Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
DRIVING AT HIGHWAY SPEEDS THE VEHICLES STEERING IS DANGEROUS AND IT BECOMES MORE PRONOUNCED IN THE WIND AND IN THE RAIN. IT DRIFTS DANGEROUSLY AND WHEN TRYING TO CORRECT THE DRIFT THE STEERING IS NOT VERY RESPONSIVE SINCE IT HAS WAY TOO MUCH PLAY SO YOU BEGIN TO OVER CORRECT CAUSING EVEN MORE ISSUES. IN THE RAIN THE VEHICLE HAS THE FEEL AS IF IT'S HYDROPLANING AND THE IMPACT FROM THE WETS ROADS AND PUDDLES CAUSES THE VEHICLE TO DRIFT EVEN MORE. I FOUND THAT MANY PEOPLE HAVE RECEIVED REPLACEMENTS OF THE 1.STEERING BOX (68259507AE) 2.THE DAMPER (RECALL 77072360) 3.TRACK BAR (68394087AA) ALL OF THESE PARTS HAVE BEEN UPGRADED BY MOPAR AND I'M GUESSING THAT WAS FOR OBVIOUS REASONS BUT MY DEALERSHIP AND CUSTOMER SERVICE AT JEEP/CHRYSLER REFUSE TO ACKNOWLEDGE THERE IS A PROBLEM YET THE PROBLEM PERSISTS. I SHOWED THEM PROOF IN BOTH VIDEOS AND WITH THE UPGRADED PARTS AND IT DOES NOT SEEM TO MATTER TO THEM THAT THIS IS A DANGEROUS SITUATION. I WILL PROVIDE A LINK OF A PERSON WHO GOT THESE ISSUES REPAIRED THIS INDIVIDUAL HAS THE SAME MAKE MODEL AND YEAR JEEP I HAVE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=ASZ1WUJBJBY . I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE IT FEELS DANGEROUS TO ME ... MY WIFE WILL NOT DRIVE IT AT ALL AND SHE WAS THE ONE WHO WANTED THE VEHICLE SINCE WE BOUGHT IT FOR HER. THIS HAS BEEN GOING ON SINCE WE BOUGHT THE VEHICLE. I HAVE DONE THE RESEARCH AND 1,000'S OF PEOPLE ARE COMPLAINING ABOUT THIS, SOME HAVE A DANGEROUS WOBBLE, SOME HAVE REALLY BAD DRIFT WHERE ITS HARD TO KEEP THE VEHICLE ON THE ROAD AT HIGHWAY SPEEDS, AND SOME HAVE BOTH. FUNNY, I WAS TOLD BY MY DEALERSHIP THAT THIS WAS NORMAL FOR A JEEP AND ITS NOT ACCEPTABLE I TOLD HIM IT FELT DANGEROUS AND HE AGREED IT DRIFTS BUT SAYS THAT NORMAL FOR A JEEP. IT GETS SO BAD AT TIMES IN THE RAIN I HAVE TO GET IN THE RIGHT LANE AND DRIVE 30 MILES PER HOUR IN A 70 MILE PER HOUR ZONE . THE JEEP HAS ONLY 5K MILES
Corrective Action:
DRIVING AT HIGHWAY SPEEDS THE VEHICLES STEERING IS DANGEROUS AND IT BECOMES MORE PRONOUNCED IN THE WIND AND IN THE RAIN. IT DRIFTS DANGEROUSLY AND WHEN TRYING TO CORRECT THE DRIFT THE STEERING IS NOT VERY RESPONSIVE SINCE IT HAS WAY TOO MUCH PLAY SO YOU BEGIN TO OVER CORRECT CAUSING EVEN MORE ISSUES. IN THE RAIN THE VEHICLE HAS THE FEEL AS IF IT'S HYDROPLANING AND THE IMPACT FROM THE WETS ROADS AND PUDDLES CAUSES THE VEHICLE TO DRIFT EVEN MORE. I FOUND THAT MANY PEOPLE HAVE RECEIVED REPLACEMENTS OF THE 1.STEERING BOX (68259507AE) 2.THE DAMPER (RECALL 77072360) 3.TRACK BAR (68394087AA) ALL OF THESE PARTS HAVE BEEN UPGRADED BY MOPAR AND I'M GUESSING THAT WAS FOR OBVIOUS REASONS BUT MY DEALERSHIP AND CUSTOMER SERVICE AT JEEP/CHRYSLER REFUSE TO ACKNOWLEDGE THERE IS A PROBLEM YET THE PROBLEM PERSISTS. I SHOWED THEM PROOF IN BOTH VIDEOS AND WITH THE UPGRADED PARTS AND IT DOES NOT SEEM TO MATTER TO THEM THAT THIS IS A DANGEROUS SITUATION. I WILL PROVIDE A LINK OF A PERSON WHO GOT THESE ISSUES REPAIRED THIS INDIVIDUAL HAS THE SAME MAKE MODEL AND YEAR JEEP I HAVE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=ASZ1WUJBJBY . I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE IT FEELS DANGEROUS TO ME ... MY WIFE WILL NOT DRIVE IT AT ALL AND SHE WAS THE ONE WHO WANTED THE VEHICLE SINCE WE BOUGHT IT FOR HER. THIS HAS BEEN GOING ON SINCE WE BOUGHT THE VEHICLE. I HAVE DONE THE RESEARCH AND 1,000'S OF PEOPLE ARE COMPLAINING ABOUT THIS, SOME HAVE A DANGEROUS WOBBLE, SOME HAVE REALLY BAD DRIFT WHERE ITS HARD TO KEEP THE VEHICLE ON THE ROAD AT HIGHWAY SPEEDS, AND SOME HAVE BOTH. FUNNY, I WAS TOLD BY MY DEALERSHIP THAT THIS WAS NORMAL FOR A JEEP AND ITS NOT ACCEPTABLE I TOLD HIM IT FELT DANGEROUS AND HE AGREED IT DRIFTS BUT SAYS THAT NORMAL FOR A JEEP. IT GETS SO BAD AT TIMES IN THE RAIN I HAVE TO GET IN THE RIGHT LANE AND DRIVE 30 MILES PER HOUR IN A 70 MILE PER HOUR ZONE . THE JEEP HAS ONLY 5K MILES
Additional Notes:
DRIVING AT HIGHWAY SPEEDS THE VEHICLES STEERING IS DANGEROUS AND IT BECOMES MORE PRONOUNCED IN THE WIND AND IN THE RAIN. IT DRIFTS DANGEROUSLY AND WHEN TRYING TO CORRECT THE DRIFT THE STEERING IS NOT VERY RESPONSIVE SINCE IT HAS WAY TOO MUCH PLAY SO YOU BEGIN TO OVER CORRECT CAUSING EVEN MORE ISSUES. IN THE RAIN THE VEHICLE HAS THE FEEL AS IF IT'S HYDROPLANING AND THE IMPACT FROM THE WETS ROADS AND PUDDLES CAUSES THE VEHICLE TO DRIFT EVEN MORE. I FOUND THAT MANY PEOPLE HAVE RECEIVED REPLACEMENTS OF THE 1.STEERING BOX (68259507AE) 2.THE DAMPER (RECALL 77072360) 3.TRACK BAR (68394087AA) ALL OF THESE PARTS HAVE BEEN UPGRADED BY MOPAR AND I'M GUESSING THAT WAS FOR OBVIOUS REASONS BUT MY DEALERSHIP AND CUSTOMER SERVICE AT JEEP/CHRYSLER REFUSE TO ACKNOWLEDGE THERE IS A PROBLEM YET THE PROBLEM PERSISTS. I SHOWED THEM PROOF IN BOTH VIDEOS AND WITH THE UPGRADED PARTS AND IT DOES NOT SEEM TO MATTER TO THEM THAT THIS IS A DANGEROUS SITUATION. I WILL PROVIDE A LINK OF A PERSON WHO GOT THESE ISSUES REPAIRED THIS INDIVIDUAL HAS THE SAME MAKE MODEL AND YEAR JEEP I HAVE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=ASZ1WUJBJBY . I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE IT FEELS DANGEROUS TO ME ... MY WIFE WILL NOT DRIVE IT AT ALL AND SHE WAS THE ONE WHO WANTED THE VEHICLE SINCE WE BOUGHT IT FOR HER. THIS HAS BEEN GOING ON SINCE WE BOUGHT THE VEHICLE. I HAVE DONE THE RESEARCH AND 1,000'S OF PEOPLE ARE COMPLAINING ABOUT THIS, SOME HAVE A DANGEROUS WOBBLE, SOME HAVE REALLY BAD DRIFT WHERE ITS HARD TO KEEP THE VEHICLE ON THE ROAD AT HIGHWAY SPEEDS, AND SOME HAVE BOTH. FUNNY, I WAS TOLD BY MY DEALERSHIP THAT THIS WAS NORMAL FOR A JEEP AND ITS NOT ACCEPTABLE I TOLD HIM IT FELT DANGEROUS AND HE AGREED IT DRIFTS BUT SAYS THAT NORMAL FOR A JEEP. IT GETS SO BAD AT TIMES IN THE RAIN I HAVE TO GET IN THE RIGHT LANE AND DRIVE 30 MILES PER HOUR IN A 70 MILE PER HOUR ZONE . THE JEEP HAS ONLY 5K MILES
Mfg Campaign: 11309311
Recall Date: Feb 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BODY: WATER LEAK FROM HARDTOP (RIGHT FRONT PASSENGER) AND (FRONT CENTER - WHERE HARDTOP MEETS WINDSHIELD PILLAR). MULTIPLE ATTEMPTS TO CORRECT (REPLACED ALL SEALS) AND THERE IS STILL A LEAK FROM FRONT CENTER (WHERE HARDTOP MEETS WINDSHIELD PILLAR). SUSPENSION: LOUD 'CLUNK' OR 'THUMP' COMING FROM REAR WHEN ACCELERATING FROM BOTH A DEAD STOP AND WHILE MOVING AT LESS THAN (5) MPH AND ACCELERATING.
