Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Renegade vehicles. The incorrect bumper reverse light assembly may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: D7B
Recall Date: Dec 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 82B
Recall Date: Jul 3, 2024
Consumer Complaints
85 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving my jeep to work and a bunch of warning lights come on - air bag, power steering, camera, front collision detection, abs system, parking brake, etc. I also lose power steering. Mechanic cannot find cause and all modules appear to be working - codes clear and return after about 30 miles of driving. Car isn't safe to drive and has been in the shop for 11 weeks with no answers. It is about to come back to sit in my driveway - and I will have to continue to make payments on a car that isn't drivable and may never be again. Since electrical issues seem to be prevalent with the vehicle - there should be a recall to protect driver safety.
Corrective Action:
Driving my jeep to work and a bunch of warning lights come on - air bag, power steering, camera, front collision detection, abs system, parking brake, etc. I also lose power steering. Mechanic cannot find cause and all modules appear to be working - codes clear and return after about 30 miles of driving. Car isn't safe to drive and has been in the shop for 11 weeks with no answers. It is about to come back to sit in my driveway - and I will have to continue to make payments on a car that isn't drivable and may never be again. Since electrical issues seem to be prevalent with the vehicle - there should be a recall to protect driver safety.
Additional Notes:
Driving my jeep to work and a bunch of warning lights come on - air bag, power steering, camera, front collision detection, abs system, parking brake, etc. I also lose power steering. Mechanic cannot find cause and all modules appear to be working - codes clear and return after about 30 miles of driving. Car isn't safe to drive and has been in the shop for 11 weeks with no answers. It is about to come back to sit in my driveway - and I will have to continue to make payments on a car that isn't drivable and may never be again. Since electrical issues seem to be prevalent with the vehicle - there should be a recall to protect driver safety.
Mfg Campaign: 11639173
Recall Date: Jan 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Driving my jeep to work and a bunch of warning lights come on - air bag, power steering, camera, front collision detection, abs system, parking brake, etc. I also lose power steering. Mechanic cannot find cause and all modules appear to be working - codes clear and return after about 30 miles of driving. Car isn't safe to drive and has been in the shop for 11 weeks with no answers. It is about to come back to sit in my driveway - and I will have to continue to make payments on a car that isn't drivable and may never be again. Since electrical issues seem to be prevalent with the vehicle - there should be a recall to protect driver safety.
Corrective Action:
Driving my jeep to work and a bunch of warning lights come on - air bag, power steering, camera, front collision detection, abs system, parking brake, etc. I also lose power steering. Mechanic cannot find cause and all modules appear to be working - codes clear and return after about 30 miles of driving. Car isn't safe to drive and has been in the shop for 11 weeks with no answers. It is about to come back to sit in my driveway - and I will have to continue to make payments on a car that isn't drivable and may never be again. Since electrical issues seem to be prevalent with the vehicle - there should be a recall to protect driver safety.
Additional Notes:
Driving my jeep to work and a bunch of warning lights come on - air bag, power steering, camera, front collision detection, abs system, parking brake, etc. I also lose power steering. Mechanic cannot find cause and all modules appear to be working - codes clear and return after about 30 miles of driving. Car isn't safe to drive and has been in the shop for 11 weeks with no answers. It is about to come back to sit in my driveway - and I will have to continue to make payments on a car that isn't drivable and may never be again. Since electrical issues seem to be prevalent with the vehicle - there should be a recall to protect driver safety.
Mfg Campaign: 11639173
Recall Date: Jan 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Driving my jeep to work and a bunch of warning lights come on - air bag, power steering, camera, front collision detection, abs system, parking brake, etc. I also lose power steering. Mechanic cannot find cause and all modules appear to be working - codes clear and return after about 30 miles of driving. Car isn't safe to drive and has been in the shop for 11 weeks with no answers. It is about to come back to sit in my driveway - and I will have to continue to make payments on a car that isn't drivable and may never be again. Since electrical issues seem to be prevalent with the vehicle - there should be a recall to protect driver safety.
Corrective Action:
Driving my jeep to work and a bunch of warning lights come on - air bag, power steering, camera, front collision detection, abs system, parking brake, etc. I also lose power steering. Mechanic cannot find cause and all modules appear to be working - codes clear and return after about 30 miles of driving. Car isn't safe to drive and has been in the shop for 11 weeks with no answers. It is about to come back to sit in my driveway - and I will have to continue to make payments on a car that isn't drivable and may never be again. Since electrical issues seem to be prevalent with the vehicle - there should be a recall to protect driver safety.
