Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Has a severe wabble in the front end at 70 MPH to about 73 mph.
Corrective Action:
Has a severe wabble in the front end at 70 MPH to about 73 mph.
Additional Notes:
Has a severe wabble in the front end at 70 MPH to about 73 mph.
Mfg Campaign: 11572927
Recall Date: Feb 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Has a severe wabble in the front end at 70 MPH to about 73 mph.
Corrective Action:
Has a severe wabble in the front end at 70 MPH to about 73 mph.
Additional Notes:
Has a severe wabble in the front end at 70 MPH to about 73 mph.
Mfg Campaign: 11572927
Recall Date: Feb 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Has a severe wabble in the front end at 70 MPH to about 73 mph.
Corrective Action:
Has a severe wabble in the front end at 70 MPH to about 73 mph.
Additional Notes:
Has a severe wabble in the front end at 70 MPH to about 73 mph.
Mfg Campaign: 11572927
Recall Date: Feb 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11571608
Recall Date: Feb 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Death wobble when hitting a bump over 50 mph. Only 31K miles but out of warranty. Dealer repalced track bar, but it didn't reslove the problem. Waiting on a dampener replacement. Both I hve had to pay for.
Corrective Action:
Death wobble when hitting a bump over 50 mph. Only 31K miles but out of warranty. Dealer repalced track bar, but it didn't reslove the problem. Waiting on a dampener replacement. Both I hve had to pay for.
Additional Notes:
Death wobble when hitting a bump over 50 mph. Only 31K miles but out of warranty. Dealer repalced track bar, but it didn't reslove the problem. Waiting on a dampener replacement. Both I hve had to pay for.
Mfg Campaign: 11570724
Recall Date: Feb 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Death wobble when hitting a bump over 50 mph. Only 31K miles but out of warranty. Dealer repalced track bar, but it didn't reslove the problem. Waiting on a dampener replacement. Both I hve had to pay for.
Corrective Action:
Death wobble when hitting a bump over 50 mph. Only 31K miles but out of warranty. Dealer repalced track bar, but it didn't reslove the problem. Waiting on a dampener replacement. Both I hve had to pay for.
Additional Notes:
Death wobble when hitting a bump over 50 mph. Only 31K miles but out of warranty. Dealer repalced track bar, but it didn't reslove the problem. Waiting on a dampener replacement. Both I hve had to pay for.
Mfg Campaign: 11570724
Recall Date: Feb 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
wiper quit working. we replaced fuses and relay, we replaced wiper motor did not help problem, we replaced wiper switch didn't fix problem and still trying to order a new fuse box to try that and still not working we are still without wipers and trying to track down the problem to get them to work
Corrective Action:
wiper quit working. we replaced fuses and relay, we replaced wiper motor did not help problem, we replaced wiper switch didn't fix problem and still trying to order a new fuse box to try that and still not working we are still without wipers and trying to track down the problem to get them to work
Additional Notes:
wiper quit working. we replaced fuses and relay, we replaced wiper motor did not help problem, we replaced wiper switch didn't fix problem and still trying to order a new fuse box to try that and still not working we are still without wipers and trying to track down the problem to get them to work
Mfg Campaign: 11570606
Recall Date: Feb 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Customer Satisfaction Notification [XXX] Steering Damper The 2018 Jeep Wrangler is experiencing what many are calling "The Death Wobble" due to the fact that when driving at speeds exceeding 50 MPH or so, the vehicles steering system begins to shake uncontrollably. We purchased the vehicle for my son preowned on May 4, 2023 and at that time it seemed to be working fine. However, a couple of months later when I was teaching my son how to drive the shake started and its gotten progressively worst ever since. At first we thought it needed an alignment but that didn't help much. We then took it in for another alignment at Firestone where they reported the wobble and advised me that many Jeeps of that year were being recalled for the Steering Damper issue. I called the FCA Service number (1-800-853-1403) and opened case number [XXX]. I was told that I must take the vehicle to a Jeep Service Center which I did immediately that same day. The Jeep Dealership confirmed the issue and its severity, advising me to call the recall center again. Today when I called FCA again they refused to let me speak to a manager and told me the case had been closed. They refused to help me with this issue based on a technicality. It seems our Jeep is a JK Unlimited and they recalled the JL of that same year (2018-2019). The death wobble looks and feels terrifying because you can lose control of your vehicle. My son is a new driver so this is even more worrisome to me. I've read that many accidents have already occurred due to this issue. However, no one at the FCA is helping me with this widely known issue and I do not know what to do. We simply can not afford the $4,200 bill to fix it and by driving it I am putting