Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
PURCHASED NEW 2018 WRANGLER. STEERING HAS PLAY SIDE TO SIDE. VEHICLE WILL NOT RESPOND TO CORRECTION UNTIL YOU REACH THE THRESHOLD OF THE STEERING WHEEL PLAY TO EITHER SIDE. MAY BE DANGEROUS IN CERTAIN CONDITIONS. NO RECALL FOUND. DID FIND NUMEROUS ONLINE SITES, VIDEOS, AND BLOGS DOCUMENTING THIS ISSUE, BUT JEEP SEEMS TO THINK EVERYTHING IS OK.
Corrective Action:
PURCHASED NEW 2018 WRANGLER. STEERING HAS PLAY SIDE TO SIDE. VEHICLE WILL NOT RESPOND TO CORRECTION UNTIL YOU REACH THE THRESHOLD OF THE STEERING WHEEL PLAY TO EITHER SIDE. MAY BE DANGEROUS IN CERTAIN CONDITIONS. NO RECALL FOUND. DID FIND NUMEROUS ONLINE SITES, VIDEOS, AND BLOGS DOCUMENTING THIS ISSUE, BUT JEEP SEEMS TO THINK EVERYTHING IS OK.
Additional Notes:
PURCHASED NEW 2018 WRANGLER. STEERING HAS PLAY SIDE TO SIDE. VEHICLE WILL NOT RESPOND TO CORRECTION UNTIL YOU REACH THE THRESHOLD OF THE STEERING WHEEL PLAY TO EITHER SIDE. MAY BE DANGEROUS IN CERTAIN CONDITIONS. NO RECALL FOUND. DID FIND NUMEROUS ONLINE SITES, VIDEOS, AND BLOGS DOCUMENTING THIS ISSUE, BUT JEEP SEEMS TO THINK EVERYTHING IS OK.
Mfg Campaign: 11220586
Recall Date: Jun 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REAR WINDOW SWITCH NOT WORKING TO ROLL WINDOWS DOWN BUT REAR WINDOWS WORK IF U USE THE FRONT SWITCH'S
Corrective Action:
REAR WINDOW SWITCH NOT WORKING TO ROLL WINDOWS DOWN BUT REAR WINDOWS WORK IF U USE THE FRONT SWITCH'S
Additional Notes:
REAR WINDOW SWITCH NOT WORKING TO ROLL WINDOWS DOWN BUT REAR WINDOWS WORK IF U USE THE FRONT SWITCH'S
Mfg Campaign: 11220776
Recall Date: Jun 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
LOOSE STEERING WITH TOO MUCH PLAY IN EITHER DIRECTION. VERY DANGEROUS AT HIGHER SPEEDS AND CAUSES WANDERING ALL OVER THE ROAD. ALSO, STEERING WHEEL LOCKS AFTER TURNING THE WHEEL ALL THE WAY TO THE LEFT AND BACK CENTER. I WAS DRIVING, MADE A U-TURN AND TRIED TO BRING THE WHEEL BACK CENTER, BUT THE WHEEL LOCKED AND ALMOST CAUSED ME TO GET INTO A COLLISION. I AM NOW NOT DRIVING THE CAR BECAUSE IT IS NOT SAFE. I HAVE BEEN TO THE DEALERSHIP 6 TIMES. NO ONE WILL HELP. THOUSANDS OF OTHERS HAVE THESE ISSUES YET NOTHING IS BEING DONE. I MADE TWO VIDEOS OF THE LOOSE STEERING AND WHEEL LOCKING. I WILL ATTACH THE LINKS BELOW LOOSE STEERING: HTTPS://WWW.YOUTUBE.COM/WATCH?V=IGGTRXGLNO0 STEERING WHEEL LOCK: HTTPS://WWW.YOUTUBE.COM/WATCH?V=CYLUAGXLE_Q
Corrective Action:
LOOSE STEERING WITH TOO MUCH PLAY IN EITHER DIRECTION. VERY DANGEROUS AT HIGHER SPEEDS AND CAUSES WANDERING ALL OVER THE ROAD. ALSO, STEERING WHEEL LOCKS AFTER TURNING THE WHEEL ALL THE WAY TO THE LEFT AND BACK CENTER. I WAS DRIVING, MADE A U-TURN AND TRIED TO BRING THE WHEEL BACK CENTER, BUT THE WHEEL LOCKED AND ALMOST CAUSED ME TO GET INTO A COLLISION. I AM NOW NOT DRIVING THE CAR BECAUSE IT IS NOT SAFE. I HAVE BEEN TO THE DEALERSHIP 6 TIMES. NO ONE WILL HELP. THOUSANDS OF OTHERS HAVE THESE ISSUES YET NOTHING IS BEING DONE. I MADE TWO VIDEOS OF THE LOOSE STEERING AND WHEEL LOCKING. I WILL ATTACH THE LINKS BELOW LOOSE STEERING: HTTPS://WWW.YOUTUBE.COM/WATCH?V=IGGTRXGLNO0 STEERING WHEEL LOCK: HTTPS://WWW.YOUTUBE.COM/WATCH?V=CYLUAGXLE_Q
Additional Notes:
LOOSE STEERING WITH TOO MUCH PLAY IN EITHER DIRECTION. VERY DANGEROUS AT HIGHER SPEEDS AND CAUSES WANDERING ALL OVER THE ROAD. ALSO, STEERING WHEEL LOCKS AFTER TURNING THE WHEEL ALL THE WAY TO THE LEFT AND BACK CENTER. I WAS DRIVING, MADE A U-TURN AND TRIED TO BRING THE WHEEL BACK CENTER, BUT THE WHEEL LOCKED AND ALMOST CAUSED ME TO GET INTO A COLLISION. I AM NOW NOT DRIVING THE CAR BECAUSE IT IS NOT SAFE. I HAVE BEEN TO THE DEALERSHIP 6 TIMES. NO ONE WILL HELP. THOUSANDS OF OTHERS HAVE THESE ISSUES YET NOTHING IS BEING DONE. I MADE TWO VIDEOS OF THE LOOSE STEERING AND WHEEL LOCKING. I WILL ATTACH THE LINKS BELOW LOOSE STEERING: HTTPS://WWW.YOUTUBE.COM/WATCH?V=IGGTRXGLNO0 STEERING WHEEL LOCK: HTTPS://WWW.YOUTUBE.COM/WATCH?V=CYLUAGXLE_Q
Mfg Campaign: 11220295
Recall Date: Jun 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WRANGLER JL SPORT WONDERS FROM ONE SIDE OF THE LANE TO THE OTHER. WHILE THIS IS HAPPENING IF I HIT A BUMP IT WILL LAUNCH THE VEHICLE INTO THE OTHER LANE OR ON THE SHOULD. I SHOULDN'T FEEL AFRAID TO DRIVE A VEHICLE I SPENT $52,000.00. VERY DISAPPOINTED!! THE BEST PART IS IF YOU ASK A MECHANIC ABOUT IT AT THE DEALERSHIP THEY KNOW NOTHING ABOUT IT OR HEARD OF ANY PROBLEMS, WHAT A JOKE!!