Additional Notes:
Driving my jeep to work and a bunch of warning lights come on - air bag, power steering, camera, front collision detection, abs system, parking brake, etc. I also lose power steering. Mechanic cannot find cause and all modules appear to be working - codes clear and return after about 30 miles of driving. Car isn't safe to drive and has been in the shop for 11 weeks with no answers. It is about to come back to sit in my driveway - and I will have to continue to make payments on a car that isn't drivable and may never be again. Since electrical issues seem to be prevalent with the vehicle - there should be a recall to protect driver safety.
Mfg Campaign: 11639173
Recall Date: Jan 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
All of my warning/service lights came on, my car wouldn’t accelerate, one of the warning lights said it had to be in stop to brake and start, my dash won’t light up which shows my fuel levels, other info. My car stopped in traffic completely, I had you out my four ways on, hit the start/stop button. It was so scary!
Corrective Action:
All of my warning/service lights came on, my car wouldn’t accelerate, one of the warning lights said it had to be in stop to brake and start, my dash won’t light up which shows my fuel levels, other info. My car stopped in traffic completely, I had you out my four ways on, hit the start/stop button. It was so scary!
Additional Notes:
All of my warning/service lights came on, my car wouldn’t accelerate, one of the warning lights said it had to be in stop to brake and start, my dash won’t light up which shows my fuel levels, other info. My car stopped in traffic completely, I had you out my four ways on, hit the start/stop button. It was so scary!
Mfg Campaign: 11636786
Recall Date: Jan 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
All of my warning/service lights came on, my car wouldn’t accelerate, one of the warning lights said it had to be in stop to brake and start, my dash won’t light up which shows my fuel levels, other info. My car stopped in traffic completely, I had you out my four ways on, hit the start/stop button. It was so scary!
Corrective Action:
All of my warning/service lights came on, my car wouldn’t accelerate, one of the warning lights said it had to be in stop to brake and start, my dash won’t light up which shows my fuel levels, other info. My car stopped in traffic completely, I had you out my four ways on, hit the start/stop button. It was so scary!
Additional Notes:
All of my warning/service lights came on, my car wouldn’t accelerate, one of the warning lights said it had to be in stop to brake and start, my dash won’t light up which shows my fuel levels, other info. My car stopped in traffic completely, I had you out my four ways on, hit the start/stop button. It was so scary!
Mfg Campaign: 11636786
Recall Date: Jan 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The touchscreen stopped working. I cant change monitor the temperature of the car, use the back up sensor and other things.
Corrective Action:
The touchscreen stopped working. I cant change monitor the temperature of the car, use the back up sensor and other things.
Additional Notes:
The touchscreen stopped working. I cant change monitor the temperature of the car, use the back up sensor and other things.
Mfg Campaign: 11635434
Recall Date: Jan 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2021 Jeep Renegade. The contact stated that while driving on the highway at 25 MPH when another vehicle crashed into the rear at an unknown high rate of speed. The passenger side bumper edge was damaged as well as the rear passenger side door. The contact vehicle was propelled 6 meters forward as a result of the crash. The air bags did not deploy. The vehicle was towed to a local dealer, where the vehicle was diagnosed and the contact was advised that the vehicle was a total loss. No warning lights had illuminated. A police report was filed. The vehicle was destroyed. The contact was the only individual present and injured in the vehicle, she was seated in the driver's seat. There were no other injuries reported. The contact received injuries to her back, neck, and foot that required medical attention. The contact related the failure to NHTSA Campaign Number: 24V510000 (AIR BAGS, SEAT BELT). The manufacturer was not notified of the failure. The approximate failure mileage was 21,500.
Corrective Action:
The contact owned a 2021 Jeep Renegade. The contact stated that while driving on the highway at 25 MPH when another vehicle crashed into the rear at an unknown high rate of speed. The passenger side bumper edge was damaged as well as the rear passenger side door. The contact vehicle was propelled 6 meters forward as a result of the crash. The air bags did not deploy. The vehicle was towed to a local dealer, where the vehicle was diagnosed and the contact was advised that the vehicle was a total loss. No warning lights had illuminated. A police report was filed. The vehicle was destroyed. The contact was the only individual present and injured in the vehicle, she was seated in the driver's seat. There were no other injuries reported. The contact received injuries to her back, neck, and foot that required medical attention. The contact related the failure to NHTSA Campaign Number: 24V510000 (AIR BAGS, SEAT BELT). The manufacturer was not notified of the failure. The approximate failure mileage was 21,500.