Corrective Action:
BODY: WATER LEAK FROM HARDTOP (RIGHT FRONT PASSENGER) AND (FRONT CENTER - WHERE HARDTOP MEETS WINDSHIELD PILLAR). MULTIPLE ATTEMPTS TO CORRECT (REPLACED ALL SEALS) AND THERE IS STILL A LEAK FROM FRONT CENTER (WHERE HARDTOP MEETS WINDSHIELD PILLAR). SUSPENSION: LOUD 'CLUNK' OR 'THUMP' COMING FROM REAR WHEN ACCELERATING FROM BOTH A DEAD STOP AND WHILE MOVING AT LESS THAN (5) MPH AND ACCELERATING.
Additional Notes:
BODY: WATER LEAK FROM HARDTOP (RIGHT FRONT PASSENGER) AND (FRONT CENTER - WHERE HARDTOP MEETS WINDSHIELD PILLAR). MULTIPLE ATTEMPTS TO CORRECT (REPLACED ALL SEALS) AND THERE IS STILL A LEAK FROM FRONT CENTER (WHERE HARDTOP MEETS WINDSHIELD PILLAR). SUSPENSION: LOUD 'CLUNK' OR 'THUMP' COMING FROM REAR WHEN ACCELERATING FROM BOTH A DEAD STOP AND WHILE MOVING AT LESS THAN (5) MPH AND ACCELERATING.
Mfg Campaign: 11309117
Recall Date: Feb 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
BODY: WATER LEAK FROM HARDTOP (RIGHT FRONT PASSENGER) AND (FRONT CENTER - WHERE HARDTOP MEETS WINDSHIELD PILLAR). MULTIPLE ATTEMPTS TO CORRECT (REPLACED ALL SEALS) AND THERE IS STILL A LEAK FROM FRONT CENTER (WHERE HARDTOP MEETS WINDSHIELD PILLAR). SUSPENSION: LOUD 'CLUNK' OR 'THUMP' COMING FROM REAR WHEN ACCELERATING FROM BOTH A DEAD STOP AND WHILE MOVING AT LESS THAN (5) MPH AND ACCELERATING.
Corrective Action:
BODY: WATER LEAK FROM HARDTOP (RIGHT FRONT PASSENGER) AND (FRONT CENTER - WHERE HARDTOP MEETS WINDSHIELD PILLAR). MULTIPLE ATTEMPTS TO CORRECT (REPLACED ALL SEALS) AND THERE IS STILL A LEAK FROM FRONT CENTER (WHERE HARDTOP MEETS WINDSHIELD PILLAR). SUSPENSION: LOUD 'CLUNK' OR 'THUMP' COMING FROM REAR WHEN ACCELERATING FROM BOTH A DEAD STOP AND WHILE MOVING AT LESS THAN (5) MPH AND ACCELERATING.
Additional Notes:
BODY: WATER LEAK FROM HARDTOP (RIGHT FRONT PASSENGER) AND (FRONT CENTER - WHERE HARDTOP MEETS WINDSHIELD PILLAR). MULTIPLE ATTEMPTS TO CORRECT (REPLACED ALL SEALS) AND THERE IS STILL A LEAK FROM FRONT CENTER (WHERE HARDTOP MEETS WINDSHIELD PILLAR). SUSPENSION: LOUD 'CLUNK' OR 'THUMP' COMING FROM REAR WHEN ACCELERATING FROM BOTH A DEAD STOP AND WHILE MOVING AT LESS THAN (5) MPH AND ACCELERATING.
Mfg Campaign: 11309117
Recall Date: Feb 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THERE HAVE BEEN THREE SEPARATE EVENTS THAT OCCURED RELATED TO THE FRONT STEERING SHAKING ON THE VEHICLE. TWO OCCURRED BEFORE I HAD THE RECALL DONE CALLED 02V41182 STEERING DAMPER. DRIVING ~60 MPH, ~30 DEGREES F, AND AFTER HITTING A BUMP. I THEN TOOK IT IN FOR SERVICE FOR THE WORK COVERED UNDER THE STEERING DAMPENER TO BE FIXED. APPROXIMATELY 5 MINUTES AFTER LEAVING THE DEALER, I WAS DRIVING AND THE ISSUE OCCURRED AGAIN FOR THE THIRD TIME. I AM SCARED FOR THE SAFETY OF MY LIFE AND INTEGRITY OF THE STEERING SYSTEM AS ALL THREE EVENTS OCCURRED ON THE THE HIGHWAY.
Corrective Action:
THERE HAVE BEEN THREE SEPARATE EVENTS THAT OCCURED RELATED TO THE FRONT STEERING SHAKING ON THE VEHICLE. TWO OCCURRED BEFORE I HAD THE RECALL DONE CALLED 02V41182 STEERING DAMPER. DRIVING ~60 MPH, ~30 DEGREES F, AND AFTER HITTING A BUMP. I THEN TOOK IT IN FOR SERVICE FOR THE WORK COVERED UNDER THE STEERING DAMPENER TO BE FIXED. APPROXIMATELY 5 MINUTES AFTER LEAVING THE DEALER, I WAS DRIVING AND THE ISSUE OCCURRED AGAIN FOR THE THIRD TIME. I AM SCARED FOR THE SAFETY OF MY LIFE AND INTEGRITY OF THE STEERING SYSTEM AS ALL THREE EVENTS OCCURRED ON THE THE HIGHWAY.
Additional Notes:
THERE HAVE BEEN THREE SEPARATE EVENTS THAT OCCURED RELATED TO THE FRONT STEERING SHAKING ON THE VEHICLE. TWO OCCURRED BEFORE I HAD THE RECALL DONE CALLED 02V41182 STEERING DAMPER. DRIVING ~60 MPH, ~30 DEGREES F, AND AFTER HITTING A BUMP. I THEN TOOK IT IN FOR SERVICE FOR THE WORK COVERED UNDER THE STEERING DAMPENER TO BE FIXED. APPROXIMATELY 5 MINUTES AFTER LEAVING THE DEALER, I WAS DRIVING AND THE ISSUE OCCURRED AGAIN FOR THE THIRD TIME. I AM SCARED FOR THE SAFETY OF MY LIFE AND INTEGRITY OF THE STEERING SYSTEM AS ALL THREE EVENTS OCCURRED ON THE THE HIGHWAY.
Mfg Campaign: 11309182
Recall Date: Feb 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
EQUIPMENT
Potential Consequences:
THERE HAVE BEEN THREE SEPARATE EVENTS THAT OCCURED RELATED TO THE FRONT STEERING SHAKING ON THE VEHICLE. TWO OCCURRED BEFORE I HAD THE RECALL DONE CALLED 02V41182 STEERING DAMPER. DRIVING ~60 MPH, ~30 DEGREES F, AND AFTER HITTING A BUMP. I THEN TOOK IT IN FOR SERVICE FOR THE WORK COVERED UNDER THE STEERING DAMPENER TO BE FIXED. APPROXIMATELY 5 MINUTES AFTER LEAVING THE DEALER, I WAS DRIVING AND THE ISSUE OCCURRED AGAIN FOR THE THIRD TIME. I AM SCARED FOR THE SAFETY OF MY LIFE AND INTEGRITY OF THE STEERING SYSTEM AS ALL THREE EVENTS OCCURRED ON THE THE HIGHWAY.
Corrective Action:
THERE HAVE BEEN THREE SEPARATE EVENTS THAT OCCURED RELATED TO THE FRONT STEERING SHAKING ON THE VEHICLE. TWO OCCURRED BEFORE I HAD THE RECALL DONE CALLED 02V41182 STEERING DAMPER. DRIVING ~60 MPH, ~30 DEGREES F, AND AFTER HITTING A BUMP. I THEN TOOK IT IN FOR SERVICE FOR THE WORK COVERED UNDER THE STEERING DAMPENER TO BE FIXED. APPROXIMATELY 5 MINUTES AFTER LEAVING THE DEALER, I WAS DRIVING AND THE ISSUE OCCURRED AGAIN FOR THE THIRD TIME. I AM SCARED FOR THE SAFETY OF MY LIFE AND INTEGRITY OF THE STEERING SYSTEM AS ALL THREE EVENTS OCCURRED ON THE THE HIGHWAY.
Additional Notes:
THERE HAVE BEEN THREE SEPARATE EVENTS THAT OCCURED RELATED TO THE FRONT STEERING SHAKING ON THE VEHICLE. TWO OCCURRED BEFORE I HAD THE RECALL DONE CALLED 02V41182 STEERING DAMPER. DRIVING ~60 MPH, ~30 DEGREES F, AND AFTER HITTING A BUMP. I THEN TOOK IT IN FOR SERVICE FOR THE WORK COVERED UNDER THE STEERING DAMPENER TO BE FIXED. APPROXIMATELY 5 MINUTES AFTER LEAVING THE DEALER, I WAS DRIVING AND THE ISSUE OCCURRED AGAIN FOR THE THIRD TIME. I AM SCARED FOR THE SAFETY OF MY LIFE AND INTEGRITY OF THE STEERING SYSTEM AS ALL THREE EVENTS OCCURRED ON THE THE HIGHWAY.
