Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Renegade vehicles equipped with a 2.4L engine. These vehicles may be equipped with a cracked oil pump housing/balance shaft module (BSM), which can cause the oil pump to fail and the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U18
Recall Date: Feb 22, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Renegade vehicles. Due to a software issue, multiple malfunction indicator lamps may illuminate on the instrument panel when no malfunction exists. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T50
Recall Date: Aug 2, 2017
Consumer Complaints
889 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BODY CONTROL MODULE WAS REPLACED AT 5000 MILES. TWO WEEKS AFTER THE BCM REPLACEMENT, THE RADIO SYSTEM FROZE TWICE IN ONE WEEK. TWO WEEKS LATER, OIL PRESSURE LIGHT CAME ON THEN WENT OFF IMMEDIATELY AFTER. AT 6100 MILES, CAR STALLED AT AROUND 35MPH, WARNING LIGHTS STATED THAT THE VEHICLE MUST BE STOPPED IN ORDER TO SWITCH GEARS. THE CAR WAS IN DRIVE AND IS AN AUTOMATIC. AFTER THIS WARNING, THE ENGINE SHUT OFF, ENGINE LIGHT CAME ON AS WELL AS THE ETC LIGHT. TURNED THE VEHICLE OFF, THEN RESTARTED SEVERAL TIMES, WITH THE SAME RESULT. ENGINE WOULD NOT TURN OVER, THEN AFTER ABOUT 15 SECONDS, WOULD TURN ON WITH THE SAME WARNING LIGHTS. WAS ABLE TO RESTART AND DRIVE ABOUT 100 FT, ENGINE SPUTTERING AND LOW POWER, COULD NOT GET ENOUGH SPEED BEFORE STALLING AGAIN. AFTER RESTARTING AGAIN, WARNING LIGHTS DID NOT COME ON AND VEHICLE DROVE ALMOST NORMALLY FOR SEVERAL MILES AT LOW RPM, SOME HESITATION WHEN ACCELERATING.
Corrective Action:
BODY CONTROL MODULE WAS REPLACED AT 5000 MILES. TWO WEEKS AFTER THE BCM REPLACEMENT, THE RADIO SYSTEM FROZE TWICE IN ONE WEEK. TWO WEEKS LATER, OIL PRESSURE LIGHT CAME ON THEN WENT OFF IMMEDIATELY AFTER. AT 6100 MILES, CAR STALLED AT AROUND 35MPH, WARNING LIGHTS STATED THAT THE VEHICLE MUST BE STOPPED IN ORDER TO SWITCH GEARS. THE CAR WAS IN DRIVE AND IS AN AUTOMATIC. AFTER THIS WARNING, THE ENGINE SHUT OFF, ENGINE LIGHT CAME ON AS WELL AS THE ETC LIGHT. TURNED THE VEHICLE OFF, THEN RESTARTED SEVERAL TIMES, WITH THE SAME RESULT. ENGINE WOULD NOT TURN OVER, THEN AFTER ABOUT 15 SECONDS, WOULD TURN ON WITH THE SAME WARNING LIGHTS. WAS ABLE TO RESTART AND DRIVE ABOUT 100 FT, ENGINE SPUTTERING AND LOW POWER, COULD NOT GET ENOUGH SPEED BEFORE STALLING AGAIN. AFTER RESTARTING AGAIN, WARNING LIGHTS DID NOT COME ON AND VEHICLE DROVE ALMOST NORMALLY FOR SEVERAL MILES AT LOW RPM, SOME HESITATION WHEN ACCELERATING.
Additional Notes:
BODY CONTROL MODULE WAS REPLACED AT 5000 MILES. TWO WEEKS AFTER THE BCM REPLACEMENT, THE RADIO SYSTEM FROZE TWICE IN ONE WEEK. TWO WEEKS LATER, OIL PRESSURE LIGHT CAME ON THEN WENT OFF IMMEDIATELY AFTER. AT 6100 MILES, CAR STALLED AT AROUND 35MPH, WARNING LIGHTS STATED THAT THE VEHICLE MUST BE STOPPED IN ORDER TO SWITCH GEARS. THE CAR WAS IN DRIVE AND IS AN AUTOMATIC. AFTER THIS WARNING, THE ENGINE SHUT OFF, ENGINE LIGHT CAME ON AS WELL AS THE ETC LIGHT. TURNED THE VEHICLE OFF, THEN RESTARTED SEVERAL TIMES, WITH THE SAME RESULT. ENGINE WOULD NOT TURN OVER, THEN AFTER ABOUT 15 SECONDS, WOULD TURN ON WITH THE SAME WARNING LIGHTS. WAS ABLE TO RESTART AND DRIVE ABOUT 100 FT, ENGINE SPUTTERING AND LOW POWER, COULD NOT GET ENOUGH SPEED BEFORE STALLING AGAIN. AFTER RESTARTING AGAIN, WARNING LIGHTS DID NOT COME ON AND VEHICLE DROVE ALMOST NORMALLY FOR SEVERAL MILES AT LOW RPM, SOME HESITATION WHEN ACCELERATING.
Mfg Campaign: 11153271
Recall Date: Nov 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BODY CONTROL MODULE WAS REPLACED AT 5000 MILES. TWO WEEKS AFTER THE BCM REPLACEMENT, THE RADIO SYSTEM FROZE TWICE IN ONE WEEK. TWO WEEKS LATER, OIL PRESSURE LIGHT CAME ON THEN WENT OFF IMMEDIATELY AFTER. AT 6100 MILES, CAR STALLED AT AROUND 35MPH, WARNING LIGHTS STATED THAT THE VEHICLE MUST BE STOPPED IN ORDER TO SWITCH GEARS. THE CAR WAS IN DRIVE AND IS AN AUTOMATIC. AFTER THIS WARNING, THE ENGINE SHUT OFF, ENGINE LIGHT CAME ON AS WELL AS THE ETC LIGHT. TURNED THE VEHICLE OFF, THEN RESTARTED SEVERAL TIMES, WITH THE SAME RESULT. ENGINE WOULD NOT TURN OVER, THEN AFTER ABOUT 15 SECONDS, WOULD TURN ON WITH THE SAME WARNING LIGHTS. WAS ABLE TO RESTART AND DRIVE ABOUT 100 FT, ENGINE SPUTTERING AND LOW POWER, COULD NOT GET ENOUGH SPEED BEFORE STALLING AGAIN. AFTER RESTARTING AGAIN, WARNING LIGHTS DID NOT COME ON AND VEHICLE DROVE ALMOST NORMALLY FOR SEVERAL MILES AT LOW RPM, SOME HESITATION WHEN ACCELERATING.
