Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Renegade vehicles. The incorrect bumper reverse light assembly may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: D7B
Recall Date: Dec 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 82B
Recall Date: Jul 3, 2024
Consumer Complaints
85 ComplaintsChrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
ON SUNDAY 1/17/21, I LEASED A CAR FROM THE DEALER LISTED ABOVE. I LEASED A 2021 FULLY LOADED JEEP RENEGADE EVEN AFTER THE HORRIBLE TREATMENT FROM THE RUDE IMPERSONAL SALESPERSON - AFTER ONLY TWO DAYS OF HAVING THE CAR, WE GOT BEGIN HAVING ISSUE WITH IT, THE WARNING LIGHT ON THE DASH THAT SAID, "STEREO SYSTEM UNAVAILABLE". THIS MALFUNCTION CAUSED ALL SAFETY FEATURES TO TURN OFF AS WELL AS THE SPECIAL KENWOOD SOUND SYSTEM THAT WE PAID EXTRA FOR AS A PART OF THE LUXURY GROUP ADD ON. I LOOKED INTO THE ISSUE MYSELF AND IT STATED THAT IT HAD BEEN GOING ON IN THIS CAR SINCE THE 2018 MODEL. SINCE THEN, IT HAS HAPPENED ON AND OFF DAILY. THAT MONDAY MORNING, WE CALL THE DEALER AND GET AN APPOINTMENT FOR TUESDAY MORNING. TUESDAY MORNING, WE DRIVE IN AND LEAVE THE CAR THERE. THEY CALL BACK IN THE AFTERNOON AND TELL US THAT THERE IS NO PROBLEM WITH THE CAR, AND THEY CANNOT REPLICATE THE PROBLEM- AT THIS POINT WE HAD OPENED A CASE WITH CORPORATE. LATER IN THE EVENING WE GET A CALL TO COME AND GET THE CAR, WE STATED WE DID NOT WANT TO PICK UP THE CAR BECAUSE IT HAPPENS EVERY MORNING AND TO KEEP THE CAR OVERNIGHT AND TRY AGAIN TOMORROW MORNING (WEDNESDAY FEB. 27). WE GET A CALL FROM CORPORATE THAT THEY ARE OPENING A CASE AND THEY WOULD ALSO CALL US BACK ON WEDNESDAY. I GET A CALL FROM THE CASE MANAGER EXPLAINING THAT THIS IS A PROBLEM WITH ALL JEEP RENEGADES AND THAT IF WE WANT A LONER, I'LL NEED TO RENT A CAR AND GET REIMBURSED BY CHRYSLER. THE SAFETY FEATURES ARE DISABLED BECAUSE OF THIS MALFUNCTION! THIS IS DANGEROUS AND UNPROFESSIONAL FOR A COMPANY OF THEIR CALIBER NOT ONLY FOR OUR FAMILY BUT ALSO FOR EVERYONE BUYING THESE VEHICLES. IF THEY WILL TRY AND GET OVER ON US FOR THIS - WHAT ELSE WILL THEY TRY TO TAKE ADVANTAGE OF? AS NOW WE NEED TO WAIT FOR AN UPDATE (WHICH I THINK IT IS ONLY A TACTIC FOR LOSING TIME) FOR NEXT QUARTER UNTIL THEY UPDATE THEIR SOFTWARE ON THE CAR.
Corrective Action:
ON SUNDAY 1/17/21, I LEASED A CAR FROM THE DEALER LISTED ABOVE. I LEASED A 2021 FULLY LOADED JEEP RENEGADE EVEN AFTER THE HORRIBLE TREATMENT FROM THE RUDE IMPERSONAL SALESPERSON - AFTER ONLY TWO DAYS OF HAVING THE CAR, WE GOT BEGIN HAVING ISSUE WITH IT, THE WARNING LIGHT ON THE DASH THAT SAID, "STEREO SYSTEM UNAVAILABLE". THIS MALFUNCTION CAUSED ALL SAFETY FEATURES TO TURN OFF AS WELL AS THE SPECIAL KENWOOD SOUND SYSTEM THAT WE PAID EXTRA FOR AS A PART OF THE LUXURY GROUP ADD ON. I LOOKED INTO THE ISSUE MYSELF AND IT STATED THAT IT HAD BEEN GOING ON IN THIS CAR SINCE THE 2018 MODEL. SINCE THEN, IT HAS HAPPENED ON AND OFF DAILY. THAT MONDAY MORNING, WE CALL THE DEALER AND GET AN APPOINTMENT FOR TUESDAY MORNING. TUESDAY MORNING, WE DRIVE IN AND LEAVE THE CAR THERE. THEY CALL BACK IN THE AFTERNOON AND TELL US THAT THERE IS NO PROBLEM WITH THE CAR, AND THEY CANNOT REPLICATE THE PROBLEM- AT THIS POINT WE HAD OPENED A CASE WITH CORPORATE. LATER IN THE EVENING WE GET A CALL TO COME AND GET THE CAR, WE STATED WE DID NOT WANT TO PICK UP THE CAR BECAUSE IT HAPPENS EVERY MORNING AND TO KEEP THE CAR OVERNIGHT AND TRY AGAIN TOMORROW MORNING (WEDNESDAY FEB. 27). WE GET A CALL FROM CORPORATE THAT THEY ARE OPENING A CASE AND THEY WOULD ALSO CALL US BACK ON WEDNESDAY. I GET A CALL FROM THE CASE MANAGER EXPLAINING THAT THIS IS A PROBLEM WITH ALL JEEP RENEGADES AND THAT IF WE WANT A LONER, I'LL NEED TO RENT A CAR AND GET REIMBURSED BY CHRYSLER. THE SAFETY FEATURES ARE DISABLED BECAUSE OF THIS MALFUNCTION! THIS IS DANGEROUS AND UNPROFESSIONAL FOR A COMPANY OF THEIR CALIBER NOT ONLY FOR OUR FAMILY BUT ALSO FOR EVERYONE BUYING THESE VEHICLES. IF THEY WILL TRY AND GET OVER ON US FOR THIS - WHAT ELSE WILL THEY TRY TO TAKE ADVANTAGE OF? AS NOW WE NEED TO WAIT FOR AN UPDATE (WHICH I THINK IT IS ONLY A TACTIC FOR LOSING TIME) FOR NEXT QUARTER UNTIL THEY UPDATE THEIR SOFTWARE ON THE CAR.
