Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
WHEN DRIVING ON THE FREEWAY AT ABOUT 65 MPH . IF I HIT A BUMP OR POTHOLE IN MY LANE THE FRONT END AND STEERING WHEEL JUMPS/SHAKES VIOLENTLY AND THE VEHICLE IS VERY DANGEROUS AND SCARY AND HARD TO CONTROL . THIS HAS HAPPENED ALOT . IT IS VERY DANGEROUS .
Corrective Action:
WHEN DRIVING ON THE FREEWAY AT ABOUT 65 MPH . IF I HIT A BUMP OR POTHOLE IN MY LANE THE FRONT END AND STEERING WHEEL JUMPS/SHAKES VIOLENTLY AND THE VEHICLE IS VERY DANGEROUS AND SCARY AND HARD TO CONTROL . THIS HAS HAPPENED ALOT . IT IS VERY DANGEROUS .
Additional Notes:
WHEN DRIVING ON THE FREEWAY AT ABOUT 65 MPH . IF I HIT A BUMP OR POTHOLE IN MY LANE THE FRONT END AND STEERING WHEEL JUMPS/SHAKES VIOLENTLY AND THE VEHICLE IS VERY DANGEROUS AND SCARY AND HARD TO CONTROL . THIS HAS HAPPENED ALOT . IT IS VERY DANGEROUS .
Mfg Campaign: 11315569
Recall Date: Mar 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JEEP JL 2 DOOR WRANGLER RUBICON STEERING WANDERS HORRIBLY CAUSING AN UN-SAFE DRIVING CONDITION. VEHICLE HAS HAD STEERING STABILIZER REPLACED BY RE-CALL AS WELL AS A NEW FRONT TRACK BAR BY WITHOUT NOTICEABLE IMPROVEMENT IN DRIVING CHARACTERISTICS. SIGNIFICANT PLAY IN STEERING WHEEL WITH CONSTANT STEERING ADJUSTMENT TO DRIVE DOWN STRAIGHT ROAD. I HAVE OWNED TWO PREVIOUS JEEPS WHICH DROVE MUCH BETTER THAN THIS JL.
Corrective Action:
JEEP JL 2 DOOR WRANGLER RUBICON STEERING WANDERS HORRIBLY CAUSING AN UN-SAFE DRIVING CONDITION. VEHICLE HAS HAD STEERING STABILIZER REPLACED BY RE-CALL AS WELL AS A NEW FRONT TRACK BAR BY WITHOUT NOTICEABLE IMPROVEMENT IN DRIVING CHARACTERISTICS. SIGNIFICANT PLAY IN STEERING WHEEL WITH CONSTANT STEERING ADJUSTMENT TO DRIVE DOWN STRAIGHT ROAD. I HAVE OWNED TWO PREVIOUS JEEPS WHICH DROVE MUCH BETTER THAN THIS JL.
Additional Notes:
JEEP JL 2 DOOR WRANGLER RUBICON STEERING WANDERS HORRIBLY CAUSING AN UN-SAFE DRIVING CONDITION. VEHICLE HAS HAD STEERING STABILIZER REPLACED BY RE-CALL AS WELL AS A NEW FRONT TRACK BAR BY WITHOUT NOTICEABLE IMPROVEMENT IN DRIVING CHARACTERISTICS. SIGNIFICANT PLAY IN STEERING WHEEL WITH CONSTANT STEERING ADJUSTMENT TO DRIVE DOWN STRAIGHT ROAD. I HAVE OWNED TWO PREVIOUS JEEPS WHICH DROVE MUCH BETTER THAN THIS JL.
Mfg Campaign: 11315735
Recall Date: Mar 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE DOES NOT CRANK AND HAVE TO WAIT 10 TO 15 MINUTES FOR IT TO START.IT HAPPENED FOUR TIMES IN A WEEK. THERE ARE LOTS OF TRENDS ONLINE WITH OTHER JEEP WRANGLER OWNER WITH THE SAME PROBLEM. NO DIAGNOSTIC ERROR WHEN USING OBD SCANNER.
Corrective Action:
THE VEHICLE DOES NOT CRANK AND HAVE TO WAIT 10 TO 15 MINUTES FOR IT TO START.IT HAPPENED FOUR TIMES IN A WEEK. THERE ARE LOTS OF TRENDS ONLINE WITH OTHER JEEP WRANGLER OWNER WITH THE SAME PROBLEM. NO DIAGNOSTIC ERROR WHEN USING OBD SCANNER.
Additional Notes:
THE VEHICLE DOES NOT CRANK AND HAVE TO WAIT 10 TO 15 MINUTES FOR IT TO START.IT HAPPENED FOUR TIMES IN A WEEK. THERE ARE LOTS OF TRENDS ONLINE WITH OTHER JEEP WRANGLER OWNER WITH THE SAME PROBLEM. NO DIAGNOSTIC ERROR WHEN USING OBD SCANNER.
Mfg Campaign: 11315407
Recall Date: Mar 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE DOES NOT CRANK AND HAVE TO WAIT 10 TO 15 MINUTES FOR IT TO START.IT HAPPENED FOUR TIMES IN A WEEK. THERE ARE LOTS OF TRENDS ONLINE WITH OTHER JEEP WRANGLER OWNER WITH THE SAME PROBLEM. NO DIAGNOSTIC ERROR WHEN USING OBD SCANNER.
Corrective Action:
THE VEHICLE DOES NOT CRANK AND HAVE TO WAIT 10 TO 15 MINUTES FOR IT TO START.IT HAPPENED FOUR TIMES IN A WEEK. THERE ARE LOTS OF TRENDS ONLINE WITH OTHER JEEP WRANGLER OWNER WITH THE SAME PROBLEM. NO DIAGNOSTIC ERROR WHEN USING OBD SCANNER.
Additional Notes:
THE VEHICLE DOES NOT CRANK AND HAVE TO WAIT 10 TO 15 MINUTES FOR IT TO START.IT HAPPENED FOUR TIMES IN A WEEK. THERE ARE LOTS OF TRENDS ONLINE WITH OTHER JEEP WRANGLER OWNER WITH THE SAME PROBLEM. NO DIAGNOSTIC ERROR WHEN USING OBD SCANNER.
Mfg Campaign: 11315407
Recall Date: Mar 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE DOES NOT CRANK AND HAVE TO WAIT 10 TO 15 MINUTES FOR IT TO START.IT HAPPENED FOUR TIMES IN A WEEK. THERE ARE LOTS OF TRENDS ONLINE WITH OTHER JEEP WRANGLER OWNER WITH THE SAME PROBLEM. NO DIAGNOSTIC ERROR WHEN USING OBD SCANNER.
Corrective Action:
THE VEHICLE DOES NOT CRANK AND HAVE TO WAIT 10 TO 15 MINUTES FOR IT TO START.IT HAPPENED FOUR TIMES IN A WEEK. THERE ARE LOTS OF TRENDS ONLINE WITH OTHER JEEP WRANGLER OWNER WITH THE SAME PROBLEM. NO DIAGNOSTIC ERROR WHEN USING OBD SCANNER.
Additional Notes:
THE VEHICLE DOES NOT CRANK AND HAVE TO WAIT 10 TO 15 MINUTES FOR IT TO START.IT HAPPENED FOUR TIMES IN A WEEK. THERE ARE LOTS OF TRENDS ONLINE WITH OTHER JEEP WRANGLER OWNER WITH THE SAME PROBLEM. NO DIAGNOSTIC ERROR WHEN USING OBD SCANNER.
