Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Renegade vehicles. The incorrect bumper reverse light assembly may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: D7B
Recall Date: Dec 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 82B
Recall Date: Jul 3, 2024
Consumer Complaints
85 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owned a 2021 Jeep Renegade. The contact stated that while driving approximately 40 mph around a curve, the steering wheel went straight, and she attempted to correct it. The lane departure warning with lane keep assist engaged and began to beep and took control of the vehicle. The vehicle fishtailed, crossed the lane, the driver lost control, and crashed into a ditch. The vehicle flipped on its side. The driver-side and passenger-side air bags were deployed. The driver was wearing a seat belt, but her head smashed through the passenger side window. The driver sustained a concussion, and medical attention was provided. There was no reported fire. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 40,000. The vehicle was deemed a total loss by the insurance company.
Corrective Action:
The contact owned a 2021 Jeep Renegade. The contact stated that while driving approximately 40 mph around a curve, the steering wheel went straight, and she attempted to correct it. The lane departure warning with lane keep assist engaged and began to beep and took control of the vehicle. The vehicle fishtailed, crossed the lane, the driver lost control, and crashed into a ditch. The vehicle flipped on its side. The driver-side and passenger-side air bags were deployed. The driver was wearing a seat belt, but her head smashed through the passenger side window. The driver sustained a concussion, and medical attention was provided. There was no reported fire. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 40,000. The vehicle was deemed a total loss by the insurance company.
Additional Notes:
The contact owned a 2021 Jeep Renegade. The contact stated that while driving approximately 40 mph around a curve, the steering wheel went straight, and she attempted to correct it. The lane departure warning with lane keep assist engaged and began to beep and took control of the vehicle. The vehicle fishtailed, crossed the lane, the driver lost control, and crashed into a ditch. The vehicle flipped on its side. The driver-side and passenger-side air bags were deployed. The driver was wearing a seat belt, but her head smashed through the passenger side window. The driver sustained a concussion, and medical attention was provided. There was no reported fire. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 40,000. The vehicle was deemed a total loss by the insurance company.
Mfg Campaign: 11560913
Recall Date: Dec 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We experienced an electrical failure while driving the Jeep Renegade. We had no power or brakes and multiple warning lights were flashing on the dashboard. Fortunately, we were able to pull into a business parking lot and stopped by running into a snow berm. We could not stop the engine and tried many times to turn the engine off during the 3 hours we waited for a tow truck. We were finally able to turn off the engine and drove it to the local Ford dealership with the tow truck following us. We went to the dealer the following morning and the customer service rep started the engine and experienced the same problem. He was unable to stop the engine. He said it could take up to a month for repairs since they only have one Jeep mechanic. I drove it the previous day on a 120 mile trip and traveled on I-75. It could have been deadly if the car failed on that busy Interstate.
Corrective Action:
We experienced an electrical failure while driving the Jeep Renegade. We had no power or brakes and multiple warning lights were flashing on the dashboard. Fortunately, we were able to pull into a business parking lot and stopped by running into a snow berm. We could not stop the engine and tried many times to turn the engine off during the 3 hours we waited for a tow truck. We were finally able to turn off the engine and drove it to the local Ford dealership with the tow truck following us. We went to the dealer the following morning and the customer service rep started the engine and experienced the same problem. He was unable to stop the engine. He said it could take up to a month for repairs since they only have one Jeep mechanic. I drove it the previous day on a 120 mile trip and traveled on I-75. It could have been deadly if the car failed on that busy Interstate.
Additional Notes:
We experienced an electrical failure while driving the Jeep Renegade. We had no power or brakes and multiple warning lights were flashing on the dashboard. Fortunately, we were able to pull into a business parking lot and stopped by running into a snow berm. We could not stop the engine and tried many times to turn the engine off during the 3 hours we waited for a tow truck. We were finally able to turn off the engine and drove it to the local Ford dealership with the tow truck following us. We went to the dealer the following morning and the customer service rep started the engine and experienced the same problem. He was unable to stop the engine. He said it could take up to a month for repairs since they only have one Jeep mechanic. I drove it the previous day on a 120 mile trip and traveled on I-75. It could have been deadly if the car failed on that busy Interstate.
