Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The third-row seat belts may not allow occupants to properly access or fasten the seat belt to the buckle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: A7A
Recall Date: Oct 26, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 56A
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wagoneer and Grand Wagoneer vehicles. The upper B-pillar interior trim may not be fully seated and could interfere with the side curtain air bag (SABIC) deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 76A
Recall Date: Aug 3, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Wagoneer and Grand Wagoneer vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: YA1
Recall Date: Dec 21, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Wagoneer and Grand Wagoneer vehicles. The second-row center-seat recliner pull strap may bind on the seat trim surface, preventing the seat back from locking into the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y86
Recall Date: Nov 23, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y79
Recall Date: Nov 10, 2021
Consumer Complaints
259 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On April 4, 2024 while driving southbound on I-95 in Connecticut between exit 3 and 2 in Greenwich, all of the dashboard warning indicators lit up, and the brakes failed. I was able to slow to a stop avoiding hitting other vehicles, and moved to the shoulder. I turned the vehicle on and off several times, but couldn’t get the lights to go off. The car was towed to the dealership. This is not the first incident with this vehicle, prior incidents related to electrical issues with heated seats, faulty electrical equipment in the screens, and a rain leak through the microphone in the roof. The vehicle is unsafe to drive. I have children, and I now fear for their safety in this car.
Corrective Action:
On April 4, 2024 while driving southbound on I-95 in Connecticut between exit 3 and 2 in Greenwich, all of the dashboard warning indicators lit up, and the brakes failed. I was able to slow to a stop avoiding hitting other vehicles, and moved to the shoulder. I turned the vehicle on and off several times, but couldn’t get the lights to go off. The car was towed to the dealership. This is not the first incident with this vehicle, prior incidents related to electrical issues with heated seats, faulty electrical equipment in the screens, and a rain leak through the microphone in the roof. The vehicle is unsafe to drive. I have children, and I now fear for their safety in this car.
Additional Notes:
On April 4, 2024 while driving southbound on I-95 in Connecticut between exit 3 and 2 in Greenwich, all of the dashboard warning indicators lit up, and the brakes failed. I was able to slow to a stop avoiding hitting other vehicles, and moved to the shoulder. I turned the vehicle on and off several times, but couldn’t get the lights to go off. The car was towed to the dealership. This is not the first incident with this vehicle, prior incidents related to electrical issues with heated seats, faulty electrical equipment in the screens, and a rain leak through the microphone in the roof. The vehicle is unsafe to drive. I have children, and I now fear for their safety in this car.
Mfg Campaign: 11581431
Recall Date: Apr 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
On April 4, 2024 while driving southbound on I-95 in Connecticut between exit 3 and 2 in Greenwich, all of the dashboard warning indicators lit up, and the brakes failed. I was able to slow to a stop avoiding hitting other vehicles, and moved to the shoulder. I turned the vehicle on and off several times, but couldn’t get the lights to go off. The car was towed to the dealership. This is not the first incident with this vehicle, prior incidents related to electrical issues with heated seats, faulty electrical equipment in the screens, and a rain leak through the microphone in the roof. The vehicle is unsafe to drive. I have children, and I now fear for their safety in this car.
Corrective Action:
On April 4, 2024 while driving southbound on I-95 in Connecticut between exit 3 and 2 in Greenwich, all of the dashboard warning indicators lit up, and the brakes failed. I was able to slow to a stop avoiding hitting other vehicles, and moved to the shoulder. I turned the vehicle on and off several times, but couldn’t get the lights to go off. The car was towed to the dealership. This is not the first incident with this vehicle, prior incidents related to electrical issues with heated seats, faulty electrical equipment in the screens, and a rain leak through the microphone in the roof. The vehicle is unsafe to drive. I have children, and I now fear for their safety in this car.
Additional Notes:
On April 4, 2024 while driving southbound on I-95 in Connecticut between exit 3 and 2 in Greenwich, all of the dashboard warning indicators lit up, and the brakes failed. I was able to slow to a stop avoiding hitting other vehicles, and moved to the shoulder. I turned the vehicle on and off several times, but couldn’t get the lights to go off. The car was towed to the dealership. This is not the first incident with this vehicle, prior incidents related to electrical issues with heated seats, faulty electrical equipment in the screens, and a rain leak through the microphone in the roof. The vehicle is unsafe to drive. I have children, and I now fear for their safety in this car.
