Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 82B
Recall Date: Jul 3, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Renegade and Fiat 500X vehicles. The right rear brake caliper could have been fractured during the casting process.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE8
Recall Date: Dec 19, 2019
Consumer Complaints
80 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
The driver side seat belt failed immediately after first impact to concrete barrier on front driver side the vehicle was then forced back across the highway where it hit the concrete barrier on the right side of the vehicle and was then forced back across the highway where the vehicle came to a stop but only after the vehicle hit the first concrete barrier for a second time there was only one wheel/tire left on the jeep the other 3 were broke completely off of the jeep as well as both axles being broke and finally this vehicle comes with a total of seven airbags and after all this not even one of them deployed and as a result my wife was seriously injured there was a police report which reflects my wife was declared not at fault.The vehicle was then towed to crash champions in Nampa Idaho where they figured that there was over $18,000 in damages our insurance company declared it a total loss so when it came time to pay the claim our insurance company was valuing the vehicle way less than it was actually worth and then they said we did not have medical on the policy then they called up Chrysler finance and tried to get them to accept a payout without my knowledge well that didn't work for them then they told Chrysler that I wanted to retain the vehicle which was a lie all I wanted was for someone to come by and inspect the vehicle then they could've done whatever they wanted to with it I've called the numbers in my owners manual opened up a complaint followed up with them for over a year and they never got back to me also I've been back to the dealership 5 times now and finally met the new manager and informed him of the situation and it's very hurtful inside to know that you've been ignored well here we are a little over 18 months now since the crash and the jeep is still sitting in my driveway what else can I say,oh yeah I'M PISSED
Corrective Action:
The driver side seat belt failed immediately after first impact to concrete barrier on front driver side the vehicle was then forced back across the highway where it hit the concrete barrier on the right side of the vehicle and was then forced back across the highway where the vehicle came to a stop but only after the vehicle hit the first concrete barrier for a second time there was only one wheel/tire left on the jeep the other 3 were broke completely off of the jeep as well as both axles being broke and finally this vehicle comes with a total of seven airbags and after all this not even one of them deployed and as a result my wife was seriously injured there was a police report which reflects my wife was declared not at fault.The vehicle was then towed to crash champions in Nampa Idaho where they figured that there was over $18,000 in damages our insurance company declared it a total loss so when it came time to pay the claim our insurance company was valuing the vehicle way less than it was actually worth and then they said we did not have medical on the policy then they called up Chrysler finance and tried to get them to accept a payout without my knowledge well that didn't work for them then they told Chrysler that I wanted to retain the vehicle which was a lie all I wanted was for someone to come by and inspect the vehicle then they could've done whatever they wanted to with it I've called the numbers in my owners manual opened up a complaint followed up with them for over a year and they never got back to me also I've been back to the dealership 5 times now and finally met the new manager and informed him of the situation and it's very hurtful inside to know that you've been ignored well here we are a little over 18 months now since the crash and the jeep is still sitting in my driveway what else can I say,oh yeah I'M PISSED
Additional Notes:
The driver side seat belt failed immediately after first impact to concrete barrier on front driver side the vehicle was then forced back across the highway where it hit the concrete barrier on the right side of the vehicle and was then forced back across the highway where the vehicle came to a stop but only after the vehicle hit the first concrete barrier for a second time there was only one wheel/tire left on the jeep the other 3 were broke completely off of the jeep as well as both axles being broke and finally this vehicle comes with a total of seven airbags and after all this not even one of them deployed and as a result my wife was seriously injured there was a police report which reflects my wife was declared not at fault.The vehicle was then towed to crash champions in Nampa Idaho where they figured that there was over $18,000 in damages our insurance company declared it a total loss so when it came time to pay the claim our insurance company was valuing the vehicle way less than it was actually worth and then they said we did not have medical on the policy then they called up Chrysler finance and tried to get them to accept a payout without my knowledge well that didn't work for them then they told Chrysler that I wanted to retain the vehicle which was a lie all I wanted was for someone to come by and inspect the vehicle then they could've done whatever they wanted to with it I've called the numbers in my owners manual opened up a complaint followed up with them for over a year and they never got back to me also I've been back to the dealership 5 times now and finally met the new manager and informed him of the situation and it's very hurtful inside to know that you've been ignored well here we are a little over 18 months now since the crash and the jeep is still sitting in my driveway what else can I say,oh yeah I'M PISSED
Mfg Campaign: 11618617
Recall Date: Oct 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Uconnect screen is glitching in and out and only 2/3 of the screen is appearing. Going into the dealer tomorrow.
Corrective Action:
The Uconnect screen is glitching in and out and only 2/3 of the screen is appearing. Going into the dealer tomorrow.
Additional Notes:
The Uconnect screen is glitching in and out and only 2/3 of the screen is appearing. Going into the dealer tomorrow.