Mfg Campaign: 11558276
Recall Date: Dec 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
We experienced an electrical failure while driving the Jeep Renegade. We had no power or brakes and multiple warning lights were flashing on the dashboard. Fortunately, we were able to pull into a business parking lot and stopped by running into a snow berm. We could not stop the engine and tried many times to turn the engine off during the 3 hours we waited for a tow truck. We were finally able to turn off the engine and drove it to the local Ford dealership with the tow truck following us. We went to the dealer the following morning and the customer service rep started the engine and experienced the same problem. He was unable to stop the engine. He said it could take up to a month for repairs since they only have one Jeep mechanic. I drove it the previous day on a 120 mile trip and traveled on I-75. It could have been deadly if the car failed on that busy Interstate.
Corrective Action:
We experienced an electrical failure while driving the Jeep Renegade. We had no power or brakes and multiple warning lights were flashing on the dashboard. Fortunately, we were able to pull into a business parking lot and stopped by running into a snow berm. We could not stop the engine and tried many times to turn the engine off during the 3 hours we waited for a tow truck. We were finally able to turn off the engine and drove it to the local Ford dealership with the tow truck following us. We went to the dealer the following morning and the customer service rep started the engine and experienced the same problem. He was unable to stop the engine. He said it could take up to a month for repairs since they only have one Jeep mechanic. I drove it the previous day on a 120 mile trip and traveled on I-75. It could have been deadly if the car failed on that busy Interstate.
Additional Notes:
We experienced an electrical failure while driving the Jeep Renegade. We had no power or brakes and multiple warning lights were flashing on the dashboard. Fortunately, we were able to pull into a business parking lot and stopped by running into a snow berm. We could not stop the engine and tried many times to turn the engine off during the 3 hours we waited for a tow truck. We were finally able to turn off the engine and drove it to the local Ford dealership with the tow truck following us. We went to the dealer the following morning and the customer service rep started the engine and experienced the same problem. He was unable to stop the engine. He said it could take up to a month for repairs since they only have one Jeep mechanic. I drove it the previous day on a 120 mile trip and traveled on I-75. It could have been deadly if the car failed on that busy Interstate.
Mfg Campaign: 11558276
Recall Date: Dec 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
We experienced an electrical failure while driving the Jeep Renegade. We had no power or brakes and multiple warning lights were flashing on the dashboard. Fortunately, we were able to pull into a business parking lot and stopped by running into a snow berm. We could not stop the engine and tried many times to turn the engine off during the 3 hours we waited for a tow truck. We were finally able to turn off the engine and drove it to the local Ford dealership with the tow truck following us. We went to the dealer the following morning and the customer service rep started the engine and experienced the same problem. He was unable to stop the engine. He said it could take up to a month for repairs since they only have one Jeep mechanic. I drove it the previous day on a 120 mile trip and traveled on I-75. It could have been deadly if the car failed on that busy Interstate.
Corrective Action:
We experienced an electrical failure while driving the Jeep Renegade. We had no power or brakes and multiple warning lights were flashing on the dashboard. Fortunately, we were able to pull into a business parking lot and stopped by running into a snow berm. We could not stop the engine and tried many times to turn the engine off during the 3 hours we waited for a tow truck. We were finally able to turn off the engine and drove it to the local Ford dealership with the tow truck following us. We went to the dealer the following morning and the customer service rep started the engine and experienced the same problem. He was unable to stop the engine. He said it could take up to a month for repairs since they only have one Jeep mechanic. I drove it the previous day on a 120 mile trip and traveled on I-75. It could have been deadly if the car failed on that busy Interstate.
Additional Notes:
We experienced an electrical failure while driving the Jeep Renegade. We had no power or brakes and multiple warning lights were flashing on the dashboard. Fortunately, we were able to pull into a business parking lot and stopped by running into a snow berm. We could not stop the engine and tried many times to turn the engine off during the 3 hours we waited for a tow truck. We were finally able to turn off the engine and drove it to the local Ford dealership with the tow truck following us. We went to the dealer the following morning and the customer service rep started the engine and experienced the same problem. He was unable to stop the engine. He said it could take up to a month for repairs since they only have one Jeep mechanic. I drove it the previous day on a 120 mile trip and traveled on I-75. It could have been deadly if the car failed on that busy Interstate.
Mfg Campaign: 11558276
Recall Date: Dec 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Jeep Renegade. The contact stated while driving at an undisclosed speed, the airbag warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the front driver's airbag module needed to be replaced. The vehicle was not repaired. The contact was informed that the part to complete the repair was on backorder. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,461.
