Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Renegade vehicles equipped with a 2.4L engine. These vehicles may be equipped with a cracked oil pump housing/balance shaft module (BSM), which can cause the oil pump to fail and the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U18
Recall Date: Feb 22, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Renegade vehicles. Due to a software issue, multiple malfunction indicator lamps may illuminate on the instrument panel when no malfunction exists. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T50
Recall Date: Aug 2, 2017
Consumer Complaints
889 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My engine cooling system is malfunctioning. My safety is at risk and can put others at risk while I am driving because the engine can permanently malfunction I lose control of my car. I have let the dealer at my local center Costa Mesa California Jeep Dealership and the representative did not help with my situation. The dealership installed a new engine due to a recall letter I received for my vehicle. I believe its the dealerships responsibility to fix the engine cooling system problem since they have just replaced a new engine on my vehicle. The problem first appeared since the day I picked up my vehicle from the dealership. I smelled coolant liquid from the first day and advisor just said that its normal to smell coolant because I just got a new engine installed for my vehicle.
Corrective Action:
My engine cooling system is malfunctioning. My safety is at risk and can put others at risk while I am driving because the engine can permanently malfunction I lose control of my car. I have let the dealer at my local center Costa Mesa California Jeep Dealership and the representative did not help with my situation. The dealership installed a new engine due to a recall letter I received for my vehicle. I believe its the dealerships responsibility to fix the engine cooling system problem since they have just replaced a new engine on my vehicle. The problem first appeared since the day I picked up my vehicle from the dealership. I smelled coolant liquid from the first day and advisor just said that its normal to smell coolant because I just got a new engine installed for my vehicle.
Additional Notes:
My engine cooling system is malfunctioning. My safety is at risk and can put others at risk while I am driving because the engine can permanently malfunction I lose control of my car. I have let the dealer at my local center Costa Mesa California Jeep Dealership and the representative did not help with my situation. The dealership installed a new engine due to a recall letter I received for my vehicle. I believe its the dealerships responsibility to fix the engine cooling system problem since they have just replaced a new engine on my vehicle. The problem first appeared since the day I picked up my vehicle from the dealership. I smelled coolant liquid from the first day and advisor just said that its normal to smell coolant because I just got a new engine installed for my vehicle.
Mfg Campaign: 11479777
Recall Date: Aug 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Left Rear Brake Light, Blinker and reverse light stopped working simultaneously. Bulbs replaced, so not operating. Found multiple complaints online and discovered the ground to the tail light was burnt and the board and pigtail connector had to be replaced.
Corrective Action:
Left Rear Brake Light, Blinker and reverse light stopped working simultaneously. Bulbs replaced, so not operating. Found multiple complaints online and discovered the ground to the tail light was burnt and the board and pigtail connector had to be replaced.
Additional Notes:
Left Rear Brake Light, Blinker and reverse light stopped working simultaneously. Bulbs replaced, so not operating. Found multiple complaints online and discovered the ground to the tail light was burnt and the board and pigtail connector had to be replaced.
Mfg Campaign: 11478923
Recall Date: Aug 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Left Rear Brake Light, Blinker and reverse light stopped working simultaneously. Bulbs replaced, so not operating. Found multiple complaints online and discovered the ground to the tail light was burnt and the board and pigtail connector had to be replaced.
Corrective Action:
Left Rear Brake Light, Blinker and reverse light stopped working simultaneously. Bulbs replaced, so not operating. Found multiple complaints online and discovered the ground to the tail light was burnt and the board and pigtail connector had to be replaced.
Additional Notes:
Left Rear Brake Light, Blinker and reverse light stopped working simultaneously. Bulbs replaced, so not operating. Found multiple complaints online and discovered the ground to the tail light was burnt and the board and pigtail connector had to be replaced.
Mfg Campaign: 11478923
Recall Date: Aug 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Jeep was running fine then stopped turned off Vehicle, filled gas tank with $25, went to start Jeep, horn started blaring, panel started lighting up like a Christmas tree. Jeep wouldn't start. Called a tow truck they had to disconnect battery and had my Jeep towed to home. Waiting to take to dealership to see what caused the issue.