Mfg Campaign: 11315407
Recall Date: Mar 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BACK UP CAMERA SCREEN WILL OCCASIONALLY TURN BLUE OR BLACK WHEN VEHICLE IS PUT IN REVERSE. DEALER HAS BEEN UNABLE TO REPLICATE AND RESOLVE THIS ISSUE. AFTER TALKING TO OTHER JEEP OWNERS THIS SEEM TO BE A SOMEWHAT COMMON ISSUE WITH NO RESOLUTION FROM JEEP.
Corrective Action:
BACK UP CAMERA SCREEN WILL OCCASIONALLY TURN BLUE OR BLACK WHEN VEHICLE IS PUT IN REVERSE. DEALER HAS BEEN UNABLE TO REPLICATE AND RESOLVE THIS ISSUE. AFTER TALKING TO OTHER JEEP OWNERS THIS SEEM TO BE A SOMEWHAT COMMON ISSUE WITH NO RESOLUTION FROM JEEP.
Additional Notes:
BACK UP CAMERA SCREEN WILL OCCASIONALLY TURN BLUE OR BLACK WHEN VEHICLE IS PUT IN REVERSE. DEALER HAS BEEN UNABLE TO REPLICATE AND RESOLVE THIS ISSUE. AFTER TALKING TO OTHER JEEP OWNERS THIS SEEM TO BE A SOMEWHAT COMMON ISSUE WITH NO RESOLUTION FROM JEEP.
Mfg Campaign: 11315439
Recall Date: Mar 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
CAR WILL NOT KEEP STRAIGHT, WOBBLES LEFT AND RIGHT DURING NORMAL DRIVING. TOOK TO DEALERSHIP MULTIPLE TIMES. ADDRESSED THE TRAC BAR RECALL BUT STILL HAVING ISSUES.
Corrective Action:
CAR WILL NOT KEEP STRAIGHT, WOBBLES LEFT AND RIGHT DURING NORMAL DRIVING. TOOK TO DEALERSHIP MULTIPLE TIMES. ADDRESSED THE TRAC BAR RECALL BUT STILL HAVING ISSUES.
Additional Notes:
CAR WILL NOT KEEP STRAIGHT, WOBBLES LEFT AND RIGHT DURING NORMAL DRIVING. TOOK TO DEALERSHIP MULTIPLE TIMES. ADDRESSED THE TRAC BAR RECALL BUT STILL HAVING ISSUES.
Mfg Campaign: 11315441
Recall Date: Mar 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING AT APPROXIMATELY 55 MPH I HAD A SEVERE VIBRATION (DEATH WOBBLE) IN THE FRONT OF MY JEEP. IT IS 2018 WITH LESS THAN 4,000 MILES. IT HAS HAPPENED SEVERAL TIMES AND I HAVE TAKEN IT TO JEEP BUT THEY WERE UNABLE TO RECREATE IT.
Corrective Action:
WHILE DRIVING AT APPROXIMATELY 55 MPH I HAD A SEVERE VIBRATION (DEATH WOBBLE) IN THE FRONT OF MY JEEP. IT IS 2018 WITH LESS THAN 4,000 MILES. IT HAS HAPPENED SEVERAL TIMES AND I HAVE TAKEN IT TO JEEP BUT THEY WERE UNABLE TO RECREATE IT.
Additional Notes:
WHILE DRIVING AT APPROXIMATELY 55 MPH I HAD A SEVERE VIBRATION (DEATH WOBBLE) IN THE FRONT OF MY JEEP. IT IS 2018 WITH LESS THAN 4,000 MILES. IT HAS HAPPENED SEVERAL TIMES AND I HAVE TAKEN IT TO JEEP BUT THEY WERE UNABLE TO RECREATE IT.
Mfg Campaign: 11312210
Recall Date: Feb 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WHILE DRIVING AT APPROXIMATELY 55 MPH I HAD A SEVERE VIBRATION (DEATH WOBBLE) IN THE FRONT OF MY JEEP. IT IS 2018 WITH LESS THAN 4,000 MILES. IT HAS HAPPENED SEVERAL TIMES AND I HAVE TAKEN IT TO JEEP BUT THEY WERE UNABLE TO RECREATE IT.
Corrective Action:
WHILE DRIVING AT APPROXIMATELY 55 MPH I HAD A SEVERE VIBRATION (DEATH WOBBLE) IN THE FRONT OF MY JEEP. IT IS 2018 WITH LESS THAN 4,000 MILES. IT HAS HAPPENED SEVERAL TIMES AND I HAVE TAKEN IT TO JEEP BUT THEY WERE UNABLE TO RECREATE IT.
Additional Notes:
WHILE DRIVING AT APPROXIMATELY 55 MPH I HAD A SEVERE VIBRATION (DEATH WOBBLE) IN THE FRONT OF MY JEEP. IT IS 2018 WITH LESS THAN 4,000 MILES. IT HAS HAPPENED SEVERAL TIMES AND I HAVE TAKEN IT TO JEEP BUT THEY WERE UNABLE TO RECREATE IT.
Mfg Campaign: 11312210
Recall Date: Feb 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING AT HIGHWAY SPEEDS, A SMALL BUMP IN THE ROAD WILL CAUSE THE STEERING COLUMN TO SHAKE EXCESSIVELY ALONG WITH THE FRONT WHEELS GOING INTO A SEVERE WOBBLE. THIS WOBBLE WILL NOT STOP UNTIL THE VEHICLE SLOWS DOWN UNDER 15 MPH.
Corrective Action:
WHILE DRIVING AT HIGHWAY SPEEDS, A SMALL BUMP IN THE ROAD WILL CAUSE THE STEERING COLUMN TO SHAKE EXCESSIVELY ALONG WITH THE FRONT WHEELS GOING INTO A SEVERE WOBBLE. THIS WOBBLE WILL NOT STOP UNTIL THE VEHICLE SLOWS DOWN UNDER 15 MPH.
Additional Notes:
WHILE DRIVING AT HIGHWAY SPEEDS, A SMALL BUMP IN THE ROAD WILL CAUSE THE STEERING COLUMN TO SHAKE EXCESSIVELY ALONG WITH THE FRONT WHEELS GOING INTO A SEVERE WOBBLE. THIS WOBBLE WILL NOT STOP UNTIL THE VEHICLE SLOWS DOWN UNDER 15 MPH.
Mfg Campaign: 11312146
Recall Date: Feb 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
RADIATOR LEAK (FAILURE). JEEP DEALER CONFIRMED AND REPAIR IS IN PROCESS.
Corrective Action:
RADIATOR LEAK (FAILURE). JEEP DEALER CONFIRMED AND REPAIR IS IN PROCESS.
Additional Notes:
RADIATOR LEAK (FAILURE). JEEP DEALER CONFIRMED AND REPAIR IS IN PROCESS.
Mfg Campaign: 11311540
Recall Date: Feb 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
LOUD "CLANKING" NOISE COMING FROM REAR OF VEHICLE WHEN ACCELERATING FROM DEAD STOP AND LIGHTLY ACCELERATING FROM 5MPH.
Corrective Action:
LOUD "CLANKING" NOISE COMING FROM REAR OF VEHICLE WHEN ACCELERATING FROM DEAD STOP AND LIGHTLY ACCELERATING FROM 5MPH.
Additional Notes:
LOUD "CLANKING" NOISE COMING FROM REAR OF VEHICLE WHEN ACCELERATING FROM DEAD STOP AND LIGHTLY ACCELERATING FROM 5MPH.
