Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Renegade vehicles equipped with a 2.4L engine. These vehicles may be equipped with a cracked oil pump housing/balance shaft module (BSM), which can cause the oil pump to fail and the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U18
Recall Date: Feb 22, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Renegade vehicles. Due to a software issue, multiple malfunction indicator lamps may illuminate on the instrument panel when no malfunction exists. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T50
Recall Date: Aug 2, 2017
Consumer Complaints
889 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car is stalling as I drive. It is completely shutting off. I had recall w84 performed. The problem is believed to be the recall UB2. This has been confirmed by a dealer. I am afraid for my life and believe that this defect will likely cause a crash.
Corrective Action:
My car is stalling as I drive. It is completely shutting off. I had recall w84 performed. The problem is believed to be the recall UB2. This has been confirmed by a dealer. I am afraid for my life and believe that this defect will likely cause a crash.
Additional Notes:
My car is stalling as I drive. It is completely shutting off. I had recall w84 performed. The problem is believed to be the recall UB2. This has been confirmed by a dealer. I am afraid for my life and believe that this defect will likely cause a crash.
Mfg Campaign: 11440233
Recall Date: Nov 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car is stalling as I drive. It is completely shutting off. I had recall w84 performed. The problem is believed to be the recall UB2. This has been confirmed by a dealer. I am afraid for my life and believe that this defect will likely cause a crash.
Corrective Action:
My car is stalling as I drive. It is completely shutting off. I had recall w84 performed. The problem is believed to be the recall UB2. This has been confirmed by a dealer. I am afraid for my life and believe that this defect will likely cause a crash.
Additional Notes:
My car is stalling as I drive. It is completely shutting off. I had recall w84 performed. The problem is believed to be the recall UB2. This has been confirmed by a dealer. I am afraid for my life and believe that this defect will likely cause a crash.
Mfg Campaign: 11440233
Recall Date: Nov 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle transmission jolts when going through gears
Corrective Action:
Vehicle transmission jolts when going through gears
Additional Notes:
Vehicle transmission jolts when going through gears
Mfg Campaign: 11439938
Recall Date: Nov 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
The contact owns a 2017 Jeep Renegade. The contact stated that his wife called AAA Service to replace the rear driver’s side tire however, the service tech was unable to remove the lug bolts. The contact stated it took the AAA tech an extended time to remove and replace the rear driver’s side tire. The contact also stated that after replacing all four tires, he noticed all the lug bolts were swollen. The contact took the vehicle to the local dealer, where it was diagnosed with needing the lug bolts to be replaced. There was no remedy for the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.
Corrective Action:
The contact owns a 2017 Jeep Renegade. The contact stated that his wife called AAA Service to replace the rear driver’s side tire however, the service tech was unable to remove the lug bolts. The contact stated it took the AAA tech an extended time to remove and replace the rear driver’s side tire. The contact also stated that after replacing all four tires, he noticed all the lug bolts were swollen. The contact took the vehicle to the local dealer, where it was diagnosed with needing the lug bolts to be replaced. There was no remedy for the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.
Additional Notes:
The contact owns a 2017 Jeep Renegade. The contact stated that his wife called AAA Service to replace the rear driver’s side tire however, the service tech was unable to remove the lug bolts. The contact stated it took the AAA tech an extended time to remove and replace the rear driver’s side tire. The contact also stated that after replacing all four tires, he noticed all the lug bolts were swollen. The contact took the vehicle to the local dealer, where it was diagnosed with needing the lug bolts to be replaced. There was no remedy for the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.
Mfg Campaign: 11439320
Recall Date: Nov 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car is reading a electrical braking issue something with the electrical system that has been recalled with my year and model car.
Corrective Action:
The car is reading a electrical braking issue something with the electrical system that has been recalled with my year and model car.
Additional Notes:
The car is reading a electrical braking issue something with the electrical system that has been recalled with my year and model car.
Mfg Campaign: 11439086
Recall Date: Nov 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The car is reading a electrical braking issue something with the electrical system that has been recalled with my year and model car.
Corrective Action:
The car is reading a electrical braking issue something with the electrical system that has been recalled with my year and model car.
Additional Notes:
The car is reading a electrical braking issue something with the electrical system that has been recalled with my year and model car.