Corrective Action:
WRANGLER JL SPORT WONDERS FROM ONE SIDE OF THE LANE TO THE OTHER. WHILE THIS IS HAPPENING IF I HIT A BUMP IT WILL LAUNCH THE VEHICLE INTO THE OTHER LANE OR ON THE SHOULD. I SHOULDN'T FEEL AFRAID TO DRIVE A VEHICLE I SPENT $52,000.00. VERY DISAPPOINTED!! THE BEST PART IS IF YOU ASK A MECHANIC ABOUT IT AT THE DEALERSHIP THEY KNOW NOTHING ABOUT IT OR HEARD OF ANY PROBLEMS, WHAT A JOKE!!
Additional Notes:
WRANGLER JL SPORT WONDERS FROM ONE SIDE OF THE LANE TO THE OTHER. WHILE THIS IS HAPPENING IF I HIT A BUMP IT WILL LAUNCH THE VEHICLE INTO THE OTHER LANE OR ON THE SHOULD. I SHOULDN'T FEEL AFRAID TO DRIVE A VEHICLE I SPENT $52,000.00. VERY DISAPPOINTED!! THE BEST PART IS IF YOU ASK A MECHANIC ABOUT IT AT THE DEALERSHIP THEY KNOW NOTHING ABOUT IT OR HEARD OF ANY PROBLEMS, WHAT A JOKE!!
Mfg Campaign: 11220369
Recall Date: Jun 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
UPON TAKING DELIVERY OF THE VEHICLE ON THE RIDE HOME I COULDN'T KEEP THE CAR STRAIGHT. IT KEPT WANDERING THROUGH THE LANE AND HAD TO DRIVE IT WITH 2 HANDS. I NOTIFIED DEALER AND THEY SAID IT'S A JEEP THING BUT THIS IS FAR FROM A JEEP THING. CAR FEELS UNSAFE TO DRIVE AS IT KEEPS MOVING LEFT TO RIGHT.
Corrective Action:
UPON TAKING DELIVERY OF THE VEHICLE ON THE RIDE HOME I COULDN'T KEEP THE CAR STRAIGHT. IT KEPT WANDERING THROUGH THE LANE AND HAD TO DRIVE IT WITH 2 HANDS. I NOTIFIED DEALER AND THEY SAID IT'S A JEEP THING BUT THIS IS FAR FROM A JEEP THING. CAR FEELS UNSAFE TO DRIVE AS IT KEEPS MOVING LEFT TO RIGHT.
Additional Notes:
UPON TAKING DELIVERY OF THE VEHICLE ON THE RIDE HOME I COULDN'T KEEP THE CAR STRAIGHT. IT KEPT WANDERING THROUGH THE LANE AND HAD TO DRIVE IT WITH 2 HANDS. I NOTIFIED DEALER AND THEY SAID IT'S A JEEP THING BUT THIS IS FAR FROM A JEEP THING. CAR FEELS UNSAFE TO DRIVE AS IT KEEPS MOVING LEFT TO RIGHT.
Mfg Campaign: 11219812
Recall Date: Jun 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE SEEMS TO REV UP ON ITS OWN/GAS PEDAL FEELS LIKE IT STICKS
Corrective Action:
VEHICLE SEEMS TO REV UP ON ITS OWN/GAS PEDAL FEELS LIKE IT STICKS
Additional Notes:
VEHICLE SEEMS TO REV UP ON ITS OWN/GAS PEDAL FEELS LIKE IT STICKS
Mfg Campaign: 11219613
Recall Date: Jun 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE SEEMS TO REV UP ON ITS OWN/GAS PEDAL FEELS LIKE IT STICKS
Corrective Action:
VEHICLE SEEMS TO REV UP ON ITS OWN/GAS PEDAL FEELS LIKE IT STICKS
Additional Notes:
VEHICLE SEEMS TO REV UP ON ITS OWN/GAS PEDAL FEELS LIKE IT STICKS
Mfg Campaign: 11219613
Recall Date: Jun 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE FRAME WELDS ON SOME OF THE WRANGLERS ARE OUTSIDE OF THE ACCEPTABLE QUALITY. THERE ARE A PLETHORA OF PORES, CRACKS, INCOMPLETE WELDS, AND SLAG. I HAVE ATTACHED MULTIPLE IMAGES OF MY JEEPS WELD ISSUES. NOTICE HOW SEVERE THE WELDS ARE. THERE IS ONE SPECIFIC ONE WITH A TON OF PORES AND CRACKS ON THE FRAME RAIL JUST BEHIND THE FRONT WHEEL. IF I WERE TO FULLY ARTICULATE, THE FRAME WOULD LIKE FAIL CATASTROPHICALLY. THESE JEEPS SHOULD BE BOUGHT BACK AND REPLACED IN ORDER TO PREVENT CATASTROPHIC FAILURES.
Corrective Action:
THE FRAME WELDS ON SOME OF THE WRANGLERS ARE OUTSIDE OF THE ACCEPTABLE QUALITY. THERE ARE A PLETHORA OF PORES, CRACKS, INCOMPLETE WELDS, AND SLAG. I HAVE ATTACHED MULTIPLE IMAGES OF MY JEEPS WELD ISSUES. NOTICE HOW SEVERE THE WELDS ARE. THERE IS ONE SPECIFIC ONE WITH A TON OF PORES AND CRACKS ON THE FRAME RAIL JUST BEHIND THE FRONT WHEEL. IF I WERE TO FULLY ARTICULATE, THE FRAME WOULD LIKE FAIL CATASTROPHICALLY. THESE JEEPS SHOULD BE BOUGHT BACK AND REPLACED IN ORDER TO PREVENT CATASTROPHIC FAILURES.
Additional Notes:
THE FRAME WELDS ON SOME OF THE WRANGLERS ARE OUTSIDE OF THE ACCEPTABLE QUALITY. THERE ARE A PLETHORA OF PORES, CRACKS, INCOMPLETE WELDS, AND SLAG. I HAVE ATTACHED MULTIPLE IMAGES OF MY JEEPS WELD ISSUES. NOTICE HOW SEVERE THE WELDS ARE. THERE IS ONE SPECIFIC ONE WITH A TON OF PORES AND CRACKS ON THE FRAME RAIL JUST BEHIND THE FRONT WHEEL. IF I WERE TO FULLY ARTICULATE, THE FRAME WOULD LIKE FAIL CATASTROPHICALLY. THESE JEEPS SHOULD BE BOUGHT BACK AND REPLACED IN ORDER TO PREVENT CATASTROPHIC FAILURES.
Mfg Campaign: 11219370
Recall Date: Jun 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
BRAND NEW JEEP WITH 300 MILES WANDERS WHEN DRIVING OVER 50-60 MPH. I HAVE TO KEEP ON CORRECTING THE STEERING WHEN DRIVING AT HIGH SPEEDS. PLEASE SEE THE OTHER COMPLAINTS ON STEERING AS I AM EXPERIENCING THE SAME ISSUES.
Corrective Action:
BRAND NEW JEEP WITH 300 MILES WANDERS WHEN DRIVING OVER 50-60 MPH. I HAVE TO KEEP ON CORRECTING THE STEERING WHEN DRIVING AT HIGH SPEEDS. PLEASE SEE THE OTHER COMPLAINTS ON STEERING AS I AM EXPERIENCING THE SAME ISSUES.
