Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 82B
Recall Date: Jul 3, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Renegade and Fiat 500X vehicles. The right rear brake caliper could have been fractured during the casting process.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE8
Recall Date: Dec 19, 2019
Consumer Complaints
80 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine stalled in much the same way as numerous other owners are describing on this forum. It happened on the freeway at 70mph in cruise control. Engine instantly killed, NO check engine light, dealership ran codes and found no errors. Very dangerous. Can Stellantis please diagnose this and get a recall. I don't trust this car and stopped driving it.
Corrective Action:
Engine stalled in much the same way as numerous other owners are describing on this forum. It happened on the freeway at 70mph in cruise control. Engine instantly killed, NO check engine light, dealership ran codes and found no errors. Very dangerous. Can Stellantis please diagnose this and get a recall. I don't trust this car and stopped driving it.
Additional Notes:
Engine stalled in much the same way as numerous other owners are describing on this forum. It happened on the freeway at 70mph in cruise control. Engine instantly killed, NO check engine light, dealership ran codes and found no errors. Very dangerous. Can Stellantis please diagnose this and get a recall. I don't trust this car and stopped driving it.
Mfg Campaign: 11674750
Recall Date: Jul 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Radio needed replacement, transmission was replaced under lease contract, Rack & Pinion replaced, Steering & Suspension R/F Axle replacement needs to be done, part is on back order until September 2025-This is very dangerous. There should be recalls on the above is the part is on back order there are many issues with this these parts. This car has too many issues its only a 2020.
Corrective Action:
Radio needed replacement, transmission was replaced under lease contract, Rack & Pinion replaced, Steering & Suspension R/F Axle replacement needs to be done, part is on back order until September 2025-This is very dangerous. There should be recalls on the above is the part is on back order there are many issues with this these parts. This car has too many issues its only a 2020.
Additional Notes:
Radio needed replacement, transmission was replaced under lease contract, Rack & Pinion replaced, Steering & Suspension R/F Axle replacement needs to be done, part is on back order until September 2025-This is very dangerous. There should be recalls on the above is the part is on back order there are many issues with this these parts. This car has too many issues its only a 2020.
Mfg Campaign: 11673675
Recall Date: Jul 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Radio needed replacement, transmission was replaced under lease contract, Rack & Pinion replaced, Steering & Suspension R/F Axle replacement needs to be done, part is on back order until September 2025-This is very dangerous. There should be recalls on the above is the part is on back order there are many issues with this these parts. This car has too many issues its only a 2020.
Corrective Action:
Radio needed replacement, transmission was replaced under lease contract, Rack & Pinion replaced, Steering & Suspension R/F Axle replacement needs to be done, part is on back order until September 2025-This is very dangerous. There should be recalls on the above is the part is on back order there are many issues with this these parts. This car has too many issues its only a 2020.
Additional Notes:
Radio needed replacement, transmission was replaced under lease contract, Rack & Pinion replaced, Steering & Suspension R/F Axle replacement needs to be done, part is on back order until September 2025-This is very dangerous. There should be recalls on the above is the part is on back order there are many issues with this these parts. This car has too many issues its only a 2020.
Mfg Campaign: 11673675
Recall Date: Jul 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Radio needed replacement, transmission was replaced under lease contract, Rack & Pinion replaced, Steering & Suspension R/F Axle replacement needs to be done, part is on back order until September 2025-This is very dangerous. There should be recalls on the above is the part is on back order there are many issues with this these parts. This car has too many issues its only a 2020.
Corrective Action:
Radio needed replacement, transmission was replaced under lease contract, Rack & Pinion replaced, Steering & Suspension R/F Axle replacement needs to be done, part is on back order until September 2025-This is very dangerous. There should be recalls on the above is the part is on back order there are many issues with this these parts. This car has too many issues its only a 2020.
Additional Notes:
Radio needed replacement, transmission was replaced under lease contract, Rack & Pinion replaced, Steering & Suspension R/F Axle replacement needs to be done, part is on back order until September 2025-This is very dangerous. There should be recalls on the above is the part is on back order there are many issues with this these parts. This car has too many issues its only a 2020.
