Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AT 60-65 MPH ON TWO LANE ROAD I HAVE TO PUT CONSTANT INPUT INTO THE STEERING TO KEEP THE CAR TRACKING IN THE LANE. THE PLAY IN THE STEERING IS EXCESSIVE. I HAVE HAD THE VEHICLE IN SERVICE 3 TIMES BUT IT HAS NOT BEEN REPAIRED. I WAS INFORMED ON MY LAST SERVICE SPOT. THAT THEY WERE AWARE OF A PROBLEM BUT HAD NO SOLUTION AT THIS TIME.
Corrective Action:
AT 60-65 MPH ON TWO LANE ROAD I HAVE TO PUT CONSTANT INPUT INTO THE STEERING TO KEEP THE CAR TRACKING IN THE LANE. THE PLAY IN THE STEERING IS EXCESSIVE. I HAVE HAD THE VEHICLE IN SERVICE 3 TIMES BUT IT HAS NOT BEEN REPAIRED. I WAS INFORMED ON MY LAST SERVICE SPOT. THAT THEY WERE AWARE OF A PROBLEM BUT HAD NO SOLUTION AT THIS TIME.
Additional Notes:
AT 60-65 MPH ON TWO LANE ROAD I HAVE TO PUT CONSTANT INPUT INTO THE STEERING TO KEEP THE CAR TRACKING IN THE LANE. THE PLAY IN THE STEERING IS EXCESSIVE. I HAVE HAD THE VEHICLE IN SERVICE 3 TIMES BUT IT HAS NOT BEEN REPAIRED. I WAS INFORMED ON MY LAST SERVICE SPOT. THAT THEY WERE AWARE OF A PROBLEM BUT HAD NO SOLUTION AT THIS TIME.
Mfg Campaign: 11206973
Recall Date: May 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE STEERING WHEEL HAD BEEN LOOSE AND UNRESPONSIVE. THE DEALER CHARLIE'S DODGE CHRYSLER JEEP RAM (725 ILLINOIS AVE MAUMEE, OH 43537, (419) 893-0241) INDICATED THAT THE SAFETY PROBLEM WAS A KNOWN ISSUE FROM THE MANUFACTURER BUT THAT A PERMANENT REMEDY HAD NOT BEEN DETERMINED. THE DEALER REPLACED THE STEERING DAMPER HOWEVER, THE FAILURE RECURRED AND THE SECOND REPAIR WAS TO REPLACE THE STEERING GEAR BOX, THEY UPDATED THE TRAC BAR AND REALIGNED THE VEHICLE BUT THE UNSTABLE STEERING CONDITION CONTINUED. A DISTRICT MGR. AND THE SERVICE CENTER MGR. TEST DROVE THE VEHICLE, PROVIDED NO TECHNICAL GUIDANCE AS THE DISCRETION WAS FROM THE MANUFACTURER TO DETERMINE A REMEDY. THE VEHICLE WAS NOT REPAIRED YET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, HAD ISSUED A RECALL CAMPAIGN FOR NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING) HOWEVER THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO THE RECALL BECAUSE IT WAS EXCLUDED BY THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE 245.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE STEERING WHEEL HAD BEEN LOOSE AND UNRESPONSIVE. THE DEALER CHARLIE'S DODGE CHRYSLER JEEP RAM (725 ILLINOIS AVE MAUMEE, OH 43537, (419) 893-0241) INDICATED THAT THE SAFETY PROBLEM WAS A KNOWN ISSUE FROM THE MANUFACTURER BUT THAT A PERMANENT REMEDY HAD NOT BEEN DETERMINED. THE DEALER REPLACED THE STEERING DAMPER HOWEVER, THE FAILURE RECURRED AND THE SECOND REPAIR WAS TO REPLACE THE STEERING GEAR BOX, THEY UPDATED THE TRAC BAR AND REALIGNED THE VEHICLE BUT THE UNSTABLE STEERING CONDITION CONTINUED. A DISTRICT MGR. AND THE SERVICE CENTER MGR. TEST DROVE THE VEHICLE, PROVIDED NO TECHNICAL GUIDANCE AS THE DISCRETION WAS FROM THE MANUFACTURER TO DETERMINE A REMEDY. THE VEHICLE WAS NOT REPAIRED YET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, HAD ISSUED A RECALL CAMPAIGN FOR NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING) HOWEVER THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO THE RECALL BECAUSE IT WAS EXCLUDED BY THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE 245.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE STEERING WHEEL HAD BEEN LOOSE AND UNRESPONSIVE. THE DEALER CHARLIE'S DODGE CHRYSLER JEEP RAM (725 ILLINOIS AVE MAUMEE, OH 43537, (419) 893-0241) INDICATED THAT THE SAFETY PROBLEM WAS A KNOWN ISSUE FROM THE MANUFACTURER BUT THAT A PERMANENT REMEDY HAD NOT BEEN DETERMINED. THE DEALER REPLACED THE STEERING DAMPER HOWEVER, THE FAILURE RECURRED AND THE SECOND REPAIR WAS TO REPLACE THE STEERING GEAR BOX, THEY UPDATED THE TRAC BAR AND REALIGNED THE VEHICLE BUT THE UNSTABLE STEERING CONDITION CONTINUED. A DISTRICT MGR. AND THE SERVICE CENTER MGR. TEST DROVE THE VEHICLE, PROVIDED NO TECHNICAL GUIDANCE AS THE DISCRETION WAS FROM THE MANUFACTURER TO DETERMINE A REMEDY. THE VEHICLE WAS NOT REPAIRED YET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, HAD ISSUED A RECALL CAMPAIGN FOR NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING) HOWEVER THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO THE RECALL BECAUSE IT WAS EXCLUDED BY THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE 245.