Corrective Action:
BODY CONTROL MODULE WAS REPLACED AT 5000 MILES. TWO WEEKS AFTER THE BCM REPLACEMENT, THE RADIO SYSTEM FROZE TWICE IN ONE WEEK. TWO WEEKS LATER, OIL PRESSURE LIGHT CAME ON THEN WENT OFF IMMEDIATELY AFTER. AT 6100 MILES, CAR STALLED AT AROUND 35MPH, WARNING LIGHTS STATED THAT THE VEHICLE MUST BE STOPPED IN ORDER TO SWITCH GEARS. THE CAR WAS IN DRIVE AND IS AN AUTOMATIC. AFTER THIS WARNING, THE ENGINE SHUT OFF, ENGINE LIGHT CAME ON AS WELL AS THE ETC LIGHT. TURNED THE VEHICLE OFF, THEN RESTARTED SEVERAL TIMES, WITH THE SAME RESULT. ENGINE WOULD NOT TURN OVER, THEN AFTER ABOUT 15 SECONDS, WOULD TURN ON WITH THE SAME WARNING LIGHTS. WAS ABLE TO RESTART AND DRIVE ABOUT 100 FT, ENGINE SPUTTERING AND LOW POWER, COULD NOT GET ENOUGH SPEED BEFORE STALLING AGAIN. AFTER RESTARTING AGAIN, WARNING LIGHTS DID NOT COME ON AND VEHICLE DROVE ALMOST NORMALLY FOR SEVERAL MILES AT LOW RPM, SOME HESITATION WHEN ACCELERATING.
Additional Notes:
BODY CONTROL MODULE WAS REPLACED AT 5000 MILES. TWO WEEKS AFTER THE BCM REPLACEMENT, THE RADIO SYSTEM FROZE TWICE IN ONE WEEK. TWO WEEKS LATER, OIL PRESSURE LIGHT CAME ON THEN WENT OFF IMMEDIATELY AFTER. AT 6100 MILES, CAR STALLED AT AROUND 35MPH, WARNING LIGHTS STATED THAT THE VEHICLE MUST BE STOPPED IN ORDER TO SWITCH GEARS. THE CAR WAS IN DRIVE AND IS AN AUTOMATIC. AFTER THIS WARNING, THE ENGINE SHUT OFF, ENGINE LIGHT CAME ON AS WELL AS THE ETC LIGHT. TURNED THE VEHICLE OFF, THEN RESTARTED SEVERAL TIMES, WITH THE SAME RESULT. ENGINE WOULD NOT TURN OVER, THEN AFTER ABOUT 15 SECONDS, WOULD TURN ON WITH THE SAME WARNING LIGHTS. WAS ABLE TO RESTART AND DRIVE ABOUT 100 FT, ENGINE SPUTTERING AND LOW POWER, COULD NOT GET ENOUGH SPEED BEFORE STALLING AGAIN. AFTER RESTARTING AGAIN, WARNING LIGHTS DID NOT COME ON AND VEHICLE DROVE ALMOST NORMALLY FOR SEVERAL MILES AT LOW RPM, SOME HESITATION WHEN ACCELERATING.
Mfg Campaign: 11153271
Recall Date: Nov 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AROUND 40000 MILES, THE CAR BEGAN MAKING A RATTLING NOISE UNDER THE HOOD AND A BURNING SMELL WAS NOTICED. SHORTLY THEREAFTER, THE CHECK ENGINE LIGHT CAME ON. WE TOOK IT TO OUR MECHANIC AND THE CODE INDICATED THAT THE RADIATOR FAN HAD FAILED, MAKING THE CAR UNSAFE TO DRIVE. I FIND IT HIGHLY INDICATIVE OF A FAULTY AND DANGEROUS PART FOR A RADIATOR FAN TO FAIL SO QUICKLY. THE LARGE NUMBER OF COMPLAINTS FOR THE SAME ISSUE CONFIRMED THIS, THE PART WAS DEFECTIVE AND IS REPLACED BY JEEP WITH A BETTER ONE, BUT AT THE COST OF THE OWNER. I FIND THIS HIGHLY NEGLIGENT, JEEP SHOULD BE REPLACING THIS PART FOR FREE AD PART OF A RECALL, AS THEY CLEARLY KNOW IT WAS AN INFERIOR PART.
Corrective Action:
AROUND 40000 MILES, THE CAR BEGAN MAKING A RATTLING NOISE UNDER THE HOOD AND A BURNING SMELL WAS NOTICED. SHORTLY THEREAFTER, THE CHECK ENGINE LIGHT CAME ON. WE TOOK IT TO OUR MECHANIC AND THE CODE INDICATED THAT THE RADIATOR FAN HAD FAILED, MAKING THE CAR UNSAFE TO DRIVE. I FIND IT HIGHLY INDICATIVE OF A FAULTY AND DANGEROUS PART FOR A RADIATOR FAN TO FAIL SO QUICKLY. THE LARGE NUMBER OF COMPLAINTS FOR THE SAME ISSUE CONFIRMED THIS, THE PART WAS DEFECTIVE AND IS REPLACED BY JEEP WITH A BETTER ONE, BUT AT THE COST OF THE OWNER. I FIND THIS HIGHLY NEGLIGENT, JEEP SHOULD BE REPLACING THIS PART FOR FREE AD PART OF A RECALL, AS THEY CLEARLY KNOW IT WAS AN INFERIOR PART.
Additional Notes:
AROUND 40000 MILES, THE CAR BEGAN MAKING A RATTLING NOISE UNDER THE HOOD AND A BURNING SMELL WAS NOTICED. SHORTLY THEREAFTER, THE CHECK ENGINE LIGHT CAME ON. WE TOOK IT TO OUR MECHANIC AND THE CODE INDICATED THAT THE RADIATOR FAN HAD FAILED, MAKING THE CAR UNSAFE TO DRIVE. I FIND IT HIGHLY INDICATIVE OF A FAULTY AND DANGEROUS PART FOR A RADIATOR FAN TO FAIL SO QUICKLY. THE LARGE NUMBER OF COMPLAINTS FOR THE SAME ISSUE CONFIRMED THIS, THE PART WAS DEFECTIVE AND IS REPLACED BY JEEP WITH A BETTER ONE, BUT AT THE COST OF THE OWNER. I FIND THIS HIGHLY NEGLIGENT, JEEP SHOULD BE REPLACING THIS PART FOR FREE AD PART OF A RECALL, AS THEY CLEARLY KNOW IT WAS AN INFERIOR PART.
Mfg Campaign: 11152994
Recall Date: Nov 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE ALSO MADE A RATTLING NOISE AND THE TEMPERATURE GAUGE ILLUMINATED. THE VEHICLE WAS TAKEN TO KINGS CHRYSLER DODGE JEEP RAM (513-683-3000, LOCATED AT 4486 KINGS WATER DR, CINCINNATI, OH 45249) WHERE IT WAS DIAGNOSED THAT THE COOLING FAN FAILED. THE DEALER ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,300.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE ALSO MADE A RATTLING NOISE AND THE TEMPERATURE GAUGE ILLUMINATED. THE VEHICLE WAS TAKEN TO KINGS CHRYSLER DODGE JEEP RAM (513-683-3000, LOCATED AT 4486 KINGS WATER DR, CINCINNATI, OH 45249) WHERE IT WAS DIAGNOSED THAT THE COOLING FAN FAILED. THE DEALER ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,300.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE ALSO MADE A RATTLING NOISE AND THE TEMPERATURE GAUGE ILLUMINATED. THE VEHICLE WAS TAKEN TO KINGS CHRYSLER DODGE JEEP RAM (513-683-3000, LOCATED AT 4486 KINGS WATER DR, CINCINNATI, OH 45249) WHERE IT WAS DIAGNOSED THAT THE COOLING FAN FAILED. THE DEALER ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,300.