Mfg Campaign: 11673675
Recall Date: Jul 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The uconnect screen is black, therefore I can use backup camera and see anything on the screen.
Corrective Action:
The uconnect screen is black, therefore I can use backup camera and see anything on the screen.
Additional Notes:
The uconnect screen is black, therefore I can use backup camera and see anything on the screen.
Mfg Campaign: 11668971
Recall Date: Jun 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The uconnect screen is black, therefore I can use backup camera and see anything on the screen.
Corrective Action:
The uconnect screen is black, therefore I can use backup camera and see anything on the screen.
Additional Notes:
The uconnect screen is black, therefore I can use backup camera and see anything on the screen.
Mfg Campaign: 11668971
Recall Date: Jun 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The forward screen which displays the backup camera has failed. It sound it’s like it is a common issue but unfortunately changing just the screen is unavailable so the entire unit must be changed for over $1000.
Corrective Action:
The forward screen which displays the backup camera has failed. It sound it’s like it is a common issue but unfortunately changing just the screen is unavailable so the entire unit must be changed for over $1000.
Additional Notes:
The forward screen which displays the backup camera has failed. It sound it’s like it is a common issue but unfortunately changing just the screen is unavailable so the entire unit must be changed for over $1000.
Mfg Campaign: 11656181
Recall Date: Apr 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Jeep Renegade. The contact stated that while starting the vehicle, there was dark smoke coming from the exhaust pipe. The contact stated that the vehicle would stall and shut off after being shifted into drive. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the compression in the engine was low, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 80,000.
Corrective Action:
The contact owns a 2020 Jeep Renegade. The contact stated that while starting the vehicle, there was dark smoke coming from the exhaust pipe. The contact stated that the vehicle would stall and shut off after being shifted into drive. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the compression in the engine was low, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 80,000.
Additional Notes:
The contact owns a 2020 Jeep Renegade. The contact stated that while starting the vehicle, there was dark smoke coming from the exhaust pipe. The contact stated that the vehicle would stall and shut off after being shifted into drive. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the compression in the engine was low, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 80,000.
Mfg Campaign: 11636345
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2020 Jeep Renegade. The contact stated that while operating the vehicle, the rear passenger’s side window exterior weather strip failed and caused rainwater to enter the vehicle while driving. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2020 Jeep Renegade. The contact stated that while operating the vehicle, the rear passenger’s side window exterior weather strip failed and caused rainwater to enter the vehicle while driving. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2020 Jeep Renegade. The contact stated that while operating the vehicle, the rear passenger’s side window exterior weather strip failed and caused rainwater to enter the vehicle while driving. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 50,000.
Mfg Campaign: 11631400
Recall Date: Dec 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle stopped dead went into park. All lights came on of temperature control throttle without any warning of check engine prior to I was in busy traffic and having to get towed to the dealership now the dealership doesn’t know what’s wrong with it and I’m without a vehicle.
Corrective Action:
Vehicle stopped dead went into park. All lights came on of temperature control throttle without any warning of check engine prior to I was in busy traffic and having to get towed to the dealership now the dealership doesn’t know what’s wrong with it and I’m without a vehicle.
Additional Notes:
Vehicle stopped dead went into park. All lights came on of temperature control throttle without any warning of check engine prior to I was in busy traffic and having to get towed to the dealership now the dealership doesn’t know what’s wrong with it and I’m without a vehicle.
Mfg Campaign: 11628957
Recall Date: Dec 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle stopped dead went into park. All lights came on of temperature control throttle without any warning of check engine prior to I was in busy traffic and having to get towed to the dealership now the dealership doesn’t know what’s wrong with it and I’m without a vehicle.
Corrective Action:
Vehicle stopped dead went into park. All lights came on of temperature control throttle without any warning of check engine prior to I was in busy traffic and having to get towed to the dealership now the dealership doesn’t know what’s wrong with it and I’m without a vehicle.
Additional Notes:
Vehicle stopped dead went into park. All lights came on of temperature control throttle without any warning of check engine prior to I was in busy traffic and having to get towed to the dealership now the dealership doesn’t know what’s wrong with it and I’m without a vehicle.