Mfg Campaign: 11618664
Recall Date: Oct 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The U connect system screen does not work , goes in and out and is scrambled . I am unable to use back up camera
Corrective Action:
The U connect system screen does not work , goes in and out and is scrambled . I am unable to use back up camera
Additional Notes:
The U connect system screen does not work , goes in and out and is scrambled . I am unable to use back up camera
Mfg Campaign: 11617250
Recall Date: Sep 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle constantly overheats and the cooling fans go out. I work for a company that has 30 Jeep Renegades ranging from year 2020 to 2023. They all have this issue. Leaking coolant, AC going out, cooling fan needing replacement, not starting, stalling, overheating, etc. I can give all VIN numbers if necessary.
Corrective Action:
Vehicle constantly overheats and the cooling fans go out. I work for a company that has 30 Jeep Renegades ranging from year 2020 to 2023. They all have this issue. Leaking coolant, AC going out, cooling fan needing replacement, not starting, stalling, overheating, etc. I can give all VIN numbers if necessary.
Additional Notes:
Vehicle constantly overheats and the cooling fans go out. I work for a company that has 30 Jeep Renegades ranging from year 2020 to 2023. They all have this issue. Leaking coolant, AC going out, cooling fan needing replacement, not starting, stalling, overheating, etc. I can give all VIN numbers if necessary.
Mfg Campaign: 11611106
Recall Date: Aug 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My touchscreen has begun to have an issue wherein the center of the screen displays as discolored, sometimes has lines running through the display, and sometimes glitches in such a way that items on the screen are in different spots than usual. The warped view of the screen is a nuisance; however, what is even more of a safety issue is that it affects the reliability of the backup camera. While of course I must still turn my head to physically look behind me while backing up, the fact that the backup camera cannot be safely used is a major defect. My car is 4 years old, has never been in any accidents or collisions, and there is no reason that the display should be malfunctioning already. I have not had this issue with the display inspected whatsoever. There were no warnings of this defect, it simply appeared one day out of nowhere about 4 weeks ago.
Corrective Action:
My touchscreen has begun to have an issue wherein the center of the screen displays as discolored, sometimes has lines running through the display, and sometimes glitches in such a way that items on the screen are in different spots than usual. The warped view of the screen is a nuisance; however, what is even more of a safety issue is that it affects the reliability of the backup camera. While of course I must still turn my head to physically look behind me while backing up, the fact that the backup camera cannot be safely used is a major defect. My car is 4 years old, has never been in any accidents or collisions, and there is no reason that the display should be malfunctioning already. I have not had this issue with the display inspected whatsoever. There were no warnings of this defect, it simply appeared one day out of nowhere about 4 weeks ago.
Additional Notes:
My touchscreen has begun to have an issue wherein the center of the screen displays as discolored, sometimes has lines running through the display, and sometimes glitches in such a way that items on the screen are in different spots than usual. The warped view of the screen is a nuisance; however, what is even more of a safety issue is that it affects the reliability of the backup camera. While of course I must still turn my head to physically look behind me while backing up, the fact that the backup camera cannot be safely used is a major defect. My car is 4 years old, has never been in any accidents or collisions, and there is no reason that the display should be malfunctioning already. I have not had this issue with the display inspected whatsoever. There were no warnings of this defect, it simply appeared one day out of nowhere about 4 weeks ago.
Mfg Campaign: 11605287
Recall Date: Jul 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Go to step on gas to accelerate my jeep it will limp backwards on speed then all of a sudden take off like a rocket, jerking everybody in the car like g force, jerking head & necks, also driving down the road car has several times shut completely off, having me to pull vehicle over to side of road, & restarting the car.I I’ve had radio system shut completely off by itself for no reason. I have had the vehicle in to shop several times, they put on computer system, to recheck and redo computer, they call me to pick it up next day & still jerking like g- force hesitating & taking off like a rocket, took it back three times they said they put power steering fluid in it, well guess what not fixed. I have less than 30k miles on vehicle, & this has been going on since under 11k miles. Now when you stop and put vehicle in park the vehicle jumps forward & backwards, like you slammed your brakes on, several times my car has almost hit my garage door or in a parking garage the wall, or a parked car, the steering is very loose, & touchy, also noise like clunking in the wheel well, my friend said sounds like the springs. the tie rods & wheel bearings have been checked and are fine, now I’m scared the springs may break & drop the car around the wheels. I don’t drive far my town, is 5 minutes away so like 20 miles when I go out, I’m retired so car is just driven to the store or family’s. Sometimes I’m scared to drive it. My fiancé that just passed away sept 2023, said the jerking g/force is something to do with the drive train, transmission. the car shutting off is a dangerous thing to happen when your driving down the highway. I feel this 2020 jeep has a lot of dangerous complications. I’m not sure if someone has gotten seriously hurt yet, but from what I’ve heard a couple of my friends had same problems & traded in & reading people complaints have same problem, power train should be recalled. this car is a big headache, that I can’t afford. I feel you need to replace my car
Corrective Action:
Go to step on gas to accelerate my jeep it will limp backwards on speed then all of a sudden take off like a rocket, jerking everybody in the car like g force, jerking head & necks, also driving down the road car has several times shut completely off, having me to pull vehicle over to side of road, & restarting the car.I I’ve had radio system shut completely off by itself for no reason. I have had the vehicle in to shop several times, they put on computer system, to recheck and redo computer, they call me to pick it up next day & still jerking like g- force hesitating & taking off like a rocket, took it back three times they said they put power steering fluid in it, well guess what not fixed. I have less than 30k miles on vehicle, & this has been going on since under 11k miles. Now when you stop and put vehicle in park the vehicle jumps forward & backwards, like you slammed your brakes on, several times my car has almost hit my garage door or in a parking garage the wall, or a parked car, the steering is very loose, & touchy, also noise like clunking in the wheel well, my friend said sounds like the springs. the tie rods & wheel bearings have been checked and are fine, now I’m scared the springs may break & drop the car around the wheels. I don’t drive far my town, is 5 minutes away so like 20 miles when I go out, I’m retired so car is just driven to the store or family’s. Sometimes I’m scared to drive it. My fiancé that just passed away sept 2023, said the jerking g/force is something to do with the drive train, transmission. the car shutting off is a dangerous thing to happen when your driving down the highway. I feel this 2020 jeep has a lot of dangerous complications. I’m not sure if someone has gotten seriously hurt yet, but from what I’ve heard a couple of my friends had same problems & traded in & reading people complaints have same problem, power train should be recalled. this car is a big headache, that I can’t afford. I feel you need to replace my car
Additional Notes:
Go to step on gas to accelerate my jeep it will limp backwards on speed then all of a sudden take off like a rocket, jerking everybody in the car like g force, jerking head & necks, also driving down the road car has several times shut completely off, having me to pull vehicle over to side of road, & restarting the car.I I’ve had radio system shut completely off by itself for no reason. I have had the vehicle in to shop several times, they put on computer system, to recheck and redo computer, they call me to pick it up next day & still jerking like g- force hesitating & taking off like a rocket, took it back three times they said they put power steering fluid in it, well guess what not fixed. I have less than 30k miles on vehicle, & this has been going on since under 11k miles. Now when you stop and put vehicle in park the vehicle jumps forward & backwards, like you slammed your brakes on, several times my car has almost hit my garage door or in a parking garage the wall, or a parked car, the steering is very loose, & touchy, also noise like clunking in the wheel well, my friend said sounds like the springs. the tie rods & wheel bearings have been checked and are fine, now I’m scared the springs may break & drop the car around the wheels. I don’t drive far my town, is 5 minutes away so like 20 miles when I go out, I’m retired so car is just driven to the store or family’s. Sometimes I’m scared to drive it. My fiancé that just passed away sept 2023, said the jerking g/force is something to do with the drive train, transmission. the car shutting off is a dangerous thing to happen when your driving down the highway. I feel this 2020 jeep has a lot of dangerous complications. I’m not sure if someone has gotten seriously hurt yet, but from what I’ve heard a couple of my friends had same problems & traded in & reading people complaints have same problem, power train should be recalled. this car is a big headache, that I can’t afford. I feel you need to replace my car
Mfg Campaign: 11601115
Recall Date: Jul 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Go to step on gas to accelerate my jeep it will limp backwards on speed then all of a sudden take off like a rocket, jerking everybody in the car like g force, jerking head & necks, also driving down the road car has several times shut completely off, having me to pull vehicle over to side of road, & restarting the car.I I’ve had radio system shut completely off by itself for no reason. I have had the vehicle in to shop several times, they put on computer system, to recheck and redo computer, they call me to pick it up next day & still jerking like g- force hesitating & taking off like a rocket, took it back three times they said they put power steering fluid in it, well guess what not fixed. I have less than 30k miles on vehicle, & this has been going on since under 11k miles. Now when you stop and put vehicle in park the vehicle jumps forward & backwards, like you slammed your brakes on, several times my car has almost hit my garage door or in a parking garage the wall, or a parked car, the steering is very loose, & touchy, also noise like clunking in the wheel well, my friend said sounds like the springs. the tie rods & wheel bearings have been checked and are fine, now I’m scared the springs may break & drop the car around the wheels. I don’t drive far my town, is 5 minutes away so like 20 miles when I go out, I’m retired so car is just driven to the store or family’s. Sometimes I’m scared to drive it. My fiancé that just passed away sept 2023, said the jerking g/force is something to do with the drive train, transmission. the car shutting off is a dangerous thing to happen when your driving down the highway. I feel this 2020 jeep has a lot of dangerous complications. I’m not sure if someone has gotten seriously hurt yet, but from what I’ve heard a couple of my friends had same problems & traded in & reading people complaints have same problem, power train should be recalled. this car is a big headache, that I can’t afford. I feel you need to replace my car
Corrective Action:
Go to step on gas to accelerate my jeep it will limp backwards on speed then all of a sudden take off like a rocket, jerking everybody in the car like g force, jerking head & necks, also driving down the road car has several times shut completely off, having me to pull vehicle over to side of road, & restarting the car.I I’ve had radio system shut completely off by itself for no reason. I have had the vehicle in to shop several times, they put on computer system, to recheck and redo computer, they call me to pick it up next day & still jerking like g- force hesitating & taking off like a rocket, took it back three times they said they put power steering fluid in it, well guess what not fixed. I have less than 30k miles on vehicle, & this has been going on since under 11k miles. Now when you stop and put vehicle in park the vehicle jumps forward & backwards, like you slammed your brakes on, several times my car has almost hit my garage door or in a parking garage the wall, or a parked car, the steering is very loose, & touchy, also noise like clunking in the wheel well, my friend said sounds like the springs. the tie rods & wheel bearings have been checked and are fine, now I’m scared the springs may break & drop the car around the wheels. I don’t drive far my town, is 5 minutes away so like 20 miles when I go out, I’m retired so car is just driven to the store or family’s. Sometimes I’m scared to drive it. My fiancé that just passed away sept 2023, said the jerking g/force is something to do with the drive train, transmission. the car shutting off is a dangerous thing to happen when your driving down the highway. I feel this 2020 jeep has a lot of dangerous complications. I’m not sure if someone has gotten seriously hurt yet, but from what I’ve heard a couple of my friends had same problems & traded in & reading people complaints have same problem, power train should be recalled. this car is a big headache, that I can’t afford. I feel you need to replace my car
Additional Notes:
Go to step on gas to accelerate my jeep it will limp backwards on speed then all of a sudden take off like a rocket, jerking everybody in the car like g force, jerking head & necks, also driving down the road car has several times shut completely off, having me to pull vehicle over to side of road, & restarting the car.I I’ve had radio system shut completely off by itself for no reason. I have had the vehicle in to shop several times, they put on computer system, to recheck and redo computer, they call me to pick it up next day & still jerking like g- force hesitating & taking off like a rocket, took it back three times they said they put power steering fluid in it, well guess what not fixed. I have less than 30k miles on vehicle, & this has been going on since under 11k miles. Now when you stop and put vehicle in park the vehicle jumps forward & backwards, like you slammed your brakes on, several times my car has almost hit my garage door or in a parking garage the wall, or a parked car, the steering is very loose, & touchy, also noise like clunking in the wheel well, my friend said sounds like the springs. the tie rods & wheel bearings have been checked and are fine, now I’m scared the springs may break & drop the car around the wheels. I don’t drive far my town, is 5 minutes away so like 20 miles when I go out, I’m retired so car is just driven to the store or family’s. Sometimes I’m scared to drive it. My fiancé that just passed away sept 2023, said the jerking g/force is something to do with the drive train, transmission. the car shutting off is a dangerous thing to happen when your driving down the highway. I feel this 2020 jeep has a lot of dangerous complications. I’m not sure if someone has gotten seriously hurt yet, but from what I’ve heard a couple of my friends had same problems & traded in & reading people complaints have same problem, power train should be recalled. this car is a big headache, that I can’t afford. I feel you need to replace my car
Mfg Campaign: 11601115
Recall Date: Jul 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Go to step on gas to accelerate my jeep it will limp backwards on speed then all of a sudden take off like a rocket, jerking everybody in the car like g force, jerking head & necks, also driving down the road car has several times shut completely off, having me to pull vehicle over to side of road, & restarting the car.I I’ve had radio system shut completely off by itself for no reason. I have had the vehicle in to shop several times, they put on computer system, to recheck and redo computer, they call me to pick it up next day & still jerking like g- force hesitating & taking off like a rocket, took it back three times they said they put power steering fluid in it, well guess what not fixed. I have less than 30k miles on vehicle, & this has been going on since under 11k miles. Now when you stop and put vehicle in park the vehicle jumps forward & backwards, like you slammed your brakes on, several times my car has almost hit my garage door or in a parking garage the wall, or a parked car, the steering is very loose, & touchy, also noise like clunking in the wheel well, my friend said sounds like the springs. the tie rods & wheel bearings have been checked and are fine, now I’m scared the springs may break & drop the car around the wheels. I don’t drive far my town, is 5 minutes away so like 20 miles when I go out, I’m retired so car is just driven to the store or family’s. Sometimes I’m scared to drive it. My fiancé that just passed away sept 2023, said the jerking g/force is something to do with the drive train, transmission. the car shutting off is a dangerous thing to happen when your driving down the highway. I feel this 2020 jeep has a lot of dangerous complications. I’m not sure if someone has gotten seriously hurt yet, but from what I’ve heard a couple of my friends had same problems & traded in & reading people complaints have same problem, power train should be recalled. this car is a big headache, that I can’t afford. I feel you need to replace my car
Corrective Action:
Go to step on gas to accelerate my jeep it will limp backwards on speed then all of a sudden take off like a rocket, jerking everybody in the car like g force, jerking head & necks, also driving down the road car has several times shut completely off, having me to pull vehicle over to side of road, & restarting the car.I I’ve had radio system shut completely off by itself for no reason. I have had the vehicle in to shop several times, they put on computer system, to recheck and redo computer, they call me to pick it up next day & still jerking like g- force hesitating & taking off like a rocket, took it back three times they said they put power steering fluid in it, well guess what not fixed. I have less than 30k miles on vehicle, & this has been going on since under 11k miles. Now when you stop and put vehicle in park the vehicle jumps forward & backwards, like you slammed your brakes on, several times my car has almost hit my garage door or in a parking garage the wall, or a parked car, the steering is very loose, & touchy, also noise like clunking in the wheel well, my friend said sounds like the springs. the tie rods & wheel bearings have been checked and are fine, now I’m scared the springs may break & drop the car around the wheels. I don’t drive far my town, is 5 minutes away so like 20 miles when I go out, I’m retired so car is just driven to the store or family’s. Sometimes I’m scared to drive it. My fiancé that just passed away sept 2023, said the jerking g/force is something to do with the drive train, transmission. the car shutting off is a dangerous thing to happen when your driving down the highway. I feel this 2020 jeep has a lot of dangerous complications. I’m not sure if someone has gotten seriously hurt yet, but from what I’ve heard a couple of my friends had same problems & traded in & reading people complaints have same problem, power train should be recalled. this car is a big headache, that I can’t afford. I feel you need to replace my car
Additional Notes:
Go to step on gas to accelerate my jeep it will limp backwards on speed then all of a sudden take off like a rocket, jerking everybody in the car like g force, jerking head & necks, also driving down the road car has several times shut completely off, having me to pull vehicle over to side of road, & restarting the car.I I’ve had radio system shut completely off by itself for no reason. I have had the vehicle in to shop several times, they put on computer system, to recheck and redo computer, they call me to pick it up next day & still jerking like g- force hesitating & taking off like a rocket, took it back three times they said they put power steering fluid in it, well guess what not fixed. I have less than 30k miles on vehicle, & this has been going on since under 11k miles. Now when you stop and put vehicle in park the vehicle jumps forward & backwards, like you slammed your brakes on, several times my car has almost hit my garage door or in a parking garage the wall, or a parked car, the steering is very loose, & touchy, also noise like clunking in the wheel well, my friend said sounds like the springs. the tie rods & wheel bearings have been checked and are fine, now I’m scared the springs may break & drop the car around the wheels. I don’t drive far my town, is 5 minutes away so like 20 miles when I go out, I’m retired so car is just driven to the store or family’s. Sometimes I’m scared to drive it. My fiancé that just passed away sept 2023, said the jerking g/force is something to do with the drive train, transmission. the car shutting off is a dangerous thing to happen when your driving down the highway. I feel this 2020 jeep has a lot of dangerous complications. I’m not sure if someone has gotten seriously hurt yet, but from what I’ve heard a couple of my friends had same problems & traded in & reading people complaints have same problem, power train should be recalled. this car is a big headache, that I can’t afford. I feel you need to replace my car
Mfg Campaign: 11601115
Recall Date: Jul 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle had strong smell of fuel after short trip. Investigated, found fuel on harness behind engine. Took vehicle to dealership. Dealer found "diagnose hole in fuel supply tube. Damage caused from contacting and rubbing on engine wire harness. Fuel line bundle will need tom be replaced. VEHICLE NOT SAFE TO DRIVE!." There were no warning lamps, messages, or any other signs of a problem except for the smell of fuel. I do have the fuel bundle that was replaced showing the damage, a pinhole. Pictures attached.
Corrective Action:
Vehicle had strong smell of fuel after short trip. Investigated, found fuel on harness behind engine. Took vehicle to dealership. Dealer found "diagnose hole in fuel supply tube. Damage caused from contacting and rubbing on engine wire harness. Fuel line bundle will need tom be replaced. VEHICLE NOT SAFE TO DRIVE!." There were no warning lamps, messages, or any other signs of a problem except for the smell of fuel. I do have the fuel bundle that was replaced showing the damage, a pinhole. Pictures attached.
Additional Notes:
Vehicle had strong smell of fuel after short trip. Investigated, found fuel on harness behind engine. Took vehicle to dealership. Dealer found "diagnose hole in fuel supply tube. Damage caused from contacting and rubbing on engine wire harness. Fuel line bundle will need tom be replaced. VEHICLE NOT SAFE TO DRIVE!." There were no warning lamps, messages, or any other signs of a problem except for the smell of fuel. I do have the fuel bundle that was replaced showing the damage, a pinhole. Pictures attached.
Mfg Campaign: 11586295
Recall Date: May 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Opened the sunroof and it won’t close. Keeps getting jammed and is stuck. Went to two jeep dealers and they said the entire roof needs replaced. No debris was in the way. Not off track. Replacing the whole dang roof. Must be electrical or mechanically broken. Want to warn others and investigate if it’s a common issue.
Corrective Action:
Opened the sunroof and it won’t close. Keeps getting jammed and is stuck. Went to two jeep dealers and they said the entire roof needs replaced. No debris was in the way. Not off track. Replacing the whole dang roof. Must be electrical or mechanically broken. Want to warn others and investigate if it’s a common issue.
Additional Notes:
Opened the sunroof and it won’t close. Keeps getting jammed and is stuck. Went to two jeep dealers and they said the entire roof needs replaced. No debris was in the way. Not off track. Replacing the whole dang roof. Must be electrical or mechanically broken. Want to warn others and investigate if it’s a common issue.
Mfg Campaign: 11576146
Recall Date: Mar 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle randomly stalls out, engine shuts off, while driving. Check engine, service fuel cut-off, parking brake, air bag, ABS, coolant temperature high, service ESC system lights and messages. All of these warnings and messages occurred during the stall out, never before. It's currently in the shop for the third time to figure out the problem and to get it fixed. The vehicle has only been inspected by the dealership/shop currently working on it.