Additional Notes:
BRAND NEW JEEP WITH 300 MILES WANDERS WHEN DRIVING OVER 50-60 MPH. I HAVE TO KEEP ON CORRECTING THE STEERING WHEN DRIVING AT HIGH SPEEDS. PLEASE SEE THE OTHER COMPLAINTS ON STEERING AS I AM EXPERIENCING THE SAME ISSUES.
Mfg Campaign: 11219378
Recall Date: Jun 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JEEP JL WRANGLER, STEERING LOOSE AND JEEP WANDERS AT HIGHWAY SPEED. ATTENTION NHTSA: THIS IS NOT A JEEP THING! PEOPLE HAVE BEEN ABLE TO SOLVE THIS! IF SOLVABLE, THEN BY DEFINITION NOT INHERENT TO ANY PLATFORM! SOLVES INCLUDE A COMBINATION OF NEW STEERING GEAR, NEW TENSION BOLT THAT CONNECTS THE STEERING WHEEL TO THE GEAR, AND NEW TRACK BAR. FCA IS GETTING AWAY WITH SUBSTANDARD STEERING AT THE HAND OF ITS TECHS THAT STATE THAT THIS IS JUST A JEEP THING WHEN IT IS NOT! FORCE A RECALL NOW OR FACE BLOOD ON YOUR HANDS! THIS IS FIXABLE! THIS IS WHY WE HIRED YOU TO DO THIS JOB! ACT NOW! THIS IS YOUR MOMENT!
Corrective Action:
JEEP JL WRANGLER, STEERING LOOSE AND JEEP WANDERS AT HIGHWAY SPEED. ATTENTION NHTSA: THIS IS NOT A JEEP THING! PEOPLE HAVE BEEN ABLE TO SOLVE THIS! IF SOLVABLE, THEN BY DEFINITION NOT INHERENT TO ANY PLATFORM! SOLVES INCLUDE A COMBINATION OF NEW STEERING GEAR, NEW TENSION BOLT THAT CONNECTS THE STEERING WHEEL TO THE GEAR, AND NEW TRACK BAR. FCA IS GETTING AWAY WITH SUBSTANDARD STEERING AT THE HAND OF ITS TECHS THAT STATE THAT THIS IS JUST A JEEP THING WHEN IT IS NOT! FORCE A RECALL NOW OR FACE BLOOD ON YOUR HANDS! THIS IS FIXABLE! THIS IS WHY WE HIRED YOU TO DO THIS JOB! ACT NOW! THIS IS YOUR MOMENT!
Additional Notes:
JEEP JL WRANGLER, STEERING LOOSE AND JEEP WANDERS AT HIGHWAY SPEED. ATTENTION NHTSA: THIS IS NOT A JEEP THING! PEOPLE HAVE BEEN ABLE TO SOLVE THIS! IF SOLVABLE, THEN BY DEFINITION NOT INHERENT TO ANY PLATFORM! SOLVES INCLUDE A COMBINATION OF NEW STEERING GEAR, NEW TENSION BOLT THAT CONNECTS THE STEERING WHEEL TO THE GEAR, AND NEW TRACK BAR. FCA IS GETTING AWAY WITH SUBSTANDARD STEERING AT THE HAND OF ITS TECHS THAT STATE THAT THIS IS JUST A JEEP THING WHEN IT IS NOT! FORCE A RECALL NOW OR FACE BLOOD ON YOUR HANDS! THIS IS FIXABLE! THIS IS WHY WE HIRED YOU TO DO THIS JOB! ACT NOW! THIS IS YOUR MOMENT!
Mfg Campaign: 11219400
Recall Date: Jun 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I OWN A 2018 JEEP WRANGLER UNLIMITED 4 DOOR RUBICON. PURCHASED IT IN MAY 2018. IT HAS 3,682 MILES ON IT. FROM THE FIRST DAY I PURCHASED IT AND EVERY DAY THEREAFTER, THE STEERING HAS BEEN EXTREMELY LOOSE TO THE POINT THAT YOU HAVE TO KEEP TURNING THE WHEEL BACK AND FORTH TO KEEP THE VEHICLE TRAVELING IN A STRAIGHT LINE TO REMAIN IN YOUR DRIVING LANE. IT FEELS AS IF YOU WERE DRIVING AN OLD STYLE TRACTOR AND GIVES ONE THE IMPRESSION THE VEHICLE WILL GO OFF OF THE ROAD OR STRIKE ANOTHER VEHICLE NEXT TO YOU. THE HIGHER THE RATE OF SPEED THE MORE ONE HAS TO STEER BACK AND FORTH TO KEEP THE VEHICLE MOVING IN A STRAIGHT LINE. I HAVE TAKEN THE VEHICLE BACK TO JEEP TWICE TO REPORT THE ISSUE FOR REPAIR AND BOTH TIMES THEY HAVE INDICATED THAT THERE IS NOTHING WRONG WITH THE VEHICLE. THOUSANDS OF OTHER OWNERS HAVE MADE THIS COMPLAINT AND CHRYSLER JEEP IS REPLACING SOME OF THE DRAG BARS OR STEERING ASSIST ON SOME VEHICLES WHILE OTHER OWNERS ARE GETTING THEIR COMPUTER RESET TO CORRECT A FAULTY FACTORY SETTING WHICH ALLEGEDLY CAUSE THIS PROBLEM. IS NHTSA GOING TO GET OFF OF ITS ASS AND OFFICIALLY DO SOMETHING ABOUT THIS OR DO WE HAVE TO START A CLASS ACTION TO SEE RESULTS? JEEP KNOWS ITS A PROBLEM. THEY KNOW THEY ARE LIABLE. I AM AN ATTORNEY WHO CURRENTLY REPRESENTS AN 18 YEAR OLD BOY WHO TOTALED AN EXACT SAME VEHICLE AS MINE WHEN HIS STEERING LOCKED UP AND HE CRASHED HEAD ON INTO A TELEPHONE POLE. NOW JEEP IS SENDING THEIR ENGINEER TO INSPECT THE VEHICLE.HOW MANY PEOPLE HAVE TO DIE OR BE INJURED BEFORE YOU ACT?