Mfg Campaign: 11311541
Recall Date: Feb 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
IN JULY OF 19 I PURCHASED MY 2018 JEEP WRANGLER SPORT S 4DR FROM A LOCAL DEALERSHIP. ABOUT 1000 MILES INTO OWNERSHIP I BEGAN NOTICING LOOSE STEERING WITH EXCESSIVE PLAY. I TOOK THE JEEP IN FOR SERVICE AND A FLASH TSB WAS PERFORMED, THE PROBLEM WAS BETTER, BUT STILL PRESENT. AT THE SAME TIME I WAS ALSO PART OF THE WELD RECALL NO REPAIR NEEDED. I STARTED NOTICING SHUTTERING AT HIGHWAY SPEEDS AFTER HITTING BUMPS. I HAD THE SUSPENSION CHECKED WHEN I WENT IN FOR THE SECOND WELD RECALL NOTICE ON MY JEEP IN 01/19, IT WAS OK ACCORDING TO THE DEALERSHIP. 02/19 I EXPERIENCED EXCESSIVE VIBRATION/SHUTTERING OF THE FRONTEND AFTER HITTING A BUMP AT HIGHWAY SPEEDS. DID NOT STOP UNTIL I SLOWED TO ABOUT 40MPH. TOOK TO DEALERSHIP, AN UPGRADED STEERING DAMPENER WAS PLACED ON THE VEHICLE. SHUTTERING CONTINUED. 10/19 SHUTTERING GETS WORSE. WHILE DRIVING ABOUT 55MPH STEERING LOCKS UP ON A CURVE TWO TIMES, LIKE THE POWER STEERING DROPPED FOR A COUPLE SECONDS THEN RETURNED. TAKEN TO THE SHOP, DAMPENER REPLACED AGAIN, CANT DUPLICATE LOCK UP. I CONTACTED JEEP CARES AND FCA. 11/19 VEHICLE IS TAKEN TO THE SHOP AGAIN FOR 2 WEEKS. SHOP ACKNOWLEDGES STEERING IS LOOSER THAN IT SHOULD BE. STEERING GEAR IS REPLACED. AFTER GETTING VEHICLE BACK STEERING IS TIGHT BUT NOW WANDERING ALL OVER THE PLACE, CANT KEEP JEEP IN A STRAIGHT LINE ESPECIALLY AT HIGH SPEED. 12/19 VEHICLE IS TAKEN BACK TO SHOP ALIGNMENT IS PERFORMED. AFTER A COUPLE HUNDRED MILES I NOTICE STEERING IS LOOSE AND THERE IS A DEAD SPOT IN THE STEERING AGAIN. I RELAY THIS TO FCA. 01/19 FCA REGIONAL TECH DRIVES VEHICLE, SAYS ITS DRIVING AS DESIGNED, CHECKS ALIGNMENT AND ADJUSTS CASTER. PROBLEMS WITH LOOSE STEERING AND DEADSPOT PERSIST. JEEPS DEGREE OF WANDERING DEPENDS ON CONDITIONS SEEMS EVEN MORE DIFFICULT TO OPERATE ON WINDY DAYS THAN IT WAS BEFORE STEERING GEAR CHANGE. TAKES CONSTANT CORRECTIONS TO KEEP IT GOING STRAIGHT.
Corrective Action:
IN JULY OF 19 I PURCHASED MY 2018 JEEP WRANGLER SPORT S 4DR FROM A LOCAL DEALERSHIP. ABOUT 1000 MILES INTO OWNERSHIP I BEGAN NOTICING LOOSE STEERING WITH EXCESSIVE PLAY. I TOOK THE JEEP IN FOR SERVICE AND A FLASH TSB WAS PERFORMED, THE PROBLEM WAS BETTER, BUT STILL PRESENT. AT THE SAME TIME I WAS ALSO PART OF THE WELD RECALL NO REPAIR NEEDED. I STARTED NOTICING SHUTTERING AT HIGHWAY SPEEDS AFTER HITTING BUMPS. I HAD THE SUSPENSION CHECKED WHEN I WENT IN FOR THE SECOND WELD RECALL NOTICE ON MY JEEP IN 01/19, IT WAS OK ACCORDING TO THE DEALERSHIP. 02/19 I EXPERIENCED EXCESSIVE VIBRATION/SHUTTERING OF THE FRONTEND AFTER HITTING A BUMP AT HIGHWAY SPEEDS. DID NOT STOP UNTIL I SLOWED TO ABOUT 40MPH. TOOK TO DEALERSHIP, AN UPGRADED STEERING DAMPENER WAS PLACED ON THE VEHICLE. SHUTTERING CONTINUED. 10/19 SHUTTERING GETS WORSE. WHILE DRIVING ABOUT 55MPH STEERING LOCKS UP ON A CURVE TWO TIMES, LIKE THE POWER STEERING DROPPED FOR A COUPLE SECONDS THEN RETURNED. TAKEN TO THE SHOP, DAMPENER REPLACED AGAIN, CANT DUPLICATE LOCK UP. I CONTACTED JEEP CARES AND FCA. 11/19 VEHICLE IS TAKEN TO THE SHOP AGAIN FOR 2 WEEKS. SHOP ACKNOWLEDGES STEERING IS LOOSER THAN IT SHOULD BE. STEERING GEAR IS REPLACED. AFTER GETTING VEHICLE BACK STEERING IS TIGHT BUT NOW WANDERING ALL OVER THE PLACE, CANT KEEP JEEP IN A STRAIGHT LINE ESPECIALLY AT HIGH SPEED. 12/19 VEHICLE IS TAKEN BACK TO SHOP ALIGNMENT IS PERFORMED. AFTER A COUPLE HUNDRED MILES I NOTICE STEERING IS LOOSE AND THERE IS A DEAD SPOT IN THE STEERING AGAIN. I RELAY THIS TO FCA. 01/19 FCA REGIONAL TECH DRIVES VEHICLE, SAYS ITS DRIVING AS DESIGNED, CHECKS ALIGNMENT AND ADJUSTS CASTER. PROBLEMS WITH LOOSE STEERING AND DEADSPOT PERSIST. JEEPS DEGREE OF WANDERING DEPENDS ON CONDITIONS SEEMS EVEN MORE DIFFICULT TO OPERATE ON WINDY DAYS THAN IT WAS BEFORE STEERING GEAR CHANGE. TAKES CONSTANT CORRECTIONS TO KEEP IT GOING STRAIGHT.
