Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
DEATH WOBBLE AT 70MPH. EXPERIENCED IT 4 TIMES IN 30 MILE STRETCH OF INTERSTATE 40. VEHICLE IS STOCK. HAS BEEN TAKEN TO THE SHOP ONCE FOR ISSUE. APPEARED TO BE BETTER UNTIL TODAY. IT WAS SCARY. WITH EXTREME VIBRATION/SHAKING. DID NOT FEEL SAFE TO DRIVE. ESPECIALLY WITH MY FAMILY IN VEHICLE.
Corrective Action:
DEATH WOBBLE AT 70MPH. EXPERIENCED IT 4 TIMES IN 30 MILE STRETCH OF INTERSTATE 40. VEHICLE IS STOCK. HAS BEEN TAKEN TO THE SHOP ONCE FOR ISSUE. APPEARED TO BE BETTER UNTIL TODAY. IT WAS SCARY. WITH EXTREME VIBRATION/SHAKING. DID NOT FEEL SAFE TO DRIVE. ESPECIALLY WITH MY FAMILY IN VEHICLE.
Additional Notes:
DEATH WOBBLE AT 70MPH. EXPERIENCED IT 4 TIMES IN 30 MILE STRETCH OF INTERSTATE 40. VEHICLE IS STOCK. HAS BEEN TAKEN TO THE SHOP ONCE FOR ISSUE. APPEARED TO BE BETTER UNTIL TODAY. IT WAS SCARY. WITH EXTREME VIBRATION/SHAKING. DID NOT FEEL SAFE TO DRIVE. ESPECIALLY WITH MY FAMILY IN VEHICLE.
Mfg Campaign: 11246252
Recall Date: Aug 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I HAVE OWNED SEVERAL JEEPS OVER THE LAST 15 YEARS AND THIS PARTICULAR EVENT WAS THE WORST THAT I HAVE EVER ENCOUNTERED AND WAS ONGOING. WE WE TRAVELING ON DRY SMOOTH ASPHALT PAVEMENT ON HIGHWAY 82 10 MILES EAST OF BASALT CO AT APX. 750 PM WITH OUTDOOR TEMPERATURE OF 67* HEADING TO ASPEN AT APX 55 MPH. ALL STOCK NO ADD ON'S ON THIS VEHICLE. ALL OF THE SUDDEN THE ENTIRE STEERING WHEEL STARTED TO SHAKE AND RATTLE SO HARD THAT I HAD NO TIME TO PULL OVER AND HAD TO COME TO A COMPLETE STOP ON THE HIGHWAY. THE WOBBLING WOULD NOT STOP UNTIL WE REACHED 15 MILES PER HOUR. STARTED TO HEAD TO ASPEN AGAIN AND IN ANOTHER 3 MINUTES THE SAME WOBBLING, VIOLENT SHAKING STARTED AGAIN AT APX. 50-60 MPH. THERE MAY HAVE BEEN A SMALL INDENTATION IN THE PAVEMENT. THIS WAS SO UPSETTING FOR MY AUNT, THAT SHE REFUSED TO GET BACK IN MY JEEP AND ALSO REFUSED TO DRIVE BACK TO TEXAS AFTER THIS EXPERIENCE. WHEN DRIVING BACK TO TEXAS, EVERY TIME I HIT THE SMALLEST HOLE I WOULD SLOW DOWN WITH ANTICIPATION THAT THE WOBBLE WOULD START AGAIN. I DROVE 55 MPH ALL THE WAY BACK SO THAT I WOULD FEEL MORE COMFORTABLE IF IT OCCURRED AGAIN. THIS IS A SITUATION THAT NEEDS TO BE ADDRESSED AND FIXED. WHEN A PASSENGER REFUSES TO RIDE IN A VEHICLE AFTER EXPERIENCING THIS FIRST HAND IT PUTS A BURDEN ON THE FAMILY AND THE JOY OF OWNING A CAR. I DO HAVE A DASH CAM VIDEO IF NEEDED THAT I WILL KEEP ON FILE. THIS IS THE 5TH TIME THIS HAS HAPPENED 3 TIMES BEFORE AUGUST AND TWICE IN AUGUST, MY JEEP WAS JUST SERVICED AND INSPECTED ON AUGUST 15 2019. I HAVE BROUGHT THIS TO THE DEALERS ATTENTION AND THEY ARE NOT AWARE OF ANY PERMANENT FIXES. THIS ALMOST CAUSED US TO BE REAR ENDED ON THE HIGHWAY AT NIGHT ON A BLIND CURVE.
Corrective Action:
I HAVE OWNED SEVERAL JEEPS OVER THE LAST 15 YEARS AND THIS PARTICULAR EVENT WAS THE WORST THAT I HAVE EVER ENCOUNTERED AND WAS ONGOING. WE WE TRAVELING ON DRY SMOOTH ASPHALT PAVEMENT ON HIGHWAY 82 10 MILES EAST OF BASALT CO AT APX. 750 PM WITH OUTDOOR TEMPERATURE OF 67* HEADING TO ASPEN AT APX 55 MPH. ALL STOCK NO ADD ON'S ON THIS VEHICLE. ALL OF THE SUDDEN THE ENTIRE STEERING WHEEL STARTED TO SHAKE AND RATTLE SO HARD THAT I HAD NO TIME TO PULL OVER AND HAD TO COME TO A COMPLETE STOP ON THE HIGHWAY. THE WOBBLING WOULD NOT STOP UNTIL WE REACHED 15 MILES PER HOUR. STARTED TO HEAD TO ASPEN AGAIN AND IN ANOTHER 3 MINUTES THE SAME WOBBLING, VIOLENT SHAKING STARTED AGAIN AT APX. 50-60 MPH. THERE MAY HAVE BEEN A SMALL INDENTATION IN THE PAVEMENT. THIS WAS SO UPSETTING FOR MY AUNT, THAT SHE REFUSED TO GET BACK IN MY JEEP AND ALSO REFUSED TO DRIVE BACK TO TEXAS AFTER THIS EXPERIENCE. WHEN DRIVING BACK TO TEXAS, EVERY TIME I HIT THE SMALLEST HOLE I WOULD SLOW DOWN WITH ANTICIPATION THAT THE WOBBLE WOULD START AGAIN. I DROVE 55 MPH ALL THE WAY BACK SO THAT I WOULD FEEL MORE COMFORTABLE IF IT OCCURRED AGAIN. THIS IS A SITUATION THAT NEEDS TO BE ADDRESSED AND FIXED. WHEN A PASSENGER REFUSES TO RIDE IN A VEHICLE AFTER EXPERIENCING THIS FIRST HAND IT PUTS A BURDEN ON THE FAMILY AND THE JOY OF OWNING A CAR. I DO HAVE A DASH CAM VIDEO IF NEEDED THAT I WILL KEEP ON FILE. THIS IS THE 5TH TIME THIS HAS HAPPENED 3 TIMES BEFORE AUGUST AND TWICE IN AUGUST, MY JEEP WAS JUST SERVICED AND INSPECTED ON AUGUST 15 2019. I HAVE BROUGHT THIS TO THE DEALERS ATTENTION AND THEY ARE NOT AWARE OF ANY PERMANENT FIXES. THIS ALMOST CAUSED US TO BE REAR ENDED ON THE HIGHWAY AT NIGHT ON A BLIND CURVE.
Additional Notes:
I HAVE OWNED SEVERAL JEEPS OVER THE LAST 15 YEARS AND THIS PARTICULAR EVENT WAS THE WORST THAT I HAVE EVER ENCOUNTERED AND WAS ONGOING. WE WE TRAVELING ON DRY SMOOTH ASPHALT PAVEMENT ON HIGHWAY 82 10 MILES EAST OF BASALT CO AT APX. 750 PM WITH OUTDOOR TEMPERATURE OF 67* HEADING TO ASPEN AT APX 55 MPH. ALL STOCK NO ADD ON'S ON THIS VEHICLE. ALL OF THE SUDDEN THE ENTIRE STEERING WHEEL STARTED TO SHAKE AND RATTLE SO HARD THAT I HAD NO TIME TO PULL OVER AND HAD TO COME TO A COMPLETE STOP ON THE HIGHWAY. THE WOBBLING WOULD NOT STOP UNTIL WE REACHED 15 MILES PER HOUR. STARTED TO HEAD TO ASPEN AGAIN AND IN ANOTHER 3 MINUTES THE SAME WOBBLING, VIOLENT SHAKING STARTED AGAIN AT APX. 50-60 MPH. THERE MAY HAVE BEEN A SMALL INDENTATION IN THE PAVEMENT. THIS WAS SO UPSETTING FOR MY AUNT, THAT SHE REFUSED TO GET BACK IN MY JEEP AND ALSO REFUSED TO DRIVE BACK TO TEXAS AFTER THIS EXPERIENCE. WHEN DRIVING BACK TO TEXAS, EVERY TIME I HIT THE SMALLEST HOLE I WOULD SLOW DOWN WITH ANTICIPATION THAT THE WOBBLE WOULD START AGAIN. I DROVE 55 MPH ALL THE WAY BACK SO THAT I WOULD FEEL MORE COMFORTABLE IF IT OCCURRED AGAIN. THIS IS A SITUATION THAT NEEDS TO BE ADDRESSED AND FIXED. WHEN A PASSENGER REFUSES TO RIDE IN A VEHICLE AFTER EXPERIENCING THIS FIRST HAND IT PUTS A BURDEN ON THE FAMILY AND THE JOY OF OWNING A CAR. I DO HAVE A DASH CAM VIDEO IF NEEDED THAT I WILL KEEP ON FILE. THIS IS THE 5TH TIME THIS HAS HAPPENED 3 TIMES BEFORE AUGUST AND TWICE IN AUGUST, MY JEEP WAS JUST SERVICED AND INSPECTED ON AUGUST 15 2019. I HAVE BROUGHT THIS TO THE DEALERS ATTENTION AND THEY ARE NOT AWARE OF ANY PERMANENT FIXES. THIS ALMOST CAUSED US TO BE REAR ENDED ON THE HIGHWAY AT NIGHT ON A BLIND CURVE.