Mfg Campaign: 11151994
Recall Date: Nov 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY CAR HAS STALLED TWO DAYS IN A ROW AT THE SAME SPOT. IN THE MORNING IT REFLECTS THAT I HAVE LOW OIL PRESSURE BUT THEN THE WARNING GOES AWAY IMMEDIATELY. AFTER WORK, I WAS ABLE TO DRIVE FOR A 0.5 MILES BEFORE IT STALLED AFTER THE SAME TURN. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T DO ANYTHING BECAUSE MY WARNING LIGHTS AREN'T GOING OFF. THEY TOPPED MY CAR OFF WITH OIL EVEN THOUGH I JUST GOT AN OIL CHANGE 2 MONTHS AGO. THIS HAS NEVER HAPPENED BEFORE AND AM REGRETTING MY DECISION OF GETTING A JEEP.
Corrective Action:
MY CAR HAS STALLED TWO DAYS IN A ROW AT THE SAME SPOT. IN THE MORNING IT REFLECTS THAT I HAVE LOW OIL PRESSURE BUT THEN THE WARNING GOES AWAY IMMEDIATELY. AFTER WORK, I WAS ABLE TO DRIVE FOR A 0.5 MILES BEFORE IT STALLED AFTER THE SAME TURN. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T DO ANYTHING BECAUSE MY WARNING LIGHTS AREN'T GOING OFF. THEY TOPPED MY CAR OFF WITH OIL EVEN THOUGH I JUST GOT AN OIL CHANGE 2 MONTHS AGO. THIS HAS NEVER HAPPENED BEFORE AND AM REGRETTING MY DECISION OF GETTING A JEEP.
Additional Notes:
MY CAR HAS STALLED TWO DAYS IN A ROW AT THE SAME SPOT. IN THE MORNING IT REFLECTS THAT I HAVE LOW OIL PRESSURE BUT THEN THE WARNING GOES AWAY IMMEDIATELY. AFTER WORK, I WAS ABLE TO DRIVE FOR A 0.5 MILES BEFORE IT STALLED AFTER THE SAME TURN. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T DO ANYTHING BECAUSE MY WARNING LIGHTS AREN'T GOING OFF. THEY TOPPED MY CAR OFF WITH OIL EVEN THOUGH I JUST GOT AN OIL CHANGE 2 MONTHS AGO. THIS HAS NEVER HAPPENED BEFORE AND AM REGRETTING MY DECISION OF GETTING A JEEP.
Mfg Campaign: 11151828
Recall Date: Nov 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY CAR HAS STALLED TWO DAYS IN A ROW AT THE SAME SPOT. IN THE MORNING IT REFLECTS THAT I HAVE LOW OIL PRESSURE BUT THEN THE WARNING GOES AWAY IMMEDIATELY. AFTER WORK, I WAS ABLE TO DRIVE FOR A 0.5 MILES BEFORE IT STALLED AFTER THE SAME TURN. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T DO ANYTHING BECAUSE MY WARNING LIGHTS AREN'T GOING OFF. THEY TOPPED MY CAR OFF WITH OIL EVEN THOUGH I JUST GOT AN OIL CHANGE 2 MONTHS AGO. THIS HAS NEVER HAPPENED BEFORE AND AM REGRETTING MY DECISION OF GETTING A JEEP.
Corrective Action:
MY CAR HAS STALLED TWO DAYS IN A ROW AT THE SAME SPOT. IN THE MORNING IT REFLECTS THAT I HAVE LOW OIL PRESSURE BUT THEN THE WARNING GOES AWAY IMMEDIATELY. AFTER WORK, I WAS ABLE TO DRIVE FOR A 0.5 MILES BEFORE IT STALLED AFTER THE SAME TURN. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T DO ANYTHING BECAUSE MY WARNING LIGHTS AREN'T GOING OFF. THEY TOPPED MY CAR OFF WITH OIL EVEN THOUGH I JUST GOT AN OIL CHANGE 2 MONTHS AGO. THIS HAS NEVER HAPPENED BEFORE AND AM REGRETTING MY DECISION OF GETTING A JEEP.
Additional Notes:
MY CAR HAS STALLED TWO DAYS IN A ROW AT THE SAME SPOT. IN THE MORNING IT REFLECTS THAT I HAVE LOW OIL PRESSURE BUT THEN THE WARNING GOES AWAY IMMEDIATELY. AFTER WORK, I WAS ABLE TO DRIVE FOR A 0.5 MILES BEFORE IT STALLED AFTER THE SAME TURN. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T DO ANYTHING BECAUSE MY WARNING LIGHTS AREN'T GOING OFF. THEY TOPPED MY CAR OFF WITH OIL EVEN THOUGH I JUST GOT AN OIL CHANGE 2 MONTHS AGO. THIS HAS NEVER HAPPENED BEFORE AND AM REGRETTING MY DECISION OF GETTING A JEEP.
Mfg Campaign: 11151828
Recall Date: Nov 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN ALARMING AMOUNT OF OIL. THE CONTACT RESEARCHED THE FAILURE AND FOUND THAT SIMILAR VEHICLES EXPERIENCED AN OIL PUMP HOUSING CRACK IN THE BALANCE SHAFT MODULE. THE CONTACT SCHEDULED AN APPOINTMENT WITH RIVER FRONT CHRYSLER DODGE JEEP RAM (200 HANSEN BLVD, NORTH AURORA, IL 60542, (630) 907-1700) FOR DIAGNOSTIC TESTING, EVEN AFTER THEY STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS STILL UNDER WARRANTY. THE MANUFACTURER PROVIDED THE CONTACT WITH A NUMBER TO A DEALER TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 950.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN ALARMING AMOUNT OF OIL. THE CONTACT RESEARCHED THE FAILURE AND FOUND THAT SIMILAR VEHICLES EXPERIENCED AN OIL PUMP HOUSING CRACK IN THE BALANCE SHAFT MODULE. THE CONTACT SCHEDULED AN APPOINTMENT WITH RIVER FRONT CHRYSLER DODGE JEEP RAM (200 HANSEN BLVD, NORTH AURORA, IL 60542, (630) 907-1700) FOR DIAGNOSTIC TESTING, EVEN AFTER THEY STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS STILL UNDER WARRANTY. THE MANUFACTURER PROVIDED THE CONTACT WITH A NUMBER TO A DEALER TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 950.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN ALARMING AMOUNT OF OIL. THE CONTACT RESEARCHED THE FAILURE AND FOUND THAT SIMILAR VEHICLES EXPERIENCED AN OIL PUMP HOUSING CRACK IN THE BALANCE SHAFT MODULE. THE CONTACT SCHEDULED AN APPOINTMENT WITH RIVER FRONT CHRYSLER DODGE JEEP RAM (200 HANSEN BLVD, NORTH AURORA, IL 60542, (630) 907-1700) FOR DIAGNOSTIC TESTING, EVEN AFTER THEY STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS STILL UNDER WARRANTY. THE MANUFACTURER PROVIDED THE CONTACT WITH A NUMBER TO A DEALER TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 950.
