Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 82B
Recall Date: Jul 3, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Renegade and Fiat 500X vehicles. The right rear brake caliper could have been fractured during the casting process.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE8
Recall Date: Dec 19, 2019
Consumer Complaints
80 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Three times this month while driving my jeep the car stalls and a bunch of warning lights comes on. It’s always in the middle of traffic and can be a hazard while driving
Corrective Action:
Three times this month while driving my jeep the car stalls and a bunch of warning lights comes on. It’s always in the middle of traffic and can be a hazard while driving
Additional Notes:
Three times this month while driving my jeep the car stalls and a bunch of warning lights comes on. It’s always in the middle of traffic and can be a hazard while driving
Mfg Campaign: 11524387
Recall Date: May 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The engine stalled and shut off with no warning lights or anything. The whole car shut off while I was driving. This has done it to me 2 times. First incident I was in the middle of an intersection and it died on me. I had to put the car in neutral and coast to safety. Got it to start back and drive to the dealership and they couldn’t figure out what happened. 2nd time I was merging on a highway from an on ramp and it just shut off with no warning. I had it towed to the dealer. I had oil and I had gas both according to the computer and dash of the vehicle. I was told the dealership that it was probably my fuel level sensor could be bad because the computer registers that I have fuel when I don’t have any. I was told it wasn’t covered under warranty and there was not any recalls at that time. I have read recent articles where many jeeps and dodges around my year model with the same issues and the engine stalling. It’s happening now to me and I am seriously concerned for my safety. This car is 3 years old and shouldn’t be having this issue. I feel like I was sold a lemon and it has caused me to think I will never buy another Chrysler made vehicle.
Corrective Action:
The engine stalled and shut off with no warning lights or anything. The whole car shut off while I was driving. This has done it to me 2 times. First incident I was in the middle of an intersection and it died on me. I had to put the car in neutral and coast to safety. Got it to start back and drive to the dealership and they couldn’t figure out what happened. 2nd time I was merging on a highway from an on ramp and it just shut off with no warning. I had it towed to the dealer. I had oil and I had gas both according to the computer and dash of the vehicle. I was told the dealership that it was probably my fuel level sensor could be bad because the computer registers that I have fuel when I don’t have any. I was told it wasn’t covered under warranty and there was not any recalls at that time. I have read recent articles where many jeeps and dodges around my year model with the same issues and the engine stalling. It’s happening now to me and I am seriously concerned for my safety. This car is 3 years old and shouldn’t be having this issue. I feel like I was sold a lemon and it has caused me to think I will never buy another Chrysler made vehicle.
Additional Notes:
The engine stalled and shut off with no warning lights or anything. The whole car shut off while I was driving. This has done it to me 2 times. First incident I was in the middle of an intersection and it died on me. I had to put the car in neutral and coast to safety. Got it to start back and drive to the dealership and they couldn’t figure out what happened. 2nd time I was merging on a highway from an on ramp and it just shut off with no warning. I had it towed to the dealer. I had oil and I had gas both according to the computer and dash of the vehicle. I was told the dealership that it was probably my fuel level sensor could be bad because the computer registers that I have fuel when I don’t have any. I was told it wasn’t covered under warranty and there was not any recalls at that time. I have read recent articles where many jeeps and dodges around my year model with the same issues and the engine stalling. It’s happening now to me and I am seriously concerned for my safety. This car is 3 years old and shouldn’t be having this issue. I feel like I was sold a lemon and it has caused me to think I will never buy another Chrysler made vehicle.
Mfg Campaign: 11522348
Recall Date: May 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was parking in my usual spot, slowly into the parking spot with my foot on the brake 5 mph, suddenly the Jeep accelerated and smashed into the wall of the building at full force. The Jeep bounced back so hard it jerked my head. The Jeep was leaking fluid, and the frame bent with body damaged. It had to be towed to the body shop. I am 100% sure that my foot was NOT on the accelerator. This could have been a fatality if I was on the road with other cars. Please investigate, I feel unsafe.