Corrective Action:
I OWN A 2018 JEEP WRANGLER UNLIMITED 4 DOOR RUBICON. PURCHASED IT IN MAY 2018. IT HAS 3,682 MILES ON IT. FROM THE FIRST DAY I PURCHASED IT AND EVERY DAY THEREAFTER, THE STEERING HAS BEEN EXTREMELY LOOSE TO THE POINT THAT YOU HAVE TO KEEP TURNING THE WHEEL BACK AND FORTH TO KEEP THE VEHICLE TRAVELING IN A STRAIGHT LINE TO REMAIN IN YOUR DRIVING LANE. IT FEELS AS IF YOU WERE DRIVING AN OLD STYLE TRACTOR AND GIVES ONE THE IMPRESSION THE VEHICLE WILL GO OFF OF THE ROAD OR STRIKE ANOTHER VEHICLE NEXT TO YOU. THE HIGHER THE RATE OF SPEED THE MORE ONE HAS TO STEER BACK AND FORTH TO KEEP THE VEHICLE MOVING IN A STRAIGHT LINE. I HAVE TAKEN THE VEHICLE BACK TO JEEP TWICE TO REPORT THE ISSUE FOR REPAIR AND BOTH TIMES THEY HAVE INDICATED THAT THERE IS NOTHING WRONG WITH THE VEHICLE. THOUSANDS OF OTHER OWNERS HAVE MADE THIS COMPLAINT AND CHRYSLER JEEP IS REPLACING SOME OF THE DRAG BARS OR STEERING ASSIST ON SOME VEHICLES WHILE OTHER OWNERS ARE GETTING THEIR COMPUTER RESET TO CORRECT A FAULTY FACTORY SETTING WHICH ALLEGEDLY CAUSE THIS PROBLEM. IS NHTSA GOING TO GET OFF OF ITS ASS AND OFFICIALLY DO SOMETHING ABOUT THIS OR DO WE HAVE TO START A CLASS ACTION TO SEE RESULTS? JEEP KNOWS ITS A PROBLEM. THEY KNOW THEY ARE LIABLE. I AM AN ATTORNEY WHO CURRENTLY REPRESENTS AN 18 YEAR OLD BOY WHO TOTALED AN EXACT SAME VEHICLE AS MINE WHEN HIS STEERING LOCKED UP AND HE CRASHED HEAD ON INTO A TELEPHONE POLE. NOW JEEP IS SENDING THEIR ENGINEER TO INSPECT THE VEHICLE.HOW MANY PEOPLE HAVE TO DIE OR BE INJURED BEFORE YOU ACT?
Additional Notes:
I OWN A 2018 JEEP WRANGLER UNLIMITED 4 DOOR RUBICON. PURCHASED IT IN MAY 2018. IT HAS 3,682 MILES ON IT. FROM THE FIRST DAY I PURCHASED IT AND EVERY DAY THEREAFTER, THE STEERING HAS BEEN EXTREMELY LOOSE TO THE POINT THAT YOU HAVE TO KEEP TURNING THE WHEEL BACK AND FORTH TO KEEP THE VEHICLE TRAVELING IN A STRAIGHT LINE TO REMAIN IN YOUR DRIVING LANE. IT FEELS AS IF YOU WERE DRIVING AN OLD STYLE TRACTOR AND GIVES ONE THE IMPRESSION THE VEHICLE WILL GO OFF OF THE ROAD OR STRIKE ANOTHER VEHICLE NEXT TO YOU. THE HIGHER THE RATE OF SPEED THE MORE ONE HAS TO STEER BACK AND FORTH TO KEEP THE VEHICLE MOVING IN A STRAIGHT LINE. I HAVE TAKEN THE VEHICLE BACK TO JEEP TWICE TO REPORT THE ISSUE FOR REPAIR AND BOTH TIMES THEY HAVE INDICATED THAT THERE IS NOTHING WRONG WITH THE VEHICLE. THOUSANDS OF OTHER OWNERS HAVE MADE THIS COMPLAINT AND CHRYSLER JEEP IS REPLACING SOME OF THE DRAG BARS OR STEERING ASSIST ON SOME VEHICLES WHILE OTHER OWNERS ARE GETTING THEIR COMPUTER RESET TO CORRECT A FAULTY FACTORY SETTING WHICH ALLEGEDLY CAUSE THIS PROBLEM. IS NHTSA GOING TO GET OFF OF ITS ASS AND OFFICIALLY DO SOMETHING ABOUT THIS OR DO WE HAVE TO START A CLASS ACTION TO SEE RESULTS? JEEP KNOWS ITS A PROBLEM. THEY KNOW THEY ARE LIABLE. I AM AN ATTORNEY WHO CURRENTLY REPRESENTS AN 18 YEAR OLD BOY WHO TOTALED AN EXACT SAME VEHICLE AS MINE WHEN HIS STEERING LOCKED UP AND HE CRASHED HEAD ON INTO A TELEPHONE POLE. NOW JEEP IS SENDING THEIR ENGINEER TO INSPECT THE VEHICLE.HOW MANY PEOPLE HAVE TO DIE OR BE INJURED BEFORE YOU ACT?
Mfg Campaign: 11218803
Recall Date: Jun 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE IS EXTREMELY HARD TO CONTROL. WANDERS ALL OVER THE ROAD AND HAS TO CONSTANTLY BE OVER CORRECTED. SHAKES VIOLENTLY AFTER GOING OVER SMALL BUMPS AT HIGHWAY SPEEDS. WONT STOP SHAKING UNTIL YOU SLOW DOWN TO LESS THAN 50 MPH. I HAVE HAD IT IN TO THE DEALERSHIP 4 TIMES AND THEY JUST KEEP STICKING A NEW STEERING STABILIZER ON IT WHICH OBVIOUSLY DOES NOT FIX THE ISSUE
Corrective Action:
VEHICLE IS EXTREMELY HARD TO CONTROL. WANDERS ALL OVER THE ROAD AND HAS TO CONSTANTLY BE OVER CORRECTED. SHAKES VIOLENTLY AFTER GOING OVER SMALL BUMPS AT HIGHWAY SPEEDS. WONT STOP SHAKING UNTIL YOU SLOW DOWN TO LESS THAN 50 MPH. I HAVE HAD IT IN TO THE DEALERSHIP 4 TIMES AND THEY JUST KEEP STICKING A NEW STEERING STABILIZER ON IT WHICH OBVIOUSLY DOES NOT FIX THE ISSUE
Additional Notes:
VEHICLE IS EXTREMELY HARD TO CONTROL. WANDERS ALL OVER THE ROAD AND HAS TO CONSTANTLY BE OVER CORRECTED. SHAKES VIOLENTLY AFTER GOING OVER SMALL BUMPS AT HIGHWAY SPEEDS. WONT STOP SHAKING UNTIL YOU SLOW DOWN TO LESS THAN 50 MPH. I HAVE HAD IT IN TO THE DEALERSHIP 4 TIMES AND THEY JUST KEEP STICKING A NEW STEERING STABILIZER ON IT WHICH OBVIOUSLY DOES NOT FIX THE ISSUE
Mfg Campaign: 11218450
Recall Date: Jun 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THIS WAS FOUND DURING A TIRE REPLACEMENT. THE LEFT REAR BRAKE WAS COATED WITH "OIL" THAT I WAS TOLD CAME FROM THE REAR TRANSMISSION SEAL NEXT TO THE WHEEL LEAKING. THE VEHICLE WAS, AT TIMES, HARD TO STOP. I WAS FORCED TO "SLAM" ON THE BRAKES TO GET VEHICLE TO STOP. THE ANTI-LOCK BRAKE FEATURE SEEMED TO STOP WORKING AND I WOULD SKID TO A STOP. THERE WAS NO CONSISTENCY IN THE OCCURRENCE OF THIS SYMPTOM. THE DEALER TOLD US THAT THEY WERE REPLACING THE REAR AXLE ASSEMBLY TO FIX THE PROBLEM.
Corrective Action:
THIS WAS FOUND DURING A TIRE REPLACEMENT. THE LEFT REAR BRAKE WAS COATED WITH "OIL" THAT I WAS TOLD CAME FROM THE REAR TRANSMISSION SEAL NEXT TO THE WHEEL LEAKING. THE VEHICLE WAS, AT TIMES, HARD TO STOP. I WAS FORCED TO "SLAM" ON THE BRAKES TO GET VEHICLE TO STOP. THE ANTI-LOCK BRAKE FEATURE SEEMED TO STOP WORKING AND I WOULD SKID TO A STOP. THERE WAS NO CONSISTENCY IN THE OCCURRENCE OF THIS SYMPTOM. THE DEALER TOLD US THAT THEY WERE REPLACING THE REAR AXLE ASSEMBLY TO FIX THE PROBLEM.