Mfg Campaign: 11151209
Recall Date: Nov 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY DAUGHTER WAS DRIVING WITH 4 PASSENGERS ON INTERSTATE 83 IN PENNSYLVANIA WHEN SHE HEARD A LOUD CLUNK, THE ENGINE LIGHT CAME ON AND SHE HAD LOST MOST ABILITY TO STEER. SHE FORTUNATELY WAS ABLE TO GET THE CAR TO STOP ON THE SIDE.THANK GOD EVERYONE WAS SAFE - THIS COULD HAVE ENDED TERRIBLY. ACCORDING TO THE MECHANIC AND WHAT WE KNOW SO FAR, THE BCM WENT BAD AND THEY ARE REPLACING (UNDER WARRANTY). THE VEHICLE IS A 2017 AND HAS APPROXIMATELY 17,000 MILES ON IT. HOW DOES SOMETHING LIKE THIS HAPPEN. WE PURCHASED THE VEHICLE BECAUSE IT SEEMED LIKE A RELIABLE, SAFE OPTION. THIS WHOLE THING COULD HAVE ENDED DIFFERENTLY. YOU CANNOT BE TRAVELING ON A HIGHWAY AND ALL THE SUDDEN HAVE YOUR CAR STOP RUNNING. CHRYSLER MAY WANT TO DIG A LITTLE FURTHER AND SEE IF IT IS A RECALL ISSUE.
Corrective Action:
MY DAUGHTER WAS DRIVING WITH 4 PASSENGERS ON INTERSTATE 83 IN PENNSYLVANIA WHEN SHE HEARD A LOUD CLUNK, THE ENGINE LIGHT CAME ON AND SHE HAD LOST MOST ABILITY TO STEER. SHE FORTUNATELY WAS ABLE TO GET THE CAR TO STOP ON THE SIDE.THANK GOD EVERYONE WAS SAFE - THIS COULD HAVE ENDED TERRIBLY. ACCORDING TO THE MECHANIC AND WHAT WE KNOW SO FAR, THE BCM WENT BAD AND THEY ARE REPLACING (UNDER WARRANTY). THE VEHICLE IS A 2017 AND HAS APPROXIMATELY 17,000 MILES ON IT. HOW DOES SOMETHING LIKE THIS HAPPEN. WE PURCHASED THE VEHICLE BECAUSE IT SEEMED LIKE A RELIABLE, SAFE OPTION. THIS WHOLE THING COULD HAVE ENDED DIFFERENTLY. YOU CANNOT BE TRAVELING ON A HIGHWAY AND ALL THE SUDDEN HAVE YOUR CAR STOP RUNNING. CHRYSLER MAY WANT TO DIG A LITTLE FURTHER AND SEE IF IT IS A RECALL ISSUE.
Additional Notes:
MY DAUGHTER WAS DRIVING WITH 4 PASSENGERS ON INTERSTATE 83 IN PENNSYLVANIA WHEN SHE HEARD A LOUD CLUNK, THE ENGINE LIGHT CAME ON AND SHE HAD LOST MOST ABILITY TO STEER. SHE FORTUNATELY WAS ABLE TO GET THE CAR TO STOP ON THE SIDE.THANK GOD EVERYONE WAS SAFE - THIS COULD HAVE ENDED TERRIBLY. ACCORDING TO THE MECHANIC AND WHAT WE KNOW SO FAR, THE BCM WENT BAD AND THEY ARE REPLACING (UNDER WARRANTY). THE VEHICLE IS A 2017 AND HAS APPROXIMATELY 17,000 MILES ON IT. HOW DOES SOMETHING LIKE THIS HAPPEN. WE PURCHASED THE VEHICLE BECAUSE IT SEEMED LIKE A RELIABLE, SAFE OPTION. THIS WHOLE THING COULD HAVE ENDED DIFFERENTLY. YOU CANNOT BE TRAVELING ON A HIGHWAY AND ALL THE SUDDEN HAVE YOUR CAR STOP RUNNING. CHRYSLER MAY WANT TO DIG A LITTLE FURTHER AND SEE IF IT IS A RECALL ISSUE.
Mfg Campaign: 11151243
Recall Date: Nov 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY DAUGHTER WAS DRIVING WITH 4 PASSENGERS ON INTERSTATE 83 IN PENNSYLVANIA WHEN SHE HEARD A LOUD CLUNK, THE ENGINE LIGHT CAME ON AND SHE HAD LOST MOST ABILITY TO STEER. SHE FORTUNATELY WAS ABLE TO GET THE CAR TO STOP ON THE SIDE.THANK GOD EVERYONE WAS SAFE - THIS COULD HAVE ENDED TERRIBLY. ACCORDING TO THE MECHANIC AND WHAT WE KNOW SO FAR, THE BCM WENT BAD AND THEY ARE REPLACING (UNDER WARRANTY). THE VEHICLE IS A 2017 AND HAS APPROXIMATELY 17,000 MILES ON IT. HOW DOES SOMETHING LIKE THIS HAPPEN. WE PURCHASED THE VEHICLE BECAUSE IT SEEMED LIKE A RELIABLE, SAFE OPTION. THIS WHOLE THING COULD HAVE ENDED DIFFERENTLY. YOU CANNOT BE TRAVELING ON A HIGHWAY AND ALL THE SUDDEN HAVE YOUR CAR STOP RUNNING. CHRYSLER MAY WANT TO DIG A LITTLE FURTHER AND SEE IF IT IS A RECALL ISSUE.
Corrective Action:
MY DAUGHTER WAS DRIVING WITH 4 PASSENGERS ON INTERSTATE 83 IN PENNSYLVANIA WHEN SHE HEARD A LOUD CLUNK, THE ENGINE LIGHT CAME ON AND SHE HAD LOST MOST ABILITY TO STEER. SHE FORTUNATELY WAS ABLE TO GET THE CAR TO STOP ON THE SIDE.THANK GOD EVERYONE WAS SAFE - THIS COULD HAVE ENDED TERRIBLY. ACCORDING TO THE MECHANIC AND WHAT WE KNOW SO FAR, THE BCM WENT BAD AND THEY ARE REPLACING (UNDER WARRANTY). THE VEHICLE IS A 2017 AND HAS APPROXIMATELY 17,000 MILES ON IT. HOW DOES SOMETHING LIKE THIS HAPPEN. WE PURCHASED THE VEHICLE BECAUSE IT SEEMED LIKE A RELIABLE, SAFE OPTION. THIS WHOLE THING COULD HAVE ENDED DIFFERENTLY. YOU CANNOT BE TRAVELING ON A HIGHWAY AND ALL THE SUDDEN HAVE YOUR CAR STOP RUNNING. CHRYSLER MAY WANT TO DIG A LITTLE FURTHER AND SEE IF IT IS A RECALL ISSUE.
Additional Notes:
MY DAUGHTER WAS DRIVING WITH 4 PASSENGERS ON INTERSTATE 83 IN PENNSYLVANIA WHEN SHE HEARD A LOUD CLUNK, THE ENGINE LIGHT CAME ON AND SHE HAD LOST MOST ABILITY TO STEER. SHE FORTUNATELY WAS ABLE TO GET THE CAR TO STOP ON THE SIDE.THANK GOD EVERYONE WAS SAFE - THIS COULD HAVE ENDED TERRIBLY. ACCORDING TO THE MECHANIC AND WHAT WE KNOW SO FAR, THE BCM WENT BAD AND THEY ARE REPLACING (UNDER WARRANTY). THE VEHICLE IS A 2017 AND HAS APPROXIMATELY 17,000 MILES ON IT. HOW DOES SOMETHING LIKE THIS HAPPEN. WE PURCHASED THE VEHICLE BECAUSE IT SEEMED LIKE A RELIABLE, SAFE OPTION. THIS WHOLE THING COULD HAVE ENDED DIFFERENTLY. YOU CANNOT BE TRAVELING ON A HIGHWAY AND ALL THE SUDDEN HAVE YOUR CAR STOP RUNNING. CHRYSLER MAY WANT TO DIG A LITTLE FURTHER AND SEE IF IT IS A RECALL ISSUE.