Corrective Action:
Jeep was running fine then stopped turned off Vehicle, filled gas tank with $25, went to start Jeep, horn started blaring, panel started lighting up like a Christmas tree. Jeep wouldn't start. Called a tow truck they had to disconnect battery and had my Jeep towed to home. Waiting to take to dealership to see what caused the issue.
Additional Notes:
Jeep was running fine then stopped turned off Vehicle, filled gas tank with $25, went to start Jeep, horn started blaring, panel started lighting up like a Christmas tree. Jeep wouldn't start. Called a tow truck they had to disconnect battery and had my Jeep towed to home. Waiting to take to dealership to see what caused the issue.
Mfg Campaign: 11478535
Recall Date: Aug 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was on the expressway and all of a sudden I couldn’t accelerate. The engine completed died. I just used a little smarts to get off before it completely stopped. No warning lights no warning at all.
Corrective Action:
I was on the expressway and all of a sudden I couldn’t accelerate. The engine completed died. I just used a little smarts to get off before it completely stopped. No warning lights no warning at all.
Additional Notes:
I was on the expressway and all of a sudden I couldn’t accelerate. The engine completed died. I just used a little smarts to get off before it completely stopped. No warning lights no warning at all.
Mfg Campaign: 11477999
Recall Date: Aug 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was on the expressway and all of a sudden I couldn’t accelerate. The engine completed died. I just used a little smarts to get off before it completely stopped. No warning lights no warning at all.
Corrective Action:
I was on the expressway and all of a sudden I couldn’t accelerate. The engine completed died. I just used a little smarts to get off before it completely stopped. No warning lights no warning at all.
Additional Notes:
I was on the expressway and all of a sudden I couldn’t accelerate. The engine completed died. I just used a little smarts to get off before it completely stopped. No warning lights no warning at all.
Mfg Campaign: 11477999
Recall Date: Aug 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The Jeep will not accelerate as expected, it may have to do with the throttle bottle. This lack of acceleration or hesitation while accelerating, can lead to unsafe driving conditions. Under normal driving conditions, I need to be able to accelerate to pass a car, to merge onto the freeway, and be able to handle stop and go traffic without hesitation. I am afraid I may cause an accident if I continue to drive the Jeep. I will be biking as much as possible to avoid driving it in this condition. The dealer performed a diagnostic and admitted there was a problem, but I was told there was no know "fix" for it at the time. No one else has inspected the JEEP. There have been no warning lights at all.
Corrective Action:
The Jeep will not accelerate as expected, it may have to do with the throttle bottle. This lack of acceleration or hesitation while accelerating, can lead to unsafe driving conditions. Under normal driving conditions, I need to be able to accelerate to pass a car, to merge onto the freeway, and be able to handle stop and go traffic without hesitation. I am afraid I may cause an accident if I continue to drive the Jeep. I will be biking as much as possible to avoid driving it in this condition. The dealer performed a diagnostic and admitted there was a problem, but I was told there was no know "fix" for it at the time. No one else has inspected the JEEP. There have been no warning lights at all.
Additional Notes:
The Jeep will not accelerate as expected, it may have to do with the throttle bottle. This lack of acceleration or hesitation while accelerating, can lead to unsafe driving conditions. Under normal driving conditions, I need to be able to accelerate to pass a car, to merge onto the freeway, and be able to handle stop and go traffic without hesitation. I am afraid I may cause an accident if I continue to drive the Jeep. I will be biking as much as possible to avoid driving it in this condition. The dealer performed a diagnostic and admitted there was a problem, but I was told there was no know "fix" for it at the time. No one else has inspected the JEEP. There have been no warning lights at all.
Mfg Campaign: 11476648
Recall Date: Jul 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving at highway speeds on I40 going through New Mexico up a hill with outside temperatures around 100degrees F when the car stopped accelerating. My speed continued decreasing despite me pushing the gas pedal. The engine stalled, the transmission and engine lights appeared on the display. I was able to pull the vehicle over to the side of the road at which point it would start but wouldn’t drive for more than 10-20 seconds without stalling. At one point the car was going in Reverse despite being shifted in D. This happened one other time a couple years ago while driving outside of Estes Park and the Jeep was taken to a local dealer and then to the dealer I purchased from and they were unable to replicate the issue or find a code. They replaced the shifter assembly. I hadn’t driven it in high heat and elevation again until recently.