Additional Notes:
IN JULY OF 19 I PURCHASED MY 2018 JEEP WRANGLER SPORT S 4DR FROM A LOCAL DEALERSHIP. ABOUT 1000 MILES INTO OWNERSHIP I BEGAN NOTICING LOOSE STEERING WITH EXCESSIVE PLAY. I TOOK THE JEEP IN FOR SERVICE AND A FLASH TSB WAS PERFORMED, THE PROBLEM WAS BETTER, BUT STILL PRESENT. AT THE SAME TIME I WAS ALSO PART OF THE WELD RECALL NO REPAIR NEEDED. I STARTED NOTICING SHUTTERING AT HIGHWAY SPEEDS AFTER HITTING BUMPS. I HAD THE SUSPENSION CHECKED WHEN I WENT IN FOR THE SECOND WELD RECALL NOTICE ON MY JEEP IN 01/19, IT WAS OK ACCORDING TO THE DEALERSHIP. 02/19 I EXPERIENCED EXCESSIVE VIBRATION/SHUTTERING OF THE FRONTEND AFTER HITTING A BUMP AT HIGHWAY SPEEDS. DID NOT STOP UNTIL I SLOWED TO ABOUT 40MPH. TOOK TO DEALERSHIP, AN UPGRADED STEERING DAMPENER WAS PLACED ON THE VEHICLE. SHUTTERING CONTINUED. 10/19 SHUTTERING GETS WORSE. WHILE DRIVING ABOUT 55MPH STEERING LOCKS UP ON A CURVE TWO TIMES, LIKE THE POWER STEERING DROPPED FOR A COUPLE SECONDS THEN RETURNED. TAKEN TO THE SHOP, DAMPENER REPLACED AGAIN, CANT DUPLICATE LOCK UP. I CONTACTED JEEP CARES AND FCA. 11/19 VEHICLE IS TAKEN TO THE SHOP AGAIN FOR 2 WEEKS. SHOP ACKNOWLEDGES STEERING IS LOOSER THAN IT SHOULD BE. STEERING GEAR IS REPLACED. AFTER GETTING VEHICLE BACK STEERING IS TIGHT BUT NOW WANDERING ALL OVER THE PLACE, CANT KEEP JEEP IN A STRAIGHT LINE ESPECIALLY AT HIGH SPEED. 12/19 VEHICLE IS TAKEN BACK TO SHOP ALIGNMENT IS PERFORMED. AFTER A COUPLE HUNDRED MILES I NOTICE STEERING IS LOOSE AND THERE IS A DEAD SPOT IN THE STEERING AGAIN. I RELAY THIS TO FCA. 01/19 FCA REGIONAL TECH DRIVES VEHICLE, SAYS ITS DRIVING AS DESIGNED, CHECKS ALIGNMENT AND ADJUSTS CASTER. PROBLEMS WITH LOOSE STEERING AND DEADSPOT PERSIST. JEEPS DEGREE OF WANDERING DEPENDS ON CONDITIONS SEEMS EVEN MORE DIFFICULT TO OPERATE ON WINDY DAYS THAN IT WAS BEFORE STEERING GEAR CHANGE. TAKES CONSTANT CORRECTIONS TO KEEP IT GOING STRAIGHT.
Mfg Campaign: 11310997
Recall Date: Feb 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE WENT OVER A BUMP IN THE ROAD AND BECAME DIFFICULT TO CONTROL. THE CONTACT STATED THAT THERE WAS NO WARNING BEFORE, DURING OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO RANDY MARION CHRYSLER DODGE JEEP RAM 2000 US-421, WILKESBORO, NC 28697 WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE STEERING DAMPER. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD 7630 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027, WHERE THE STEERING DAMPER WAS REPLACED A SECOND TIME HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD, WHERE THE VEHICLE WAS TEST DRIVEN BY A TECHNICIAN. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. ON ANOTHER OCCASION WHILE MERGING INTO TRAFFIC AT 55 MPH, THE VEHICLE FISHTAILED. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND DROVE BACK TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE WENT OVER A BUMP IN THE ROAD AND BECAME DIFFICULT TO CONTROL. THE CONTACT STATED THAT THERE WAS NO WARNING BEFORE, DURING OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO RANDY MARION CHRYSLER DODGE JEEP RAM 2000 US-421, WILKESBORO, NC 28697 WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE STEERING DAMPER. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD 7630 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027, WHERE THE STEERING DAMPER WAS REPLACED A SECOND TIME HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD, WHERE THE VEHICLE WAS TEST DRIVEN BY A TECHNICIAN. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. ON ANOTHER OCCASION WHILE MERGING INTO TRAFFIC AT 55 MPH, THE VEHICLE FISHTAILED. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND DROVE BACK TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE WENT OVER A BUMP IN THE ROAD AND BECAME DIFFICULT TO CONTROL. THE CONTACT STATED THAT THERE WAS NO WARNING BEFORE, DURING OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO RANDY MARION CHRYSLER DODGE JEEP RAM 2000 US-421, WILKESBORO, NC 28697 WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE STEERING DAMPER. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD 7630 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027, WHERE THE STEERING DAMPER WAS REPLACED A SECOND TIME HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD, WHERE THE VEHICLE WAS TEST DRIVEN BY A TECHNICIAN. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. ON ANOTHER OCCASION WHILE MERGING INTO TRAFFIC AT 55 MPH, THE VEHICLE FISHTAILED. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND DROVE BACK TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11310381
Recall Date: Feb 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE WENT OVER A BUMP IN THE ROAD AND BECAME DIFFICULT TO CONTROL. THE CONTACT STATED THAT THERE WAS NO WARNING BEFORE, DURING OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO RANDY MARION CHRYSLER DODGE JEEP RAM 2000 US-421, WILKESBORO, NC 28697 WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE STEERING DAMPER. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD 7630 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027, WHERE THE STEERING DAMPER WAS REPLACED A SECOND TIME HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD, WHERE THE VEHICLE WAS TEST DRIVEN BY A TECHNICIAN. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. ON ANOTHER OCCASION WHILE MERGING INTO TRAFFIC AT 55 MPH, THE VEHICLE FISHTAILED. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND DROVE BACK TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE WENT OVER A BUMP IN THE ROAD AND BECAME DIFFICULT TO CONTROL. THE CONTACT STATED THAT THERE WAS NO WARNING BEFORE, DURING OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO RANDY MARION CHRYSLER DODGE JEEP RAM 2000 US-421, WILKESBORO, NC 28697 WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE STEERING DAMPER. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD 7630 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027, WHERE THE STEERING DAMPER WAS REPLACED A SECOND TIME HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD, WHERE THE VEHICLE WAS TEST DRIVEN BY A TECHNICIAN. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. ON ANOTHER OCCASION WHILE MERGING INTO TRAFFIC AT 55 MPH, THE VEHICLE FISHTAILED. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND DROVE BACK TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE WENT OVER A BUMP IN THE ROAD AND BECAME DIFFICULT TO CONTROL. THE CONTACT STATED THAT THERE WAS NO WARNING BEFORE, DURING OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO RANDY MARION CHRYSLER DODGE JEEP RAM 2000 US-421, WILKESBORO, NC 28697 WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE STEERING DAMPER. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD 7630 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027, WHERE THE STEERING DAMPER WAS REPLACED A SECOND TIME HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD, WHERE THE VEHICLE WAS TEST DRIVEN BY A TECHNICIAN. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. ON ANOTHER OCCASION WHILE MERGING INTO TRAFFIC AT 55 MPH, THE VEHICLE FISHTAILED. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND DROVE BACK TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11310381