Mfg Campaign: 11246251
Recall Date: Aug 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I HAVE OWNED SEVERAL JEEPS OVER THE LAST 15 YEARS AND THIS PARTICULAR EVENT WAS THE WORST THAT I HAVE EVER ENCOUNTERED AND WAS ONGOING. WE WE TRAVELING ON DRY SMOOTH ASPHALT PAVEMENT ON HIGHWAY 82 10 MILES EAST OF BASALT CO AT APX. 750 PM WITH OUTDOOR TEMPERATURE OF 67* HEADING TO ASPEN AT APX 55 MPH. ALL STOCK NO ADD ON'S ON THIS VEHICLE. ALL OF THE SUDDEN THE ENTIRE STEERING WHEEL STARTED TO SHAKE AND RATTLE SO HARD THAT I HAD NO TIME TO PULL OVER AND HAD TO COME TO A COMPLETE STOP ON THE HIGHWAY. THE WOBBLING WOULD NOT STOP UNTIL WE REACHED 15 MILES PER HOUR. STARTED TO HEAD TO ASPEN AGAIN AND IN ANOTHER 3 MINUTES THE SAME WOBBLING, VIOLENT SHAKING STARTED AGAIN AT APX. 50-60 MPH. THERE MAY HAVE BEEN A SMALL INDENTATION IN THE PAVEMENT. THIS WAS SO UPSETTING FOR MY AUNT, THAT SHE REFUSED TO GET BACK IN MY JEEP AND ALSO REFUSED TO DRIVE BACK TO TEXAS AFTER THIS EXPERIENCE. WHEN DRIVING BACK TO TEXAS, EVERY TIME I HIT THE SMALLEST HOLE I WOULD SLOW DOWN WITH ANTICIPATION THAT THE WOBBLE WOULD START AGAIN. I DROVE 55 MPH ALL THE WAY BACK SO THAT I WOULD FEEL MORE COMFORTABLE IF IT OCCURRED AGAIN. THIS IS A SITUATION THAT NEEDS TO BE ADDRESSED AND FIXED. WHEN A PASSENGER REFUSES TO RIDE IN A VEHICLE AFTER EXPERIENCING THIS FIRST HAND IT PUTS A BURDEN ON THE FAMILY AND THE JOY OF OWNING A CAR. I DO HAVE A DASH CAM VIDEO IF NEEDED THAT I WILL KEEP ON FILE. THIS IS THE 5TH TIME THIS HAS HAPPENED 3 TIMES BEFORE AUGUST AND TWICE IN AUGUST, MY JEEP WAS JUST SERVICED AND INSPECTED ON AUGUST 15 2019. I HAVE BROUGHT THIS TO THE DEALERS ATTENTION AND THEY ARE NOT AWARE OF ANY PERMANENT FIXES. THIS ALMOST CAUSED US TO BE REAR ENDED ON THE HIGHWAY AT NIGHT ON A BLIND CURVE.
Corrective Action:
I HAVE OWNED SEVERAL JEEPS OVER THE LAST 15 YEARS AND THIS PARTICULAR EVENT WAS THE WORST THAT I HAVE EVER ENCOUNTERED AND WAS ONGOING. WE WE TRAVELING ON DRY SMOOTH ASPHALT PAVEMENT ON HIGHWAY 82 10 MILES EAST OF BASALT CO AT APX. 750 PM WITH OUTDOOR TEMPERATURE OF 67* HEADING TO ASPEN AT APX 55 MPH. ALL STOCK NO ADD ON'S ON THIS VEHICLE. ALL OF THE SUDDEN THE ENTIRE STEERING WHEEL STARTED TO SHAKE AND RATTLE SO HARD THAT I HAD NO TIME TO PULL OVER AND HAD TO COME TO A COMPLETE STOP ON THE HIGHWAY. THE WOBBLING WOULD NOT STOP UNTIL WE REACHED 15 MILES PER HOUR. STARTED TO HEAD TO ASPEN AGAIN AND IN ANOTHER 3 MINUTES THE SAME WOBBLING, VIOLENT SHAKING STARTED AGAIN AT APX. 50-60 MPH. THERE MAY HAVE BEEN A SMALL INDENTATION IN THE PAVEMENT. THIS WAS SO UPSETTING FOR MY AUNT, THAT SHE REFUSED TO GET BACK IN MY JEEP AND ALSO REFUSED TO DRIVE BACK TO TEXAS AFTER THIS EXPERIENCE. WHEN DRIVING BACK TO TEXAS, EVERY TIME I HIT THE SMALLEST HOLE I WOULD SLOW DOWN WITH ANTICIPATION THAT THE WOBBLE WOULD START AGAIN. I DROVE 55 MPH ALL THE WAY BACK SO THAT I WOULD FEEL MORE COMFORTABLE IF IT OCCURRED AGAIN. THIS IS A SITUATION THAT NEEDS TO BE ADDRESSED AND FIXED. WHEN A PASSENGER REFUSES TO RIDE IN A VEHICLE AFTER EXPERIENCING THIS FIRST HAND IT PUTS A BURDEN ON THE FAMILY AND THE JOY OF OWNING A CAR. I DO HAVE A DASH CAM VIDEO IF NEEDED THAT I WILL KEEP ON FILE. THIS IS THE 5TH TIME THIS HAS HAPPENED 3 TIMES BEFORE AUGUST AND TWICE IN AUGUST, MY JEEP WAS JUST SERVICED AND INSPECTED ON AUGUST 15 2019. I HAVE BROUGHT THIS TO THE DEALERS ATTENTION AND THEY ARE NOT AWARE OF ANY PERMANENT FIXES. THIS ALMOST CAUSED US TO BE REAR ENDED ON THE HIGHWAY AT NIGHT ON A BLIND CURVE.
Additional Notes:
I HAVE OWNED SEVERAL JEEPS OVER THE LAST 15 YEARS AND THIS PARTICULAR EVENT WAS THE WORST THAT I HAVE EVER ENCOUNTERED AND WAS ONGOING. WE WE TRAVELING ON DRY SMOOTH ASPHALT PAVEMENT ON HIGHWAY 82 10 MILES EAST OF BASALT CO AT APX. 750 PM WITH OUTDOOR TEMPERATURE OF 67* HEADING TO ASPEN AT APX 55 MPH. ALL STOCK NO ADD ON'S ON THIS VEHICLE. ALL OF THE SUDDEN THE ENTIRE STEERING WHEEL STARTED TO SHAKE AND RATTLE SO HARD THAT I HAD NO TIME TO PULL OVER AND HAD TO COME TO A COMPLETE STOP ON THE HIGHWAY. THE WOBBLING WOULD NOT STOP UNTIL WE REACHED 15 MILES PER HOUR. STARTED TO HEAD TO ASPEN AGAIN AND IN ANOTHER 3 MINUTES THE SAME WOBBLING, VIOLENT SHAKING STARTED AGAIN AT APX. 50-60 MPH. THERE MAY HAVE BEEN A SMALL INDENTATION IN THE PAVEMENT. THIS WAS SO UPSETTING FOR MY AUNT, THAT SHE REFUSED TO GET BACK IN MY JEEP AND ALSO REFUSED TO DRIVE BACK TO TEXAS AFTER THIS EXPERIENCE. WHEN DRIVING BACK TO TEXAS, EVERY TIME I HIT THE SMALLEST HOLE I WOULD SLOW DOWN WITH ANTICIPATION THAT THE WOBBLE WOULD START AGAIN. I DROVE 55 MPH ALL THE WAY BACK SO THAT I WOULD FEEL MORE COMFORTABLE IF IT OCCURRED AGAIN. THIS IS A SITUATION THAT NEEDS TO BE ADDRESSED AND FIXED. WHEN A PASSENGER REFUSES TO RIDE IN A VEHICLE AFTER EXPERIENCING THIS FIRST HAND IT PUTS A BURDEN ON THE FAMILY AND THE JOY OF OWNING A CAR. I DO HAVE A DASH CAM VIDEO IF NEEDED THAT I WILL KEEP ON FILE. THIS IS THE 5TH TIME THIS HAS HAPPENED 3 TIMES BEFORE AUGUST AND TWICE IN AUGUST, MY JEEP WAS JUST SERVICED AND INSPECTED ON AUGUST 15 2019. I HAVE BROUGHT THIS TO THE DEALERS ATTENTION AND THEY ARE NOT AWARE OF ANY PERMANENT FIXES. THIS ALMOST CAUSED US TO BE REAR ENDED ON THE HIGHWAY AT NIGHT ON A BLIND CURVE.