Mfg Campaign: 11151243
Recall Date: Nov 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR WAS RUNNING FINE UNTIL WE STOPPED TO GET A LITTLE MORE GAS AT A CIRCLE K GAS STATION. WE HAD ABOUT A 4TH OF A TANK LEFT AND ADDED $10 OF 87YR GAS IN AND IMMEDIATELY AFTER WE GOT BACK ON TO THE ROAD THE ENGINE STARTED BUCKING AND LURCHING LIKE IT WAS TRYING TO DIE ON US. IT DID THAT THE WHOLE WAY DRIVING HOME FOR 2 MORE HRS. THEN THE NEXT DAY (TODAY) IT WAS DOING THE SAME THING BUT NOW THE CHECK ENGINE LIGHT CAME ON. WE HAVE A PRETTY GOOD SNOW STORM THAT HIT US TODAY AND WE WANTED TO SWITCH THE 4WD TO SNOW BUT THE LOCK LIGHT WON'T COME ON AND IT DOESN'T LET YOU CHANGE TO SNOW MODE ANYMORE. MY HUSBAND THOUGHT MAYBE WE JUST GOT SOME BAD GAS AND DECIDED TO PUT A BOTTLE OF HEET IN THE GAS TANK TO SEE IF IT REMOVE ANY WATER IN THE TANK BUT IT IS STILL ACTING JUST AS BAD AND THE CHECK ENGINE LIGHT IS STILL ON.
Corrective Action:
CAR WAS RUNNING FINE UNTIL WE STOPPED TO GET A LITTLE MORE GAS AT A CIRCLE K GAS STATION. WE HAD ABOUT A 4TH OF A TANK LEFT AND ADDED $10 OF 87YR GAS IN AND IMMEDIATELY AFTER WE GOT BACK ON TO THE ROAD THE ENGINE STARTED BUCKING AND LURCHING LIKE IT WAS TRYING TO DIE ON US. IT DID THAT THE WHOLE WAY DRIVING HOME FOR 2 MORE HRS. THEN THE NEXT DAY (TODAY) IT WAS DOING THE SAME THING BUT NOW THE CHECK ENGINE LIGHT CAME ON. WE HAVE A PRETTY GOOD SNOW STORM THAT HIT US TODAY AND WE WANTED TO SWITCH THE 4WD TO SNOW BUT THE LOCK LIGHT WON'T COME ON AND IT DOESN'T LET YOU CHANGE TO SNOW MODE ANYMORE. MY HUSBAND THOUGHT MAYBE WE JUST GOT SOME BAD GAS AND DECIDED TO PUT A BOTTLE OF HEET IN THE GAS TANK TO SEE IF IT REMOVE ANY WATER IN THE TANK BUT IT IS STILL ACTING JUST AS BAD AND THE CHECK ENGINE LIGHT IS STILL ON.
Additional Notes:
CAR WAS RUNNING FINE UNTIL WE STOPPED TO GET A LITTLE MORE GAS AT A CIRCLE K GAS STATION. WE HAD ABOUT A 4TH OF A TANK LEFT AND ADDED $10 OF 87YR GAS IN AND IMMEDIATELY AFTER WE GOT BACK ON TO THE ROAD THE ENGINE STARTED BUCKING AND LURCHING LIKE IT WAS TRYING TO DIE ON US. IT DID THAT THE WHOLE WAY DRIVING HOME FOR 2 MORE HRS. THEN THE NEXT DAY (TODAY) IT WAS DOING THE SAME THING BUT NOW THE CHECK ENGINE LIGHT CAME ON. WE HAVE A PRETTY GOOD SNOW STORM THAT HIT US TODAY AND WE WANTED TO SWITCH THE 4WD TO SNOW BUT THE LOCK LIGHT WON'T COME ON AND IT DOESN'T LET YOU CHANGE TO SNOW MODE ANYMORE. MY HUSBAND THOUGHT MAYBE WE JUST GOT SOME BAD GAS AND DECIDED TO PUT A BOTTLE OF HEET IN THE GAS TANK TO SEE IF IT REMOVE ANY WATER IN THE TANK BUT IT IS STILL ACTING JUST AS BAD AND THE CHECK ENGINE LIGHT IS STILL ON.
Mfg Campaign: 11150874
Recall Date: Nov 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DAUGHTER WAS DRIVING ON NORTH DAKOTA STATE HIGHWAY 9, 2 MILES EAST OF KENSIL NORTH DAKOTA WHEN A LARGE BUCK DEER, ESTIMATED AT 200 LBS., JUMPED INTO THE ROADWAY, SHE HIT THE DEER SQUARE IN THE FRONT OF THE VEHICLE, ESTIMATED SPEED WAS 52 MILES PER HOUR, FRONT DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. SHE HIT HER HEAD ON THE STEERING WHEEL.THE VEHICLE IS A TOTAL LOSS. THE QUESTION IS WHY THE AIR BAGS DID NOT DEPLOY. COULD HAVE BEEN MORE SERIOUS INJURIES, THEN WHAT SHE OBTAINED. *DT*JB
Corrective Action:
DAUGHTER WAS DRIVING ON NORTH DAKOTA STATE HIGHWAY 9, 2 MILES EAST OF KENSIL NORTH DAKOTA WHEN A LARGE BUCK DEER, ESTIMATED AT 200 LBS., JUMPED INTO THE ROADWAY, SHE HIT THE DEER SQUARE IN THE FRONT OF THE VEHICLE, ESTIMATED SPEED WAS 52 MILES PER HOUR, FRONT DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. SHE HIT HER HEAD ON THE STEERING WHEEL.THE VEHICLE IS A TOTAL LOSS. THE QUESTION IS WHY THE AIR BAGS DID NOT DEPLOY. COULD HAVE BEEN MORE SERIOUS INJURIES, THEN WHAT SHE OBTAINED. *DT*JB
Additional Notes:
DAUGHTER WAS DRIVING ON NORTH DAKOTA STATE HIGHWAY 9, 2 MILES EAST OF KENSIL NORTH DAKOTA WHEN A LARGE BUCK DEER, ESTIMATED AT 200 LBS., JUMPED INTO THE ROADWAY, SHE HIT THE DEER SQUARE IN THE FRONT OF THE VEHICLE, ESTIMATED SPEED WAS 52 MILES PER HOUR, FRONT DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. SHE HIT HER HEAD ON THE STEERING WHEEL.THE VEHICLE IS A TOTAL LOSS. THE QUESTION IS WHY THE AIR BAGS DID NOT DEPLOY. COULD HAVE BEEN MORE SERIOUS INJURIES, THEN WHAT SHE OBTAINED. *DT*JB
Mfg Campaign: 11150069
Recall Date: Nov 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT EVERY MONTH A QUARTER OF OIL NEEDED TO BE ADDED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO NYLE MAXWELL CHRYSLER DODGE JEEP RAM OF AUSTIN (13401 RANCH RD 620 N, AUSTIN, TX 78717, (512) 518-1097) WHERE THEY STATED THAT THEY WOULD HAVE TO DO AN OIL CONSUMPTION TEST. THE CONTACT MENTIONED THAT THE DEALER PUT MORE OIL IN THE VEHICLE BUT NOT SURE IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *LN UPDATED 12/11/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT EVERY MONTH A QUARTER OF OIL NEEDED TO BE ADDED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO NYLE MAXWELL CHRYSLER DODGE JEEP RAM OF AUSTIN (13401 RANCH RD 620 N, AUSTIN, TX 78717, (512) 518-1097) WHERE THEY STATED THAT THEY WOULD HAVE TO DO AN OIL CONSUMPTION TEST. THE CONTACT MENTIONED THAT THE DEALER PUT MORE OIL IN THE VEHICLE BUT NOT SURE IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *LN UPDATED 12/11/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT EVERY MONTH A QUARTER OF OIL NEEDED TO BE ADDED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO NYLE MAXWELL CHRYSLER DODGE JEEP RAM OF AUSTIN (13401 RANCH RD 620 N, AUSTIN, TX 78717, (512) 518-1097) WHERE THEY STATED THAT THEY WOULD HAVE TO DO AN OIL CONSUMPTION TEST. THE CONTACT MENTIONED THAT THE DEALER PUT MORE OIL IN THE VEHICLE BUT NOT SURE IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *LN UPDATED 12/11/18*JB
Mfg Campaign: 11144409
Recall Date: Oct 31, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
HOOD OPENS WITHOUT ME OPENING IT. IT HAPPENED 3 TIMES SO FAR. ONE TIME IT HAPPENED ON THE PARKWAY BUT IT HAS THE SAFETY SO IT DOESN'T SWING UP. THE SHIFTING SHIFTED SO HARD IT MADE A CLUCKEN NOISE I THOUGHT THE TRANSMISSION WENT. THAT HAPPENED TWICE. THE CAR ONLY HAS 20,000 MILES AND THE TRANS SOUNDS LIKE IT'S STARTING TO GO. I WAS DRIVING BOTH TIMES.