Mfg Campaign: 11206867
Recall Date: May 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VIOLENT STEERING WHEEL SHAKING AND FRONT END STEERING SHAKING WHEN DRIVING OVER ROAD IMPERFECTIONS OVER 60 MPH. LOOSE AND WANDERING STEERING RESULTING IN MULTIPLE STEERING CORRECTIONS TO REMAIN STRAIGHT IN LINE ON A FLAT STRAIGHT AND LEVELED SURFACE. WRANGLER WAS IN DEALERSHIP FOR MORE THAN 40 DAYS TOTAL FOR BACKORDERED PARTS AND REPAIRS. WRANGLER PICKED UP TODAY AFTER 3RD VISIT. STEERING DAMPER REPLACED FOR 2ND TIME. DRIVER SIDE SHOCK ABSORBER REPLACED. VIOLENT SHAKING HAS BEEN RESOLVED SO FAR. BUT LOOSE AND INDIRECT STEERING IS STILL PRESENT. VIDEOS AVAILABLE UPON REQUEST.
Corrective Action:
VIOLENT STEERING WHEEL SHAKING AND FRONT END STEERING SHAKING WHEN DRIVING OVER ROAD IMPERFECTIONS OVER 60 MPH. LOOSE AND WANDERING STEERING RESULTING IN MULTIPLE STEERING CORRECTIONS TO REMAIN STRAIGHT IN LINE ON A FLAT STRAIGHT AND LEVELED SURFACE. WRANGLER WAS IN DEALERSHIP FOR MORE THAN 40 DAYS TOTAL FOR BACKORDERED PARTS AND REPAIRS. WRANGLER PICKED UP TODAY AFTER 3RD VISIT. STEERING DAMPER REPLACED FOR 2ND TIME. DRIVER SIDE SHOCK ABSORBER REPLACED. VIOLENT SHAKING HAS BEEN RESOLVED SO FAR. BUT LOOSE AND INDIRECT STEERING IS STILL PRESENT. VIDEOS AVAILABLE UPON REQUEST.
Additional Notes:
VIOLENT STEERING WHEEL SHAKING AND FRONT END STEERING SHAKING WHEN DRIVING OVER ROAD IMPERFECTIONS OVER 60 MPH. LOOSE AND WANDERING STEERING RESULTING IN MULTIPLE STEERING CORRECTIONS TO REMAIN STRAIGHT IN LINE ON A FLAT STRAIGHT AND LEVELED SURFACE. WRANGLER WAS IN DEALERSHIP FOR MORE THAN 40 DAYS TOTAL FOR BACKORDERED PARTS AND REPAIRS. WRANGLER PICKED UP TODAY AFTER 3RD VISIT. STEERING DAMPER REPLACED FOR 2ND TIME. DRIVER SIDE SHOCK ABSORBER REPLACED. VIOLENT SHAKING HAS BEEN RESOLVED SO FAR. BUT LOOSE AND INDIRECT STEERING IS STILL PRESENT. VIDEOS AVAILABLE UPON REQUEST.
Mfg Campaign: 11206377
Recall Date: May 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
VIOLENT STEERING WHEEL SHAKING AND FRONT END STEERING SHAKING WHEN DRIVING OVER ROAD IMPERFECTIONS OVER 60 MPH. LOOSE AND WANDERING STEERING RESULTING IN MULTIPLE STEERING CORRECTIONS TO REMAIN STRAIGHT IN LINE ON A FLAT STRAIGHT AND LEVELED SURFACE. WRANGLER WAS IN DEALERSHIP FOR MORE THAN 40 DAYS TOTAL FOR BACKORDERED PARTS AND REPAIRS. WRANGLER PICKED UP TODAY AFTER 3RD VISIT. STEERING DAMPER REPLACED FOR 2ND TIME. DRIVER SIDE SHOCK ABSORBER REPLACED. VIOLENT SHAKING HAS BEEN RESOLVED SO FAR. BUT LOOSE AND INDIRECT STEERING IS STILL PRESENT. VIDEOS AVAILABLE UPON REQUEST.
Corrective Action:
VIOLENT STEERING WHEEL SHAKING AND FRONT END STEERING SHAKING WHEN DRIVING OVER ROAD IMPERFECTIONS OVER 60 MPH. LOOSE AND WANDERING STEERING RESULTING IN MULTIPLE STEERING CORRECTIONS TO REMAIN STRAIGHT IN LINE ON A FLAT STRAIGHT AND LEVELED SURFACE. WRANGLER WAS IN DEALERSHIP FOR MORE THAN 40 DAYS TOTAL FOR BACKORDERED PARTS AND REPAIRS. WRANGLER PICKED UP TODAY AFTER 3RD VISIT. STEERING DAMPER REPLACED FOR 2ND TIME. DRIVER SIDE SHOCK ABSORBER REPLACED. VIOLENT SHAKING HAS BEEN RESOLVED SO FAR. BUT LOOSE AND INDIRECT STEERING IS STILL PRESENT. VIDEOS AVAILABLE UPON REQUEST.
Additional Notes:
VIOLENT STEERING WHEEL SHAKING AND FRONT END STEERING SHAKING WHEN DRIVING OVER ROAD IMPERFECTIONS OVER 60 MPH. LOOSE AND WANDERING STEERING RESULTING IN MULTIPLE STEERING CORRECTIONS TO REMAIN STRAIGHT IN LINE ON A FLAT STRAIGHT AND LEVELED SURFACE. WRANGLER WAS IN DEALERSHIP FOR MORE THAN 40 DAYS TOTAL FOR BACKORDERED PARTS AND REPAIRS. WRANGLER PICKED UP TODAY AFTER 3RD VISIT. STEERING DAMPER REPLACED FOR 2ND TIME. DRIVER SIDE SHOCK ABSORBER REPLACED. VIOLENT SHAKING HAS BEEN RESOLVED SO FAR. BUT LOOSE AND INDIRECT STEERING IS STILL PRESENT. VIDEOS AVAILABLE UPON REQUEST.