Corrective Action:
Vehicle randomly stalls out, engine shuts off, while driving. Check engine, service fuel cut-off, parking brake, air bag, ABS, coolant temperature high, service ESC system lights and messages. All of these warnings and messages occurred during the stall out, never before. It's currently in the shop for the third time to figure out the problem and to get it fixed. The vehicle has only been inspected by the dealership/shop currently working on it.
Additional Notes:
Vehicle randomly stalls out, engine shuts off, while driving. Check engine, service fuel cut-off, parking brake, air bag, ABS, coolant temperature high, service ESC system lights and messages. All of these warnings and messages occurred during the stall out, never before. It's currently in the shop for the third time to figure out the problem and to get it fixed. The vehicle has only been inspected by the dealership/shop currently working on it.
Mfg Campaign: 11556211
Recall Date: Nov 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle randomly stalls out, engine shuts off, while driving. Check engine, service fuel cut-off, parking brake, air bag, ABS, coolant temperature high, service ESC system lights and messages. All of these warnings and messages occurred during the stall out, never before. It's currently in the shop for the third time to figure out the problem and to get it fixed. The vehicle has only been inspected by the dealership/shop currently working on it.
Corrective Action:
Vehicle randomly stalls out, engine shuts off, while driving. Check engine, service fuel cut-off, parking brake, air bag, ABS, coolant temperature high, service ESC system lights and messages. All of these warnings and messages occurred during the stall out, never before. It's currently in the shop for the third time to figure out the problem and to get it fixed. The vehicle has only been inspected by the dealership/shop currently working on it.
Additional Notes:
Vehicle randomly stalls out, engine shuts off, while driving. Check engine, service fuel cut-off, parking brake, air bag, ABS, coolant temperature high, service ESC system lights and messages. All of these warnings and messages occurred during the stall out, never before. It's currently in the shop for the third time to figure out the problem and to get it fixed. The vehicle has only been inspected by the dealership/shop currently working on it.
Mfg Campaign: 11556211
Recall Date: Nov 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle randomly stalls out, engine shuts off, while driving. Check engine, service fuel cut-off, parking brake, air bag, ABS, coolant temperature high, service ESC system lights and messages. All of these warnings and messages occurred during the stall out, never before. It's currently in the shop for the third time to figure out the problem and to get it fixed. The vehicle has only been inspected by the dealership/shop currently working on it.
Corrective Action:
Vehicle randomly stalls out, engine shuts off, while driving. Check engine, service fuel cut-off, parking brake, air bag, ABS, coolant temperature high, service ESC system lights and messages. All of these warnings and messages occurred during the stall out, never before. It's currently in the shop for the third time to figure out the problem and to get it fixed. The vehicle has only been inspected by the dealership/shop currently working on it.
Additional Notes:
Vehicle randomly stalls out, engine shuts off, while driving. Check engine, service fuel cut-off, parking brake, air bag, ABS, coolant temperature high, service ESC system lights and messages. All of these warnings and messages occurred during the stall out, never before. It's currently in the shop for the third time to figure out the problem and to get it fixed. The vehicle has only been inspected by the dealership/shop currently working on it.
Mfg Campaign: 11556211
Recall Date: Nov 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNKNOWN- When phone is connected to car and navigation is used the screen in car freezes, lags and turns the radio off and on. It happens too many times to keep count as I drive for a living. I took my jeep into the dealership to address the problem and get it fixed. The dealership told me they are aware of the problem. They had already tried to fix the problem on several jeeps, and they were brought back with the same complaint. They weren't going to waste their time or money trying to fix the problem on any of the jeeps until they knew exactly what the problem was and how to fix it. I was told they couldn't do anything for me. That when the problem is occurring, I should get a video of it happening and bring it to them so they can try to figure out what the problem is. The problem is I'm driving when the problem occurs, so I can't safely record it happening.
Corrective Action:
UNKNOWN- When phone is connected to car and navigation is used the screen in car freezes, lags and turns the radio off and on. It happens too many times to keep count as I drive for a living. I took my jeep into the dealership to address the problem and get it fixed. The dealership told me they are aware of the problem. They had already tried to fix the problem on several jeeps, and they were brought back with the same complaint. They weren't going to waste their time or money trying to fix the problem on any of the jeeps until they knew exactly what the problem was and how to fix it. I was told they couldn't do anything for me. That when the problem is occurring, I should get a video of it happening and bring it to them so they can try to figure out what the problem is. The problem is I'm driving when the problem occurs, so I can't safely record it happening.
Additional Notes:
UNKNOWN- When phone is connected to car and navigation is used the screen in car freezes, lags and turns the radio off and on. It happens too many times to keep count as I drive for a living. I took my jeep into the dealership to address the problem and get it fixed. The dealership told me they are aware of the problem. They had already tried to fix the problem on several jeeps, and they were brought back with the same complaint. They weren't going to waste their time or money trying to fix the problem on any of the jeeps until they knew exactly what the problem was and how to fix it. I was told they couldn't do anything for me. That when the problem is occurring, I should get a video of it happening and bring it to them so they can try to figure out what the problem is. The problem is I'm driving when the problem occurs, so I can't safely record it happening.
