Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Consumer Complaints
646 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have had 4 incidents now where I made a right hand turn and the car stalled in the middle of the road. Turned the engine off, attempted to restart. The engine would try to fire, but would take several tries, then would start roughly. Then would run fine.
Corrective Action:
I have had 4 incidents now where I made a right hand turn and the car stalled in the middle of the road. Turned the engine off, attempted to restart. The engine would try to fire, but would take several tries, then would start roughly. Then would run fine.
Additional Notes:
I have had 4 incidents now where I made a right hand turn and the car stalled in the middle of the road. Turned the engine off, attempted to restart. The engine would try to fire, but would take several tries, then would start roughly. Then would run fine.
Mfg Campaign: 11431399
Recall Date: Sep 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Oil level in engine dropped. Then car stalls with no warning. So far dealer is assessing the issue by doing an oil consumption test, but the issue still there without been resolved. Very dangerous problem. Because car stopped on me in middle of highway. This issue has to be looked in to in a bit rush..
Corrective Action:
Oil level in engine dropped. Then car stalls with no warning. So far dealer is assessing the issue by doing an oil consumption test, but the issue still there without been resolved. Very dangerous problem. Because car stopped on me in middle of highway. This issue has to be looked in to in a bit rush..
Additional Notes:
Oil level in engine dropped. Then car stalls with no warning. So far dealer is assessing the issue by doing an oil consumption test, but the issue still there without been resolved. Very dangerous problem. Because car stopped on me in middle of highway. This issue has to be looked in to in a bit rush..
Mfg Campaign: 11429400
Recall Date: Aug 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While going down the highway, the jeep shut down/locked up. The engine was still running, but wouldn't let me turn it off or run anything electrical. Every service light possible came on. In order to get it to turn off, we had to turn off the computer. After that, it had no power whatsoever. The key light was showing. Luckily, I was able to pull over before getting hit. I had both of my kids in the car. I've seen where other people have had this happen. Why has it not been recalled. We're still waiting to find out what the issue is but the mechanic shop is behind due to workers being out with Covid.
Corrective Action:
While going down the highway, the jeep shut down/locked up. The engine was still running, but wouldn't let me turn it off or run anything electrical. Every service light possible came on. In order to get it to turn off, we had to turn off the computer. After that, it had no power whatsoever. The key light was showing. Luckily, I was able to pull over before getting hit. I had both of my kids in the car. I've seen where other people have had this happen. Why has it not been recalled. We're still waiting to find out what the issue is but the mechanic shop is behind due to workers being out with Covid.
Additional Notes:
While going down the highway, the jeep shut down/locked up. The engine was still running, but wouldn't let me turn it off or run anything electrical. Every service light possible came on. In order to get it to turn off, we had to turn off the computer. After that, it had no power whatsoever. The key light was showing. Luckily, I was able to pull over before getting hit. I had both of my kids in the car. I've seen where other people have had this happen. Why has it not been recalled. We're still waiting to find out what the issue is but the mechanic shop is behind due to workers being out with Covid.
Mfg Campaign: 11429132
Recall Date: Aug 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While going down the highway, the jeep shut down/locked up. The engine was still running, but wouldn't let me turn it off or run anything electrical. Every service light possible came on. In order to get it to turn off, we had to turn off the computer. After that, it had no power whatsoever. The key light was showing. Luckily, I was able to pull over before getting hit. I had both of my kids in the car. I've seen where other people have had this happen. Why has it not been recalled. We're still waiting to find out what the issue is but the mechanic shop is behind due to workers being out with Covid.
Corrective Action:
While going down the highway, the jeep shut down/locked up. The engine was still running, but wouldn't let me turn it off or run anything electrical. Every service light possible came on. In order to get it to turn off, we had to turn off the computer. After that, it had no power whatsoever. The key light was showing. Luckily, I was able to pull over before getting hit. I had both of my kids in the car. I've seen where other people have had this happen. Why has it not been recalled. We're still waiting to find out what the issue is but the mechanic shop is behind due to workers being out with Covid.
