Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My Jeep only has 85,266 miles on it and my pistons/ calibers are locked up, resulting in my cailbers, rotors, and brake pads to all be replaced. This job is projected to cost me over $1,000. My car is currently undriveable.
Corrective Action:
My Jeep only has 85,266 miles on it and my pistons/ calibers are locked up, resulting in my cailbers, rotors, and brake pads to all be replaced. This job is projected to cost me over $1,000. My car is currently undriveable.
Additional Notes:
My Jeep only has 85,266 miles on it and my pistons/ calibers are locked up, resulting in my cailbers, rotors, and brake pads to all be replaced. This job is projected to cost me over $1,000. My car is currently undriveable.
Mfg Campaign: 11578059
Recall Date: Mar 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My soft top has never been unzipped, and the back plastic windshield has started to come apart. This causes water to get into my car when it rains. So much water got into my car from the exposed opening in the back window, my car jack actually rusted and cannot be used, so now I have no jack for my car. This opening also causes bugs to get in and lay eyes or make nests, putting me at potential risk to get stung. The water has also caused a build up of dirt on the back windshield, causing extreme difficulty to see out of the back windshield.
Corrective Action:
My soft top has never been unzipped, and the back plastic windshield has started to come apart. This causes water to get into my car when it rains. So much water got into my car from the exposed opening in the back window, my car jack actually rusted and cannot be used, so now I have no jack for my car. This opening also causes bugs to get in and lay eyes or make nests, putting me at potential risk to get stung. The water has also caused a build up of dirt on the back windshield, causing extreme difficulty to see out of the back windshield.
Additional Notes:
My soft top has never been unzipped, and the back plastic windshield has started to come apart. This causes water to get into my car when it rains. So much water got into my car from the exposed opening in the back window, my car jack actually rusted and cannot be used, so now I have no jack for my car. This opening also causes bugs to get in and lay eyes or make nests, putting me at potential risk to get stung. The water has also caused a build up of dirt on the back windshield, causing extreme difficulty to see out of the back windshield.
Mfg Campaign: 11578061
Recall Date: Mar 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My soft top has never been unzipped, and the back plastic windshield has started to come apart. This causes water to get into my car when it rains. So much water got into my car from the exposed opening in the back window, my car jack actually rusted and cannot be used, so now I have no jack for my car. This opening also causes bugs to get in and lay eyes or make nests, putting me at potential risk to get stung. The water has also caused a build up of dirt on the back windshield, causing extreme difficulty to see out of the back windshield.
Corrective Action:
My soft top has never been unzipped, and the back plastic windshield has started to come apart. This causes water to get into my car when it rains. So much water got into my car from the exposed opening in the back window, my car jack actually rusted and cannot be used, so now I have no jack for my car. This opening also causes bugs to get in and lay eyes or make nests, putting me at potential risk to get stung. The water has also caused a build up of dirt on the back windshield, causing extreme difficulty to see out of the back windshield.
Additional Notes:
My soft top has never been unzipped, and the back plastic windshield has started to come apart. This causes water to get into my car when it rains. So much water got into my car from the exposed opening in the back window, my car jack actually rusted and cannot be used, so now I have no jack for my car. This opening also causes bugs to get in and lay eyes or make nests, putting me at potential risk to get stung. The water has also caused a build up of dirt on the back windshield, causing extreme difficulty to see out of the back windshield.
Mfg Campaign: 11578061
Recall Date: Mar 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Driving Jeep Wrangler Unlimited at posted speed of 65 mph when I hit a rough spot in the road or a seam in the pavement, or a pothole the front wheels jerk back and forth violently until I slow down to 30 mph or less and then continue driving. This is known as the Jeep "Death Wobble" the dealers know about it, it's on YOUTube many times, it is very dangerous because you have no control of the vehicle. The dealer replaced the steering stabilizer on a recall notice, but my Jeep still has the same problem.
Corrective Action:
Driving Jeep Wrangler Unlimited at posted speed of 65 mph when I hit a rough spot in the road or a seam in the pavement, or a pothole the front wheels jerk back and forth violently until I slow down to 30 mph or less and then continue driving. This is known as the Jeep "Death Wobble" the dealers know about it, it's on YOUTube many times, it is very dangerous because you have no control of the vehicle. The dealer replaced the steering stabilizer on a recall notice, but my Jeep still has the same problem.