Mfg Campaign: 11439086
Recall Date: Nov 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car is reading a electrical braking issue something with the electrical system that has been recalled with my year and model car.
Corrective Action:
The car is reading a electrical braking issue something with the electrical system that has been recalled with my year and model car.
Additional Notes:
The car is reading a electrical braking issue something with the electrical system that has been recalled with my year and model car.
Mfg Campaign: 11439086
Recall Date: Nov 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The car is unable to maintain a charge and the engine will shut off while driving
Corrective Action:
The car is unable to maintain a charge and the engine will shut off while driving
Additional Notes:
The car is unable to maintain a charge and the engine will shut off while driving
Mfg Campaign: 11438727
Recall Date: Oct 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The car is unable to maintain a charge and the engine will shut off while driving
Corrective Action:
The car is unable to maintain a charge and the engine will shut off while driving
Additional Notes:
The car is unable to maintain a charge and the engine will shut off while driving
Mfg Campaign: 11438727
Recall Date: Oct 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The car is unable to maintain a charge and the engine will shut off while driving
Corrective Action:
The car is unable to maintain a charge and the engine will shut off while driving
Additional Notes:
The car is unable to maintain a charge and the engine will shut off while driving
Mfg Campaign: 11438727
Recall Date: Oct 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving on a busy freeway the car started violently jerking to the left. I slowed and moved to the right lane as the jerking became more and more frequent. By the time I made it to the next exit the car had become difficult to control. As I took the next exit the power steering failed completely. I've had the car to the dealership and a second mechanic. both say it is a failure of the Electronic Control Unit and the steering column needs to be replaced. I barely managed to get the car off the freeway. I hate to think what could have happened had this occurred on a twisty road rather then a fairly straight stretch of freeway. I had no warning. first indication of the problem was the car jerking to the left. Warning lights didn't come on till power steering failed about a mile down the road.
Corrective Action:
While driving on a busy freeway the car started violently jerking to the left. I slowed and moved to the right lane as the jerking became more and more frequent. By the time I made it to the next exit the car had become difficult to control. As I took the next exit the power steering failed completely. I've had the car to the dealership and a second mechanic. both say it is a failure of the Electronic Control Unit and the steering column needs to be replaced. I barely managed to get the car off the freeway. I hate to think what could have happened had this occurred on a twisty road rather then a fairly straight stretch of freeway. I had no warning. first indication of the problem was the car jerking to the left. Warning lights didn't come on till power steering failed about a mile down the road.
Additional Notes:
While driving on a busy freeway the car started violently jerking to the left. I slowed and moved to the right lane as the jerking became more and more frequent. By the time I made it to the next exit the car had become difficult to control. As I took the next exit the power steering failed completely. I've had the car to the dealership and a second mechanic. both say it is a failure of the Electronic Control Unit and the steering column needs to be replaced. I barely managed to get the car off the freeway. I hate to think what could have happened had this occurred on a twisty road rather then a fairly straight stretch of freeway. I had no warning. first indication of the problem was the car jerking to the left. Warning lights didn't come on till power steering failed about a mile down the road.
Mfg Campaign: 11435749
Recall Date: Oct 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have experienced innumerable incidents where my car jolts while I am driving. I have had passengers describe it as if the engine is stalling for a second or the transmission is failing and then instantly recovering. The best I can describe the feeling is as if the car hiccups. It occurs at least once a week, sometimes multiple times a day. It is intermittent and unpredictable. It has occurred at a variety of speeds, on surface street, freeways, etc. Also at varying temperatures throughout the day. I believe it only occurs during acceleration, not while breaking. I bought the car new and have taken it into the Jeep dealership but they did not find anything because the issue did not occur on their test drive. A few weeks ago, my engine was replaced due to a separate recall and I had hoped that it would simultaneously fix this problem but it has continued to happen, if not at the same rate then more frequently. As of yet, there have been no accidents caused by it but it makes me feel uneasy and distrustful of my vehicle. I fear for my safety and those around me if the issue worsens.