the driver and other innocent bystanders in danger as well. Please advise on what I can do next. Thank you for your time and consideration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Customer Satisfaction Notification [XXX] Steering Damper The 2018 Jeep Wrangler is experiencing what many are calling "The Death Wobble" due to the fact that when driving at speeds exceeding 50 MPH or so, the vehicles steering system begins to shake uncontrollably. We purchased the vehicle for my son preowned on May 4, 2023 and at that time it seemed to be working fine. However, a couple of months later when I was teaching my son how to drive the shake started and its gotten progressively worst ever since. At first we thought it needed an alignment but that didn't help much. We then took it in for another alignment at Firestone where they reported the wobble and advised me that many Jeeps of that year were being recalled for the Steering Damper issue. I called the FCA Service number (1-800-853-1403) and opened case number [XXX]. I was told that I must take the vehicle to a Jeep Service Center which I did immediately that same day. The Jeep Dealership confirmed the issue and its severity, advising me to call the recall center again. Today when I called FCA again they refused to let me speak to a manager and told me the case had been closed. They refused to help me with this issue based on a technicality. It seems our Jeep is a JK Unlimited and they recalled the JL of that same year (2018-2019). The death wobble looks and feels terrifying because you can lose control of your vehicle. My son is a new driver so this is even more worrisome to me. I've read that many accidents have already occurred due to this issue. However, no one at the FCA is helping me with this widely known issue and I do not know what to do. We simply can not afford the $4,200 bill to fix it and by driving it I am putting the driver and other innocent bystanders in danger as well. Please advise on what I can do next. Thank you for your time and consideration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Customer Satisfaction Notification [XXX] Steering Damper The 2018 Jeep Wrangler is experiencing what many are calling "The Death Wobble" due to the fact that when driving at speeds exceeding 50 MPH or so, the vehicles steering system begins to shake uncontrollably. We purchased the vehicle for my son preowned on May 4, 2023 and at that time it seemed to be working fine. However, a couple of months later when I was teaching my son how to drive the shake started and its gotten progressively worst ever since. At first we thought it needed an alignment but that didn't help much. We then took it in for another alignment at Firestone where they reported the wobble and advised me that many Jeeps of that year were being recalled for the Steering Damper issue. I called the FCA Service number (1-800-853-1403) and opened case number [XXX]. I was told that I must take the vehicle to a Jeep Service Center which I did immediately that same day. The Jeep Dealership confirmed the issue and its severity, advising me to call the recall center again. Today when I called FCA again they refused to let me speak to a manager and told me the case had been closed. They refused to help me with this issue based on a technicality. It seems our Jeep is a JK Unlimited and they recalled the JL of that same year (2018-2019). The death wobble looks and feels terrifying because you can lose control of your vehicle. My son is a new driver so this is even more worrisome to me. I've read that many accidents have already occurred due to this issue. However, no one at the FCA is helping me with this widely known issue and I do not know what to do. We simply can not afford the $4,200 bill to fix it and by driving it I am putting the driver and other innocent bystanders in danger as well. Please advise on what I can do next. Thank you for your time and consideration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11570043
Recall Date: Feb 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I was stopped at a traffic light, when the light turned green, I started to move forward and in approximately 6-7 feet the vehicle come to a complete stop. The engine was still running, the engine light came on and the letter on the shifter started to blink. The rear tires/drive train locked up. This through me forward and I was wearing my safety belt. The vehicle was towed to a jeep dealer ship; the car had to be dragged onto the flat bed. The tow truck driver needed to use a soup product to slide the car on the street and on to the bed. I will not hear back from the dealer ship till next week on exactly what happened. I was coming out of the mall parking lot to get onto the Garden State Parkway. If I had been on the Parkway doing 65 mph, I firmly believe I would have been severely injured. I have been told by the dealer ship they have seen this throughout the brands. The dealer ship sells and services Chrysler, Dodge and Jeep. This is not the dealer I purchase the wrangler from. I purchased this vehicle as a certified used. I find this incident very disturbing and I am seriously concerned about someone getting severely hurt or worse a fatality. I would like to further discuss this with someone, this needs to be addressed.
