Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The vehicle was towed to an independent dealer where it was diagnosed that camshaft phasers had failed, and metal shavings were discovered inside the engine. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The vehicle was towed to an independent dealer where it was diagnosed that camshaft phasers had failed, and metal shavings were discovered inside the engine. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The vehicle was towed to an independent dealer where it was diagnosed that camshaft phasers had failed, and metal shavings were discovered inside the engine. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.
Mfg Campaign: 11605103
Recall Date: Jul 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The vehicle was towed to an independent dealer where it was diagnosed that camshaft phasers had failed, and metal shavings were discovered inside the engine. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The vehicle was towed to an independent dealer where it was diagnosed that camshaft phasers had failed, and metal shavings were discovered inside the engine. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The vehicle was towed to an independent dealer where it was diagnosed that camshaft phasers had failed, and metal shavings were discovered inside the engine. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.
Mfg Campaign: 11605103
Recall Date: Jul 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Jeep wrangler jl with 23,000 miles driving 55 mph. Jeep front end started shaking violently and brake pedal pulsating so that I could not brake or steer vehicle. Did Google search and this has been a major Jeep wrangler issue. As an engineer Jeep designers did not understand harmonic frequencies when designing or specificity front end design. This happened 3 times before Wisc. Cambridge service could replace front end steering component at $600 cost. Very dangerous on highway going 55 mph with no vehicle control. I believe you are aware of this issue and have failed your duty to force mfg to fix with a recall.
Corrective Action:
Jeep wrangler jl with 23,000 miles driving 55 mph. Jeep front end started shaking violently and brake pedal pulsating so that I could not brake or steer vehicle. Did Google search and this has been a major Jeep wrangler issue. As an engineer Jeep designers did not understand harmonic frequencies when designing or specificity front end design. This happened 3 times before Wisc. Cambridge service could replace front end steering component at $600 cost. Very dangerous on highway going 55 mph with no vehicle control. I believe you are aware of this issue and have failed your duty to force mfg to fix with a recall.
Additional Notes:
Jeep wrangler jl with 23,000 miles driving 55 mph. Jeep front end started shaking violently and brake pedal pulsating so that I could not brake or steer vehicle. Did Google search and this has been a major Jeep wrangler issue. As an engineer Jeep designers did not understand harmonic frequencies when designing or specificity front end design. This happened 3 times before Wisc. Cambridge service could replace front end steering component at $600 cost. Very dangerous on highway going 55 mph with no vehicle control. I believe you are aware of this issue and have failed your duty to force mfg to fix with a recall.
Mfg Campaign: 11603007
Recall Date: Jul 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Jeep wrangler jl with 23,000 miles driving 55 mph. Jeep front end started shaking violently and brake pedal pulsating so that I could not brake or steer vehicle. Did Google search and this has been a major Jeep wrangler issue. As an engineer Jeep designers did not understand harmonic frequencies when designing or specificity front end design. This happened 3 times before Wisc. Cambridge service could replace front end steering component at $600 cost. Very dangerous on highway going 55 mph with no vehicle control. I believe you are aware of this issue and have failed your duty to force mfg to fix with a recall.
Corrective Action:
Jeep wrangler jl with 23,000 miles driving 55 mph. Jeep front end started shaking violently and brake pedal pulsating so that I could not brake or steer vehicle. Did Google search and this has been a major Jeep wrangler issue. As an engineer Jeep designers did not understand harmonic frequencies when designing or specificity front end design. This happened 3 times before Wisc. Cambridge service could replace front end steering component at $600 cost. Very dangerous on highway going 55 mph with no vehicle control. I believe you are aware of this issue and have failed your duty to force mfg to fix with a recall.
Additional Notes:
Jeep wrangler jl with 23,000 miles driving 55 mph. Jeep front end started shaking violently and brake pedal pulsating so that I could not brake or steer vehicle. Did Google search and this has been a major Jeep wrangler issue. As an engineer Jeep designers did not understand harmonic frequencies when designing or specificity front end design. This happened 3 times before Wisc. Cambridge service could replace front end steering component at $600 cost. Very dangerous on highway going 55 mph with no vehicle control. I believe you are aware of this issue and have failed your duty to force mfg to fix with a recall.