Mfg Campaign: 11541325
Recall Date: Aug 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
The driver side seat belt doesn’t lock in place when trying to put it on.
Corrective Action:
The driver side seat belt doesn’t lock in place when trying to put it on.
Additional Notes:
The driver side seat belt doesn’t lock in place when trying to put it on.
Mfg Campaign: 11538154
Recall Date: Aug 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
As of May 5, 2023 vehicle begin to jump when pushing on the gas as though there was bad fuel or a misfire. Reported to the dealership as soon as I had an appointment on May 15 due to no errors on the computer they were not able to diagnose Without a code Was advised to continue driving car as there was nothing happening on their end. On July 20, 2023 the vehicle turned off while driving and stepping on the gas the vehicle then turned on with lights. I had never seen before and then pulled over to check on overheating which there was none turned off the car, and turned back on, proceeded to a auto parts store where they had an OBD two reader for codes P2122 & U1400 were reported multiple times at a severity level three. Vehicle is currently at the dealership where the mechanic reset the codes and doesn’t know how to get them back. Vehicle continues to jump when pushing on gas.
Corrective Action:
As of May 5, 2023 vehicle begin to jump when pushing on the gas as though there was bad fuel or a misfire. Reported to the dealership as soon as I had an appointment on May 15 due to no errors on the computer they were not able to diagnose Without a code Was advised to continue driving car as there was nothing happening on their end. On July 20, 2023 the vehicle turned off while driving and stepping on the gas the vehicle then turned on with lights. I had never seen before and then pulled over to check on overheating which there was none turned off the car, and turned back on, proceeded to a auto parts store where they had an OBD two reader for codes P2122 & U1400 were reported multiple times at a severity level three. Vehicle is currently at the dealership where the mechanic reset the codes and doesn’t know how to get them back. Vehicle continues to jump when pushing on gas.
Additional Notes:
As of May 5, 2023 vehicle begin to jump when pushing on the gas as though there was bad fuel or a misfire. Reported to the dealership as soon as I had an appointment on May 15 due to no errors on the computer they were not able to diagnose Without a code Was advised to continue driving car as there was nothing happening on their end. On July 20, 2023 the vehicle turned off while driving and stepping on the gas the vehicle then turned on with lights. I had never seen before and then pulled over to check on overheating which there was none turned off the car, and turned back on, proceeded to a auto parts store where they had an OBD two reader for codes P2122 & U1400 were reported multiple times at a severity level three. Vehicle is currently at the dealership where the mechanic reset the codes and doesn’t know how to get them back. Vehicle continues to jump when pushing on gas.
Mfg Campaign: 11533966
Recall Date: Jul 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
As of May 5, 2023 vehicle begin to jump when pushing on the gas as though there was bad fuel or a misfire. Reported to the dealership as soon as I had an appointment on May 15 due to no errors on the computer they were not able to diagnose Without a code Was advised to continue driving car as there was nothing happening on their end. On July 20, 2023 the vehicle turned off while driving and stepping on the gas the vehicle then turned on with lights. I had never seen before and then pulled over to check on overheating which there was none turned off the car, and turned back on, proceeded to a auto parts store where they had an OBD two reader for codes P2122 & U1400 were reported multiple times at a severity level three. Vehicle is currently at the dealership where the mechanic reset the codes and doesn’t know how to get them back. Vehicle continues to jump when pushing on gas.
Corrective Action:
As of May 5, 2023 vehicle begin to jump when pushing on the gas as though there was bad fuel or a misfire. Reported to the dealership as soon as I had an appointment on May 15 due to no errors on the computer they were not able to diagnose Without a code Was advised to continue driving car as there was nothing happening on their end. On July 20, 2023 the vehicle turned off while driving and stepping on the gas the vehicle then turned on with lights. I had never seen before and then pulled over to check on overheating which there was none turned off the car, and turned back on, proceeded to a auto parts store where they had an OBD two reader for codes P2122 & U1400 were reported multiple times at a severity level three. Vehicle is currently at the dealership where the mechanic reset the codes and doesn’t know how to get them back. Vehicle continues to jump when pushing on gas.
Additional Notes:
As of May 5, 2023 vehicle begin to jump when pushing on the gas as though there was bad fuel or a misfire. Reported to the dealership as soon as I had an appointment on May 15 due to no errors on the computer they were not able to diagnose Without a code Was advised to continue driving car as there was nothing happening on their end. On July 20, 2023 the vehicle turned off while driving and stepping on the gas the vehicle then turned on with lights. I had never seen before and then pulled over to check on overheating which there was none turned off the car, and turned back on, proceeded to a auto parts store where they had an OBD two reader for codes P2122 & U1400 were reported multiple times at a severity level three. Vehicle is currently at the dealership where the mechanic reset the codes and doesn’t know how to get them back. Vehicle continues to jump when pushing on gas.