Recall Date: Feb 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
REAR LOWER CONTROL ARM MOUNT/ TRACK BAR MOUNT FAILED. APPEARED TO HAVE ONLY HALF OF THE MOUNT WELDED IN A MANUFACTURING DEFECT. QUALITY CONTROL ISSUE.*DT CONSUMER HEARD A CLUNK/KNOCKING NOISE COMING FROM THE REAR OF THE VEHICLE. THE RIGHT REAR LOWER CONTROL ARM BRACKET HAD SEPARATED FROM THE FRAME. MANUFACTURER STATED THAT THE CAUSE OF THE SEPARATION WAS THAT THE RIGHT REAR LOWER CONTROL ARM BRACKET INBOARD WELD WAS COMPLETELY OFF-SEAM. MANUFACTURER REPAIRED VEHICLE ON 2/5/2020. *DL
Corrective Action:
REAR LOWER CONTROL ARM MOUNT/ TRACK BAR MOUNT FAILED. APPEARED TO HAVE ONLY HALF OF THE MOUNT WELDED IN A MANUFACTURING DEFECT. QUALITY CONTROL ISSUE.*DT CONSUMER HEARD A CLUNK/KNOCKING NOISE COMING FROM THE REAR OF THE VEHICLE. THE RIGHT REAR LOWER CONTROL ARM BRACKET HAD SEPARATED FROM THE FRAME. MANUFACTURER STATED THAT THE CAUSE OF THE SEPARATION WAS THAT THE RIGHT REAR LOWER CONTROL ARM BRACKET INBOARD WELD WAS COMPLETELY OFF-SEAM. MANUFACTURER REPAIRED VEHICLE ON 2/5/2020. *DL
Additional Notes:
REAR LOWER CONTROL ARM MOUNT/ TRACK BAR MOUNT FAILED. APPEARED TO HAVE ONLY HALF OF THE MOUNT WELDED IN A MANUFACTURING DEFECT. QUALITY CONTROL ISSUE.*DT CONSUMER HEARD A CLUNK/KNOCKING NOISE COMING FROM THE REAR OF THE VEHICLE. THE RIGHT REAR LOWER CONTROL ARM BRACKET HAD SEPARATED FROM THE FRAME. MANUFACTURER STATED THAT THE CAUSE OF THE SEPARATION WAS THAT THE RIGHT REAR LOWER CONTROL ARM BRACKET INBOARD WELD WAS COMPLETELY OFF-SEAM. MANUFACTURER REPAIRED VEHICLE ON 2/5/2020. *DL
Mfg Campaign: 11309798
Recall Date: Feb 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING OUR 2018 WRANGLER JL IN 20-30 DEGREE TEMPERATURE THE STEERING ASSIST LOCKED UP, CAUSING MY WIFE TO DRIVE THE VEHICLE OFF OF THE ROAD WHILE IN A SLOW SWEEPING CURVE. AFTER A SECOND OR TWO THE STEERING RE-ENGAGED AS SHE WAS TRYING TO STEER BACK ONTO THE ROAD AND SHE SUDDENLY VEERED BACK ONTO THE ROAD. A FEW SECONDS LATER IT HAPPENED AGAIN. FORTUNATELY NOTHING WAS STRUCK AND NO ONE WAS INJURED. AFTER THE VEHICLE CONTINUED TO WARM UP THE LOCKUP DID NOT OCCUR AGAIN. THIS WAS 3 WEEKS AGO. TWO DAYS AGO, WHILE STARTING OUT DRIVING IN MID 30 DEGREE TEMPERATURES THE STEERING AGAIN LOCKED UP FOR ABOUT A SECOND BEFORE REENGAGING. ALL INSTANCES OCCURRED AFTER THE JEEP WAS SITTING OUTSIDE IN THE COLD AND STARTED FOR THE FIRST TIME THAT DAY. BOTH EVENTS OCCURRED WITHIN THE FIRST 4-5 MINUTES OF DRIVING AT SPEEDS IN THE 45-50MPH RANGE WHILE MAKING TURNS TO THE WHEEL. THE BIG DANGER HERE IS THAT IF THE VEHICLE IS IN A TURN AND THE STEERING GOES OUT, THE DRIVER COULD TRY AND TURN HARD ON THE STEERING WHEEL TO REGAIN CONTROL AND IF THE STEERING ASSIST KICKS BACK IN, AN OVERSTEER SITUATION COULD OCCUR CAUSING THE VEHICLE TO ROLL OVER OR CROSS OVER INTO ONCOMING TRAFFIC. FCA HAS ALREADY ISSUED A TSB FOR THE POSSIBLE PROBLEM (08-092-18) WHICH I WILL NOW CONTACT MY LOCAL DEALER TO SEE IF THEY WILL INVESTIGATE.
Corrective Action:
WHILE DRIVING OUR 2018 WRANGLER JL IN 20-30 DEGREE TEMPERATURE THE STEERING ASSIST LOCKED UP, CAUSING MY WIFE TO DRIVE THE VEHICLE OFF OF THE ROAD WHILE IN A SLOW SWEEPING CURVE. AFTER A SECOND OR TWO THE STEERING RE-ENGAGED AS SHE WAS TRYING TO STEER BACK ONTO THE ROAD AND SHE SUDDENLY VEERED BACK ONTO THE ROAD. A FEW SECONDS LATER IT HAPPENED AGAIN. FORTUNATELY NOTHING WAS STRUCK AND NO ONE WAS INJURED. AFTER THE VEHICLE CONTINUED TO WARM UP THE LOCKUP DID NOT OCCUR AGAIN. THIS WAS 3 WEEKS AGO. TWO DAYS AGO, WHILE STARTING OUT DRIVING IN MID 30 DEGREE TEMPERATURES THE STEERING AGAIN LOCKED UP FOR ABOUT A SECOND BEFORE REENGAGING. ALL INSTANCES OCCURRED AFTER THE JEEP WAS SITTING OUTSIDE IN THE COLD AND STARTED FOR THE FIRST TIME THAT DAY. BOTH EVENTS OCCURRED WITHIN THE FIRST 4-5 MINUTES OF DRIVING AT SPEEDS IN THE 45-50MPH RANGE WHILE MAKING TURNS TO THE WHEEL. THE BIG DANGER HERE IS THAT IF THE VEHICLE IS IN A TURN AND THE STEERING GOES OUT, THE DRIVER COULD TRY AND TURN HARD ON THE STEERING WHEEL TO REGAIN CONTROL AND IF THE STEERING ASSIST KICKS BACK IN, AN OVERSTEER SITUATION COULD OCCUR CAUSING THE VEHICLE TO ROLL OVER OR CROSS OVER INTO ONCOMING TRAFFIC. FCA HAS ALREADY ISSUED A TSB FOR THE POSSIBLE PROBLEM (08-092-18) WHICH I WILL NOW CONTACT MY LOCAL DEALER TO SEE IF THEY WILL INVESTIGATE.
Additional Notes:
WHILE DRIVING OUR 2018 WRANGLER JL IN 20-30 DEGREE TEMPERATURE THE STEERING ASSIST LOCKED UP, CAUSING MY WIFE TO DRIVE THE VEHICLE OFF OF THE ROAD WHILE IN A SLOW SWEEPING CURVE. AFTER A SECOND OR TWO THE STEERING RE-ENGAGED AS SHE WAS TRYING TO STEER BACK ONTO THE ROAD AND SHE SUDDENLY VEERED BACK ONTO THE ROAD. A FEW SECONDS LATER IT HAPPENED AGAIN. FORTUNATELY NOTHING WAS STRUCK AND NO ONE WAS INJURED. AFTER THE VEHICLE CONTINUED TO WARM UP THE LOCKUP DID NOT OCCUR AGAIN. THIS WAS 3 WEEKS AGO. TWO DAYS AGO, WHILE STARTING OUT DRIVING IN MID 30 DEGREE TEMPERATURES THE STEERING AGAIN LOCKED UP FOR ABOUT A SECOND BEFORE REENGAGING. ALL INSTANCES OCCURRED AFTER THE JEEP WAS SITTING OUTSIDE IN THE COLD AND STARTED FOR THE FIRST TIME THAT DAY. BOTH EVENTS OCCURRED WITHIN THE FIRST 4-5 MINUTES OF DRIVING AT SPEEDS IN THE 45-50MPH RANGE WHILE MAKING TURNS TO THE WHEEL. THE BIG DANGER HERE IS THAT IF THE VEHICLE IS IN A TURN AND THE STEERING GOES OUT, THE DRIVER COULD TRY AND TURN HARD ON THE STEERING WHEEL TO REGAIN CONTROL AND IF THE STEERING ASSIST KICKS BACK IN, AN OVERSTEER SITUATION COULD OCCUR CAUSING THE VEHICLE TO ROLL OVER OR CROSS OVER INTO ONCOMING TRAFFIC. FCA HAS ALREADY ISSUED A TSB FOR THE POSSIBLE PROBLEM (08-092-18) WHICH I WILL NOW CONTACT MY LOCAL DEALER TO SEE IF THEY WILL INVESTIGATE.