Mfg Campaign: 11603007
Recall Date: Jul 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
Drivers seat stuck tight against steering wheel after moving it to let back seat passengers out. Will not move! Totally undriveable! The seat position return broke. I googled the problem and discovered this is a known issue!!! But, there is no recall. Will cost me $800 to repair!
Corrective Action:
Drivers seat stuck tight against steering wheel after moving it to let back seat passengers out. Will not move! Totally undriveable! The seat position return broke. I googled the problem and discovered this is a known issue!!! But, there is no recall. Will cost me $800 to repair!
Additional Notes:
Drivers seat stuck tight against steering wheel after moving it to let back seat passengers out. Will not move! Totally undriveable! The seat position return broke. I googled the problem and discovered this is a known issue!!! But, there is no recall. Will cost me $800 to repair!
Mfg Campaign: 11600976
Recall Date: Jul 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Service Shifter indicator comes on and check engine light comes on. All electronics go crazy and power steering is completely lost.
Corrective Action:
Service Shifter indicator comes on and check engine light comes on. All electronics go crazy and power steering is completely lost.
Additional Notes:
Service Shifter indicator comes on and check engine light comes on. All electronics go crazy and power steering is completely lost.
Mfg Campaign: 11600251
Recall Date: Jul 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Service Shifter indicator comes on and check engine light comes on. All electronics go crazy and power steering is completely lost.
Corrective Action:
Service Shifter indicator comes on and check engine light comes on. All electronics go crazy and power steering is completely lost.
Additional Notes:
Service Shifter indicator comes on and check engine light comes on. All electronics go crazy and power steering is completely lost.
Mfg Campaign: 11600251
Recall Date: Jul 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have been having electrical problems with my jeep for a couple of months. I took it in to my jeep dealer that found over fifty problem codes. They cleared the codes and drove it for 180 miles over two weeks and could not get anything to duplicate. Some codes- service shifter, abs not communicating, engine light, no speedometer, sway bar service, service 4 wheel drive, cruise control off, remote start off, and more. They had me take it home and let them know if it continues. It did so I took it to a different mechanic and he came up with 72 codes and he couldn’t track any of them to a source. So I picked it up today and on the way home on the interstate curved overpass going 65 it suddenly veered to the right at the retaining wall. The power steering quite. It was all I could do to keep it from hitting the wall. If it would of been my wife driving she would of wrecked. I was almost home and was able to muscle it home barley able to turn into the drive way. After a while I went back outside and started it and the power steering worked just fine.
Corrective Action:
I have been having electrical problems with my jeep for a couple of months. I took it in to my jeep dealer that found over fifty problem codes. They cleared the codes and drove it for 180 miles over two weeks and could not get anything to duplicate. Some codes- service shifter, abs not communicating, engine light, no speedometer, sway bar service, service 4 wheel drive, cruise control off, remote start off, and more. They had me take it home and let them know if it continues. It did so I took it to a different mechanic and he came up with 72 codes and he couldn’t track any of them to a source. So I picked it up today and on the way home on the interstate curved overpass going 65 it suddenly veered to the right at the retaining wall. The power steering quite. It was all I could do to keep it from hitting the wall. If it would of been my wife driving she would of wrecked. I was almost home and was able to muscle it home barley able to turn into the drive way. After a while I went back outside and started it and the power steering worked just fine.
Additional Notes:
I have been having electrical problems with my jeep for a couple of months. I took it in to my jeep dealer that found over fifty problem codes. They cleared the codes and drove it for 180 miles over two weeks and could not get anything to duplicate. Some codes- service shifter, abs not communicating, engine light, no speedometer, sway bar service, service 4 wheel drive, cruise control off, remote start off, and more. They had me take it home and let them know if it continues. It did so I took it to a different mechanic and he came up with 72 codes and he couldn’t track any of them to a source. So I picked it up today and on the way home on the interstate curved overpass going 65 it suddenly veered to the right at the retaining wall. The power steering quite. It was all I could do to keep it from hitting the wall. If it would of been my wife driving she would of wrecked. I was almost home and was able to muscle it home barley able to turn into the drive way. After a while I went back outside and started it and the power steering worked just fine.