Mfg Campaign: 11581431
Recall Date: Apr 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that electrical failures had been persistent. In addition, the ABS, back over prevention camera, and the Forward Collision Avoidance features were independently disabled when the failure occurred. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that electrical failures had been persistent. In addition, the ABS, back over prevention camera, and the Forward Collision Avoidance features were independently disabled when the failure occurred. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that electrical failures had been persistent. In addition, the ABS, back over prevention camera, and the Forward Collision Avoidance features were independently disabled when the failure occurred. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 15,000.
Mfg Campaign: 11580100
Recall Date: Mar 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Freezing center console screen and navigation, sometimes the center front console screen just goes black while driving, the phone won't stay synced, seat memory fails, the seat heaters do not stay on, and when you press the heater button to try and turn them back on nothing happens / the buttons do not function. The ENTIRE vehicle including the steering wheel starts shaking/vibrating around 48 mph and the shaking/vibrating violently increases as you accelerate. I have replaced all 4 tires with the exact same tires the vehicle is sold with and the shaking/vibrating was not fixed. The dealership had me come in to rebalance all 4 new tires and that did not fix the problem either. The multipoint inspection shows nothing is wrong. There are no warning lights on the dash or otherwise. I have researched the shaking issue and a lot of Wagoneer owners are all complaining about the same issue with no resolution. My Wagoneer started the shaking issue around 25k odometer miles, before then it drove BEAUTIFULLY and most complaints say it started anywhere between 100 and 3,000 odometer miles, so I count myself slightly luckier than most that mine didn't start having this issue until 25k. However, this is an 85k SUV and these issues are unacceptable let alone the fact that there are hundreds of posts from people everywhere complaining about the same issues and no one has the solution even after bringing Stellantis in on their complaints. I fear something very bad is going to come of this particular issue being ignored. My Wagoneer literally feels like my tires are going to explode off while driving 70-75 on the highway.
Corrective Action:
Freezing center console screen and navigation, sometimes the center front console screen just goes black while driving, the phone won't stay synced, seat memory fails, the seat heaters do not stay on, and when you press the heater button to try and turn them back on nothing happens / the buttons do not function. The ENTIRE vehicle including the steering wheel starts shaking/vibrating around 48 mph and the shaking/vibrating violently increases as you accelerate. I have replaced all 4 tires with the exact same tires the vehicle is sold with and the shaking/vibrating was not fixed. The dealership had me come in to rebalance all 4 new tires and that did not fix the problem either. The multipoint inspection shows nothing is wrong. There are no warning lights on the dash or otherwise. I have researched the shaking issue and a lot of Wagoneer owners are all complaining about the same issue with no resolution. My Wagoneer started the shaking issue around 25k odometer miles, before then it drove BEAUTIFULLY and most complaints say it started anywhere between 100 and 3,000 odometer miles, so I count myself slightly luckier than most that mine didn't start having this issue until 25k. However, this is an 85k SUV and these issues are unacceptable let alone the fact that there are hundreds of posts from people everywhere complaining about the same issues and no one has the solution even after bringing Stellantis in on their complaints. I fear something very bad is going to come of this particular issue being ignored. My Wagoneer literally feels like my tires are going to explode off while driving 70-75 on the highway.
Additional Notes:
Freezing center console screen and navigation, sometimes the center front console screen just goes black while driving, the phone won't stay synced, seat memory fails, the seat heaters do not stay on, and when you press the heater button to try and turn them back on nothing happens / the buttons do not function. The ENTIRE vehicle including the steering wheel starts shaking/vibrating around 48 mph and the shaking/vibrating violently increases as you accelerate. I have replaced all 4 tires with the exact same tires the vehicle is sold with and the shaking/vibrating was not fixed. The dealership had me come in to rebalance all 4 new tires and that did not fix the problem either. The multipoint inspection shows nothing is wrong. There are no warning lights on the dash or otherwise. I have researched the shaking issue and a lot of Wagoneer owners are all complaining about the same issue with no resolution. My Wagoneer started the shaking issue around 25k odometer miles, before then it drove BEAUTIFULLY and most complaints say it started anywhere between 100 and 3,000 odometer miles, so I count myself slightly luckier than most that mine didn't start having this issue until 25k. However, this is an 85k SUV and these issues are unacceptable let alone the fact that there are hundreds of posts from people everywhere complaining about the same issues and no one has the solution even after bringing Stellantis in on their complaints. I fear something very bad is going to come of this particular issue being ignored. My Wagoneer literally feels like my tires are going to explode off while driving 70-75 on the highway.
