Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After several warning lights appeared, the power steering stopped working while I was driving the car on the highway.
Corrective Action:
After several warning lights appeared, the power steering stopped working while I was driving the car on the highway.
Additional Notes:
After several warning lights appeared, the power steering stopped working while I was driving the car on the highway.
Mfg Campaign: 11534366
Recall Date: Jul 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
After several warning lights appeared, the power steering stopped working while I was driving the car on the highway.
Corrective Action:
After several warning lights appeared, the power steering stopped working while I was driving the car on the highway.
Additional Notes:
After several warning lights appeared, the power steering stopped working while I was driving the car on the highway.
Mfg Campaign: 11534366
Recall Date: Jul 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ALL KINDS OF CODES CAME ON JEEP LOCKED UP COULDNT STEER ALMOST WRECKED. HAD TO TOLL NOW DEALERSHIP SAYS ITS THE ENGINE AFTER SAYING IT WAS THE STARTER
Corrective Action:
ALL KINDS OF CODES CAME ON JEEP LOCKED UP COULDNT STEER ALMOST WRECKED. HAD TO TOLL NOW DEALERSHIP SAYS ITS THE ENGINE AFTER SAYING IT WAS THE STARTER
Additional Notes:
ALL KINDS OF CODES CAME ON JEEP LOCKED UP COULDNT STEER ALMOST WRECKED. HAD TO TOLL NOW DEALERSHIP SAYS ITS THE ENGINE AFTER SAYING IT WAS THE STARTER
Mfg Campaign: 11533662
Recall Date: Jul 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
ALL KINDS OF CODES CAME ON JEEP LOCKED UP COULDNT STEER ALMOST WRECKED. HAD TO TOLL NOW DEALERSHIP SAYS ITS THE ENGINE AFTER SAYING IT WAS THE STARTER
Corrective Action:
ALL KINDS OF CODES CAME ON JEEP LOCKED UP COULDNT STEER ALMOST WRECKED. HAD TO TOLL NOW DEALERSHIP SAYS ITS THE ENGINE AFTER SAYING IT WAS THE STARTER
Additional Notes:
ALL KINDS OF CODES CAME ON JEEP LOCKED UP COULDNT STEER ALMOST WRECKED. HAD TO TOLL NOW DEALERSHIP SAYS ITS THE ENGINE AFTER SAYING IT WAS THE STARTER
Mfg Campaign: 11533662
Recall Date: Jul 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ALL KINDS OF CODES CAME ON JEEP LOCKED UP COULDNT STEER ALMOST WRECKED. HAD TO TOLL NOW DEALERSHIP SAYS ITS THE ENGINE AFTER SAYING IT WAS THE STARTER
Corrective Action:
ALL KINDS OF CODES CAME ON JEEP LOCKED UP COULDNT STEER ALMOST WRECKED. HAD TO TOLL NOW DEALERSHIP SAYS ITS THE ENGINE AFTER SAYING IT WAS THE STARTER
Additional Notes:
ALL KINDS OF CODES CAME ON JEEP LOCKED UP COULDNT STEER ALMOST WRECKED. HAD TO TOLL NOW DEALERSHIP SAYS ITS THE ENGINE AFTER SAYING IT WAS THE STARTER
Mfg Campaign: 11533662
Recall Date: Jul 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 25 MPH, the transmission was slipping. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was then taken to a second mechanic where it was diagnosed that the failure was related to NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was taken back to the dealer, who informed the contact that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and provided temporary vehicle rental assistance. The contact stated that the failure persisted while driving the vehicle. The failure mileage was approximately 46,000. VIN tool confirm parts not available.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 25 MPH, the transmission was slipping. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was then taken to a second mechanic where it was diagnosed that the failure was related to NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was taken back to the dealer, who informed the contact that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and provided temporary vehicle rental assistance. The contact stated that the failure persisted while driving the vehicle. The failure mileage was approximately 46,000. VIN tool confirm parts not available.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 25 MPH, the transmission was slipping. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was then taken to a second mechanic where it was diagnosed that the failure was related to NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was taken back to the dealer, who informed the contact that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and provided temporary vehicle rental assistance. The contact stated that the failure persisted while driving the vehicle. The failure mileage was approximately 46,000. VIN tool confirm parts not available.