Corrective Action:
I was parking in my usual spot, slowly into the parking spot with my foot on the brake 5 mph, suddenly the Jeep accelerated and smashed into the wall of the building at full force. The Jeep bounced back so hard it jerked my head. The Jeep was leaking fluid, and the frame bent with body damaged. It had to be towed to the body shop. I am 100% sure that my foot was NOT on the accelerator. This could have been a fatality if I was on the road with other cars. Please investigate, I feel unsafe.
Additional Notes:
I was parking in my usual spot, slowly into the parking spot with my foot on the brake 5 mph, suddenly the Jeep accelerated and smashed into the wall of the building at full force. The Jeep bounced back so hard it jerked my head. The Jeep was leaking fluid, and the frame bent with body damaged. It had to be towed to the body shop. I am 100% sure that my foot was NOT on the accelerator. This could have been a fatality if I was on the road with other cars. Please investigate, I feel unsafe.
Mfg Campaign: 11512440
Recall Date: Mar 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
FRONT PASSENGER ANCHER PRETENSIONER(FAILED)
Corrective Action:
FRONT PASSENGER ANCHER PRETENSIONER(FAILED)
Additional Notes:
FRONT PASSENGER ANCHER PRETENSIONER(FAILED)
Mfg Campaign: 11509062
Recall Date: Feb 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2020 Jeep Renegade. The contact stated while driving 20 MPH and approaching a stop light, the vehicle lost motive power without warning. The contact stated that the seat belt tightened causing a bruise. The contact was able to pull over. The contact attempted several times to jump-start the vehicle however, the vehicle would not start. The vehicle was towed to the residence. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle was not under warranty and that the contact had to pay out-of-pocket for the repair. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 48,577.
Corrective Action:
The contact owns a 2020 Jeep Renegade. The contact stated while driving 20 MPH and approaching a stop light, the vehicle lost motive power without warning. The contact stated that the seat belt tightened causing a bruise. The contact was able to pull over. The contact attempted several times to jump-start the vehicle however, the vehicle would not start. The vehicle was towed to the residence. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle was not under warranty and that the contact had to pay out-of-pocket for the repair. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 48,577.
Additional Notes:
The contact owns a 2020 Jeep Renegade. The contact stated while driving 20 MPH and approaching a stop light, the vehicle lost motive power without warning. The contact stated that the seat belt tightened causing a bruise. The contact was able to pull over. The contact attempted several times to jump-start the vehicle however, the vehicle would not start. The vehicle was towed to the residence. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle was not under warranty and that the contact had to pay out-of-pocket for the repair. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 48,577.
Mfg Campaign: 11496202
Recall Date: Dec 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Jeep Renegade. The contact stated while driving 20 MPH and approaching a stop light, the vehicle lost motive power without warning. The contact stated that the seat belt tightened causing a bruise. The contact was able to pull over. The contact attempted several times to jump-start the vehicle however, the vehicle would not start. The vehicle was towed to the residence. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle was not under warranty and that the contact had to pay out-of-pocket for the repair. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 48,577.
Corrective Action:
The contact owns a 2020 Jeep Renegade. The contact stated while driving 20 MPH and approaching a stop light, the vehicle lost motive power without warning. The contact stated that the seat belt tightened causing a bruise. The contact was able to pull over. The contact attempted several times to jump-start the vehicle however, the vehicle would not start. The vehicle was towed to the residence. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle was not under warranty and that the contact had to pay out-of-pocket for the repair. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 48,577.
Additional Notes:
The contact owns a 2020 Jeep Renegade. The contact stated while driving 20 MPH and approaching a stop light, the vehicle lost motive power without warning. The contact stated that the seat belt tightened causing a bruise. The contact was able to pull over. The contact attempted several times to jump-start the vehicle however, the vehicle would not start. The vehicle was towed to the residence. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle was not under warranty and that the contact had to pay out-of-pocket for the repair. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 48,577.