Additional Notes:
Driving Jeep Wrangler Unlimited at posted speed of 65 mph when I hit a rough spot in the road or a seam in the pavement, or a pothole the front wheels jerk back and forth violently until I slow down to 30 mph or less and then continue driving. This is known as the Jeep "Death Wobble" the dealers know about it, it's on YOUTube many times, it is very dangerous because you have no control of the vehicle. The dealer replaced the steering stabilizer on a recall notice, but my Jeep still has the same problem.
Mfg Campaign: 11578076
Recall Date: Mar 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The Wrangler will shift out of gear and into neutral and steering become very hard and difficult to maneuver while accelerating from a stopped position and at times at highway speed. On the highway one can coast to the side of the road and shut off engine and restart and move again. This can also be done at an intersection but big safety concerns when pulling onto a highway with traffic, Multiple check lights will come on including check engine, stability control and service shifter. The Jeep has been taken to the dearer for repair to no resolve. Codes are cleared and problem persists. Began at about 70k miles and has persisted since.
Corrective Action:
The Wrangler will shift out of gear and into neutral and steering become very hard and difficult to maneuver while accelerating from a stopped position and at times at highway speed. On the highway one can coast to the side of the road and shut off engine and restart and move again. This can also be done at an intersection but big safety concerns when pulling onto a highway with traffic, Multiple check lights will come on including check engine, stability control and service shifter. The Jeep has been taken to the dearer for repair to no resolve. Codes are cleared and problem persists. Began at about 70k miles and has persisted since.
Additional Notes:
The Wrangler will shift out of gear and into neutral and steering become very hard and difficult to maneuver while accelerating from a stopped position and at times at highway speed. On the highway one can coast to the side of the road and shut off engine and restart and move again. This can also be done at an intersection but big safety concerns when pulling onto a highway with traffic, Multiple check lights will come on including check engine, stability control and service shifter. The Jeep has been taken to the dearer for repair to no resolve. Codes are cleared and problem persists. Began at about 70k miles and has persisted since.
Mfg Campaign: 11577840
Recall Date: Mar 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The Wrangler will shift out of gear and into neutral and steering become very hard and difficult to maneuver while accelerating from a stopped position and at times at highway speed. On the highway one can coast to the side of the road and shut off engine and restart and move again. This can also be done at an intersection but big safety concerns when pulling onto a highway with traffic, Multiple check lights will come on including check engine, stability control and service shifter. The Jeep has been taken to the dearer for repair to no resolve. Codes are cleared and problem persists. Began at about 70k miles and has persisted since.
Corrective Action:
The Wrangler will shift out of gear and into neutral and steering become very hard and difficult to maneuver while accelerating from a stopped position and at times at highway speed. On the highway one can coast to the side of the road and shut off engine and restart and move again. This can also be done at an intersection but big safety concerns when pulling onto a highway with traffic, Multiple check lights will come on including check engine, stability control and service shifter. The Jeep has been taken to the dearer for repair to no resolve. Codes are cleared and problem persists. Began at about 70k miles and has persisted since.
Additional Notes:
The Wrangler will shift out of gear and into neutral and steering become very hard and difficult to maneuver while accelerating from a stopped position and at times at highway speed. On the highway one can coast to the side of the road and shut off engine and restart and move again. This can also be done at an intersection but big safety concerns when pulling onto a highway with traffic, Multiple check lights will come on including check engine, stability control and service shifter. The Jeep has been taken to the dearer for repair to no resolve. Codes are cleared and problem persists. Began at about 70k miles and has persisted since.
Mfg Campaign: 11577840
Recall Date: Mar 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Wrangler will shift out of gear and into neutral and steering become very hard and difficult to maneuver while accelerating from a stopped position and at times at highway speed. On the highway one can coast to the side of the road and shut off engine and restart and move again. This can also be done at an intersection but big safety concerns when pulling onto a highway with traffic, Multiple check lights will come on including check engine, stability control and service shifter. The Jeep has been taken to the dearer for repair to no resolve. Codes are cleared and problem persists. Began at about 70k miles and has persisted since.
Corrective Action:
The Wrangler will shift out of gear and into neutral and steering become very hard and difficult to maneuver while accelerating from a stopped position and at times at highway speed. On the highway one can coast to the side of the road and shut off engine and restart and move again. This can also be done at an intersection but big safety concerns when pulling onto a highway with traffic, Multiple check lights will come on including check engine, stability control and service shifter. The Jeep has been taken to the dearer for repair to no resolve. Codes are cleared and problem persists. Began at about 70k miles and has persisted since.