Corrective Action:
The contact owns a 2021 Jeep Renegade. The contact stated while driving at an undisclosed speed, the airbag warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the front driver's airbag module needed to be replaced. The vehicle was not repaired. The contact was informed that the part to complete the repair was on backorder. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,461.
Additional Notes:
The contact owns a 2021 Jeep Renegade. The contact stated while driving at an undisclosed speed, the airbag warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the front driver's airbag module needed to be replaced. The vehicle was not repaired. The contact was informed that the part to complete the repair was on backorder. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,461.
Mfg Campaign: 11548204
Recall Date: Oct 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Air Conditioning Failed Dangerous driving conditions due to overheated Driver in hot weather. Spent over $200 at Briggs Firestone to inspect AC does not work. With mileage at 46,000 miles, they told me to take back to dealer, which is John L Sullivan. I took it back to John L Sullivan, they did not want to help, they wanted my money.
Corrective Action:
Air Conditioning Failed Dangerous driving conditions due to overheated Driver in hot weather. Spent over $200 at Briggs Firestone to inspect AC does not work. With mileage at 46,000 miles, they told me to take back to dealer, which is John L Sullivan. I took it back to John L Sullivan, they did not want to help, they wanted my money.
Additional Notes:
Air Conditioning Failed Dangerous driving conditions due to overheated Driver in hot weather. Spent over $200 at Briggs Firestone to inspect AC does not work. With mileage at 46,000 miles, they told me to take back to dealer, which is John L Sullivan. I took it back to John L Sullivan, they did not want to help, they wanted my money.
Mfg Campaign: 11531848
Recall Date: Jul 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle stalls at random times. Dealership service center unable to duplicate problem. Vehicle was first brought in for repairs before 2 years or 24,000 miles but computer wasn’t giving a code. Took vehicle for repairs on February 28 and picked it up on March 2. I received a phone call prior to picking up my vehicle from the service advisor. He informed me that now Chrysler is aware of this issue and is trying to come up with a solution to repair it. I called the owner of the dealership and asked if he could get me a replacement vehicle and he said he has nothing to do with the lemon law. It’s between Chrysler and myself. I am being forced to drive an unsafe vehicle that just stalls at random times. The owner said that my vehicle is the only vehicle sold from his dealership that has this issue but there are other Jeep/Chryslers sold from different dealerships that have this issue. From the first time I reported this problem, I don’t think anyone believed me because they were never able to duplicate the stalling. I work as a part time courier and am afraid to drive my vehicle. I can’t wait until they find a solution. I’ve already had a few close calls with almost being rear ended. This issue started in June of 2022.
Corrective Action:
Vehicle stalls at random times. Dealership service center unable to duplicate problem. Vehicle was first brought in for repairs before 2 years or 24,000 miles but computer wasn’t giving a code. Took vehicle for repairs on February 28 and picked it up on March 2. I received a phone call prior to picking up my vehicle from the service advisor. He informed me that now Chrysler is aware of this issue and is trying to come up with a solution to repair it. I called the owner of the dealership and asked if he could get me a replacement vehicle and he said he has nothing to do with the lemon law. It’s between Chrysler and myself. I am being forced to drive an unsafe vehicle that just stalls at random times. The owner said that my vehicle is the only vehicle sold from his dealership that has this issue but there are other Jeep/Chryslers sold from different dealerships that have this issue. From the first time I reported this problem, I don’t think anyone believed me because they were never able to duplicate the stalling. I work as a part time courier and am afraid to drive my vehicle. I can’t wait until they find a solution. I’ve already had a few close calls with almost being rear ended. This issue started in June of 2022.
Additional Notes:
Vehicle stalls at random times. Dealership service center unable to duplicate problem. Vehicle was first brought in for repairs before 2 years or 24,000 miles but computer wasn’t giving a code. Took vehicle for repairs on February 28 and picked it up on March 2. I received a phone call prior to picking up my vehicle from the service advisor. He informed me that now Chrysler is aware of this issue and is trying to come up with a solution to repair it. I called the owner of the dealership and asked if he could get me a replacement vehicle and he said he has nothing to do with the lemon law. It’s between Chrysler and myself. I am being forced to drive an unsafe vehicle that just stalls at random times. The owner said that my vehicle is the only vehicle sold from his dealership that has this issue but there are other Jeep/Chryslers sold from different dealerships that have this issue. From the first time I reported this problem, I don’t think anyone believed me because they were never able to duplicate the stalling. I work as a part time courier and am afraid to drive my vehicle. I can’t wait until they find a solution. I’ve already had a few close calls with almost being rear ended. This issue started in June of 2022.
