Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PURCHASED VEHICLE IN FEB 2018. WITHIN THE FIRST WEEK OR TWO STARTED HAVING PROBLEMS. A COWORKER PURCHASED A 2018 JEEP CHEROKEE. SHE RETURNED IT IN TWO MONTHS BECAUSE IT WOULD NOT START. ANOTHER COWORKER'S GIRLFRIEND PURCHASED A 2018 RUBICON WITH ENGINE LIGHT PROBLEMS, STARTING ISSUES, AND RADIO NOT WORKING. MY VEHICLE HISTORY: REAR DEFROSTER SENSOR ON BACK WINDOW DOES NOT STAY SECURED. 4TH RETURN TO DEALER. SECOND WINDOW TO BE REPLACED. PANEL LIGHT FOR REAR WINDOW DEFROSTER CONTINUES TO LIGHT, BUT SENSOR IS NOT CONNECTED. HAVE BEEN ON WAIT LIST SINCE MARCH 2019 FOR NEW WINDOW TO ARRIVE. IT APPEARS THE SENSOR CORD IS TOO SHORT TO REACH WINDOW WHEN RAISING. DEATH WOBBLE HAS HAPPENED 3X WHILE IN MOTION ON HIGHWAY AND HAS BEEN AT THE DEALERSHIP 3X FOR THIS ISSUE. VEHICLE DOES NOT CORRECT ITSELF WHILE DRIVING AND IT FEELS LIKE THE VEHICLE IS COMING APART. HAD TO CONTINUE DRIVING ON THE HIGHWAY, SLOWING DOWN DID NOT CORRECT THE PROBLEM, UNTIL I REACHED A SAFE PLACE TO PULL OVER. ONCE COMING TO A COMPLETE STOP, IT CORRECTED ITSELF. THE JEEP LOOSES TOTAL CONTROL AND I AM AFRAID SOMETHING MAY COME APART CAUSING INJURY OR DEATH. FREEDOM TOPS HAD RATTLE INSIDE OF THEM WITH HUGE WIND NOISE WHEN IN MOTION. PROBLEM CORRECTED WHEN DEALERSHIP SWITCHED OUT FREEDOM TOPS. NOW THE FREEDOM TOP IS TOO BIG FOR FREEDOM BAG. THE BAG APPEARS TO BE COMING APART WHEN ZIPPED. DROVE TO STORE AND GOT OUT OF THE VEHICLE. TRIED TO REMOTE LOCK THE VEHICLE, WHICH FAILED. TRIED TO START JEEP, IT WOULD NOT START. FOLLOWED INSTRUCTIONS ON PANEL TO USE KEY BY PLACING CLOSE TO REMOTE START BUTTON. AFTER A SECOND TRY IT STARTED. RADIO PLAYING TWO STATIONS AT ONE TIME. BACK CAMERA WOULD NOT WORK. KEY FOB REPLACED AS IT WAS FALLING APART. ARMREST REPLACED, WOULD NOT CONNECT WHEN ENCLOSED IN HOLDER. ALL BEGAN IN 2/2018. DATE I AM ABOUT TO ENTER BELOW IS FOR THE WOBBLE.
Corrective Action:
I PURCHASED VEHICLE IN FEB 2018. WITHIN THE FIRST WEEK OR TWO STARTED HAVING PROBLEMS. A COWORKER PURCHASED A 2018 JEEP CHEROKEE. SHE RETURNED IT IN TWO MONTHS BECAUSE IT WOULD NOT START. ANOTHER COWORKER'S GIRLFRIEND PURCHASED A 2018 RUBICON WITH ENGINE LIGHT PROBLEMS, STARTING ISSUES, AND RADIO NOT WORKING. MY VEHICLE HISTORY: REAR DEFROSTER SENSOR ON BACK WINDOW DOES NOT STAY SECURED. 4TH RETURN TO DEALER. SECOND WINDOW TO BE REPLACED. PANEL LIGHT FOR REAR WINDOW DEFROSTER CONTINUES TO LIGHT, BUT SENSOR IS NOT CONNECTED. HAVE BEEN ON WAIT LIST SINCE MARCH 2019 FOR NEW WINDOW TO ARRIVE. IT APPEARS THE SENSOR CORD IS TOO SHORT TO REACH WINDOW WHEN RAISING. DEATH WOBBLE HAS HAPPENED 3X WHILE IN MOTION ON HIGHWAY AND HAS BEEN AT THE DEALERSHIP 3X FOR THIS ISSUE. VEHICLE DOES NOT CORRECT ITSELF WHILE DRIVING AND IT FEELS LIKE THE VEHICLE IS COMING APART. HAD TO CONTINUE DRIVING ON THE HIGHWAY, SLOWING DOWN DID NOT CORRECT THE PROBLEM, UNTIL I REACHED A SAFE PLACE TO PULL OVER. ONCE COMING TO A COMPLETE STOP, IT CORRECTED ITSELF. THE JEEP LOOSES TOTAL CONTROL AND I AM AFRAID SOMETHING MAY COME APART CAUSING INJURY OR DEATH. FREEDOM TOPS HAD RATTLE INSIDE OF THEM WITH HUGE WIND NOISE WHEN IN MOTION. PROBLEM CORRECTED WHEN DEALERSHIP SWITCHED OUT FREEDOM TOPS. NOW THE FREEDOM TOP IS TOO BIG FOR FREEDOM BAG. THE BAG APPEARS TO BE COMING APART WHEN ZIPPED. DROVE TO STORE AND GOT OUT OF THE VEHICLE. TRIED TO REMOTE LOCK THE VEHICLE, WHICH FAILED. TRIED TO START JEEP, IT WOULD NOT START. FOLLOWED INSTRUCTIONS ON PANEL TO USE KEY BY PLACING CLOSE TO REMOTE START BUTTON. AFTER A SECOND TRY IT STARTED. RADIO PLAYING TWO STATIONS AT ONE TIME. BACK CAMERA WOULD NOT WORK. KEY FOB REPLACED AS IT WAS FALLING APART. ARMREST REPLACED, WOULD NOT CONNECT WHEN ENCLOSED IN HOLDER. ALL BEGAN IN 2/2018. DATE I AM ABOUT TO ENTER BELOW IS FOR THE WOBBLE.
Additional Notes:
I PURCHASED VEHICLE IN FEB 2018. WITHIN THE FIRST WEEK OR TWO STARTED HAVING PROBLEMS. A COWORKER PURCHASED A 2018 JEEP CHEROKEE. SHE RETURNED IT IN TWO MONTHS BECAUSE IT WOULD NOT START. ANOTHER COWORKER'S GIRLFRIEND PURCHASED A 2018 RUBICON WITH ENGINE LIGHT PROBLEMS, STARTING ISSUES, AND RADIO NOT WORKING. MY VEHICLE HISTORY: REAR DEFROSTER SENSOR ON BACK WINDOW DOES NOT STAY SECURED. 4TH RETURN TO DEALER. SECOND WINDOW TO BE REPLACED. PANEL LIGHT FOR REAR WINDOW DEFROSTER CONTINUES TO LIGHT, BUT SENSOR IS NOT CONNECTED. HAVE BEEN ON WAIT LIST SINCE MARCH 2019 FOR NEW WINDOW TO ARRIVE. IT APPEARS THE SENSOR CORD IS TOO SHORT TO REACH WINDOW WHEN RAISING. DEATH WOBBLE HAS HAPPENED 3X WHILE IN MOTION ON HIGHWAY AND HAS BEEN AT THE DEALERSHIP 3X FOR THIS ISSUE. VEHICLE DOES NOT CORRECT ITSELF WHILE DRIVING AND IT FEELS LIKE THE VEHICLE IS COMING APART. HAD TO CONTINUE DRIVING ON THE HIGHWAY, SLOWING DOWN DID NOT CORRECT THE PROBLEM, UNTIL I REACHED A SAFE PLACE TO PULL OVER. ONCE COMING TO A COMPLETE STOP, IT CORRECTED ITSELF. THE JEEP LOOSES TOTAL CONTROL AND I AM AFRAID SOMETHING MAY COME APART CAUSING INJURY OR DEATH. FREEDOM TOPS HAD RATTLE INSIDE OF THEM WITH HUGE WIND NOISE WHEN IN MOTION. PROBLEM CORRECTED WHEN DEALERSHIP SWITCHED OUT FREEDOM TOPS. NOW THE FREEDOM TOP IS TOO BIG FOR FREEDOM BAG. THE BAG APPEARS TO BE COMING APART WHEN ZIPPED. DROVE TO STORE AND GOT OUT OF THE VEHICLE. TRIED TO REMOTE LOCK THE VEHICLE, WHICH FAILED. TRIED TO START JEEP, IT WOULD NOT START. FOLLOWED INSTRUCTIONS ON PANEL TO USE KEY BY PLACING CLOSE TO REMOTE START BUTTON. AFTER A SECOND TRY IT STARTED. RADIO PLAYING TWO STATIONS AT ONE TIME. BACK CAMERA WOULD NOT WORK. KEY FOB REPLACED AS IT WAS FALLING APART. ARMREST REPLACED, WOULD NOT CONNECT WHEN ENCLOSED IN HOLDER. ALL BEGAN IN 2/2018. DATE I AM ABOUT TO ENTER BELOW IS FOR THE WOBBLE.
Mfg Campaign: 11193528
Recall Date: Apr 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I PURCHASED VEHICLE IN FEB 2018. WITHIN THE FIRST WEEK OR TWO STARTED HAVING PROBLEMS. A COWORKER PURCHASED A 2018 JEEP CHEROKEE. SHE RETURNED IT IN TWO MONTHS BECAUSE IT WOULD NOT START. ANOTHER COWORKER'S GIRLFRIEND PURCHASED A 2018 RUBICON WITH ENGINE LIGHT PROBLEMS, STARTING ISSUES, AND RADIO NOT WORKING. MY VEHICLE HISTORY: REAR DEFROSTER SENSOR ON BACK WINDOW DOES NOT STAY SECURED. 4TH RETURN TO DEALER. SECOND WINDOW TO BE REPLACED. PANEL LIGHT FOR REAR WINDOW DEFROSTER CONTINUES TO LIGHT, BUT SENSOR IS NOT CONNECTED. HAVE BEEN ON WAIT LIST SINCE MARCH 2019 FOR NEW WINDOW TO ARRIVE. IT APPEARS THE SENSOR CORD IS TOO SHORT TO REACH WINDOW WHEN RAISING. DEATH WOBBLE HAS HAPPENED 3X WHILE IN MOTION ON HIGHWAY AND HAS BEEN AT THE DEALERSHIP 3X FOR THIS ISSUE. VEHICLE DOES NOT CORRECT ITSELF WHILE DRIVING AND IT FEELS LIKE THE VEHICLE IS COMING APART. HAD TO CONTINUE DRIVING ON THE HIGHWAY, SLOWING DOWN DID NOT CORRECT THE PROBLEM, UNTIL I REACHED A SAFE PLACE TO PULL OVER. ONCE COMING TO A COMPLETE STOP, IT CORRECTED ITSELF. THE JEEP LOOSES TOTAL CONTROL AND I AM AFRAID SOMETHING MAY COME APART CAUSING INJURY OR DEATH. FREEDOM TOPS HAD RATTLE INSIDE OF THEM WITH HUGE WIND NOISE WHEN IN MOTION. PROBLEM CORRECTED WHEN DEALERSHIP SWITCHED OUT FREEDOM TOPS. NOW THE FREEDOM TOP IS TOO BIG FOR FREEDOM BAG. THE BAG APPEARS TO BE COMING APART WHEN ZIPPED. DROVE TO STORE AND GOT OUT OF THE VEHICLE. TRIED TO REMOTE LOCK THE VEHICLE, WHICH FAILED. TRIED TO START JEEP, IT WOULD NOT START. FOLLOWED INSTRUCTIONS ON PANEL TO USE KEY BY PLACING CLOSE TO REMOTE START BUTTON. AFTER A SECOND TRY IT STARTED. RADIO PLAYING TWO STATIONS AT ONE TIME. BACK CAMERA WOULD NOT WORK. KEY FOB REPLACED AS IT WAS FALLING APART. ARMREST REPLACED, WOULD NOT CONNECT WHEN ENCLOSED IN HOLDER. ALL BEGAN IN 2/2018. DATE I AM ABOUT TO ENTER BELOW IS FOR THE WOBBLE.
