Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I HAVE EXPERIENCED "DEATH WOBBLE" THREE TIMES SINCE I PURCHASED MY JEEP WRANGLER IN DECEMBER OF 2018. ALL THREE TIMES IT OCCURRED AFTER HITTING A BUMP AT HIGHWAY SPEEDS. I HAVE NOT MODIFIED ANY ELEMENTS OF THE SUSPENSION - IT IS ALL FACTORY.
Corrective Action:
I HAVE EXPERIENCED "DEATH WOBBLE" THREE TIMES SINCE I PURCHASED MY JEEP WRANGLER IN DECEMBER OF 2018. ALL THREE TIMES IT OCCURRED AFTER HITTING A BUMP AT HIGHWAY SPEEDS. I HAVE NOT MODIFIED ANY ELEMENTS OF THE SUSPENSION - IT IS ALL FACTORY.
Additional Notes:
I HAVE EXPERIENCED "DEATH WOBBLE" THREE TIMES SINCE I PURCHASED MY JEEP WRANGLER IN DECEMBER OF 2018. ALL THREE TIMES IT OCCURRED AFTER HITTING A BUMP AT HIGHWAY SPEEDS. I HAVE NOT MODIFIED ANY ELEMENTS OF THE SUSPENSION - IT IS ALL FACTORY.
Mfg Campaign: 11232130
Recall Date: Jul 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE DELIVERED WITH EXCESSIVE STEERING WHEEL PLAY. ABOUT 10 DEGREES+ OF FREE PLAY. AFTER MULTIPLE VISITS TO DEALER, AND REPLACEMENT OF STEERING GEARBOX, IT IS LESS, ABOUT 5 DEGREES OF FREE PLAY. DEALER AND JEEP WAVE HAVE TOLD ME THERE IS NOTHING MORE THEY CAN DO. I WOULD SEND/UPLOAD A SHORT VIDEO (MP4) THAT SHOWS THIS, BUT IT DOES NOT LOOK LIKE THAT IS AN OPTION.
Corrective Action:
VEHICLE DELIVERED WITH EXCESSIVE STEERING WHEEL PLAY. ABOUT 10 DEGREES+ OF FREE PLAY. AFTER MULTIPLE VISITS TO DEALER, AND REPLACEMENT OF STEERING GEARBOX, IT IS LESS, ABOUT 5 DEGREES OF FREE PLAY. DEALER AND JEEP WAVE HAVE TOLD ME THERE IS NOTHING MORE THEY CAN DO. I WOULD SEND/UPLOAD A SHORT VIDEO (MP4) THAT SHOWS THIS, BUT IT DOES NOT LOOK LIKE THAT IS AN OPTION.
Additional Notes:
VEHICLE DELIVERED WITH EXCESSIVE STEERING WHEEL PLAY. ABOUT 10 DEGREES+ OF FREE PLAY. AFTER MULTIPLE VISITS TO DEALER, AND REPLACEMENT OF STEERING GEARBOX, IT IS LESS, ABOUT 5 DEGREES OF FREE PLAY. DEALER AND JEEP WAVE HAVE TOLD ME THERE IS NOTHING MORE THEY CAN DO. I WOULD SEND/UPLOAD A SHORT VIDEO (MP4) THAT SHOWS THIS, BUT IT DOES NOT LOOK LIKE THAT IS AN OPTION.
Mfg Campaign: 11230990
Recall Date: Jul 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL CAN BE TURNED UP TO TWO INCHES RIGHT AND LEFT AND THE WHEELS DO NOT TURN.UP TO 4 INCHES OF SLACK , FREE PLAY IN THE STEERING WHEEL. STEERING WHEEL MUST BE CONSTANTLY MOVING TO STAY ON A STRAIGHT PATH. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, INCLUDING PATTERSON CHRYSLER DODGE (903-218-4651, LOCATED AT 1611 US HIGHWAY 259 N, KILGORE, TX 75662). THE DEALER WAS AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 900. THE VIN WAS NOT PROVIDED. *TR*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL CAN BE TURNED UP TO TWO INCHES RIGHT AND LEFT AND THE WHEELS DO NOT TURN.UP TO 4 INCHES OF SLACK , FREE PLAY IN THE STEERING WHEEL. STEERING WHEEL MUST BE CONSTANTLY MOVING TO STAY ON A STRAIGHT PATH. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, INCLUDING PATTERSON CHRYSLER DODGE (903-218-4651, LOCATED AT 1611 US HIGHWAY 259 N, KILGORE, TX 75662). THE DEALER WAS AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 900. THE VIN WAS NOT PROVIDED. *TR*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL CAN BE TURNED UP TO TWO INCHES RIGHT AND LEFT AND THE WHEELS DO NOT TURN.UP TO 4 INCHES OF SLACK , FREE PLAY IN THE STEERING WHEEL. STEERING WHEEL MUST BE CONSTANTLY MOVING TO STAY ON A STRAIGHT PATH. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, INCLUDING PATTERSON CHRYSLER DODGE (903-218-4651, LOCATED AT 1611 US HIGHWAY 259 N, KILGORE, TX 75662). THE DEALER WAS AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 900. THE VIN WAS NOT PROVIDED. *TR*JB
Mfg Campaign: 11230077
Recall Date: Jul 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING HAS A DEAD SPOT IN THE WHEEL WITH ABOUT 2 INCHES OF PLAY. CONSTANTLY HAVE TO MAKE CORRECTIONS LEFT AND RIGHT AS YOU DRIVE DOWN THE HIGHWAY. THE VEHICLE WAS PURCHASED NEW ABOUT ONE MONTH AGO AND NOW HAS 452 MILES ON IT. DEALER JUST REPLACED THE TRACKER BAR, WHICH WAS A POSSIBLE FIX PROVIDED BY CORPORATE. HOWEVER, ONLY A SLIGHT DIFFERENCE WAS MADE TO THE STEERING PROBLEM AFTER THIS REPAIR. VERY UNSAFE WHEN DRIVING ON THE FREEWAY DOING 65-70 MPH. SERVICE MANAGER STATED THE ONLY THING CORPORATE HAS LISTED SO FAR TO REPLACE, IF THIS ISSUE ARISES, IS THE TRACKING BAR.
Corrective Action:
STEERING HAS A DEAD SPOT IN THE WHEEL WITH ABOUT 2 INCHES OF PLAY. CONSTANTLY HAVE TO MAKE CORRECTIONS LEFT AND RIGHT AS YOU DRIVE DOWN THE HIGHWAY. THE VEHICLE WAS PURCHASED NEW ABOUT ONE MONTH AGO AND NOW HAS 452 MILES ON IT. DEALER JUST REPLACED THE TRACKER BAR, WHICH WAS A POSSIBLE FIX PROVIDED BY CORPORATE. HOWEVER, ONLY A SLIGHT DIFFERENCE WAS MADE TO THE STEERING PROBLEM AFTER THIS REPAIR. VERY UNSAFE WHEN DRIVING ON THE FREEWAY DOING 65-70 MPH. SERVICE MANAGER STATED THE ONLY THING CORPORATE HAS LISTED SO FAR TO REPLACE, IF THIS ISSUE ARISES, IS THE TRACKING BAR.