Additional Notes:
While going down the highway, the jeep shut down/locked up. The engine was still running, but wouldn't let me turn it off or run anything electrical. Every service light possible came on. In order to get it to turn off, we had to turn off the computer. After that, it had no power whatsoever. The key light was showing. Luckily, I was able to pull over before getting hit. I had both of my kids in the car. I've seen where other people have had this happen. Why has it not been recalled. We're still waiting to find out what the issue is but the mechanic shop is behind due to workers being out with Covid.
Mfg Campaign: 11429132
Recall Date: Aug 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While going down the highway, the jeep shut down/locked up. The engine was still running, but wouldn't let me turn it off or run anything electrical. Every service light possible came on. In order to get it to turn off, we had to turn off the computer. After that, it had no power whatsoever. The key light was showing. Luckily, I was able to pull over before getting hit. I had both of my kids in the car. I've seen where other people have had this happen. Why has it not been recalled. We're still waiting to find out what the issue is but the mechanic shop is behind due to workers being out with Covid.
Corrective Action:
While going down the highway, the jeep shut down/locked up. The engine was still running, but wouldn't let me turn it off or run anything electrical. Every service light possible came on. In order to get it to turn off, we had to turn off the computer. After that, it had no power whatsoever. The key light was showing. Luckily, I was able to pull over before getting hit. I had both of my kids in the car. I've seen where other people have had this happen. Why has it not been recalled. We're still waiting to find out what the issue is but the mechanic shop is behind due to workers being out with Covid.
Additional Notes:
While going down the highway, the jeep shut down/locked up. The engine was still running, but wouldn't let me turn it off or run anything electrical. Every service light possible came on. In order to get it to turn off, we had to turn off the computer. After that, it had no power whatsoever. The key light was showing. Luckily, I was able to pull over before getting hit. I had both of my kids in the car. I've seen where other people have had this happen. Why has it not been recalled. We're still waiting to find out what the issue is but the mechanic shop is behind due to workers being out with Covid.
Mfg Campaign: 11429132
Recall Date: Aug 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2018 Jeep Renegade. The contact stated while the vehicle was parked, she smelled a burning odor and noticed dark smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated. The contact stated that as she opened the driver’s side door to exit the vehicle, the engine exploded, and the hood opened and caught on fire. The contact was able to extinguish the fire with assistance. The contact sustained an injury to the ankle but did not seek medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 57,400.
Corrective Action:
The contact owned a 2018 Jeep Renegade. The contact stated while the vehicle was parked, she smelled a burning odor and noticed dark smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated. The contact stated that as she opened the driver’s side door to exit the vehicle, the engine exploded, and the hood opened and caught on fire. The contact was able to extinguish the fire with assistance. The contact sustained an injury to the ankle but did not seek medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 57,400.
Additional Notes:
The contact owned a 2018 Jeep Renegade. The contact stated while the vehicle was parked, she smelled a burning odor and noticed dark smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated. The contact stated that as she opened the driver’s side door to exit the vehicle, the engine exploded, and the hood opened and caught on fire. The contact was able to extinguish the fire with assistance. The contact sustained an injury to the ankle but did not seek medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 57,400.
Mfg Campaign: 11426971
Recall Date: Jul 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owned a 2018 Jeep Renegade. The contact stated while the vehicle was parked, she smelled a burning odor and noticed dark smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated. The contact stated that as she opened the driver’s side door to exit the vehicle, the engine exploded, and the hood opened and caught on fire. The contact was able to extinguish the fire with assistance. The contact sustained an injury to the ankle but did not seek medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 57,400.
Corrective Action:
The contact owned a 2018 Jeep Renegade. The contact stated while the vehicle was parked, she smelled a burning odor and noticed dark smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated. The contact stated that as she opened the driver’s side door to exit the vehicle, the engine exploded, and the hood opened and caught on fire. The contact was able to extinguish the fire with assistance. The contact sustained an injury to the ankle but did not seek medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 57,400.
Additional Notes:
The contact owned a 2018 Jeep Renegade. The contact stated while the vehicle was parked, she smelled a burning odor and noticed dark smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated. The contact stated that as she opened the driver’s side door to exit the vehicle, the engine exploded, and the hood opened and caught on fire. The contact was able to extinguish the fire with assistance. The contact sustained an injury to the ankle but did not seek medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 57,400.