Mfg Campaign: 11309182
Recall Date: Feb 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE MORNING OF FEB 6, 2020, I WAS DRIVING MY 2018 JL (APPROX 16K MILEAGE) ON THE HIGHWAY AT ~65 MPH WHEN THE STEERING ALL OF A SUDDEN LOCKED UP GOING INTO A RIGHT BEND IN THE HIGHWAY. SUDDENLY I WAS UNABLE TO TURN THE VEHICLE TO THE RIGHT TO STAY IN THE MIDDLE LANE AND ENDED HALFWAY IN THE LEFT FAST LANE HEADED STRAIGHT FOR THE CONCRETE HIGHWAY MEDIAN BARRIERS. THANK GOODNESS THERE WERE NO CARS ON THE HIGHWAY NEXT TO ME IN THE LEFT LANE THAT THE UNRESPONSIVE STEERING FORCED ME INTO. AFTER I SLOWED DOWN, THE STEERING WENT BACK TO NORMAL AND I WAS ABLE TO GET OVER TO THE RIGHT HAND LANE WITHOUT INCIDENT AND EXIT THE HIGHWAY. I HAVE NOT FELT COMFORTABLE DRIVING ON THE HIGHWAY OR HAVING MY KIDS IN THE JEEP SINCE. THE STEERING LOCKUP ON THE HIGHWAY WAS FRIGHTENING; I FEEL VERY LUCKY TO HAVE ESCAPED WHAT LOOKED LIKE AN IMMINENT HIGH SPEED HIGHWAY ACCIDENT WITH MY OWN VEHICLE AND POSSIBLY OTHER CARS NEARBY. SEPARATELY, MY HUSBAND AND I HAVE BOTH EXPERIENCED RAPID STEERING OSCILLATION AT HIGHWAY SPEEDS, A JARRING FULL VEHICLE WOBBLE WHEN GOING OVER A BUMP OR CRACK IN THE HIGHWAY. THE LOCAL DEALER WHERE WE BOUGHT THE JEEP HAD ALREADY REPLACED THE STEERING DAMPER DUE TO AN EARLIER RECALL; THE HIGHSPEED STEERING LOCKUP AND OSCILLATION ISSUES HAVE OCCURRED SINCE. I'M NOW WORKING WITH A SECOND LOCAL DEALER WHO HASN'T YET BEEN ABLE TO ISOLATE OR DIAGNOSE THE STEERING PROBLEMS. AS NEXT STEP, THE TECHNICIAN IS SUGGESTING I TAKE THE JEEP BACK OUT ON THE HIGHWAY WITH HIM TO TRY TO RECREATE THE STEERING BINDING/LOCKUP ISSUES ' YIKES!
Corrective Action:
THE MORNING OF FEB 6, 2020, I WAS DRIVING MY 2018 JL (APPROX 16K MILEAGE) ON THE HIGHWAY AT ~65 MPH WHEN THE STEERING ALL OF A SUDDEN LOCKED UP GOING INTO A RIGHT BEND IN THE HIGHWAY. SUDDENLY I WAS UNABLE TO TURN THE VEHICLE TO THE RIGHT TO STAY IN THE MIDDLE LANE AND ENDED HALFWAY IN THE LEFT FAST LANE HEADED STRAIGHT FOR THE CONCRETE HIGHWAY MEDIAN BARRIERS. THANK GOODNESS THERE WERE NO CARS ON THE HIGHWAY NEXT TO ME IN THE LEFT LANE THAT THE UNRESPONSIVE STEERING FORCED ME INTO. AFTER I SLOWED DOWN, THE STEERING WENT BACK TO NORMAL AND I WAS ABLE TO GET OVER TO THE RIGHT HAND LANE WITHOUT INCIDENT AND EXIT THE HIGHWAY. I HAVE NOT FELT COMFORTABLE DRIVING ON THE HIGHWAY OR HAVING MY KIDS IN THE JEEP SINCE. THE STEERING LOCKUP ON THE HIGHWAY WAS FRIGHTENING; I FEEL VERY LUCKY TO HAVE ESCAPED WHAT LOOKED LIKE AN IMMINENT HIGH SPEED HIGHWAY ACCIDENT WITH MY OWN VEHICLE AND POSSIBLY OTHER CARS NEARBY. SEPARATELY, MY HUSBAND AND I HAVE BOTH EXPERIENCED RAPID STEERING OSCILLATION AT HIGHWAY SPEEDS, A JARRING FULL VEHICLE WOBBLE WHEN GOING OVER A BUMP OR CRACK IN THE HIGHWAY. THE LOCAL DEALER WHERE WE BOUGHT THE JEEP HAD ALREADY REPLACED THE STEERING DAMPER DUE TO AN EARLIER RECALL; THE HIGHSPEED STEERING LOCKUP AND OSCILLATION ISSUES HAVE OCCURRED SINCE. I'M NOW WORKING WITH A SECOND LOCAL DEALER WHO HASN'T YET BEEN ABLE TO ISOLATE OR DIAGNOSE THE STEERING PROBLEMS. AS NEXT STEP, THE TECHNICIAN IS SUGGESTING I TAKE THE JEEP BACK OUT ON THE HIGHWAY WITH HIM TO TRY TO RECREATE THE STEERING BINDING/LOCKUP ISSUES ' YIKES!
Additional Notes:
THE MORNING OF FEB 6, 2020, I WAS DRIVING MY 2018 JL (APPROX 16K MILEAGE) ON THE HIGHWAY AT ~65 MPH WHEN THE STEERING ALL OF A SUDDEN LOCKED UP GOING INTO A RIGHT BEND IN THE HIGHWAY. SUDDENLY I WAS UNABLE TO TURN THE VEHICLE TO THE RIGHT TO STAY IN THE MIDDLE LANE AND ENDED HALFWAY IN THE LEFT FAST LANE HEADED STRAIGHT FOR THE CONCRETE HIGHWAY MEDIAN BARRIERS. THANK GOODNESS THERE WERE NO CARS ON THE HIGHWAY NEXT TO ME IN THE LEFT LANE THAT THE UNRESPONSIVE STEERING FORCED ME INTO. AFTER I SLOWED DOWN, THE STEERING WENT BACK TO NORMAL AND I WAS ABLE TO GET OVER TO THE RIGHT HAND LANE WITHOUT INCIDENT AND EXIT THE HIGHWAY. I HAVE NOT FELT COMFORTABLE DRIVING ON THE HIGHWAY OR HAVING MY KIDS IN THE JEEP SINCE. THE STEERING LOCKUP ON THE HIGHWAY WAS FRIGHTENING; I FEEL VERY LUCKY TO HAVE ESCAPED WHAT LOOKED LIKE AN IMMINENT HIGH SPEED HIGHWAY ACCIDENT WITH MY OWN VEHICLE AND POSSIBLY OTHER CARS NEARBY. SEPARATELY, MY HUSBAND AND I HAVE BOTH EXPERIENCED RAPID STEERING OSCILLATION AT HIGHWAY SPEEDS, A JARRING FULL VEHICLE WOBBLE WHEN GOING OVER A BUMP OR CRACK IN THE HIGHWAY. THE LOCAL DEALER WHERE WE BOUGHT THE JEEP HAD ALREADY REPLACED THE STEERING DAMPER DUE TO AN EARLIER RECALL; THE HIGHSPEED STEERING LOCKUP AND OSCILLATION ISSUES HAVE OCCURRED SINCE. I'M NOW WORKING WITH A SECOND LOCAL DEALER WHO HASN'T YET BEEN ABLE TO ISOLATE OR DIAGNOSE THE STEERING PROBLEMS. AS NEXT STEP, THE TECHNICIAN IS SUGGESTING I TAKE THE JEEP BACK OUT ON THE HIGHWAY WITH HIM TO TRY TO RECREATE THE STEERING BINDING/LOCKUP ISSUES ' YIKES!
Mfg Campaign: 11308981
Recall Date: Feb 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TIGHT STEERING AT HIGHWAY SPEEDS (OVER 60MPH) MOST LIKELY TO HAPPEN IN COLDER TEMPERATURES. TO GIVE YOU AN IDEA: YOU ARE DRIVING ON THE HIGHWAY AND WANT TO SWITCH LANES. IT WILL FEEL AS IF YOUR STEERING WHEEL IS LOCKED AND THAT YOU CANNOT STEER IT TO THE NEXT LANE. YOU WILL HAVE TROUBLE KEEPING YOUR VEHICLE STRAIGHT ON THE HIGHWAY AS WELL, CONSTANTLY VEERING TO THE RIGHT. THIS VEHICLE FEELS VERY DANGEROUS TO DRIVE AT HIGHWAY SPEEDS. TOOK THE VEHICLE IN TO THE DEALER 3 TIMES, WITH THE SAME " WE CANNOT REPRODUCE THE ISSUE" RUN AROUND. I AM CERTAIN THAT THERE IS AN ISSUE AND HOPE JEEP (FCA) OWNS UP AND ISSUES A RECALL.
Corrective Action:
TIGHT STEERING AT HIGHWAY SPEEDS (OVER 60MPH) MOST LIKELY TO HAPPEN IN COLDER TEMPERATURES. TO GIVE YOU AN IDEA: YOU ARE DRIVING ON THE HIGHWAY AND WANT TO SWITCH LANES. IT WILL FEEL AS IF YOUR STEERING WHEEL IS LOCKED AND THAT YOU CANNOT STEER IT TO THE NEXT LANE. YOU WILL HAVE TROUBLE KEEPING YOUR VEHICLE STRAIGHT ON THE HIGHWAY AS WELL, CONSTANTLY VEERING TO THE RIGHT. THIS VEHICLE FEELS VERY DANGEROUS TO DRIVE AT HIGHWAY SPEEDS. TOOK THE VEHICLE IN TO THE DEALER 3 TIMES, WITH THE SAME " WE CANNOT REPRODUCE THE ISSUE" RUN AROUND. I AM CERTAIN THAT THERE IS AN ISSUE AND HOPE JEEP (FCA) OWNS UP AND ISSUES A RECALL.