Mfg Campaign: 11509929
Recall Date: Mar 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When vehicle is in Auto Drive it stalls. When foot is taken of the brake pedal, vehicle does not automatically start. All lights and accessories are on and work but vehicle will not start. It takes several attempts to start vehicle. This happens when stopped at a light, a stop sign, sitting in traffic and most recently backing up. Dealer service center unable to find problem. This started after driving the vehicle for 11 months. Most recently it stalled four times in 24 hours.
Corrective Action:
When vehicle is in Auto Drive it stalls. When foot is taken of the brake pedal, vehicle does not automatically start. All lights and accessories are on and work but vehicle will not start. It takes several attempts to start vehicle. This happens when stopped at a light, a stop sign, sitting in traffic and most recently backing up. Dealer service center unable to find problem. This started after driving the vehicle for 11 months. Most recently it stalled four times in 24 hours.
Additional Notes:
When vehicle is in Auto Drive it stalls. When foot is taken of the brake pedal, vehicle does not automatically start. All lights and accessories are on and work but vehicle will not start. It takes several attempts to start vehicle. This happens when stopped at a light, a stop sign, sitting in traffic and most recently backing up. Dealer service center unable to find problem. This started after driving the vehicle for 11 months. Most recently it stalled four times in 24 hours.
Mfg Campaign: 11508636
Recall Date: Feb 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Service Passive Entry error code. The vehicle will not turn off without manually going into the settings area and even then sometimes does not always work. Sometimes I Have to keep playing around with the menu to get it to shut off. Once turned off, sometimes it will crank back up and sometimes it will not. It has 22,000 miles and is under factory warranty I bought an extended warranty but neither the Jeep Manufacturer nor the Warranty company will offer me a solution. I was advised there is a "bulletin" and that will sometimes turn into a recall but as of now, there is no recall for the issue. I've had to reach out to the Jeep Manufacturer several times, attaching some information regarding my attempts.
Corrective Action:
Service Passive Entry error code. The vehicle will not turn off without manually going into the settings area and even then sometimes does not always work. Sometimes I Have to keep playing around with the menu to get it to shut off. Once turned off, sometimes it will crank back up and sometimes it will not. It has 22,000 miles and is under factory warranty I bought an extended warranty but neither the Jeep Manufacturer nor the Warranty company will offer me a solution. I was advised there is a "bulletin" and that will sometimes turn into a recall but as of now, there is no recall for the issue. I've had to reach out to the Jeep Manufacturer several times, attaching some information regarding my attempts.
Additional Notes:
Service Passive Entry error code. The vehicle will not turn off without manually going into the settings area and even then sometimes does not always work. Sometimes I Have to keep playing around with the menu to get it to shut off. Once turned off, sometimes it will crank back up and sometimes it will not. It has 22,000 miles and is under factory warranty I bought an extended warranty but neither the Jeep Manufacturer nor the Warranty company will offer me a solution. I was advised there is a "bulletin" and that will sometimes turn into a recall but as of now, there is no recall for the issue. I've had to reach out to the Jeep Manufacturer several times, attaching some information regarding my attempts.