Additional Notes:
THIS WAS FOUND DURING A TIRE REPLACEMENT. THE LEFT REAR BRAKE WAS COATED WITH "OIL" THAT I WAS TOLD CAME FROM THE REAR TRANSMISSION SEAL NEXT TO THE WHEEL LEAKING. THE VEHICLE WAS, AT TIMES, HARD TO STOP. I WAS FORCED TO "SLAM" ON THE BRAKES TO GET VEHICLE TO STOP. THE ANTI-LOCK BRAKE FEATURE SEEMED TO STOP WORKING AND I WOULD SKID TO A STOP. THERE WAS NO CONSISTENCY IN THE OCCURRENCE OF THIS SYMPTOM. THE DEALER TOLD US THAT THEY WERE REPLACING THE REAR AXLE ASSEMBLY TO FIX THE PROBLEM.
Mfg Campaign: 11218455
Recall Date: Jun 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THIS WAS FOUND DURING A TIRE REPLACEMENT. THE LEFT REAR BRAKE WAS COATED WITH "OIL" THAT I WAS TOLD CAME FROM THE REAR TRANSMISSION SEAL NEXT TO THE WHEEL LEAKING. THE VEHICLE WAS, AT TIMES, HARD TO STOP. I WAS FORCED TO "SLAM" ON THE BRAKES TO GET VEHICLE TO STOP. THE ANTI-LOCK BRAKE FEATURE SEEMED TO STOP WORKING AND I WOULD SKID TO A STOP. THERE WAS NO CONSISTENCY IN THE OCCURRENCE OF THIS SYMPTOM. THE DEALER TOLD US THAT THEY WERE REPLACING THE REAR AXLE ASSEMBLY TO FIX THE PROBLEM.
Corrective Action:
THIS WAS FOUND DURING A TIRE REPLACEMENT. THE LEFT REAR BRAKE WAS COATED WITH "OIL" THAT I WAS TOLD CAME FROM THE REAR TRANSMISSION SEAL NEXT TO THE WHEEL LEAKING. THE VEHICLE WAS, AT TIMES, HARD TO STOP. I WAS FORCED TO "SLAM" ON THE BRAKES TO GET VEHICLE TO STOP. THE ANTI-LOCK BRAKE FEATURE SEEMED TO STOP WORKING AND I WOULD SKID TO A STOP. THERE WAS NO CONSISTENCY IN THE OCCURRENCE OF THIS SYMPTOM. THE DEALER TOLD US THAT THEY WERE REPLACING THE REAR AXLE ASSEMBLY TO FIX THE PROBLEM.
Additional Notes:
THIS WAS FOUND DURING A TIRE REPLACEMENT. THE LEFT REAR BRAKE WAS COATED WITH "OIL" THAT I WAS TOLD CAME FROM THE REAR TRANSMISSION SEAL NEXT TO THE WHEEL LEAKING. THE VEHICLE WAS, AT TIMES, HARD TO STOP. I WAS FORCED TO "SLAM" ON THE BRAKES TO GET VEHICLE TO STOP. THE ANTI-LOCK BRAKE FEATURE SEEMED TO STOP WORKING AND I WOULD SKID TO A STOP. THERE WAS NO CONSISTENCY IN THE OCCURRENCE OF THIS SYMPTOM. THE DEALER TOLD US THAT THEY WERE REPLACING THE REAR AXLE ASSEMBLY TO FIX THE PROBLEM.
Mfg Campaign: 11218455
Recall Date: Jun 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
WHEELS HAVE A GROOVE BEHIND THE SPOKES THAT ACCUMULATE WATER AND DIRT THAT SETTLES TO THE BOTTOM WHILE PARKED AND AFFECTS TIRE BALANCE, CAUSING DANGEROUS SHAKING WHILE DRIVING. IT IS ESPECIALLY PROBLEMATIC ON WET WINTER ROADS WHERE THEY FILL WITH WATER DURING WHILE DRIVING THAT POOLS IN THE BOTTOM AND FREEZES OVERNIGHT. IN LESS THAT 10,000 MILES I HAVE HAD THIS PROBLEM THREE TIMES WITH WATER/ICE AND TWICE WITH MUD.
Corrective Action:
WHEELS HAVE A GROOVE BEHIND THE SPOKES THAT ACCUMULATE WATER AND DIRT THAT SETTLES TO THE BOTTOM WHILE PARKED AND AFFECTS TIRE BALANCE, CAUSING DANGEROUS SHAKING WHILE DRIVING. IT IS ESPECIALLY PROBLEMATIC ON WET WINTER ROADS WHERE THEY FILL WITH WATER DURING WHILE DRIVING THAT POOLS IN THE BOTTOM AND FREEZES OVERNIGHT. IN LESS THAT 10,000 MILES I HAVE HAD THIS PROBLEM THREE TIMES WITH WATER/ICE AND TWICE WITH MUD.
Additional Notes:
WHEELS HAVE A GROOVE BEHIND THE SPOKES THAT ACCUMULATE WATER AND DIRT THAT SETTLES TO THE BOTTOM WHILE PARKED AND AFFECTS TIRE BALANCE, CAUSING DANGEROUS SHAKING WHILE DRIVING. IT IS ESPECIALLY PROBLEMATIC ON WET WINTER ROADS WHERE THEY FILL WITH WATER DURING WHILE DRIVING THAT POOLS IN THE BOTTOM AND FREEZES OVERNIGHT. IN LESS THAT 10,000 MILES I HAVE HAD THIS PROBLEM THREE TIMES WITH WATER/ICE AND TWICE WITH MUD.
Mfg Campaign: 11218557
Recall Date: Jun 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WE OWN A 2018 JEEP WRANGLER UNLIMITED (4-DOOR) RUBICON, ORIGINAL OWNER, CURRENTLY HAS 2625 MILES ON IT. THE VEHICLE WANDERS ON ALL ROAD SURFACES. THE STEERING IS VERY LOOSE AND IT IS DIFFICULT TO KEEP IN IN THE LANES WHILE IN MOTION. THIS EXCESSIVE PLAY IN THE STEERING MAKES FOR A VERY UNCOMFORTABLE TO DRIVE AS YOU ARE CONSTANTLY CORRECTING THE DIRECTION OF THE VEHICLE TO KEEP IT FROM GOING OFF THE ROADWAY OR INTO ANOTHER VEHICLE. THIS STEERING ISSUE IS VERY DANGEROUS. I HAVE TAKEN IT BACK TO THE DEALER FOR REPAIR AND THEY HAVE FOUND NOTHING.