Corrective Action:
I was stopped at a traffic light, when the light turned green, I started to move forward and in approximately 6-7 feet the vehicle come to a complete stop. The engine was still running, the engine light came on and the letter on the shifter started to blink. The rear tires/drive train locked up. This through me forward and I was wearing my safety belt. The vehicle was towed to a jeep dealer ship; the car had to be dragged onto the flat bed. The tow truck driver needed to use a soup product to slide the car on the street and on to the bed. I will not hear back from the dealer ship till next week on exactly what happened. I was coming out of the mall parking lot to get onto the Garden State Parkway. If I had been on the Parkway doing 65 mph, I firmly believe I would have been severely injured. I have been told by the dealer ship they have seen this throughout the brands. The dealer ship sells and services Chrysler, Dodge and Jeep. This is not the dealer I purchase the wrangler from. I purchased this vehicle as a certified used. I find this incident very disturbing and I am seriously concerned about someone getting severely hurt or worse a fatality. I would like to further discuss this with someone, this needs to be addressed.
Additional Notes:
I was stopped at a traffic light, when the light turned green, I started to move forward and in approximately 6-7 feet the vehicle come to a complete stop. The engine was still running, the engine light came on and the letter on the shifter started to blink. The rear tires/drive train locked up. This through me forward and I was wearing my safety belt. The vehicle was towed to a jeep dealer ship; the car had to be dragged onto the flat bed. The tow truck driver needed to use a soup product to slide the car on the street and on to the bed. I will not hear back from the dealer ship till next week on exactly what happened. I was coming out of the mall parking lot to get onto the Garden State Parkway. If I had been on the Parkway doing 65 mph, I firmly believe I would have been severely injured. I have been told by the dealer ship they have seen this throughout the brands. The dealer ship sells and services Chrysler, Dodge and Jeep. This is not the dealer I purchase the wrangler from. I purchased this vehicle as a certified used. I find this incident very disturbing and I am seriously concerned about someone getting severely hurt or worse a fatality. I would like to further discuss this with someone, this needs to be addressed.
Mfg Campaign: 11568120
Recall Date: Jan 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
When going over a bump in the road at speeds above 35 mph the front end shakes the steering wheel and it feels like the front end is jumping up and down and is hard to control. I have spent over 1k in parts and labor including a new stabilizer shock, drag link, tie rod ends and more. It still does it even after these repairs. The front end has been aligned and tires and wheels balanced. The vehicle is dangerous to drive and there does not seem to be a fix for it. FCA said replacing the steering stabilizer would fix it but had no effect. The cause has been labeled unable to determine. I habe had it at two different shops and a lotnof suspension/steering pieces replaced.
Corrective Action:
When going over a bump in the road at speeds above 35 mph the front end shakes the steering wheel and it feels like the front end is jumping up and down and is hard to control. I have spent over 1k in parts and labor including a new stabilizer shock, drag link, tie rod ends and more. It still does it even after these repairs. The front end has been aligned and tires and wheels balanced. The vehicle is dangerous to drive and there does not seem to be a fix for it. FCA said replacing the steering stabilizer would fix it but had no effect. The cause has been labeled unable to determine. I habe had it at two different shops and a lotnof suspension/steering pieces replaced.
Additional Notes:
When going over a bump in the road at speeds above 35 mph the front end shakes the steering wheel and it feels like the front end is jumping up and down and is hard to control. I have spent over 1k in parts and labor including a new stabilizer shock, drag link, tie rod ends and more. It still does it even after these repairs. The front end has been aligned and tires and wheels balanced. The vehicle is dangerous to drive and there does not seem to be a fix for it. FCA said replacing the steering stabilizer would fix it but had no effect. The cause has been labeled unable to determine. I habe had it at two different shops and a lotnof suspension/steering pieces replaced.