Mfg Campaign: 11502051
Recall Date: Jan 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunroof spontaneously shattered while driving. No apparent cause (e.g. no reason to suspect a rock or other debris hitting the glass)
Corrective Action:
Sunroof spontaneously shattered while driving. No apparent cause (e.g. no reason to suspect a rock or other debris hitting the glass)
Additional Notes:
Sunroof spontaneously shattered while driving. No apparent cause (e.g. no reason to suspect a rock or other debris hitting the glass)
Mfg Campaign: 11495663
Recall Date: Dec 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
took my car in for oil change and dealership said there was an oil leak somewhere. scheduled that for service. than during the last week i got a airbag disabled/service , disabled park/service warning lights pop up on my dash. auto/start/stop was disabled, check engine light came on for 10 seconds. dealership has scheduled service to look into these
Corrective Action:
took my car in for oil change and dealership said there was an oil leak somewhere. scheduled that for service. than during the last week i got a airbag disabled/service , disabled park/service warning lights pop up on my dash. auto/start/stop was disabled, check engine light came on for 10 seconds. dealership has scheduled service to look into these
Additional Notes:
took my car in for oil change and dealership said there was an oil leak somewhere. scheduled that for service. than during the last week i got a airbag disabled/service , disabled park/service warning lights pop up on my dash. auto/start/stop was disabled, check engine light came on for 10 seconds. dealership has scheduled service to look into these
Mfg Campaign: 11490437
Recall Date: Oct 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
took my car in for oil change and dealership said there was an oil leak somewhere. scheduled that for service. than during the last week i got a airbag disabled/service , disabled park/service warning lights pop up on my dash. auto/start/stop was disabled, check engine light came on for 10 seconds. dealership has scheduled service to look into these
Corrective Action:
took my car in for oil change and dealership said there was an oil leak somewhere. scheduled that for service. than during the last week i got a airbag disabled/service , disabled park/service warning lights pop up on my dash. auto/start/stop was disabled, check engine light came on for 10 seconds. dealership has scheduled service to look into these
Additional Notes:
took my car in for oil change and dealership said there was an oil leak somewhere. scheduled that for service. than during the last week i got a airbag disabled/service , disabled park/service warning lights pop up on my dash. auto/start/stop was disabled, check engine light came on for 10 seconds. dealership has scheduled service to look into these
Mfg Campaign: 11490437
Recall Date: Oct 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
took my car in for oil change and dealership said there was an oil leak somewhere. scheduled that for service. than during the last week i got a airbag disabled/service , disabled park/service warning lights pop up on my dash. auto/start/stop was disabled, check engine light came on for 10 seconds. dealership has scheduled service to look into these
Corrective Action:
took my car in for oil change and dealership said there was an oil leak somewhere. scheduled that for service. than during the last week i got a airbag disabled/service , disabled park/service warning lights pop up on my dash. auto/start/stop was disabled, check engine light came on for 10 seconds. dealership has scheduled service to look into these
Additional Notes:
took my car in for oil change and dealership said there was an oil leak somewhere. scheduled that for service. than during the last week i got a airbag disabled/service , disabled park/service warning lights pop up on my dash. auto/start/stop was disabled, check engine light came on for 10 seconds. dealership has scheduled service to look into these
Mfg Campaign: 11490437
Recall Date: Oct 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
215/60R17 DGAS.ALL 4 OF MY TIRES GO LOW EVERY OTHER WEEK.I BOUGHT THE JEEP IN 2021.I HAVE BEEN PUTTING IN AIR IN ALL 4 TIRES EVERY SINCE.I CANNOT AFFORD TO PAY FOR 4 NEW TIRES.I HAVE NOT HAD THE JEEP A YEAR,MY NAME IS [XXX]/[XXX]//THANKS INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
215/60R17 DGAS.ALL 4 OF MY TIRES GO LOW EVERY OTHER WEEK.I BOUGHT THE JEEP IN 2021.I HAVE BEEN PUTTING IN AIR IN ALL 4 TIRES EVERY SINCE.I CANNOT AFFORD TO PAY FOR 4 NEW TIRES.I HAVE NOT HAD THE JEEP A YEAR,MY NAME IS [XXX]/[XXX]//THANKS INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
215/60R17 DGAS.ALL 4 OF MY TIRES GO LOW EVERY OTHER WEEK.I BOUGHT THE JEEP IN 2021.I HAVE BEEN PUTTING IN AIR IN ALL 4 TIRES EVERY SINCE.I CANNOT AFFORD TO PAY FOR 4 NEW TIRES.I HAVE NOT HAD THE JEEP A YEAR,MY NAME IS [XXX]/[XXX]//THANKS INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11480782
Recall Date: Aug 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmissions are defective! Will not go into 8th or 9th gear under any circumstances. Jeep says it is what it is. Transmission runs hot (3/4 or hotter) and mileage is awful. Factory rep was to meet with me and backed out telling dealer customers have to deal with it. Transmission will not hold up to driving 75mph for hours. Dealer was informed of issue 50 mi. after delivery and said it would fix itself after it hit 1k. Vehicles do not meet CAFE standards. Mileage is 25 to 33 percent less than rating. I have had 2 Jeep cases and first one ended when rep was told not to meet with me. I believe it is another case of Bosch having one tune for testing and one for the consumer like the eco diesel. I have emailed my congressman to let him know. I will bring my car wherever you wish to be tested. I have 2 of these and both are doing same thing. The Blogs have several people who also have this issue. We paid for 9 speeds and not 6 or 7.