Mfg Campaign: 11496202
Recall Date: Dec 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Jeep Renegade. The contact stated while driving 20 MPH and approaching a stop light, the vehicle lost motive power without warning. The contact stated that the seat belt tightened causing a bruise. The contact was able to pull over. The contact attempted several times to jump-start the vehicle however, the vehicle would not start. The vehicle was towed to the residence. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle was not under warranty and that the contact had to pay out-of-pocket for the repair. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 48,577.
Corrective Action:
The contact owns a 2020 Jeep Renegade. The contact stated while driving 20 MPH and approaching a stop light, the vehicle lost motive power without warning. The contact stated that the seat belt tightened causing a bruise. The contact was able to pull over. The contact attempted several times to jump-start the vehicle however, the vehicle would not start. The vehicle was towed to the residence. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle was not under warranty and that the contact had to pay out-of-pocket for the repair. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 48,577.
Additional Notes:
The contact owns a 2020 Jeep Renegade. The contact stated while driving 20 MPH and approaching a stop light, the vehicle lost motive power without warning. The contact stated that the seat belt tightened causing a bruise. The contact was able to pull over. The contact attempted several times to jump-start the vehicle however, the vehicle would not start. The vehicle was towed to the residence. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle was not under warranty and that the contact had to pay out-of-pocket for the repair. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 48,577.
Mfg Campaign: 11496202
Recall Date: Dec 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
The contact owns a 2020 Jeep Renegade equipped with Dunlop Tires, Tire Line: Signature 2, Tire Size: 23/60/R17, DOT Number: N6KTJR1R. The contact stated while driving 35 MPH, there was a flapping sound coming from the rear driver’s side of the vehicle. The contact was able to get home safely however, after inspecting the tires, the contact became aware of tread separation on the driver’s and passenger’s side rear tires. The vehicle was taken to the dealer and the contact was informed that the tire manufacturer would be contacted and notified of the failure. The tires were also taken to a tire shop and the contact was informed that the tires were defective. The tires were not replaced. The manufacturer was not contacted. The failure mileage was 25,000.
Corrective Action:
The contact owns a 2020 Jeep Renegade equipped with Dunlop Tires, Tire Line: Signature 2, Tire Size: 23/60/R17, DOT Number: N6KTJR1R. The contact stated while driving 35 MPH, there was a flapping sound coming from the rear driver’s side of the vehicle. The contact was able to get home safely however, after inspecting the tires, the contact became aware of tread separation on the driver’s and passenger’s side rear tires. The vehicle was taken to the dealer and the contact was informed that the tire manufacturer would be contacted and notified of the failure. The tires were also taken to a tire shop and the contact was informed that the tires were defective. The tires were not replaced. The manufacturer was not contacted. The failure mileage was 25,000.
Additional Notes:
The contact owns a 2020 Jeep Renegade equipped with Dunlop Tires, Tire Line: Signature 2, Tire Size: 23/60/R17, DOT Number: N6KTJR1R. The contact stated while driving 35 MPH, there was a flapping sound coming from the rear driver’s side of the vehicle. The contact was able to get home safely however, after inspecting the tires, the contact became aware of tread separation on the driver’s and passenger’s side rear tires. The vehicle was taken to the dealer and the contact was informed that the tire manufacturer would be contacted and notified of the failure. The tires were also taken to a tire shop and the contact was informed that the tires were defective. The tires were not replaced. The manufacturer was not contacted. The failure mileage was 25,000.
Mfg Campaign: 11488238
Recall Date: Oct 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
The contact owns a 2020 Jeep Renegade. The contact stated that while the vehicle was at the dealer for an oil change and tire rotation, the service mechanic discovered that the front passenger’s side wheel lug nuts had swollen and was extremely difficult to remove while attempting to remove the tire. The contact indicated that two mechanics were needed to loosen the lug nuts. The cause of the failure was not determined. The lug nuts were replaced. The contact was concerned that if there was a flat tire it would be difficult to remove the tire with the faulty lug nuts. The manufacturer was not yet contacted regarding the failure. The failure mileage was 16,200.