Mfg Campaign: 11309548
Recall Date: Feb 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WE BOUGHT THIS VEHICLE FROM HOFFER JEEP IN TOPEKA, KS. THE VEHICLE WAS WON BUY A PERSON AT A CASINO EVENT SO WE ARE THE 2ND OWNER. THE VEHICLE HAD, I BELIEVE UNDER 2K MILES, UPON OUR PURCHASE. SINCE, WE HAVE OWNED THE VEHICLE IT HAS CONSISTENTLY HAD A "DEATH WOBBLE". I SIMPLY CANNOT COUNT HOW MANY TIMES AT OR UNDER MANDATED HIGHWAY SPEEDS THIS VEHICLE HAS ENTERED A 'DEATH WOBBLE". THE MOST RECENT WAS FROM RETURNING FROM MANHATTAN KS TO KANSAS CITY THE VEHICLE ENTERED A "DEATH WOBBLE" NO LESS THAN 4 TIMES. THE LAST TIME I WAS DRIVING 5 MILES UNDER THE 75MPH SPEED LIMIT WHEN HITTING SOME ROAD CHATTER, NOTHING SIGNIFICANT, CAUSED UNCONTROLLABLE CHATTER IN FRONT WHEELS, AXLE, GENERATING STRONG VIBRATION THROUGH THE STEERING COLUMN AND WHEEL. I RELEASED THE ACCELERATOR AND THE VEHICLE CAME OUT OF THE "DEATH WOBBLE" AT 27MPH, ON AN INCREDIBLY BUSY HIGHWAY. THIS WAS/IS UNSAFE AT HIGHWAY SPEEDS. THE DANGERS IT CAUSED COULD HAVE BEEN CATASTROPHIC IN NATURE AND NEED TO BE ADDRESSED BEFORE SOMEONE IS KILLED. THIS VEHICLE IS STOCK AND HAS NOT HAD ITS SUSPENSION, TIRES, ETC., ADJUSTED OR MANIPULATED IN ANY SHAPE, FASHION, OR FORM. PLEASE ADVISE ON HOW THIS MATTER SHOULD BE DEALT WITH GOING FORWARD? THANKS
Corrective Action:
WE BOUGHT THIS VEHICLE FROM HOFFER JEEP IN TOPEKA, KS. THE VEHICLE WAS WON BUY A PERSON AT A CASINO EVENT SO WE ARE THE 2ND OWNER. THE VEHICLE HAD, I BELIEVE UNDER 2K MILES, UPON OUR PURCHASE. SINCE, WE HAVE OWNED THE VEHICLE IT HAS CONSISTENTLY HAD A "DEATH WOBBLE". I SIMPLY CANNOT COUNT HOW MANY TIMES AT OR UNDER MANDATED HIGHWAY SPEEDS THIS VEHICLE HAS ENTERED A 'DEATH WOBBLE". THE MOST RECENT WAS FROM RETURNING FROM MANHATTAN KS TO KANSAS CITY THE VEHICLE ENTERED A "DEATH WOBBLE" NO LESS THAN 4 TIMES. THE LAST TIME I WAS DRIVING 5 MILES UNDER THE 75MPH SPEED LIMIT WHEN HITTING SOME ROAD CHATTER, NOTHING SIGNIFICANT, CAUSED UNCONTROLLABLE CHATTER IN FRONT WHEELS, AXLE, GENERATING STRONG VIBRATION THROUGH THE STEERING COLUMN AND WHEEL. I RELEASED THE ACCELERATOR AND THE VEHICLE CAME OUT OF THE "DEATH WOBBLE" AT 27MPH, ON AN INCREDIBLY BUSY HIGHWAY. THIS WAS/IS UNSAFE AT HIGHWAY SPEEDS. THE DANGERS IT CAUSED COULD HAVE BEEN CATASTROPHIC IN NATURE AND NEED TO BE ADDRESSED BEFORE SOMEONE IS KILLED. THIS VEHICLE IS STOCK AND HAS NOT HAD ITS SUSPENSION, TIRES, ETC., ADJUSTED OR MANIPULATED IN ANY SHAPE, FASHION, OR FORM. PLEASE ADVISE ON HOW THIS MATTER SHOULD BE DEALT WITH GOING FORWARD? THANKS
Additional Notes:
WE BOUGHT THIS VEHICLE FROM HOFFER JEEP IN TOPEKA, KS. THE VEHICLE WAS WON BUY A PERSON AT A CASINO EVENT SO WE ARE THE 2ND OWNER. THE VEHICLE HAD, I BELIEVE UNDER 2K MILES, UPON OUR PURCHASE. SINCE, WE HAVE OWNED THE VEHICLE IT HAS CONSISTENTLY HAD A "DEATH WOBBLE". I SIMPLY CANNOT COUNT HOW MANY TIMES AT OR UNDER MANDATED HIGHWAY SPEEDS THIS VEHICLE HAS ENTERED A 'DEATH WOBBLE". THE MOST RECENT WAS FROM RETURNING FROM MANHATTAN KS TO KANSAS CITY THE VEHICLE ENTERED A "DEATH WOBBLE" NO LESS THAN 4 TIMES. THE LAST TIME I WAS DRIVING 5 MILES UNDER THE 75MPH SPEED LIMIT WHEN HITTING SOME ROAD CHATTER, NOTHING SIGNIFICANT, CAUSED UNCONTROLLABLE CHATTER IN FRONT WHEELS, AXLE, GENERATING STRONG VIBRATION THROUGH THE STEERING COLUMN AND WHEEL. I RELEASED THE ACCELERATOR AND THE VEHICLE CAME OUT OF THE "DEATH WOBBLE" AT 27MPH, ON AN INCREDIBLY BUSY HIGHWAY. THIS WAS/IS UNSAFE AT HIGHWAY SPEEDS. THE DANGERS IT CAUSED COULD HAVE BEEN CATASTROPHIC IN NATURE AND NEED TO BE ADDRESSED BEFORE SOMEONE IS KILLED. THIS VEHICLE IS STOCK AND HAS NOT HAD ITS SUSPENSION, TIRES, ETC., ADJUSTED OR MANIPULATED IN ANY SHAPE, FASHION, OR FORM. PLEASE ADVISE ON HOW THIS MATTER SHOULD BE DEALT WITH GOING FORWARD? THANKS
Mfg Campaign: 11309558
Recall Date: Feb 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WE BOUGHT THIS VEHICLE FROM HOFFER JEEP IN TOPEKA, KS. THE VEHICLE WAS WON BUY A PERSON AT A CASINO EVENT SO WE ARE THE 2ND OWNER. THE VEHICLE HAD, I BELIEVE UNDER 2K MILES, UPON OUR PURCHASE. SINCE, WE HAVE OWNED THE VEHICLE IT HAS CONSISTENTLY HAD A "DEATH WOBBLE". I SIMPLY CANNOT COUNT HOW MANY TIMES AT OR UNDER MANDATED HIGHWAY SPEEDS THIS VEHICLE HAS ENTERED A 'DEATH WOBBLE". THE MOST RECENT WAS FROM RETURNING FROM MANHATTAN KS TO KANSAS CITY THE VEHICLE ENTERED A "DEATH WOBBLE" NO LESS THAN 4 TIMES. THE LAST TIME I WAS DRIVING 5 MILES UNDER THE 75MPH SPEED LIMIT WHEN HITTING SOME ROAD CHATTER, NOTHING SIGNIFICANT, CAUSED UNCONTROLLABLE CHATTER IN FRONT WHEELS, AXLE, GENERATING STRONG VIBRATION THROUGH THE STEERING COLUMN AND WHEEL. I RELEASED THE ACCELERATOR AND THE VEHICLE CAME OUT OF THE "DEATH WOBBLE" AT 27MPH, ON AN INCREDIBLY BUSY HIGHWAY. THIS WAS/IS UNSAFE AT HIGHWAY SPEEDS. THE DANGERS IT CAUSED COULD HAVE BEEN CATASTROPHIC IN NATURE AND NEED TO BE ADDRESSED BEFORE SOMEONE IS KILLED. THIS VEHICLE IS STOCK AND HAS NOT HAD ITS SUSPENSION, TIRES, ETC., ADJUSTED OR MANIPULATED IN ANY SHAPE, FASHION, OR FORM. PLEASE ADVISE ON HOW THIS MATTER SHOULD BE DEALT WITH GOING FORWARD? THANKS