Corrective Action:
Transmissions are defective! Will not go into 8th or 9th gear under any circumstances. Jeep says it is what it is. Transmission runs hot (3/4 or hotter) and mileage is awful. Factory rep was to meet with me and backed out telling dealer customers have to deal with it. Transmission will not hold up to driving 75mph for hours. Dealer was informed of issue 50 mi. after delivery and said it would fix itself after it hit 1k. Vehicles do not meet CAFE standards. Mileage is 25 to 33 percent less than rating. I have had 2 Jeep cases and first one ended when rep was told not to meet with me. I believe it is another case of Bosch having one tune for testing and one for the consumer like the eco diesel. I have emailed my congressman to let him know. I will bring my car wherever you wish to be tested. I have 2 of these and both are doing same thing. The Blogs have several people who also have this issue. We paid for 9 speeds and not 6 or 7.
Additional Notes:
Transmissions are defective! Will not go into 8th or 9th gear under any circumstances. Jeep says it is what it is. Transmission runs hot (3/4 or hotter) and mileage is awful. Factory rep was to meet with me and backed out telling dealer customers have to deal with it. Transmission will not hold up to driving 75mph for hours. Dealer was informed of issue 50 mi. after delivery and said it would fix itself after it hit 1k. Vehicles do not meet CAFE standards. Mileage is 25 to 33 percent less than rating. I have had 2 Jeep cases and first one ended when rep was told not to meet with me. I believe it is another case of Bosch having one tune for testing and one for the consumer like the eco diesel. I have emailed my congressman to let him know. I will bring my car wherever you wish to be tested. I have 2 of these and both are doing same thing. The Blogs have several people who also have this issue. We paid for 9 speeds and not 6 or 7.
Mfg Campaign: 11472668
Recall Date: Jul 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We were driving down the road and all of a sudden the key symbol appears on the dashboard with a wif bars on top of it On the dashboard said see settings on how to turn vehicle off. We were able to pull into a service center and the only whey we could shut the vehicle off was by pushing the setting button on the steering wheel
Corrective Action:
We were driving down the road and all of a sudden the key symbol appears on the dashboard with a wif bars on top of it On the dashboard said see settings on how to turn vehicle off. We were able to pull into a service center and the only whey we could shut the vehicle off was by pushing the setting button on the steering wheel
Additional Notes:
We were driving down the road and all of a sudden the key symbol appears on the dashboard with a wif bars on top of it On the dashboard said see settings on how to turn vehicle off. We were able to pull into a service center and the only whey we could shut the vehicle off was by pushing the setting button on the steering wheel
Mfg Campaign: 11468752
Recall Date: Jun 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Picked up Jeep in Kansas City. Got on highway and transmission (trans) would not shift into high gears. Called dealership and was told to contact local dealer. Got back to Texas (560 mi.) and contacted 4 dealers in the DFW area. All said there were issues with 9 sp. trans. One said put 2500 mi. on and see if it is a computer break in issue. Took to local dealer with 3300 mi and they did a Star Case. Subsequently, I also went with Manager and confirmed issue. Was contacted by Ralph at Jeep (CASE #82736087). Was told car was submitted for buyback. Two days later, buyback was off the table, and I was stuck with it. Jeep said that no problem found per dealership. Called dealership and was told flat out that was not the case. They drove one off the lot and it did just fine (2022 model). Meanwhile, I posted on a Renegade forum and other people are having same issue. We refer to this as "Paid for a 9-speed transmission, but only got 7. This is a safety issue. I drive mostly 75 mph highway roads in Northern Texas using my adaptive cruise and am causing harm by the rpm being much higher than it should be.
Corrective Action:
Picked up Jeep in Kansas City. Got on highway and transmission (trans) would not shift into high gears. Called dealership and was told to contact local dealer. Got back to Texas (560 mi.) and contacted 4 dealers in the DFW area. All said there were issues with 9 sp. trans. One said put 2500 mi. on and see if it is a computer break in issue. Took to local dealer with 3300 mi and they did a Star Case. Subsequently, I also went with Manager and confirmed issue. Was contacted by Ralph at Jeep (CASE #82736087). Was told car was submitted for buyback. Two days later, buyback was off the table, and I was stuck with it. Jeep said that no problem found per dealership. Called dealership and was told flat out that was not the case. They drove one off the lot and it did just fine (2022 model). Meanwhile, I posted on a Renegade forum and other people are having same issue. We refer to this as "Paid for a 9-speed transmission, but only got 7. This is a safety issue. I drive mostly 75 mph highway roads in Northern Texas using my adaptive cruise and am causing harm by the rpm being much higher than it should be.