Mfg Campaign: 11532683
Recall Date: Jul 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Recurring issue with my Jeep where seemingly every light on the dash, as well as the blind spot detectors, illuminates. The lights are accompanies by warning messages that indicate that electronic stability control and parking sense are unavailable. ABS lights, Traction Control, stability control, the brake light, and prompts to service 4WD are present. The impact varies based on whether or not the car is in motion. When it is not, as in the case of a cold start, the transmission is locked in Park. When the car is in motion, power steering intermittently goes out. If you pull over and put the vehicle in park while the lights are illuminated (i.e. if they don't clear), the car will get stuck in park until the lights clear. I have had the vehicle towed to the Jeep dealership in Natick, MA twice and, while they've charged me nothing, they've been unable to help due to the issue clearing and a lack of persistent diagnostic logs. Aside from the inconvenience, the sudden loss of power steering presents a safety issue. This has been going on for months, though the safety concern with steering only presented yesterday.
Corrective Action:
Recurring issue with my Jeep where seemingly every light on the dash, as well as the blind spot detectors, illuminates. The lights are accompanies by warning messages that indicate that electronic stability control and parking sense are unavailable. ABS lights, Traction Control, stability control, the brake light, and prompts to service 4WD are present. The impact varies based on whether or not the car is in motion. When it is not, as in the case of a cold start, the transmission is locked in Park. When the car is in motion, power steering intermittently goes out. If you pull over and put the vehicle in park while the lights are illuminated (i.e. if they don't clear), the car will get stuck in park until the lights clear. I have had the vehicle towed to the Jeep dealership in Natick, MA twice and, while they've charged me nothing, they've been unable to help due to the issue clearing and a lack of persistent diagnostic logs. Aside from the inconvenience, the sudden loss of power steering presents a safety issue. This has been going on for months, though the safety concern with steering only presented yesterday.
Additional Notes:
Recurring issue with my Jeep where seemingly every light on the dash, as well as the blind spot detectors, illuminates. The lights are accompanies by warning messages that indicate that electronic stability control and parking sense are unavailable. ABS lights, Traction Control, stability control, the brake light, and prompts to service 4WD are present. The impact varies based on whether or not the car is in motion. When it is not, as in the case of a cold start, the transmission is locked in Park. When the car is in motion, power steering intermittently goes out. If you pull over and put the vehicle in park while the lights are illuminated (i.e. if they don't clear), the car will get stuck in park until the lights clear. I have had the vehicle towed to the Jeep dealership in Natick, MA twice and, while they've charged me nothing, they've been unable to help due to the issue clearing and a lack of persistent diagnostic logs. Aside from the inconvenience, the sudden loss of power steering presents a safety issue. This has been going on for months, though the safety concern with steering only presented yesterday.
Mfg Campaign: 11532570
Recall Date: Jul 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Recurring issue with my Jeep where seemingly every light on the dash, as well as the blind spot detectors, illuminates. The lights are accompanies by warning messages that indicate that electronic stability control and parking sense are unavailable. ABS lights, Traction Control, stability control, the brake light, and prompts to service 4WD are present. The impact varies based on whether or not the car is in motion. When it is not, as in the case of a cold start, the transmission is locked in Park. When the car is in motion, power steering intermittently goes out. If you pull over and put the vehicle in park while the lights are illuminated (i.e. if they don't clear), the car will get stuck in park until the lights clear. I have had the vehicle towed to the Jeep dealership in Natick, MA twice and, while they've charged me nothing, they've been unable to help due to the issue clearing and a lack of persistent diagnostic logs. Aside from the inconvenience, the sudden loss of power steering presents a safety issue. This has been going on for months, though the safety concern with steering only presented yesterday.