Mfg Campaign: 11628957
Recall Date: Dec 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car system simply failed in the middle the road while driving. I had More than enough gas as well as great battery in the car. My car would not turn over to completely start but will turn on just to have a battery use. During my car stopping in the middle of the street many cars almost rammed into the back of me because i could Not get the car to turn on or move. Following this a tow truck by AAA came to get my car and tow it to Jeep dodge and ram in Greensboro, NC where it was then inspected and stated that it has a fuel pump failure which is heartbreaking because i have Had the car for only 4-4 1/2 years. With amazing maintenance on it
Corrective Action:
My car system simply failed in the middle the road while driving. I had More than enough gas as well as great battery in the car. My car would not turn over to completely start but will turn on just to have a battery use. During my car stopping in the middle of the street many cars almost rammed into the back of me because i could Not get the car to turn on or move. Following this a tow truck by AAA came to get my car and tow it to Jeep dodge and ram in Greensboro, NC where it was then inspected and stated that it has a fuel pump failure which is heartbreaking because i have Had the car for only 4-4 1/2 years. With amazing maintenance on it
Additional Notes:
My car system simply failed in the middle the road while driving. I had More than enough gas as well as great battery in the car. My car would not turn over to completely start but will turn on just to have a battery use. During my car stopping in the middle of the street many cars almost rammed into the back of me because i could Not get the car to turn on or move. Following this a tow truck by AAA came to get my car and tow it to Jeep dodge and ram in Greensboro, NC where it was then inspected and stated that it has a fuel pump failure which is heartbreaking because i have Had the car for only 4-4 1/2 years. With amazing maintenance on it
Mfg Campaign: 11627478
Recall Date: Nov 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The screen began glitching for a week. By the end of the week, the middle of the screen turn back. It is a hazard when reversing as you cannot see pedestrians or how far objects are due to the blackout. Moreover, when using navigation, the road for traffic is not visible so it is a safety hazard. It was review at a Jeep dealership after I took my car in for a recall. My vehicle is ready for inspection and it has not been reviewed by insurance or police.
Corrective Action:
The screen began glitching for a week. By the end of the week, the middle of the screen turn back. It is a hazard when reversing as you cannot see pedestrians or how far objects are due to the blackout. Moreover, when using navigation, the road for traffic is not visible so it is a safety hazard. It was review at a Jeep dealership after I took my car in for a recall. My vehicle is ready for inspection and it has not been reviewed by insurance or police.
Additional Notes:
The screen began glitching for a week. By the end of the week, the middle of the screen turn back. It is a hazard when reversing as you cannot see pedestrians or how far objects are due to the blackout. Moreover, when using navigation, the road for traffic is not visible so it is a safety hazard. It was review at a Jeep dealership after I took my car in for a recall. My vehicle is ready for inspection and it has not been reviewed by insurance or police.
Mfg Campaign: 11626051
Recall Date: Nov 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The screen began glitching for a week. By the end of the week, the middle of the screen turn back. It is a hazard when reversing as you cannot see pedestrians or how far objects are due to the blackout. Moreover, when using navigation, the road for traffic is not visible so it is a safety hazard. It was review at a Jeep dealership after I took my car in for a recall. My vehicle is ready for inspection and it has not been reviewed by insurance or police.
Corrective Action:
The screen began glitching for a week. By the end of the week, the middle of the screen turn back. It is a hazard when reversing as you cannot see pedestrians or how far objects are due to the blackout. Moreover, when using navigation, the road for traffic is not visible so it is a safety hazard. It was review at a Jeep dealership after I took my car in for a recall. My vehicle is ready for inspection and it has not been reviewed by insurance or police.
Additional Notes:
The screen began glitching for a week. By the end of the week, the middle of the screen turn back. It is a hazard when reversing as you cannot see pedestrians or how far objects are due to the blackout. Moreover, when using navigation, the road for traffic is not visible so it is a safety hazard. It was review at a Jeep dealership after I took my car in for a recall. My vehicle is ready for inspection and it has not been reviewed by insurance or police.