Mfg Campaign: 11578166
Recall Date: Mar 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Freezing center console screen and navigation, sometimes the center front console screen just goes black while driving, the phone won't stay synced, seat memory fails, the seat heaters do not stay on, and when you press the heater button to try and turn them back on nothing happens / the buttons do not function. The ENTIRE vehicle including the steering wheel starts shaking/vibrating around 48 mph and the shaking/vibrating violently increases as you accelerate. I have replaced all 4 tires with the exact same tires the vehicle is sold with and the shaking/vibrating was not fixed. The dealership had me come in to rebalance all 4 new tires and that did not fix the problem either. The multipoint inspection shows nothing is wrong. There are no warning lights on the dash or otherwise. I have researched the shaking issue and a lot of Wagoneer owners are all complaining about the same issue with no resolution. My Wagoneer started the shaking issue around 25k odometer miles, before then it drove BEAUTIFULLY and most complaints say it started anywhere between 100 and 3,000 odometer miles, so I count myself slightly luckier than most that mine didn't start having this issue until 25k. However, this is an 85k SUV and these issues are unacceptable let alone the fact that there are hundreds of posts from people everywhere complaining about the same issues and no one has the solution even after bringing Stellantis in on their complaints. I fear something very bad is going to come of this particular issue being ignored. My Wagoneer literally feels like my tires are going to explode off while driving 70-75 on the highway.
Corrective Action:
Freezing center console screen and navigation, sometimes the center front console screen just goes black while driving, the phone won't stay synced, seat memory fails, the seat heaters do not stay on, and when you press the heater button to try and turn them back on nothing happens / the buttons do not function. The ENTIRE vehicle including the steering wheel starts shaking/vibrating around 48 mph and the shaking/vibrating violently increases as you accelerate. I have replaced all 4 tires with the exact same tires the vehicle is sold with and the shaking/vibrating was not fixed. The dealership had me come in to rebalance all 4 new tires and that did not fix the problem either. The multipoint inspection shows nothing is wrong. There are no warning lights on the dash or otherwise. I have researched the shaking issue and a lot of Wagoneer owners are all complaining about the same issue with no resolution. My Wagoneer started the shaking issue around 25k odometer miles, before then it drove BEAUTIFULLY and most complaints say it started anywhere between 100 and 3,000 odometer miles, so I count myself slightly luckier than most that mine didn't start having this issue until 25k. However, this is an 85k SUV and these issues are unacceptable let alone the fact that there are hundreds of posts from people everywhere complaining about the same issues and no one has the solution even after bringing Stellantis in on their complaints. I fear something very bad is going to come of this particular issue being ignored. My Wagoneer literally feels like my tires are going to explode off while driving 70-75 on the highway.
Additional Notes:
Freezing center console screen and navigation, sometimes the center front console screen just goes black while driving, the phone won't stay synced, seat memory fails, the seat heaters do not stay on, and when you press the heater button to try and turn them back on nothing happens / the buttons do not function. The ENTIRE vehicle including the steering wheel starts shaking/vibrating around 48 mph and the shaking/vibrating violently increases as you accelerate. I have replaced all 4 tires with the exact same tires the vehicle is sold with and the shaking/vibrating was not fixed. The dealership had me come in to rebalance all 4 new tires and that did not fix the problem either. The multipoint inspection shows nothing is wrong. There are no warning lights on the dash or otherwise. I have researched the shaking issue and a lot of Wagoneer owners are all complaining about the same issue with no resolution. My Wagoneer started the shaking issue around 25k odometer miles, before then it drove BEAUTIFULLY and most complaints say it started anywhere between 100 and 3,000 odometer miles, so I count myself slightly luckier than most that mine didn't start having this issue until 25k. However, this is an 85k SUV and these issues are unacceptable let alone the fact that there are hundreds of posts from people everywhere complaining about the same issues and no one has the solution even after bringing Stellantis in on their complaints. I fear something very bad is going to come of this particular issue being ignored. My Wagoneer literally feels like my tires are going to explode off while driving 70-75 on the highway.