Additional Notes:
TIGHT STEERING AT HIGHWAY SPEEDS (OVER 60MPH) MOST LIKELY TO HAPPEN IN COLDER TEMPERATURES. TO GIVE YOU AN IDEA: YOU ARE DRIVING ON THE HIGHWAY AND WANT TO SWITCH LANES. IT WILL FEEL AS IF YOUR STEERING WHEEL IS LOCKED AND THAT YOU CANNOT STEER IT TO THE NEXT LANE. YOU WILL HAVE TROUBLE KEEPING YOUR VEHICLE STRAIGHT ON THE HIGHWAY AS WELL, CONSTANTLY VEERING TO THE RIGHT. THIS VEHICLE FEELS VERY DANGEROUS TO DRIVE AT HIGHWAY SPEEDS. TOOK THE VEHICLE IN TO THE DEALER 3 TIMES, WITH THE SAME " WE CANNOT REPRODUCE THE ISSUE" RUN AROUND. I AM CERTAIN THAT THERE IS AN ISSUE AND HOPE JEEP (FCA) OWNS UP AND ISSUES A RECALL.
Mfg Campaign: 11309081
Recall Date: Feb 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
AFTER STEERING DAMPER RECALL WAS COMPLETED I'M STILL EXPERIENCING THE "DEATH WOBBLE".VEHICLE ONLY HAS 2,600 MILES AND HAS BEEN TO THE DEALERSHIP 3 TIMES AND GET TOLD EVERY TIME THAT EVERYTHING LOOKS GOOD. PROBLEM OCCURS WHEN I HIT A BUMP OR A ROUGH SPOT ON THE ROAD AND THE VEHICLE AND STEERING WHEEL BEGIN TO SHAKE LIKE THE VEHICLE IS JUMPING ON THE ROAD. TYPICALLY OCCURS WHEN TRAVELING OVER 50 MPH AND ONLY CORRECTS AFTER YOU SLOW DOWN TO 35 MPH. ISSUE CONTINUES TO HAPPEN AND FCA IS NOT ADDRESSING A PERMANENT RESOLUTION. I FEEL THE VEHICLE IS UNSAFE AND CAN POSE A LIFE THREATENING SITUATION FOR ME AND MY PASSENGERS.
Corrective Action:
AFTER STEERING DAMPER RECALL WAS COMPLETED I'M STILL EXPERIENCING THE "DEATH WOBBLE".VEHICLE ONLY HAS 2,600 MILES AND HAS BEEN TO THE DEALERSHIP 3 TIMES AND GET TOLD EVERY TIME THAT EVERYTHING LOOKS GOOD. PROBLEM OCCURS WHEN I HIT A BUMP OR A ROUGH SPOT ON THE ROAD AND THE VEHICLE AND STEERING WHEEL BEGIN TO SHAKE LIKE THE VEHICLE IS JUMPING ON THE ROAD. TYPICALLY OCCURS WHEN TRAVELING OVER 50 MPH AND ONLY CORRECTS AFTER YOU SLOW DOWN TO 35 MPH. ISSUE CONTINUES TO HAPPEN AND FCA IS NOT ADDRESSING A PERMANENT RESOLUTION. I FEEL THE VEHICLE IS UNSAFE AND CAN POSE A LIFE THREATENING SITUATION FOR ME AND MY PASSENGERS.
Additional Notes:
AFTER STEERING DAMPER RECALL WAS COMPLETED I'M STILL EXPERIENCING THE "DEATH WOBBLE".VEHICLE ONLY HAS 2,600 MILES AND HAS BEEN TO THE DEALERSHIP 3 TIMES AND GET TOLD EVERY TIME THAT EVERYTHING LOOKS GOOD. PROBLEM OCCURS WHEN I HIT A BUMP OR A ROUGH SPOT ON THE ROAD AND THE VEHICLE AND STEERING WHEEL BEGIN TO SHAKE LIKE THE VEHICLE IS JUMPING ON THE ROAD. TYPICALLY OCCURS WHEN TRAVELING OVER 50 MPH AND ONLY CORRECTS AFTER YOU SLOW DOWN TO 35 MPH. ISSUE CONTINUES TO HAPPEN AND FCA IS NOT ADDRESSING A PERMANENT RESOLUTION. I FEEL THE VEHICLE IS UNSAFE AND CAN POSE A LIFE THREATENING SITUATION FOR ME AND MY PASSENGERS.
Mfg Campaign: 11308746
Recall Date: Feb 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE SUN VISORS ON EITHER SIDE ARE MOUNTED WITH A RETAINING CLIP OF VERY POOR DESIGN. IF THE VISORS ARE SWIVELED OUT, THE RETAINER WOULD BREAK AND THE VISORS WOULD SIMPLY DANGLE USELESSLY, OBVIOUSLY AFFECTING VISIBILITY AND DRIVING. MANY OWNERS HAVE REPORTED THIS PROBLEM IN THE FORUM (HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/SUN-VISOR-BROKEN.37957/PAGE-7#POST-1017415). JEEP WOULD REPLACE THESE PARTS IN SOME CASES, BUT THE VISORS WOULD IMMEDIATELY BREAK AGAIN BECAUSE THE PART IS POORLY DESIGNED. JEEP OUGHT TO ISSUE A RECALL BECAUSE OF THE SAFETY ISSUES THAT THE BROKEN VISORS CAUSE.
Corrective Action:
THE SUN VISORS ON EITHER SIDE ARE MOUNTED WITH A RETAINING CLIP OF VERY POOR DESIGN. IF THE VISORS ARE SWIVELED OUT, THE RETAINER WOULD BREAK AND THE VISORS WOULD SIMPLY DANGLE USELESSLY, OBVIOUSLY AFFECTING VISIBILITY AND DRIVING. MANY OWNERS HAVE REPORTED THIS PROBLEM IN THE FORUM (HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/SUN-VISOR-BROKEN.37957/PAGE-7#POST-1017415). JEEP WOULD REPLACE THESE PARTS IN SOME CASES, BUT THE VISORS WOULD IMMEDIATELY BREAK AGAIN BECAUSE THE PART IS POORLY DESIGNED. JEEP OUGHT TO ISSUE A RECALL BECAUSE OF THE SAFETY ISSUES THAT THE BROKEN VISORS CAUSE.
Additional Notes:
THE SUN VISORS ON EITHER SIDE ARE MOUNTED WITH A RETAINING CLIP OF VERY POOR DESIGN. IF THE VISORS ARE SWIVELED OUT, THE RETAINER WOULD BREAK AND THE VISORS WOULD SIMPLY DANGLE USELESSLY, OBVIOUSLY AFFECTING VISIBILITY AND DRIVING. MANY OWNERS HAVE REPORTED THIS PROBLEM IN THE FORUM (HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/SUN-VISOR-BROKEN.37957/PAGE-7#POST-1017415). JEEP WOULD REPLACE THESE PARTS IN SOME CASES, BUT THE VISORS WOULD IMMEDIATELY BREAK AGAIN BECAUSE THE PART IS POORLY DESIGNED. JEEP OUGHT TO ISSUE A RECALL BECAUSE OF THE SAFETY ISSUES THAT THE BROKEN VISORS CAUSE.