Corrective Action:
I have experienced innumerable incidents where my car jolts while I am driving. I have had passengers describe it as if the engine is stalling for a second or the transmission is failing and then instantly recovering. The best I can describe the feeling is as if the car hiccups. It occurs at least once a week, sometimes multiple times a day. It is intermittent and unpredictable. It has occurred at a variety of speeds, on surface street, freeways, etc. Also at varying temperatures throughout the day. I believe it only occurs during acceleration, not while breaking. I bought the car new and have taken it into the Jeep dealership but they did not find anything because the issue did not occur on their test drive. A few weeks ago, my engine was replaced due to a separate recall and I had hoped that it would simultaneously fix this problem but it has continued to happen, if not at the same rate then more frequently. As of yet, there have been no accidents caused by it but it makes me feel uneasy and distrustful of my vehicle. I fear for my safety and those around me if the issue worsens.
Additional Notes:
I have experienced innumerable incidents where my car jolts while I am driving. I have had passengers describe it as if the engine is stalling for a second or the transmission is failing and then instantly recovering. The best I can describe the feeling is as if the car hiccups. It occurs at least once a week, sometimes multiple times a day. It is intermittent and unpredictable. It has occurred at a variety of speeds, on surface street, freeways, etc. Also at varying temperatures throughout the day. I believe it only occurs during acceleration, not while breaking. I bought the car new and have taken it into the Jeep dealership but they did not find anything because the issue did not occur on their test drive. A few weeks ago, my engine was replaced due to a separate recall and I had hoped that it would simultaneously fix this problem but it has continued to happen, if not at the same rate then more frequently. As of yet, there have been no accidents caused by it but it makes me feel uneasy and distrustful of my vehicle. I fear for my safety and those around me if the issue worsens.
Mfg Campaign: 11434857
Recall Date: Sep 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Car is hesitating and bucking, shaking. Engine light came on and stayed on. Engine light flashes intermittently. It is available upon request. i see that some 2017-2018 renegades had an engine recall but it doesn't show up on this web site for this vin. I didn't see a "code" but not sure where i would see that anyway. This began yesterday when we were 80 miles from home. Made it back.
Corrective Action:
Car is hesitating and bucking, shaking. Engine light came on and stayed on. Engine light flashes intermittently. It is available upon request. i see that some 2017-2018 renegades had an engine recall but it doesn't show up on this web site for this vin. I didn't see a "code" but not sure where i would see that anyway. This began yesterday when we were 80 miles from home. Made it back.
Additional Notes:
Car is hesitating and bucking, shaking. Engine light came on and stayed on. Engine light flashes intermittently. It is available upon request. i see that some 2017-2018 renegades had an engine recall but it doesn't show up on this web site for this vin. I didn't see a "code" but not sure where i would see that anyway. This began yesterday when we were 80 miles from home. Made it back.
Mfg Campaign: 11434394
Recall Date: Sep 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
Dunlop Signature 2 96W P215/60r17 Pn# 266004819 1. Both front tires experience failure of tread separation at year 4 with under 18,000 miles on the vehicle. 2. Many complaints online concerning tire tread separation.
Corrective Action:
Dunlop Signature 2 96W P215/60r17 Pn# 266004819 1. Both front tires experience failure of tread separation at year 4 with under 18,000 miles on the vehicle. 2. Many complaints online concerning tire tread separation.
Additional Notes:
Dunlop Signature 2 96W P215/60r17 Pn# 266004819 1. Both front tires experience failure of tread separation at year 4 with under 18,000 miles on the vehicle. 2. Many complaints online concerning tire tread separation.