Mfg Campaign: 11626051
Recall Date: Nov 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The screen for the back-up camera doesn't work at all. The touch screen still works if you know where everything should be on the display but there's is no visual input at all. Just a black screen. This is exceptionally dangerous in such a large vehicle because backing up without that camera could result in serious injury or death of pedestrians, especially children.
Corrective Action:
The screen for the back-up camera doesn't work at all. The touch screen still works if you know where everything should be on the display but there's is no visual input at all. Just a black screen. This is exceptionally dangerous in such a large vehicle because backing up without that camera could result in serious injury or death of pedestrians, especially children.
Additional Notes:
The screen for the back-up camera doesn't work at all. The touch screen still works if you know where everything should be on the display but there's is no visual input at all. Just a black screen. This is exceptionally dangerous in such a large vehicle because backing up without that camera could result in serious injury or death of pedestrians, especially children.
Mfg Campaign: 11623285
Recall Date: Nov 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2020 Jeep Renegade. The contact stated that while the vehicle was stopped on the expressway for roadway construction, another vehicle rear-ended the rear driver's side. The contact's head and face struck the steering wheel, causing a nosebleed. The vehicle spun and collided with two to three other occupied vehicles; however, the contact did not know if anyone was injured. The air bags did not deploy, and the seat belts failed to restrain the contact and her two minor children, seated in the rear passenger's and driver's side seats. The contact's child, who was sitting in the rear passenger's seat, was thrown into the trunk upon impact. The doors failed to unlock until the fire department arrived. The firefighters opened the door to evacuate the contact and her children. The contact and her children were transported to the hospital by ambulance, where police informed her that the vehicle that rear-ended her was driving at 90-95 MPH. The contact was unaware that police and fire department reports had been filed. The contact had body aches, and bruises on her stomach, legs, and back, and her left pinky was fractured. One of the contact's sons suffered from back and leg pain, while the other had headaches. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The contact later received an email from the dealer stating that the vehicle was included in NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts). The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.
Corrective Action:
The contact owned a 2020 Jeep Renegade. The contact stated that while the vehicle was stopped on the expressway for roadway construction, another vehicle rear-ended the rear driver's side. The contact's head and face struck the steering wheel, causing a nosebleed. The vehicle spun and collided with two to three other occupied vehicles; however, the contact did not know if anyone was injured. The air bags did not deploy, and the seat belts failed to restrain the contact and her two minor children, seated in the rear passenger's and driver's side seats. The contact's child, who was sitting in the rear passenger's seat, was thrown into the trunk upon impact. The doors failed to unlock until the fire department arrived. The firefighters opened the door to evacuate the contact and her children. The contact and her children were transported to the hospital by ambulance, where police informed her that the vehicle that rear-ended her was driving at 90-95 MPH. The contact was unaware that police and fire department reports had been filed. The contact had body aches, and bruises on her stomach, legs, and back, and her left pinky was fractured. One of the contact's sons suffered from back and leg pain, while the other had headaches. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The contact later received an email from the dealer stating that the vehicle was included in NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts). The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.
Additional Notes:
The contact owned a 2020 Jeep Renegade. The contact stated that while the vehicle was stopped on the expressway for roadway construction, another vehicle rear-ended the rear driver's side. The contact's head and face struck the steering wheel, causing a nosebleed. The vehicle spun and collided with two to three other occupied vehicles; however, the contact did not know if anyone was injured. The air bags did not deploy, and the seat belts failed to restrain the contact and her two minor children, seated in the rear passenger's and driver's side seats. The contact's child, who was sitting in the rear passenger's seat, was thrown into the trunk upon impact. The doors failed to unlock until the fire department arrived. The firefighters opened the door to evacuate the contact and her children. The contact and her children were transported to the hospital by ambulance, where police informed her that the vehicle that rear-ended her was driving at 90-95 MPH. The contact was unaware that police and fire department reports had been filed. The contact had body aches, and bruises on her stomach, legs, and back, and her left pinky was fractured. One of the contact's sons suffered from back and leg pain, while the other had headaches. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The contact later received an email from the dealer stating that the vehicle was included in NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts). The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.