Mfg Campaign: 11308860
Recall Date: Feb 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN TRAVELING AT HIGHWAY SPEEDS, A SMALL BUMP IN THE ROAD CAUSES THE STEERING WHEEL AND FRONT SUSPENSION TO SHAKE VIOLENTLY. THE JEEP DEALERSHIP HAS REPLACED THE STEERING DAMPNER TWICE BUT THERE IS NO GUARANTEE IT WILL FIX THE ISSUE
Corrective Action:
WHEN TRAVELING AT HIGHWAY SPEEDS, A SMALL BUMP IN THE ROAD CAUSES THE STEERING WHEEL AND FRONT SUSPENSION TO SHAKE VIOLENTLY. THE JEEP DEALERSHIP HAS REPLACED THE STEERING DAMPNER TWICE BUT THERE IS NO GUARANTEE IT WILL FIX THE ISSUE
Additional Notes:
WHEN TRAVELING AT HIGHWAY SPEEDS, A SMALL BUMP IN THE ROAD CAUSES THE STEERING WHEEL AND FRONT SUSPENSION TO SHAKE VIOLENTLY. THE JEEP DEALERSHIP HAS REPLACED THE STEERING DAMPNER TWICE BUT THERE IS NO GUARANTEE IT WILL FIX THE ISSUE
Mfg Campaign: 11308879
Recall Date: Feb 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WHEN TRAVELING AT HIGHWAY SPEEDS, A SMALL BUMP IN THE ROAD CAUSES THE STEERING WHEEL AND FRONT SUSPENSION TO SHAKE VIOLENTLY. THE JEEP DEALERSHIP HAS REPLACED THE STEERING DAMPNER TWICE BUT THERE IS NO GUARANTEE IT WILL FIX THE ISSUE
Corrective Action:
WHEN TRAVELING AT HIGHWAY SPEEDS, A SMALL BUMP IN THE ROAD CAUSES THE STEERING WHEEL AND FRONT SUSPENSION TO SHAKE VIOLENTLY. THE JEEP DEALERSHIP HAS REPLACED THE STEERING DAMPNER TWICE BUT THERE IS NO GUARANTEE IT WILL FIX THE ISSUE
Additional Notes:
WHEN TRAVELING AT HIGHWAY SPEEDS, A SMALL BUMP IN THE ROAD CAUSES THE STEERING WHEEL AND FRONT SUSPENSION TO SHAKE VIOLENTLY. THE JEEP DEALERSHIP HAS REPLACED THE STEERING DAMPNER TWICE BUT THERE IS NO GUARANTEE IT WILL FIX THE ISSUE
Mfg Campaign: 11308879
Recall Date: Feb 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE WAS BEING DRIVEN APPROX 30MPH ON A CITY ROAD WHEN A LOUD BANG WAS HEARD. IMMEDIATELY PULLED OVER AND LUCKILY A STRANGER FOLLOWING BEHIND QUICKLY ESCORTED THE DRIVER OUT AS THE VEHICLE COMPLETELY WENT UP IN FLAMES. METAL CHUNKS AND PIECES COULD BE HEARD FALLING UNDERNEATH THE VEHICLE. UPON CLOSER INSPECTION THE TRANSMISSION HAD COMPLETELY EXPLODED AND EJECTED THE CLUTCH ASSEMBLY SHEARING THE INPUT SHAFT AND RUPTURING A FUEL LINE. THE VEHICLE WAS A COMPLETE TOTAL LOSS WITH FLAMES IMMEDIATELY ENTERING THE PASSENGER CABIN IN SECONDS. IF IT WAS NOT FOR A BRAVE BYSTANDER SERIOUS INJURY OR DEATH WOULD HAVE OCCURRED. THIS IS A NEW TRANSMISSION INTRODUCED IN THE NEW JL WRANGLER AND GLADIATOR AND HAS BEEN HAPPENING MORE AND MORE. IT'S A SERIOUS SAFETY ISSUE THAT JEEP REFUSES TO LOOK INTO AND NEEDS TO BE INVESTIGATED IMMEDIATELY. TRANSMISSION EXPLOSION TO THIS DEGREE NOT ONLY CAN RESULT IN A FIRE BUT ALSO METAL PROJECTILES HITTING BYSTANDERS AND COMING THROUGH THE FLOOR BOARDS AND POSSIBLY RESULTING IN INJURY OR DEATH. IF YOU ARE READING THIS AND HAVE A MANUAL JEEP WRANGLER HAVE IT CHECKED IMMEDIATELY! THIS WAS A COMPLETELY UNKNOWN PROBLEM SHOWING NO SYMPTOMS WHATSOEVER.*JB
Corrective Action:
VEHICLE WAS BEING DRIVEN APPROX 30MPH ON A CITY ROAD WHEN A LOUD BANG WAS HEARD. IMMEDIATELY PULLED OVER AND LUCKILY A STRANGER FOLLOWING BEHIND QUICKLY ESCORTED THE DRIVER OUT AS THE VEHICLE COMPLETELY WENT UP IN FLAMES. METAL CHUNKS AND PIECES COULD BE HEARD FALLING UNDERNEATH THE VEHICLE. UPON CLOSER INSPECTION THE TRANSMISSION HAD COMPLETELY EXPLODED AND EJECTED THE CLUTCH ASSEMBLY SHEARING THE INPUT SHAFT AND RUPTURING A FUEL LINE. THE VEHICLE WAS A COMPLETE TOTAL LOSS WITH FLAMES IMMEDIATELY ENTERING THE PASSENGER CABIN IN SECONDS. IF IT WAS NOT FOR A BRAVE BYSTANDER SERIOUS INJURY OR DEATH WOULD HAVE OCCURRED. THIS IS A NEW TRANSMISSION INTRODUCED IN THE NEW JL WRANGLER AND GLADIATOR AND HAS BEEN HAPPENING MORE AND MORE. IT'S A SERIOUS SAFETY ISSUE THAT JEEP REFUSES TO LOOK INTO AND NEEDS TO BE INVESTIGATED IMMEDIATELY. TRANSMISSION EXPLOSION TO THIS DEGREE NOT ONLY CAN RESULT IN A FIRE BUT ALSO METAL PROJECTILES HITTING BYSTANDERS AND COMING THROUGH THE FLOOR BOARDS AND POSSIBLY RESULTING IN INJURY OR DEATH. IF YOU ARE READING THIS AND HAVE A MANUAL JEEP WRANGLER HAVE IT CHECKED IMMEDIATELY! THIS WAS A COMPLETELY UNKNOWN PROBLEM SHOWING NO SYMPTOMS WHATSOEVER.*JB
Additional Notes:
VEHICLE WAS BEING DRIVEN APPROX 30MPH ON A CITY ROAD WHEN A LOUD BANG WAS HEARD. IMMEDIATELY PULLED OVER AND LUCKILY A STRANGER FOLLOWING BEHIND QUICKLY ESCORTED THE DRIVER OUT AS THE VEHICLE COMPLETELY WENT UP IN FLAMES. METAL CHUNKS AND PIECES COULD BE HEARD FALLING UNDERNEATH THE VEHICLE. UPON CLOSER INSPECTION THE TRANSMISSION HAD COMPLETELY EXPLODED AND EJECTED THE CLUTCH ASSEMBLY SHEARING THE INPUT SHAFT AND RUPTURING A FUEL LINE. THE VEHICLE WAS A COMPLETE TOTAL LOSS WITH FLAMES IMMEDIATELY ENTERING THE PASSENGER CABIN IN SECONDS. IF IT WAS NOT FOR A BRAVE BYSTANDER SERIOUS INJURY OR DEATH WOULD HAVE OCCURRED. THIS IS A NEW TRANSMISSION INTRODUCED IN THE NEW JL WRANGLER AND GLADIATOR AND HAS BEEN HAPPENING MORE AND MORE. IT'S A SERIOUS SAFETY ISSUE THAT JEEP REFUSES TO LOOK INTO AND NEEDS TO BE INVESTIGATED IMMEDIATELY. TRANSMISSION EXPLOSION TO THIS DEGREE NOT ONLY CAN RESULT IN A FIRE BUT ALSO METAL PROJECTILES HITTING BYSTANDERS AND COMING THROUGH THE FLOOR BOARDS AND POSSIBLY RESULTING IN INJURY OR DEATH. IF YOU ARE READING THIS AND HAVE A MANUAL JEEP WRANGLER HAVE IT CHECKED IMMEDIATELY! THIS WAS A COMPLETELY UNKNOWN PROBLEM SHOWING NO SYMPTOMS WHATSOEVER.*JB
Mfg Campaign: 11307999
Recall Date: Feb 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE WAS BEING DRIVEN APPROX 30MPH ON A CITY ROAD WHEN A LOUD BANG WAS HEARD. IMMEDIATELY PULLED OVER AND LUCKILY A STRANGER FOLLOWING BEHIND QUICKLY ESCORTED THE DRIVER OUT AS THE VEHICLE COMPLETELY WENT UP IN FLAMES. METAL CHUNKS AND PIECES COULD BE HEARD FALLING UNDERNEATH THE VEHICLE. UPON CLOSER INSPECTION THE TRANSMISSION HAD COMPLETELY EXPLODED AND EJECTED THE CLUTCH ASSEMBLY SHEARING THE INPUT SHAFT AND RUPTURING A FUEL LINE. THE VEHICLE WAS A COMPLETE TOTAL LOSS WITH FLAMES IMMEDIATELY ENTERING THE PASSENGER CABIN IN SECONDS. IF IT WAS NOT FOR A BRAVE BYSTANDER SERIOUS INJURY OR DEATH WOULD HAVE OCCURRED. THIS IS A NEW TRANSMISSION INTRODUCED IN THE NEW JL WRANGLER AND GLADIATOR AND HAS BEEN HAPPENING MORE AND MORE. IT'S A SERIOUS SAFETY ISSUE THAT JEEP REFUSES TO LOOK INTO AND NEEDS TO BE INVESTIGATED IMMEDIATELY. TRANSMISSION EXPLOSION TO THIS DEGREE NOT ONLY CAN RESULT IN A FIRE BUT ALSO METAL PROJECTILES HITTING BYSTANDERS AND COMING THROUGH THE FLOOR BOARDS AND POSSIBLY RESULTING IN INJURY OR DEATH. IF YOU ARE READING THIS AND HAVE A MANUAL JEEP WRANGLER HAVE IT CHECKED IMMEDIATELY! THIS WAS A COMPLETELY UNKNOWN PROBLEM SHOWING NO SYMPTOMS WHATSOEVER.*JB