Corrective Action:
Recurring issue with my Jeep where seemingly every light on the dash, as well as the blind spot detectors, illuminates. The lights are accompanies by warning messages that indicate that electronic stability control and parking sense are unavailable. ABS lights, Traction Control, stability control, the brake light, and prompts to service 4WD are present. The impact varies based on whether or not the car is in motion. When it is not, as in the case of a cold start, the transmission is locked in Park. When the car is in motion, power steering intermittently goes out. If you pull over and put the vehicle in park while the lights are illuminated (i.e. if they don't clear), the car will get stuck in park until the lights clear. I have had the vehicle towed to the Jeep dealership in Natick, MA twice and, while they've charged me nothing, they've been unable to help due to the issue clearing and a lack of persistent diagnostic logs. Aside from the inconvenience, the sudden loss of power steering presents a safety issue. This has been going on for months, though the safety concern with steering only presented yesterday.
Additional Notes:
Recurring issue with my Jeep where seemingly every light on the dash, as well as the blind spot detectors, illuminates. The lights are accompanies by warning messages that indicate that electronic stability control and parking sense are unavailable. ABS lights, Traction Control, stability control, the brake light, and prompts to service 4WD are present. The impact varies based on whether or not the car is in motion. When it is not, as in the case of a cold start, the transmission is locked in Park. When the car is in motion, power steering intermittently goes out. If you pull over and put the vehicle in park while the lights are illuminated (i.e. if they don't clear), the car will get stuck in park until the lights clear. I have had the vehicle towed to the Jeep dealership in Natick, MA twice and, while they've charged me nothing, they've been unable to help due to the issue clearing and a lack of persistent diagnostic logs. Aside from the inconvenience, the sudden loss of power steering presents a safety issue. This has been going on for months, though the safety concern with steering only presented yesterday.
Mfg Campaign: 11532570
Recall Date: Jul 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Recurring issue with my Jeep where seemingly every light on the dash, as well as the blind spot detectors, illuminates. The lights are accompanies by warning messages that indicate that electronic stability control and parking sense are unavailable. ABS lights, Traction Control, stability control, the brake light, and prompts to service 4WD are present. The impact varies based on whether or not the car is in motion. When it is not, as in the case of a cold start, the transmission is locked in Park. When the car is in motion, power steering intermittently goes out. If you pull over and put the vehicle in park while the lights are illuminated (i.e. if they don't clear), the car will get stuck in park until the lights clear. I have had the vehicle towed to the Jeep dealership in Natick, MA twice and, while they've charged me nothing, they've been unable to help due to the issue clearing and a lack of persistent diagnostic logs. Aside from the inconvenience, the sudden loss of power steering presents a safety issue. This has been going on for months, though the safety concern with steering only presented yesterday.
Corrective Action:
Recurring issue with my Jeep where seemingly every light on the dash, as well as the blind spot detectors, illuminates. The lights are accompanies by warning messages that indicate that electronic stability control and parking sense are unavailable. ABS lights, Traction Control, stability control, the brake light, and prompts to service 4WD are present. The impact varies based on whether or not the car is in motion. When it is not, as in the case of a cold start, the transmission is locked in Park. When the car is in motion, power steering intermittently goes out. If you pull over and put the vehicle in park while the lights are illuminated (i.e. if they don't clear), the car will get stuck in park until the lights clear. I have had the vehicle towed to the Jeep dealership in Natick, MA twice and, while they've charged me nothing, they've been unable to help due to the issue clearing and a lack of persistent diagnostic logs. Aside from the inconvenience, the sudden loss of power steering presents a safety issue. This has been going on for months, though the safety concern with steering only presented yesterday.
Additional Notes:
Recurring issue with my Jeep where seemingly every light on the dash, as well as the blind spot detectors, illuminates. The lights are accompanies by warning messages that indicate that electronic stability control and parking sense are unavailable. ABS lights, Traction Control, stability control, the brake light, and prompts to service 4WD are present. The impact varies based on whether or not the car is in motion. When it is not, as in the case of a cold start, the transmission is locked in Park. When the car is in motion, power steering intermittently goes out. If you pull over and put the vehicle in park while the lights are illuminated (i.e. if they don't clear), the car will get stuck in park until the lights clear. I have had the vehicle towed to the Jeep dealership in Natick, MA twice and, while they've charged me nothing, they've been unable to help due to the issue clearing and a lack of persistent diagnostic logs. Aside from the inconvenience, the sudden loss of power steering presents a safety issue. This has been going on for months, though the safety concern with steering only presented yesterday.