Corrective Action:
The contact owns a 2020 Jeep Renegade. The contact stated that while the vehicle was at the dealer for an oil change and tire rotation, the service mechanic discovered that the front passenger’s side wheel lug nuts had swollen and was extremely difficult to remove while attempting to remove the tire. The contact indicated that two mechanics were needed to loosen the lug nuts. The cause of the failure was not determined. The lug nuts were replaced. The contact was concerned that if there was a flat tire it would be difficult to remove the tire with the faulty lug nuts. The manufacturer was not yet contacted regarding the failure. The failure mileage was 16,200.
Additional Notes:
The contact owns a 2020 Jeep Renegade. The contact stated that while the vehicle was at the dealer for an oil change and tire rotation, the service mechanic discovered that the front passenger’s side wheel lug nuts had swollen and was extremely difficult to remove while attempting to remove the tire. The contact indicated that two mechanics were needed to loosen the lug nuts. The cause of the failure was not determined. The lug nuts were replaced. The contact was concerned that if there was a flat tire it would be difficult to remove the tire with the faulty lug nuts. The manufacturer was not yet contacted regarding the failure. The failure mileage was 16,200.
Mfg Campaign: 11481382
Recall Date: Aug 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The backup camera failed after being replaced one month ago. The safety of others is at risk because if I have a blind spot that the backup camera usually shows, I am at risk of accidentally hitting someone or something. It has not been inspected since it stopped working. The camera started lagging around two weeks ago which could have also put someone in danger.
Corrective Action:
The backup camera failed after being replaced one month ago. The safety of others is at risk because if I have a blind spot that the backup camera usually shows, I am at risk of accidentally hitting someone or something. It has not been inspected since it stopped working. The camera started lagging around two weeks ago which could have also put someone in danger.
Additional Notes:
The backup camera failed after being replaced one month ago. The safety of others is at risk because if I have a blind spot that the backup camera usually shows, I am at risk of accidentally hitting someone or something. It has not been inspected since it stopped working. The camera started lagging around two weeks ago which could have also put someone in danger.
Mfg Campaign: 11475893
Recall Date: Jul 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In April 2022, to my surprise the car first stalled on me while I was driving. The “pressure coolant high” was warning light that appeared on the screen when this happened. To start the car, I had to put it in park and then push the ignition button to get it started again. I continued my drive thinking it was a computer error because my coolant level was normal. Where it should be . A few minutes later, it happened again. And I repeated the same process to get it started. Knowing this was a serious issue , as I was driving with my child in the car, I made an appointment with the manufacturer to have it serviced. Three days later, the dealership “Nothing’s wrong the car. A terminal on the battery was loose and it’s ready for pick up.” A few weeks later, the intermittent stalling began occurring again. However, it’s frequency became increasingly worse. It would stall unexpectedly as I am driving on highways, main roads, side streets; while the start/stop option is on and when it is turned off. All dangerous factors. In addition, to the “pressure coolant high” other warning lights came on: “parking brake alert” , “check engine”, “battery”, “throttle failure”. Then, the engine failed to come on at start-up . I would have to push the ignition button multiple times for the car to start. I took the car back to the dealership on June 29th, 2022 for the second time. After, I having the vehicle for 3 days they informed me that my car needed “a new battery and an oil change.” I had to plead with them to run more diagnostics on the renegade because this is more than a replacement battery issue. My safety, my family’s safety, and the safety of other drivers are at risk because I never know when this car will stall on me as I am driving. Unexpectedly, I can get hit from behind by a driver on the highway who is not expecting me to stop out of nowhere. In researching, I’ve found that has been a known issue since 2015.