Mfg Campaign: 11595372
Recall Date: Jun 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I have been having electrical problems with my jeep for a couple of months. I took it in to my jeep dealer that found over fifty problem codes. They cleared the codes and drove it for 180 miles over two weeks and could not get anything to duplicate. Some codes- service shifter, abs not communicating, engine light, no speedometer, sway bar service, service 4 wheel drive, cruise control off, remote start off, and more. They had me take it home and let them know if it continues. It did so I took it to a different mechanic and he came up with 72 codes and he couldn’t track any of them to a source. So I picked it up today and on the way home on the interstate curved overpass going 65 it suddenly veered to the right at the retaining wall. The power steering quite. It was all I could do to keep it from hitting the wall. If it would of been my wife driving she would of wrecked. I was almost home and was able to muscle it home barley able to turn into the drive way. After a while I went back outside and started it and the power steering worked just fine.
Corrective Action:
I have been having electrical problems with my jeep for a couple of months. I took it in to my jeep dealer that found over fifty problem codes. They cleared the codes and drove it for 180 miles over two weeks and could not get anything to duplicate. Some codes- service shifter, abs not communicating, engine light, no speedometer, sway bar service, service 4 wheel drive, cruise control off, remote start off, and more. They had me take it home and let them know if it continues. It did so I took it to a different mechanic and he came up with 72 codes and he couldn’t track any of them to a source. So I picked it up today and on the way home on the interstate curved overpass going 65 it suddenly veered to the right at the retaining wall. The power steering quite. It was all I could do to keep it from hitting the wall. If it would of been my wife driving she would of wrecked. I was almost home and was able to muscle it home barley able to turn into the drive way. After a while I went back outside and started it and the power steering worked just fine.
Additional Notes:
I have been having electrical problems with my jeep for a couple of months. I took it in to my jeep dealer that found over fifty problem codes. They cleared the codes and drove it for 180 miles over two weeks and could not get anything to duplicate. Some codes- service shifter, abs not communicating, engine light, no speedometer, sway bar service, service 4 wheel drive, cruise control off, remote start off, and more. They had me take it home and let them know if it continues. It did so I took it to a different mechanic and he came up with 72 codes and he couldn’t track any of them to a source. So I picked it up today and on the way home on the interstate curved overpass going 65 it suddenly veered to the right at the retaining wall. The power steering quite. It was all I could do to keep it from hitting the wall. If it would of been my wife driving she would of wrecked. I was almost home and was able to muscle it home barley able to turn into the drive way. After a while I went back outside and started it and the power steering worked just fine.
Mfg Campaign: 11595372
Recall Date: Jun 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I have been having electrical problems with my jeep for a couple of months. I took it in to my jeep dealer that found over fifty problem codes. They cleared the codes and drove it for 180 miles over two weeks and could not get anything to duplicate. Some codes- service shifter, abs not communicating, engine light, no speedometer, sway bar service, service 4 wheel drive, cruise control off, remote start off, and more. They had me take it home and let them know if it continues. It did so I took it to a different mechanic and he came up with 72 codes and he couldn’t track any of them to a source. So I picked it up today and on the way home on the interstate curved overpass going 65 it suddenly veered to the right at the retaining wall. The power steering quite. It was all I could do to keep it from hitting the wall. If it would of been my wife driving she would of wrecked. I was almost home and was able to muscle it home barley able to turn into the drive way. After a while I went back outside and started it and the power steering worked just fine.