Additional Notes:
STEERING HAS A DEAD SPOT IN THE WHEEL WITH ABOUT 2 INCHES OF PLAY. CONSTANTLY HAVE TO MAKE CORRECTIONS LEFT AND RIGHT AS YOU DRIVE DOWN THE HIGHWAY. THE VEHICLE WAS PURCHASED NEW ABOUT ONE MONTH AGO AND NOW HAS 452 MILES ON IT. DEALER JUST REPLACED THE TRACKER BAR, WHICH WAS A POSSIBLE FIX PROVIDED BY CORPORATE. HOWEVER, ONLY A SLIGHT DIFFERENCE WAS MADE TO THE STEERING PROBLEM AFTER THIS REPAIR. VERY UNSAFE WHEN DRIVING ON THE FREEWAY DOING 65-70 MPH. SERVICE MANAGER STATED THE ONLY THING CORPORATE HAS LISTED SO FAR TO REPLACE, IF THIS ISSUE ARISES, IS THE TRACKING BAR.
Mfg Campaign: 11228934
Recall Date: Jul 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR RANDOMLY DOES NOT START. AFTER DRIVING AROUND TOWN FOR ERRANDS OVER THE COURSE OF 3-7 DAYS, IT SUDDENLY WON'T START. IT WILL EVENTUALLY START AFTER WAITING FOR ABOUT 25-40 MINUTES. THIS BEGAN A FEW DAYS AFTER I PURCHASED THE CAR IN APRIL 2019 AND HAS CONTINUED SINCE. IT IS AT THE DEALER NOW, (AFTER FINALLY NEGOTIATING A PAID RENTAL FROM THEM) BUT THEY ARE NOT DRIVING IT ENOUGH TO RECREATE THE TRIGGER IN ORDER TO INVESTIGATE AND FIX IT. HERE IS A LINK TO A VIDEO I MADE OF A RECENT OCCURRENCE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=AGX72YJ0_EW&T=3S. HERE ARE LINKS TO BLOG POSTS FROM OTHER JEEP JK 2018 UNLIMITED CUSTOMERS EXPERIENCING THE SAME THING: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T75977_DS983916 HTTPS://WWW.WRANGLERFORUM.COM/F202/HELP-NEW-2018-JK-WON-T-ALWAYS-START-2228306.HTML ... I GOOGLED MY VIN NUMBER AND A SEARCH RESULT CAME UP IMPLYING THAT MY "NEW" CAR MIGHT ACTUALLY BE USED. SEE THE ATTACHED SCREENSHOT.
Corrective Action:
THE CAR RANDOMLY DOES NOT START. AFTER DRIVING AROUND TOWN FOR ERRANDS OVER THE COURSE OF 3-7 DAYS, IT SUDDENLY WON'T START. IT WILL EVENTUALLY START AFTER WAITING FOR ABOUT 25-40 MINUTES. THIS BEGAN A FEW DAYS AFTER I PURCHASED THE CAR IN APRIL 2019 AND HAS CONTINUED SINCE. IT IS AT THE DEALER NOW, (AFTER FINALLY NEGOTIATING A PAID RENTAL FROM THEM) BUT THEY ARE NOT DRIVING IT ENOUGH TO RECREATE THE TRIGGER IN ORDER TO INVESTIGATE AND FIX IT. HERE IS A LINK TO A VIDEO I MADE OF A RECENT OCCURRENCE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=AGX72YJ0_EW&T=3S. HERE ARE LINKS TO BLOG POSTS FROM OTHER JEEP JK 2018 UNLIMITED CUSTOMERS EXPERIENCING THE SAME THING: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T75977_DS983916 HTTPS://WWW.WRANGLERFORUM.COM/F202/HELP-NEW-2018-JK-WON-T-ALWAYS-START-2228306.HTML ... I GOOGLED MY VIN NUMBER AND A SEARCH RESULT CAME UP IMPLYING THAT MY "NEW" CAR MIGHT ACTUALLY BE USED. SEE THE ATTACHED SCREENSHOT.
Additional Notes:
THE CAR RANDOMLY DOES NOT START. AFTER DRIVING AROUND TOWN FOR ERRANDS OVER THE COURSE OF 3-7 DAYS, IT SUDDENLY WON'T START. IT WILL EVENTUALLY START AFTER WAITING FOR ABOUT 25-40 MINUTES. THIS BEGAN A FEW DAYS AFTER I PURCHASED THE CAR IN APRIL 2019 AND HAS CONTINUED SINCE. IT IS AT THE DEALER NOW, (AFTER FINALLY NEGOTIATING A PAID RENTAL FROM THEM) BUT THEY ARE NOT DRIVING IT ENOUGH TO RECREATE THE TRIGGER IN ORDER TO INVESTIGATE AND FIX IT. HERE IS A LINK TO A VIDEO I MADE OF A RECENT OCCURRENCE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=AGX72YJ0_EW&T=3S. HERE ARE LINKS TO BLOG POSTS FROM OTHER JEEP JK 2018 UNLIMITED CUSTOMERS EXPERIENCING THE SAME THING: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T75977_DS983916 HTTPS://WWW.WRANGLERFORUM.COM/F202/HELP-NEW-2018-JK-WON-T-ALWAYS-START-2228306.HTML ... I GOOGLED MY VIN NUMBER AND A SEARCH RESULT CAME UP IMPLYING THAT MY "NEW" CAR MIGHT ACTUALLY BE USED. SEE THE ATTACHED SCREENSHOT.
Mfg Campaign: 11229032
Recall Date: Jul 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR RANDOMLY DOES NOT START. AFTER DRIVING AROUND TOWN FOR ERRANDS OVER THE COURSE OF 3-7 DAYS, IT SUDDENLY WON'T START. IT WILL EVENTUALLY START AFTER WAITING FOR ABOUT 25-40 MINUTES. THIS BEGAN A FEW DAYS AFTER I PURCHASED THE CAR IN APRIL 2019 AND HAS CONTINUED SINCE. IT IS AT THE DEALER NOW, (AFTER FINALLY NEGOTIATING A PAID RENTAL FROM THEM) BUT THEY ARE NOT DRIVING IT ENOUGH TO RECREATE THE TRIGGER IN ORDER TO INVESTIGATE AND FIX IT. HERE IS A LINK TO A VIDEO I MADE OF A RECENT OCCURRENCE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=AGX72YJ0_EW&T=3S. HERE ARE LINKS TO BLOG POSTS FROM OTHER JEEP JK 2018 UNLIMITED CUSTOMERS EXPERIENCING THE SAME THING: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T75977_DS983916 HTTPS://WWW.WRANGLERFORUM.COM/F202/HELP-NEW-2018-JK-WON-T-ALWAYS-START-2228306.HTML ... I GOOGLED MY VIN NUMBER AND A SEARCH RESULT CAME UP IMPLYING THAT MY "NEW" CAR MIGHT ACTUALLY BE USED. SEE THE ATTACHED SCREENSHOT.