Corrective Action:
WE BOUGHT THIS VEHICLE FROM HOFFER JEEP IN TOPEKA, KS. THE VEHICLE WAS WON BUY A PERSON AT A CASINO EVENT SO WE ARE THE 2ND OWNER. THE VEHICLE HAD, I BELIEVE UNDER 2K MILES, UPON OUR PURCHASE. SINCE, WE HAVE OWNED THE VEHICLE IT HAS CONSISTENTLY HAD A "DEATH WOBBLE". I SIMPLY CANNOT COUNT HOW MANY TIMES AT OR UNDER MANDATED HIGHWAY SPEEDS THIS VEHICLE HAS ENTERED A 'DEATH WOBBLE". THE MOST RECENT WAS FROM RETURNING FROM MANHATTAN KS TO KANSAS CITY THE VEHICLE ENTERED A "DEATH WOBBLE" NO LESS THAN 4 TIMES. THE LAST TIME I WAS DRIVING 5 MILES UNDER THE 75MPH SPEED LIMIT WHEN HITTING SOME ROAD CHATTER, NOTHING SIGNIFICANT, CAUSED UNCONTROLLABLE CHATTER IN FRONT WHEELS, AXLE, GENERATING STRONG VIBRATION THROUGH THE STEERING COLUMN AND WHEEL. I RELEASED THE ACCELERATOR AND THE VEHICLE CAME OUT OF THE "DEATH WOBBLE" AT 27MPH, ON AN INCREDIBLY BUSY HIGHWAY. THIS WAS/IS UNSAFE AT HIGHWAY SPEEDS. THE DANGERS IT CAUSED COULD HAVE BEEN CATASTROPHIC IN NATURE AND NEED TO BE ADDRESSED BEFORE SOMEONE IS KILLED. THIS VEHICLE IS STOCK AND HAS NOT HAD ITS SUSPENSION, TIRES, ETC., ADJUSTED OR MANIPULATED IN ANY SHAPE, FASHION, OR FORM. PLEASE ADVISE ON HOW THIS MATTER SHOULD BE DEALT WITH GOING FORWARD? THANKS
Additional Notes:
WE BOUGHT THIS VEHICLE FROM HOFFER JEEP IN TOPEKA, KS. THE VEHICLE WAS WON BUY A PERSON AT A CASINO EVENT SO WE ARE THE 2ND OWNER. THE VEHICLE HAD, I BELIEVE UNDER 2K MILES, UPON OUR PURCHASE. SINCE, WE HAVE OWNED THE VEHICLE IT HAS CONSISTENTLY HAD A "DEATH WOBBLE". I SIMPLY CANNOT COUNT HOW MANY TIMES AT OR UNDER MANDATED HIGHWAY SPEEDS THIS VEHICLE HAS ENTERED A 'DEATH WOBBLE". THE MOST RECENT WAS FROM RETURNING FROM MANHATTAN KS TO KANSAS CITY THE VEHICLE ENTERED A "DEATH WOBBLE" NO LESS THAN 4 TIMES. THE LAST TIME I WAS DRIVING 5 MILES UNDER THE 75MPH SPEED LIMIT WHEN HITTING SOME ROAD CHATTER, NOTHING SIGNIFICANT, CAUSED UNCONTROLLABLE CHATTER IN FRONT WHEELS, AXLE, GENERATING STRONG VIBRATION THROUGH THE STEERING COLUMN AND WHEEL. I RELEASED THE ACCELERATOR AND THE VEHICLE CAME OUT OF THE "DEATH WOBBLE" AT 27MPH, ON AN INCREDIBLY BUSY HIGHWAY. THIS WAS/IS UNSAFE AT HIGHWAY SPEEDS. THE DANGERS IT CAUSED COULD HAVE BEEN CATASTROPHIC IN NATURE AND NEED TO BE ADDRESSED BEFORE SOMEONE IS KILLED. THIS VEHICLE IS STOCK AND HAS NOT HAD ITS SUSPENSION, TIRES, ETC., ADJUSTED OR MANIPULATED IN ANY SHAPE, FASHION, OR FORM. PLEASE ADVISE ON HOW THIS MATTER SHOULD BE DEALT WITH GOING FORWARD? THANKS
Mfg Campaign: 11309558
Recall Date: Feb 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
DRIVING AT HIGHWAY SPEEDS THE VEHICLES STEERING IS DANGEROUS AND IT BECOMES MORE PRONOUNCED IN THE WIND AND IN THE RAIN. IT DRIFTS DANGEROUSLY AND WHEN TRYING TO CORRECT THE DRIFT THE STEERING IS NOT VERY RESPONSIVE SINCE IT HAS WAY TOO MUCH PLAY SO YOU BEGIN TO OVER CORRECT CAUSING EVEN MORE ISSUES. IN THE RAIN THE VEHICLE HAS THE FEEL AS IF IT'S HYDROPLANING AND THE IMPACT FROM THE WETS ROADS AND PUDDLES CAUSES THE VEHICLE TO DRIFT EVEN MORE. I FOUND THAT MANY PEOPLE HAVE RECEIVED REPLACEMENTS OF THE 1.STEERING BOX (68259507AE) 2.THE DAMPER (RECALL 77072360) 3.TRACK BAR (68394087AA) ALL OF THESE PARTS HAVE BEEN UPGRADED BY MOPAR AND I'M GUESSING THAT WAS FOR OBVIOUS REASONS BUT MY DEALERSHIP AND CUSTOMER SERVICE AT JEEP/CHRYSLER REFUSE TO ACKNOWLEDGE THERE IS A PROBLEM YET THE PROBLEM PERSISTS. I SHOWED THEM PROOF IN BOTH VIDEOS AND WITH THE UPGRADED PARTS AND IT DOES NOT SEEM TO MATTER TO THEM THAT THIS IS A DANGEROUS SITUATION. I WILL PROVIDE A LINK OF A PERSON WHO GOT THESE ISSUES REPAIRED THIS INDIVIDUAL HAS THE SAME MAKE MODEL AND YEAR JEEP I HAVE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=ASZ1WUJBJBY . I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE IT FEELS DANGEROUS TO ME ... MY WIFE WILL NOT DRIVE IT AT ALL AND SHE WAS THE ONE WHO WANTED THE VEHICLE SINCE WE BOUGHT IT FOR HER. THIS HAS BEEN GOING ON SINCE WE BOUGHT THE VEHICLE. I HAVE DONE THE RESEARCH AND 1,000'S OF PEOPLE ARE COMPLAINING ABOUT THIS, SOME HAVE A DANGEROUS WOBBLE, SOME HAVE REALLY BAD DRIFT WHERE ITS HARD TO KEEP THE VEHICLE ON THE ROAD AT HIGHWAY SPEEDS, AND SOME HAVE BOTH. FUNNY, I WAS TOLD BY MY DEALERSHIP THAT THIS WAS NORMAL FOR A JEEP AND ITS NOT ACCEPTABLE I TOLD HIM IT FELT DANGEROUS AND HE AGREED IT DRIFTS BUT SAYS THAT NORMAL FOR A JEEP. IT GETS SO BAD AT TIMES IN THE RAIN I HAVE TO GET IN THE RIGHT LANE AND DRIVE 30 MILES PER HOUR IN A 70 MILE PER HOUR ZONE . THE JEEP HAS ONLY 5K MILES