Corrective Action:
I was driving at highway speeds on I40 going through New Mexico up a hill with outside temperatures around 100degrees F when the car stopped accelerating. My speed continued decreasing despite me pushing the gas pedal. The engine stalled, the transmission and engine lights appeared on the display. I was able to pull the vehicle over to the side of the road at which point it would start but wouldn’t drive for more than 10-20 seconds without stalling. At one point the car was going in Reverse despite being shifted in D. This happened one other time a couple years ago while driving outside of Estes Park and the Jeep was taken to a local dealer and then to the dealer I purchased from and they were unable to replicate the issue or find a code. They replaced the shifter assembly. I hadn’t driven it in high heat and elevation again until recently.
Additional Notes:
I was driving at highway speeds on I40 going through New Mexico up a hill with outside temperatures around 100degrees F when the car stopped accelerating. My speed continued decreasing despite me pushing the gas pedal. The engine stalled, the transmission and engine lights appeared on the display. I was able to pull the vehicle over to the side of the road at which point it would start but wouldn’t drive for more than 10-20 seconds without stalling. At one point the car was going in Reverse despite being shifted in D. This happened one other time a couple years ago while driving outside of Estes Park and the Jeep was taken to a local dealer and then to the dealer I purchased from and they were unable to replicate the issue or find a code. They replaced the shifter assembly. I hadn’t driven it in high heat and elevation again until recently.
Mfg Campaign: 11475741
Recall Date: Jul 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was in aware the driver side door wasn’t completely closed the indicator wasn’t on as I pulled out of a parking lot turning right I guess the door moved enough to set off the indicator and that in turn triggered the electric parking brake and the car locked down as a huge dump truck is coming towards me… I had plenty of space to pull out but when the brakes locked down now I’m stuck with seconds from unpact it takes 9 seconds to deactivate the epb having to be fully stopped push the brake pedal hit the button and wait for it to unlock I had about 4 my only option was to floor it dragging my rear end into the next lane then jump into the left turn lane because there was a semi coming in the other lane…. This accessory almost killed me it’s only a matter of time before people start being killed by a brake that will suddenly lock down for now good reason and in all my research there is no way to disable it from operation now I have flat spots on both my tires
Corrective Action:
I was in aware the driver side door wasn’t completely closed the indicator wasn’t on as I pulled out of a parking lot turning right I guess the door moved enough to set off the indicator and that in turn triggered the electric parking brake and the car locked down as a huge dump truck is coming towards me… I had plenty of space to pull out but when the brakes locked down now I’m stuck with seconds from unpact it takes 9 seconds to deactivate the epb having to be fully stopped push the brake pedal hit the button and wait for it to unlock I had about 4 my only option was to floor it dragging my rear end into the next lane then jump into the left turn lane because there was a semi coming in the other lane…. This accessory almost killed me it’s only a matter of time before people start being killed by a brake that will suddenly lock down for now good reason and in all my research there is no way to disable it from operation now I have flat spots on both my tires
Additional Notes:
I was in aware the driver side door wasn’t completely closed the indicator wasn’t on as I pulled out of a parking lot turning right I guess the door moved enough to set off the indicator and that in turn triggered the electric parking brake and the car locked down as a huge dump truck is coming towards me… I had plenty of space to pull out but when the brakes locked down now I’m stuck with seconds from unpact it takes 9 seconds to deactivate the epb having to be fully stopped push the brake pedal hit the button and wait for it to unlock I had about 4 my only option was to floor it dragging my rear end into the next lane then jump into the left turn lane because there was a semi coming in the other lane…. This accessory almost killed me it’s only a matter of time before people start being killed by a brake that will suddenly lock down for now good reason and in all my research there is no way to disable it from operation now I have flat spots on both my tires
Mfg Campaign: 11474680
Recall Date: Jul 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The Renegade makes a loud noise coming from the rear of the vehicle at about 35 mph and begins to dissipate at around 45 mph when the car is in Drive. If I move the drive selector to manual shifting, the noise goes away for the most part. If I turn OFF the traction control, the noise disappears completely. I'm not real excited about turning off the traction control system as this could enhance the dangers of driving with reduced traction control. This happens without fail.
Corrective Action:
The Renegade makes a loud noise coming from the rear of the vehicle at about 35 mph and begins to dissipate at around 45 mph when the car is in Drive. If I move the drive selector to manual shifting, the noise goes away for the most part. If I turn OFF the traction control, the noise disappears completely. I'm not real excited about turning off the traction control system as this could enhance the dangers of driving with reduced traction control. This happens without fail.