Mfg Campaign: 11206377
Recall Date: May 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ISSUE WITH THE UCONNECT OPERATING SYSTEM. SYSTEM CONTINUALLY FREEZES AND FAILS TO RESPOND WHILE DRIVING. BACKUP CAMERA FREEZES AND AT TIMES DOES NOT TURN ON WHEN BACKING. APPLE CAR PLAY AND ANDROID AUTO MALFUNCTIONS. THE CALLS STAY CONNECTED BUT DROP FROM THE IN-CAR AUDIO BACK TO THE PHONE FORCING YOU TO UNPLUG AND THEN PLUG BACK IN THE PHONE WHILE DRIVING. SYSTEM OPERATES MOST OF THE CARS ELECTRICAL FUNCTIONS. BEEN IN FOR SERVICE 3 TIMES AND HAVE SHOWN PROOF OF MALFUNCTION AND CHRYSLER AND DEALER REFUSE TO REPLACE UNIT. CHRYSLER SAYS THE PHONES AND CARRIERS ARE THE ISSUE. SYSTEM FAILS WITH BOTH IPHONE 7 ON VERIZON AND SAMSUNG NOTE 8 ON T-MOBILE. IT IS ILLEGAL TO OPERATE A MOTOR VEHICLE IN GEORGIA AND USE YOUR CELL PHONE AT THE SAME TIME AND THE SYSTEM FAILURE PUTS YOU AT RISK WHEN YOU ARE REQUIRED TO UNCONNECT AND RECONNECT PHONE WHILE DRIVING.
Corrective Action:
ISSUE WITH THE UCONNECT OPERATING SYSTEM. SYSTEM CONTINUALLY FREEZES AND FAILS TO RESPOND WHILE DRIVING. BACKUP CAMERA FREEZES AND AT TIMES DOES NOT TURN ON WHEN BACKING. APPLE CAR PLAY AND ANDROID AUTO MALFUNCTIONS. THE CALLS STAY CONNECTED BUT DROP FROM THE IN-CAR AUDIO BACK TO THE PHONE FORCING YOU TO UNPLUG AND THEN PLUG BACK IN THE PHONE WHILE DRIVING. SYSTEM OPERATES MOST OF THE CARS ELECTRICAL FUNCTIONS. BEEN IN FOR SERVICE 3 TIMES AND HAVE SHOWN PROOF OF MALFUNCTION AND CHRYSLER AND DEALER REFUSE TO REPLACE UNIT. CHRYSLER SAYS THE PHONES AND CARRIERS ARE THE ISSUE. SYSTEM FAILS WITH BOTH IPHONE 7 ON VERIZON AND SAMSUNG NOTE 8 ON T-MOBILE. IT IS ILLEGAL TO OPERATE A MOTOR VEHICLE IN GEORGIA AND USE YOUR CELL PHONE AT THE SAME TIME AND THE SYSTEM FAILURE PUTS YOU AT RISK WHEN YOU ARE REQUIRED TO UNCONNECT AND RECONNECT PHONE WHILE DRIVING.
Additional Notes:
ISSUE WITH THE UCONNECT OPERATING SYSTEM. SYSTEM CONTINUALLY FREEZES AND FAILS TO RESPOND WHILE DRIVING. BACKUP CAMERA FREEZES AND AT TIMES DOES NOT TURN ON WHEN BACKING. APPLE CAR PLAY AND ANDROID AUTO MALFUNCTIONS. THE CALLS STAY CONNECTED BUT DROP FROM THE IN-CAR AUDIO BACK TO THE PHONE FORCING YOU TO UNPLUG AND THEN PLUG BACK IN THE PHONE WHILE DRIVING. SYSTEM OPERATES MOST OF THE CARS ELECTRICAL FUNCTIONS. BEEN IN FOR SERVICE 3 TIMES AND HAVE SHOWN PROOF OF MALFUNCTION AND CHRYSLER AND DEALER REFUSE TO REPLACE UNIT. CHRYSLER SAYS THE PHONES AND CARRIERS ARE THE ISSUE. SYSTEM FAILS WITH BOTH IPHONE 7 ON VERIZON AND SAMSUNG NOTE 8 ON T-MOBILE. IT IS ILLEGAL TO OPERATE A MOTOR VEHICLE IN GEORGIA AND USE YOUR CELL PHONE AT THE SAME TIME AND THE SYSTEM FAILURE PUTS YOU AT RISK WHEN YOU ARE REQUIRED TO UNCONNECT AND RECONNECT PHONE WHILE DRIVING.
Mfg Campaign: 11206394
Recall Date: May 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ISSUE WITH THE UCONNECT OPERATING SYSTEM. SYSTEM CONTINUALLY FREEZES AND FAILS TO RESPOND WHILE DRIVING. BACKUP CAMERA FREEZES AND AT TIMES DOES NOT TURN ON WHEN BACKING. APPLE CAR PLAY AND ANDROID AUTO MALFUNCTIONS. THE CALLS STAY CONNECTED BUT DROP FROM THE IN-CAR AUDIO BACK TO THE PHONE FORCING YOU TO UNPLUG AND THEN PLUG BACK IN THE PHONE WHILE DRIVING. SYSTEM OPERATES MOST OF THE CARS ELECTRICAL FUNCTIONS. BEEN IN FOR SERVICE 3 TIMES AND HAVE SHOWN PROOF OF MALFUNCTION AND CHRYSLER AND DEALER REFUSE TO REPLACE UNIT. CHRYSLER SAYS THE PHONES AND CARRIERS ARE THE ISSUE. SYSTEM FAILS WITH BOTH IPHONE 7 ON VERIZON AND SAMSUNG NOTE 8 ON T-MOBILE. IT IS ILLEGAL TO OPERATE A MOTOR VEHICLE IN GEORGIA AND USE YOUR CELL PHONE AT THE SAME TIME AND THE SYSTEM FAILURE PUTS YOU AT RISK WHEN YOU ARE REQUIRED TO UNCONNECT AND RECONNECT PHONE WHILE DRIVING.