Mfg Campaign: 11246251
Recall Date: Aug 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY NEW (FIRST OWNER) 2018 JEEP WRANGLER (JL) UNLIMITED SPORT DEVELOPED VIOLENT, SUDDEN TERRIFYING VIBRATIONS AT APPROXIMATELY THE 10,000 ODOMETER MARK. THIS CONDITION WAS REPEATEDLY INDUCED AT HI-WAY AND FREEWAY SPEEDS (40-70 MPH) WHEN A SLIGHT IMPERFECTION WAS ENCOUNTERED. EXAMPLES OF SUFFICIENT IMPERFECTIONS INCLUDE FREEWAY IRREGULARITY, TRANSITIONS AT OVERPASSES, SLIGHT POTHOLES, AND SIMILAR DISTURBANCES. THE VEHICLE WOULD ENTER A VIOLENT LEFT-TO-RIGHT SHAKING EVIDENCED BY A STEERING WHEEL THAT WAS DIFFICULT TO RETAIN A GRIP ON, TERRIFIED PASSENGERS, AND DANGEROUS CIRCUMSTANCES DUE TO HAVING TO SLOW TO APPROXIMATELY 35-45 MPH TO ALLOW THE VIBRATIONS TO SUBSIDE AND CONTROL TO BE REGAINED. ON DAILY COMMUTES ON THE FREEWAY. JEEP WAS TAKEN TO JEEP DEALERSHIP IN ARCHBOLD OHIO WHERE IT WAS SUPPOSED TO HAVE BEEN FIXED BUT THE ISSUE REMAINS TO THIS DAY.
Corrective Action:
MY NEW (FIRST OWNER) 2018 JEEP WRANGLER (JL) UNLIMITED SPORT DEVELOPED VIOLENT, SUDDEN TERRIFYING VIBRATIONS AT APPROXIMATELY THE 10,000 ODOMETER MARK. THIS CONDITION WAS REPEATEDLY INDUCED AT HI-WAY AND FREEWAY SPEEDS (40-70 MPH) WHEN A SLIGHT IMPERFECTION WAS ENCOUNTERED. EXAMPLES OF SUFFICIENT IMPERFECTIONS INCLUDE FREEWAY IRREGULARITY, TRANSITIONS AT OVERPASSES, SLIGHT POTHOLES, AND SIMILAR DISTURBANCES. THE VEHICLE WOULD ENTER A VIOLENT LEFT-TO-RIGHT SHAKING EVIDENCED BY A STEERING WHEEL THAT WAS DIFFICULT TO RETAIN A GRIP ON, TERRIFIED PASSENGERS, AND DANGEROUS CIRCUMSTANCES DUE TO HAVING TO SLOW TO APPROXIMATELY 35-45 MPH TO ALLOW THE VIBRATIONS TO SUBSIDE AND CONTROL TO BE REGAINED. ON DAILY COMMUTES ON THE FREEWAY. JEEP WAS TAKEN TO JEEP DEALERSHIP IN ARCHBOLD OHIO WHERE IT WAS SUPPOSED TO HAVE BEEN FIXED BUT THE ISSUE REMAINS TO THIS DAY.
Additional Notes:
MY NEW (FIRST OWNER) 2018 JEEP WRANGLER (JL) UNLIMITED SPORT DEVELOPED VIOLENT, SUDDEN TERRIFYING VIBRATIONS AT APPROXIMATELY THE 10,000 ODOMETER MARK. THIS CONDITION WAS REPEATEDLY INDUCED AT HI-WAY AND FREEWAY SPEEDS (40-70 MPH) WHEN A SLIGHT IMPERFECTION WAS ENCOUNTERED. EXAMPLES OF SUFFICIENT IMPERFECTIONS INCLUDE FREEWAY IRREGULARITY, TRANSITIONS AT OVERPASSES, SLIGHT POTHOLES, AND SIMILAR DISTURBANCES. THE VEHICLE WOULD ENTER A VIOLENT LEFT-TO-RIGHT SHAKING EVIDENCED BY A STEERING WHEEL THAT WAS DIFFICULT TO RETAIN A GRIP ON, TERRIFIED PASSENGERS, AND DANGEROUS CIRCUMSTANCES DUE TO HAVING TO SLOW TO APPROXIMATELY 35-45 MPH TO ALLOW THE VIBRATIONS TO SUBSIDE AND CONTROL TO BE REGAINED. ON DAILY COMMUTES ON THE FREEWAY. JEEP WAS TAKEN TO JEEP DEALERSHIP IN ARCHBOLD OHIO WHERE IT WAS SUPPOSED TO HAVE BEEN FIXED BUT THE ISSUE REMAINS TO THIS DAY.
Mfg Campaign: 11243849
Recall Date: Aug 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
MY NEW (FIRST OWNER) 2018 JEEP WRANGLER (JL) UNLIMITED SPORT DEVELOPED VIOLENT, SUDDEN TERRIFYING VIBRATIONS AT APPROXIMATELY THE 10,000 ODOMETER MARK. THIS CONDITION WAS REPEATEDLY INDUCED AT HI-WAY AND FREEWAY SPEEDS (40-70 MPH) WHEN A SLIGHT IMPERFECTION WAS ENCOUNTERED. EXAMPLES OF SUFFICIENT IMPERFECTIONS INCLUDE FREEWAY IRREGULARITY, TRANSITIONS AT OVERPASSES, SLIGHT POTHOLES, AND SIMILAR DISTURBANCES. THE VEHICLE WOULD ENTER A VIOLENT LEFT-TO-RIGHT SHAKING EVIDENCED BY A STEERING WHEEL THAT WAS DIFFICULT TO RETAIN A GRIP ON, TERRIFIED PASSENGERS, AND DANGEROUS CIRCUMSTANCES DUE TO HAVING TO SLOW TO APPROXIMATELY 35-45 MPH TO ALLOW THE VIBRATIONS TO SUBSIDE AND CONTROL TO BE REGAINED. ON DAILY COMMUTES ON THE FREEWAY. JEEP WAS TAKEN TO JEEP DEALERSHIP IN ARCHBOLD OHIO WHERE IT WAS SUPPOSED TO HAVE BEEN FIXED BUT THE ISSUE REMAINS TO THIS DAY.
Corrective Action:
MY NEW (FIRST OWNER) 2018 JEEP WRANGLER (JL) UNLIMITED SPORT DEVELOPED VIOLENT, SUDDEN TERRIFYING VIBRATIONS AT APPROXIMATELY THE 10,000 ODOMETER MARK. THIS CONDITION WAS REPEATEDLY INDUCED AT HI-WAY AND FREEWAY SPEEDS (40-70 MPH) WHEN A SLIGHT IMPERFECTION WAS ENCOUNTERED. EXAMPLES OF SUFFICIENT IMPERFECTIONS INCLUDE FREEWAY IRREGULARITY, TRANSITIONS AT OVERPASSES, SLIGHT POTHOLES, AND SIMILAR DISTURBANCES. THE VEHICLE WOULD ENTER A VIOLENT LEFT-TO-RIGHT SHAKING EVIDENCED BY A STEERING WHEEL THAT WAS DIFFICULT TO RETAIN A GRIP ON, TERRIFIED PASSENGERS, AND DANGEROUS CIRCUMSTANCES DUE TO HAVING TO SLOW TO APPROXIMATELY 35-45 MPH TO ALLOW THE VIBRATIONS TO SUBSIDE AND CONTROL TO BE REGAINED. ON DAILY COMMUTES ON THE FREEWAY. JEEP WAS TAKEN TO JEEP DEALERSHIP IN ARCHBOLD OHIO WHERE IT WAS SUPPOSED TO HAVE BEEN FIXED BUT THE ISSUE REMAINS TO THIS DAY.
Additional Notes:
MY NEW (FIRST OWNER) 2018 JEEP WRANGLER (JL) UNLIMITED SPORT DEVELOPED VIOLENT, SUDDEN TERRIFYING VIBRATIONS AT APPROXIMATELY THE 10,000 ODOMETER MARK. THIS CONDITION WAS REPEATEDLY INDUCED AT HI-WAY AND FREEWAY SPEEDS (40-70 MPH) WHEN A SLIGHT IMPERFECTION WAS ENCOUNTERED. EXAMPLES OF SUFFICIENT IMPERFECTIONS INCLUDE FREEWAY IRREGULARITY, TRANSITIONS AT OVERPASSES, SLIGHT POTHOLES, AND SIMILAR DISTURBANCES. THE VEHICLE WOULD ENTER A VIOLENT LEFT-TO-RIGHT SHAKING EVIDENCED BY A STEERING WHEEL THAT WAS DIFFICULT TO RETAIN A GRIP ON, TERRIFIED PASSENGERS, AND DANGEROUS CIRCUMSTANCES DUE TO HAVING TO SLOW TO APPROXIMATELY 35-45 MPH TO ALLOW THE VIBRATIONS TO SUBSIDE AND CONTROL TO BE REGAINED. ON DAILY COMMUTES ON THE FREEWAY. JEEP WAS TAKEN TO JEEP DEALERSHIP IN ARCHBOLD OHIO WHERE IT WAS SUPPOSED TO HAVE BEEN FIXED BUT THE ISSUE REMAINS TO THIS DAY.
Mfg Campaign: 11243849
Recall Date: Aug 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DEATH WOBBLE. AT HIGHWAY SPEEDS LOOSE CONTROL OF WHEEL REQUIRING IMMEDIATE SLOWDOWN. VERY DANGEROUS. ALSO ISSUES WITH TRANSMISSION GETTING STUCK IN LOW GEAR WHEN TRYING TO ACCELERATE.
Corrective Action:
DEATH WOBBLE. AT HIGHWAY SPEEDS LOOSE CONTROL OF WHEEL REQUIRING IMMEDIATE SLOWDOWN. VERY DANGEROUS. ALSO ISSUES WITH TRANSMISSION GETTING STUCK IN LOW GEAR WHEN TRYING TO ACCELERATE.