Corrective Action:
THE CAR RANDOMLY DOES NOT START. AFTER DRIVING AROUND TOWN FOR ERRANDS OVER THE COURSE OF 3-7 DAYS, IT SUDDENLY WON'T START. IT WILL EVENTUALLY START AFTER WAITING FOR ABOUT 25-40 MINUTES. THIS BEGAN A FEW DAYS AFTER I PURCHASED THE CAR IN APRIL 2019 AND HAS CONTINUED SINCE. IT IS AT THE DEALER NOW, (AFTER FINALLY NEGOTIATING A PAID RENTAL FROM THEM) BUT THEY ARE NOT DRIVING IT ENOUGH TO RECREATE THE TRIGGER IN ORDER TO INVESTIGATE AND FIX IT. HERE IS A LINK TO A VIDEO I MADE OF A RECENT OCCURRENCE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=AGX72YJ0_EW&T=3S. HERE ARE LINKS TO BLOG POSTS FROM OTHER JEEP JK 2018 UNLIMITED CUSTOMERS EXPERIENCING THE SAME THING: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T75977_DS983916 HTTPS://WWW.WRANGLERFORUM.COM/F202/HELP-NEW-2018-JK-WON-T-ALWAYS-START-2228306.HTML ... I GOOGLED MY VIN NUMBER AND A SEARCH RESULT CAME UP IMPLYING THAT MY "NEW" CAR MIGHT ACTUALLY BE USED. SEE THE ATTACHED SCREENSHOT.
Additional Notes:
THE CAR RANDOMLY DOES NOT START. AFTER DRIVING AROUND TOWN FOR ERRANDS OVER THE COURSE OF 3-7 DAYS, IT SUDDENLY WON'T START. IT WILL EVENTUALLY START AFTER WAITING FOR ABOUT 25-40 MINUTES. THIS BEGAN A FEW DAYS AFTER I PURCHASED THE CAR IN APRIL 2019 AND HAS CONTINUED SINCE. IT IS AT THE DEALER NOW, (AFTER FINALLY NEGOTIATING A PAID RENTAL FROM THEM) BUT THEY ARE NOT DRIVING IT ENOUGH TO RECREATE THE TRIGGER IN ORDER TO INVESTIGATE AND FIX IT. HERE IS A LINK TO A VIDEO I MADE OF A RECENT OCCURRENCE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=AGX72YJ0_EW&T=3S. HERE ARE LINKS TO BLOG POSTS FROM OTHER JEEP JK 2018 UNLIMITED CUSTOMERS EXPERIENCING THE SAME THING: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T75977_DS983916 HTTPS://WWW.WRANGLERFORUM.COM/F202/HELP-NEW-2018-JK-WON-T-ALWAYS-START-2228306.HTML ... I GOOGLED MY VIN NUMBER AND A SEARCH RESULT CAME UP IMPLYING THAT MY "NEW" CAR MIGHT ACTUALLY BE USED. SEE THE ATTACHED SCREENSHOT.
Mfg Campaign: 11229032
Recall Date: Jul 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE VEHICLE WANDERS ALL OVER THE ROAD. DIFFICULT TO KEEP IT WITHIN THE ROAD LANE. VERY DANGEROUS, ALWAYS CORRECTING STEERING BACK AND FORTH TO KEEP IT IN THE LANE. VEHICLE HAS LESS THAN 3000 MILES, ORIGINAL OWNER, COMPLETELY STOCK, NEVER TAKEN OFF ROAD.
Corrective Action:
THE VEHICLE WANDERS ALL OVER THE ROAD. DIFFICULT TO KEEP IT WITHIN THE ROAD LANE. VERY DANGEROUS, ALWAYS CORRECTING STEERING BACK AND FORTH TO KEEP IT IN THE LANE. VEHICLE HAS LESS THAN 3000 MILES, ORIGINAL OWNER, COMPLETELY STOCK, NEVER TAKEN OFF ROAD.
Additional Notes:
THE VEHICLE WANDERS ALL OVER THE ROAD. DIFFICULT TO KEEP IT WITHIN THE ROAD LANE. VERY DANGEROUS, ALWAYS CORRECTING STEERING BACK AND FORTH TO KEEP IT IN THE LANE. VEHICLE HAS LESS THAN 3000 MILES, ORIGINAL OWNER, COMPLETELY STOCK, NEVER TAKEN OFF ROAD.
Mfg Campaign: 11229038
Recall Date: Jul 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
KEEP WRANGLER DEATH WOBBLE, CAUSE ME TO SWERVE OFF THE ROAD WHILE MY TWO YOUNG CHILDREN WERE IN THE CAR. SINCE THEN MY DAUGHTER HAD BEEN COMPLAINING ABOUT NECK PAINS. MY NECK AND BACK ALSO HAS BEEN IN PAIN SINCE THEN. GOING TO SEEK MEDICAL TREATMENT.
Corrective Action:
KEEP WRANGLER DEATH WOBBLE, CAUSE ME TO SWERVE OFF THE ROAD WHILE MY TWO YOUNG CHILDREN WERE IN THE CAR. SINCE THEN MY DAUGHTER HAD BEEN COMPLAINING ABOUT NECK PAINS. MY NECK AND BACK ALSO HAS BEEN IN PAIN SINCE THEN. GOING TO SEEK MEDICAL TREATMENT.
Additional Notes:
KEEP WRANGLER DEATH WOBBLE, CAUSE ME TO SWERVE OFF THE ROAD WHILE MY TWO YOUNG CHILDREN WERE IN THE CAR. SINCE THEN MY DAUGHTER HAD BEEN COMPLAINING ABOUT NECK PAINS. MY NECK AND BACK ALSO HAS BEEN IN PAIN SINCE THEN. GOING TO SEEK MEDICAL TREATMENT.
Mfg Campaign: 11228701
Recall Date: Jul 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
KEEP WRANGLER DEATH WOBBLE, CAUSE ME TO SWERVE OFF THE ROAD WHILE MY TWO YOUNG CHILDREN WERE IN THE CAR. SINCE THEN MY DAUGHTER HAD BEEN COMPLAINING ABOUT NECK PAINS. MY NECK AND BACK ALSO HAS BEEN IN PAIN SINCE THEN. GOING TO SEEK MEDICAL TREATMENT.
Corrective Action:
KEEP WRANGLER DEATH WOBBLE, CAUSE ME TO SWERVE OFF THE ROAD WHILE MY TWO YOUNG CHILDREN WERE IN THE CAR. SINCE THEN MY DAUGHTER HAD BEEN COMPLAINING ABOUT NECK PAINS. MY NECK AND BACK ALSO HAS BEEN IN PAIN SINCE THEN. GOING TO SEEK MEDICAL TREATMENT.