Mfg Campaign: 11578166
Recall Date: Mar 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11576954
Recall Date: Mar 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11576954
Recall Date: Mar 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving down the road no cars close in front of or behind me. All sensors on Jeep were clean and not obstructed. Radio started making weird noises and the emergency brakes completely locked up. Vehicle behind me was a truck pulling a trailer and nearly crashed into my car. I had to turn the car on off a couple times before I could move again.
Corrective Action:
Driving down the road no cars close in front of or behind me. All sensors on Jeep were clean and not obstructed. Radio started making weird noises and the emergency brakes completely locked up. Vehicle behind me was a truck pulling a trailer and nearly crashed into my car. I had to turn the car on off a couple times before I could move again.
Additional Notes:
Driving down the road no cars close in front of or behind me. All sensors on Jeep were clean and not obstructed. Radio started making weird noises and the emergency brakes completely locked up. Vehicle behind me was a truck pulling a trailer and nearly crashed into my car. I had to turn the car on off a couple times before I could move again.
Mfg Campaign: 11576306
Recall Date: Mar 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving down the road no cars close in front of or behind me. All sensors on Jeep were clean and not obstructed. Radio started making weird noises and the emergency brakes completely locked up. Vehicle behind me was a truck pulling a trailer and nearly crashed into my car. I had to turn the car on off a couple times before I could move again.
Corrective Action:
Driving down the road no cars close in front of or behind me. All sensors on Jeep were clean and not obstructed. Radio started making weird noises and the emergency brakes completely locked up. Vehicle behind me was a truck pulling a trailer and nearly crashed into my car. I had to turn the car on off a couple times before I could move again.
Additional Notes:
Driving down the road no cars close in front of or behind me. All sensors on Jeep were clean and not obstructed. Radio started making weird noises and the emergency brakes completely locked up. Vehicle behind me was a truck pulling a trailer and nearly crashed into my car. I had to turn the car on off a couple times before I could move again.
Mfg Campaign: 11576306
Recall Date: Mar 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving down the road no cars close in front of or behind me. All sensors on Jeep were clean and not obstructed. Radio started making weird noises and the emergency brakes completely locked up. Vehicle behind me was a truck pulling a trailer and nearly crashed into my car. I had to turn the car on off a couple times before I could move again.
Corrective Action:
Driving down the road no cars close in front of or behind me. All sensors on Jeep were clean and not obstructed. Radio started making weird noises and the emergency brakes completely locked up. Vehicle behind me was a truck pulling a trailer and nearly crashed into my car. I had to turn the car on off a couple times before I could move again.
Additional Notes:
Driving down the road no cars close in front of or behind me. All sensors on Jeep were clean and not obstructed. Radio started making weird noises and the emergency brakes completely locked up. Vehicle behind me was a truck pulling a trailer and nearly crashed into my car. I had to turn the car on off a couple times before I could move again.
Mfg Campaign: 11576306
Recall Date: Mar 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving approximately 35 MPH and accelerating on a highway ramp, the "brake and park " warning lights illuminated, and the vehicle slowed to a stop on the ramp. The contact turned off and restarted the vehicle and the vehicle operated normally. The contact stated that the failure was intermittent but persistent. The contact had taken the vehicle to a local dealer, where the failure was not duplicated, and no codes were retrieved. The contact stated that the dealer replaced the battery however, the failure reoccurred. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 46,000.
Corrective Action:
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving approximately 35 MPH and accelerating on a highway ramp, the "brake and park " warning lights illuminated, and the vehicle slowed to a stop on the ramp. The contact turned off and restarted the vehicle and the vehicle operated normally. The contact stated that the failure was intermittent but persistent. The contact had taken the vehicle to a local dealer, where the failure was not duplicated, and no codes were retrieved. The contact stated that the dealer replaced the battery however, the failure reoccurred. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 46,000.
Additional Notes:
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving approximately 35 MPH and accelerating on a highway ramp, the "brake and park " warning lights illuminated, and the vehicle slowed to a stop on the ramp. The contact turned off and restarted the vehicle and the vehicle operated normally. The contact stated that the failure was intermittent but persistent. The contact had taken the vehicle to a local dealer, where the failure was not duplicated, and no codes were retrieved. The contact stated that the dealer replaced the battery however, the failure reoccurred. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 46,000.