Additional Notes:
Picked up Jeep in Kansas City. Got on highway and transmission (trans) would not shift into high gears. Called dealership and was told to contact local dealer. Got back to Texas (560 mi.) and contacted 4 dealers in the DFW area. All said there were issues with 9 sp. trans. One said put 2500 mi. on and see if it is a computer break in issue. Took to local dealer with 3300 mi and they did a Star Case. Subsequently, I also went with Manager and confirmed issue. Was contacted by Ralph at Jeep (CASE #82736087). Was told car was submitted for buyback. Two days later, buyback was off the table, and I was stuck with it. Jeep said that no problem found per dealership. Called dealership and was told flat out that was not the case. They drove one off the lot and it did just fine (2022 model). Meanwhile, I posted on a Renegade forum and other people are having same issue. We refer to this as "Paid for a 9-speed transmission, but only got 7. This is a safety issue. I drive mostly 75 mph highway roads in Northern Texas using my adaptive cruise and am causing harm by the rpm being much higher than it should be.
Mfg Campaign: 11464711
Recall Date: May 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Picked up Jeep in Kansas City. Got on highway and transmission (trans) would not shift into high gears. Called dealership and was told to contact local dealer. Got back to Texas (560 mi.) and contacted 4 dealers in the DFW area. All said there were issues with 9 sp. trans. One said put 2500 mi. on and see if it is a computer break in issue. Took to local dealer with 3300 mi and they did a Star Case. Subsequently, I also went with Manager and confirmed issue. Was contacted by Ralph at Jeep (CASE #82736087). Was told car was submitted for buyback. Two days later, buyback was off the table, and I was stuck with it. Jeep said that no problem found per dealership. Called dealership and was told flat out that was not the case. They drove one off the lot and it did just fine (2022 model). Meanwhile, I posted on a Renegade forum and other people are having same issue. We refer to this as "Paid for a 9-speed transmission, but only got 7. This is a safety issue. I drive mostly 75 mph highway roads in Northern Texas using my adaptive cruise and am causing harm by the rpm being much higher than it should be.
Corrective Action:
Picked up Jeep in Kansas City. Got on highway and transmission (trans) would not shift into high gears. Called dealership and was told to contact local dealer. Got back to Texas (560 mi.) and contacted 4 dealers in the DFW area. All said there were issues with 9 sp. trans. One said put 2500 mi. on and see if it is a computer break in issue. Took to local dealer with 3300 mi and they did a Star Case. Subsequently, I also went with Manager and confirmed issue. Was contacted by Ralph at Jeep (CASE #82736087). Was told car was submitted for buyback. Two days later, buyback was off the table, and I was stuck with it. Jeep said that no problem found per dealership. Called dealership and was told flat out that was not the case. They drove one off the lot and it did just fine (2022 model). Meanwhile, I posted on a Renegade forum and other people are having same issue. We refer to this as "Paid for a 9-speed transmission, but only got 7. This is a safety issue. I drive mostly 75 mph highway roads in Northern Texas using my adaptive cruise and am causing harm by the rpm being much higher than it should be.
Additional Notes:
Picked up Jeep in Kansas City. Got on highway and transmission (trans) would not shift into high gears. Called dealership and was told to contact local dealer. Got back to Texas (560 mi.) and contacted 4 dealers in the DFW area. All said there were issues with 9 sp. trans. One said put 2500 mi. on and see if it is a computer break in issue. Took to local dealer with 3300 mi and they did a Star Case. Subsequently, I also went with Manager and confirmed issue. Was contacted by Ralph at Jeep (CASE #82736087). Was told car was submitted for buyback. Two days later, buyback was off the table, and I was stuck with it. Jeep said that no problem found per dealership. Called dealership and was told flat out that was not the case. They drove one off the lot and it did just fine (2022 model). Meanwhile, I posted on a Renegade forum and other people are having same issue. We refer to this as "Paid for a 9-speed transmission, but only got 7. This is a safety issue. I drive mostly 75 mph highway roads in Northern Texas using my adaptive cruise and am causing harm by the rpm being much higher than it should be.