Additional Notes:
The contact owned a 2021 Jeep Renegade. The contact stated that while driving on the highway at 25 MPH when another vehicle crashed into the rear at an unknown high rate of speed. The passenger side bumper edge was damaged as well as the rear passenger side door. The contact vehicle was propelled 6 meters forward as a result of the crash. The air bags did not deploy. The vehicle was towed to a local dealer, where the vehicle was diagnosed and the contact was advised that the vehicle was a total loss. No warning lights had illuminated. A police report was filed. The vehicle was destroyed. The contact was the only individual present and injured in the vehicle, she was seated in the driver's seat. There were no other injuries reported. The contact received injuries to her back, neck, and foot that required medical attention. The contact related the failure to NHTSA Campaign Number: 24V510000 (AIR BAGS, SEAT BELT). The manufacturer was not notified of the failure. The approximate failure mileage was 21,500.
Mfg Campaign: 11632436
Recall Date: Dec 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The radios in these jeep not fair mine start glitching then went out last year can’t afford to fix it there are a lot complaints about radio screens not fair then ur warranty expired cost thousands to fix can’t use nothing camera heated seats nothing this is a problem need to be recalled immediately very unsatisfied with Jeep horrible truck just not fair
Corrective Action:
The radios in these jeep not fair mine start glitching then went out last year can’t afford to fix it there are a lot complaints about radio screens not fair then ur warranty expired cost thousands to fix can’t use nothing camera heated seats nothing this is a problem need to be recalled immediately very unsatisfied with Jeep horrible truck just not fair
Additional Notes:
The radios in these jeep not fair mine start glitching then went out last year can’t afford to fix it there are a lot complaints about radio screens not fair then ur warranty expired cost thousands to fix can’t use nothing camera heated seats nothing this is a problem need to be recalled immediately very unsatisfied with Jeep horrible truck just not fair
Mfg Campaign: 11619594
Recall Date: Oct 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The UConnect screen has not worked properly on the vehicle since September 2023. Initially the screen would be black or have lines through it when the temperature outside the vehicle was above 80 degrees and during daytime hours. Now the screen is black at all times. The vehicle is available for inspection upon request. The screen is the only way to control numerous functions including the radio, climate control, backup camera, speaker settings throughout the vehicle, and basic vehicle settings such as time, etc. The problem has been reproduced and confirmed by the dealer as well as numerous other individuals who own the same vehicle make and model. Jeep states that the issue is not covered under the warranty, although the inability to use the features listed above poses a safety issue while operating the vehicle. There were no warning lamps, messages, or other symptoms of the problem prior to the failure.
Corrective Action:
The UConnect screen has not worked properly on the vehicle since September 2023. Initially the screen would be black or have lines through it when the temperature outside the vehicle was above 80 degrees and during daytime hours. Now the screen is black at all times. The vehicle is available for inspection upon request. The screen is the only way to control numerous functions including the radio, climate control, backup camera, speaker settings throughout the vehicle, and basic vehicle settings such as time, etc. The problem has been reproduced and confirmed by the dealer as well as numerous other individuals who own the same vehicle make and model. Jeep states that the issue is not covered under the warranty, although the inability to use the features listed above poses a safety issue while operating the vehicle. There were no warning lamps, messages, or other symptoms of the problem prior to the failure.
Additional Notes:
The UConnect screen has not worked properly on the vehicle since September 2023. Initially the screen would be black or have lines through it when the temperature outside the vehicle was above 80 degrees and during daytime hours. Now the screen is black at all times. The vehicle is available for inspection upon request. The screen is the only way to control numerous functions including the radio, climate control, backup camera, speaker settings throughout the vehicle, and basic vehicle settings such as time, etc. The problem has been reproduced and confirmed by the dealer as well as numerous other individuals who own the same vehicle make and model. Jeep states that the issue is not covered under the warranty, although the inability to use the features listed above poses a safety issue while operating the vehicle. There were no warning lamps, messages, or other symptoms of the problem prior to the failure.