Mfg Campaign: 11575766
Recall Date: Mar 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving approximately 35 MPH and accelerating on a highway ramp, the "brake and park " warning lights illuminated, and the vehicle slowed to a stop on the ramp. The contact turned off and restarted the vehicle and the vehicle operated normally. The contact stated that the failure was intermittent but persistent. The contact had taken the vehicle to a local dealer, where the failure was not duplicated, and no codes were retrieved. The contact stated that the dealer replaced the battery however, the failure reoccurred. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 46,000.
Corrective Action:
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving approximately 35 MPH and accelerating on a highway ramp, the "brake and park " warning lights illuminated, and the vehicle slowed to a stop on the ramp. The contact turned off and restarted the vehicle and the vehicle operated normally. The contact stated that the failure was intermittent but persistent. The contact had taken the vehicle to a local dealer, where the failure was not duplicated, and no codes were retrieved. The contact stated that the dealer replaced the battery however, the failure reoccurred. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 46,000.
Additional Notes:
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving approximately 35 MPH and accelerating on a highway ramp, the "brake and park " warning lights illuminated, and the vehicle slowed to a stop on the ramp. The contact turned off and restarted the vehicle and the vehicle operated normally. The contact stated that the failure was intermittent but persistent. The contact had taken the vehicle to a local dealer, where the failure was not duplicated, and no codes were retrieved. The contact stated that the dealer replaced the battery however, the failure reoccurred. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 46,000.
Mfg Campaign: 11575766
Recall Date: Mar 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on the freeway at 70 mph when the dashboard went blank. The engine completely shut off so I steered to the side of the freeway and was able to stop the car. It won’t start, won’t lock, won’t do anything now. Had to get towed to the dealership.
Corrective Action:
I was driving on the freeway at 70 mph when the dashboard went blank. The engine completely shut off so I steered to the side of the freeway and was able to stop the car. It won’t start, won’t lock, won’t do anything now. Had to get towed to the dealership.
Additional Notes:
I was driving on the freeway at 70 mph when the dashboard went blank. The engine completely shut off so I steered to the side of the freeway and was able to stop the car. It won’t start, won’t lock, won’t do anything now. Had to get towed to the dealership.
Mfg Campaign: 11570348
Recall Date: Feb 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving on the freeway at 70 mph when the dashboard went blank. The engine completely shut off so I steered to the side of the freeway and was able to stop the car. It won’t start, won’t lock, won’t do anything now. Had to get towed to the dealership.
Corrective Action:
I was driving on the freeway at 70 mph when the dashboard went blank. The engine completely shut off so I steered to the side of the freeway and was able to stop the car. It won’t start, won’t lock, won’t do anything now. Had to get towed to the dealership.
Additional Notes:
I was driving on the freeway at 70 mph when the dashboard went blank. The engine completely shut off so I steered to the side of the freeway and was able to stop the car. It won’t start, won’t lock, won’t do anything now. Had to get towed to the dealership.
Mfg Campaign: 11570348
Recall Date: Feb 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I took my daughter to the Dr in corpus which is an hour away. When returning home we were on our way to pick up our prescriptions when my car completely died on us 4 times. Check engine was on. I took it yo our dealership to get it he led out driving on the backroads. They had it for a few weeks, cleared the check engine light but could not indicate the issue. Why clear the light if something was wrong? They shipped it to another dealership which they couldn’t indicate the issue either. My point is if I’m driving on the highway or on a crowded road what’s going yo happen? I have no signal or hazard lights then this happens. Why would I want this car back. Plus we have seat belt recall??? Like okay you want me to jeopardize myself and my family. Just buy the vehicle back. I had issues on my gas and break popping for months was in the shop 5/6 times same issue. Sounds like a lemon law should take place
Corrective Action:
I took my daughter to the Dr in corpus which is an hour away. When returning home we were on our way to pick up our prescriptions when my car completely died on us 4 times. Check engine was on. I took it yo our dealership to get it he led out driving on the backroads. They had it for a few weeks, cleared the check engine light but could not indicate the issue. Why clear the light if something was wrong? They shipped it to another dealership which they couldn’t indicate the issue either. My point is if I’m driving on the highway or on a crowded road what’s going yo happen? I have no signal or hazard lights then this happens. Why would I want this car back. Plus we have seat belt recall??? Like okay you want me to jeopardize myself and my family. Just buy the vehicle back. I had issues on my gas and break popping for months was in the shop 5/6 times same issue. Sounds like a lemon law should take place