Additional Notes:
KEEP WRANGLER DEATH WOBBLE, CAUSE ME TO SWERVE OFF THE ROAD WHILE MY TWO YOUNG CHILDREN WERE IN THE CAR. SINCE THEN MY DAUGHTER HAD BEEN COMPLAINING ABOUT NECK PAINS. MY NECK AND BACK ALSO HAS BEEN IN PAIN SINCE THEN. GOING TO SEEK MEDICAL TREATMENT.
Mfg Campaign: 11228701
Recall Date: Jul 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
KEEP WRANGLER DEATH WOBBLE, CAUSE ME TO SWERVE OFF THE ROAD WHILE MY TWO YOUNG CHILDREN WERE IN THE CAR. SINCE THEN MY DAUGHTER HAD BEEN COMPLAINING ABOUT NECK PAINS. MY NECK AND BACK ALSO HAS BEEN IN PAIN SINCE THEN. GOING TO SEEK MEDICAL TREATMENT.
Corrective Action:
KEEP WRANGLER DEATH WOBBLE, CAUSE ME TO SWERVE OFF THE ROAD WHILE MY TWO YOUNG CHILDREN WERE IN THE CAR. SINCE THEN MY DAUGHTER HAD BEEN COMPLAINING ABOUT NECK PAINS. MY NECK AND BACK ALSO HAS BEEN IN PAIN SINCE THEN. GOING TO SEEK MEDICAL TREATMENT.
Additional Notes:
KEEP WRANGLER DEATH WOBBLE, CAUSE ME TO SWERVE OFF THE ROAD WHILE MY TWO YOUNG CHILDREN WERE IN THE CAR. SINCE THEN MY DAUGHTER HAD BEEN COMPLAINING ABOUT NECK PAINS. MY NECK AND BACK ALSO HAS BEEN IN PAIN SINCE THEN. GOING TO SEEK MEDICAL TREATMENT.
Mfg Campaign: 11228701
Recall Date: Jul 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE VEHICLE HAS 800 MILES ON IT AND HAS NEVER BEEN OFFROAD BUT THERE IS VIBRATION AND LOOSE STEERING, IT'S MY WIFE'S DAILY COMMUTER SO IT DOESN'T EVEN SEE POTHOLES YET I CHECKED AND THE TRACK BAR CAN BE MOVED AROUND BY HAND ON A BRAND NEW VEHICLE. SHE EXPERIANCED DEATH WOBBLE AT 65MPH TWICE WHICH PROMPTED ME TO CHECK THE BAR.
Corrective Action:
THE VEHICLE HAS 800 MILES ON IT AND HAS NEVER BEEN OFFROAD BUT THERE IS VIBRATION AND LOOSE STEERING, IT'S MY WIFE'S DAILY COMMUTER SO IT DOESN'T EVEN SEE POTHOLES YET I CHECKED AND THE TRACK BAR CAN BE MOVED AROUND BY HAND ON A BRAND NEW VEHICLE. SHE EXPERIANCED DEATH WOBBLE AT 65MPH TWICE WHICH PROMPTED ME TO CHECK THE BAR.
Additional Notes:
THE VEHICLE HAS 800 MILES ON IT AND HAS NEVER BEEN OFFROAD BUT THERE IS VIBRATION AND LOOSE STEERING, IT'S MY WIFE'S DAILY COMMUTER SO IT DOESN'T EVEN SEE POTHOLES YET I CHECKED AND THE TRACK BAR CAN BE MOVED AROUND BY HAND ON A BRAND NEW VEHICLE. SHE EXPERIANCED DEATH WOBBLE AT 65MPH TWICE WHICH PROMPTED ME TO CHECK THE BAR.
Mfg Campaign: 11228577
Recall Date: Jun 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING DOWN THE INTERSTATE GOING 75 MPH I HIT A POT HOLE IN THE PAVEMENT AND THE FRONT END STARTED SHAKING AND THE STEERING WHEEL WAS MOVING, AKA DEATH WOBBLE.
Corrective Action:
WHILE DRIVING DOWN THE INTERSTATE GOING 75 MPH I HIT A POT HOLE IN THE PAVEMENT AND THE FRONT END STARTED SHAKING AND THE STEERING WHEEL WAS MOVING, AKA DEATH WOBBLE.
Additional Notes:
WHILE DRIVING DOWN THE INTERSTATE GOING 75 MPH I HIT A POT HOLE IN THE PAVEMENT AND THE FRONT END STARTED SHAKING AND THE STEERING WHEEL WAS MOVING, AKA DEATH WOBBLE.
Mfg Campaign: 11222367
Recall Date: Jun 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FRAME WELDS HAVE POROSITY, LACK OF PENETRATION AND RUST.
Corrective Action:
FRAME WELDS HAVE POROSITY, LACK OF PENETRATION AND RUST.
Additional Notes:
FRAME WELDS HAVE POROSITY, LACK OF PENETRATION AND RUST.
Mfg Campaign: 11222390
Recall Date: Jun 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
LOOSE AND WANDERING STEERING. WHEN YOU TURN THE STEERING WHEEL THEIR IS ABOUT TWO INCHES OF PLAY BEFORE THE WHEELS MOVE MAKING IT DIFFICULT TO DRIVE AND UNSAFE. FCA HAS INSTALLED 4 STEERING GEARS, 2 STEERING DAMPERS AND A TRACK BAR. FCA DOES NOT KNOW HOW TO FIX THIS ISSUE. WE HAVE BEEN DEALING WITH THIS ISSUE FOR OVER 8 MONTHS. VEHICLE HAS BEEN PARKED FOR THE LAST 3 MONTHS.
Corrective Action:
LOOSE AND WANDERING STEERING. WHEN YOU TURN THE STEERING WHEEL THEIR IS ABOUT TWO INCHES OF PLAY BEFORE THE WHEELS MOVE MAKING IT DIFFICULT TO DRIVE AND UNSAFE. FCA HAS INSTALLED 4 STEERING GEARS, 2 STEERING DAMPERS AND A TRACK BAR. FCA DOES NOT KNOW HOW TO FIX THIS ISSUE. WE HAVE BEEN DEALING WITH THIS ISSUE FOR OVER 8 MONTHS. VEHICLE HAS BEEN PARKED FOR THE LAST 3 MONTHS.
Additional Notes:
LOOSE AND WANDERING STEERING. WHEN YOU TURN THE STEERING WHEEL THEIR IS ABOUT TWO INCHES OF PLAY BEFORE THE WHEELS MOVE MAKING IT DIFFICULT TO DRIVE AND UNSAFE. FCA HAS INSTALLED 4 STEERING GEARS, 2 STEERING DAMPERS AND A TRACK BAR. FCA DOES NOT KNOW HOW TO FIX THIS ISSUE. WE HAVE BEEN DEALING WITH THIS ISSUE FOR OVER 8 MONTHS. VEHICLE HAS BEEN PARKED FOR THE LAST 3 MONTHS.