Mfg Campaign: 11464711
Recall Date: May 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On Saturday, April 30th our brand new 2021 Jeep Renegade's front passenger window spontaneously exploded. The window inexplicably exploded before we even made our first car payment and we have captured the event on our garage's Wyze camera. Luckily no one was injured but an event like this could have killed someone. Jim Marsh Dealership claimed to have never seen this before, despite there being numerous claims online of consumers reporting exploding windows and sunroofs. We are still getting the run around from Jim Marsh Jeep and Jeep Wave. Both parties have been far more concerned with who has to pay the towing charge rather than show any concern or regard for our safety or the safety of other consumers. There either needs to be a warning label on all tempered glass windows, some sort of protective film needs to be placed over all tempered glass windows, or every consumer should have to sign a waiver stating that they are aware that their tempered glass windows/sunroofs may spontaneously explode.
Corrective Action:
On Saturday, April 30th our brand new 2021 Jeep Renegade's front passenger window spontaneously exploded. The window inexplicably exploded before we even made our first car payment and we have captured the event on our garage's Wyze camera. Luckily no one was injured but an event like this could have killed someone. Jim Marsh Dealership claimed to have never seen this before, despite there being numerous claims online of consumers reporting exploding windows and sunroofs. We are still getting the run around from Jim Marsh Jeep and Jeep Wave. Both parties have been far more concerned with who has to pay the towing charge rather than show any concern or regard for our safety or the safety of other consumers. There either needs to be a warning label on all tempered glass windows, some sort of protective film needs to be placed over all tempered glass windows, or every consumer should have to sign a waiver stating that they are aware that their tempered glass windows/sunroofs may spontaneously explode.
Additional Notes:
On Saturday, April 30th our brand new 2021 Jeep Renegade's front passenger window spontaneously exploded. The window inexplicably exploded before we even made our first car payment and we have captured the event on our garage's Wyze camera. Luckily no one was injured but an event like this could have killed someone. Jim Marsh Dealership claimed to have never seen this before, despite there being numerous claims online of consumers reporting exploding windows and sunroofs. We are still getting the run around from Jim Marsh Jeep and Jeep Wave. Both parties have been far more concerned with who has to pay the towing charge rather than show any concern or regard for our safety or the safety of other consumers. There either needs to be a warning label on all tempered glass windows, some sort of protective film needs to be placed over all tempered glass windows, or every consumer should have to sign a waiver stating that they are aware that their tempered glass windows/sunroofs may spontaneously explode.
Mfg Campaign: 11463922
Recall Date: May 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Jeep Renegade. The contact stated while driving at 65 MPH, several messages were displayed. The contact stated that " Warning. Imminent Engine Failure", " Warning. Side and Front Impacts", " Warning. Low Fuel" and other unknown warning messages were displayed. Additionally, the radio became inoperable. The contact continued to drive the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the wiring system had melted due to exposure to the exhaust gases. The dealer informed the contact that the exhaust pipe was malformed as it was routed incorrectly in a straight outward direction instead of being curved. The dealer advised the contact that it was a manufacturer defect. The vehicle was repaired; however, upon taking the vehicle to her residence, the contact noticed that the rear bumpers had melted. The vehicle was taken back to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 1,650.
Corrective Action:
The contact owns a 2021 Jeep Renegade. The contact stated while driving at 65 MPH, several messages were displayed. The contact stated that " Warning. Imminent Engine Failure", " Warning. Side and Front Impacts", " Warning. Low Fuel" and other unknown warning messages were displayed. Additionally, the radio became inoperable. The contact continued to drive the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the wiring system had melted due to exposure to the exhaust gases. The dealer informed the contact that the exhaust pipe was malformed as it was routed incorrectly in a straight outward direction instead of being curved. The dealer advised the contact that it was a manufacturer defect. The vehicle was repaired; however, upon taking the vehicle to her residence, the contact noticed that the rear bumpers had melted. The vehicle was taken back to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 1,650.
Additional Notes:
The contact owns a 2021 Jeep Renegade. The contact stated while driving at 65 MPH, several messages were displayed. The contact stated that " Warning. Imminent Engine Failure", " Warning. Side and Front Impacts", " Warning. Low Fuel" and other unknown warning messages were displayed. Additionally, the radio became inoperable. The contact continued to drive the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the wiring system had melted due to exposure to the exhaust gases. The dealer informed the contact that the exhaust pipe was malformed as it was routed incorrectly in a straight outward direction instead of being curved. The dealer advised the contact that it was a manufacturer defect. The vehicle was repaired; however, upon taking the vehicle to her residence, the contact noticed that the rear bumpers had melted. The vehicle was taken back to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 1,650.
Mfg Campaign: 11459112
Recall Date: Mar 31, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025