Additional Notes:
I took my daughter to the Dr in corpus which is an hour away. When returning home we were on our way to pick up our prescriptions when my car completely died on us 4 times. Check engine was on. I took it yo our dealership to get it he led out driving on the backroads. They had it for a few weeks, cleared the check engine light but could not indicate the issue. Why clear the light if something was wrong? They shipped it to another dealership which they couldn’t indicate the issue either. My point is if I’m driving on the highway or on a crowded road what’s going yo happen? I have no signal or hazard lights then this happens. Why would I want this car back. Plus we have seat belt recall??? Like okay you want me to jeopardize myself and my family. Just buy the vehicle back. I had issues on my gas and break popping for months was in the shop 5/6 times same issue. Sounds like a lemon law should take place
Mfg Campaign: 11567494
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I took my daughter to the Dr in corpus which is an hour away. When returning home we were on our way to pick up our prescriptions when my car completely died on us 4 times. Check engine was on. I took it yo our dealership to get it he led out driving on the backroads. They had it for a few weeks, cleared the check engine light but could not indicate the issue. Why clear the light if something was wrong? They shipped it to another dealership which they couldn’t indicate the issue either. My point is if I’m driving on the highway or on a crowded road what’s going yo happen? I have no signal or hazard lights then this happens. Why would I want this car back. Plus we have seat belt recall??? Like okay you want me to jeopardize myself and my family. Just buy the vehicle back. I had issues on my gas and break popping for months was in the shop 5/6 times same issue. Sounds like a lemon law should take place
Corrective Action:
I took my daughter to the Dr in corpus which is an hour away. When returning home we were on our way to pick up our prescriptions when my car completely died on us 4 times. Check engine was on. I took it yo our dealership to get it he led out driving on the backroads. They had it for a few weeks, cleared the check engine light but could not indicate the issue. Why clear the light if something was wrong? They shipped it to another dealership which they couldn’t indicate the issue either. My point is if I’m driving on the highway or on a crowded road what’s going yo happen? I have no signal or hazard lights then this happens. Why would I want this car back. Plus we have seat belt recall??? Like okay you want me to jeopardize myself and my family. Just buy the vehicle back. I had issues on my gas and break popping for months was in the shop 5/6 times same issue. Sounds like a lemon law should take place
Additional Notes:
I took my daughter to the Dr in corpus which is an hour away. When returning home we were on our way to pick up our prescriptions when my car completely died on us 4 times. Check engine was on. I took it yo our dealership to get it he led out driving on the backroads. They had it for a few weeks, cleared the check engine light but could not indicate the issue. Why clear the light if something was wrong? They shipped it to another dealership which they couldn’t indicate the issue either. My point is if I’m driving on the highway or on a crowded road what’s going yo happen? I have no signal or hazard lights then this happens. Why would I want this car back. Plus we have seat belt recall??? Like okay you want me to jeopardize myself and my family. Just buy the vehicle back. I had issues on my gas and break popping for months was in the shop 5/6 times same issue. Sounds like a lemon law should take place
Mfg Campaign: 11567494
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Extremely unsafe issue, the door handles inside of the vehicle is not working for the last 3 months we have been unable to open the rear passenger door from the inside. In the event of an accident or fire the person or persons in the back would be trapped inside. Stellantis (Jeep) has been aware of this issue on various Wagoneer models yet didnt provide loaner for transportation in the meantime and instead has been negligent in reaching out for a fix.
Corrective Action:
Extremely unsafe issue, the door handles inside of the vehicle is not working for the last 3 months we have been unable to open the rear passenger door from the inside. In the event of an accident or fire the person or persons in the back would be trapped inside. Stellantis (Jeep) has been aware of this issue on various Wagoneer models yet didnt provide loaner for transportation in the meantime and instead has been negligent in reaching out for a fix.
Additional Notes:
Extremely unsafe issue, the door handles inside of the vehicle is not working for the last 3 months we have been unable to open the rear passenger door from the inside. In the event of an accident or fire the person or persons in the back would be trapped inside. Stellantis (Jeep) has been aware of this issue on various Wagoneer models yet didnt provide loaner for transportation in the meantime and instead has been negligent in reaching out for a fix.