Additional Notes:
The Renegade makes a loud noise coming from the rear of the vehicle at about 35 mph and begins to dissipate at around 45 mph when the car is in Drive. If I move the drive selector to manual shifting, the noise goes away for the most part. If I turn OFF the traction control, the noise disappears completely. I'm not real excited about turning off the traction control system as this could enhance the dangers of driving with reduced traction control. This happens without fail.
Mfg Campaign: 11473066
Recall Date: Jul 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS
Potential Consequences:
The contact owns a 2017 Jeep Renegade. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power with the transmission warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the transmission shift solenoid was faulty. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the VIN was included in Manufacturer Campaign Number: W84 (Power Train Software Update) and advised the contact to take the vehicle to a dealer for a diagnostic test. The failure mileage was 46,339.
Corrective Action:
The contact owns a 2017 Jeep Renegade. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power with the transmission warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the transmission shift solenoid was faulty. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the VIN was included in Manufacturer Campaign Number: W84 (Power Train Software Update) and advised the contact to take the vehicle to a dealer for a diagnostic test. The failure mileage was 46,339.
Additional Notes:
The contact owns a 2017 Jeep Renegade. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power with the transmission warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the transmission shift solenoid was faulty. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the VIN was included in Manufacturer Campaign Number: W84 (Power Train Software Update) and advised the contact to take the vehicle to a dealer for a diagnostic test. The failure mileage was 46,339.
Mfg Campaign: 11471235
Recall Date: Jun 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The hose that holds the widow wiper fluid is made of cheap plastic and has cracked and leaks badly on the drivers side of the passengers section. I found a YouTube video wher the exact same thing happened to someone else car. Same model same problem and can cause other water damage. I have a video.
Corrective Action:
The hose that holds the widow wiper fluid is made of cheap plastic and has cracked and leaks badly on the drivers side of the passengers section. I found a YouTube video wher the exact same thing happened to someone else car. Same model same problem and can cause other water damage. I have a video.
Additional Notes:
The hose that holds the widow wiper fluid is made of cheap plastic and has cracked and leaks badly on the drivers side of the passengers section. I found a YouTube video wher the exact same thing happened to someone else car. Same model same problem and can cause other water damage. I have a video.
Mfg Campaign: 11470095
Recall Date: Jun 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The hose that holds the widow wiper fluid is made of cheap plastic and has cracked and leaks badly on the drivers side of the passengers section. I found a YouTube video wher the exact same thing happened to someone else car. Same model same problem and can cause other water damage. I have a video.
Corrective Action:
The hose that holds the widow wiper fluid is made of cheap plastic and has cracked and leaks badly on the drivers side of the passengers section. I found a YouTube video wher the exact same thing happened to someone else car. Same model same problem and can cause other water damage. I have a video.
Additional Notes:
The hose that holds the widow wiper fluid is made of cheap plastic and has cracked and leaks badly on the drivers side of the passengers section. I found a YouTube video wher the exact same thing happened to someone else car. Same model same problem and can cause other water damage. I have a video.
Mfg Campaign: 11470095
Recall Date: Jun 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Jeep Renegade. The contact stated that the vehicle consumed an excessive amount of engine oil. There was no warning light illuminated. The vehicle was taken to the local dealer three times to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure but provided no additional assistance. The approximate failure mileage was 29,000.
Corrective Action:
The contact owns a 2017 Jeep Renegade. The contact stated that the vehicle consumed an excessive amount of engine oil. There was no warning light illuminated. The vehicle was taken to the local dealer three times to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure but provided no additional assistance. The approximate failure mileage was 29,000.
Additional Notes:
The contact owns a 2017 Jeep Renegade. The contact stated that the vehicle consumed an excessive amount of engine oil. There was no warning light illuminated. The vehicle was taken to the local dealer three times to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure but provided no additional assistance. The approximate failure mileage was 29,000.