Mfg Campaign: 11615732
Recall Date: Sep 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
On [XXX] my 2021 Jeep Renegade 4x4 VIN [XXX] was struck from the rear by another vehicle. My vehicle was stopped at a traffic light in Columbus, Ohio. My vehicles air bags did not deploy. The other vehicles air bags did deploy. The Sheriff Office did make mention of this during the traffic Report writing process. (REF: Traffic Accident Report #[XXX]: Franklin County Ohio Sheriff Office) . The driver, myself sustained injuries. Medical intervention was sought. Casualty Insurance Claim was filed. Vehicle repairs were performed. No warning lamps. messages or other symptoms occurred related to the air bags prior to or subsequent to this accident. Not until Owner, myself received the Safety Recall Notice 82B/NHTSA 24V-510 on 08/31/2024 was I made aware of any defect related to the motor vehicles safety, malfunctioning, or non-functioning. Given the event and the related non-deployment of the air bags, injuries sustained and which appears to be consistent with this Safety Recall Notice I would like this to go on record. The vehicle was taken to the Dealership for Safety Recall remedy/repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] my 2021 Jeep Renegade 4x4 VIN [XXX] was struck from the rear by another vehicle. My vehicle was stopped at a traffic light in Columbus, Ohio. My vehicles air bags did not deploy. The other vehicles air bags did deploy. The Sheriff Office did make mention of this during the traffic Report writing process. (REF: Traffic Accident Report #[XXX]: Franklin County Ohio Sheriff Office) . The driver, myself sustained injuries. Medical intervention was sought. Casualty Insurance Claim was filed. Vehicle repairs were performed. No warning lamps. messages or other symptoms occurred related to the air bags prior to or subsequent to this accident. Not until Owner, myself received the Safety Recall Notice 82B/NHTSA 24V-510 on 08/31/2024 was I made aware of any defect related to the motor vehicles safety, malfunctioning, or non-functioning. Given the event and the related non-deployment of the air bags, injuries sustained and which appears to be consistent with this Safety Recall Notice I would like this to go on record. The vehicle was taken to the Dealership for Safety Recall remedy/repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] my 2021 Jeep Renegade 4x4 VIN [XXX] was struck from the rear by another vehicle. My vehicle was stopped at a traffic light in Columbus, Ohio. My vehicles air bags did not deploy. The other vehicles air bags did deploy. The Sheriff Office did make mention of this during the traffic Report writing process. (REF: Traffic Accident Report #[XXX]: Franklin County Ohio Sheriff Office) . The driver, myself sustained injuries. Medical intervention was sought. Casualty Insurance Claim was filed. Vehicle repairs were performed. No warning lamps. messages or other symptoms occurred related to the air bags prior to or subsequent to this accident. Not until Owner, myself received the Safety Recall Notice 82B/NHTSA 24V-510 on 08/31/2024 was I made aware of any defect related to the motor vehicles safety, malfunctioning, or non-functioning. Given the event and the related non-deployment of the air bags, injuries sustained and which appears to be consistent with this Safety Recall Notice I would like this to go on record. The vehicle was taken to the Dealership for Safety Recall remedy/repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11613033
Recall Date: Sep 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
I have an active recall on my 2021 Jeep Renegade. I have made numerous attempts to get this vehicle in since recall was made public. Every excuse under the sun from dealerships in the St. Louis area. From we don't do recall work on weekends, to we are only allowed to order so many parts, we have to put you on a waiting list. Or I am out of a car for hours possibly days? I called the corporate number to Stellantis and they actually hung up on me. I work lots of hours, I as a paying customer should be catered to. I need this repair done when its convenient for me as I have a job and work a crazy schedule
Corrective Action:
I have an active recall on my 2021 Jeep Renegade. I have made numerous attempts to get this vehicle in since recall was made public. Every excuse under the sun from dealerships in the St. Louis area. From we don't do recall work on weekends, to we are only allowed to order so many parts, we have to put you on a waiting list. Or I am out of a car for hours possibly days? I called the corporate number to Stellantis and they actually hung up on me. I work lots of hours, I as a paying customer should be catered to. I need this repair done when its convenient for me as I have a job and work a crazy schedule
Additional Notes:
I have an active recall on my 2021 Jeep Renegade. I have made numerous attempts to get this vehicle in since recall was made public. Every excuse under the sun from dealerships in the St. Louis area. From we don't do recall work on weekends, to we are only allowed to order so many parts, we have to put you on a waiting list. Or I am out of a car for hours possibly days? I called the corporate number to Stellantis and they actually hung up on me. I work lots of hours, I as a paying customer should be catered to. I need this repair done when its convenient for me as I have a job and work a crazy schedule
Mfg Campaign: 11612495
Recall Date: Sep 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I have an active recall on my 2021 Jeep Renegade. I have made numerous attempts to get this vehicle in since recall was made public. Every excuse under the sun from dealerships in the St. Louis area. From we don't do recall work on weekends, to we are only allowed to order so many parts, we have to put you on a waiting list. Or I am out of a car for hours possibly days? I called the corporate number to Stellantis and they actually hung up on me. I work lots of hours, I as a paying customer should be catered to. I need this repair done when its convenient for me as I have a job and work a crazy schedule
Corrective Action:
I have an active recall on my 2021 Jeep Renegade. I have made numerous attempts to get this vehicle in since recall was made public. Every excuse under the sun from dealerships in the St. Louis area. From we don't do recall work on weekends, to we are only allowed to order so many parts, we have to put you on a waiting list. Or I am out of a car for hours possibly days? I called the corporate number to Stellantis and they actually hung up on me. I work lots of hours, I as a paying customer should be catered to. I need this repair done when its convenient for me as I have a job and work a crazy schedule
Additional Notes:
I have an active recall on my 2021 Jeep Renegade. I have made numerous attempts to get this vehicle in since recall was made public. Every excuse under the sun from dealerships in the St. Louis area. From we don't do recall work on weekends, to we are only allowed to order so many parts, we have to put you on a waiting list. Or I am out of a car for hours possibly days? I called the corporate number to Stellantis and they actually hung up on me. I work lots of hours, I as a paying customer should be catered to. I need this repair done when its convenient for me as I have a job and work a crazy schedule
Mfg Campaign: 11612495
Recall Date: Sep 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The radio screen is not working properly it fuzzes up I can't use my backup camera it's a well-known issue on the jeep forum and many other forums. Perfect helps me control a lot of my safety features in which I can't get into because it's not working properly my car is not even 3 years old yet and as far as I've seen other
Corrective Action:
The radio screen is not working properly it fuzzes up I can't use my backup camera it's a well-known issue on the jeep forum and many other forums. Perfect helps me control a lot of my safety features in which I can't get into because it's not working properly my car is not even 3 years old yet and as far as I've seen other
Additional Notes:
The radio screen is not working properly it fuzzes up I can't use my backup camera it's a well-known issue on the jeep forum and many other forums. Perfect helps me control a lot of my safety features in which I can't get into because it's not working properly my car is not even 3 years old yet and as far as I've seen other
Mfg Campaign: 11612343
Recall Date: Sep 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Service air bag light has been on about 2 weeks. Tried to unlock car with key fob today. 8/6/2024. Wouldn't work so I replaced the fob battery. Nothing will work on car now. Won't start, can't manually unlock back doors.Couldn't get it in neutral to get on flatbed tow truck. Dealership said it'll be at least 2days before they can look at it. Said there's a recall but no remedy/ parts to be able to fix. Now I have no transportation. And they have no loner car to give me. Worked fine yesterday . Been parked in my driveway.
Corrective Action:
Service air bag light has been on about 2 weeks. Tried to unlock car with key fob today. 8/6/2024. Wouldn't work so I replaced the fob battery. Nothing will work on car now. Won't start, can't manually unlock back doors.Couldn't get it in neutral to get on flatbed tow truck. Dealership said it'll be at least 2days before they can look at it. Said there's a recall but no remedy/ parts to be able to fix. Now I have no transportation. And they have no loner car to give me. Worked fine yesterday . Been parked in my driveway.
Additional Notes:
Service air bag light has been on about 2 weeks. Tried to unlock car with key fob today. 8/6/2024. Wouldn't work so I replaced the fob battery. Nothing will work on car now. Won't start, can't manually unlock back doors.Couldn't get it in neutral to get on flatbed tow truck. Dealership said it'll be at least 2days before they can look at it. Said there's a recall but no remedy/ parts to be able to fix. Now I have no transportation. And they have no loner car to give me. Worked fine yesterday . Been parked in my driveway.