Mfg Campaign: 11566956
Recall Date: Jan 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Vehicle has alignment issues and ruining tires in 2000 miles. Problem started at around 25,000 miles and now at 32,000 miles. and has been at the dealer for over 2 months waiting on wagoneer engineering to figure it out. 2 dealers and Wagoneer blame the issue on the tires and not addressing the issue and saying alignment is fine yet the print out shows red indicating out of alignment, independent has confirmed there is a problem with the alignment. Vehicle has also developed a shake/vibration while driving and is making it hard to drive causing fatigue. I replaced the tires at a dealer and after 2000 miles they are ruined and they are not standing behind the warranty they stated.
Corrective Action:
Vehicle has alignment issues and ruining tires in 2000 miles. Problem started at around 25,000 miles and now at 32,000 miles. and has been at the dealer for over 2 months waiting on wagoneer engineering to figure it out. 2 dealers and Wagoneer blame the issue on the tires and not addressing the issue and saying alignment is fine yet the print out shows red indicating out of alignment, independent has confirmed there is a problem with the alignment. Vehicle has also developed a shake/vibration while driving and is making it hard to drive causing fatigue. I replaced the tires at a dealer and after 2000 miles they are ruined and they are not standing behind the warranty they stated.
Additional Notes:
Vehicle has alignment issues and ruining tires in 2000 miles. Problem started at around 25,000 miles and now at 32,000 miles. and has been at the dealer for over 2 months waiting on wagoneer engineering to figure it out. 2 dealers and Wagoneer blame the issue on the tires and not addressing the issue and saying alignment is fine yet the print out shows red indicating out of alignment, independent has confirmed there is a problem with the alignment. Vehicle has also developed a shake/vibration while driving and is making it hard to drive causing fatigue. I replaced the tires at a dealer and after 2000 miles they are ruined and they are not standing behind the warranty they stated.
Mfg Campaign: 11565225
Recall Date: Jan 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Vehicle has alignment issues and ruining tires in 2000 miles. Problem started at around 25,000 miles and now at 32,000 miles. and has been at the dealer for over 2 months waiting on wagoneer engineering to figure it out. 2 dealers and Wagoneer blame the issue on the tires and not addressing the issue and saying alignment is fine yet the print out shows red indicating out of alignment, independent has confirmed there is a problem with the alignment. Vehicle has also developed a shake/vibration while driving and is making it hard to drive causing fatigue. I replaced the tires at a dealer and after 2000 miles they are ruined and they are not standing behind the warranty they stated.
Corrective Action:
Vehicle has alignment issues and ruining tires in 2000 miles. Problem started at around 25,000 miles and now at 32,000 miles. and has been at the dealer for over 2 months waiting on wagoneer engineering to figure it out. 2 dealers and Wagoneer blame the issue on the tires and not addressing the issue and saying alignment is fine yet the print out shows red indicating out of alignment, independent has confirmed there is a problem with the alignment. Vehicle has also developed a shake/vibration while driving and is making it hard to drive causing fatigue. I replaced the tires at a dealer and after 2000 miles they are ruined and they are not standing behind the warranty they stated.
Additional Notes:
Vehicle has alignment issues and ruining tires in 2000 miles. Problem started at around 25,000 miles and now at 32,000 miles. and has been at the dealer for over 2 months waiting on wagoneer engineering to figure it out. 2 dealers and Wagoneer blame the issue on the tires and not addressing the issue and saying alignment is fine yet the print out shows red indicating out of alignment, independent has confirmed there is a problem with the alignment. Vehicle has also developed a shake/vibration while driving and is making it hard to drive causing fatigue. I replaced the tires at a dealer and after 2000 miles they are ruined and they are not standing behind the warranty they stated.
Mfg Campaign: 11565225
Recall Date: Jan 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the ‘on’ position. This is the same as the recall for the 2021 Jeep Grand Cherokee L which was issued in approximately October 2021. I figured this out when I was searching the internet for why my high beam lights were not working. It should be noted that I just recently purchased this vehicle and am the second owner.
Corrective Action:
When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the ‘on’ position. This is the same as the recall for the 2021 Jeep Grand Cherokee L which was issued in approximately October 2021. I figured this out when I was searching the internet for why my high beam lights were not working. It should be noted that I just recently purchased this vehicle and am the second owner.
Additional Notes:
When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the ‘on’ position. This is the same as the recall for the 2021 Jeep Grand Cherokee L which was issued in approximately October 2021. I figured this out when I was searching the internet for why my high beam lights were not working. It should be noted that I just recently purchased this vehicle and am the second owner.
Mfg Campaign: 11564301
Recall Date: Jan 8, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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