Corrective Action:
HOOD OPENS WITHOUT ME OPENING IT. IT HAPPENED 3 TIMES SO FAR. ONE TIME IT HAPPENED ON THE PARKWAY BUT IT HAS THE SAFETY SO IT DOESN'T SWING UP. THE SHIFTING SHIFTED SO HARD IT MADE A CLUCKEN NOISE I THOUGHT THE TRANSMISSION WENT. THAT HAPPENED TWICE. THE CAR ONLY HAS 20,000 MILES AND THE TRANS SOUNDS LIKE IT'S STARTING TO GO. I WAS DRIVING BOTH TIMES.
Additional Notes:
HOOD OPENS WITHOUT ME OPENING IT. IT HAPPENED 3 TIMES SO FAR. ONE TIME IT HAPPENED ON THE PARKWAY BUT IT HAS THE SAFETY SO IT DOESN'T SWING UP. THE SHIFTING SHIFTED SO HARD IT MADE A CLUCKEN NOISE I THOUGHT THE TRANSMISSION WENT. THAT HAPPENED TWICE. THE CAR ONLY HAS 20,000 MILES AND THE TRANS SOUNDS LIKE IT'S STARTING TO GO. I WAS DRIVING BOTH TIMES.
Mfg Campaign: 11143974
Recall Date: Oct 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
HOOD OPENS WITHOUT ME OPENING IT. IT HAPPENED 3 TIMES SO FAR. ONE TIME IT HAPPENED ON THE PARKWAY BUT IT HAS THE SAFETY SO IT DOESN'T SWING UP. THE SHIFTING SHIFTED SO HARD IT MADE A CLUCKEN NOISE I THOUGHT THE TRANSMISSION WENT. THAT HAPPENED TWICE. THE CAR ONLY HAS 20,000 MILES AND THE TRANS SOUNDS LIKE IT'S STARTING TO GO. I WAS DRIVING BOTH TIMES.
Corrective Action:
HOOD OPENS WITHOUT ME OPENING IT. IT HAPPENED 3 TIMES SO FAR. ONE TIME IT HAPPENED ON THE PARKWAY BUT IT HAS THE SAFETY SO IT DOESN'T SWING UP. THE SHIFTING SHIFTED SO HARD IT MADE A CLUCKEN NOISE I THOUGHT THE TRANSMISSION WENT. THAT HAPPENED TWICE. THE CAR ONLY HAS 20,000 MILES AND THE TRANS SOUNDS LIKE IT'S STARTING TO GO. I WAS DRIVING BOTH TIMES.
Additional Notes:
HOOD OPENS WITHOUT ME OPENING IT. IT HAPPENED 3 TIMES SO FAR. ONE TIME IT HAPPENED ON THE PARKWAY BUT IT HAS THE SAFETY SO IT DOESN'T SWING UP. THE SHIFTING SHIFTED SO HARD IT MADE A CLUCKEN NOISE I THOUGHT THE TRANSMISSION WENT. THAT HAPPENED TWICE. THE CAR ONLY HAS 20,000 MILES AND THE TRANS SOUNDS LIKE IT'S STARTING TO GO. I WAS DRIVING BOTH TIMES.
Mfg Campaign: 11143974
Recall Date: Oct 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
RANDOM LIGHTS COME ON SAYING HEADLIGHT/TAIL LIGHTS/TURN SIGNALS ARE OUT, EVEN THOUGH THEY ARE NOT. HAS BEEN TO LOCAL BODY SHOP X 3 AND JEEP DEALER WHERE PURCHASED X 2 AND HAD 2 BULBS REPLACED BUT PROBLEM KEEPS RECURRING. HAS OCCURRED UPON STARTING THE CAR OR WHILE DRIVING. BEGAN AFTER A BODY REPAIR FROM A MINOR FENDER BENDER ACCIDENT
Corrective Action:
RANDOM LIGHTS COME ON SAYING HEADLIGHT/TAIL LIGHTS/TURN SIGNALS ARE OUT, EVEN THOUGH THEY ARE NOT. HAS BEEN TO LOCAL BODY SHOP X 3 AND JEEP DEALER WHERE PURCHASED X 2 AND HAD 2 BULBS REPLACED BUT PROBLEM KEEPS RECURRING. HAS OCCURRED UPON STARTING THE CAR OR WHILE DRIVING. BEGAN AFTER A BODY REPAIR FROM A MINOR FENDER BENDER ACCIDENT
Additional Notes:
RANDOM LIGHTS COME ON SAYING HEADLIGHT/TAIL LIGHTS/TURN SIGNALS ARE OUT, EVEN THOUGH THEY ARE NOT. HAS BEEN TO LOCAL BODY SHOP X 3 AND JEEP DEALER WHERE PURCHASED X 2 AND HAD 2 BULBS REPLACED BUT PROBLEM KEEPS RECURRING. HAS OCCURRED UPON STARTING THE CAR OR WHILE DRIVING. BEGAN AFTER A BODY REPAIR FROM A MINOR FENDER BENDER ACCIDENT
Mfg Campaign: 11141642
Recall Date: Oct 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING MY VEHICLE JERKS AND LUNGES FORWARD WHEN SHIFTING GEARS. AS I AM DRIVING I WILL HEAR A LOUD CLUNK NOISE, WHICH THEN RESULTS IN MY ENGINE STALLING OUT. IT HAS HAPPENED WHILE DRIVING ON THE HIGHWAY. I'VE NOTICED IT HAPPENS WHEN I MUST ACCELERATE QUICKLY OR WHEN I RELEASE THE GAS PEDAL. ON THE PANEL SOON AFTER THE CLUNK A MESSAGE APPEARS STATING THAT THE CAR MUST BE SHIFTED TO PARK IN ORDER TO DRIVE. I AM AFRAID TO DRIVE MY CAR AS I PURCHASED IT TO ENSURE THE SAFETY OF MY SON. IT HAS BEEN A NIGHTMARE EACH TIME I ATTEMPT TO DRIVE IT. DEALERSHIP SAYS IT'S NORMAL FOR 2.4L TRANSMISSIONS TO DO THIS, MAIN CAUSE IS LOW OIL. I HAVE FOUND THAT IT STILL HAPPENS AFTER A FRESH OIL CHANGE. THE CAR ONLY HAS 15,000 MILES ON IT. NO HARSH DRIVING HAS BEEN DONE. THIS ISSUE NEEDS TO BE FIXED. THIS ISSUE PUTS EVERY DRIVER ON THE ROAD AT THE SAME TIME AT RISK. THESE ENGINES ARE LEMONS.