Mfg Campaign: 11222055
Recall Date: Jun 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I HAD A PREVIOUS REPORT OF THE DEATH WOBBLE. THIS REPORT IS FOR SEVERELY LOOSE STEERING. TOO MUCH PLAY IN THE STEERING WHEEL. THE JEEP WANDERS ALL OVER THE ROAD AND IT'S A SERIOUS SAFETY ISSUE. THE STEERING STABILIZER/DAMPENER HAS BEEN REPLACED FOUR TIMES NOW AND A NEW TRACK BAR WAS INSTALLED AND ALSO THE PCM HAS BEEN FLASHED. NOTHING IS WORKING AND THIS PROBLEM COULD POTENTIALLY CAUSE A SERIOUS ACCIDENT. THE DEALER SAYS 'WELL IT'S A SHORT WHEEL BASE TWO DOOR JEEP SO....'. I'M NOT BUYING THAT. I'VE HAD TWO DOOR JEEPS IN THE PAST AND IT WAS NEVER AN ISSUE. RESEARCHING THIS THERE ARE MANY OTHERS WITH THE SAME PROBLEM!
Corrective Action:
I HAD A PREVIOUS REPORT OF THE DEATH WOBBLE. THIS REPORT IS FOR SEVERELY LOOSE STEERING. TOO MUCH PLAY IN THE STEERING WHEEL. THE JEEP WANDERS ALL OVER THE ROAD AND IT'S A SERIOUS SAFETY ISSUE. THE STEERING STABILIZER/DAMPENER HAS BEEN REPLACED FOUR TIMES NOW AND A NEW TRACK BAR WAS INSTALLED AND ALSO THE PCM HAS BEEN FLASHED. NOTHING IS WORKING AND THIS PROBLEM COULD POTENTIALLY CAUSE A SERIOUS ACCIDENT. THE DEALER SAYS 'WELL IT'S A SHORT WHEEL BASE TWO DOOR JEEP SO....'. I'M NOT BUYING THAT. I'VE HAD TWO DOOR JEEPS IN THE PAST AND IT WAS NEVER AN ISSUE. RESEARCHING THIS THERE ARE MANY OTHERS WITH THE SAME PROBLEM!
Additional Notes:
I HAD A PREVIOUS REPORT OF THE DEATH WOBBLE. THIS REPORT IS FOR SEVERELY LOOSE STEERING. TOO MUCH PLAY IN THE STEERING WHEEL. THE JEEP WANDERS ALL OVER THE ROAD AND IT'S A SERIOUS SAFETY ISSUE. THE STEERING STABILIZER/DAMPENER HAS BEEN REPLACED FOUR TIMES NOW AND A NEW TRACK BAR WAS INSTALLED AND ALSO THE PCM HAS BEEN FLASHED. NOTHING IS WORKING AND THIS PROBLEM COULD POTENTIALLY CAUSE A SERIOUS ACCIDENT. THE DEALER SAYS 'WELL IT'S A SHORT WHEEL BASE TWO DOOR JEEP SO....'. I'M NOT BUYING THAT. I'VE HAD TWO DOOR JEEPS IN THE PAST AND IT WAS NEVER AN ISSUE. RESEARCHING THIS THERE ARE MANY OTHERS WITH THE SAME PROBLEM!
Mfg Campaign: 11222102
Recall Date: Jun 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I'VE HAD MY VEHICLE IN 3 TIMES FOR WHAT THEY CALL THE DEATH WOBBLE. THE VEHICLE IS CURRENTLY STILL SITTING AT THE DEALERSHIP AS I AM WAITING A CALL FROM THE SEVICE MANAGER. THE SECOND TIME I BROUGHT IT IN THEY AGAIN FIXED SOMETHING ON THE FRONT END AND IT WAS A LITTLE BETTER BUT STILL NOW RIGHT. NOW I'M BEING TOLD THAT THE TIRES NEED TO BE REPLACED AT MY EXPENSE. THE VEHICLE HAS ONLY 35,000 MILES ON THE TIRES. DUE TO THE FRONT END PROBLEMS MY TIRES GO BAD AND I'M SUPPOSED TO PAY FOR IT. I'M TOLD ITS A WEARABLE ITEM. THEY WOULD BE FINE IF THEY WEREN'T CUPPING DUE TO THE FRONT END PROBLEM. I HAVE ALSO FILED A COMPLAINT WITH CHRYSLER JEEP AND HAVE HEARD NOTHING BACK FROM THEM EITHER. TO TOP IT ALL OFF, I WAS STOPPED BY THE STATE HIGHWAY PATROL. THEY SAW IT HAPPEN ON THE EXPRESSWAY, WERE CONCERNED FOR MY SAFETY AND STOPPED ME. THANK GOODNESS I DIDN'T GET A TICKET OR ANYTHING. I'M COMPLETELY FRUSTRATED. THE DEALERSHIP WON'T HELP FIX IT. CHRYSLER JEEP HAS NOT CALLED ME BACK. I'VE PAYED A LOT OF MONEY FOR THIS JEEP AND CAN'T GET IT FIXED.
Corrective Action:
I'VE HAD MY VEHICLE IN 3 TIMES FOR WHAT THEY CALL THE DEATH WOBBLE. THE VEHICLE IS CURRENTLY STILL SITTING AT THE DEALERSHIP AS I AM WAITING A CALL FROM THE SEVICE MANAGER. THE SECOND TIME I BROUGHT IT IN THEY AGAIN FIXED SOMETHING ON THE FRONT END AND IT WAS A LITTLE BETTER BUT STILL NOW RIGHT. NOW I'M BEING TOLD THAT THE TIRES NEED TO BE REPLACED AT MY EXPENSE. THE VEHICLE HAS ONLY 35,000 MILES ON THE TIRES. DUE TO THE FRONT END PROBLEMS MY TIRES GO BAD AND I'M SUPPOSED TO PAY FOR IT. I'M TOLD ITS A WEARABLE ITEM. THEY WOULD BE FINE IF THEY WEREN'T CUPPING DUE TO THE FRONT END PROBLEM. I HAVE ALSO FILED A COMPLAINT WITH CHRYSLER JEEP AND HAVE HEARD NOTHING BACK FROM THEM EITHER. TO TOP IT ALL OFF, I WAS STOPPED BY THE STATE HIGHWAY PATROL. THEY SAW IT HAPPEN ON THE EXPRESSWAY, WERE CONCERNED FOR MY SAFETY AND STOPPED ME. THANK GOODNESS I DIDN'T GET A TICKET OR ANYTHING. I'M COMPLETELY FRUSTRATED. THE DEALERSHIP WON'T HELP FIX IT. CHRYSLER JEEP HAS NOT CALLED ME BACK. I'VE PAYED A LOT OF MONEY FOR THIS JEEP AND CAN'T GET IT FIXED.