Additional Notes:
ON SUNDAY 1/17/21, I LEASED A CAR FROM THE DEALER LISTED ABOVE. I LEASED A 2021 FULLY LOADED JEEP RENEGADE EVEN AFTER THE HORRIBLE TREATMENT FROM THE RUDE IMPERSONAL SALESPERSON - AFTER ONLY TWO DAYS OF HAVING THE CAR, WE GOT BEGIN HAVING ISSUE WITH IT, THE WARNING LIGHT ON THE DASH THAT SAID, "STEREO SYSTEM UNAVAILABLE". THIS MALFUNCTION CAUSED ALL SAFETY FEATURES TO TURN OFF AS WELL AS THE SPECIAL KENWOOD SOUND SYSTEM THAT WE PAID EXTRA FOR AS A PART OF THE LUXURY GROUP ADD ON. I LOOKED INTO THE ISSUE MYSELF AND IT STATED THAT IT HAD BEEN GOING ON IN THIS CAR SINCE THE 2018 MODEL. SINCE THEN, IT HAS HAPPENED ON AND OFF DAILY. THAT MONDAY MORNING, WE CALL THE DEALER AND GET AN APPOINTMENT FOR TUESDAY MORNING. TUESDAY MORNING, WE DRIVE IN AND LEAVE THE CAR THERE. THEY CALL BACK IN THE AFTERNOON AND TELL US THAT THERE IS NO PROBLEM WITH THE CAR, AND THEY CANNOT REPLICATE THE PROBLEM- AT THIS POINT WE HAD OPENED A CASE WITH CORPORATE. LATER IN THE EVENING WE GET A CALL TO COME AND GET THE CAR, WE STATED WE DID NOT WANT TO PICK UP THE CAR BECAUSE IT HAPPENS EVERY MORNING AND TO KEEP THE CAR OVERNIGHT AND TRY AGAIN TOMORROW MORNING (WEDNESDAY FEB. 27). WE GET A CALL FROM CORPORATE THAT THEY ARE OPENING A CASE AND THEY WOULD ALSO CALL US BACK ON WEDNESDAY. I GET A CALL FROM THE CASE MANAGER EXPLAINING THAT THIS IS A PROBLEM WITH ALL JEEP RENEGADES AND THAT IF WE WANT A LONER, I'LL NEED TO RENT A CAR AND GET REIMBURSED BY CHRYSLER. THE SAFETY FEATURES ARE DISABLED BECAUSE OF THIS MALFUNCTION! THIS IS DANGEROUS AND UNPROFESSIONAL FOR A COMPANY OF THEIR CALIBER NOT ONLY FOR OUR FAMILY BUT ALSO FOR EVERYONE BUYING THESE VEHICLES. IF THEY WILL TRY AND GET OVER ON US FOR THIS - WHAT ELSE WILL THEY TRY TO TAKE ADVANTAGE OF? AS NOW WE NEED TO WAIT FOR AN UPDATE (WHICH I THINK IT IS ONLY A TACTIC FOR LOSING TIME) FOR NEXT QUARTER UNTIL THEY UPDATE THEIR SOFTWARE ON THE CAR.
Mfg Campaign: 11396184
Recall Date: Feb 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
ON SUNDAY 1/17/21, I LEASED A CAR FROM THE DEALER LISTED ABOVE. I LEASED A 2021 FULLY LOADED JEEP RENEGADE EVEN AFTER THE HORRIBLE TREATMENT FROM THE RUDE IMPERSONAL SALESPERSON - AFTER ONLY TWO DAYS OF HAVING THE CAR, WE GOT BEGIN HAVING ISSUE WITH IT, THE WARNING LIGHT ON THE DASH THAT SAID, "STEREO SYSTEM UNAVAILABLE". THIS MALFUNCTION CAUSED ALL SAFETY FEATURES TO TURN OFF AS WELL AS THE SPECIAL KENWOOD SOUND SYSTEM THAT WE PAID EXTRA FOR AS A PART OF THE LUXURY GROUP ADD ON. I LOOKED INTO THE ISSUE MYSELF AND IT STATED THAT IT HAD BEEN GOING ON IN THIS CAR SINCE THE 2018 MODEL. SINCE THEN, IT HAS HAPPENED ON AND OFF DAILY. THAT MONDAY MORNING, WE CALL THE DEALER AND GET AN APPOINTMENT FOR TUESDAY MORNING. TUESDAY MORNING, WE DRIVE IN AND LEAVE THE CAR THERE. THEY CALL BACK IN THE AFTERNOON AND TELL US THAT THERE IS NO PROBLEM WITH THE CAR, AND THEY CANNOT REPLICATE THE PROBLEM- AT THIS POINT WE HAD OPENED A CASE WITH CORPORATE. LATER IN THE EVENING WE GET A CALL TO COME AND GET THE CAR, WE STATED WE DID NOT WANT TO PICK UP THE CAR BECAUSE IT HAPPENS EVERY MORNING AND TO KEEP THE CAR OVERNIGHT AND TRY AGAIN TOMORROW MORNING (WEDNESDAY FEB. 27). WE GET A CALL FROM CORPORATE THAT THEY ARE OPENING A CASE AND THEY WOULD ALSO CALL US BACK ON WEDNESDAY. I GET A CALL FROM THE CASE MANAGER EXPLAINING THAT THIS IS A PROBLEM WITH ALL JEEP RENEGADES AND THAT IF WE WANT A LONER, I'LL NEED TO RENT A CAR AND GET REIMBURSED BY CHRYSLER. THE SAFETY FEATURES ARE DISABLED BECAUSE OF THIS MALFUNCTION! THIS IS DANGEROUS AND UNPROFESSIONAL FOR A COMPANY OF THEIR CALIBER NOT ONLY FOR OUR FAMILY BUT ALSO FOR EVERYONE BUYING THESE VEHICLES. IF THEY WILL TRY AND GET OVER ON US FOR THIS - WHAT ELSE WILL THEY TRY TO TAKE ADVANTAGE OF? AS NOW WE NEED TO WAIT FOR AN UPDATE (WHICH I THINK IT IS ONLY A TACTIC FOR LOSING TIME) FOR NEXT QUARTER UNTIL THEY UPDATE THEIR SOFTWARE ON THE CAR.