Mfg Campaign: 11434052
Recall Date: Sep 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle stalled after overheating and now has a blown head gasket
Corrective Action:
Vehicle stalled after overheating and now has a blown head gasket
Additional Notes:
Vehicle stalled after overheating and now has a blown head gasket
Mfg Campaign: 11433508
Recall Date: Sep 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle stalled after overheating and now has a blown head gasket
Corrective Action:
Vehicle stalled after overheating and now has a blown head gasket
Additional Notes:
Vehicle stalled after overheating and now has a blown head gasket
Mfg Campaign: 11433508
Recall Date: Sep 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
I was driving in right lane,40-45MPH, heard a very loud bang (not a tire), front end of jeep lifted UP, then began veering to the right heading off the road. I was unable to break or turn steering. Next thing, I woke up from being knocked out, hit a pole, 3 witnesses heard the bang as well - one witness told police, all 3 air bags went off. Emergency services were summoned. Car totaled. Pole is still standing upright. Fortunately I did not die or get seriously injured. Emergency services said if I had hit the tree next to pole, the outcome of my injuries would have been totally different. Car was towed to auto repair center and they had never seen collision damage such as this. Insurance company notified. Police report made at time of accident.no driver citations. a few days later I contacted jeep company, told them they needed to send someone out to look at this damage, because someone is going to die! They had a third party come out to the collision repair shop and get black box information/examined vehicle. A few days later, I received a carefully worded letter from Jeep that they saw NO SUSPENSION or STEERING issues to be the reason for the accident. Only the BANG, VEHICLE UPLIFT ON RIGHT SIDE, HITTING POLE. NO warning lights were on. This car was purchased new in 2/2018. I just hit the 30,000 miles, new tires on vehicle for 3 months and had only 2,000 miles of usage on them. The vehicle was in excellent condition and always maintained 100%. Even the Farmer's Insurance inspector stated car was in showroom condition. Rim broke in half along inner seam, no blowout evidence, tie rod broke in half, ball joint shaft inside of the knuckle (broke inside of it), pivot still in lower control arm. Have photos/police report/pics. NO OTHER VEHICLES INVOLVED. HUSBAND HAD TO HELP TOW TRUCK DRIVER SLIDE THE SUSPENSION UNDER VEHICLE TO TOW IT. I can send upon request insurance company docs and letter from JEEP upon request.
Corrective Action:
I was driving in right lane,40-45MPH, heard a very loud bang (not a tire), front end of jeep lifted UP, then began veering to the right heading off the road. I was unable to break or turn steering. Next thing, I woke up from being knocked out, hit a pole, 3 witnesses heard the bang as well - one witness told police, all 3 air bags went off. Emergency services were summoned. Car totaled. Pole is still standing upright. Fortunately I did not die or get seriously injured. Emergency services said if I had hit the tree next to pole, the outcome of my injuries would have been totally different. Car was towed to auto repair center and they had never seen collision damage such as this. Insurance company notified. Police report made at time of accident.no driver citations. a few days later I contacted jeep company, told them they needed to send someone out to look at this damage, because someone is going to die! They had a third party come out to the collision repair shop and get black box information/examined vehicle. A few days later, I received a carefully worded letter from Jeep that they saw NO SUSPENSION or STEERING issues to be the reason for the accident. Only the BANG, VEHICLE UPLIFT ON RIGHT SIDE, HITTING POLE. NO warning lights were on. This car was purchased new in 2/2018. I just hit the 30,000 miles, new tires on vehicle for 3 months and had only 2,000 miles of usage on them. The vehicle was in excellent condition and always maintained 100%. Even the Farmer's Insurance inspector stated car was in showroom condition. Rim broke in half along inner seam, no blowout evidence, tie rod broke in half, ball joint shaft inside of the knuckle (broke inside of it), pivot still in lower control arm. Have photos/police report/pics. NO OTHER VEHICLES INVOLVED. HUSBAND HAD TO HELP TOW TRUCK DRIVER SLIDE THE SUSPENSION UNDER VEHICLE TO TOW IT. I can send upon request insurance company docs and letter from JEEP upon request.
Additional Notes:
I was driving in right lane,40-45MPH, heard a very loud bang (not a tire), front end of jeep lifted UP, then began veering to the right heading off the road. I was unable to break or turn steering. Next thing, I woke up from being knocked out, hit a pole, 3 witnesses heard the bang as well - one witness told police, all 3 air bags went off. Emergency services were summoned. Car totaled. Pole is still standing upright. Fortunately I did not die or get seriously injured. Emergency services said if I had hit the tree next to pole, the outcome of my injuries would have been totally different. Car was towed to auto repair center and they had never seen collision damage such as this. Insurance company notified. Police report made at time of accident.no driver citations. a few days later I contacted jeep company, told them they needed to send someone out to look at this damage, because someone is going to die! They had a third party come out to the collision repair shop and get black box information/examined vehicle. A few days later, I received a carefully worded letter from Jeep that they saw NO SUSPENSION or STEERING issues to be the reason for the accident. Only the BANG, VEHICLE UPLIFT ON RIGHT SIDE, HITTING POLE. NO warning lights were on. This car was purchased new in 2/2018. I just hit the 30,000 miles, new tires on vehicle for 3 months and had only 2,000 miles of usage on them. The vehicle was in excellent condition and always maintained 100%. Even the Farmer's Insurance inspector stated car was in showroom condition. Rim broke in half along inner seam, no blowout evidence, tie rod broke in half, ball joint shaft inside of the knuckle (broke inside of it), pivot still in lower control arm. Have photos/police report/pics. NO OTHER VEHICLES INVOLVED. HUSBAND HAD TO HELP TOW TRUCK DRIVER SLIDE THE SUSPENSION UNDER VEHICLE TO TOW IT. I can send upon request insurance company docs and letter from JEEP upon request.