Corrective Action:
ISSUE WITH THE UCONNECT OPERATING SYSTEM. SYSTEM CONTINUALLY FREEZES AND FAILS TO RESPOND WHILE DRIVING. BACKUP CAMERA FREEZES AND AT TIMES DOES NOT TURN ON WHEN BACKING. APPLE CAR PLAY AND ANDROID AUTO MALFUNCTIONS. THE CALLS STAY CONNECTED BUT DROP FROM THE IN-CAR AUDIO BACK TO THE PHONE FORCING YOU TO UNPLUG AND THEN PLUG BACK IN THE PHONE WHILE DRIVING. SYSTEM OPERATES MOST OF THE CARS ELECTRICAL FUNCTIONS. BEEN IN FOR SERVICE 3 TIMES AND HAVE SHOWN PROOF OF MALFUNCTION AND CHRYSLER AND DEALER REFUSE TO REPLACE UNIT. CHRYSLER SAYS THE PHONES AND CARRIERS ARE THE ISSUE. SYSTEM FAILS WITH BOTH IPHONE 7 ON VERIZON AND SAMSUNG NOTE 8 ON T-MOBILE. IT IS ILLEGAL TO OPERATE A MOTOR VEHICLE IN GEORGIA AND USE YOUR CELL PHONE AT THE SAME TIME AND THE SYSTEM FAILURE PUTS YOU AT RISK WHEN YOU ARE REQUIRED TO UNCONNECT AND RECONNECT PHONE WHILE DRIVING.
Additional Notes:
ISSUE WITH THE UCONNECT OPERATING SYSTEM. SYSTEM CONTINUALLY FREEZES AND FAILS TO RESPOND WHILE DRIVING. BACKUP CAMERA FREEZES AND AT TIMES DOES NOT TURN ON WHEN BACKING. APPLE CAR PLAY AND ANDROID AUTO MALFUNCTIONS. THE CALLS STAY CONNECTED BUT DROP FROM THE IN-CAR AUDIO BACK TO THE PHONE FORCING YOU TO UNPLUG AND THEN PLUG BACK IN THE PHONE WHILE DRIVING. SYSTEM OPERATES MOST OF THE CARS ELECTRICAL FUNCTIONS. BEEN IN FOR SERVICE 3 TIMES AND HAVE SHOWN PROOF OF MALFUNCTION AND CHRYSLER AND DEALER REFUSE TO REPLACE UNIT. CHRYSLER SAYS THE PHONES AND CARRIERS ARE THE ISSUE. SYSTEM FAILS WITH BOTH IPHONE 7 ON VERIZON AND SAMSUNG NOTE 8 ON T-MOBILE. IT IS ILLEGAL TO OPERATE A MOTOR VEHICLE IN GEORGIA AND USE YOUR CELL PHONE AT THE SAME TIME AND THE SYSTEM FAILURE PUTS YOU AT RISK WHEN YOU ARE REQUIRED TO UNCONNECT AND RECONNECT PHONE WHILE DRIVING.
Mfg Campaign: 11206394
Recall Date: May 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE AT HIGHWAY SPEEDS, THE STEERING WOBBLES ON BUMPS.
Corrective Action:
WHILE AT HIGHWAY SPEEDS, THE STEERING WOBBLES ON BUMPS.
Additional Notes:
WHILE AT HIGHWAY SPEEDS, THE STEERING WOBBLES ON BUMPS.
Mfg Campaign: 11206440
Recall Date: May 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING THE STEERING IS LOOSE, THE VEHICLE WANDERS AND IS DIFFICULT TO MAINTAIN MY LANE AT HIGHWAY SPEEDS. IT HAS BEEN TO THE DEALER 5 TIMES FOR THIS ISSUE.THEY HAVE COMPLETED THE TSB CONCERNING THE ISSUE AND IT HAS NOT REPAIRED THE PROBLEM. THIS NEEDS TO BE INVESTIGATED AND REPAIRED BEFORE SOMEONE IS HURT OR KILLED BECAUSE OF IT. MY VEHICLE IS CURRENTLY PARKED BECAUSE MY WIFE IS AFRAID TO DRIVE IT.
Corrective Action:
WHILE DRIVING THE STEERING IS LOOSE, THE VEHICLE WANDERS AND IS DIFFICULT TO MAINTAIN MY LANE AT HIGHWAY SPEEDS. IT HAS BEEN TO THE DEALER 5 TIMES FOR THIS ISSUE.THEY HAVE COMPLETED THE TSB CONCERNING THE ISSUE AND IT HAS NOT REPAIRED THE PROBLEM. THIS NEEDS TO BE INVESTIGATED AND REPAIRED BEFORE SOMEONE IS HURT OR KILLED BECAUSE OF IT. MY VEHICLE IS CURRENTLY PARKED BECAUSE MY WIFE IS AFRAID TO DRIVE IT.
Additional Notes:
WHILE DRIVING THE STEERING IS LOOSE, THE VEHICLE WANDERS AND IS DIFFICULT TO MAINTAIN MY LANE AT HIGHWAY SPEEDS. IT HAS BEEN TO THE DEALER 5 TIMES FOR THIS ISSUE.THEY HAVE COMPLETED THE TSB CONCERNING THE ISSUE AND IT HAS NOT REPAIRED THE PROBLEM. THIS NEEDS TO BE INVESTIGATED AND REPAIRED BEFORE SOMEONE IS HURT OR KILLED BECAUSE OF IT. MY VEHICLE IS CURRENTLY PARKED BECAUSE MY WIFE IS AFRAID TO DRIVE IT.
Mfg Campaign: 11206451
Recall Date: May 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WON'T START. ISSUE STARTED ON 5/6/2019 WHEN I GET TO MY WORK PARK THE CAR AND AT THE TIME TO GO HOME CAR DIDN'T START. VEHICLE WAS COMPLETELY STOPPED WITH TRANSMISSION IN P, DOORS CLOSED, PUSHED THE BRAKE PEDAL AND THE START BUTTON AND NOT START. ALL DASHBOARD LIGHTS ARE ON I'M ABLE TO TURN THE LIGHTS ON, FOG LIGHTS AND STEREO. I HAVE REPLACED THE BATTERY OF THE KEY TO ELIMINATE THAT VARIABLE IT DIDN'T WORK. TRIED TO START IT WITH THE NOSE OF THE KEY AT THE START BUTTON, NOT WORK. I LEFT THE VEHICLE AND DRIVE AWAY FROM IT LIKE 1-MILE DISTANCE CAME BACK AND THE VEHICLE STARTED. THIS ISSUE KEEPS HAPPENING EVERY SINGLE DAY, IN THE MORNING, AFTER WORK, ANY TIME. AND TODAY 5/9/19 THE CHECK ENGINE LIGHT TURNED ON. VEHICLE WON'T START RANDOMLY. NEED A SOLUTION ASAP.