Corrective Action:
VEHICLE WAS BEING DRIVEN APPROX 30MPH ON A CITY ROAD WHEN A LOUD BANG WAS HEARD. IMMEDIATELY PULLED OVER AND LUCKILY A STRANGER FOLLOWING BEHIND QUICKLY ESCORTED THE DRIVER OUT AS THE VEHICLE COMPLETELY WENT UP IN FLAMES. METAL CHUNKS AND PIECES COULD BE HEARD FALLING UNDERNEATH THE VEHICLE. UPON CLOSER INSPECTION THE TRANSMISSION HAD COMPLETELY EXPLODED AND EJECTED THE CLUTCH ASSEMBLY SHEARING THE INPUT SHAFT AND RUPTURING A FUEL LINE. THE VEHICLE WAS A COMPLETE TOTAL LOSS WITH FLAMES IMMEDIATELY ENTERING THE PASSENGER CABIN IN SECONDS. IF IT WAS NOT FOR A BRAVE BYSTANDER SERIOUS INJURY OR DEATH WOULD HAVE OCCURRED. THIS IS A NEW TRANSMISSION INTRODUCED IN THE NEW JL WRANGLER AND GLADIATOR AND HAS BEEN HAPPENING MORE AND MORE. IT'S A SERIOUS SAFETY ISSUE THAT JEEP REFUSES TO LOOK INTO AND NEEDS TO BE INVESTIGATED IMMEDIATELY. TRANSMISSION EXPLOSION TO THIS DEGREE NOT ONLY CAN RESULT IN A FIRE BUT ALSO METAL PROJECTILES HITTING BYSTANDERS AND COMING THROUGH THE FLOOR BOARDS AND POSSIBLY RESULTING IN INJURY OR DEATH. IF YOU ARE READING THIS AND HAVE A MANUAL JEEP WRANGLER HAVE IT CHECKED IMMEDIATELY! THIS WAS A COMPLETELY UNKNOWN PROBLEM SHOWING NO SYMPTOMS WHATSOEVER.*JB
Additional Notes:
VEHICLE WAS BEING DRIVEN APPROX 30MPH ON A CITY ROAD WHEN A LOUD BANG WAS HEARD. IMMEDIATELY PULLED OVER AND LUCKILY A STRANGER FOLLOWING BEHIND QUICKLY ESCORTED THE DRIVER OUT AS THE VEHICLE COMPLETELY WENT UP IN FLAMES. METAL CHUNKS AND PIECES COULD BE HEARD FALLING UNDERNEATH THE VEHICLE. UPON CLOSER INSPECTION THE TRANSMISSION HAD COMPLETELY EXPLODED AND EJECTED THE CLUTCH ASSEMBLY SHEARING THE INPUT SHAFT AND RUPTURING A FUEL LINE. THE VEHICLE WAS A COMPLETE TOTAL LOSS WITH FLAMES IMMEDIATELY ENTERING THE PASSENGER CABIN IN SECONDS. IF IT WAS NOT FOR A BRAVE BYSTANDER SERIOUS INJURY OR DEATH WOULD HAVE OCCURRED. THIS IS A NEW TRANSMISSION INTRODUCED IN THE NEW JL WRANGLER AND GLADIATOR AND HAS BEEN HAPPENING MORE AND MORE. IT'S A SERIOUS SAFETY ISSUE THAT JEEP REFUSES TO LOOK INTO AND NEEDS TO BE INVESTIGATED IMMEDIATELY. TRANSMISSION EXPLOSION TO THIS DEGREE NOT ONLY CAN RESULT IN A FIRE BUT ALSO METAL PROJECTILES HITTING BYSTANDERS AND COMING THROUGH THE FLOOR BOARDS AND POSSIBLY RESULTING IN INJURY OR DEATH. IF YOU ARE READING THIS AND HAVE A MANUAL JEEP WRANGLER HAVE IT CHECKED IMMEDIATELY! THIS WAS A COMPLETELY UNKNOWN PROBLEM SHOWING NO SYMPTOMS WHATSOEVER.*JB
Mfg Campaign: 11307999
Recall Date: Feb 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE WAS BEING DRIVEN APPROX 30MPH ON A CITY ROAD WHEN A LOUD BANG WAS HEARD. IMMEDIATELY PULLED OVER AND LUCKILY A STRANGER FOLLOWING BEHIND QUICKLY ESCORTED THE DRIVER OUT AS THE VEHICLE COMPLETELY WENT UP IN FLAMES. METAL CHUNKS AND PIECES COULD BE HEARD FALLING UNDERNEATH THE VEHICLE. UPON CLOSER INSPECTION THE TRANSMISSION HAD COMPLETELY EXPLODED AND EJECTED THE CLUTCH ASSEMBLY SHEARING THE INPUT SHAFT AND RUPTURING A FUEL LINE. THE VEHICLE WAS A COMPLETE TOTAL LOSS WITH FLAMES IMMEDIATELY ENTERING THE PASSENGER CABIN IN SECONDS. IF IT WAS NOT FOR A BRAVE BYSTANDER SERIOUS INJURY OR DEATH WOULD HAVE OCCURRED. THIS IS A NEW TRANSMISSION INTRODUCED IN THE NEW JL WRANGLER AND GLADIATOR AND HAS BEEN HAPPENING MORE AND MORE. IT'S A SERIOUS SAFETY ISSUE THAT JEEP REFUSES TO LOOK INTO AND NEEDS TO BE INVESTIGATED IMMEDIATELY. TRANSMISSION EXPLOSION TO THIS DEGREE NOT ONLY CAN RESULT IN A FIRE BUT ALSO METAL PROJECTILES HITTING BYSTANDERS AND COMING THROUGH THE FLOOR BOARDS AND POSSIBLY RESULTING IN INJURY OR DEATH. IF YOU ARE READING THIS AND HAVE A MANUAL JEEP WRANGLER HAVE IT CHECKED IMMEDIATELY! THIS WAS A COMPLETELY UNKNOWN PROBLEM SHOWING NO SYMPTOMS WHATSOEVER.*JB
Corrective Action:
VEHICLE WAS BEING DRIVEN APPROX 30MPH ON A CITY ROAD WHEN A LOUD BANG WAS HEARD. IMMEDIATELY PULLED OVER AND LUCKILY A STRANGER FOLLOWING BEHIND QUICKLY ESCORTED THE DRIVER OUT AS THE VEHICLE COMPLETELY WENT UP IN FLAMES. METAL CHUNKS AND PIECES COULD BE HEARD FALLING UNDERNEATH THE VEHICLE. UPON CLOSER INSPECTION THE TRANSMISSION HAD COMPLETELY EXPLODED AND EJECTED THE CLUTCH ASSEMBLY SHEARING THE INPUT SHAFT AND RUPTURING A FUEL LINE. THE VEHICLE WAS A COMPLETE TOTAL LOSS WITH FLAMES IMMEDIATELY ENTERING THE PASSENGER CABIN IN SECONDS. IF IT WAS NOT FOR A BRAVE BYSTANDER SERIOUS INJURY OR DEATH WOULD HAVE OCCURRED. THIS IS A NEW TRANSMISSION INTRODUCED IN THE NEW JL WRANGLER AND GLADIATOR AND HAS BEEN HAPPENING MORE AND MORE. IT'S A SERIOUS SAFETY ISSUE THAT JEEP REFUSES TO LOOK INTO AND NEEDS TO BE INVESTIGATED IMMEDIATELY. TRANSMISSION EXPLOSION TO THIS DEGREE NOT ONLY CAN RESULT IN A FIRE BUT ALSO METAL PROJECTILES HITTING BYSTANDERS AND COMING THROUGH THE FLOOR BOARDS AND POSSIBLY RESULTING IN INJURY OR DEATH. IF YOU ARE READING THIS AND HAVE A MANUAL JEEP WRANGLER HAVE IT CHECKED IMMEDIATELY! THIS WAS A COMPLETELY UNKNOWN PROBLEM SHOWING NO SYMPTOMS WHATSOEVER.*JB
Additional Notes:
VEHICLE WAS BEING DRIVEN APPROX 30MPH ON A CITY ROAD WHEN A LOUD BANG WAS HEARD. IMMEDIATELY PULLED OVER AND LUCKILY A STRANGER FOLLOWING BEHIND QUICKLY ESCORTED THE DRIVER OUT AS THE VEHICLE COMPLETELY WENT UP IN FLAMES. METAL CHUNKS AND PIECES COULD BE HEARD FALLING UNDERNEATH THE VEHICLE. UPON CLOSER INSPECTION THE TRANSMISSION HAD COMPLETELY EXPLODED AND EJECTED THE CLUTCH ASSEMBLY SHEARING THE INPUT SHAFT AND RUPTURING A FUEL LINE. THE VEHICLE WAS A COMPLETE TOTAL LOSS WITH FLAMES IMMEDIATELY ENTERING THE PASSENGER CABIN IN SECONDS. IF IT WAS NOT FOR A BRAVE BYSTANDER SERIOUS INJURY OR DEATH WOULD HAVE OCCURRED. THIS IS A NEW TRANSMISSION INTRODUCED IN THE NEW JL WRANGLER AND GLADIATOR AND HAS BEEN HAPPENING MORE AND MORE. IT'S A SERIOUS SAFETY ISSUE THAT JEEP REFUSES TO LOOK INTO AND NEEDS TO BE INVESTIGATED IMMEDIATELY. TRANSMISSION EXPLOSION TO THIS DEGREE NOT ONLY CAN RESULT IN A FIRE BUT ALSO METAL PROJECTILES HITTING BYSTANDERS AND COMING THROUGH THE FLOOR BOARDS AND POSSIBLY RESULTING IN INJURY OR DEATH. IF YOU ARE READING THIS AND HAVE A MANUAL JEEP WRANGLER HAVE IT CHECKED IMMEDIATELY! THIS WAS A COMPLETELY UNKNOWN PROBLEM SHOWING NO SYMPTOMS WHATSOEVER.*JB
Mfg Campaign: 11307999