Mfg Campaign: 11426971
Recall Date: Jul 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Renegade touch screen radio that is used for all controls including seat warmers, climate control, rear back up camera, gps ect has had many cases of the factory issued radio screens delaminating causing it to make SOS emergency calls and switching through different touch screen controls due to the delamination of the radio screen at no fault of our own … Tolers Jeep in Morehead City NC has confirmed they have had to replace many radios due to this issue but hasn’t issued any recall for this safety issue on this model… I have now had to resort to keeping the radio turned off to avoid unwanted SOS calls to the local police department and malfunction of the touch screen controls
Corrective Action:
The Renegade touch screen radio that is used for all controls including seat warmers, climate control, rear back up camera, gps ect has had many cases of the factory issued radio screens delaminating causing it to make SOS emergency calls and switching through different touch screen controls due to the delamination of the radio screen at no fault of our own … Tolers Jeep in Morehead City NC has confirmed they have had to replace many radios due to this issue but hasn’t issued any recall for this safety issue on this model… I have now had to resort to keeping the radio turned off to avoid unwanted SOS calls to the local police department and malfunction of the touch screen controls
Additional Notes:
The Renegade touch screen radio that is used for all controls including seat warmers, climate control, rear back up camera, gps ect has had many cases of the factory issued radio screens delaminating causing it to make SOS emergency calls and switching through different touch screen controls due to the delamination of the radio screen at no fault of our own … Tolers Jeep in Morehead City NC has confirmed they have had to replace many radios due to this issue but hasn’t issued any recall for this safety issue on this model… I have now had to resort to keeping the radio turned off to avoid unwanted SOS calls to the local police department and malfunction of the touch screen controls
Mfg Campaign: 11426505
Recall Date: Jul 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
The Renegade touch screen radio that is used for all controls including seat warmers, climate control, rear back up camera, gps ect has had many cases of the factory issued radio screens delaminating causing it to make SOS emergency calls and switching through different touch screen controls due to the delamination of the radio screen at no fault of our own … Tolers Jeep in Morehead City NC has confirmed they have had to replace many radios due to this issue but hasn’t issued any recall for this safety issue on this model… I have now had to resort to keeping the radio turned off to avoid unwanted SOS calls to the local police department and malfunction of the touch screen controls
Corrective Action:
The Renegade touch screen radio that is used for all controls including seat warmers, climate control, rear back up camera, gps ect has had many cases of the factory issued radio screens delaminating causing it to make SOS emergency calls and switching through different touch screen controls due to the delamination of the radio screen at no fault of our own … Tolers Jeep in Morehead City NC has confirmed they have had to replace many radios due to this issue but hasn’t issued any recall for this safety issue on this model… I have now had to resort to keeping the radio turned off to avoid unwanted SOS calls to the local police department and malfunction of the touch screen controls
Additional Notes:
The Renegade touch screen radio that is used for all controls including seat warmers, climate control, rear back up camera, gps ect has had many cases of the factory issued radio screens delaminating causing it to make SOS emergency calls and switching through different touch screen controls due to the delamination of the radio screen at no fault of our own … Tolers Jeep in Morehead City NC has confirmed they have had to replace many radios due to this issue but hasn’t issued any recall for this safety issue on this model… I have now had to resort to keeping the radio turned off to avoid unwanted SOS calls to the local police department and malfunction of the touch screen controls
Mfg Campaign: 11426505
Recall Date: Jul 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle randomly shuts off/stalls while driving. Has happened on the highway at highway speeds, trying to pass another vehicle or simply while barely accelerating to merge. First few times transmission warning light came on, then change oil light came on. Last few times, engine just simply shuts off, speedometer slowly declines and there is no power. Pull over to shoulder, then message says vehicle must be in park before shifting to another gear, then says push brake pedal & push start. This happened several times while out of state, on vacation. Took it to the nearest dealership after having to spend extra money on a hotel room for 2 nights that I did not plan for, because this happened the evening before a holiday so I had to wait the extra day for the dealership to open. They found a code on the transmission, and also the fluid was a quart low. they cleared the code, filled the fluid, and I also had them change the oil as a precaution. Left the dealership, drove approximately 150 miles, and vehicle shut down on interstate again, 3 more times. Had to spend another night in a hotel, the closest dealership said couldn't look at vehicle until following week, so I drove back to the previous dealership where they couldn't find anything or couldn't duplicate the issue. Next day they found debris in pan so said Chrysler said to change transmission. Had to leave vehicle in Colorado, got rental to return home. Picked up vehicle 10 days later, driving home, vehicle did same thing again, 3 times. Drove remaining way home slowly, with breaks every 50-75 miles so issue wouldn't keep happening, vehicle is currently at local dealership and they (once again) cannot duplicate issue or find anything wrong. This is obviously an issue, I've seen several complaints about the stalling/shutting down. This is dangerous, as it happens on the interstate and could cause serious injury or death. Fiat/Chrysler does not seem to be concerned about that.