Corrective Action:
VEHICLE WON'T START. ISSUE STARTED ON 5/6/2019 WHEN I GET TO MY WORK PARK THE CAR AND AT THE TIME TO GO HOME CAR DIDN'T START. VEHICLE WAS COMPLETELY STOPPED WITH TRANSMISSION IN P, DOORS CLOSED, PUSHED THE BRAKE PEDAL AND THE START BUTTON AND NOT START. ALL DASHBOARD LIGHTS ARE ON I'M ABLE TO TURN THE LIGHTS ON, FOG LIGHTS AND STEREO. I HAVE REPLACED THE BATTERY OF THE KEY TO ELIMINATE THAT VARIABLE IT DIDN'T WORK. TRIED TO START IT WITH THE NOSE OF THE KEY AT THE START BUTTON, NOT WORK. I LEFT THE VEHICLE AND DRIVE AWAY FROM IT LIKE 1-MILE DISTANCE CAME BACK AND THE VEHICLE STARTED. THIS ISSUE KEEPS HAPPENING EVERY SINGLE DAY, IN THE MORNING, AFTER WORK, ANY TIME. AND TODAY 5/9/19 THE CHECK ENGINE LIGHT TURNED ON. VEHICLE WON'T START RANDOMLY. NEED A SOLUTION ASAP.
Additional Notes:
VEHICLE WON'T START. ISSUE STARTED ON 5/6/2019 WHEN I GET TO MY WORK PARK THE CAR AND AT THE TIME TO GO HOME CAR DIDN'T START. VEHICLE WAS COMPLETELY STOPPED WITH TRANSMISSION IN P, DOORS CLOSED, PUSHED THE BRAKE PEDAL AND THE START BUTTON AND NOT START. ALL DASHBOARD LIGHTS ARE ON I'M ABLE TO TURN THE LIGHTS ON, FOG LIGHTS AND STEREO. I HAVE REPLACED THE BATTERY OF THE KEY TO ELIMINATE THAT VARIABLE IT DIDN'T WORK. TRIED TO START IT WITH THE NOSE OF THE KEY AT THE START BUTTON, NOT WORK. I LEFT THE VEHICLE AND DRIVE AWAY FROM IT LIKE 1-MILE DISTANCE CAME BACK AND THE VEHICLE STARTED. THIS ISSUE KEEPS HAPPENING EVERY SINGLE DAY, IN THE MORNING, AFTER WORK, ANY TIME. AND TODAY 5/9/19 THE CHECK ENGINE LIGHT TURNED ON. VEHICLE WON'T START RANDOMLY. NEED A SOLUTION ASAP.
Mfg Campaign: 11206593
Recall Date: May 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL LOCKING UP WHILE DRIVING CAUSING THE VEHICLE TO NOT TURN LEFT. ALSO LOTS OF PLAY IN THE STEERING CAUSING THE VEHICLE TO SWAY.
Corrective Action:
STEERING WHEEL LOCKING UP WHILE DRIVING CAUSING THE VEHICLE TO NOT TURN LEFT. ALSO LOTS OF PLAY IN THE STEERING CAUSING THE VEHICLE TO SWAY.
Additional Notes:
STEERING WHEEL LOCKING UP WHILE DRIVING CAUSING THE VEHICLE TO NOT TURN LEFT. ALSO LOTS OF PLAY IN THE STEERING CAUSING THE VEHICLE TO SWAY.
Mfg Campaign: 11206626
Recall Date: May 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING IS LOOSE AND VEHICLE IS DIFFICULT TO DRIVE STRAIGHT. VEHICLE WANDERS AROUND THE ROAD AND CAUSES VEHICLE TO SWAY INTO OTHER LANES.
Corrective Action:
STEERING IS LOOSE AND VEHICLE IS DIFFICULT TO DRIVE STRAIGHT. VEHICLE WANDERS AROUND THE ROAD AND CAUSES VEHICLE TO SWAY INTO OTHER LANES.
Additional Notes:
STEERING IS LOOSE AND VEHICLE IS DIFFICULT TO DRIVE STRAIGHT. VEHICLE WANDERS AROUND THE ROAD AND CAUSES VEHICLE TO SWAY INTO OTHER LANES.
Mfg Campaign: 11206133
Recall Date: May 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING AT NORMAL HIGHWAY SPEEDS (60MPH AND ABOVE) EACH OVERPASS, SEAM OR POTHOLE IN THE ROAD CAUSES MY 2018 WRANGLER TO SHAKE AND VIBRATE UNCONTROLLABLY. AT TIMES THIS "DEATH WOBBLE" IS SO VIOLENT THAT THE ONLY WAY TO MAKE IT STOP IS TO PULL OVER AND COME TO A COMPLETE STOP. IMAGINE TRYING TO KEEP CONTROL OF YOUR JEEP WHILE IT'S SHAKING UNCONTROLLABLY AND YOU HAVE TO CROSS 3 LANES OF TRAFFIC TO PULL OVER. THIS WAS MY EXPERIENCE ON 5.4.19. THIS WAS NOT THE FIRST TIME. THIS IS ALSO AFTER THE DEALERSHIP AND MANUFACTURER HAVE "REPAIRED" THE ISSUE ON 3 PREVIOUS OCCASIONS.