Corrective Action:
In April 2022, to my surprise the car first stalled on me while I was driving. The “pressure coolant high” was warning light that appeared on the screen when this happened. To start the car, I had to put it in park and then push the ignition button to get it started again. I continued my drive thinking it was a computer error because my coolant level was normal. Where it should be . A few minutes later, it happened again. And I repeated the same process to get it started. Knowing this was a serious issue , as I was driving with my child in the car, I made an appointment with the manufacturer to have it serviced. Three days later, the dealership “Nothing’s wrong the car. A terminal on the battery was loose and it’s ready for pick up.” A few weeks later, the intermittent stalling began occurring again. However, it’s frequency became increasingly worse. It would stall unexpectedly as I am driving on highways, main roads, side streets; while the start/stop option is on and when it is turned off. All dangerous factors. In addition, to the “pressure coolant high” other warning lights came on: “parking brake alert” , “check engine”, “battery”, “throttle failure”. Then, the engine failed to come on at start-up . I would have to push the ignition button multiple times for the car to start. I took the car back to the dealership on June 29th, 2022 for the second time. After, I having the vehicle for 3 days they informed me that my car needed “a new battery and an oil change.” I had to plead with them to run more diagnostics on the renegade because this is more than a replacement battery issue. My safety, my family’s safety, and the safety of other drivers are at risk because I never know when this car will stall on me as I am driving. Unexpectedly, I can get hit from behind by a driver on the highway who is not expecting me to stop out of nowhere. In researching, I’ve found that has been a known issue since 2015.
Additional Notes:
In April 2022, to my surprise the car first stalled on me while I was driving. The “pressure coolant high” was warning light that appeared on the screen when this happened. To start the car, I had to put it in park and then push the ignition button to get it started again. I continued my drive thinking it was a computer error because my coolant level was normal. Where it should be . A few minutes later, it happened again. And I repeated the same process to get it started. Knowing this was a serious issue , as I was driving with my child in the car, I made an appointment with the manufacturer to have it serviced. Three days later, the dealership “Nothing’s wrong the car. A terminal on the battery was loose and it’s ready for pick up.” A few weeks later, the intermittent stalling began occurring again. However, it’s frequency became increasingly worse. It would stall unexpectedly as I am driving on highways, main roads, side streets; while the start/stop option is on and when it is turned off. All dangerous factors. In addition, to the “pressure coolant high” other warning lights came on: “parking brake alert” , “check engine”, “battery”, “throttle failure”. Then, the engine failed to come on at start-up . I would have to push the ignition button multiple times for the car to start. I took the car back to the dealership on June 29th, 2022 for the second time. After, I having the vehicle for 3 days they informed me that my car needed “a new battery and an oil change.” I had to plead with them to run more diagnostics on the renegade because this is more than a replacement battery issue. My safety, my family’s safety, and the safety of other drivers are at risk because I never know when this car will stall on me as I am driving. Unexpectedly, I can get hit from behind by a driver on the highway who is not expecting me to stop out of nowhere. In researching, I’ve found that has been a known issue since 2015.
Mfg Campaign: 11473320
Recall Date: Jul 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
In April 2022, to my surprise the car first stalled on me while I was driving. The “pressure coolant high” was warning light that appeared on the screen when this happened. To start the car, I had to put it in park and then push the ignition button to get it started again. I continued my drive thinking it was a computer error because my coolant level was normal. Where it should be . A few minutes later, it happened again. And I repeated the same process to get it started. Knowing this was a serious issue , as I was driving with my child in the car, I made an appointment with the manufacturer to have it serviced. Three days later, the dealership “Nothing’s wrong the car. A terminal on the battery was loose and it’s ready for pick up.” A few weeks later, the intermittent stalling began occurring again. However, it’s frequency became increasingly worse. It would stall unexpectedly as I am driving on highways, main roads, side streets; while the start/stop option is on and when it is turned off. All dangerous factors. In addition, to the “pressure coolant high” other warning lights came on: “parking brake alert” , “check engine”, “battery”, “throttle failure”. Then, the engine failed to come on at start-up . I would have to push the ignition button multiple times for the car to start. I took the car back to the dealership on June 29th, 2022 for the second time. After, I having the vehicle for 3 days they informed me that my car needed “a new battery and an oil change.” I had to plead with them to run more diagnostics on the renegade because this is more than a replacement battery issue. My safety, my family’s safety, and the safety of other drivers are at risk because I never know when this car will stall on me as I am driving. Unexpectedly, I can get hit from behind by a driver on the highway who is not expecting me to stop out of nowhere. In researching, I’ve found that has been a known issue since 2015.