Additional Notes:
The Wrangler will shift out of gear and into neutral and steering become very hard and difficult to maneuver while accelerating from a stopped position and at times at highway speed. On the highway one can coast to the side of the road and shut off engine and restart and move again. This can also be done at an intersection but big safety concerns when pulling onto a highway with traffic, Multiple check lights will come on including check engine, stability control and service shifter. The Jeep has been taken to the dearer for repair to no resolve. Codes are cleared and problem persists. Began at about 70k miles and has persisted since.
Mfg Campaign: 11577840
Recall Date: Mar 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The vehicle was taken to the local dealer for NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was repaired, but the failure recurred. The contact stated that upon retrieval of the vehicle, the service transmission warning light illuminated. The vehicle was taken back to the local dealer, where it was diagnosed with a software failure, but the vehicle was not repaired. The manufacturer was contacted, who opened a case. The failure mileage was approximately 11,600.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The vehicle was taken to the local dealer for NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was repaired, but the failure recurred. The contact stated that upon retrieval of the vehicle, the service transmission warning light illuminated. The vehicle was taken back to the local dealer, where it was diagnosed with a software failure, but the vehicle was not repaired. The manufacturer was contacted, who opened a case. The failure mileage was approximately 11,600.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The vehicle was taken to the local dealer for NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was repaired, but the failure recurred. The contact stated that upon retrieval of the vehicle, the service transmission warning light illuminated. The vehicle was taken back to the local dealer, where it was diagnosed with a software failure, but the vehicle was not repaired. The manufacturer was contacted, who opened a case. The failure mileage was approximately 11,600.
Mfg Campaign: 11577295
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Began receiving hundreds of error codes. The vehicle, while operating, would have the lockers engage, disengage, wouldn't start suddenly, ABS activated, sway bar disengaging, and other things. This represented a tremendous saftey risk for any occupants and was quite frightening. We had it at the dealership several times. We spent $1000 replacing both batteries and all harnesses were checked. The problem improved but never was fully resolved. Now a year after all of that work, we are experiencing more problems again.
Corrective Action:
Began receiving hundreds of error codes. The vehicle, while operating, would have the lockers engage, disengage, wouldn't start suddenly, ABS activated, sway bar disengaging, and other things. This represented a tremendous saftey risk for any occupants and was quite frightening. We had it at the dealership several times. We spent $1000 replacing both batteries and all harnesses were checked. The problem improved but never was fully resolved. Now a year after all of that work, we are experiencing more problems again.
Additional Notes:
Began receiving hundreds of error codes. The vehicle, while operating, would have the lockers engage, disengage, wouldn't start suddenly, ABS activated, sway bar disengaging, and other things. This represented a tremendous saftey risk for any occupants and was quite frightening. We had it at the dealership several times. We spent $1000 replacing both batteries and all harnesses were checked. The problem improved but never was fully resolved. Now a year after all of that work, we are experiencing more problems again.