Corrective Action:
I have been having electrical problems with my jeep for a couple of months. I took it in to my jeep dealer that found over fifty problem codes. They cleared the codes and drove it for 180 miles over two weeks and could not get anything to duplicate. Some codes- service shifter, abs not communicating, engine light, no speedometer, sway bar service, service 4 wheel drive, cruise control off, remote start off, and more. They had me take it home and let them know if it continues. It did so I took it to a different mechanic and he came up with 72 codes and he couldn’t track any of them to a source. So I picked it up today and on the way home on the interstate curved overpass going 65 it suddenly veered to the right at the retaining wall. The power steering quite. It was all I could do to keep it from hitting the wall. If it would of been my wife driving she would of wrecked. I was almost home and was able to muscle it home barley able to turn into the drive way. After a while I went back outside and started it and the power steering worked just fine.
Additional Notes:
I have been having electrical problems with my jeep for a couple of months. I took it in to my jeep dealer that found over fifty problem codes. They cleared the codes and drove it for 180 miles over two weeks and could not get anything to duplicate. Some codes- service shifter, abs not communicating, engine light, no speedometer, sway bar service, service 4 wheel drive, cruise control off, remote start off, and more. They had me take it home and let them know if it continues. It did so I took it to a different mechanic and he came up with 72 codes and he couldn’t track any of them to a source. So I picked it up today and on the way home on the interstate curved overpass going 65 it suddenly veered to the right at the retaining wall. The power steering quite. It was all I could do to keep it from hitting the wall. If it would of been my wife driving she would of wrecked. I was almost home and was able to muscle it home barley able to turn into the drive way. After a while I went back outside and started it and the power steering worked just fine.
Mfg Campaign: 11595372
Recall Date: Jun 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission while attempting to shift into reverse(R). The contact state that several unknown warning lights were illuminated. The vehicle was towed to the dealer where a diagnostic test was undetermined, and the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 93,000. The VIN was not available.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission while attempting to shift into reverse(R). The contact state that several unknown warning lights were illuminated. The vehicle was towed to the dealer where a diagnostic test was undetermined, and the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 93,000. The VIN was not available.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission while attempting to shift into reverse(R). The contact state that several unknown warning lights were illuminated. The vehicle was towed to the dealer where a diagnostic test was undetermined, and the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 93,000. The VIN was not available.
Mfg Campaign: 11594140
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS Module, confirm with dealer ship and automotive shop. Loss of power steering, lost use of drive shaft, car completely stalled on main road.
Corrective Action:
ABS Module, confirm with dealer ship and automotive shop. Loss of power steering, lost use of drive shaft, car completely stalled on main road.
Additional Notes:
ABS Module, confirm with dealer ship and automotive shop. Loss of power steering, lost use of drive shaft, car completely stalled on main road.
Mfg Campaign: 11591738
Recall Date: May 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS Module, confirm with dealer ship and automotive shop. Loss of power steering, lost use of drive shaft, car completely stalled on main road.
Corrective Action:
ABS Module, confirm with dealer ship and automotive shop. Loss of power steering, lost use of drive shaft, car completely stalled on main road.
Additional Notes:
ABS Module, confirm with dealer ship and automotive shop. Loss of power steering, lost use of drive shaft, car completely stalled on main road.
Mfg Campaign: 11591738
Recall Date: May 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ABS Module, confirm with dealer ship and automotive shop. Loss of power steering, lost use of drive shaft, car completely stalled on main road.
Corrective Action:
ABS Module, confirm with dealer ship and automotive shop. Loss of power steering, lost use of drive shaft, car completely stalled on main road.
Additional Notes:
ABS Module, confirm with dealer ship and automotive shop. Loss of power steering, lost use of drive shaft, car completely stalled on main road.