Mfg Campaign: 11621883
Recall Date: Oct 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owned a 2020 Jeep Renegade. The contact stated that while the vehicle was stopped on the expressway for roadway construction, another vehicle rear-ended the rear driver's side. The contact's head and face struck the steering wheel, causing a nosebleed. The vehicle spun and collided with two to three other occupied vehicles; however, the contact did not know if anyone was injured. The air bags did not deploy, and the seat belts failed to restrain the contact and her two minor children, seated in the rear passenger's and driver's side seats. The contact's child, who was sitting in the rear passenger's seat, was thrown into the trunk upon impact. The doors failed to unlock until the fire department arrived. The firefighters opened the door to evacuate the contact and her children. The contact and her children were transported to the hospital by ambulance, where police informed her that the vehicle that rear-ended her was driving at 90-95 MPH. The contact was unaware that police and fire department reports had been filed. The contact had body aches, and bruises on her stomach, legs, and back, and her left pinky was fractured. One of the contact's sons suffered from back and leg pain, while the other had headaches. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The contact later received an email from the dealer stating that the vehicle was included in NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts). The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.
Corrective Action:
The contact owned a 2020 Jeep Renegade. The contact stated that while the vehicle was stopped on the expressway for roadway construction, another vehicle rear-ended the rear driver's side. The contact's head and face struck the steering wheel, causing a nosebleed. The vehicle spun and collided with two to three other occupied vehicles; however, the contact did not know if anyone was injured. The air bags did not deploy, and the seat belts failed to restrain the contact and her two minor children, seated in the rear passenger's and driver's side seats. The contact's child, who was sitting in the rear passenger's seat, was thrown into the trunk upon impact. The doors failed to unlock until the fire department arrived. The firefighters opened the door to evacuate the contact and her children. The contact and her children were transported to the hospital by ambulance, where police informed her that the vehicle that rear-ended her was driving at 90-95 MPH. The contact was unaware that police and fire department reports had been filed. The contact had body aches, and bruises on her stomach, legs, and back, and her left pinky was fractured. One of the contact's sons suffered from back and leg pain, while the other had headaches. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The contact later received an email from the dealer stating that the vehicle was included in NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts). The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.
Additional Notes:
The contact owned a 2020 Jeep Renegade. The contact stated that while the vehicle was stopped on the expressway for roadway construction, another vehicle rear-ended the rear driver's side. The contact's head and face struck the steering wheel, causing a nosebleed. The vehicle spun and collided with two to three other occupied vehicles; however, the contact did not know if anyone was injured. The air bags did not deploy, and the seat belts failed to restrain the contact and her two minor children, seated in the rear passenger's and driver's side seats. The contact's child, who was sitting in the rear passenger's seat, was thrown into the trunk upon impact. The doors failed to unlock until the fire department arrived. The firefighters opened the door to evacuate the contact and her children. The contact and her children were transported to the hospital by ambulance, where police informed her that the vehicle that rear-ended her was driving at 90-95 MPH. The contact was unaware that police and fire department reports had been filed. The contact had body aches, and bruises on her stomach, legs, and back, and her left pinky was fractured. One of the contact's sons suffered from back and leg pain, while the other had headaches. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The contact later received an email from the dealer stating that the vehicle was included in NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts). The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.
Mfg Campaign: 11621883
Recall Date: Oct 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving, my radiator cooling fan malfunctioned and a piece broke off. The fan now does not work properly to cool my radiator and the car shakes when I turn on the ac or when I’m at idle.
Corrective Action:
While driving, my radiator cooling fan malfunctioned and a piece broke off. The fan now does not work properly to cool my radiator and the car shakes when I turn on the ac or when I’m at idle.
Additional Notes:
While driving, my radiator cooling fan malfunctioned and a piece broke off. The fan now does not work properly to cool my radiator and the car shakes when I turn on the ac or when I’m at idle.