Corrective Action:
ON SUNDAY 1/17/21, I LEASED A CAR FROM THE DEALER LISTED ABOVE. I LEASED A 2021 FULLY LOADED JEEP RENEGADE EVEN AFTER THE HORRIBLE TREATMENT FROM THE RUDE IMPERSONAL SALESPERSON - AFTER ONLY TWO DAYS OF HAVING THE CAR, WE GOT BEGIN HAVING ISSUE WITH IT, THE WARNING LIGHT ON THE DASH THAT SAID, "STEREO SYSTEM UNAVAILABLE". THIS MALFUNCTION CAUSED ALL SAFETY FEATURES TO TURN OFF AS WELL AS THE SPECIAL KENWOOD SOUND SYSTEM THAT WE PAID EXTRA FOR AS A PART OF THE LUXURY GROUP ADD ON. I LOOKED INTO THE ISSUE MYSELF AND IT STATED THAT IT HAD BEEN GOING ON IN THIS CAR SINCE THE 2018 MODEL. SINCE THEN, IT HAS HAPPENED ON AND OFF DAILY. THAT MONDAY MORNING, WE CALL THE DEALER AND GET AN APPOINTMENT FOR TUESDAY MORNING. TUESDAY MORNING, WE DRIVE IN AND LEAVE THE CAR THERE. THEY CALL BACK IN THE AFTERNOON AND TELL US THAT THERE IS NO PROBLEM WITH THE CAR, AND THEY CANNOT REPLICATE THE PROBLEM- AT THIS POINT WE HAD OPENED A CASE WITH CORPORATE. LATER IN THE EVENING WE GET A CALL TO COME AND GET THE CAR, WE STATED WE DID NOT WANT TO PICK UP THE CAR BECAUSE IT HAPPENS EVERY MORNING AND TO KEEP THE CAR OVERNIGHT AND TRY AGAIN TOMORROW MORNING (WEDNESDAY FEB. 27). WE GET A CALL FROM CORPORATE THAT THEY ARE OPENING A CASE AND THEY WOULD ALSO CALL US BACK ON WEDNESDAY. I GET A CALL FROM THE CASE MANAGER EXPLAINING THAT THIS IS A PROBLEM WITH ALL JEEP RENEGADES AND THAT IF WE WANT A LONER, I'LL NEED TO RENT A CAR AND GET REIMBURSED BY CHRYSLER. THE SAFETY FEATURES ARE DISABLED BECAUSE OF THIS MALFUNCTION! THIS IS DANGEROUS AND UNPROFESSIONAL FOR A COMPANY OF THEIR CALIBER NOT ONLY FOR OUR FAMILY BUT ALSO FOR EVERYONE BUYING THESE VEHICLES. IF THEY WILL TRY AND GET OVER ON US FOR THIS - WHAT ELSE WILL THEY TRY TO TAKE ADVANTAGE OF? AS NOW WE NEED TO WAIT FOR AN UPDATE (WHICH I THINK IT IS ONLY A TACTIC FOR LOSING TIME) FOR NEXT QUARTER UNTIL THEY UPDATE THEIR SOFTWARE ON THE CAR.