Mfg Campaign: 11591738
Recall Date: May 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the service transmission warning light illuminated, and the vehicle was unable to exceed 45 MPH. The contact stated that the failure occurred after the vehicle was repaired under NHTSA Campaign Number: 23V116000 (Power Train) was performed. The vehicle was taken to a local dealer however, the cause of the failure was not yet determined because the dealer could not retrieve a DTC code. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and several cases were opened. The failure mileage was approximately 69,000.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the service transmission warning light illuminated, and the vehicle was unable to exceed 45 MPH. The contact stated that the failure occurred after the vehicle was repaired under NHTSA Campaign Number: 23V116000 (Power Train) was performed. The vehicle was taken to a local dealer however, the cause of the failure was not yet determined because the dealer could not retrieve a DTC code. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and several cases were opened. The failure mileage was approximately 69,000.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the service transmission warning light illuminated, and the vehicle was unable to exceed 45 MPH. The contact stated that the failure occurred after the vehicle was repaired under NHTSA Campaign Number: 23V116000 (Power Train) was performed. The vehicle was taken to a local dealer however, the cause of the failure was not yet determined because the dealer could not retrieve a DTC code. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and several cases were opened. The failure mileage was approximately 69,000.
Mfg Campaign: 11589322
Recall Date: May 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at various speeds, and driving over a bumpy road surface, the vehicle started wobbling. No warning lights were illuminated. The vehicle was taken to a local dealer where the failure was diagnosed with steering damper failure. The contact was informed that the steering damper needed to be replaced. The vehicle was not repaired and remained at the dealer due to parts not being available. The manufacturer was made aware of the failure; however, no assistance was provided. The contact related the failure with Customer Satisfaction Notification Program: V41 Steering Damper. The failure mileage was 66,000.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at various speeds, and driving over a bumpy road surface, the vehicle started wobbling. No warning lights were illuminated. The vehicle was taken to a local dealer where the failure was diagnosed with steering damper failure. The contact was informed that the steering damper needed to be replaced. The vehicle was not repaired and remained at the dealer due to parts not being available. The manufacturer was made aware of the failure; however, no assistance was provided. The contact related the failure with Customer Satisfaction Notification Program: V41 Steering Damper. The failure mileage was 66,000.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at various speeds, and driving over a bumpy road surface, the vehicle started wobbling. No warning lights were illuminated. The vehicle was taken to a local dealer where the failure was diagnosed with steering damper failure. The contact was informed that the steering damper needed to be replaced. The vehicle was not repaired and remained at the dealer due to parts not being available. The manufacturer was made aware of the failure; however, no assistance was provided. The contact related the failure with Customer Satisfaction Notification Program: V41 Steering Damper. The failure mileage was 66,000.
Mfg Campaign: 11589062
Recall Date: May 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Several electrical issues, vehicle issues tying back to the CAN BUSS. The vehicle throws several codes and several components quit working. I lost powering steering at 80 M.P.H and had to fight the vehicle not to wreck out. Then the power steering comes back to function again almost causing me to wreck out. Traction control also stops working when this issue occurs, which is also incredibly dangerous. The vehicle then starts jerking and becoming unresponsive. New batteries, changed Can Buss connectors and no solution. There are hundreds of reported issues with this on the forums. Chrysler and Fiat should be held responsible. These issues are going to be the cause of someone's death. Just because this incident did not involve a "crash, fire or death" does not mean the next will not.
Corrective Action:
Several electrical issues, vehicle issues tying back to the CAN BUSS. The vehicle throws several codes and several components quit working. I lost powering steering at 80 M.P.H and had to fight the vehicle not to wreck out. Then the power steering comes back to function again almost causing me to wreck out. Traction control also stops working when this issue occurs, which is also incredibly dangerous. The vehicle then starts jerking and becoming unresponsive. New batteries, changed Can Buss connectors and no solution. There are hundreds of reported issues with this on the forums. Chrysler and Fiat should be held responsible. These issues are going to be the cause of someone's death. Just because this incident did not involve a "crash, fire or death" does not mean the next will not.
Additional Notes:
Several electrical issues, vehicle issues tying back to the CAN BUSS. The vehicle throws several codes and several components quit working. I lost powering steering at 80 M.P.H and had to fight the vehicle not to wreck out. Then the power steering comes back to function again almost causing me to wreck out. Traction control also stops working when this issue occurs, which is also incredibly dangerous. The vehicle then starts jerking and becoming unresponsive. New batteries, changed Can Buss connectors and no solution. There are hundreds of reported issues with this on the forums. Chrysler and Fiat should be held responsible. These issues are going to be the cause of someone's death. Just because this incident did not involve a "crash, fire or death" does not mean the next will not.