Corrective Action:
I PURCHASED VEHICLE IN FEB 2018. WITHIN THE FIRST WEEK OR TWO STARTED HAVING PROBLEMS. A COWORKER PURCHASED A 2018 JEEP CHEROKEE. SHE RETURNED IT IN TWO MONTHS BECAUSE IT WOULD NOT START. ANOTHER COWORKER'S GIRLFRIEND PURCHASED A 2018 RUBICON WITH ENGINE LIGHT PROBLEMS, STARTING ISSUES, AND RADIO NOT WORKING. MY VEHICLE HISTORY: REAR DEFROSTER SENSOR ON BACK WINDOW DOES NOT STAY SECURED. 4TH RETURN TO DEALER. SECOND WINDOW TO BE REPLACED. PANEL LIGHT FOR REAR WINDOW DEFROSTER CONTINUES TO LIGHT, BUT SENSOR IS NOT CONNECTED. HAVE BEEN ON WAIT LIST SINCE MARCH 2019 FOR NEW WINDOW TO ARRIVE. IT APPEARS THE SENSOR CORD IS TOO SHORT TO REACH WINDOW WHEN RAISING. DEATH WOBBLE HAS HAPPENED 3X WHILE IN MOTION ON HIGHWAY AND HAS BEEN AT THE DEALERSHIP 3X FOR THIS ISSUE. VEHICLE DOES NOT CORRECT ITSELF WHILE DRIVING AND IT FEELS LIKE THE VEHICLE IS COMING APART. HAD TO CONTINUE DRIVING ON THE HIGHWAY, SLOWING DOWN DID NOT CORRECT THE PROBLEM, UNTIL I REACHED A SAFE PLACE TO PULL OVER. ONCE COMING TO A COMPLETE STOP, IT CORRECTED ITSELF. THE JEEP LOOSES TOTAL CONTROL AND I AM AFRAID SOMETHING MAY COME APART CAUSING INJURY OR DEATH. FREEDOM TOPS HAD RATTLE INSIDE OF THEM WITH HUGE WIND NOISE WHEN IN MOTION. PROBLEM CORRECTED WHEN DEALERSHIP SWITCHED OUT FREEDOM TOPS. NOW THE FREEDOM TOP IS TOO BIG FOR FREEDOM BAG. THE BAG APPEARS TO BE COMING APART WHEN ZIPPED. DROVE TO STORE AND GOT OUT OF THE VEHICLE. TRIED TO REMOTE LOCK THE VEHICLE, WHICH FAILED. TRIED TO START JEEP, IT WOULD NOT START. FOLLOWED INSTRUCTIONS ON PANEL TO USE KEY BY PLACING CLOSE TO REMOTE START BUTTON. AFTER A SECOND TRY IT STARTED. RADIO PLAYING TWO STATIONS AT ONE TIME. BACK CAMERA WOULD NOT WORK. KEY FOB REPLACED AS IT WAS FALLING APART. ARMREST REPLACED, WOULD NOT CONNECT WHEN ENCLOSED IN HOLDER. ALL BEGAN IN 2/2018. DATE I AM ABOUT TO ENTER BELOW IS FOR THE WOBBLE.
Additional Notes:
I PURCHASED VEHICLE IN FEB 2018. WITHIN THE FIRST WEEK OR TWO STARTED HAVING PROBLEMS. A COWORKER PURCHASED A 2018 JEEP CHEROKEE. SHE RETURNED IT IN TWO MONTHS BECAUSE IT WOULD NOT START. ANOTHER COWORKER'S GIRLFRIEND PURCHASED A 2018 RUBICON WITH ENGINE LIGHT PROBLEMS, STARTING ISSUES, AND RADIO NOT WORKING. MY VEHICLE HISTORY: REAR DEFROSTER SENSOR ON BACK WINDOW DOES NOT STAY SECURED. 4TH RETURN TO DEALER. SECOND WINDOW TO BE REPLACED. PANEL LIGHT FOR REAR WINDOW DEFROSTER CONTINUES TO LIGHT, BUT SENSOR IS NOT CONNECTED. HAVE BEEN ON WAIT LIST SINCE MARCH 2019 FOR NEW WINDOW TO ARRIVE. IT APPEARS THE SENSOR CORD IS TOO SHORT TO REACH WINDOW WHEN RAISING. DEATH WOBBLE HAS HAPPENED 3X WHILE IN MOTION ON HIGHWAY AND HAS BEEN AT THE DEALERSHIP 3X FOR THIS ISSUE. VEHICLE DOES NOT CORRECT ITSELF WHILE DRIVING AND IT FEELS LIKE THE VEHICLE IS COMING APART. HAD TO CONTINUE DRIVING ON THE HIGHWAY, SLOWING DOWN DID NOT CORRECT THE PROBLEM, UNTIL I REACHED A SAFE PLACE TO PULL OVER. ONCE COMING TO A COMPLETE STOP, IT CORRECTED ITSELF. THE JEEP LOOSES TOTAL CONTROL AND I AM AFRAID SOMETHING MAY COME APART CAUSING INJURY OR DEATH. FREEDOM TOPS HAD RATTLE INSIDE OF THEM WITH HUGE WIND NOISE WHEN IN MOTION. PROBLEM CORRECTED WHEN DEALERSHIP SWITCHED OUT FREEDOM TOPS. NOW THE FREEDOM TOP IS TOO BIG FOR FREEDOM BAG. THE BAG APPEARS TO BE COMING APART WHEN ZIPPED. DROVE TO STORE AND GOT OUT OF THE VEHICLE. TRIED TO REMOTE LOCK THE VEHICLE, WHICH FAILED. TRIED TO START JEEP, IT WOULD NOT START. FOLLOWED INSTRUCTIONS ON PANEL TO USE KEY BY PLACING CLOSE TO REMOTE START BUTTON. AFTER A SECOND TRY IT STARTED. RADIO PLAYING TWO STATIONS AT ONE TIME. BACK CAMERA WOULD NOT WORK. KEY FOB REPLACED AS IT WAS FALLING APART. ARMREST REPLACED, WOULD NOT CONNECT WHEN ENCLOSED IN HOLDER. ALL BEGAN IN 2/2018. DATE I AM ABOUT TO ENTER BELOW IS FOR THE WOBBLE.
Mfg Campaign: 11193528
Recall Date: Apr 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED VEHICLE IN FEB 2018. WITHIN THE FIRST WEEK OR TWO STARTED HAVING PROBLEMS. A COWORKER PURCHASED A 2018 JEEP CHEROKEE. SHE RETURNED IT IN TWO MONTHS BECAUSE IT WOULD NOT START. ANOTHER COWORKER'S GIRLFRIEND PURCHASED A 2018 RUBICON WITH ENGINE LIGHT PROBLEMS, STARTING ISSUES, AND RADIO NOT WORKING. MY VEHICLE HISTORY: REAR DEFROSTER SENSOR ON BACK WINDOW DOES NOT STAY SECURED. 4TH RETURN TO DEALER. SECOND WINDOW TO BE REPLACED. PANEL LIGHT FOR REAR WINDOW DEFROSTER CONTINUES TO LIGHT, BUT SENSOR IS NOT CONNECTED. HAVE BEEN ON WAIT LIST SINCE MARCH 2019 FOR NEW WINDOW TO ARRIVE. IT APPEARS THE SENSOR CORD IS TOO SHORT TO REACH WINDOW WHEN RAISING. DEATH WOBBLE HAS HAPPENED 3X WHILE IN MOTION ON HIGHWAY AND HAS BEEN AT THE DEALERSHIP 3X FOR THIS ISSUE. VEHICLE DOES NOT CORRECT ITSELF WHILE DRIVING AND IT FEELS LIKE THE VEHICLE IS COMING APART. HAD TO CONTINUE DRIVING ON THE HIGHWAY, SLOWING DOWN DID NOT CORRECT THE PROBLEM, UNTIL I REACHED A SAFE PLACE TO PULL OVER. ONCE COMING TO A COMPLETE STOP, IT CORRECTED ITSELF. THE JEEP LOOSES TOTAL CONTROL AND I AM AFRAID SOMETHING MAY COME APART CAUSING INJURY OR DEATH. FREEDOM TOPS HAD RATTLE INSIDE OF THEM WITH HUGE WIND NOISE WHEN IN MOTION. PROBLEM CORRECTED WHEN DEALERSHIP SWITCHED OUT FREEDOM TOPS. NOW THE FREEDOM TOP IS TOO BIG FOR FREEDOM BAG. THE BAG APPEARS TO BE COMING APART WHEN ZIPPED. DROVE TO STORE AND GOT OUT OF THE VEHICLE. TRIED TO REMOTE LOCK THE VEHICLE, WHICH FAILED. TRIED TO START JEEP, IT WOULD NOT START. FOLLOWED INSTRUCTIONS ON PANEL TO USE KEY BY PLACING CLOSE TO REMOTE START BUTTON. AFTER A SECOND TRY IT STARTED. RADIO PLAYING TWO STATIONS AT ONE TIME. BACK CAMERA WOULD NOT WORK. KEY FOB REPLACED AS IT WAS FALLING APART. ARMREST REPLACED, WOULD NOT CONNECT WHEN ENCLOSED IN HOLDER. ALL BEGAN IN 2/2018. DATE I AM ABOUT TO ENTER BELOW IS FOR THE WOBBLE.
Corrective Action:
I PURCHASED VEHICLE IN FEB 2018. WITHIN THE FIRST WEEK OR TWO STARTED HAVING PROBLEMS. A COWORKER PURCHASED A 2018 JEEP CHEROKEE. SHE RETURNED IT IN TWO MONTHS BECAUSE IT WOULD NOT START. ANOTHER COWORKER'S GIRLFRIEND PURCHASED A 2018 RUBICON WITH ENGINE LIGHT PROBLEMS, STARTING ISSUES, AND RADIO NOT WORKING. MY VEHICLE HISTORY: REAR DEFROSTER SENSOR ON BACK WINDOW DOES NOT STAY SECURED. 4TH RETURN TO DEALER. SECOND WINDOW TO BE REPLACED. PANEL LIGHT FOR REAR WINDOW DEFROSTER CONTINUES TO LIGHT, BUT SENSOR IS NOT CONNECTED. HAVE BEEN ON WAIT LIST SINCE MARCH 2019 FOR NEW WINDOW TO ARRIVE. IT APPEARS THE SENSOR CORD IS TOO SHORT TO REACH WINDOW WHEN RAISING. DEATH WOBBLE HAS HAPPENED 3X WHILE IN MOTION ON HIGHWAY AND HAS BEEN AT THE DEALERSHIP 3X FOR THIS ISSUE. VEHICLE DOES NOT CORRECT ITSELF WHILE DRIVING AND IT FEELS LIKE THE VEHICLE IS COMING APART. HAD TO CONTINUE DRIVING ON THE HIGHWAY, SLOWING DOWN DID NOT CORRECT THE PROBLEM, UNTIL I REACHED A SAFE PLACE TO PULL OVER. ONCE COMING TO A COMPLETE STOP, IT CORRECTED ITSELF. THE JEEP LOOSES TOTAL CONTROL AND I AM AFRAID SOMETHING MAY COME APART CAUSING INJURY OR DEATH. FREEDOM TOPS HAD RATTLE INSIDE OF THEM WITH HUGE WIND NOISE WHEN IN MOTION. PROBLEM CORRECTED WHEN DEALERSHIP SWITCHED OUT FREEDOM TOPS. NOW THE FREEDOM TOP IS TOO BIG FOR FREEDOM BAG. THE BAG APPEARS TO BE COMING APART WHEN ZIPPED. DROVE TO STORE AND GOT OUT OF THE VEHICLE. TRIED TO REMOTE LOCK THE VEHICLE, WHICH FAILED. TRIED TO START JEEP, IT WOULD NOT START. FOLLOWED INSTRUCTIONS ON PANEL TO USE KEY BY PLACING CLOSE TO REMOTE START BUTTON. AFTER A SECOND TRY IT STARTED. RADIO PLAYING TWO STATIONS AT ONE TIME. BACK CAMERA WOULD NOT WORK. KEY FOB REPLACED AS IT WAS FALLING APART. ARMREST REPLACED, WOULD NOT CONNECT WHEN ENCLOSED IN HOLDER. ALL BEGAN IN 2/2018. DATE I AM ABOUT TO ENTER BELOW IS FOR THE WOBBLE.