Mfg Campaign: 11469296
Recall Date: Jun 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I received a recall notice for engine consuming too much oil at which around the same time I was driving when the engine stalled on me in the middle of the road. I went to the dealer and they mentioned that engine was empty of oil. An oil consumption test was done and yielded normal results according to the dealership. Fresh oil change was given and after 3000 miles, the same problem occurred: engine stalled on me in the middle of the road way before the manufacturer recommended oil change interval. I called FCA Chrysler manufacturer who told me to go to another dealership. I go to another dealership and they said the same thing: oil consumption is normal. Dealer has been overfilling oil to compensate for the oil consumption so that when I return for oil changes or to complain, the oil leves appear to be normal.
Corrective Action:
I received a recall notice for engine consuming too much oil at which around the same time I was driving when the engine stalled on me in the middle of the road. I went to the dealer and they mentioned that engine was empty of oil. An oil consumption test was done and yielded normal results according to the dealership. Fresh oil change was given and after 3000 miles, the same problem occurred: engine stalled on me in the middle of the road way before the manufacturer recommended oil change interval. I called FCA Chrysler manufacturer who told me to go to another dealership. I go to another dealership and they said the same thing: oil consumption is normal. Dealer has been overfilling oil to compensate for the oil consumption so that when I return for oil changes or to complain, the oil leves appear to be normal.
Additional Notes:
I received a recall notice for engine consuming too much oil at which around the same time I was driving when the engine stalled on me in the middle of the road. I went to the dealer and they mentioned that engine was empty of oil. An oil consumption test was done and yielded normal results according to the dealership. Fresh oil change was given and after 3000 miles, the same problem occurred: engine stalled on me in the middle of the road way before the manufacturer recommended oil change interval. I called FCA Chrysler manufacturer who told me to go to another dealership. I go to another dealership and they said the same thing: oil consumption is normal. Dealer has been overfilling oil to compensate for the oil consumption so that when I return for oil changes or to complain, the oil leves appear to be normal.
Mfg Campaign: 11466963
Recall Date: Jun 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Jeep Renegade. The contact stated while driving 30 MPH with the cruise control activated, the vehicle inadvertently slowed down with several unknown warning lights illuminated on the instrument panel. The contact stated that the cruise control disengaged and failed to re-engage. The contact then noticed that none of the electrical features in the vehicle was working. The vehicle was diagnosed by an independent mechanic who stated that the vehicle was having electrical issues. The manufacturer was contacted and confirmed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 17V485000 (Electrical System) however, the VIN was not included in the recall. The contact stated that the manufacturer advised her to contact the NHTSA for assistance. The approximate failure mileage was 93,000.
Corrective Action:
The contact owns a 2017 Jeep Renegade. The contact stated while driving 30 MPH with the cruise control activated, the vehicle inadvertently slowed down with several unknown warning lights illuminated on the instrument panel. The contact stated that the cruise control disengaged and failed to re-engage. The contact then noticed that none of the electrical features in the vehicle was working. The vehicle was diagnosed by an independent mechanic who stated that the vehicle was having electrical issues. The manufacturer was contacted and confirmed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 17V485000 (Electrical System) however, the VIN was not included in the recall. The contact stated that the manufacturer advised her to contact the NHTSA for assistance. The approximate failure mileage was 93,000.
Additional Notes:
The contact owns a 2017 Jeep Renegade. The contact stated while driving 30 MPH with the cruise control activated, the vehicle inadvertently slowed down with several unknown warning lights illuminated on the instrument panel. The contact stated that the cruise control disengaged and failed to re-engage. The contact then noticed that none of the electrical features in the vehicle was working. The vehicle was diagnosed by an independent mechanic who stated that the vehicle was having electrical issues. The manufacturer was contacted and confirmed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 17V485000 (Electrical System) however, the VIN was not included in the recall. The contact stated that the manufacturer advised her to contact the NHTSA for assistance. The approximate failure mileage was 93,000.
Mfg Campaign: 11466983
Recall Date: Jun 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Potential Consequences:
The contact owns a 2017 Jeep Renegade. The contact stated while refueling the vehicle, the nozzle failed to pump gas into the fuel tank. The contact stated upon retrieving the nozzle the contact became aware fractured pieces of the fuel filler neck. The contact stated that the failure recurred several times and became significantly worse. The vehicle was taken to the dealer where it was diagnosed that the fuel line stellar neck housing needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 23,570.