Corrective Action:
In April 2022, to my surprise the car first stalled on me while I was driving. The “pressure coolant high” was warning light that appeared on the screen when this happened. To start the car, I had to put it in park and then push the ignition button to get it started again. I continued my drive thinking it was a computer error because my coolant level was normal. Where it should be . A few minutes later, it happened again. And I repeated the same process to get it started. Knowing this was a serious issue , as I was driving with my child in the car, I made an appointment with the manufacturer to have it serviced. Three days later, the dealership “Nothing’s wrong the car. A terminal on the battery was loose and it’s ready for pick up.” A few weeks later, the intermittent stalling began occurring again. However, it’s frequency became increasingly worse. It would stall unexpectedly as I am driving on highways, main roads, side streets; while the start/stop option is on and when it is turned off. All dangerous factors. In addition, to the “pressure coolant high” other warning lights came on: “parking brake alert” , “check engine”, “battery”, “throttle failure”. Then, the engine failed to come on at start-up . I would have to push the ignition button multiple times for the car to start. I took the car back to the dealership on June 29th, 2022 for the second time. After, I having the vehicle for 3 days they informed me that my car needed “a new battery and an oil change.” I had to plead with them to run more diagnostics on the renegade because this is more than a replacement battery issue. My safety, my family’s safety, and the safety of other drivers are at risk because I never know when this car will stall on me as I am driving. Unexpectedly, I can get hit from behind by a driver on the highway who is not expecting me to stop out of nowhere. In researching, I’ve found that has been a known issue since 2015.
Additional Notes:
In April 2022, to my surprise the car first stalled on me while I was driving. The “pressure coolant high” was warning light that appeared on the screen when this happened. To start the car, I had to put it in park and then push the ignition button to get it started again. I continued my drive thinking it was a computer error because my coolant level was normal. Where it should be . A few minutes later, it happened again. And I repeated the same process to get it started. Knowing this was a serious issue , as I was driving with my child in the car, I made an appointment with the manufacturer to have it serviced. Three days later, the dealership “Nothing’s wrong the car. A terminal on the battery was loose and it’s ready for pick up.” A few weeks later, the intermittent stalling began occurring again. However, it’s frequency became increasingly worse. It would stall unexpectedly as I am driving on highways, main roads, side streets; while the start/stop option is on and when it is turned off. All dangerous factors. In addition, to the “pressure coolant high” other warning lights came on: “parking brake alert” , “check engine”, “battery”, “throttle failure”. Then, the engine failed to come on at start-up . I would have to push the ignition button multiple times for the car to start. I took the car back to the dealership on June 29th, 2022 for the second time. After, I having the vehicle for 3 days they informed me that my car needed “a new battery and an oil change.” I had to plead with them to run more diagnostics on the renegade because this is more than a replacement battery issue. My safety, my family’s safety, and the safety of other drivers are at risk because I never know when this car will stall on me as I am driving. Unexpectedly, I can get hit from behind by a driver on the highway who is not expecting me to stop out of nowhere. In researching, I’ve found that has been a known issue since 2015.
Mfg Campaign: 11473320
Recall Date: Jul 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2020 Jeep Renegade. The contact stated while driving approximately 2 MPH, the Emergency Automatic Braking independently activated and the vehicle came to a complete stop. There was no warning light illuminated. The contact stated that the failure was intermittent. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000.
Corrective Action:
The contact owns a 2020 Jeep Renegade. The contact stated while driving approximately 2 MPH, the Emergency Automatic Braking independently activated and the vehicle came to a complete stop. There was no warning light illuminated. The contact stated that the failure was intermittent. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000.
Additional Notes:
The contact owns a 2020 Jeep Renegade. The contact stated while driving approximately 2 MPH, the Emergency Automatic Braking independently activated and the vehicle came to a complete stop. There was no warning light illuminated. The contact stated that the failure was intermittent. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000.