Mfg Campaign: 11606802
Recall Date: Aug 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Service air bag light has been on about 2 weeks. Tried to unlock car with key fob today. 8/6/2024. Wouldn't work so I replaced the fob battery. Nothing will work on car now. Won't start, can't manually unlock back doors.Couldn't get it in neutral to get on flatbed tow truck. Dealership said it'll be at least 2days before they can look at it. Said there's a recall but no remedy/ parts to be able to fix. Now I have no transportation. And they have no loner car to give me. Worked fine yesterday . Been parked in my driveway.
Corrective Action:
Service air bag light has been on about 2 weeks. Tried to unlock car with key fob today. 8/6/2024. Wouldn't work so I replaced the fob battery. Nothing will work on car now. Won't start, can't manually unlock back doors.Couldn't get it in neutral to get on flatbed tow truck. Dealership said it'll be at least 2days before they can look at it. Said there's a recall but no remedy/ parts to be able to fix. Now I have no transportation. And they have no loner car to give me. Worked fine yesterday . Been parked in my driveway.
Additional Notes:
Service air bag light has been on about 2 weeks. Tried to unlock car with key fob today. 8/6/2024. Wouldn't work so I replaced the fob battery. Nothing will work on car now. Won't start, can't manually unlock back doors.Couldn't get it in neutral to get on flatbed tow truck. Dealership said it'll be at least 2days before they can look at it. Said there's a recall but no remedy/ parts to be able to fix. Now I have no transportation. And they have no loner car to give me. Worked fine yesterday . Been parked in my driveway.
Mfg Campaign: 11606802
Recall Date: Aug 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Service air bag light has been on about 2 weeks. Tried to unlock car with key fob today. 8/6/2024. Wouldn't work so I replaced the fob battery. Nothing will work on car now. Won't start, can't manually unlock back doors.Couldn't get it in neutral to get on flatbed tow truck. Dealership said it'll be at least 2days before they can look at it. Said there's a recall but no remedy/ parts to be able to fix. Now I have no transportation. And they have no loner car to give me. Worked fine yesterday . Been parked in my driveway.
Corrective Action:
Service air bag light has been on about 2 weeks. Tried to unlock car with key fob today. 8/6/2024. Wouldn't work so I replaced the fob battery. Nothing will work on car now. Won't start, can't manually unlock back doors.Couldn't get it in neutral to get on flatbed tow truck. Dealership said it'll be at least 2days before they can look at it. Said there's a recall but no remedy/ parts to be able to fix. Now I have no transportation. And they have no loner car to give me. Worked fine yesterday . Been parked in my driveway.
Additional Notes:
Service air bag light has been on about 2 weeks. Tried to unlock car with key fob today. 8/6/2024. Wouldn't work so I replaced the fob battery. Nothing will work on car now. Won't start, can't manually unlock back doors.Couldn't get it in neutral to get on flatbed tow truck. Dealership said it'll be at least 2days before they can look at it. Said there's a recall but no remedy/ parts to be able to fix. Now I have no transportation. And they have no loner car to give me. Worked fine yesterday . Been parked in my driveway.
Mfg Campaign: 11606802
Recall Date: Aug 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owned a 2021 Jeep Renegade. The contact stated that while driving approximately 70 MPH, the transmission erroneously shifted into the neutral, causing the vehicle to abruptly decelerate. The vehicle was later towed to the local dealer, but no service was performed, and the cause of the failure was not yet determined. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure. The failure mileage was 100.
Corrective Action:
The contact owned a 2021 Jeep Renegade. The contact stated that while driving approximately 70 MPH, the transmission erroneously shifted into the neutral, causing the vehicle to abruptly decelerate. The vehicle was later towed to the local dealer, but no service was performed, and the cause of the failure was not yet determined. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure. The failure mileage was 100.
Additional Notes:
The contact owned a 2021 Jeep Renegade. The contact stated that while driving approximately 70 MPH, the transmission erroneously shifted into the neutral, causing the vehicle to abruptly decelerate. The vehicle was later towed to the local dealer, but no service was performed, and the cause of the failure was not yet determined. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure. The failure mileage was 100.