Mfg Campaign: 11618815
Recall Date: Oct 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The driver side seat belt failed immediately after first impact to concrete barrier on front driver side the vehicle was then forced back across the highway where it hit the concrete barrier on the right side of the vehicle and was then forced back across the highway where the vehicle came to a stop but only after the vehicle hit the first concrete barrier for a second time there was only one wheel/tire left on the jeep the other 3 were broke completely off of the jeep as well as both axles being broke and finally this vehicle comes with a total of seven airbags and after all this not even one of them deployed and as a result my wife was seriously injured there was a police report which reflects my wife was declared not at fault.The vehicle was then towed to crash champions in Nampa Idaho where they figured that there was over $18,000 in damages our insurance company declared it a total loss so when it came time to pay the claim our insurance company was valuing the vehicle way less than it was actually worth and then they said we did not have medical on the policy then they called up Chrysler finance and tried to get them to accept a payout without my knowledge well that didn't work for them then they told Chrysler that I wanted to retain the vehicle which was a lie all I wanted was for someone to come by and inspect the vehicle then they could've done whatever they wanted to with it I've called the numbers in my owners manual opened up a complaint followed up with them for over a year and they never got back to me also I've been back to the dealership 5 times now and finally met the new manager and informed him of the situation and it's very hurtful inside to know that you've been ignored well here we are a little over 18 months now since the crash and the jeep is still sitting in my driveway what else can I say,oh yeah I'M PISSED
Corrective Action:
The driver side seat belt failed immediately after first impact to concrete barrier on front driver side the vehicle was then forced back across the highway where it hit the concrete barrier on the right side of the vehicle and was then forced back across the highway where the vehicle came to a stop but only after the vehicle hit the first concrete barrier for a second time there was only one wheel/tire left on the jeep the other 3 were broke completely off of the jeep as well as both axles being broke and finally this vehicle comes with a total of seven airbags and after all this not even one of them deployed and as a result my wife was seriously injured there was a police report which reflects my wife was declared not at fault.The vehicle was then towed to crash champions in Nampa Idaho where they figured that there was over $18,000 in damages our insurance company declared it a total loss so when it came time to pay the claim our insurance company was valuing the vehicle way less than it was actually worth and then they said we did not have medical on the policy then they called up Chrysler finance and tried to get them to accept a payout without my knowledge well that didn't work for them then they told Chrysler that I wanted to retain the vehicle which was a lie all I wanted was for someone to come by and inspect the vehicle then they could've done whatever they wanted to with it I've called the numbers in my owners manual opened up a complaint followed up with them for over a year and they never got back to me also I've been back to the dealership 5 times now and finally met the new manager and informed him of the situation and it's very hurtful inside to know that you've been ignored well here we are a little over 18 months now since the crash and the jeep is still sitting in my driveway what else can I say,oh yeah I'M PISSED
Additional Notes:
The driver side seat belt failed immediately after first impact to concrete barrier on front driver side the vehicle was then forced back across the highway where it hit the concrete barrier on the right side of the vehicle and was then forced back across the highway where the vehicle came to a stop but only after the vehicle hit the first concrete barrier for a second time there was only one wheel/tire left on the jeep the other 3 were broke completely off of the jeep as well as both axles being broke and finally this vehicle comes with a total of seven airbags and after all this not even one of them deployed and as a result my wife was seriously injured there was a police report which reflects my wife was declared not at fault.The vehicle was then towed to crash champions in Nampa Idaho where they figured that there was over $18,000 in damages our insurance company declared it a total loss so when it came time to pay the claim our insurance company was valuing the vehicle way less than it was actually worth and then they said we did not have medical on the policy then they called up Chrysler finance and tried to get them to accept a payout without my knowledge well that didn't work for them then they told Chrysler that I wanted to retain the vehicle which was a lie all I wanted was for someone to come by and inspect the vehicle then they could've done whatever they wanted to with it I've called the numbers in my owners manual opened up a complaint followed up with them for over a year and they never got back to me also I've been back to the dealership 5 times now and finally met the new manager and informed him of the situation and it's very hurtful inside to know that you've been ignored well here we are a little over 18 months now since the crash and the jeep is still sitting in my driveway what else can I say,oh yeah I'M PISSED
Mfg Campaign: 11618617
Recall Date: Oct 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