Mfg Campaign: 11567511
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
When going over a bump in the road at speeds above 35 mph the front end shakes the steering wheel and it feels like the front end is jumping up and down and is hard to control. I have spent over 1k in parts and labor including a new stabilizer shock, drag link, tie rod ends and more. It still does it even after these repairs. The front end has been aligned and tires and wheels balanced. The vehicle is dangerous to drive and there does not seem to be a fix for it. FCA said replacing the steering stabilizer would fix it but had no effect. The cause has been labeled unable to determine. I habe had it at two different shops and a lotnof suspension/steering pieces replaced.
Corrective Action:
When going over a bump in the road at speeds above 35 mph the front end shakes the steering wheel and it feels like the front end is jumping up and down and is hard to control. I have spent over 1k in parts and labor including a new stabilizer shock, drag link, tie rod ends and more. It still does it even after these repairs. The front end has been aligned and tires and wheels balanced. The vehicle is dangerous to drive and there does not seem to be a fix for it. FCA said replacing the steering stabilizer would fix it but had no effect. The cause has been labeled unable to determine. I habe had it at two different shops and a lotnof suspension/steering pieces replaced.
Additional Notes:
When going over a bump in the road at speeds above 35 mph the front end shakes the steering wheel and it feels like the front end is jumping up and down and is hard to control. I have spent over 1k in parts and labor including a new stabilizer shock, drag link, tie rod ends and more. It still does it even after these repairs. The front end has been aligned and tires and wheels balanced. The vehicle is dangerous to drive and there does not seem to be a fix for it. FCA said replacing the steering stabilizer would fix it but had no effect. The cause has been labeled unable to determine. I habe had it at two different shops and a lotnof suspension/steering pieces replaced.
Mfg Campaign: 11567511
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
When going over a bump in the road at speeds above 35 mph the front end shakes the steering wheel and it feels like the front end is jumping up and down and is hard to control. I have spent over 1k in parts and labor including a new stabilizer shock, drag link, tie rod ends and more. It still does it even after these repairs. The front end has been aligned and tires and wheels balanced. The vehicle is dangerous to drive and there does not seem to be a fix for it. FCA said replacing the steering stabilizer would fix it but had no effect. The cause has been labeled unable to determine. I habe had it at two different shops and a lotnof suspension/steering pieces replaced.
Corrective Action:
When going over a bump in the road at speeds above 35 mph the front end shakes the steering wheel and it feels like the front end is jumping up and down and is hard to control. I have spent over 1k in parts and labor including a new stabilizer shock, drag link, tie rod ends and more. It still does it even after these repairs. The front end has been aligned and tires and wheels balanced. The vehicle is dangerous to drive and there does not seem to be a fix for it. FCA said replacing the steering stabilizer would fix it but had no effect. The cause has been labeled unable to determine. I habe had it at two different shops and a lotnof suspension/steering pieces replaced.
Additional Notes:
When going over a bump in the road at speeds above 35 mph the front end shakes the steering wheel and it feels like the front end is jumping up and down and is hard to control. I have spent over 1k in parts and labor including a new stabilizer shock, drag link, tie rod ends and more. It still does it even after these repairs. The front end has been aligned and tires and wheels balanced. The vehicle is dangerous to drive and there does not seem to be a fix for it. FCA said replacing the steering stabilizer would fix it but had no effect. The cause has been labeled unable to determine. I habe had it at two different shops and a lotnof suspension/steering pieces replaced.
Mfg Campaign: 11567511
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Water is inside passenger seat and driver side Always is raining water problem
Corrective Action:
Water is inside passenger seat and driver side Always is raining water problem
Additional Notes:
Water is inside passenger seat and driver side Always is raining water problem
Mfg Campaign: 11566403
Recall Date: Jan 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle defrost was on for the back defroster on my way to work as it was one of the coldest days where I live. I work for the fire department and work 48 hrs on. The second day of my shift one of my coworkers noticed the back window broken out on my jeep. Upon looking at what caused it there is burn marks where the rear defrosters touch the window. I initially called the police but they agreed the window was broken due to the rear defroster wires burning the window causing it to break out. Jeep sent out an engineer and is denying all liability. There are TONS of people reporting this on the jeep forums/blogs. I have pictures to prove the burn marks. It appears it happens so often that a jeep sales company “Quadratec” is sold out of replacement rear windows. One guy posted on the Jeep Forum it happened while he was driving 70 on an interstate. Another gentleman posted it happened two times to him as his rear window just broke out. There are tons of pictures on the Jeep blog as well. I have several pictures of mine and it’s still broken. I’m due to get it repaired on Monday Jan 29, 2024. I can forward all my pictures if need be.