Additional Notes:
ON SUNDAY 1/17/21, I LEASED A CAR FROM THE DEALER LISTED ABOVE. I LEASED A 2021 FULLY LOADED JEEP RENEGADE EVEN AFTER THE HORRIBLE TREATMENT FROM THE RUDE IMPERSONAL SALESPERSON - AFTER ONLY TWO DAYS OF HAVING THE CAR, WE GOT BEGIN HAVING ISSUE WITH IT, THE WARNING LIGHT ON THE DASH THAT SAID, "STEREO SYSTEM UNAVAILABLE". THIS MALFUNCTION CAUSED ALL SAFETY FEATURES TO TURN OFF AS WELL AS THE SPECIAL KENWOOD SOUND SYSTEM THAT WE PAID EXTRA FOR AS A PART OF THE LUXURY GROUP ADD ON. I LOOKED INTO THE ISSUE MYSELF AND IT STATED THAT IT HAD BEEN GOING ON IN THIS CAR SINCE THE 2018 MODEL. SINCE THEN, IT HAS HAPPENED ON AND OFF DAILY. THAT MONDAY MORNING, WE CALL THE DEALER AND GET AN APPOINTMENT FOR TUESDAY MORNING. TUESDAY MORNING, WE DRIVE IN AND LEAVE THE CAR THERE. THEY CALL BACK IN THE AFTERNOON AND TELL US THAT THERE IS NO PROBLEM WITH THE CAR, AND THEY CANNOT REPLICATE THE PROBLEM- AT THIS POINT WE HAD OPENED A CASE WITH CORPORATE. LATER IN THE EVENING WE GET A CALL TO COME AND GET THE CAR, WE STATED WE DID NOT WANT TO PICK UP THE CAR BECAUSE IT HAPPENS EVERY MORNING AND TO KEEP THE CAR OVERNIGHT AND TRY AGAIN TOMORROW MORNING (WEDNESDAY FEB. 27). WE GET A CALL FROM CORPORATE THAT THEY ARE OPENING A CASE AND THEY WOULD ALSO CALL US BACK ON WEDNESDAY. I GET A CALL FROM THE CASE MANAGER EXPLAINING THAT THIS IS A PROBLEM WITH ALL JEEP RENEGADES AND THAT IF WE WANT A LONER, I'LL NEED TO RENT A CAR AND GET REIMBURSED BY CHRYSLER. THE SAFETY FEATURES ARE DISABLED BECAUSE OF THIS MALFUNCTION! THIS IS DANGEROUS AND UNPROFESSIONAL FOR A COMPANY OF THEIR CALIBER NOT ONLY FOR OUR FAMILY BUT ALSO FOR EVERYONE BUYING THESE VEHICLES. IF THEY WILL TRY AND GET OVER ON US FOR THIS - WHAT ELSE WILL THEY TRY TO TAKE ADVANTAGE OF? AS NOW WE NEED TO WAIT FOR AN UPDATE (WHICH I THINK IT IS ONLY A TACTIC FOR LOSING TIME) FOR NEXT QUARTER UNTIL THEY UPDATE THEIR SOFTWARE ON THE CAR.
Mfg Campaign: 11396184
Recall Date: Feb 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON SUNDAY 1/17/21, MY DAUGHTER'S HUSBAND LEASED A CAR FROM THE DEALER LISTED ABOVE. HE LEASED A 2021 FULLY LOADED JEEP RENEGADE AFTER ONLY TWO DAYS OF HAVING THE CAR, WE GOT THE WARNING ON THE DASH THAT SAID "STEREO SYSTEM UNAVAILABLE". THIS MALFUNCTION CAUSED ALL SAFETY FEATURES TO TURN OFF AS WELL AS THE SPECIAL KENWOOD SOUND SYSTEM THAT WE PAID EXTRA FOR AS A PART OF THE LUXURY GROUP ADD ON. MY HUSBAND LOOKED INTO THE ISSUE HIMSELF AND IT STATED THAT IT HAD BEEN GOING ON IN THIS CAR SINCE THE 2018 MODEL. THE NEXT TIME HE GOT INTO THE CAR, IT WORKED PERFECTLY FINE. SINCE THEN IT HAS HAPPENED ON AND OFF DAILY. FINALLY AFTER A WEEK OF OWNING THE CAR WE ATTEMPTED TO MAKE A SERVICE APPOINTMENT BUT DUE TO THE WEEKEND, MONDAY MORNING WE CALL THE DEALER AND GET AN APPOINTMENT FOR TUESDAY MORNING. TUESDAY MORNING WE DRIVE IN AND LEAVE THE CAR THERE. THEY CALL BACK IN THE AFTERNOON AND TELL US THAT THERE IS NO PROBLEM WITH THE CAR AND THEY CANNOT REPLICATE THE PROBLEM- LATER IN THE EVENING WE GET A CALL TO COME AND GET THE CAR, WE STATED WE DID NOT WANT TO PICK UP THE CAR BECAUSE IT HAPPENS EVERY MORNING AND TO KEEP THE CAR OVERNIGHT AND TRY AGAIN TOMORROW MORNING (WEDNESDAY). WE GET A CALL FROM CORPORATE THAT THEY ARE OPENING A CASE AND THEY WOULD ALSO CALL US BACK ON WEDNESDAY. WEDNESDAY WE DO NOT GET A CALL FROM THE DEALER'S SERVICE DEPARTMENT. WE GET A CALL FROM THE CASE MANAGER EXPLAINING THAT THIS IS A PROBLEM WITH ALL JEEP RENEGADES MY QUESTION IS WHY DO I NEED TO PAY FOR WHEN JEEP SHOULD NOT BE SELLING THESE VEHICLES! THE SAFETY FEATURES ARE DISABLED BECAUSE OF THIS MALFUNCTION. THIS IS DANGEROUS AND UNPROFESSIONAL FOR A COMPANY OF THEIR CALIBER NOT ONLY FOR OUR FAMILY BUT ALSO FOR EVERYONE BUYING THESE VEHICLES. THERE IS CASE SIMILAR TO THIS SINCE 2017 AND NOTHING IS DONE ABOUT IT