Recall Date: Feb 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY DAUGHTER DRIVES THAT JEEP AND HAD THE STEERING LOCK UP ON THE HIGHWAY IN HOUSTON ON THE MORNING OF JANUARY 29 2020 AND COULD NOT STEER LEFT(CHANGE LANE) FOR ABOUT A MILE,THEN WENT BACK TO NORMAL...IT WAS TAKEN THE NEXT DAY TO HELFMAN DEALER,WITH SAID PROBLEM WAS SOLVED...THEY UPDATED ELECTRONICS WITCH I BELIEVE THE PROBLEM IS A MECHANICAL ISSUE IN THE STEERING BOX.THERE WAS NO ACCIDENT INVOLVED.I FOUND ONLINE SEVERAL SIMILAR ISSUES AND VIDEOS RELATED TO THE SAME PROBLEM.I BELIEVE ITS JUST A MATTER OF TIME BEFORE IT HAPPENS AGAIN HOPEFULLY WITHOUT AN ACCIDENT INVOLVED. I THINK IT IS A CRITICAL ISSUE HAVING A STEERING LOCK UP
Corrective Action:
MY DAUGHTER DRIVES THAT JEEP AND HAD THE STEERING LOCK UP ON THE HIGHWAY IN HOUSTON ON THE MORNING OF JANUARY 29 2020 AND COULD NOT STEER LEFT(CHANGE LANE) FOR ABOUT A MILE,THEN WENT BACK TO NORMAL...IT WAS TAKEN THE NEXT DAY TO HELFMAN DEALER,WITH SAID PROBLEM WAS SOLVED...THEY UPDATED ELECTRONICS WITCH I BELIEVE THE PROBLEM IS A MECHANICAL ISSUE IN THE STEERING BOX.THERE WAS NO ACCIDENT INVOLVED.I FOUND ONLINE SEVERAL SIMILAR ISSUES AND VIDEOS RELATED TO THE SAME PROBLEM.I BELIEVE ITS JUST A MATTER OF TIME BEFORE IT HAPPENS AGAIN HOPEFULLY WITHOUT AN ACCIDENT INVOLVED. I THINK IT IS A CRITICAL ISSUE HAVING A STEERING LOCK UP
Additional Notes:
MY DAUGHTER DRIVES THAT JEEP AND HAD THE STEERING LOCK UP ON THE HIGHWAY IN HOUSTON ON THE MORNING OF JANUARY 29 2020 AND COULD NOT STEER LEFT(CHANGE LANE) FOR ABOUT A MILE,THEN WENT BACK TO NORMAL...IT WAS TAKEN THE NEXT DAY TO HELFMAN DEALER,WITH SAID PROBLEM WAS SOLVED...THEY UPDATED ELECTRONICS WITCH I BELIEVE THE PROBLEM IS A MECHANICAL ISSUE IN THE STEERING BOX.THERE WAS NO ACCIDENT INVOLVED.I FOUND ONLINE SEVERAL SIMILAR ISSUES AND VIDEOS RELATED TO THE SAME PROBLEM.I BELIEVE ITS JUST A MATTER OF TIME BEFORE IT HAPPENS AGAIN HOPEFULLY WITHOUT AN ACCIDENT INVOLVED. I THINK IT IS A CRITICAL ISSUE HAVING A STEERING LOCK UP
Mfg Campaign: 11307504
Recall Date: Feb 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY JEEP STARTED TO SHAKE VIOLENTLY AFTER DRIVING OVER SOME SMALL BUMPS ON THE HIGHWAY WHILE DRIVING 60-65 MPH. I HAD TO PULL MY CAR OVER. I THOUGHT I BLEW A TIRE, BUT I DID NOT. I DROVE OFF WITHOUT THE VEHICLE SHAKING AFTER I WAITED A FEW MINUTES. UNFORTUNATELY, IT HAPPENED AGAIN IN THE SAME DAY WHEN I DROVE OVER A ROUGH PATCH ON THE HIGHWAY TRAVELING THE SAME SPEED. I PULLED OVER AGAIN AND WAITED BEFORE DRIVING OFF. I DID SOME RESEARCH AND LEARNED THIS IS A KNOW SAFETY PROBLEM WITH JEEPS CALLED A "DEATH WOBBLE". I MADE AN APPOINTMENT TO HAVE MY JEEP LOOKED AT ON 2-4-2020, HOWEVER THE SERVICE GARAGE HAD TO CANCEL MY APPOINTMENT DUE TO THEIR INTERNET BEING DOWN. I HAVE RESCHEDULED FOR 2-7-2020. IF THE SERVICE DOES NOT CORRECT THE PROBLEM, WHAT AM I TO DO? THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
MY JEEP STARTED TO SHAKE VIOLENTLY AFTER DRIVING OVER SOME SMALL BUMPS ON THE HIGHWAY WHILE DRIVING 60-65 MPH. I HAD TO PULL MY CAR OVER. I THOUGHT I BLEW A TIRE, BUT I DID NOT. I DROVE OFF WITHOUT THE VEHICLE SHAKING AFTER I WAITED A FEW MINUTES. UNFORTUNATELY, IT HAPPENED AGAIN IN THE SAME DAY WHEN I DROVE OVER A ROUGH PATCH ON THE HIGHWAY TRAVELING THE SAME SPEED. I PULLED OVER AGAIN AND WAITED BEFORE DRIVING OFF. I DID SOME RESEARCH AND LEARNED THIS IS A KNOW SAFETY PROBLEM WITH JEEPS CALLED A "DEATH WOBBLE". I MADE AN APPOINTMENT TO HAVE MY JEEP LOOKED AT ON 2-4-2020, HOWEVER THE SERVICE GARAGE HAD TO CANCEL MY APPOINTMENT DUE TO THEIR INTERNET BEING DOWN. I HAVE RESCHEDULED FOR 2-7-2020. IF THE SERVICE DOES NOT CORRECT THE PROBLEM, WHAT AM I TO DO? THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
MY JEEP STARTED TO SHAKE VIOLENTLY AFTER DRIVING OVER SOME SMALL BUMPS ON THE HIGHWAY WHILE DRIVING 60-65 MPH. I HAD TO PULL MY CAR OVER. I THOUGHT I BLEW A TIRE, BUT I DID NOT. I DROVE OFF WITHOUT THE VEHICLE SHAKING AFTER I WAITED A FEW MINUTES. UNFORTUNATELY, IT HAPPENED AGAIN IN THE SAME DAY WHEN I DROVE OVER A ROUGH PATCH ON THE HIGHWAY TRAVELING THE SAME SPEED. I PULLED OVER AGAIN AND WAITED BEFORE DRIVING OFF. I DID SOME RESEARCH AND LEARNED THIS IS A KNOW SAFETY PROBLEM WITH JEEPS CALLED A "DEATH WOBBLE". I MADE AN APPOINTMENT TO HAVE MY JEEP LOOKED AT ON 2-4-2020, HOWEVER THE SERVICE GARAGE HAD TO CANCEL MY APPOINTMENT DUE TO THEIR INTERNET BEING DOWN. I HAVE RESCHEDULED FOR 2-7-2020. IF THE SERVICE DOES NOT CORRECT THE PROBLEM, WHAT AM I TO DO? THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11307301
Recall Date: Feb 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
MY JEEP STARTED TO SHAKE VIOLENTLY AFTER DRIVING OVER SOME SMALL BUMPS ON THE HIGHWAY WHILE DRIVING 60-65 MPH. I HAD TO PULL MY CAR OVER. I THOUGHT I BLEW A TIRE, BUT I DID NOT. I DROVE OFF WITHOUT THE VEHICLE SHAKING AFTER I WAITED A FEW MINUTES. UNFORTUNATELY, IT HAPPENED AGAIN IN THE SAME DAY WHEN I DROVE OVER A ROUGH PATCH ON THE HIGHWAY TRAVELING THE SAME SPEED. I PULLED OVER AGAIN AND WAITED BEFORE DRIVING OFF. I DID SOME RESEARCH AND LEARNED THIS IS A KNOW SAFETY PROBLEM WITH JEEPS CALLED A "DEATH WOBBLE". I MADE AN APPOINTMENT TO HAVE MY JEEP LOOKED AT ON 2-4-2020, HOWEVER THE SERVICE GARAGE HAD TO CANCEL MY APPOINTMENT DUE TO THEIR INTERNET BEING DOWN. I HAVE RESCHEDULED FOR 2-7-2020. IF THE SERVICE DOES NOT CORRECT THE PROBLEM, WHAT AM I TO DO? THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
MY JEEP STARTED TO SHAKE VIOLENTLY AFTER DRIVING OVER SOME SMALL BUMPS ON THE HIGHWAY WHILE DRIVING 60-65 MPH. I HAD TO PULL MY CAR OVER. I THOUGHT I BLEW A TIRE, BUT I DID NOT. I DROVE OFF WITHOUT THE VEHICLE SHAKING AFTER I WAITED A FEW MINUTES. UNFORTUNATELY, IT HAPPENED AGAIN IN THE SAME DAY WHEN I DROVE OVER A ROUGH PATCH ON THE HIGHWAY TRAVELING THE SAME SPEED. I PULLED OVER AGAIN AND WAITED BEFORE DRIVING OFF. I DID SOME RESEARCH AND LEARNED THIS IS A KNOW SAFETY PROBLEM WITH JEEPS CALLED A "DEATH WOBBLE". I MADE AN APPOINTMENT TO HAVE MY JEEP LOOKED AT ON 2-4-2020, HOWEVER THE SERVICE GARAGE HAD TO CANCEL MY APPOINTMENT DUE TO THEIR INTERNET BEING DOWN. I HAVE RESCHEDULED FOR 2-7-2020. IF THE SERVICE DOES NOT CORRECT THE PROBLEM, WHAT AM I TO DO? THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