Mfg Campaign: 11433335
Recall Date: Sep 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I was driving in right lane,40-45MPH, heard a very loud bang (not a tire), front end of jeep lifted UP, then began veering to the right heading off the road. I was unable to break or turn steering. Next thing, I woke up from being knocked out, hit a pole, 3 witnesses heard the bang as well - one witness told police, all 3 air bags went off. Emergency services were summoned. Car totaled. Pole is still standing upright. Fortunately I did not die or get seriously injured. Emergency services said if I had hit the tree next to pole, the outcome of my injuries would have been totally different. Car was towed to auto repair center and they had never seen collision damage such as this. Insurance company notified. Police report made at time of accident.no driver citations. a few days later I contacted jeep company, told them they needed to send someone out to look at this damage, because someone is going to die! They had a third party come out to the collision repair shop and get black box information/examined vehicle. A few days later, I received a carefully worded letter from Jeep that they saw NO SUSPENSION or STEERING issues to be the reason for the accident. Only the BANG, VEHICLE UPLIFT ON RIGHT SIDE, HITTING POLE. NO warning lights were on. This car was purchased new in 2/2018. I just hit the 30,000 miles, new tires on vehicle for 3 months and had only 2,000 miles of usage on them. The vehicle was in excellent condition and always maintained 100%. Even the Farmer's Insurance inspector stated car was in showroom condition. Rim broke in half along inner seam, no blowout evidence, tie rod broke in half, ball joint shaft inside of the knuckle (broke inside of it), pivot still in lower control arm. Have photos/police report/pics. NO OTHER VEHICLES INVOLVED. HUSBAND HAD TO HELP TOW TRUCK DRIVER SLIDE THE SUSPENSION UNDER VEHICLE TO TOW IT. I can send upon request insurance company docs and letter from JEEP upon request.
Corrective Action:
I was driving in right lane,40-45MPH, heard a very loud bang (not a tire), front end of jeep lifted UP, then began veering to the right heading off the road. I was unable to break or turn steering. Next thing, I woke up from being knocked out, hit a pole, 3 witnesses heard the bang as well - one witness told police, all 3 air bags went off. Emergency services were summoned. Car totaled. Pole is still standing upright. Fortunately I did not die or get seriously injured. Emergency services said if I had hit the tree next to pole, the outcome of my injuries would have been totally different. Car was towed to auto repair center and they had never seen collision damage such as this. Insurance company notified. Police report made at time of accident.no driver citations. a few days later I contacted jeep company, told them they needed to send someone out to look at this damage, because someone is going to die! They had a third party come out to the collision repair shop and get black box information/examined vehicle. A few days later, I received a carefully worded letter from Jeep that they saw NO SUSPENSION or STEERING issues to be the reason for the accident. Only the BANG, VEHICLE UPLIFT ON RIGHT SIDE, HITTING POLE. NO warning lights were on. This car was purchased new in 2/2018. I just hit the 30,000 miles, new tires on vehicle for 3 months and had only 2,000 miles of usage on them. The vehicle was in excellent condition and always maintained 100%. Even the Farmer's Insurance inspector stated car was in showroom condition. Rim broke in half along inner seam, no blowout evidence, tie rod broke in half, ball joint shaft inside of the knuckle (broke inside of it), pivot still in lower control arm. Have photos/police report/pics. NO OTHER VEHICLES INVOLVED. HUSBAND HAD TO HELP TOW TRUCK DRIVER SLIDE THE SUSPENSION UNDER VEHICLE TO TOW IT. I can send upon request insurance company docs and letter from JEEP upon request.