Additional Notes:
DEATH WOBBLE. AT HIGHWAY SPEEDS LOOSE CONTROL OF WHEEL REQUIRING IMMEDIATE SLOWDOWN. VERY DANGEROUS. ALSO ISSUES WITH TRANSMISSION GETTING STUCK IN LOW GEAR WHEN TRYING TO ACCELERATE.
Mfg Campaign: 11243867
Recall Date: Aug 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
DEATH WOBBLE. AT HIGHWAY SPEEDS LOOSE CONTROL OF WHEEL REQUIRING IMMEDIATE SLOWDOWN. VERY DANGEROUS. ALSO ISSUES WITH TRANSMISSION GETTING STUCK IN LOW GEAR WHEN TRYING TO ACCELERATE.
Corrective Action:
DEATH WOBBLE. AT HIGHWAY SPEEDS LOOSE CONTROL OF WHEEL REQUIRING IMMEDIATE SLOWDOWN. VERY DANGEROUS. ALSO ISSUES WITH TRANSMISSION GETTING STUCK IN LOW GEAR WHEN TRYING TO ACCELERATE.
Additional Notes:
DEATH WOBBLE. AT HIGHWAY SPEEDS LOOSE CONTROL OF WHEEL REQUIRING IMMEDIATE SLOWDOWN. VERY DANGEROUS. ALSO ISSUES WITH TRANSMISSION GETTING STUCK IN LOW GEAR WHEN TRYING TO ACCELERATE.
Mfg Campaign: 11243867
Recall Date: Aug 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DEATH WOBBLE. AT HIGHWAY SPEEDS LOOSE CONTROL OF WHEEL REQUIRING IMMEDIATE SLOWDOWN. VERY DANGEROUS. ALSO ISSUES WITH TRANSMISSION GETTING STUCK IN LOW GEAR WHEN TRYING TO ACCELERATE.
Corrective Action:
DEATH WOBBLE. AT HIGHWAY SPEEDS LOOSE CONTROL OF WHEEL REQUIRING IMMEDIATE SLOWDOWN. VERY DANGEROUS. ALSO ISSUES WITH TRANSMISSION GETTING STUCK IN LOW GEAR WHEN TRYING TO ACCELERATE.
Additional Notes:
DEATH WOBBLE. AT HIGHWAY SPEEDS LOOSE CONTROL OF WHEEL REQUIRING IMMEDIATE SLOWDOWN. VERY DANGEROUS. ALSO ISSUES WITH TRANSMISSION GETTING STUCK IN LOW GEAR WHEN TRYING TO ACCELERATE.
Mfg Campaign: 11243867
Recall Date: Aug 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REAR WINDOW DEFOGGER HAS SHORT CIRCUITED, VEHICLE WAS DROPPED OFF ON JULY 02, 2019 AND PICKED UP ON AUGUST 13, 2019 WITH NOTHING DONE FOR ISSUE. JEEP HAS SB 08-037-19 ISSUED AGAINST THE PROBLEM BUT NO ACTION HWAS DONE.
Corrective Action:
REAR WINDOW DEFOGGER HAS SHORT CIRCUITED, VEHICLE WAS DROPPED OFF ON JULY 02, 2019 AND PICKED UP ON AUGUST 13, 2019 WITH NOTHING DONE FOR ISSUE. JEEP HAS SB 08-037-19 ISSUED AGAINST THE PROBLEM BUT NO ACTION HWAS DONE.
Additional Notes:
REAR WINDOW DEFOGGER HAS SHORT CIRCUITED, VEHICLE WAS DROPPED OFF ON JULY 02, 2019 AND PICKED UP ON AUGUST 13, 2019 WITH NOTHING DONE FOR ISSUE. JEEP HAS SB 08-037-19 ISSUED AGAINST THE PROBLEM BUT NO ACTION HWAS DONE.
Mfg Campaign: 11243682
Recall Date: Aug 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE STEPPING ON THE BRAKES, THE SERVICE SHIFTER LIGHT COMES ON, POWER STEERING GOES OUT, THEN THE DASHBOARD GOES CRAZY WITH ALL SORTS OF WARNINGS BLINKING AND DINGING: SWAY BAR, STABILITY CONTROL, BLIND SPOT ALERT, AUTO PARK, ETC. TEMP GOES UP AND DOWN, SPEEDOMETER GOES CRAZY. WHEN THE VEHICLE IS SHUT OFF AND RE-STARTED, IT USUALLY STARTS AS NORMAL. MOST OCCURRENCES HAVE BEEN WHEN SLOWING DOWN (IN LINE AT A DRIVE THRU, APPROACHING A STOPLIGHT). THE JEEP HAS BEEN IN THE SHOP 4 TIMES. THIS SERVICE SHIFTER LATE FIRST CAME ON JUNE 23 AND IT OCCURRED FOUR TIMES THAT DAY.FIRST THEY REPAIRED THE POWER STEERING. THE PROBLEM HAPPENED AGAIN AND THEY REPLACED THE MODULE IN THE STEERING COLUMN. THE PROBLEM HAPPENED AGAIN AND THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. IT HAPPENED AGAIN AND THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP WHERE IT IS STILL SITTING
Corrective Action:
WHILE STEPPING ON THE BRAKES, THE SERVICE SHIFTER LIGHT COMES ON, POWER STEERING GOES OUT, THEN THE DASHBOARD GOES CRAZY WITH ALL SORTS OF WARNINGS BLINKING AND DINGING: SWAY BAR, STABILITY CONTROL, BLIND SPOT ALERT, AUTO PARK, ETC. TEMP GOES UP AND DOWN, SPEEDOMETER GOES CRAZY. WHEN THE VEHICLE IS SHUT OFF AND RE-STARTED, IT USUALLY STARTS AS NORMAL. MOST OCCURRENCES HAVE BEEN WHEN SLOWING DOWN (IN LINE AT A DRIVE THRU, APPROACHING A STOPLIGHT). THE JEEP HAS BEEN IN THE SHOP 4 TIMES. THIS SERVICE SHIFTER LATE FIRST CAME ON JUNE 23 AND IT OCCURRED FOUR TIMES THAT DAY.FIRST THEY REPAIRED THE POWER STEERING. THE PROBLEM HAPPENED AGAIN AND THEY REPLACED THE MODULE IN THE STEERING COLUMN. THE PROBLEM HAPPENED AGAIN AND THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. IT HAPPENED AGAIN AND THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP WHERE IT IS STILL SITTING
Additional Notes:
WHILE STEPPING ON THE BRAKES, THE SERVICE SHIFTER LIGHT COMES ON, POWER STEERING GOES OUT, THEN THE DASHBOARD GOES CRAZY WITH ALL SORTS OF WARNINGS BLINKING AND DINGING: SWAY BAR, STABILITY CONTROL, BLIND SPOT ALERT, AUTO PARK, ETC. TEMP GOES UP AND DOWN, SPEEDOMETER GOES CRAZY. WHEN THE VEHICLE IS SHUT OFF AND RE-STARTED, IT USUALLY STARTS AS NORMAL. MOST OCCURRENCES HAVE BEEN WHEN SLOWING DOWN (IN LINE AT A DRIVE THRU, APPROACHING A STOPLIGHT). THE JEEP HAS BEEN IN THE SHOP 4 TIMES. THIS SERVICE SHIFTER LATE FIRST CAME ON JUNE 23 AND IT OCCURRED FOUR TIMES THAT DAY.FIRST THEY REPAIRED THE POWER STEERING. THE PROBLEM HAPPENED AGAIN AND THEY REPLACED THE MODULE IN THE STEERING COLUMN. THE PROBLEM HAPPENED AGAIN AND THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. IT HAPPENED AGAIN AND THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP WHERE IT IS STILL SITTING
Mfg Campaign: 11243813
Recall Date: Aug 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE STEPPING ON THE BRAKES, THE SERVICE SHIFTER LIGHT COMES ON, POWER STEERING GOES OUT, THEN THE DASHBOARD GOES CRAZY WITH ALL SORTS OF WARNINGS BLINKING AND DINGING: SWAY BAR, STABILITY CONTROL, BLIND SPOT ALERT, AUTO PARK, ETC. TEMP GOES UP AND DOWN, SPEEDOMETER GOES CRAZY. WHEN THE VEHICLE IS SHUT OFF AND RE-STARTED, IT USUALLY STARTS AS NORMAL. MOST OCCURRENCES HAVE BEEN WHEN SLOWING DOWN (IN LINE AT A DRIVE THRU, APPROACHING A STOPLIGHT). THE JEEP HAS BEEN IN THE SHOP 4 TIMES. THIS SERVICE SHIFTER LATE FIRST CAME ON JUNE 23 AND IT OCCURRED FOUR TIMES THAT DAY.FIRST THEY REPAIRED THE POWER STEERING. THE PROBLEM HAPPENED AGAIN AND THEY REPLACED THE MODULE IN THE STEERING COLUMN. THE PROBLEM HAPPENED AGAIN AND THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. IT HAPPENED AGAIN AND THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP WHERE IT IS STILL SITTING
Corrective Action:
WHILE STEPPING ON THE BRAKES, THE SERVICE SHIFTER LIGHT COMES ON, POWER STEERING GOES OUT, THEN THE DASHBOARD GOES CRAZY WITH ALL SORTS OF WARNINGS BLINKING AND DINGING: SWAY BAR, STABILITY CONTROL, BLIND SPOT ALERT, AUTO PARK, ETC. TEMP GOES UP AND DOWN, SPEEDOMETER GOES CRAZY. WHEN THE VEHICLE IS SHUT OFF AND RE-STARTED, IT USUALLY STARTS AS NORMAL. MOST OCCURRENCES HAVE BEEN WHEN SLOWING DOWN (IN LINE AT A DRIVE THRU, APPROACHING A STOPLIGHT). THE JEEP HAS BEEN IN THE SHOP 4 TIMES. THIS SERVICE SHIFTER LATE FIRST CAME ON JUNE 23 AND IT OCCURRED FOUR TIMES THAT DAY.FIRST THEY REPAIRED THE POWER STEERING. THE PROBLEM HAPPENED AGAIN AND THEY REPLACED THE MODULE IN THE STEERING COLUMN. THE PROBLEM HAPPENED AGAIN AND THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. IT HAPPENED AGAIN AND THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP WHERE IT IS STILL SITTING
Additional Notes:
WHILE STEPPING ON THE BRAKES, THE SERVICE SHIFTER LIGHT COMES ON, POWER STEERING GOES OUT, THEN THE DASHBOARD GOES CRAZY WITH ALL SORTS OF WARNINGS BLINKING AND DINGING: SWAY BAR, STABILITY CONTROL, BLIND SPOT ALERT, AUTO PARK, ETC. TEMP GOES UP AND DOWN, SPEEDOMETER GOES CRAZY. WHEN THE VEHICLE IS SHUT OFF AND RE-STARTED, IT USUALLY STARTS AS NORMAL. MOST OCCURRENCES HAVE BEEN WHEN SLOWING DOWN (IN LINE AT A DRIVE THRU, APPROACHING A STOPLIGHT). THE JEEP HAS BEEN IN THE SHOP 4 TIMES. THIS SERVICE SHIFTER LATE FIRST CAME ON JUNE 23 AND IT OCCURRED FOUR TIMES THAT DAY.FIRST THEY REPAIRED THE POWER STEERING. THE PROBLEM HAPPENED AGAIN AND THEY REPLACED THE MODULE IN THE STEERING COLUMN. THE PROBLEM HAPPENED AGAIN AND THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. IT HAPPENED AGAIN AND THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP WHERE IT IS STILL SITTING
Mfg Campaign: 11243813
Recall Date: Aug 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE STEPPING ON THE BRAKES, THE SERVICE SHIFTER LIGHT COMES ON, POWER STEERING GOES OUT, THEN THE DASHBOARD GOES CRAZY WITH ALL SORTS OF WARNINGS BLINKING AND DINGING: SWAY BAR, STABILITY CONTROL, BLIND SPOT ALERT, AUTO PARK, ETC. TEMP GOES UP AND DOWN, SPEEDOMETER GOES CRAZY. WHEN THE VEHICLE IS SHUT OFF AND RE-STARTED, IT USUALLY STARTS AS NORMAL. MOST OCCURRENCES HAVE BEEN WHEN SLOWING DOWN (IN LINE AT A DRIVE THRU, APPROACHING A STOPLIGHT). THE JEEP HAS BEEN IN THE SHOP 4 TIMES. THIS SERVICE SHIFTER LATE FIRST CAME ON JUNE 23 AND IT OCCURRED FOUR TIMES THAT DAY.FIRST THEY REPAIRED THE POWER STEERING. THE PROBLEM HAPPENED AGAIN AND THEY REPLACED THE MODULE IN THE STEERING COLUMN. THE PROBLEM HAPPENED AGAIN AND THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. IT HAPPENED AGAIN AND THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP WHERE IT IS STILL SITTING
Corrective Action:
WHILE STEPPING ON THE BRAKES, THE SERVICE SHIFTER LIGHT COMES ON, POWER STEERING GOES OUT, THEN THE DASHBOARD GOES CRAZY WITH ALL SORTS OF WARNINGS BLINKING AND DINGING: SWAY BAR, STABILITY CONTROL, BLIND SPOT ALERT, AUTO PARK, ETC. TEMP GOES UP AND DOWN, SPEEDOMETER GOES CRAZY. WHEN THE VEHICLE IS SHUT OFF AND RE-STARTED, IT USUALLY STARTS AS NORMAL. MOST OCCURRENCES HAVE BEEN WHEN SLOWING DOWN (IN LINE AT A DRIVE THRU, APPROACHING A STOPLIGHT). THE JEEP HAS BEEN IN THE SHOP 4 TIMES. THIS SERVICE SHIFTER LATE FIRST CAME ON JUNE 23 AND IT OCCURRED FOUR TIMES THAT DAY.FIRST THEY REPAIRED THE POWER STEERING. THE PROBLEM HAPPENED AGAIN AND THEY REPLACED THE MODULE IN THE STEERING COLUMN. THE PROBLEM HAPPENED AGAIN AND THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. IT HAPPENED AGAIN AND THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP WHERE IT IS STILL SITTING
Additional Notes:
WHILE STEPPING ON THE BRAKES, THE SERVICE SHIFTER LIGHT COMES ON, POWER STEERING GOES OUT, THEN THE DASHBOARD GOES CRAZY WITH ALL SORTS OF WARNINGS BLINKING AND DINGING: SWAY BAR, STABILITY CONTROL, BLIND SPOT ALERT, AUTO PARK, ETC. TEMP GOES UP AND DOWN, SPEEDOMETER GOES CRAZY. WHEN THE VEHICLE IS SHUT OFF AND RE-STARTED, IT USUALLY STARTS AS NORMAL. MOST OCCURRENCES HAVE BEEN WHEN SLOWING DOWN (IN LINE AT A DRIVE THRU, APPROACHING A STOPLIGHT). THE JEEP HAS BEEN IN THE SHOP 4 TIMES. THIS SERVICE SHIFTER LATE FIRST CAME ON JUNE 23 AND IT OCCURRED FOUR TIMES THAT DAY.FIRST THEY REPAIRED THE POWER STEERING. THE PROBLEM HAPPENED AGAIN AND THEY REPLACED THE MODULE IN THE STEERING COLUMN. THE PROBLEM HAPPENED AGAIN AND THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. IT HAPPENED AGAIN AND THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP WHERE IT IS STILL SITTING
Mfg Campaign: 11243813
Recall Date: Aug 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE HAS SHAKING IN THE STEERING WHEEL WHILE DRIVING AT HIGHWAY SPEEDS ESPECIALLY WHEN THERE IS AN IMPERFECTION IN THE ROAD WAY.
Corrective Action:
VEHICLE HAS SHAKING IN THE STEERING WHEEL WHILE DRIVING AT HIGHWAY SPEEDS ESPECIALLY WHEN THERE IS AN IMPERFECTION IN THE ROAD WAY.
Additional Notes:
VEHICLE HAS SHAKING IN THE STEERING WHEEL WHILE DRIVING AT HIGHWAY SPEEDS ESPECIALLY WHEN THERE IS AN IMPERFECTION IN THE ROAD WAY.
Mfg Campaign: 11243412
Recall Date: Aug 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
VEHICLE HAS SHAKING IN THE STEERING WHEEL WHILE DRIVING AT HIGHWAY SPEEDS ESPECIALLY WHEN THERE IS AN IMPERFECTION IN THE ROAD WAY.
Corrective Action:
VEHICLE HAS SHAKING IN THE STEERING WHEEL WHILE DRIVING AT HIGHWAY SPEEDS ESPECIALLY WHEN THERE IS AN IMPERFECTION IN THE ROAD WAY.
Additional Notes:
VEHICLE HAS SHAKING IN THE STEERING WHEEL WHILE DRIVING AT HIGHWAY SPEEDS ESPECIALLY WHEN THERE IS AN IMPERFECTION IN THE ROAD WAY.
Mfg Campaign: 11243412
Recall Date: Aug 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY NEW (FIRST OWNER) 2018 JEEP WRANGLER (JL) UNLIMITED SPORT DEVELOPED VIOLENT, SUDDEN FRONT-WHEEL TRANSVERSE OSCILLATIONS (FORCEFUL, TERRIFYING VIBRATIONS) AT APPROXIMATELY THE 7,000 ODOMETER MARK. THIS CONDITION WAS REPEATEDLY INDUCED AT HI-WAY AND FREEWAY SPEEDS (40-70 MPH) WHEN A SLIGHT IMPERFECTION WAS ENCOUNTERED. EXAMPLES OF SUFFICIENT IMPERFECTIONS INCLUDE FREEWAY IRREGULARITY, TRANSITIONS AT OVERPASSES, SLIGHT POTHOLES, AND SIMILAR DISTURBANCES. THE VEHICLE WOULD ENTER A VIOLENT LEFT-TO-RIGHT SHAKING EVIDENCED BY A STEERING WHEEL THAT WAS DIFFICULT TO RETAIN A GRIP ON, TERRIFIED PASSENGERS, AND DANGEROUS CIRCUMSTANCES DUE TO HAVING TO SLOW TO APPROXIMATELY 35-45 MPH TO ALLOW THE VIBRATIONS TO SUBSIDE AND CONTROL TO BE REGAINED. ON DAILY COMMUTES ON THE FREEWAY (110 N, 405, I5, 10E) THIS WOULD OCCUR ROUTINELY 3-6 TIMES. TWO JEEP DEALERSHIPS (DOWNTOWN LOS ANGELES, AND SCOTT ROBINSON IN TORRANCE [BOTH SOUTHERN CALIFORNIA DEALERSHIPS]) WERE UNABLE TO RESOLVE THE ISSUE. THE FIRST REPORTED THAT THE VEHICLE WAS FUNCTIONING PROPERLY, AND THE SECOND WAS NON-RESPONSIVE TO REQUEST FOR HELP.