Corrective Action:
WHILE DRIVING MY VEHICLE JERKS AND LUNGES FORWARD WHEN SHIFTING GEARS. AS I AM DRIVING I WILL HEAR A LOUD CLUNK NOISE, WHICH THEN RESULTS IN MY ENGINE STALLING OUT. IT HAS HAPPENED WHILE DRIVING ON THE HIGHWAY. I'VE NOTICED IT HAPPENS WHEN I MUST ACCELERATE QUICKLY OR WHEN I RELEASE THE GAS PEDAL. ON THE PANEL SOON AFTER THE CLUNK A MESSAGE APPEARS STATING THAT THE CAR MUST BE SHIFTED TO PARK IN ORDER TO DRIVE. I AM AFRAID TO DRIVE MY CAR AS I PURCHASED IT TO ENSURE THE SAFETY OF MY SON. IT HAS BEEN A NIGHTMARE EACH TIME I ATTEMPT TO DRIVE IT. DEALERSHIP SAYS IT'S NORMAL FOR 2.4L TRANSMISSIONS TO DO THIS, MAIN CAUSE IS LOW OIL. I HAVE FOUND THAT IT STILL HAPPENS AFTER A FRESH OIL CHANGE. THE CAR ONLY HAS 15,000 MILES ON IT. NO HARSH DRIVING HAS BEEN DONE. THIS ISSUE NEEDS TO BE FIXED. THIS ISSUE PUTS EVERY DRIVER ON THE ROAD AT THE SAME TIME AT RISK. THESE ENGINES ARE LEMONS.
Additional Notes:
WHILE DRIVING MY VEHICLE JERKS AND LUNGES FORWARD WHEN SHIFTING GEARS. AS I AM DRIVING I WILL HEAR A LOUD CLUNK NOISE, WHICH THEN RESULTS IN MY ENGINE STALLING OUT. IT HAS HAPPENED WHILE DRIVING ON THE HIGHWAY. I'VE NOTICED IT HAPPENS WHEN I MUST ACCELERATE QUICKLY OR WHEN I RELEASE THE GAS PEDAL. ON THE PANEL SOON AFTER THE CLUNK A MESSAGE APPEARS STATING THAT THE CAR MUST BE SHIFTED TO PARK IN ORDER TO DRIVE. I AM AFRAID TO DRIVE MY CAR AS I PURCHASED IT TO ENSURE THE SAFETY OF MY SON. IT HAS BEEN A NIGHTMARE EACH TIME I ATTEMPT TO DRIVE IT. DEALERSHIP SAYS IT'S NORMAL FOR 2.4L TRANSMISSIONS TO DO THIS, MAIN CAUSE IS LOW OIL. I HAVE FOUND THAT IT STILL HAPPENS AFTER A FRESH OIL CHANGE. THE CAR ONLY HAS 15,000 MILES ON IT. NO HARSH DRIVING HAS BEEN DONE. THIS ISSUE NEEDS TO BE FIXED. THIS ISSUE PUTS EVERY DRIVER ON THE ROAD AT THE SAME TIME AT RISK. THESE ENGINES ARE LEMONS.
Mfg Campaign: 11132317
Recall Date: Sep 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING 80 MPH ON THE INTERSTATE THE CAR SUDDENLY STALLED. THE FUEL WAS OVER HALF FULL AND OIL WAS WITH NORMAL RANGES (CHECKED BEFORE TRIP). THIS IS THE 5 SUCH INSTANCE OF THIS HAPPENING BETWEEN ACCELERATING FROM A STOP LIGHTROOM DRIVING ON THE HIGHWAY. THE FIRST COUPLES TIMES DEALERSHIP TRIED TO SAY IT WAS THE VISCOSITY OF THE OIL CAUSED IT TO BE LOWER THAN THE CAR READ IT TO BE. AN OIL CHANGE WAS DONE. NOTHING ELSE. THIS TIME THE DEALERSHIP IS GOING TO REPLACE THE FUEL PUMP.
Corrective Action:
WHILE DRIVING 80 MPH ON THE INTERSTATE THE CAR SUDDENLY STALLED. THE FUEL WAS OVER HALF FULL AND OIL WAS WITH NORMAL RANGES (CHECKED BEFORE TRIP). THIS IS THE 5 SUCH INSTANCE OF THIS HAPPENING BETWEEN ACCELERATING FROM A STOP LIGHTROOM DRIVING ON THE HIGHWAY. THE FIRST COUPLES TIMES DEALERSHIP TRIED TO SAY IT WAS THE VISCOSITY OF THE OIL CAUSED IT TO BE LOWER THAN THE CAR READ IT TO BE. AN OIL CHANGE WAS DONE. NOTHING ELSE. THIS TIME THE DEALERSHIP IS GOING TO REPLACE THE FUEL PUMP.
Additional Notes:
WHILE DRIVING 80 MPH ON THE INTERSTATE THE CAR SUDDENLY STALLED. THE FUEL WAS OVER HALF FULL AND OIL WAS WITH NORMAL RANGES (CHECKED BEFORE TRIP). THIS IS THE 5 SUCH INSTANCE OF THIS HAPPENING BETWEEN ACCELERATING FROM A STOP LIGHTROOM DRIVING ON THE HIGHWAY. THE FIRST COUPLES TIMES DEALERSHIP TRIED TO SAY IT WAS THE VISCOSITY OF THE OIL CAUSED IT TO BE LOWER THAN THE CAR READ IT TO BE. AN OIL CHANGE WAS DONE. NOTHING ELSE. THIS TIME THE DEALERSHIP IS GOING TO REPLACE THE FUEL PUMP.
Mfg Campaign: 11131637
Recall Date: Sep 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE DRIVING 80 MPH ON THE INTERSTATE THE CAR SUDDENLY STALLED. THE FUEL WAS OVER HALF FULL AND OIL WAS WITH NORMAL RANGES (CHECKED BEFORE TRIP). THIS IS THE 5 SUCH INSTANCE OF THIS HAPPENING BETWEEN ACCELERATING FROM A STOP LIGHTROOM DRIVING ON THE HIGHWAY. THE FIRST COUPLES TIMES DEALERSHIP TRIED TO SAY IT WAS THE VISCOSITY OF THE OIL CAUSED IT TO BE LOWER THAN THE CAR READ IT TO BE. AN OIL CHANGE WAS DONE. NOTHING ELSE. THIS TIME THE DEALERSHIP IS GOING TO REPLACE THE FUEL PUMP.