Corrective Action:
ON SUNDAY 1/17/21, MY DAUGHTER'S HUSBAND LEASED A CAR FROM THE DEALER LISTED ABOVE. HE LEASED A 2021 FULLY LOADED JEEP RENEGADE AFTER ONLY TWO DAYS OF HAVING THE CAR, WE GOT THE WARNING ON THE DASH THAT SAID "STEREO SYSTEM UNAVAILABLE". THIS MALFUNCTION CAUSED ALL SAFETY FEATURES TO TURN OFF AS WELL AS THE SPECIAL KENWOOD SOUND SYSTEM THAT WE PAID EXTRA FOR AS A PART OF THE LUXURY GROUP ADD ON. MY HUSBAND LOOKED INTO THE ISSUE HIMSELF AND IT STATED THAT IT HAD BEEN GOING ON IN THIS CAR SINCE THE 2018 MODEL. THE NEXT TIME HE GOT INTO THE CAR, IT WORKED PERFECTLY FINE. SINCE THEN IT HAS HAPPENED ON AND OFF DAILY. FINALLY AFTER A WEEK OF OWNING THE CAR WE ATTEMPTED TO MAKE A SERVICE APPOINTMENT BUT DUE TO THE WEEKEND, MONDAY MORNING WE CALL THE DEALER AND GET AN APPOINTMENT FOR TUESDAY MORNING. TUESDAY MORNING WE DRIVE IN AND LEAVE THE CAR THERE. THEY CALL BACK IN THE AFTERNOON AND TELL US THAT THERE IS NO PROBLEM WITH THE CAR AND THEY CANNOT REPLICATE THE PROBLEM- LATER IN THE EVENING WE GET A CALL TO COME AND GET THE CAR, WE STATED WE DID NOT WANT TO PICK UP THE CAR BECAUSE IT HAPPENS EVERY MORNING AND TO KEEP THE CAR OVERNIGHT AND TRY AGAIN TOMORROW MORNING (WEDNESDAY). WE GET A CALL FROM CORPORATE THAT THEY ARE OPENING A CASE AND THEY WOULD ALSO CALL US BACK ON WEDNESDAY. WEDNESDAY WE DO NOT GET A CALL FROM THE DEALER'S SERVICE DEPARTMENT. WE GET A CALL FROM THE CASE MANAGER EXPLAINING THAT THIS IS A PROBLEM WITH ALL JEEP RENEGADES MY QUESTION IS WHY DO I NEED TO PAY FOR WHEN JEEP SHOULD NOT BE SELLING THESE VEHICLES! THE SAFETY FEATURES ARE DISABLED BECAUSE OF THIS MALFUNCTION. THIS IS DANGEROUS AND UNPROFESSIONAL FOR A COMPANY OF THEIR CALIBER NOT ONLY FOR OUR FAMILY BUT ALSO FOR EVERYONE BUYING THESE VEHICLES. THERE IS CASE SIMILAR TO THIS SINCE 2017 AND NOTHING IS DONE ABOUT IT
Additional Notes:
ON SUNDAY 1/17/21, MY DAUGHTER'S HUSBAND LEASED A CAR FROM THE DEALER LISTED ABOVE. HE LEASED A 2021 FULLY LOADED JEEP RENEGADE AFTER ONLY TWO DAYS OF HAVING THE CAR, WE GOT THE WARNING ON THE DASH THAT SAID "STEREO SYSTEM UNAVAILABLE". THIS MALFUNCTION CAUSED ALL SAFETY FEATURES TO TURN OFF AS WELL AS THE SPECIAL KENWOOD SOUND SYSTEM THAT WE PAID EXTRA FOR AS A PART OF THE LUXURY GROUP ADD ON. MY HUSBAND LOOKED INTO THE ISSUE HIMSELF AND IT STATED THAT IT HAD BEEN GOING ON IN THIS CAR SINCE THE 2018 MODEL. THE NEXT TIME HE GOT INTO THE CAR, IT WORKED PERFECTLY FINE. SINCE THEN IT HAS HAPPENED ON AND OFF DAILY. FINALLY AFTER A WEEK OF OWNING THE CAR WE ATTEMPTED TO MAKE A SERVICE APPOINTMENT BUT DUE TO THE WEEKEND, MONDAY MORNING WE CALL THE DEALER AND GET AN APPOINTMENT FOR TUESDAY MORNING. TUESDAY MORNING WE DRIVE IN AND LEAVE THE CAR THERE. THEY CALL BACK IN THE AFTERNOON AND TELL US THAT THERE IS NO PROBLEM WITH THE CAR AND THEY CANNOT REPLICATE THE PROBLEM- LATER IN THE EVENING WE GET A CALL TO COME AND GET THE CAR, WE STATED WE DID NOT WANT TO PICK UP THE CAR BECAUSE IT HAPPENS EVERY MORNING AND TO KEEP THE CAR OVERNIGHT AND TRY AGAIN TOMORROW MORNING (WEDNESDAY). WE GET A CALL FROM CORPORATE THAT THEY ARE OPENING A CASE AND THEY WOULD ALSO CALL US BACK ON WEDNESDAY. WEDNESDAY WE DO NOT GET A CALL FROM THE DEALER'S SERVICE DEPARTMENT. WE GET A CALL FROM THE CASE MANAGER EXPLAINING THAT THIS IS A PROBLEM WITH ALL JEEP RENEGADES MY QUESTION IS WHY DO I NEED TO PAY FOR WHEN JEEP SHOULD NOT BE SELLING THESE VEHICLES! THE SAFETY FEATURES ARE DISABLED BECAUSE OF THIS MALFUNCTION. THIS IS DANGEROUS AND UNPROFESSIONAL FOR A COMPANY OF THEIR CALIBER NOT ONLY FOR OUR FAMILY BUT ALSO FOR EVERYONE BUYING THESE VEHICLES. THERE IS CASE SIMILAR TO THIS SINCE 2017 AND NOTHING IS DONE ABOUT IT
Mfg Campaign: 11395275