Additional Notes:
I PURCHASED VEHICLE IN FEB 2018. WITHIN THE FIRST WEEK OR TWO STARTED HAVING PROBLEMS. A COWORKER PURCHASED A 2018 JEEP CHEROKEE. SHE RETURNED IT IN TWO MONTHS BECAUSE IT WOULD NOT START. ANOTHER COWORKER'S GIRLFRIEND PURCHASED A 2018 RUBICON WITH ENGINE LIGHT PROBLEMS, STARTING ISSUES, AND RADIO NOT WORKING. MY VEHICLE HISTORY: REAR DEFROSTER SENSOR ON BACK WINDOW DOES NOT STAY SECURED. 4TH RETURN TO DEALER. SECOND WINDOW TO BE REPLACED. PANEL LIGHT FOR REAR WINDOW DEFROSTER CONTINUES TO LIGHT, BUT SENSOR IS NOT CONNECTED. HAVE BEEN ON WAIT LIST SINCE MARCH 2019 FOR NEW WINDOW TO ARRIVE. IT APPEARS THE SENSOR CORD IS TOO SHORT TO REACH WINDOW WHEN RAISING. DEATH WOBBLE HAS HAPPENED 3X WHILE IN MOTION ON HIGHWAY AND HAS BEEN AT THE DEALERSHIP 3X FOR THIS ISSUE. VEHICLE DOES NOT CORRECT ITSELF WHILE DRIVING AND IT FEELS LIKE THE VEHICLE IS COMING APART. HAD TO CONTINUE DRIVING ON THE HIGHWAY, SLOWING DOWN DID NOT CORRECT THE PROBLEM, UNTIL I REACHED A SAFE PLACE TO PULL OVER. ONCE COMING TO A COMPLETE STOP, IT CORRECTED ITSELF. THE JEEP LOOSES TOTAL CONTROL AND I AM AFRAID SOMETHING MAY COME APART CAUSING INJURY OR DEATH. FREEDOM TOPS HAD RATTLE INSIDE OF THEM WITH HUGE WIND NOISE WHEN IN MOTION. PROBLEM CORRECTED WHEN DEALERSHIP SWITCHED OUT FREEDOM TOPS. NOW THE FREEDOM TOP IS TOO BIG FOR FREEDOM BAG. THE BAG APPEARS TO BE COMING APART WHEN ZIPPED. DROVE TO STORE AND GOT OUT OF THE VEHICLE. TRIED TO REMOTE LOCK THE VEHICLE, WHICH FAILED. TRIED TO START JEEP, IT WOULD NOT START. FOLLOWED INSTRUCTIONS ON PANEL TO USE KEY BY PLACING CLOSE TO REMOTE START BUTTON. AFTER A SECOND TRY IT STARTED. RADIO PLAYING TWO STATIONS AT ONE TIME. BACK CAMERA WOULD NOT WORK. KEY FOB REPLACED AS IT WAS FALLING APART. ARMREST REPLACED, WOULD NOT CONNECT WHEN ENCLOSED IN HOLDER. ALL BEGAN IN 2/2018. DATE I AM ABOUT TO ENTER BELOW IS FOR THE WOBBLE.
Mfg Campaign: 11193528
Recall Date: Apr 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE HAS THE TENDENCY TO WANDER DURING HIGHWAY DRIVING. YOU WOULD HAVE TO CONSTANTLY PROVIDE INPUT TO THE STEERING WHICH CAUSES FATIGUE. IT DRIVES AND FEEL LIKE YOU'RE IN A WINDSTORM.
Corrective Action:
VEHICLE HAS THE TENDENCY TO WANDER DURING HIGHWAY DRIVING. YOU WOULD HAVE TO CONSTANTLY PROVIDE INPUT TO THE STEERING WHICH CAUSES FATIGUE. IT DRIVES AND FEEL LIKE YOU'RE IN A WINDSTORM.
Additional Notes:
VEHICLE HAS THE TENDENCY TO WANDER DURING HIGHWAY DRIVING. YOU WOULD HAVE TO CONSTANTLY PROVIDE INPUT TO THE STEERING WHICH CAUSES FATIGUE. IT DRIVES AND FEEL LIKE YOU'RE IN A WINDSTORM.
Mfg Campaign: 11193588
Recall Date: Apr 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VIOLENT VIBRATION (DEATH WOBBLE) AT HIGHWAY SPEEDS EXPERIENCED TO STOCK JEEP WRANGLER SAHARA UNLIMITED. OCCURRED WITHIN FIRST 3000 MILES OF OWNERSHIP (NOVEMBER 2018). RETURNED TO JEEP DEALER FOR FIX BUT PROBLEM SEEMS TO HAVE RETURNED.
Corrective Action:
VIOLENT VIBRATION (DEATH WOBBLE) AT HIGHWAY SPEEDS EXPERIENCED TO STOCK JEEP WRANGLER SAHARA UNLIMITED. OCCURRED WITHIN FIRST 3000 MILES OF OWNERSHIP (NOVEMBER 2018). RETURNED TO JEEP DEALER FOR FIX BUT PROBLEM SEEMS TO HAVE RETURNED.
Additional Notes:
VIOLENT VIBRATION (DEATH WOBBLE) AT HIGHWAY SPEEDS EXPERIENCED TO STOCK JEEP WRANGLER SAHARA UNLIMITED. OCCURRED WITHIN FIRST 3000 MILES OF OWNERSHIP (NOVEMBER 2018). RETURNED TO JEEP DEALER FOR FIX BUT PROBLEM SEEMS TO HAVE RETURNED.
Mfg Campaign: 11193683
Recall Date: Apr 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AT HIGHWAY SPEEDS IF I HIT A BUMP I GET WHAT THOSE IN THE JEEP COMMUNITY CALL A DEATH WOBBLE. I HAVE TO REDUCE MY SPEED TO A DANGEROUSLY SLOW SPEED, ESPECIALLY DURING BUSY MORNING AND AFTERNOON COMMUTES. I HAVE HAD THE STABILIZER REPLACED TWICE, THE 3RD TIME I WENT IN THE SERVICE GROUP SAID THEY COULDN'T REPLICATED SO THEY CAN'T DO ANYTHING ANY CAR THAT HAS SOMETHING CALLED A DEATH WOBBLE SHOULD NOT BE ON THE ROAD. ITS ABSOLUTELY REDICULOUS THAT THIS IS A THING. I AM IN A 9 MONTH OLD CAR, 12K MILES, THIS SHOULD NOT BE HAPPENING TODAY WAS THE LAST STRAW - CAR DRIVING NEXT TO ME ON HIGHWAY, AS I WAS DEALING WITH THE PROBLEM OPENED HIS WINDOW AND YELLED THAT MY TIRE WAS SHAKING. THIS NEEDS TO BE ADDRESSED
Corrective Action:
AT HIGHWAY SPEEDS IF I HIT A BUMP I GET WHAT THOSE IN THE JEEP COMMUNITY CALL A DEATH WOBBLE. I HAVE TO REDUCE MY SPEED TO A DANGEROUSLY SLOW SPEED, ESPECIALLY DURING BUSY MORNING AND AFTERNOON COMMUTES. I HAVE HAD THE STABILIZER REPLACED TWICE, THE 3RD TIME I WENT IN THE SERVICE GROUP SAID THEY COULDN'T REPLICATED SO THEY CAN'T DO ANYTHING ANY CAR THAT HAS SOMETHING CALLED A DEATH WOBBLE SHOULD NOT BE ON THE ROAD. ITS ABSOLUTELY REDICULOUS THAT THIS IS A THING. I AM IN A 9 MONTH OLD CAR, 12K MILES, THIS SHOULD NOT BE HAPPENING TODAY WAS THE LAST STRAW - CAR DRIVING NEXT TO ME ON HIGHWAY, AS I WAS DEALING WITH THE PROBLEM OPENED HIS WINDOW AND YELLED THAT MY TIRE WAS SHAKING. THIS NEEDS TO BE ADDRESSED
Additional Notes:
AT HIGHWAY SPEEDS IF I HIT A BUMP I GET WHAT THOSE IN THE JEEP COMMUNITY CALL A DEATH WOBBLE. I HAVE TO REDUCE MY SPEED TO A DANGEROUSLY SLOW SPEED, ESPECIALLY DURING BUSY MORNING AND AFTERNOON COMMUTES. I HAVE HAD THE STABILIZER REPLACED TWICE, THE 3RD TIME I WENT IN THE SERVICE GROUP SAID THEY COULDN'T REPLICATED SO THEY CAN'T DO ANYTHING ANY CAR THAT HAS SOMETHING CALLED A DEATH WOBBLE SHOULD NOT BE ON THE ROAD. ITS ABSOLUTELY REDICULOUS THAT THIS IS A THING. I AM IN A 9 MONTH OLD CAR, 12K MILES, THIS SHOULD NOT BE HAPPENING TODAY WAS THE LAST STRAW - CAR DRIVING NEXT TO ME ON HIGHWAY, AS I WAS DEALING WITH THE PROBLEM OPENED HIS WINDOW AND YELLED THAT MY TIRE WAS SHAKING. THIS NEEDS TO BE ADDRESSED
Mfg Campaign: 11193287
Recall Date: Apr 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
AT HIGHWAY SPEEDS IF I HIT A BUMP I GET WHAT THOSE IN THE JEEP COMMUNITY CALL A DEATH WOBBLE. I HAVE TO REDUCE MY SPEED TO A DANGEROUSLY SLOW SPEED, ESPECIALLY DURING BUSY MORNING AND AFTERNOON COMMUTES. I HAVE HAD THE STABILIZER REPLACED TWICE, THE 3RD TIME I WENT IN THE SERVICE GROUP SAID THEY COULDN'T REPLICATED SO THEY CAN'T DO ANYTHING ANY CAR THAT HAS SOMETHING CALLED A DEATH WOBBLE SHOULD NOT BE ON THE ROAD. ITS ABSOLUTELY REDICULOUS THAT THIS IS A THING. I AM IN A 9 MONTH OLD CAR, 12K MILES, THIS SHOULD NOT BE HAPPENING TODAY WAS THE LAST STRAW - CAR DRIVING NEXT TO ME ON HIGHWAY, AS I WAS DEALING WITH THE PROBLEM OPENED HIS WINDOW AND YELLED THAT MY TIRE WAS SHAKING. THIS NEEDS TO BE ADDRESSED
Corrective Action:
AT HIGHWAY SPEEDS IF I HIT A BUMP I GET WHAT THOSE IN THE JEEP COMMUNITY CALL A DEATH WOBBLE. I HAVE TO REDUCE MY SPEED TO A DANGEROUSLY SLOW SPEED, ESPECIALLY DURING BUSY MORNING AND AFTERNOON COMMUTES. I HAVE HAD THE STABILIZER REPLACED TWICE, THE 3RD TIME I WENT IN THE SERVICE GROUP SAID THEY COULDN'T REPLICATED SO THEY CAN'T DO ANYTHING ANY CAR THAT HAS SOMETHING CALLED A DEATH WOBBLE SHOULD NOT BE ON THE ROAD. ITS ABSOLUTELY REDICULOUS THAT THIS IS A THING. I AM IN A 9 MONTH OLD CAR, 12K MILES, THIS SHOULD NOT BE HAPPENING TODAY WAS THE LAST STRAW - CAR DRIVING NEXT TO ME ON HIGHWAY, AS I WAS DEALING WITH THE PROBLEM OPENED HIS WINDOW AND YELLED THAT MY TIRE WAS SHAKING. THIS NEEDS TO BE ADDRESSED
Additional Notes:
AT HIGHWAY SPEEDS IF I HIT A BUMP I GET WHAT THOSE IN THE JEEP COMMUNITY CALL A DEATH WOBBLE. I HAVE TO REDUCE MY SPEED TO A DANGEROUSLY SLOW SPEED, ESPECIALLY DURING BUSY MORNING AND AFTERNOON COMMUTES. I HAVE HAD THE STABILIZER REPLACED TWICE, THE 3RD TIME I WENT IN THE SERVICE GROUP SAID THEY COULDN'T REPLICATED SO THEY CAN'T DO ANYTHING ANY CAR THAT HAS SOMETHING CALLED A DEATH WOBBLE SHOULD NOT BE ON THE ROAD. ITS ABSOLUTELY REDICULOUS THAT THIS IS A THING. I AM IN A 9 MONTH OLD CAR, 12K MILES, THIS SHOULD NOT BE HAPPENING TODAY WAS THE LAST STRAW - CAR DRIVING NEXT TO ME ON HIGHWAY, AS I WAS DEALING WITH THE PROBLEM OPENED HIS WINDOW AND YELLED THAT MY TIRE WAS SHAKING. THIS NEEDS TO BE ADDRESSED
Mfg Campaign: 11193287
Recall Date: Apr 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I PURCHASED ON SEPTEMBER 14, 2018 THAT HAS WHAT IS CALLED THE "DEATH WOBBLE". IT ONLY OCCURS WHEN DRIVING OVER 60 MILES AN HOUR. IT IS CAUSED BY A FAULTY STEERING DAMPER. I BROUGHT IT IN FOR THE FIRST TIME IN DECEMBER 4, 2018 WHEN I COULD NOT GAIN CONTROL OF THE CAR AND ALMOST WRECKED. IT WAS THE 6 TIME IT HAD HAPPENED. THE CAR WAS SEIZED IMMEDIATELY, IT WAS A SAFETY ISSUE. I WAS TOLD TO CLEAN THE CAR OUT AND THEY COULDN'T TELL ME WHEN I WOULD HAVE IT RETURNED. I ALSO WAS HAVING THEM CHECK THE BRAKES AS THEY HAD BEEN SQUEAKING. I DID NOT RECEIVE THE CAR BACK UNTIL JANUARY 8 2019. AT THAT TIME, I WAS TOLD IT WAS FINE. THE BRAKES CONTINUED TO SQUEAK AND WHEN IT SNOWED, I FOUND OUT THE DEFROSTER WAS NOT IN WORKING ORDER. I WAS TOLD THE DEFROSTER PART WAS ON BACK ORDER (STILL NOT FIXED AND ITS APRIL 1, 2019) AND THEY GRINDED THE PADS OR ROTORS DUE TO A GLAZE ON THEM. THE BRAKES WERE SOFT AND STILL SQUEAKING. ON FEBRUARY 20 THEY SAID THEY WOULD ORDER NEW BRAKES. MARCH 1, BRAKES LOCKED UP AND I ALMOST WRECKED. I PUMPED THEM AND THEY WORKED AFTER THAT. I IMMEDIATELY DROVE THE CAR THERE AND LEFT IT. THE BRAKES WERE REPLACED, AND I PICKED THE CAR UP ON THE MARCH 7, 2019. MARCH 16, 2019 I WAS GOING OVER THE BRIDGE AT 65 MILES AN HOUR AND THE "DEATH WOBBLE" STARTED AGAIN. I ASKED MY HUSBAND TO DRIVE IT AND IT DID IT TO HIM AS WELL AT ABOUT 65 MILES AN HOUR AS HE WENT OVER A BUMP. WE LEFT TOWN ON SUNDAY MARCH 17 AND DID NOT RETURN UNTIL THE 22. ON MARCH 23, 2019 WE BROUGHT THE CAR IN. THE TECHNICIAN CONFIRMED IT WAS THE STEERING WHEEL DAMPER WAS FAULTY AGAIN. TO THIS DAY I STILL DO NOT HAVE THE CAR AND HAVE BEEN TOLD THAT THEY HAVE A "NEW" PART. THIS WILL BE THE 3RD TIME. DDOCUMENTS, DO NOT SHOW EVERY TIME I WAS IN THERE NOR WHAT WAS REALLY HAPPENING. IT SAID MY BRAKES WERE SOFT AND DIDN'T MENTION THAT THEY LOCKED UP AND SEIZED TO WORK.
Corrective Action:
I PURCHASED ON SEPTEMBER 14, 2018 THAT HAS WHAT IS CALLED THE "DEATH WOBBLE". IT ONLY OCCURS WHEN DRIVING OVER 60 MILES AN HOUR. IT IS CAUSED BY A FAULTY STEERING DAMPER. I BROUGHT IT IN FOR THE FIRST TIME IN DECEMBER 4, 2018 WHEN I COULD NOT GAIN CONTROL OF THE CAR AND ALMOST WRECKED. IT WAS THE 6 TIME IT HAD HAPPENED. THE CAR WAS SEIZED IMMEDIATELY, IT WAS A SAFETY ISSUE. I WAS TOLD TO CLEAN THE CAR OUT AND THEY COULDN'T TELL ME WHEN I WOULD HAVE IT RETURNED. I ALSO WAS HAVING THEM CHECK THE BRAKES AS THEY HAD BEEN SQUEAKING. I DID NOT RECEIVE THE CAR BACK UNTIL JANUARY 8 2019. AT THAT TIME, I WAS TOLD IT WAS FINE. THE BRAKES CONTINUED TO SQUEAK AND WHEN IT SNOWED, I FOUND OUT THE DEFROSTER WAS NOT IN WORKING ORDER. I WAS TOLD THE DEFROSTER PART WAS ON BACK ORDER (STILL NOT FIXED AND ITS APRIL 1, 2019) AND THEY GRINDED THE PADS OR ROTORS DUE TO A GLAZE ON THEM. THE BRAKES WERE SOFT AND STILL SQUEAKING. ON FEBRUARY 20 THEY SAID THEY WOULD ORDER NEW BRAKES. MARCH 1, BRAKES LOCKED UP AND I ALMOST WRECKED. I PUMPED THEM AND THEY WORKED AFTER THAT. I IMMEDIATELY DROVE THE CAR THERE AND LEFT IT. THE BRAKES WERE REPLACED, AND I PICKED THE CAR UP ON THE MARCH 7, 2019. MARCH 16, 2019 I WAS GOING OVER THE BRIDGE AT 65 MILES AN HOUR AND THE "DEATH WOBBLE" STARTED AGAIN. I ASKED MY HUSBAND TO DRIVE IT AND IT DID IT TO HIM AS WELL AT ABOUT 65 MILES AN HOUR AS HE WENT OVER A BUMP. WE LEFT TOWN ON SUNDAY MARCH 17 AND DID NOT RETURN UNTIL THE 22. ON MARCH 23, 2019 WE BROUGHT THE CAR IN. THE TECHNICIAN CONFIRMED IT WAS THE STEERING WHEEL DAMPER WAS FAULTY AGAIN. TO THIS DAY I STILL DO NOT HAVE THE CAR AND HAVE BEEN TOLD THAT THEY HAVE A "NEW" PART. THIS WILL BE THE 3RD TIME. DDOCUMENTS, DO NOT SHOW EVERY TIME I WAS IN THERE NOR WHAT WAS REALLY HAPPENING. IT SAID MY BRAKES WERE SOFT AND DIDN'T MENTION THAT THEY LOCKED UP AND SEIZED TO WORK.
Additional Notes:
I PURCHASED ON SEPTEMBER 14, 2018 THAT HAS WHAT IS CALLED THE "DEATH WOBBLE". IT ONLY OCCURS WHEN DRIVING OVER 60 MILES AN HOUR. IT IS CAUSED BY A FAULTY STEERING DAMPER. I BROUGHT IT IN FOR THE FIRST TIME IN DECEMBER 4, 2018 WHEN I COULD NOT GAIN CONTROL OF THE CAR AND ALMOST WRECKED. IT WAS THE 6 TIME IT HAD HAPPENED. THE CAR WAS SEIZED IMMEDIATELY, IT WAS A SAFETY ISSUE. I WAS TOLD TO CLEAN THE CAR OUT AND THEY COULDN'T TELL ME WHEN I WOULD HAVE IT RETURNED. I ALSO WAS HAVING THEM CHECK THE BRAKES AS THEY HAD BEEN SQUEAKING. I DID NOT RECEIVE THE CAR BACK UNTIL JANUARY 8 2019. AT THAT TIME, I WAS TOLD IT WAS FINE. THE BRAKES CONTINUED TO SQUEAK AND WHEN IT SNOWED, I FOUND OUT THE DEFROSTER WAS NOT IN WORKING ORDER. I WAS TOLD THE DEFROSTER PART WAS ON BACK ORDER (STILL NOT FIXED AND ITS APRIL 1, 2019) AND THEY GRINDED THE PADS OR ROTORS DUE TO A GLAZE ON THEM. THE BRAKES WERE SOFT AND STILL SQUEAKING. ON FEBRUARY 20 THEY SAID THEY WOULD ORDER NEW BRAKES. MARCH 1, BRAKES LOCKED UP AND I ALMOST WRECKED. I PUMPED THEM AND THEY WORKED AFTER THAT. I IMMEDIATELY DROVE THE CAR THERE AND LEFT IT. THE BRAKES WERE REPLACED, AND I PICKED THE CAR UP ON THE MARCH 7, 2019. MARCH 16, 2019 I WAS GOING OVER THE BRIDGE AT 65 MILES AN HOUR AND THE "DEATH WOBBLE" STARTED AGAIN. I ASKED MY HUSBAND TO DRIVE IT AND IT DID IT TO HIM AS WELL AT ABOUT 65 MILES AN HOUR AS HE WENT OVER A BUMP. WE LEFT TOWN ON SUNDAY MARCH 17 AND DID NOT RETURN UNTIL THE 22. ON MARCH 23, 2019 WE BROUGHT THE CAR IN. THE TECHNICIAN CONFIRMED IT WAS THE STEERING WHEEL DAMPER WAS FAULTY AGAIN. TO THIS DAY I STILL DO NOT HAVE THE CAR AND HAVE BEEN TOLD THAT THEY HAVE A "NEW" PART. THIS WILL BE THE 3RD TIME. DDOCUMENTS, DO NOT SHOW EVERY TIME I WAS IN THERE NOR WHAT WAS REALLY HAPPENING. IT SAID MY BRAKES WERE SOFT AND DIDN'T MENTION THAT THEY LOCKED UP AND SEIZED TO WORK.