Mfg Campaign: 11576155
Recall Date: Mar 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact stated while at a complete stop, she noticed an abnormal overheating odor. The vehicle was taken to the dealer, where the recall repair of NHTSA Campaign Number: [XXX] (Power Train) was performed. The contact stated that after the repair, the message "Service Transmission" was displayed. Additionally, the vehicle failed to exceed 10 MPH while driving and depressing the accelerator pedal. The vehicle was driven back to the dealer, who informed the contact that the failure could be caused by a computer malfunction or a pre-existing issue. The manufacturer was notified of the failure and advised the contact to take the vehicle to another dealer for repair. The vehicle was towed to a second dealer, Phillips Chrysler Jeep Dodge Ram (3440 S Pine Ave, Ocala, FL 34471), who informed the contact that the manufacturer had advised them to replace the clutch for a second time; however, the part was not available. The vehicle was not repaired. The failure mileage was approximately 113,010. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact stated while at a complete stop, she noticed an abnormal overheating odor. The vehicle was taken to the dealer, where the recall repair of NHTSA Campaign Number: [XXX] (Power Train) was performed. The contact stated that after the repair, the message "Service Transmission" was displayed. Additionally, the vehicle failed to exceed 10 MPH while driving and depressing the accelerator pedal. The vehicle was driven back to the dealer, who informed the contact that the failure could be caused by a computer malfunction or a pre-existing issue. The manufacturer was notified of the failure and advised the contact to take the vehicle to another dealer for repair. The vehicle was towed to a second dealer, Phillips Chrysler Jeep Dodge Ram (3440 S Pine Ave, Ocala, FL 34471), who informed the contact that the manufacturer had advised them to replace the clutch for a second time; however, the part was not available. The vehicle was not repaired. The failure mileage was approximately 113,010. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact stated while at a complete stop, she noticed an abnormal overheating odor. The vehicle was taken to the dealer, where the recall repair of NHTSA Campaign Number: [XXX] (Power Train) was performed. The contact stated that after the repair, the message "Service Transmission" was displayed. Additionally, the vehicle failed to exceed 10 MPH while driving and depressing the accelerator pedal. The vehicle was driven back to the dealer, who informed the contact that the failure could be caused by a computer malfunction or a pre-existing issue. The manufacturer was notified of the failure and advised the contact to take the vehicle to another dealer for repair. The vehicle was towed to a second dealer, Phillips Chrysler Jeep Dodge Ram (3440 S Pine Ave, Ocala, FL 34471), who informed the contact that the manufacturer had advised them to replace the clutch for a second time; however, the part was not available. The vehicle was not repaired. The failure mileage was approximately 113,010. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11575305
Recall Date: Mar 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
It's been characterized as the "death wobble." When I approach speeds of 60 mph or more and hit a bump in the road, the steering and front end commences to severely vibrate uncontrollably, lasting up to several seconds. This problem is well documented and pervasive. There needs to be a nationwide recall before there are resulting accidents and fatalities.
Corrective Action:
It's been characterized as the "death wobble." When I approach speeds of 60 mph or more and hit a bump in the road, the steering and front end commences to severely vibrate uncontrollably, lasting up to several seconds. This problem is well documented and pervasive. There needs to be a nationwide recall before there are resulting accidents and fatalities.
Additional Notes:
It's been characterized as the "death wobble." When I approach speeds of 60 mph or more and hit a bump in the road, the steering and front end commences to severely vibrate uncontrollably, lasting up to several seconds. This problem is well documented and pervasive. There needs to be a nationwide recall before there are resulting accidents and fatalities.
Mfg Campaign: 11574814
Recall Date: Mar 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Cannot drive over 65 mph without Jeep shaking uncontrollably. This is not a problem with just me but 100’s if not 1000’s of others. JEEP NEEDS TO FIX THE PROBLEM!!!
Corrective Action:
Cannot drive over 65 mph without Jeep shaking uncontrollably. This is not a problem with just me but 100’s if not 1000’s of others. JEEP NEEDS TO FIX THE PROBLEM!!!
Additional Notes:
Cannot drive over 65 mph without Jeep shaking uncontrollably. This is not a problem with just me but 100’s if not 1000’s of others. JEEP NEEDS TO FIX THE PROBLEM!!!
Mfg Campaign: 11574084
Recall Date: Feb 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Cannot drive over 65 mph without Jeep shaking uncontrollably. This is not a problem with just me but 100’s if not 1000’s of others. JEEP NEEDS TO FIX THE PROBLEM!!!
Corrective Action:
Cannot drive over 65 mph without Jeep shaking uncontrollably. This is not a problem with just me but 100’s if not 1000’s of others. JEEP NEEDS TO FIX THE PROBLEM!!!
Additional Notes:
Cannot drive over 65 mph without Jeep shaking uncontrollably. This is not a problem with just me but 100’s if not 1000’s of others. JEEP NEEDS TO FIX THE PROBLEM!!!
Mfg Campaign: 11574084
Recall Date: Feb 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Unknown-APPARENTLY THIS IS AN ON GOING WRANGLER ISSUE BUT WAS NEVER recalled AND I SEE NO COMMENTS. I see all over the forums that this is a problem and it is driving me insane coming from the left front wheel well area not only during breaking, but both breaking and slowing down no foot on gas or break. There is a very large, creaking, loud, creaking noise, coming out of that area. It also makes the steering wheel bobble, which I think is causing what everybody is saying, the death wobble. I’ve taken it to Jeep . I have done multiple car washes. I’ve tried everything they are telling me that there’s nothing wrong with it but you can clearly hear that sound and it goes creek creek creek, creek, creek, creek, creek, over and over and over again until the car stopped, and there is also a loud grinding noise when you start the vehicle as well.