Mfg Campaign: 11463839
Recall Date: May 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Went to pass someone car wouldn’t shift or pick up in speed several times, on interstate as well as on highways. Expressed concern to dealer, didn’t perform testing, cleared codes. Getting gas, vehicle didn’t recognize shut off gas spilled everywhere all over the vehicle and the parking lot Today shut off 4x while driving. 2 times jeep threw vehicle into park via the emergency break while driving. 2 times jeep just shut down and stopped. Had trouble starting aging after just shutting off. Vehicle being towed to another dealer today
Corrective Action:
Went to pass someone car wouldn’t shift or pick up in speed several times, on interstate as well as on highways. Expressed concern to dealer, didn’t perform testing, cleared codes. Getting gas, vehicle didn’t recognize shut off gas spilled everywhere all over the vehicle and the parking lot Today shut off 4x while driving. 2 times jeep threw vehicle into park via the emergency break while driving. 2 times jeep just shut down and stopped. Had trouble starting aging after just shutting off. Vehicle being towed to another dealer today
Additional Notes:
Went to pass someone car wouldn’t shift or pick up in speed several times, on interstate as well as on highways. Expressed concern to dealer, didn’t perform testing, cleared codes. Getting gas, vehicle didn’t recognize shut off gas spilled everywhere all over the vehicle and the parking lot Today shut off 4x while driving. 2 times jeep threw vehicle into park via the emergency break while driving. 2 times jeep just shut down and stopped. Had trouble starting aging after just shutting off. Vehicle being towed to another dealer today
Mfg Campaign: 11463310
Recall Date: May 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Went to pass someone car wouldn’t shift or pick up in speed several times, on interstate as well as on highways. Expressed concern to dealer, didn’t perform testing, cleared codes. Getting gas, vehicle didn’t recognize shut off gas spilled everywhere all over the vehicle and the parking lot Today shut off 4x while driving. 2 times jeep threw vehicle into park via the emergency break while driving. 2 times jeep just shut down and stopped. Had trouble starting aging after just shutting off. Vehicle being towed to another dealer today
Corrective Action:
Went to pass someone car wouldn’t shift or pick up in speed several times, on interstate as well as on highways. Expressed concern to dealer, didn’t perform testing, cleared codes. Getting gas, vehicle didn’t recognize shut off gas spilled everywhere all over the vehicle and the parking lot Today shut off 4x while driving. 2 times jeep threw vehicle into park via the emergency break while driving. 2 times jeep just shut down and stopped. Had trouble starting aging after just shutting off. Vehicle being towed to another dealer today
Additional Notes:
Went to pass someone car wouldn’t shift or pick up in speed several times, on interstate as well as on highways. Expressed concern to dealer, didn’t perform testing, cleared codes. Getting gas, vehicle didn’t recognize shut off gas spilled everywhere all over the vehicle and the parking lot Today shut off 4x while driving. 2 times jeep threw vehicle into park via the emergency break while driving. 2 times jeep just shut down and stopped. Had trouble starting aging after just shutting off. Vehicle being towed to another dealer today
Mfg Campaign: 11463310
Recall Date: May 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Went to pass someone car wouldn’t shift or pick up in speed several times, on interstate as well as on highways. Expressed concern to dealer, didn’t perform testing, cleared codes. Getting gas, vehicle didn’t recognize shut off gas spilled everywhere all over the vehicle and the parking lot Today shut off 4x while driving. 2 times jeep threw vehicle into park via the emergency break while driving. 2 times jeep just shut down and stopped. Had trouble starting aging after just shutting off. Vehicle being towed to another dealer today
Corrective Action:
Went to pass someone car wouldn’t shift or pick up in speed several times, on interstate as well as on highways. Expressed concern to dealer, didn’t perform testing, cleared codes. Getting gas, vehicle didn’t recognize shut off gas spilled everywhere all over the vehicle and the parking lot Today shut off 4x while driving. 2 times jeep threw vehicle into park via the emergency break while driving. 2 times jeep just shut down and stopped. Had trouble starting aging after just shutting off. Vehicle being towed to another dealer today
Additional Notes:
Went to pass someone car wouldn’t shift or pick up in speed several times, on interstate as well as on highways. Expressed concern to dealer, didn’t perform testing, cleared codes. Getting gas, vehicle didn’t recognize shut off gas spilled everywhere all over the vehicle and the parking lot Today shut off 4x while driving. 2 times jeep threw vehicle into park via the emergency break while driving. 2 times jeep just shut down and stopped. Had trouble starting aging after just shutting off. Vehicle being towed to another dealer today
Mfg Campaign: 11463310
Recall Date: May 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
So I have a 2020 Renegade Sport. Had no issues with it up to today but I was climbing the gravel hill to my house in about 4 inches of snow. I was in 4WD snow mode and lost everything. Error messages popped and got kicked into FWD. Jeep went sliding, luckily I slid into the upward side of the hill and not over the edge. Got these errors. Dynamic Steering Torque service required Service Electronic Power Steering Service Hill Start Assist system Traction Assist Turned Off/Light On Could not get 4WD to reset that day but the next morning all codes and errors were gone. I’m lucky there were no other vehicles and that I didn’t slide over the edge. Dealer is checking vehicle for cause of issue.