Additional Notes:
I'VE HAD MY VEHICLE IN 3 TIMES FOR WHAT THEY CALL THE DEATH WOBBLE. THE VEHICLE IS CURRENTLY STILL SITTING AT THE DEALERSHIP AS I AM WAITING A CALL FROM THE SEVICE MANAGER. THE SECOND TIME I BROUGHT IT IN THEY AGAIN FIXED SOMETHING ON THE FRONT END AND IT WAS A LITTLE BETTER BUT STILL NOW RIGHT. NOW I'M BEING TOLD THAT THE TIRES NEED TO BE REPLACED AT MY EXPENSE. THE VEHICLE HAS ONLY 35,000 MILES ON THE TIRES. DUE TO THE FRONT END PROBLEMS MY TIRES GO BAD AND I'M SUPPOSED TO PAY FOR IT. I'M TOLD ITS A WEARABLE ITEM. THEY WOULD BE FINE IF THEY WEREN'T CUPPING DUE TO THE FRONT END PROBLEM. I HAVE ALSO FILED A COMPLAINT WITH CHRYSLER JEEP AND HAVE HEARD NOTHING BACK FROM THEM EITHER. TO TOP IT ALL OFF, I WAS STOPPED BY THE STATE HIGHWAY PATROL. THEY SAW IT HAPPEN ON THE EXPRESSWAY, WERE CONCERNED FOR MY SAFETY AND STOPPED ME. THANK GOODNESS I DIDN'T GET A TICKET OR ANYTHING. I'M COMPLETELY FRUSTRATED. THE DEALERSHIP WON'T HELP FIX IT. CHRYSLER JEEP HAS NOT CALLED ME BACK. I'VE PAYED A LOT OF MONEY FOR THIS JEEP AND CAN'T GET IT FIXED.
Mfg Campaign: 11221890
Recall Date: Jun 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I'VE HAD MY VEHICLE IN 3 TIMES FOR WHAT THEY CALL THE DEATH WOBBLE. THE VEHICLE IS CURRENTLY STILL SITTING AT THE DEALERSHIP AS I AM WAITING A CALL FROM THE SEVICE MANAGER. THE SECOND TIME I BROUGHT IT IN THEY AGAIN FIXED SOMETHING ON THE FRONT END AND IT WAS A LITTLE BETTER BUT STILL NOW RIGHT. NOW I'M BEING TOLD THAT THE TIRES NEED TO BE REPLACED AT MY EXPENSE. THE VEHICLE HAS ONLY 35,000 MILES ON THE TIRES. DUE TO THE FRONT END PROBLEMS MY TIRES GO BAD AND I'M SUPPOSED TO PAY FOR IT. I'M TOLD ITS A WEARABLE ITEM. THEY WOULD BE FINE IF THEY WEREN'T CUPPING DUE TO THE FRONT END PROBLEM. I HAVE ALSO FILED A COMPLAINT WITH CHRYSLER JEEP AND HAVE HEARD NOTHING BACK FROM THEM EITHER. TO TOP IT ALL OFF, I WAS STOPPED BY THE STATE HIGHWAY PATROL. THEY SAW IT HAPPEN ON THE EXPRESSWAY, WERE CONCERNED FOR MY SAFETY AND STOPPED ME. THANK GOODNESS I DIDN'T GET A TICKET OR ANYTHING. I'M COMPLETELY FRUSTRATED. THE DEALERSHIP WON'T HELP FIX IT. CHRYSLER JEEP HAS NOT CALLED ME BACK. I'VE PAYED A LOT OF MONEY FOR THIS JEEP AND CAN'T GET IT FIXED.
Corrective Action:
I'VE HAD MY VEHICLE IN 3 TIMES FOR WHAT THEY CALL THE DEATH WOBBLE. THE VEHICLE IS CURRENTLY STILL SITTING AT THE DEALERSHIP AS I AM WAITING A CALL FROM THE SEVICE MANAGER. THE SECOND TIME I BROUGHT IT IN THEY AGAIN FIXED SOMETHING ON THE FRONT END AND IT WAS A LITTLE BETTER BUT STILL NOW RIGHT. NOW I'M BEING TOLD THAT THE TIRES NEED TO BE REPLACED AT MY EXPENSE. THE VEHICLE HAS ONLY 35,000 MILES ON THE TIRES. DUE TO THE FRONT END PROBLEMS MY TIRES GO BAD AND I'M SUPPOSED TO PAY FOR IT. I'M TOLD ITS A WEARABLE ITEM. THEY WOULD BE FINE IF THEY WEREN'T CUPPING DUE TO THE FRONT END PROBLEM. I HAVE ALSO FILED A COMPLAINT WITH CHRYSLER JEEP AND HAVE HEARD NOTHING BACK FROM THEM EITHER. TO TOP IT ALL OFF, I WAS STOPPED BY THE STATE HIGHWAY PATROL. THEY SAW IT HAPPEN ON THE EXPRESSWAY, WERE CONCERNED FOR MY SAFETY AND STOPPED ME. THANK GOODNESS I DIDN'T GET A TICKET OR ANYTHING. I'M COMPLETELY FRUSTRATED. THE DEALERSHIP WON'T HELP FIX IT. CHRYSLER JEEP HAS NOT CALLED ME BACK. I'VE PAYED A LOT OF MONEY FOR THIS JEEP AND CAN'T GET IT FIXED.
Additional Notes:
I'VE HAD MY VEHICLE IN 3 TIMES FOR WHAT THEY CALL THE DEATH WOBBLE. THE VEHICLE IS CURRENTLY STILL SITTING AT THE DEALERSHIP AS I AM WAITING A CALL FROM THE SEVICE MANAGER. THE SECOND TIME I BROUGHT IT IN THEY AGAIN FIXED SOMETHING ON THE FRONT END AND IT WAS A LITTLE BETTER BUT STILL NOW RIGHT. NOW I'M BEING TOLD THAT THE TIRES NEED TO BE REPLACED AT MY EXPENSE. THE VEHICLE HAS ONLY 35,000 MILES ON THE TIRES. DUE TO THE FRONT END PROBLEMS MY TIRES GO BAD AND I'M SUPPOSED TO PAY FOR IT. I'M TOLD ITS A WEARABLE ITEM. THEY WOULD BE FINE IF THEY WEREN'T CUPPING DUE TO THE FRONT END PROBLEM. I HAVE ALSO FILED A COMPLAINT WITH CHRYSLER JEEP AND HAVE HEARD NOTHING BACK FROM THEM EITHER. TO TOP IT ALL OFF, I WAS STOPPED BY THE STATE HIGHWAY PATROL. THEY SAW IT HAPPEN ON THE EXPRESSWAY, WERE CONCERNED FOR MY SAFETY AND STOPPED ME. THANK GOODNESS I DIDN'T GET A TICKET OR ANYTHING. I'M COMPLETELY FRUSTRATED. THE DEALERSHIP WON'T HELP FIX IT. CHRYSLER JEEP HAS NOT CALLED ME BACK. I'VE PAYED A LOT OF MONEY FOR THIS JEEP AND CAN'T GET IT FIXED.