Corrective Action:
Unknown-APPARENTLY THIS IS AN ON GOING WRANGLER ISSUE BUT WAS NEVER recalled AND I SEE NO COMMENTS. I see all over the forums that this is a problem and it is driving me insane coming from the left front wheel well area not only during breaking, but both breaking and slowing down no foot on gas or break. There is a very large, creaking, loud, creaking noise, coming out of that area. It also makes the steering wheel bobble, which I think is causing what everybody is saying, the death wobble. I’ve taken it to Jeep . I have done multiple car washes. I’ve tried everything they are telling me that there’s nothing wrong with it but you can clearly hear that sound and it goes creek creek creek, creek, creek, creek, creek, over and over and over again until the car stopped, and there is also a loud grinding noise when you start the vehicle as well.
Additional Notes:
Unknown-APPARENTLY THIS IS AN ON GOING WRANGLER ISSUE BUT WAS NEVER recalled AND I SEE NO COMMENTS. I see all over the forums that this is a problem and it is driving me insane coming from the left front wheel well area not only during breaking, but both breaking and slowing down no foot on gas or break. There is a very large, creaking, loud, creaking noise, coming out of that area. It also makes the steering wheel bobble, which I think is causing what everybody is saying, the death wobble. I’ve taken it to Jeep . I have done multiple car washes. I’ve tried everything they are telling me that there’s nothing wrong with it but you can clearly hear that sound and it goes creek creek creek, creek, creek, creek, creek, over and over and over again until the car stopped, and there is also a loud grinding noise when you start the vehicle as well.
Mfg Campaign: 11574126
Recall Date: Feb 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Unknown-APPARENTLY THIS IS AN ON GOING WRANGLER ISSUE BUT WAS NEVER recalled AND I SEE NO COMMENTS. I see all over the forums that this is a problem and it is driving me insane coming from the left front wheel well area not only during breaking, but both breaking and slowing down no foot on gas or break. There is a very large, creaking, loud, creaking noise, coming out of that area. It also makes the steering wheel bobble, which I think is causing what everybody is saying, the death wobble. I’ve taken it to Jeep . I have done multiple car washes. I’ve tried everything they are telling me that there’s nothing wrong with it but you can clearly hear that sound and it goes creek creek creek, creek, creek, creek, creek, over and over and over again until the car stopped, and there is also a loud grinding noise when you start the vehicle as well.
Corrective Action:
Unknown-APPARENTLY THIS IS AN ON GOING WRANGLER ISSUE BUT WAS NEVER recalled AND I SEE NO COMMENTS. I see all over the forums that this is a problem and it is driving me insane coming from the left front wheel well area not only during breaking, but both breaking and slowing down no foot on gas or break. There is a very large, creaking, loud, creaking noise, coming out of that area. It also makes the steering wheel bobble, which I think is causing what everybody is saying, the death wobble. I’ve taken it to Jeep . I have done multiple car washes. I’ve tried everything they are telling me that there’s nothing wrong with it but you can clearly hear that sound and it goes creek creek creek, creek, creek, creek, creek, over and over and over again until the car stopped, and there is also a loud grinding noise when you start the vehicle as well.
Additional Notes:
Unknown-APPARENTLY THIS IS AN ON GOING WRANGLER ISSUE BUT WAS NEVER recalled AND I SEE NO COMMENTS. I see all over the forums that this is a problem and it is driving me insane coming from the left front wheel well area not only during breaking, but both breaking and slowing down no foot on gas or break. There is a very large, creaking, loud, creaking noise, coming out of that area. It also makes the steering wheel bobble, which I think is causing what everybody is saying, the death wobble. I’ve taken it to Jeep . I have done multiple car washes. I’ve tried everything they are telling me that there’s nothing wrong with it but you can clearly hear that sound and it goes creek creek creek, creek, creek, creek, creek, over and over and over again until the car stopped, and there is also a loud grinding noise when you start the vehicle as well.