MY JEEP STARTED TO SHAKE VIOLENTLY AFTER DRIVING OVER SOME SMALL BUMPS ON THE HIGHWAY WHILE DRIVING 60-65 MPH. I HAD TO PULL MY CAR OVER. I THOUGHT I BLEW A TIRE, BUT I DID NOT. I DROVE OFF WITHOUT THE VEHICLE SHAKING AFTER I WAITED A FEW MINUTES. UNFORTUNATELY, IT HAPPENED AGAIN IN THE SAME DAY WHEN I DROVE OVER A ROUGH PATCH ON THE HIGHWAY TRAVELING THE SAME SPEED. I PULLED OVER AGAIN AND WAITED BEFORE DRIVING OFF. I DID SOME RESEARCH AND LEARNED THIS IS A KNOW SAFETY PROBLEM WITH JEEPS CALLED A "DEATH WOBBLE". I MADE AN APPOINTMENT TO HAVE MY JEEP LOOKED AT ON 2-4-2020, HOWEVER THE SERVICE GARAGE HAD TO CANCEL MY APPOINTMENT DUE TO THEIR INTERNET BEING DOWN. I HAVE RESCHEDULED FOR 2-7-2020. IF THE SERVICE DOES NOT CORRECT THE PROBLEM, WHAT AM I TO DO? THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11307301
Recall Date: Feb 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY JEEP STARTED TO SHAKE VIOLENTLY AFTER DRIVING OVER SOME SMALL BUMPS ON THE HIGHWAY WHILE DRIVING 60-65 MPH. I HAD TO PULL MY CAR OVER. I THOUGHT I BLEW A TIRE, BUT I DID NOT. I DROVE OFF WITHOUT THE VEHICLE SHAKING AFTER I WAITED A FEW MINUTES. UNFORTUNATELY, IT HAPPENED AGAIN IN THE SAME DAY WHEN I DROVE OVER A ROUGH PATCH ON THE HIGHWAY TRAVELING THE SAME SPEED. I PULLED OVER AGAIN AND WAITED BEFORE DRIVING OFF. I DID SOME RESEARCH AND LEARNED THIS IS A KNOW SAFETY PROBLEM WITH JEEPS CALLED A "DEATH WOBBLE". I MADE AN APPOINTMENT TO HAVE MY JEEP LOOKED AT ON 2-4-2020, HOWEVER THE SERVICE GARAGE HAD TO CANCEL MY APPOINTMENT DUE TO THEIR INTERNET BEING DOWN. I HAVE RESCHEDULED FOR 2-7-2020. IF THE SERVICE DOES NOT CORRECT THE PROBLEM, WHAT AM I TO DO? THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
MY JEEP STARTED TO SHAKE VIOLENTLY AFTER DRIVING OVER SOME SMALL BUMPS ON THE HIGHWAY WHILE DRIVING 60-65 MPH. I HAD TO PULL MY CAR OVER. I THOUGHT I BLEW A TIRE, BUT I DID NOT. I DROVE OFF WITHOUT THE VEHICLE SHAKING AFTER I WAITED A FEW MINUTES. UNFORTUNATELY, IT HAPPENED AGAIN IN THE SAME DAY WHEN I DROVE OVER A ROUGH PATCH ON THE HIGHWAY TRAVELING THE SAME SPEED. I PULLED OVER AGAIN AND WAITED BEFORE DRIVING OFF. I DID SOME RESEARCH AND LEARNED THIS IS A KNOW SAFETY PROBLEM WITH JEEPS CALLED A "DEATH WOBBLE". I MADE AN APPOINTMENT TO HAVE MY JEEP LOOKED AT ON 2-4-2020, HOWEVER THE SERVICE GARAGE HAD TO CANCEL MY APPOINTMENT DUE TO THEIR INTERNET BEING DOWN. I HAVE RESCHEDULED FOR 2-7-2020. IF THE SERVICE DOES NOT CORRECT THE PROBLEM, WHAT AM I TO DO? THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
MY JEEP STARTED TO SHAKE VIOLENTLY AFTER DRIVING OVER SOME SMALL BUMPS ON THE HIGHWAY WHILE DRIVING 60-65 MPH. I HAD TO PULL MY CAR OVER. I THOUGHT I BLEW A TIRE, BUT I DID NOT. I DROVE OFF WITHOUT THE VEHICLE SHAKING AFTER I WAITED A FEW MINUTES. UNFORTUNATELY, IT HAPPENED AGAIN IN THE SAME DAY WHEN I DROVE OVER A ROUGH PATCH ON THE HIGHWAY TRAVELING THE SAME SPEED. I PULLED OVER AGAIN AND WAITED BEFORE DRIVING OFF. I DID SOME RESEARCH AND LEARNED THIS IS A KNOW SAFETY PROBLEM WITH JEEPS CALLED A "DEATH WOBBLE". I MADE AN APPOINTMENT TO HAVE MY JEEP LOOKED AT ON 2-4-2020, HOWEVER THE SERVICE GARAGE HAD TO CANCEL MY APPOINTMENT DUE TO THEIR INTERNET BEING DOWN. I HAVE RESCHEDULED FOR 2-7-2020. IF THE SERVICE DOES NOT CORRECT THE PROBLEM, WHAT AM I TO DO? THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11307301
Recall Date: Feb 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
RAPID JARRING AND SHAKING OF STEERING WHEEL OCCURRED WHEN DRIVING SPEEDS OF 65 -70 MPH ENCOUNTERED AN EXPANSION CRACK THE VIOLENT SHAKING OF THE JEEP CAUSED ME TO HAVE TO PULL OFF THE ROAD TO AVOID A COLLISION. THIS HAPPENED ON JANUARY 29, 2020 THE JEEP HAS 13,000 MILES ON IT AND HAS NEVER BEE OFF-ROAD. THE JEEP HAS BEEN PARKED SINCE THE INCIDENT, DEEMED UNSAFE FOR TRANSPORTATION. IT IS SCHEDULED TO GO TO INTO DEALERSHIP ON FEB 4TH FOR EVALUATION AND REPAIR IF POSSIBLE.
Corrective Action:
RAPID JARRING AND SHAKING OF STEERING WHEEL OCCURRED WHEN DRIVING SPEEDS OF 65 -70 MPH ENCOUNTERED AN EXPANSION CRACK THE VIOLENT SHAKING OF THE JEEP CAUSED ME TO HAVE TO PULL OFF THE ROAD TO AVOID A COLLISION. THIS HAPPENED ON JANUARY 29, 2020 THE JEEP HAS 13,000 MILES ON IT AND HAS NEVER BEE OFF-ROAD. THE JEEP HAS BEEN PARKED SINCE THE INCIDENT, DEEMED UNSAFE FOR TRANSPORTATION. IT IS SCHEDULED TO GO TO INTO DEALERSHIP ON FEB 4TH FOR EVALUATION AND REPAIR IF POSSIBLE.
Additional Notes:
RAPID JARRING AND SHAKING OF STEERING WHEEL OCCURRED WHEN DRIVING SPEEDS OF 65 -70 MPH ENCOUNTERED AN EXPANSION CRACK THE VIOLENT SHAKING OF THE JEEP CAUSED ME TO HAVE TO PULL OFF THE ROAD TO AVOID A COLLISION. THIS HAPPENED ON JANUARY 29, 2020 THE JEEP HAS 13,000 MILES ON IT AND HAS NEVER BEE OFF-ROAD. THE JEEP HAS BEEN PARKED SINCE THE INCIDENT, DEEMED UNSAFE FOR TRANSPORTATION. IT IS SCHEDULED TO GO TO INTO DEALERSHIP ON FEB 4TH FOR EVALUATION AND REPAIR IF POSSIBLE.
Mfg Campaign: 11306346
Recall Date: Jan 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
RAPID JARRING AND SHAKING OF STEERING WHEEL OCCURRED WHEN DRIVING SPEEDS OF 65 -70 MPH ENCOUNTERED AN EXPANSION CRACK THE VIOLENT SHAKING OF THE JEEP CAUSED ME TO HAVE TO PULL OFF THE ROAD TO AVOID A COLLISION. THIS HAPPENED ON JANUARY 29, 2020 THE JEEP HAS 13,000 MILES ON IT AND HAS NEVER BEE OFF-ROAD. THE JEEP HAS BEEN PARKED SINCE THE INCIDENT, DEEMED UNSAFE FOR TRANSPORTATION. IT IS SCHEDULED TO GO TO INTO DEALERSHIP ON FEB 4TH FOR EVALUATION AND REPAIR IF POSSIBLE.
Corrective Action:
RAPID JARRING AND SHAKING OF STEERING WHEEL OCCURRED WHEN DRIVING SPEEDS OF 65 -70 MPH ENCOUNTERED AN EXPANSION CRACK THE VIOLENT SHAKING OF THE JEEP CAUSED ME TO HAVE TO PULL OFF THE ROAD TO AVOID A COLLISION. THIS HAPPENED ON JANUARY 29, 2020 THE JEEP HAS 13,000 MILES ON IT AND HAS NEVER BEE OFF-ROAD. THE JEEP HAS BEEN PARKED SINCE THE INCIDENT, DEEMED UNSAFE FOR TRANSPORTATION. IT IS SCHEDULED TO GO TO INTO DEALERSHIP ON FEB 4TH FOR EVALUATION AND REPAIR IF POSSIBLE.
Additional Notes:
RAPID JARRING AND SHAKING OF STEERING WHEEL OCCURRED WHEN DRIVING SPEEDS OF 65 -70 MPH ENCOUNTERED AN EXPANSION CRACK THE VIOLENT SHAKING OF THE JEEP CAUSED ME TO HAVE TO PULL OFF THE ROAD TO AVOID A COLLISION. THIS HAPPENED ON JANUARY 29, 2020 THE JEEP HAS 13,000 MILES ON IT AND HAS NEVER BEE OFF-ROAD. THE JEEP HAS BEEN PARKED SINCE THE INCIDENT, DEEMED UNSAFE FOR TRANSPORTATION. IT IS SCHEDULED TO GO TO INTO DEALERSHIP ON FEB 4TH FOR EVALUATION AND REPAIR IF POSSIBLE.
Mfg Campaign: 11306346
Recall Date: Jan 31, 2020
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