Mfg Campaign: 11193299
Recall Date: Apr 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I PURCHASED ON SEPTEMBER 14, 2018 THAT HAS WHAT IS CALLED THE "DEATH WOBBLE". IT ONLY OCCURS WHEN DRIVING OVER 60 MILES AN HOUR. IT IS CAUSED BY A FAULTY STEERING DAMPER. I BROUGHT IT IN FOR THE FIRST TIME IN DECEMBER 4, 2018 WHEN I COULD NOT GAIN CONTROL OF THE CAR AND ALMOST WRECKED. IT WAS THE 6 TIME IT HAD HAPPENED. THE CAR WAS SEIZED IMMEDIATELY, IT WAS A SAFETY ISSUE. I WAS TOLD TO CLEAN THE CAR OUT AND THEY COULDN'T TELL ME WHEN I WOULD HAVE IT RETURNED. I ALSO WAS HAVING THEM CHECK THE BRAKES AS THEY HAD BEEN SQUEAKING. I DID NOT RECEIVE THE CAR BACK UNTIL JANUARY 8 2019. AT THAT TIME, I WAS TOLD IT WAS FINE. THE BRAKES CONTINUED TO SQUEAK AND WHEN IT SNOWED, I FOUND OUT THE DEFROSTER WAS NOT IN WORKING ORDER. I WAS TOLD THE DEFROSTER PART WAS ON BACK ORDER (STILL NOT FIXED AND ITS APRIL 1, 2019) AND THEY GRINDED THE PADS OR ROTORS DUE TO A GLAZE ON THEM. THE BRAKES WERE SOFT AND STILL SQUEAKING. ON FEBRUARY 20 THEY SAID THEY WOULD ORDER NEW BRAKES. MARCH 1, BRAKES LOCKED UP AND I ALMOST WRECKED. I PUMPED THEM AND THEY WORKED AFTER THAT. I IMMEDIATELY DROVE THE CAR THERE AND LEFT IT. THE BRAKES WERE REPLACED, AND I PICKED THE CAR UP ON THE MARCH 7, 2019. MARCH 16, 2019 I WAS GOING OVER THE BRIDGE AT 65 MILES AN HOUR AND THE "DEATH WOBBLE" STARTED AGAIN. I ASKED MY HUSBAND TO DRIVE IT AND IT DID IT TO HIM AS WELL AT ABOUT 65 MILES AN HOUR AS HE WENT OVER A BUMP. WE LEFT TOWN ON SUNDAY MARCH 17 AND DID NOT RETURN UNTIL THE 22. ON MARCH 23, 2019 WE BROUGHT THE CAR IN. THE TECHNICIAN CONFIRMED IT WAS THE STEERING WHEEL DAMPER WAS FAULTY AGAIN. TO THIS DAY I STILL DO NOT HAVE THE CAR AND HAVE BEEN TOLD THAT THEY HAVE A "NEW" PART. THIS WILL BE THE 3RD TIME. DDOCUMENTS, DO NOT SHOW EVERY TIME I WAS IN THERE NOR WHAT WAS REALLY HAPPENING. IT SAID MY BRAKES WERE SOFT AND DIDN'T MENTION THAT THEY LOCKED UP AND SEIZED TO WORK.
Corrective Action:
I PURCHASED ON SEPTEMBER 14, 2018 THAT HAS WHAT IS CALLED THE "DEATH WOBBLE". IT ONLY OCCURS WHEN DRIVING OVER 60 MILES AN HOUR. IT IS CAUSED BY A FAULTY STEERING DAMPER. I BROUGHT IT IN FOR THE FIRST TIME IN DECEMBER 4, 2018 WHEN I COULD NOT GAIN CONTROL OF THE CAR AND ALMOST WRECKED. IT WAS THE 6 TIME IT HAD HAPPENED. THE CAR WAS SEIZED IMMEDIATELY, IT WAS A SAFETY ISSUE. I WAS TOLD TO CLEAN THE CAR OUT AND THEY COULDN'T TELL ME WHEN I WOULD HAVE IT RETURNED. I ALSO WAS HAVING THEM CHECK THE BRAKES AS THEY HAD BEEN SQUEAKING. I DID NOT RECEIVE THE CAR BACK UNTIL JANUARY 8 2019. AT THAT TIME, I WAS TOLD IT WAS FINE. THE BRAKES CONTINUED TO SQUEAK AND WHEN IT SNOWED, I FOUND OUT THE DEFROSTER WAS NOT IN WORKING ORDER. I WAS TOLD THE DEFROSTER PART WAS ON BACK ORDER (STILL NOT FIXED AND ITS APRIL 1, 2019) AND THEY GRINDED THE PADS OR ROTORS DUE TO A GLAZE ON THEM. THE BRAKES WERE SOFT AND STILL SQUEAKING. ON FEBRUARY 20 THEY SAID THEY WOULD ORDER NEW BRAKES. MARCH 1, BRAKES LOCKED UP AND I ALMOST WRECKED. I PUMPED THEM AND THEY WORKED AFTER THAT. I IMMEDIATELY DROVE THE CAR THERE AND LEFT IT. THE BRAKES WERE REPLACED, AND I PICKED THE CAR UP ON THE MARCH 7, 2019. MARCH 16, 2019 I WAS GOING OVER THE BRIDGE AT 65 MILES AN HOUR AND THE "DEATH WOBBLE" STARTED AGAIN. I ASKED MY HUSBAND TO DRIVE IT AND IT DID IT TO HIM AS WELL AT ABOUT 65 MILES AN HOUR AS HE WENT OVER A BUMP. WE LEFT TOWN ON SUNDAY MARCH 17 AND DID NOT RETURN UNTIL THE 22. ON MARCH 23, 2019 WE BROUGHT THE CAR IN. THE TECHNICIAN CONFIRMED IT WAS THE STEERING WHEEL DAMPER WAS FAULTY AGAIN. TO THIS DAY I STILL DO NOT HAVE THE CAR AND HAVE BEEN TOLD THAT THEY HAVE A "NEW" PART. THIS WILL BE THE 3RD TIME. DDOCUMENTS, DO NOT SHOW EVERY TIME I WAS IN THERE NOR WHAT WAS REALLY HAPPENING. IT SAID MY BRAKES WERE SOFT AND DIDN'T MENTION THAT THEY LOCKED UP AND SEIZED TO WORK.
Additional Notes:
I PURCHASED ON SEPTEMBER 14, 2018 THAT HAS WHAT IS CALLED THE "DEATH WOBBLE". IT ONLY OCCURS WHEN DRIVING OVER 60 MILES AN HOUR. IT IS CAUSED BY A FAULTY STEERING DAMPER. I BROUGHT IT IN FOR THE FIRST TIME IN DECEMBER 4, 2018 WHEN I COULD NOT GAIN CONTROL OF THE CAR AND ALMOST WRECKED. IT WAS THE 6 TIME IT HAD HAPPENED. THE CAR WAS SEIZED IMMEDIATELY, IT WAS A SAFETY ISSUE. I WAS TOLD TO CLEAN THE CAR OUT AND THEY COULDN'T TELL ME WHEN I WOULD HAVE IT RETURNED. I ALSO WAS HAVING THEM CHECK THE BRAKES AS THEY HAD BEEN SQUEAKING. I DID NOT RECEIVE THE CAR BACK UNTIL JANUARY 8 2019. AT THAT TIME, I WAS TOLD IT WAS FINE. THE BRAKES CONTINUED TO SQUEAK AND WHEN IT SNOWED, I FOUND OUT THE DEFROSTER WAS NOT IN WORKING ORDER. I WAS TOLD THE DEFROSTER PART WAS ON BACK ORDER (STILL NOT FIXED AND ITS APRIL 1, 2019) AND THEY GRINDED THE PADS OR ROTORS DUE TO A GLAZE ON THEM. THE BRAKES WERE SOFT AND STILL SQUEAKING. ON FEBRUARY 20 THEY SAID THEY WOULD ORDER NEW BRAKES. MARCH 1, BRAKES LOCKED UP AND I ALMOST WRECKED. I PUMPED THEM AND THEY WORKED AFTER THAT. I IMMEDIATELY DROVE THE CAR THERE AND LEFT IT. THE BRAKES WERE REPLACED, AND I PICKED THE CAR UP ON THE MARCH 7, 2019. MARCH 16, 2019 I WAS GOING OVER THE BRIDGE AT 65 MILES AN HOUR AND THE "DEATH WOBBLE" STARTED AGAIN. I ASKED MY HUSBAND TO DRIVE IT AND IT DID IT TO HIM AS WELL AT ABOUT 65 MILES AN HOUR AS HE WENT OVER A BUMP. WE LEFT TOWN ON SUNDAY MARCH 17 AND DID NOT RETURN UNTIL THE 22. ON MARCH 23, 2019 WE BROUGHT THE CAR IN. THE TECHNICIAN CONFIRMED IT WAS THE STEERING WHEEL DAMPER WAS FAULTY AGAIN. TO THIS DAY I STILL DO NOT HAVE THE CAR AND HAVE BEEN TOLD THAT THEY HAVE A "NEW" PART. THIS WILL BE THE 3RD TIME. DDOCUMENTS, DO NOT SHOW EVERY TIME I WAS IN THERE NOR WHAT WAS REALLY HAPPENING. IT SAID MY BRAKES WERE SOFT AND DIDN'T MENTION THAT THEY LOCKED UP AND SEIZED TO WORK.
Mfg Campaign: 11193299
Recall Date: Apr 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I PURCHASED ON SEPTEMBER 14, 2018 THAT HAS WHAT IS CALLED THE "DEATH WOBBLE". IT ONLY OCCURS WHEN DRIVING OVER 60 MILES AN HOUR. IT IS CAUSED BY A FAULTY STEERING DAMPER. I BROUGHT IT IN FOR THE FIRST TIME IN DECEMBER 4, 2018 WHEN I COULD NOT GAIN CONTROL OF THE CAR AND ALMOST WRECKED. IT WAS THE 6 TIME IT HAD HAPPENED. THE CAR WAS SEIZED IMMEDIATELY, IT WAS A SAFETY ISSUE. I WAS TOLD TO CLEAN THE CAR OUT AND THEY COULDN'T TELL ME WHEN I WOULD HAVE IT RETURNED. I ALSO WAS HAVING THEM CHECK THE BRAKES AS THEY HAD BEEN SQUEAKING. I DID NOT RECEIVE THE CAR BACK UNTIL JANUARY 8 2019. AT THAT TIME, I WAS TOLD IT WAS FINE. THE BRAKES CONTINUED TO SQUEAK AND WHEN IT SNOWED, I FOUND OUT THE DEFROSTER WAS NOT IN WORKING ORDER. I WAS TOLD THE DEFROSTER PART WAS ON BACK ORDER (STILL NOT FIXED AND ITS APRIL 1, 2019) AND THEY GRINDED THE PADS OR ROTORS DUE TO A GLAZE ON THEM. THE BRAKES WERE SOFT AND STILL SQUEAKING. ON FEBRUARY 20 THEY SAID THEY WOULD ORDER NEW BRAKES. MARCH 1, BRAKES LOCKED UP AND I ALMOST WRECKED. I PUMPED THEM AND THEY WORKED AFTER THAT. I IMMEDIATELY DROVE THE CAR THERE AND LEFT IT. THE BRAKES WERE REPLACED, AND I PICKED THE CAR UP ON THE MARCH 7, 2019. MARCH 16, 2019 I WAS GOING OVER THE BRIDGE AT 65 MILES AN HOUR AND THE "DEATH WOBBLE" STARTED AGAIN. I ASKED MY HUSBAND TO DRIVE IT AND IT DID IT TO HIM AS WELL AT ABOUT 65 MILES AN HOUR AS HE WENT OVER A BUMP. WE LEFT TOWN ON SUNDAY MARCH 17 AND DID NOT RETURN UNTIL THE 22. ON MARCH 23, 2019 WE BROUGHT THE CAR IN. THE TECHNICIAN CONFIRMED IT WAS THE STEERING WHEEL DAMPER WAS FAULTY AGAIN. TO THIS DAY I STILL DO NOT HAVE THE CAR AND HAVE BEEN TOLD THAT THEY HAVE A "NEW" PART. THIS WILL BE THE 3RD TIME. DDOCUMENTS, DO NOT SHOW EVERY TIME I WAS IN THERE NOR WHAT WAS REALLY HAPPENING. IT SAID MY BRAKES WERE SOFT AND DIDN'T MENTION THAT THEY LOCKED UP AND SEIZED TO WORK.