Corrective Action:
MY NEW (FIRST OWNER) 2018 JEEP WRANGLER (JL) UNLIMITED SPORT DEVELOPED VIOLENT, SUDDEN FRONT-WHEEL TRANSVERSE OSCILLATIONS (FORCEFUL, TERRIFYING VIBRATIONS) AT APPROXIMATELY THE 7,000 ODOMETER MARK. THIS CONDITION WAS REPEATEDLY INDUCED AT HI-WAY AND FREEWAY SPEEDS (40-70 MPH) WHEN A SLIGHT IMPERFECTION WAS ENCOUNTERED. EXAMPLES OF SUFFICIENT IMPERFECTIONS INCLUDE FREEWAY IRREGULARITY, TRANSITIONS AT OVERPASSES, SLIGHT POTHOLES, AND SIMILAR DISTURBANCES. THE VEHICLE WOULD ENTER A VIOLENT LEFT-TO-RIGHT SHAKING EVIDENCED BY A STEERING WHEEL THAT WAS DIFFICULT TO RETAIN A GRIP ON, TERRIFIED PASSENGERS, AND DANGEROUS CIRCUMSTANCES DUE TO HAVING TO SLOW TO APPROXIMATELY 35-45 MPH TO ALLOW THE VIBRATIONS TO SUBSIDE AND CONTROL TO BE REGAINED. ON DAILY COMMUTES ON THE FREEWAY (110 N, 405, I5, 10E) THIS WOULD OCCUR ROUTINELY 3-6 TIMES. TWO JEEP DEALERSHIPS (DOWNTOWN LOS ANGELES, AND SCOTT ROBINSON IN TORRANCE [BOTH SOUTHERN CALIFORNIA DEALERSHIPS]) WERE UNABLE TO RESOLVE THE ISSUE. THE FIRST REPORTED THAT THE VEHICLE WAS FUNCTIONING PROPERLY, AND THE SECOND WAS NON-RESPONSIVE TO REQUEST FOR HELP.
Additional Notes:
MY NEW (FIRST OWNER) 2018 JEEP WRANGLER (JL) UNLIMITED SPORT DEVELOPED VIOLENT, SUDDEN FRONT-WHEEL TRANSVERSE OSCILLATIONS (FORCEFUL, TERRIFYING VIBRATIONS) AT APPROXIMATELY THE 7,000 ODOMETER MARK. THIS CONDITION WAS REPEATEDLY INDUCED AT HI-WAY AND FREEWAY SPEEDS (40-70 MPH) WHEN A SLIGHT IMPERFECTION WAS ENCOUNTERED. EXAMPLES OF SUFFICIENT IMPERFECTIONS INCLUDE FREEWAY IRREGULARITY, TRANSITIONS AT OVERPASSES, SLIGHT POTHOLES, AND SIMILAR DISTURBANCES. THE VEHICLE WOULD ENTER A VIOLENT LEFT-TO-RIGHT SHAKING EVIDENCED BY A STEERING WHEEL THAT WAS DIFFICULT TO RETAIN A GRIP ON, TERRIFIED PASSENGERS, AND DANGEROUS CIRCUMSTANCES DUE TO HAVING TO SLOW TO APPROXIMATELY 35-45 MPH TO ALLOW THE VIBRATIONS TO SUBSIDE AND CONTROL TO BE REGAINED. ON DAILY COMMUTES ON THE FREEWAY (110 N, 405, I5, 10E) THIS WOULD OCCUR ROUTINELY 3-6 TIMES. TWO JEEP DEALERSHIPS (DOWNTOWN LOS ANGELES, AND SCOTT ROBINSON IN TORRANCE [BOTH SOUTHERN CALIFORNIA DEALERSHIPS]) WERE UNABLE TO RESOLVE THE ISSUE. THE FIRST REPORTED THAT THE VEHICLE WAS FUNCTIONING PROPERLY, AND THE SECOND WAS NON-RESPONSIVE TO REQUEST FOR HELP.
Mfg Campaign: 11242934
Recall Date: Aug 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
MY NEW (FIRST OWNER) 2018 JEEP WRANGLER (JL) UNLIMITED SPORT DEVELOPED VIOLENT, SUDDEN FRONT-WHEEL TRANSVERSE OSCILLATIONS (FORCEFUL, TERRIFYING VIBRATIONS) AT APPROXIMATELY THE 7,000 ODOMETER MARK. THIS CONDITION WAS REPEATEDLY INDUCED AT HI-WAY AND FREEWAY SPEEDS (40-70 MPH) WHEN A SLIGHT IMPERFECTION WAS ENCOUNTERED. EXAMPLES OF SUFFICIENT IMPERFECTIONS INCLUDE FREEWAY IRREGULARITY, TRANSITIONS AT OVERPASSES, SLIGHT POTHOLES, AND SIMILAR DISTURBANCES. THE VEHICLE WOULD ENTER A VIOLENT LEFT-TO-RIGHT SHAKING EVIDENCED BY A STEERING WHEEL THAT WAS DIFFICULT TO RETAIN A GRIP ON, TERRIFIED PASSENGERS, AND DANGEROUS CIRCUMSTANCES DUE TO HAVING TO SLOW TO APPROXIMATELY 35-45 MPH TO ALLOW THE VIBRATIONS TO SUBSIDE AND CONTROL TO BE REGAINED. ON DAILY COMMUTES ON THE FREEWAY (110 N, 405, I5, 10E) THIS WOULD OCCUR ROUTINELY 3-6 TIMES. TWO JEEP DEALERSHIPS (DOWNTOWN LOS ANGELES, AND SCOTT ROBINSON IN TORRANCE [BOTH SOUTHERN CALIFORNIA DEALERSHIPS]) WERE UNABLE TO RESOLVE THE ISSUE. THE FIRST REPORTED THAT THE VEHICLE WAS FUNCTIONING PROPERLY, AND THE SECOND WAS NON-RESPONSIVE TO REQUEST FOR HELP.
Corrective Action:
MY NEW (FIRST OWNER) 2018 JEEP WRANGLER (JL) UNLIMITED SPORT DEVELOPED VIOLENT, SUDDEN FRONT-WHEEL TRANSVERSE OSCILLATIONS (FORCEFUL, TERRIFYING VIBRATIONS) AT APPROXIMATELY THE 7,000 ODOMETER MARK. THIS CONDITION WAS REPEATEDLY INDUCED AT HI-WAY AND FREEWAY SPEEDS (40-70 MPH) WHEN A SLIGHT IMPERFECTION WAS ENCOUNTERED. EXAMPLES OF SUFFICIENT IMPERFECTIONS INCLUDE FREEWAY IRREGULARITY, TRANSITIONS AT OVERPASSES, SLIGHT POTHOLES, AND SIMILAR DISTURBANCES. THE VEHICLE WOULD ENTER A VIOLENT LEFT-TO-RIGHT SHAKING EVIDENCED BY A STEERING WHEEL THAT WAS DIFFICULT TO RETAIN A GRIP ON, TERRIFIED PASSENGERS, AND DANGEROUS CIRCUMSTANCES DUE TO HAVING TO SLOW TO APPROXIMATELY 35-45 MPH TO ALLOW THE VIBRATIONS TO SUBSIDE AND CONTROL TO BE REGAINED. ON DAILY COMMUTES ON THE FREEWAY (110 N, 405, I5, 10E) THIS WOULD OCCUR ROUTINELY 3-6 TIMES. TWO JEEP DEALERSHIPS (DOWNTOWN LOS ANGELES, AND SCOTT ROBINSON IN TORRANCE [BOTH SOUTHERN CALIFORNIA DEALERSHIPS]) WERE UNABLE TO RESOLVE THE ISSUE. THE FIRST REPORTED THAT THE VEHICLE WAS FUNCTIONING PROPERLY, AND THE SECOND WAS NON-RESPONSIVE TO REQUEST FOR HELP.
Additional Notes:
MY NEW (FIRST OWNER) 2018 JEEP WRANGLER (JL) UNLIMITED SPORT DEVELOPED VIOLENT, SUDDEN FRONT-WHEEL TRANSVERSE OSCILLATIONS (FORCEFUL, TERRIFYING VIBRATIONS) AT APPROXIMATELY THE 7,000 ODOMETER MARK. THIS CONDITION WAS REPEATEDLY INDUCED AT HI-WAY AND FREEWAY SPEEDS (40-70 MPH) WHEN A SLIGHT IMPERFECTION WAS ENCOUNTERED. EXAMPLES OF SUFFICIENT IMPERFECTIONS INCLUDE FREEWAY IRREGULARITY, TRANSITIONS AT OVERPASSES, SLIGHT POTHOLES, AND SIMILAR DISTURBANCES. THE VEHICLE WOULD ENTER A VIOLENT LEFT-TO-RIGHT SHAKING EVIDENCED BY A STEERING WHEEL THAT WAS DIFFICULT TO RETAIN A GRIP ON, TERRIFIED PASSENGERS, AND DANGEROUS CIRCUMSTANCES DUE TO HAVING TO SLOW TO APPROXIMATELY 35-45 MPH TO ALLOW THE VIBRATIONS TO SUBSIDE AND CONTROL TO BE REGAINED. ON DAILY COMMUTES ON THE FREEWAY (110 N, 405, I5, 10E) THIS WOULD OCCUR ROUTINELY 3-6 TIMES. TWO JEEP DEALERSHIPS (DOWNTOWN LOS ANGELES, AND SCOTT ROBINSON IN TORRANCE [BOTH SOUTHERN CALIFORNIA DEALERSHIPS]) WERE UNABLE TO RESOLVE THE ISSUE. THE FIRST REPORTED THAT THE VEHICLE WAS FUNCTIONING PROPERLY, AND THE SECOND WAS NON-RESPONSIVE TO REQUEST FOR HELP.