Additional Notes:
I was driving in right lane,40-45MPH, heard a very loud bang (not a tire), front end of jeep lifted UP, then began veering to the right heading off the road. I was unable to break or turn steering. Next thing, I woke up from being knocked out, hit a pole, 3 witnesses heard the bang as well - one witness told police, all 3 air bags went off. Emergency services were summoned. Car totaled. Pole is still standing upright. Fortunately I did not die or get seriously injured. Emergency services said if I had hit the tree next to pole, the outcome of my injuries would have been totally different. Car was towed to auto repair center and they had never seen collision damage such as this. Insurance company notified. Police report made at time of accident.no driver citations. a few days later I contacted jeep company, told them they needed to send someone out to look at this damage, because someone is going to die! They had a third party come out to the collision repair shop and get black box information/examined vehicle. A few days later, I received a carefully worded letter from Jeep that they saw NO SUSPENSION or STEERING issues to be the reason for the accident. Only the BANG, VEHICLE UPLIFT ON RIGHT SIDE, HITTING POLE. NO warning lights were on. This car was purchased new in 2/2018. I just hit the 30,000 miles, new tires on vehicle for 3 months and had only 2,000 miles of usage on them. The vehicle was in excellent condition and always maintained 100%. Even the Farmer's Insurance inspector stated car was in showroom condition. Rim broke in half along inner seam, no blowout evidence, tie rod broke in half, ball joint shaft inside of the knuckle (broke inside of it), pivot still in lower control arm. Have photos/police report/pics. NO OTHER VEHICLES INVOLVED. HUSBAND HAD TO HELP TOW TRUCK DRIVER SLIDE THE SUSPENSION UNDER VEHICLE TO TOW IT. I can send upon request insurance company docs and letter from JEEP upon request.
Mfg Campaign: 11433335
Recall Date: Sep 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I was driving in right lane,40-45MPH, heard a very loud bang (not a tire), front end of jeep lifted UP, then began veering to the right heading off the road. I was unable to break or turn steering. Next thing, I woke up from being knocked out, hit a pole, 3 witnesses heard the bang as well - one witness told police, all 3 air bags went off. Emergency services were summoned. Car totaled. Pole is still standing upright. Fortunately I did not die or get seriously injured. Emergency services said if I had hit the tree next to pole, the outcome of my injuries would have been totally different. Car was towed to auto repair center and they had never seen collision damage such as this. Insurance company notified. Police report made at time of accident.no driver citations. a few days later I contacted jeep company, told them they needed to send someone out to look at this damage, because someone is going to die! They had a third party come out to the collision repair shop and get black box information/examined vehicle. A few days later, I received a carefully worded letter from Jeep that they saw NO SUSPENSION or STEERING issues to be the reason for the accident. Only the BANG, VEHICLE UPLIFT ON RIGHT SIDE, HITTING POLE. NO warning lights were on. This car was purchased new in 2/2018. I just hit the 30,000 miles, new tires on vehicle for 3 months and had only 2,000 miles of usage on them. The vehicle was in excellent condition and always maintained 100%. Even the Farmer's Insurance inspector stated car was in showroom condition. Rim broke in half along inner seam, no blowout evidence, tie rod broke in half, ball joint shaft inside of the knuckle (broke inside of it), pivot still in lower control arm. Have photos/police report/pics. NO OTHER VEHICLES INVOLVED. HUSBAND HAD TO HELP TOW TRUCK DRIVER SLIDE THE SUSPENSION UNDER VEHICLE TO TOW IT. I can send upon request insurance company docs and letter from JEEP upon request.