Corrective Action:
I PURCHASED ON SEPTEMBER 14, 2018 THAT HAS WHAT IS CALLED THE "DEATH WOBBLE". IT ONLY OCCURS WHEN DRIVING OVER 60 MILES AN HOUR. IT IS CAUSED BY A FAULTY STEERING DAMPER. I BROUGHT IT IN FOR THE FIRST TIME IN DECEMBER 4, 2018 WHEN I COULD NOT GAIN CONTROL OF THE CAR AND ALMOST WRECKED. IT WAS THE 6 TIME IT HAD HAPPENED. THE CAR WAS SEIZED IMMEDIATELY, IT WAS A SAFETY ISSUE. I WAS TOLD TO CLEAN THE CAR OUT AND THEY COULDN'T TELL ME WHEN I WOULD HAVE IT RETURNED. I ALSO WAS HAVING THEM CHECK THE BRAKES AS THEY HAD BEEN SQUEAKING. I DID NOT RECEIVE THE CAR BACK UNTIL JANUARY 8 2019. AT THAT TIME, I WAS TOLD IT WAS FINE. THE BRAKES CONTINUED TO SQUEAK AND WHEN IT SNOWED, I FOUND OUT THE DEFROSTER WAS NOT IN WORKING ORDER. I WAS TOLD THE DEFROSTER PART WAS ON BACK ORDER (STILL NOT FIXED AND ITS APRIL 1, 2019) AND THEY GRINDED THE PADS OR ROTORS DUE TO A GLAZE ON THEM. THE BRAKES WERE SOFT AND STILL SQUEAKING. ON FEBRUARY 20 THEY SAID THEY WOULD ORDER NEW BRAKES. MARCH 1, BRAKES LOCKED UP AND I ALMOST WRECKED. I PUMPED THEM AND THEY WORKED AFTER THAT. I IMMEDIATELY DROVE THE CAR THERE AND LEFT IT. THE BRAKES WERE REPLACED, AND I PICKED THE CAR UP ON THE MARCH 7, 2019. MARCH 16, 2019 I WAS GOING OVER THE BRIDGE AT 65 MILES AN HOUR AND THE "DEATH WOBBLE" STARTED AGAIN. I ASKED MY HUSBAND TO DRIVE IT AND IT DID IT TO HIM AS WELL AT ABOUT 65 MILES AN HOUR AS HE WENT OVER A BUMP. WE LEFT TOWN ON SUNDAY MARCH 17 AND DID NOT RETURN UNTIL THE 22. ON MARCH 23, 2019 WE BROUGHT THE CAR IN. THE TECHNICIAN CONFIRMED IT WAS THE STEERING WHEEL DAMPER WAS FAULTY AGAIN. TO THIS DAY I STILL DO NOT HAVE THE CAR AND HAVE BEEN TOLD THAT THEY HAVE A "NEW" PART. THIS WILL BE THE 3RD TIME. DDOCUMENTS, DO NOT SHOW EVERY TIME I WAS IN THERE NOR WHAT WAS REALLY HAPPENING. IT SAID MY BRAKES WERE SOFT AND DIDN'T MENTION THAT THEY LOCKED UP AND SEIZED TO WORK.
Additional Notes:
I PURCHASED ON SEPTEMBER 14, 2018 THAT HAS WHAT IS CALLED THE "DEATH WOBBLE". IT ONLY OCCURS WHEN DRIVING OVER 60 MILES AN HOUR. IT IS CAUSED BY A FAULTY STEERING DAMPER. I BROUGHT IT IN FOR THE FIRST TIME IN DECEMBER 4, 2018 WHEN I COULD NOT GAIN CONTROL OF THE CAR AND ALMOST WRECKED. IT WAS THE 6 TIME IT HAD HAPPENED. THE CAR WAS SEIZED IMMEDIATELY, IT WAS A SAFETY ISSUE. I WAS TOLD TO CLEAN THE CAR OUT AND THEY COULDN'T TELL ME WHEN I WOULD HAVE IT RETURNED. I ALSO WAS HAVING THEM CHECK THE BRAKES AS THEY HAD BEEN SQUEAKING. I DID NOT RECEIVE THE CAR BACK UNTIL JANUARY 8 2019. AT THAT TIME, I WAS TOLD IT WAS FINE. THE BRAKES CONTINUED TO SQUEAK AND WHEN IT SNOWED, I FOUND OUT THE DEFROSTER WAS NOT IN WORKING ORDER. I WAS TOLD THE DEFROSTER PART WAS ON BACK ORDER (STILL NOT FIXED AND ITS APRIL 1, 2019) AND THEY GRINDED THE PADS OR ROTORS DUE TO A GLAZE ON THEM. THE BRAKES WERE SOFT AND STILL SQUEAKING. ON FEBRUARY 20 THEY SAID THEY WOULD ORDER NEW BRAKES. MARCH 1, BRAKES LOCKED UP AND I ALMOST WRECKED. I PUMPED THEM AND THEY WORKED AFTER THAT. I IMMEDIATELY DROVE THE CAR THERE AND LEFT IT. THE BRAKES WERE REPLACED, AND I PICKED THE CAR UP ON THE MARCH 7, 2019. MARCH 16, 2019 I WAS GOING OVER THE BRIDGE AT 65 MILES AN HOUR AND THE "DEATH WOBBLE" STARTED AGAIN. I ASKED MY HUSBAND TO DRIVE IT AND IT DID IT TO HIM AS WELL AT ABOUT 65 MILES AN HOUR AS HE WENT OVER A BUMP. WE LEFT TOWN ON SUNDAY MARCH 17 AND DID NOT RETURN UNTIL THE 22. ON MARCH 23, 2019 WE BROUGHT THE CAR IN. THE TECHNICIAN CONFIRMED IT WAS THE STEERING WHEEL DAMPER WAS FAULTY AGAIN. TO THIS DAY I STILL DO NOT HAVE THE CAR AND HAVE BEEN TOLD THAT THEY HAVE A "NEW" PART. THIS WILL BE THE 3RD TIME. DDOCUMENTS, DO NOT SHOW EVERY TIME I WAS IN THERE NOR WHAT WAS REALLY HAPPENING. IT SAID MY BRAKES WERE SOFT AND DIDN'T MENTION THAT THEY LOCKED UP AND SEIZED TO WORK.
Mfg Campaign: 11193299
Recall Date: Apr 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AT 3800 MILES MY VEHICLE EXPERIENCED VIOLENT STEERING WHEEL VIBRATION. THE DEALERSHIP REPLACED THE STEERING DAMPER. WITHIN WEEKS IT STARTED TO OCCUR AGAIN. I OPENED A CASE WITH CHRYSLER AND THE DEALERSHIP AND IT APPEARS THE FIX IS REPLACING IT WITH ANOTHER AFTERMARKET STEERING DAMPER THAT ISN'T AVAILABLE TILL JULY. THE FREQUENCY AND SEVERITY OF THE WOBBLE IS INCREASING. THIS MORNING ON A 20 MINUTE COMMUTE IT OCCURRED TWICE. ONCE AT 70MPH AND THEN ONCE AT 58MPH EXITING THE HIGHWAY. TURNING THE WHEEL TO GET OF THE EXIT WAS DIFFICULT AND THE VIBRATION CONTINUED UNTIL I GOT THE CAR DOWN TO 30MPH. I CALL CHRYSLER AGAIN TELLING THEM I'M ACTUALLY SCARED NOW TO DRIVE MY VEHICLE ON THE HIGHWAY AND AT THIS RATE AM RISK FOR AN ACCIDENT AND CAN'T WAIT TILL JULY FOR REPAIR.
Corrective Action:
AT 3800 MILES MY VEHICLE EXPERIENCED VIOLENT STEERING WHEEL VIBRATION. THE DEALERSHIP REPLACED THE STEERING DAMPER. WITHIN WEEKS IT STARTED TO OCCUR AGAIN. I OPENED A CASE WITH CHRYSLER AND THE DEALERSHIP AND IT APPEARS THE FIX IS REPLACING IT WITH ANOTHER AFTERMARKET STEERING DAMPER THAT ISN'T AVAILABLE TILL JULY. THE FREQUENCY AND SEVERITY OF THE WOBBLE IS INCREASING. THIS MORNING ON A 20 MINUTE COMMUTE IT OCCURRED TWICE. ONCE AT 70MPH AND THEN ONCE AT 58MPH EXITING THE HIGHWAY. TURNING THE WHEEL TO GET OF THE EXIT WAS DIFFICULT AND THE VIBRATION CONTINUED UNTIL I GOT THE CAR DOWN TO 30MPH. I CALL CHRYSLER AGAIN TELLING THEM I'M ACTUALLY SCARED NOW TO DRIVE MY VEHICLE ON THE HIGHWAY AND AT THIS RATE AM RISK FOR AN ACCIDENT AND CAN'T WAIT TILL JULY FOR REPAIR.
Additional Notes:
AT 3800 MILES MY VEHICLE EXPERIENCED VIOLENT STEERING WHEEL VIBRATION. THE DEALERSHIP REPLACED THE STEERING DAMPER. WITHIN WEEKS IT STARTED TO OCCUR AGAIN. I OPENED A CASE WITH CHRYSLER AND THE DEALERSHIP AND IT APPEARS THE FIX IS REPLACING IT WITH ANOTHER AFTERMARKET STEERING DAMPER THAT ISN'T AVAILABLE TILL JULY. THE FREQUENCY AND SEVERITY OF THE WOBBLE IS INCREASING. THIS MORNING ON A 20 MINUTE COMMUTE IT OCCURRED TWICE. ONCE AT 70MPH AND THEN ONCE AT 58MPH EXITING THE HIGHWAY. TURNING THE WHEEL TO GET OF THE EXIT WAS DIFFICULT AND THE VIBRATION CONTINUED UNTIL I GOT THE CAR DOWN TO 30MPH. I CALL CHRYSLER AGAIN TELLING THEM I'M ACTUALLY SCARED NOW TO DRIVE MY VEHICLE ON THE HIGHWAY AND AT THIS RATE AM RISK FOR AN ACCIDENT AND CAN'T WAIT TILL JULY FOR REPAIR.
Mfg Campaign: 11193301
Recall Date: Apr 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THIS IS REGARDING WHAT'S KNOWN IN THE JEEP COMMUNITY AS THE 'DEATH WOBBLE.' I BOUGHT MY CAR BRAND NEW IN SEPTEMBER OF 2018, AND I'VE EXPERIENCED THE DEATH WOBBLE. I'LL BE ON THE FREEWAY, DRIVING 65+ MPH, ALL OF THE SUDDEN HIT A BUMP OR RUMBLE IN THE ROAD AND THEN LOSE CONTROL OF MY STEERING. THE JEEP STARTS VIBRATING (WOBBLING) UNCONTROLLABLY. THE ONLY WAY TO STOP THIS IS BY SLOWING DOWN ENOUGH TO COME TO A STOP, WHICH CAN PROVE DIFFICULT AND DANGEROUS ON THE FREEWAY. THIS IS SOMETHING I FEEL SHOULD BE FIXED. MY CAR HAS NEVER BEEN IN AN ACCIDENT, HAS ALL NEW PARTS SINCE I BOUGHT IT BRAND NEW AND SHOULDN'T HAVE THIS PROBLEM.
Corrective Action:
THIS IS REGARDING WHAT'S KNOWN IN THE JEEP COMMUNITY AS THE 'DEATH WOBBLE.' I BOUGHT MY CAR BRAND NEW IN SEPTEMBER OF 2018, AND I'VE EXPERIENCED THE DEATH WOBBLE. I'LL BE ON THE FREEWAY, DRIVING 65+ MPH, ALL OF THE SUDDEN HIT A BUMP OR RUMBLE IN THE ROAD AND THEN LOSE CONTROL OF MY STEERING. THE JEEP STARTS VIBRATING (WOBBLING) UNCONTROLLABLY. THE ONLY WAY TO STOP THIS IS BY SLOWING DOWN ENOUGH TO COME TO A STOP, WHICH CAN PROVE DIFFICULT AND DANGEROUS ON THE FREEWAY. THIS IS SOMETHING I FEEL SHOULD BE FIXED. MY CAR HAS NEVER BEEN IN AN ACCIDENT, HAS ALL NEW PARTS SINCE I BOUGHT IT BRAND NEW AND SHOULDN'T HAVE THIS PROBLEM.
