operate without command. 2. The speedometer does not show speed, power steering fails entirely or intermittent including in turns, turn signals fail to indicate, traction control shows failure, abs shows failure, 4wd shows failure, airbags show failure. Vehicle turns off while on highway due to fuel sensor indicating empty even though the car is filled with at least half a tank. 3. Yes, multiple times, Demontrond Jeep Conroe, Tx 4. Yes by Demontrond Jeep Conroe, Tx 5. All warning lights illuminate at time of failures. No lights were observed before initial failure. Failures began August of 2023.
Additional Notes:
1. The power steering, gauge cluster, multifunction display, wipers, door locks, ignition on/off, blinker and most other electronic aspects fail or operate without command. 2. The speedometer does not show speed, power steering fails entirely or intermittent including in turns, turn signals fail to indicate, traction control shows failure, abs shows failure, 4wd shows failure, airbags show failure. Vehicle turns off while on highway due to fuel sensor indicating empty even though the car is filled with at least half a tank. 3. Yes, multiple times, Demontrond Jeep Conroe, Tx 4. Yes by Demontrond Jeep Conroe, Tx 5. All warning lights illuminate at time of failures. No lights were observed before initial failure. Failures began August of 2023.
Mfg Campaign: 11606903
Recall Date: Aug 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
1. The power steering, gauge cluster, multifunction display, wipers, door locks, ignition on/off, blinker and most other electronic aspects fail or operate without command. 2. The speedometer does not show speed, power steering fails entirely or intermittent including in turns, turn signals fail to indicate, traction control shows failure, abs shows failure, 4wd shows failure, airbags show failure. Vehicle turns off while on highway due to fuel sensor indicating empty even though the car is filled with at least half a tank. 3. Yes, multiple times, Demontrond Jeep Conroe, Tx 4. Yes by Demontrond Jeep Conroe, Tx 5. All warning lights illuminate at time of failures. No lights were observed before initial failure. Failures began August of 2023.
Corrective Action:
1. The power steering, gauge cluster, multifunction display, wipers, door locks, ignition on/off, blinker and most other electronic aspects fail or operate without command. 2. The speedometer does not show speed, power steering fails entirely or intermittent including in turns, turn signals fail to indicate, traction control shows failure, abs shows failure, 4wd shows failure, airbags show failure. Vehicle turns off while on highway due to fuel sensor indicating empty even though the car is filled with at least half a tank. 3. Yes, multiple times, Demontrond Jeep Conroe, Tx 4. Yes by Demontrond Jeep Conroe, Tx 5. All warning lights illuminate at time of failures. No lights were observed before initial failure. Failures began August of 2023.
Additional Notes:
1. The power steering, gauge cluster, multifunction display, wipers, door locks, ignition on/off, blinker and most other electronic aspects fail or operate without command. 2. The speedometer does not show speed, power steering fails entirely or intermittent including in turns, turn signals fail to indicate, traction control shows failure, abs shows failure, 4wd shows failure, airbags show failure. Vehicle turns off while on highway due to fuel sensor indicating empty even though the car is filled with at least half a tank. 3. Yes, multiple times, Demontrond Jeep Conroe, Tx 4. Yes by Demontrond Jeep Conroe, Tx 5. All warning lights illuminate at time of failures. No lights were observed before initial failure. Failures began August of 2023.
Mfg Campaign: 11606903
Recall Date: Aug 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle jerked and drifted inadvertently. There were no warning lights illuminated. The contact became aware that the front brake rotors had overheated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with front brake calipers failure. The contact was informed that the front brake calipers needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic where the same diagnostic was provided by the mechanic. The contact was informed that the front brake calipers needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 79,588.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle jerked and drifted inadvertently. There were no warning lights illuminated. The contact became aware that the front brake rotors had overheated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with front brake calipers failure. The contact was informed that the front brake calipers needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic where the same diagnostic was provided by the mechanic. The contact was informed that the front brake calipers needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 79,588.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle jerked and drifted inadvertently. There were no warning lights illuminated. The contact became aware that the front brake rotors had overheated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with front brake calipers failure. The contact was informed that the front brake calipers needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic where the same diagnostic was provided by the mechanic. The contact was informed that the front brake calipers needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 79,588.
Mfg Campaign: 11606179
Recall Date: Aug 2, 2024
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