Mfg Campaign: 11532570
Recall Date: Jul 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My local Jeep dealership in Hampton, Va (Winners Circle) believes the ABS control module has failed. While in drive my Jeep would not move forward, the hazard lights would not turn on, the analog speedometer failed to display speed, and power steering is lost. Several lights are illuminated: check engine light, service electronic stability control, and service shifter. The shop foreman (Ryan) and the service manager (Wesley Ward) have confirmed these issues via diagnostics and during multiple test drives. To my knowledge my ABS control module has not been inspected by anyone.
Corrective Action:
My local Jeep dealership in Hampton, Va (Winners Circle) believes the ABS control module has failed. While in drive my Jeep would not move forward, the hazard lights would not turn on, the analog speedometer failed to display speed, and power steering is lost. Several lights are illuminated: check engine light, service electronic stability control, and service shifter. The shop foreman (Ryan) and the service manager (Wesley Ward) have confirmed these issues via diagnostics and during multiple test drives. To my knowledge my ABS control module has not been inspected by anyone.
Additional Notes:
My local Jeep dealership in Hampton, Va (Winners Circle) believes the ABS control module has failed. While in drive my Jeep would not move forward, the hazard lights would not turn on, the analog speedometer failed to display speed, and power steering is lost. Several lights are illuminated: check engine light, service electronic stability control, and service shifter. The shop foreman (Ryan) and the service manager (Wesley Ward) have confirmed these issues via diagnostics and during multiple test drives. To my knowledge my ABS control module has not been inspected by anyone.
Mfg Campaign: 11532319
Recall Date: Jul 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Cannot put car in drive from park position. “Service Shifter” light s up along with Abs, start/stop, All lights on dash light up while driving or in park, no power steering, all displays flickering, can not move vehicle. While in park, can not engage shifter,
Corrective Action:
Cannot put car in drive from park position. “Service Shifter” light s up along with Abs, start/stop, All lights on dash light up while driving or in park, no power steering, all displays flickering, can not move vehicle. While in park, can not engage shifter,
Additional Notes:
Cannot put car in drive from park position. “Service Shifter” light s up along with Abs, start/stop, All lights on dash light up while driving or in park, no power steering, all displays flickering, can not move vehicle. While in park, can not engage shifter,
Mfg Campaign: 11532138
Recall Date: Jul 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The oil housing unit has cracked and has to be replaced. The Jeep is currently in the shop and they discovered that it is made of plastic and cracked. I had oil pouring out when I took it to the shop. After doing some research, apparently this is a problem with Jeeps.
Corrective Action:
The oil housing unit has cracked and has to be replaced. The Jeep is currently in the shop and they discovered that it is made of plastic and cracked. I had oil pouring out when I took it to the shop. After doing some research, apparently this is a problem with Jeeps.
Additional Notes:
The oil housing unit has cracked and has to be replaced. The Jeep is currently in the shop and they discovered that it is made of plastic and cracked. I had oil pouring out when I took it to the shop. After doing some research, apparently this is a problem with Jeeps.
Mfg Campaign: 11531637
Recall Date: Jul 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Vehicle has been experiencing electrical failure that dealers have been ,so far, unable to diagnose..when the electrical failure occurs we experience a loss of steering.
Corrective Action:
Vehicle has been experiencing electrical failure that dealers have been ,so far, unable to diagnose..when the electrical failure occurs we experience a loss of steering.
Additional Notes:
Vehicle has been experiencing electrical failure that dealers have been ,so far, unable to diagnose..when the electrical failure occurs we experience a loss of steering.
Mfg Campaign: 11531474
Recall Date: Jul 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving vehicle will randomly have multiple warning lights on display suddenly appear (ABS, check engine, stability control, traction control, etc.) and speedometer would either go to 0 or read blank. In some instances power steering also cut out causing vehicle to swerve or jerk without warning. Spouse was scared to drive it when this happened and pulled over to have it towed. Did not want to have the vehicle suddenly swerve or lose control and hit cross traffic or pedestrian on side walk. This issue would then suddenly resolve itself and return to normal state. On some occasions, when vehicle was started, it would not shift out of park at first, but then would correct itself and allow it to be shifted out of park and driven. When check engine light was active, had codes checked and none were active, only stored. Indicated ABS sensor or ABS module errors. Was able to have Chrysler Dealer check into and after 5 days of troubleshooting, they worked with Chrysler Engineering to determine that there was a star CAN connector that was malfunctioning. Installed part 68321746AA for $84 and labor of $527 to resolve issue.