Mfg Campaign: 11221890
Recall Date: Jun 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
HAVE HAD MY JEEP SERVICED TWICE FOR IT WANDERING ALL OVER THE ROAD FOR LITTLE TO ZERO IMPROVEMENT. I RECENTLY TOOK A 6.5 HOUR HIGHWAY TRIP AND IT WAS ABSOLUTELY HORRIFIC ALL OVER THE ROAD VERY UNSAFE AND THERE WAS LITTLE WIND AND DRY ROADS SO WEATHER WAS NOT THE CAUSE. CAN NOT STAY STRAIGHT CONSTANTLY MAKING ADJUSTMENTS WHEN YOU SHOULD BE GOING STRAIGHT. IT IS ALL THE TIME IN TOWN AND HIGHWAY BUT HIGHWAY DRIVING IS AMPLIFIED THE EFFECTS. I FEEL IT IS UNSAFE AND WE HAD IT PARKED FOR ABOUT 40 DAYS NOT USING IT BECAUSE MY FIANCE AND I FEEL IT'S U SAFE. AFTER THE MOST RECENT SERVICE STILL ABSOLUTELY NO CHANGE IN FACT THE HIGHWAY DRIVING IS MUCH WORSE.
Corrective Action:
HAVE HAD MY JEEP SERVICED TWICE FOR IT WANDERING ALL OVER THE ROAD FOR LITTLE TO ZERO IMPROVEMENT. I RECENTLY TOOK A 6.5 HOUR HIGHWAY TRIP AND IT WAS ABSOLUTELY HORRIFIC ALL OVER THE ROAD VERY UNSAFE AND THERE WAS LITTLE WIND AND DRY ROADS SO WEATHER WAS NOT THE CAUSE. CAN NOT STAY STRAIGHT CONSTANTLY MAKING ADJUSTMENTS WHEN YOU SHOULD BE GOING STRAIGHT. IT IS ALL THE TIME IN TOWN AND HIGHWAY BUT HIGHWAY DRIVING IS AMPLIFIED THE EFFECTS. I FEEL IT IS UNSAFE AND WE HAD IT PARKED FOR ABOUT 40 DAYS NOT USING IT BECAUSE MY FIANCE AND I FEEL IT'S U SAFE. AFTER THE MOST RECENT SERVICE STILL ABSOLUTELY NO CHANGE IN FACT THE HIGHWAY DRIVING IS MUCH WORSE.
Additional Notes:
HAVE HAD MY JEEP SERVICED TWICE FOR IT WANDERING ALL OVER THE ROAD FOR LITTLE TO ZERO IMPROVEMENT. I RECENTLY TOOK A 6.5 HOUR HIGHWAY TRIP AND IT WAS ABSOLUTELY HORRIFIC ALL OVER THE ROAD VERY UNSAFE AND THERE WAS LITTLE WIND AND DRY ROADS SO WEATHER WAS NOT THE CAUSE. CAN NOT STAY STRAIGHT CONSTANTLY MAKING ADJUSTMENTS WHEN YOU SHOULD BE GOING STRAIGHT. IT IS ALL THE TIME IN TOWN AND HIGHWAY BUT HIGHWAY DRIVING IS AMPLIFIED THE EFFECTS. I FEEL IT IS UNSAFE AND WE HAD IT PARKED FOR ABOUT 40 DAYS NOT USING IT BECAUSE MY FIANCE AND I FEEL IT'S U SAFE. AFTER THE MOST RECENT SERVICE STILL ABSOLUTELY NO CHANGE IN FACT THE HIGHWAY DRIVING IS MUCH WORSE.
Mfg Campaign: 11221671
Recall Date: Jun 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TO ' WHOM IT MY CONCERN, FROM ' [XXX] IN REGARDS TO MY PURCHASE OF MY JEEP WRANGLERVEHICLE ' AMERICAN FASBACK EDITION 2018 VIN #[XXX] PURCHASED FORM MOIX RV 4723, 1213 COLLIER DR, CONWAY AR 72032 PURCHASE DATE WAS 3/4/19 BUT DID NOT SIGN PAPERS OR TAKE POSSESSION OF VEHICLE TILL MARCH 9TH 2019 I HAVE COMPLIED WITH REQUESTED INFORMATION ON THE TOTAL COST OF EXPENSES TO THE ERWIN HYMER GROUP AND SENT INFORMATION CERTIFIED MAIL TO EHGUSA-AF 1945 BURGUNDY PLACE, ONTARIO, CA 91761 WITH ALL MY COSTS RELATED TO THIS PURCHASE ON MAY 20TH WITH THE TOTAL THEY OWE ME TO BUY BACK THIS UNSAFE VEHICLE. I WAS INFORMED IN SAME LETTER THAT I SHOULD IMMEDIATELY STOP USING MY VEHICLE. I HAVE ALSO CALLED THE NUMBER 844-533-7997 EXT [XXX] AND HAVE LEFT NUMEROUS MESSAGES. I HAVE ALSO NOTIFIED OUR LESSEE WITH IN THE TEN DAYS TO COMPLY WITH FEDERAL REGULATIONS BY CERTIFIED LETTER SENT ON MAY 20TH. SENT TO US BANK AT P.O. BOX 2188 OSHKOSH WI 54903. NOW THEY SAY THEY NEVER RECEIVED MY INFORMATION THAT I SENT CERTIFIED MAIL. THIS IS THE ADDRESS INFORMATION THE BRANCH OFFICE IN CONWAY TOLD ME SEND THE INFORMATION TO. I TALKED TO [XXX] ON MAY 20TH 2019 HE IS THE HEAD OF OPERATIONS AT ERWIN HYMER GROUP AND HE TOLD ME THAT I WOULD RECEIVE MY MONEY BACK ON JUNE 18TH 2019. I CALLED AND LEFT SEVERAL MESSAGES TO ASK FOR INFORMATION WE DISCUSSED IN WRITING BUT NO RESPONSE. I WOULD APPRECIATE YOUR HELP WITH THIS ISSUE, THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Corrective Action:
TO ' WHOM IT MY CONCERN, FROM ' [XXX] IN REGARDS TO MY PURCHASE OF MY JEEP WRANGLERVEHICLE ' AMERICAN FASBACK EDITION 2018 VIN #[XXX] PURCHASED FORM MOIX RV 4723, 1213 COLLIER DR, CONWAY AR 72032 PURCHASE DATE WAS 3/4/19 BUT DID NOT SIGN PAPERS OR TAKE POSSESSION OF VEHICLE TILL MARCH 9TH 2019 I HAVE COMPLIED WITH REQUESTED INFORMATION ON THE TOTAL COST OF EXPENSES TO THE ERWIN HYMER GROUP AND SENT INFORMATION CERTIFIED MAIL TO EHGUSA-AF 1945 BURGUNDY PLACE, ONTARIO, CA 91761 WITH ALL MY COSTS RELATED TO THIS PURCHASE ON MAY 20TH WITH THE TOTAL THEY OWE ME TO BUY BACK THIS UNSAFE VEHICLE. I WAS INFORMED IN SAME LETTER THAT I SHOULD IMMEDIATELY