Corrective Action:
My vehicle defrost was on for the back defroster on my way to work as it was one of the coldest days where I live. I work for the fire department and work 48 hrs on. The second day of my shift one of my coworkers noticed the back window broken out on my jeep. Upon looking at what caused it there is burn marks where the rear defrosters touch the window. I initially called the police but they agreed the window was broken due to the rear defroster wires burning the window causing it to break out. Jeep sent out an engineer and is denying all liability. There are TONS of people reporting this on the jeep forums/blogs. I have pictures to prove the burn marks. It appears it happens so often that a jeep sales company “Quadratec” is sold out of replacement rear windows. One guy posted on the Jeep Forum it happened while he was driving 70 on an interstate. Another gentleman posted it happened two times to him as his rear window just broke out. There are tons of pictures on the Jeep blog as well. I have several pictures of mine and it’s still broken. I’m due to get it repaired on Monday Jan 29, 2024. I can forward all my pictures if need be.
Additional Notes:
My vehicle defrost was on for the back defroster on my way to work as it was one of the coldest days where I live. I work for the fire department and work 48 hrs on. The second day of my shift one of my coworkers noticed the back window broken out on my jeep. Upon looking at what caused it there is burn marks where the rear defrosters touch the window. I initially called the police but they agreed the window was broken due to the rear defroster wires burning the window causing it to break out. Jeep sent out an engineer and is denying all liability. There are TONS of people reporting this on the jeep forums/blogs. I have pictures to prove the burn marks. It appears it happens so often that a jeep sales company “Quadratec” is sold out of replacement rear windows. One guy posted on the Jeep Forum it happened while he was driving 70 on an interstate. Another gentleman posted it happened two times to him as his rear window just broke out. There are tons of pictures on the Jeep blog as well. I have several pictures of mine and it’s still broken. I’m due to get it repaired on Monday Jan 29, 2024. I can forward all my pictures if need be.
Mfg Campaign: 11566476
Recall Date: Jan 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My vehicle defrost was on for the back defroster on my way to work as it was one of the coldest days where I live. I work for the fire department and work 48 hrs on. The second day of my shift one of my coworkers noticed the back window broken out on my jeep. Upon looking at what caused it there is burn marks where the rear defrosters touch the window. I initially called the police but they agreed the window was broken due to the rear defroster wires burning the window causing it to break out. Jeep sent out an engineer and is denying all liability. There are TONS of people reporting this on the jeep forums/blogs. I have pictures to prove the burn marks. It appears it happens so often that a jeep sales company “Quadratec” is sold out of replacement rear windows. One guy posted on the Jeep Forum it happened while he was driving 70 on an interstate. Another gentleman posted it happened two times to him as his rear window just broke out. There are tons of pictures on the Jeep blog as well. I have several pictures of mine and it’s still broken. I’m due to get it repaired on Monday Jan 29, 2024. I can forward all my pictures if need be.
Corrective Action:
My vehicle defrost was on for the back defroster on my way to work as it was one of the coldest days where I live. I work for the fire department and work 48 hrs on. The second day of my shift one of my coworkers noticed the back window broken out on my jeep. Upon looking at what caused it there is burn marks where the rear defrosters touch the window. I initially called the police but they agreed the window was broken due to the rear defroster wires burning the window causing it to break out. Jeep sent out an engineer and is denying all liability. There are TONS of people reporting this on the jeep forums/blogs. I have pictures to prove the burn marks. It appears it happens so often that a jeep sales company “Quadratec” is sold out of replacement rear windows. One guy posted on the Jeep Forum it happened while he was driving 70 on an interstate. Another gentleman posted it happened two times to him as his rear window just broke out. There are tons of pictures on the Jeep blog as well. I have several pictures of mine and it’s still broken. I’m due to get it repaired on Monday Jan 29, 2024. I can forward all my pictures if need be.