Corrective Action:
While driving vehicle will randomly have multiple warning lights on display suddenly appear (ABS, check engine, stability control, traction control, etc.) and speedometer would either go to 0 or read blank. In some instances power steering also cut out causing vehicle to swerve or jerk without warning. Spouse was scared to drive it when this happened and pulled over to have it towed. Did not want to have the vehicle suddenly swerve or lose control and hit cross traffic or pedestrian on side walk. This issue would then suddenly resolve itself and return to normal state. On some occasions, when vehicle was started, it would not shift out of park at first, but then would correct itself and allow it to be shifted out of park and driven. When check engine light was active, had codes checked and none were active, only stored. Indicated ABS sensor or ABS module errors. Was able to have Chrysler Dealer check into and after 5 days of troubleshooting, they worked with Chrysler Engineering to determine that there was a star CAN connector that was malfunctioning. Installed part 68321746AA for $84 and labor of $527 to resolve issue.
Additional Notes:
While driving vehicle will randomly have multiple warning lights on display suddenly appear (ABS, check engine, stability control, traction control, etc.) and speedometer would either go to 0 or read blank. In some instances power steering also cut out causing vehicle to swerve or jerk without warning. Spouse was scared to drive it when this happened and pulled over to have it towed. Did not want to have the vehicle suddenly swerve or lose control and hit cross traffic or pedestrian on side walk. This issue would then suddenly resolve itself and return to normal state. On some occasions, when vehicle was started, it would not shift out of park at first, but then would correct itself and allow it to be shifted out of park and driven. When check engine light was active, had codes checked and none were active, only stored. Indicated ABS sensor or ABS module errors. Was able to have Chrysler Dealer check into and after 5 days of troubleshooting, they worked with Chrysler Engineering to determine that there was a star CAN connector that was malfunctioning. Installed part 68321746AA for $84 and labor of $527 to resolve issue.
Mfg Campaign: 11530548
Recall Date: Jul 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving vehicle will randomly have multiple warning lights on display suddenly appear (ABS, check engine, stability control, traction control, etc.) and speedometer would either go to 0 or read blank. In some instances power steering also cut out causing vehicle to swerve or jerk without warning. Spouse was scared to drive it when this happened and pulled over to have it towed. Did not want to have the vehicle suddenly swerve or lose control and hit cross traffic or pedestrian on side walk. This issue would then suddenly resolve itself and return to normal state. On some occasions, when vehicle was started, it would not shift out of park at first, but then would correct itself and allow it to be shifted out of park and driven. When check engine light was active, had codes checked and none were active, only stored. Indicated ABS sensor or ABS module errors. Was able to have Chrysler Dealer check into and after 5 days of troubleshooting, they worked with Chrysler Engineering to determine that there was a star CAN connector that was malfunctioning. Installed part 68321746AA for $84 and labor of $527 to resolve issue.
Corrective Action:
While driving vehicle will randomly have multiple warning lights on display suddenly appear (ABS, check engine, stability control, traction control, etc.) and speedometer would either go to 0 or read blank. In some instances power steering also cut out causing vehicle to swerve or jerk without warning. Spouse was scared to drive it when this happened and pulled over to have it towed. Did not want to have the vehicle suddenly swerve or lose control and hit cross traffic or pedestrian on side walk. This issue would then suddenly resolve itself and return to normal state. On some occasions, when vehicle was started, it would not shift out of park at first, but then would correct itself and allow it to be shifted out of park and driven. When check engine light was active, had codes checked and none were active, only stored. Indicated ABS sensor or ABS module errors. Was able to have Chrysler Dealer check into and after 5 days of troubleshooting, they worked with Chrysler Engineering to determine that there was a star CAN connector that was malfunctioning. Installed part 68321746AA for $84 and labor of $527 to resolve issue.