Corrective Action:
WHILE DRIVING AT NORMAL HIGHWAY SPEEDS (60MPH AND ABOVE) EACH OVERPASS, SEAM OR POTHOLE IN THE ROAD CAUSES MY 2018 WRANGLER TO SHAKE AND VIBRATE UNCONTROLLABLY. AT TIMES THIS "DEATH WOBBLE" IS SO VIOLENT THAT THE ONLY WAY TO MAKE IT STOP IS TO PULL OVER AND COME TO A COMPLETE STOP. IMAGINE TRYING TO KEEP CONTROL OF YOUR JEEP WHILE IT'S SHAKING UNCONTROLLABLY AND YOU HAVE TO CROSS 3 LANES OF TRAFFIC TO PULL OVER. THIS WAS MY EXPERIENCE ON 5.4.19. THIS WAS NOT THE FIRST TIME. THIS IS ALSO AFTER THE DEALERSHIP AND MANUFACTURER HAVE "REPAIRED" THE ISSUE ON 3 PREVIOUS OCCASIONS.
Additional Notes:
WHILE DRIVING AT NORMAL HIGHWAY SPEEDS (60MPH AND ABOVE) EACH OVERPASS, SEAM OR POTHOLE IN THE ROAD CAUSES MY 2018 WRANGLER TO SHAKE AND VIBRATE UNCONTROLLABLY. AT TIMES THIS "DEATH WOBBLE" IS SO VIOLENT THAT THE ONLY WAY TO MAKE IT STOP IS TO PULL OVER AND COME TO A COMPLETE STOP. IMAGINE TRYING TO KEEP CONTROL OF YOUR JEEP WHILE IT'S SHAKING UNCONTROLLABLY AND YOU HAVE TO CROSS 3 LANES OF TRAFFIC TO PULL OVER. THIS WAS MY EXPERIENCE ON 5.4.19. THIS WAS NOT THE FIRST TIME. THIS IS ALSO AFTER THE DEALERSHIP AND MANUFACTURER HAVE "REPAIRED" THE ISSUE ON 3 PREVIOUS OCCASIONS.
Mfg Campaign: 11205782
Recall Date: May 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE DEFROST WILL NOT CLEAR THE DRIVER SIDE OF THE VEHICLE IT BLOWS IN THE CENTER OF THE VENT AND THERE IS NO AIRFLOW ON THE DRIVER SIDE. IF THE WINDOW FOGS UP YOU HAVE TO PULL OVER SO YOU DO NOT WRECK. I HAVE A PHOTO OF THE ACTUAL WINDOW.
Corrective Action:
THE DEFROST WILL NOT CLEAR THE DRIVER SIDE OF THE VEHICLE IT BLOWS IN THE CENTER OF THE VENT AND THERE IS NO AIRFLOW ON THE DRIVER SIDE. IF THE WINDOW FOGS UP YOU HAVE TO PULL OVER SO YOU DO NOT WRECK. I HAVE A PHOTO OF THE ACTUAL WINDOW.
Additional Notes:
THE DEFROST WILL NOT CLEAR THE DRIVER SIDE OF THE VEHICLE IT BLOWS IN THE CENTER OF THE VENT AND THERE IS NO AIRFLOW ON THE DRIVER SIDE. IF THE WINDOW FOGS UP YOU HAVE TO PULL OVER SO YOU DO NOT WRECK. I HAVE A PHOTO OF THE ACTUAL WINDOW.
Mfg Campaign: 11205850
Recall Date: May 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AFTER INSTALLATION OF THE JEEP MANUFACTURED AND WARRANTIED 2 INCH MOPAR LIFT KIT AT THE JEEP DEALERSHIP, THE VEHICLE'S STEERING WHEEL AND FRONT END WILL VIOLENTLY SHAKE AFTER HITTING A BUMP AT SPEEDS OF 50 MILES PER HOUR AND ABOVE. THIS WAS MOST COMMONLY SEEN WHEN DRIVING OVER BRIDGES AT SPEEDS OF AROUND 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHEN THEY CLAIMED THEY COULD NOT DUPLICATE THE RESULTS. I THEN HAD TO RISK MY OWN SAFETY TO DEMONSTRATE TO A TECHNICIAN THAT THE PROBLEM WAS INDEED HAPPENING. THIS OSCILLATION OF THE STEERING AND SUSPENSION COMPONENTS IS EXTREMELY DANGEROUS AND REQUIRES ME TO COME TO A COMPLETE STOP BEFORE THE VEHICLE WILL STOP SHAKING. I ALSO HAVE LITTLE TO NO CONTROL OVER THE VEHICLE WHEN THIS HAPPENS UNTIL THE VEHICLE HAS BEEN SLOWED DOWN SUBSTANTIALLY. THE PROBLEM IS ONGOING AND HAS YET TO BE SOLVED.
Corrective Action:
AFTER INSTALLATION OF THE JEEP MANUFACTURED AND WARRANTIED 2 INCH MOPAR LIFT KIT AT THE JEEP DEALERSHIP, THE VEHICLE'S STEERING WHEEL AND FRONT END WILL VIOLENTLY SHAKE AFTER HITTING A BUMP AT SPEEDS OF 50 MILES PER HOUR AND ABOVE. THIS WAS MOST COMMONLY SEEN WHEN DRIVING OVER BRIDGES AT SPEEDS OF AROUND 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHEN THEY CLAIMED THEY COULD NOT DUPLICATE THE RESULTS. I THEN HAD TO RISK MY OWN SAFETY TO DEMONSTRATE TO A TECHNICIAN THAT THE PROBLEM WAS INDEED HAPPENING. THIS OSCILLATION OF THE STEERING AND SUSPENSION COMPONENTS IS EXTREMELY DANGEROUS AND REQUIRES ME TO COME TO A COMPLETE STOP BEFORE THE VEHICLE WILL STOP SHAKING. I ALSO HAVE LITTLE TO NO CONTROL OVER THE VEHICLE WHEN THIS HAPPENS UNTIL THE VEHICLE HAS BEEN SLOWED DOWN SUBSTANTIALLY. THE PROBLEM IS ONGOING AND HAS YET TO BE SOLVED.