Corrective Action:
I was driving in right lane,40-45MPH, heard a very loud bang (not a tire), front end of jeep lifted UP, then began veering to the right heading off the road. I was unable to break or turn steering. Next thing, I woke up from being knocked out, hit a pole, 3 witnesses heard the bang as well - one witness told police, all 3 air bags went off. Emergency services were summoned. Car totaled. Pole is still standing upright. Fortunately I did not die or get seriously injured. Emergency services said if I had hit the tree next to pole, the outcome of my injuries would have been totally different. Car was towed to auto repair center and they had never seen collision damage such as this. Insurance company notified. Police report made at time of accident.no driver citations. a few days later I contacted jeep company, told them they needed to send someone out to look at this damage, because someone is going to die! They had a third party come out to the collision repair shop and get black box information/examined vehicle. A few days later, I received a carefully worded letter from Jeep that they saw NO SUSPENSION or STEERING issues to be the reason for the accident. Only the BANG, VEHICLE UPLIFT ON RIGHT SIDE, HITTING POLE. NO warning lights were on. This car was purchased new in 2/2018. I just hit the 30,000 miles, new tires on vehicle for 3 months and had only 2,000 miles of usage on them. The vehicle was in excellent condition and always maintained 100%. Even the Farmer's Insurance inspector stated car was in showroom condition. Rim broke in half along inner seam, no blowout evidence, tie rod broke in half, ball joint shaft inside of the knuckle (broke inside of it), pivot still in lower control arm. Have photos/police report/pics. NO OTHER VEHICLES INVOLVED. HUSBAND HAD TO HELP TOW TRUCK DRIVER SLIDE THE SUSPENSION UNDER VEHICLE TO TOW IT. I can send upon request insurance company docs and letter from JEEP upon request.
Additional Notes:
I was driving in right lane,40-45MPH, heard a very loud bang (not a tire), front end of jeep lifted UP, then began veering to the right heading off the road. I was unable to break or turn steering. Next thing, I woke up from being knocked out, hit a pole, 3 witnesses heard the bang as well - one witness told police, all 3 air bags went off. Emergency services were summoned. Car totaled. Pole is still standing upright. Fortunately I did not die or get seriously injured. Emergency services said if I had hit the tree next to pole, the outcome of my injuries would have been totally different. Car was towed to auto repair center and they had never seen collision damage such as this. Insurance company notified. Police report made at time of accident.no driver citations. a few days later I contacted jeep company, told them they needed to send someone out to look at this damage, because someone is going to die! They had a third party come out to the collision repair shop and get black box information/examined vehicle. A few days later, I received a carefully worded letter from Jeep that they saw NO SUSPENSION or STEERING issues to be the reason for the accident. Only the BANG, VEHICLE UPLIFT ON RIGHT SIDE, HITTING POLE. NO warning lights were on. This car was purchased new in 2/2018. I just hit the 30,000 miles, new tires on vehicle for 3 months and had only 2,000 miles of usage on them. The vehicle was in excellent condition and always maintained 100%. Even the Farmer's Insurance inspector stated car was in showroom condition. Rim broke in half along inner seam, no blowout evidence, tie rod broke in half, ball joint shaft inside of the knuckle (broke inside of it), pivot still in lower control arm. Have photos/police report/pics. NO OTHER VEHICLES INVOLVED. HUSBAND HAD TO HELP TOW TRUCK DRIVER SLIDE THE SUSPENSION UNDER VEHICLE TO TOW IT. I can send upon request insurance company docs and letter from JEEP upon request.
Mfg Campaign: 11433335
Recall Date: Sep 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
Potential Consequences:
The contact owns a 2017 Jeep Renegade. The contact stated while driving 30 MPH, the check engine warning light illuminated, and the engine cooling fan seized. The vehicle was taken to the dealer and diagnosed as engine cooling failure and the engine cooling fan was replaced. The manufacturer was not made aware of the failure. The failure mileage was 38,952.
Corrective Action:
The contact owns a 2017 Jeep Renegade. The contact stated while driving 30 MPH, the check engine warning light illuminated, and the engine cooling fan seized. The vehicle was taken to the dealer and diagnosed as engine cooling failure and the engine cooling fan was replaced. The manufacturer was not made aware of the failure. The failure mileage was 38,952.
Additional Notes:
The contact owns a 2017 Jeep Renegade. The contact stated while driving 30 MPH, the check engine warning light illuminated, and the engine cooling fan seized. The vehicle was taken to the dealer and diagnosed as engine cooling failure and the engine cooling fan was replaced. The manufacturer was not made aware of the failure. The failure mileage was 38,952.
Mfg Campaign: 11432813
Recall Date: Sep 13, 2021
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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