STOP USING MY VEHICLE. I HAVE ALSO CALLED THE NUMBER 844-533-7997 EXT [XXX] AND HAVE LEFT NUMEROUS MESSAGES. I HAVE ALSO NOTIFIED OUR LESSEE WITH IN THE TEN DAYS TO COMPLY WITH FEDERAL REGULATIONS BY CERTIFIED LETTER SENT ON MAY 20TH. SENT TO US BANK AT P.O. BOX 2188 OSHKOSH WI 54903. NOW THEY SAY THEY NEVER RECEIVED MY INFORMATION THAT I SENT CERTIFIED MAIL. THIS IS THE ADDRESS INFORMATION THE BRANCH OFFICE IN CONWAY TOLD ME SEND THE INFORMATION TO. I TALKED TO [XXX] ON MAY 20TH 2019 HE IS THE HEAD OF OPERATIONS AT ERWIN HYMER GROUP AND HE TOLD ME THAT I WOULD RECEIVE MY MONEY BACK ON JUNE 18TH 2019. I CALLED AND LEFT SEVERAL MESSAGES TO ASK FOR INFORMATION WE DISCUSSED IN WRITING BUT NO RESPONSE. I WOULD APPRECIATE YOUR HELP WITH THIS ISSUE, THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Additional Notes:
TO ' WHOM IT MY CONCERN, FROM ' [XXX] IN REGARDS TO MY PURCHASE OF MY JEEP WRANGLERVEHICLE ' AMERICAN FASBACK EDITION 2018 VIN #[XXX] PURCHASED FORM MOIX RV 4723, 1213 COLLIER DR, CONWAY AR 72032 PURCHASE DATE WAS 3/4/19 BUT DID NOT SIGN PAPERS OR TAKE POSSESSION OF VEHICLE TILL MARCH 9TH 2019 I HAVE COMPLIED WITH REQUESTED INFORMATION ON THE TOTAL COST OF EXPENSES TO THE ERWIN HYMER GROUP AND SENT INFORMATION CERTIFIED MAIL TO EHGUSA-AF 1945 BURGUNDY PLACE, ONTARIO, CA 91761 WITH ALL MY COSTS RELATED TO THIS PURCHASE ON MAY 20TH WITH THE TOTAL THEY OWE ME TO BUY BACK THIS UNSAFE VEHICLE. I WAS INFORMED IN SAME LETTER THAT I SHOULD IMMEDIATELY STOP USING MY VEHICLE. I HAVE ALSO CALLED THE NUMBER 844-533-7997 EXT [XXX] AND HAVE LEFT NUMEROUS MESSAGES. I HAVE ALSO NOTIFIED OUR LESSEE WITH IN THE TEN DAYS TO COMPLY WITH FEDERAL REGULATIONS BY CERTIFIED LETTER SENT ON MAY 20TH. SENT TO US BANK AT P.O. BOX 2188 OSHKOSH WI 54903. NOW THEY SAY THEY NEVER RECEIVED MY INFORMATION THAT I SENT CERTIFIED MAIL. THIS IS THE ADDRESS INFORMATION THE BRANCH OFFICE IN CONWAY TOLD ME SEND THE INFORMATION TO. I TALKED TO [XXX] ON MAY 20TH 2019 HE IS THE HEAD OF OPERATIONS AT ERWIN HYMER GROUP AND HE TOLD ME THAT I WOULD RECEIVE MY MONEY BACK ON JUNE 18TH 2019. I CALLED AND LEFT SEVERAL MESSAGES TO ASK FOR INFORMATION WE DISCUSSED IN WRITING BUT NO RESPONSE. I WOULD APPRECIATE YOUR HELP WITH THIS ISSUE, THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Mfg Campaign: 11221759
Recall Date: Jun 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. RADIO STARTS TO GLITCH WHEN OUTSIDE TEMP DROPS BELOW 36 - 38 DEGREES. IF THE TEMP STAYS COLD LONG ENOUGH THE GLITCH DOES NOT RETURN UNTIL THE TEMPS GO BACK UP AND THEN DROP AGAIN. 2. WHEN THE GLITCH STARTS - BACKUP LINES DISAPPEAR IN THE REAR VIEW CAMERA PREVIEW. 3. PULLING FUSE 97 BRINGS SYSTEM BACK TO NORMAL. 4. MAKING A PHONE CALL IS NOT AFFECTED. IT WORKS PERFECT EVEN IF SYSTEM IS GLITCHING. (IF THIS WORKS PERFECTLY SHOULD IT BE ASSUMED THAT THE AMPLIFIER HAS NOTHING TO DO WITH IT?) 5. IF ENGINE IS ON BUT NOT RUNNING SYSTEM WORKS PERFECTLY.... ONCE YOU START IT UP IT WILL GLITCH AGAIN.
Corrective Action:
1. RADIO STARTS TO GLITCH WHEN OUTSIDE TEMP DROPS BELOW 36 - 38 DEGREES. IF THE TEMP STAYS COLD LONG ENOUGH THE GLITCH DOES NOT RETURN UNTIL THE TEMPS GO BACK UP AND THEN DROP AGAIN. 2. WHEN THE GLITCH STARTS - BACKUP LINES DISAPPEAR IN THE REAR VIEW CAMERA PREVIEW. 3. PULLING FUSE 97 BRINGS SYSTEM BACK TO NORMAL. 4. MAKING A PHONE CALL IS NOT AFFECTED. IT WORKS PERFECT EVEN IF SYSTEM IS GLITCHING. (IF THIS WORKS PERFECTLY SHOULD IT BE ASSUMED THAT THE AMPLIFIER HAS NOTHING TO DO WITH IT?) 5. IF ENGINE IS ON BUT NOT RUNNING SYSTEM WORKS PERFECTLY.... ONCE YOU START IT UP IT WILL GLITCH AGAIN.
Additional Notes:
1. RADIO STARTS TO GLITCH WHEN OUTSIDE TEMP DROPS BELOW 36 - 38 DEGREES. IF THE TEMP STAYS COLD LONG ENOUGH THE GLITCH DOES NOT RETURN UNTIL THE TEMPS GO BACK UP AND THEN DROP AGAIN. 2. WHEN THE GLITCH STARTS - BACKUP LINES DISAPPEAR IN THE REAR VIEW CAMERA PREVIEW. 3. PULLING FUSE 97 BRINGS SYSTEM BACK TO NORMAL. 4. MAKING A PHONE CALL IS NOT AFFECTED. IT WORKS PERFECT EVEN IF SYSTEM IS GLITCHING. (IF THIS WORKS PERFECTLY SHOULD IT BE ASSUMED THAT THE AMPLIFIER HAS NOTHING TO DO WITH IT?) 5. IF ENGINE IS ON BUT NOT RUNNING SYSTEM WORKS PERFECTLY.... ONCE YOU START IT UP IT WILL GLITCH AGAIN.
Mfg Campaign: 11221223
Recall Date: Jun 19, 2019
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