Additional Notes:
AFTER INSTALLATION OF THE JEEP MANUFACTURED AND WARRANTIED 2 INCH MOPAR LIFT KIT AT THE JEEP DEALERSHIP, THE VEHICLE'S STEERING WHEEL AND FRONT END WILL VIOLENTLY SHAKE AFTER HITTING A BUMP AT SPEEDS OF 50 MILES PER HOUR AND ABOVE. THIS WAS MOST COMMONLY SEEN WHEN DRIVING OVER BRIDGES AT SPEEDS OF AROUND 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHEN THEY CLAIMED THEY COULD NOT DUPLICATE THE RESULTS. I THEN HAD TO RISK MY OWN SAFETY TO DEMONSTRATE TO A TECHNICIAN THAT THE PROBLEM WAS INDEED HAPPENING. THIS OSCILLATION OF THE STEERING AND SUSPENSION COMPONENTS IS EXTREMELY DANGEROUS AND REQUIRES ME TO COME TO A COMPLETE STOP BEFORE THE VEHICLE WILL STOP SHAKING. I ALSO HAVE LITTLE TO NO CONTROL OVER THE VEHICLE WHEN THIS HAPPENS UNTIL THE VEHICLE HAS BEEN SLOWED DOWN SUBSTANTIALLY. THE PROBLEM IS ONGOING AND HAS YET TO BE SOLVED.
Mfg Campaign: 11205859
Recall Date: May 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
AFTER INSTALLATION OF THE JEEP MANUFACTURED AND WARRANTIED 2 INCH MOPAR LIFT KIT AT THE JEEP DEALERSHIP, THE VEHICLE'S STEERING WHEEL AND FRONT END WILL VIOLENTLY SHAKE AFTER HITTING A BUMP AT SPEEDS OF 50 MILES PER HOUR AND ABOVE. THIS WAS MOST COMMONLY SEEN WHEN DRIVING OVER BRIDGES AT SPEEDS OF AROUND 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHEN THEY CLAIMED THEY COULD NOT DUPLICATE THE RESULTS. I THEN HAD TO RISK MY OWN SAFETY TO DEMONSTRATE TO A TECHNICIAN THAT THE PROBLEM WAS INDEED HAPPENING. THIS OSCILLATION OF THE STEERING AND SUSPENSION COMPONENTS IS EXTREMELY DANGEROUS AND REQUIRES ME TO COME TO A COMPLETE STOP BEFORE THE VEHICLE WILL STOP SHAKING. I ALSO HAVE LITTLE TO NO CONTROL OVER THE VEHICLE WHEN THIS HAPPENS UNTIL THE VEHICLE HAS BEEN SLOWED DOWN SUBSTANTIALLY. THE PROBLEM IS ONGOING AND HAS YET TO BE SOLVED.
Corrective Action:
AFTER INSTALLATION OF THE JEEP MANUFACTURED AND WARRANTIED 2 INCH MOPAR LIFT KIT AT THE JEEP DEALERSHIP, THE VEHICLE'S STEERING WHEEL AND FRONT END WILL VIOLENTLY SHAKE AFTER HITTING A BUMP AT SPEEDS OF 50 MILES PER HOUR AND ABOVE. THIS WAS MOST COMMONLY SEEN WHEN DRIVING OVER BRIDGES AT SPEEDS OF AROUND 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHEN THEY CLAIMED THEY COULD NOT DUPLICATE THE RESULTS. I THEN HAD TO RISK MY OWN SAFETY TO DEMONSTRATE TO A TECHNICIAN THAT THE PROBLEM WAS INDEED HAPPENING. THIS OSCILLATION OF THE STEERING AND SUSPENSION COMPONENTS IS EXTREMELY DANGEROUS AND REQUIRES ME TO COME TO A COMPLETE STOP BEFORE THE VEHICLE WILL STOP SHAKING. I ALSO HAVE LITTLE TO NO CONTROL OVER THE VEHICLE WHEN THIS HAPPENS UNTIL THE VEHICLE HAS BEEN SLOWED DOWN SUBSTANTIALLY. THE PROBLEM IS ONGOING AND HAS YET TO BE SOLVED.
Additional Notes:
AFTER INSTALLATION OF THE JEEP MANUFACTURED AND WARRANTIED 2 INCH MOPAR LIFT KIT AT THE JEEP DEALERSHIP, THE VEHICLE'S STEERING WHEEL AND FRONT END WILL VIOLENTLY SHAKE AFTER HITTING A BUMP AT SPEEDS OF 50 MILES PER HOUR AND ABOVE. THIS WAS MOST COMMONLY SEEN WHEN DRIVING OVER BRIDGES AT SPEEDS OF AROUND 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHEN THEY CLAIMED THEY COULD NOT DUPLICATE THE RESULTS. I THEN HAD TO RISK MY OWN SAFETY TO DEMONSTRATE TO A TECHNICIAN THAT THE PROBLEM WAS INDEED HAPPENING. THIS OSCILLATION OF THE STEERING AND SUSPENSION COMPONENTS IS EXTREMELY DANGEROUS AND REQUIRES ME TO COME TO A COMPLETE STOP BEFORE THE VEHICLE WILL STOP SHAKING. I ALSO HAVE LITTLE TO NO CONTROL OVER THE VEHICLE WHEN THIS HAPPENS UNTIL THE VEHICLE HAS BEEN SLOWED DOWN SUBSTANTIALLY. THE PROBLEM IS ONGOING AND HAS YET TO BE SOLVED.
Mfg Campaign: 11205859
Recall Date: May 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING IS LOOSE AND VEHICLE IS DIFFICULT TO DRIVE STRAIGHT. VEHICLE WANDERS AROUND THE ROAD AND CAUSES VEHICLE TO SWAY INTO OTHER LANES.
Corrective Action:
STEERING IS LOOSE AND VEHICLE IS DIFFICULT TO DRIVE STRAIGHT. VEHICLE WANDERS AROUND THE ROAD AND CAUSES VEHICLE TO SWAY INTO OTHER LANES.
Additional Notes:
STEERING IS LOOSE AND VEHICLE IS DIFFICULT TO DRIVE STRAIGHT. VEHICLE WANDERS AROUND THE ROAD AND CAUSES VEHICLE TO SWAY INTO OTHER LANES.