Mfg Campaign: 11595477
Recall Date: Jun 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
The contact owns a 2021 Jeep Renegade. The contact stated that while the vehicle was at the dealer for a tire replacement appointment, the contact was informed that twenty of the lug bolts had become swollen. The contact was informed that the lug bolts needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 36,000.
Corrective Action:
The contact owns a 2021 Jeep Renegade. The contact stated that while the vehicle was at the dealer for a tire replacement appointment, the contact was informed that twenty of the lug bolts had become swollen. The contact was informed that the lug bolts needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 36,000.
Additional Notes:
The contact owns a 2021 Jeep Renegade. The contact stated that while the vehicle was at the dealer for a tire replacement appointment, the contact was informed that twenty of the lug bolts had become swollen. The contact was informed that the lug bolts needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 36,000.
Mfg Campaign: 11595563
Recall Date: Jun 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I submitted a report about this vehicle on December 4, 2023 (11558276) because the mechanic thought the computer chip failed on this vehicle that had less than 25,000 miles. After waiting 6 weeks for a new chip, the mechanic test drove the car and experienced the same problem. He took the front bumper off and discovered a wire that had the covering worn off. Once this was repaired, it seems to run OK. However, my concern is what caused this wire to become exposed? Is there a defect in the design or sloppy manufacturing? I want to make sure that someone outside of Jeep is aware of this problem.
Corrective Action:
I submitted a report about this vehicle on December 4, 2023 (11558276) because the mechanic thought the computer chip failed on this vehicle that had less than 25,000 miles. After waiting 6 weeks for a new chip, the mechanic test drove the car and experienced the same problem. He took the front bumper off and discovered a wire that had the covering worn off. Once this was repaired, it seems to run OK. However, my concern is what caused this wire to become exposed? Is there a defect in the design or sloppy manufacturing? I want to make sure that someone outside of Jeep is aware of this problem.
Additional Notes:
I submitted a report about this vehicle on December 4, 2023 (11558276) because the mechanic thought the computer chip failed on this vehicle that had less than 25,000 miles. After waiting 6 weeks for a new chip, the mechanic test drove the car and experienced the same problem. He took the front bumper off and discovered a wire that had the covering worn off. Once this was repaired, it seems to run OK. However, my concern is what caused this wire to become exposed? Is there a defect in the design or sloppy manufacturing? I want to make sure that someone outside of Jeep is aware of this problem.
Mfg Campaign: 11568292
Recall Date: Jan 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
Potential Consequences:
The contact owned a 2021 Jeep Renegade. The contact stated that while driving approximately 40 mph around a curve, the steering wheel went straight, and she attempted to correct it. The lane departure warning with lane keep assist engaged and began to beep and took control of the vehicle. The vehicle fishtailed, crossed the lane, the driver lost control, and crashed into a ditch. The vehicle flipped on its side. The driver-side and passenger-side air bags were deployed. The driver was wearing a seat belt, but her head smashed through the passenger side window. The driver sustained a concussion, and medical attention was provided. There was no reported fire. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 40,000. The vehicle was deemed a total loss by the insurance company.
Corrective Action:
The contact owned a 2021 Jeep Renegade. The contact stated that while driving approximately 40 mph around a curve, the steering wheel went straight, and she attempted to correct it. The lane departure warning with lane keep assist engaged and began to beep and took control of the vehicle. The vehicle fishtailed, crossed the lane, the driver lost control, and crashed into a ditch. The vehicle flipped on its side. The driver-side and passenger-side air bags were deployed. The driver was wearing a seat belt, but her head smashed through the passenger side window. The driver sustained a concussion, and medical attention was provided. There was no reported fire. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 40,000. The vehicle was deemed a total loss by the insurance company.
Additional Notes:
The contact owned a 2021 Jeep Renegade. The contact stated that while driving approximately 40 mph around a curve, the steering wheel went straight, and she attempted to correct it. The lane departure warning with lane keep assist engaged and began to beep and took control of the vehicle. The vehicle fishtailed, crossed the lane, the driver lost control, and crashed into a ditch. The vehicle flipped on its side. The driver-side and passenger-side air bags were deployed. The driver was wearing a seat belt, but her head smashed through the passenger side window. The driver sustained a concussion, and medical attention was provided. There was no reported fire. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 40,000. The vehicle was deemed a total loss by the insurance company.
Mfg Campaign: 11560913
Recall Date: Dec 19, 2023
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