Mfg Campaign: 11574126
Recall Date: Feb 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Unknown-APPARENTLY THIS IS AN ON GOING WRANGLER ISSUE BUT WAS NEVER recalled AND I SEE NO COMMENTS. I see all over the forums that this is a problem and it is driving me insane coming from the left front wheel well area not only during breaking, but both breaking and slowing down no foot on gas or break. There is a very large, creaking, loud, creaking noise, coming out of that area. It also makes the steering wheel bobble, which I think is causing what everybody is saying, the death wobble. I’ve taken it to Jeep . I have done multiple car washes. I’ve tried everything they are telling me that there’s nothing wrong with it but you can clearly hear that sound and it goes creek creek creek, creek, creek, creek, creek, over and over and over again until the car stopped, and there is also a loud grinding noise when you start the vehicle as well.
Corrective Action:
Unknown-APPARENTLY THIS IS AN ON GOING WRANGLER ISSUE BUT WAS NEVER recalled AND I SEE NO COMMENTS. I see all over the forums that this is a problem and it is driving me insane coming from the left front wheel well area not only during breaking, but both breaking and slowing down no foot on gas or break. There is a very large, creaking, loud, creaking noise, coming out of that area. It also makes the steering wheel bobble, which I think is causing what everybody is saying, the death wobble. I’ve taken it to Jeep . I have done multiple car washes. I’ve tried everything they are telling me that there’s nothing wrong with it but you can clearly hear that sound and it goes creek creek creek, creek, creek, creek, creek, over and over and over again until the car stopped, and there is also a loud grinding noise when you start the vehicle as well.
Additional Notes:
Unknown-APPARENTLY THIS IS AN ON GOING WRANGLER ISSUE BUT WAS NEVER recalled AND I SEE NO COMMENTS. I see all over the forums that this is a problem and it is driving me insane coming from the left front wheel well area not only during breaking, but both breaking and slowing down no foot on gas or break. There is a very large, creaking, loud, creaking noise, coming out of that area. It also makes the steering wheel bobble, which I think is causing what everybody is saying, the death wobble. I’ve taken it to Jeep . I have done multiple car washes. I’ve tried everything they are telling me that there’s nothing wrong with it but you can clearly hear that sound and it goes creek creek creek, creek, creek, creek, creek, over and over and over again until the car stopped, and there is also a loud grinding noise when you start the vehicle as well.
Mfg Campaign: 11574126
Recall Date: Feb 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I have had the rear defroster tab re soldered at dealer under warranty. I don't use the rear defroster because it is parked in garage. After a cold spell at the end of January 2024 heading out on road trip I turned on the rear defroster, 5 minutes down the road the rear window exploded sending glass everywhere. When inspecting the broken window I noticed a burn mark on a sticker where the tab is connected to the glass. This could have caused an accident if traveling on the highway. Jeep has been repairing window tabs when they should be replacing the entire window.
Corrective Action:
I have had the rear defroster tab re soldered at dealer under warranty. I don't use the rear defroster because it is parked in garage. After a cold spell at the end of January 2024 heading out on road trip I turned on the rear defroster, 5 minutes down the road the rear window exploded sending glass everywhere. When inspecting the broken window I noticed a burn mark on a sticker where the tab is connected to the glass. This could have caused an accident if traveling on the highway. Jeep has been repairing window tabs when they should be replacing the entire window.
Additional Notes:
I have had the rear defroster tab re soldered at dealer under warranty. I don't use the rear defroster because it is parked in garage. After a cold spell at the end of January 2024 heading out on road trip I turned on the rear defroster, 5 minutes down the road the rear window exploded sending glass everywhere. When inspecting the broken window I noticed a burn mark on a sticker where the tab is connected to the glass. This could have caused an accident if traveling on the highway. Jeep has been repairing window tabs when they should be replacing the entire window.
Mfg Campaign: 11573295
Recall Date: Feb 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have had the rear defroster tab re soldered at dealer under warranty. I don't use the rear defroster because it is parked in garage. After a cold spell at the end of January 2024 heading out on road trip I turned on the rear defroster, 5 minutes down the road the rear window exploded sending glass everywhere. When inspecting the broken window I noticed a burn mark on a sticker where the tab is connected to the glass. This could have caused an accident if traveling on the highway. Jeep has been repairing window tabs when they should be replacing the entire window.
Corrective Action:
I have had the rear defroster tab re soldered at dealer under warranty. I don't use the rear defroster because it is parked in garage. After a cold spell at the end of January 2024 heading out on road trip I turned on the rear defroster, 5 minutes down the road the rear window exploded sending glass everywhere. When inspecting the broken window I noticed a burn mark on a sticker where the tab is connected to the glass. This could have caused an accident if traveling on the highway. Jeep has been repairing window tabs when they should be replacing the entire window.