Mfg Campaign: 11205388
Recall Date: May 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING ABOUT 65 MILES PER HOUR I RAN OVER A BRIDGE EXPANSION JOINT ON A BRIDGE APPROXIMATELY TEN OR MORE TIMES DURING MY TRIP. ON THREE OCCASIONS WHEN I RAN OVER THE EXPANSION JOINT THE FRONT OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY UP THROUGH THE STEERING WHEEL CAUSING ME TO LEAVE MY LANE OF TRAVEL. I FEEL IF A CAR WAS NEXT TO ME AT THE TIME I COULD HAVE CRASHED. APPLYING BRAKES AND SLOWING ENDED THE PROBLEM EACH TIME.
Corrective Action:
WHILE DRIVING ABOUT 65 MILES PER HOUR I RAN OVER A BRIDGE EXPANSION JOINT ON A BRIDGE APPROXIMATELY TEN OR MORE TIMES DURING MY TRIP. ON THREE OCCASIONS WHEN I RAN OVER THE EXPANSION JOINT THE FRONT OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY UP THROUGH THE STEERING WHEEL CAUSING ME TO LEAVE MY LANE OF TRAVEL. I FEEL IF A CAR WAS NEXT TO ME AT THE TIME I COULD HAVE CRASHED. APPLYING BRAKES AND SLOWING ENDED THE PROBLEM EACH TIME.
Additional Notes:
WHILE DRIVING ABOUT 65 MILES PER HOUR I RAN OVER A BRIDGE EXPANSION JOINT ON A BRIDGE APPROXIMATELY TEN OR MORE TIMES DURING MY TRIP. ON THREE OCCASIONS WHEN I RAN OVER THE EXPANSION JOINT THE FRONT OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY UP THROUGH THE STEERING WHEEL CAUSING ME TO LEAVE MY LANE OF TRAVEL. I FEEL IF A CAR WAS NEXT TO ME AT THE TIME I COULD HAVE CRASHED. APPLYING BRAKES AND SLOWING ENDED THE PROBLEM EACH TIME.
Mfg Campaign: 11205408
Recall Date: May 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
FRONT WHEELS SHAKE VIOLENTLY WHEN HITTING SMALL BUMP IN HIGHWAYS AT CRUISING SPEEDS,STOCK ROAD TIRES AND WHEELS, DEALER CHANGED STEERING STABILIZER , HELPED BUT STILL DOES IT,
Corrective Action:
FRONT WHEELS SHAKE VIOLENTLY WHEN HITTING SMALL BUMP IN HIGHWAYS AT CRUISING SPEEDS,STOCK ROAD TIRES AND WHEELS, DEALER CHANGED STEERING STABILIZER , HELPED BUT STILL DOES IT,
Additional Notes:
FRONT WHEELS SHAKE VIOLENTLY WHEN HITTING SMALL BUMP IN HIGHWAYS AT CRUISING SPEEDS,STOCK ROAD TIRES AND WHEELS, DEALER CHANGED STEERING STABILIZER , HELPED BUT STILL DOES IT,
Mfg Campaign: 11204685
Recall Date: Apr 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JEEP WILL START DEATH WOBBLE WHEN DRIVING OVER 60 MPH IF VEHICLE DRIVES OVER UNEVEN ROAD, BUMPS, DIP IN ROADS. ENTIRE FRONT END SHAKES VIOLENTLY AND WILL NOT STOP UNTIL SPEED IS DECREASED BELOW 45 MPH.
Corrective Action:
JEEP WILL START DEATH WOBBLE WHEN DRIVING OVER 60 MPH IF VEHICLE DRIVES OVER UNEVEN ROAD, BUMPS, DIP IN ROADS. ENTIRE FRONT END SHAKES VIOLENTLY AND WILL NOT STOP UNTIL SPEED IS DECREASED BELOW 45 MPH.
Additional Notes:
JEEP WILL START DEATH WOBBLE WHEN DRIVING OVER 60 MPH IF VEHICLE DRIVES OVER UNEVEN ROAD, BUMPS, DIP IN ROADS. ENTIRE FRONT END SHAKES VIOLENTLY AND WILL NOT STOP UNTIL SPEED IS DECREASED BELOW 45 MPH.
Mfg Campaign: 11204772
Recall Date: Apr 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WANDERING AND LOOSE. STEERING DOES NOT TRACK ON CENTER BUT NEEDS TO BE CONTINUOUSLY CORRECTED. IMMEDIATELY AFTER PURCHASE WAS TAKEN TO DEALER TO CHECK ALIGNMENT AND WAS TOLD THIS WAS NORMAL. AT SPEED IT IS VERY UNCOMFORTABLE TO DRIVE AS IT WILL WANDER AND HAS A DEAD SPOT WHEN STEERING WHEEL IS LEFT AT THE CENTER POSITION.
Corrective Action:
WANDERING AND LOOSE. STEERING DOES NOT TRACK ON CENTER BUT NEEDS TO BE CONTINUOUSLY CORRECTED. IMMEDIATELY AFTER PURCHASE WAS TAKEN TO DEALER TO CHECK ALIGNMENT AND WAS TOLD THIS WAS NORMAL. AT SPEED IT IS VERY UNCOMFORTABLE TO DRIVE AS IT WILL WANDER AND HAS A DEAD SPOT WHEN STEERING WHEEL IS LEFT AT THE CENTER POSITION.
Additional Notes:
WANDERING AND LOOSE. STEERING DOES NOT TRACK ON CENTER BUT NEEDS TO BE CONTINUOUSLY CORRECTED. IMMEDIATELY AFTER PURCHASE WAS TAKEN TO DEALER TO CHECK ALIGNMENT AND WAS TOLD THIS WAS NORMAL. AT SPEED IT IS VERY UNCOMFORTABLE TO DRIVE AS IT WILL WANDER AND HAS A DEAD SPOT WHEN STEERING WHEEL IS LEFT AT THE CENTER POSITION.
Mfg Campaign: 11204512
Recall Date: Apr 29, 2019
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