Additional Notes:
While driving vehicle will randomly have multiple warning lights on display suddenly appear (ABS, check engine, stability control, traction control, etc.) and speedometer would either go to 0 or read blank. In some instances power steering also cut out causing vehicle to swerve or jerk without warning. Spouse was scared to drive it when this happened and pulled over to have it towed. Did not want to have the vehicle suddenly swerve or lose control and hit cross traffic or pedestrian on side walk. This issue would then suddenly resolve itself and return to normal state. On some occasions, when vehicle was started, it would not shift out of park at first, but then would correct itself and allow it to be shifted out of park and driven. When check engine light was active, had codes checked and none were active, only stored. Indicated ABS sensor or ABS module errors. Was able to have Chrysler Dealer check into and after 5 days of troubleshooting, they worked with Chrysler Engineering to determine that there was a star CAN connector that was malfunctioning. Installed part 68321746AA for $84 and labor of $527 to resolve issue.
Mfg Campaign: 11530548
Recall Date: Jul 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving vehicle will randomly have multiple warning lights on display suddenly appear (ABS, check engine, stability control, traction control, etc.) and speedometer would either go to 0 or read blank. In some instances power steering also cut out causing vehicle to swerve or jerk without warning. Spouse was scared to drive it when this happened and pulled over to have it towed. Did not want to have the vehicle suddenly swerve or lose control and hit cross traffic or pedestrian on side walk. This issue would then suddenly resolve itself and return to normal state. On some occasions, when vehicle was started, it would not shift out of park at first, but then would correct itself and allow it to be shifted out of park and driven. When check engine light was active, had codes checked and none were active, only stored. Indicated ABS sensor or ABS module errors. Was able to have Chrysler Dealer check into and after 5 days of troubleshooting, they worked with Chrysler Engineering to determine that there was a star CAN connector that was malfunctioning. Installed part 68321746AA for $84 and labor of $527 to resolve issue.
Corrective Action:
While driving vehicle will randomly have multiple warning lights on display suddenly appear (ABS, check engine, stability control, traction control, etc.) and speedometer would either go to 0 or read blank. In some instances power steering also cut out causing vehicle to swerve or jerk without warning. Spouse was scared to drive it when this happened and pulled over to have it towed. Did not want to have the vehicle suddenly swerve or lose control and hit cross traffic or pedestrian on side walk. This issue would then suddenly resolve itself and return to normal state. On some occasions, when vehicle was started, it would not shift out of park at first, but then would correct itself and allow it to be shifted out of park and driven. When check engine light was active, had codes checked and none were active, only stored. Indicated ABS sensor or ABS module errors. Was able to have Chrysler Dealer check into and after 5 days of troubleshooting, they worked with Chrysler Engineering to determine that there was a star CAN connector that was malfunctioning. Installed part 68321746AA for $84 and labor of $527 to resolve issue.
Additional Notes:
While driving vehicle will randomly have multiple warning lights on display suddenly appear (ABS, check engine, stability control, traction control, etc.) and speedometer would either go to 0 or read blank. In some instances power steering also cut out causing vehicle to swerve or jerk without warning. Spouse was scared to drive it when this happened and pulled over to have it towed. Did not want to have the vehicle suddenly swerve or lose control and hit cross traffic or pedestrian on side walk. This issue would then suddenly resolve itself and return to normal state. On some occasions, when vehicle was started, it would not shift out of park at first, but then would correct itself and allow it to be shifted out of park and driven. When check engine light was active, had codes checked and none were active, only stored. Indicated ABS sensor or ABS module errors. Was able to have Chrysler Dealer check into and after 5 days of troubleshooting, they worked with Chrysler Engineering to determine that there was a star CAN connector that was malfunctioning. Installed part 68321746AA for $84 and labor of $527 to resolve issue.
Mfg Campaign: 11530548
Recall Date: Jul 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While operating the vehicle, I lost Power Steering, Stability Control, Anti-Lock Brakes and when I was able to stop, the transmission was put into park and I was unable to shift gears. Dealership informed me that this is a known issue related to the Can Bus Connector located behind the glove compartment, which apparently controls all of the safety systems. There were multiple indicators lit on the dashboard along with a check engine light. Dealership is replacing the connector.