Corrective Action:
So I have a 2020 Renegade Sport. Had no issues with it up to today but I was climbing the gravel hill to my house in about 4 inches of snow. I was in 4WD snow mode and lost everything. Error messages popped and got kicked into FWD. Jeep went sliding, luckily I slid into the upward side of the hill and not over the edge. Got these errors. Dynamic Steering Torque service required Service Electronic Power Steering Service Hill Start Assist system Traction Assist Turned Off/Light On Could not get 4WD to reset that day but the next morning all codes and errors were gone. I’m lucky there were no other vehicles and that I didn’t slide over the edge. Dealer is checking vehicle for cause of issue.
Additional Notes:
So I have a 2020 Renegade Sport. Had no issues with it up to today but I was climbing the gravel hill to my house in about 4 inches of snow. I was in 4WD snow mode and lost everything. Error messages popped and got kicked into FWD. Jeep went sliding, luckily I slid into the upward side of the hill and not over the edge. Got these errors. Dynamic Steering Torque service required Service Electronic Power Steering Service Hill Start Assist system Traction Assist Turned Off/Light On Could not get 4WD to reset that day but the next morning all codes and errors were gone. I’m lucky there were no other vehicles and that I didn’t slide over the edge. Dealer is checking vehicle for cause of issue.
Mfg Campaign: 11447592
Recall Date: Jan 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
seatbelts did not stop me from hitting the dashboard/steering wheel when car hit us from behind
Corrective Action:
seatbelts did not stop me from hitting the dashboard/steering wheel when car hit us from behind
Additional Notes:
seatbelts did not stop me from hitting the dashboard/steering wheel when car hit us from behind
Mfg Campaign: 11447396
Recall Date: Jan 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
seatbelts did not stop me from hitting the dashboard/steering wheel when car hit us from behind
Corrective Action:
seatbelts did not stop me from hitting the dashboard/steering wheel when car hit us from behind
Additional Notes:
seatbelts did not stop me from hitting the dashboard/steering wheel when car hit us from behind
Mfg Campaign: 11447396
Recall Date: Jan 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Problem began on 1/1/22. I was out running errands when vehicle lost acceleration power, check engine light came on followed by a service transmission light. My vehicle is less than a year old with under 8000 miles on it and is regularly maintained. There is no foreseeable reason for it to be having problems
Corrective Action:
Problem began on 1/1/22. I was out running errands when vehicle lost acceleration power, check engine light came on followed by a service transmission light. My vehicle is less than a year old with under 8000 miles on it and is regularly maintained. There is no foreseeable reason for it to be having problems
Additional Notes:
Problem began on 1/1/22. I was out running errands when vehicle lost acceleration power, check engine light came on followed by a service transmission light. My vehicle is less than a year old with under 8000 miles on it and is regularly maintained. There is no foreseeable reason for it to be having problems
Mfg Campaign: 11445859
Recall Date: Jan 2, 2022
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