Additional Notes:
THIS IS REGARDING WHAT'S KNOWN IN THE JEEP COMMUNITY AS THE 'DEATH WOBBLE.' I BOUGHT MY CAR BRAND NEW IN SEPTEMBER OF 2018, AND I'VE EXPERIENCED THE DEATH WOBBLE. I'LL BE ON THE FREEWAY, DRIVING 65+ MPH, ALL OF THE SUDDEN HIT A BUMP OR RUMBLE IN THE ROAD AND THEN LOSE CONTROL OF MY STEERING. THE JEEP STARTS VIBRATING (WOBBLING) UNCONTROLLABLY. THE ONLY WAY TO STOP THIS IS BY SLOWING DOWN ENOUGH TO COME TO A STOP, WHICH CAN PROVE DIFFICULT AND DANGEROUS ON THE FREEWAY. THIS IS SOMETHING I FEEL SHOULD BE FIXED. MY CAR HAS NEVER BEEN IN AN ACCIDENT, HAS ALL NEW PARTS SINCE I BOUGHT IT BRAND NEW AND SHOULDN'T HAVE THIS PROBLEM.
Mfg Campaign: 11193506
Recall Date: Apr 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THIS IS REGARDING WHAT'S KNOWN IN THE JEEP COMMUNITY AS THE 'DEATH WOBBLE.' I BOUGHT MY CAR BRAND NEW IN SEPTEMBER OF 2018, AND I'VE EXPERIENCED THE DEATH WOBBLE. I'LL BE ON THE FREEWAY, DRIVING 65+ MPH, ALL OF THE SUDDEN HIT A BUMP OR RUMBLE IN THE ROAD AND THEN LOSE CONTROL OF MY STEERING. THE JEEP STARTS VIBRATING (WOBBLING) UNCONTROLLABLY. THE ONLY WAY TO STOP THIS IS BY SLOWING DOWN ENOUGH TO COME TO A STOP, WHICH CAN PROVE DIFFICULT AND DANGEROUS ON THE FREEWAY. THIS IS SOMETHING I FEEL SHOULD BE FIXED. MY CAR HAS NEVER BEEN IN AN ACCIDENT, HAS ALL NEW PARTS SINCE I BOUGHT IT BRAND NEW AND SHOULDN'T HAVE THIS PROBLEM.
Corrective Action:
THIS IS REGARDING WHAT'S KNOWN IN THE JEEP COMMUNITY AS THE 'DEATH WOBBLE.' I BOUGHT MY CAR BRAND NEW IN SEPTEMBER OF 2018, AND I'VE EXPERIENCED THE DEATH WOBBLE. I'LL BE ON THE FREEWAY, DRIVING 65+ MPH, ALL OF THE SUDDEN HIT A BUMP OR RUMBLE IN THE ROAD AND THEN LOSE CONTROL OF MY STEERING. THE JEEP STARTS VIBRATING (WOBBLING) UNCONTROLLABLY. THE ONLY WAY TO STOP THIS IS BY SLOWING DOWN ENOUGH TO COME TO A STOP, WHICH CAN PROVE DIFFICULT AND DANGEROUS ON THE FREEWAY. THIS IS SOMETHING I FEEL SHOULD BE FIXED. MY CAR HAS NEVER BEEN IN AN ACCIDENT, HAS ALL NEW PARTS SINCE I BOUGHT IT BRAND NEW AND SHOULDN'T HAVE THIS PROBLEM.
Additional Notes:
THIS IS REGARDING WHAT'S KNOWN IN THE JEEP COMMUNITY AS THE 'DEATH WOBBLE.' I BOUGHT MY CAR BRAND NEW IN SEPTEMBER OF 2018, AND I'VE EXPERIENCED THE DEATH WOBBLE. I'LL BE ON THE FREEWAY, DRIVING 65+ MPH, ALL OF THE SUDDEN HIT A BUMP OR RUMBLE IN THE ROAD AND THEN LOSE CONTROL OF MY STEERING. THE JEEP STARTS VIBRATING (WOBBLING) UNCONTROLLABLY. THE ONLY WAY TO STOP THIS IS BY SLOWING DOWN ENOUGH TO COME TO A STOP, WHICH CAN PROVE DIFFICULT AND DANGEROUS ON THE FREEWAY. THIS IS SOMETHING I FEEL SHOULD BE FIXED. MY CAR HAS NEVER BEEN IN AN ACCIDENT, HAS ALL NEW PARTS SINCE I BOUGHT IT BRAND NEW AND SHOULDN'T HAVE THIS PROBLEM.
Mfg Campaign: 11193506
Recall Date: Apr 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
THIS IS REGARDING WHAT'S KNOWN IN THE JEEP COMMUNITY AS THE 'DEATH WOBBLE.' I BOUGHT MY CAR BRAND NEW IN SEPTEMBER OF 2018, AND I'VE EXPERIENCED THE DEATH WOBBLE. I'LL BE ON THE FREEWAY, DRIVING 65+ MPH, ALL OF THE SUDDEN HIT A BUMP OR RUMBLE IN THE ROAD AND THEN LOSE CONTROL OF MY STEERING. THE JEEP STARTS VIBRATING (WOBBLING) UNCONTROLLABLY. THE ONLY WAY TO STOP THIS IS BY SLOWING DOWN ENOUGH TO COME TO A STOP, WHICH CAN PROVE DIFFICULT AND DANGEROUS ON THE FREEWAY. THIS IS SOMETHING I FEEL SHOULD BE FIXED. MY CAR HAS NEVER BEEN IN AN ACCIDENT, HAS ALL NEW PARTS SINCE I BOUGHT IT BRAND NEW AND SHOULDN'T HAVE THIS PROBLEM.
Corrective Action:
THIS IS REGARDING WHAT'S KNOWN IN THE JEEP COMMUNITY AS THE 'DEATH WOBBLE.' I BOUGHT MY CAR BRAND NEW IN SEPTEMBER OF 2018, AND I'VE EXPERIENCED THE DEATH WOBBLE. I'LL BE ON THE FREEWAY, DRIVING 65+ MPH, ALL OF THE SUDDEN HIT A BUMP OR RUMBLE IN THE ROAD AND THEN LOSE CONTROL OF MY STEERING. THE JEEP STARTS VIBRATING (WOBBLING) UNCONTROLLABLY. THE ONLY WAY TO STOP THIS IS BY SLOWING DOWN ENOUGH TO COME TO A STOP, WHICH CAN PROVE DIFFICULT AND DANGEROUS ON THE FREEWAY. THIS IS SOMETHING I FEEL SHOULD BE FIXED. MY CAR HAS NEVER BEEN IN AN ACCIDENT, HAS ALL NEW PARTS SINCE I BOUGHT IT BRAND NEW AND SHOULDN'T HAVE THIS PROBLEM.
Additional Notes:
THIS IS REGARDING WHAT'S KNOWN IN THE JEEP COMMUNITY AS THE 'DEATH WOBBLE.' I BOUGHT MY CAR BRAND NEW IN SEPTEMBER OF 2018, AND I'VE EXPERIENCED THE DEATH WOBBLE. I'LL BE ON THE FREEWAY, DRIVING 65+ MPH, ALL OF THE SUDDEN HIT A BUMP OR RUMBLE IN THE ROAD AND THEN LOSE CONTROL OF MY STEERING. THE JEEP STARTS VIBRATING (WOBBLING) UNCONTROLLABLY. THE ONLY WAY TO STOP THIS IS BY SLOWING DOWN ENOUGH TO COME TO A STOP, WHICH CAN PROVE DIFFICULT AND DANGEROUS ON THE FREEWAY. THIS IS SOMETHING I FEEL SHOULD BE FIXED. MY CAR HAS NEVER BEEN IN AN ACCIDENT, HAS ALL NEW PARTS SINCE I BOUGHT IT BRAND NEW AND SHOULDN'T HAVE THIS PROBLEM.
Mfg Campaign: 11193506
Recall Date: Apr 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING LOCKS UP WHEN TRAVELING AT SPEEDS ABOVE 60 MPH. I AM UNABLE TO TURN AND HAVE ALMOST BEEN FORCED OFF THE ROAD ON MULTIPLE OCCASIONS WHEN THE HIGHWAY CURVES, AND I CANNOT TURN TO MEET IT. STEERING ABILITIES RETURN WHEN I LET UP OFF THE ACCELERATOR AND SPEED DROPS BACK UNDER 50MPH. ISSUE IS INTERMITTENT MOST OF THE TIME, BUT IS COMPLETELY CONSISTENT WHEN TEMPERATURES DROP BELOW 40 DEGREES.
Corrective Action:
STEERING LOCKS UP WHEN TRAVELING AT SPEEDS ABOVE 60 MPH. I AM UNABLE TO TURN AND HAVE ALMOST BEEN FORCED OFF THE ROAD ON MULTIPLE OCCASIONS WHEN THE HIGHWAY CURVES, AND I CANNOT TURN TO MEET IT. STEERING ABILITIES RETURN WHEN I LET UP OFF THE ACCELERATOR AND SPEED DROPS BACK UNDER 50MPH. ISSUE IS INTERMITTENT MOST OF THE TIME, BUT IS COMPLETELY CONSISTENT WHEN TEMPERATURES DROP BELOW 40 DEGREES.
Additional Notes:
STEERING LOCKS UP WHEN TRAVELING AT SPEEDS ABOVE 60 MPH. I AM UNABLE TO TURN AND HAVE ALMOST BEEN FORCED OFF THE ROAD ON MULTIPLE OCCASIONS WHEN THE HIGHWAY CURVES, AND I CANNOT TURN TO MEET IT. STEERING ABILITIES RETURN WHEN I LET UP OFF THE ACCELERATOR AND SPEED DROPS BACK UNDER 50MPH. ISSUE IS INTERMITTENT MOST OF THE TIME, BUT IS COMPLETELY CONSISTENT WHEN TEMPERATURES DROP BELOW 40 DEGREES.
Mfg Campaign: 11192881
Recall Date: Apr 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
BOUGHT JEEP WRANGLER JL NEW JUNE 2018. BEGINNING END OF DECEMBER 2018, NOTICED SIGNIFICANT SHIMMY IN THE STEERING WHEEL AT FREEWAY SPEEDS AFTER HITTING A SMALL BUMP. HAD TO SLOW DOWN TO 40 MPH TO STOP THE SHIMMY. HAVE BROUGHT THE VEHICLE IN THREE TIMES TO THE DEALERSHIP. REPLACED THE STEERING STABILIZER. THIS HAS NOT HELPED THE PROBLEM. JEEP CONTINUES TO HAVE SIGNIFICANT WOBBLE AFTER HITTING BUMPS AT FREEWAY SPEEDS.
Corrective Action:
BOUGHT JEEP WRANGLER JL NEW JUNE 2018. BEGINNING END OF DECEMBER 2018, NOTICED SIGNIFICANT SHIMMY IN THE STEERING WHEEL AT FREEWAY SPEEDS AFTER HITTING A SMALL BUMP. HAD TO SLOW DOWN TO 40 MPH TO STOP THE SHIMMY. HAVE BROUGHT THE VEHICLE IN THREE TIMES TO THE DEALERSHIP. REPLACED THE STEERING STABILIZER. THIS HAS NOT HELPED THE PROBLEM. JEEP CONTINUES TO HAVE SIGNIFICANT WOBBLE AFTER HITTING BUMPS AT FREEWAY SPEEDS.
Additional Notes:
BOUGHT JEEP WRANGLER JL NEW JUNE 2018. BEGINNING END OF DECEMBER 2018, NOTICED SIGNIFICANT SHIMMY IN THE STEERING WHEEL AT FREEWAY SPEEDS AFTER HITTING A SMALL BUMP. HAD TO SLOW DOWN TO 40 MPH TO STOP THE SHIMMY. HAVE BROUGHT THE VEHICLE IN THREE TIMES TO THE DEALERSHIP. REPLACED THE STEERING STABILIZER. THIS HAS NOT HELPED THE PROBLEM. JEEP CONTINUES TO HAVE SIGNIFICANT WOBBLE AFTER HITTING BUMPS AT FREEWAY SPEEDS.