Corrective Action:
Vehicle randomly shuts off/stalls while driving. Has happened on the highway at highway speeds, trying to pass another vehicle or simply while barely accelerating to merge. First few times transmission warning light came on, then change oil light came on. Last few times, engine just simply shuts off, speedometer slowly declines and there is no power. Pull over to shoulder, then message says vehicle must be in park before shifting to another gear, then says push brake pedal & push start. This happened several times while out of state, on vacation. Took it to the nearest dealership after having to spend extra money on a hotel room for 2 nights that I did not plan for, because this happened the evening before a holiday so I had to wait the extra day for the dealership to open. They found a code on the transmission, and also the fluid was a quart low. they cleared the code, filled the fluid, and I also had them change the oil as a precaution. Left the dealership, drove approximately 150 miles, and vehicle shut down on interstate again, 3 more times. Had to spend another night in a hotel, the closest dealership said couldn't look at vehicle until following week, so I drove back to the previous dealership where they couldn't find anything or couldn't duplicate the issue. Next day they found debris in pan so said Chrysler said to change transmission. Had to leave vehicle in Colorado, got rental to return home. Picked up vehicle 10 days later, driving home, vehicle did same thing again, 3 times. Drove remaining way home slowly, with breaks every 50-75 miles so issue wouldn't keep happening, vehicle is currently at local dealership and they (once again) cannot duplicate issue or find anything wrong. This is obviously an issue, I've seen several complaints about the stalling/shutting down. This is dangerous, as it happens on the interstate and could cause serious injury or death. Fiat/Chrysler does not seem to be concerned about that.
Additional Notes:
Vehicle randomly shuts off/stalls while driving. Has happened on the highway at highway speeds, trying to pass another vehicle or simply while barely accelerating to merge. First few times transmission warning light came on, then change oil light came on. Last few times, engine just simply shuts off, speedometer slowly declines and there is no power. Pull over to shoulder, then message says vehicle must be in park before shifting to another gear, then says push brake pedal & push start. This happened several times while out of state, on vacation. Took it to the nearest dealership after having to spend extra money on a hotel room for 2 nights that I did not plan for, because this happened the evening before a holiday so I had to wait the extra day for the dealership to open. They found a code on the transmission, and also the fluid was a quart low. they cleared the code, filled the fluid, and I also had them change the oil as a precaution. Left the dealership, drove approximately 150 miles, and vehicle shut down on interstate again, 3 more times. Had to spend another night in a hotel, the closest dealership said couldn't look at vehicle until following week, so I drove back to the previous dealership where they couldn't find anything or couldn't duplicate the issue. Next day they found debris in pan so said Chrysler said to change transmission. Had to leave vehicle in Colorado, got rental to return home. Picked up vehicle 10 days later, driving home, vehicle did same thing again, 3 times. Drove remaining way home slowly, with breaks every 50-75 miles so issue wouldn't keep happening, vehicle is currently at local dealership and they (once again) cannot duplicate issue or find anything wrong. This is obviously an issue, I've seen several complaints about the stalling/shutting down. This is dangerous, as it happens on the interstate and could cause serious injury or death. Fiat/Chrysler does not seem to be concerned about that.