Mfg Campaign: 11533966
Recall Date: Jul 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving my 2020 Jeep Renegade it will just shut itself down with no warning. I was on the freeway going 60 mph when the car just shut off causing me to have to pull over on the side of the freeway (which is illegal) and then having to restart the car - this happened 6 times in a matter of 24 hours causing me to have to bring my Jeep to the dealership. I was told that there are more electrical issues that will nee dot be addressed but that the main reason for the shut off weas due to not enough oil in the car even though I just had an oil change and was not due for some time. Why would the car just shut off with no warnings? At least a low oil level light would be better than just shutting down.
Corrective Action:
While driving my 2020 Jeep Renegade it will just shut itself down with no warning. I was on the freeway going 60 mph when the car just shut off causing me to have to pull over on the side of the freeway (which is illegal) and then having to restart the car - this happened 6 times in a matter of 24 hours causing me to have to bring my Jeep to the dealership. I was told that there are more electrical issues that will nee dot be addressed but that the main reason for the shut off weas due to not enough oil in the car even though I just had an oil change and was not due for some time. Why would the car just shut off with no warnings? At least a low oil level light would be better than just shutting down.
Additional Notes:
While driving my 2020 Jeep Renegade it will just shut itself down with no warning. I was on the freeway going 60 mph when the car just shut off causing me to have to pull over on the side of the freeway (which is illegal) and then having to restart the car - this happened 6 times in a matter of 24 hours causing me to have to bring my Jeep to the dealership. I was told that there are more electrical issues that will nee dot be addressed but that the main reason for the shut off weas due to not enough oil in the car even though I just had an oil change and was not due for some time. Why would the car just shut off with no warnings? At least a low oil level light would be better than just shutting down.
Mfg Campaign: 11530419
Recall Date: Jul 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving my 2020 Jeep Renegade it will just shut itself down with no warning. I was on the freeway going 60 mph when the car just shut off causing me to have to pull over on the side of the freeway (which is illegal) and then having to restart the car - this happened 6 times in a matter of 24 hours causing me to have to bring my Jeep to the dealership. I was told that there are more electrical issues that will nee dot be addressed but that the main reason for the shut off weas due to not enough oil in the car even though I just had an oil change and was not due for some time. Why would the car just shut off with no warnings? At least a low oil level light would be better than just shutting down.
Corrective Action:
While driving my 2020 Jeep Renegade it will just shut itself down with no warning. I was on the freeway going 60 mph when the car just shut off causing me to have to pull over on the side of the freeway (which is illegal) and then having to restart the car - this happened 6 times in a matter of 24 hours causing me to have to bring my Jeep to the dealership. I was told that there are more electrical issues that will nee dot be addressed but that the main reason for the shut off weas due to not enough oil in the car even though I just had an oil change and was not due for some time. Why would the car just shut off with no warnings? At least a low oil level light would be better than just shutting down.
Additional Notes:
While driving my 2020 Jeep Renegade it will just shut itself down with no warning. I was on the freeway going 60 mph when the car just shut off causing me to have to pull over on the side of the freeway (which is illegal) and then having to restart the car - this happened 6 times in a matter of 24 hours causing me to have to bring my Jeep to the dealership. I was told that there are more electrical issues that will nee dot be addressed but that the main reason for the shut off weas due to not enough oil in the car even though I just had an oil change and was not due for some time. Why would the car just shut off with no warnings? At least a low oil level light would be better than just shutting down.
Mfg Campaign: 11530419
Recall Date: Jul 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving my 2020 Jeep Renegade it will just shut itself down with no warning. I was on the freeway going 60 mph when the car just shut off causing me to have to pull over on the side of the freeway (which is illegal) and then having to restart the car - this happened 6 times in a matter of 24 hours causing me to have to bring my Jeep to the dealership. I was told that there are more electrical issues that will nee dot be addressed but that the main reason for the shut off weas due to not enough oil in the car even though I just had an oil change and was not due for some time. Why would the car just shut off with no warnings? At least a low oil level light would be better than just shutting down.
Corrective Action:
While driving my 2020 Jeep Renegade it will just shut itself down with no warning. I was on the freeway going 60 mph when the car just shut off causing me to have to pull over on the side of the freeway (which is illegal) and then having to restart the car - this happened 6 times in a matter of 24 hours causing me to have to bring my Jeep to the dealership. I was told that there are more electrical issues that will nee dot be addressed but that the main reason for the shut off weas due to not enough oil in the car even though I just had an oil change and was not due for some time. Why would the car just shut off with no warnings? At least a low oil level light would be better than just shutting down.
Additional Notes:
While driving my 2020 Jeep Renegade it will just shut itself down with no warning. I was on the freeway going 60 mph when the car just shut off causing me to have to pull over on the side of the freeway (which is illegal) and then having to restart the car - this happened 6 times in a matter of 24 hours causing me to have to bring my Jeep to the dealership. I was told that there are more electrical issues that will nee dot be addressed but that the main reason for the shut off weas due to not enough oil in the car even though I just had an oil change and was not due for some time. Why would the car just shut off with no warnings? At least a low oil level light would be better than just shutting down.
Mfg Campaign: 11530419
Recall Date: Jul 5, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025