Mfg Campaign: 11193044
Recall Date: Apr 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING AT HIGHWAY SPEED HIT BUMP MY TRUCK SHAKES VIOLENTLY THAT I HAVE TO SLAM BREAKS JUST TO GET TRUNK UNDER CONTROL THIS IS KNOWN IN THE JEEP FORUMS AS THE DEATH SHAKE THE STEERING WHEEL SHAKE ALONG WITH ENTIRE TRUCK .I HAVE HAD MY WRANGLER SERVICED TWICE ALREADY AND THEY PUT IN STEERING DAMPER IN THE FIRST TIME AND 1 MONTH LATER IT WAS DOING IT AGAIN THEN I BROUGHT IT BACK AND THEY REPLACED IT AGAIN THE DAMPER WAS BAD FROM FACTORY NOT EVEN A WEEK LATER ITS DOING IT AGAIN,
Corrective Action:
WHEN DRIVING AT HIGHWAY SPEED HIT BUMP MY TRUCK SHAKES VIOLENTLY THAT I HAVE TO SLAM BREAKS JUST TO GET TRUNK UNDER CONTROL THIS IS KNOWN IN THE JEEP FORUMS AS THE DEATH SHAKE THE STEERING WHEEL SHAKE ALONG WITH ENTIRE TRUCK .I HAVE HAD MY WRANGLER SERVICED TWICE ALREADY AND THEY PUT IN STEERING DAMPER IN THE FIRST TIME AND 1 MONTH LATER IT WAS DOING IT AGAIN THEN I BROUGHT IT BACK AND THEY REPLACED IT AGAIN THE DAMPER WAS BAD FROM FACTORY NOT EVEN A WEEK LATER ITS DOING IT AGAIN,
Additional Notes:
WHEN DRIVING AT HIGHWAY SPEED HIT BUMP MY TRUCK SHAKES VIOLENTLY THAT I HAVE TO SLAM BREAKS JUST TO GET TRUNK UNDER CONTROL THIS IS KNOWN IN THE JEEP FORUMS AS THE DEATH SHAKE THE STEERING WHEEL SHAKE ALONG WITH ENTIRE TRUCK .I HAVE HAD MY WRANGLER SERVICED TWICE ALREADY AND THEY PUT IN STEERING DAMPER IN THE FIRST TIME AND 1 MONTH LATER IT WAS DOING IT AGAIN THEN I BROUGHT IT BACK AND THEY REPLACED IT AGAIN THE DAMPER WAS BAD FROM FACTORY NOT EVEN A WEEK LATER ITS DOING IT AGAIN,
Mfg Campaign: 11193101
Recall Date: Apr 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WHEN DRIVING AT HIGHWAY SPEED HIT BUMP MY TRUCK SHAKES VIOLENTLY THAT I HAVE TO SLAM BREAKS JUST TO GET TRUNK UNDER CONTROL THIS IS KNOWN IN THE JEEP FORUMS AS THE DEATH SHAKE THE STEERING WHEEL SHAKE ALONG WITH ENTIRE TRUCK .I HAVE HAD MY WRANGLER SERVICED TWICE ALREADY AND THEY PUT IN STEERING DAMPER IN THE FIRST TIME AND 1 MONTH LATER IT WAS DOING IT AGAIN THEN I BROUGHT IT BACK AND THEY REPLACED IT AGAIN THE DAMPER WAS BAD FROM FACTORY NOT EVEN A WEEK LATER ITS DOING IT AGAIN,
Corrective Action:
WHEN DRIVING AT HIGHWAY SPEED HIT BUMP MY TRUCK SHAKES VIOLENTLY THAT I HAVE TO SLAM BREAKS JUST TO GET TRUNK UNDER CONTROL THIS IS KNOWN IN THE JEEP FORUMS AS THE DEATH SHAKE THE STEERING WHEEL SHAKE ALONG WITH ENTIRE TRUCK .I HAVE HAD MY WRANGLER SERVICED TWICE ALREADY AND THEY PUT IN STEERING DAMPER IN THE FIRST TIME AND 1 MONTH LATER IT WAS DOING IT AGAIN THEN I BROUGHT IT BACK AND THEY REPLACED IT AGAIN THE DAMPER WAS BAD FROM FACTORY NOT EVEN A WEEK LATER ITS DOING IT AGAIN,
Additional Notes:
WHEN DRIVING AT HIGHWAY SPEED HIT BUMP MY TRUCK SHAKES VIOLENTLY THAT I HAVE TO SLAM BREAKS JUST TO GET TRUNK UNDER CONTROL THIS IS KNOWN IN THE JEEP FORUMS AS THE DEATH SHAKE THE STEERING WHEEL SHAKE ALONG WITH ENTIRE TRUCK .I HAVE HAD MY WRANGLER SERVICED TWICE ALREADY AND THEY PUT IN STEERING DAMPER IN THE FIRST TIME AND 1 MONTH LATER IT WAS DOING IT AGAIN THEN I BROUGHT IT BACK AND THEY REPLACED IT AGAIN THE DAMPER WAS BAD FROM FACTORY NOT EVEN A WEEK LATER ITS DOING IT AGAIN,
Mfg Campaign: 11193101
Recall Date: Apr 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AT SPEEDS OF 60 MILES PER HOUR AND GREATER, WHEN VEHICLE HITS A BUMP IN THE ROAD THE ENTIRE FRONT END VIOLENTLY VIBRATES CAUSING LOSS OF STEERING CONTROL. VERY DIFFICULT TO STEER HOWEVER RESOLVES ITSELF AFTER HITTING ANOTHER BUMP, SLOWING DOWN OR AFTER A MINUTE OR SO. THIS OCCURS ON HIGH WAY DRIVING AND IT IS VERY DIFFICULTY TO SLOW DOWN. FIRST NOTICED EARLY AUGUST 2018 AND STILL PERSISTS TODAY. BEEN TO DEALER TWICE AND THEY FOUND NOTHING THE FIRST TIME SECOND TIME THEY SAY IT IS A STEERING DAMPER THAT HAS AIR BUBBLES IN IT. THEY HAVE NOT CORRECTED THE PROBLEM AND IT IS GETTING WORSE..
Corrective Action:
AT SPEEDS OF 60 MILES PER HOUR AND GREATER, WHEN VEHICLE HITS A BUMP IN THE ROAD THE ENTIRE FRONT END VIOLENTLY VIBRATES CAUSING LOSS OF STEERING CONTROL. VERY DIFFICULT TO STEER HOWEVER RESOLVES ITSELF AFTER HITTING ANOTHER BUMP, SLOWING DOWN OR AFTER A MINUTE OR SO. THIS OCCURS ON HIGH WAY DRIVING AND IT IS VERY DIFFICULTY TO SLOW DOWN. FIRST NOTICED EARLY AUGUST 2018 AND STILL PERSISTS TODAY. BEEN TO DEALER TWICE AND THEY FOUND NOTHING THE FIRST TIME SECOND TIME THEY SAY IT IS A STEERING DAMPER THAT HAS AIR BUBBLES IN IT. THEY HAVE NOT CORRECTED THE PROBLEM AND IT IS GETTING WORSE..
Additional Notes:
AT SPEEDS OF 60 MILES PER HOUR AND GREATER, WHEN VEHICLE HITS A BUMP IN THE ROAD THE ENTIRE FRONT END VIOLENTLY VIBRATES CAUSING LOSS OF STEERING CONTROL. VERY DIFFICULT TO STEER HOWEVER RESOLVES ITSELF AFTER HITTING ANOTHER BUMP, SLOWING DOWN OR AFTER A MINUTE OR SO. THIS OCCURS ON HIGH WAY DRIVING AND IT IS VERY DIFFICULTY TO SLOW DOWN. FIRST NOTICED EARLY AUGUST 2018 AND STILL PERSISTS TODAY. BEEN TO DEALER TWICE AND THEY FOUND NOTHING THE FIRST TIME SECOND TIME THEY SAY IT IS A STEERING DAMPER THAT HAS AIR BUBBLES IN IT. THEY HAVE NOT CORRECTED THE PROBLEM AND IT IS GETTING WORSE..
Mfg Campaign: 11193102
Recall Date: Apr 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
IF I RUN OVER A BRIDGE EXPANSION JOINT OR BUMP IN THE ROAD AT HIGHWAY SPEEDS THE FRONT SUSPENSION WILL START SHAKING AND MY STEERING WHEEL WILL FEEL COMPLETELY LOOSE. SOMETIMES IT CORRECTS ITSELF AND OTHER TIMES IT IS SUCH A VIOLENT SHAKE YOU HAVE TO REDUCE YOUR SPEED DOWN TO 40 MPH OR LESS UNTIL IT STOPS. ONE INCIDENT WAS WHEN I WAS EXITING THE HIGHWAY AND AS I WAS MERGING IN I HIT A COUPLE OF BUMPS IN THE ROAD. IT STARTED TO SHAKE SO VIOLENTLY THAT I THOUGHT I WAS GOING TO LOOSE CONTROL. THANKFULLY I WAS ONLY DOING 35 TO 40 MPH. IT WAS SO BAD THE PERSON BESIDE ME SLAMMED ON THEIR BRAKES. I HAD TO SLOW DOWN TO 15 MPH BEFORE IT STOPPED. THEN IT WAS LIKE NOTHING EVER HAPPENED.
Corrective Action:
IF I RUN OVER A BRIDGE EXPANSION JOINT OR BUMP IN THE ROAD AT HIGHWAY SPEEDS THE FRONT SUSPENSION WILL START SHAKING AND MY STEERING WHEEL WILL FEEL COMPLETELY LOOSE. SOMETIMES IT CORRECTS ITSELF AND OTHER TIMES IT IS SUCH A VIOLENT SHAKE YOU HAVE TO REDUCE YOUR SPEED DOWN TO 40 MPH OR LESS UNTIL IT STOPS. ONE INCIDENT WAS WHEN I WAS EXITING THE HIGHWAY AND AS I WAS MERGING IN I HIT A COUPLE OF BUMPS IN THE ROAD. IT STARTED TO SHAKE SO VIOLENTLY THAT I THOUGHT I WAS GOING TO LOOSE CONTROL. THANKFULLY I WAS ONLY DOING 35 TO 40 MPH. IT WAS SO BAD THE PERSON BESIDE ME SLAMMED ON THEIR BRAKES. I HAD TO SLOW DOWN TO 15 MPH BEFORE IT STOPPED. THEN IT WAS LIKE NOTHING EVER HAPPENED.
Additional Notes:
IF I RUN OVER A BRIDGE EXPANSION JOINT OR BUMP IN THE ROAD AT HIGHWAY SPEEDS THE FRONT SUSPENSION WILL START SHAKING AND MY STEERING WHEEL WILL FEEL COMPLETELY LOOSE. SOMETIMES IT CORRECTS ITSELF AND OTHER TIMES IT IS SUCH A VIOLENT SHAKE YOU HAVE TO REDUCE YOUR SPEED DOWN TO 40 MPH OR LESS UNTIL IT STOPS. ONE INCIDENT WAS WHEN I WAS EXITING THE HIGHWAY AND AS I WAS MERGING IN I HIT A COUPLE OF BUMPS IN THE ROAD. IT STARTED TO SHAKE SO VIOLENTLY THAT I THOUGHT I WAS GOING TO LOOSE CONTROL. THANKFULLY I WAS ONLY DOING 35 TO 40 MPH. IT WAS SO BAD THE PERSON BESIDE ME SLAMMED ON THEIR BRAKES. I HAD TO SLOW DOWN TO 15 MPH BEFORE IT STOPPED. THEN IT WAS LIKE NOTHING EVER HAPPENED.
Mfg Campaign: 11192721
Recall Date: Mar 31, 2019
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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