Mfg Campaign: 11242934
Recall Date: Aug 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY JEEP RUBICON JL FLOATS OR DRIFTS AS I AM DRIVING IT. IT MAKES FOR A HARD DRIVE ON LONG DRIVES AND I MUST LOOK LIKE I AM DRIVING DRUNK TO OTHERS ON THE ROAD. IT IS EVEN WORSE IN WIND AND IT'S WINDY A LOT WHERE I LIVE. IT WAS VERY SCARY TO DRIVE AT FIRST. I DO NOT LIKE IT OR FEEL IT IS SAFE AT ALL. HAVING NEVER OWNED A JEEP I THOUGHT IT WAS JUST ME OR THAT THE TIRES NEEDED TO BE WORN DOWN A BIT. THE PROBLEM REMAINS. WHILE LISTENING TO FM/AM STATIONS THE VOLUME IS WACKY GOING LOW AND HIGH MAKING FOR LOUSY LISTENING. WHEN THE AC COMES ON ON THE HIGHER SETTING MY JEEP SOUNDS LIKE I AM GETTING READY FOR LIFT OFF. VERY LOUD. ONE LEVER ON MY SEAT NEAR THE HEADREST THAT CONTROLS THE ABILITY FOR A PASSENGER TO GET IN MY TWO DOOR ALMOST IMMEDIATELY BECAME DETACHED AND I DON'T EVEN HAVE MY BACK SEAT IN A LOT SO IT DOESN'T GET USED A LOT. I HAVE AN AUTOMATIC AND IT DOES NOT SHIFT SMOOTHLY. TODAY I PULLED OUT OF A PARKING SPOT AND MY JEEP SURGED FORWARD FASTER THAN IT SHOULD HAVE AND IT OFTEN SHIFTS POORLY FROM PARK INTO DRIVE AND REVERSE. THE SENSOR OR HEATER ELECTRIC WIRE ON THE INSIDE OF THE TAILGATE WINDOW DETACHED.
Corrective Action:
MY JEEP RUBICON JL FLOATS OR DRIFTS AS I AM DRIVING IT. IT MAKES FOR A HARD DRIVE ON LONG DRIVES AND I MUST LOOK LIKE I AM DRIVING DRUNK TO OTHERS ON THE ROAD. IT IS EVEN WORSE IN WIND AND IT'S WINDY A LOT WHERE I LIVE. IT WAS VERY SCARY TO DRIVE AT FIRST. I DO NOT LIKE IT OR FEEL IT IS SAFE AT ALL. HAVING NEVER OWNED A JEEP I THOUGHT IT WAS JUST ME OR THAT THE TIRES NEEDED TO BE WORN DOWN A BIT. THE PROBLEM REMAINS. WHILE LISTENING TO FM/AM STATIONS THE VOLUME IS WACKY GOING LOW AND HIGH MAKING FOR LOUSY LISTENING. WHEN THE AC COMES ON ON THE HIGHER SETTING MY JEEP SOUNDS LIKE I AM GETTING READY FOR LIFT OFF. VERY LOUD. ONE LEVER ON MY SEAT NEAR THE HEADREST THAT CONTROLS THE ABILITY FOR A PASSENGER TO GET IN MY TWO DOOR ALMOST IMMEDIATELY BECAME DETACHED AND I DON'T EVEN HAVE MY BACK SEAT IN A LOT SO IT DOESN'T GET USED A LOT. I HAVE AN AUTOMATIC AND IT DOES NOT SHIFT SMOOTHLY. TODAY I PULLED OUT OF A PARKING SPOT AND MY JEEP SURGED FORWARD FASTER THAN IT SHOULD HAVE AND IT OFTEN SHIFTS POORLY FROM PARK INTO DRIVE AND REVERSE. THE SENSOR OR HEATER ELECTRIC WIRE ON THE INSIDE OF THE TAILGATE WINDOW DETACHED.
Additional Notes:
MY JEEP RUBICON JL FLOATS OR DRIFTS AS I AM DRIVING IT. IT MAKES FOR A HARD DRIVE ON LONG DRIVES AND I MUST LOOK LIKE I AM DRIVING DRUNK TO OTHERS ON THE ROAD. IT IS EVEN WORSE IN WIND AND IT'S WINDY A LOT WHERE I LIVE. IT WAS VERY SCARY TO DRIVE AT FIRST. I DO NOT LIKE IT OR FEEL IT IS SAFE AT ALL. HAVING NEVER OWNED A JEEP I THOUGHT IT WAS JUST ME OR THAT THE TIRES NEEDED TO BE WORN DOWN A BIT. THE PROBLEM REMAINS. WHILE LISTENING TO FM/AM STATIONS THE VOLUME IS WACKY GOING LOW AND HIGH MAKING FOR LOUSY LISTENING. WHEN THE AC COMES ON ON THE HIGHER SETTING MY JEEP SOUNDS LIKE I AM GETTING READY FOR LIFT OFF. VERY LOUD. ONE LEVER ON MY SEAT NEAR THE HEADREST THAT CONTROLS THE ABILITY FOR A PASSENGER TO GET IN MY TWO DOOR ALMOST IMMEDIATELY BECAME DETACHED AND I DON'T EVEN HAVE MY BACK SEAT IN A LOT SO IT DOESN'T GET USED A LOT. I HAVE AN AUTOMATIC AND IT DOES NOT SHIFT SMOOTHLY. TODAY I PULLED OUT OF A PARKING SPOT AND MY JEEP SURGED FORWARD FASTER THAN IT SHOULD HAVE AND IT OFTEN SHIFTS POORLY FROM PARK INTO DRIVE AND REVERSE. THE SENSOR OR HEATER ELECTRIC WIRE ON THE INSIDE OF THE TAILGATE WINDOW DETACHED.
Mfg Campaign: 11242933
Recall Date: Aug 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY JEEP RUBICON JL FLOATS OR DRIFTS AS I AM DRIVING IT. IT MAKES FOR A HARD DRIVE ON LONG DRIVES AND I MUST LOOK LIKE I AM DRIVING DRUNK TO OTHERS ON THE ROAD. IT IS EVEN WORSE IN WIND AND IT'S WINDY A LOT WHERE I LIVE. IT WAS VERY SCARY TO DRIVE AT FIRST. I DO NOT LIKE IT OR FEEL IT IS SAFE AT ALL. HAVING NEVER OWNED A JEEP I THOUGHT IT WAS JUST ME OR THAT THE TIRES NEEDED TO BE WORN DOWN A BIT. THE PROBLEM REMAINS. WHILE LISTENING TO FM/AM STATIONS THE VOLUME IS WACKY GOING LOW AND HIGH MAKING FOR LOUSY LISTENING. WHEN THE AC COMES ON ON THE HIGHER SETTING MY JEEP SOUNDS LIKE I AM GETTING READY FOR LIFT OFF. VERY LOUD. ONE LEVER ON MY SEAT NEAR THE HEADREST THAT CONTROLS THE ABILITY FOR A PASSENGER TO GET IN MY TWO DOOR ALMOST IMMEDIATELY BECAME DETACHED AND I DON'T EVEN HAVE MY BACK SEAT IN A LOT SO IT DOESN'T GET USED A LOT. I HAVE AN AUTOMATIC AND IT DOES NOT SHIFT SMOOTHLY. TODAY I PULLED OUT OF A PARKING SPOT AND MY JEEP SURGED FORWARD FASTER THAN IT SHOULD HAVE AND IT OFTEN SHIFTS POORLY FROM PARK INTO DRIVE AND REVERSE. THE SENSOR OR HEATER ELECTRIC WIRE ON THE INSIDE OF THE TAILGATE WINDOW DETACHED.
Corrective Action:
MY JEEP RUBICON JL FLOATS OR DRIFTS AS I AM DRIVING IT. IT MAKES FOR A HARD DRIVE ON LONG DRIVES AND I MUST LOOK LIKE I AM DRIVING DRUNK TO OTHERS ON THE ROAD. IT IS EVEN WORSE IN WIND AND IT'S WINDY A LOT WHERE I LIVE. IT WAS VERY SCARY TO DRIVE AT FIRST. I DO NOT LIKE IT OR FEEL IT IS SAFE AT ALL. HAVING NEVER OWNED A JEEP I THOUGHT IT WAS JUST ME OR THAT THE TIRES NEEDED TO BE WORN DOWN A BIT. THE PROBLEM REMAINS. WHILE LISTENING TO FM/AM STATIONS THE VOLUME IS WACKY GOING LOW AND HIGH MAKING FOR LOUSY LISTENING. WHEN THE AC COMES ON ON THE HIGHER SETTING MY JEEP SOUNDS LIKE I AM GETTING READY FOR LIFT OFF. VERY LOUD. ONE LEVER ON MY SEAT NEAR THE HEADREST THAT CONTROLS THE ABILITY FOR A PASSENGER TO GET IN MY TWO DOOR ALMOST IMMEDIATELY BECAME DETACHED AND I DON'T EVEN HAVE MY BACK SEAT IN A LOT SO IT DOESN'T GET USED A LOT. I HAVE AN AUTOMATIC AND IT DOES NOT SHIFT SMOOTHLY. TODAY I PULLED OUT OF A PARKING SPOT AND MY JEEP SURGED FORWARD FASTER THAN IT SHOULD HAVE AND IT OFTEN SHIFTS POORLY FROM PARK INTO DRIVE AND REVERSE. THE SENSOR OR HEATER ELECTRIC WIRE ON THE INSIDE OF THE TAILGATE WINDOW DETACHED.