Mfg Campaign: 11588441
Recall Date: May 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Several electrical issues, vehicle issues tying back to the CAN BUSS. The vehicle throws several codes and several components quit working. I lost powering steering at 80 M.P.H and had to fight the vehicle not to wreck out. Then the power steering comes back to function again almost causing me to wreck out. Traction control also stops working when this issue occurs, which is also incredibly dangerous. The vehicle then starts jerking and becoming unresponsive. New batteries, changed Can Buss connectors and no solution. There are hundreds of reported issues with this on the forums. Chrysler and Fiat should be held responsible. These issues are going to be the cause of someone's death. Just because this incident did not involve a "crash, fire or death" does not mean the next will not.
Corrective Action:
Several electrical issues, vehicle issues tying back to the CAN BUSS. The vehicle throws several codes and several components quit working. I lost powering steering at 80 M.P.H and had to fight the vehicle not to wreck out. Then the power steering comes back to function again almost causing me to wreck out. Traction control also stops working when this issue occurs, which is also incredibly dangerous. The vehicle then starts jerking and becoming unresponsive. New batteries, changed Can Buss connectors and no solution. There are hundreds of reported issues with this on the forums. Chrysler and Fiat should be held responsible. These issues are going to be the cause of someone's death. Just because this incident did not involve a "crash, fire or death" does not mean the next will not.
Additional Notes:
Several electrical issues, vehicle issues tying back to the CAN BUSS. The vehicle throws several codes and several components quit working. I lost powering steering at 80 M.P.H and had to fight the vehicle not to wreck out. Then the power steering comes back to function again almost causing me to wreck out. Traction control also stops working when this issue occurs, which is also incredibly dangerous. The vehicle then starts jerking and becoming unresponsive. New batteries, changed Can Buss connectors and no solution. There are hundreds of reported issues with this on the forums. Chrysler and Fiat should be held responsible. These issues are going to be the cause of someone's death. Just because this incident did not involve a "crash, fire or death" does not mean the next will not.
Mfg Campaign: 11588441
Recall Date: May 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The parking brake randomly failed. It was working as designed, and then the next time I went to use it the lever had zero resistance and would not hold the vehicle. I am currently looking at getting it repaired but have to park it in gear to keep it from rolling away when parked (6mt).
Corrective Action:
The parking brake randomly failed. It was working as designed, and then the next time I went to use it the lever had zero resistance and would not hold the vehicle. I am currently looking at getting it repaired but have to park it in gear to keep it from rolling away when parked (6mt).
Additional Notes:
The parking brake randomly failed. It was working as designed, and then the next time I went to use it the lever had zero resistance and would not hold the vehicle. I am currently looking at getting it repaired but have to park it in gear to keep it from rolling away when parked (6mt).