Additional Notes:
My vehicle defrost was on for the back defroster on my way to work as it was one of the coldest days where I live. I work for the fire department and work 48 hrs on. The second day of my shift one of my coworkers noticed the back window broken out on my jeep. Upon looking at what caused it there is burn marks where the rear defrosters touch the window. I initially called the police but they agreed the window was broken due to the rear defroster wires burning the window causing it to break out. Jeep sent out an engineer and is denying all liability. There are TONS of people reporting this on the jeep forums/blogs. I have pictures to prove the burn marks. It appears it happens so often that a jeep sales company “Quadratec” is sold out of replacement rear windows. One guy posted on the Jeep Forum it happened while he was driving 70 on an interstate. Another gentleman posted it happened two times to him as his rear window just broke out. There are tons of pictures on the Jeep blog as well. I have several pictures of mine and it’s still broken. I’m due to get it repaired on Monday Jan 29, 2024. I can forward all my pictures if need be.
Mfg Campaign: 11566476
Recall Date: Jan 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I was driving my Jeep Rubicon 2 door with manual transmission 32,000 miles out of town which I don’t normally don’t due because the steering is sloppy. I have spoken with Jeep Cares about the issue multiple times it’s been this way since I got it with 14,000 miles. It feels dangerous to bring it up to 65mph. The other day I got a death wobble after hitting a small bump in the road in it. I am a combat veteran with two tours one in Afghanistan and one in Iraq. Let’s just say I have PTSD from driving this thing. I can’t believe someone hasn’t been killed yet. The NHTSA needs to do more on this issue. The complaints are real and this needs to be addressed. I want to sell it but can’t put this out there to be resold and possibly kill someone. I guess I’m back to Sunday drives in it in and around town. Jeep needs to fix this issue! NHTSA you need to hold them accountable
Corrective Action:
I was driving my Jeep Rubicon 2 door with manual transmission 32,000 miles out of town which I don’t normally don’t due because the steering is sloppy. I have spoken with Jeep Cares about the issue multiple times it’s been this way since I got it with 14,000 miles. It feels dangerous to bring it up to 65mph. The other day I got a death wobble after hitting a small bump in the road in it. I am a combat veteran with two tours one in Afghanistan and one in Iraq. Let’s just say I have PTSD from driving this thing. I can’t believe someone hasn’t been killed yet. The NHTSA needs to do more on this issue. The complaints are real and this needs to be addressed. I want to sell it but can’t put this out there to be resold and possibly kill someone. I guess I’m back to Sunday drives in it in and around town. Jeep needs to fix this issue! NHTSA you need to hold them accountable
Additional Notes:
I was driving my Jeep Rubicon 2 door with manual transmission 32,000 miles out of town which I don’t normally don’t due because the steering is sloppy. I have spoken with Jeep Cares about the issue multiple times it’s been this way since I got it with 14,000 miles. It feels dangerous to bring it up to 65mph. The other day I got a death wobble after hitting a small bump in the road in it. I am a combat veteran with two tours one in Afghanistan and one in Iraq. Let’s just say I have PTSD from driving this thing. I can’t believe someone hasn’t been killed yet. The NHTSA needs to do more on this issue. The complaints are real and this needs to be addressed. I want to sell it but can’t put this out there to be resold and possibly kill someone. I guess I’m back to Sunday drives in it in and around town. Jeep needs to fix this issue! NHTSA you need to hold them accountable
Mfg Campaign: 11566615
Recall Date: Jan 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at various speeds, the ABS, traction control, and other brake-related warning lights intermittently flashed on the instrument panel. The vehicle was initially taken to an independent mechanic where it was discovered that the module for the braking system was defective and needed to be replaced. The contact was referred to a dealer but was given a diagnostic fee to have the vehicle serviced. The contact later discovered the part that was needed to repair the vehicle; however, the contact was informed by several dealers that the part needed was on backorder. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 63,000.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at various speeds, the ABS, traction control, and other brake-related warning lights intermittently flashed on the instrument panel. The vehicle was initially taken to an independent mechanic where it was discovered that the module for the braking system was defective and needed to be replaced. The contact was referred to a dealer but was given a diagnostic fee to have the vehicle serviced. The contact later discovered the part that was needed to repair the vehicle; however, the contact was informed by several dealers that the part needed was on backorder. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 63,000.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at various speeds, the ABS, traction control, and other brake-related warning lights intermittently flashed on the instrument panel. The vehicle was initially taken to an independent mechanic where it was discovered that the module for the braking system was defective and needed to be replaced. The contact was referred to a dealer but was given a diagnostic fee to have the vehicle serviced. The contact later discovered the part that was needed to repair the vehicle; however, the contact was informed by several dealers that the part needed was on backorder. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 63,000.