Additional Notes:
I have had the rear defroster tab re soldered at dealer under warranty. I don't use the rear defroster because it is parked in garage. After a cold spell at the end of January 2024 heading out on road trip I turned on the rear defroster, 5 minutes down the road the rear window exploded sending glass everywhere. When inspecting the broken window I noticed a burn mark on a sticker where the tab is connected to the glass. This could have caused an accident if traveling on the highway. Jeep has been repairing window tabs when they should be replacing the entire window.
Mfg Campaign: 11573295
Recall Date: Feb 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
I have already had this replaced, at a direct expense to me, due to the concern. Jeep has a Technical Service Bulletin (S2023000009) about the passenger seat. It began as a popping/knocking noise in the butt/inside of the seat. My dealer had to replace the lower seat frame/track completely, based on the concern and the bulletin. Before replacement, the seat was audibly broken, with great concern for the safety of the passenger in the event of a crash. Can this be looked into and why it is not a recall? If a recall, I assume I can be reimbursed for my out of pocket expense. I did not want to wait for a recall, as I was concerned for my passengers' safety, as the inside frame of the seat was broken. The dealer told me since it was just a TSB, and not a recall, it was not covered by Jeep.
Corrective Action:
I have already had this replaced, at a direct expense to me, due to the concern. Jeep has a Technical Service Bulletin (S2023000009) about the passenger seat. It began as a popping/knocking noise in the butt/inside of the seat. My dealer had to replace the lower seat frame/track completely, based on the concern and the bulletin. Before replacement, the seat was audibly broken, with great concern for the safety of the passenger in the event of a crash. Can this be looked into and why it is not a recall? If a recall, I assume I can be reimbursed for my out of pocket expense. I did not want to wait for a recall, as I was concerned for my passengers' safety, as the inside frame of the seat was broken. The dealer told me since it was just a TSB, and not a recall, it was not covered by Jeep.
Additional Notes:
I have already had this replaced, at a direct expense to me, due to the concern. Jeep has a Technical Service Bulletin (S2023000009) about the passenger seat. It began as a popping/knocking noise in the butt/inside of the seat. My dealer had to replace the lower seat frame/track completely, based on the concern and the bulletin. Before replacement, the seat was audibly broken, with great concern for the safety of the passenger in the event of a crash. Can this be looked into and why it is not a recall? If a recall, I assume I can be reimbursed for my out of pocket expense. I did not want to wait for a recall, as I was concerned for my passengers' safety, as the inside frame of the seat was broken. The dealer told me since it was just a TSB, and not a recall, it was not covered by Jeep.
Mfg Campaign: 11573314
Recall Date: Feb 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The steering wheel locks while driving. There seem to be no specific circumstances that cause it. There are forums with other Jeep owners having the same issue. It is definitely a safety concern and should be a recall. The recall that was done did not fix the issue. Dealer and Jeep do not care and will not replace the steering components which Jeep has done before. They can’t duplicate it driving it only 42 miles. The problem is you never know when it is going to lock. The last incident happened on 1/16/2024 but it happened 3 other times in the last few months before this last time. It has been at the dealer since 1/16/2024
Corrective Action:
The steering wheel locks while driving. There seem to be no specific circumstances that cause it. There are forums with other Jeep owners having the same issue. It is definitely a safety concern and should be a recall. The recall that was done did not fix the issue. Dealer and Jeep do not care and will not replace the steering components which Jeep has done before. They can’t duplicate it driving it only 42 miles. The problem is you never know when it is going to lock. The last incident happened on 1/16/2024 but it happened 3 other times in the last few months before this last time. It has been at the dealer since 1/16/2024
Additional Notes:
The steering wheel locks while driving. There seem to be no specific circumstances that cause it. There are forums with other Jeep owners having the same issue. It is definitely a safety concern and should be a recall. The recall that was done did not fix the issue. Dealer and Jeep do not care and will not replace the steering components which Jeep has done before. They can’t duplicate it driving it only 42 miles. The problem is you never know when it is going to lock. The last incident happened on 1/16/2024 but it happened 3 other times in the last few months before this last time. It has been at the dealer since 1/16/2024
Mfg Campaign: 11572900
Recall Date: Feb 20, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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