Corrective Action:
WE OWN A 2018 JEEP WRANGLER UNLIMITED (4-DOOR) RUBICON, ORIGINAL OWNER, CURRENTLY HAS 2625 MILES ON IT. THE VEHICLE WANDERS ON ALL ROAD SURFACES. THE STEERING IS VERY LOOSE AND IT IS DIFFICULT TO KEEP IN IN THE LANES WHILE IN MOTION. THIS EXCESSIVE PLAY IN THE STEERING MAKES FOR A VERY UNCOMFORTABLE TO DRIVE AS YOU ARE CONSTANTLY CORRECTING THE DIRECTION OF THE VEHICLE TO KEEP IT FROM GOING OFF THE ROADWAY OR INTO ANOTHER VEHICLE. THIS STEERING ISSUE IS VERY DANGEROUS. I HAVE TAKEN IT BACK TO THE DEALER FOR REPAIR AND THEY HAVE FOUND NOTHING.
Additional Notes:
WE OWN A 2018 JEEP WRANGLER UNLIMITED (4-DOOR) RUBICON, ORIGINAL OWNER, CURRENTLY HAS 2625 MILES ON IT. THE VEHICLE WANDERS ON ALL ROAD SURFACES. THE STEERING IS VERY LOOSE AND IT IS DIFFICULT TO KEEP IN IN THE LANES WHILE IN MOTION. THIS EXCESSIVE PLAY IN THE STEERING MAKES FOR A VERY UNCOMFORTABLE TO DRIVE AS YOU ARE CONSTANTLY CORRECTING THE DIRECTION OF THE VEHICLE TO KEEP IT FROM GOING OFF THE ROADWAY OR INTO ANOTHER VEHICLE. THIS STEERING ISSUE IS VERY DANGEROUS. I HAVE TAKEN IT BACK TO THE DEALER FOR REPAIR AND THEY HAVE FOUND NOTHING.
Mfg Campaign: 11217850
Recall Date: Jun 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
JUST BOUGHT A 2018 WRANGLER JL LEFTOVER/ BRAND NEW OFF THE LOT. I IMMEDIATELY NOTICED THAT THE STEERING IS VERY LOOSE AND DIFFICULT TO CONTROL. THIS IS ESPECIALLY TRUE IN WIND OR IF DRIVING 55 MILES PER HOUR OR MORE. MY HUSBAND REFUSES TO DRIVE THE CAR BECAUSE HE FEELS UNSAFE DOING SO. I GET VERY NERVOUS AS WELL. I'M CONSTANTLY HAVING TO ADJUST THE WHEEL TO STAY ON THE ROAD. THE SECOND ISSUE IS THAT SOMETIMES WHEN I SET THE CRUISE CONTROL IT WILL JUST KEEP GOING PAST MY DESIGNATED SPEED I CHOSE UNLESS I TURN IT OFF. LASTLY MY CAR SEEMS TO NOT SHIFT GEARS DOWN. IT THROTTLES AND REVS. WHEN I TOOK IT TO BE LOOKED AT I WAS TOLD IT'S NO BIG DEAL. WELL IT IS! EVEN MY LOCAL MECHANIC SAID HE FEELS THAT IT'S NOT SWITCHING PROPERLY BETWEEN GEARS. I'VE WAITED 22 YEARS TO BUY MY FIRST WRANGLER AND I PAID $42000 FOR IT. IT SHOULD NOT DO ANY OF THIS! IT'S BRAND NEW. IT'S ALSO A SAFETY HAZARD. I COULD GET INTO A MAJOR ACCIDENT! I NEED HELP WITH THESE THINGS PLEASE. STAND BEHIND YOUR PRODUCT. THIS IS MY FIRST WRANGLER BUT MY 4TH JEEP. I ALSO TALKED MY MOM AND BROTHER INTO BUYING NEW JEEPS THE SAME WEEK I DID LAST MONTH! MY CONTACT IS [XXX]. [XXX]. I'D LIKE CALL BACK SO SOMEONE CAN HELP ME. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Corrective Action:
JUST BOUGHT A 2018 WRANGLER JL LEFTOVER/ BRAND NEW OFF THE LOT. I IMMEDIATELY NOTICED THAT THE STEERING IS VERY LOOSE AND DIFFICULT TO CONTROL. THIS IS ESPECIALLY TRUE IN WIND OR IF DRIVING 55 MILES PER HOUR OR MORE. MY HUSBAND REFUSES TO DRIVE THE CAR BECAUSE HE FEELS UNSAFE DOING SO. I GET VERY NERVOUS AS WELL. I'M CONSTANTLY HAVING TO ADJUST THE WHEEL TO STAY ON THE ROAD. THE SECOND ISSUE IS THAT SOMETIMES WHEN I SET THE CRUISE CONTROL IT WILL JUST KEEP GOING PAST MY DESIGNATED SPEED I CHOSE UNLESS I TURN IT OFF. LASTLY MY CAR SEEMS TO NOT SHIFT GEARS DOWN. IT THROTTLES AND REVS. WHEN I TOOK IT TO BE LOOKED AT I WAS TOLD IT'S NO BIG DEAL. WELL IT IS! EVEN MY LOCAL MECHANIC SAID HE FEELS THAT IT'S NOT SWITCHING PROPERLY BETWEEN GEARS. I'VE WAITED 22 YEARS TO BUY MY FIRST WRANGLER AND I PAID $42000 FOR IT. IT SHOULD NOT DO ANY OF THIS! IT'S BRAND NEW. IT'S ALSO A SAFETY HAZARD. I COULD GET INTO A MAJOR ACCIDENT! I NEED HELP WITH THESE THINGS PLEASE. STAND BEHIND YOUR PRODUCT. THIS IS MY FIRST WRANGLER BUT MY 4TH JEEP. I ALSO TALKED MY MOM AND BROTHER INTO BUYING NEW JEEPS THE SAME WEEK I DID LAST MONTH! MY CONTACT IS [XXX]. [XXX]. I'D LIKE CALL BACK SO SOMEONE CAN HELP ME. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Additional Notes:
JUST BOUGHT A 2018 WRANGLER JL LEFTOVER/ BRAND NEW OFF THE LOT. I IMMEDIATELY NOTICED THAT THE STEERING IS VERY LOOSE AND DIFFICULT TO CONTROL. THIS IS ESPECIALLY TRUE IN WIND OR IF DRIVING 55 MILES PER HOUR OR MORE. MY HUSBAND REFUSES TO DRIVE THE CAR BECAUSE HE FEELS UNSAFE DOING SO. I GET VERY NERVOUS AS WELL. I'M CONSTANTLY HAVING TO ADJUST THE WHEEL TO STAY ON THE ROAD. THE SECOND ISSUE IS THAT SOMETIMES WHEN I SET THE CRUISE CONTROL IT WILL JUST KEEP GOING PAST MY DESIGNATED SPEED I CHOSE UNLESS I TURN IT OFF. LASTLY MY CAR SEEMS TO NOT SHIFT GEARS DOWN. IT THROTTLES AND REVS. WHEN I TOOK IT TO BE LOOKED AT I WAS TOLD IT'S NO BIG DEAL. WELL IT IS! EVEN MY LOCAL MECHANIC SAID HE FEELS THAT IT'S NOT SWITCHING PROPERLY BETWEEN GEARS. I'VE WAITED 22 YEARS TO BUY MY FIRST WRANGLER AND I PAID $42000 FOR IT. IT SHOULD NOT DO ANY OF THIS! IT'S BRAND NEW. IT'S ALSO A SAFETY HAZARD. I COULD GET INTO A MAJOR ACCIDENT! I NEED HELP WITH THESE THINGS PLEASE. STAND BEHIND YOUR PRODUCT. THIS IS MY FIRST WRANGLER BUT MY 4TH JEEP. I ALSO TALKED MY MOM AND BROTHER INTO BUYING NEW JEEPS THE SAME WEEK I DID LAST MONTH! MY CONTACT IS [XXX]. [XXX]. I'D LIKE CALL BACK SO SOMEONE CAN HELP ME. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Mfg Campaign: 11217877