Corrective Action:
While operating the vehicle, I lost Power Steering, Stability Control, Anti-Lock Brakes and when I was able to stop, the transmission was put into park and I was unable to shift gears. Dealership informed me that this is a known issue related to the Can Bus Connector located behind the glove compartment, which apparently controls all of the safety systems. There were multiple indicators lit on the dashboard along with a check engine light. Dealership is replacing the connector.
Additional Notes:
While operating the vehicle, I lost Power Steering, Stability Control, Anti-Lock Brakes and when I was able to stop, the transmission was put into park and I was unable to shift gears. Dealership informed me that this is a known issue related to the Can Bus Connector located behind the glove compartment, which apparently controls all of the safety systems. There were multiple indicators lit on the dashboard along with a check engine light. Dealership is replacing the connector.
Mfg Campaign: 11529700
Recall Date: Jun 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While operating the vehicle, I lost Power Steering, Stability Control, Anti-Lock Brakes and when I was able to stop, the transmission was put into park and I was unable to shift gears. Dealership informed me that this is a known issue related to the Can Bus Connector located behind the glove compartment, which apparently controls all of the safety systems. There were multiple indicators lit on the dashboard along with a check engine light. Dealership is replacing the connector.
Corrective Action:
While operating the vehicle, I lost Power Steering, Stability Control, Anti-Lock Brakes and when I was able to stop, the transmission was put into park and I was unable to shift gears. Dealership informed me that this is a known issue related to the Can Bus Connector located behind the glove compartment, which apparently controls all of the safety systems. There were multiple indicators lit on the dashboard along with a check engine light. Dealership is replacing the connector.
Additional Notes:
While operating the vehicle, I lost Power Steering, Stability Control, Anti-Lock Brakes and when I was able to stop, the transmission was put into park and I was unable to shift gears. Dealership informed me that this is a known issue related to the Can Bus Connector located behind the glove compartment, which apparently controls all of the safety systems. There were multiple indicators lit on the dashboard along with a check engine light. Dealership is replacing the connector.
Mfg Campaign: 11529700
Recall Date: Jun 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While operating the vehicle, I lost Power Steering, Stability Control, Anti-Lock Brakes and when I was able to stop, the transmission was put into park and I was unable to shift gears. Dealership informed me that this is a known issue related to the Can Bus Connector located behind the glove compartment, which apparently controls all of the safety systems. There were multiple indicators lit on the dashboard along with a check engine light. Dealership is replacing the connector.
Corrective Action:
While operating the vehicle, I lost Power Steering, Stability Control, Anti-Lock Brakes and when I was able to stop, the transmission was put into park and I was unable to shift gears. Dealership informed me that this is a known issue related to the Can Bus Connector located behind the glove compartment, which apparently controls all of the safety systems. There were multiple indicators lit on the dashboard along with a check engine light. Dealership is replacing the connector.
Additional Notes:
While operating the vehicle, I lost Power Steering, Stability Control, Anti-Lock Brakes and when I was able to stop, the transmission was put into park and I was unable to shift gears. Dealership informed me that this is a known issue related to the Can Bus Connector located behind the glove compartment, which apparently controls all of the safety systems. There were multiple indicators lit on the dashboard along with a check engine light. Dealership is replacing the connector.
Mfg Campaign: 11529700
Recall Date: Jun 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
All the lights on the Jeep came on. Locked up nearly had a wreck. Had to be towed. Now dealership is saying its the motor. Everything shut down. This is not the first time the jeep has shut all the way down. This is very dangerous. We had replaced the starter, and battery and spark plugs and box. The jeep worked for a day then the second starter burned up .
Corrective Action:
All the lights on the Jeep came on. Locked up nearly had a wreck. Had to be towed. Now dealership is saying its the motor. Everything shut down. This is not the first time the jeep has shut all the way down. This is very dangerous. We had replaced the starter, and battery and spark plugs and box. The jeep worked for a day then the second starter burned up .
Additional Notes:
All the lights on the Jeep came on. Locked up nearly had a wreck. Had to be towed. Now dealership is saying its the motor. Everything shut down. This is not the first time the jeep has shut all the way down. This is very dangerous. We had replaced the starter, and battery and spark plugs and box. The jeep worked for a day then the second starter burned up .
Mfg Campaign: 11528833
Recall Date: Jun 26, 2023
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