Additional Notes:
MY JEEP RUBICON JL FLOATS OR DRIFTS AS I AM DRIVING IT. IT MAKES FOR A HARD DRIVE ON LONG DRIVES AND I MUST LOOK LIKE I AM DRIVING DRUNK TO OTHERS ON THE ROAD. IT IS EVEN WORSE IN WIND AND IT'S WINDY A LOT WHERE I LIVE. IT WAS VERY SCARY TO DRIVE AT FIRST. I DO NOT LIKE IT OR FEEL IT IS SAFE AT ALL. HAVING NEVER OWNED A JEEP I THOUGHT IT WAS JUST ME OR THAT THE TIRES NEEDED TO BE WORN DOWN A BIT. THE PROBLEM REMAINS. WHILE LISTENING TO FM/AM STATIONS THE VOLUME IS WACKY GOING LOW AND HIGH MAKING FOR LOUSY LISTENING. WHEN THE AC COMES ON ON THE HIGHER SETTING MY JEEP SOUNDS LIKE I AM GETTING READY FOR LIFT OFF. VERY LOUD. ONE LEVER ON MY SEAT NEAR THE HEADREST THAT CONTROLS THE ABILITY FOR A PASSENGER TO GET IN MY TWO DOOR ALMOST IMMEDIATELY BECAME DETACHED AND I DON'T EVEN HAVE MY BACK SEAT IN A LOT SO IT DOESN'T GET USED A LOT. I HAVE AN AUTOMATIC AND IT DOES NOT SHIFT SMOOTHLY. TODAY I PULLED OUT OF A PARKING SPOT AND MY JEEP SURGED FORWARD FASTER THAN IT SHOULD HAVE AND IT OFTEN SHIFTS POORLY FROM PARK INTO DRIVE AND REVERSE. THE SENSOR OR HEATER ELECTRIC WIRE ON THE INSIDE OF THE TAILGATE WINDOW DETACHED.
Mfg Campaign: 11242933
Recall Date: Aug 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY JEEP RUBICON JL FLOATS OR DRIFTS AS I AM DRIVING IT. IT MAKES FOR A HARD DRIVE ON LONG DRIVES AND I MUST LOOK LIKE I AM DRIVING DRUNK TO OTHERS ON THE ROAD. IT IS EVEN WORSE IN WIND AND IT'S WINDY A LOT WHERE I LIVE. IT WAS VERY SCARY TO DRIVE AT FIRST. I DO NOT LIKE IT OR FEEL IT IS SAFE AT ALL. HAVING NEVER OWNED A JEEP I THOUGHT IT WAS JUST ME OR THAT THE TIRES NEEDED TO BE WORN DOWN A BIT. THE PROBLEM REMAINS. WHILE LISTENING TO FM/AM STATIONS THE VOLUME IS WACKY GOING LOW AND HIGH MAKING FOR LOUSY LISTENING. WHEN THE AC COMES ON ON THE HIGHER SETTING MY JEEP SOUNDS LIKE I AM GETTING READY FOR LIFT OFF. VERY LOUD. ONE LEVER ON MY SEAT NEAR THE HEADREST THAT CONTROLS THE ABILITY FOR A PASSENGER TO GET IN MY TWO DOOR ALMOST IMMEDIATELY BECAME DETACHED AND I DON'T EVEN HAVE MY BACK SEAT IN A LOT SO IT DOESN'T GET USED A LOT. I HAVE AN AUTOMATIC AND IT DOES NOT SHIFT SMOOTHLY. TODAY I PULLED OUT OF A PARKING SPOT AND MY JEEP SURGED FORWARD FASTER THAN IT SHOULD HAVE AND IT OFTEN SHIFTS POORLY FROM PARK INTO DRIVE AND REVERSE. THE SENSOR OR HEATER ELECTRIC WIRE ON THE INSIDE OF THE TAILGATE WINDOW DETACHED.
Corrective Action:
MY JEEP RUBICON JL FLOATS OR DRIFTS AS I AM DRIVING IT. IT MAKES FOR A HARD DRIVE ON LONG DRIVES AND I MUST LOOK LIKE I AM DRIVING DRUNK TO OTHERS ON THE ROAD. IT IS EVEN WORSE IN WIND AND IT'S WINDY A LOT WHERE I LIVE. IT WAS VERY SCARY TO DRIVE AT FIRST. I DO NOT LIKE IT OR FEEL IT IS SAFE AT ALL. HAVING NEVER OWNED A JEEP I THOUGHT IT WAS JUST ME OR THAT THE TIRES NEEDED TO BE WORN DOWN A BIT. THE PROBLEM REMAINS. WHILE LISTENING TO FM/AM STATIONS THE VOLUME IS WACKY GOING LOW AND HIGH MAKING FOR LOUSY LISTENING. WHEN THE AC COMES ON ON THE HIGHER SETTING MY JEEP SOUNDS LIKE I AM GETTING READY FOR LIFT OFF. VERY LOUD. ONE LEVER ON MY SEAT NEAR THE HEADREST THAT CONTROLS THE ABILITY FOR A PASSENGER TO GET IN MY TWO DOOR ALMOST IMMEDIATELY BECAME DETACHED AND I DON'T EVEN HAVE MY BACK SEAT IN A LOT SO IT DOESN'T GET USED A LOT. I HAVE AN AUTOMATIC AND IT DOES NOT SHIFT SMOOTHLY. TODAY I PULLED OUT OF A PARKING SPOT AND MY JEEP SURGED FORWARD FASTER THAN IT SHOULD HAVE AND IT OFTEN SHIFTS POORLY FROM PARK INTO DRIVE AND REVERSE. THE SENSOR OR HEATER ELECTRIC WIRE ON THE INSIDE OF THE TAILGATE WINDOW DETACHED.
Additional Notes:
MY JEEP RUBICON JL FLOATS OR DRIFTS AS I AM DRIVING IT. IT MAKES FOR A HARD DRIVE ON LONG DRIVES AND I MUST LOOK LIKE I AM DRIVING DRUNK TO OTHERS ON THE ROAD. IT IS EVEN WORSE IN WIND AND IT'S WINDY A LOT WHERE I LIVE. IT WAS VERY SCARY TO DRIVE AT FIRST. I DO NOT LIKE IT OR FEEL IT IS SAFE AT ALL. HAVING NEVER OWNED A JEEP I THOUGHT IT WAS JUST ME OR THAT THE TIRES NEEDED TO BE WORN DOWN A BIT. THE PROBLEM REMAINS. WHILE LISTENING TO FM/AM STATIONS THE VOLUME IS WACKY GOING LOW AND HIGH MAKING FOR LOUSY LISTENING. WHEN THE AC COMES ON ON THE HIGHER SETTING MY JEEP SOUNDS LIKE I AM GETTING READY FOR LIFT OFF. VERY LOUD. ONE LEVER ON MY SEAT NEAR THE HEADREST THAT CONTROLS THE ABILITY FOR A PASSENGER TO GET IN MY TWO DOOR ALMOST IMMEDIATELY BECAME DETACHED AND I DON'T EVEN HAVE MY BACK SEAT IN A LOT SO IT DOESN'T GET USED A LOT. I HAVE AN AUTOMATIC AND IT DOES NOT SHIFT SMOOTHLY. TODAY I PULLED OUT OF A PARKING SPOT AND MY JEEP SURGED FORWARD FASTER THAN IT SHOULD HAVE AND IT OFTEN SHIFTS POORLY FROM PARK INTO DRIVE AND REVERSE. THE SENSOR OR HEATER ELECTRIC WIRE ON THE INSIDE OF THE TAILGATE WINDOW DETACHED.
Mfg Campaign: 11242933
Recall Date: Aug 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I BOUGHT A BRAND NEW CAR JEEP WRANGLER 2018 JL. WHEN I WAS DRIVING THE CAR STARTED SHAKING THIS WAS HAPPENING MORE CONSTANTLY.. I ALMOST HAD AN ACCIDENT WITH MY CHILD. I TOOK THE CAR WITH A DEALER AND THEY SAID THAT HAS MISSING DAMPERS...IT HAD LESS WAS THEN 2K MILLAGE. HOW IS THIS POSSIBLE?
Corrective Action:
I BOUGHT A BRAND NEW CAR JEEP WRANGLER 2018 JL. WHEN I WAS DRIVING THE CAR STARTED SHAKING THIS WAS HAPPENING MORE CONSTANTLY.. I ALMOST HAD AN ACCIDENT WITH MY CHILD. I TOOK THE CAR WITH A DEALER AND THEY SAID THAT HAS MISSING DAMPERS...IT HAD LESS WAS THEN 2K MILLAGE. HOW IS THIS POSSIBLE?
Additional Notes:
I BOUGHT A BRAND NEW CAR JEEP WRANGLER 2018 JL. WHEN I WAS DRIVING THE CAR STARTED SHAKING THIS WAS HAPPENING MORE CONSTANTLY.. I ALMOST HAD AN ACCIDENT WITH MY CHILD. I TOOK THE CAR WITH A DEALER AND THEY SAID THAT HAS MISSING DAMPERS...IT HAD LESS WAS THEN 2K MILLAGE. HOW IS THIS POSSIBLE?
Mfg Campaign: 11241869
Recall Date: Aug 5, 2019
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