Recall Date: Jun 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
JUST BOUGHT A 2018 WRANGLER JL LEFTOVER/ BRAND NEW OFF THE LOT. I IMMEDIATELY NOTICED THAT THE STEERING IS VERY LOOSE AND DIFFICULT TO CONTROL. THIS IS ESPECIALLY TRUE IN WIND OR IF DRIVING 55 MILES PER HOUR OR MORE. MY HUSBAND REFUSES TO DRIVE THE CAR BECAUSE HE FEELS UNSAFE DOING SO. I GET VERY NERVOUS AS WELL. I'M CONSTANTLY HAVING TO ADJUST THE WHEEL TO STAY ON THE ROAD. THE SECOND ISSUE IS THAT SOMETIMES WHEN I SET THE CRUISE CONTROL IT WILL JUST KEEP GOING PAST MY DESIGNATED SPEED I CHOSE UNLESS I TURN IT OFF. LASTLY MY CAR SEEMS TO NOT SHIFT GEARS DOWN. IT THROTTLES AND REVS. WHEN I TOOK IT TO BE LOOKED AT I WAS TOLD IT'S NO BIG DEAL. WELL IT IS! EVEN MY LOCAL MECHANIC SAID HE FEELS THAT IT'S NOT SWITCHING PROPERLY BETWEEN GEARS. I'VE WAITED 22 YEARS TO BUY MY FIRST WRANGLER AND I PAID $42000 FOR IT. IT SHOULD NOT DO ANY OF THIS! IT'S BRAND NEW. IT'S ALSO A SAFETY HAZARD. I COULD GET INTO A MAJOR ACCIDENT! I NEED HELP WITH THESE THINGS PLEASE. STAND BEHIND YOUR PRODUCT. THIS IS MY FIRST WRANGLER BUT MY 4TH JEEP. I ALSO TALKED MY MOM AND BROTHER INTO BUYING NEW JEEPS THE SAME WEEK I DID LAST MONTH! MY CONTACT IS [XXX]. [XXX]. I'D LIKE CALL BACK SO SOMEONE CAN HELP ME. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Corrective Action:
JUST BOUGHT A 2018 WRANGLER JL LEFTOVER/ BRAND NEW OFF THE LOT. I IMMEDIATELY NOTICED THAT THE STEERING IS VERY LOOSE AND DIFFICULT TO CONTROL. THIS IS ESPECIALLY TRUE IN WIND OR IF DRIVING 55 MILES PER HOUR OR MORE. MY HUSBAND REFUSES TO DRIVE THE CAR BECAUSE HE FEELS UNSAFE DOING SO. I GET VERY NERVOUS AS WELL. I'M CONSTANTLY HAVING TO ADJUST THE WHEEL TO STAY ON THE ROAD. THE SECOND ISSUE IS THAT SOMETIMES WHEN I SET THE CRUISE CONTROL IT WILL JUST KEEP GOING PAST MY DESIGNATED SPEED I CHOSE UNLESS I TURN IT OFF. LASTLY MY CAR SEEMS TO NOT SHIFT GEARS DOWN. IT THROTTLES AND REVS. WHEN I TOOK IT TO BE LOOKED AT I WAS TOLD IT'S NO BIG DEAL. WELL IT IS! EVEN MY LOCAL MECHANIC SAID HE FEELS THAT IT'S NOT SWITCHING PROPERLY BETWEEN GEARS. I'VE WAITED 22 YEARS TO BUY MY FIRST WRANGLER AND I PAID $42000 FOR IT. IT SHOULD NOT DO ANY OF THIS! IT'S BRAND NEW. IT'S ALSO A SAFETY HAZARD. I COULD GET INTO A MAJOR ACCIDENT! I NEED HELP WITH THESE THINGS PLEASE. STAND BEHIND YOUR PRODUCT. THIS IS MY FIRST WRANGLER BUT MY 4TH JEEP. I ALSO TALKED MY MOM AND BROTHER INTO BUYING NEW JEEPS THE SAME WEEK I DID LAST MONTH! MY CONTACT IS [XXX]. [XXX]. I'D LIKE CALL BACK SO SOMEONE CAN HELP ME. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Additional Notes:
JUST BOUGHT A 2018 WRANGLER JL LEFTOVER/ BRAND NEW OFF THE LOT. I IMMEDIATELY NOTICED THAT THE STEERING IS VERY LOOSE AND DIFFICULT TO CONTROL. THIS IS ESPECIALLY TRUE IN WIND OR IF DRIVING 55 MILES PER HOUR OR MORE. MY HUSBAND REFUSES TO DRIVE THE CAR BECAUSE HE FEELS UNSAFE DOING SO. I GET VERY NERVOUS AS WELL. I'M CONSTANTLY HAVING TO ADJUST THE WHEEL TO STAY ON THE ROAD. THE SECOND ISSUE IS THAT SOMETIMES WHEN I SET THE CRUISE CONTROL IT WILL JUST KEEP GOING PAST MY DESIGNATED SPEED I CHOSE UNLESS I TURN IT OFF. LASTLY MY CAR SEEMS TO NOT SHIFT GEARS DOWN. IT THROTTLES AND REVS. WHEN I TOOK IT TO BE LOOKED AT I WAS TOLD IT'S NO BIG DEAL. WELL IT IS! EVEN MY LOCAL MECHANIC SAID HE FEELS THAT IT'S NOT SWITCHING PROPERLY BETWEEN GEARS. I'VE WAITED 22 YEARS TO BUY MY FIRST WRANGLER AND I PAID $42000 FOR IT. IT SHOULD NOT DO ANY OF THIS! IT'S BRAND NEW. IT'S ALSO A SAFETY HAZARD. I COULD GET INTO A MAJOR ACCIDENT! I NEED HELP WITH THESE THINGS PLEASE. STAND BEHIND YOUR PRODUCT. THIS IS MY FIRST WRANGLER BUT MY 4TH JEEP. I ALSO TALKED MY MOM AND BROTHER INTO BUYING NEW JEEPS THE SAME WEEK I DID LAST MONTH! MY CONTACT IS [XXX]. [XXX]. I'D LIKE CALL BACK SO SOMEONE CAN HELP ME. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Mfg Campaign: 11217877