Corrective Action:
DRIVING AT HIGHWAY SPEEDS THE VEHICLES STEERING IS DANGEROUS AND IT BECOMES MORE PRONOUNCED IN THE WIND AND IN THE RAIN. IT DRIFTS DANGEROUSLY AND WHEN TRYING TO CORRECT THE DRIFT THE STEERING IS NOT VERY RESPONSIVE SINCE IT HAS WAY TOO MUCH PLAY SO YOU BEGIN TO OVER CORRECT CAUSING EVEN MORE ISSUES. IN THE RAIN THE VEHICLE HAS THE FEEL AS IF IT'S HYDROPLANING AND THE IMPACT FROM THE WETS ROADS AND PUDDLES CAUSES THE VEHICLE TO DRIFT EVEN MORE. I FOUND THAT MANY PEOPLE HAVE RECEIVED REPLACEMENTS OF THE 1.STEERING BOX (68259507AE) 2.THE DAMPER (RECALL 77072360) 3.TRACK BAR (68394087AA) ALL OF THESE PARTS HAVE BEEN UPGRADED BY MOPAR AND I'M GUESSING THAT WAS FOR OBVIOUS REASONS BUT MY DEALERSHIP AND CUSTOMER SERVICE AT JEEP/CHRYSLER REFUSE TO ACKNOWLEDGE THERE IS A PROBLEM YET THE PROBLEM PERSISTS. I SHOWED THEM PROOF IN BOTH VIDEOS AND WITH THE UPGRADED PARTS AND IT DOES NOT SEEM TO MATTER TO THEM THAT THIS IS A DANGEROUS SITUATION. I WILL PROVIDE A LINK OF A PERSON WHO GOT THESE ISSUES REPAIRED THIS INDIVIDUAL HAS THE SAME MAKE MODEL AND YEAR JEEP I HAVE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=ASZ1WUJBJBY . I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE IT FEELS DANGEROUS TO ME ... MY WIFE WILL NOT DRIVE IT AT ALL AND SHE WAS THE ONE WHO WANTED THE VEHICLE SINCE WE BOUGHT IT FOR HER. THIS HAS BEEN GOING ON SINCE WE BOUGHT THE VEHICLE. I HAVE DONE THE RESEARCH AND 1,000'S OF PEOPLE ARE COMPLAINING ABOUT THIS, SOME HAVE A DANGEROUS WOBBLE, SOME HAVE REALLY BAD DRIFT WHERE ITS HARD TO KEEP THE VEHICLE ON THE ROAD AT HIGHWAY SPEEDS, AND SOME HAVE BOTH. FUNNY, I WAS TOLD BY MY DEALERSHIP THAT THIS WAS NORMAL FOR A JEEP AND ITS NOT ACCEPTABLE I TOLD HIM IT FELT DANGEROUS AND HE AGREED IT DRIFTS BUT SAYS THAT NORMAL FOR A JEEP. IT GETS SO BAD AT TIMES IN THE RAIN I HAVE TO GET IN THE RIGHT LANE AND DRIVE 30 MILES PER HOUR IN A 70 MILE PER HOUR ZONE . THE JEEP HAS ONLY 5K MILES
Additional Notes:
DRIVING AT HIGHWAY SPEEDS THE VEHICLES STEERING IS DANGEROUS AND IT BECOMES MORE PRONOUNCED IN THE WIND AND IN THE RAIN. IT DRIFTS DANGEROUSLY AND WHEN TRYING TO CORRECT THE DRIFT THE STEERING IS NOT VERY RESPONSIVE SINCE IT HAS WAY TOO MUCH PLAY SO YOU BEGIN TO OVER CORRECT CAUSING EVEN MORE ISSUES. IN THE RAIN THE VEHICLE HAS THE FEEL AS IF IT'S HYDROPLANING AND THE IMPACT FROM THE WETS ROADS AND PUDDLES CAUSES THE VEHICLE TO DRIFT EVEN MORE. I FOUND THAT MANY PEOPLE HAVE RECEIVED REPLACEMENTS OF THE 1.STEERING BOX (68259507AE) 2.THE DAMPER (RECALL 77072360) 3.TRACK BAR (68394087AA) ALL OF THESE PARTS HAVE BEEN UPGRADED BY MOPAR AND I'M GUESSING THAT WAS FOR OBVIOUS REASONS BUT MY DEALERSHIP AND CUSTOMER SERVICE AT JEEP/CHRYSLER REFUSE TO ACKNOWLEDGE THERE IS A PROBLEM YET THE PROBLEM PERSISTS. I SHOWED THEM PROOF IN BOTH VIDEOS AND WITH THE UPGRADED PARTS AND IT DOES NOT SEEM TO MATTER TO THEM THAT THIS IS A DANGEROUS SITUATION. I WILL PROVIDE A LINK OF A PERSON WHO GOT THESE ISSUES REPAIRED THIS INDIVIDUAL HAS THE SAME MAKE MODEL AND YEAR JEEP I HAVE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=ASZ1WUJBJBY . I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE IT FEELS DANGEROUS TO ME ... MY WIFE WILL NOT DRIVE IT AT ALL AND SHE WAS THE ONE WHO WANTED THE VEHICLE SINCE WE BOUGHT IT FOR HER. THIS HAS BEEN GOING ON SINCE WE BOUGHT THE VEHICLE. I HAVE DONE THE RESEARCH AND 1,000'S OF PEOPLE ARE COMPLAINING ABOUT THIS, SOME HAVE A DANGEROUS WOBBLE, SOME HAVE REALLY BAD DRIFT WHERE ITS HARD TO KEEP THE VEHICLE ON THE ROAD AT HIGHWAY SPEEDS, AND SOME HAVE BOTH. FUNNY, I WAS TOLD BY MY DEALERSHIP THAT THIS WAS NORMAL FOR A JEEP AND ITS NOT ACCEPTABLE I TOLD HIM IT FELT DANGEROUS AND HE AGREED IT DRIFTS BUT SAYS THAT NORMAL FOR A JEEP. IT GETS SO BAD AT TIMES IN THE RAIN I HAVE TO GET IN THE RIGHT LANE AND DRIVE 30 MILES PER HOUR IN A 70 MILE PER HOUR ZONE . THE JEEP HAS ONLY 5K MILES
Mfg Campaign: 11309311
Recall Date: Feb 15, 2020
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