Mfg Campaign: 11425941
Recall Date: Jul 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle randomly shuts off/stalls while driving. Has happened on the highway at highway speeds, trying to pass another vehicle or simply while barely accelerating to merge. First few times transmission warning light came on, then change oil light came on. Last few times, engine just simply shuts off, speedometer slowly declines and there is no power. Pull over to shoulder, then message says vehicle must be in park before shifting to another gear, then says push brake pedal & push start. This happened several times while out of state, on vacation. Took it to the nearest dealership after having to spend extra money on a hotel room for 2 nights that I did not plan for, because this happened the evening before a holiday so I had to wait the extra day for the dealership to open. They found a code on the transmission, and also the fluid was a quart low. they cleared the code, filled the fluid, and I also had them change the oil as a precaution. Left the dealership, drove approximately 150 miles, and vehicle shut down on interstate again, 3 more times. Had to spend another night in a hotel, the closest dealership said couldn't look at vehicle until following week, so I drove back to the previous dealership where they couldn't find anything or couldn't duplicate the issue. Next day they found debris in pan so said Chrysler said to change transmission. Had to leave vehicle in Colorado, got rental to return home. Picked up vehicle 10 days later, driving home, vehicle did same thing again, 3 times. Drove remaining way home slowly, with breaks every 50-75 miles so issue wouldn't keep happening, vehicle is currently at local dealership and they (once again) cannot duplicate issue or find anything wrong. This is obviously an issue, I've seen several complaints about the stalling/shutting down. This is dangerous, as it happens on the interstate and could cause serious injury or death. Fiat/Chrysler does not seem to be concerned about that.
Corrective Action:
Vehicle randomly shuts off/stalls while driving. Has happened on the highway at highway speeds, trying to pass another vehicle or simply while barely accelerating to merge. First few times transmission warning light came on, then change oil light came on. Last few times, engine just simply shuts off, speedometer slowly declines and there is no power. Pull over to shoulder, then message says vehicle must be in park before shifting to another gear, then says push brake pedal & push start. This happened several times while out of state, on vacation. Took it to the nearest dealership after having to spend extra money on a hotel room for 2 nights that I did not plan for, because this happened the evening before a holiday so I had to wait the extra day for the dealership to open. They found a code on the transmission, and also the fluid was a quart low. they cleared the code, filled the fluid, and I also had them change the oil as a precaution. Left the dealership, drove approximately 150 miles, and vehicle shut down on interstate again, 3 more times. Had to spend another night in a hotel, the closest dealership said couldn't look at vehicle until following week, so I drove back to the previous dealership where they couldn't find anything or couldn't duplicate the issue. Next day they found debris in pan so said Chrysler said to change transmission. Had to leave vehicle in Colorado, got rental to return home. Picked up vehicle 10 days later, driving home, vehicle did same thing again, 3 times. Drove remaining way home slowly, with breaks every 50-75 miles so issue wouldn't keep happening, vehicle is currently at local dealership and they (once again) cannot duplicate issue or find anything wrong. This is obviously an issue, I've seen several complaints about the stalling/shutting down. This is dangerous, as it happens on the interstate and could cause serious injury or death. Fiat/Chrysler does not seem to be concerned about that.
Additional Notes:
Vehicle randomly shuts off/stalls while driving. Has happened on the highway at highway speeds, trying to pass another vehicle or simply while barely accelerating to merge. First few times transmission warning light came on, then change oil light came on. Last few times, engine just simply shuts off, speedometer slowly declines and there is no power. Pull over to shoulder, then message says vehicle must be in park before shifting to another gear, then says push brake pedal & push start. This happened several times while out of state, on vacation. Took it to the nearest dealership after having to spend extra money on a hotel room for 2 nights that I did not plan for, because this happened the evening before a holiday so I had to wait the extra day for the dealership to open. They found a code on the transmission, and also the fluid was a quart low. they cleared the code, filled the fluid, and I also had them change the oil as a precaution. Left the dealership, drove approximately 150 miles, and vehicle shut down on interstate again, 3 more times. Had to spend another night in a hotel, the closest dealership said couldn't look at vehicle until following week, so I drove back to the previous dealership where they couldn't find anything or couldn't duplicate the issue. Next day they found debris in pan so said Chrysler said to change transmission. Had to leave vehicle in Colorado, got rental to return home. Picked up vehicle 10 days later, driving home, vehicle did same thing again, 3 times. Drove remaining way home slowly, with breaks every 50-75 miles so issue wouldn't keep happening, vehicle is currently at local dealership and they (once again) cannot duplicate issue or find anything wrong. This is obviously an issue, I've seen several complaints about the stalling/shutting down. This is dangerous, as it happens on the interstate and could cause serious injury or death. Fiat/Chrysler does not seem to be concerned about that.