Recall Date: Feb 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON SUNDAY 1/17/21, MY DAUGHTER'S HUSBAND LEASED A CAR FROM THE DEALER LISTED ABOVE. HE LEASED A 2021 FULLY LOADED JEEP RENEGADE AFTER ONLY TWO DAYS OF HAVING THE CAR, WE GOT THE WARNING ON THE DASH THAT SAID "STEREO SYSTEM UNAVAILABLE". THIS MALFUNCTION CAUSED ALL SAFETY FEATURES TO TURN OFF AS WELL AS THE SPECIAL KENWOOD SOUND SYSTEM THAT WE PAID EXTRA FOR AS A PART OF THE LUXURY GROUP ADD ON. MY HUSBAND LOOKED INTO THE ISSUE HIMSELF AND IT STATED THAT IT HAD BEEN GOING ON IN THIS CAR SINCE THE 2018 MODEL. THE NEXT TIME HE GOT INTO THE CAR, IT WORKED PERFECTLY FINE. SINCE THEN IT HAS HAPPENED ON AND OFF DAILY. FINALLY AFTER A WEEK OF OWNING THE CAR WE ATTEMPTED TO MAKE A SERVICE APPOINTMENT BUT DUE TO THE WEEKEND, MONDAY MORNING WE CALL THE DEALER AND GET AN APPOINTMENT FOR TUESDAY MORNING. TUESDAY MORNING WE DRIVE IN AND LEAVE THE CAR THERE. THEY CALL BACK IN THE AFTERNOON AND TELL US THAT THERE IS NO PROBLEM WITH THE CAR AND THEY CANNOT REPLICATE THE PROBLEM- LATER IN THE EVENING WE GET A CALL TO COME AND GET THE CAR, WE STATED WE DID NOT WANT TO PICK UP THE CAR BECAUSE IT HAPPENS EVERY MORNING AND TO KEEP THE CAR OVERNIGHT AND TRY AGAIN TOMORROW MORNING (WEDNESDAY). WE GET A CALL FROM CORPORATE THAT THEY ARE OPENING A CASE AND THEY WOULD ALSO CALL US BACK ON WEDNESDAY. WEDNESDAY WE DO NOT GET A CALL FROM THE DEALER'S SERVICE DEPARTMENT. WE GET A CALL FROM THE CASE MANAGER EXPLAINING THAT THIS IS A PROBLEM WITH ALL JEEP RENEGADES MY QUESTION IS WHY DO I NEED TO PAY FOR WHEN JEEP SHOULD NOT BE SELLING THESE VEHICLES! THE SAFETY FEATURES ARE DISABLED BECAUSE OF THIS MALFUNCTION. THIS IS DANGEROUS AND UNPROFESSIONAL FOR A COMPANY OF THEIR CALIBER NOT ONLY FOR OUR FAMILY BUT ALSO FOR EVERYONE BUYING THESE VEHICLES. THERE IS CASE SIMILAR TO THIS SINCE 2017 AND NOTHING IS DONE ABOUT IT
Corrective Action:
ON SUNDAY 1/17/21, MY DAUGHTER'S HUSBAND LEASED A CAR FROM THE DEALER LISTED ABOVE. HE LEASED A 2021 FULLY LOADED JEEP RENEGADE AFTER ONLY TWO DAYS OF HAVING THE CAR, WE GOT THE WARNING ON THE DASH THAT SAID "STEREO SYSTEM UNAVAILABLE". THIS MALFUNCTION CAUSED ALL SAFETY FEATURES TO TURN OFF AS WELL AS THE SPECIAL KENWOOD SOUND SYSTEM THAT WE PAID EXTRA FOR AS A PART OF THE LUXURY GROUP ADD ON. MY HUSBAND LOOKED INTO THE ISSUE HIMSELF AND IT STATED THAT IT HAD BEEN GOING ON IN THIS CAR SINCE THE 2018 MODEL. THE NEXT TIME HE GOT INTO THE CAR, IT WORKED PERFECTLY FINE. SINCE THEN IT HAS HAPPENED ON AND OFF DAILY. FINALLY AFTER A WEEK OF OWNING THE CAR WE ATTEMPTED TO MAKE A SERVICE APPOINTMENT BUT DUE TO THE WEEKEND, MONDAY MORNING WE CALL THE DEALER AND GET AN APPOINTMENT FOR TUESDAY MORNING. TUESDAY MORNING WE DRIVE IN AND LEAVE THE CAR THERE. THEY CALL BACK IN THE AFTERNOON AND TELL US THAT THERE IS NO PROBLEM WITH THE CAR AND THEY CANNOT REPLICATE THE PROBLEM- LATER IN THE EVENING WE GET A CALL TO COME AND GET THE CAR, WE STATED WE DID NOT WANT TO PICK UP THE CAR BECAUSE IT HAPPENS EVERY MORNING AND TO KEEP THE CAR OVERNIGHT AND TRY AGAIN TOMORROW MORNING (WEDNESDAY). WE GET A CALL FROM CORPORATE THAT THEY ARE OPENING A CASE AND THEY WOULD ALSO CALL US BACK ON WEDNESDAY. WEDNESDAY WE DO NOT GET A CALL FROM THE DEALER'S SERVICE DEPARTMENT. WE GET A CALL FROM THE CASE MANAGER EXPLAINING THAT THIS IS A PROBLEM WITH ALL JEEP RENEGADES MY QUESTION IS WHY DO I NEED TO PAY FOR WHEN JEEP SHOULD NOT BE SELLING THESE VEHICLES! THE SAFETY FEATURES ARE DISABLED BECAUSE OF THIS MALFUNCTION. THIS IS DANGEROUS AND UNPROFESSIONAL FOR A COMPANY OF THEIR CALIBER NOT ONLY FOR OUR FAMILY BUT ALSO FOR EVERYONE BUYING THESE VEHICLES. THERE IS CASE SIMILAR TO THIS SINCE 2017 AND NOTHING IS DONE ABOUT IT
Additional Notes:
ON SUNDAY 1/17/21, MY DAUGHTER'S HUSBAND LEASED A CAR FROM THE DEALER LISTED ABOVE. HE LEASED A 2021 FULLY LOADED JEEP RENEGADE AFTER ONLY TWO DAYS OF HAVING THE CAR, WE GOT THE WARNING ON THE DASH THAT SAID "STEREO SYSTEM UNAVAILABLE". THIS MALFUNCTION CAUSED ALL SAFETY FEATURES TO TURN OFF AS WELL AS THE SPECIAL KENWOOD SOUND SYSTEM THAT WE PAID EXTRA FOR AS A PART OF THE LUXURY GROUP ADD ON. MY HUSBAND LOOKED INTO THE ISSUE HIMSELF AND IT STATED THAT IT HAD BEEN GOING ON IN THIS CAR SINCE THE 2018 MODEL. THE NEXT TIME HE GOT INTO THE CAR, IT WORKED PERFECTLY FINE. SINCE THEN IT HAS HAPPENED ON AND OFF DAILY. FINALLY AFTER A WEEK OF OWNING THE CAR WE ATTEMPTED TO MAKE A SERVICE APPOINTMENT BUT DUE TO THE WEEKEND, MONDAY MORNING WE CALL THE DEALER AND GET AN APPOINTMENT FOR TUESDAY MORNING. TUESDAY MORNING WE DRIVE IN AND LEAVE THE CAR THERE. THEY CALL BACK IN THE AFTERNOON AND TELL US THAT THERE IS NO PROBLEM WITH THE CAR AND THEY CANNOT REPLICATE THE PROBLEM- LATER IN THE EVENING WE GET A CALL TO COME AND GET THE CAR, WE STATED WE DID NOT WANT TO PICK UP THE CAR BECAUSE IT HAPPENS EVERY MORNING AND TO KEEP THE CAR OVERNIGHT AND TRY AGAIN TOMORROW MORNING (WEDNESDAY). WE GET A CALL FROM CORPORATE THAT THEY ARE OPENING A CASE AND THEY WOULD ALSO CALL US BACK ON WEDNESDAY. WEDNESDAY WE DO NOT GET A CALL FROM THE DEALER'S SERVICE DEPARTMENT. WE GET A CALL FROM THE CASE MANAGER EXPLAINING THAT THIS IS A PROBLEM WITH ALL JEEP RENEGADES MY QUESTION IS WHY DO I NEED TO PAY FOR WHEN JEEP SHOULD NOT BE SELLING THESE VEHICLES! THE SAFETY FEATURES ARE DISABLED BECAUSE OF THIS MALFUNCTION. THIS IS DANGEROUS AND UNPROFESSIONAL FOR A COMPANY OF THEIR CALIBER NOT ONLY FOR OUR FAMILY BUT ALSO FOR EVERYONE BUYING THESE VEHICLES. THERE IS CASE SIMILAR TO THIS SINCE 2017 AND NOTHING IS DONE ABOUT IT
Mfg Campaign: 11395275
Recall Date: Feb 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
ON SUNDAY 1/17/21, MY DAUGHTER'S HUSBAND LEASED A CAR FROM THE DEALER LISTED ABOVE. HE LEASED A 2021 FULLY LOADED JEEP RENEGADE AFTER ONLY TWO DAYS OF HAVING THE CAR, WE GOT THE WARNING ON THE DASH THAT SAID "STEREO SYSTEM UNAVAILABLE". THIS MALFUNCTION CAUSED ALL SAFETY FEATURES TO TURN OFF AS WELL AS THE SPECIAL KENWOOD SOUND SYSTEM THAT WE PAID EXTRA FOR AS A PART OF THE LUXURY GROUP ADD ON. MY HUSBAND LOOKED INTO THE ISSUE HIMSELF AND IT STATED THAT IT HAD BEEN GOING ON IN THIS CAR SINCE THE 2018 MODEL. THE NEXT TIME HE GOT INTO THE CAR, IT WORKED PERFECTLY FINE. SINCE THEN IT HAS HAPPENED ON AND OFF DAILY. FINALLY AFTER A WEEK OF OWNING THE CAR WE ATTEMPTED TO MAKE A SERVICE APPOINTMENT BUT DUE TO THE WEEKEND, MONDAY MORNING WE CALL THE DEALER AND GET AN APPOINTMENT FOR TUESDAY MORNING. TUESDAY MORNING WE DRIVE IN AND LEAVE THE CAR THERE. THEY CALL BACK IN THE AFTERNOON AND TELL US THAT THERE IS NO PROBLEM WITH THE CAR AND THEY CANNOT REPLICATE THE PROBLEM- LATER IN THE EVENING WE GET A CALL TO COME AND GET THE CAR, WE STATED WE DID NOT WANT TO PICK UP THE CAR BECAUSE IT HAPPENS EVERY MORNING AND TO KEEP THE CAR OVERNIGHT AND TRY AGAIN TOMORROW MORNING (WEDNESDAY). WE GET A CALL FROM CORPORATE THAT THEY ARE OPENING A CASE AND THEY WOULD ALSO CALL US BACK ON WEDNESDAY. WEDNESDAY WE DO NOT GET A CALL FROM THE DEALER'S SERVICE DEPARTMENT. WE GET A CALL FROM THE CASE MANAGER EXPLAINING THAT THIS IS A PROBLEM WITH ALL JEEP RENEGADES MY QUESTION IS WHY DO I NEED TO PAY FOR WHEN JEEP SHOULD NOT BE SELLING THESE VEHICLES! THE SAFETY FEATURES ARE DISABLED BECAUSE OF THIS MALFUNCTION. THIS IS DANGEROUS AND UNPROFESSIONAL FOR A COMPANY OF THEIR CALIBER NOT ONLY FOR OUR FAMILY BUT ALSO FOR EVERYONE BUYING THESE VEHICLES. THERE IS CASE SIMILAR TO THIS SINCE 2017 AND NOTHING IS DONE ABOUT IT
Corrective Action:
ON SUNDAY 1/17/21, MY DAUGHTER'S HUSBAND LEASED A CAR FROM THE DEALER LISTED ABOVE. HE LEASED A 2021 FULLY LOADED JEEP RENEGADE AFTER ONLY TWO DAYS OF HAVING THE CAR, WE GOT THE WARNING ON THE DASH THAT SAID "STEREO SYSTEM UNAVAILABLE". THIS MALFUNCTION CAUSED ALL SAFETY FEATURES TO TURN OFF AS WELL AS THE SPECIAL KENWOOD SOUND SYSTEM THAT WE PAID EXTRA FOR AS A PART OF THE LUXURY GROUP ADD ON. MY HUSBAND LOOKED INTO THE ISSUE HIMSELF AND IT STATED THAT IT HAD BEEN GOING ON IN THIS CAR SINCE THE 2018 MODEL. THE NEXT TIME HE GOT INTO THE CAR, IT WORKED PERFECTLY FINE. SINCE THEN IT HAS HAPPENED ON AND OFF DAILY. FINALLY AFTER A WEEK OF OWNING THE CAR WE ATTEMPTED TO MAKE A SERVICE APPOINTMENT BUT DUE TO THE WEEKEND, MONDAY MORNING WE CALL THE DEALER AND GET AN APPOINTMENT FOR TUESDAY MORNING. TUESDAY MORNING WE DRIVE IN AND LEAVE THE CAR THERE. THEY CALL BACK IN THE AFTERNOON AND TELL US THAT THERE IS NO PROBLEM WITH THE CAR AND THEY CANNOT REPLICATE THE PROBLEM- LATER IN THE EVENING WE GET A CALL TO COME AND GET THE CAR, WE STATED WE DID NOT WANT TO PICK UP THE CAR BECAUSE IT HAPPENS EVERY MORNING AND TO KEEP THE CAR OVERNIGHT AND TRY AGAIN TOMORROW MORNING (WEDNESDAY). WE GET A CALL FROM CORPORATE THAT THEY ARE OPENING A CASE AND THEY WOULD ALSO CALL US BACK ON WEDNESDAY. WEDNESDAY WE DO NOT GET A CALL FROM THE DEALER'S SERVICE DEPARTMENT. WE GET A CALL FROM THE CASE MANAGER EXPLAINING THAT THIS IS A PROBLEM WITH ALL JEEP RENEGADES MY QUESTION IS WHY DO I NEED TO PAY FOR WHEN JEEP SHOULD NOT BE SELLING THESE VEHICLES! THE SAFETY FEATURES ARE DISABLED BECAUSE OF THIS MALFUNCTION. THIS IS DANGEROUS AND UNPROFESSIONAL FOR A COMPANY OF THEIR CALIBER NOT ONLY FOR OUR FAMILY BUT ALSO FOR EVERYONE BUYING THESE VEHICLES. THERE IS CASE SIMILAR TO THIS SINCE 2017 AND NOTHING IS DONE ABOUT IT
Additional Notes:
ON SUNDAY 1/17/21, MY DAUGHTER'S HUSBAND LEASED A CAR FROM THE DEALER LISTED ABOVE. HE LEASED A 2021 FULLY LOADED JEEP RENEGADE AFTER ONLY TWO DAYS OF HAVING THE CAR, WE GOT THE WARNING ON THE DASH THAT SAID "STEREO SYSTEM UNAVAILABLE". THIS MALFUNCTION CAUSED ALL SAFETY FEATURES TO TURN OFF AS WELL AS THE SPECIAL KENWOOD SOUND SYSTEM THAT WE PAID EXTRA FOR AS A PART OF THE LUXURY GROUP ADD ON. MY HUSBAND LOOKED INTO THE ISSUE HIMSELF AND IT STATED THAT IT HAD BEEN GOING ON IN THIS CAR SINCE THE 2018 MODEL. THE NEXT TIME HE GOT INTO THE CAR, IT WORKED PERFECTLY FINE. SINCE THEN IT HAS HAPPENED ON AND OFF DAILY. FINALLY AFTER A WEEK OF OWNING THE CAR WE ATTEMPTED TO MAKE A SERVICE APPOINTMENT BUT DUE TO THE WEEKEND, MONDAY MORNING WE CALL THE DEALER AND GET AN APPOINTMENT FOR TUESDAY MORNING. TUESDAY MORNING WE DRIVE IN AND LEAVE THE CAR THERE. THEY CALL BACK IN THE AFTERNOON AND TELL US THAT THERE IS NO PROBLEM WITH THE CAR AND THEY CANNOT REPLICATE THE PROBLEM- LATER IN THE EVENING WE GET A CALL TO COME AND GET THE CAR, WE STATED WE DID NOT WANT TO PICK UP THE CAR BECAUSE IT HAPPENS EVERY MORNING AND TO KEEP THE CAR OVERNIGHT AND TRY AGAIN TOMORROW MORNING (WEDNESDAY). WE GET A CALL FROM CORPORATE THAT THEY ARE OPENING A CASE AND THEY WOULD ALSO CALL US BACK ON WEDNESDAY. WEDNESDAY WE DO NOT GET A CALL FROM THE DEALER'S SERVICE DEPARTMENT. WE GET A CALL FROM THE CASE MANAGER EXPLAINING THAT THIS IS A PROBLEM WITH ALL JEEP RENEGADES MY QUESTION IS WHY DO I NEED TO PAY FOR WHEN JEEP SHOULD NOT BE SELLING THESE VEHICLES! THE SAFETY FEATURES ARE DISABLED BECAUSE OF THIS MALFUNCTION. THIS IS DANGEROUS AND UNPROFESSIONAL FOR A COMPANY OF THEIR CALIBER NOT ONLY FOR OUR FAMILY BUT ALSO FOR EVERYONE BUYING THESE VEHICLES. THERE IS CASE SIMILAR TO THIS SINCE 2017 AND NOTHING IS DONE ABOUT IT
Mfg Campaign: 11395275
Recall Date: Feb 8, 2021
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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