Corrective Action:
The contact owns a 2017 Jeep Renegade. The contact stated while refueling the vehicle, the nozzle failed to pump gas into the fuel tank. The contact stated upon retrieving the nozzle the contact became aware fractured pieces of the fuel filler neck. The contact stated that the failure recurred several times and became significantly worse. The vehicle was taken to the dealer where it was diagnosed that the fuel line stellar neck housing needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 23,570.
Additional Notes:
The contact owns a 2017 Jeep Renegade. The contact stated while refueling the vehicle, the nozzle failed to pump gas into the fuel tank. The contact stated upon retrieving the nozzle the contact became aware fractured pieces of the fuel filler neck. The contact stated that the failure recurred several times and became significantly worse. The vehicle was taken to the dealer where it was diagnosed that the fuel line stellar neck housing needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 23,570.
Mfg Campaign: 11466371
Recall Date: May 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Instrument panel will show various light/warning issues when there is no problem
Corrective Action:
Instrument panel will show various light/warning issues when there is no problem
Additional Notes:
Instrument panel will show various light/warning issues when there is no problem
Mfg Campaign: 11461888
Recall Date: Apr 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR LOST POWER AND ERROR ABOUT PLACE IN PARK, CANT REMEMBER THE EXACT INFO BUT THEN DIDNT WANT TO START WAS DRAGGY.
Corrective Action:
MY CAR LOST POWER AND ERROR ABOUT PLACE IN PARK, CANT REMEMBER THE EXACT INFO BUT THEN DIDNT WANT TO START WAS DRAGGY.
Additional Notes:
MY CAR LOST POWER AND ERROR ABOUT PLACE IN PARK, CANT REMEMBER THE EXACT INFO BUT THEN DIDNT WANT TO START WAS DRAGGY.
Mfg Campaign: 11458933
Recall Date: Mar 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Jeep Renegade. The contact stated that while operating the vehicle, the odor of burning oil was present. The vehicle was taken to the local dealer who diagnosed that the engine oil was extremely low. Oil was added to the engine and it was later discovered that the engine oil had rapidly been consumed. The manufacturer performed an oil consumption test which the vehicle failed. The manufacturer was notified of the failure but no assistance was offered. Also, while driving on the freeway at an undisclosed speed, the vehicle suddenly lost motive power and stalled. The vehicle was towed to the local dealer who replaced the alternator. Also, the vehicle had experienced various intermittent electrical failures where the doors locks, key fob, and instrument cluster would not operate. The vehicle was taken to the local dealer who diagnosed the failure as due to an electrical failure in the entertainment system. The entertainment system was replaced. The failure mileage was 20,000.
Corrective Action:
The contact owns a 2017 Jeep Renegade. The contact stated that while operating the vehicle, the odor of burning oil was present. The vehicle was taken to the local dealer who diagnosed that the engine oil was extremely low. Oil was added to the engine and it was later discovered that the engine oil had rapidly been consumed. The manufacturer performed an oil consumption test which the vehicle failed. The manufacturer was notified of the failure but no assistance was offered. Also, while driving on the freeway at an undisclosed speed, the vehicle suddenly lost motive power and stalled. The vehicle was towed to the local dealer who replaced the alternator. Also, the vehicle had experienced various intermittent electrical failures where the doors locks, key fob, and instrument cluster would not operate. The vehicle was taken to the local dealer who diagnosed the failure as due to an electrical failure in the entertainment system. The entertainment system was replaced. The failure mileage was 20,000.
Additional Notes:
The contact owns a 2017 Jeep Renegade. The contact stated that while operating the vehicle, the odor of burning oil was present. The vehicle was taken to the local dealer who diagnosed that the engine oil was extremely low. Oil was added to the engine and it was later discovered that the engine oil had rapidly been consumed. The manufacturer performed an oil consumption test which the vehicle failed. The manufacturer was notified of the failure but no assistance was offered. Also, while driving on the freeway at an undisclosed speed, the vehicle suddenly lost motive power and stalled. The vehicle was towed to the local dealer who replaced the alternator. Also, the vehicle had experienced various intermittent electrical failures where the doors locks, key fob, and instrument cluster would not operate. The vehicle was taken to the local dealer who diagnosed the failure as due to an electrical failure in the entertainment system. The entertainment system was replaced. The failure mileage was 20,000.
Mfg Campaign: 11455514
Recall Date: Mar 7, 2022
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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