Mfg Campaign: 11425941
Recall Date: Jul 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vechile is consuming oil every 1000 miles
Corrective Action:
Vechile is consuming oil every 1000 miles
Additional Notes:
Vechile is consuming oil every 1000 miles
Mfg Campaign: 11424316
Recall Date: Jul 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The engine suddenly shut-off while operating. The engine would not restart. There is a potential risk of causing an serious accident on the road. On the dashboard the key symbol light is on. On Tuesday of this week when called Chrysler's Customer Service and was informed that symbol is error is for the Passive Entry System. This error message prevent the engine from restart. The vehicle was towed to the nearest Jeep Chrysler dealership. Now, 2 days later there is no recall on the passive entry system and now the vehicle needs over $1600 worth of service repairs. They never address why the key symbol is on the car. appears that their an an issue with this and a recall is in order. Also, it may be the recall from 2018 # U87 with the circuit board and electrical.
Corrective Action:
The engine suddenly shut-off while operating. The engine would not restart. There is a potential risk of causing an serious accident on the road. On the dashboard the key symbol light is on. On Tuesday of this week when called Chrysler's Customer Service and was informed that symbol is error is for the Passive Entry System. This error message prevent the engine from restart. The vehicle was towed to the nearest Jeep Chrysler dealership. Now, 2 days later there is no recall on the passive entry system and now the vehicle needs over $1600 worth of service repairs. They never address why the key symbol is on the car. appears that their an an issue with this and a recall is in order. Also, it may be the recall from 2018 # U87 with the circuit board and electrical.
Additional Notes:
The engine suddenly shut-off while operating. The engine would not restart. There is a potential risk of causing an serious accident on the road. On the dashboard the key symbol light is on. On Tuesday of this week when called Chrysler's Customer Service and was informed that symbol is error is for the Passive Entry System. This error message prevent the engine from restart. The vehicle was towed to the nearest Jeep Chrysler dealership. Now, 2 days later there is no recall on the passive entry system and now the vehicle needs over $1600 worth of service repairs. They never address why the key symbol is on the car. appears that their an an issue with this and a recall is in order. Also, it may be the recall from 2018 # U87 with the circuit board and electrical.
Mfg Campaign: 11423960
Recall Date: Jul 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The engine suddenly shut-off while operating. The engine would not restart. There is a potential risk of causing an serious accident on the road. On the dashboard the key symbol light is on. On Tuesday of this week when called Chrysler's Customer Service and was informed that symbol is error is for the Passive Entry System. This error message prevent the engine from restart. The vehicle was towed to the nearest Jeep Chrysler dealership. Now, 2 days later there is no recall on the passive entry system and now the vehicle needs over $1600 worth of service repairs. They never address why the key symbol is on the car. appears that their an an issue with this and a recall is in order. Also, it may be the recall from 2018 # U87 with the circuit board and electrical.
Corrective Action:
The engine suddenly shut-off while operating. The engine would not restart. There is a potential risk of causing an serious accident on the road. On the dashboard the key symbol light is on. On Tuesday of this week when called Chrysler's Customer Service and was informed that symbol is error is for the Passive Entry System. This error message prevent the engine from restart. The vehicle was towed to the nearest Jeep Chrysler dealership. Now, 2 days later there is no recall on the passive entry system and now the vehicle needs over $1600 worth of service repairs. They never address why the key symbol is on the car. appears that their an an issue with this and a recall is in order. Also, it may be the recall from 2018 # U87 with the circuit board and electrical.