Recall Date: Jun 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JUST BOUGHT A 2018 WRANGLER JL LEFTOVER/ BRAND NEW OFF THE LOT. I IMMEDIATELY NOTICED THAT THE STEERING IS VERY LOOSE AND DIFFICULT TO CONTROL. THIS IS ESPECIALLY TRUE IN WIND OR IF DRIVING 55 MILES PER HOUR OR MORE. MY HUSBAND REFUSES TO DRIVE THE CAR BECAUSE HE FEELS UNSAFE DOING SO. I GET VERY NERVOUS AS WELL. I'M CONSTANTLY HAVING TO ADJUST THE WHEEL TO STAY ON THE ROAD. THE SECOND ISSUE IS THAT SOMETIMES WHEN I SET THE CRUISE CONTROL IT WILL JUST KEEP GOING PAST MY DESIGNATED SPEED I CHOSE UNLESS I TURN IT OFF. LASTLY MY CAR SEEMS TO NOT SHIFT GEARS DOWN. IT THROTTLES AND REVS. WHEN I TOOK IT TO BE LOOKED AT I WAS TOLD IT'S NO BIG DEAL. WELL IT IS! EVEN MY LOCAL MECHANIC SAID HE FEELS THAT IT'S NOT SWITCHING PROPERLY BETWEEN GEARS. I'VE WAITED 22 YEARS TO BUY MY FIRST WRANGLER AND I PAID $42000 FOR IT. IT SHOULD NOT DO ANY OF THIS! IT'S BRAND NEW. IT'S ALSO A SAFETY HAZARD. I COULD GET INTO A MAJOR ACCIDENT! I NEED HELP WITH THESE THINGS PLEASE. STAND BEHIND YOUR PRODUCT. THIS IS MY FIRST WRANGLER BUT MY 4TH JEEP. I ALSO TALKED MY MOM AND BROTHER INTO BUYING NEW JEEPS THE SAME WEEK I DID LAST MONTH! MY CONTACT IS [XXX]. [XXX]. I'D LIKE CALL BACK SO SOMEONE CAN HELP ME. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Corrective Action:
JUST BOUGHT A 2018 WRANGLER JL LEFTOVER/ BRAND NEW OFF THE LOT. I IMMEDIATELY NOTICED THAT THE STEERING IS VERY LOOSE AND DIFFICULT TO CONTROL. THIS IS ESPECIALLY TRUE IN WIND OR IF DRIVING 55 MILES PER HOUR OR MORE. MY HUSBAND REFUSES TO DRIVE THE CAR BECAUSE HE FEELS UNSAFE DOING SO. I GET VERY NERVOUS AS WELL. I'M CONSTANTLY HAVING TO ADJUST THE WHEEL TO STAY ON THE ROAD. THE SECOND ISSUE IS THAT SOMETIMES WHEN I SET THE CRUISE CONTROL IT WILL JUST KEEP GOING PAST MY DESIGNATED SPEED I CHOSE UNLESS I TURN IT OFF. LASTLY MY CAR SEEMS TO NOT SHIFT GEARS DOWN. IT THROTTLES AND REVS. WHEN I TOOK IT TO BE LOOKED AT I WAS TOLD IT'S NO BIG DEAL. WELL IT IS! EVEN MY LOCAL MECHANIC SAID HE FEELS THAT IT'S NOT SWITCHING PROPERLY BETWEEN GEARS. I'VE WAITED 22 YEARS TO BUY MY FIRST WRANGLER AND I PAID $42000 FOR IT. IT SHOULD NOT DO ANY OF THIS! IT'S BRAND NEW. IT'S ALSO A SAFETY HAZARD. I COULD GET INTO A MAJOR ACCIDENT! I NEED HELP WITH THESE THINGS PLEASE. STAND BEHIND YOUR PRODUCT. THIS IS MY FIRST WRANGLER BUT MY 4TH JEEP. I ALSO TALKED MY MOM AND BROTHER INTO BUYING NEW JEEPS THE SAME WEEK I DID LAST MONTH! MY CONTACT IS [XXX]. [XXX]. I'D LIKE CALL BACK SO SOMEONE CAN HELP ME. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Additional Notes:
JUST BOUGHT A 2018 WRANGLER JL LEFTOVER/ BRAND NEW OFF THE LOT. I IMMEDIATELY NOTICED THAT THE STEERING IS VERY LOOSE AND DIFFICULT TO CONTROL. THIS IS ESPECIALLY TRUE IN WIND OR IF DRIVING 55 MILES PER HOUR OR MORE. MY HUSBAND REFUSES TO DRIVE THE CAR BECAUSE HE FEELS UNSAFE DOING SO. I GET VERY NERVOUS AS WELL. I'M CONSTANTLY HAVING TO ADJUST THE WHEEL TO STAY ON THE ROAD. THE SECOND ISSUE IS THAT SOMETIMES WHEN I SET THE CRUISE CONTROL IT WILL JUST KEEP GOING PAST MY DESIGNATED SPEED I CHOSE UNLESS I TURN IT OFF. LASTLY MY CAR SEEMS TO NOT SHIFT GEARS DOWN. IT THROTTLES AND REVS. WHEN I TOOK IT TO BE LOOKED AT I WAS TOLD IT'S NO BIG DEAL. WELL IT IS! EVEN MY LOCAL MECHANIC SAID HE FEELS THAT IT'S NOT SWITCHING PROPERLY BETWEEN GEARS. I'VE WAITED 22 YEARS TO BUY MY FIRST WRANGLER AND I PAID $42000 FOR IT. IT SHOULD NOT DO ANY OF THIS! IT'S BRAND NEW. IT'S ALSO A SAFETY HAZARD. I COULD GET INTO A MAJOR ACCIDENT! I NEED HELP WITH THESE THINGS PLEASE. STAND BEHIND YOUR PRODUCT. THIS IS MY FIRST WRANGLER BUT MY 4TH JEEP. I ALSO TALKED MY MOM AND BROTHER INTO BUYING NEW JEEPS THE SAME WEEK I DID LAST MONTH! MY CONTACT IS [XXX]. [XXX]. I'D LIKE CALL BACK SO SOMEONE CAN HELP ME. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Mfg Campaign: 11217877
Recall Date: Jun 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ELECTRONIC SWAY BAR DISCONNECT IS AFFECTED BY WATER AND BECOMES INOPERABLE. NOW THE VEHICLE IS UNSAFE TO DRIVE SINCE THIS MOTOR AFFECTS THE FRONT SWAY BAR AND VEHICLE STABILITY AND IS NOT BEING COVERED UNDER WARRANTY DO TO WATER DAMAGE. THIS MOTOR IS VISIBLE FROM UNDER THE VEHICLE AND IN A LOCATION THAT IS EXPOSED TO THE ELEMENTS.
Corrective Action:
ELECTRONIC SWAY BAR DISCONNECT IS AFFECTED BY WATER AND BECOMES INOPERABLE. NOW THE VEHICLE IS UNSAFE TO DRIVE SINCE THIS MOTOR AFFECTS THE FRONT SWAY BAR AND VEHICLE STABILITY AND IS NOT BEING COVERED UNDER WARRANTY DO TO WATER DAMAGE. THIS MOTOR IS VISIBLE FROM UNDER THE VEHICLE AND IN A LOCATION THAT IS EXPOSED TO THE ELEMENTS.
Additional Notes:
ELECTRONIC SWAY BAR DISCONNECT IS AFFECTED BY WATER AND BECOMES INOPERABLE. NOW THE VEHICLE IS UNSAFE TO DRIVE SINCE THIS MOTOR AFFECTS THE FRONT SWAY BAR AND VEHICLE STABILITY AND IS NOT BEING COVERED UNDER WARRANTY DO TO WATER DAMAGE. THIS MOTOR IS VISIBLE FROM UNDER THE VEHICLE AND IN A LOCATION THAT IS EXPOSED TO THE ELEMENTS.
Mfg Campaign: 11217642
Recall Date: Jun 3, 2019
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