Mfg Campaign: 11565060
Recall Date: Jan 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Power steering has been locking up at higher speeds above 40 mph. When slowing down to 30 mph the power steering operates again. You can feel the steering tighten up while driving and makes very difficult to change lanes, much less do a full turn. When the power steering kicks back in causes you to overcompensate steering. Almost had a head on collision on street. Also almost drove off of freeway overpass. Dealer has confirmed issue. They have had my automobile for over 3 months with no solution. Numerous posts have been made on Jeep Wrangler forums about same issue. Seems to be exclusive to JL. I only had vehicle for 3 weeks. Issue started in 1st week of ownership. Progressively got worse. Dealer replaced gear box, power steering pump, power steering lines, rebooted software, and replaced center of steering wheel as well. None of these repairs have worked. Concerned Stellantis is not taking this issue seriously and don't want to see anyone hurt. I just want a safe automobile to drive. No warning lights have been gone off.
Corrective Action:
Power steering has been locking up at higher speeds above 40 mph. When slowing down to 30 mph the power steering operates again. You can feel the steering tighten up while driving and makes very difficult to change lanes, much less do a full turn. When the power steering kicks back in causes you to overcompensate steering. Almost had a head on collision on street. Also almost drove off of freeway overpass. Dealer has confirmed issue. They have had my automobile for over 3 months with no solution. Numerous posts have been made on Jeep Wrangler forums about same issue. Seems to be exclusive to JL. I only had vehicle for 3 weeks. Issue started in 1st week of ownership. Progressively got worse. Dealer replaced gear box, power steering pump, power steering lines, rebooted software, and replaced center of steering wheel as well. None of these repairs have worked. Concerned Stellantis is not taking this issue seriously and don't want to see anyone hurt. I just want a safe automobile to drive. No warning lights have been gone off.
Additional Notes:
Power steering has been locking up at higher speeds above 40 mph. When slowing down to 30 mph the power steering operates again. You can feel the steering tighten up while driving and makes very difficult to change lanes, much less do a full turn. When the power steering kicks back in causes you to overcompensate steering. Almost had a head on collision on street. Also almost drove off of freeway overpass. Dealer has confirmed issue. They have had my automobile for over 3 months with no solution. Numerous posts have been made on Jeep Wrangler forums about same issue. Seems to be exclusive to JL. I only had vehicle for 3 weeks. Issue started in 1st week of ownership. Progressively got worse. Dealer replaced gear box, power steering pump, power steering lines, rebooted software, and replaced center of steering wheel as well. None of these repairs have worked. Concerned Stellantis is not taking this issue seriously and don't want to see anyone hurt. I just want a safe automobile to drive. No warning lights have been gone off.