Mfg Campaign: 11588299
Recall Date: May 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VIN [XXX] Hi everyone, I’m new to the group and hoping for some guidance and support. I tried to message Jeep Cares but the message button does not appear on their profile name. I bought my 2018 Jeep wrangler JKU Rubicon December 2021 with 29k miles on it and by May 2022 my clutch blew out with only 32k miles on it! They said it was the worst they’ve seen (doubt it) and would not cover it. In fact, they wanted $4k to replace it with a mopar one. I told them where to go and bought a centerforce dual friction and had it installed at a local shop for $3,700. I chose centerforce to avoid having issues again with the mopar one. Everything was fine till the rear main seal went out and had to be replaced under warranty. When I got it back there was a ticking noise at the top of the clutch pedal and they didn’t even put the heat shield back in so the cab was hot as hell. I ended up paying a local shop to put the heat shield back in since the dealer said they were behind and would take months. Now here I am a year later. The dealer just installed a new engine under warranty after only 47k miles on the original. They just called to tell me the work is done but btw…the clutch is blown. I told them there’s no way in hell that’s possible since I just put on in on May 2022. I reminded them I reported the noise back when I got it back from the rear main seal being done. I was then told she was going to “talk to her manager “. The next call was to tell me “sorry, we can’t do anything and it’s dangerous to drive it the way it is. I had no other choice but to authorize another clutch. I can’t afford to spend another $3,700. I’ve driven a clutch since I was 12 on my grandpas farm. This is absurd. Every vehicle I’ve had has been clutch and never had a problem till I bought this one. Where do I start? Not only should they put a new one in now but they should also reimburse me for the last one! Why is this happening and how do I prevent it again? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Corrective Action:
VIN [XXX] Hi everyone, I’m new to the group and hoping for some guidance and support. I tried to message Jeep Cares but the message button does not appear on their profile name. I bought my 2018 Jeep wrangler JKU Rubicon December 2021 with 29k miles on it and by May 2022 my clutch blew out with only 32k miles on it! They said it was the worst they’ve seen (doubt it) and would not cover it. In fact, they wanted $4k to replace it with a mopar one. I told them where to go and bought a centerforce dual friction and had it installed at a local shop for $3,700. I chose centerforce to avoid having issues again with the mopar one. Everything was fine till the rear main seal went out and had to be replaced under warranty. When I got it back there was a ticking noise at the top of the clutch pedal and they didn’t even put the heat shield back in so the cab was hot as hell. I ended up paying a local shop to put the heat shield back in since the dealer said they were behind and would take months. Now here I am a year later. The dealer just installed a new engine under warranty after only 47k miles on the original. They just called to tell me the work is done but btw…the clutch is blown. I told them there’s no way in hell that’s possible since I just put on in on May 2022. I reminded them I reported the noise back when I got it back from the rear main seal being done. I was then told she was going to “talk to her manager “. The next call was to tell me “sorry, we can’t do anything and it’s dangerous to drive it the way it is. I had no other choice but to authorize another clutch. I can’t afford to spend another $3,700. I’ve driven a clutch since I was 12 on my grandpas farm. This is absurd. Every vehicle I’ve had has been clutch and never had a problem till I bought this one. Where do I start? Not only should they put a new one in now but they should also reimburse me for the last one! Why is this happening and how do I prevent it again? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Additional Notes:
VIN [XXX] Hi everyone, I’m new to the group and hoping for some guidance and support. I tried to message Jeep Cares but the message button does not appear on their profile name. I bought my 2018 Jeep wrangler JKU Rubicon December 2021 with 29k miles on it and by May 2022 my clutch blew out with only 32k miles on it! They said it was the worst they’ve seen (doubt it) and would not cover it. In fact, they wanted $4k to replace it with a mopar one. I told them where to go and bought a centerforce dual friction and had it installed at a local shop for $3,700. I chose centerforce to avoid having issues again with the mopar one. Everything was fine till the rear main seal went out and had to be replaced under warranty. When I got it back there was a ticking noise at the top of the clutch pedal and they didn’t even put the heat shield back in so the cab was hot as hell. I ended up paying a local shop to put the heat shield back in since the dealer said they were behind and would take months. Now here I am a year later. The dealer just installed a new engine under warranty after only 47k miles on the original. They just called to tell me the work is done but btw…the clutch is blown. I told them there’s no way in hell that’s possible since I just put on in on May 2022. I reminded them I reported the noise back when I got it back from the rear main seal being done. I was then told she was going to “talk to her manager “. The next call was to tell me “sorry, we can’t do anything and it’s dangerous to drive it the way it is. I had no other choice but to authorize another clutch. I can’t afford to spend another $3,700. I’ve driven a clutch since I was 12 on my grandpas farm. This is absurd. Every vehicle I’ve had has been clutch and never had a problem till I bought this one. Where do I start? Not only should they put a new one in now but they should also reimburse me for the last one! Why is this happening and how do I prevent it again? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Mfg Campaign: 11588090
Recall Date: May 10, 2024
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