Corrective Action:
WHILE DRIVING 80 MPH ON THE INTERSTATE THE CAR SUDDENLY STALLED. THE FUEL WAS OVER HALF FULL AND OIL WAS WITH NORMAL RANGES (CHECKED BEFORE TRIP). THIS IS THE 5 SUCH INSTANCE OF THIS HAPPENING BETWEEN ACCELERATING FROM A STOP LIGHTROOM DRIVING ON THE HIGHWAY. THE FIRST COUPLES TIMES DEALERSHIP TRIED TO SAY IT WAS THE VISCOSITY OF THE OIL CAUSED IT TO BE LOWER THAN THE CAR READ IT TO BE. AN OIL CHANGE WAS DONE. NOTHING ELSE. THIS TIME THE DEALERSHIP IS GOING TO REPLACE THE FUEL PUMP.
Additional Notes:
WHILE DRIVING 80 MPH ON THE INTERSTATE THE CAR SUDDENLY STALLED. THE FUEL WAS OVER HALF FULL AND OIL WAS WITH NORMAL RANGES (CHECKED BEFORE TRIP). THIS IS THE 5 SUCH INSTANCE OF THIS HAPPENING BETWEEN ACCELERATING FROM A STOP LIGHTROOM DRIVING ON THE HIGHWAY. THE FIRST COUPLES TIMES DEALERSHIP TRIED TO SAY IT WAS THE VISCOSITY OF THE OIL CAUSED IT TO BE LOWER THAN THE CAR READ IT TO BE. AN OIL CHANGE WAS DONE. NOTHING ELSE. THIS TIME THE DEALERSHIP IS GOING TO REPLACE THE FUEL PUMP.
Mfg Campaign: 11131637
Recall Date: Sep 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING 30 MPH UPHILL, THE VEHICLE STALLED AND SEVERAL UNKNOWN WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE WAS TURNED OFF, ALL THE WARNING INDICATORS WENT AWAY. THE VEHICLE WAS TAKEN TO NAPLETON CLERMONT CHRYSLER/JEEP/DODGE (15859 FL-50, CLERMONT, FL 34711) AND THEY FOUND THAT THERE WAS NO OIL ON THE DIPSTICK. THE OIL WAS TOPPED OFF AND THE CONTACT WAS ADVISED TO RETURN FOR AN OIL CONSUMPTION TEST. THE VEHICLE WAS NOT REPAIRED. ALSO, IN JULY 2018, THE OIL PRESSURE AND SERVICE ENGINE SOON WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED WHILE TRAVELING UPHILL. FURTHERMORE, ON MARCH 24, 2018, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTAL POWER CONTROL AND TOTAL CONTROL MODULE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 34,800.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING 30 MPH UPHILL, THE VEHICLE STALLED AND SEVERAL UNKNOWN WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE WAS TURNED OFF, ALL THE WARNING INDICATORS WENT AWAY. THE VEHICLE WAS TAKEN TO NAPLETON CLERMONT CHRYSLER/JEEP/DODGE (15859 FL-50, CLERMONT, FL 34711) AND THEY FOUND THAT THERE WAS NO OIL ON THE DIPSTICK. THE OIL WAS TOPPED OFF AND THE CONTACT WAS ADVISED TO RETURN FOR AN OIL CONSUMPTION TEST. THE VEHICLE WAS NOT REPAIRED. ALSO, IN JULY 2018, THE OIL PRESSURE AND SERVICE ENGINE SOON WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED WHILE TRAVELING UPHILL. FURTHERMORE, ON MARCH 24, 2018, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTAL POWER CONTROL AND TOTAL CONTROL MODULE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 34,800.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING 30 MPH UPHILL, THE VEHICLE STALLED AND SEVERAL UNKNOWN WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE WAS TURNED OFF, ALL THE WARNING INDICATORS WENT AWAY. THE VEHICLE WAS TAKEN TO NAPLETON CLERMONT CHRYSLER/JEEP/DODGE (15859 FL-50, CLERMONT, FL 34711) AND THEY FOUND THAT THERE WAS NO OIL ON THE DIPSTICK. THE OIL WAS TOPPED OFF AND THE CONTACT WAS ADVISED TO RETURN FOR AN OIL CONSUMPTION TEST. THE VEHICLE WAS NOT REPAIRED. ALSO, IN JULY 2018, THE OIL PRESSURE AND SERVICE ENGINE SOON WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED WHILE TRAVELING UPHILL. FURTHERMORE, ON MARCH 24, 2018, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTAL POWER CONTROL AND TOTAL CONTROL MODULE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 34,800.
Mfg Campaign: 11129890
Recall Date: Sep 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING 30 MPH UPHILL, THE VEHICLE STALLED AND SEVERAL UNKNOWN WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE WAS TURNED OFF, ALL THE WARNING INDICATORS WENT AWAY. THE VEHICLE WAS TAKEN TO NAPLETON CLERMONT CHRYSLER/JEEP/DODGE (15859 FL-50, CLERMONT, FL 34711) AND THEY FOUND THAT THERE WAS NO OIL ON THE DIPSTICK. THE OIL WAS TOPPED OFF AND THE CONTACT WAS ADVISED TO RETURN FOR AN OIL CONSUMPTION TEST. THE VEHICLE WAS NOT REPAIRED. ALSO, IN JULY 2018, THE OIL PRESSURE AND SERVICE ENGINE SOON WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED WHILE TRAVELING UPHILL. FURTHERMORE, ON MARCH 24, 2018, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTAL POWER CONTROL AND TOTAL CONTROL MODULE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 34,800.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING 30 MPH UPHILL, THE VEHICLE STALLED AND SEVERAL UNKNOWN WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE WAS TURNED OFF, ALL THE WARNING INDICATORS WENT AWAY. THE VEHICLE WAS TAKEN TO NAPLETON CLERMONT CHRYSLER/JEEP/DODGE (15859 FL-50, CLERMONT, FL 34711) AND THEY FOUND THAT THERE WAS NO OIL ON THE DIPSTICK. THE OIL WAS TOPPED OFF AND THE CONTACT WAS ADVISED TO RETURN FOR AN OIL CONSUMPTION TEST. THE VEHICLE WAS NOT REPAIRED. ALSO, IN JULY 2018, THE OIL PRESSURE AND SERVICE ENGINE SOON WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED WHILE TRAVELING UPHILL. FURTHERMORE, ON MARCH 24, 2018, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTAL POWER CONTROL AND TOTAL CONTROL MODULE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 34,800.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING 30 MPH UPHILL, THE VEHICLE STALLED AND SEVERAL UNKNOWN WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE WAS TURNED OFF, ALL THE WARNING INDICATORS WENT AWAY. THE VEHICLE WAS TAKEN TO NAPLETON CLERMONT CHRYSLER/JEEP/DODGE (15859 FL-50, CLERMONT, FL 34711) AND THEY FOUND THAT THERE WAS NO OIL ON THE DIPSTICK. THE OIL WAS TOPPED OFF AND THE CONTACT WAS ADVISED TO RETURN FOR AN OIL CONSUMPTION TEST. THE VEHICLE WAS NOT REPAIRED. ALSO, IN JULY 2018, THE OIL PRESSURE AND SERVICE ENGINE SOON WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED WHILE TRAVELING UPHILL. FURTHERMORE, ON MARCH 24, 2018, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTAL POWER CONTROL AND TOTAL CONTROL MODULE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 34,800.
Mfg Campaign: 11129890
Recall Date: Sep 17, 2018
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