Mfg Campaign: 11565125
Recall Date: Jan 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The vehicle experiences a sudden and dramatic steering wheel shacking with intense vibration and loss of steering control. Seems to mostly happen at speeds above 40 miles per hour when making a turn or after hitting a road imperfection. The dealership has informed that his is related to the “Customer Satisfaction Notification V41 Steering Damper” [XXX] ) and that it should be brought in for service. The issue is that I have attempted to schedule said service over the last few months, however the dealers tell me they are out of stock for the parts needed and can’t use aftermarket part to repair. (The date of incident is a placeholder, this is an ongoing issue) Given that this has been identified as a safety issue, that can cause loss of vehicle control endangering the safety of its occupants and others on the road, NHTSA should pressure Stellantis/FCA (Vehicle Manufacturer) to find a quicker and permanent solution to this problem. Perhaps to include reimbursement for parts and labor outside their dealerships. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle experiences a sudden and dramatic steering wheel shacking with intense vibration and loss of steering control. Seems to mostly happen at speeds above 40 miles per hour when making a turn or after hitting a road imperfection. The dealership has informed that his is related to the “Customer Satisfaction Notification V41 Steering Damper” [XXX] ) and that it should be brought in for service. The issue is that I have attempted to schedule said service over the last few months, however the dealers tell me they are out of stock for the parts needed and can’t use aftermarket part to repair. (The date of incident is a placeholder, this is an ongoing issue) Given that this has been identified as a safety issue, that can cause loss of vehicle control endangering the safety of its occupants and others on the road, NHTSA should pressure Stellantis/FCA (Vehicle Manufacturer) to find a quicker and permanent solution to this problem. Perhaps to include reimbursement for parts and labor outside their dealerships. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle experiences a sudden and dramatic steering wheel shacking with intense vibration and loss of steering control. Seems to mostly happen at speeds above 40 miles per hour when making a turn or after hitting a road imperfection. The dealership has informed that his is related to the “Customer Satisfaction Notification V41 Steering Damper” [XXX] ) and that it should be brought in for service. The issue is that I have attempted to schedule said service over the last few months, however the dealers tell me they are out of stock for the parts needed and can’t use aftermarket part to repair. (The date of incident is a placeholder, this is an ongoing issue) Given that this has been identified as a safety issue, that can cause loss of vehicle control endangering the safety of its occupants and others on the road, NHTSA should pressure Stellantis/FCA (Vehicle Manufacturer) to find a quicker and permanent solution to this problem. Perhaps to include reimbursement for parts and labor outside their dealerships. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11564470
Recall Date: Jan 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The vehicle experiences a sudden and dramatic steering wheel shacking with intense vibration and loss of steering control. Seems to mostly happen at speeds above 40 miles per hour when making a turn or after hitting a road imperfection. The dealership has informed that his is related to the “Customer Satisfaction Notification V41 Steering Damper” [XXX] ) and that it should be brought in for service. The issue is that I have attempted to schedule said service over the last few months, however the dealers tell me they are out of stock for the parts needed and can’t use aftermarket part to repair. (The date of incident is a placeholder, this is an ongoing issue) Given that this has been identified as a safety issue, that can cause loss of vehicle control endangering the safety of its occupants and others on the road, NHTSA should pressure Stellantis/FCA (Vehicle Manufacturer) to find a quicker and permanent solution to this problem. Perhaps to include reimbursement for parts and labor outside their dealerships. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle experiences a sudden and dramatic steering wheel shacking with intense vibration and loss of steering control. Seems to mostly happen at speeds above 40 miles per hour when making a turn or after hitting a road imperfection. The dealership has informed that his is related to the “Customer Satisfaction Notification V41 Steering Damper” [XXX] ) and that it should be brought in for service. The issue is that I have attempted to schedule said service over the last few months, however the dealers tell me they are out of stock for the parts needed and can’t use aftermarket part to repair. (The date of incident is a placeholder, this is an ongoing issue) Given that this has been identified as a safety issue, that can cause loss of vehicle control endangering the safety of its occupants and others on the road, NHTSA should pressure Stellantis/FCA (Vehicle Manufacturer) to find a quicker and permanent solution to this problem. Perhaps to include reimbursement for parts and labor outside their dealerships. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle experiences a sudden and dramatic steering wheel shacking with intense vibration and loss of steering control. Seems to mostly happen at speeds above 40 miles per hour when making a turn or after hitting a road imperfection. The dealership has informed that his is related to the “Customer Satisfaction Notification V41 Steering Damper” [XXX] ) and that it should be brought in for service. The issue is that I have attempted to schedule said service over the last few months, however the dealers tell me they are out of stock for the parts needed and can’t use aftermarket part to repair. (The date of incident is a placeholder, this is an ongoing issue) Given that this has been identified as a safety issue, that can cause loss of vehicle control endangering the safety of its occupants and others on the road, NHTSA should pressure Stellantis/FCA (Vehicle Manufacturer) to find a quicker and permanent solution to this problem. Perhaps to include reimbursement for parts and labor outside their dealerships. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11564470
Recall Date: Jan 9, 2024
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