The driver side seat belt failed immediately after first impact to concrete barrier on front driver side the vehicle was then forced back across the highway where it hit the concrete barrier on the right side of the vehicle and was then forced back across the highway where the vehicle came to a stop but only after the vehicle hit the first concrete barrier for a second time there was only one wheel/tire left on the jeep the other 3 were broke completely off of the jeep as well as both axles being broke and finally this vehicle comes with a total of seven airbags and after all this not even one of them deployed and as a result my wife was seriously injured there was a police report which reflects my wife was declared not at fault.The vehicle was then towed to crash champions in Nampa Idaho where they figured that there was over $18,000 in damages our insurance company declared it a total loss so when it came time to pay the claim our insurance company was valuing the vehicle way less than it was actually worth and then they said we did not have medical on the policy then they called up Chrysler finance and tried to get them to accept a payout without my knowledge well that didn't work for them then they told Chrysler that I wanted to retain the vehicle which was a lie all I wanted was for someone to come by and inspect the vehicle then they could've done whatever they wanted to with it I've called the numbers in my owners manual opened up a complaint followed up with them for over a year and they never got back to me also I've been back to the dealership 5 times now and finally met the new manager and informed him of the situation and it's very hurtful inside to know that you've been ignored well here we are a little over 18 months now since the crash and the jeep is still sitting in my driveway what else can I say,oh yeah I'M PISSED
Corrective Action:
The driver side seat belt failed immediately after first impact to concrete barrier on front driver side the vehicle was then forced back across the highway where it hit the concrete barrier on the right side of the vehicle and was then forced back across the highway where the vehicle came to a stop but only after the vehicle hit the first concrete barrier for a second time there was only one wheel/tire left on the jeep the other 3 were broke completely off of the jeep as well as both axles being broke and finally this vehicle comes with a total of seven airbags and after all this not even one of them deployed and as a result my wife was seriously injured there was a police report which reflects my wife was declared not at fault.The vehicle was then towed to crash champions in Nampa Idaho where they figured that there was over $18,000 in damages our insurance company declared it a total loss so when it came time to pay the claim our insurance company was valuing the vehicle way less than it was actually worth and then they said we did not have medical on the policy then they called up Chrysler finance and tried to get them to accept a payout without my knowledge well that didn't work for them then they told Chrysler that I wanted to retain the vehicle which was a lie all I wanted was for someone to come by and inspect the vehicle then they could've done whatever they wanted to with it I've called the numbers in my owners manual opened up a complaint followed up with them for over a year and they never got back to me also I've been back to the dealership 5 times now and finally met the new manager and informed him of the situation and it's very hurtful inside to know that you've been ignored well here we are a little over 18 months now since the crash and the jeep is still sitting in my driveway what else can I say,oh yeah I'M PISSED
Additional Notes:
The driver side seat belt failed immediately after first impact to concrete barrier on front driver side the vehicle was then forced back across the highway where it hit the concrete barrier on the right side of the vehicle and was then forced back across the highway where the vehicle came to a stop but only after the vehicle hit the first concrete barrier for a second time there was only one wheel/tire left on the jeep the other 3 were broke completely off of the jeep as well as both axles being broke and finally this vehicle comes with a total of seven airbags and after all this not even one of them deployed and as a result my wife was seriously injured there was a police report which reflects my wife was declared not at fault.The vehicle was then towed to crash champions in Nampa Idaho where they figured that there was over $18,000 in damages our insurance company declared it a total loss so when it came time to pay the claim our insurance company was valuing the vehicle way less than it was actually worth and then they said we did not have medical on the policy then they called up Chrysler finance and tried to get them to accept a payout without my knowledge well that didn't work for them then they told Chrysler that I wanted to retain the vehicle which was a lie all I wanted was for someone to come by and inspect the vehicle then they could've done whatever they wanted to with it I've called the numbers in my owners manual opened up a complaint followed up with them for over a year and they never got back to me also I've been back to the dealership 5 times now and finally met the new manager and informed him of the situation and it's very hurtful inside to know that you've been ignored well here we are a little over 18 months now since the crash and the jeep is still sitting in my driveway what else can I say,oh yeah I'M PISSED
Mfg Campaign: 11618617
Recall Date: Oct 8, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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