Additional Notes:
The engine suddenly shut-off while operating. The engine would not restart. There is a potential risk of causing an serious accident on the road. On the dashboard the key symbol light is on. On Tuesday of this week when called Chrysler's Customer Service and was informed that symbol is error is for the Passive Entry System. This error message prevent the engine from restart. The vehicle was towed to the nearest Jeep Chrysler dealership. Now, 2 days later there is no recall on the passive entry system and now the vehicle needs over $1600 worth of service repairs. They never address why the key symbol is on the car. appears that their an an issue with this and a recall is in order. Also, it may be the recall from 2018 # U87 with the circuit board and electrical.
Mfg Campaign: 11423960
Recall Date: Jul 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I Was in a accident was hit on driver side and none of my airbags deployed
Corrective Action:
I Was in a accident was hit on driver side and none of my airbags deployed
Additional Notes:
I Was in a accident was hit on driver side and none of my airbags deployed
Mfg Campaign: 11422054
Recall Date: Jun 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I Was in a accident was hit on driver side and none of my airbags deployed
Corrective Action:
I Was in a accident was hit on driver side and none of my airbags deployed
Additional Notes:
I Was in a accident was hit on driver side and none of my airbags deployed
Mfg Campaign: 11422054
Recall Date: Jun 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
It is using an enormous amount of oil. When it gets too low, it shuts off. I have been in the middle of a turn or in an intersection when this happens. It had a recall/fix by the manufacturer but it did it again. Back in the shop. I had to put over 4 quarts of oil in it.
Corrective Action:
It is using an enormous amount of oil. When it gets too low, it shuts off. I have been in the middle of a turn or in an intersection when this happens. It had a recall/fix by the manufacturer but it did it again. Back in the shop. I had to put over 4 quarts of oil in it.
Additional Notes:
It is using an enormous amount of oil. When it gets too low, it shuts off. I have been in the middle of a turn or in an intersection when this happens. It had a recall/fix by the manufacturer but it did it again. Back in the shop. I had to put over 4 quarts of oil in it.
Mfg Campaign: 11421664
Recall Date: Jun 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My vehicle has been burning oil and no oil light ever comes on. My vehicle then overheated post 1 week after an oil change and the safety mechanism turned on and shut my vehicle down. The sensor never detected the vehicle was overheating. It went from a "please lower RPM" to shutting down within seconds on the interstate. There are similar recalls on other years of this make and model. It has been burning oil since I bought the vehicle brand new. There is currently 80,000 miles on the car and has never missed an oil change or any service. My safety was put at risk by driving on the interstate and the vehicle completely shutting down going full speed. The vehicle has not been inspected by anyone but the people who have completely oil changes, etc. Never been in an accident. There were no previous warning lights prior to the shut down and overheating. The vehicle had started bogging down before the initial reduce RPM alert came on followed by the shut down seconds later.
Corrective Action:
My vehicle has been burning oil and no oil light ever comes on. My vehicle then overheated post 1 week after an oil change and the safety mechanism turned on and shut my vehicle down. The sensor never detected the vehicle was overheating. It went from a "please lower RPM" to shutting down within seconds on the interstate. There are similar recalls on other years of this make and model. It has been burning oil since I bought the vehicle brand new. There is currently 80,000 miles on the car and has never missed an oil change or any service. My safety was put at risk by driving on the interstate and the vehicle completely shutting down going full speed. The vehicle has not been inspected by anyone but the people who have completely oil changes, etc. Never been in an accident. There were no previous warning lights prior to the shut down and overheating. The vehicle had started bogging down before the initial reduce RPM alert came on followed by the shut down seconds later.
Additional Notes:
My vehicle has been burning oil and no oil light ever comes on. My vehicle then overheated post 1 week after an oil change and the safety mechanism turned on and shut my vehicle down. The sensor never detected the vehicle was overheating. It went from a "please lower RPM" to shutting down within seconds on the interstate. There are similar recalls on other years of this make and model. It has been burning oil since I bought the vehicle brand new. There is currently 80,000 miles on the car and has never missed an oil change or any service. My safety was put at risk by driving on the interstate and the vehicle completely shutting down going full speed. The vehicle has not been inspected by anyone but the people who have completely oil changes, etc. Never been in an accident. There were no previous warning lights prior to the shut down and overheating. The vehicle had started bogging down before the initial reduce RPM alert came on followed by the shut down seconds later.
Mfg Campaign: 11421269
Recall Date: Jun 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Left the store, stopped at a red light, car started acting like it was out of gas and stopped running, no “idiot” lights came on, no check engine nothing, put vehicle in park to restart (said on) and it would jerk like it was out of gas every time fir over 30 minutes I sat at a light and was unable to keep the vehicle started/running. Finally someone offered to push the car and it just started, too it to the dealer and because it was on a Saturday and the service department was closing in 5 minutes they refused to run a diagnostic test it sat there over the weekend and Monday they said that there was nothing wrong and to drive it for 1,500 miles and bring it back in, although car is still acting like it doesn’t want to shift or stay running, they said that because my VIN was not on the recall list they would only fix it if I paid out of pocket for it and the vehicle has less than 35,000 miles on it
Corrective Action:
Left the store, stopped at a red light, car started acting like it was out of gas and stopped running, no “idiot” lights came on, no check engine nothing, put vehicle in park to restart (said on) and it would jerk like it was out of gas every time fir over 30 minutes I sat at a light and was unable to keep the vehicle started/running. Finally someone offered to push the car and it just started, too it to the dealer and because it was on a Saturday and the service department was closing in 5 minutes they refused to run a diagnostic test it sat there over the weekend and Monday they said that there was nothing wrong and to drive it for 1,500 miles and bring it back in, although car is still acting like it doesn’t want to shift or stay running, they said that because my VIN was not on the recall list they would only fix it if I paid out of pocket for it and the vehicle has less than 35,000 miles on it
Additional Notes:
Left the store, stopped at a red light, car started acting like it was out of gas and stopped running, no “idiot” lights came on, no check engine nothing, put vehicle in park to restart (said on) and it would jerk like it was out of gas every time fir over 30 minutes I sat at a light and was unable to keep the vehicle started/running. Finally someone offered to push the car and it just started, too it to the dealer and because it was on a Saturday and the service department was closing in 5 minutes they refused to run a diagnostic test it sat there over the weekend and Monday they said that there was nothing wrong and to drive it for 1,500 miles and bring it back in, although car is still acting like it doesn’t want to shift or stay running, they said that because my VIN was not on the recall list they would only fix it if I paid out of pocket for it and the vehicle has less than 35,000 miles on it
Mfg Campaign: 11420439
Recall Date: Jun 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2018 JEEL RENAGADE 4WD STALLS WHILE DRIVING. FEELS LIKE LOSS OF FUEL PRESSURE AROUND 60 MPH. NO SPEED CONTROL WHILE DECELERATION. WHEN STOPPED THE VEHICLE REQUIRES TO SHIFT TO PARK AND TURN OFF. SOMETIMES WILL AUTOMATICALLY TRY TO RESTART THE ENGINE SEVERAL TIMES. DANGEROUS BECAUSE I WAS DRIVING ON A BUSY HIGHWAY WITH NO ACCELERATION OR DECELERATION.
Corrective Action:
2018 JEEL RENAGADE 4WD STALLS WHILE DRIVING. FEELS LIKE LOSS OF FUEL PRESSURE AROUND 60 MPH. NO SPEED CONTROL WHILE DECELERATION. WHEN STOPPED THE VEHICLE REQUIRES TO SHIFT TO PARK AND TURN OFF. SOMETIMES WILL AUTOMATICALLY TRY TO RESTART THE ENGINE SEVERAL TIMES. DANGEROUS BECAUSE I WAS DRIVING ON A BUSY HIGHWAY WITH NO ACCELERATION OR DECELERATION.
Additional Notes:
2018 JEEL RENAGADE 4WD STALLS WHILE DRIVING. FEELS LIKE LOSS OF FUEL PRESSURE AROUND 60 MPH. NO SPEED CONTROL WHILE DECELERATION. WHEN STOPPED THE VEHICLE REQUIRES TO SHIFT TO PARK AND TURN OFF. SOMETIMES WILL AUTOMATICALLY TRY TO RESTART THE ENGINE SEVERAL TIMES. DANGEROUS BECAUSE I WAS DRIVING ON A BUSY HIGHWAY WITH NO ACCELERATION OR DECELERATION.
Mfg Campaign: 11414347
Recall Date: Apr 28, 2021
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Focus: Lemon Law, Personal Injury
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